Posted - Mar 31, 2022
This job can be located anywhere within the United States. Are you ready t...
This job can be located anywhere within the United States. Are you ready to help transform the world of Wireless Security? Then come join T-Mobile,...
Posted - Mar 31, 2022
This job can be located anywhere within the United States. Are you ready t...
This job can be located anywhere within the United States. Are you ready to help transform the world of Wireless Security? Then come join T-Mobile,...
Posted - Mar 31, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 31, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 31, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 31, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 31, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 31, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 31, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 31, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 31, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 31, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 31, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 31, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 31, 2022
Coach, TFB Telesales What you'll do in your role. Train and develop a s...
Coach, TFB Telesales What you'll do in your role. Train and develop a staff of 10 Telesales experts. Ensure team members obtain the appropriate tr...
Posted - Mar 31, 2022
Coach, TFB Telesales What you'll do in your role. Train and develop a s...
Coach, TFB Telesales What you'll do in your role. Train and develop a staff of 10 Telesales experts. Ensure team members obtain the appropriate tr...
Posted - Mar 31, 2022
Provides compensation insights, analytical, reporting, and content support...
Provides compensation insights, analytical, reporting, and content support in partnership with the Compensation Team members and participates in the i...
Posted - Mar 31, 2022
Provides compensation insights, analytical, reporting, and content support...
Provides compensation insights, analytical, reporting, and content support in partnership with the Compensation Team members and participates in the i...
Posted - Mar 31, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 31, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 31, 2022
The Frontline Leadership Development Consultant position is responsible for...
The Frontline Leadership Development Consultant position is responsible for developing Customer Care people managers, Sr. Experts, Trainers, Assistant...
Posted - Mar 31, 2022
The Frontline Leadership Development Consultant position is responsible for...
The Frontline Leadership Development Consultant position is responsible for developing Customer Care people managers, Sr. Experts, Trainers, Assistant...
Posted - Mar 31, 2022
Our Sales Development Representative Internship Program gives college stude...
Our Sales Development Representative Internship Program gives college students a chance to learn about an exciting and rewarding career at T-Mobile fo...
Posted - Mar 31, 2022
Our Sales Development Representative Internship Program gives college stude...
Our Sales Development Representative Internship Program gives college students a chance to learn about an exciting and rewarding career at T-Mobile fo...
Posted - Mar 31, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 31, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 31, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 31, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 31, 2022
At the core of the Un-carrier's successful disruption of the wireless indus...
At the core of the Un-carrier's successful disruption of the wireless industry is a nationwide 5G network, award-winning customer service, and a multi...
Posted - Mar 31, 2022
At the core of the Un-carrier's successful disruption of the wireless indus...
At the core of the Un-carrier's successful disruption of the wireless industry is a nationwide 5G network, award-winning customer service, and a multi...
Posted - Mar 30, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 30, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 30, 2022
At the core of the Un-carrier's successful disruption of the wireless indus...
At the core of the Un-carrier's successful disruption of the wireless industry is a nationwide 5G network, award-winning customer service, and a multi...
Posted - Mar 30, 2022
At the core of the Un-carrier's successful disruption of the wireless indus...
At the core of the Un-carrier's successful disruption of the wireless industry is a nationwide 5G network, award-winning customer service, and a multi...
Posted - Mar 30, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 30, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 30, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 30, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 30, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 30, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 30, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 30, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 30, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 30, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 30, 2022
At the core of the Un-carrier's successful disruption of the wireless indus...
At the core of the Un-carrier's successful disruption of the wireless industry is a nationwide 5G network, award-winning customer service, and a multi...
Posted - Mar 30, 2022
At the core of the Un-carrier's successful disruption of the wireless indus...
At the core of the Un-carrier's successful disruption of the wireless industry is a nationwide 5G network, award-winning customer service, and a multi...
Posted - Mar 30, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
Posted - Mar 30, 2022
At T-Mobile, we strongly encourage everyone, including people of color, vet...
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...
This job can be located anywhere within the United States.
Are you ready to help transform the world of Wireless Security? Then come join T-Mobile, the nation's UnCarrier as our next Sr CIRT Engineer (Enterprise)!
