We believe in the power and joy of learning! At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . What You'll Do Here The mission of Legal Operations at Cengage Group is to ensure efficient delivery of legal services, while also enabling Legal initiatives and overall strategic vision. LegalOps helps to unlock capacity across the department through technology, process, and resource management while also prioritizing cost containment. The eBilling + Matter Analyst will be ultimately responsible for the onboarding and ongoing maintenance of all outside counsel and other legal vendors, as well as matter creation, management, and periodic hygiene processes. The eBilling + Matter Analyst will have primary responsibility to ensure the timely review and approval of all outside counsel invoices, including acting as the -first line of defense- against violations of Cengage Groups Outside Counsel Guidelines. Responsibilities / Scope + Lead the outside counsel and legal vendor onboarding process, including set-up in Cengage Group's vendor management systems, and facilitating privacy and data security review (as needed). + Lead the new matter creation process, including setup in relevant eBilling/matter management tools. + Research, resolve, and respond to inquiries related to outside counsel invoicing, spend, matter setup and configuration, etc. from inside and outside the Legal department. + Communicate, and maintain regular communication, with billing/administrative contacts from outside counsel and other legal vendors. + Manage the monthly and quarterly accrual process in collaboration with Accounting and Business Unit Finance Partners. + Assist members of the Legal Leadership Team with periodic financial forecasting/budgeting exercises, as needed. + Act as the subject matter expert of the Legal team's matter management and eBilling platform (Brightflag). + Partner with other LegalOps colleagues to design and improve matter management, intake, and billing, and accrual workflows. + Perform other duties as assigned to meet department goals. Required Skills / Experience + Minimum 5 years' related experience, preferably in a law firm or corporate Legal department; experience with legal invoicing strongly preferred. + Knowledge of the Legal industry, specifically Legal Operations as an emerging subject area + Strong verbal and written communication skills; comfort interacting with peers and leaders within the legal department + Ability to handle critical information in a professional, confidential manner + Curious, , -self-starter- approach to identifying problems and creating solutions + Proficiency in Microsoft Office + Familiarity with matter management/eBilling and enterprise legal management tools preferred + Ability to quickly learn new systems, tools, and processes Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. If you are a Colorado state or New York City resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Please be sure to include this posting's job ID in the subject line of the email to help ensure a timely response. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
