Company Detail

Job Description

Why USAA?

Let's do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

We are seeking a dedicated Enterprise Compliance and Operational Risk Testing Analyst Lead-CFO to work a hybrid schedule from one of our regional offices.

In this role you will lead all aspects of the execution of independent risk-based testing under the enterprise Testing program methodology to ensure departmental processes and activities align with applicable rules, regulations, policies, and procedures. The enterprise Compliance and Operational Risk Testing (ECORT) Analyst Lead supports the Second Line of Defense's oversight of the Chief Financial Office (CFO) function with minimal direct supervisor and will be responsible for the execution of ongoing evaluations of the risk and control environment. This individual partners with various stakeholders across the USAA Enterprise to produce high quality results in Support of ECORT's CFO Testing program.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Develops the steps needed to test and/or analyze compliance with complex policies/procedures and laws/regulations.

• Serves as a subject matter authority in a specific subject/business area and provides mentorship to team members on complex issues.

• Leads and manages a grouping of tests to ensure operational risks and compliance requirements are adhered to.

• Reviews and complete, as needed, work papers to support conclusions of test findings.

• Provides input on allocation of resources to complete testing activities.

• Performs complex qualitative analysis of data.

• Develop executive briefs and present to key internal and external team members.

• Builds, develops, and maintains relationships with the business and internal control partners (Audit, Risk & Compliance, Legal) to facilitate collaboration between all lines of defense for testing.

What you have:

• Bachelor's degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree (12 years total without a degree).

• 8 or more years of relevant work experience (internal/external audit, operational risk/compliance testing, quality assurance).

• Expert knowledge of relevant industry regulations and regulatory compliance in a specific area of scope.

• Demonstrated experience interpreting and applying federal and state laws and regulations and guidance on operational risk principles/frameworks.

• Solid knowledge of risk-based testing or auditing techniques and data analysis testing techniques and data analysis principles, as well as the ability to interpret subsequent results.

• Consistent track record to communicate effectively at all levels of management.

• Advanced knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.

What sets you apart:

• 8+ years of experience developing, implementing, and driving best practice risk testing or auditing techniques (e.g., transactional testing, control testing, substantive testing, etc.) across the Chief Financial Office and related enterprise-wide programs.

• Experienced knowledge in leading a risk-based testing or auditing program that covers one or more of the following areas of the Chief Financial Office: Financial Statements, Corporate Accounting/Finance, Internal Controls over Financial Reporting (ICFR), SOX, Capital/Liquidity, Bank Call Report, CECL, Insurance Reserves, Treasury/Money Movement, Tax, Stress Testing, or Regulation W.

• Expert knowledge of key risks applicable to in-scope areas of the Chief Financial Office and other related functions.

• 8+ years of shown experience at a Financial Institution, Big 4 Accounting Firm, Internal/External Auditor function, or Federal Examiner.

• Certified Public Accountant (CPA), or Certified Internal Auditor (CIA), designation(s).

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550.00 - $230,400.00 .

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Why USAA?

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

Leads implementation of the first line of defense risk management program for a line of business or staff agency. Develops the first line of defense framework to ensure risk data is captured to develop risk mitigation strategies and controls. Engages and partners with the Chief Risk Office and provides leadership and direction to ensure processes and procedures are in place to effectively monitor and manage risk. Ensures there is consistency in the aggregation of identifying and managing existing and emerging risks that stem from business activities and ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.

What you'll do:

• Develops first line of defense controls, risk programs and framework for line of business or staff agency. Oversees the implementation and maintenance of the governance framework to include internal and external

• Manages the development of quality standards, operating policies, and procedures and directs implementation of approved changes

• Identifies risk and/or quality control improvements and provides support for major initiatives as appropriate, including project activities, related integrations, strategic activities, and large system/process improvements

• Partners with Senior Leaders in Audit, Compliance and Risk Management to provide input on control designs that address strategic, operational, financial and regulatory risks

• Responsible for the governance, administration of compliance and operational documents and operating procedures

• Stays current of regulatory environment and new developments; Develops and recommends action plans for initiatives that have regulatory impact. Supports and engages as appropriate in discussions with relevant regulators (e.g. OCC, FDIC, CFPB) on the business risk control program and results. Keeps direct Senior Management apprised of changes and developments

• Establishes and monitors key performance and risk indicators/metrics for line of business or staff agency to assist with the early identification of risk trends as first line of defense

• Leads a team of professionals who perform overall assessments of operational risks and controls, and conduct testing and analyses to identify, validate, and manage emerging risk exposures

• Implements second line of defense risk management programs in accordance with established roles and responsibilities therein

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

What you have:

Minimum Education:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree

Minimum Experience:

• 10 years of experience with a focus on Business Management, Operations, Risk Management, Audit, Control, or Reporting required

• 6 years of people leadership experience in building, managing and/or developing high-performing teams required

• Experience collaborating with key resources and stakeholders, influencing decisions, and managing work to achieve strategic goals required

• Executive-level business acumen in the areas of business operations, industry practices and emerging trends required

• Strong knowledge of industry-related regulatory requirements, and operational risk concepts

• Demonstrated ability to successfully navigate and operate across multiple levels of an organization required

What sets you apart:

• Significant experience and responsibility for executing RCSA

• Strong understanding of risk management principles that make up an RCSA

• Experience in communicating both verbally and in writing with regulators

• Strong Executive presence and experience presenting to senior executives

• Track record of execution

• Horizontal thinking and program management

What we offer:

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $216,750 - 390,150

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Why USAA?

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

Leads implementation of the first line of defense risk management program for a line of business or staff agency. Develops the first line of defense framework to ensure risk data is captured to develop risk mitigation strategies and controls. Engages and partners with the Chief Risk Office and provides leadership and direction to ensure processes and procedures are in place to effectively monitor and manage risk. Ensures there is consistency in the aggregation of identifying and managing existing and emerging risks that stem from business activities and ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.

What you'll do:

• Develops first line of defense controls, risk programs and framework for line of business or staff agency. Oversees the implementation and maintenance of the governance framework to include internal and external

• Manages the development of quality standards, operating policies, and procedures and directs implementation of approved changes

• Identifies risk and/or quality control improvements and provides support for major initiatives as appropriate, including project activities, related integrations, strategic activities, and large system/process improvements

• Partners with Senior Leaders in Audit, Compliance and Risk Management to provide input on control designs that address strategic, operational, financial and regulatory risks

• Responsible for the governance, administration of compliance and operational documents and operating procedures

• Stays current of regulatory environment and new developments; Develops and recommends action plans for initiatives that have regulatory impact. Supports and engages as appropriate in discussions with relevant regulators (e.g. OCC, FDIC, CFPB) on the business risk control program and results. Keeps direct Senior Management apprised of changes and developments

• Establishes and monitors key performance and risk indicators/metrics for line of business or staff agency to assist with the early identification of risk trends as first line of defense

• Leads a team of professionals who perform overall assessments of operational risks and controls, and conduct testing and analyses to identify, validate, and manage emerging risk exposures

• Implements second line of defense risk management programs in accordance with established roles and responsibilities therein

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

What you have:

Minimum Education:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree

Minimum Experience:

• 10 years of experience with a focus on Business Management, Operations, Risk Management, Audit, Control, or Reporting required

• 6 years of people leadership experience in building, managing and/or developing high-performing teams required

• Experience collaborating with key resources and stakeholders, influencing decisions, and managing work to achieve strategic goals required

• Executive-level business acumen in the areas of business operations, industry practices and emerging trends required

• Strong knowledge of industry-related regulatory requirements, and operational risk concepts

• Demonstrated ability to successfully navigate and operate across multiple levels of an organization required

What sets you apart:

• Significant experience and responsibility for executing RCSA

• Strong understanding of risk management principles that make up an RCSA

• Experience in communicating both verbally and in writing with regulators

• Strong Executive presence and experience presenting to senior executives

• Track record of execution

• Horizontal thinking and program management

What we offer:

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $216,750 - 390,150

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Why USAA?

Let's do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

We are seeking a dedicated Enterprise Compliance and Operational Risk Testing Analyst Lead-CFO to work a hybrid schedule from one of our regional offices.

In this role you will lead all aspects of the execution of independent risk-based testing under the enterprise Testing program methodology to ensure departmental processes and activities align with applicable rules, regulations, policies, and procedures. The enterprise Compliance and Operational Risk Testing (ECORT) Analyst Lead supports the Second Line of Defense's oversight of the Chief Financial Office (CFO) function with minimal direct supervisor and will be responsible for the execution of ongoing evaluations of the risk and control environment. This individual partners with various stakeholders across the USAA Enterprise to produce high quality results in Support of ECORT's CFO Testing program.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Develops the steps needed to test and/or analyze compliance with complex policies/procedures and laws/regulations.

• Serves as a subject matter authority in a specific subject/business area and provides mentorship to team members on complex issues.

• Leads and manages a grouping of tests to ensure operational risks and compliance requirements are adhered to.

• Reviews and complete, as needed, work papers to support conclusions of test findings.

• Provides input on allocation of resources to complete testing activities.

• Performs complex qualitative analysis of data.

• Develop executive briefs and present to key internal and external team members.

• Builds, develops, and maintains relationships with the business and internal control partners (Audit, Risk & Compliance, Legal) to facilitate collaboration between all lines of defense for testing.

