Career Area:
Business Technologies, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
The Opportunity:
The Business Process Analyst is responsible to ensure the accurate completion of SAP-based Order Management Process (OMP) change requests and tickets. This includes documenting the needs and requirements of the engine business community as well as designing, testing, and implementing logical solutions to break fixes & enhancements in SAP-based Order Management Process (OMP). This position supports the Engine -quote to invoice- process and works closely with business partners in Product groups, Industries, IT (Information Technology), tax, accounting, order fulfillment and transportation as an SME for the order management processes.
What You Will Do:
Support internal and external customers with engine quotes, orders, deliveries and billing documents
Analyze information to provide a recommendation for SAP enhancements
Document and communicate business issues to a technical team so issues may be routinely identified and resolved.
Provide support for Customer Solution Quoter (Dealer Ordering tool), Sales and Distribution (SD), Design to Order (DTO), and OMP interfaces.
Document and maintain business process documentation for unique ordering scenarios
Reduce work-around processes to simplify and standardize quote to invoice processes.
What You Have:
Advanced analytical skills; ability to adapt to multiple cultures and countries; strong influencing skills;
Good communication skills: ability to simplify complex information and develop clear communications and presentation materials to a variety of audiences;
Knowledge working with ordering systems (preferably SAP);
Bachelor's Degree preferred;
Experience in roles related to sales, marketing, information technology or business development that include, but not limited to: Order Management, Experience designing, leading business processes or Project Management;
Native or Pre-Advanced English.
Top candidates will also have:
Experience with Lean principles and practices
Experience with tools like Power BI, MS Forms or other MS tools
Additional Information:
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers .
Employee benefit details:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just an hourly wage, because we value your performance, we offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) and potential for a yearly performance bonus.
Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
Final details
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.
#LI
Posting Dates:
March 6, 2024 - March 20, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
