Company Detail

Job Description

"THIS IS AN ABOVE GROUND POSITION"

Please access the YouTube video link below to view our "A Day In The Life" video where our Atlanta Gas Light employees share what a typical day on the job may bring for both our above and below ground crews, how they apply daily company safety practices, and the personal reward that comes from a career in the natural gas industry.

https://youtu.be/9dVGCxzkC2Y

Basic Function:

Entry level position responsible for completing a variety of tasks in support of field operations to include deactivation of service, delayed match, corrosion inspections, meter paints, reading meters and assisting with other maintenance activities as needed. Serves as a member of a crew engaged in installing, maintaining, and repairing gas mains and service lines. Performs basic tasks including operating heavy equipment, using hand tools, basic leak investigation, assisting in mechanical joining, landscape maintenance and traffic control. Performs meter reading, ERT installations and ERT programming in conjunction Automated Meter Reading duties. This is a bargaining unit position (IBEW Local 1997). This position will have an automatic progression pursuant to the terms of the collective bargaining agreement.

JOB DUTIES AND RESPONSIBILTIES

• Efficiently works a route to complete customer and compliance orders in a timely manner and in accordance with company policies and procedures and operator qualifications procedures.

• Observes all safety requirements and regulatory guidelines to ensure compliance.

• Actively and accurately captures documentation in the Mobile Data Terminal and recognizes abnormal operating conditions such as corrosion, meters under stress, etc.

• Assists in connecting and disconnecting gas service, manually turning meters on and off.

• Assists in conducting investigations of high bill complaints, stop meters and special readings by meter reading validation.

• Assists in performing regular meter inspections, paints and maintenance of above and below ground gas systems.

• Responds to questions from customers and provides answers directly or by referral.

• Provide assistance with all distribution activities involved with the installation, repair and maintenance of the distribution system to include:

• Operating basic equipment and tools

• Traffic control

• Landscaping and general maintenance

• Digging, shoring, repairing leaks, testing and wrapping pipes

• Pressure recording devices

• Uses a variety of tools (hand, air, shovels, etc.) while performing distribution crew activities.

• Ensures truck is stocked with equipment, supplies, tools and other equipment in neat and orderly condition.

• Operates Automated Dispatch system to complete meter reads and turn-offs service at customer's premise.

• Identifies abnormal operating conditions and takes appropriate actions.

• Performs simple sniff tests to detect gas leaks.

• Performs other job-related duties as required.

Education, Certificate/Licenses:

Required:

• High school diploma or GED

• Mechanical aptitude

• Basic knowledge and use of hand tools and equipment

• Ability to pass basic skills and knowledge assessments

• Valid Driver's License

Preferred:

• Field operations experience to include distribution crew work

• Experience with heavy equipment operation

• Technical school training and certification

• Welding experience or certification; Commercial driver's license or permit

Or

• Equivalent academic education and experience

Specific Skills & Knowledge:

Required:

• Good written and oral communication

• Ability to use good judgment when working in potentially hazardous and emergency environments

• MS Office and Computer skills - basic proficiency

• Customer Service

• Mechanical aptitude

• Able to operate basic equipment, machinery and simple tools

• Good interpersonal skills

• Ability to resolve and diffuse difficult/escalated situations

• Knowledge of assigned geographical territory

• Ability to smell odorant used to detect gas leaks

Southern Company Gas Competencies:

Business Acumen Driving Results

Engagement Functional Expertise

Working Conditions/Physical Requirements:

• Exposure to outside elements (heat, cold, high winds)

• Safety sensitive

• Heavy lifting, bending, stooping, walking

Disclaimer : This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company Gas provides for the energy needs of millions of U.S. households and businesses. As the largest natural gas-only distribution company in the United States, with more than 150 years of history behind us, we're working to ensure that Americans have access to an abundant, safely delivered supply of natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is a leading energy company serving 9 million customers through its subsidiaries as of Jan. 1, 2019. The company provides clean, safe, reliable and affordable energy through electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company serving wholesale customers across America, a leading distributed energy infrastructure company, a fiber optics network and telecommunications services . Southern Company brands are known for excellent customer service, high reliability and affordable prices below the national average. For more than a century, we have been building the future of energy and developing the full portfolio of energy resources, including carbon-free nuclear, advanced carbon capture technologies, natural gas, renewables, energy efficiency and storage technology. Through an industry-leading commitment to innovation and a low-carbon future, Southern Company and its subsidiaries develop the customized energy solutions our customers and communities require to drive growth and prosperity. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and govern our business to the benefit of our world. Our corporate culture and hiring practices have been recognized nationally by the U.S. Department of Defense, G.I. Jobs magazine, DiversityInc, Black Enterprise, Forbes and the Women's Choice Award. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Southern Company Gas provides for the energy needs of over four million U.S. households and businesses. As the largest natural gas-only distribution company in the United States, we're working to ensure that Americans have access to a supply of clean, safe, reliable and affordable natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4463

Job Category: Gas Pipeline Operations & Maintenance

Job Schedule: Full time

Company: Atlanta Gas Light

Job Detail

• Company:
  Southern Company

Job Description

"THIS IS AN ABOVE GROUND POSITION"

Please access the YouTube video link below to view our "A Day In The Life" video where our Atlanta Gas Light employees share what a typical day on the job may bring for both our above and below ground crews, how they apply daily company safety practices, and the personal reward that comes from a career in the natural gas industry.

https://youtu.be/9dVGCxzkC2Y

Basic Function:

Entry level position responsible for completing a variety of tasks in support of field operations to include deactivation of service, delayed match, corrosion inspections, meter paints, reading meters and assisting with other maintenance activities as needed. Serves as a member of a crew engaged in installing, maintaining, and repairing gas mains and service lines. Performs basic tasks including operating heavy equipment, using hand tools, basic leak investigation, assisting in mechanical joining, landscape maintenance and traffic control. Performs meter reading, ERT installations and ERT programming in conjunction Automated Meter Reading duties. This is a bargaining unit position (IBEW Local 1997). This position will have an automatic progression pursuant to the terms of the collective bargaining agreement.

JOB DUTIES AND RESPONSIBILTIES

• Efficiently works a route to complete customer and compliance orders in a timely manner and in accordance with company policies and procedures and operator qualifications procedures.

• Observes all safety requirements and regulatory guidelines to ensure compliance.

• Actively and accurately captures documentation in the Mobile Data Terminal and recognizes abnormal operating conditions such as corrosion, meters under stress, etc.

• Assists in connecting and disconnecting gas service, manually turning meters on and off.

• Assists in conducting investigations of high bill complaints, stop meters and special readings by meter reading validation.

• Assists in performing regular meter inspections, paints and maintenance of above and below ground gas systems.

• Responds to questions from customers and provides answers directly or by referral.

• Provide assistance with all distribution activities involved with the installation, repair and maintenance of the distribution system to include:

• Operating basic equipment and tools

• Traffic control

• Landscaping and general maintenance

• Digging, shoring, repairing leaks, testing and wrapping pipes

• Pressure recording devices

• Uses a variety of tools (hand, air, shovels, etc.) while performing distribution crew activities.

• Ensures truck is stocked with equipment, supplies, tools and other equipment in neat and orderly condition.

• Operates Automated Dispatch system to complete meter reads and turn-offs service at customer's premise.

• Identifies abnormal operating conditions and takes appropriate actions.

• Performs simple sniff tests to detect gas leaks.

• Performs other job-related duties as required.

Education, Certificate/Licenses:

Required:

• High school diploma or GED

• Mechanical aptitude

• Basic knowledge and use of hand tools and equipment

• Ability to pass basic skills and knowledge assessments

• Valid Driver's License

Preferred:

• Field operations experience to include distribution crew work

• Experience with heavy equipment operation

• Technical school training and certification

• Welding experience or certification; Commercial driver's license or permit

Or

• Equivalent academic education and experience

Specific Skills & Knowledge:

Required:

• Good written and oral communication

• Ability to use good judgment when working in potentially hazardous and emergency environments

• MS Office and Computer skills - basic proficiency

• Customer Service

• Mechanical aptitude

• Able to operate basic equipment, machinery and simple tools

• Good interpersonal skills

• Ability to resolve and diffuse difficult/escalated situations

• Knowledge of assigned geographical territory

• Ability to smell odorant used to detect gas leaks

Southern Company Gas Competencies:

Business Acumen Driving Results

Engagement Functional Expertise

Working Conditions/Physical Requirements:

• Exposure to outside elements (heat, cold, high winds)

• Safety sensitive

• Heavy lifting, bending, stooping, walking

Disclaimer : This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company Gas provides for the energy needs of millions of U.S. households and businesses. As the largest natural gas-only distribution company in the United States, with more than 150 years of history behind us, we're working to ensure that Americans have access to an abundant, safely delivered supply of natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is a leading energy company serving 9 million customers through its subsidiaries as of Jan. 1, 2019. The company provides clean, safe, reliable and affordable energy through electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company serving wholesale customers across America, a leading distributed energy infrastructure company, a fiber optics network and telecommunications services . Southern Company brands are known for excellent customer service, high reliability and affordable prices below the national average. For more than a century, we have been building the future of energy and developing the full portfolio of energy resources, including carbon-free nuclear, advanced carbon capture technologies, natural gas, renewables, energy efficiency and storage technology. Through an industry-leading commitment to innovation and a low-carbon future, Southern Company and its subsidiaries develop the customized energy solutions our customers and communities require to drive growth and prosperity. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and govern our business to the benefit of our world. Our corporate culture and hiring practices have been recognized nationally by the U.S. Department of Defense, G.I. Jobs magazine, DiversityInc, Black Enterprise, Forbes and the Women's Choice Award. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Southern Company Gas provides for the energy needs of over four million U.S. households and businesses. As the largest natural gas-only distribution company in the United States, we're working to ensure that Americans have access to a supply of clean, safe, reliable and affordable natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4463

Job Category: Gas Pipeline Operations & Maintenance

Job Schedule: Full time

Company: Atlanta Gas Light

Job Detail

• Company:
  Southern Company

Job Description

"THIS IS AN ABOVE GROUND POSITION"

Please access the YouTube video link below to view our "A Day In The Life" video where our Atlanta Gas Light employees share what a typical day on the job may bring for both our above and below ground crews, how they apply daily company safety practices, and the personal reward that comes from a career in the natural gas industry.

https://youtu.be/9dVGCxzkC2Y

Basic Function:

Entry level position responsible for completing a variety of tasks in support of field operations to include deactivation of service, delayed match, corrosion inspections, meter paints, reading meters and assisting with other maintenance activities as needed. Serves as a member of a crew engaged in installing, maintaining, and repairing gas mains and service lines. Performs basic tasks including operating heavy equipment, using hand tools, basic leak investigation, assisting in mechanical joining, landscape maintenance and traffic control. Performs meter reading, ERT installations and ERT programming in conjunction Automated Meter Reading duties. This is a bargaining unit position (IBEW Local 1997). This position will have an automatic progression pursuant to the terms of the collective bargaining agreement.

