Position Description
Join Serco as an Operations Support Specialist in Louisiana!
Serco is looking for an experienced candidate who has extensive knowledge of experience in transportation operations, data analysis, transportation studies and research. You will support a state government customer by ensuring all contract and company requirements are met or exceeded. Our traffic management center operations teams work closely with state employees, local law enforcement and other first responders daily so our quality standards and processes are vital.
In this role you will:
Perform research on best practices in transportation operations services and traffic incident management.
Conduct special studies regarding transportation operations and traffic incident management. These studies may include autonomous/connected vehicles and roadway device operations; incorporating autonomous/connected vehicles and roadway devices to TMC operations.
Prepare special reports based on conducted research, and special studies.
Conduct cost/benefit analysis on the TSMO services program.
Analyze existing transportation operations and traffic management data (to include data generated by MAP), for trends.
Monitor field device status and report failure to ITS Maintenance using the -trouble ticket- notification system.
Continually monitor traffic conditions statewide and anticipate problem areas.
Assist Department staff in identifying ITS infrastructure needs.
Recommend methods to alleviate congestion, identify congestion countermeasures that can be put into place.
Monitor ramp meter operation and make changes to timing plans based on observed operation and current traffic conditions.
Work with District Traffic Operation Engineers, DOTD Traffic Engineering Section, and DOTD Traffic Services Section on issues concerning arterial signal timing and coordination and TIM.
Support emergency operations such as severe weather.
Perform transportation management operations, incident management, travel information dissemination, and customer service tasks, not explicitly identified, that fall within the scope of the project.
Qualifications
To be successful in this role you will have:
Five years of experience in transportation operations and traffic incident management
Three years of experience conducting transportation operations and traffic incident management studies and research
Two years of experience in Arterial Signal Timing and Coordination, Traffic Signal System Communication or Ramp Metering Operations, smart city operations, autonomous/ connected vehicles and roadway operations
Two years of experience in writing technical reports
This position is contingent upon your ability to pass a preemployment criminal history check and drug screen.
If you are interested in supporting this mission and making the roadways safer for the travelling public, submit your application now for consideration.
*Serco Inc. is using this posting for the purpose responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .
If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).
Click here to apply now (https://careers-sercona.icims.com/jobs/51147/operations-support-specialist/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)
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ID 51147
Recruiting Location : Location US-LA-Baton Rouge
Category Other
Position Type Full-Time
Security Clearance None
Telework No - Teleworking not available for this position
