Job Detail

Digital Program Manager - Caterpillar, Inc.
Chicago, IL
Posted: Nov 08, 2023 06:52

Job Description

Career Area:

Business Technologies, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

CatR Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We've created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.

Purpose:

As the Digital Program Manager, you will join the eCommerce Product Management Team of Cat Digital and manage project teams to build software solutions that integrate common services across our application portfolio and other enterprise systems used by Caterpillar customers and dealers. Provide leadership and mentor project managers. Manage delivery of group of related projects that delivers a common program goal in line with Cat Digital Strategy.

Responsibilities:

The Digital Program Manager is accountable for ensuring successful completion of projects, on-time, within budget, and error-free. The principal responsibility of the Digital Program Manager is to manage the planning and execution of various project deliverables. The Digital Program Manager will be responsible for managing the project charter, communications, metrics, reporting, and the overall program plan with cross-functional dependencies and budget.

The Digital Program Manager will:

  • Manage the day-to-day activities of projects, including overseeing project responsibilities and schedules. Develop contingency plans for potential risks.

  • Direct and motivate project team.

  • Evaluate and Manage deliverables to ensure that service expectations are achievable, developed, and met.

  • Monitor program results for significant deviations.

  • Ensure adherence to quality standards and processes.

  • Provide regular update to Business stakeholders and consumers of program deliverables.

  • Manage multiple projects concurrently.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Data Gathering and Reporting: Knowledge of tools, techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company.

IT Project Management: Knowledge of project management; ability to plan, organize, monitor and control IT projects using appropriate technical resources.

Project Administration: Knowledge of project administration best practices and ability to use organizational strategies, practices and tools for administering projects.

Skills Needed:

  • Extensive experience in effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.

  • Extensive experience leading software development project management in an agile environment

  • Extensive experience in project administration best practices and ability to use organizational strategies, practices and tools for administering projects.

  • Extensive experience in decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

  • Working knowledge of Azure DevOps or similar

  • Proven ability in large organizational change management

  • Extensive experience in MS Excel, MS PowerPoint, MS Project, and Power BI.

Top Candidates will also have:

  • Masters' degree in computer science, information systems, or closely related disciplines

  • Working knowledge in applications development with a broad background in systems hardware, system software, support and development methodologies, business planning, project management, and customer application needs.

  • Excellent interpersonal skills are required to deal with sensitive issues, develop others, or influence others inside and outside the department to take specific actions.

  • Strong communication and presentation skills

  • Previous agile practice or training (spring planning, daily scrums, sprint, retrospective)

  • PMP certification preferred

  • Six Sigma Black Belt Certification desirable

#LI

#BI

Relocation is available for this position.

Visa sponsorship available for eligible applicants.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.



Job Detail


Company Overview

Caterpillar, Inc.

Chicago, IL