Company Detail

Job Description

At VMware, we're modernizing data centers for greater agility and productivity, integrating public clouds for faster time to market, empowering digital workspaces to improve mobile experiences, and transforming cyber security. You can be a part of this amazing transformation that will impact our customers and businesses around the world. We are committed to helping our people grow professionally. Our talented employees exemplify our shared values, continue to drive innovation, and help reach our company to new heights.

Why will you enjoy this new opportunity?

Come work for vSAN, the market leader in the Gartner Magic Quadrant for Hyperconverged Infrastructure Software! vSAN pools locally attached SSDs (including NVMe TLC) from vSphere hosts and creates a distributed object store that provides fast, efficient, scalable, and fault-tolerant data access along with a rich set of data services. If you are passionate about working on systems programming, virtualization, distributed systems, scalable storage systems, kernel programming, or data services, then you will feel right at home. You will get an opportunity to collaborate with a highly talented engineering team that values innovation, quality, learning, humility, and trust.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

Within the first 6 months of employment:

• Acquire a good understanding of vSAN architecture and overall vSAN IO path.

• Contribute code changes or features of low complexity and familiarize with the code base.

Within 1 year of employment:

• Responsible for designing and implementing medium complexity features.

• Participate in design discussions, feature development and debugging activities.

• Collaborate with various vSAN engineering teams to deliver high quality solutions.

What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

• Design and implement in-kernel distributed storage systems components or features.

• Deliver high quality and robust code in the C programming language.

• Participate in debugging and fixing software defects.

• Collaborate with senior engineers, expand your knowledge, and propose improvements.

• Work with various teams to ensure that features interop seamlessly and maintain product extensibility, compatibility, and quality.

What is the leadership like for this role? What is the structure and culture of the team like?

This position reports to a Senior Engineering Manager in vSAN who, in the past, has worked in the capacity of technical lead in vSAN and as a senior engineer on other storage products within VMWare. The leadership team promotes integrity, innovation, knowledge sharing, on-going personal development, humility, and trust.

Where is the role located?

The role is based in the US with the option of working remotely, or in the office in Boston, or in the office in Palo Alto.

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com (http://www.benefits.vmware.com%20)

• Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

• Generous Time Off Programs

• 40 hours of paid time to volunteer in your community

• Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

• Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)

• Wellness reimbursement and online fitness and wellbeing classes

For US based candidates, the annual pay range (OTE for commissioned roles; Salary for other roles) for this position is: $101,000 - $230,000. The actual offer will be based on the role, location, and individual candidate experience. Bonus, commission, and/or equity may be eligible for this position. VMware offers comprehensive benefits including, but not limited to: medical, dental, and vision plans, company paid holidays, paid sick leave, and vacation time. Additional benefits for this position can be found at https://benefits.vmware.com/. Your talent advisor can share more about the specific salary range for your preferred location during the hiring process.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Engineering and Technology

Subcategory: Software Engineering

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2023-09-12

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

At VMware, we're modernizing data centers for greater agility and productivity, integrating public clouds for faster time to market, empowering digital workspaces to improve mobile experiences, and transforming cyber security. You can be a part of this amazing transformation that will impact our customers and businesses around the world. We are committed to helping our people grow professionally. Our talented employees exemplify our shared values, continue to drive innovation, and help reach our company to new heights.

Why will you enjoy this new opportunity?

Come work for vSAN, the market leader in the Gartner Magic Quadrant for Hyperconverged Infrastructure Software! vSAN pools locally attached SSDs (including NVMe TLC) from vSphere hosts and creates a distributed object store that provides fast, efficient, scalable, and fault-tolerant data access along with a rich set of data services. If you are passionate about working on systems programming, virtualization, distributed systems, scalable storage systems, kernel programming, or data services, then you will feel right at home. You will get an opportunity to collaborate with a highly talented engineering team that values innovation, quality, learning, humility, and trust.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

Within the first 6 months of employment:

• Acquire a good understanding of vSAN architecture and overall vSAN IO path.

• Contribute code changes or features of low complexity and familiarize with the code base.

Within 1 year of employment:

• Responsible for designing and implementing medium complexity features.

• Participate in design discussions, feature development and debugging activities.

• Collaborate with various vSAN engineering teams to deliver high quality solutions.

What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

• Design and implement in-kernel distributed storage systems components or features.

• Deliver high quality and robust code in the C programming language.

• Participate in debugging and fixing software defects.

• Collaborate with senior engineers, expand your knowledge, and propose improvements.

• Work with various teams to ensure that features interop seamlessly and maintain product extensibility, compatibility, and quality.

What is the leadership like for this role? What is the structure and culture of the team like?

This position reports to a Senior Engineering Manager in vSAN who, in the past, has worked in the capacity of technical lead in vSAN and as a senior engineer on other storage products within VMWare. The leadership team promotes integrity, innovation, knowledge sharing, on-going personal development, humility, and trust.

Where is the role located?

The role is based in the US with the option of working remotely, or in the office in Boston, or in the office in Palo Alto.

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com (http://www.benefits.vmware.com%20)

• Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

• Generous Time Off Programs

• 40 hours of paid time to volunteer in your community

• Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

• Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)

• Wellness reimbursement and online fitness and wellbeing classes

For US based candidates, the annual pay range (OTE for commissioned roles; Salary for other roles) for this position is: $101,000 - $230,000. The actual offer will be based on the role, location, and individual candidate experience. Bonus, commission, and/or equity may be eligible for this position. VMware offers comprehensive benefits including, but not limited to: medical, dental, and vision plans, company paid holidays, paid sick leave, and vacation time. Additional benefits for this position can be found at https://benefits.vmware.com/. Your talent advisor can share more about the specific salary range for your preferred location during the hiring process.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Engineering and Technology

Subcategory: Software Engineering

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2023-09-08

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

At VMware, we're modernizing data centers for greater agility and productivity, integrating public clouds for faster time to market, empowering digital workspaces to improve mobile experiences, and transforming cyber security. You can be a part of this amazing transformation that will impact our customers and businesses around the world. We are committed to helping our people grow professionally. Our talented employees exemplify our shared values, continue to drive innovation, and help reach our company to new heights.

Why will you enjoy this new opportunity?

Come work for vSAN, the market leader in the Gartner Magic Quadrant for Hyperconverged Infrastructure Software! vSAN pools locally attached SSDs (including NVMe TLC) from vSphere hosts and creates a distributed object store that provides fast, efficient, scalable, and fault-tolerant data access along with a rich set of data services. If you are passionate about working on systems programming, virtualization, distributed systems, scalable storage systems, kernel programming, or data services, then you will feel right at home. You will get an opportunity to collaborate with a highly talented engineering team that values innovation, quality, learning, humility, and trust.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

Within the first 6 months of employment:

• Acquire a good understanding of vSAN architecture and overall vSAN IO path.

• Contribute code changes or features of low complexity and familiarize with the code base.

Within 1 year of employment:

• Responsible for designing and implementing medium complexity features.

• Participate in design discussions, feature development and debugging activities.

• Collaborate with various vSAN engineering teams to deliver high quality solutions.

What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

• Design and implement in-kernel distributed storage systems components or features.

• Deliver high quality and robust code in the C programming language.

• Participate in debugging and fixing software defects.

• Collaborate with senior engineers, expand your knowledge, and propose improvements.

• Work with various teams to ensure that features interop seamlessly and maintain product extensibility, compatibility, and quality.

What is the leadership like for this role? What is the structure and culture of the team like?

This position reports to a Senior Engineering Manager in vSAN who, in the past, has worked in the capacity of technical lead in vSAN and as a senior engineer on other storage products within VMWare. The leadership team promotes integrity, innovation, knowledge sharing, on-going personal development, humility, and trust.

Where is the role located?

The role is based in the US with the option of working remotely, or in the office in Boston, or in the office in Palo Alto.

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com (http://www.benefits.vmware.com%20)

• Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

• Generous Time Off Programs

• 40 hours of paid time to volunteer in your community

• Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

• Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)

• Wellness reimbursement and online fitness and wellbeing classes

For US based candidates, the annual pay range (OTE for commissioned roles; Salary for other roles) for this position is: $101,000 - $230,000. The actual offer will be based on the role, location, and individual candidate experience. Bonus, commission, and/or equity may be eligible for this position. VMware offers comprehensive benefits including, but not limited to: medical, dental, and vision plans, company paid holidays, paid sick leave, and vacation time. Additional benefits for this position can be found at https://benefits.vmware.com/. Your talent advisor can share more about the specific salary range for your preferred location during the hiring process.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Engineering and Technology

Subcategory: Software Engineering

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2023-09-08

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

The Global Accounts Executive will have a sales responsibility for a VMware Global Account, partnering closely with the Global Client Director who is leading the Global Account. The individual in this role will be responsible for global consistency, global engagement, global relationships, and ultimately revenue generation that exceeds defined targets.

The primary objective will be to establish a significant software and services footprint in the largest and most influential corporations world-wide in an accelerated time-frame.

This will be accomplished by the effective use and leverage of company resources; account teams, dedicated marketing, engineering resources, and substantial executive level involvement.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

• Within 30 days, you will have the opportunity to develop a deep understanding of the VMware offerings and get to know the entire extended VMware GAM team.

• Within 60 days, you will be creating a model for sustainable growth, developing the activity that supports a healthy pipeline. You will be comfortable with the VMware business model and the approaches to developing the growth and new opportunities needed to achieve your goals. You will have met with customers and begun to identify approaches to accelerate their application transformation.

• Within 90 days, you will be comfortable building sales approaches on each of the different Sales Plays, as well as with day-to-day execution, and you will be able to bring your own style and experience to the table.

• From there you will have become a key member of the extended GAM team, and will be able to position VMware within the broader customer transformation strategy including their existing and partner ecosystem

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

• You will be selling to a dedicated Global Account, taking initiative, and working with limited direction whilst balancing creativity, entrepreneurship and risk taking

• Managing in a matrix work environment, you will need to ensure global consistency, global engagement, global relationships, and ultimately revenue generation that exceeds defined targets

• Successful Global Account Managers maximise their time with customers, engaging in their business and exploring ways in which VMware can deliver solutions. You will be working with C Level executives at Fortune 500 companies and building necessary business relationships throughout the organization

• Your individual customer account plan will establish a foundation of intelligence and insight for both short-term tactical sales opportunities as well as long-term strategic success. Excellent written and verbal communication skills with the ability to translate technical thoughts to everyday language and an overall consultative approach will set you apart from competitors.

• You will be working in the role of a highly trusted individual who maintains and expects high standards for themselves and the team

• You will need to update the Forecast and Pipeline Management tools (SFDC) on a weekly basis according to VMware standards.

Where is this role located?

The role is positioned for candidates located in (US).

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com .

• Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

• Generous Time Off Programs

• 40 hours of paid time to volunteer in your community

• Rethink's Neurodiversity program to support parents raising children with learning or behaviour challenges, or developmental disabilities

• Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)

• Wellness reimbursement and online fitness and wellbeing classes

#LI-TJAECKLE

#LIRemote

This job requisition is not eligible for employment-based immigration sponsorship by VMware.

For US based candidates, the annual pay range (OTE for commissioned roles; Salary for other roles) for this position is: $264,000 - $475,000. The actual offer will be based on the role, location, and individual candidate experience. Bonus, commission, and/or equity may be eligible for this position. VMware offers comprehensive benefits including, but not limited to: medical, dental, and vision plans, company paid holidays, paid sick leave, and vacation time. Additional benefits for this position can be found at https://benefits.vmware.com/. Your talent advisor can share more about the specific salary range for your preferred location during the hiring process.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Sales

Subcategory: Field Sales

Experience: Business Leadership

Full Time/ Part Time: Full Time

Posted Date: 2023-09-07

Global Accounts: VMware's Global Account team plays a vital role in our company's success. We serve more than 100 of VMware's largest customers, who contribute more than $1 billion a year in new product and services revenue. We're obsessed with our customers' success, and we're laser-focused on finding new ways to help them overcome challenges, generate greater revenue, and exceed their business goals. Our key strategy is called Co-Innovation, where we work with customers to apply the right talent and technology from VMware and our partners to transform the customer's business for their benefit. Are you ready to help us grow VMware's presence among our premier customers? As part of our team, you'll gain the skills, knowledge, experience, and confidence to boldly drive new business solutions for some of the world's largest and most influential companies.

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

As a technical professional interested in cyber security, you will be working with leading-edge tools and products used by our customers to protect their enterprises from cyber attacks while advising customers on best practices in implementing those products.

You will be working with a fantastic team of 'smart people who care', and who are focused on ensuring that customers are getting the most outstanding value from their investment in our products.

You will have the opportunity to explore advanced topics, tools, and techniques to advance security practices while influencing the development of the next generations of VMware/Carbon Black products.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

Within your first 6 months

. You will be expected to become familiar with the fundamental capabilities and functionalities of VMware/Carbon Black products through a combination of self-directed and instructor-led product training, one-to-one discussion with team members, and various knowledge resources.

. You will begin to gain specialized knowledge in particular areas of one or more products, sufficient to participate in technically-focused conversations with customers and colleagues.

. You will become familiar with the various value-added services that the CSE group provides customers, such as Technical Assessments and Whiteboarding sessions, as well as the tools and resources used to deliver them.

. You will be assigned one or more Customer Success Managers (CSMs) you will support as a technical resource for their customer portfolio.

. As you join regularly scheduled cadence meetings with those customers, you will become familiar with the customers' team members, product use-cases, security objectives, and success criteria.

. You will become familiar with the Technical Support process and resources used to track customer product issues.

After 6 months. You will have continued to strengthen your understanding of the technical aspects of one or more VMware/Carbon Black products sufficient to begin to be able to initiate and/or lead technical discussions on those aspects, potentially leading whiteboarding sessions on one or more topics.

. You will likely be assigned to one or more additional CSMs and associated customers to support.

