Job Detail

Patient Account Representative - Brookdale Senior Living
Brentwood, TN
Posted: Mar 06, 2024 02:59

Job Description

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

  • Tuition Reimbursement

  • Pet Insurance

  • Adoption Reimbursement Benefits

  • Variety of Associate Discounts

    Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

    Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

The Patient Account Representative oversees charges input and billed to Medicare using online systems, claims verification and management, and related customer service for patients. Ensures that final claims are released with proof of audit from agencies. Is responsible for billing to all carriers.

  • Works with various payer sources to ensure timely receipt of information; Follows up as appropriate.

  • Bills final claims.

  • Corrects Medicare claims online as necessary.

  • Monitors aging claims and ensures timely processing.

  • Provides support and guidance to field associates.

  • Remains informed of divested community process.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceHigh school diploma or GED is required. Minimum of one year of related work experience is required. Previous Medicare online billing and Home Health experience is required. General knowledge of Microsoft Office (i.e. Excel, Word, etc.) is required.

Certifications, Licenses, and Other Special RequirementsNone

Management/Decision MakingMakes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.

Knowledge and SkillsHas a basic level of skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions. Strong communication and customer service skills. Effective interpersonal and organizational skills accompanied with the ability to work with a high level of volume and detail.

Physical Demands and Working Conditions

  • Standing

  • Walking

  • Sitting

  • Use hands and fingers to handle or feel

  • Reach with hands and arms

  • Stoop, kneel, crouch, or crawl

  • Talk or hear

  • Vision

  • Requires interaction with co-workers, residents or vendors

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$16.60 - $20.75 / hour

Job LocationsUS-TN-Brentwood | US-WI-Milwaukee

CategoryFinance

Sub-CategoryAccounts Payable / Receivable

Position Type (Portal Searching)Regular Full-Time

ID2024-240559

Location : NameFSS-Community AR-NSH

Location : Address111 Westwood Place

Location : LocationUS-TN-Brentwood

Work LocationOn-Site



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