The Sr CIRT Engineer role, working in the Cyber Transformation Organization will be responsible for monitoring, assessing, and responding to information security events in a large diverse enterprise environment. The best candidate for the role should have a strong comprehension of incident response, work well with other people and have strong verbal and written communication skills. This position correlates security related data across the enterprise, performs Security Incident Response Handling & Incident Containment/Recovery and also assists application owners to understand and implement the security aspects of their applications. Additionally, the candidate must have some knowledge of system security design and network security best practices. Analytical and organizational skills, and the ability to effectively communicate and work independently and as part of a team are required.
What you'll do in your role.
Investigate incidents for Cyber Incident Response Team (CIRT)
Develop content to improve detective capabilities in Security Information and Event Management (SIEM) tool
Analyze disparate data sources for security incidents
Respond to network security incidents promptly to mitigate damage or restore service
A champion for process, recommending tool, software development, or infrastructure
changes to improve or enhance security
Lead small to medium sized projects as directed
Develop and deliver metrics as requested
Participate in Cyber Incident Response Team (CIRT) rotation that may involve non-traditional working hours
The experience you'll bring.
3+ years of Cyber Incident Handling experience (+ 2 years' Engineering) OR 5+ years of Cybersecurity experience
High-level network troubleshooting ability
Ability to plan, organize and prioritize tasks to complete independently and within time frame established
Intermediate level of scripting experience
Knowledge and experience with current cyber threats and landscape to Enterprise environments.
In-depth knowledge of security best practices in large-scale environments
In-depth knowledge of security technologies such as, but not limited to:
Intrusion Detection systems (I.E. Checkpoint, McAfee, ISS, Snort, etc.)
Security Information and Event Management (SIEM)
Network Windows/Linux forensics techniques
Vulnerability scanning tools (WebInspect, Nessus, etc.)
In-depth knowledge of networking and OS technologies such as, but not limited to:
Diagnostic tools such as packet capture/decode and WAN probes
Operating Systems: Windows & UNIX - Solaris, HP/UX, or Linux operating systems administration
Networking components including routers, hubs, switches, etc.
TCP/IP protocols
OSI Seven Layer Model
Knowledge of state and Federal regulatory requirements PCI, PII, CPNI requirements
Strong verbal and written communication skills
The starting pay range for a candidate selected for this position who is based in Colorado is generally within the range of $121,200 to $164,000 for annual base salary. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. Employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of an employee's eligible earnings in the prior year.
Employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of an employee's eligible earnings in the prior year.
Bachelor's Degree in Computer Science, Cybersecurity or related area, or equivalent experience
Having at least one current form of following certifications is a plus: GCIH, GCIA, GCFA or GREM
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 193418BR
Department: Engineering
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 193375BR
Department: Retail
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 193416BR
Department: Retail
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Are you passionate about solving business problems using technology? As America's Un-carrier, T-Mobile is redefining the way businesses buy wireless services by leading in customer care, product and network innovation. Our advanced nationwide 4G and 5G networks deliver outstanding wireless experiences for customers who are unwilling to compromise on quality and value.
Be dynamic. Sell Big. Unleash your earnings potential.
We're looking for bold, uncompromising world-class sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and unleash your true potential.
Enterprise Account Executives develop customer relationships to sell products and services, prospecting, cold-calling, networking and generating leads through referrals. Partnering, AEs manage a portfolio of active lines, identifying business needs matching them to the T-Mobile for Business product portfolio. The role is responsible for both new logo growth and retention of the active account base.
What you'll do in your role.
Additional Locations: Parsippany and Warren, NJ
You're encouraged to join us in this seasoned sales role as you help identify and acquire large business accounts. This is more than just selling; it's about identifying customer needs and effectively selling solutions. Do you have outstanding sales abilities, prospecting, funnel, and account management skills along with ability to mediate discussions and close like nobody's business? If so, take a closer look at the details.
Recommend wireless solutions and mentorship on the utilization of improved services and products to drive your customer's efficiency
You'll also demonstrate your selling skills to assess the needs of your customers as they utilize our value plans
Once a deal is on the table, it's up to you to mediate discussions for contracts in terms of pricing, commitments, and implementation strategy
You're also the point person for training new customers, coordinating internal resources, and enabling a smooth transition to the Support team
To stay at the top of your game, you're continuously updating your knowledge of wireless products, services, industry trends and the marketplace
Supports team initiatives and creates an inclusive environment
The experience you'll bring.