. As appropriate, you will be given the opportunity to initiate and lead Technical Assessments and Customer Usage Review sessions with customers; This will lead to identifying at-risk customers and supporting the CSM in their development of customer success plans. After 12 months. As appropriate, you will continue to expand your product knowledge and customer-facing skills.

. You will be allowed to initiate and lead more advanced projects, including developing technical resources to be used by the team to deliver value-added services.

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing regularly?

You will work independently or as part of a CSE team on customer engagements to ensure customer retention and drive customer value realization. This often includes these various activities (and others, as appropriate):

. Proactively identify customers who are not following the best practices and are at risk technically

. Partner with Customer Success Managers (CSM) using an established prioritization process to conduct annual Technical Health Assessments with customers

. Review various aspects of product configuration and implementation to identify areas of improvement

. Work collaboratively with Support, Engineering, and Professional Services teams to ensure issues are resolved on time

. Collaborate with stakeholders on Customer Success and Sales team to strategize on customer account plans.

What is the leadership like for this role? What is the structure and culture of the team like?

You will work independently or as part of a CSE team on customer engagements to ensure customer retention and drive customer value realization. The personnel will have the ability to influence cross-functional teams without formal authority. The person will report to the Manager of Customer Success Engineering. The team greatly believes in collaboration. We work as one team to retain any customer.

Where is this role located?

Remote: this role is fully remote and can be done anywhere in the USA, preferably east coast or central time zone. This role requires 10-20% travel.

What are the benefits and perks of working at VMware?

A competitive and comprehensive benefits package will support you and your loved ones. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.

. Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

. Generous Time Off Programs

. 40 hours of paid time to volunteer in your community

. Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

. Financial contributions to your ongoing development (conference participation, training, course work, etc.)

. Wellness reimbursement and online fitness and well-being class

VMware

Our people transform the impossible into the essential. We challenge the status quo by inventing better ways of doing things. Our culture is one of possibilities. Where everyone is empowered to achieve success on their own terms. And together, we are crafting the future of business in a digital world.

At VMware, we have EPIC2 Values - Execution, Passion, Integrity, Customers, and Community are what define us. Learn more about our values on our careers website: http://www.vmware.com/company/careers/life-at-vmware.html . We want to hire epic people who enhance our diverse culture - people who will push us, amaze us and drive us forward. In return, we offer the freedom to define and lead your future. VMware diversity: http://www.vmware.com/company/careers/people-at-vmware.html

This job requisition is not eligible for employment-based immigration sponsorship by VMware

#LI-HD1

For US based candidates, the annual pay range (OTE for commissioned roles; Salary for other roles) for this position is: $171,000 - $308,000. The actual offer will be based on the role, location, and individual candidate experience. Bonus, commission, and/or equity may be eligible for this position. VMware offers comprehensive benefits including, but not limited to: medical, dental, and vision plans, company paid holidays, paid sick leave, and vacation time. Additional benefits for this position can be found at https://benefits.vmware.com/. Your talent advisor can share more about the specific salary range for your preferred location during the hiring process.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Sales

Subcategory: Systems Engineering

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2023-07-07

VMware's Customer Experience and Success team is devoted to helping our customers realize outcomes everywhere - whether they are engaging with our Customer Success, Professional Services, Global Support, or Learning teams. We are driven by our service code of customer advocacy, trusted guidance, and cross-functional team work. The Customer Success team is laser-focused on the health of our customers and ensuring they are realizing the most value from their VMware investments. If you have a passion for making your customers successful, join a team who is dedicated to helping customers achieve their business outcomes in the fastest time possible.

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

As a technical professional interested in cyber security, you will be working with leading-edge tools and products used by our customers to protect their enterprises from cyber attacks while advising customers on best practices in implementing those products.

You will be working with a fantastic team of 'smart people who care', and who are focused on ensuring that customers are getting the most outstanding value from their investment in our products.

You will have the opportunity to explore advanced topics, tools, and techniques to advance security practices while influencing the development of the next generations of VMware/Carbon Black products.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

Within your first 6 months

. You will be expected to become familiar with the fundamental capabilities and functionalities of VMware/Carbon Black products through a combination of self-directed and instructor-led product training, one-to-one discussion with team members, and various knowledge resources.

. You will begin to gain specialized knowledge in particular areas of one or more products, sufficient to participate in technically-focused conversations with customers and colleagues.

. You will become familiar with the various value-added services that the CSE group provides customers, such as Technical Assessments and Whiteboarding sessions, as well as the tools and resources used to deliver them.

. You will be assigned one or more Customer Success Managers (CSMs) you will support as a technical resource for their customer portfolio.

. As you join regularly scheduled cadence meetings with those customers, you will become familiar with the customers' team members, product use-cases, security objectives, and success criteria.

. You will become familiar with the Technical Support process and resources used to track customer product issues.

After 6 months. You will have continued to strengthen your understanding of the technical aspects of one or more VMware/Carbon Black products sufficient to begin to be able to initiate and/or lead technical discussions on those aspects, potentially leading whiteboarding sessions on one or more topics.

. You will likely be assigned to one or more additional CSMs and associated customers to support.

. As appropriate, you will be given the opportunity to initiate and lead Technical Assessments and Customer Usage Review sessions with customers; This will lead to identifying at-risk customers and supporting the CSM in their development of customer success plans. After 12 months. As appropriate, you will continue to expand your product knowledge and customer-facing skills.

. You will be allowed to initiate and lead more advanced projects, including developing technical resources to be used by the team to deliver value-added services.

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing regularly?

You will work independently or as part of a CSE team on customer engagements to ensure customer retention and drive customer value realization. This often includes these various activities (and others, as appropriate):

. Proactively identify customers who are not following the best practices and are at risk technically

. Partner with Customer Success Managers (CSM) using an established prioritization process to conduct annual Technical Health Assessments with customers

. Review various aspects of product configuration and implementation to identify areas of improvement

. Work collaboratively with Support, Engineering, and Professional Services teams to ensure issues are resolved on time

. Collaborate with stakeholders on Customer Success and Sales team to strategize on customer account plans.

What is the leadership like for this role? What is the structure and culture of the team like?

You will work independently or as part of a CSE team on customer engagements to ensure customer retention and drive customer value realization. The personnel will have the ability to influence cross-functional teams without formal authority. The person will report to the Manager of Customer Success Engineering. The team greatly believes in collaboration. We work as one team to retain any customer.

Where is this role located?

Remote: this role is fully remote and can be done anywhere in the USA, preferably east coast or central time zone. This role requires 10-20% travel.

What are the benefits and perks of working at VMware?

A competitive and comprehensive benefits package will support you and your loved ones. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.

. Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

. Generous Time Off Programs

. 40 hours of paid time to volunteer in your community

. Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

. Financial contributions to your ongoing development (conference participation, training, course work, etc.)

. Wellness reimbursement and online fitness and well-being class

VMware

Our people transform the impossible into the essential. We challenge the status quo by inventing better ways of doing things. Our culture is one of possibilities. Where everyone is empowered to achieve success on their own terms. And together, we are crafting the future of business in a digital world.

At VMware, we have EPIC2 Values - Execution, Passion, Integrity, Customers, and Community are what define us. Learn more about our values on our careers website: http://www.vmware.com/company/careers/life-at-vmware.html . We want to hire epic people who enhance our diverse culture - people who will push us, amaze us and drive us forward. In return, we offer the freedom to define and lead your future. VMware diversity: http://www.vmware.com/company/careers/people-at-vmware.html

This job requisition is not eligible for employment-based immigration sponsorship by VMware

#LI-HD1

For US based candidates, the annual pay range (OTE for commissioned roles; Salary for other roles) for this position is: $171,000 - $308,000. The actual offer will be based on the role, location, and individual candidate experience. Bonus, commission, and/or equity may be eligible for this position. VMware offers comprehensive benefits including, but not limited to: medical, dental, and vision plans, company paid holidays, paid sick leave, and vacation time. Additional benefits for this position can be found at https://benefits.vmware.com/. Your talent advisor can share more about the specific salary range for your preferred location during the hiring process.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Sales

Subcategory: Systems Engineering

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2023-07-07

VMware's Customer Experience and Success team is devoted to helping our customers realize outcomes everywhere - whether they are engaging with our Customer Success, Professional Services, Global Support, or Learning teams. We are driven by our service code of customer advocacy, trusted guidance, and cross-functional team work. The Customer Success team is laser-focused on the health of our customers and ensuring they are realizing the most value from their VMware investments. If you have a passion for making your customers successful, join a team who is dedicated to helping customers achieve their business outcomes in the fastest time possible.

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

As a technical professional interested in cyber security, you will be working with leading-edge tools and products used by our customers to protect their enterprises from cyber attacks while advising customers on best practices in implementing those products.

You will be working with a fantastic team of 'smart people who care', and who are focused on ensuring that customers are getting the most outstanding value from their investment in our products.

You will have the opportunity to explore advanced topics, tools, and techniques to advance security practices while influencing the development of the next generations of VMware/Carbon Black products.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

Within your first 6 months

. You will be expected to become familiar with the fundamental capabilities and functionalities of VMware/Carbon Black products through a combination of self-directed and instructor-led product training, one-to-one discussion with team members, and various knowledge resources.

. You will begin to gain specialized knowledge in particular areas of one or more products, sufficient to participate in technically-focused conversations with customers and colleagues.

. You will become familiar with the various value-added services that the CSE group provides customers, such as Technical Assessments and Whiteboarding sessions, as well as the tools and resources used to deliver them.

. You will be assigned one or more Customer Success Managers (CSMs) you will support as a technical resource for their customer portfolio.

. As you join regularly scheduled cadence meetings with those customers, you will become familiar with the customers' team members, product use-cases, security objectives, and success criteria.

. You will become familiar with the Technical Support process and resources used to track customer product issues.

After 6 months. You will have continued to strengthen your understanding of the technical aspects of one or more VMware/Carbon Black products sufficient to begin to be able to initiate and/or lead technical discussions on those aspects, potentially leading whiteboarding sessions on one or more topics.

. You will likely be assigned to one or more additional CSMs and associated customers to support.

. As appropriate, you will be given the opportunity to initiate and lead Technical Assessments and Customer Usage Review sessions with customers; This will lead to identifying at-risk customers and supporting the CSM in their development of customer success plans. After 12 months. As appropriate, you will continue to expand your product knowledge and customer-facing skills.

. You will be allowed to initiate and lead more advanced projects, including developing technical resources to be used by the team to deliver value-added services.

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing regularly?

You will work independently or as part of a CSE team on customer engagements to ensure customer retention and drive customer value realization. This often includes these various activities (and others, as appropriate):

. Proactively identify customers who are not following the best practices and are at risk technically

. Partner with Customer Success Managers (CSM) using an established prioritization process to conduct annual Technical Health Assessments with customers

. Review various aspects of product configuration and implementation to identify areas of improvement

. Work collaboratively with Support, Engineering, and Professional Services teams to ensure issues are resolved on time

. Collaborate with stakeholders on Customer Success and Sales team to strategize on customer account plans.

What is the leadership like for this role? What is the structure and culture of the team like?

You will work independently or as part of a CSE team on customer engagements to ensure customer retention and drive customer value realization. The personnel will have the ability to influence cross-functional teams without formal authority. The person will report to the Manager of Customer Success Engineering. The team greatly believes in collaboration. We work as one team to retain any customer.

Where is this role located?

Remote: this role is fully remote and can be done anywhere in the USA, preferably east coast or central time zone. This role requires 10-20% travel.

What are the benefits and perks of working at VMware?

A competitive and comprehensive benefits package will support you and your loved ones. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.

. Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

. Generous Time Off Programs

. 40 hours of paid time to volunteer in your community

. Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

. Financial contributions to your ongoing development (conference participation, training, course work, etc.)

. Wellness reimbursement and online fitness and well-being class

VMware

Our people transform the impossible into the essential. We challenge the status quo by inventing better ways of doing things. Our culture is one of possibilities. Where everyone is empowered to achieve success on their own terms. And together, we are crafting the future of business in a digital world.

At VMware, we have EPIC2 Values - Execution, Passion, Integrity, Customers, and Community are what define us. Learn more about our values on our careers website: http://www.vmware.com/company/careers/life-at-vmware.html . We want to hire epic people who enhance our diverse culture - people who will push us, amaze us and drive us forward. In return, we offer the freedom to define and lead your future. VMware diversity: http://www.vmware.com/company/careers/people-at-vmware.html

This job requisition is not eligible for employment-based immigration sponsorship by VMware

#LI-HD1

For US based candidates, the annual pay range (OTE for commissioned roles; Salary for other roles) for this position is: $171,000 - $308,000. The actual offer will be based on the role, location, and individual candidate experience. Bonus, commission, and/or equity may be eligible for this position. VMware offers comprehensive benefits including, but not limited to: medical, dental, and vision plans, company paid holidays, paid sick leave, and vacation time. Additional benefits for this position can be found at https://benefits.vmware.com/. Your talent advisor can share more about the specific salary range for your preferred location during the hiring process.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Sales

Subcategory: Systems Engineering

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2023-07-07

VMware's Customer Experience and Success team is devoted to helping our customers realize outcomes everywhere - whether they are engaging with our Customer Success, Professional Services, Global Support, or Learning teams. We are driven by our service code of customer advocacy, trusted guidance, and cross-functional team work. The Customer Success team is laser-focused on the health of our customers and ensuring they are realizing the most value from their VMware investments. If you have a passion for making your customers successful, join a team who is dedicated to helping customers achieve their business outcomes in the fastest time possible.

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

As a technical professional interested in cyber security, you will be working with leading-edge tools and products used by our customers to protect their enterprises from cyber attacks while advising customers on best practices in implementing those products.

You will be working with a fantastic team of 'smart people who care', and who are focused on ensuring that customers are getting the most outstanding value from their investment in our products.

