Overview
At Navy Federal, Member-centricity is our strategic foundation and we have invested to build enterprise capabilities that help us understand and serve our members better. The Member Strategy Office brings those capabilities together to scale, align, and drive enhanced service and value for our members.
The Enterprise Business Intelligence & Delivery team is dedicated to developing and deploying data and analytics capabilities enterprise wide, including the democratization of data, to drive an in-depth understanding of our members behaviors, trends and needs.
The Summer Associate will work in a flexible hybrid manner and report to leadership at our Vienna, VA campus. Responsibilities will include analyzing data and competitive trends to identify areas of opportunity then create recommendations and influence decision makers. Areas of focus may include creating personalized experiences through segmentation, evaluating FinTech landscape, optimizing forecasts and developing a greater understanding of how engagement is adapting, among other things. It will be essential for the team member in this position be a strong data storyteller, be a quick learner to understand the evolving member strategy and be able to connect the details in the data to the bigger picture business trends to identify data-driven recommendations that produce results.
This role will be a member of the Business Intelligence & Delivery team - a diverse group of analysts looking to enable and support members overall financial well-being. The EBID team has a wealth of expertise in Business Intelligence, Business Systems, and Analytical Research. We apply these skills daily as we represent the Member Strategy Office on various reporting initiatives, deep-dive analyses, and support executive leadership in the execution of the strategic direction and roadmap.
The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify, applicants must be currently pursuing degree from an accredited college or university and have an anticipated graduation date of December 2024 or after.
Responsibilities
Assess the competitive landscape and emerging financial technology players to identify best practices, shifting trends, and areas of opportunity
Analyze member data to understand, predict and identify opportunities to influence member behavior through predictive and prescriptive analytics
Develop recommendations for strategic initiatives or program changes that MSO could/should pursue based on findings, support recommendations with data and empirical evidence, and develop a roadmap or action plan as applicable
Develop and present proposal on findings from analysis and research to management up to and including senior executives
Become integrated into and participate in the day-to-day strategy, analysis, and operations of the team
Qualifications
Currently pursuing a master's degree in related field
Experience with research, analysis, and data manipulation
Experience using data and analytic tools such as: PowerBI, Databricks, SQL, Python, R, or Tableau
Good communication and presentation skills
Comfort working with large datasets and telling stories with data
Ability to work independently and think outside of the box
Strong strategic, critical, and analytical thinking skills
Basic knowledge of financial services/payments a plus
Hours: Monday - Friday 8:00AM - 4:30PM
Location: Remote | 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602
About Us
You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:
- Military Times 2022 Best for Vets Employers
- WayUp Top 100 Internship Programs
- ForbesR 2022 The Best Employers for New Grads
- Fortune Best Workplaces for Women
- Fortune 100 Best Companies to Work ForR
- ComputerworldR Best Places to Work in IT
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Fortune Best Place to Work for Financial and Insurance Services
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 14227-OTHLOC-300000025800044