JOB DUTIES AND RESPONSIBILTIES

• Efficiently works a route to complete customer and compliance orders in a timely manner and in accordance with company policies and procedures and operator qualifications procedures.

• Observes all safety requirements and regulatory guidelines to ensure compliance.

• Actively and accurately captures documentation in the Mobile Data Terminal and recognizes abnormal operating conditions such as corrosion, meters under stress, etc.

• Assists in connecting and disconnecting gas service, manually turning meters on and off.

• Assists in conducting investigations of high bill complaints, stop meters and special readings by meter reading validation.

• Assists in performing regular meter inspections, paints and maintenance of above and below ground gas systems.

• Responds to questions from customers and provides answers directly or by referral.

• Provide assistance with all distribution activities involved with the installation, repair and maintenance of the distribution system to include:

• Operating basic equipment and tools

• Traffic control

• Landscaping and general maintenance

• Digging, shoring, repairing leaks, testing and wrapping pipes

• Pressure recording devices

• Uses a variety of tools (hand, air, shovels, etc.) while performing distribution crew activities.

• Ensures truck is stocked with equipment, supplies, tools and other equipment in neat and orderly condition.

• Operates Automated Dispatch system to complete meter reads and turn-offs service at customer's premise.

• Identifies abnormal operating conditions and takes appropriate actions.

• Performs simple sniff tests to detect gas leaks.

• Performs other job-related duties as required.

Education, Certificate/Licenses:

Required:

• High school diploma or GED

• Mechanical aptitude

• Basic knowledge and use of hand tools and equipment

• Ability to pass basic skills and knowledge assessments

• Valid Driver's License

Preferred:

• Field operations experience to include distribution crew work

• Experience with heavy equipment operation

• Technical school training and certification

• Welding experience or certification; Commercial driver's license or permit

Or

• Equivalent academic education and experience

Specific Skills & Knowledge:

Required:

• Good written and oral communication

• Ability to use good judgment when working in potentially hazardous and emergency environments

• MS Office and Computer skills - basic proficiency

• Customer Service

• Mechanical aptitude

• Able to operate basic equipment, machinery and simple tools

• Good interpersonal skills

• Ability to resolve and diffuse difficult/escalated situations

• Knowledge of assigned geographical territory

• Ability to smell odorant used to detect gas leaks

Southern Company Gas Competencies:

Business Acumen Driving Results

Engagement Functional Expertise

Working Conditions/Physical Requirements:

• Exposure to outside elements (heat, cold, high winds)

• Safety sensitive

• Heavy lifting, bending, stooping, walking

Disclaimer : This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company Gas provides for the energy needs of millions of U.S. households and businesses. As the largest natural gas-only distribution company in the United States, with more than 150 years of history behind us, we're working to ensure that Americans have access to an abundant, safely delivered supply of natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is a leading energy company serving 9 million customers through its subsidiaries as of Jan. 1, 2019. The company provides clean, safe, reliable and affordable energy through electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company serving wholesale customers across America, a leading distributed energy infrastructure company, a fiber optics network and telecommunications services . Southern Company brands are known for excellent customer service, high reliability and affordable prices below the national average. For more than a century, we have been building the future of energy and developing the full portfolio of energy resources, including carbon-free nuclear, advanced carbon capture technologies, natural gas, renewables, energy efficiency and storage technology. Through an industry-leading commitment to innovation and a low-carbon future, Southern Company and its subsidiaries develop the customized energy solutions our customers and communities require to drive growth and prosperity. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and govern our business to the benefit of our world. Our corporate culture and hiring practices have been recognized nationally by the U.S. Department of Defense, G.I. Jobs magazine, DiversityInc, Black Enterprise, Forbes and the Women's Choice Award. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Southern Company Gas provides for the energy needs of over four million U.S. households and businesses. As the largest natural gas-only distribution company in the United States, we're working to ensure that Americans have access to a supply of clean, safe, reliable and affordable natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4463

Job Category: Gas Pipeline Operations & Maintenance

Job Schedule: Full time

Company: Atlanta Gas Light

Job Detail

• Company:
  Southern Company

Job Description

The (Sr.) Environmental Specialist will be part of the Environmental Affairs Department and will be responsible for supporting all aspects of planning, permitting, and on-going environmental compliance for Company facilities located in Georgia, Illinois, Tennessee, and Virginia. Facilities include Liquefied Natural Gas (LNG), propane peaking, underground natural gas storage, Renewable Natural Gas (RNG), and other natural gas system assets. While a large proportion of the responsibilities will pertain to Federal and State air compliance regulations/permits related to the Clean Air Act (CAA), the position may also oversee other compliance activities associated with the Clean Water Act (CWA), Spill Prevention, Control, and Countermeasure (SPCC) rule, Emergency Planning & Right-to-Know Act (EPCRA), Toxic Substance Control Act (TSCA), Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA or -Superfund-). Additionally, this role may provide additional support to Corporate Sustainability.

The role requires a high level of attention to detail and accuracy. A successful candidate should have the ability to lead and participate in a cross-functional team environment and demonstrated ability to learn new environmental disciplines quickly and effectively. Experience in air compliance programs is a plus.

The preferred location for this position is Southern Company Gas's (SCG) corporate headquarters in Atlanta, GA; however, the position could be based at Nicor Gas (a SCG subsidiary) in Naperville, IL. A hybrid work model (office and remote work) should be expected.

Job Duties & Responsibilities

• Oversee, prepare, review, and submit permit applications and various environmental compliance reports. Develop compliance plans, calculating and reporting air emissions, monitoring compliance status and maintaining compliance records as required.

• Serve as the Company's technical resource on air quality impact assessment and permitting programs, including regulatory analyses of industrial facility operations; major and minor source air permit applications under NSR, PSD, Title V, and state-level regulations (including Registration of Smaller Sources in IL); NESHAP, MACT compliance programs.

• Develop and maintain a robust air compliance program. This includes program management as well as leading and directing outside consultants and ensuring environmental scope remains within budget.

• Obtain annual SCG greenhouse gas (GHG) emissions data and annual reporting via the EPA Greenhouse Gas Reporting Program (GHGRP) and collaborate with the Corporate Sustainability team on GHG data including obtaining data from various operating and accounting departments.

• Plan and support execution of sampling, testing, modeling, and monitoring of regulated air pollutants.

• Evaluate current and proposed environmental codes, standards, regulations, and guidelines to determine and advise the Company on impacts to current and future business activities.

• Evaluate compliance risks, permitting requirements, cost, and schedule associated with Company projects.

• Prepare and/or manage semi-annual and annual air compliance reporting obligations (e.g., compliance certifications and annual emission reports).

• Work closely with industry groups, peers, and Southern Company's Environmental Affairs team members surrounding air and other environmental compliance matters.

• Interact with internal teams, clients, and regulators to steward impact assessments, permit application review and issuance.

• Train permit owners within the Company to ensure they understand permit conditions and requirements.

• Perform compliance assessments and implement follow-up corrective actions to ensure compliance with federal, state, and local regulations.

• Support Southern Company corporate reporting by coordinating and providing data and information as requested and assist in special projects and initiatives.

Ideal candidate will have:

• BS in Chemical, Environmental, or Energy Engineering, Environmental Science, or related discipline

• A minimum of 6 years of environmental compliance experience. Experience in Clean Air Act compliance including NSPS, PSD/NSR, NESHAP, and Title V and/or other environmental compliance programs is a strong plus.

• Ability to effectively manage consultants and stay in budget.

• Ability to read and interpret regulatory requirements for air permitting/compliance, waste generation compliance, and other environmental regulations.

• Ability to work across business functions and with internal/external parties to ensure environmental compliance.

• Ability to conduct trainings or other presentations to a wide variety of internal and external audiences.

• Ability to convey status and escalate compliance and permitting matters to upper management.

• Personnel and project management skills and ability to balance workload and prioritize tasks/projects.

• Oral and written communication skills as well as analysis, problem solving, compliance, leadership, and process efficiency skills

Behavioral Attributes

• Must be committed to safe work practices and recognize personal safety, as well as coworkers' safety, as primary importance.

• Must demonstrate commitment to behaviors consistent with company culture - Unquestionable Trust, Superior Performance and Total Commitment.

• Must be committed to excellence, produce high quality work in an efficient manner.

• Must demonstrate the ability to work effectively with others in a team environment.

• Must be self-directed with strong initiative.

Working Conditions

• This position will be in an office and field environment.

• Project field visits are required during all types of weather (hot, cold, wet).

Travel

• Up to 20%

Disclaimer: This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required of employees in the job. Reasonable accommodation may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company Gas provides for the energy needs of over four million U.S. households and businesses. As the largest natural gas-only distribution company in the United States, we're working to ensure that Americans have access to a supply of clean, safe, reliable and affordable natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4464

Job Category: Environmental & Forestry

Job Schedule: Full time

Company: Atlanta Gas Light

Job Detail

• Company:
  Southern Company

Job Description

Plant Auxiliary - Alabama Power Company

The Plant Auxiliary position is an entry-level position that accomplishes a wide variety of work, often physically demanding, throughout an entire shift. They lift and move heavy-duty electric, hydraulic, or pneumatic tools, equipment and materials while maintaining safe work practices. Good eye-hand-foot and motor coordination are necessary to climb stairs and ladders, to work at heights of over 100 feet, to reach, handle, grasp, to work foot controls, and to bend, kneel, crawl, stoop and stand for long periods of time. This position assists in the operation and maintenance of Alabama Power generating plants. Experience in a physically demanding work environment and ability to work with all types of tools is desired. Plant Auxiliaries work rotating shifts and must be available for overtime and call outs. Experience or knowledge of mechanics, electricity, shop machinery, welding, and piping work is desired.