You will have the opportunity to explore advanced topics, tools, and techniques to advance security practices while influencing the development of the next generations of VMware/Carbon Black products.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

Within your first 6 months

. You will be expected to become familiar with the fundamental capabilities and functionalities of VMware/Carbon Black products through a combination of self-directed and instructor-led product training, one-to-one discussion with team members, and various knowledge resources.

. You will begin to gain specialized knowledge in particular areas of one or more products, sufficient to participate in technically-focused conversations with customers and colleagues.

. You will become familiar with the various value-added services that the CSE group provides customers, such as Technical Assessments and Whiteboarding sessions, as well as the tools and resources used to deliver them.

. You will be assigned one or more Customer Success Managers (CSMs) you will support as a technical resource for their customer portfolio.

. As you join regularly scheduled cadence meetings with those customers, you will become familiar with the customers' team members, product use-cases, security objectives, and success criteria.

. You will become familiar with the Technical Support process and resources used to track customer product issues.

After 6 months. You will have continued to strengthen your understanding of the technical aspects of one or more VMware/Carbon Black products sufficient to begin to be able to initiate and/or lead technical discussions on those aspects, potentially leading whiteboarding sessions on one or more topics.

. You will likely be assigned to one or more additional CSMs and associated customers to support.

. As appropriate, you will be given the opportunity to initiate and lead Technical Assessments and Customer Usage Review sessions with customers; This will lead to identifying at-risk customers and supporting the CSM in their development of customer success plans. After 12 months. As appropriate, you will continue to expand your product knowledge and customer-facing skills.

. You will be allowed to initiate and lead more advanced projects, including developing technical resources to be used by the team to deliver value-added services.

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing regularly?

You will work independently or as part of a CSE team on customer engagements to ensure customer retention and drive customer value realization. This often includes these various activities (and others, as appropriate):

. Proactively identify customers who are not following the best practices and are at risk technically

. Partner with Customer Success Managers (CSM) using an established prioritization process to conduct annual Technical Health Assessments with customers

. Review various aspects of product configuration and implementation to identify areas of improvement

. Work collaboratively with Support, Engineering, and Professional Services teams to ensure issues are resolved on time

. Collaborate with stakeholders on Customer Success and Sales team to strategize on customer account plans.

What is the leadership like for this role? What is the structure and culture of the team like?

You will work independently or as part of a CSE team on customer engagements to ensure customer retention and drive customer value realization. The personnel will have the ability to influence cross-functional teams without formal authority. The person will report to the Manager of Customer Success Engineering. The team greatly believes in collaboration. We work as one team to retain any customer.

Where is this role located?

Remote: this role is fully remote and can be done anywhere in the USA, preferably east coast or central time zone. This role requires 10-20% travel.

What are the benefits and perks of working at VMware?

A competitive and comprehensive benefits package will support you and your loved ones. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.

. Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

. Generous Time Off Programs

. 40 hours of paid time to volunteer in your community

. Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

. Financial contributions to your ongoing development (conference participation, training, course work, etc.)

. Wellness reimbursement and online fitness and well-being class

VMware

Our people transform the impossible into the essential. We challenge the status quo by inventing better ways of doing things. Our culture is one of possibilities. Where everyone is empowered to achieve success on their own terms. And together, we are crafting the future of business in a digital world.

At VMware, we have EPIC2 Values - Execution, Passion, Integrity, Customers, and Community are what define us. Learn more about our values on our careers website: http://www.vmware.com/company/careers/life-at-vmware.html . We want to hire epic people who enhance our diverse culture - people who will push us, amaze us and drive us forward. In return, we offer the freedom to define and lead your future. VMware diversity: http://www.vmware.com/company/careers/people-at-vmware.html

This job requisition is not eligible for employment-based immigration sponsorship by VMware

#LI-HD1

For US based candidates, the annual pay range (OTE for commissioned roles; Salary for other roles) for this position is: $171,000 - $308,000. The actual offer will be based on the role, location, and individual candidate experience. Bonus, commission, and/or equity may be eligible for this position. VMware offers comprehensive benefits including, but not limited to: medical, dental, and vision plans, company paid holidays, paid sick leave, and vacation time. Additional benefits for this position can be found at https://benefits.vmware.com/. Your talent advisor can share more about the specific salary range for your preferred location during the hiring process.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Sales

Subcategory: Systems Engineering

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2023-07-07

VMware's Customer Experience and Success team is devoted to helping our customers realize outcomes everywhere - whether they are engaging with our Customer Success, Professional Services, Global Support, or Learning teams. We are driven by our service code of customer advocacy, trusted guidance, and cross-functional team work. The Customer Success team is laser-focused on the health of our customers and ensuring they are realizing the most value from their VMware investments. If you have a passion for making your customers successful, join a team who is dedicated to helping customers achieve their business outcomes in the fastest time possible.

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

As a technical professional interested in cyber security, you will be working with leading-edge tools and products used by our customers to protect their enterprises from cyber attacks while advising customers on best practices in implementing those products.

You will be working with a fantastic team of 'smart people who care', and who are focused on ensuring that customers are getting the most outstanding value from their investment in our products.

You will have the opportunity to explore advanced topics, tools, and techniques to advance security practices while influencing the development of the next generations of VMware/Carbon Black products.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

Within your first 6 months

. You will be expected to become familiar with the fundamental capabilities and functionalities of VMware/Carbon Black products through a combination of self-directed and instructor-led product training, one-to-one discussion with team members, and various knowledge resources.

. You will begin to gain specialized knowledge in particular areas of one or more products, sufficient to participate in technically-focused conversations with customers and colleagues.

. You will become familiar with the various value-added services that the CSE group provides customers, such as Technical Assessments and Whiteboarding sessions, as well as the tools and resources used to deliver them.

. You will be assigned one or more Customer Success Managers (CSMs) you will support as a technical resource for their customer portfolio.

. As you join regularly scheduled cadence meetings with those customers, you will become familiar with the customers' team members, product use-cases, security objectives, and success criteria.

. You will become familiar with the Technical Support process and resources used to track customer product issues.

After 6 months. You will have continued to strengthen your understanding of the technical aspects of one or more VMware/Carbon Black products sufficient to begin to be able to initiate and/or lead technical discussions on those aspects, potentially leading whiteboarding sessions on one or more topics.

. You will likely be assigned to one or more additional CSMs and associated customers to support.

. As appropriate, you will be given the opportunity to initiate and lead Technical Assessments and Customer Usage Review sessions with customers; This will lead to identifying at-risk customers and supporting the CSM in their development of customer success plans. After 12 months. As appropriate, you will continue to expand your product knowledge and customer-facing skills.

. You will be allowed to initiate and lead more advanced projects, including developing technical resources to be used by the team to deliver value-added services.

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing regularly?

You will work independently or as part of a CSE team on customer engagements to ensure customer retention and drive customer value realization. This often includes these various activities (and others, as appropriate):

. Proactively identify customers who are not following the best practices and are at risk technically

. Partner with Customer Success Managers (CSM) using an established prioritization process to conduct annual Technical Health Assessments with customers

. Review various aspects of product configuration and implementation to identify areas of improvement

. Work collaboratively with Support, Engineering, and Professional Services teams to ensure issues are resolved on time

. Collaborate with stakeholders on Customer Success and Sales team to strategize on customer account plans.

What is the leadership like for this role? What is the structure and culture of the team like?

You will work independently or as part of a CSE team on customer engagements to ensure customer retention and drive customer value realization. The personnel will have the ability to influence cross-functional teams without formal authority. The person will report to the Manager of Customer Success Engineering. The team greatly believes in collaboration. We work as one team to retain any customer.

Where is this role located?

Remote: this role is fully remote and can be done anywhere in the USA, preferably east coast or central time zone. This role requires 10-20% travel.

What are the benefits and perks of working at VMware?

A competitive and comprehensive benefits package will support you and your loved ones. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.

. Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

. Generous Time Off Programs

. 40 hours of paid time to volunteer in your community

. Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

. Financial contributions to your ongoing development (conference participation, training, course work, etc.)

. Wellness reimbursement and online fitness and well-being class

VMware

Our people transform the impossible into the essential. We challenge the status quo by inventing better ways of doing things. Our culture is one of possibilities. Where everyone is empowered to achieve success on their own terms. And together, we are crafting the future of business in a digital world.

At VMware, we have EPIC2 Values - Execution, Passion, Integrity, Customers, and Community are what define us. Learn more about our values on our careers website: http://www.vmware.com/company/careers/life-at-vmware.html . We want to hire epic people who enhance our diverse culture - people who will push us, amaze us and drive us forward. In return, we offer the freedom to define and lead your future. VMware diversity: http://www.vmware.com/company/careers/people-at-vmware.html

This job requisition is not eligible for employment-based immigration sponsorship by VMware

#LI-HD1

For US based candidates, the annual pay range (OTE for commissioned roles; Salary for other roles) for this position is: $171,000 - $308,000. The actual offer will be based on the role, location, and individual candidate experience. Bonus, commission, and/or equity may be eligible for this position. VMware offers comprehensive benefits including, but not limited to: medical, dental, and vision plans, company paid holidays, paid sick leave, and vacation time. Additional benefits for this position can be found at https://benefits.vmware.com/. Your talent advisor can share more about the specific salary range for your preferred location during the hiring process.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Sales

Subcategory: Systems Engineering

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2023-07-07

VMware's Customer Experience and Success team is devoted to helping our customers realize outcomes everywhere - whether they are engaging with our Customer Success, Professional Services, Global Support, or Learning teams. We are driven by our service code of customer advocacy, trusted guidance, and cross-functional team work. The Customer Success team is laser-focused on the health of our customers and ensuring they are realizing the most value from their VMware investments. If you have a passion for making your customers successful, join a team who is dedicated to helping customers achieve their business outcomes in the fastest time possible.

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

As a technical professional interested in cyber security, you will be working with leading-edge tools and products used by our customers to protect their enterprises from cyber attacks while advising customers on best practices in implementing those products.

You will be working with a fantastic team of 'smart people who care', and who are focused on ensuring that customers are getting the most outstanding value from their investment in our products.

You will have the opportunity to explore advanced topics, tools, and techniques to advance security practices while influencing the development of the next generations of VMware/Carbon Black products.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

Within your first 6 months

. You will be expected to become familiar with the fundamental capabilities and functionalities of VMware/Carbon Black products through a combination of self-directed and instructor-led product training, one-to-one discussion with team members, and various knowledge resources.

. You will begin to gain specialized knowledge in particular areas of one or more products, sufficient to participate in technically-focused conversations with customers and colleagues.

. You will become familiar with the various value-added services that the CSE group provides customers, such as Technical Assessments and Whiteboarding sessions, as well as the tools and resources used to deliver them.

. You will be assigned one or more Customer Success Managers (CSMs) you will support as a technical resource for their customer portfolio.

. As you join regularly scheduled cadence meetings with those customers, you will become familiar with the customers' team members, product use-cases, security objectives, and success criteria.

. You will become familiar with the Technical Support process and resources used to track customer product issues.

After 6 months. You will have continued to strengthen your understanding of the technical aspects of one or more VMware/Carbon Black products sufficient to begin to be able to initiate and/or lead technical discussions on those aspects, potentially leading whiteboarding sessions on one or more topics.

. You will likely be assigned to one or more additional CSMs and associated customers to support.

. As appropriate, you will be given the opportunity to initiate and lead Technical Assessments and Customer Usage Review sessions with customers; This will lead to identifying at-risk customers and supporting the CSM in their development of customer success plans. After 12 months. As appropriate, you will continue to expand your product knowledge and customer-facing skills.

. You will be allowed to initiate and lead more advanced projects, including developing technical resources to be used by the team to deliver value-added services.

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing regularly?

You will work independently or as part of a CSE team on customer engagements to ensure customer retention and drive customer value realization. This often includes these various activities (and others, as appropriate):

. Proactively identify customers who are not following the best practices and are at risk technically

. Partner with Customer Success Managers (CSM) using an established prioritization process to conduct annual Technical Health Assessments with customers

. Review various aspects of product configuration and implementation to identify areas of improvement

. Work collaboratively with Support, Engineering, and Professional Services teams to ensure issues are resolved on time

. Collaborate with stakeholders on Customer Success and Sales team to strategize on customer account plans.

What is the leadership like for this role? What is the structure and culture of the team like?

You will work independently or as part of a CSE team on customer engagements to ensure customer retention and drive customer value realization. The personnel will have the ability to influence cross-functional teams without formal authority. The person will report to the Manager of Customer Success Engineering. The team greatly believes in collaboration. We work as one team to retain any customer.

Where is this role located?

Remote: this role is fully remote and can be done anywhere in the USA, preferably east coast or central time zone. This role requires 10-20% travel.

What are the benefits and perks of working at VMware?

A competitive and comprehensive benefits package will support you and your loved ones. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.

. Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

. Generous Time Off Programs

. 40 hours of paid time to volunteer in your community

. Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

. Financial contributions to your ongoing development (conference participation, training, course work, etc.)

. Wellness reimbursement and online fitness and well-being class

VMware

Our people transform the impossible into the essential. We challenge the status quo by inventing better ways of doing things. Our culture is one of possibilities. Where everyone is empowered to achieve success on their own terms. And together, we are crafting the future of business in a digital world.