Bachelor's degree
2-4 Years: Technology Or Wireless Sales Experience To Fortune 1000 Companies In Region
4-7 Years: Acquisition Sales Experience And A Demonstrated History Of Achievements In A Commissioned Environment./li>
We're in the market for someone with extensive cold calling experience, as well as a strong background in making pitches to senior level executives
Previous wireless telecommunications experience is ideal
Communication Skills
Because this position requires local travel you need a valid license, a clean driving record, and proof of insurance
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:
Competitive base pay plus commission potential
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career
Fun, fast-paced environment
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
A valid license, a clean driving record, and proof of insurance at your own cost is required
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 193378BR
Department: Business Sales
Travel Required: Yes
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is a true hunter role! We're looking for goal-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential.
This role will meet and exceed monthly sales quota objectives by successfully supporting your team in acquiring accounts within multiple geographic territories and will ultimately have the opportunity to own a geographic territory. Incumbent will sell products, services and solutions to gain new business through prospecting, cold-calling, networking and generating leads and referrals. Incumbent will analyze customer needs and utilize solution-based selling techniques to demonstrate the value of T-Mobile products and services, tailoring customer recommendations to negotiate and close business.
What you'll do in your role.
Under sales manager supervision, generates leads and referrals through prospecting, cold calling and networking
Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets and accessories
Negotiate and close deals
Work with leadership to develop skills in prospecting, call execution and relationship management. Participate in training opportunities on products and services and attend sales meetings
Devise creative and effective sales approaches, solutions and proposals
Fully utilize all sales force automation, funnel management and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting
Also responsible for other Duties/Projects as assigned by business management as needed
The experience you'll bring.
Bachelor's Degree
Proposal Writing: Experience Preparing, Delivering, And Following-Up On Product/Service Proposals And Pricing Quotations
1+ Years Verifiable New Customer Acquisition Sales Experience, Preferably Within A Commissioned Environment
Task Management: Ability To Work Well In A Dynamic, Fast Changing Environment That Requires A High Degree Of Multi-Tasking
Customer Service: Demonstrated Experience Delivering Superior Customer Service And Attention To Detail
Communication: Excellent Interpersonal, Written, And Oral Communication Skills
Negotiation: Effective Negotiating And Closing Skills
What's in it for you:
Competitive base pay, plus commission
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
Why T-Mobile?
When you go all in with T-Mobile, you've got a group of hardworking, dedicated people behind you every step of the way. We believe that when one person succeeds, we all succeed. We encourage growth and innovation and offer a workplace culture like no other. Apply to join us today.
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
A valid license, a clean driving record, and proof of insurance at your own cost is required
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 193377BR
Department: Business Sales
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 193414BR
Department: Retail
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 193428BR
Department: Retail
Travel Required: No
Coach, TFB Telesales
What you'll do in your role.
Train and develop a staff of 10 Telesales experts. Ensure team members obtain the appropriate training and support to best apply their skills and knowledge on the job.
Conduct ongoing mentoring/coaching.
Implement key operational initiatives while maintaining high ethical and procedural standards.
Meet or exceed overall sales quota for your assigned team.
Coordinate and run frequent sales meetings and performance updates.
Increase market share and exceed performance targets related to subscribers, revenue and churn
Also responsible for other Duties/Projects as assigned by business management as needed.
The experience you'll bring.
2 - 5 years Telesales/Customer Service/Sales Supervisory Experience
Strong commitment to world class customer service
Superior oral and written communications skills
Superb leadership, coaching, employee relations, and interpersonal skills
A knack for effective time management, organization and prioritizing
Talent for confidently making presentations to groups as well as one-on-one
A proven track record of high-yield sales success
Strong decision making, change management and negotiation skills
Ability to work well and quickly under pressure
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 193423BR
Department: Business Sales
Travel Required: No
Provides compensation insights, analytical, reporting, and content support in partnership with the Compensation Team members and participates in the implementation and administration of compensation programs and policies to support new T-Mobile's business strategy.
What you'll do in your role.
Performs ad hoc compensation analysis, reports, recommendations, data audit as requested by compensation leaders. This role will work regularly with large internal and external data sets, and partner with stakeholders to discuss/interpret findings. May be responsible for system maintenance related to compensation functions; proactively ensures compensation data integrity.
Conducts market research on various critical compensation topics (i.e., remote work strategy, remote pay policy/practice changes, geographic differential strategy, salary budget planning, STI plan metrics, hot jobs, talent insights) with the goal of clearly and logically summarizing market trends and best practices.
