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Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud. Within CO&I, the Datacenter Engineering (DCE) team is responsible for delivering core datacenter infrastructure for Microsoft's cloud business. The MS portfolio consists of complex, multi-disciplinary, large scale, multi-year datacenter construction and lease projects. We are looking for a passionate, high-energy individual to help build the cloud datacenters that power the world's largest online services.
The Principal Technical Governance Telecom Engineer will fulfill a technical leadership role for Microsoft's global datacenter telecom discipline. This role entails responding to emerging issues on multiple projects on a global scale. The position will be responsible for leading and directing the internal DCE telecom subject matter experts and external consultants in the design and coordination of telecom and network OSP & ISP physical infrastructure, program and project troubleshooting, documentation creation and updates. This role will serve as a telecom subject matter expert providing key input to other organizations and stakeholders, as well as be responsible for leading internal telecom workgroups and various project assignments. The successful candidate will be responsible for the ongoing development and maintenance of the master specifications, basis of design, and standardization of the global fleet.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
This role is located either in one or all hub locations - Atlanta, GA, Washington, D.C., Redmond, WA, San Antonio, TX or Phoenix, AZ.
Relocation support will be provided, and successful candidates will need to relocate or reside within 50 miles of the hub office location.
This role is eligible for hybrid or remote work, up to (50)%.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
The Principal Technical Governance Telecom Engineer will be responsible for facilitating and supporting thedevelopment of Microsoft's industry-leading datacenterdesign standards including the development of innovative technology and advanced concept designs. This role will provide internal documentation support, design management, and process standardizationfor Microsoft Datacenter Engineering. To be successful in this role the candidate will overseethedelivery ofmultiple, concurrentDatacenter designand process improvement efforts. The telecom engineerwill engage with key internal stakeholder groups within Microsoftas well as engineering consultants, equipment vendors, and lease providers.
The successful candidate will work with Datacenter Operations and partner on standards, requirements, and materials as specified; Lead design workgroups and drive cross-functional meetings for multiple, concurrent capital projects. This individual will be tasked to manage issues, decisions and risks, drive initiatives to improve efficiency and quality to scale with the growth of Microsoft. As a critical thinker, the successful candidate will develop SOWs and design documents, then review and critically evaluate bids and options for physical telecommunication infrastructure and optical cabling including both OSP / ISP and structured cabling; and be able to evaluate operational impacts, deployment, and implementation challenges associated with design implementation for both Microsoft Owned facilities and Lease sites; technical lead on telecommunication requirements and master planning impacts for special, non-conforming projects, retrofits, refreshes, and other duties as assigned.
Global Engineering/Design spanning all regions to ensure alignment and continuity.
Lead weekly global telecom technical meetings.
Maintain Master Drawings/Specs, technical playbooks, design guides/standards, technical compliance.
Owner of global telecomdatacenterrequirements.
Author Basis of Design updates, EngineeringBulletins, and Lease requirement technical guidanceas required to providetelecom discipline guidance and direction to the worldwide fleet.
Collaboration with internal & external customers to determine program-wide network technical delivery requirements & oversee the ongoing updates of multiple datacenter designsolutions.
Partner directly with cross organizational teams such as engineering design teams, delivery teams, operations teams, contractors and suppliers.
Highly organized and able to oversee concurrent projects and focus under pressure.
Structured thinking and logic with analytical skills.
Customer service focus, with the ability to communicate with highly technical management teams.
Creative approach to problem solving and ability to think out of the box.
Other: Embody our culture (https://careers.microsoft.com/v2/global/en/culture) and values (https://www.microsoft.com/en-us/about/corporate-values)
Qualifications
Required Qualifications
10+ years of technical engineering experience
OR Bachelor's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 8+ years of technical engineering experience
OR Master's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 5+ years of technical engineering experience
OR Doctorate degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 4+ years of technical engineering experience.
8+ years of large-scale telecommunications experience.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Preferred Qualifications:
15+ years experience in telecommunications infrastructure such as, copper, cable plants, and fiber optics
OR Bachelor's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 10+ years of technical engineering experience
OR Master's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 8+ years of technical engineering experience
OR Doctorate degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 5+ years of technical engineering experience.
Professional Engineer, BICSI RCDD, or DCDC certified
Knowledge of industry standards, building codes and safety standards including BICSI Standards, TDMM, RUS Standards, ANSI/IEEE/IEC, NFPA, NEC, and building codes.
Technical understanding of mission critical environments and the associated telecommunications facility considerations.
Ability to lead multiple projects of varying timelines while managing project expectations.
Detailed understanding of structured cabling components.
Familiarity with high-level construction administration.
Ability to travel domestically and internationally.
Effective written and verbal communications skills.
Experience using MS Outlook, Word, PowerPoint, and Excel including effective reporting/presentations of project information.
Knowledge of spaces, pathways, cabling, and terminatinghardware supporting infrastructurefor all data center networksincluding WAN, LAN, WLAN, BAS/BMS/EPMS/CEI, DAS, ERRCS, RoIP, AV,&Physical Security.
Familiarity with ground-up construction, greenfield and brownfield site development requirements.
Action-oriented with a passion for getting things done quickly, efficiently, and effectively.
Ability to balance varying responsibilities that span rhythm of business, communications, executive management, and culture.
Experience with CAD programs such as AutoCAD or Revit.
Hardware Engineering IC5 - The typical base pay range for this role across the U.S. is USD $137,600 - $267,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $180,400 - $294,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 15, 2024.
#COICareers
#EPCcareers
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud. Within CO&I, the Datacenter Engineering (DCE) team is responsible for delivering core datacenter infrastructure for Microsoft's cloud business. The MS portfolio consists of complex, multi-disciplinary, large scale, multi-year datacenter construction and lease projects. We are looking for a passionate, high-energy individual to help build the cloud datacenters that power the world's largest online services.
The Principal Technical Governance Telecom Engineer will fulfill a technical leadership role for Microsoft's global datacenter telecom discipline. This role entails responding to emerging issues on multiple projects on a global scale. The position will be responsible for leading and directing the internal DCE telecom subject matter experts and external consultants in the design and coordination of telecom and network OSP & ISP physical infrastructure, program and project troubleshooting, documentation creation and updates. This role will serve as a telecom subject matter expert providing key input to other organizations and stakeholders, as well as be responsible for leading internal telecom workgroups and various project assignments. The successful candidate will be responsible for the ongoing development and maintenance of the master specifications, basis of design, and standardization of the global fleet.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
This role is located either in one or all hub locations - Atlanta, GA, Washington, D.C., Redmond, WA, San Antonio, TX or Phoenix, AZ.
Relocation support will be provided, and successful candidates will need to relocate or reside within 50 miles of the hub office location.
This role is eligible for hybrid or remote work, up to (50)%.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
The Principal Technical Governance Telecom Engineer will be responsible for facilitating and supporting thedevelopment of Microsoft's industry-leading datacenterdesign standards including the development of innovative technology and advanced concept designs. This role will provide internal documentation support, design management, and process standardizationfor Microsoft Datacenter Engineering. To be successful in this role the candidate will overseethedelivery ofmultiple, concurrentDatacenter designand process improvement efforts. The telecom engineerwill engage with key internal stakeholder groups within Microsoftas well as engineering consultants, equipment vendors, and lease providers.
The successful candidate will work with Datacenter Operations and partner on standards, requirements, and materials as specified; Lead design workgroups and drive cross-functional meetings for multiple, concurrent capital projects. This individual will be tasked to manage issues, decisions and risks, drive initiatives to improve efficiency and quality to scale with the growth of Microsoft. As a critical thinker, the successful candidate will develop SOWs and design documents, then review and critically evaluate bids and options for physical telecommunication infrastructure and optical cabling including both OSP / ISP and structured cabling; and be able to evaluate operational impacts, deployment, and implementation challenges associated with design implementation for both Microsoft Owned facilities and Lease sites; technical lead on telecommunication requirements and master planning impacts for special, non-conforming projects, retrofits, refreshes, and other duties as assigned.
Global Engineering/Design spanning all regions to ensure alignment and continuity.
Lead weekly global telecom technical meetings.
Maintain Master Drawings/Specs, technical playbooks, design guides/standards, technical compliance.
Owner of global telecomdatacenterrequirements.
Author Basis of Design updates, EngineeringBulletins, and Lease requirement technical guidanceas required to providetelecom discipline guidance and direction to the worldwide fleet.
Collaboration with internal & external customers to determine program-wide network technical delivery requirements & oversee the ongoing updates of multiple datacenter designsolutions.
Partner directly with cross organizational teams such as engineering design teams, delivery teams, operations teams, contractors and suppliers.
Highly organized and able to oversee concurrent projects and focus under pressure.
Structured thinking and logic with analytical skills.
Customer service focus, with the ability to communicate with highly technical management teams.
Creative approach to problem solving and ability to think out of the box.
Other: Embody our culture (https://careers.microsoft.com/v2/global/en/culture) and values (https://www.microsoft.com/en-us/about/corporate-values)
Qualifications
Required Qualifications
10+ years of technical engineering experience
OR Bachelor's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 8+ years of technical engineering experience
OR Master's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 5+ years of technical engineering experience
OR Doctorate degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 4+ years of technical engineering experience.
8+ years of large-scale telecommunications experience.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Preferred Qualifications:
15+ years experience in telecommunications infrastructure such as, copper, cable plants, and fiber optics
OR Bachelor's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 10+ years of technical engineering experience
OR Master's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 8+ years of technical engineering experience
OR Doctorate degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 5+ years of technical engineering experience.
