We believe in the power and joy of learning
At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
Our culture values diversity, engagement, and discovery
Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .
Digital Integration Managers act as the main partner between Digital Delivery and Cengage Academic technology teams. You will be accountable for communicating technology release plans, contributing to projects that support the tactical execution or implementation of technology solutions, and establishing scalable digital delivery workflows when new features, functionality, or platforms are developed.
What you'll do here:
Understand and effectively communicate business and technology strategy : Evaluate information from technology partners related to both the long-term technology strategy and short-term timing, status, scope, and dependencies of planned releases. Successfully communicate the context and rationale behind technology decisions and the related impact on Digital Project Manager workflows, resources, and test plans. Anticipate, adopt, and champion innovations in digital and technology applications.
Influence and inform technology solutions : Find opportunities to improve the scalability, efficiency, and quality of workflows, processes, and tools. Assess and recommend potential technical solutions and impact technology roadmap prioritization efforts. Represent Digital Project Manager needs related to go-forward technologies to technology team members by effectively frame and presenting challenges, providing consulting on how new technologies can be integrated, and defining the requirements for digital tools. Proactively seek opportunities for those closest to the work to directly represent workflows and needs and inform decisions.
Develop and support the execution of scalable workflows : Facilitate end-to-end workflow design, collaborating closely with those directly impacted to ensure accuracy and comprehensiveness. Provide representative content, actively learn through experimentation, and test tools during proof of concept or pilot phases. Partner with other leaders to define, leverage, and implement standard processes. Effectively instruct others to use and optimize emerging technologies, including crafting step-by-step user documentation and conducting trainings. Mentor Digital Project Managers on new tools, applications, and platforms by solving issues, proactively connecting team members with appropriate technical partners, and providing support to ensure a shared understanding of information across varying levels of technical skill.
Skills you will need here:
5+ years of relevant work experience, with 3+ focused on technical skills
The capability to thrive in an innovative environment, amid rapid change and ambiguity
Deep technical competence and ability to adapt to new and emerging technologies
Familiarity with markup languages and the ability to understand XML schemas
A proven ability to effectively solve problems and make sense of complex, high quantity, and sometimes contradictory information
Experience defining and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences, including technical and non-technical audiences
A demonstrated ability to show empathy and communicate with diplomacy, professionalism, and tact, particularly when balancing strong, opposing perspectives
The ideal candidate would also have:
Experience with agile software development
Experience designing or optimizing processes and workflows, including constructing content workflows or dataflow diagrams using tools like Lucid Chart or Visio
A focus on continuous improvement and experience using technology to improve efficiency and productivity of work
A deep understanding of Cengage content, systems, tools and end-to-end workflows
Experience with technical writing
Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.
Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.
Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.
About Cengage Group
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
Base Pay Range
The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
$63,800.00 - $102,100.00 USD
Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.
We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