Assists with compensation operation and process improvement, analyzes existing processes and historical data to determine ways to enhance the effectiveness and efficiency of service delivery. Provides support to implement such enhancements when applicable. Creates and maintains process documentation, workflows and project plans to support department operations and projects.
Supports annual market pricing and location factor review, working with consultants to identify market matches. Oversees annual survey budget and participation.
Support the development and testing of new tools, dashboards and analytics for Compensation team.
The experience you'll bring.
Workday: Experience Working In Workday
Microsoft Power BI
Experience Working With A Market Pricing System.
Bachelor's Degree: Business, Finance, Human Resources Or Other Related Discipline
2-4 Years: Compensation, Finance, Or Analytics Experience
Compensation: Basic Knowledge Of Technical And Legal Aspects Of Compensation.
Problem Solving: Continuous Curiosity And A Knack For Solving Problems.
Project Management: Project Management Skills; Working To Deadlines And Multitasking.
Data Modeling: Proficiency In Data Modelling And Data Visualization
Ability To Thrive In A Fast-Paced, Results-Driven Organization.
Attention To Detail: Strong Analytical Ability, Organizational Skills, And Attention To Detail.
Communication: Excellent Written And Verbal Communication Skills
Office 365: Proficiency In Microsoft Word, Excel, Outlook, SharePoint, Teams And PowerPoint.
Microsoft Excel: Advanced Knowledge Or Excel. Must Be Able To Create And Write Formulas And Pivot Tables.
Certified Compensation Professional (CCP) Pref
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
#LI-Corporate
Position details
Req ID: 192477BR
Department: Human Resources
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 193405BR
Department: Retail
Travel Required: No
The Frontline Leadership Development Consultant position is responsible for developing Customer Care people managers, Sr. Experts, Trainers, Assistant Trainers, Support Team Leaders, and Professional Individual Contributors.
What you'll do in your role.
Initiates and leads performance consultations with Directors and other site leadership to identify Care leadership development needs and performance gaps. Understands and provides ongoing support of ever-evolving Care business strategies and challenges. Ensures Care organization leaders have the support and resources needed to help leaders master their role and build bench strength. Facilitates training, effectively utilizing a variety of delivery mechanisms including traditional instructor-led, co-facilitation, and virtual classes. Supports the creation, implementation, and reinforcement of high performing/high potentials programs for employees looking to promote to the next level. Uses positive reinforcements and adult learning techniques to promote learning and skill improvement. Identifies training opportunities through solid understanding of the job. Develops post-training support and reinforcement tools to sustain behavioral change and drive improved performance.
The experience you'll bring.
3+ years of Call Center Operations Management experience or equivalent
2+ years of experience leading leaders
Strong consulting and/or coaching background
Shown competence in relationship building; easily connects with remote and on-site teams
Proven track record of prioritizing and balancing multiple tasks/projects at once
Demonstrates executive maturity enabling influence and coaching up to the Director/Senior Manager level
Thinks critically in decision making and balances both long- and short-term impacts
Values perspective of and knows how to incorporate social issues into coaching tactics and cultural recommendations
Understands and adapts to the importance of diversity, equity, and inclusion across all business platforms
Proven ability to work in a fast-paced, self-directed environment with a sense of urgency; takes initiative and can work with autonomy
Talent for conducting effective and engaging presentations in a variety of delivery formats
Ability to work effectively both independently and with a team both in person and virtually
Strong communication, interpersonal and collaboration skills
Ability to balance and resolve competing business priorities between organization and client(s) while maintaining goodwill
Additional/desired skills:
3+ years of program delivery/facilitation skills - experienced in the delivery of leadership and skill-building workshops
Solid understanding of MS Office Applications (Word, Excel, PowerPoint, and Outlook)
Understanding of wireless industry
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 190909BR
Department: Customer Service
Travel Required: No
Our Sales Development Representative Internship Program gives college students a chance to learn about an exciting and rewarding career at T-Mobile for Business. This program focuses on building Telecom Industry Experience, Business Acumen and Communication, Product Knowledge, and Sales Skills and Professional Competencies.
We are looking to hire our future superstar Sales Development Representatives to continue to build a culture of promoting from within through our SDR Program. This internship will give you exposure to what it's all about!
