Overhead Door Company of Wichita, a DH Pace Company, Inc. aspires to hire a Service and Installer DepartmentManager in our Springfield location. We sell, service and install every type of door you can imagine! Our managers are skilled at scheduling, dispatching, project management, and managing labor costs.Job Responsibilities:Manage day-to-day operations of the department.Plan manage and implement schedules to meet daily customer commitments and ensure that the plan is properly executed.Review workload and manpower to meet customer commitments in a cost effective manner.Ensure that projects are completed timely, below budget and to the satisfaction of the customer.Review monthly financial/operational reports and work with front-line managers to develop action plans to improve.Improve individual performance of the field force you manage through daily, monthly and yearly performance reviewsWill assist with hiring, training and developing new employeesOther duties as assignedRequirements: Bachelors degree, highly preferredResponsible for communicating with customers to ensure satisfaction levels consistently exceed expectationsReview customer survey data, respond to customer concernsPossess an ability for technical applications and mechanical systemsMust possess a Valid Drivers LicenseWhy DH Pace? DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50 US offices in 24 states with company-wide sales in 2021 of $740M.We set the tone for success, reward hard work and put employees first:Exposure to tenured DH Pace leaders will invest time in training and development.Access to online training material to enhance professional skills and product knowledgeAdvancement and transfer opportunitiesCompetitive compensationComprehensive total benefits package and corporate wellness programPTO Plan - 16 days accrued annually after 1 year of service! 10 days accrued annually to start!Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
