Posted - Apr 15, 2022
Description Zeiders is an industry leader in military and family support....
Description Zeiders is an industry leader in military and family support. Our company's reputation is based on providing top quality service with exc...
Posted - Apr 15, 2022
Description Zeiders is an industry leader in military and family support....
Description Zeiders is an industry leader in military and family support. Our company's reputation is based on providing top quality service with exc...
Posted - Apr 14, 2022
Description Special Hiring Incentives!!! This position qualifies for a hi...
Description Special Hiring Incentives!!! This position qualifies for a hiring incentive. The successful hire will receive either a one-time Sign-on...
Posted - Apr 14, 2022
Description Special Hiring Incentives!!! This position qualifies for a hi...
Description Special Hiring Incentives!!! This position qualifies for a hiring incentive. The successful hire will receive either a one-time Sign-on...
Posted - Apr 14, 2022
Description Special Hiring Incentives!!! This position qualifies for a hi...
Description Special Hiring Incentives!!! This position qualifies for a hiring incentive. The successful hire will receive either a one-time Sign-on...
Posted - Apr 14, 2022
Description Special Hiring Incentives!!! This position qualifies for a hi...
Description Special Hiring Incentives!!! This position qualifies for a hiring incentive. The successful hire will receive either a one-time Sign-on...
Posted - Apr 13, 2022
Description Summary Work and Family Life Consultants provide one-on-one...
Description Summary Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and s...
Posted - Apr 13, 2022
Description Summary Work and Family Life Consultants provide one-on-one...
Description Summary Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and s...
Posted - Apr 13, 2022
Description Summary Work and Family Life Consultants provide one-on-one...
Description Summary Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and s...
Posted - Apr 13, 2022
Description Summary Work and Family Life Consultants provide one-on-one...
Description Summary Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and s...
Posted - Apr 13, 2022
Description This position qualifies for a special sign-on incentive Job T...
Description This position qualifies for a special sign-on incentive Job Title: Accredited Financial Counselor Summary Accredited Financial Couns...
Posted - Apr 13, 2022
Description This position qualifies for a special sign-on incentive Job T...
Description This position qualifies for a special sign-on incentive Job Title: Accredited Financial Counselor Summary Accredited Financial Couns...
Posted - Apr 08, 2022
Description Position Description Job Title: Military Family Life Counsel...
Description Position Description Job Title: Military Family Life Counselor (MFLC) Summary MFLC Counselors provide assessment, short-term, solut...
Posted - Apr 08, 2022
Description Position Description Job Title: Military Family Life Counsel...
Description Position Description Job Title: Military Family Life Counselor (MFLC) Summary MFLC Counselors provide assessment, short-term, solut...
Posted - Apr 08, 2022
Description Summary Work and Family Life Consultants provide one-on-one...
Description Summary Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and s...
Posted - Apr 08, 2022
Description Summary Work and Family Life Consultants provide one-on-one...
Description Summary Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and s...
Posted - Apr 08, 2022
Description Clinical counselors provide assessment and short-term, solutio...
Description Clinical counselors provide assessment and short-term, solution focused counseling services to eligible individuals, marital or intimate...
Posted - Apr 08, 2022
Description Clinical counselors provide assessment and short-term, solutio...
Description Clinical counselors provide assessment and short-term, solution focused counseling services to eligible individuals, marital or intimate...
Posted - Apr 08, 2022
Description Job Title: Work and Family Life Consultant Summary Work an...
Description Job Title: Work and Family Life Consultant Summary Work and Family Life Consultants provide one-on-one consultation, information and...
Posted - Apr 08, 2022
Description Job Title: Work and Family Life Consultant Summary Work an...
Description Job Title: Work and Family Life Consultant Summary Work and Family Life Consultants provide one-on-one consultation, information and...
Posted - Apr 08, 2022
Description Summary MFLC Counselors provide assessment, short-term, solu...
Description Summary MFLC Counselors provide assessment, short-term, solution-focused counseling services and non-traditional walk around participan...
Posted - Apr 08, 2022
Description Summary MFLC Counselors provide assessment, short-term, solu...
Description Summary MFLC Counselors provide assessment, short-term, solution-focused counseling services and non-traditional walk around participan...