At VMware, we have EPIC2 Values - Execution, Passion, Integrity, Customers, and Community are what define us. Learn more about our values on our careers website: http://www.vmware.com/company/careers/life-at-vmware.html . We want to hire epic people who enhance our diverse culture - people who will push us, amaze us and drive us forward. In return, we offer the freedom to define and lead your future. VMware diversity: http://www.vmware.com/company/careers/people-at-vmware.html

This job requisition is not eligible for employment-based immigration sponsorship by VMware

#LI-HD1

For US based candidates, the annual pay range (OTE for commissioned roles; Salary for other roles) for this position is: $171,000 - $308,000. The actual offer will be based on the role, location, and individual candidate experience. Bonus, commission, and/or equity may be eligible for this position. VMware offers comprehensive benefits including, but not limited to: medical, dental, and vision plans, company paid holidays, paid sick leave, and vacation time. Additional benefits for this position can be found at https://benefits.vmware.com/. Your talent advisor can share more about the specific salary range for your preferred location during the hiring process.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Sales

Subcategory: Systems Engineering

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2023-07-07

VMware's Customer Experience and Success team is devoted to helping our customers realize outcomes everywhere - whether they are engaging with our Customer Success, Professional Services, Global Support, or Learning teams. We are driven by our service code of customer advocacy, trusted guidance, and cross-functional team work. The Customer Success team is laser-focused on the health of our customers and ensuring they are realizing the most value from their VMware investments. If you have a passion for making your customers successful, join a team who is dedicated to helping customers achieve their business outcomes in the fastest time possible.

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

As a technical professional interested in cyber security, you will be working with leading-edge tools and products used by our customers to protect their enterprises from cyber attacks while advising customers on best practices in implementing those products.

You will be working with a fantastic team of 'smart people who care', and who are focused on ensuring that customers are getting the most outstanding value from their investment in our products.

You will have the opportunity to explore advanced topics, tools, and techniques to advance security practices while influencing the development of the next generations of VMware/Carbon Black products.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

Within your first 6 months

. You will be expected to become familiar with the fundamental capabilities and functionalities of VMware/Carbon Black products through a combination of self-directed and instructor-led product training, one-to-one discussion with team members, and various knowledge resources.

. You will begin to gain specialized knowledge in particular areas of one or more products, sufficient to participate in technically-focused conversations with customers and colleagues.

. You will become familiar with the various value-added services that the CSE group provides customers, such as Technical Assessments and Whiteboarding sessions, as well as the tools and resources used to deliver them.

. You will be assigned one or more Customer Success Managers (CSMs) you will support as a technical resource for their customer portfolio.

. As you join regularly scheduled cadence meetings with those customers, you will become familiar with the customers' team members, product use-cases, security objectives, and success criteria.

. You will become familiar with the Technical Support process and resources used to track customer product issues.

After 6 months. You will have continued to strengthen your understanding of the technical aspects of one or more VMware/Carbon Black products sufficient to begin to be able to initiate and/or lead technical discussions on those aspects, potentially leading whiteboarding sessions on one or more topics.

. You will likely be assigned to one or more additional CSMs and associated customers to support.

. As appropriate, you will be given the opportunity to initiate and lead Technical Assessments and Customer Usage Review sessions with customers; This will lead to identifying at-risk customers and supporting the CSM in their development of customer success plans. After 12 months. As appropriate, you will continue to expand your product knowledge and customer-facing skills.

. You will be allowed to initiate and lead more advanced projects, including developing technical resources to be used by the team to deliver value-added services.

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing regularly?

You will work independently or as part of a CSE team on customer engagements to ensure customer retention and drive customer value realization. This often includes these various activities (and others, as appropriate):

. Proactively identify customers who are not following the best practices and are at risk technically

. Partner with Customer Success Managers (CSM) using an established prioritization process to conduct annual Technical Health Assessments with customers

. Review various aspects of product configuration and implementation to identify areas of improvement

. Work collaboratively with Support, Engineering, and Professional Services teams to ensure issues are resolved on time

. Collaborate with stakeholders on Customer Success and Sales team to strategize on customer account plans.

What is the leadership like for this role? What is the structure and culture of the team like?

You will work independently or as part of a CSE team on customer engagements to ensure customer retention and drive customer value realization. The personnel will have the ability to influence cross-functional teams without formal authority. The person will report to the Manager of Customer Success Engineering. The team greatly believes in collaboration. We work as one team to retain any customer.

Where is this role located?

Remote: this role is fully remote and can be done anywhere in the USA, preferably east coast or central time zone. This role requires 10-20% travel.

What are the benefits and perks of working at VMware?

A competitive and comprehensive benefits package will support you and your loved ones. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.

. Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

. Generous Time Off Programs

. 40 hours of paid time to volunteer in your community

. Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

. Financial contributions to your ongoing development (conference participation, training, course work, etc.)

. Wellness reimbursement and online fitness and well-being class

VMware

Our people transform the impossible into the essential. We challenge the status quo by inventing better ways of doing things. Our culture is one of possibilities. Where everyone is empowered to achieve success on their own terms. And together, we are crafting the future of business in a digital world.

At VMware, we have EPIC2 Values - Execution, Passion, Integrity, Customers, and Community are what define us. Learn more about our values on our careers website: http://www.vmware.com/company/careers/life-at-vmware.html . We want to hire epic people who enhance our diverse culture - people who will push us, amaze us and drive us forward. In return, we offer the freedom to define and lead your future. VMware diversity: http://www.vmware.com/company/careers/people-at-vmware.html

This job requisition is not eligible for employment-based immigration sponsorship by VMware

#LI-HD1

For US based candidates, the annual pay range (OTE for commissioned roles; Salary for other roles) for this position is: $171,000 - $308,000. The actual offer will be based on the role, location, and individual candidate experience. Bonus, commission, and/or equity may be eligible for this position. VMware offers comprehensive benefits including, but not limited to: medical, dental, and vision plans, company paid holidays, paid sick leave, and vacation time. Additional benefits for this position can be found at https://benefits.vmware.com/. Your talent advisor can share more about the specific salary range for your preferred location during the hiring process.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Sales

Subcategory: Systems Engineering

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2023-07-07

VMware's Customer Experience and Success team is devoted to helping our customers realize outcomes everywhere - whether they are engaging with our Customer Success, Professional Services, Global Support, or Learning teams. We are driven by our service code of customer advocacy, trusted guidance, and cross-functional team work. The Customer Success team is laser-focused on the health of our customers and ensuring they are realizing the most value from their VMware investments. If you have a passion for making your customers successful, join a team who is dedicated to helping customers achieve their business outcomes in the fastest time possible.

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

As a technical professional interested in cyber security, you will be working with leading-edge tools and products used by our customers to protect their enterprises from cyber attacks while advising customers on best practices in implementing those products.

You will be working with a fantastic team of 'smart people who care', and who are focused on ensuring that customers are getting the most outstanding value from their investment in our products.

You will have the opportunity to explore advanced topics, tools, and techniques to advance security practices while influencing the development of the next generations of VMware/Carbon Black products.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

Within your first 6 months

. You will be expected to become familiar with the fundamental capabilities and functionalities of VMware/Carbon Black products through a combination of self-directed and instructor-led product training, one-to-one discussion with team members, and various knowledge resources.

. You will begin to gain specialized knowledge in particular areas of one or more products, sufficient to participate in technically-focused conversations with customers and colleagues.

. You will become familiar with the various value-added services that the CSE group provides customers, such as Technical Assessments and Whiteboarding sessions, as well as the tools and resources used to deliver them.

. You will be assigned one or more Customer Success Managers (CSMs) you will support as a technical resource for their customer portfolio.

. As you join regularly scheduled cadence meetings with those customers, you will become familiar with the customers' team members, product use-cases, security objectives, and success criteria.

. You will become familiar with the Technical Support process and resources used to track customer product issues.

After 6 months. You will have continued to strengthen your understanding of the technical aspects of one or more VMware/Carbon Black products sufficient to begin to be able to initiate and/or lead technical discussions on those aspects, potentially leading whiteboarding sessions on one or more topics.

. You will likely be assigned to one or more additional CSMs and associated customers to support.

. As appropriate, you will be given the opportunity to initiate and lead Technical Assessments and Customer Usage Review sessions with customers; This will lead to identifying at-risk customers and supporting the CSM in their development of customer success plans. After 12 months. As appropriate, you will continue to expand your product knowledge and customer-facing skills.

. You will be allowed to initiate and lead more advanced projects, including developing technical resources to be used by the team to deliver value-added services.

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing regularly?

You will work independently or as part of a CSE team on customer engagements to ensure customer retention and drive customer value realization. This often includes these various activities (and others, as appropriate):

. Proactively identify customers who are not following the best practices and are at risk technically

. Partner with Customer Success Managers (CSM) using an established prioritization process to conduct annual Technical Health Assessments with customers

. Review various aspects of product configuration and implementation to identify areas of improvement

. Work collaboratively with Support, Engineering, and Professional Services teams to ensure issues are resolved on time

. Collaborate with stakeholders on Customer Success and Sales team to strategize on customer account plans.

What is the leadership like for this role? What is the structure and culture of the team like?

You will work independently or as part of a CSE team on customer engagements to ensure customer retention and drive customer value realization. The personnel will have the ability to influence cross-functional teams without formal authority. The person will report to the Manager of Customer Success Engineering. The team greatly believes in collaboration. We work as one team to retain any customer.

Where is this role located?

Remote: this role is fully remote and can be done anywhere in the USA, preferably east coast or central time zone. This role requires 10-20% travel.

What are the benefits and perks of working at VMware?

A competitive and comprehensive benefits package will support you and your loved ones. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.

. Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

. Generous Time Off Programs

. 40 hours of paid time to volunteer in your community

. Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

. Financial contributions to your ongoing development (conference participation, training, course work, etc.)

. Wellness reimbursement and online fitness and well-being class

VMware

Our people transform the impossible into the essential. We challenge the status quo by inventing better ways of doing things. Our culture is one of possibilities. Where everyone is empowered to achieve success on their own terms. And together, we are crafting the future of business in a digital world.

At VMware, we have EPIC2 Values - Execution, Passion, Integrity, Customers, and Community are what define us. Learn more about our values on our careers website: http://www.vmware.com/company/careers/life-at-vmware.html . We want to hire epic people who enhance our diverse culture - people who will push us, amaze us and drive us forward. In return, we offer the freedom to define and lead your future. VMware diversity: http://www.vmware.com/company/careers/people-at-vmware.html

This job requisition is not eligible for employment-based immigration sponsorship by VMware

#LI-HD1

For US based candidates, the annual pay range (OTE for commissioned roles; Salary for other roles) for this position is: $171,000 - $308,000. The actual offer will be based on the role, location, and individual candidate experience. Bonus, commission, and/or equity may be eligible for this position. VMware offers comprehensive benefits including, but not limited to: medical, dental, and vision plans, company paid holidays, paid sick leave, and vacation time. Additional benefits for this position can be found at https://benefits.vmware.com/. Your talent advisor can share more about the specific salary range for your preferred location during the hiring process.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Sales

Subcategory: Systems Engineering

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2023-07-07

VMware's Customer Experience and Success team is devoted to helping our customers realize outcomes everywhere - whether they are engaging with our Customer Success, Professional Services, Global Support, or Learning teams. We are driven by our service code of customer advocacy, trusted guidance, and cross-functional team work. The Customer Success team is laser-focused on the health of our customers and ensuring they are realizing the most value from their VMware investments. If you have a passion for making your customers successful, join a team who is dedicated to helping customers achieve their business outcomes in the fastest time possible.

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

As a technical professional interested in cyber security, you will be working with leading-edge tools and products used by our customers to protect their enterprises from cyber attacks while advising customers on best practices in implementing those products.

You will be working with a fantastic team of 'smart people who care', and who are focused on ensuring that customers are getting the most outstanding value from their investment in our products.

You will have the opportunity to explore advanced topics, tools, and techniques to advance security practices while influencing the development of the next generations of VMware/Carbon Black products.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

Within your first 6 months

. You will be expected to become familiar with the fundamental capabilities and functionalities of VMware/Carbon Black products through a combination of self-directed and instructor-led product training, one-to-one discussion with team members, and various knowledge resources.

. You will begin to gain specialized knowledge in particular areas of one or more products, sufficient to participate in technically-focused conversations with customers and colleagues.

. You will become familiar with the various value-added services that the CSE group provides customers, such as Technical Assessments and Whiteboarding sessions, as well as the tools and resources used to deliver them.

. You will be assigned one or more Customer Success Managers (CSMs) you will support as a technical resource for their customer portfolio.

. As you join regularly scheduled cadence meetings with those customers, you will become familiar with the customers' team members, product use-cases, security objectives, and success criteria.

. You will become familiar with the Technical Support process and resources used to track customer product issues.

After 6 months. You will have continued to strengthen your understanding of the technical aspects of one or more VMware/Carbon Black products sufficient to begin to be able to initiate and/or lead technical discussions on those aspects, potentially leading whiteboarding sessions on one or more topics.

. You will likely be assigned to one or more additional CSMs and associated customers to support.

. As appropriate, you will be given the opportunity to initiate and lead Technical Assessments and Customer Usage Review sessions with customers; This will lead to identifying at-risk customers and supporting the CSM in their development of customer success plans. After 12 months. As appropriate, you will continue to expand your product knowledge and customer-facing skills.

. You will be allowed to initiate and lead more advanced projects, including developing technical resources to be used by the team to deliver value-added services.

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing regularly?

You will work independently or as part of a CSE team on customer engagements to ensure customer retention and drive customer value realization. This often includes these various activities (and others, as appropriate):

. Proactively identify customers who are not following the best practices and are at risk technically

. Partner with Customer Success Managers (CSM) using an established prioritization process to conduct annual Technical Health Assessments with customers

. Review various aspects of product configuration and implementation to identify areas of improvement

. Work collaboratively with Support, Engineering, and Professional Services teams to ensure issues are resolved on time

. Collaborate with stakeholders on Customer Success and Sales team to strategize on customer account plans.

What is the leadership like for this role? What is the structure and culture of the team like?

You will work independently or as part of a CSE team on customer engagements to ensure customer retention and drive customer value realization. The personnel will have the ability to influence cross-functional teams without formal authority. The person will report to the Manager of Customer Success Engineering. The team greatly believes in collaboration. We work as one team to retain any customer.

Where is this role located?