During the internship you will make immediate contributions to the Sales Development organization by:
Creating new leads for Midmarket business segment via web browsing, referrals, and calling campaigns
Researching perspective clients by staying on top of internal customer research tools
Supporting the Sales Development Organization with daily tasks and learning more about T-Mobile
Working on ad hoc projects for various departments within the Sales Development organization
Demonstrating positive and cooperative behavior with customers and coworkers. Demonstrates personal leadership in consistently maintaining high standards for ethical and professional conduct
What you'll do in your role.
What we need from you:
Incoming junior or senior with minimum 3.0 GPA - Business background is a plus.
40 hours per week. (Assuming we do full-time positions?)
Intelligent, motivated, and competitive
Well-rounded individual with varied interests and experience
Excellent communication (verbal, written, and presentation) and interpersonal skills (outgoing and personable)
Thrive on working in a fast-paced environment
Strong work and/or extracurricular experience
Effective when working independently and in team environments and is receptive to constructive feedback
Balance business acumen and sound judgement to solve complex problems with a commonsense approach
Desire to work in tech industry with a fortune 500 company
Benefits:
T-Mobile offers a comprehensive benefits package which includes the following:
401(k) Savings and Investment Plan with company match
PTO
Employee Stock Purchase Plan
Company Paid Holidays
Employee Referral Program
The experience you'll bring.
At least 18 years of age by April 30th, 2022
Legally authorized to work in the United States
High School Diploma or GED
Must be actively enrolled in University/College course credits. GAP year students are ineligible.
External applicants eligible only. Employees of T-Mobile or Metro by T-Mobile are ineligible for UofMagenta Internships.
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 192861BR
Department: Business Sales
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 193393BR
Department: Retail
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 193401BR
Department: Retail
Travel Required: No
At the core of the Un-carrier's successful disruption of the wireless industry is a nationwide 5G network, award-winning customer service, and a multifaceted group of software developers. T-Mobile's Enterprise Technology Solutions (ETS) organization is looking for software engineers at all levels of experience to join our development community. Be part of the Un-carrier Revolution and build the solutions helping to give T-Mobile customers the best customer experience in the industry while enjoying competitive salary and benefits!
What's it like to work in Enterprise Technology Solutions (ETS)?
T-Mobile is consistently rated one of the top places to work in the United States with proven company performance year over year. Our dev practices are founded on open teamwork and collaboration between customers and development teams, with an emphasis on community. Our newest software products are built using modern dev languages, runtimes, and frameworks such as WebSphere Commerce, TypeScript, Redis, Kubernetes, Spring Boot, and Angular. We're modernizing our architectures to replace Java monoliths with resilient microservices, elegant APIs, and beautiful front ends. Some opportunities include the newest technology shaping our world, including IoT, machine learning, and augmented reality. Most importantly, ETS empowers software teams with the tools, resources, and autonomy they need to deliver outstanding experiences for our customers and other employees.
What you'll do in your role.
The Digital Commerce domain is responsible for the APIs that drive our shopping experiences from browse to checkout. We maintain and develop new capabilities for T-Mobile's Digital Commerce Platform. Our products are REST APIs, and our customers are T-Mobile development teams that, like us, obsess over delivering extraordinary experiences for customers. Our working culture gives you the freedom and support to make big things happen fast. We strive to take on enterprise problems using a startup mentality.
A Software Engineer will work with a team of other software and systems engineers to craft, implement, and deploy software which meet customer's requirements, scales easily and supports deployment in high availability environments. The engineer will participate in architecture and design of various software components passionate about crafting secured and efficient APIs. Works on technical assignments that requires considerable judgement, initiative and leads other engineers to define requirements for automation.
Demonstrates fluency in emerging DevOps-centric cloud-based Java/Spring boot application within digital commerce domain. Elastic Path experience is a huge plus.
Solid understanding of Web services, RESTful APIs and OpenAPI standards.
Delivers software to improve availability, scalability, latency, and efficiency of services.
Understands building blocks, interactions, dependencies, and tools required to develop APIs.
Experience with development tools using object-oriented programming, unstructured data manipulation, and virtualization solutions.
Presents new insights which improves existing services. Express new points of view based on independent study of the industry.
Gives clear documentation for new code and systems used. Document systems designs, presentations, and business requirements for consumption by engineers.
Continuously learns new technologies. Ability to offer and communicate ideas and opinions. Ability to learn technologies being used. Awareness of technology roadmap.
Collaborates and gives future improvement of software delivery processes and operations, e.g., cloud enablement, use of microservices with containerization.
The experience you'll bring.