Professional Engineer, BICSI RCDD, or DCDC certified
Knowledge of industry standards, building codes and safety standards including BICSI Standards, TDMM, RUS Standards, ANSI/IEEE/IEC, NFPA, NEC, and building codes.
Technical understanding of mission critical environments and the associated telecommunications facility considerations.
Ability to lead multiple projects of varying timelines while managing project expectations.
Detailed understanding of structured cabling components.
Familiarity with high-level construction administration.
Ability to travel domestically and internationally.
Effective written and verbal communications skills.
Experience using MS Outlook, Word, PowerPoint, and Excel including effective reporting/presentations of project information.
Knowledge of spaces, pathways, cabling, and terminatinghardware supporting infrastructurefor all data center networksincluding WAN, LAN, WLAN, BAS/BMS/EPMS/CEI, DAS, ERRCS, RoIP, AV,&Physical Security.
Familiarity with ground-up construction, greenfield and brownfield site development requirements.
Action-oriented with a passion for getting things done quickly, efficiently, and effectively.
Ability to balance varying responsibilities that span rhythm of business, communications, executive management, and culture.
Experience with CAD programs such as AutoCAD or Revit.
Hardware Engineering IC5 - The typical base pay range for this role across the U.S. is USD $137,600 - $267,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $180,400 - $294,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 15, 2024.
#COICareers
#EPCcareers
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
Come build community, explore your passions and do your best work at Microsoft. This opportunity will allow you to bring your aspirations, talent, potential - and excitement for the journey ahead.
We're a company of learn-it-alls rather than know-it-alls and our culture is centered around embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Does this sound like you? Learn moreabout our cultural attributes .
As a Software Engineer you will develop software, tools and code to be used in support of design, infrastructure, and technology platforms as well as commercial or end-user applications. This opportunity will allow you to create and implement extensible and maintainable code for a product, service, or feature. You will partner with stakeholders to determine user requirements for a feature and consider a variety of feedback channels to incorporate insights into future designs or solution fixes. You will collaborate with others to create a clear and articulated plan for testing, assuring quality of solutions, while applying knowledge of debugging tools, logs, telemetry, and other methods to proactively flag issues. This opportunity will allow you to learn about customer scaling requirements and the application of best practices for meeting scaling needs and performance expectations, while ensuring the correct processes are followed to achieve a high degree of security, privacy, safety, and accessibility.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Please note this application is only for roles based in our Pittsburgh, Pennsylvania office. For roles in other offices in the United States, please see our Careers site (http://www.microsoft.com/university) .
Responsibilities
Learn to review and break down work items into tasks with stakeholder collaboration, provide estimations, and escalate delays, while also supporting feature deployments to customers, considering user and service impacts, and adhering to best deployment practices for safety.
Collaborate with key stakeholders to define feature requirements, integrate feedback to enhance design, and establish feedback loops for continuous improvement based on customer metrics.
Learn and apply coding standards and best practices through code reviews, developing maintainable and extensible code with guidance. Utilize debugging tools to proactively and reactively address issues in product features, ensuring code quality and reliability.
Support the identification of dependencies and design documentation for product features, learn about system interactions and back-end dependencies, and contribute to architectural processes under guidance. Produce code to test hypotheses for technical solutions and assist with technical validation efforts. Collaborate on quality assurance plans, augment test cases, and integrate automation into testing, while understanding the implications of security and compliance in system architecture.
Contribute to data analysis and feedback integration for product engineering decisions, acting as a Designated Responsible Individual (DRI) for monitoring and restoring system functionality within Service Level Agreement (SLA) timeframe. Participate in live service operations, and support telemetry data integration for system behavior insights, with a focus on performance, reliability, and safety.
Develop and apply best practices for reliable code building, understand global and local regulations, customer scaling requirements, and support communication with key partners across Microsoft for user experience enhancement and partner needs.
Ensure compliance with security, privacy, safety, and accessibility standards, leverage developer tools for code creation and debugging, contribute to automation in production and deployment, and proactively seek knowledge to improve product availability, reliability, efficiency, and performance at scale.
Qualifications
Required Qualifications
Bachelor's Degree (or currently pursuing a degree) in Computer Science or related technical discipline with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python.
OR equivalent experience.
Preferred Qualifications
Bachelor's Degree in Computer Science or related technical field AND 1+ year(s) technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
OR Master's Degree (or currently pursuing a degree) in Computer Science or related technical field with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python.
Software Engineering IC2 - The typical base pay range for this role across the U.S. is USD $81,900 - $160,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $105,600 - $174,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay.
Microsoft will accept applications for the role until October 5, 2024.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
With over 3 billion gamers in the world, playing across console, PC, mobile and cloud, the gaming landscape is more diverse than ever. At the center of that ecosystem, key to the interactive component of gaming, is input.
As we support a large and increasing array of devices and experiences, the Xbox Input and Accessories team is seeking a creative and technical Senior Software Engineer to help deliver the next generation of exceptional end-to-end experiences to delight players, while also building developer focused platforms to empower game studios and hardware manufacturers to innovate and deliver on their own visions.
In this role, you would be contributing to a rich and diverse set of drivers, services and APIs used across our many products, with reach and impact extending to billions of devices (including every Windows PC out there!). This would entail OS development in user-mode APIs and services, with a solid focus on reliability and performance. This might also, in occasion, involve interacting and working around kernel components that these APIs interact with directly.
Whether it is with a controller, keyboard and mouse, audio devices, steering wheels, flight-sticks, fight- sticks, or new and innovativedevices such as the Xbox Adaptive controller,you will be at the center of our player-centric vision for gaming initiatives across all Microsoft platforms, including Xbox consoles, the Windows Operating System, Xbox Cloud Gaming and more. You've seen where the industry is today, come see and be a part of where it is going tomorrow.
Responsibilities
As a Senior Software Engineer on the team, you'll be responsible for bringing up, maintaining and updating developer APIs and input services across our input stack for console and PC with a deep focus on reliability, compatibility and usability. This includes integrating and interacting with the related drivers interacting with these components. The team also offers opportunities in mobile device support allowing for significant breadth, impact and growth.
Key responsibilities for this role include:
Designing and developing API components with reliability, compatibility and usability in mind.
Collaborate with cross-functional teams, including hardware engineers, game developers, system architects, industry partners and other software teams.
Debug and fix incoming regressions in new and existing components.
Contribute to an inclusive Microsoft culture
Qualifications
Required Qualifications
Bachelor's Degree in Computer Science, or related technical discipline AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++ OR equivalent experience.
Solid design, development and debugging skills in C/C++ Solid written and verbal communication skills
Desire to learn and grow
Preferred Qualifcations
Experience in creating, extending and developing user-mode developer APIs
Experience writing high performance and low-latency multi-threaded code
Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 22, 2024.
#Xbox
#MicrosoftGaming
#GamingJobs
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
Join the forefront of sustainable innovation at Microsoft's Cloud Operations & Innovation (CO+I) as a Senior Systems Engineer, Fleet Automation Systems. In this pivotal role, you'll be instrumental in driving the sustainable evolution of our core infrastructure and foundational technologies that power Microsoft's leading online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.
Imagine leading datacenter automation design, deploying, and maintaining datacenter infrastructure, ensuring high availability, security, and efficiency. Ownership of automated systems monitoring, troubleshoot issues, and implement automation to optimize operations. Specific scope includes design and implementation of fleet orchestration for Robotics/IoT based solutions.. With over 200 data centers spanning 32 countries and millions of servers, our global infrastructure is a playground for ambitious data scientists eager to make a tangible impact. Collaborating with a team of experts, you'll support services for over 1 billion customers and 20 million businesses across 90 countries, pushing the boundaries of what's possible in the world of cloud computing. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
This role is located either in one or all hub locations - Atlanta, GA, Washington, D.C., Redmond, WA, San Antonio, TX or Phoenix, AZ.
Relocation support will be provided, and successful candidates must relocate or reside within 50 miles of the hub office location.
This role is eligible for hybrid or remote work, up to 100%.
Responsibilities
Architecture Design and Deployment of fleetwide mission control systems.
Automation deployment of systems capable of executing package and schedule dispatch work instructions in an autonomous environment.
Present findings and recommendations to key decision makers at various management levels.
Provide feedback to the engineering team to identify potential future business opportunities and new product capabilities.
Other: Embody our Culture (https://careers.microsoft.com/v2/global/en/culture) & Values (https://www.microsoft.com/en-us/about/corporate-values)
Qualifications
Required/Minimum Qualifications
Bachelor's Degree in Computer Science, or related technical discipline AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
OR equivalent experience.
3+ years experience managing cloud fleet scale automation systems.
3+ years experience working with software and hardware engineering teams.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
5+ years of experience as an automation engineer
Experience working on multiple software projects simultaneously.
Experience influence developers without direct authority
Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 11, 2024
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
With over 3 billion gamers in the world, playing across console, PC, mobile and cloud, the gaming landscape is more diverse than ever. At the center of that ecosystem, key to the interactive component of gaming, is input.
As we support a large and increasing array of devices and experiences, the Xbox Input and Accessories team is seeking a creative and technical Senior Software Engineer to help deliver the next generation of exceptional end-to-end experiences to delight players, while also building developer focused platforms to empower game studios and hardware manufacturers to innovate and deliver on their own visions.
In this role, you would be contributing to a rich and diverse set of drivers, services and APIs used across our many products, with reach and impact extending to billions of devices (including every Windows PC out there!). This would entail OS development in user-mode APIs and services, with a solid focus on reliability and performance. This might also, in occasion, involve interacting and working around kernel components that these APIs interact with directly.