• 2+ years Secondary Education or Technical Degree (Industrial or Technical majors) preferred

• 1-2 years of manual labor, construction, maintenance, electrical or working on heavy equipment preferred

• Ability to work in confined spaces

• Ability to perform physically demanding activities while working in all types of temperature extremes; Job requires candidates to bend, kneel, crawl, stoop and stand for long periods of time

• Operate all equipment and hand tools as needed

• Knowledge of mechanics, electricity, shop machinery, welding and piping work is required, but experience is preferred

• Must be at least 18 years of age - required

• Possess a valid driver's license - required

• Successfully pass the written POSS/MASS Test - required

• Rotating shifts are required

• Must be available for overtime, call outs, weekends and holidays - required

• Live within one hour of the plant or willing to relocate within one hour of the plant due to call out (No relocation assistance available) - required

Alabama Power hires entry-level power plant workers at various plants around Alabama. Starting pay is approximately $23.38/hr + benefits with the opportunity for two raises a year given expected performance.

You will be invited to take the POSS/MASS assessment upon completing your application. Due to an ongoing technical issue with the assessment, you will receive two separate invites to test on both the POSS and MASS. The invites should be no more than 48 hours apart. Please schedule both tests together at your earliest convenience (you will see a 3-week expiration on the test).

Practice test :

Log on to this website and follow the instruction below to access study materials for the Poss/Mass test: http://www.eei.org/practicetests/ (http://www2.eei.org/practicetests/)

Use the following information to log into the site to access the practice test:

• Username: southern

• Password: testing

Practice tests: POSS - Plant Operator & MASS - Power Plant Maintenance

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4460

Job Category: Instrumentation & Controls

Job Schedule: Full time

Company: Alabama Power

Job Detail

• Company:
  Southern Company

Job Description

Plant Auxiliary - Alabama Power Company

The Plant Auxiliary position is an entry-level position that accomplishes a wide variety of work, often physically demanding, throughout an entire shift. They lift and move heavy-duty electric, hydraulic, or pneumatic tools, equipment and materials while maintaining safe work practices. Good eye-hand-foot and motor coordination are necessary to climb stairs and ladders, to work at heights of over 100 feet, to reach, handle, grasp, to work foot controls, and to bend, kneel, crawl, stoop and stand for long periods of time. This position assists in the operation and maintenance of Alabama Power generating plants. Experience in a physically demanding work environment and ability to work with all types of tools is desired. Plant Auxiliaries work rotating shifts and must be available for overtime and call outs. Experience or knowledge of mechanics, electricity, shop machinery, welding, and piping work is desired.

• 2+ years Secondary Education or Technical Degree (Industrial or Technical majors) preferred

• 1-2 years of manual labor, construction, maintenance, electrical or working on heavy equipment preferred

• Ability to work in confined spaces

• Ability to perform physically demanding activities while working in all types of temperature extremes; Job requires candidates to bend, kneel, crawl, stoop and stand for long periods of time

• Operate all equipment and hand tools as needed

• Knowledge of mechanics, electricity, shop machinery, welding and piping work is required, but experience is preferred

• Must be at least 18 years of age - required

• Possess a valid driver's license - required

• Successfully pass the written POSS/MASS Test - required

• Rotating shifts are required

• Must be available for overtime, call outs, weekends and holidays - required

• Live within one hour of the plant or willing to relocate within one hour of the plant due to call out (No relocation assistance available) - required

Alabama Power hires entry-level power plant workers at various plants around Alabama. Starting pay is approximately $23.38/hr + benefits with the opportunity for two raises a year given expected performance.

You will be invited to take the POSS/MASS assessment upon completing your application. Due to an ongoing technical issue with the assessment, you will receive two separate invites to test on both the POSS and MASS. The invites should be no more than 48 hours apart. Please schedule both tests together at your earliest convenience (you will see a 3-week expiration on the test).

Practice test :

Log on to this website and follow the instruction below to access study materials for the Poss/Mass test: http://www.eei.org/practicetests/ (http://www2.eei.org/practicetests/)

Use the following information to log into the site to access the practice test:

• Username: southern

• Password: testing

Practice tests: POSS - Plant Operator & MASS - Power Plant Maintenance

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4448

Job Category: Instrumentation & Controls

Job Schedule: Full time

Company: Alabama Power

Job Detail

• Company:
  Southern Company

Job Description

Marketing Administrative - Business & Industry Services

Job Summary:

Provides essential -Back Office- services to the Business Services group. The Business Services group operates in a dynamic environment aimed at providing tailored sophisticated energy solutions to our customers. These customers include municipalities, schools, universities, hospitals, Federal, general Industrial as well as to the commercial segment. Business Services is a licensed engineering firm as well as a general contractor operating primarily in the 23-county service area of Mississippi Power Company.

Job Requirements:

Bachelor's degree in Business, Engineering, Accounting or applicable years of experience is a plus.

2+ years of similar related experience preferred

• The position directly provides support to the Business & Industry Services team by being the knowledge point resource for compliance and processes & procedures related to contract routing, approvals, execution, registering and filing of permits and certifications, obtaining bonds, payment and processing of fees, tax obligations, permits, licenses, etc.

• This position is the key liaison with Supply Chain and Accounting on the department's engineering and construction projects. This includes issuing job orders through JETS and Oracle for approved work orders as well as assembling subcontractor agreements through Supply Chain Management and routing those through approval.

• Project Management Support: The position works closely with the Project Developer/Manager, the -PM-, to ensure that all the record keeping, processing and reporting is performed both prior to a project being awarded as well as during construction through to closing. Although the Project manager performs a lot of these duties, this position will back-stop performing those duties plus ensure that they are performed thoroughly and within policy requirements.

• The position assists the PM in updating the Project Database regarding projects proposed, under contract, and closed.

• The position is responsible for pulling data from the Project Database and preparing initial quarterly reports to identify how the Department is progressing related to projects underway including total revenues as well as net income to budget.

• This position acts as the Compliance Coordinator for the Customer Service Organization group. This requires working with MPC Safety and Training to track all Marketing and Customer service Center personnel to ensure they are registered for training properly and that they are completing mandatory compliance training.

• Business unit lead on Enterprise Foundations project poet number assignment, tasks, and provides support to Project Managers with tracking of detailed project revenues and expenses for each project on an accrual basis.

• Key contact with the MS State Department of Revenue related to filing of MS Contractor's Tax and MS Use Tax applications for qualified customer projects.

• Works with MPC Legal and MPC Accounting Research as well as SCS Federal Legal to obtain contract review.

• Key contact with the following entities: MS Board of Registration for Professional Engineers, the MS Board of Contractors, US Dept of Energy, the MDA-Energy and Natural Resources Division for licensure renewals, changes, etc.

• Consolidate and prepare monthly reporting within the business unit on actual and projected profit and loss statements utilizing financial metrics and data maintained in the business unit database.

• Works closely with the business unit project development/managers in the development of individual responses to customer published RFQs and RFPs including printing, packaging, and delivery.

• Participate on Company and System teams as required on issues relating to project tracking, business unit profitability, strategic planning within market segments, etc.

• Other duties such as scheduling of meetings, food scheduling, ordering equipment and supplies, organizing customer/Company meetings as it relates to our workgroup, assisting in professional training scheduling, and helping team members with travel arrangements through Southern Travel as well as other general tasks as they may arise is part of the position requirement.

Required Knowledge, Skills & Abilities:

• Excellent communication skills both oral and written are vital to fulfilling the requirements of the position. This includes active listening as well as speaking concisely.

• Must be comfortable working in a professional office environment with a team.

• Must be a -people person- with a positive outlook who easily interacts with team members as well as has a -Customer Service- focus.

• Must be able to work inter-departmentally with groups including Marketing, Accounting, Supply Chain, Legal, Compliance & Auditing, as well as Division Operations.

• Must be able to work externally with customers, vendors, contractors, engineering firms, etc.

• Must be able to quickly establish rapport with individuals and groups effectively.

• Must apply analytical skills in problem solving.

• Must have a -sense of urgency- and be able to multi-task and get work accomplished quickly with a heightened focus upon accuracy and organization all with an attention to detail.

• Must be comfortable with and able to work within a structured setting of procedures, rules and regulations where compliance within such a framework is required.

• Must have strong attention to detail and the ability to focus intensively on execution of work tasks.

• Ability to manage and prioritize multiple projects with changing priorities and produce timely results.

• Proficiency in Microsoft Office products - particularly utilizing Excel spreadsheets and models

• Basic project management skills.

• Working knowledge of Enterprise Foundations, JETS, Oracle, and of utility accounting and regulatory framework preferred.

Behavior Attributes:

Must exhibit principle centered leadership and demonstrate behaviors consistent with Our Values: Safety First, Unquestionable Trust, Superior Performance and Total Commitment.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

• Must be able to lift 30 lbs at times.

Work Location and Travel:

• The team works in a dynamic office building environment together daily with frequent one-on-one interaction as well as team interactions.

• The individual will be expected to leave the office from time to time and travel to other MPC work locations as well as potentially to customer locations, project construction sites, city and county offices and Federal offices within our service territory. Must have a current active driver's license.

• The individual will have the opportunity to travel outside of MPC's service territory for training and conferences from time to time. Additional participation in committees as well as meetings at other Southern Company sites may be required from time to time.

Mississippi Power , a subsidiary of Southern Company, provides clean, safe, reliable, and affordable energy to more than 192,000 customers and communities in 23 southeast Mississippi counties. In its 98th year, Mississippi Power is a leader in customer service, workforce development and education, environmental stewardship, and employee volunteerism. The company is an industry leader when it comes to working safely, providing around-the-clock reliable service and its expert storm response. Mississippi Power has been at the forefront of innovation in the state through strategic partnerships in electric transportation and solar energy. The company has worked with the Coast Transit Authority to put the state's first electric public transportation bus in operation and with Forrest County Agriculture High School on the state's first electric school bus. It also partnered with the Hattiesburg Zoo on a new electric train and worked with the country's largest Domino's franchise to electrify its delivery fleet. Also, a leader in renewable energy, Mississippi Power partnered with the Naval Construction Battalion Center to install the first microgrid at a Navy facility. The company was among the first to introduce utility scale solar in the state with nearly 160 MW of renewable energy produced, enough to power 23,000 homes for a year. Mississippi Power's mission is to provide world-class value to our customers and communities every day.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4462

Job Category: Administrative & Clerical

Job Schedule: Full time

Company: Mississippi Power

Job Detail

• Company:
  Southern Company

Job Description

This position holds primary responsibility for the real time monitoring, operation, and control of the Bulk Power Transmission system at MPC.