Remote: this role is fully remote and can be done anywhere in the USA, preferably east coast or central time zone. This role requires 10-20% travel.

What are the benefits and perks of working at VMware?

A competitive and comprehensive benefits package will support you and your loved ones. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.

. Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

. Generous Time Off Programs

. 40 hours of paid time to volunteer in your community

. Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

. Financial contributions to your ongoing development (conference participation, training, course work, etc.)

. Wellness reimbursement and online fitness and well-being class

VMware

Our people transform the impossible into the essential. We challenge the status quo by inventing better ways of doing things. Our culture is one of possibilities. Where everyone is empowered to achieve success on their own terms. And together, we are crafting the future of business in a digital world.

At VMware, we have EPIC2 Values - Execution, Passion, Integrity, Customers, and Community are what define us. Learn more about our values on our careers website: http://www.vmware.com/company/careers/life-at-vmware.html . We want to hire epic people who enhance our diverse culture - people who will push us, amaze us and drive us forward. In return, we offer the freedom to define and lead your future. VMware diversity: http://www.vmware.com/company/careers/people-at-vmware.html

This job requisition is not eligible for employment-based immigration sponsorship by VMware

#LI-HD1

For US based candidates, the annual pay range (OTE for commissioned roles; Salary for other roles) for this position is: $171,000 - $308,000. The actual offer will be based on the role, location, and individual candidate experience. Bonus, commission, and/or equity may be eligible for this position. VMware offers comprehensive benefits including, but not limited to: medical, dental, and vision plans, company paid holidays, paid sick leave, and vacation time. Additional benefits for this position can be found at https://benefits.vmware.com/. Your talent advisor can share more about the specific salary range for your preferred location during the hiring process.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Sales

Subcategory: Systems Engineering

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2023-07-07

VMware's Customer Experience and Success team is devoted to helping our customers realize outcomes everywhere - whether they are engaging with our Customer Success, Professional Services, Global Support, or Learning teams. We are driven by our service code of customer advocacy, trusted guidance, and cross-functional team work. The Customer Success team is laser-focused on the health of our customers and ensuring they are realizing the most value from their VMware investments. If you have a passion for making your customers successful, join a team who is dedicated to helping customers achieve their business outcomes in the fastest time possible.

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

As a technical professional interested in cyber security, you will be working with leading-edge tools and products used by our customers to protect their enterprises from cyber attacks while advising customers on best practices in implementing those products.

You will be working with a fantastic team of 'smart people who care', and who are focused on ensuring that customers are getting the most outstanding value from their investment in our products.

You will have the opportunity to explore advanced topics, tools, and techniques to advance security practices while influencing the development of the next generations of VMware/Carbon Black products.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

Within your first 6 months

. You will be expected to become familiar with the fundamental capabilities and functionalities of VMware/Carbon Black products through a combination of self-directed and instructor-led product training, one-to-one discussion with team members, and various knowledge resources.

. You will begin to gain specialized knowledge in particular areas of one or more products, sufficient to participate in technically-focused conversations with customers and colleagues.

. You will become familiar with the various value-added services that the CSE group provides customers, such as Technical Assessments and Whiteboarding sessions, as well as the tools and resources used to deliver them.

. You will be assigned one or more Customer Success Managers (CSMs) you will support as a technical resource for their customer portfolio.

. As you join regularly scheduled cadence meetings with those customers, you will become familiar with the customers' team members, product use-cases, security objectives, and success criteria.

. You will become familiar with the Technical Support process and resources used to track customer product issues.

After 6 months. You will have continued to strengthen your understanding of the technical aspects of one or more VMware/Carbon Black products sufficient to begin to be able to initiate and/or lead technical discussions on those aspects, potentially leading whiteboarding sessions on one or more topics.

. You will likely be assigned to one or more additional CSMs and associated customers to support.

. As appropriate, you will be given the opportunity to initiate and lead Technical Assessments and Customer Usage Review sessions with customers; This will lead to identifying at-risk customers and supporting the CSM in their development of customer success plans. After 12 months. As appropriate, you will continue to expand your product knowledge and customer-facing skills.

. You will be allowed to initiate and lead more advanced projects, including developing technical resources to be used by the team to deliver value-added services.

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing regularly?

You will work independently or as part of a CSE team on customer engagements to ensure customer retention and drive customer value realization. This often includes these various activities (and others, as appropriate):

. Proactively identify customers who are not following the best practices and are at risk technically

. Partner with Customer Success Managers (CSM) using an established prioritization process to conduct annual Technical Health Assessments with customers

. Review various aspects of product configuration and implementation to identify areas of improvement

. Work collaboratively with Support, Engineering, and Professional Services teams to ensure issues are resolved on time

. Collaborate with stakeholders on Customer Success and Sales team to strategize on customer account plans.

What is the leadership like for this role? What is the structure and culture of the team like?

You will work independently or as part of a CSE team on customer engagements to ensure customer retention and drive customer value realization. The personnel will have the ability to influence cross-functional teams without formal authority. The person will report to the Manager of Customer Success Engineering. The team greatly believes in collaboration. We work as one team to retain any customer.

Where is this role located?

Remote: this role is fully remote and can be done anywhere in the USA, preferably east coast or central time zone. This role requires 10-20% travel.

What are the benefits and perks of working at VMware?

A competitive and comprehensive benefits package will support you and your loved ones. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.

. Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

. Generous Time Off Programs

. 40 hours of paid time to volunteer in your community

. Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

. Financial contributions to your ongoing development (conference participation, training, course work, etc.)

. Wellness reimbursement and online fitness and well-being class

VMware

Our people transform the impossible into the essential. We challenge the status quo by inventing better ways of doing things. Our culture is one of possibilities. Where everyone is empowered to achieve success on their own terms. And together, we are crafting the future of business in a digital world.

At VMware, we have EPIC2 Values - Execution, Passion, Integrity, Customers, and Community are what define us. Learn more about our values on our careers website: http://www.vmware.com/company/careers/life-at-vmware.html . We want to hire epic people who enhance our diverse culture - people who will push us, amaze us and drive us forward. In return, we offer the freedom to define and lead your future. VMware diversity: http://www.vmware.com/company/careers/people-at-vmware.html

This job requisition is not eligible for employment-based immigration sponsorship by VMware

#LI-HD1

For US based candidates, the annual pay range (OTE for commissioned roles; Salary for other roles) for this position is: $171,000 - $308,000. The actual offer will be based on the role, location, and individual candidate experience. Bonus, commission, and/or equity may be eligible for this position. VMware offers comprehensive benefits including, but not limited to: medical, dental, and vision plans, company paid holidays, paid sick leave, and vacation time. Additional benefits for this position can be found at https://benefits.vmware.com/. Your talent advisor can share more about the specific salary range for your preferred location during the hiring process.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Sales

Subcategory: Systems Engineering

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2023-07-07

VMware's Customer Experience and Success team is devoted to helping our customers realize outcomes everywhere - whether they are engaging with our Customer Success, Professional Services, Global Support, or Learning teams. We are driven by our service code of customer advocacy, trusted guidance, and cross-functional team work. The Customer Success team is laser-focused on the health of our customers and ensuring they are realizing the most value from their VMware investments. If you have a passion for making your customers successful, join a team who is dedicated to helping customers achieve their business outcomes in the fastest time possible.

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

As a technical professional interested in cyber security, you will be working with leading-edge tools and products used by our customers to protect their enterprises from cyber attacks while advising customers on best practices in implementing those products.

You will be working with a fantastic team of 'smart people who care', and who are focused on ensuring that customers are getting the most outstanding value from their investment in our products.

You will have the opportunity to explore advanced topics, tools, and techniques to advance security practices while influencing the development of the next generations of VMware/Carbon Black products.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

Within your first 6 months

. You will be expected to become familiar with the fundamental capabilities and functionalities of VMware/Carbon Black products through a combination of self-directed and instructor-led product training, one-to-one discussion with team members, and various knowledge resources.

. You will begin to gain specialized knowledge in particular areas of one or more products, sufficient to participate in technically-focused conversations with customers and colleagues.

. You will become familiar with the various value-added services that the CSE group provides customers, such as Technical Assessments and Whiteboarding sessions, as well as the tools and resources used to deliver them.

. You will be assigned one or more Customer Success Managers (CSMs) you will support as a technical resource for their customer portfolio.

. As you join regularly scheduled cadence meetings with those customers, you will become familiar with the customers' team members, product use-cases, security objectives, and success criteria.

. You will become familiar with the Technical Support process and resources used to track customer product issues.

After 6 months. You will have continued to strengthen your understanding of the technical aspects of one or more VMware/Carbon Black products sufficient to begin to be able to initiate and/or lead technical discussions on those aspects, potentially leading whiteboarding sessions on one or more topics.

. You will likely be assigned to one or more additional CSMs and associated customers to support.

. As appropriate, you will be given the opportunity to initiate and lead Technical Assessments and Customer Usage Review sessions with customers; This will lead to identifying at-risk customers and supporting the CSM in their development of customer success plans. After 12 months. As appropriate, you will continue to expand your product knowledge and customer-facing skills.

. You will be allowed to initiate and lead more advanced projects, including developing technical resources to be used by the team to deliver value-added services.

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing regularly?

You will work independently or as part of a CSE team on customer engagements to ensure customer retention and drive customer value realization. This often includes these various activities (and others, as appropriate):

. Proactively identify customers who are not following the best practices and are at risk technically

. Partner with Customer Success Managers (CSM) using an established prioritization process to conduct annual Technical Health Assessments with customers

. Review various aspects of product configuration and implementation to identify areas of improvement

. Work collaboratively with Support, Engineering, and Professional Services teams to ensure issues are resolved on time

. Collaborate with stakeholders on Customer Success and Sales team to strategize on customer account plans.

What is the leadership like for this role? What is the structure and culture of the team like?

You will work independently or as part of a CSE team on customer engagements to ensure customer retention and drive customer value realization. The personnel will have the ability to influence cross-functional teams without formal authority. The person will report to the Manager of Customer Success Engineering. The team greatly believes in collaboration. We work as one team to retain any customer.

Where is this role located?

Remote: this role is fully remote and can be done anywhere in the USA, preferably east coast or central time zone. This role requires 10-20% travel.

What are the benefits and perks of working at VMware?

A competitive and comprehensive benefits package will support you and your loved ones. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.

. Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

. Generous Time Off Programs

. 40 hours of paid time to volunteer in your community

. Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

. Financial contributions to your ongoing development (conference participation, training, course work, etc.)

. Wellness reimbursement and online fitness and well-being class

VMware

Our people transform the impossible into the essential. We challenge the status quo by inventing better ways of doing things. Our culture is one of possibilities. Where everyone is empowered to achieve success on their own terms. And together, we are crafting the future of business in a digital world.

At VMware, we have EPIC2 Values - Execution, Passion, Integrity, Customers, and Community are what define us. Learn more about our values on our careers website: http://www.vmware.com/company/careers/life-at-vmware.html . We want to hire epic people who enhance our diverse culture - people who will push us, amaze us and drive us forward. In return, we offer the freedom to define and lead your future. VMware diversity: http://www.vmware.com/company/careers/people-at-vmware.html

This job requisition is not eligible for employment-based immigration sponsorship by VMware

#LI-HD1

For US based candidates, the annual pay range (OTE for commissioned roles; Salary for other roles) for this position is: $171,000 - $308,000. The actual offer will be based on the role, location, and individual candidate experience. Bonus, commission, and/or equity may be eligible for this position. VMware offers comprehensive benefits including, but not limited to: medical, dental, and vision plans, company paid holidays, paid sick leave, and vacation time. Additional benefits for this position can be found at https://benefits.vmware.com/. Your talent advisor can share more about the specific salary range for your preferred location during the hiring process.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Sales

Subcategory: Systems Engineering

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2023-07-07

VMware's Customer Experience and Success team is devoted to helping our customers realize outcomes everywhere - whether they are engaging with our Customer Success, Professional Services, Global Support, or Learning teams. We are driven by our service code of customer advocacy, trusted guidance, and cross-functional team work. The Customer Success team is laser-focused on the health of our customers and ensuring they are realizing the most value from their VMware investments. If you have a passion for making your customers successful, join a team who is dedicated to helping customers achieve their business outcomes in the fastest time possible.

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

As a technical professional interested in cyber security, you will be working with leading-edge tools and products used by our customers to protect their enterprises from cyber attacks while advising customers on best practices in implementing those products.

You will be working with a fantastic team of 'smart people who care', and who are focused on ensuring that customers are getting the most outstanding value from their investment in our products.

You will have the opportunity to explore advanced topics, tools, and techniques to advance security practices while influencing the development of the next generations of VMware/Carbon Black products.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

Within your first 6 months

. You will be expected to become familiar with the fundamental capabilities and functionalities of VMware/Carbon Black products through a combination of self-directed and instructor-led product training, one-to-one discussion with team members, and various knowledge resources.

. You will begin to gain specialized knowledge in particular areas of one or more products, sufficient to participate in technically-focused conversations with customers and colleagues.

. You will become familiar with the various value-added services that the CSE group provides customers, such as Technical Assessments and Whiteboarding sessions, as well as the tools and resources used to deliver them.

. You will be assigned one or more Customer Success Managers (CSMs) you will support as a technical resource for their customer portfolio.

. As you join regularly scheduled cadence meetings with those customers, you will become familiar with the customers' team members, product use-cases, security objectives, and success criteria.

. You will become familiar with the Technical Support process and resources used to track customer product issues.

After 6 months. You will have continued to strengthen your understanding of the technical aspects of one or more VMware/Carbon Black products sufficient to begin to be able to initiate and/or lead technical discussions on those aspects, potentially leading whiteboarding sessions on one or more topics.

. You will likely be assigned to one or more additional CSMs and associated customers to support.