Whether it is with a controller, keyboard and mouse, audio devices, steering wheels, flight-sticks, fight- sticks, or new and innovativedevices such as the Xbox Adaptive controller,you will be at the center of our player-centric vision for gaming initiatives across all Microsoft platforms, including Xbox consoles, the Windows Operating System, Xbox Cloud Gaming and more. You've seen where the industry is today, come see and be a part of where it is going tomorrow.
Responsibilities
As a Senior Software Engineer on the team, you'll be responsible for bringing up, maintaining and updating developer APIs and input services across our input stack for console and PC with a deep focus on reliability, compatibility and usability. This includes integrating and interacting with the related drivers interacting with these components. The team also offers opportunities in mobile device support allowing for significant breadth, impact and growth.
Key responsibilities for this role include:
Designing and developing API components with reliability, compatibility and usability in mind.
Collaborate with cross-functional teams, including hardware engineers, game developers, system architects, industry partners and other software teams.
Debug and fix incoming regressions in new and existing components.
Contribute to an inclusive Microsoft culture
Qualifications
Required Qualifications
Bachelor's Degree in Computer Science, or related technical discipline AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++ OR equivalent experience.
Solid design, development and debugging skills in C/C++ Solid written and verbal communication skills
Desire to learn and grow
Preferred Qualifcations
Experience in creating, extending and developing user-mode developer APIs
Experience writing high performance and low-latency multi-threaded code
Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 22, 2024.
#Xbox
#MicrosoftGaming
#GamingJobs
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft's mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers' heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.
Microsoft Entra sits within Microsoft Security and our identity and security technologies are collectively the beating heart of the day-to-day technology experience for billions of humans globally. Microsoft Entra powers every product and service from Windows to Office, Azure to Xbox. We are a dynamic, inclusive, and diverse team which cares deeply about customers, solves complex problems on an extremely high scale, and we'd love to meet you!
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Drive complex programs for capacity management in support of our global Microsoft Entra Services.
Deliver critical outcomes for the business units that span 70+ service engineering teams.
Capacity management is a central function that partners closely with Microsoft Entra service engineering teams, datacenter Capacity Supply Chain & Provisioning, COGS management, as well as the core services' buildout and automation teams.
Programs you own improve our engineering processes - you will make it better to be an engineer at Microsoft Entra.
You will make it more efficient to operate hyperscale infrastructure running on millions of cloud instances globally.
Qualifications
Required/minimum qualifications
Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, supply chain, data center capacity management
OR equivalent experience.
2+ years of experience managing cross-functional and/or cross-team projects.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Additional or preferred qualifications
Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development
OR equivalent experience.
1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
6+ years of experience managing cross-functional and/or cross-team projects.
Strategic thinking, leadership, communication, and interpersonal skills.
Leads standardization of processes, tools, and drives continuous improvement to optimize productivity.
Solid analytics and critical thinking accompanied with strong data modeling skills (PowerBI/Excel).
Passion for technology and curious to further learn the how and why behind the numbers.
Possess technical acumen and an ability to translate what is really needed into clear requirements.
Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 15, 2024.
#MSFTSecurity #SHPE24MSFT
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
Microsoft Innovation Hub is a premium customer-facing facility, built to help enterprise customers solve their business challenges. We build innovative cross-workload solutions by delivering deep technical engagements. Our senior architects help customers understand what's possible and make it real - with a range of highly tailored single or multi-day engagements.
We have a Microsoft Innovation Hub located in Atlanta, Georgia, we are looking to hire a Azure Core Infrastructure Principal Technical Architect where you will be a trusted customer advisor for the following Core Azure Infra Technologies: Azure Management Groups, Azure Policy, Cloud Adoption Framework for Azure, Azure Arc, Azure Active Directory, Azure Kubernetes Service, and Azure Functions.
As a Azure Core Infrastructure Principal Technical Architect in the Microsoft Innovation Hub, you will be working at the forefront of Microsoft innovation, helping customers create and implement a vision and strategy for their digital transformation. You will be an integral part of their transformation journey, challenging their ways of thinking and helping them realize and adopt the benefits of our Cloud. Part of a world-wide community of exceptional peers, you'll have access to the latest software and hardware, and you'll be given the time and budget to develop as a globally influential technical leader.
This role is Microsoft onsite only. By applying to this U.S. based position, relocation does not apply/is not provided for the role.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Deliver customer engagements: Based at your facility location, you will prepare and deliver technical engagements to enterprise customers. These include Business envisioning, Solution envisioning, Architecture design, Rapid prototype, and Hackathon. You take a cross-solution view to leverage capabilities across the entire Microsoft cloud platform. You will work collaboratively with account teams to determine the best engagements for a given opportunity to maximize customer benefit and accelerate deals success.
Solution design: Using your technical knowledge, architectural approach, consultancy skills and our methodology to win a customer's technical decision to buy and use Microsoft solutions and cloud services.
Set vision: You will use your technical knowledge to show customers an inspiring digital vision, across all Microsoft workloads, as well as deeper engagement in your core technology specialism. You will make this digital vision real using the architecture skills of you and your peers to provide a complete solution.
Build strategy: You will map the agreed customer vision into a strategy for implementation, resolving concerns, removing technical blockers, and validating a strong business case for investment. You will work with the customer, wider account team resources and our partners to orchestrate a roadmap for implementation.
An expert in Azure infrastructure: Guide business and technical decision makers on creating business value on top of the Azure platform. Synthesize business and technical architecture requirements. Serve as the as the go-to technical expert in Azure Infrastructure space with a specific focus on Data Center Migration, Networking, Backup/Recovery, Infrastructure as Code, DevOps, and Security, Governance and Compliance within regulated industries for the regional sales teams. Design and develop industry and platform experiences and demonstrations that leverage both hardware and software to educate, illuminate and inspire customers. Show the value of the Azure operations platform and GitHub for planning, building, deploying, and operating Azure environments and services through automation.
Other
Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)
Qualifications
Required/Minimum Qualifications
7+ years of technical pre-sales or technical consulting experience
OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience
OR Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience
OR equivalent experience.
5+ years of experience in ANY of the following technologies: Azure Management Groups, Azure Policy, Cloud Adoption Framework for Azure, Azure Arc, Azure Active Directory, Azure Kubernetes Service, and Azure Functions.
Additional or Preferred Qualifications
Structured facilitator . Validated customer experience in requirements capture; prioritization; capturing evidence and impact to quantify business value; issue, risk and constraint identification
Technical breadth. Intermediate level experience across the full range of Microsoft cloud solutions - Azure infrastructure, Azure Developer, Azure data, artificial intelligence, business applications, modern workplace and productivity, security, business applications. Demonstrated experience of solution architectures which span multiple workloads
Design Thinking . Proven experience of delivering design thinking; 'ideation'; or similar context analysis / problem framing.
Technical depth. A good understanding of all key Azure area including security,identity, and networking; allowing you to define a customer's Azure environment - from architecture to management and governance. Experience in helping customers operate large Azure deployments. From monitoring and reporting on servers and services to protecting from malicious actors, intrusion and data extraction
7+ years' experience as a solutions architect (or equivalent) in the area of hybrid and cloud operations and systems management, directory management, migration strategies, etc.
Broad knowledge of and ability to explain key end-user scenarios and technical architectures in the Cloud Infrastructure space with experience in hybrid cloud infrastructure design and deployment.
Demonstrated experience of implementing identity management and security frameworks for cloud-based and hybrid solutions.
Understanding of security, privacy, governance, and compliance requirements for migrating to the cloud as well as maintaining hybrid solutions.
Experience with enterprise operations and systems management solutions.
Demonstrated experience with successfully migrating on-premises workloads to Azure.
Experience with AWS, Google, and other leading cloud technologies.
Technology Specialists IC5 - The typical base pay range for this role across the U.S. is USD $129,200 - $248,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $162,000 - $268,900 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 9, 2024
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
Microsoft Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft's cloud services. Microsoft Cloud Operations + Innovation is responsible for designing, building, and operating our unified global datacenters, managing the supply planning and capacity utilization of our unified infrastructure, and is responsible for all of the operations needed to run the physical infrastructure (including supply chain, hardware, power, security, and workflow teams).
Are you passionate about Cloud Computing technology and driving growth in one of Microsoft's core businesses? Do you aspire to be part of a team relentlessly focused on customer needs, market expansion and advancing Microsoft Cloud's first strategy? If yes, look no further than the CO+I Team.
We offer engaging and motivating work where you'll be empowered to make an impact. You will have the independence and hybrid working flexibility you need. An astute and diverse work culture is at the core of our team and broader group. We are an international team, passionate about life-long learning, that believe in data-based decision making to identify and solve problems. We take a holistic approach to problem solving and are believers of collaborations to harness our diverse experience and capabilities to deliver impact.
Customers and analysts recognize Azure's tremendous momentum which continues month over month. To help customers achieve their goals, Azure continues to build the largest global footprint of any Cloud provider. The CO+I IPA Long-Range Planning Data Science team delivers Microsoft's Long Range Infrastructure plan using state of the art econometric/ML models, risk simulations and business intelligence. We are hiring an exceptional Applied Scientist to focus on building a cutting edge system to host econometric/ ML demand and capacity need models. Additionally, they will have to be able to leverage their software engineering skills to connect to various upstream and downstream systems ensuring the forecasting plan matches the execution.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Responsibilities
Build and maintain ADO pipelines, maintain Azure Assets (subscription, blob storage, sql database, key vault, etc.) in a secure and compliant manner
Connect to and build APIs for turning data science models into a full production system
Apply their expertise in quantitative analysis, data mining, and the presentation of data to develop demand forecasting models
Understand fundamental business dynamics impacting demand, and develop automated analytical solutions for demand planning
Ability to develop E2E models in R/ Python - including data manipulation, model building and business applications
Other
Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)
Qualifications
Minimum Qualifications
Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 2+ years related experience (e.g., statistics, predictive analytics, research)
OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 1+ year(s) related experience (e.g., statistics, predictive analytics, research)
OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field
OR equivalent experience.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications
Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 5+ years related experience (e.g., statistics, predictive analytics, research)
OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research)
OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 1+ year(s) related experience (e.g., statistics, predictive analytics, research)
OR equivalent experience.