Responsibilities include:

• Minute-to-minute monitoring and control of the bulk electric power system under normal system conditions.

• Analysis and evaluation of the system, determination of restoration actions and implementation of those actions under abnormal system conditions.

• The ability to remain current in understanding and implementation of all NERC compliance standards.

Education Requirements:

• A thorough understanding of the operation of an electric system is necessary.

• A Bachelor of Science degree in Electrical Engineering is desirable (not required) and may be considered in lieu of experience.

Experience Requirements:

• Prior experience in Transmission Systems required (Substations, Transmission Lines, Operations, or Protection & Controls).

• Extensive knowledge and/or experience in transmission system operations and characteristics is preferred.

• Extensive knowledge and/or experience in substation equipment and their operating characteristics is preferred.

• General knowledge and/or experience in generation control, system protection, and system control is desired.

Knowledge, Skills & Abilities:

The successful candidate must possess:

• thorough knowledge of interconnected power systems operations.

• excellent written and oral communications skills.

• comprehensive computer skills in order to utilize numerous computer applications.

• the leadership and other interpersonal skills required to work with other professionals in a team environment.

• the ability to handle multiple inputs and tasks at one time, prioritize work and provide leadership during critical system events.

• superior problem solving skills and be comfortable making decisions with limited input and extreme time constraints.

Other Requirements:

• This position requires shift work on a rotational basis working shifts which are 12 hours in length. Shifts include days, nights, and weekends.

• Federal Energy Regulatory Commission (FERC) Standard of Conduct must be signed and adhered to.

• The applicant must already possess or be able to obtain within one year, certification by the North American Electric Reliability Council (NERC) as a Transmission Operator or Reliability Coordinator, in order to perform the position's operational responsibilities.

Additional Information:

• Relocation will be considered for this position.

• Please provide a resume with your submission.

Mississippi Power , a subsidiary of Southern Company, provides clean, safe, reliable, and affordable energy to more than 192,000 customers and communities in 23 southeast Mississippi counties. In its 98th year, Mississippi Power is a leader in customer service, workforce development and education, environmental stewardship, and employee volunteerism. The company is an industry leader when it comes to working safely, providing around-the-clock reliable service and its expert storm response. Mississippi Power has been at the forefront of innovation in the state through strategic partnerships in electric transportation and solar energy. The company has worked with the Coast Transit Authority to put the state's first electric public transportation bus in operation and with Forrest County Agriculture High School on the state's first electric school bus. It also partnered with the Hattiesburg Zoo on a new electric train and worked with the country's largest Domino's franchise to electrify its delivery fleet. Also, a leader in renewable energy, Mississippi Power partnered with the Naval Construction Battalion Center to install the first microgrid at a Navy facility. The company was among the first to introduce utility scale solar in the state with nearly 160 MW of renewable energy produced, enough to power 23,000 homes for a year. Mississippi Power's mission is to provide world-class value to our customers and communities every day.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4359

Job Category: Power Line Operations & Maintenance

Job Schedule: Full time

Company: Mississippi Power

Job Detail

• Company:
  Southern Company

Job Description

This position holds primary responsibility for the real time monitoring, operation, and control of the Bulk Power Transmission system at MPC.

Responsibilities include:

• Minute-to-minute monitoring and control of the bulk electric power system under normal system conditions.

• Analysis and evaluation of the system, determination of restoration actions and implementation of those actions under abnormal system conditions.

• The ability to remain current in understanding and implementation of all NERC compliance standards.

Education Requirements:

• A thorough understanding of the operation of an electric system is necessary.

• A Bachelor of Science degree in Electrical Engineering is desirable (not required) and may be considered in lieu of experience.

Experience Requirements:

• Prior experience in Transmission Systems required (Substations, Transmission Lines, Operations, or Protection & Controls).

• Extensive knowledge and/or experience in transmission system operations and characteristics is preferred.

• Extensive knowledge and/or experience in substation equipment and their operating characteristics is preferred.

• General knowledge and/or experience in generation control, system protection, and system control is desired.

Knowledge, Skills & Abilities:

The successful candidate must possess:

• thorough knowledge of interconnected power systems operations.

• excellent written and oral communications skills.

• comprehensive computer skills in order to utilize numerous computer applications.

• the leadership and other interpersonal skills required to work with other professionals in a team environment.

• the ability to handle multiple inputs and tasks at one time, prioritize work and provide leadership during critical system events.

• superior problem solving skills and be comfortable making decisions with limited input and extreme time constraints.

Other Requirements:

• This position requires shift work on a rotational basis working shifts which are 12 hours in length. Shifts include days, nights, and weekends.

• Federal Energy Regulatory Commission (FERC) Standard of Conduct must be signed and adhered to.

• The applicant must already possess or be able to obtain within one year, certification by the North American Electric Reliability Council (NERC) as a Transmission Operator or Reliability Coordinator, in order to perform the position's operational responsibilities.

Additional Information:

• Relocation will be considered for this position.

• Please provide a resume with your submission.

Mississippi Power , a subsidiary of Southern Company, provides clean, safe, reliable, and affordable energy to more than 192,000 customers and communities in 23 southeast Mississippi counties. In its 98th year, Mississippi Power is a leader in customer service, workforce development and education, environmental stewardship, and employee volunteerism. The company is an industry leader when it comes to working safely, providing around-the-clock reliable service and its expert storm response. Mississippi Power has been at the forefront of innovation in the state through strategic partnerships in electric transportation and solar energy. The company has worked with the Coast Transit Authority to put the state's first electric public transportation bus in operation and with Forrest County Agriculture High School on the state's first electric school bus. It also partnered with the Hattiesburg Zoo on a new electric train and worked with the country's largest Domino's franchise to electrify its delivery fleet. Also, a leader in renewable energy, Mississippi Power partnered with the Naval Construction Battalion Center to install the first microgrid at a Navy facility. The company was among the first to introduce utility scale solar in the state with nearly 160 MW of renewable energy produced, enough to power 23,000 homes for a year. Mississippi Power's mission is to provide world-class value to our customers and communities every day.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4359

Job Category: Power Line Operations & Maintenance

Job Schedule: Full time

Company: Mississippi Power

Job Detail

• Company:
  Southern Company

Job Description

This position holds primary responsibility for the real time monitoring, operation, and control of the Bulk Power Transmission system at MPC.

Responsibilities include:

• Minute-to-minute monitoring and control of the bulk electric power system under normal system conditions.

• Analysis and evaluation of the system, determination of restoration actions and implementation of those actions under abnormal system conditions.

• The ability to remain current in understanding and implementation of all NERC compliance standards.

Education Requirements:

• A thorough understanding of the operation of an electric system is necessary.

• A Bachelor of Science degree in Electrical Engineering is desirable (not required) and may be considered in lieu of experience.

Experience Requirements:

• Prior experience in Transmission Systems required (Substations, Transmission Lines, Operations, or Protection & Controls).

• Extensive knowledge and/or experience in transmission system operations and characteristics is preferred.

• Extensive knowledge and/or experience in substation equipment and their operating characteristics is preferred.

• General knowledge and/or experience in generation control, system protection, and system control is desired.

Knowledge, Skills & Abilities:

The successful candidate must possess:

• thorough knowledge of interconnected power systems operations.

• excellent written and oral communications skills.

• comprehensive computer skills in order to utilize numerous computer applications.

• the leadership and other interpersonal skills required to work with other professionals in a team environment.

• the ability to handle multiple inputs and tasks at one time, prioritize work and provide leadership during critical system events.

• superior problem solving skills and be comfortable making decisions with limited input and extreme time constraints.

Other Requirements:

• This position requires shift work on a rotational basis working shifts which are 12 hours in length. Shifts include days, nights, and weekends.

• Federal Energy Regulatory Commission (FERC) Standard of Conduct must be signed and adhered to.

• The applicant must already possess or be able to obtain within one year, certification by the North American Electric Reliability Council (NERC) as a Transmission Operator or Reliability Coordinator, in order to perform the position's operational responsibilities.

Additional Information:

• Relocation will be considered for this position.

• Please provide a resume with your submission.

Mississippi Power , a subsidiary of Southern Company, provides clean, safe, reliable, and affordable energy to more than 192,000 customers and communities in 23 southeast Mississippi counties. In its 98th year, Mississippi Power is a leader in customer service, workforce development and education, environmental stewardship, and employee volunteerism. The company is an industry leader when it comes to working safely, providing around-the-clock reliable service and its expert storm response. Mississippi Power has been at the forefront of innovation in the state through strategic partnerships in electric transportation and solar energy. The company has worked with the Coast Transit Authority to put the state's first electric public transportation bus in operation and with Forrest County Agriculture High School on the state's first electric school bus. It also partnered with the Hattiesburg Zoo on a new electric train and worked with the country's largest Domino's franchise to electrify its delivery fleet. Also, a leader in renewable energy, Mississippi Power partnered with the Naval Construction Battalion Center to install the first microgrid at a Navy facility. The company was among the first to introduce utility scale solar in the state with nearly 160 MW of renewable energy produced, enough to power 23,000 homes for a year. Mississippi Power's mission is to provide world-class value to our customers and communities every day.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4359

Job Category: Power Line Operations & Maintenance

Job Schedule: Full time

Company: Mississippi Power

Job Detail

• Company:
  Southern Company

Job Description

Diversity, Equity, and Inclusion Specialist

Summary

The Diversity, Equity, and Inclusion (DE&I) Specialist carries out projects that support Georgia Power's commitment to creating an inclusive and equitable workplace. This is a full-time, salaried position.

Reporting to the DEI Manager, the Specialist will carry out a broad array of projects, but the primary focus will be in two areas: creating and facilitating DEI trainings and heading up a variety of creative DEI communications initiatives.

