GENERAL SUMMARY
The IS Clinical Applications Specialist is responsible for providing ongoing complex system support, administration, maintenance, training and upgrades of assigned clinical computer application(s) throughout the health system. Reports to department leadership.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Works collaboratively with department management or representatives and vendors to ensure utilization of the application meets business needs and is aligned with goals and objectives.
Provides resolution to complex clinical application issues and reporting needs of users.
Analyzes user needs and establishes procedures for modifying systems.
Develops and delivers documentation and training on software application(s).
Ensures the timely communication of work status and identifies application, process and quality improvement opportunities.
Effectively and accurately documents the analysis, design, coding, testing and conversion processes of assigned application(s).
Promotes and adheres to departmental and organizational information systems security policies, standards and procedures.
Effectively and timely communicates application updates and system modifications to pertinent staff across the organization.
Performs other duties as assigned.
LICENSES AND/OR CERTIFICATIONS
None
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
Bachelor's degree in Computer Science or related field or relevant combination of education and experience necessary.
Previous healthcare information systems project / implementation experience preferred.
Cerner and/or Epic experience a plus.
Strong analytical, problem solving, interpersonal and presentation skills required.
Excellent organizational, written and verbal skills necessary.
Must be highly self motivated and flexible while able to accept direction with the completion of tasks.
Ability to plan and manage multiple tasks as well as the ability to meet deadlines required.
Strong project management skills necessary.
WORKING CONDITIONS
Normal office environment with little exposure to excessive noise, dust, temperature and the like with exception of visits to the computer room.
PHYSICAL REQUIREMENTS
Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20A%20Jobs.pdf )
