Microsoft Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft's cloud services and our team is focused on delivering high quality infrastructure to support cloud operations. As Microsoft's Cloud business continues to mature, our infrastructure expansion accelerates, and Data Centers (DCs) are central to this growth. To support this, the acquisition and development of our owned, designed, and constructed Data Center facilities will scale to meet the demands of our customers, while we also continue to lease and acquire Data Center capacity at pace, particularly in our high growth markets, working closely with Data Center operators in each region, and across the Globe.
The Senior Business Program Manager - Data Center Leasing is responsible for project managing lease executions and driving the site due diligence compliance. This role will partner closely with the Data Center Engineering (DCE), Site Acquisition Managers (SAM), the Lessors, and stakeholders to assess the site feasibility, bring clarity to DCE statement of qualification (SOQ) requirements and drive the lease execution. This role will partner with stakeholders to assess project risks and resolve issues in a timely manner to minimize the business impact. The Senior Business Program Manager will work closely with our regional supply, engineering, construction, legal, security, networking, and operations teams throughout each project to meet the committed capacity.
The role of the Senior Business Program Manager - Data Center Leasing requires interpersonal, communication and organizational skills, the ability to self-direct, as well as a background in Data Center design, engineering, controls, and operational requirements with an emphasis on project/construction management, and Data Center lease market experience.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Leads a portfolio of projects including the project plan, timelines, milestones, performance metrics, and/or resource needs for complex programs. Identifies and communicates the program status and risk to relevant stakeholders and holds them accountable for following the established schedule, risk mitigation plans, and processes.
Leads the rhythm of business (ROB) during SAP project execution to ensure participants and stakeholders are communicating and responding according to the necessary cadence.
Uses data analytics to derive insights that help identify current and future risks and mitigation plans, as well as opportunities to streamline and optimize projects/programs based on lessons learned.
Develop new programs/initiatives to improve SAP processes; cycle time, on time delivery, cost, schedule.
Identifies and provides solutions to root problems (e.g., root-cause analysis), defines the strategy, gathers requirements, identifies resource needs, creates the project plan and targets, and works across teams to align on the plan of record.
Improves operations of existing processes by applying industry methodology, defining complex issues, assessing various scenarios, and selecting the optimal scenario to resolve issues. Drives clarity in complex program issues and strives for simplification.
Works with cross-functional stakeholders to develop compliant, complex programs from initiation to delivery with minimal coaching. Produces collateral to incorporate stakeholder needs and ensure the business objectives are met.
Works with cross-functional internal teams (e.g., Engineering) and external partners (e.g., Lessor) to drive SAP projects including SOQ from initiation to delivery with minimal coaching to ensure the business objectives are met and SAPs performance targets (e.g., Cycle time) meet the Service Level Agreement (SLA) targets.
Defines and tracks the success criteria and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs]).
Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)
Qualifications
Required Qualifications:
Bachelor's Degree in Business, Operations, Finance or related field AND 6+ years work experience in engineering, product/technical program management, data analysis, project management OR equivalent experience.
4+ years of experience managing cross functional and/or cross-team projects.
2+ years of experience working in the Data Center industry.
2+ years of experience with real estate and mission critical environments, such as Data Centers.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Preferred/Additional Qualifications:
8+ years of experience in technical program management.
6+ years of experience managing cross functional and/or cross-team projects.
Experience working closely with multiple teams and subject matter experts.
Experience leading complex negotiations/initiatives to successful completion.
Experience with analytical and creative thinking skills especially in complex situations.
Business Program Management IC5 - The typical base pay range for this role across the U.S. is USD $115,000 - $200,300 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $146,200 - $219,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until Aug 2, 2024.
#COICareers
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