What you have:

• Bachelor's degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree (12 years total without a degree).

• 8 or more years of relevant work experience (internal/external audit, operational risk/compliance testing, quality assurance).

• Expert knowledge of relevant industry regulations and regulatory compliance in a specific area of scope.

• Demonstrated experience interpreting and applying federal and state laws and regulations and guidance on operational risk principles/frameworks.

• Solid knowledge of risk-based testing or auditing techniques and data analysis testing techniques and data analysis principles, as well as the ability to interpret subsequent results.

• Consistent track record to communicate effectively at all levels of management.

• Advanced knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.

What sets you apart:

• 8+ years of experience developing, implementing, and driving best practice risk testing or auditing techniques (e.g., transactional testing, control testing, substantive testing, etc.) across the Chief Financial Office and related enterprise-wide programs.

• Experienced knowledge in leading a risk-based testing or auditing program that covers one or more of the following areas of the Chief Financial Office: Financial Statements, Corporate Accounting/Finance, Internal Controls over Financial Reporting (ICFR), SOX, Capital/Liquidity, Bank Call Report, CECL, Insurance Reserves, Treasury/Money Movement, Tax, Stress Testing, or Regulation W.

• Expert knowledge of key risks applicable to in-scope areas of the Chief Financial Office and other related functions.

• 8+ years of shown experience at a Financial Institution, Big 4 Accounting Firm, Internal/External Auditor function, or Federal Examiner.

• Certified Public Accountant (CPA), or Certified Internal Auditor (CIA), designation(s).

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550.00 - $230,400.00 .

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Why USAA?

Let's do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

As a dedicated Audit Professional Practices and Training Executive, you will be responsible for the strategy, development, and implementation of core audit processes, including risk

assessment, annual planning, audit engagement types and related standards, and continuous monitoring. Develop and maintain Audit Services policies and procedures as documented in the Audit Operations Manual. Responsible for the strategy, development and implementation of the Audit Services learning strategy and training program.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, or Tampa, FL.

The Opportunity

What you'll do:

• Leads the development, maintenance and periodic review of departmental audit standards, methodology and policies that adhere to Global Internal Audit Standards, and regulatory guidance and industry best practices.

• Ensures procedures that support the departmental audit standards, methodology and policies are developed, executed, and periodically reviewed and maintains a current audit policy and procedures manual.

• Oversees and directs all aspects of the annual risk assessment and audit plan processes, including the establishment of appropriate timelines and procedures and the generation of high-quality, accurate reporting to Audit Services Leadership and the Board.

• Develops the strategy and oversee standards and processes for all audit engagement types, including issue validation, targeted reviews, and continuous monitoring, etc.

• Leads all efforts related to systemic issue analysis and periodic assessments of the enterprise control environment.

• Leads the strategy, design, development, and implementation of Audit Services learning activities.

• Partners with internal and external individuals to assess methodology and training needs and develop executable strategies.

• Anticipates future audit methodology and training requirements to support changing business needs and align with industry best practices.

• Establishes strategic partnerships with external parties, as applicable, to incorporate industry best practices and trends into audit process and learning strategies.

• Continuously evaluates and improves the programs and processes for which the roles is responsible to support evolving business needs.

• Stays abreast of strategic initiatives and new products and services and maintains current knowledge of organizational changes and direction of USAA.

• Addresses issues escalated by team members, manages disagreements and gains appropriate resolution to complex issues. Escalates concerns to senior leadership as appropriate.

• Builds and oversees a high performing team of employees and third-party resources for functional area to deliver high quality results including the identification, development and retention of talent with requisite internal audit professional practices capabilities as well as providing leadership, development and mentorship through coaching and support and overseeing performance management, and managerial activities.

• Maintains knowledge of industry standards and financial services regulations and effectively responds and interacts with regulators.

What you have:

• Bachelor's degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

• 10 or more years of internal audit, risk management, compliance, other control partner experience or relevant operations experience developing strategies, managing major initiatives and delivering results within a complex matrix environment to include 4 years' experience managing and implementing audit standards and policies or training in the financial services industry.

• 4 or more years of people leadership experience in building, managing and/or developing high-performing teams required.

• Expert knowledge of the Global Internal Audit Standards, regulatory guidance (e.g., Supervisory Release13-1), and internal audit leading practices.

• Experience developing audit plans and overseeing the execution of the plans.

• Experience working directly with regulators.

• Deep knowledge of techniques required to perform audits.

• Knowledge of banking, insurance, and investment operations.

• Demonstrated ability to build collaborative relationships with internal and external stakeholders.

What sets you apart:

• Deep experience leading audit services in a large financial services institution.

• Accomplishments leading and growing key aspects of a Professional Practices organization within an enterprise audit function.

• Strong audit industry relationships and involvement.

• Experience building training programs and career pathways in a large and complex organization.

What we offer:

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $163,880 - $294,980.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Why USAA?

Let's do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

As a dedicated Audit Quality Assurance and Improvement Executive, you will Directs and oversees the Quality Assurance and Improvement Program (QAIP) for the enterprise audit function. Oversees the development, implementation and administration of the long-term strategy and objectives of the QAIP. Leads staff and oversees quality findings and recommendations regarding adherence to internal requirements, industry standards and regulatory expectations.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, or Tampa, FL.

The Opportunity

What you'll do:

• Responsible for the development, implementation, and administration of the long-term strategy and objectives for the Quality Assurance and Improvement Program, including assessment of adherence to Audit Services policies, the Global Internal Audit Standards, and regulatory guidance.

• Oversees the timely completion of required external quality assurance reviews in accordance with the Global Internal Audit Standards. Stays abreast of industry standards and financial services regulations and effectively respond and interact with regulators.

• Provides strong effective challenge of audit work product, including audit scoping decisions, testing strategies, and conclusions.

• Identifies findings and opportunities noted via internal and external quality assurance activities and works with Audit Services leadership to develop strategic and tactical action steps to address those findings.

• Communicates results from internal quality assurance review activities to Audit Services Leadership and other appropriate stakeholders.

• Provides feedback on Audit Services policies and procedures for inclusion in the Audit Services Manual and recommends training opportunities based on QAIP results.

• Accountable for the delivery of QAIP activities on time, within agreed upon budget, and in accordance with audit methodology, regulatory standards and the Global Internal Audit Standards.

• Role models USAA's mission, core values, culture and desired behaviors - including a culture of risk awareness around regulatory issues and accountability.

• Holds self and others accountable to meet commitments by setting and clearly communicating expectations and roles and responsibilities.

• Addresses issues escalated by team members, manages disagreements, and gains appropriate resolution to QAIP issues across the function. Escalates key concerns to senior leadership as appropriate.

• Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

• Creates reports of QAIP results and delivers/communicates results to the Chief Audit Executive, the Audit

• Senior Leadership team, executive management and the Audit Committees, as required.

What you have:

• Bachelor's degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

• 10 or more years' experience in internal audit, audit professional practices, risk management, compliance,

• or other control partner experience to include 5 years quality assurance experience in the highly regulated financial services industry.

• 6 or more years of people leadership experience in building, managing and/or developing high-performing teams required.

• Experience leading and/or performing internal/external quality assurance reviews and providing effective challenge.

• Experience interacting with regulators, regarding audits or controls.

• Expert knowledge of internal auditing standards and techniques required to perform audits.

• Knowledge of banking, insurance, and investment products and operations.

• Demonstrated experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals required.

• Demonstrated understanding of the full spectrum of regulatory examinations and other supervisory engagement and processes.

• Executive-level business acumen in the areas of quality management, audit management, industry practices and emerging trends.

What sets you apart:

• Extensive experience leading and driving innovative change in an Audit Quality Assurance organization.

• Deep experience and industry expertise in a large financial services company.

• Demonstrated accomplishments driving complex change through strong interpersonal influence and challenge in a matrixed audit organization.

• Highly skilled at challenging peers and superiors, leaning into uncomfortable situations, to bring about significant improvements in an audit function.

What we offer:

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $188,300 - $338,990.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Why USAA?

Let's do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

As a dedicated Audit Professional Practices and Training Executive, you will be responsible for the strategy, development, and implementation of core audit processes, including risk

assessment, annual planning, audit engagement types and related standards, and continuous monitoring. Develop and maintain Audit Services policies and procedures as documented in the Audit Operations Manual. Responsible for the strategy, development and implementation of the Audit Services learning strategy and training program.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, or Tampa, FL.

The Opportunity

What you'll do:

• Leads the development, maintenance and periodic review of departmental audit standards, methodology and policies that adhere to Global Internal Audit Standards, and regulatory guidance and industry best practices.

• Ensures procedures that support the departmental audit standards, methodology and policies are developed, executed, and periodically reviewed and maintains a current audit policy and procedures manual.

• Oversees and directs all aspects of the annual risk assessment and audit plan processes, including the establishment of appropriate timelines and procedures and the generation of high-quality, accurate reporting to Audit Services Leadership and the Board.

• Develops the strategy and oversee standards and processes for all audit engagement types, including issue validation, targeted reviews, and continuous monitoring, etc.

• Leads all efforts related to systemic issue analysis and periodic assessments of the enterprise control environment.

• Leads the strategy, design, development, and implementation of Audit Services learning activities.