1+ year(s) experience creating publications (e.g., patents, peer-reviewed academic papers).
Applied Sciences IC3 - The typical base pay range for this role across the U.S. is USD $98,300 - $193,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $127,200 - $208,800 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 6, 2024.
#IPACareers
#COICareers
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
Do you have a passion for high scale services and working with some of Microsoft's most critical customers? We're looking for a Site Reliability Engineering II with the right mix of software development, on-line services experience and passion for quality to envision, design, and deliver Office 365 government cloud service offerings.
Office 365 is at the center of Microsoft's cloud first, devices first strategy as it brings together cloud versions of our most trusted communication and collaboration products like Exchange, SharePoint, and Teams with our cross-platform desktop suites and mobile apps. The Office 365 Enterprise Cloud team works with Microsoft's largest enterprise and government customers to deliver features that meet their specific needs and enable cloud adoption. As you would expect, our customers have the highest expectations for feature quality, security, reliability, availability, and performance.
The GEAR CCE team provides leadership, direction and accountability for application architecture, system design, and end-to-end implementation. As a Site Reliability Engineer II, you will identify and deliver software improvements to critical infrastructure using your experience in software development, complexity analysis, and scalable system design. Collaboration skills will be required to work closely with other engineering teams to ensure services/systems are highly stable and performant, meeting the expectations of our government customers and users.
At Microsoft, we can offer you a dedicated team, exciting challenges, and a fun place to work. The work environment empowers you to have a positive impact on millions of end users.
The right candidate for this job (is):
Passionate about distributed systems and working with highly scalable services
Enjoys new technological challenges and is motivated to solve them
Excited about making better software and continuously improving the development, integration, and deployment processes
Smart, highly motivated, self-starter who thrives in a bottoms-up, fast-paced, highly technical environment
Effective collaborator, experienced in creating technical partnerships across teams
Unwavering passion for meeting customer demands and delivering a dial tone service
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Design, develop, and deliver the required software engineering to serve and protect O365 government clouds
Own deployment, availability, reliability, performance and customer escalation targets for sovereign environments
Proactively identify and reduce issues through design, testing, and implementation of software-based solutions
Collaborate with Engineering and Program Management partners to translate customer, business, and technical requirements into architectural designs and feature releases
Drive efficiencies through software improvement and root cause analysis resulting in service delivery, maturity, and scalability
Work within a highly skilled team of engineers to deliver revolutionary improvements to the cloud and scale them
Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture) .
Qualifications
Required Qualifications:
4+ years technical experience in software engineering, network engineering, or systems administration
OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical experience in software engineering, network engineering, or systems administration
OR Master's Degree in Computer Science, Information Technology, or related field.
Other Requirements
Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination.
Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance
Preferred / Additional Qualifications:
Familiarity with one or more general purpose programming languages including but not limited to: Java, C/C++, C#, Python, JavaScript, PowerShell
Experience with the Microsoft cloud and/or stack including:
O365, Azure, Windows or other Microsoft software/service
Experience leveraging cloud architecture, applying site reliability principles, and/or demonstrating sensitivity to operational concerns
Demonstrated ability to debug, fix, and optimize code
Full-stack troubleshooting skills across network, application, hardware, management fabric, and distributed services layers
Proficient communications skills, both verbal and written
Site Reliability Engineering IC3 - The typical base pay range for this role across the U.S. is USD $98,300 - $193,200 per year.
There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $127,200 - $208,800 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 6, 2024
#M365CORE
#EnterpriseCloud
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
Do you have a passion for high scale services and working with some of Microsoft's most critical customers? We're looking for a Site Reliability Engineering II with the right mix of software development, on-line services experience and passion for quality to envision, design, and deliver Office 365 government cloud service offerings.
Office 365 is at the center of Microsoft's cloud first, devices first strategy as it brings together cloud versions of our most trusted communication and collaboration products like Exchange, SharePoint, and Teams with our cross-platform desktop suites and mobile apps. The Office 365 Enterprise Cloud team works with Microsoft's largest enterprise and government customers to deliver features that meet their specific needs and enable cloud adoption. As you would expect, our customers have the highest expectations for feature quality, security, reliability, availability, and performance.
The GEAR CCE team provides leadership, direction and accountability for application architecture, system design, and end-to-end implementation. As a Site Reliability Engineer II, you will identify and deliver software improvements to critical infrastructure using your experience in software development, complexity analysis, and scalable system design. Collaboration skills will be required to work closely with other engineering teams to ensure services/systems are highly stable and performant, meeting the expectations of our government customers and users.
At Microsoft, we can offer you a dedicated team, exciting challenges, and a fun place to work. The work environment empowers you to have a positive impact on millions of end users.
The right candidate for this job (is):
Passionate about distributed systems and working with highly scalable services
Enjoys new technological challenges and is motivated to solve them
Excited about making better software and continuously improving the development, integration, and deployment processes
Smart, highly motivated, self-starter who thrives in a bottoms-up, fast-paced, highly technical environment
Effective collaborator, experienced in creating technical partnerships across teams
Unwavering passion for meeting customer demands and delivering a dial tone service
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Design, develop, and deliver the required software engineering to serve and protect O365 government clouds
Own deployment, availability, reliability, performance and customer escalation targets for sovereign environments
Proactively identify and reduce issues through design, testing, and implementation of software-based solutions
Collaborate with Engineering and Program Management partners to translate customer, business, and technical requirements into architectural designs and feature releases
Drive efficiencies through software improvement and root cause analysis resulting in service delivery, maturity, and scalability
Work within a highly skilled team of engineers to deliver revolutionary improvements to the cloud and scale them
Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture) .
Qualifications
Required Qualifications:
4+ years technical experience in software engineering, network engineering, or systems administration
OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical experience in software engineering, network engineering, or systems administration
OR Master's Degree in Computer Science, Information Technology, or related field.
Other Requirements
Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination.
Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance
Preferred / Additional Qualifications:
Familiarity with one or more general purpose programming languages including but not limited to: Java, C/C++, C#, Python, JavaScript, PowerShell
Experience with the Microsoft cloud and/or stack including:
O365, Azure, Windows or other Microsoft software/service
Experience leveraging cloud architecture, applying site reliability principles, and/or demonstrating sensitivity to operational concerns
Demonstrated ability to debug, fix, and optimize code
Full-stack troubleshooting skills across network, application, hardware, management fabric, and distributed services layers
Proficient communications skills, both verbal and written
Site Reliability Engineering IC3 - The typical base pay range for this role across the U.S. is USD $98,300 - $193,200 per year.
There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $127,200 - $208,800 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 6, 2024
#M365CORE
#EnterpriseCloud
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft's mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers' heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.
Microsoft Entra sits within Microsoft Security and our identity and security technologies are collectively the beating heart of the day-to-day technology experience for billions of humans globally. Microsoft Entra powers every product and service from Windows to Office, Azure to Xbox. We are a dynamic, inclusive, and diverse team which cares deeply about customers, solves complex problems on an extremely high scale, and we'd love to meet you!
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Drive complex programs for capacity management in support of our global Microsoft Entra Services.
Deliver critical outcomes for the business units that span 70+ service engineering teams.
Capacity management is a central function that partners closely with Microsoft Entra service engineering teams, datacenter Capacity Supply Chain & Provisioning, COGS management, as well as the core services' buildout and automation teams.
Programs you own improve our engineering processes - you will make it better to be an engineer at Microsoft Entra.
You will make it more efficient to operate hyperscale infrastructure running on millions of cloud instances globally.
Qualifications
Required/minimum qualifications
Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, supply chain, data center capacity management
OR equivalent experience.
2+ years of experience managing cross-functional and/or cross-team projects.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Additional or preferred qualifications
Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development
OR equivalent experience.
1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
6+ years of experience managing cross-functional and/or cross-team projects.
Strategic thinking, leadership, communication, and interpersonal skills.
Leads standardization of processes, tools, and drives continuous improvement to optimize productivity.
Solid analytics and critical thinking accompanied with strong data modeling skills (PowerBI/Excel).
Passion for technology and curious to further learn the how and why behind the numbers.
Possess technical acumen and an ability to translate what is really needed into clear requirements.
Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 15, 2024.
#MSFTSecurity #SHPE24MSFT
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure Customer Experience (CXP) team's mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture of growth mindset and empowerment are central to who we are and how we work.
The focus for our team is to build real-time, scalable, extensible services and intuitive, performant user experiences that are needed to help our customers succeed. If you are passionate about cloud computing and obsessed with customer experience, if you like working on globally distributed services utilizing groundbreaking technologies and want to play a significant role, then we have your next career position!
Every day, our customers stake their business and reputation on our cloud. You can help #Azure CXP provide our customers with the world-class cloud services they need to succeed. We are looking for a Software Engineer - II to join our team.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Responsibilities
Design, implement, verify, deploy, and maintain high-quality code using modern engineering practices and tools.