Posted - Apr 08, 2022
Description Job Title: CYB Military Family Life Counselor (MFLC) MFLC Co...
Description Job Title: CYB Military Family Life Counselor (MFLC) MFLC Counselors provide assessment, short-term, solution focused counseling servic...
Posted - Apr 08, 2022
Description Job Title: CYB Military Family Life Counselor (MFLC) MFLC Co...
Description Job Title: CYB Military Family Life Counselor (MFLC) MFLC Counselors provide assessment, short-term, solution focused counseling servic...
Posted - Apr 06, 2022
Description Special Hiring Incentives!!! This position qualifies for a hi...
Description Special Hiring Incentives!!! This position qualifies for a hiring incentive. The successful hire will receive either a one-time Sign-on...
Posted - Apr 06, 2022
Description Special Hiring Incentives!!! This position qualifies for a hi...
Description Special Hiring Incentives!!! This position qualifies for a hiring incentive. The successful hire will receive either a one-time Sign-on...
Posted - Apr 06, 2022
Description Job Title: Education Services Facilitator Summary The Educa...
Description Job Title: Education Services Facilitator Summary The Education Services Facilitators are non-clinical personnel who provide classroom...
Posted - Apr 06, 2022
Description Job Title: Education Services Facilitator Summary The Educa...
Description Job Title: Education Services Facilitator Summary The Education Services Facilitators are non-clinical personnel who provide classroom...
Posted - Apr 05, 2022
Description Special Hiring Incentives!!! This position qualifies for a hi...
Description Special Hiring Incentives!!! This position qualifies for a hiring incentive. The successful hire will receive either a one-time Sign-on...
Posted - Apr 05, 2022
Description Special Hiring Incentives!!! This position qualifies for a hi...
Description Special Hiring Incentives!!! This position qualifies for a hiring incentive. The successful hire will receive either a one-time Sign-on...
Posted - Apr 05, 2022
Description Job Title: Work and Family Life Consultant Summary Work and...
Description Job Title: Work and Family Life Consultant Summary Work and Family Life Consultants provide one-on-one consultation, information and r...
Posted - Apr 05, 2022
Description Job Title: Work and Family Life Consultant Summary Work and...
Description Job Title: Work and Family Life Consultant Summary Work and Family Life Consultants provide one-on-one consultation, information and r...
Posted - Apr 01, 2022
Description Job Title: New Parent Support Home Visitor Summary NPS Hom...
Description Job Title: New Parent Support Home Visitor Summary NPS Home Visitors provide services and promote healthy family life through referra...
Posted - Apr 01, 2022
Description Job Title: New Parent Support Home Visitor Summary NPS Hom...
Description Job Title: New Parent Support Home Visitor Summary NPS Home Visitors provide services and promote healthy family life through referra...
Posted - Apr 01, 2022
Description Job Title: Customer Service/Administrative Support Summary...
Description Job Title: Customer Service/Administrative Support Summary Customer Service/Administrative Support personnel are normally the first p...
Posted - Apr 01, 2022
Description Job Title: Customer Service/Administrative Support Summary...
Description Job Title: Customer Service/Administrative Support Summary Customer Service/Administrative Support personnel are normally the first p...
Posted - Apr 01, 2022
Description Summary Work and Family Life Consultants provide one-on-one...
Description Summary Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and s...
Posted - Apr 01, 2022
Description Summary Work and Family Life Consultants provide one-on-one...
Description Summary Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and s...
Posted - Mar 26, 2022
Description Job Title: Recruiting Sourcing Specialist Zeiders Enterpris...
Description Job Title: Recruiting Sourcing Specialist Zeiders Enterprises, Inc. is an industry leader in military and family support. Our company'...
Posted - Mar 26, 2022
Description Job Title: Recruiting Sourcing Specialist Zeiders Enterpris...
Description Job Title: Recruiting Sourcing Specialist Zeiders Enterprises, Inc. is an industry leader in military and family support. Our company'...
Posted - Mar 26, 2022
Description Job Title: Work and Family Life Consultant Summary Work an...
Description Job Title: Work and Family Life Consultant Summary Work and Family Life Consultants provide one-on-one consultation, information and...
Posted - Mar 26, 2022
Description Job Title: Work and Family Life Consultant Summary Work an...
