Job Detail

GenAI Delivery Executive - USAA
Charlotte, NC
Posted: Feb 22, 2024 04:12

Job Description

Why USAA?

Let's do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

As we embrace the transformative potential of Generative AI, we seek an exceptional leader to drive our strategic objectives and deliver business value through the use of this technology. The Executive Director of Enterprise Data Science will lead a team of world-class data scientists to develop and implement cutting-edge Generative AI/ AI solutions that optimize our business operations, enhance customer experiences, and drive strategic growth. Only candidates with a proven track record of successfully leading enterprise-level AI initiatives will be considered. This leader will lead solution development and deployment, partner with architectural strategy, and drive innovation and research. We are excited to welcome a leader with the technical prowess, strategic acumen, and collaborative spirit to drive work in this critical area.

While it is optimal for this person to office daily in our San Antonio or Phoenix offices. this position can work remotely in the continental U.S. with frequent business travel.

The Opportunity

What you'll do:

  • Responsible for defining and innovating machine learning capabilities that enable business to meet strategic goals.

  • Leverages state-of-the-art machine learning/AI tools and analytical methodologies to develop and implement various types of predictive models with the targeted goal of achieving business priorities.

  • Partners with key stakeholders from business units to gather, analyze, and determine data and information requirements in support of the data and analytics roadmap, and determine the feasibility of those requirements from a technical perspective

  • Collaborates with other senior leaders to set the strategic direction of the business through data and information exploration, research of emerging technologies or analytical techniques and long-term defined/project specific strategic assignments.

  • Agility to collaborate and influence peers and customers as the Data Science discipline continues to scale and mature.

  • Responsible for the exploration of promising new technologies, analytical methods, and data sources (internal to USAA & external) that have potential to add value to the enterprise.

  • Accountable for solutions that influence decision makers and drive change by driving and helping to set the business direction, environment, and strategies.

  • Accountable for the design and construction of large and complex data sets from large amounts of structured and unstructured data (internal and external) to enable analytical solutions.

  • Builds and leads a high performing team of experts in advanced analytics; develops team reputation as highly skilled experts in the field of data science.

  • Strengthens data stewardship, actively manages information risk, and collaborates in division and enterprise data and analytics leadership forums to further information governance and mitigate information and business risks.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • Bachelor's degree in Computer Science, Applied Mathematics, Quantitative Economics, Statistics, or directly related field OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

  • 10+ years of experience in predictive modeling, large data analysis and computer science.

  • 4+ years of people leadership experience in building, managing and/or developing high-performing applied analytics (data science, decision science, etc.) teams.

  • Experience in stochastic modeling, machine learning, and other advanced mathematical techniques (e.g., neural nets, simulation, graph analysis), with specific expertise in generative AI models, natural language processing, computer vision and deep learning.

  • Extensive knowledge in at least one advanced analytics programming language (e.g., Python, R, etc.).

  • A strong track record of communicating results, insights, and technical solutions to Senior Executive Management (or equivalent).

  • Extensive experience in data mining and statistical analysis.

  • Demonstrated pattern recognition and predictive modeling skills.

  • Knowledge and application of Data Science principals and experience with data science methodologies.

  • Experience with the following statistical and predictive modeling approaches: Gaussian Process; Markov Models; Hierarchical Clustering; K-Means; Linear Regression; Logistic Regression; Monte Carlo Simulation; Neural Networks.

  • Extensive technical skills, consulting experience, and business savvy to interface with all levels and disciplines within our customers' organization.

  • Demonstrated experience leading business or product/portfolio transformation through use of advanced analytics.

  • Demonstrated ability to communicate ideas with team members and/or business leaders to convey and present very technical information to an audience that may have little or no understanding of technical concepts in data science.

What sets you apart:

  • Advanced degree (Ph.D. or equivalent) in computer science, data science, statistics, or a related field.

  • 10+ years leading and inspiring large-scale, geographically dispersed data science teams.

  • Demonstrated successes articulating the art of the possible and influencing senior executive level leaders to action in a top 200 company.

  • Accomplishments advocating for and creating GenAI use cases and executing GenAI delivery in a highly matrixed, complex environment.

What we offer:

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $216,750.00 - 390,150.00.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.



Job Detail

  • Location:
    Charlotte, NC
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Company Overview

USAA

Charlotte, NC