This is a full-time, salaried position. In-office days are Monday, Tuesday, and Thursday although there may be times when we shift days around to accommodate training and consulting for other teams.

Please upload a cover letter explaining your interest in the position and describing how your previous professional experience in facilitating DEI trainings and coordinating communications projects has prepared you for this role. We will not consider applications that do not have a cover letter attached.

DEI Training and Facilitation

• The DEI team creates trainings on a wide range of DEI topics and delivers these to employees across the company both virtually and in-person.

• Specialist will assist in the delivery of these trainings, so we are seeking a skilled, confident, and experienced facilitator who possesses deep knowledge of a variety of DEI subjects including race, ethnicity, gender, sexual orientation, disability, age, religion, veteran inclusion, intersectionality, social justice, psychological safety, and more. It's not enough to only know about the communities to which you belong; the DEI Specialist has a natural curiosity about others, is motivated to broaden their knowledge, and knows how to increase their cultural competency.

• There may be opportunities to help develop DEI trainings and learning tools too, so experience in curriculum design for adult learners is a plus.

Communications

• Approximately 60% of this role will involve heading up Georgia Power's internal DEI communications projects. The Specialist will design and write our monthly company-wide DEI newsletter - so the successful candidate will have excellent writing skills and be able to convey news and employees' stories in a clear, compelling way.

• This role also involves maintaining our DEI intranet site and creating and formatting our quarterly DEI Toolboxes which include visually appealing, clear, concise training materials for our managers to use.

• The Specialist will also support a new storytelling project, making and editing videos for internal use and creating accompanying discussion guides. Knowledge of accessibility in design and communications is desirable.

Education and Experience

• 3-5 years of experience working in diversity, equity, inclusion, or social justice in the non-profit, corporate, government, NGO, or higher education sectors.

• Bachelor's Degree in humanities, social sciences, communications, or other liberal arts field is required.

Job Requirements

• Outstanding written communication skills with a track record of experience writing for a professional audience. Experience writing newsletter and website content is highly desirable.

• Experience using Canva to create flyers, posters, and web graphics is preferred.

• Highly proficient in using creative and accessible design principles to create engaging PowerPoint presentations and other visual aids.

• Strong presentation and training skills; ability to convey complex topics in a relatable, sensitive, persuasive, and clear manner to audiences with varying levels of familiarity and comfort with DEI topics.

• Experience with creating trainings and workshops as well as knowledge of how to devise learning outcomes and evaluation methods are highly desirable.

• Strong understanding of diversity, equity, inclusion, and social justice concepts including intersectionality, systems of oppression, and implicit bias.

• Strong cultural competency in multiple areas of diversity and inclusion including race, gender identity and expression, disability, religion, sexual orientation, military affiliation, generational diversity, and other identity categories.

• Ability to build relationships and be influential across all levels of an organization.

• Be reliable, punctual, and organized with the ability to manage multiple projects.

• Proficient in Word, Teams, Excel, SharePoint, and other MS Office tools.

• Experience creating and editing videos is desirable.

• Ability to travel around the state of Georgia during normal business hours with occasional overnight trips is essential. Some overnight trips may include travel to our colleagues at other offices in the southeast.

Duties and Responsibilities

Communications

• Design and write monthly company-wide DEI newsletter.

• Maintain DEI intranet site by developing, writing, and collating fresh, creative, and relevant content.

• Partner with the corporate communications team to ensure that DEI news is shared in an accurate, timely manner, and that DEI messaging is relevant, engaging, and consistent.

• Design and edit presentations, webinars, handouts, and other tools to ensure they are engaging, accessible, and in line with the DEI brand.

• Create and edit short, simple videos for the DEI storytelling project.

Training and Consulting

• Facilitate trainings on topics relating to diversity, equity, and inclusion including disability, LGBTQ identities, race, gender, working with veterans, building and managing diverse teams, psychological safety, unconscious bias, and preventing and responding to bias at work.

• Deliver presentations to business units across the company on DEI initiatives and topics.

• Work with DEI Program Manager to create new trainings that address the needs of our internal customers.

Events and Other Projects

• Assists with planning and executing annual ERG Summit and DEI Excellence Awards.

• Coordinates logistics for special events including reservations, registration, signage, check-in, space set-up, event supplies and giveaways, photography, and other duties as needed.

• Support DEI team members with other projects as needed.

Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4417

Job Category: Human Resources

Job Schedule: Full time

Company: Georgia Power

Job Detail

• Company:
  Southern Company

Job Description

This position holds primary responsibility for the real time monitoring, operation, and control of the Bulk Power Transmission system at MPC.

Responsibilities include:

• Minute-to-minute monitoring and control of the bulk electric power system under normal system conditions.

• Analysis and evaluation of the system, determination of restoration actions and implementation of those actions under abnormal system conditions.

• The ability to remain current in understanding and implementation of all NERC compliance standards.

Education Requirements:

• A thorough understanding of the operation of an electric system is necessary.

• A Bachelor of Science degree in Electrical Engineering is desirable (not required) and may be considered in lieu of experience.

Experience Requirements:

• Prior experience in Transmission Systems required (Substations, Transmission Lines, Operations, or Protection & Controls).

• Extensive knowledge and/or experience in transmission system operations and characteristics is preferred.

• Extensive knowledge and/or experience in substation equipment and their operating characteristics is preferred.

• General knowledge and/or experience in generation control, system protection, and system control is desired.

Knowledge, Skills & Abilities:

The successful candidate must possess:

• thorough knowledge of interconnected power systems operations.

• excellent written and oral communications skills.

• comprehensive computer skills in order to utilize numerous computer applications.

• the leadership and other interpersonal skills required to work with other professionals in a team environment.

• the ability to handle multiple inputs and tasks at one time, prioritize work and provide leadership during critical system events.

• superior problem solving skills and be comfortable making decisions with limited input and extreme time constraints.

Other Requirements:

• This position requires shift work on a rotational basis working shifts which are 12 hours in length. Shifts include days, nights, and weekends.

• Federal Energy Regulatory Commission (FERC) Standard of Conduct must be signed and adhered to.

• The applicant must already possess or be able to obtain within one year, certification by the North American Electric Reliability Council (NERC) as a Transmission Operator or Reliability Coordinator, in order to perform the position's operational responsibilities.

Additional Information:

• Relocation will be considered for this position.

• Please provide a resume with your submission.

Mississippi Power , a subsidiary of Southern Company, provides clean, safe, reliable, and affordable energy to more than 192,000 customers and communities in 23 southeast Mississippi counties. In its 98th year, Mississippi Power is a leader in customer service, workforce development and education, environmental stewardship, and employee volunteerism. The company is an industry leader when it comes to working safely, providing around-the-clock reliable service and its expert storm response. Mississippi Power has been at the forefront of innovation in the state through strategic partnerships in electric transportation and solar energy. The company has worked with the Coast Transit Authority to put the state's first electric public transportation bus in operation and with Forrest County Agriculture High School on the state's first electric school bus. It also partnered with the Hattiesburg Zoo on a new electric train and worked with the country's largest Domino's franchise to electrify its delivery fleet. Also, a leader in renewable energy, Mississippi Power partnered with the Naval Construction Battalion Center to install the first microgrid at a Navy facility. The company was among the first to introduce utility scale solar in the state with nearly 160 MW of renewable energy produced, enough to power 23,000 homes for a year. Mississippi Power's mission is to provide world-class value to our customers and communities every day.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4359

Job Category: Power Line Operations & Maintenance

Job Schedule: Full time

Company: Mississippi Power

Job Detail

• Company:
  Southern Company

Job Description

General Plant Operator

(Operations and Maintenance Technician)

Georgia Power Company - Plant McIntosh Combined Cycle

Position Summary

Plant McIntosh anticipates the need to seek highly skilled multidiscipline candidates for a General Plant Operator (GPO) position to operate & maintain our combined cycle and/or combustion turbine power plants in Rincon, GA (Savannah, GA area). The duties of a General Plant Operator include operating, monitoring, troubleshooting, and repairing the plant's electrical, instrumentation and mechanical power plant equipment related to the operation of a combined cycle and/or a combustion turbine power plant. This position helps maintain plant maintenance records in a computer-based work order system, Maximo and performs various other duties that are expected; these include a plant maintenance rotation, system ownership assignment and various other tasks associated with operations and maintenance. This posting is intended to identify an available and qualified pool of candidates who may be considered during the next hiring cycle.

Education

• HS Graduate or Equivalent

• 2-Year College/Technical Degree or Equivalent Military Training preferred

Job Experience

• Combustion turbine, combined cycle, or fossil steam boiler-turbine, experience is desired.

• Previous operations experience desired.

• Extensive industrial maintenance and troubleshooting required, five or more years desired.

• Experience in industrial electrical/mechanical/I&C or certified training desired.

Job Requirements

• Ability to perform thorough and effective operator rounds, evaluate equipment conditions, heat rate losses, and any potential hazards. Write condition reports for any noted deficiencies.

• Must be able to learn how to independently operate a combined cycle and/or combustion turbine plant and communicate effectively with plant stakeholders. This includes following procedures and checklists for unit start-up and shutdowns.

• Define problems, collect data, establish facts, and draw valid conclusions.

• Ability to apply principles of logical thinking and deal with situations that are countered.

• Strong mechanical and electric aptitude and a demonstrated ability to troubleshoot and repair electrical and mechanical equipment are required.

• Excellent communication and problem-solving skills are required.

• Must be able to work with minimal supervision and acquire basic computer skills.

• Work with other departments for the successful execution of scheduled work and planned outages by supporting planning and scheduling activities. This includes assisting with work scope identification through system walk downs and evaluations.

• Maintain proper documentation for assigned system (inspection reports, outage reports, equipment specifications, etc.)

• Must be able to work in difficult environments including confined spaces, extreme hot and cold temperatures, indoors and outdoors, around loud noise and locations accessible only via vertical ladders or over uneven spaces, cat walks, climbing high elevations up to 100 feet or working on grated surfaces/platforms.

• Must perform duties wearing personal protective equipment (PPE) which may include: safety glasses, hard hats, respirator, dust mask, steel toe shoes, gloves and hearing protection.

Other Attributes

• Must be able to support a 24/7 schedule (rotating shift), including overtime, holiday and back shift work, along with hurricane storm duty, as required

• Excellent communication and problem solving skills, team player.

