Job Posting:
Ferguson is North America's leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry's most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers' complex projects simple, successful, and sustainable.
Ferguson is seeking an Installation Manager to join our operations team! The candidate can work at our Cranberry Township, PA or Valley View, OH location.
General areas of responsibility include providing leadership for the organization's customer-facing associates and branch functions. This includes providing competent installation capacity to support the sales of finished goods and ensuring that existing program tools and processes are consistently implemented to maintain program integrity.
Responsibilities:
Direct Reports: 4 Installation Technicians and 1 Installation Coordinator, 3 3rd party contractors
Reports directly to District Installation Manager
Support outside sales and showroom consultants to help secure new business
Work across multiple KOB's - appliances, cabinets, and lighting
Manages vendor relations regarding pricing and products
Lead appliance install tech's, delivery, and installation coordinator associates
Leads outside contractors if project activities are sub-contracted
Consult with associates and customers at job sites
Perform quality checks on the installation work to ensure accurate installation practices are used
Verify that all paperwork and documentation related to the installation is completed and accurate
Manage installation related issues and provide solutions
Plan, schedule, or coordinate project activities to meet timelines
Direct or coordinate activities of project personnel
Work with branch trainer and manager(s) to ensure delivery and install processes are maintained
Participate in leadership meetings and represent associate concerns, policies and guidelines to the management team
Conduct regular associate meetings
Represent the organization to customers, associates and leadership as needed
Qualifications:
6+ years experience preferred with duties in routing, scheduling, or appliance installation or 3 years installing appliances as a lead.
Demonstrated experience using standard hand tools, electric tools and motorized and/or manual lifting devices
Continued focus on improving system efficiencies and business practices
Excellent customer service skills a must
Attention to detail, shown integrity and professionalism
Proficiency in Microsoft Office: Excel, Word, PowerPoint and Outlook
Strong interpersonal skills and ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families-geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!
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Pay Range:
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$5,175.00 - $11,275.00
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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
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This role is Bonus or Incentive Plan eligible.
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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information (https://www.ferguson.com/content/careers/reasonable-accommodation)
Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers' complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind.
Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.
