Career Area:
Marketing / Sales / Product Support
Job Description:
You could solve critical customer service engineering issues that impact our local communities!
Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.
When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don't just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in - the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer's needs.
Product Support Engineering Internship Program Details:
Caterpillar offers a unique opportunity within our Product and Customer Support organization to allow students to gain a wealth of real-world practical experience and establish core competencies. Engineering professionals across the enterprise help our dealers and customers succeed in their business through the promotion and selling of products and services, including market research to the industries we serve. Product Support Engineering Interns help sell and support our products/services and deliver superior service and industry expertise for our dealers and customers. The primary role of a Product Support intern is to assist teams that work with Cat dealers and customers with technical support of large machine and engine base including Excavators, Articulated Trucks, Dozers, Loaders, Natural Gas Engines and more. Mechanical & Industrial Engineering degrees or similar preferred.
Specialties within Product Support Engineering include but are not limited to:
Channel Capability & Support
Aftermarket & Service Learning
Field Technical Support
Site Performance Management
Parts & Service Information
Service Operations
Quality & Service Engineering
Lifecycle Management
This is a full- time (40 hours per week) 12-week internship May 13, 2024 - August 2, 2024 (subject to change based on selected candidates schedule).
If you are interested in applying for this position, please attach a copy of your resume and an unofficial copy of your transcripts, to your application.
Basic Qualifications:
Must be enrolled full time at a 4-year accredited university/college in one of the following degree programs: Mechanical, Industrial, Electrical, or General Engineering, Technical or related business/technical field
Minimum cumulative GPA of 2.8/4.0 (no rounding)
Graduation date must be August 2024 and beyond
Must be willing & able to relocate to indicated work location for duration of internship and complete daily work commute using reliable transportation
Locations for this internship could be Peoria, IL; Cary, NC; Houston, TX; Seguin, TX; Irving, TX; Tucson, AZ or other locations throughout the US
Top Candidates Will Also Have:
Previous experience/demonstrated abilities in the following areas:
Project Management
Customer, Dealer, Industry and Product understanding
Digital Technology Acumen
Strong initiative, communication, leadership, and interpersonal skills
Strong presentation skills
Highly organized
Previous experience/level of proficiency within the following areas:
Construction Equipment
Mining Equipment
Diesel Equipment
Natural Gas Engines
On-Highway Trucks
Compensation and Benefits:
At Caterpillar, our internship pay rates take into account the number of completed semester credit hours. For Graduate level opportunities, the pay rate is determined by the type of degree you are pursuing (Master's or Doctorate) post receiving an undergraduate degree.
Intern Pay Range:
Undergraduate: $19.30 - $24.50 per hour
Graduate: $29.10 - $34.40 per hour
The total rewards package, beyond base salary includes:
Optional medical coverage
Optional voluntary benefits
Paid holidays
Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment based non-immigrant and immigrant visas. However, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website http://www.Caterpillar.com/careers .
EEO/AA Employer. All qualified individuals - including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Relocation is available for this position.
here (http://flows.beamery.com/caterpillarinc/talcom) .
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
