The Vehicle Driver demonstrates a high level of service by warmly greeting guests and ensures guests are transported safely.
Welcome Guests to the property, answer questions regarding the property and provide exceptional service at all times.
Engage Guests in polite conversation.
Assure all Guests are wearing seat belts before putting vehicle in motion.
Understands and is able to use ADA vehicle lift.
Ensure Guests are transported to and from the Hotel to the Beach Club or within three miles of the Cavalier Hotel in a safe and efficient manner.
Assists Guests with physical on-boarding and off-loading of vehicle. Sometimes this may require the use of a step stool.
Offer water, maps and weather information to passengers.
Has thorough knowledge of Virginia Beach and surrounding areas.
Maintains clean vehicle inside and out.
Performs fluid level checks and vehicle reports.
Portray a positive attitude under all circumstances, understand and represent the core values of the Cavalier Hotel.
Work effectively with peers, team members and regulatory personnel.
Understand and comply with all Hotel and departmental policies and procedures.
Performs other related duties as may be assigned by reporting supervisor.
TypeQualification
SkillAbility to follow instructions and perform assigned tasks under limited supervision
SkillAptitude to effectively work alone and with other team members in a team environment
SkillAbility to speak and understand English and interpret a variety of instructions furnished in written, oral, diagram or schedule form
SkillAdhere to and act in accordance with all Hotel policies and procedures, and applicable federal, state and local regulations.
SkillDemonstrate a high level of service delivery to ensure Guest and team member satisfaction; handle service failures and prioritize Guest and team member needs.
ID: 2022-4170
External Company Name: Professional Hospitality Resources, Inc. and Ocean Beach Club LLC
External Company URL: http://goldkeyphr.com/
Street: 4201 Atlantic Ave