. As appropriate, you will be given the opportunity to initiate and lead Technical Assessments and Customer Usage Review sessions with customers; This will lead to identifying at-risk customers and supporting the CSM in their development of customer success plans. After 12 months. As appropriate, you will continue to expand your product knowledge and customer-facing skills.

. You will be allowed to initiate and lead more advanced projects, including developing technical resources to be used by the team to deliver value-added services.

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing regularly?

You will work independently or as part of a CSE team on customer engagements to ensure customer retention and drive customer value realization. This often includes these various activities (and others, as appropriate):

. Proactively identify customers who are not following the best practices and are at risk technically

. Partner with Customer Success Managers (CSM) using an established prioritization process to conduct annual Technical Health Assessments with customers

. Review various aspects of product configuration and implementation to identify areas of improvement

. Work collaboratively with Support, Engineering, and Professional Services teams to ensure issues are resolved on time

. Collaborate with stakeholders on Customer Success and Sales team to strategize on customer account plans.

What is the leadership like for this role? What is the structure and culture of the team like?

You will work independently or as part of a CSE team on customer engagements to ensure customer retention and drive customer value realization. The personnel will have the ability to influence cross-functional teams without formal authority. The person will report to the Manager of Customer Success Engineering. The team greatly believes in collaboration. We work as one team to retain any customer.

Where is this role located?

Remote: this role is fully remote and can be done anywhere in the USA, preferably east coast or central time zone. This role requires 10-20% travel.

What are the benefits and perks of working at VMware?

A competitive and comprehensive benefits package will support you and your loved ones. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.

. Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

. Generous Time Off Programs

. 40 hours of paid time to volunteer in your community

. Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

. Financial contributions to your ongoing development (conference participation, training, course work, etc.)

. Wellness reimbursement and online fitness and well-being class

VMware

Our people transform the impossible into the essential. We challenge the status quo by inventing better ways of doing things. Our culture is one of possibilities. Where everyone is empowered to achieve success on their own terms. And together, we are crafting the future of business in a digital world.

At VMware, we have EPIC2 Values - Execution, Passion, Integrity, Customers, and Community are what define us. Learn more about our values on our careers website: http://www.vmware.com/company/careers/life-at-vmware.html . We want to hire epic people who enhance our diverse culture - people who will push us, amaze us and drive us forward. In return, we offer the freedom to define and lead your future. VMware diversity: http://www.vmware.com/company/careers/people-at-vmware.html

This job requisition is not eligible for employment-based immigration sponsorship by VMware

#LI-HD1

For US based candidates, the annual pay range (OTE for commissioned roles; Salary for other roles) for this position is: $171,000 - $308,000. The actual offer will be based on the role, location, and individual candidate experience. Bonus, commission, and/or equity may be eligible for this position. VMware offers comprehensive benefits including, but not limited to: medical, dental, and vision plans, company paid holidays, paid sick leave, and vacation time. Additional benefits for this position can be found at https://benefits.vmware.com/. Your talent advisor can share more about the specific salary range for your preferred location during the hiring process.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Sales

Subcategory: Systems Engineering

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2023-07-07

VMware's Customer Experience and Success team is devoted to helping our customers realize outcomes everywhere - whether they are engaging with our Customer Success, Professional Services, Global Support, or Learning teams. We are driven by our service code of customer advocacy, trusted guidance, and cross-functional team work. The Customer Success team is laser-focused on the health of our customers and ensuring they are realizing the most value from their VMware investments. If you have a passion for making your customers successful, join a team who is dedicated to helping customers achieve their business outcomes in the fastest time possible.

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

Telco 5G RAN and Core Partner Solution Sr Architect, VMware Service Provider and Edge Business Unit

Your next adventure at VMware is only a click away!

At VMware, we are committed to helping our people grow professionally. Our talented employees exemplify our shared values and continue to drive our company to new heights.

If you see a position that might be right for you, we encourage you to apply and continue to be a part of our EPIC2 community.

Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

The most advanced companies in the world turn to VMware to manage, grow, and transform their business. When you work here, you're connected to a global community of innovative, empowered employees working together to solve the most critical technology challenges. Our team of 30,000+ people working in 50+ locations worldwide is committed to creating an environment where great people want to work long term by living our values of passion, innovation, execution, teamwork, active learning and giving back.

Communication Service Providers (CSPs) are looking to adopt virtualization and cloud technologies to transform the delivery of core network services and become providers of rich 5G and IoT services. With a proven track record in virtualization and cloud technologies and services, honed three decades of delivering best in class solutions to the Enterprise sector, VMware is ideally placed to be a leading vendor in Telco Cloud solutions for digital transformation and already commands a leading market share in this market segment.

The VMware Service Providers and Edge Business Unit (SEBU) develops platforms and solutions for Telco's wide area network environments from core to edge. We work through our Telco and field sales teams and strategic partners to reach customers world-wide. Through our flagship Telco solutions, we help VMware, and our customers stay at the forefront of innovation in telecommunications networks including 5G core and RAN.

As the Partner Solution Sr Architect, you will demonstrate your technical abilities to drive and develop solutions with existing and future Telco partners related to 5G Core and Radio Access Network solution (RAN), RAN Intelligent Controller (RIC), and Service Orchestration and Management (SMO. You will be empowered to lead and manage all aspects of technical initiatives representing VMware's SEBU business unit and selected partners, to accelerate the deployment of VMware's solutions into the Carrier Service Provider market. You will work closely across peer teams (PLM, R&D, support, bus dev), as well as our telco field account teams, and cross functionally across the broader VMware business units. If you are ready to accelerate, innovate and lead, join us as we challenge constraints and problem solve for tomorrow today!

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

• As the Partner Solution Sr Architect, you will be a senior contributor and a technical thought leader responsible for overseeing the joint technical initiatives related to 5G solution (Core& RAN), RIC, and SMO, between VMware and telco partners including network equipment providers, telco independent software vendors, global systems integrators, and web scalers.

• Within 60 days of employment, you will have a strong understanding of the VMware Telco product portfolio and key priorities with our strategic partners. You will get exposure to ongoing technical partner workstream by shadowing team members.

• Within 120 days of employment, you will be expected to take ownership of technical workstream with partners, lead technical project and take accountability for all project deliverables.

What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

• You hold responsibility for projects, including architecture definition, project objective including weekly call to ensure the project is on track, solution development and testing, bring to resolution any blocker, drive the development of solution collateral and enablement material, and identify new customers/business opportunity with partner.

• Promote the value of partnering with VMware to our Telco partner ecosystem, identifying areas of collaboration which provides a differentiated value and benefit to the partners of working with VMware's Telco Cloud platform, programs, and services.

• Develop and foster a trusted relationship with the partner at all levels of the organization. Maintain visibility and access to partner product organization and structure.

• Lead contact to partner for escalation, technical blockers during network function validation, ensure timely partner product support on VMware Telco cloud platform, roadmap updates exchange.

• Manage executive communications across VMware and Partner organizations.

• Interface to the VMware field team and the partner (what solution is needed from which partner, navigate and influence with partner field team to benefit VMware field teams).

• Maintain a current understanding of the CSP market and its dynamics; client needs within it; partner product and solution focus; partner solution strengths and competitive concerns/overlaps, and direction within marketplace.

• Organize and lead a cadence of technology roadmap sharing with strategic partners to ensure alignment of the latest products evolution alignment with partners' products/solutions.

• Work with SEBU partner marketing resource(s) to drive market messaging and awareness of VMware solutions with the Partner to internal and external audiences.

• Promote partner solutions and GTM value add across VMware's BU and Field sellers focused on the CSP market.

• 10+ years of experience designing / implementing highly scalable cloud and telco technology solutions.

• Strong, comprehensive familiarity with virtualization

• In-depth understanding of 5G core, and 5G RAN architecture.

• Experience installing, configuring and managing the following VMware products: vSphere, vCenter, NSX, vSAN, TKG, VIO, vCloud Director AVI, vRealize Suite, Telco Cloud Automation

• Experience participating in all aspects of large-scale distributed systems architecture projects including ideation, identification, planning and cost estimation through requirements, design, development, testing, implementation, and production.

• Experience building and managing technology partnerships and defining meaningful GTM and Solution offerings.

• Be an accomplished presenter of sales and solution material to both small and large groups. The ability to present extemporaneously is desirable. Excellent communication skills, both written and oral are required.

• Be a self-starter and possess excellent time management skills.

• Bachelor's degree in computer or electrical Engineering, Computer Science.

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com .

• Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

• Generous Time Off Programs

• Attractive compensation package - competitive salary, flexible bonus scheme, company sponsored mobile phone plan and additional long-term incentives.

• Financial contributions to your ongoing development (trainings, course work, etc.)

• Wellness reimbursement and online fitness and wellbeing group classes

For US based candidates, the annual pay range (OTE for commissioned roles; Salary for other roles) for this position is: $199,000 - $358,000. The actual offer will be based on the role, location, and individual candidate experience. Bonus, commission, and/or equity may be eligible for this position. VMware offers comprehensive benefits including, but not limited to: medical, dental, and vision plans, company paid holidays, paid sick leave, and vacation time. Additional benefits for this position can be found at https://benefits.vmware.com/. Your talent advisor can share more about the specific salary range for your preferred location during the hiring process.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Sales

Subcategory: Solutions Architect

Experience: Business Leadership

Full Time/ Part Time: Full Time

Posted Date: 2023-07-06

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

Senior Customer Success Manager

Why will you enjoy this new opportunity?

If you are passionate about delivering business and technology transformation at scale for some of the largest and most inspiring companies in the world - then this is the role for you.

Working as part of the Customer Success team in our Modern Applications and Management group you will drive a program of success for key strategic customer accounts. The Customer Success Manager (CSM) owns the customer lifecycle for a set of our valued customers, beginning with customer onboarding and implementation, through adoption and enablement, and renewal achievement. A successful CSM builds impeccable relationships and is highly skilled at achieving trusted advisor and customer advocate status. The CSM owns and works closely with sales, engineering, and marketing teams to design and execute customer success plans ensuring our customer objectives are truly met.

As you join VMware, you will help grow a company that makes meaningful and significant technology solutions and is committed to being a "force for good" in technology. Our mission is to become the trusted foundation for accelerating innovation in an unpredictable world. VMware software is essential for making the applications and devices your family and friends use every day a reality. Which means your work is essential for transforming everywhere.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?

Over the first 6-12 months in the role, you can work towards the following outcomes:

First 30-60 days becoming competent with VMware's product offerings, with particular focus on VMware Tanzu Products and Services. Full training and support is delivered via self-study online and peer support from others in the team.

You will work closely with colleagues in Sales, Solution Engineering, and Marketing to understand the background to any existing customers who will be part of your portfolio. Within 90 days of employment, you will be meeting with and working day-to-day with important customers.

Within 6 months you will be expanding your portfolio of customers including onboarding new customers and managing the renewal subscription process for existing customers. You will be developing success plans, managing activities related to consumption of our products, and escalating any risks and issues to your management team.

Within 12 months you are a strong customer advocate in your accounts with established relationships. You will have also built a network of incredible colleagues in our global organization that you can call upon to drive success for our customers.

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

Your regular activities may be modified to suit the needs of your customer portfolio; however, you can expect a variety of the following:

• Owning overall customer strategy development and execution including both external and internal communications.

• Drive forward the customer lifecycle to ensure customer and VMware mutual success. Take full accountability for your accounts in all aspects: Anticipating customer needs and proactively addressing them throughout the customer lifecycle, demonstrating lead time awareness, ensuring a frictionless renewal process, and positioning your accounts for growth.

• Collaborate with clients to build and manage Customer Success Plans to aid the customer in achieving their objectives with the Tanzu Product Suite.

• Ensure timely and successful customer onboarding, enablement, and training to help customers realize the business value of our partnership and offerings.

• Deliver customers to the contract renewal cycle in a successful state and support the renewals process to maximize customer retention.

• Synthesize disparate observations and data to provide an objective assessment of account health, and proactively take action to improve account health score as part of the renewal strategy.

• Maintain customer satisfaction by engaging the right VMware teams, removing roadblocks, and influencing product roadmaps in support of our existing customers.

• Help to identify, generate, and facilitate additional revenue leveraging the sales team to close additional commercial opportunities.

• Guide and support customers through the organizational changes needed to unlock the full value of the cloud, and help them staff, train, and align their people and partners to deliver on their cloud transformation.

• Develop services plan, and overall services alignment, to drive appropriate levels of enablement and adoption for long term growth and consumption of products

• Assist with support escalation to ensure critical, business-impacting issues are organized and resolved as quickly as possible

What is leadership like for this role? What is the structure and culture of the team like?

This role will be part of the Western and Central U.S. CSM Organizations within the Modern Applications and Management business group. The team is led by Chuck Czerkawski, Customer Success Sr. Manager for AMER Central/West who has worked with VMware since 2020 and has held a diverse range of account management and customer success roles. Chuck is a strong advocate for inclusion and equity, and believes that leadership is not defined by title, encouraging all team members to be leaders and to work together to shape the future strategy of the team.

The team is distributed across the central and western United States, and we are in an exciting phase of growth and development with many exciting opportunities ahead. Most of the team work remotely from home, with access to offices in primary VMware locations when required. The collective experience of the team is phenomenal, from technical experts to business leaders who have first-hand experience of digital transformation projects in previous roles. The team meet regularly together virtually and infrequently in-person to develop team strategy and learn together.

Where is this role located?

This role will cover customers in the western portion of the United States but the role is considered flexible. It will be a mix of working from a local VMware office once in-person activities resume and remote depending on your preferences and the arrangements determined with your future manager. You will be expected to live within a reasonable non-daily commute of the office.

