Job Detail

Manager - Information Technology - Ferguson Enterprises, LLC.
Billings, MT
Posted: Oct 27, 2023 12:09

Job Description

Job Posting:

Ferguson is North America's leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry's most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers' complex projects simple, successful, and sustainable.

Ferguson is currently seeking the right individual to fill an immediate need for an AMR/AMI Implementation Manager within our Meter & Automation Group. This remote position will lead water meter integration, deployment, and support within the Meter and Automation Group. This role requires occasional overnight travel.

This is a remote position. Due to minimum travel of 25%, candidates must live in

Oregon, Washington, Idaho, Montana or Wyoming.

Responsibilities

  • Responsible for the performance and development of Integration Specialists working across the country

  • Ensure the coordination of the material to the designated sites on higher profile project

  • Assist the utility and Integration Specialists to reach the Service Level Agreement with the meter manufacturer

  • Provide assistance with utility and Integration Specialist on a variety of support roles as they arise either in person or via email/phone communication

  • Assist Integration Specialist as needed in training AMR/AMI customers on the theory, operations, and troubleshooting of the AMR/AMI system

  • Develop and maintain relationships with the strategic vendors, vendors representatives whose support is critical to our success in the market

  • Invests company resources and dollars to grow market share while meeting company return on investment goals and budget commitments

  • Hire or develop Integration Specialist with the skills and leadership required to improve team performance and our ability to compete in the market

  • Provide timely feedback to senior management regarding performance to goals, market opportunities, the competitive environment and branch/corporate support requirements impacting their sales team performance

  • Conduct one-on-one review with all Integration Specialist to build more effective communications, to understand training and development needs, and to provide insight for the improvement of the Integration Specialist's ability, building customer relationships, implementing our product centric growth strategy, improving our overall profitability, and supporting strategies to improve team performance

  • Establish and support business processes providing customers and vendors with the timely, accurate information, service, and pricing required to meet their business needs, while meeting or exceeding company profitability goals and maintaining accurate records delineating our business commitments

  • Is aware of all project information: schedules, data requests, assignments, tasks, and project meetings

Prior Experience

  • 3+ years of experience with water metering AMR/AMI field is highly preferred, but not required

  • Applies in-depth advanced knowledge and skills of a specific/specialized technical areas with understanding of external environment factors that may affect own specialist area

  • Provides expert advice, mentoring, and counseling with discipline/function area

Skills

Associate is expected to operate at the expert level across the following areas of technical knowledge and skill:

  • Presenting technical and general knowledge to audiences with differing expertise levels

  • Prior experience with AMR/AMI Metering

  • Verbal and written communication skills

  • Customer Relationship Management Software

  • Profit & Loss Statements

  • Team building

  • Associate growth and development

Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families-geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!

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Pay Range:

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$7,947.36 - $13,910.15

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information (https://www.ferguson.com/content/careers/reasonable-accommodation)

Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers' complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind.

Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.



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