The Experience You'll Bring:
2+ years of experience in one or more of: Java, Springboot, ElasticPath experience
Exposure with DevOps, Integration and Cloud Computing (public/private)
Exposure with Elasticpath, Springboot, OpenAPI, Kubernetes, GitLab, AWS, DynamoDB, Docker, APM tools like AppDynamics & logging tools like Splunk
Exposure in Continuous Integration/Continuous Delivery tools
Familiar in Test Driven Development (TDD)/Behavior Driven Development (BDD) experience.
Educational Background:
Bachelor's degree in Computer Science or a related field or equivalent education and work experience required.
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 189633BR
Department: Information Technology
Travel Required: Yes
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 193317BR
Department: Retail
Travel Required: No
At the core of the Un-carrier's successful disruption of the wireless industry is a nationwide 5G network, award-winning customer service, and a multifaceted group of software developers. T-Mobile's Enterprise Technology Solutions (ETS) organization is looking for software engineers at all levels of experience to join our development community. Be part of the Un-carrier Revolution and build the solutions helping to give T-Mobile customers the best customer experience in the industry while enjoying competitive salary and benefits!
What's it like to work in Enterprise Technology Solutions?
T-Mobile is consistently rated one of the top places to work in the United States with proven company performance year over year. Our dev practices are founded on open teamwork and collaboration between customers and development teams, with an emphasis on community. Our newest software products are built using modern dev languages, runtimes, and frameworks such as TypeScript, Angular, React, NodeJS, Golang, and Python. We're modernizing our architectures to replace Java monoliths with resilient microservices, elegant APIs, and beautiful front ends. Some opportunities include the newest technology shaping our world, including IoT, machine learning, and augmented reality. Most importantly, ETS empowers software teams with the tools, resources, and autonomy they need to deliver amazing experiences for our customers and other employees.
What you'll do in your role.
As a software engineer in the ETS organization, you'll have the opportunity to:
Craft reliable and performant software products and features in a variety of popular software languages including Java, JavaScript, Golang, and Python
Build data persistence solutions for software products, with the chance to work with and learn multiple data stores (including Postgres, Mongo, Redis, Cassandra) as well as event streaming platforms (including RabbitMQ, Kafka, SQS)
Lead the end-to-end solution with the team, from unit tests to CI/CD pipelines to deployments to monitoring and security.
Go broad AND deep: work on front-ends and back-ends, automate tests and infrastructure, build CI/CD pipelines
Not just write code but learn what it takes to deliver your code to production and explore extending your skills into site and system reliability areas of focus!
Learn and help others learn modern practices such as test-driven development, pair programming, automation, async communication, and more
Contribute to and learn patterns to build reliable n-tier architectures
Sharpen your skills by getting hands-on with your team at all levels of the stack - and all parts of the process
Grow your skills as an engineer by collaborating with peers in an organization that defaults to InnerSource development principles
The experience you'll bring.
The Experience You'll Bring:
2+ years' Application Development experience
Experience with one or more of the following: Java, JavaScript / TypeScript, Golang, and Python (and the willingness and ability to learn the others given the opportunity)
Ability to complete a pair programming session with a senior developer as guide and mentor
Educational Background:
#LI-SA1
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 193363BR
Department: Information Technology
Travel Required: Yes
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 193311BR
Department: Retail
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 193321BR
Department: Retail
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 193322BR
Department: Retail
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
The Mobile Event Expert, provides customers an outstanding retail experience while achieving sales and service expectations of the Mobile Showroom. Leverages Customer Focus capabilities to develop relationships, understand customer needs and recommend complete solutions. Supports team members in servicing customers and completing operations duties including; maintaining clean and well organized store appearance, adhering to store procedures and merchandising standards. Assists other Associates in achievement of their sales objectives.
What you'll do in your role.
Sales (Events & Partner Events): Support event sales goals through side-by-side selling with local Retail Sales Associates or Partner Sales Associates during events. May include selling when other Associates are not present. Includes Partner support though proactive outreach to local businesses with Partner Associates.
Community Outreach & Support: Support community partnership efforts by reaching out into the local community and business environment to network, build the brand/awareness of the mobile showroom & company, through relationships, referrals and events. May be used for emergency relief.
Brand Ambassador: Proactively engages with a broad range of customers in a highly visible and upbeat retail environment. Makes customers feel comfortable and welcomed into the T-Mobile environment while educating around our products and services.
