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IT Support Specialist Technician - Illinois Tool Works, Inc.
Fort Worth, TX
Posted: Aug 12, 2022 04:17

Job Description

Traulsen is proud to be a division of Illinois Tool Works (ITW) Food Equipment Group. Our parent company, Illinois Tool Works, Inc. was founded over 100 years ago with a focus on a set of unique core capabilities: our proprietary 80/20 business process, our customer-focused innovation, and our well-known decentralized entrepreneurial culture.

SUMMARY

Traulsen is proud to be known as the premier name in refrigeration for the foodservice market since its founding in in 1938. Though we sell to our customers internationally, every Traulsen product is engineered, fabricated, assembled, and tested at our facility in Fort Worth, Texas. We are a part of ITW Food Equipment Group, a collection of leading food service equipment manufacturers with shared goals for the highest quality commercial kitchen products.

About the Brand

Traulsen has long been known as the premier name in refrigeration for the foodservice market. That reputation is grounded in a long history of delivering products designed and built to the highest possible standards of performance, quality and durability in the industry.

Over the years, Traulsen has constantly expanded the range of top-of-the-line refrigeration for the worldwide food equipment market, with refrigeration offerings that include reach-ins, roll-ins, undercounters, blast chillers, prep tables, dual temperature units, heated cabinets, merchandisers and specialty applications drawn from customer requests, many of which become part of our mainstream product line. It's all based on a corporate philosophy that it takes quality to make quality-and quality creates value for the long run.

The person chosen for this position will be an integral part of the team providing technical expertise to the organization in the areas of client computing, application support, server maintenance, database operations, business continuity and project management. This position will report to the IT Manager.

Responsibilities

*Investigate, troubleshoot, and resolve end user computer issues as they occur.

*Assist in the troubleshooting, repair and routing of network cabling and switching for both telecom and data systems.

*Assist in the installation, maintenance, troubleshooting, repair, and upgrade of computer and office equipment to include desktops, laptops, scanners, printers, televisions, projectors and fax machines.

*Act as backup support to network and database administrators.

*Interact with users, consultants and software vendor representatives to investigate, troubleshoot and resolve reported or discovered problems.

*Assist in the design, development, test and implementation of new or modified computing functionality for core business systems throughout the company.

*Develop, document and maintain processes and procedures related to the use and availability of computing systems and data stores to ensure maximum accessibility for business activities.

*Organize, schedule and lead activities associated with IT projects to ensure timely completion.

*Maintain currency with Company policies and procedures.

Qualifications

*Requires 2 year technical school degree, or Bachelor's degree preferred in Information Technology or related field.

*4 years' experience with Microsoft client/server environments to include Windows XP/7/8/10/11, Windows Server 2003 and above, Internet Information Server (IIS) v6 and above, and Microsoft Hyper-V 2012 r2 and beyond.

*Experience with deploying and maintaining well-functioning LANs for data, VOIP and video transmission to include evaluating network performance and bandwidth usage.

*Ability to rapidly adjust to changing priorities and assignments

*Must have the ability to work within multiple teams to perform assigned tasks within expected timeframes.

*Previous experience in a manufacturing environment preferred.

Desired Skills

*Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

*Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

*Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

*Ability to apply concepts of basic algebra and geometry.

*Ability to write reports, business correspondence, and procedure manuals.

*Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

*Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

ITW Food Equipment Group is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status age, or any other characteristic protected by law.

If you are a qualified individual with a Disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact 817-740-6747 for information on how to contact us directly.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws. _

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



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