• Must be able to handle complex, pressure situations and be adaptable to a changing work environment.

• Must be a self-starter, highly motivated, and able to organize work with minimal supervision

• Role Model for Southern Company Behaviors - Our Values

• Safety First

• Unquestionable Trust

• Superior Performance

• Total Commitment

Must be able to pass the pre-employment testing: GPO 2.0 Test *

*New testing standards for General Plant Operators went into effect January 1, 2019. All interested candidates who previously qualified on the previous GPO test must take and qualify on the new GPO 2.0 test to be considered. If you meet the basic job requirements during the screening process, you will receive an invitation to take the GPO 2.0 test to meet the new requirements for General Plant Operators.

Practice Test

Many of our tests have practice tests available; there is one available for the GPO 2.0 test.

Click this link for the GPO study guide:

https://www.southerncompany.com/content/dam/southern-company/pdf/careers/gpostudyguide.pdf

Use the following information to log into the site to access the practice test:

• Username: southern

• Password: testing

Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4431

Job Category: Power Plant Operations & Maintenance

Job Schedule: Full time

Company: Georgia Power

Job Detail

• Company:
  Southern Company

Job Description

Customer Service Representative - Prattville, AL

Job Summary:

This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be ableto handle cashier responsibilities, bill inquiries, applications for service, non-pay reconnects, payment arrangements, billing adjustments, and promote products and services. The successful candidate should be knowledgeable of collection procedures. They must have the ability to engage with the public in a tactful and courteous manner.Applicant should be customer service oriented and must have a positive attitude, good communication skills, and possess strong initiative.

Responsibilities:

• Receiving and greeting customers in the local office and/or over the phone or online

• Processing payments and balancing cash funds:

• Posting payments in CSS, processing Item 14 payments, daily balancing cash drawer and kiosk

• Assisting customers with electrical service issues:

• Connect/disconnect service, assessing deposits, outdoor lighting request, outage reporting, rate selection

• Responding to customers with billing or collection inquiries:

• Final bill collections, high bill explanations, payment arrangements, special agreements set-ups, transfer payments, issuing various meter investigation orders

• Promoting and selling Alabama Power Company products and services:

• Budget billing, flat bill, EFT, paperless billing, electric water heater conversions, All Connect transfers, Agency Assistance portal, landlord portal, OCC

• Assisting customers with program requests:

• Bill extender, summary billing, SSI, text messaging enrollments (billing and outage alerts)

• Educating customers on ways to avoid/address service or payment issues in the future

• Understands the meter reading process and billing cycle

• Assisting with merchandise sales

• Representing Alabama Power Company to customers in a positive manner

Experience:

• Proven customer service experience

• Cash handling experience preferred

• Collection experience preferred

Knowledge, Skills & Abilities:

• Customer focused and excellent interpersonal skills

• Ability to work well with internal and external customers

• Strong analytical and problem-solving skills

• Ability to build and maintain relationships with customers and co-workers

• Excellent time-management, planning, and organizational skills

• Team player with ability to effectively interact with others to achieve success

• Understanding of Customer Service Code of Conduct and Code of Ethics

• Must be able to successfully complete all required testing for this position

Required Test:

• 00126 - CSR-MH (Customer Service Assessment)

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4240

Job Category: Customer Service

Job Schedule: Full time

Company: Alabama Power

Job Detail

• Company:
  Southern Company

Job Description

Customer Service Representative - Floater Position Locations: Headland, Abbeville, and Eufaula - Business Offices

Job Summary:

This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be ableto handle cashier responsibilities, bill inquiries, applications for service, non-pay reconnects, payment arrangements, billing adjustments, and promote products and services. The successful candidate should be knowledgeable of collection procedures. They must have the ability to engage with the public in a tactful and courteous manner.Applicant should be customer service oriented and must have a positive attitude, good communication skills, and possess strong initiative.

The successful candidate must be flexible and is expected to float between the Headland, Abbeville, and Eufaula offices as needed.

Responsibilities:

• Receiving and greeting customers in the local office and/or over the phone or online

• Processing payments and balancing cash funds:

• Posting payments in CSS, processing Item 14 payments, daily balancing cash drawer and kiosk

• Assisting customers with electrical service issues:

• Connect/disconnect service, assessing deposits, outdoor lighting request, outage reporting, rate selection

• Responding to customers with billing or collection inquiries:

• Final bill collections, high bill explanations, payment arrangements, special agreements set-ups, transfer payments, issuing various meter investigation orders

• Promoting and selling Alabama Power Company products and services:

• Budget billing, flat bill, EFT, paperless billing, electric water heater conversions, All Connect transfers, Agency Assistance portal, landlord portal, OCC

• Assisting customers with program requests:

• Bill extender, summary billing, SSI, text messaging enrollments (billing and outage alerts)

• Educating customers on ways to avoid/address service or payment issues in the future

• Understands the meter reading process and billing cycle

• Assisting with merchandise sales

• Representing Alabama Power Company to customers in a positive manner

Experience:

• Proven customer service experience

• Cash handling experience preferred

• Collection experience preferred

Knowledge, Skills & Abilities:

• Customer focused and excellent interpersonal skills

• Ability to work well with internal and external customers

• Strong analytical and problem-solving skills

• Ability to build and maintain relationships with customers and co-workers

• Excellent time-management, planning, and organizational skills

• Team player with ability to effectively interact with others to achieve success

• Understanding of Customer Service Code of Conduct and Code of Ethics

• Must be able to successfully complete all required testing for this position

Required Test:

• 00126 - CSR-MH (Customer Service Assessment)

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4419

Job Category: Customer Service

Job Schedule: Full time

Company: Alabama Power

Job Detail

• Company:
  Southern Company

Job Description

Customer Service Representative - Thomasville, AL

Job Summary:

This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be ableto handle cashier responsibilities, bill inquiries, applications for service, non-pay reconnects, payment arrangements, billing adjustments, and promote products and services. The successful candidate should be knowledgeable of collection procedures. They must have the ability to engage with the public in a tactful and courteous manner.Applicant should be customer service oriented and must have a positive attitude, good communication skills, and possess strong initiative.

Responsibilities:

• Receiving and greeting customers in the local office and/or over the phone or online

• Processing payments and balancing cash funds:

• Posting payments in CSS, processing Item 14 payments, daily balancing cash drawer and kiosk

• Assisting customers with electrical service issues:

• Connect/disconnect service, assessing deposits, outdoor lighting request, outage reporting, rate selection

• Responding to customers with billing or collection inquiries:

• Final bill collections, high bill explanations, payment arrangements, special agreements set-ups, transfer payments, issuing various meter investigation orders

• Promoting and selling Alabama Power Company products and services:

• Budget billing, flat bill, EFT, paperless billing, electric water heater conversions, All Connect transfers, Agency Assistance portal, landlord portal, OCC

• Assisting customers with program requests:

• Bill extender, summary billing, SSI, text messaging enrollments (billing and outage alerts)

• Educating customers on ways to avoid/address service or payment issues in the future

• Understands the meter reading process and billing cycle

• Assisting with merchandise sales

• Representing Alabama Power Company to customers in a positive manner

Experience:

• Proven customer service experience

• Cash handling experience preferred

• Collection experience preferred

Knowledge, Skills & Abilities:

• Customer focused and excellent interpersonal skills

• Ability to work well with internal and external customers

• Strong analytical and problem-solving skills

• Ability to build and maintain relationships with customers and co-workers

• Excellent time-management, planning, and organizational skills

• Team player with ability to effectively interact with others to achieve success

• Understanding of Customer Service Code of Conduct and Code of Ethics

• Must be able to successfully complete all required testing for this position

Required Test:

• 00126 - CSR-MH (Customer Service Assessment)

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4237

Job Category: Customer Service

Job Schedule: Full time

Company: Alabama Power

Job Detail

• Company:
  Southern Company

Job Description

Customer Service Representative - Prattville, AL

Job Summary:

This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be ableto handle cashier responsibilities, bill inquiries, applications for service, non-pay reconnects, payment arrangements, billing adjustments, and promote products and services. The successful candidate should be knowledgeable of collection procedures. They must have the ability to engage with the public in a tactful and courteous manner.Applicant should be customer service oriented and must have a positive attitude, good communication skills, and possess strong initiative.

Responsibilities:

• Receiving and greeting customers in the local office and/or over the phone or online

• Processing payments and balancing cash funds:

• Posting payments in CSS, processing Item 14 payments, daily balancing cash drawer and kiosk

• Assisting customers with electrical service issues:

• Connect/disconnect service, assessing deposits, outdoor lighting request, outage reporting, rate selection

• Responding to customers with billing or collection inquiries:

• Final bill collections, high bill explanations, payment arrangements, special agreements set-ups, transfer payments, issuing various meter investigation orders

• Promoting and selling Alabama Power Company products and services:

• Budget billing, flat bill, EFT, paperless billing, electric water heater conversions, All Connect transfers, Agency Assistance portal, landlord portal, OCC

• Assisting customers with program requests:

• Bill extender, summary billing, SSI, text messaging enrollments (billing and outage alerts)

• Educating customers on ways to avoid/address service or payment issues in the future

• Understands the meter reading process and billing cycle

• Assisting with merchandise sales

• Representing Alabama Power Company to customers in a positive manner

Experience:

• Proven customer service experience

• Cash handling experience preferred

• Collection experience preferred

Knowledge, Skills & Abilities:

• Customer focused and excellent interpersonal skills

• Ability to work well with internal and external customers

• Strong analytical and problem-solving skills

• Ability to build and maintain relationships with customers and co-workers

• Excellent time-management, planning, and organizational skills

• Team player with ability to effectively interact with others to achieve success

• Understanding of Customer Service Code of Conduct and Code of Ethics

• Must be able to successfully complete all required testing for this position

Required Test:

• 00126 - CSR-MH (Customer Service Assessment)

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4240

Job Category: Customer Service

Job Schedule: Full time

Company: Alabama Power

Job Detail

• Company:
  Southern Company

Job Description

Customer Service Representative - Floater Position Locations: Headland, Abbeville, and Eufaula - Business Offices

Job Summary:

This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be ableto handle cashier responsibilities, bill inquiries, applications for service, non-pay reconnects, payment arrangements, billing adjustments, and promote products and services. The successful candidate should be knowledgeable of collection procedures. They must have the ability to engage with the public in a tactful and courteous manner.Applicant should be customer service oriented and must have a positive attitude, good communication skills, and possess strong initiative.

