Overview
Consumer and Business Lending Technology Solutions is a systems team that supports Consumer Lending, Business Solutions, and Credit Policy and Analytics at Navy Federal. Through partnerships with the Information Services Department (ISD) and various enterprise resources, Consumer and Business Lending Technology Solutions lead several system and software initiatives that are compliance and efficiency driven. The Summer Associate will support the projects led by the Consumer and Business team including the adoption and implementation of a new consumer loan origination system, assisting with onboarding new vendors, documenting processes and procedures, developing reports, and assisting the support team with data purging, access management, among other duties.
Responsibilities will include reviewing the current intake submission process and capturing technical documentation to identify efficiencies among the existing workflow(s).
The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.
Responsibilities
Elicit and document requirements for intakes, business, and execution teams
Retrieve, analyze, and validate process flows to determine accuracy
Work directly with project leads to understand requirements and propose key solutions to drive effective decision-making and influence business objectives
Analyze and summarize business operations, customer, and/or requirement data to improve processes
Collaborate with business unit stakeholders and management to conduct needs assessment to support objectives
Effectively communicate outcomes to business stakeholders and leadership
Qualifications
Currently pursuing a degree in Information Systems, Business Administration, Operations Management, or other related field
Experience developing process flows with clear, concise instruction
Experience creating technical documentation and eliciting requirements
Excellent communication and presentation skills
Experience working with ambiguous problems
Curious and excited to collaborate with various business units
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526 | 141 Security Dr, Winchester, VA 22602
Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.
About Us
You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:
- Military Times 2022 Best for Vets Employers
- WayUp Top 100 Internship Programs
- ForbesR 2022 The Best Employers for New Grads
- Fortune Best Workplaces for Women
- Fortune 100 Best Companies to Work ForR
- ComputerworldR Best Places to Work in IT
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Fortune Best Place to Work for Financial and Insurance Services
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 14044-OTHLOC-300000025810540
