Company Detail

  • Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Kansas City, Missouri

    Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Kansas City, Missouri
  • Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Oklahoma City, Oklahoma

    Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Oklahoma City, Oklahoma
  • Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Kansas City, Missouri

    Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Kansas City, Missouri
  • Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Overland Park, Kansas

    Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Overland Park, Kansas
  • Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Kansas City, Missouri

    Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Kansas City, Missouri
  • Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Atlanta, Georgia

    Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Atlanta, Georgia
  • Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Yulee, Florida

    Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Yulee, Florida
  • Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Yucca Valley, California

    Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Yucca Valley, California
  • Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Las Vegas, Nevada

    Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Las Vegas, Nevada
  • Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Phoenix, Arizona

    Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Phoenix, Arizona
  • Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Kansas City, Missouri

    Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Kansas City, Missouri
  • Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Overland Park, Kansas

    Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Overland Park, Kansas
  • Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Kansas City, Missouri

    Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Kansas City, Missouri
  • Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Shawnee, Kansas

    Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Shawnee, Kansas
  • Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Overland Park, Kansas

    Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Overland Park, Kansas
  • Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Mesa, Arizona

    Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Mesa, Arizona
  • Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Oklahoma City, Oklahoma

    Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Oklahoma City, Oklahoma
  • Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Jensen Beach, Florida

    Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Jensen Beach, Florida
  • Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Phoenix, Arizona

    Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Phoenix, Arizona
  • Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Oklahoma City, Oklahoma

    Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Oklahoma City, Oklahoma
  • Posted - Apr 05, 2022

    The Strategic Supply Operations Manager for the T-Mobile Marketing Solution...

    The Strategic Supply Operations Manager for the T-Mobile Marketing Solutions Supply team will be responsible for the creation and management of proje...

    New York, New York

    Posted - Apr 05, 2022

    The Strategic Supply Operations Manager for the T-Mobile Marketing Solution...

    The Strategic Supply Operations Manager for the T-Mobile Marketing Solutions Supply team will be responsible for the creation and management of proje...

    New York, New York
  • Posted - Apr 05, 2022

    As part of Brand Communications and Community, this team is responsible for...

    As part of Brand Communications and Community, this team is responsible for bringing the Un-carrier message to life through live experiences and brand...

    Overland Park, Kansas

    Posted - Apr 05, 2022

    As part of Brand Communications and Community, this team is responsible for...

    As part of Brand Communications and Community, this team is responsible for bringing the Un-carrier message to life through live experiences and brand...

    Overland Park, Kansas
  • Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Kansas City, Missouri

    Posted - Apr 05, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Kansas City, Missouri
  • Posted - Apr 05, 2022

    Mobile Associate What you'll do in your role. Go All IN to support the t...

    Mobile Associate What you'll do in your role. Go All IN to support the team, keep the store looking its best, and make sure your knowledge is up to...

    Corpus Christi, Texas

    Posted - Apr 05, 2022

    Mobile Associate What you'll do in your role. Go All IN to support the t...

    Mobile Associate What you'll do in your role. Go All IN to support the team, keep the store looking its best, and make sure your knowledge is up to...

    Corpus Christi, Texas
  • No Results Found

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 05, 2022 22:17
Kansas City, Missouri

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193554BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 05, 2022 22:17
Oklahoma City, Oklahoma

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193564BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 05, 2022 22:15
Kansas City, Missouri

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193556BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 05, 2022 22:15
Overland Park, Kansas

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193553BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 05, 2022 22:14
Kansas City, Missouri

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193562BR

Department: Retail

Travel Required: No



Job Detail

Account Executive, SMB Team Sales - Atlanta, GA. - T-Mobile
Posted: Apr 05, 2022 22:14
Atlanta, Georgia

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is a true hunter role! We're looking for goal-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential.

This role will meet and exceed monthly sales quota objectives by successfully supporting your team in acquiring accounts within multiple geographic territories and will ultimately have the opportunity to own a geographic territory. Incumbent will sell products, services and solutions to gain new business through prospecting, cold-calling, networking and generating leads and referrals. Incumbent will analyze customer needs and utilize solution-based selling techniques to demonstrate the value of T-Mobile products and services, tailoring customer recommendations to negotiate and close business.

What you'll do in your role.

  • Under sales manager supervision, generates leads and referrals through prospecting, cold calling and networking

  • Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets and accessories

  • Negotiate and close deals

  • Work with leadership to develop skills in prospecting, call execution and relationship management. Participate in training opportunities on products and services and attend sales meetings

  • Devise creative and effective sales approaches, solutions and proposals

  • Fully utilize all sales force automation, funnel management and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting

  • Also responsible for other Duties/Projects as assigned by business management as needed

The experience you'll bring.