• Partners with internal and external individuals to assess methodology and training needs and develop executable strategies.

• Anticipates future audit methodology and training requirements to support changing business needs and align with industry best practices.

• Establishes strategic partnerships with external parties, as applicable, to incorporate industry best practices and trends into audit process and learning strategies.

• Continuously evaluates and improves the programs and processes for which the roles is responsible to support evolving business needs.

• Stays abreast of strategic initiatives and new products and services and maintains current knowledge of organizational changes and direction of USAA.

• Addresses issues escalated by team members, manages disagreements and gains appropriate resolution to complex issues. Escalates concerns to senior leadership as appropriate.

• Builds and oversees a high performing team of employees and third-party resources for functional area to deliver high quality results including the identification, development and retention of talent with requisite internal audit professional practices capabilities as well as providing leadership, development and mentorship through coaching and support and overseeing performance management, and managerial activities.

• Maintains knowledge of industry standards and financial services regulations and effectively responds and interacts with regulators.

What you have:

• Bachelor's degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

• 10 or more years of internal audit, risk management, compliance, other control partner experience or relevant operations experience developing strategies, managing major initiatives and delivering results within a complex matrix environment to include 4 years' experience managing and implementing audit standards and policies or training in the financial services industry.

• 4 or more years of people leadership experience in building, managing and/or developing high-performing teams required.

• Expert knowledge of the Global Internal Audit Standards, regulatory guidance (e.g., Supervisory Release13-1), and internal audit leading practices.

• Experience developing audit plans and overseeing the execution of the plans.

• Experience working directly with regulators.

• Deep knowledge of techniques required to perform audits.

• Knowledge of banking, insurance, and investment operations.

• Demonstrated ability to build collaborative relationships with internal and external stakeholders.

What sets you apart:

• Deep experience leading audit services in a large financial services institution.

• Accomplishments leading and growing key aspects of a Professional Practices organization within an enterprise audit function.

• Strong audit industry relationships and involvement.

• Experience building training programs and career pathways in a large and complex organization.

What we offer:

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $163,880 - $294,980.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Why USAA?

Let's do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

As a dedicated Audit Quality Assurance and Improvement Executive, you will Directs and oversees the Quality Assurance and Improvement Program (QAIP) for the enterprise audit function. Oversees the development, implementation and administration of the long-term strategy and objectives of the QAIP. Leads staff and oversees quality findings and recommendations regarding adherence to internal requirements, industry standards and regulatory expectations.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, or Tampa, FL.

The Opportunity

What you'll do:

• Responsible for the development, implementation, and administration of the long-term strategy and objectives for the Quality Assurance and Improvement Program, including assessment of adherence to Audit Services policies, the Global Internal Audit Standards, and regulatory guidance.

• Oversees the timely completion of required external quality assurance reviews in accordance with the Global Internal Audit Standards. Stays abreast of industry standards and financial services regulations and effectively respond and interact with regulators.

• Provides strong effective challenge of audit work product, including audit scoping decisions, testing strategies, and conclusions.

• Identifies findings and opportunities noted via internal and external quality assurance activities and works with Audit Services leadership to develop strategic and tactical action steps to address those findings.

• Communicates results from internal quality assurance review activities to Audit Services Leadership and other appropriate stakeholders.

• Provides feedback on Audit Services policies and procedures for inclusion in the Audit Services Manual and recommends training opportunities based on QAIP results.

• Accountable for the delivery of QAIP activities on time, within agreed upon budget, and in accordance with audit methodology, regulatory standards and the Global Internal Audit Standards.

• Role models USAA's mission, core values, culture and desired behaviors - including a culture of risk awareness around regulatory issues and accountability.

• Holds self and others accountable to meet commitments by setting and clearly communicating expectations and roles and responsibilities.

• Addresses issues escalated by team members, manages disagreements, and gains appropriate resolution to QAIP issues across the function. Escalates key concerns to senior leadership as appropriate.

• Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

• Creates reports of QAIP results and delivers/communicates results to the Chief Audit Executive, the Audit

• Senior Leadership team, executive management and the Audit Committees, as required.

What you have:

• Bachelor's degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

• 10 or more years' experience in internal audit, audit professional practices, risk management, compliance,

• or other control partner experience to include 5 years quality assurance experience in the highly regulated financial services industry.

• 6 or more years of people leadership experience in building, managing and/or developing high-performing teams required.

• Experience leading and/or performing internal/external quality assurance reviews and providing effective challenge.

• Experience interacting with regulators, regarding audits or controls.

• Expert knowledge of internal auditing standards and techniques required to perform audits.

• Knowledge of banking, insurance, and investment products and operations.

• Demonstrated experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals required.

• Demonstrated understanding of the full spectrum of regulatory examinations and other supervisory engagement and processes.

• Executive-level business acumen in the areas of quality management, audit management, industry practices and emerging trends.

What sets you apart:

• Extensive experience leading and driving innovative change in an Audit Quality Assurance organization.

• Deep experience and industry expertise in a large financial services company.

• Demonstrated accomplishments driving complex change through strong interpersonal influence and challenge in a matrixed audit organization.

• Highly skilled at challenging peers and superiors, leaning into uncomfortable situations, to bring about significant improvements in an audit function.

What we offer:

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $188,300 - $338,990.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Why USAA?

Let's do something that really matters!

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

USAA's Catastrophe team is seeking experienced Property Adjusters for in-office claim handling. Candidates are expected to live within a commutable distance from one of our offices in San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. After training in-office, you'll have the opportunity to work in a hybrid model where you can work from home 2 days a week. Relocation assistance is not available for this position. Multiple positions are available.

The Inside Property Adjuster role is an hourly, non-exempt position with overtime and CAT pay opportunities. The ideal candidate will possess strong virtual estimating skills for low to moderate severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss.

As a Property Adjuster you will work within defined guidelines and framework, investigates, evaluates, negotiates, and settles low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Property Adjusters will recognize and empathize with members' life events, as appropriate.

What you'll do:

• Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

• Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies.

• Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims

• Knowledge of estimating losses using Xactimate or similar tools and platforms.

• Demonstrated negotiation, investigation, communication, and conflict resolution skills.

• Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations.

• Ability to prioritize and multi-task, including navigating through multiple business applications.

• May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

• Currently live within a commutable distance to one of our office locations in San Antonio, Phoenix, Colorado Springs, Tampa or Chesapeake for a hybrid in-office work schedule

• 1+ years of residential property adjusting of moderate complexity claims

• 1+ years of estimate writing skills using Xactimate, ClaimsX or virtual estimating

• Experience on a Property Catastrophe team handling inside or field claims (i.e. wind, hail, hurricane, flooding)

• Experience scoping the loss, assessing damages, interpreting policy and making claim decisions

• Knowledge of homeowner property policies and endorsements

• Currently hold an active P&C Adjuster license

• Prior experience working directly for a standard insurance carrier

• Ability to work overtime and extended hours to support CAT claims

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation : USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $54,940 -$92,720.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits : At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Why USAA?

Let's do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

You will be responsible for managing moderately complex litigation arising out of the auto or property contract in compliance with state laws and regulations, to include creating strategy for defense or settlement, evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice and empathy.

The Opportunity

This position is a hybrid work type (3 days in office) and can be based in one of the following locations: San Antonio, TX; Phoenix, AZ; Colorado Springs, CO; Chesapeake, VA; or Tampa, FL. Hybrid roles help employees gain the best of both worlds - collaborating in-person in the office and working from home when needed to achieve focused results.

You will be responsible for handling moderately complex litigation arising out of the auto contract in compliance with state laws and regulations, to include crafting strategy for defense or settlement, evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution. Accountable for delivering a concierge level of outstanding member service through setting appropriate expectations, proactive communications, advice and empathy.

What you'll do:

• Manages moderately complex litigation to include serious injury or property damage, questionable damages, questionable liability and questionable coverage issues.

• Applies intermediate knowledge of claims litigation processes.

• Proactively manages litigation and acts as liaison with members, internal and external counsel.

• Clearly documents litigation strategy, litigation budget, investigation, evaluation, negotiation, settlement, and trial decisions.

• Represents USAA at mediations, case conferences, and/or trials.

• Reviews, audits, and approves legal fees and expenses.

• Partners and/or advises law firm vendors to facilitate timely lawsuit resolution.

• Holds law firm vendors accountable for following Defense Counsel Litigation Handling Requirements.

• Recognizes and solves routine and intermediate issues arising out of legal case management.

• Follows practices and processes to achieve results to positively impact the quality, timeliness and efficiency of the team; proactively finds opportunities to improve processes.

• Interacts with membership, attorneys and management to advise on moderately complex litigation.

• Ensures members receive high levels of service from themselves and law firm vendors.

• May act as an informal resource for team members.

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What you have:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 4 years work experience handling liability and first party claims or progressive experience in litigation.

• 2 years customer contact experience.

• Claims adjusters license in assigned state or ability to acquire license within 3 months.

• Demonstrated negotiation and customer service skills.

• Excellent communication skills with experience as an effective liaison between partners, members, outside counsel and management.

• Knowledge of P&C policies state laws.

• Knowledge of regulatory compliance related to claims and claims litigation.

• Experience handling large loss auto, property or commercial.

• Knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.