The successful candidate must be flexible and is expected to float between the Headland, Abbeville, and Eufaula offices as needed.

Responsibilities:

• Receiving and greeting customers in the local office and/or over the phone or online

• Processing payments and balancing cash funds:

• Posting payments in CSS, processing Item 14 payments, daily balancing cash drawer and kiosk

• Assisting customers with electrical service issues:

• Connect/disconnect service, assessing deposits, outdoor lighting request, outage reporting, rate selection

• Responding to customers with billing or collection inquiries:

• Final bill collections, high bill explanations, payment arrangements, special agreements set-ups, transfer payments, issuing various meter investigation orders

• Promoting and selling Alabama Power Company products and services:

• Budget billing, flat bill, EFT, paperless billing, electric water heater conversions, All Connect transfers, Agency Assistance portal, landlord portal, OCC

• Assisting customers with program requests:

• Bill extender, summary billing, SSI, text messaging enrollments (billing and outage alerts)

• Educating customers on ways to avoid/address service or payment issues in the future

• Understands the meter reading process and billing cycle

• Assisting with merchandise sales

• Representing Alabama Power Company to customers in a positive manner

Experience:

• Proven customer service experience

• Cash handling experience preferred

• Collection experience preferred

Knowledge, Skills & Abilities:

• Customer focused and excellent interpersonal skills

• Ability to work well with internal and external customers

• Strong analytical and problem-solving skills

• Ability to build and maintain relationships with customers and co-workers

• Excellent time-management, planning, and organizational skills

• Team player with ability to effectively interact with others to achieve success

• Understanding of Customer Service Code of Conduct and Code of Ethics

• Must be able to successfully complete all required testing for this position

Required Test:

• 00126 - CSR-MH (Customer Service Assessment)

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4419

Job Category: Customer Service

Job Schedule: Full time

Company: Alabama Power

Job Detail

• Company:
  Southern Company

Job Description

Customer Service Representative - Floater Position Locations: Headland, Abbeville, and Eufaula - Business Offices

Job Summary:

This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be ableto handle cashier responsibilities, bill inquiries, applications for service, non-pay reconnects, payment arrangements, billing adjustments, and promote products and services. The successful candidate should be knowledgeable of collection procedures. They must have the ability to engage with the public in a tactful and courteous manner.Applicant should be customer service oriented and must have a positive attitude, good communication skills, and possess strong initiative.

The successful candidate must be flexible and is expected to float between the Headland, Abbeville, and Eufaula offices as needed.

Responsibilities:

• Receiving and greeting customers in the local office and/or over the phone or online

• Processing payments and balancing cash funds:

• Posting payments in CSS, processing Item 14 payments, daily balancing cash drawer and kiosk

• Assisting customers with electrical service issues:

• Connect/disconnect service, assessing deposits, outdoor lighting request, outage reporting, rate selection

• Responding to customers with billing or collection inquiries:

• Final bill collections, high bill explanations, payment arrangements, special agreements set-ups, transfer payments, issuing various meter investigation orders

• Promoting and selling Alabama Power Company products and services:

• Budget billing, flat bill, EFT, paperless billing, electric water heater conversions, All Connect transfers, Agency Assistance portal, landlord portal, OCC

• Assisting customers with program requests:

• Bill extender, summary billing, SSI, text messaging enrollments (billing and outage alerts)

• Educating customers on ways to avoid/address service or payment issues in the future

• Understands the meter reading process and billing cycle

• Assisting with merchandise sales

• Representing Alabama Power Company to customers in a positive manner

Experience:

• Proven customer service experience

• Cash handling experience preferred

• Collection experience preferred

Knowledge, Skills & Abilities:

• Customer focused and excellent interpersonal skills

• Ability to work well with internal and external customers

• Strong analytical and problem-solving skills

• Ability to build and maintain relationships with customers and co-workers

• Excellent time-management, planning, and organizational skills

• Team player with ability to effectively interact with others to achieve success

• Understanding of Customer Service Code of Conduct and Code of Ethics

• Must be able to successfully complete all required testing for this position

Required Test:

• 00126 - CSR-MH (Customer Service Assessment)

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4419

Job Category: Customer Service

Job Schedule: Full time

Company: Alabama Power

Job Detail

• Company:
  Southern Company

Job Description

Customer Service Representative - Floater Position Locations: Headland, Abbeville, and Eufaula - Business Offices

Job Summary:

This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be ableto handle cashier responsibilities, bill inquiries, applications for service, non-pay reconnects, payment arrangements, billing adjustments, and promote products and services. The successful candidate should be knowledgeable of collection procedures. They must have the ability to engage with the public in a tactful and courteous manner.Applicant should be customer service oriented and must have a positive attitude, good communication skills, and possess strong initiative.

The successful candidate must be flexible and is expected to float between the Headland, Abbeville, and Eufaula offices as needed.

Responsibilities:

• Receiving and greeting customers in the local office and/or over the phone or online

• Processing payments and balancing cash funds:

• Posting payments in CSS, processing Item 14 payments, daily balancing cash drawer and kiosk

• Assisting customers with electrical service issues:

• Connect/disconnect service, assessing deposits, outdoor lighting request, outage reporting, rate selection

• Responding to customers with billing or collection inquiries:

• Final bill collections, high bill explanations, payment arrangements, special agreements set-ups, transfer payments, issuing various meter investigation orders

• Promoting and selling Alabama Power Company products and services:

• Budget billing, flat bill, EFT, paperless billing, electric water heater conversions, All Connect transfers, Agency Assistance portal, landlord portal, OCC

• Assisting customers with program requests:

• Bill extender, summary billing, SSI, text messaging enrollments (billing and outage alerts)

• Educating customers on ways to avoid/address service or payment issues in the future

• Understands the meter reading process and billing cycle

• Assisting with merchandise sales

• Representing Alabama Power Company to customers in a positive manner

Experience:

• Proven customer service experience

• Cash handling experience preferred

• Collection experience preferred

Knowledge, Skills & Abilities:

• Customer focused and excellent interpersonal skills

• Ability to work well with internal and external customers

• Strong analytical and problem-solving skills

• Ability to build and maintain relationships with customers and co-workers

• Excellent time-management, planning, and organizational skills

• Team player with ability to effectively interact with others to achieve success

• Understanding of Customer Service Code of Conduct and Code of Ethics

• Must be able to successfully complete all required testing for this position

Required Test:

• 00126 - CSR-MH (Customer Service Assessment)

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4419

Job Category: Customer Service

Job Schedule: Full time

Company: Alabama Power

Job Detail

• Company:
  Southern Company

Job Description

Customer Service Representative - Thomasville, AL

Job Summary:

This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be ableto handle cashier responsibilities, bill inquiries, applications for service, non-pay reconnects, payment arrangements, billing adjustments, and promote products and services. The successful candidate should be knowledgeable of collection procedures. They must have the ability to engage with the public in a tactful and courteous manner.Applicant should be customer service oriented and must have a positive attitude, good communication skills, and possess strong initiative.

Responsibilities:

• Receiving and greeting customers in the local office and/or over the phone or online

• Processing payments and balancing cash funds:

• Posting payments in CSS, processing Item 14 payments, daily balancing cash drawer and kiosk

• Assisting customers with electrical service issues:

• Connect/disconnect service, assessing deposits, outdoor lighting request, outage reporting, rate selection

• Responding to customers with billing or collection inquiries:

• Final bill collections, high bill explanations, payment arrangements, special agreements set-ups, transfer payments, issuing various meter investigation orders

• Promoting and selling Alabama Power Company products and services:

• Budget billing, flat bill, EFT, paperless billing, electric water heater conversions, All Connect transfers, Agency Assistance portal, landlord portal, OCC

• Assisting customers with program requests:

• Bill extender, summary billing, SSI, text messaging enrollments (billing and outage alerts)

• Educating customers on ways to avoid/address service or payment issues in the future

• Understands the meter reading process and billing cycle

• Assisting with merchandise sales

• Representing Alabama Power Company to customers in a positive manner

Experience:

• Proven customer service experience

• Cash handling experience preferred

• Collection experience preferred

Knowledge, Skills & Abilities:

• Customer focused and excellent interpersonal skills

• Ability to work well with internal and external customers

• Strong analytical and problem-solving skills

• Ability to build and maintain relationships with customers and co-workers

• Excellent time-management, planning, and organizational skills

• Team player with ability to effectively interact with others to achieve success

• Understanding of Customer Service Code of Conduct and Code of Ethics

• Must be able to successfully complete all required testing for this position

Required Test:

• 00126 - CSR-MH (Customer Service Assessment)

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4237

Job Category: Customer Service

Job Schedule: Full time

Company: Alabama Power

Job Detail

• Company:
  Southern Company

Job Description

Customer Service Representative - Floater Position Locations: Headland, Abbeville, and Eufaula - Business Offices

Job Summary:

This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be ableto handle cashier responsibilities, bill inquiries, applications for service, non-pay reconnects, payment arrangements, billing adjustments, and promote products and services. The successful candidate should be knowledgeable of collection procedures. They must have the ability to engage with the public in a tactful and courteous manner.Applicant should be customer service oriented and must have a positive attitude, good communication skills, and possess strong initiative.

The successful candidate must be flexible and is expected to float between the Headland, Abbeville, and Eufaula offices as needed.

Responsibilities:

• Receiving and greeting customers in the local office and/or over the phone or online

• Processing payments and balancing cash funds:

• Posting payments in CSS, processing Item 14 payments, daily balancing cash drawer and kiosk

• Assisting customers with electrical service issues:

• Connect/disconnect service, assessing deposits, outdoor lighting request, outage reporting, rate selection

• Responding to customers with billing or collection inquiries:

• Final bill collections, high bill explanations, payment arrangements, special agreements set-ups, transfer payments, issuing various meter investigation orders

• Promoting and selling Alabama Power Company products and services:

• Budget billing, flat bill, EFT, paperless billing, electric water heater conversions, All Connect transfers, Agency Assistance portal, landlord portal, OCC

• Assisting customers with program requests:

• Bill extender, summary billing, SSI, text messaging enrollments (billing and outage alerts)

• Educating customers on ways to avoid/address service or payment issues in the future

• Understands the meter reading process and billing cycle

• Assisting with merchandise sales

• Representing Alabama Power Company to customers in a positive manner

Experience:

• Proven customer service experience

• Cash handling experience preferred

• Collection experience preferred

Knowledge, Skills & Abilities:

• Customer focused and excellent interpersonal skills

• Ability to work well with internal and external customers

• Strong analytical and problem-solving skills

• Ability to build and maintain relationships with customers and co-workers

• Excellent time-management, planning, and organizational skills

• Team player with ability to effectively interact with others to achieve success

• Understanding of Customer Service Code of Conduct and Code of Ethics

• Must be able to successfully complete all required testing for this position

Required Test:

• 00126 - CSR-MH (Customer Service Assessment)

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4419

Job Category: Customer Service

Job Schedule: Full time

Company: Alabama Power

Job Detail

• Company:
  Southern Company

Job Description

Customer Service Representative - Floater Position Locations: Headland, Abbeville, and Eufaula - Business Offices

Job Summary:

This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be ableto handle cashier responsibilities, bill inquiries, applications for service, non-pay reconnects, payment arrangements, billing adjustments, and promote products and services. The successful candidate should be knowledgeable of collection procedures. They must have the ability to engage with the public in a tactful and courteous manner.Applicant should be customer service oriented and must have a positive attitude, good communication skills, and possess strong initiative.

The successful candidate must be flexible and is expected to float between the Headland, Abbeville, and Eufaula offices as needed.

Responsibilities:

• Receiving and greeting customers in the local office and/or over the phone or online

• Processing payments and balancing cash funds:

• Posting payments in CSS, processing Item 14 payments, daily balancing cash drawer and kiosk

• Assisting customers with electrical service issues:

• Connect/disconnect service, assessing deposits, outdoor lighting request, outage reporting, rate selection

• Responding to customers with billing or collection inquiries:

• Final bill collections, high bill explanations, payment arrangements, special agreements set-ups, transfer payments, issuing various meter investigation orders

• Promoting and selling Alabama Power Company products and services:

• Budget billing, flat bill, EFT, paperless billing, electric water heater conversions, All Connect transfers, Agency Assistance portal, landlord portal, OCC

• Assisting customers with program requests:

• Bill extender, summary billing, SSI, text messaging enrollments (billing and outage alerts)

• Educating customers on ways to avoid/address service or payment issues in the future

• Understands the meter reading process and billing cycle

• Assisting with merchandise sales

• Representing Alabama Power Company to customers in a positive manner

Experience:

• Proven customer service experience

• Cash handling experience preferred

• Collection experience preferred

Knowledge, Skills & Abilities:

• Customer focused and excellent interpersonal skills

• Ability to work well with internal and external customers

• Strong analytical and problem-solving skills

• Ability to build and maintain relationships with customers and co-workers

• Excellent time-management, planning, and organizational skills

• Team player with ability to effectively interact with others to achieve success

• Understanding of Customer Service Code of Conduct and Code of Ethics

• Must be able to successfully complete all required testing for this position

Required Test:

• 00126 - CSR-MH (Customer Service Assessment)

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4419

Job Category: Customer Service

Job Schedule: Full time

Company: Alabama Power

Job Detail

• Company:
  Southern Company

Job Description

* THIS IS AN ABOVE GROUND POSITION

Entry level position responsible for completing a variety of tasks in support of field operations to include deactivation of service, delayed match, corrosion inspections, meter paints, reading meters and assisting with other maintenance activities as needed. Serves as a member of a crew engaged in installing, maintaining, and repairing gas mains and service lines. Performs basic tasks including operating heavy equipment, using hand tools, basic leak investigation, assisting in mechanical joining, landscape maintenance and traffic control. Performs meter reading, ERT installations and ERT programming in conjunction Automated Meter Reading duties. This is a bargaining unit position (IBEW Local 1997). This position will have an automatic progression pursuant to the terms of the collective bargaining agreement.

JOB DUTIES AND RESPONSIBILTIES

• Efficiently works a route to complete customer and compliance orders in a timely manner and in accordance with company policies and procedures and operator qualifications procedures.

• Observes all safety requirements and regulatory guidelines to ensure compliance.

• Actively and accurately captures documentation in the Mobile Data Terminal and recognizes abnormal operating conditions such as corrosion, meters under stress, etc.

• Assists in connecting and disconnecting gas service, manually turning meters on and off.

• Assists in conducting investigations of high bill complaints, stop meters and special readings by meter reading validation.

• Assists in performing regular meter inspections, paints and maintenance of above and below ground gas systems.

• Responds to questions from customers and provides answers directly or by referral.

• Provide assistance with all distribution activities involved with the installation, repair and maintenance of the distribution system to include:

• Operating basic equipment and tools

• Traffic control

• Landscaping and general maintenance

• Digging, shoring, repairing leaks, testing and wrapping pipes

• Pressure recording devices

• Uses a variety of tools (hand, air, shovels, etc.) while performing distribution crew activities.

• Ensures truck is stocked with equipment, supplies, tools and other equipment in neat and orderly condition.

• Operates Automated Dispatch system to complete meter reads and turn-offs service at customer's premise.

• Identifies abnormal operating conditions and takes appropriate actions.

• Performs simple sniff tests to detect gas leaks.

• Performs other job-related duties as required.

Education, Certificate/Licenses:

Required:

• High school diploma or GED

• Mechanical aptitude

• Basic knowledge and use of hand tools and equipment

• Ability to pass basic skills and knowledge assessments

• Valid Driver's License

Preferred:

• Field operations experience to include distribution crew work

• Experience with heavy equipment operations

• Technical school training and certification

• Welding experience or certification; Commercial driver's license or permit

Or

Equivalent academic education and experience

Specific Skills & Knowledge:

Required:

• Good written and oral communication

• Ability to use good judgment when working in potentially hazardous and emergency environments

• MS Office and Computer skills - basic proficiency

• Customer Service

• Mechanical aptitude

• Able to operate basic equipment, machinery and simple tools

• Good interpersonal skills

• Ability to resolve and diffuse difficult/escalated situations

• Knowledge of assigned geographical territory

• Ability to smell odorant used to detect gas leaks

Southern Company Gas Competencies:

Business Acumen Driving Results

Engagement Functional Expertise

Working Conditions/Physical Requirements:

• Exposure to outside elements (heat, cold, high winds)

• Safety sensitive

• Heavy lifting, bending, stooping, walking

Disclaimer: This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job; responsibilities may be changed or added without advance notice. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company Gas provides for the energy needs of millions of U.S. households and businesses. As the largest natural gas-only distribution company in the United States, with more than 150 years of history behind us, we're working to ensure that Americans have access to an abundant, safely delivered supply of natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is a leading energy company serving 9 million customers through its subsidiaries as of Jan. 1, 2019. The company provides clean, safe, reliable and affordable energy through electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company serving wholesale customers across America, a leading distributed energy infrastructure company, a fiber optics network and telecommunications services . Southern Company brands are known for excellent customer service, high reliability and affordable prices below the national average. For more than a century, we have been building the future of energy and developing the full portfolio of energy resources, including carbon-free nuclear, advanced carbon capture technologies, natural gas, renewables, energy efficiency and storage technology. Through an industry-leading commitment to innovation and a low-carbon future, Southern Company and its subsidiaries develop the customized energy solutions our customers and communities require to drive growth and prosperity. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and govern our business to the benefit of our world. Our corporate culture and hiring practices have been recognized nationally by the U.S. Department of Defense, G.I. Jobs magazine, DiversityInc, Black Enterprise, Forbes and the Women's Choice Award. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Southern Company Gas provides for the energy needs of over four million U.S. households and businesses. As the largest natural gas-only distribution company in the United States, we're working to ensure that Americans have access to a supply of clean, safe, reliable and affordable natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4425

Job Category: Gas Pipeline Operations & Maintenance

Job Schedule: Full time

Company: Atlanta Gas Light

Job Detail

• Company:
  Southern Company

Job Description

Customer Service Representative - Floater Position Locations: Headland, Abbeville, and Eufaula - Business Offices

Job Summary:

This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be ableto handle cashier responsibilities, bill inquiries, applications for service, non-pay reconnects, payment arrangements, billing adjustments, and promote products and services. The successful candidate should be knowledgeable of collection procedures. They must have the ability to engage with the public in a tactful and courteous manner.Applicant should be customer service oriented and must have a positive attitude, good communication skills, and possess strong initiative.

The successful candidate must be flexible and is expected to float between the Headland, Abbeville, and Eufaula offices as needed.

Responsibilities:

• Receiving and greeting customers in the local office and/or over the phone or online

• Processing payments and balancing cash funds:

• Posting payments in CSS, processing Item 14 payments, daily balancing cash drawer and kiosk

• Assisting customers with electrical service issues:

• Connect/disconnect service, assessing deposits, outdoor lighting request, outage reporting, rate selection

• Responding to customers with billing or collection inquiries:

• Final bill collections, high bill explanations, payment arrangements, special agreements set-ups, transfer payments, issuing various meter investigation orders

• Promoting and selling Alabama Power Company products and services:

• Budget billing, flat bill, EFT, paperless billing, electric water heater conversions, All Connect transfers, Agency Assistance portal, landlord portal, OCC

• Assisting customers with program requests:

• Bill extender, summary billing, SSI, text messaging enrollments (billing and outage alerts)

• Educating customers on ways to avoid/address service or payment issues in the future

• Understands the meter reading process and billing cycle

• Assisting with merchandise sales

• Representing Alabama Power Company to customers in a positive manner

Experience:

• Proven customer service experience

• Cash handling experience preferred

• Collection experience preferred

Knowledge, Skills & Abilities:

• Customer focused and excellent interpersonal skills

• Ability to work well with internal and external customers

• Strong analytical and problem-solving skills

• Ability to build and maintain relationships with customers and co-workers

• Excellent time-management, planning, and organizational skills

• Team player with ability to effectively interact with others to achieve success

• Understanding of Customer Service Code of Conduct and Code of Ethics

• Must be able to successfully complete all required testing for this position

Required Test:

• 00126 - CSR-MH (Customer Service Assessment)

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4419

Job Category: Customer Service

Job Schedule: Full time

Company: Alabama Power

Job Detail

• Company:
  Southern Company