Produce extensible and maintainable designs and code.
Optimize, debug, and refactor code to improve security, performance, maintainability, and effectiveness.
Contribute to the continuous improvement of the team's processes, practices, and culture.
Learn and adopt new technologies and frameworks as needed.
You will be a meaningful part of a team that values diversity of thought and recognizes everyone for their personal strengths and desire to learn and grow.
Qualifications
Required Qualifications:
Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
OR equivalent experience.
Other Requirements:
Preferred Qualifications:
OR related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript,
OR Python
OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
OR equivalent experience.
Experience designing, implementing, and shipping high scale distributed web services using C# or Java
Experience in one or more web application dev frameworks like Angular,React, Redux, etc.
Experience with distributed systems and a cloud technology stack such as Azure or Amazon Web Services (AWS)
Effective communication and collaboration skills
Working knowledge of agile software development methodologies and tools that enable these, such as GitHub, Azure DevOps, etc.
Proficiency in computer science concepts including data structures, algorithms, and software design patterns.
Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $98,300 - $193,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $127,200 - $208,800 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 6, 2024.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
Microsoft Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft's cloud services. Microsoft Cloud Operations + Innovation is responsible for designing, building, and operating our unified global datacenters, managing the supply planning and capacity utilization of our unified infrastructure, and is responsible for all of the operations needed to run the physical infrastructure (including supply chain, hardware, power, security, and workflow teams).
Are you passionate about Cloud Computing technology and driving growth in one of Microsoft's core businesses? Do you aspire to be part of a team relentlessly focused on customer needs, market expansion and advancing Microsoft Cloud's first strategy? If yes, look no further than the CO+I Team.
We offer engaging and motivating work where you'll be empowered to make an impact. You will have the independence and hybrid working flexibility you need. An astute and diverse work culture is at the core of our team and broader group. We are an international team, passionate about life-long learning, that believe in data-based decision making to identify and solve problems. We take a holistic approach to problem solving and are believers of collaborations to harness our diverse experience and capabilities to deliver impact.
Customers and analysts recognize Azure's tremendous momentum which continues month over month. To help customers achieve their goals, Azure continues to build the largest global footprint of any Cloud provider. The CO+I IPA Long-Range Planning Data Science team delivers Microsoft's Long Range Infrastructure plan using state of the art econometric/ML models, risk simulations and business intelligence. We are hiring an exceptional Applied Scientist to focus on building a cutting edge system to host econometric/ ML demand and capacity need models. Additionally, they will have to be able to leverage their software engineering skills to connect to various upstream and downstream systems ensuring the forecasting plan matches the execution.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Responsibilities
Build and maintain ADO pipelines, maintain Azure Assets (subscription, blob storage, sql database, key vault, etc.) in a secure and compliant manner
Connect to and build APIs for turning data science models into a full production system
Apply their expertise in quantitative analysis, data mining, and the presentation of data to develop demand forecasting models
Understand fundamental business dynamics impacting demand, and develop automated analytical solutions for demand planning
Ability to develop E2E models in R/ Python - including data manipulation, model building and business applications
Other
Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)
Qualifications
Minimum Qualifications
Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 2+ years related experience (e.g., statistics, predictive analytics, research)
OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 1+ year(s) related experience (e.g., statistics, predictive analytics, research)
OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field
OR equivalent experience.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications
Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 5+ years related experience (e.g., statistics, predictive analytics, research)
OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research)
OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 1+ year(s) related experience (e.g., statistics, predictive analytics, research)
OR equivalent experience.
1+ year(s) experience creating publications (e.g., patents, peer-reviewed academic papers).
Applied Sciences IC3 - The typical base pay range for this role across the U.S. is USD $98,300 - $193,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $127,200 - $208,800 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 6, 2024.
#IPACareers
#COICareers
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
Join the forefront of sustainable innovation at Microsoft's Cloud Operations & Innovation (CO+I) as a Senior Systems Engineer, Fleet Automation Systems. In this pivotal role, you'll be instrumental in driving the sustainable evolution of our core infrastructure and foundational technologies that power Microsoft's leading online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.
Imagine leading datacenter automation design, deploying, and maintaining datacenter infrastructure, ensuring high availability, security, and efficiency. Ownership of automated systems monitoring, troubleshoot issues, and implement automation to optimize operations. Specific scope includes design and implementation of fleet orchestration for Robotics/IoT based solutions.. With over 200 data centers spanning 32 countries and millions of servers, our global infrastructure is a playground for ambitious data scientists eager to make a tangible impact. Collaborating with a team of experts, you'll support services for over 1 billion customers and 20 million businesses across 90 countries, pushing the boundaries of what's possible in the world of cloud computing. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
This role is located either in one or all hub locations - Atlanta, GA, Washington, D.C., Redmond, WA, San Antonio, TX or Phoenix, AZ.
Relocation support will be provided, and successful candidates must relocate or reside within 50 miles of the hub office location.
This role is eligible for hybrid or remote work, up to 100%.
Responsibilities
Architecture Design and Deployment of fleetwide mission control systems.
Automation deployment of systems capable of executing package and schedule dispatch work instructions in an autonomous environment.
Present findings and recommendations to key decision makers at various management levels.
Provide feedback to the engineering team to identify potential future business opportunities and new product capabilities.
Other: Embody our Culture (https://careers.microsoft.com/v2/global/en/culture) & Values (https://www.microsoft.com/en-us/about/corporate-values)
Qualifications
Required/Minimum Qualifications
Bachelor's Degree in Computer Science, or related technical discipline AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
OR equivalent experience.
3+ years experience managing cloud fleet scale automation systems.
3+ years experience working with software and hardware engineering teams.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
5+ years of experience as an automation engineer
Experience working on multiple software projects simultaneously.
Experience influence developers without direct authority
Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 11, 2024
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
We are looking to hire a Customer Success Account Manager to join Microsoft Federal.
The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources - including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel. Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment - Civilian, Defense, or intelligence community.
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.
We are looking for a highly motivated and passionate Customer Success Account Manager (CSAM) to drive program management for customer accounts that have a significant number of key cross cloud workload engagements running concurrently. As the CSAM you will drive acceleration of cloud adoption from Pilot/MVP to production for customers' cloud engagements by providing cross-engagement oversight, resource orchestration, and blocker escalation in close collaboration with key account team unit members and business partners supporting customer success.
Responsibilities
Customer Relationship Management
Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Creates, influences, and evolves healthy, strategic relationships with key customer stakeholders, partners, and technical professionals to lead quality solution delivery and health using partnerships with other account team leaders and lead orchestration across internal/external stakeholders. Expands and holds accountability for executive customer and partner relationships with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.
Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels and coaches others to communicate effectively in business value conversations.
Synthesizes and combines various insights from their team and customer industry regarding business and Information Technology objectives for customer organizations using partnership with other account team leaders. Identifies customer priorities with shared accountability for the creation of shared customer account plans to support customer objectives specific to the customer's business transformation programs and common to the industry. Provides leadership to the team to execute support and consumption delivery programs. Uses industry trends and program delivery progress to identify priority area to drive customer environmental health outcomes. Shares industry trends with customers in terms of Microsoft current practices for their industry.
Technical Relevance
Customer Success Leadership
Drives conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Embraces the organizational and customer success strategy to maximize customer's investments and value. Drives and agrees upon a long-term approach to fuel adoption of Microsoft technology and services in alignment with the customer's goals and objectives. Drives account team planning, promoting business and technical needs for change to challenge customer thinking that drives transformation towards modern digital approaches. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.
In partnership with key stakeholders and executives, develops and delivers strategic roadmaps for executing program planning and customer-facing program review, prioritizing engagements, and influencing key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages, improves upon, and streamline Microsoft delivery management methodologies, processes, and tools to improve and mitigate risks to customer operational health. Proactively anticipates, identifies, and mitigates customer blockers and risks by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.
Leverages and improves upon methods for identifying, monitoring, and mitigating actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, ensure delivery on and continuously refine Customer Success Plans (CSPs), and identify opportunities for consumption optimization. Holds accountability for identified consumption milestones and their completion. Partners with customers to understand their business objectives and priorities, identify cross-selling and add-on opportunities, optimize usage, drive adoption, prioritize Microsoft products and services delivery to meet the most critical agreed-upon customer outcomes and account priorities, and develop and execute CSPs to meet them in order to manage consumption holistically across the entire portfolio. Proactively drives business growth strategies.
Other
Qualifications
Required/Minimum Qualifications
o OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
o OR equivalent experience.
Other Requirements:
The successful candidate must have an active U.S. Government Top Secret Security Clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination
Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
Cloud Screening:
Candidates must be able to successfully complete and pass a Microsoft Cloud background screening. Required Cloud Screenings will be administered on a recurring bi-annual basis.
Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government clearance.
Preferred Qualifications
o OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 10+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
o OR equivalent experience.
5+ years relevant work experience within customer industry.
Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
Project Management Institute (PMI) or equivalent Project Management certification.
Prosci or equivalent certification.
Customer Success Account Mgmt IC5 - The typical base pay range for this role across the U.S. is USD $129,200 - $248,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $162,000 - $268,900 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 6th, 2024.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
Do you want to be at the forefront of innovating the latest hardware designs to propel Microsoft's cloud growth? Are you seeking a unique career opportunity that combines both technical capabilities, cross team collaboration, with business insight and strategy?