What sets you apart:

• 5+ years' experience handling casualty liability claims to include bodily injury and uninsured/underinsured motorist bodily injury claims.

• 2+ years' direct handling of Auto Bodily Injury and Uninsured/Underinsured Motorist Litigation to resolution.

• Familiarity with injury claims litigation processes

• Continuing Education to include any relevant insurance designations (SCLA, CPCU, AIC, etc.)

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $81,770 - $147,190 .

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Relocation assistance is not available for this position.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Why USAA?

Let's do something that really matters!

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

USAA's Catastrophe team is seeking experienced Property Adjusters for in-office claim handling. Candidates are expected to live within a commutable distance from one of our offices in San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. After training in-office, you'll have the opportunity to work in a hybrid model where you can work from home 2 days a week. Relocation assistance is not available for this position. Multiple positions are available.

The Inside Property Adjuster role is an hourly, non-exempt position with overtime and CAT pay opportunities. The ideal candidate will possess strong virtual estimating skills for low to moderate severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss.

As a Property Adjuster you will work within defined guidelines and framework, investigates, evaluates, negotiates, and settles low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Property Adjusters will recognize and empathize with members' life events, as appropriate.

What you'll do:

• Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

• Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies.

• Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims

• Knowledge of estimating losses using Xactimate or similar tools and platforms.

• Demonstrated negotiation, investigation, communication, and conflict resolution skills.

• Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations.

• Ability to prioritize and multi-task, including navigating through multiple business applications.

• May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

• Currently live within a commutable distance to one of our office locations in San Antonio, Phoenix, Colorado Springs, Tampa or Chesapeake for a hybrid in-office work schedule

• 1+ years of residential property adjusting of moderate complexity claims

• 1+ years of estimate writing skills using Xactimate, ClaimsX or virtual estimating

• Experience on a Property Catastrophe team handling inside or field claims (i.e. wind, hail, hurricane, flooding)

• Experience scoping the loss, assessing damages, interpreting policy and making claim decisions

• Knowledge of homeowner property policies and endorsements

• Currently hold an active P&C Adjuster license

• Prior experience working directly for a standard insurance carrier

• Ability to work overtime and extended hours to support CAT claims

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation : USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $54,940 -$92,720.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits : At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Why USAA?

Let's do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

You will be responsible for managing moderately complex litigation arising out of the auto or property contract in compliance with state laws and regulations, to include creating strategy for defense or settlement, evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice and empathy.

The Opportunity

This position is a hybrid work type (3 days in office) and can be based in one of the following locations: San Antonio, TX; Phoenix, AZ; Colorado Springs, CO; Chesapeake, VA; or Tampa, FL. Hybrid roles help employees gain the best of both worlds - collaborating in-person in the office and working from home when needed to achieve focused results.

You will be responsible for handling moderately complex litigation arising out of the auto contract in compliance with state laws and regulations, to include crafting strategy for defense or settlement, evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution. Accountable for delivering a concierge level of outstanding member service through setting appropriate expectations, proactive communications, advice and empathy.

What you'll do:

• Manages moderately complex litigation to include serious injury or property damage, questionable damages, questionable liability and questionable coverage issues.

• Applies intermediate knowledge of claims litigation processes.

• Proactively manages litigation and acts as liaison with members, internal and external counsel.

• Clearly documents litigation strategy, litigation budget, investigation, evaluation, negotiation, settlement, and trial decisions.

• Represents USAA at mediations, case conferences, and/or trials.

• Reviews, audits, and approves legal fees and expenses.

• Partners and/or advises law firm vendors to facilitate timely lawsuit resolution.

• Holds law firm vendors accountable for following Defense Counsel Litigation Handling Requirements.

• Recognizes and solves routine and intermediate issues arising out of legal case management.

• Follows practices and processes to achieve results to positively impact the quality, timeliness and efficiency of the team; proactively finds opportunities to improve processes.

• Interacts with membership, attorneys and management to advise on moderately complex litigation.

• Ensures members receive high levels of service from themselves and law firm vendors.

• May act as an informal resource for team members.

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What you have:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 4 years work experience handling liability and first party claims or progressive experience in litigation.

• 2 years customer contact experience.

• Claims adjusters license in assigned state or ability to acquire license within 3 months.

• Demonstrated negotiation and customer service skills.

• Excellent communication skills with experience as an effective liaison between partners, members, outside counsel and management.

• Knowledge of P&C policies state laws.

• Knowledge of regulatory compliance related to claims and claims litigation.

• Experience handling large loss auto, property or commercial.

• Knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.

What sets you apart:

• 5+ years' experience handling casualty liability claims to include bodily injury and uninsured/underinsured motorist bodily injury claims.

• 2+ years' direct handling of Auto Bodily Injury and Uninsured/Underinsured Motorist Litigation to resolution.

• Familiarity with injury claims litigation processes

• Continuing Education to include any relevant insurance designations (SCLA, CPCU, AIC, etc.)

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $81,770 - $147,190 .

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Relocation assistance is not available for this position.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Why USAA?

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX; Phoenix, AZ; Colorado Springs, CO; Chesapeake, VA or Tampa, FL . Relocation assistance is not available for this position.

As a dedicated Decision Science Analyst Senior, you will work closely with our P&C Claims business partners to provide data insights. This role will focus directly on auto claims analytics.

Provide decision support for business areas across the enterprise. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and inspire change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating, and synthesizing data (e.g., attributes, transactions, behaviors, etc.), models and other relevant information to draw conclusions and make recommendations resulting in implementable strategies.

What you'll do:

• Leverages advanced business, analytical and technical knowledge to participate or lead discussions with cross functional teams to understand and collaborate highly complex business objectives and influence solution strategies.

• Applies advanced analytical techniques to tackle business problems that are typically medium to large scale with significant impact to current and/or future business strategy.

• Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change.

• Translates recommendation into communication materials to optimally present to various levels of management.

• Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences.

• Identifies and captures the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA).

• Integrates/transforms disparate data sources and resolves appropriate data hygiene techniques to apply.

• Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements.

• Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions.

• Succinctly delivers analysis/findings in a manner that conveys understanding, influences various levels of management, garners support for recommendations, drives business decisions, and influences business strategy.

• Provides subject matter expertise in operationalizing recommendations.

• Remains informed on current data and analytics trends, (Ex: Cloud, Data Mining, Python, Neural Networks, Sensor data, IoT, Streaming/NRT data)

• Finds opportunities to continue to learn in the data and analytics space, whether informal (E.g., Coursera, Udemy, Kaggle, Code Up, etc) or formal (E.g. Certifications or advanced coursework).

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 6 years of data & analytics experience OR a minimum of 4 years of data & analytics experience and up to 2 years of progressive functional business relevant experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing etc.) for a total of 6 years combined experience OR advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline and 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing, etc.).

• Demonstrates advanced skills in mathematical and statistical techniques and approaches used to drive fact-based decision-making.

• Advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.

• Experience with new and emerging data sets, and incorporation (data wrangling, data munging) into new insights.

What sets you apart:

• Property & Casualty (P&C) industry experience with Auto Injury claims.

• Advanced SQL experience needed with R and Python a plus.

• Experience with building dashboards using Tableau.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation : USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $109,130 - $196,430.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits : At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Why USAA?

Let's do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

As a dedicated Senior Auditor you will lead and execute technology and information/cyber security (IT/IS) audit assignments. Identifies problems and resolutions for risk-based assurance and advisory engagements across the IT/IS organization. Performs IT/IS risk and control identification and evaluation, advanced audit techniques, research, and analysis, and conducts client meetings and interviews. Adheres to the Institute of Internal Auditors' International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC or Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Independently executes IT/IS audit test work timely and with high quality.

• Executes and may lead as Auditor in Charge (AIC) for IT/IS audit engagements throughout the audit life cycle, to include understanding of horizontal and vertical business impacts, integrating audits with analytics, and projects.

• Ensures IT/IS engagements are completed objectively, professionally, timely and in accordance with corporate and industry audit standards.

• Assists in updating the IT/IS risk and control matrix for each engagement with oversight from the AIC and/or other Audit leadership.

• Identifies IT/IS control weaknesses and opportunities for improvement in the current operating environment; develops and implements recommendations for corrective action.

• Assists AIC in drafting related IT/IS issues and audit reports for review by audit leadership.

• Participates and provides feedback during team audit activities on IT/IS planning and scoping, business understanding/walkthroughs, and review of risk assessment and testing applying critical thinking.

• Executes on audit documentation techniques including IT/IS key risks and controls alignment to audit test objectives and conclusions; is accountable for completing work paper documentation within quality standards.

• Utilizes analytical skills to conduct or assist team members with continuous monitoring activities, advisory activities, special reviews and/or investigations.

• Develops internal, business leader and business partner relationships while also providing effective challenge, communicating, and delivering risk-based, difficult messages regarding issues and control opportunities to ensure proper risk assurance coverage for the IT/IS space.

What you have:

• Bachelor's degree; four additional years of related experience beyond minimum required may be substituted in lieu of a degree.

• 4 years of audit, risk, or compliance/control experience in a financial services or technology/information security (IT/IS) environment.

• Experience performing internal and external audits within IT/IS, and applying audit, risk, or compliance acumen in a complex operational and regulatory environment.

• Demonstrated experience effectively communicating and challenging Controls with business partners and leaders.