Ensures customer satisfaction in all areas of sales and service. Answers customer questions and makes personal recommendations.
Contributes to the culture, bringing the space to life with vibrancy by having a charisma, passion, and hobby or skill that helps consumers experience the Mobile Showroom experience.
Acclimate local Mobile Associates and Partner Sales Associates to unique event environment to provide an outstanding customer experience.
Support team initiatives and create an inclusive environment.
The experience you'll bring.
6 Months of Customer Service and/or Sales Experience, Retail Environment Preferred
Strong Customer Service skills; Passion, integrity and energy is vital to build a dynamic work environment necessary to deliver a world class shopping experience
Retail experience in dynamic environment and ability to work in varied environments including external events
Strong organization, multi-tasking, versatility, communication and attention to detail
Consistent accuracy with basic math and proficient use of a calculator is required
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:
Competitive base pay plus annual bonus
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 192280BR
Department: Retail
Travel Required: Yes
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 193341BR
Department: Retail
Travel Required: No
At the core of the Un-carrier's successful disruption of the wireless industry is a nationwide 5G network, award-winning customer service, and a multifaceted group of software developers. T-Mobile's Enterprise Technology Solutions (ETS) organization is looking for software engineers at all levels of experience to join our development community. Be part of the Un-carrier Revolution and build the solutions helping to give T-Mobile customers the best customer experience in the industry while enjoying competitive salary and benefits!
What's it like to work in Enterprise Technology Solutions?
T-Mobile is consistently rated one of the top places to work in the United States with proven company performance year over year. Our dev practices are founded on open teamwork and collaboration between customers and development teams, with an emphasis on community. Our newest software products are built using modern dev languages, runtimes, and frameworks such as TypeScript, Angular, React, NodeJS, Golang, and Python. We're modernizing our architectures to replace Java monoliths with resilient microservices, elegant APIs, and beautiful front ends. Some opportunities include the newest technology shaping our world, including IoT, machine learning, and augmented reality. Most importantly, ETS empowers software teams with the tools, resources, and autonomy they need to deliver amazing experiences for our customers and other employees.
What you'll do in your role.
As a senior software engineer in the ETS organization, you'll have the opportunity to:
Design and craft reliable and performant software products and features in a variety of popular software languages including JavaScript, Golang, or Python.
Grow your skills as a software engineer by collaborating with and mentoring other developers in an organization that defaults follows development principles.
Build data persistence solutions for software products, with the chance to work with and learn multiple data stores (including Postgres, Mongo, Redis, Cassandra) as well as event streaming platforms (including RabbitMQ, Kafka, SQS).
Lead the end-to-end solution as a senior member of the team, including unit tests, CI/CD pipelines, deployments, monitoring, and security.
Help the team continue to embrace modern practices such as test-driven development, pair programming, automation, async communication, and more as the industry evolves!
Implement design skills using common patterns for building reliable n-tier architectures.
Sharpen your skills by getting hands on with team at all levels of the stack - and all parts of the process.
Go broad AND deep: work on front-ends and back-ends, automate tests and infrastructure, build CI/CD pipelines.
Not just write code, but with your team, have the opportunity to lead in the delivery of code into production.
The experience you'll bring.
The Experience You'll Bring:
5 + years full-time work experience in a full time software coding role
Experience with one or more of the following (and an ability to learn the others given the option): Golang, Python, JavaScript / TypeScript, and/or Java.
Educational Background:
Familiarity with:
Git-based source code management systems (UI and/or CLI)
Runtimes and UI frameworks including NodeJS, React, and/or Angular
Infrastructre as Code and Containerization (Docker)
Microservices architecture, RESTFUL APIs, and GraphQL
Cloud providers (AWS, Azure, GCP) and PaaS (PCF - Cloud Foundry)
Test Automation and Deployment Automation
Ability to complete a collaborative pair programming session in an interview setting with a senior T-Mobile developer
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 193364BR
Department: Information Technology
Travel Required: Yes
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
The starting pay rate for a candidate selected for this position who is based in Arvada, Colorado is $16.50 per hour. Employees are eligible for monthly sales incentives.
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 193342BR
Department: Retail
Travel Required: No
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you'll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Support team initiatives and create an inclusive environment
The experience you'll bring.
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
Competitive drive and proven ability to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Effective at balancing customer needs and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred.
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:
Competitive base pay plus milestone bonuses
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Position details
Req ID: 193338BR
Department: Retail
Travel Required: No