Join our Strategic Planning and Architecture (SPARC)team within Microsoft's Azure Hardware Systems & Infrastructure(AHSI)organization and be a part of theorganization behind Microsoft's expanding Cloud Infrastructure and responsible for powering Microsoft's -Intelligent Cloud- mission.Microsoft delivers more than 200 online services to more than one billion individuals worldwide and AHSI is the team behind our expanding cloud infrastructure. We deliver the core infrastructure and foundational technologies for Microsoft's cloud businesses including Microsoft Azure, Bing, MSN, Office 365, OneDrive, Skype, Teams and Xbox Live.
The SPARC organization manages Azure's hardware roadmap from architecture concept through production for all of Microsoft's current and future on-line services. This role is for a highly motivated Machine Learning Research Engineer with a solid background in neural networks and hardware implementation. You will be involved with both model development, data type analysis, ML/HW co-design.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positivelyimpactour culture every day.
Responsibilities
Driving model/HW codesign.
Developing and analysing novel NN architectures.
Inventing novel low-precision data formats.
Inventing novel model architectures.
Collaborating with data scientists and ML researchers.
Interfacing with HW architecture teams.
Interfacing with SW framework teams.
Embody our culture (https://careers.microsoft.com/v2/global/en/culture) and values. (https://www.microsoft.com/en-us/about/corporate-values)
Qualifications
Required Qualifications
Master's Degree in relevant field AND 1+ year(s) related research experience
OR equivalent experience.
Other Requirements
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred/Additional Qualifications:
Master's Degree/PhD in Machine learning, Computer Architecture/Systems, High-Performance Computing or related areas.
2+ years experience in ML systems/Model optimizations/Efficient model architecture.
Track record of original research and delivering novel results in ML systems area.
Hands-on experience with frameworks such as PyTorch/TensorFlow/TensorRT.
Deep knowledge of CNN/transformer architecture and optimization strategies - quantization, sparsity, NAS, sharding, KV Cache, Flash Attention.
Solid programming skills in Python/C/C++.
Experience in implementing low-level linear algebra/BLAS kernels and performance optimizations.
Outstanding communication skills.
Research Sciences IC3 - The typical base pay range for this role across the U.S. is USD $98,300 - $193,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $127,200 - $208,800 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 8, 2024.
#SPARC
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
We are looking for a Principal Machine Learning Engineer with analytical and developer skills to join our team to develop industry leading machine learning solutions. Successful candidates will have several years of experience designing, training and tuning machine learning (ML) models and their supporting infrastructure. A large part of the role will be spent incubating new ideas with researchers and working with product team engineers and/or partners who leverage the research. As a result, candidates should be comfortable learning new approaches and pushing the boundaries of current conventions while applying sound engineering principles.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Responsibilities
You'll be a member of a cross-disciplinary team of engineers, data scientists and researchers working in a research-oriented environment.
You'll partner with researchers to quickly learn, implement and evolve novel ML algorithms and approaches.
You'll interact with MS product teams, MSR partners and open-source communities to bring research implementations to broader audiences.
You'll engineer complex, high performant, efficient ML training jobs using well-known and cutting-edge tools and frameworks.
You'll reduce ML infrastructure complexities across research projects by simplifying onboarding, debugging infrastructures issues, scaling training jobs while maintaining high Graphics Processing Unit (GPU) utilization, contributing to open-source tooling/frameworks and keeping ML infrastructure documentation simple and up to date.
Embody our culture (https://careers.microsoft.com/v2/global/en/culture) and values (https://www.microsoft.com/en-us/about/corporate-values) .
Qualifications
RequiredQualifications:
Bachelor's Degree in Computer Science, Engineering, Statistics, Mathematics, or related field AND 6+ years technical engineering experience with coding in languages including, but not limited to, Python, C, C++, C#, Java
OR equivalent experience.
4+ years of industry experience in applying, implementing, and/or developing algorithms for machine learning, artificial intelligence, or statistics.
2+years of industry experience with common ML engineering programming languages and platforms such as Python, Python numerical libraries, PyTorch, TensorFlow and/or HuggingFace.
2+ years of industry experience with building, debugging and optimizing large, high performance ML training jobs.
Preferred Qualifications:
Masters or Doctorate in Computer Science, Machine Learning, Statisticsor equivalent technical field.
Deep understanding of deep learning model architectures
Experience with low-level, high performance ML frameworks such as CUDA, Triton, DirectML or similar frameworks
Experience with large language models (LLM) architectures, inference and fine-tuning
Experience with using and supporting ML infrastructure including job schedulers, big data storage, low latency interconnects and large clusters of GPUs
Experience working in an academic research environment and communicating effectively withing such an environment
Ability to engineer industry solutions and achieve/maintain target service level agreements
Ability to work independently and ramp-up quickly on complex, unfamiliar code
Experience with engineering practices, continuous integration and continuous delivery/continuous deployment (CI/CD) pipelines and Git
Experience contributing and/or maintaining open-source projects
Software Engineering IC5 - The typical base pay range for this role across the U.S. is USD $137,600 - $267,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $180,400 - $294,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 14, 2024
#Research
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
As a Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, e xecute incoming/outgoing deliveries, coordinate security escorts for third-party vendors , and document inbound and outbound deliveries as instructed by management. You will initiate warranty claims and process returns on failed equipment. This opportunity will allow you to build working knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career in the process.
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Responsibilities
Safety Practices
Tactical Shift Management
Inbound and Outbound Logistics
Customer Service
Inventory Management
Warranty Process Management
Data Bearing Device (DBD) Destruction
Procurement
Operational Excellence
Other
Qualifications
Required Qualifications
High School Diploma AND 6 months experience or an internship in inventory management, retail, warehouse management, or a related field
OR equivalent experience.
Ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.
Preferred Qualifications
1+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation
OR equivalent experience.
Other Requirements :
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate's citizenship will be verified with a valid passport.
Materials Handling ATR-B - The typical base pay range for this role across the U.S. is USD $19.66 - $30.53 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $26.25 - $33.32 per hour.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 21, 2024.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
In Small, Medium, Corporate (SMC) and Digital Sales, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day.
Are you inspired to help customers empower their employees, maximize the employee experience, and do great work using the devices and apps they love? We are looking for someone to help customers who are undergoing significant changes to the way they work as we continue to shift into a truly hybrid work model. Microsoft is at the forefront of this transformation come and help organizations rethink aspects of their business in a way that sets them and their people up for success in this new world of work.
Security is top of mind for businesses and governments throughout the world. Microsoft is committed to keeping everyone secure in an increasingly complex cyber landscape. As a Senior Technology Specialist - Security, you will work with a virtual team of sales, technical, partner and consulting resources to enhance the team capabilities for extended detection and response (XDR), zero trust and cloud security as well as Microsoft Purview portfolio empowering our customers to protect, govern, and safeguard their sensitive data while also managing regulatory compliance requirements and maintaining customer & employee privacy. Beingpart of this team will allow you to strengthen both your consultative selling skills as well as your deep technical expertise across Microsoft and non-Microsoft cloud-based security & compliance solutions, architectures, programs, and technologies.You will make an impact by helping our customers secure theirorganizations.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Scale Customer Engagements
Engages with customer technical decision makers and anticipates customer needs and issues proactively through data gathering.
Uses knowledge of customer context and solution or portfolio expertise to build credibility with customers individually or at scale. Develops technical and market/industry knowledge.
Ensures technical wins for core technologies by driving technical discussions with customers. Improves customer interactions through feedback and observation.
Engages other internal resources (e.g., roles, Microsoft Technology Center, demo sites, virtual sites), mapping out and leveraging foundational resource knowledge for key areas of technology as needed to overcome technical blockers on assigned technology set.
Scale Through Partners
Build Strategy
Shares competitive insights from customer sessions with colleagues and escalates/resolves competitive situations to influence compete strategies.
Provides strategic, technical input based on Microsoft capability to contribute to strategy development, leveraging partner and internal teams.
Acts as the voice of the customer (VOC) by driving new feedback, blockers, insights, resource (e.g., OneList) items across communities so they can be added and prioritized.
Works with account teams to tailor Microsoft messaging to audience and captures and shares customer feedback using knowledge of specific Microsoft solutions and their context in a competitive landscape.
Collaborates with team members to monitor and analyze customer usage of key/prioritized Microsoft solutions/products that support customer's business outcomes. Identifies opportunities to promote usage.
Solution Design and Proof
Identifies and applies existing demonstration assets. Demonstrates and oversees demonstrations (e.g., architectural design sessions [ADS], proof of concept [POC] sessions) of solutions based on specific Microsoft products through initial engagements. Leverages partner/customer teams as needed to prove capabilities and integration into customer environment. Reviews partner demonstrations and provides feedback to ensure alignment with Microsoft standards.
Presents and applies reference architectures across technologies/solution areas to partners or customers for their technology sets.
Expands awareness of and begins practicing digital transformation sales methodologies (e.g., challenger sales).
Technical Leadership
Builds their own readiness plan and proactively identifies learning gaps. Grows domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture.
Conducts group training or one-to-many events (e.g., workshops, Webinars) or leverages existing scale enablement programs to present and educate customers and colleagues on the capabilities and benefits across Microsoft solutions/products.
Monitors and responds to internal and external tech community posts, attends community calls, sessions, hackathon, etc., and acts as a mentor for their technology area. Contributes and participates in Customer Executive Briefing Center sessions. Shares best practices internally on community calls and drives recognition of Microsoft cloud solutions through presentations and engagements with external audiences.
Other
Qualifications
Required/Minimum Qualifications
Relevant certifications from Microsoft or competitive platforms AND 3+ years technical pre-sales or technical consulting experience
OR Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 4+ years technical pre-sales or technical consulting experience
OR equivalent experience.
