Career Area:
Manufacturing & Supply Chain
Job Description:
General Job Description
The position requires a well-organized, self-motivated, problem-solving team member with hands-on presence to be a part of a fast-paced, logistics operation that strives to increase customer satisfaction, improve efficiency, and streamline operations. The successful candidate acts as the liaison between Solar Turbines and the Third-Party Logistics company (3PL) that maintains our inventory and processes shipments to our worldwide customers and distribution centers.
This position is responsible for providing direction and leadership to enhance the 3PL capabilities through continuous improvement to meet Solar Turbines' delivery schedules, revenue goals, quality standards and cost initiatives in order to achieve the business plan.
The environment is fast-paced and dynamic, and requires a strong sense of urgency, independent judgment and problem-solving as well as strong excellent communication, planning, prioritization, and follow-up skills.
This position is located outside of Atlanta, in Fairburn, GA. This is an in-person position with no opportunity for remote work.
Key Accountabilities
Logistics
Act as key liaison with worldwide sales organizations, customers, 3PL, suppliers, freight forwarders and carriers, communicating transportation information to ensure on-time delivery, efficiency, and accuracy of shipments.
Provide expeditious guidance for timely resolution of packing/shipping issues.
Monitor transportation services to ensure cost effective and high-quality packing and shipping methods for damage-free shipments.
Coordinate inspections with third party inspectors.
Process Improvement
Work closely with 3PL to identify and develop opportunities for continuous improvement and increased customer satisfaction.
Work with 3PL to reduce and eliminate non-value-added steps using waste elimination and lean techniques
Identify and implement system and process improvements within Shipping & Logistics network.
Identify, track, analyze, and monitor and for all logistics operations for problem resolution while communicating
Quality/Inventory
Support investigation of customer feedback to find root cause and advise appropriate solution to resolve issues.
Assist with cycle counts and order adjustments to ensure inventory alignment. Complete root cause analysis and corrective action for inventory discrepancies.
Reporting
Monitor and analyze key performance metrics to evaluate progress, quality, and velocity.
Compile data for standard and ad hoc reporting.
Collect and analyze transportation data using different Microsoft programs to assist operations in problem identification and resolution.
Relation with carriers
Maintain relationships with logistics providers: LTL, parcel, freight forwarders, brokers, and packagers.
Assist in developing transportation strategies and business relationships with transportation suppliers to drive increased volumes and velocity with optimum service levels.
Work closely with Transportation Supply Chain to identify and develop opportunities for continuous improvement.
Relation with customers
Understand customer requirements in order to drive operational excellence to ensure internal and external customer expectations are met or exceeded.
External Customers: large and diverse customer base that includes domestic, international and alliance customers.
Internal Customers: Global Trade Compliance, worldwide sales team, field leadership, supply chain, and other parts distribution centers.
Required Skills
*Advanced level expertise using Microsoft Office Tools, including Power BI, Outlook, Teams, Word, and Excel.
Preferred Qualifications, Skills and Capabilities
2 years of Logistics, Transportation or Third-Party Logistics (3PL) experience
Cross-functional project and team leadership skills.
Ability to collaborate and negotiating skills. Strong analytical and problem-solving skills.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
