Maximo Application Analyst, II
Description
Application Analyst, II (Maximo)
Job Summary
The Maximo Application Analyst, II within Gas Technology Services will work with limited supervision to create detailed requirements and create functional and technical designs for the Maximo Asset & Work Management applications for Southern Company Gas. This includes requirements and designs to build and support of interfaces to Southern Company Gas COTS applications as well as customer, home-grown applications. Analysts will work closely with our Technology Business Strategy & Planning (TBS&P) partners to understand business requirements and refine into Functional and Technical designs. Additionally, Analysts will build and utilize system knowledge required for production support and incident remediation as well as identifying the difference between an incident and a change request.
Applicaiton Analyst II - Essential Duties Include
Work with Technology Business Strategy & Planning (TBS&P), business partners, and supervision to understand the high-level requirements and changes being requested.
Facilitate the creation of Functional Design documents for moderately complex projects and participate in the creation for more complex projects.Ensure initial requirements are reviewed and enhanced into a full functional requirement.
Identify potential solutions that consider and leverage the base product (when COTS system) rather than customization.
Participate in the creation of the Technical Design documents.Ensure all functional requirements are translated into the technical design to allow for seamless handover to the development team.
Develop and implement Requirements Traceability to ensure all requirements are tested.
Prioritize work and deliver on project commitments.
Develop solutions to technical problems of a moderate scope and complexity.
Maintain and follow production support processes focused on identification and mitigation of root cause.
Maintain the ability to 'flex' to meet customer demands often switching between production support, incident management, and project work.
Ability to provide on-call support for moderately complex problems and incidents and assist junior employees in learning the support process.
Considerable interpersonal skills and the ability to communicate effectively is essential.
Ensure strategies are always in alignment with Technology Organization goals and strategies including following the Governance process and aligning with Technology Business Strategy & Planning (TBS&P).
Skills/Experience
Bachelor's degree in MIS, Computer Science, or a related field
A full working knowledge and understanding of the Software Development Life Cycle
Interest in and passion for learning and working in a fast-paced environment.
Experience with all sized projects, enhancement projects and production support
Ability to identify root cause as well as mitigation for moderately complex problems while working with other technical staff
Working knowledge of Functional Design Documents, Technical Design Documents and Requirements Traceability matrices
Working knowledge of business analyst processes, methodology and tools
Experience with Agile delivery; Kanban; Scrum
Excellent problem-solving and analytical skills
Ability to provide on-call support for moderately complex problems and incidents
Excellent communication skills
Working knowledge of ITIL processes
Maximo Requirements/Skills (2-4 years' experience)
Knowledge and experience with Maximo 7.6 or higher
Functions as a Maximo SME and business liaison for functionality with Leak Surveys, GIS and Asset and Corrosion data that uses Maximo
Prepare Maximo functional requirements.
Support User acceptance testing and Unit testing along with technical development team.
Assist in writing Maximo saved queries.
Set up start centers, KPI portlets in Maximo 7.6
Provide training and assistance to users as needed.
Create and update existing workflows within Maximo per business requirements.
Work with users to migrate and/or import data.
Manage user accounts and security groups.
Set up escalations as needed in Maximo 7.6
Maximo Asset Management and work management experience
Ability to lead Maximo design workshops.
Reporting Relationship
#LI
Southern Company (NYSE: SO) is America's premier energy company, with 44,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million electric and gas utility customers through its subsidiaries. The company provides clean, safe, reliable and affordable energy through electric utilities in four states, natural gas distribution utilities in seven states, a competitive generation company serving wholesale customers across America and a national recognized provider of customized energy solutions, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top utilities in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Field: Information Technology
Job Type: Standard
Primary Location: Georgia-Metro Atlanta-Atlanta
Operating Company: Southern Company Services
Other Locations: Illinois-Metro Chicago-Naperville
Job Type: Standard
Travel (Up to...): Yes, 25 % of the Time
Work Location(s):
Southern Company Gas Headquarters (10Atlanta)
10 Peachtree Place
Atlanta, 30309
G O Naperville - 1844 W Ferry Rd. (1844NapervilleCODE)
1844 W Ferry Rd.
Naperville, 60536
Req ID: SCS2011549