Additional or Preferred Qualifications
7+ years technical pre-sales or technical consulting, or related experience.
4+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Microsoft Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).
Digital Technology Specialists IC4 - The typical base pay range for this role across the U.S. is USD $49.90 - $96.30 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $64.28 - $105.38 per hour.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 28, 2024.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
In Small, Medium, Corporate (SMC) and Digital Sales, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day.
We are looking for a Sales Specialist - Dynamics 365. You will work with our most important customers within our enterprise organization. You will drive the day-to-day execution of Microsoft's strategic business priorities - selling best-in-class cloud services and platforms to our managed customers and building digital transformation momentum for our customers, partners, and Microsoft.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Sales Execution
Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry. Has a fundamental understanding of customers' business to initiate conversations with customers on digital transformation in a single solution area, in collaboration with partners and services. Shares learning on digital transformation through seminars, workshops, Webinars, and direct engagement.
Collaborates with team members to discover new opportunities. Drives incremental revenue growth through personal campaigns (e.g., portfolio analysis) or internal sources (e.g., marketing, account teams). Collaborates with account teams, partners, or services to track, qualify, and expand new opportunities. Collaborates with other teams (e.g., account teams) and services to build pipeline. Interfaces with customers and builds relationships via social selling. Applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed.
Identifies opportunities to drive consumption and grow business with existing customers by initiating conversations, providing demos or quotes, and collaborating with partners or internal teams (e.g., Technical Sales Professionals, global black belts [GBBs]); or licensing transactions and project engagements, ensures rapid and robust deployment plan at point of sale that is validated by services and partners. Identifies, articulates, and facilitates the removal of blockers to consumption by partnering with internal and external stakeholders.
Identifies customer business needs and technical readiness. Collaborates with internal teams, partners, and services to propose prioritized solutions that align with customers' needs. Leverages the value propositions to communicate business impact of proposed solutions.
Develops an understanding of external stakeholders' mapping, including who the decision makers and influencers are. Participates with account teams (e.g., Account Executives) in communication with business or subject matter decision makers at the customer's/partner's business.
Implements strategies to help accelerate the closing of deals in collaboration with other team members. Implements close plans (e.g., how to map timeline, engage the customer, get customer buy in and commitment) to de-risk and drive predictable deal closure.
Scaling and Collaboration
Collaborates with One Commercial Partner (OCP) and with a network of partners to cross-sell, up-sell, and co-sell products, solutions and services. Identifies new partners by researching and discussing with partners on customer scenarios. Develops joint proposals and consumption plans with partners. Implements partner strategies to scale the business.
Applies the orchestration model to support deal closure by identifying and aligning internal stakeholders and leveraging relationships with partners.
Technical Expertise
Sales Excellence
Collaborates with partners and resources and leverages customer insights or industry knowledge. Contributes to exploring business and emerging opportunities to optimize the portfolio and support customer innovation.
Reviews feedback report and coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience. Manages and/or orchestrates sales and delivery success through the account team and pursuit team. Collaborates with partners and resources and learns about customer business. Supports senior team members to explore business and emerging opportunities.
Participates in rhythm-of-business (ROB) meetings to review and plan for accounts in the assigned territory.
Collaborates with extended sales team, partners, and marketing to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business.
Manages the end-to-end business of the assigned territory. Conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities.
Other
Qualifications
Required/Minimum Qualifications
4+ years of technology-related sales or account management experience
OR Bachelor's Degree in Information Technology, Business Administration, or related field AND 3+ years of technology-related sales or account management experience.
Additional or Preferred Qualifications
5+ years of technology-related sales or account management experience
OR Bachelor's Degree in Information Technology, Business Administration, or related field AND 4+ years of technology-related sales or account management experience
2+ years of solution sales or consulting services sales experience.
Digital Solution Area Specialists IC3 - The typical base pay range for this role across the U.S. is USD $29.62 - $64.23 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $48.37 - $69.18 per hour.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 15, 2024.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
In Small, Medium, Corporate (SMC) and Digital Sales, we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day.
Security has never been more top of mind for governments and businesses, and Microsoft Security Solution is committed to keeping nations and citizens secure in an increasingly complex cyber landscape. As the largest security company in the world, we are ideally placed to think outside the box to help our customers make the world a safer place. Following a year of incredible success, we are excited to be expanding our team with ambitious, diversified, and driven new talent, eager to make a difference in the fight against cybercrime. We are keen to hear your thoughts on how we can further achieve our purpose. Join our team and discover unique opportunities to grow, develop and learn.
In the Security Specialists team, we are looking for passionate, experienced, and credible specialist sellers with a drive for developing and winning strategic opportunities that deliver end-to-end security thought leadership driving significant customer value and enabling transformational customer outcomes. As a Senior Sales Specialist - Security, you will build digital transformation security strategies with customers, collaborating across different groups inside the Customer environment to successfully enable them to be more secure. You will lead consultative customer conversations and collaborate on the planning, orchestration and execution of end-to-end Security opportunities with internal stakeholders and partners to cross-sell and up-sell. This opportunity will allow you to learn and accelerate your career growth, honing your solution sales and collaboration skills and deepening your security end-to-end expertise.
This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your cloud expertise.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Sales Execution
Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry and turns opportunities into deals. Has a deep understanding of customers' business and its priorities to drive conversations with customers on digital transformation across multiple solution areas, in collaboration with partners and services. Creates guiding examples of digital transformation through seminars, workshops, Webinars, and direct engagement.
Collaborates with team members to discover new opportunities. Drives incremental revenue growth through personal campaigns (e.g., portfolio analysis) or internal sources (e.g., marketing, account teams). Collaborates with account teams, partners, or services to track, qualify, and expand new opportunities. Collaborates with other teams (e.g., account teams) and services to build pipeline. Interfaces with customers and builds relationships via social selling. Applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed.
Identifies opportunities to drive consumption and grow business with existing customers by initiating conversations, providing demos or quotes, and collaborating with partners or internal teams (e.g., Technical Sales Professionals, global black belts [GBBs]); for licensing transactions and project engagements, ensures rapid and robust deployment plan at point of sale that is validated by services and partners. Identifies, articulates, and facilitates the removal of blockers to consumption by partnering with internal and external stakeholders.
Identifies customer business needs and technology readiness. Contributes to the development of solutions in collaboration with internal teams, partners, and services. Proposes prioritized solutions that align with customers' needs. Articulates the business value of proposed solutions.
Proactively builds external stakeholders' mapping. Collaborates with account teams (e.g., Account Executives) to identify and engage senior business subject matter decision makers at the customer's/partner's business.
Implements strategies to accelerate the closing of deals. Contributes input on strategies to drive and close prioritized opportunities. Coaches junior team members in deal plan execution. Implements close plans (e.g., how to map timeline, engage the customer, get customer buy in and commitment) to de-risk and drive predictable deal closure.
Scaling and Collaboration
Collaborates with One Commercial Partner (OCP) and with a network of partners to cross-sell, up-sell, and co-sell. Identifies and supports on-boarding new partners by researching and discussing customer scenarios. Provides feedback to OCP on partner gaps. Develops joint proposals and consumption plans with partners. Contributes to developing partner strategies to address gaps in partner capabilities.
Applies the orchestration model to proactively drive deal closure by identifying and aligning internal stakeholders and leveraging and expanding relationships with partners.
Technical Expertise
Sales Excellence
Collaborates with partners and resources and leverages customer insights or industry knowledge. Contributes to exploring business and emerging opportunities to optimize the portfolio and support customer innovation.
Reviews feedback report and coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience. Manages and/or orchestrates sales and delivery success through the account team and pursuit team.
Engages with internal and external stakeholders on business planning, rhythm-of-business (ROB) meetings to review and plan for accounts in the assigned territory.
Collaborates with extended sales team, partners, and marketing to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business.
Manages the end-to-end business of the assigned territory.
Conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities.
Other
Qualifications
Required/Minimum Qualifications
6+ years of technology-related sales or account management experience
OR Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience.
Additional or Preferred Qualifications
8+ years of technology-related sales or account management experience
OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience
OR Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience
3+ years of solution sales or consulting services sales experience.
Digital Solution Area Specialists IC4 - The typical base pay range for this role across the U.S. is USD $36.44 - $79.62 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $60.96 - $86.11 per hour.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 14, 2024.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
Are you passionate about helping customers transform their businesses? Microsoft is at the forefront of this transformation; come and help organizations rethink aspects of their business in a way that sets them and their people up for success.
As a Principal Technology Specialist - Machine Learning (ML), you will be a technical solution specialist within our worldwide Artificial Intelligence (AI) commercial solution area organization working with strategic customers on establishing their AI Strategy. Specifically, you will lead strategic technical customer engagements that will require you to deliver architectural design sessions, pilots for ML Platforms, Proof of concept (PoC) ML model development, developing custom foundational models, and advising on best-practices for Enterprise Machine Learning systems. You'll create Generative AI-powered applications that are enhanced by the broader AI portfolio, with the goal of demonstrating the value of a business use case for your customers. You will collaborate with a virtual team of technical, partner and consulting resources to advance the decision process and increase the adoption of the Azure and AI services, specifically Machine Learning and AI Infrastructure, within your customer accounts. You will work within your team as a technical solution specialist to help customers derive value for our enterprise customers through AI engagements.
This role sits in our Global Black Belt (GBB) organization, which is a team of highly specialized technical professionals within our Microsoft Customer & Partner Solutions organization (MCAPS) who work with customers to enable some of the most complex and innovative solutions, providing differentiated technical leadership and guidance along the way. The AI team within the GBB organization consists of Specialist and Technology experts, who focus on specific domains, industries, and workloads, such as Azure OpenAI Service, Azure AI Services, Application Development and Machine Learning.