• Understanding of risks and internal controls and the ability to evaluate and determine adequacy and efficiency of controls.

• Demonstrated experience in highly dynamic environment with ability to manage competing priorities.

• Knowledge of large financial services regulations (e.g., Office of the Comptroller of Currency's Heightened Standards and Federal Reserve Board's Large Financial Institution Rating System).

• Working knowledge of IT general controls.

• Knowledge of Technology infrastructure management and platforms (e.g., mainframe, midrange, distributed), Network architecture and security (e.g., network segmentation, firewalls, proxies, encryption protocols, endpoint protection).

What sets you apart:

• Internal Audit experience

• Cybersecurity Audit experience

• Relevant audit certification(s): CISM, CISSP, CIA

• Audit In-Charge experience

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $89,990 - $172,000 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Why USAA?

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX; Phoenix, AZ; Colorado Springs, CO; Chesapeake, VA or Tampa, FL . Relocation assistance is not available for this position.

As a dedicated Decision Science Analyst Senior, you will work closely with our P&C Claims business partners to provide data insights. This role will focus directly on auto claims analytics.

Provide decision support for business areas across the enterprise. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and inspire change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating, and synthesizing data (e.g., attributes, transactions, behaviors, etc.), models and other relevant information to draw conclusions and make recommendations resulting in implementable strategies.

What you'll do:

• Leverages advanced business, analytical and technical knowledge to participate or lead discussions with cross functional teams to understand and collaborate highly complex business objectives and influence solution strategies.

• Applies advanced analytical techniques to tackle business problems that are typically medium to large scale with significant impact to current and/or future business strategy.

• Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change.

• Translates recommendation into communication materials to optimally present to various levels of management.

• Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences.

• Identifies and captures the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA).

• Integrates/transforms disparate data sources and resolves appropriate data hygiene techniques to apply.

• Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements.

• Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions.

• Succinctly delivers analysis/findings in a manner that conveys understanding, influences various levels of management, garners support for recommendations, drives business decisions, and influences business strategy.

• Provides subject matter expertise in operationalizing recommendations.

• Remains informed on current data and analytics trends, (Ex: Cloud, Data Mining, Python, Neural Networks, Sensor data, IoT, Streaming/NRT data)

• Finds opportunities to continue to learn in the data and analytics space, whether informal (E.g., Coursera, Udemy, Kaggle, Code Up, etc) or formal (E.g. Certifications or advanced coursework).

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 6 years of data & analytics experience OR a minimum of 4 years of data & analytics experience and up to 2 years of progressive functional business relevant experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing etc.) for a total of 6 years combined experience OR advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline and 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing, etc.).

• Demonstrates advanced skills in mathematical and statistical techniques and approaches used to drive fact-based decision-making.

• Advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.

• Experience with new and emerging data sets, and incorporation (data wrangling, data munging) into new insights.

What sets you apart:

• Property & Casualty (P&C) industry experience with Auto Injury claims.

• Advanced SQL experience needed with R and Python a plus.

• Experience with building dashboards using Tableau.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation : USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $109,130 - $196,430.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits : At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Why USAA?

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

The Bank Fraud and Disputes teams work across multiple Bank Products to develop strategies that reduce the impact of fraudulent activity and the resulting impact to our members. This unique opportunity will enable the Compliance professional to collaborate with others across the bank business units, risk management, and the USAA Enterprise in the management and assessment of compliance risk.

We are looking for a dedicated Compliance manager to support - Fraud and Disputes Risk Oversight with the second line of defense. This role involves using quantitative and qualitative methods to assess risks and opportunities within the Fraud and Disputes spaces. The ideal candidate will have compliance risk management experience in a complex institution and/or a highly matrixed environment related to financial services.

Key qualifications for this position include:

• Understanding of deposit account loss exposures and mitigation strategies.

• Strong analytical, technical, and statistical skills.

• Ability to synthesize/analyze diverse information, develop recommendations, and make decisions.

• No

• 3 years of experience supporting Fraud and/or Disputes department

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Anticipates and identifies future needs, opportunities and potential compliance solutions, and leads cross-functional teams through the problem resolution process.

• Assesses results of data analyses, provides credible challenge and recommends innovative compliance solutions.

• Develops, designs and delivers compliance strategies to influence business leadership on effective solutions and may represent leadership on complex issues.

• Maintains and expands expert knowledge of the competitive/regulatory landscape and the company's key challenges.

• May coordinate and respond to regulatory requirements and requests and ensures the execution of examinations.

• Executes compliance risk management activities in accordance with enterprise compliance standards.

• Serves as the technical expert regarding compliance laws and regulations and provides direction to others on complex issues.

What you have:

• Bachelor's degree, 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

• 8 or more years relevant experience in compliance, risk, legal or audit within the financial services or insurance industry.

• Demonstrated experience working in a highly regulated environment.

• Expert knowledge of relevant industry regulations and regulatory compliance in a specific area.

• Advanced knowledge of compliance laws, regulations and regulatory expectations

• Demonstrated ability to apply advanced knowledge of regulatory compliance to consult and provide insight and guidance.

• Demonstrated ability to communicate effectively at all levels of management

• Advanced knowledge of Microsoft Office tools to include Word, Excel and PowerPoint.

• Knowledge of federal laws, rules, and regulations, to include: CRA; ECOA; FCRA; MLA; SCRA; Regulation DD; Regulation E; Regulation Z; and UDAP/UDAAP.

• General understanding of federal supervisory guidance, including but not limited to: letters, bulletins, manuals, handbooks, proposals, and statements from the Federal Reserve, OCC, and CFPB.

What sets you apart:

• Risk management experience in a complex institution and or highly matrixed environment related to financial services

• Understanding of deposit account loss exposures and mitigation strategies

• Strong analytical, technical, and statistical skills. Ability to synthesize / analyze diverse information, develops recommendations, and makes decisions.

• Excellent verbal and written communication and social skills required with ability to present complex and critical issues to management.

• Validated ability to evaluate the business climate, anticipate change and develop compensating strategies/vision.

• Ability to provide Effective Challenge in a risk adverse environment

• 3 years of proven experience supporting Fraud and/or Disputes departments in a second line of defense role

• Certified Regulatory Compliance Manager (CRCM)

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550 - $230,400 .

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Why USAA?

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

We are seeking a versatile Risk Analyst I - Property and Casualty (Mid Level) with two or more years of P&C and/or Risk Management experience. The ideal candidate will possess a strong ability to evaluate results to produce analytical materials for discussions and hold an industry-related certification or designation (e.g., CPCU, ARM, etc.). Join us in shaping the future of risk analysis!

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Partners with key customers in the business to identify, assess, aggregate and document risks and controls, including risks associated with new or modified products, services, distribution channels, regulations and third-party operations.

• Communicates results of risk assessments to governance committees, business process owners and various levels of leadership.

• Contributes to the implementation of new risk policies, practices, appetites and solutions to ensure integrated understanding and management of risks according to industry standard process.

• Improves strategies, tools, and methodologies to measure, monitor, and report risks.

• Applies solid understanding to assess data and produce analytical insights to understand business objectives, drive risk-based business decisions and influence solution strategies.

• Effectively gives in cross-functional teams to identify, assess, aggregate and mitigate current and emerging risk events.

• Provides oversight of risk through documentation review, assessment of performance monitoring, model validation, and use implementation

• Supports the formulation of scenario analysis and/or stress test plans, including the evaluation of results, and framing of contingency plans in partnership with key business partners.

What you have:

• Bachelor's degree in Risk Management, Business, Finance, or a related field or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

• 4 years of risk management, regulatory or operations experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting or other related operational area.

• Or advanced degree/designation in Risk Management, Business, Finance, or other field relevant to risk management and 2 years work of experience in a subject area relevant to risk management.

• Demonstrated knowledge of risk management principles, tools and applicable systems.

• Risk management experience in a complex institution and/or highly matrixed environment.

• Demonstrated experience in conflict resolution management and ability to effectively challenge at all levels of management and influence business outcomes.

• Ability to effectively work with both internal and external partners in a highly collaborative environment.

• Proven critical thinking and knowledge of data analysis tools and techniques and decision-making abilities, to include proven ability to optimally make data-driven decisions.

• Proactively identifies potential concerns and follows-up to resolve issues.

• Proficient knowledge of Microsoft Office products including Excel and PowerPoint.

What sets you apart:

• Property & Casualty and/or Risk Management Experience

• Related industry designations (e.g., CPCU, ARM, etc.)

• Skilled at identifying gaps and suggesting forward-looking solutions that accelerate remediation and sustainable change

• Experience developing clear and concise written analysis and communicating conclusions / findings

• Excellent communication skills, with ability to present complex issues to management

• Experience evaluating results to produce analytical material for discussions with cross functional teams

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $81,770 - $156,290 .

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Why USAA?

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

This position can work remotely in the continental U.S. with occasional business travel.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX; Phoenix, AZ; Colorado Springs, CO; Chesapeake, VA; Plano, TX or Tampa, FL . Relocation assistance is not available for this position.

The Product Management Analyst Consultant - Telematics Product, Pricing, and UW will be responsible for helping shape the Future of Auto and driving a USAA Telematics Center of Excellence. The candidate selected for this role will work to develop, shape, scale, and optimize world class telematics product(s) that balances member experience, growth and profitability for the association.

Monitors, analyzes, and interprets data for property & casualty product line. Interprets complex data analysis to identify opportunities and challenges in assigned state(s). Develops recommendations to support product strategy with a deliberate focus on profitability, competitiveness, and sales performance for assigned state(s).

What you'll do:

• Analyzes complex internal and external data such as segment level performance, local market trends, cost benefit analysis, and weekly and monthly performance vs plan/forecast.

• Develops recommendations related to multi-year strategic goals, policy/membership growth, product improvements, and non-rate actions.

• Formulates responses to routine and complex member inquiries elevated by Member Contact teams.

• Interacts with, and at times directs, key stakeholders across the business to collect and analyze information that drives the business goals including but not limited to Underwriting, Marketing, Legal, IT.

• Develops complex product dashboards and reporting in excel, Tableau, or other analytical tools to support the identification of key performance metrics such as results monitoring, competitive. position, and local market strategy execution.

• Develops and delivers performance presentation briefing materials for business reviews with extended state team, leadership, and other stakeholders.

• Understands and maintains expert knowledge of current state laws and regulatory environments for assigned states.

• Ensures risks associated with business activities are optimally identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 4 years of relevant product or program management experience analyzing data and developing recommendations, or an advanced degree in Business, with 2 years of product or program management experience.

• 2 years of Property & Casualty industry experience.

• Advanced skills using data querying tools and dashboards including excel, Tableau, or other analysis tools.

• Knowledge of product related regulations, and risk and compliance requirements.

What sets you apart:

• Background in Pricing, Data Science, Financial Modeling, and/or National Roles within the Property & Casualty Industry (Personal Lines).

• Experience with programming languages, and data queries (SQL and/or Python).

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation : USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $89,990 - $161,990.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits : At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Why USAA?

Let's do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

As the P&C Catastrophe (Cat) Risk Management Executive you will serve as a key advisor responsible for recognizing and reporting strategic and aggregate risks across the Property and Casualty (P&C) business while advancing the Enterprise Risk Management function for aggregation, quantification, and qualification of risks. The Cat Risk Executive will be the primary point of contact within the second line of defense (ERM) for insurance risk. Strong partnership with the first line of defense will be a key to success in both a consultative and review / challenge relationship. The Cat Risk Executive will have exposure to boards and members of executive council and will be responsible for the aggregation and reporting of risks to senior leadership, in addition to working with those same individuals to effectively assess and influence business decisions and direction. Partners with other officers within the Chief Risk Office organization to influence and set strategy for advancement of the risk management framework. In doing so, this individual will set direction for a multitude of risk management programs and oversee the delivery of those programs across the line of business.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.

The Opportunity

What you'll do:

• Engages in senior leaders' strategy discussions, real-time evaluations of risks, and effective challenge to ensure safety and soundness of the P&C business and accomplishment of objectives.

• Establishes a best-in-class Risk Management framework to ensure comprehensive oversight and management of risks across the full risk taxonomy consistent with the expectations of insurance regulators and the FRB Framework for the Supervision of Insurance Organizations. Ensures the risk aligns within appetites tolerances and strategic goals, product plans, forecasts, and adjusts to variances.

• Provides oversight, guidance, and insight across the full range of risk exposures - insurance risk, financial risk, operational risk, compliance risk, strategic risk, underwriting, capital markets, and regulatory risks. This includes effective challenge and oversight across all P&C areas, such as claims, pricing, reserving, segmentation, underwriting, and state requirements.

• Provides oversight and effective challenge to key P&C functional areas such as claims, underwriting, pricing, distribution, strategy, state management (Property and Auto), agency, and modernization.

• Maintains a long-term view of how risk systems should be adapted and integrated to maximize the ability to manage risk in an environment shaped by regulatory change and disruptive, emerging technologies.

• Ensures effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations.

• Establishes trust and rapport with senior business leaders to sustain oversight of the second line risk role. Partners with the senior risk executives in managing overall risk appetite to include the identification and definition of key methods, metrics, and limits.

• Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. Provides advice to other key business partners and drive key decisions assessing risk and reward through effective challenge.

• Actively engages line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite.

• Liaises with Compliance and Chief Legal Office on legal and regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations.

• Liaises with Compliance and CLO to influence sound governance structure for oversight of risks and business operations.

• Keeps abreast of P&C industry developments, changes in the regulatory requirements and leading-edge risk management techniques while keeping senior management apprised of changes and developments.

• Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

What you have:

• Bachelor's degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

• 10 or more years of related Property and Casualty business risk experience developing risk management strategies, managing major initiatives, and delivering results in a large financial institution or Property and Casualty organization.

• 4 or more years of people leadership experience in building, managing and/or developing high-performing teams.

• Experience implementing an enterprise-wide risk management program that adheres to regulatory requirements and expectations.

• Significant knowledge of risk frameworks including risk governance; risk appetite; process, risk and control analysis; control effectiveness measurement; risk management coverage plan (monitoring, assessment and testing).

• Demonstrated ability to influence at senior levels within an organization.

• Proven capability to communicate effectively across the 1st and 2nd Lines of Defense and build collaborative relationships.

• Strong written and oral communication skills, including the ability to communicate complex analyses to a non-technical audience.

• Strong problem-solving, critical thinking and analytical skills.

• P&C industry knowledge and experience.

• Competency in core P&C objectives, including but not limited to consistent and profitable growth, capital adequacy, effective insurance operations, reinsurance, reserving.

• Competency in core P&C functions, including but not limited to claims, underwriting, pricing, distribution, strategy, state management (Property and Auto), agency, modernization.

• Knowledge of P&C specific industry developments, regulatory requirements, and risk management techniques.

General understanding of federal laws, rules, and regulations, to include:

• Solvency II (International Insurance Regulatory Regime); NAIC Model Law Process; FRB Framework for the Supervision of Insurance Organizations; Texas Insurance Code; Laws, Rules, and Regulations related to insurance companies; New York Insurance Law; Dodd-Frank Act.

Federal regulations and supervisory guidance:

• Certain Federal Reserve SR Letters.

*Laws and Regulations for illustrative purposes. Roles would need an understanding of all federal and state laws and regulatory guidance applicable to the organization and responsibilities of the role.

What sets you apart:

• Deep experience leading catastrophe risk and/or catastrophe management in a large property and casualty insurance company or broker.

• Deep experience across property catastrophe perils impacting the United States.

• Deep experience with catastrophe management tools, including catastrophe models and exposure analysis tools.

• Experience with risk mitigation solutions, including catastrophe reinsurance.

• P&C pricing and/or reserving experience.

• Subject matter expertise in personal lines homeowners insurance products.

• Actuarial background.

What we offer:

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $ 163,880.00 - 294,980.00.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Why USAA?

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

We are seeking a versatile Risk Analyst I - Property and Casualty (Mid Level) with two or more years of P&C and/or Risk Management experience. The ideal candidate will possess a strong ability to evaluate results to produce analytical materials for discussions and hold an industry-related certification or designation (e.g., CPCU, ARM, etc.). Join us in shaping the future of risk analysis!

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Partners with key customers in the business to identify, assess, aggregate and document risks and controls, including risks associated with new or modified products, services, distribution channels, regulations and third-party operations.

• Communicates results of risk assessments to governance committees, business process owners and various levels of leadership.

• Contributes to the implementation of new risk policies, practices, appetites and solutions to ensure integrated understanding and management of risks according to industry standard process.

• Improves strategies, tools, and methodologies to measure, monitor, and report risks.

• Applies solid understanding to assess data and produce analytical insights to understand business objectives, drive risk-based business decisions and influence solution strategies.

• Effectively gives in cross-functional teams to identify, assess, aggregate and mitigate current and emerging risk events.

• Provides oversight of risk through documentation review, assessment of performance monitoring, model validation, and use implementation

• Supports the formulation of scenario analysis and/or stress test plans, including the evaluation of results, and framing of contingency plans in partnership with key business partners.

What you have:

• Bachelor's degree in Risk Management, Business, Finance, or a related field or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

• 4 years of risk management, regulatory or operations experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting or other related operational area.

• Or advanced degree/designation in Risk Management, Business, Finance, or other field relevant to risk management and 2 years work of experience in a subject area relevant to risk management.

• Demonstrated knowledge of risk management principles, tools and applicable systems.

• Risk management experience in a complex institution and/or highly matrixed environment.

• Demonstrated experience in conflict resolution management and ability to effectively challenge at all levels of management and influence business outcomes.

• Ability to effectively work with both internal and external partners in a highly collaborative environment.

• Proven critical thinking and knowledge of data analysis tools and techniques and decision-making abilities, to include proven ability to optimally make data-driven decisions.

• Proactively identifies potential concerns and follows-up to resolve issues.

• Proficient knowledge of Microsoft Office products including Excel and PowerPoint.

What sets you apart:

• Property & Casualty and/or Risk Management Experience

• Related industry designations (e.g., CPCU, ARM, etc.)

• Skilled at identifying gaps and suggesting forward-looking solutions that accelerate remediation and sustainable change

• Experience developing clear and concise written analysis and communicating conclusions / findings

• Excellent communication skills, with ability to present complex issues to management

• Experience evaluating results to produce analytical material for discussions with cross functional teams

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $81,770 - $156,290 .

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Why USAA?

Let's do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

As the P&C Catastrophe (Cat) Risk Management Executive you will serve as a key advisor responsible for recognizing and reporting strategic and aggregate risks across the Property and Casualty (P&C) business while advancing the Enterprise Risk Management function for aggregation, quantification, and qualification of risks. The Cat Risk Executive will be the primary point of contact within the second line of defense (ERM) for insurance risk. Strong partnership with the first line of defense will be a key to success in both a consultative and review / challenge relationship. The Cat Risk Executive will have exposure to boards and members of executive council and will be responsible for the aggregation and reporting of risks to senior leadership, in addition to working with those same individuals to effectively assess and influence business decisions and direction. Partners with other officers within the Chief Risk Office organization to influence and set strategy for advancement of the risk management framework. In doing so, this individual will set direction for a multitude of risk management programs and oversee the delivery of those programs across the line of business.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.

The Opportunity

What you'll do:

• Engages in senior leaders' strategy discussions, real-time evaluations of risks, and effective challenge to ensure safety and soundness of the P&C business and accomplishment of objectives.

• Establishes a best-in-class Risk Management framework to ensure comprehensive oversight and management of risks across the full risk taxonomy consistent with the expectations of insurance regulators and the FRB Framework for the Supervision of Insurance Organizations. Ensures the risk aligns within appetites tolerances and strategic goals, product plans, forecasts, and adjusts to variances.

• Provides oversight, guidance, and insight across the full range of risk exposures - insurance risk, financial risk, operational risk, compliance risk, strategic risk, underwriting, capital markets, and regulatory risks. This includes effective challenge and oversight across all P&C areas, such as claims, pricing, reserving, segmentation, underwriting, and state requirements.

• Provides oversight and effective challenge to key P&C functional areas such as claims, underwriting, pricing, distribution, strategy, state management (Property and Auto), agency, and modernization.

• Maintains a long-term view of how risk systems should be adapted and integrated to maximize the ability to manage risk in an environment shaped by regulatory change and disruptive, emerging technologies.

• Ensures effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations.

• Establishes trust and rapport with senior business leaders to sustain oversight of the second line risk role. Partners with the senior risk executives in managing overall risk appetite to include the identification and definition of key methods, metrics, and limits.

• Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. Provides advice to other key business partners and drive key decisions assessing risk and reward through effective challenge.

• Actively engages line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite.

• Liaises with Compliance and Chief Legal Office on legal and regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations.

• Liaises with Compliance and CLO to influence sound governance structure for oversight of risks and business operations.

• Keeps abreast of P&C industry developments, changes in the regulatory requirements and leading-edge risk management techniques while keeping senior management apprised of changes and developments.

• Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

What you have:

• Bachelor's degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

• 10 or more years of related Property and Casualty business risk experience developing risk management strategies, managing major initiatives, and delivering results in a large financial institution or Property and Casualty organization.

• 4 or more years of people leadership experience in building, managing and/or developing high-performing teams.

• Experience implementing an enterprise-wide risk management program that adheres to regulatory requirements and expectations.

• Significant knowledge of risk frameworks including risk governance; risk appetite; process, risk and control analysis; control effectiveness measurement; risk management coverage plan (monitoring, assessment and testing).

• Demonstrated ability to influence at senior levels within an organization.

• Proven capability to communicate effectively across the 1st and 2nd Lines of Defense and build collaborative relationships.

• Strong written and oral communication skills, including the ability to communicate complex analyses to a non-technical audience.

• Strong problem-solving, critical thinking and analytical skills.

• P&C industry knowledge and experience.

• Competency in core P&C objectives, including but not limited to consistent and profitable growth, capital adequacy, effective insurance operations, reinsurance, reserving.

• Competency in core P&C functions, including but not limited to claims, underwriting, pricing, distribution, strategy, state management (Property and Auto), agency, modernization.

• Knowledge of P&C specific industry developments, regulatory requirements, and risk management techniques.

General understanding of federal laws, rules, and regulations, to include:

• Solvency II (International Insurance Regulatory Regime); NAIC Model Law Process; FRB Framework for the Supervision of Insurance Organizations; Texas Insurance Code; Laws, Rules, and Regulations related to insurance companies; New York Insurance Law; Dodd-Frank Act.

Federal regulations and supervisory guidance:

• Certain Federal Reserve SR Letters.

*Laws and Regulations for illustrative purposes. Roles would need an understanding of all federal and state laws and regulatory guidance applicable to the organization and responsibilities of the role.

What sets you apart:

• Deep experience leading catastrophe risk and/or catastrophe management in a large property and casualty insurance company or broker.

• Deep experience across property catastrophe perils impacting the United States.

• Deep experience with catastrophe management tools, including catastrophe models and exposure analysis tools.

• Experience with risk mitigation solutions, including catastrophe reinsurance.

• P&C pricing and/or reserving experience.

• Subject matter expertise in personal lines homeowners insurance products.

• Actuarial background.

What we offer:

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $ 163,880.00 - 294,980.00.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Why USAA?

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

The Bank Fraud and Disputes teams work across multiple Bank Products to develop strategies that reduce the impact of fraudulent activity and the resulting impact to our members. This unique opportunity will enable the Compliance professional to collaborate with others across the bank business units, risk management, and the USAA Enterprise in the management and assessment of compliance risk.

We are looking for a dedicated Compliance manager to support - Fraud and Disputes Risk Oversight with the second line of defense. This role involves using quantitative and qualitative methods to assess risks and opportunities within the Fraud and Disputes spaces. The ideal candidate will have compliance risk management experience in a complex institution and/or a highly matrixed environment related to financial services.

Key qualifications for this position include:

• Understanding of deposit account loss exposures and mitigation strategies.

• Strong analytical, technical, and statistical skills.

• Ability to synthesize/analyze diverse information, develop recommendations, and make decisions.

• No

• 3 years of experience supporting Fraud and/or Disputes department

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Anticipates and identifies future needs, opportunities and potential compliance solutions, and leads cross-functional teams through the problem resolution process.

• Assesses results of data analyses, provides credible challenge and recommends innovative compliance solutions.

• Develops, designs and delivers compliance strategies to influence business leadership on effective solutions and may represent leadership on complex issues.

• Maintains and expands expert knowledge of the competitive/regulatory landscape and the company's key challenges.

• May coordinate and respond to regulatory requirements and requests and ensures the execution of examinations.

• Executes compliance risk management activities in accordance with enterprise compliance standards.

• Serves as the technical expert regarding compliance laws and regulations and provides direction to others on complex issues.

What you have:

• Bachelor's degree, 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

• 8 or more years relevant experience in compliance, risk, legal or audit within the financial services or insurance industry.

• Demonstrated experience working in a highly regulated environment.

• Expert knowledge of relevant industry regulations and regulatory compliance in a specific area.

• Advanced knowledge of compliance laws, regulations and regulatory expectations

• Demonstrated ability to apply advanced knowledge of regulatory compliance to consult and provide insight and guidance.

• Demonstrated ability to communicate effectively at all levels of management

• Advanced knowledge of Microsoft Office tools to include Word, Excel and PowerPoint.

• Knowledge of federal laws, rules, and regulations, to include: CRA; ECOA; FCRA; MLA; SCRA; Regulation DD; Regulation E; Regulation Z; and UDAP/UDAAP.

• General understanding of federal supervisory guidance, including but not limited to: letters, bulletins, manuals, handbooks, proposals, and statements from the Federal Reserve, OCC, and CFPB.

What sets you apart:

• Risk management experience in a complex institution and or highly matrixed environment related to financial services

• Understanding of deposit account loss exposures and mitigation strategies

• Strong analytical, technical, and statistical skills. Ability to synthesize / analyze diverse information, develops recommendations, and makes decisions.

• Excellent verbal and written communication and social skills required with ability to present complex and critical issues to management.

• Validated ability to evaluate the business climate, anticipate change and develop compensating strategies/vision.

• Ability to provide Effective Challenge in a risk adverse environment

• 3 years of proven experience supporting Fraud and/or Disputes departments in a second line of defense role

• Certified Regulatory Compliance Manager (CRCM)

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550 - $230,400 .

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Why USAA?

Let's do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

As the P&C Catastrophe (Cat) Risk Management Executive you will serve as a key advisor responsible for recognizing and reporting strategic and aggregate risks across the Property and Casualty (P&C) business while advancing the Enterprise Risk Management function for aggregation, quantification, and qualification of risks. The Cat Risk Executive will be the primary point of contact within the second line of defense (ERM) for insurance risk. Strong partnership with the first line of defense will be a key to success in both a consultative and review / challenge relationship. The Cat Risk Executive will have exposure to boards and members of executive council and will be responsible for the aggregation and reporting of risks to senior leadership, in addition to working with those same individuals to effectively assess and influence business decisions and direction. Partners with other officers within the Chief Risk Office organization to influence and set strategy for advancement of the risk management framework. In doing so, this individual will set direction for a multitude of risk management programs and oversee the delivery of those programs across the line of business.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.

The Opportunity

What you'll do:

• Engages in senior leaders' strategy discussions, real-time evaluations of risks, and effective challenge to ensure safety and soundness of the P&C business and accomplishment of objectives.

• Establishes a best-in-class Risk Management framework to ensure comprehensive oversight and management of risks across the full risk taxonomy consistent with the expectations of insurance regulators and the FRB Framework for the Supervision of Insurance Organizations. Ensures the risk aligns within appetites tolerances and strategic goals, product plans, forecasts, and adjusts to variances.

• Provides oversight, guidance, and insight across the full range of risk exposures - insurance risk, financial risk, operational risk, compliance risk, strategic risk, underwriting, capital markets, and regulatory risks. This includes effective challenge and oversight across all P&C areas, such as claims, pricing, reserving, segmentation, underwriting, and state requirements.

• Provides oversight and effective challenge to key P&C functional areas such as claims, underwriting, pricing, distribution, strategy, state management (Property and Auto), agency, and modernization.

• Maintains a long-term view of how risk systems should be adapted and integrated to maximize the ability to manage risk in an environment shaped by regulatory change and disruptive, emerging technologies.

• Ensures effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations.

• Establishes trust and rapport with senior business leaders to sustain oversight of the second line risk role. Partners with the senior risk executives in managing overall risk appetite to include the identification and definition of key methods, metrics, and limits.

• Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. Provides advice to other key business partners and drive key decisions assessing risk and reward through effective challenge.

• Actively engages line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite.

• Liaises with Compliance and Chief Legal Office on legal and regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations.

• Liaises with Compliance and CLO to influence sound governance structure for oversight of risks and business operations.

• Keeps abreast of P&C industry developments, changes in the regulatory requirements and leading-edge risk management techniques while keeping senior management apprised of changes and developments.

• Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

What you have:

• Bachelor's degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

• 10 or more years of related Property and Casualty business risk experience developing risk management strategies, managing major initiatives, and delivering results in a large financial institution or Property and Casualty organization.

• 4 or more years of people leadership experience in building, managing and/or developing high-performing teams.

• Experience implementing an enterprise-wide risk management program that adheres to regulatory requirements and expectations.

• Significant knowledge of risk frameworks including risk governance; risk appetite; process, risk and control analysis; control effectiveness measurement; risk management coverage plan (monitoring, assessment and testing).

• Demonstrated ability to influence at senior levels within an organization.

• Proven capability to communicate effectively across the 1st and 2nd Lines of Defense and build collaborative relationships.

• Strong written and oral communication skills, including the ability to communicate complex analyses to a non-technical audience.

• Strong problem-solving, critical thinking and analytical skills.

• P&C industry knowledge and experience.

• Competency in core P&C objectives, including but not limited to consistent and profitable growth, capital adequacy, effective insurance operations, reinsurance, reserving.

• Competency in core P&C functions, including but not limited to claims, underwriting, pricing, distribution, strategy, state management (Property and Auto), agency, modernization.

• Knowledge of P&C specific industry developments, regulatory requirements, and risk management techniques.

General understanding of federal laws, rules, and regulations, to include:

• Solvency II (International Insurance Regulatory Regime); NAIC Model Law Process; FRB Framework for the Supervision of Insurance Organizations; Texas Insurance Code; Laws, Rules, and Regulations related to insurance companies; New York Insurance Law; Dodd-Frank Act.

Federal regulations and supervisory guidance:

• Certain Federal Reserve SR Letters.

*Laws and Regulations for illustrative purposes. Roles would need an understanding of all federal and state laws and regulatory guidance applicable to the organization and responsibilities of the role.

What sets you apart:

• Deep experience leading catastrophe risk and/or catastrophe management in a large property and casualty insurance company or broker.

• Deep experience across property catastrophe perils impacting the United States.

• Deep experience with catastrophe management tools, including catastrophe models and exposure analysis tools.

• Experience with risk mitigation solutions, including catastrophe reinsurance.

• P&C pricing and/or reserving experience.

• Subject matter expertise in personal lines homeowners insurance products.

• Actuarial background.

What we offer:

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $ 163,880.00 - 294,980.00.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Why USAA?

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

This position can work remotely in the continental U.S. with occasional business travel.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX; Phoenix, AZ; Colorado Springs, CO; Chesapeake, VA; Plano, TX or Tampa, FL . Relocation assistance is not available for this position.

The Product Management Analyst Consultant - Telematics Product, Pricing, and UW will be responsible for helping shape the Future of Auto and driving a USAA Telematics Center of Excellence. The candidate selected for this role will work to develop, shape, scale, and optimize world class telematics product(s) that balances member experience, growth and profitability for the association.

Monitors, analyzes, and interprets data for property & casualty product line. Interprets complex data analysis to identify opportunities and challenges in assigned state(s). Develops recommendations to support product strategy with a deliberate focus on profitability, competitiveness, and sales performance for assigned state(s).

What you'll do:

• Analyzes complex internal and external data such as segment level performance, local market trends, cost benefit analysis, and weekly and monthly performance vs plan/forecast.

• Develops recommendations related to multi-year strategic goals, policy/membership growth, product improvements, and non-rate actions.

• Formulates responses to routine and complex member inquiries elevated by Member Contact teams.

• Interacts with, and at times directs, key stakeholders across the business to collect and analyze information that drives the business goals including but not limited to Underwriting, Marketing, Legal, IT.

• Develops complex product dashboards and reporting in excel, Tableau, or other analytical tools to support the identification of key performance metrics such as results monitoring, competitive. position, and local market strategy execution.

• Develops and delivers performance presentation briefing materials for business reviews with extended state team, leadership, and other stakeholders.

• Understands and maintains expert knowledge of current state laws and regulatory environments for assigned states.

• Ensures risks associated with business activities are optimally identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 4 years of relevant product or program management experience analyzing data and developing recommendations, or an advanced degree in Business, with 2 years of product or program management experience.

• 2 years of Property & Casualty industry experience.

• Advanced skills using data querying tools and dashboards including excel, Tableau, or other analysis tools.

• Knowledge of product related regulations, and risk and compliance requirements.

What sets you apart:

• Background in Pricing, Data Science, Financial Modeling, and/or National Roles within the Property & Casualty Industry (Personal Lines).

• Experience with programming languages, and data queries (SQL and/or Python).

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation : USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $89,990 - $161,990.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits : At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA

Job Description

Why USAA?

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

The Bank Fraud and Disputes teams work across multiple Bank Products to develop strategies that reduce the impact of fraudulent activity and the resulting impact to our members. This unique opportunity will enable the Compliance professional to collaborate with others across the bank business units, risk management, and the USAA Enterprise in the management and assessment of compliance risk.

We are looking for a dedicated Compliance manager to support - Fraud and Disputes Risk Oversight with the second line of defense. This role involves using quantitative and qualitative methods to assess risks and opportunities within the Fraud and Disputes spaces. The ideal candidate will have compliance risk management experience in a complex institution and/or a highly matrixed environment related to financial services.

Key qualifications for this position include:

• Understanding of deposit account loss exposures and mitigation strategies.

• Strong analytical, technical, and statistical skills.

• Ability to synthesize/analyze diverse information, develop recommendations, and make decisions.

• No

• 3 years of experience supporting Fraud and/or Disputes department

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Anticipates and identifies future needs, opportunities and potential compliance solutions, and leads cross-functional teams through the problem resolution process.

• Assesses results of data analyses, provides credible challenge and recommends innovative compliance solutions.

• Develops, designs and delivers compliance strategies to influence business leadership on effective solutions and may represent leadership on complex issues.

• Maintains and expands expert knowledge of the competitive/regulatory landscape and the company's key challenges.

• May coordinate and respond to regulatory requirements and requests and ensures the execution of examinations.

• Executes compliance risk management activities in accordance with enterprise compliance standards.

• Serves as the technical expert regarding compliance laws and regulations and provides direction to others on complex issues.

What you have:

• Bachelor's degree, 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

• 8 or more years relevant experience in compliance, risk, legal or audit within the financial services or insurance industry.

• Demonstrated experience working in a highly regulated environment.

• Expert knowledge of relevant industry regulations and regulatory compliance in a specific area.

• Advanced knowledge of compliance laws, regulations and regulatory expectations

• Demonstrated ability to apply advanced knowledge of regulatory compliance to consult and provide insight and guidance.

• Demonstrated ability to communicate effectively at all levels of management

• Advanced knowledge of Microsoft Office tools to include Word, Excel and PowerPoint.

• Knowledge of federal laws, rules, and regulations, to include: CRA; ECOA; FCRA; MLA; SCRA; Regulation DD; Regulation E; Regulation Z; and UDAP/UDAAP.

• General understanding of federal supervisory guidance, including but not limited to: letters, bulletins, manuals, handbooks, proposals, and statements from the Federal Reserve, OCC, and CFPB.

What sets you apart:

• Risk management experience in a complex institution and or highly matrixed environment related to financial services

• Understanding of deposit account loss exposures and mitigation strategies

• Strong analytical, technical, and statistical skills. Ability to synthesize / analyze diverse information, develops recommendations, and makes decisions.

• Excellent verbal and written communication and social skills required with ability to present complex and critical issues to management.

• Validated ability to evaluate the business climate, anticipate change and develop compensating strategies/vision.

• Ability to provide Effective Challenge in a risk adverse environment

• 3 years of proven experience supporting Fraud and/or Disputes departments in a second line of defense role

• Certified Regulatory Compliance Manager (CRCM)

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550 - $230,400 .

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Detail

• Company:
  USAA