  • Bachelor's Degree

  • Proposal Writing: Experience Preparing, Delivering, And Following-Up On Product/Service Proposals And Pricing Quotations

  • 1+ Years Verifiable New Customer Acquisition Sales Experience, Preferably Within A Commissioned Environment

  • Task Management: Ability To Work Well In A Dynamic, Fast Changing Environment That Requires A High Degree Of Multi-Tasking

  • Customer Service: Demonstrated Experience Delivering Superior Customer Service And Attention To Detail

  • Communication: Excellent Interpersonal, Written, And Oral Communication Skills

  • Negotiation: Effective Negotiating And Closing Skills

What's in it for you:

  • Competitive base pay, plus commission

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

Why T-Mobile?

When you go all in with T-Mobile, you've got a group of hardworking, dedicated people behind you every step of the way. We believe that when one person succeeds, we all succeed. We encourage growth and innovation and offer a workplace culture like no other. Apply to join us today.

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • A valid license, a clean driving record, and proof of insurance at your own cost is required

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 193589BR

Department: Business Sales

Travel Required: Yes



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 05, 2022 22:14
Yulee, Florida

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193574BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 05, 2022 22:14
Yucca Valley, California

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193575BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 05, 2022 22:13
Las Vegas, Nevada

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193591BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 05, 2022 22:13
Phoenix, Arizona

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193584BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - T-Mobile
Posted: Apr 05, 2022 22:13
Kansas City, Missouri

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193552BR

Department: Retail

Travel Required: No



Job Detail

Sr Analyst, Business Systems - T-Mobile
Posted: Apr 05, 2022 22:13
Overland Park, Kansas

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

The Sr Analyst, Business Systems position is responsible for gathering, analyzing, and crafting comprehensive work products detailing requirements, including validation and traceability, for existing and new applications supporting various business channels. This position understands how organizations function to accomplish their purpose and defines capabilities an organization requires to provide a service or meet their goals. This position facilitates communication between organizational units to align the needs of business units in order to build requirement work products for solution providers. This role plans, directs and completes the analysis of business problems to be solved or product/services to be developed for delivery. This role provides technical assistance in identifying, evaluating and developing systems and procedures that are efficient and meet user requirements. This role assesses system impacts, provides gap and process analysis as well as cost/benefit analysis for system or product/service-related initiatives.

What you'll do in your role.

  • A specialist at eliciting and evaluating information gathered from various sources, reconciles issues, decomposes high-level information into details, abstracts up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requests.

  • Understands how policies, systems and processes impacts requests/projects. Develops business knowledge and understanding among business systems analysts and project partners. Brokers consensus among partners with conflicting needs. Poised when interacting with senior level audience. Invests in partner management and possesses ability gain partner trust.

  • Solid understanding on how projects align to broader organizational goals and business benefit. Can explain business benefit of projects and chips in to business case/feasibility development.

  • Builds and determines modeling approach to represent requirement information in graphical forms that augment textual representation.

  • Develops a business analysis work-plan to manage own tasks, schedule, goals, and provides information to partners and project management. Assists other knowledge area BSA's in development of their work-plans.

  • Provide SME leadership and mentorship on sophisticated tasks. Initiate and execute initiatives to improve the processes, procedures, and tools utilized by the team. Reviews goals and provides input for other analysts. Solid grasp of all business channels.

  • Provides mentoring and daily direction to analysts. Leads department process improvements initiatives.

  • Facilitates business leadership and other company partners in the definition of business roadmaps.

  • Support team initiatives and create an inclusive environment.

The experience you'll bring.

  • Minimum of 5+ years of systems analysis experience with understanding strategize business information systems

  • Bachelor's degree in Quantitative field or equivalent work experience considered in lieu of degree

  • Experience writing MS SQL queries to extract, normalize, and manipulate data for trending, analysis, and calculation

  • Solid grasp of BSA standard methodology principals

  • Demonstrable understanding of multiple system development life-cycle mythologies

  • Validated ability to effectively apply techniques which consists of textual formats, modals and diagrams

  • Solid understanding of business process within multiple knowledge area

  • Excellent written and communication skills; effectively connect with all employee levels and levels of management

  • Experience with identifying and resolving requirement impacting issues, working with members of project management team and business SME's/executives to develop and implement viable solutions

  • Strong consulting skills and experience to bridge the gap between technology and business operations to enable organizations to make effective decisions

  • Certificate in Business Systems Analyst (preferably in a quantitative subject area or equivalent work experience)

  • Technical writing skills producing clean and unambiguous goals

  • Proficient in MS Office (Excel, Word, PowerPoint, and Visio)

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

  • Competitive base pay plus annual bonus potential

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and be part of a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 192833BR

Department: Finance

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 05, 2022 22:12
Kansas City, Missouri

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193551BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 05, 2022 22:12
Shawnee, Kansas

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193555BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 05, 2022 22:12
Overland Park, Kansas

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193548BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 05, 2022 22:12
Mesa, Arizona

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193583BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - Retail Sales, Bilingual - Spanish - T-Mobile
Posted: Apr 05, 2022 22:11
Oklahoma City, Oklahoma

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • Bilingual: Fluent in English and Spanish

Position details

Req ID: 193547BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 05, 2022 22:10
Jensen Beach, Florida

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193545BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 05, 2022 22:09
Phoenix, Arizona

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193585BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 05, 2022 22:09
Oklahoma City, Oklahoma

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193549BR

Department: Retail

Travel Required: No



Job Detail

Strategic Supply and Operations Manager - T-Mobile
Posted: Apr 05, 2022 22:08
New York, New York

Job Description

The Strategic Supply Operations Manager for the T-Mobile Marketing Solutions Supply

team will be responsible for the creation and management of projects, workflows, processes,

documentation, presentations, and support materials for the TMS Supply Team. This candidate

will report to the Sr. Manager of Supply.

A successful candidate for this role will manage multiple projects simultaneously, as well as

organize, implement, and support projects and project processes for the entire team in

conjunction with our partners, and partner teams.

We are seeking an individual that enjoys thinking strategically and is eager to provide an

innovative approach to the team's projects. The ideal candidate will work collaboratively across

departments supporting both internal and external clients. This candidate will enjoy thriving in a

fast-paced work environment with a passion and enthusiasm for our growing a business unit.

The abilities to think on your toes, collaborate, share, and receive feedback in a small, tight-knit

team are essential. Knowledge and experience in the programmatic advertising industry is

highly recommended

What you'll do in your role.

The Strategic Supply Operations Manager for the T-Mobile Marketing Solutions Supply

team will be responsible for the creation and management of projects, workflows, processes,

documentation, presentations, and support materials for the TMS Supply Team. This candidate

will report to the Sr. Manager of Supply.

A successful candidate for this role will manage multiple projects simultaneously, as well as

organize, implement, and support projects and project processes for the entire team in

conjunction with our partners, and partner teams.

We are seeking an individual that enjoys thinking strategically and is eager to provide an

innovative approach to the team's projects. The ideal candidate will work collaboratively across

departments supporting both internal and external clients. This candidate will enjoy thriving in a

fast-paced work environment with a passion and enthusiasm for our growing a business unit.

The abilities to think on your toes, collaborate, share, and receive feedback in a small, tight-knit

team are essential. Knowledge and experience in the programmatic advertising industry is

highly recommended.

The experience you'll bring.

End to End Supply Team Project Support

New and Existing Projects:

  • Oversee project development

  • Documentation including presentations, timelines, statements of work, workflows, technical specs etc.

  • Partner Outreach, coordination and management

  • Coordinate and assist with partner project deliverables and optimizations

Performance Analytics:

  • Work with the analysts to glean actionable insights that can be leveraged to enable The Supply Team to drive performance optimization

Programmatic Advertising Operational Support:

  • TMS Operational Support, support new and active campaigns with strategic supply deals

  • Sales and Sales Enablement Support, support sales with new partner/product offerings and special requests for RFPs and Plans

  • DSP and SSP Deal ID Management - Work with our programmatic parners to procure unique supply deals and manage those deals inside our DSP

Curated Marketplaces:

  • Oversee the vetting of new partners/publishers that would be a great addition to the currated marketplaces

  • Walk new partner prospects through the Onboarding program:

  • Education

  • Partner Introductions

  • Results monitoring

Supply Team Documentation:

  • Presentation creation - external and internal

  • Some of the tasks include; creation of template programs; organization, file management, project timeline coordination and management to deliverables

  • Bachelor's Degree

  • 4+ Years of Business and project management experience within advertising technology or data technology (mobile a BIG plus but not required)

  • Strong people skills and ability to quickly build meaningful business relationships

  • Excellent oral/written skills and ability to communicate new/ technically complex products

  • Highly organized, able to deal with multiple projects and partners at once

  • Creative; solutions oriented; flexible

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 193429BR

Department: Corporate Strategy

Travel Required: No



Job Detail

Events Intern - T-Mobile
Posted: Apr 05, 2022 22:08
Overland Park, Kansas

Job Description

As part of Brand Communications and Community, this team is responsible for bringing the Un-carrier message to life through live experiences and brand partnerships. They are the brains behind signature programs and partnerships like, Un-carrier events, T-Mobell, Club Magenta, the UNSTOPPABLE Tour, Winner's Circle and Peak.

Job Description

The Events team brings the Un-carrier brand and message to life through live experiences, connecting with people over shared passion points to grow our brand and business. The team is chartered with the development, oversight, and execution of brand sponsorships and events. We are seeking an Events Intern that will support the T-Mobile Events Team in the execution of T-Mobile USA events, which may include trade/industry, consumer, press and media-related events.

The individual must have knowledge in an applicable field, but experience is not necessary. This role will support varying aspects of events including planning, creative development, execution, measurement, and communication of events. The role will work cross functionally with multiple internal departments, properties and agencies.

What you'll do in your role.

  • Support Events Team and event management functions, including production, logistics planning, registration, housing, venue(s), event tools, etc.

  • Manage supporting elements of events, including workback schedules/timelines, giveaways, tasks/processes,

  • Build/manage event templates/processes, manage team document sharing site

The experience you'll bring.

  • Understanding of the importance of brand identity

  • Strong verbal and written communication skills

  • Ability to react quickly and remain calm in high-pressure situations

  • Ability to work in a fast-paced environment, able to manage multiple projects/events at one time, and consistently meet deadlines; strong interpersonal skills, willingness to accept and provide direction, ability to work independently while remaining a team player

Education/Experience

  • Bachelor's degree completed or in progress in event management, marketing, communications, business or a related field

  • At least 18 years of age by April 30th, 2022

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • Must be actively enrolled in University/College course credits. GAP year students are ineligible.

  • External applicants eligible only. Employees of T-Mobile or Metro by T-Mobile are ineligible for UofMagenta Internships.

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 188861BR

Department: Marketing

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 05, 2022 22:07
Kansas City, Missouri

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193560BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - T-Mobile
Posted: Apr 05, 2022 22:06
Corpus Christi, Texas

Job Description

Mobile Associate

What you'll do in your role.

  • Go All IN to support the team, keep the store looking its best, and make sure your knowledge is up to date on the latest and greatest products and services.

  • Approach all customer interactions with a people-first demeanor, giving the customer's needs and concerns priority with patience, empathy, and integrity.

  • Serving and selling to our customers while building loyalty.

  • Personalize your interactions, ask questions, listen, and make things right to build world-class experiences your customers love.

  • Determine when next level customer advocacy is a must and owning the experience by going above and beyond, crafting those tug-on-your-heart-strings interactions, that build customer dedication and customer happiness

  • Meet customers where they're at in their purchasing journey, whether they're just exploring, ready to purchase, or picking up where they left off online, through Customer Care, or in-store.

  • Help customers experience your store by getting side-by-side, exploring products through hands-on demonstrations, and discovering what solution works best for them.

  • Guide your customers through their purchasing experience through significant interactions, thoughtful questions, insightful answers, and sharing your expertise.

  • Be sure your customers have what they need to stay connected.

  • Meet and/or exceed defined, monthly success measurements and complete assigned training on time.

The experience you'll bring.

The experience you'll bring.

  • 6 months of customer service and/or sales experience, retail environment preferred

  • Available to work a varied schedule including nights, weekends, and holidays

  • Competitive drive and confidence to succeed in a fast-paced sales environment

  • Effective at balancing customer experience and performance goals

What's in it for you:

  • Competitive base pay, plus commissions

  • Benefits for part-time and full-time employees

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant and a purchase plan for grabbing TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193507BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - T-Mobile
Posted: Apr 05, 2022 22:06
Corpus Christi, Texas

Job Description

Mobile Associate

What you'll do in your role.

  • Go All IN to support the team, keep the store looking its best, and make sure your knowledge is up to date on the latest and greatest products and services.

  • Approach all customer interactions with a people-first demeanor, giving the customer's needs and concerns priority with patience, empathy, and integrity.

  • Serving and selling to our customers while building loyalty.

  • Personalize your interactions, ask questions, listen, and make things right to build world-class experiences your customers love.

  • Determine when next level customer advocacy is a must and owning the experience by going above and beyond, crafting those tug-on-your-heart-strings interactions, that build customer dedication and customer happiness

  • Meet customers where they're at in their purchasing journey, whether they're just exploring, ready to purchase, or picking up where they left off online, through Customer Care, or in-store.

  • Help customers experience your store by getting side-by-side, exploring products through hands-on demonstrations, and discovering what solution works best for them.

  • Guide your customers through their purchasing experience through significant interactions, thoughtful questions, insightful answers, and sharing your expertise.

  • Be sure your customers have what they need to stay connected.

  • Meet and/or exceed defined, monthly success measurements and complete assigned training on time.

The experience you'll bring.

The experience you'll bring.

  • 6 months of customer service and/or sales experience, retail environment preferred

  • Available to work a varied schedule including nights, weekends, and holidays

  • Competitive drive and confidence to succeed in a fast-paced sales environment

  • Effective at balancing customer experience and performance goals

What's in it for you:

  • Competitive base pay, plus commissions

  • Benefits for part-time and full-time employees

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant and a purchase plan for grabbing TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193512BR

Department: Retail

Travel Required: No



Job Detail