This role will require frequent travel to customer sites within the Atlanta, Georgia area.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Winning new Azure AI, AI Infra, and ML engagements via solution expertise proving technical and business value via workshops (1:1, 1: many) that drive commitment for minimum viable product (MVP) for business and technical decision makers showcasing Machine Learning capability.
Work with the solution specialist team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
Provide in-depth ML and Deep Learning expertise to support the technical relationship with Azure customers, including product and solution briefings, creating demos, proof-of-concept work, and partner directly with product management to prioritize solutions impacting customer adoption to Azure Machine Learning and AI optimized infrastructure.
Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution using best practices on Azure AI. This includes end-to-end ML Flow processes leveraging AzureML.
Support developers, creators, and enterprises to leverage open source and in-house developed ML/Deep Learning models so they can build their own AI products in the future.
Be a trusted advisor to our top customers, helping them understand and incorporate AI/ML accelerators into their overall cloud strategy by recommending migration paths, integration strategies, and application architecture that incorporate Azure AI optimized infrastructure.
Demonstrate how Azure Machine Learning is differentiated, highlighting the power of accelerators by working with customers on POCs, demonstrating features, optimizing model performance, profiling, and benchmarking.
Identify and assess large scale ML and Deep Learning opportunities that would benefit from AI optimized infrastructure. You will help customers leverage accelerators within their overall cloud strategy by helping run benchmarks for existing models, finding opportunities to use accelerators for new models, developing migration paths, and helping to analyze cost to performance.
Other
Qualifications
Required Qualifications
7+ years technical pre-sales or technical consulting experience
OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience
OR Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience
OR equivalent experience.
AI Experience: 3+ years of AI (Machine Learning, Deep Learning) solution positioning experience in enterprise public cloud-based solutions, working in Azure ML or with a equivalent compete cloud Machine Learning platform.
Preferred Quaifications:
8+ years technical pre-sales, technical consulting, or technology delivery, or related experience
OR equivalent experience.
6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
Solution Positioning Experience: 3+ years of experience with managing implementation lifecycle for delivery technology solutions. Work experience should involve presales support, risk management, technical consulting, solution design, project envisioning, planning, development, deployment, and management. Qualified Data Scientist or ML Engineer with proven customer facing consultative skills.
Experience with AI Models, Large Language Models (LLM), and AI specialized infrastructure especially as it relates to AI trends and issues within businesses. This includes: Open-source models, Hugging Face Hub Community collection and fine-tuning Azure OpenAI Service models.
Experience with Responsible AI, in practice or theory.
Familiarity with core machine learning concepts, including infrastructure and open-source options (ex: compute systems - GPU & FPGA, AI/ML frameworks - TensorFlow, MLflow, JAX & PyTorch, tools - Jupyter notebooks & VS Code, etc).
Certifications with Azure Data, Azure AI or equivalent industry certifications.
Technology Specialists IC5 - The typical base pay range for this role across the U.S. is USD $129,200 - $248,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $162,000 - $268,900 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay .
Microsoft will accept applications for the role until October 14, 2024.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
Are you passionate about helping customers transform their businesses? Microsoft is at the forefront of this transformation; come and help organizations rethink aspects of their business in a way that sets them and their people up for success.
As a Principal Technology Specialist - Machine Learning (ML), you will be a technical solution specialist within our worldwide Artificial Intelligence (AI) commercial solution area organization working with strategic customers on establishing their AI Strategy. Specifically, you will lead strategic technical customer engagements that will require you to deliver architectural design sessions, pilots for ML Platforms, Proof of concept (PoC) ML model development, developing custom foundational models, and advising on best-practices for Enterprise Machine Learning systems. You'll create Generative AI-powered applications that are enhanced by the broader AI portfolio, with the goal of demonstrating the value of a business use case for your customers. You will collaborate with a virtual team of technical, partner and consulting resources to advance the decision process and increase the adoption of the Azure and AI services, specifically Machine Learning and AI Infrastructure, within your customer accounts. You will work within your team as a technical solution specialist to help customers derive value for our enterprise customers through AI engagements.
This role sits in our Global Black Belt (GBB) organization, which is a team of highly specialized technical professionals within our Microsoft Customer & Partner Solutions organization (MCAPS) who work with customers to enable some of the most complex and innovative solutions, providing differentiated technical leadership and guidance along the way. The AI team within the GBB organization consists of Specialist and Technology experts, who focus on specific domains, industries, and workloads, such as Azure OpenAI Service, Azure AI Services, Application Development and Machine Learning.
This role will require frequent travel to customer sites within the Atlanta, Georgia area.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Winning new Azure AI, AI Infra, and ML engagements via solution expertise proving technical and business value via workshops (1:1, 1: many) that drive commitment for minimum viable product (MVP) for business and technical decision makers showcasing Machine Learning capability.
Work with the solution specialist team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
Provide in-depth ML and Deep Learning expertise to support the technical relationship with Azure customers, including product and solution briefings, creating demos, proof-of-concept work, and partner directly with product management to prioritize solutions impacting customer adoption to Azure Machine Learning and AI optimized infrastructure.
Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution using best practices on Azure AI. This includes end-to-end ML Flow processes leveraging AzureML.
Support developers, creators, and enterprises to leverage open source and in-house developed ML/Deep Learning models so they can build their own AI products in the future.
Be a trusted advisor to our top customers, helping them understand and incorporate AI/ML accelerators into their overall cloud strategy by recommending migration paths, integration strategies, and application architecture that incorporate Azure AI optimized infrastructure.
Demonstrate how Azure Machine Learning is differentiated, highlighting the power of accelerators by working with customers on POCs, demonstrating features, optimizing model performance, profiling, and benchmarking.
Identify and assess large scale ML and Deep Learning opportunities that would benefit from AI optimized infrastructure. You will help customers leverage accelerators within their overall cloud strategy by helping run benchmarks for existing models, finding opportunities to use accelerators for new models, developing migration paths, and helping to analyze cost to performance.
Other
Qualifications
Required Qualifications
7+ years technical pre-sales or technical consulting experience
OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience
OR Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience
OR equivalent experience.
AI Experience: 3+ years of AI (Machine Learning, Deep Learning) solution positioning experience in enterprise public cloud-based solutions, working in Azure ML or with a equivalent compete cloud Machine Learning platform.
Preferred Quaifications:
8+ years technical pre-sales, technical consulting, or technology delivery, or related experience
OR equivalent experience.
6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
Solution Positioning Experience: 3+ years of experience with managing implementation lifecycle for delivery technology solutions. Work experience should involve presales support, risk management, technical consulting, solution design, project envisioning, planning, development, deployment, and management. Qualified Data Scientist or ML Engineer with proven customer facing consultative skills.
Experience with AI Models, Large Language Models (LLM), and AI specialized infrastructure especially as it relates to AI trends and issues within businesses. This includes: Open-source models, Hugging Face Hub Community collection and fine-tuning Azure OpenAI Service models.
Experience with Responsible AI, in practice or theory.
Familiarity with core machine learning concepts, including infrastructure and open-source options (ex: compute systems - GPU & FPGA, AI/ML frameworks - TensorFlow, MLflow, JAX & PyTorch, tools - Jupyter notebooks & VS Code, etc).
Certifications with Azure Data, Azure AI or equivalent industry certifications.
Technology Specialists IC5 - The typical base pay range for this role across the U.S. is USD $129,200 - $248,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $162,000 - $268,900 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay .
Microsoft will accept applications for the role until October 14, 2024.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
The Narratives Studio utilizes strategic storytelling to influence the way we plan, develop and sell products within Business and Industry Copilot (BIC). Our studio specializes in articulating the vision forBICproducts in the Age of AI. Through collaboration with product leads and industry partners, we create unique stories that empower and empathize with our users, reinforcing customer value and maintaining consistency across BIC, in alignment with One Microsoft.
We are seeking a Designer 2 with experience in visual storytelling and product design to help create AI-powered stories for our stakeholders. For this role we are looking for a candidate with a passion for creating visually stunning and user-friendly digital experiences that enhance user engagement. You will work closely with our product development teams and customers to design and augment our products. Your previous experience will help lead workstreams, motivate team members, and influence decision makers.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Recognizes and communicates the user needs to team members and recommends ideas to create a compelling narrative for the product. Explores new and interesting ways of telling stories (e.g., video illustrations, sound).
Conveys work to peers and managers within their studio team(s) so that the audience understands. Sets context for stakeholders.
Produces visual designs from concept to delivery.
Creates a variety of visual design documents including mood boards, storyboards, creative briefs, three-dimensional (3D) models, product renderings/visualizations, color and materials design, motion studies, iconography, illustrations, layouts, and redlines for a set of products, tools, and services.
Creates wireframes, journey maps, user jobs and scenarios, task flows, and personas in support of interaction designs for hardware and/or software-based experiences.
Conceptualizes and delivers artifacts at various levels of fidelity.
Qualifications
Required Qualifications:
Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 3+ years experience working in product or service design
OR equivalent experience
*Other Requirements:*
Preferred Qualifications:
Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 5+ years experience working in product or service design
OR Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 3+ years experience working in product or service design
OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems).
2+ years experience shipping products, services, or games and/or delivering to customers as a result of an end-to-end design process.
Product Design IC3 - The typical base pay range for this role across the U.S. is USD $98,300 - $193,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $127,200 - $208,800 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 7, 2024.
#BICJobs; #BICStudios
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .