Purpose of Job
We are seeking a dedicated Mid-Level Program/Project Management I to work in a hybrid* location for the San Antonio, TX, Plano TX, Tampa, FL or Charlotte, NC campus.
*USAA values a work culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home when needed to achieve focused deliverables. The actual days onsite are settled between each employee and the employee's manager.
This role will support the Chief Financial Office (CFO) Program delivery area and report to the Director, Program Project Management for CFO Program delivery.
Please See note below about related project work
For related project experience to be considered outside of a (Program/Project Management OR Change Partner) title, please upload a project list of all program/project management experience. The project list should include: project summary, role, and project timeframe (including percentage of time dedicated to the project, i.e. March2018-May 2019, 50% of time). Failure to provide this documentation may result in disqualification.
Job Profile Summary
Facilitates and engages in the planning, execution, and delivery of low to moderately complex non-IT work efforts intended to accomplish business goals and objectives within prescribed timeframes and budgets. Demonstrates a proficient understanding of how activities contribute to the achievement of strategic business goals and operational objectives. Collaborates with key partners, vendors and project/program teams to identify mutually beneficial outcomes for contending priorities and negotiate timelines to ensure objectives are met.
Job Requirements
About USAA
USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.
Primary Responsibilities:
Identifies and manages existing and emerging risks that stem from business activities and the job role.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
Follows written risk and compliance policies, standards, and procedures for business activities.
Works closely with cross-functional teams and resources to achieve multiple program and project achievements within established timeframes.
Assists in the planning and coordination activities for low to moderately complex and work efforts through the development of plans intended to accomplish goals and objectives within prescribed timeframes, scope and budgets.
Assists in ensuring consistent visibility for teams by monitoring and reporting business objectives, /work efforts achievements, and key indicators.
Identifies and removes obstacles and impediments to ensure team objectives are met.
Develops and tracks project budgets that may include necessary capital expenditures, operational expenses, and labor funding requirements.
Ensures compliance with company and regulatory policies and procedures.
Assists in the creation of the master work efforts plan from the underlying plans (if applicable).
Supports senior Program / Project Managers in scheduling, prioritization and sequencing for work efforts.
Establishes overall cadence for communication with impacted partners, and provides framework for underlying work efforts(s) communication plans.
Participates in creation and adherence to business case.
Participates in work effort closure activities to resolve benefit / business impact realization.
Assists in handling risk by using risk management practices to address execution challenges associated with quality, schedule and cost, in adherence with risk management framework.
Adheres to EPMO processes, procedures, controls, standards, tools and templates (as required).
Adheres to governance rigor required for work effort.
Supports driving the adoption and sustainment of changes within the organization in compliance with USAA's Change Management methodology.
Minimum Requirements:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (8 years total).
4 years of experience in project or program management, including planning, tracking and delivery.
Knowledge and demonstrated application of project management tools and methodologies.
Possess an understanding of scope definition, process and solution mapping; process structures and components; and standard project planning methodologies.
Understanding of risk management policies and procedures.
Preferred Experience:
3+ years financial service experience.
Experience managing projects or leading project workstreams in a highly regulated environment.
Strong written and verbal executive level communication skills and experience.
Change management and/or business communication experience.
Strong Microsoft Excel and PowerPoint Skills.
Working knowledge of SAFe/Agile principles.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Compensation:
USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $72,900 - $131,400 *.
Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.
*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.
Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.
Benefits:
At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
To see details on our outstanding benefits, visit USAA Total Rewards. (https://hrportal.ehr.com/usaa/Prospective-Employees)
Relocation assistance is not available for this position.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