What are the benefits and benefits of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Services and Consulting

Subcategory: Customer Success

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2023-06-23

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

NSX Technical Support Engineers (TSEs) are the life blood of Global Support, passionate about helping VMware customers and committed to solving their most complicated issues in a timely fashion. As a Senior Technical Support Engineer, you are the trusted ally of our global customers and the expert they turn to for troubleshooting, diagnosis, and resolution. Our Technical Support Engineers are the -face- of VMware to IT professionals world-wide.

When you join VMware as a NSX Senior Technical Support Engineer, you will learn and support our latest technology, provides mentoring to new engineers, receive mentoring from Escalation Engineers and become eligible for performance bonuses. NSX TSE's who deliver outstanding customer satisfaction are well-positioned for future career growth opportunities across various disciplines.

Success in the Role: What are the performance outcomes over the first 6 months you will work toward completing?

As a first-year NSX Senior TSE you will undergo a substantial skills development training program focused on learning our VMware NSX product, tools & processes. VMware NSX is the network virtualization and security platform that enables VMware's cloud networking solution with a software-defined approach to networking that extends across data centers, clouds, and application frameworks.

After an 8-week onboarding program that includes technical and soft-skills training, you will shadow and collaborate with fellow Senior TSEs to learn the skills and habits necessary to deliver unparalleled customer experiences. Within 12 weeks, you will begin engaging directly with VMware Global customers and partnering with them to resolve critical issues.

To be successful in this role, you must be a motivated self-starter and resourceful learner, have previous experience working as a network administrator or in a networking support role, possess strong customer interaction and problem-solving skills, has proven expert knowledge and experience with one or multiple networking areas, and is able to prioritize multiple requests and work assignments. Are you eager to learn about our latest technologies, work with the best team of support engineers and gain the network virtualization knowledge required to help VMware's customers? Do you possess expert level knowledge and experience with switching and routing protocols, network topologies, Linux OS, firewalls or other security products, load balancers, containers, or any other networking specialty? If you are someone who embraces new technology, enjoys continuous learning, and desires a collaborative work environment, we encourage you to explore this opportunity with VMware Global Support.

What type of work will you be doing? What assignments, requirements or skills will you be performing on a regular basis?

Our Technical Support Engineers are trusted advisors and experts that VMware customers seek out when they have a question or issue. The responsibilities for this role include:

. Engaging with VMware global customers via email, and/or virtual collaboration sessions.

. Troubleshooting with global customers and/or reproducing issues in a lab environment.

. Consistently documenting your interactions with customers or internal stakeholders regarding an issue, its scope and the steps taken to diagnose & resolve it.

. Partnering with internal stakeholders like engineering, field teams and other technical experts to drive resolution to critical situations

. Collaborating with experienced Senior engineers to troubleshoot complex environments, review logs and communicate detailed action plans.

. Researching issues via our internal knowledge base.

. Creating and updating knowledge base articles.

. Creating training material and coaching/mentoring new team members.

. Maintaining a positive customer experience in every interaction.

. Drive global escalations towards resolution and generates Root Cause Analysis reports

. Dealing with customers in English, Spanish and/or Portuguese languages within the NASA region.

. Completing various self-paced training programs designed to further enhance your skills.

What is the leadership for this role? What is the structure and culture of the team like?

You will also collaborate with teams from across the globe. Managers will provide guidance and coaching to help you achieve your maximum potential. We value fresh ideas, innovative thinking, and constructive feedback. Team members are encouraged to challenge the status quo and invent better ways of delivering support. Our culture is one of possibility. Everyone is empowered to develop new ways to achieve success.

Where is this role located?

Remote: this role is fully remote and can be done anywhere in the United States

This job requisition is not eligible for employment-based immigration sponsorship by VMware.

#LI-JJ2

#GlobalSupport

Global Support (vmware.com) (https://careers.vmware.com/global-support)

For US based candidates, the annual pay range (OTE for commissioned roles; Salary for other roles) for this position is: $75,000 - $168,000. The actual offer will be based on the role, location, and individual candidate experience. Bonus, commission, and/or equity may be eligible for this position. VMware offers comprehensive benefits including, but not limited to: medical, dental, and vision plans, company paid holidays, paid sick leave, and vacation time. Additional benefits for this position can be found at https://benefits.vmware.com/. Your talent advisor can share more about the specific salary range for your preferred location during the hiring process.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Client Support

Subcategory: Technical Support

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2023-06-22

Global Services: The VMware Global Support Services (GSS) team supports over 250,000 companies running VMware in over 100 different countries. The GSS team supports the entire suite of VMware products for global customers and partners. GSS team members also participate in product delivery strategy, product documentation, discussion forums with customers, and expert documents publishing. A commitment to excellence and customer advocacy pervades the GSS team, and the work environment fosters intellectual stimulation through exchanges with internal and external customers. The VMware GSS team members are the -best of the best- supporting business-critical applications in a virtual infrastructure. What's in it for you? The entire VMware team has created a unique business environment -- one of energy, creativity, and collaboration The atmosphere is fun, casual, and inviting, in keeping with VMware's roots as a successful entrepreneurial startup We are guided in our efforts by a strong set of corporate values: Excellence and innovation Straightforwardness and open communications A sense of fun and an appreciation of a balanced life Delivery on our promises to our partners, our customers, and ourselves A passion for what we do and the value we deliver

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

Why will you enjoy this new opportunity? This opportunity offers an exciting ownership stake in the faster and more secure path to production area. The Container Build area is focused enabling developers to need nothing more than their source code to containerize their app and dev opts teams to maintain a fleet of containers and keep them patched with minimal toil. You will play a pivotal role by working on Tanzu Build Service (TBS), a Kubernetes native tool to orchestrate container image builds using Cloud Native Buildpacks. Building source code into an image is a foundational requirement for migrating apps to Kubernetes. As such, it is a ubiquitous problem rich with user feedback, pain points, and opportunities for improvement.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing? In this role, you will be responsible for...

• The Tanzu Build Service roadmap.

• Being able to process problems with the build experience in Tanzu Application Platform, work through solutions with cross functional teams, and oversee execution.

• Representing the VMware build program in front of customers and open source communities.

• Managing tradeoffs between priorities for work on enabling the One Tanzu vision, kpack (open source TBS).

• Taking on pricing and packaging work to come up with an effective plan to align TBS with a new OneTanzu SKU.

• Making sure TBS workflows are better represented in GUIs.

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis? Product duties:

• You will serve as point of contact and subject matter expert for Build Service when it is used standalone or in other Tanzu solutions.

• You will forge closer ties between TBS and security areas of OneTanz to provide better insight to customers how TBS can improve their security posture.

• You will talk with customers on a weekly if not multiple times a week basis, organize their feedback, share it, prioritize it, and turn it into tangible work items.

• You will partner with engineering to deliver iterative product releases. You will be engineering's connection to our customers and will be responsible for bringing them along for the ride.

• You'll create solutions that scale to meet the needs of the world's biggest enterprises.

Technical - this role involves working and understanding the following technologies and services.

• Kubernetes - TBS is a Kubernetes native product. Its use frequently involves interacting directly with the Kubernetes API.

• Docker - Docker ecosystem constructs like docker pull,

• OCI Images -

• Container registries

• Common Vulnerabilities and Exposures

The core of the TBS team has been humming for years, you will be joining experienced engineers who are self-starting, engaged, and passionate about the product they've built. You will serve them by being the advocate for the customer and facilitate learnings so that the team can collaboratively leverage their experience to arrive at outcomes that balance user outcomes with technical bandwidth. You will be joining a large and fluid PM org. Given the breadth of OneTanzu, we have created a culture where PMs are encouraged to think outside of the constraints of their existing team and lend a critical eye to new problem spaces as they emerge.

For US based candidates, the annual pay range (OTE for commissioned roles; Salary for other roles) for this position is: $112,000 - $268,000. The actual offer will be based on the role, location, and individual candidate experience. Bonus, commission, and/or equity may be eligible for this position. VMware offers comprehensive benefits including, but not limited to: medical, dental, and vision plans, company paid holidays, paid sick leave, and vacation time. Additional benefits for this position can be found at https://benefits.vmware.com/. Your talent advisor can share more about the specific salary range for your preferred location during the hiring process.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Marketing

Subcategory: Product Management

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2023-06-22

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

As the Communities Program Senior Manager, you will play a critical role in developing and implementing strategies to build, engage, and foster vibrant communities within our organization and customer base. You will be responsible for overseeing the design, execution, and evaluation of community programs to meet the needs and goals of our diverse user base. This will consist of three parts, Digital Community Forums, virtual and in-person User Groups, and lastly our vExperts program. This role requires a blend of strategic thinking, project management, and people leadership skills. To deliver on these expectations, you will be well-supported with resources, tools, and teammates, as part of an expert-filled Technical Marketing group.

Success in the Role: What are the performance outcomes you will work toward completing?

Your primary focus will be continuing to build and manage the entire EUC Communities Program. This will include owning the overall strategy and building consensus and relationships across the org for support and engagement. This will also include setting, driving, and reporting on agreed-upon program success metrics. This person would also be responsible for the management and development of a Program/Project Manager that will drive the day-to-day execution.

Success in the Role: What are the performance outcomes over the first 3-9 months you will work toward completing?

Success is defined by:

1. Successfully manage the VMware EUC communities' program, providing opportunities for engagement for the members, sessions, meetups, and livestreams.

2. Develop relationships with BU leaders, to facilitate a solid content schedule for EUC community members

3. Work with the Web Engineers to drive the EUC community features and enable content sharing by members.

4. Increase membership and engagement for your members throughout the year.

5. Drive external meetups and secondary conference schedule for membership expansion

6. Produce quarterly traffic/viewership reports for program results

The Work: What type of work will you be doing? What assignments, requirements, or skills will you perform regularly?

You will impact both the bottom line of the EUC business and influence the direction of VMware's customer/communities engagement. Develop and implement a comprehensive community strategy that aligns with the company's overall goals and objectives

Lead a team of community managers and coordinators, providing guidance, support, and mentorship to ensure the success of community initiatives. Design and execute community programs, including online and offline events, forums, user groups, and social media engagement, to foster a sense of belonging and active participation. Collaborate with cross-functional teams, such as marketing, product, and customer support, to integrate community initiatives into overall company strategies and initiatives. Monitor and analyze community engagement metrics, identifying trends, insights, and opportunities for improvement. Develop and maintain relationships with key community stakeholders, influencers, and partners to amplify community reach and impact. Establish and enforce community guidelines, policies, and standards to ensure a safe, inclusive, and respectful environment for all members. Stay up to date with industry trends, best practices, and emerging technologies in community management, and make recommendations for continuous improvement. Lead the resolution of escalated community-related issues, addressing concerns and conflicts promptly and effectively. Collaborate with the data analytics team to gather and analyze user feedback, ensuring that community insights are incorporated into product and service enhancements. Prepare and present regular reports to senior management, highlighting community program performance, achievements, and areas for growth. Join our team and make a significant impact by fostering strong and engaged communities within our organization.

What is the leadership like for this role? What is the structure and culture of the team like?

The Technical Marketing team is part of the overall End User Computing Technical and Product Marketing organization. This is a distributed team of about 60 people working in a combination of home offices and VMware locations who are responsible for marketing, technical marketing, proposals, and competition. This role will work, in a North American time zone. The hiring manager is Dale Carter, Director, EUC Technical Marketing. Dale has over 30 years of industry experience in professional services, systems engineering, and technical marketing. He has been at VMware for 13 years and has excellent relationships across organizations and is well-versed in the culture of VMware.

As part of the Technical and Product Marketing organization, Dale supports employee exploration of the many other functions that surround his team. He sets expectations for his team to contribute to these functions, such as product marketing assets, and internal and partner technical enablement sessions, to develop individual strengths and support growth within VMware. Dale believes that collaboration and creating psychological safety are the key to building a formidable team. You will have many colleagues to collaborate with, learn from, and share ideas with.

For US based candidates, the annual pay range (OTE for commissioned roles; Salary for other roles) for this position is: $122,000 - $293,000. The actual offer will be based on the role, location, and individual candidate experience. Bonus, commission, and/or equity may be eligible for this position. VMware offers comprehensive benefits including, but not limited to: medical, dental, and vision plans, company paid holidays, paid sick leave, and vacation time. Additional benefits for this position can be found at https://benefits.vmware.com/. Your talent advisor can share more about the specific salary range for your preferred location during the hiring process.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Marketing

Subcategory: Product Marketing

Experience: Business Leadership

Full Time/ Part Time: Full Time

Posted Date: 2023-06-22

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

As a Product Marketing Program Manager, you will be crucial in driving the successful launches and outcomes of Marketing projects, programs, and campaigns to target audiences. You will be responsible for developing comprehensive program launch plans, including market research, messaging, promotional strategies, and external community engagement. To deliver on these expectations, you will be well-supported with resources, tools, and teammates as part of an expert-filled Technical Marketing group.

Success in the Role: What are the performance outcomes you will work toward completing?

Your primary focus will be executing our internal and external communities' programs. The initial and primary focus of this role will be to successfully help launch the EUC Communities Program. Success will be measured by established outcomes based on the work outlined below.

Success in the Role: What are the performance outcomes over the first 3-9 months you will work toward completing?

Success is defined by:

1. Develop relationships with BU leaders, to facilitate a solid content schedule for EUC community members

2. Work with the Web Engineers to drive the EUC community features and enable content sharing by members.

3. Increase membership and engagement for your members throughout the year.

The Work: What type of work will you be doing? What assignments, requirements, or skills will you perform regularly?

You will impact both the bottom line of the EUC business and influence the direction of VMware's customer/community engagement. You will implement a comprehensive community strategy that aligns with the company's overall goals and objectives, providing guidance, support, and mentorship to ensure the success of community initiatives. You will continuously monitor industry trends and market dynamics, adapting strategies as needed to maximize program success. Establish and enforce community guidelines, policies, and standards to ensure a safe, inclusive, and respectful environment for all members. Collaborate with cross-functional teams, such as marketing, product, and customer support, to integrate community initiatives into overall company strategies and initiatives. Monitor and analyze community engagement metrics, identifying trends, insights, and opportunities for improvement. Develop relationships with key community stakeholders, influencers, and partners to amplify community reach and impact. Manage timelines and deliverables to ensure success of aligned programs and projects. Collaborate with the data analytics team to gather and analyze user feedback, helping to influence the community insights incorporated into product and service enhancements. Join our team and make a significant impact by fostering strong and engaged communities within our organization.

What is the leadership like for this role? What is the structure and culture of the team like?

The Technical Marketing team is part of the overall End User Computing Technical and Product Marketing organization. This is a distributed team of about 60 people working in a combination of home offices and VMware locations who are responsible for marketing, technical marketing, proposals, and competition. This role will work, in a North American time zone. The hiring manager is Dale Carter, Director, EUC Technical Marketing. Dale has over 30 years of industry experience in professional services, systems engineering, and technical marketing. He has been at VMware for 13 years and has excellent relationships across organizations and is well-versed in the culture of VMware.

As part of the Technical and Product Marketing organization, Dale supports employee exploration of the many other functions that surround his team. He sets expectations for his team to contribute to these functions, such as product marketing assets, and internal and partner technical enablement sessions, to develop individual strengths and support growth within VMware. Dale believes that collaboration and creating psychological safety are the key to building a formidable team. You will have many colleagues to collaborate with, learn from, and share ideas with.

For US based candidates, the annual pay range (OTE for commissioned roles; Salary for other roles) for this position is: $89,000 - $202,000. The actual offer will be based on the role, location, and individual candidate experience. Bonus, commission, and/or equity may be eligible for this position. VMware offers comprehensive benefits including, but not limited to: medical, dental, and vision plans, company paid holidays, paid sick leave, and vacation time. Additional benefits for this position can be found at https://benefits.vmware.com/. Your talent advisor can share more about the specific salary range for your preferred location during the hiring process.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Marketing

Subcategory: Product Marketing

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2023-06-22

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

The Elevator Pitch: Why will you enjoy this new opportunity?

As the Communities Program Senior Manager, you will play a critical role in developing and implementing strategies to build, engage, and foster vibrant communities within our organization and customer base. You will be responsible for overseeing the design, execution, and evaluation of community programs to meet the needs and goals of our diverse user base. This will consist of three parts, Digital Community Forums, virtual and in-person User Groups, and lastly our vExperts program. This role requires a blend of strategic thinking, project management, and people leadership skills. To deliver on these expectations, you will be well-supported with resources, tools, and teammates, as part of an expert-filled Technical Marketing group.

Success in the Role: What are the performance outcomes you will work toward completing?

Your primary focus will be continuing to build and manage the entire EUC Communities Program. This will include owning the overall strategy and building consensus and relationships across the org for support and engagement. This will also include setting, driving, and reporting on agreed-upon program success metrics. This person would also be responsible for the management and development of a Program/Project Manager that will drive the day-to-day execution.

Success in the Role: What are the performance outcomes over the first 3-9 months you will work toward completing?

Success is defined by:

1. Successfully manage the VMware EUC communities' program, providing opportunities for engagement for the members, sessions, meetups, and livestreams.

2. Develop relationships with BU leaders, to facilitate a solid content schedule for EUC community members

3. Work with the Web Engineers to drive the EUC community features and enable content sharing by members.

4. Increase membership and engagement for your members throughout the year.

5. Drive external meetups and secondary conference schedule for membership expansion

6. Produce quarterly traffic/viewership reports for program results

The Work: What type of work will you be doing? What assignments, requirements, or skills will you perform regularly?

You will impact both the bottom line of the EUC business and influence the direction of VMware's customer/communities engagement. Develop and implement a comprehensive community strategy that aligns with the company's overall goals and objectives

Lead a team of community managers and coordinators, providing guidance, support, and mentorship to ensure the success of community initiatives. Design and execute community programs, including online and offline events, forums, user groups, and social media engagement, to foster a sense of belonging and active participation. Collaborate with cross-functional teams, such as marketing, product, and customer support, to integrate community initiatives into overall company strategies and initiatives. Monitor and analyze community engagement metrics, identifying trends, insights, and opportunities for improvement. Develop and maintain relationships with key community stakeholders, influencers, and partners to amplify community reach and impact. Establish and enforce community guidelines, policies, and standards to ensure a safe, inclusive, and respectful environment for all members. Stay up to date with industry trends, best practices, and emerging technologies in community management, and make recommendations for continuous improvement. Lead the resolution of escalated community-related issues, addressing concerns and conflicts promptly and effectively. Collaborate with the data analytics team to gather and analyze user feedback, ensuring that community insights are incorporated into product and service enhancements. Prepare and present regular reports to senior management, highlighting community program performance, achievements, and areas for growth. Join our team and make a significant impact by fostering strong and engaged communities within our organization.

What is the leadership like for this role? What is the structure and culture of the team like?

The Technical Marketing team is part of the overall End User Computing Technical and Product Marketing organization. This is a distributed team of about 60 people working in a combination of home offices and VMware locations who are responsible for marketing, technical marketing, proposals, and competition. This role will work, in a North American time zone. The hiring manager is Dale Carter, Director, EUC Technical Marketing. Dale has over 30 years of industry experience in professional services, systems engineering, and technical marketing. He has been at VMware for 13 years and has excellent relationships across organizations and is well-versed in the culture of VMware.

As part of the Technical and Product Marketing organization, Dale supports employee exploration of the many other functions that surround his team. He sets expectations for his team to contribute to these functions, such as product marketing assets, and internal and partner technical enablement sessions, to develop individual strengths and support growth within VMware. Dale believes that collaboration and creating psychological safety are the key to building a formidable team. You will have many colleagues to collaborate with, learn from, and share ideas with.

For US based candidates, the annual pay range (OTE for commissioned roles; Salary for other roles) for this position is: $122,000 - $293,000. The actual offer will be based on the role, location, and individual candidate experience. Bonus, commission, and/or equity may be eligible for this position. VMware offers comprehensive benefits including, but not limited to: medical, dental, and vision plans, company paid holidays, paid sick leave, and vacation time. Additional benefits for this position can be found at https://benefits.vmware.com/. Your talent advisor can share more about the specific salary range for your preferred location during the hiring process.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Marketing

Subcategory: Product Marketing

Experience: Business Leadership

Full Time/ Part Time: Full Time

Posted Date: 2023-06-22

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

Job Description - Staff Engineer - Tanzu Mission Control

The Elevator Pitch: Why would you enjoy this new opportunity? **

Enterprises are running mission-critical software in more places than ever before -- in their data center, hybrid cloud, public cloud, and at the edge. In order to catalyze Enterprise transformation through software, VMware envisions a world where Kubernetes is as available as a utility - like electricity - customers need to deploy a consistent Kubernetes grid across all their operational environments. VMware Tanzu Mission Control (TMC) is a centralized management hub with a robust policy engine that simplifies multi-cloud and fleet Kubernetes management. TMC enables platform operators to reduce complexity through centralized management, increase consistency through configuration management, and offer a better developer experience with self-service tools.

The VMware Tanzu team is looking for engineers to grow the Tanzu Mission Control (TMC) team to build world class offering to run on both SaaS and on-prem environments.

What is theprimary need, technical challenge, and/or problem you will be responsible for?

We are looking for someone with a strong technical vision, who can deliver complex on-prem software, and go deep into the nuances of Kubernetes cluster management. You can expect to collaborate with product management and engineering teams to build out our SaaS and on-prem offering which solves lifecycle management challenges across a fleet of Kubernetes clusters.

You will be working with the cross-functional teams to build, package, release and manage versions of products. You will work with CI/CD system to build and manager pipelines. You will also work on services and tools that will streamline the packaged software delivery.

Success in the Role: What are the performance goals over the first 6-12 months, you will work toward completing?

You will be expected to:

• Perform platform engineering tasks to design and build automation and CI/CD infrastructure, solve infrastructure problems, and improve software delivery

• Have strong understanding and working knowledge of Kubernetes clusters, Kubernetes Image management, cluster lifecycle management

• Have strong hands-on experience in Bash scripting and running Linux Infrastructure

• Proactively leading team processes and quality standards, and mentoring more junior team members in reaching those bars

• Proactively works to facilitate team collaboration, and drives the team to sprint deliveries

• Establishing a relationship of trust and leadership with the team, and becoming an influential voice in the success of the team

• Representing the team and product in cross-team design discussions, identifying dependencies and areas of impact

• Be able to take general guidance from product and engineering leadership, identify areas of ambiguity, complexity, and risk, and propose solutions

• Proactively makes proposes and improvements to the benefit of the team

What type of work will you be doing? Whatassignments or requirements will you be performing on a regular basis?

On a regular basis, you will

• Most of your time will be managing and automating software delivery infrastructure to build, package and release TMC Self Managed

• Work with REST APIs, databases, message queues, distributed tracing, monitoring, and more.

• Debug Golang code as all of our services are written in Go.

• You will write automated tests in Go to validate and secure critical customer functionality

• You will be responsible for delivering your code changes to production and monitoring/maintaining our CI/CD pipelines.

• You will take on-call responsibilities where you will triage, troubleshoot, and mitigate production issues.

• Work directly with Technical Project Managers and Product Managers to better understand requirements, and define the scope of work

• You'll be given responsibility for high-level epics, and be asked to help define requirements and tangible deliverables. You will be expected to break down the work into individual work items that can be assigned to the team, and lead in estimating and scoping.

• You can expect to collaborate with partner teams, identify dependencies, and align on delivering cross-team initiatives

• You'll work closely with management to understand priorities and advocate for them on the team

What is leadership like for this role? What is the structure and culture of the team like?

The hiring manager for this role is Senior Manager of Engineering who has led Cloud Native Open Source teams and currently responsible for delivering TMC product for both SaaS and on-prem environments. They will work with you to set the direction, provide guidance, and remove impediments. You will be expected to be autonomous, innovative, and passionate to achieve the team's mission.

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com .

. Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

. Generous Time Off Programs

. 40 hours of paid time to volunteer in your community

. Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

. Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)

This role is eligible for #TeamTanzu referral campaign

For US based candidates, the annual pay range (OTE for commissioned roles; Salary for other roles) for this position is: $139,000 - $331,000. The actual offer will be based on the role, location, and individual candidate experience. Bonus, commission, and/or equity may be eligible for this position. VMware offers comprehensive benefits including, but not limited to: medical, dental, and vision plans, company paid holidays, paid sick leave, and vacation time. Additional benefits for this position can be found at https://benefits.vmware.com/. Your talent advisor can share more about the specific salary range for your preferred location during the hiring process.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Engineering and Technology

Subcategory: Software Engineering

Experience: Business Leadership

Full Time/ Part Time: Full Time

Posted Date: 2023-06-22

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware

Job Description

Why will you enjoy this new opportunity? This opportunity offers an exciting ownership stake in the faster and more secure path to production area. The Container Build area is focused enabling developers to need nothing more than their source code to containerize their app and dev opts teams to maintain a fleet of containers and keep them patched with minimal toil. You will play a pivotal role by working on Tanzu Build Service (TBS), a Kubernetes native tool to orchestrate container image builds using Cloud Native Buildpacks. Building source code into an image is a foundational requirement for migrating apps to Kubernetes. As such, it is a ubiquitous problem rich with user feedback, pain points, and opportunities for improvement.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing? In this role, you will be responsible for...

• The Tanzu Build Service roadmap.

• Being able to process problems with the build experience in Tanzu Application Platform, work through solutions with cross functional teams, and oversee execution.

• Representing the VMware build program in front of customers and open source communities.

• Managing tradeoffs between priorities for work on enabling the One Tanzu vision, kpack (open source TBS).

• Taking on pricing and packaging work to come up with an effective plan to align TBS with a new OneTanzu SKU.

• Making sure TBS workflows are better represented in GUIs.

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis? Product duties:

• You will serve as point of contact and subject matter expert for Build Service when it is used standalone or in other Tanzu solutions.

• You will forge closer ties between TBS and security areas of OneTanz to provide better insight to customers how TBS can improve their security posture.

• You will talk with customers on a weekly if not multiple times a week basis, organize their feedback, share it, prioritize it, and turn it into tangible work items.

• You will partner with engineering to deliver iterative product releases. You will be engineering's connection to our customers and will be responsible for bringing them along for the ride.

• You'll create solutions that scale to meet the needs of the world's biggest enterprises.

Technical - this role involves working and understanding the following technologies and services.

• Kubernetes - TBS is a Kubernetes native product. Its use frequently involves interacting directly with the Kubernetes API.

• Docker - Docker ecosystem constructs like docker pull,

• OCI Images -

• Container registries

• Common Vulnerabilities and Exposures

The core of the TBS team has been humming for years, you will be joining experienced engineers who are self-starting, engaged, and passionate about the product they've built. You will serve them by being the advocate for the customer and facilitate learnings so that the team can collaboratively leverage their experience to arrive at outcomes that balance user outcomes with technical bandwidth. You will be joining a large and fluid PM org. Given the breadth of OneTanzu, we have created a culture where PMs are encouraged to think outside of the constraints of their existing team and lend a critical eye to new problem spaces as they emerge.

For US based candidates, the annual pay range (OTE for commissioned roles; Salary for other roles) for this position is: $112,000 - $268,000. The actual offer will be based on the role, location, and individual candidate experience. Bonus, commission, and/or equity may be eligible for this position. VMware offers comprehensive benefits including, but not limited to: medical, dental, and vision plans, company paid holidays, paid sick leave, and vacation time. Additional benefits for this position can be found at https://benefits.vmware.com/. Your talent advisor can share more about the specific salary range for your preferred location during the hiring process.

This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

Category : Marketing

Subcategory: Product Management

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2023-06-22

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what's possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

Job Detail

• Company:
  VMware