Description Job Title: Work and Family Life Consultant Summary Work and Family Life Consultants provide one-on-one consultation, information and...
Posted - Mar 25, 2022
Description Special Hiring Incentives!!! This position qualifies for a hi...
Description Special Hiring Incentives!!! This position qualifies for a hiring incentive. The successful hire will receive either a one-time Sign-on...
Posted - Mar 25, 2022
Description Special Hiring Incentives!!! This position qualifies for a hi...
Description Special Hiring Incentives!!! This position qualifies for a hiring incentive. The successful hire will receive either a one-time Sign-on...
Posted - Mar 24, 2022
Description Temporary Business Allowance offered! This is a temporary allo...
Description Temporary Business Allowance offered! This is a temporary allowance available to staff this position for a 6 month minimum commitment, wi...
Posted - Mar 24, 2022
Description Temporary Business Allowance offered! This is a temporary allo...
Description Temporary Business Allowance offered! This is a temporary allowance available to staff this position for a 6 month minimum commitment, wi...
Posted - Mar 23, 2022
Description Job Title: Customer Service/Administrative Support Summary...
Description Job Title: Customer Service/Administrative Support Summary Customer Service/Administrative Support personnel are normally the first...
Posted - Mar 23, 2022
Description Job Title: Customer Service/Administrative Support Summary...
Description Job Title: Customer Service/Administrative Support Summary Customer Service/Administrative Support personnel are normally the first...
Description
Zeiders is an industry leader in military and family support. Our company's reputation is based on providing top quality service with exceptional, dedicated employees. This approach has earned client confidence and repeat business from satisfied customers. Headquartered in Woodbridge, VA, Zeiders' employees support clients worldwide in behavioral health, military family resiliency, work-life education programs, and related services. We seek individuals with strong passion for what we do and our commitment to quality service. This position has the potential to telework from any location within the United States.
Summary:
Provides staff support for multiple locations where Zeiders provides services under the Personal Financial Counseling (PFC) Contract. As a member of the contract management team, the Operations Supervisor is the primary corporate virtual supervisor for a regional network of Personal Financial Counselors (PFCs) while on assignment at various locations under the Contract. The Operations Supervisor is responsible for monitoring staff performance, providing program guidance, ensuring quality of service delivery and compliance with contract requirements.
Essential Duties and Responsibilities:
Management and Administrator Support: Provides information to Contract Management (Program Manager, Deputy Program Manager, Senior Operations Manager, and Business Manager) regarding contract performance and compliance. Provides input to the required monthly and other periodic reports. Seeks consultation with the contract management regarding policy exceptions and personnel issues.
Staff Support: Serves as the primary corporate management resource for staff at field locations. Ensures staff has the necessary resources to fulfill their job responsibilities. Provides regular, scheduled supervision telephonically or virtually. Ensures staff complies with corporate policies including proper timekeeping, paid time off, and reporting requirements. Approves timesheets and keeps leave schedules. Maintains accountability of staff. Initiates employee appreciation as appropriate.
Government Interface: Establishes and maintains effective working relationship with local government points of contact at assignment locations. Responds to concerns/questions regarding contract performance.
Contract Monitoring: Ensures contract requirements are met and compliance maintained. Advises Contract Management of any contractual issues which may result in Contracting Office action and of any anticipated or proposed adverse personnel action. Works with Contract Management in developing and implementing solutions to contract-related challenges. Monitors program activities and changes through interaction with Contract Management to creatively problem-solve for ensuring compliance with contract requirements and performs periodic audits.
Quality Control: Ensures the implementation and maintenance of a Quality Control plan that supports the contract objectives.
Cross Training and Collateral Duties: Each Operations Supervisor will be cross-trained to back-up other Operations Supervisors as directed by Contract Program Manager and Deputy Program Manager. Other collateral duties may be assigned by the Contract Management.
Property Management: If applicable, maintains perpetual inventory control record. Initiates process of required annual physical inventory. Assures adherence to Zeiders' Property Control Plan. Prepares required annual report.
Other duties as assigned.
Education and/or Experience Qualifications:
Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).
A minimum of a Master's degree in Accounting, Finance, Business, or other related discipline or a Bachelor's degree coupled with 4 years' relevant experience
Two years of personal financial counseling program administration/management experience.
3+ years' experience with personnel management/staff supervision
Experience with and ability to proficiently use Microsoft Office software (Outlook, Word, Excel, PowerPoint)
Desired Qualifications:
A national certification as an Accredited Financial Counselor (AFC), Certified Financial Planner (CFP), or Chartered Financial Consultant (ChFC).
Experience with government contracting processes and familiarity with Federal Acquisition Regulations
Experience with government program management, design, development, implementation, evaluation and reporting
Excellent oral/written communication skills
Ability to effectively manage multiple priorities
Ability to implement sound financial / budget processes
Other Skills and Abilities:
This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.
Physical Demands:
Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Description
Special Hiring Incentives!!!
This position qualifies for a hiring incentive. The successful hire will receive either a one-time Sign-on Bonus in the amount of $5,000 or a TBA (Temporary Business Allowance). The TBA is a temporary allowance available to staff this position for a 6 month minimum commitment, with the option to extend based on business need.
Summary
The Personal Financial Counselor (PFC) program is seeking qualified individuals to work full-time with Service Members and their families on personal financial issues such as budget planning, credit management and debt reduction, as well as retirement and estate planning. These full-time positions are located on military installations throughout the continental Unites States and selected overseas locations.
Principal Responsibilities:
The majority of Service Members and their families will require financial counseling and education to assist with establishing a basic level of financial literacy, good financial behavior and habits, long term financial planning to include retirement planning. The PFCs will be responsible for:
Identifying immediate and long range measures to increase income, reduce household expenditures, and avoid additional financial burdens.
Personal budget/financial planning to reduce, eliminate, and avoid debt and to achieve solvency and stability.
Teaching Service members (and their families) money management techniques to encourage them to live within their means.
Understanding credit, finance charges, interest rates and the implications of only paying the minimum amount each month.
Educating military families on the importance of maintaining excellent credit histories and ratings.
Establishing, monitoring, and protecting their credit.
Teaching Service Members to make informed decisions and to be aware of associated costs such as insurance, maintenance, fuel costs, etc.
Educating and counseling Service Members - about their retirement systems and providing financial models to assist them in establishing a comprehensive retirement plan.
Assisting with tax planning.
Teaching Service Members and their families how to save for emergencies, unanticipated contingencies, and both short and long-term goals.
Other duties as assigned.
PFCs will traditionally provide support in one of three ways. Any combination of the three may be requested by the installation coordinator.
Face-to-Face financial counseling: PFCs support and educate individuals and families to help address specific needs, including provision of appropriate resource referrals.
Financial briefings: Facilitate briefings designed to promote awareness and educate Service Members and their families on various personal finance topics. PFCs facilitate requested briefings using a library of approved presentations and handouts on a variety of financial topics.
Resource table: PFCs perform outreach and engage event attendees in conversations about setting financial goals, guidance to appropriate resources, as well as discussions on all areas of personal finance.
Required Qualifications:
Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious)
A minimum of a Bachelor's degree coupled with 3+ years of experience in financial counseling or education.
A national certification as an Accredited Financial Counselor (AFC) OR Certified Financial Planner (CFP) OR Chartered Financial Consultant (ChFC).
Counselors shall maintain a valid, unrestricted motor vehicle license.
Demonstrated experience in utilizing MS Office products (Excel, Word, PowerPoint).
A criminal history background check that includes a credit check, education and employment verification as well as an FBI fingerprint check are required to work in this program.
Desired Qualifications:
Previous military experience (including military spouses and/or as a service provider)
Ability to travel up to 10% including some weekends with advanced notice.
Ability to facilitate financial workshops and trainings to large groups and ability to tailor presentations to audiences as needed.
Knowledge, skills, and abilities such as:
Working knowledge of military, state, federal, and local resources.
Understanding, sensitivity, and empathy for Service members and their family members.
Ability to develop trusting helping relationships.
Ability to work effectively with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.
Ability to use sound professional judgment, ethical practice, and common sense. Ability to develop, implement, and evaluate financial needs of individuals and families.
Other Skills and Abilities: All positions that require access to U.S. Government facilities and systems require U.S. Citizenship, and reliable transportation to travel to assigned locations and nearby facilities.
Physical Demands: Sits, stands, bends, lifts, and moves intermittently during working hours. The employee must occasionally lift and/or move up to 40 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Description
Special Hiring Incentives!!!
This position qualifies for a hiring incentive. The successful hire will receive either a one-time Sign-on Bonus in the amount of $5,000 or a TBA (Temporary Business Allowance). The TBA is a temporary allowance available to staff this position for a 6 month minimum commitment, with the option to extend based on business need.
Summary
The Personal Financial Counselor (PFC) program is seeking qualified individuals to work full-time with Service Members and their families on personal financial issues such as budget planning, credit management and debt reduction, as well as retirement and estate planning. These full-time positions are located on military installations throughout the continental Unites States and selected overseas locations.
Principal Responsibilities:
The majority of Service Members and their families will require financial counseling and education to assist with establishing a basic level of financial literacy, good financial behavior and habits, long term financial planning to include retirement planning. The PFCs will be responsible for:
Identifying immediate and long range measures to increase income, reduce household expenditures, and avoid additional financial burdens.
Personal budget/financial planning to reduce, eliminate, and avoid debt and to achieve solvency and stability.
Teaching Service members (and their families) money management techniques to encourage them to live within their means.
Understanding credit, finance charges, interest rates and the implications of only paying the minimum amount each month.
Educating military families on the importance of maintaining excellent credit histories and ratings.
Establishing, monitoring, and protecting their credit.
Teaching Service Members to make informed decisions and to be aware of associated costs such as insurance, maintenance, fuel costs, etc.
Educating and counseling Service Members - about their retirement systems and providing financial models to assist them in establishing a comprehensive retirement plan.
Assisting with tax planning.
Teaching Service Members and their families how to save for emergencies, unanticipated contingencies, and both short and long-term goals.
Other duties as assigned.
PFCs will traditionally provide support in one of three ways. Any combination of the three may be requested by the installation coordinator.
Face-to-Face financial counseling: PFCs support and educate individuals and families to help address specific needs, including provision of appropriate resource referrals.
Financial briefings: Facilitate briefings designed to promote awareness and educate Service Members and their families on various personal finance topics. PFCs facilitate requested briefings using a library of approved presentations and handouts on a variety of financial topics.
Resource table: PFCs perform outreach and engage event attendees in conversations about setting financial goals, guidance to appropriate resources, as well as discussions on all areas of personal finance.
Required Qualifications:
Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).
A minimum of a Bachelor's degree coupled with 3+ years of experience in financial counseling or education.
A national certification as an Accredited Financial Counselor (AFC) OR Certified Financial Planner (CFP) OR Chartered Financial Consultant (ChFC).
Counselors shall maintain a valid, unrestricted motor vehicle license.
Demonstrated experience in utilizing MS Office products (Excel, Word, PowerPoint).
A criminal history background check that includes a credit check, education and employment verification as well as an FBI fingerprint check are required to work in this program.
Desired Qualifications:
Previous military experience (including military spouses and/or as a service provider)
Ability to travel up to 10% including some weekends with advanced notice.
Ability to facilitate financial workshops and trainings to large groups and ability to tailor presentations to audiences as needed.
Knowledge, skills, and abilities such as:
Working knowledge of military, state, federal, and local resources.
Understanding, sensitivity, and empathy for Service members and their family members.
Ability to develop trusting helping relationships.
Ability to work effectively with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.
Ability to use sound professional judgment, ethical practice, and common sense. Ability to develop, implement, and evaluate financial needs of individuals and families.
Other Skills and Abilities: All positions that require access to U.S. Government facilities and systems require U.S. Citizenship, and reliable transportation to travel to assigned locations and nearby facilities.
Physical Demands: Sits, stands, bends, lifts, and moves intermittently during working hours. The employee must occasionally lift and/or move up to 40 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Description
Summary
Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and seminars in support of the education and training component of Fleet and Family Support Program (FFSP) programs and services.
Essential Duties and Responsibilities
Provide a wide range of programs and services to the FFSP
Conduct training classes for Sailors and family members
Provide specific information on resources available
Work individually with clients where appropriate
Ensure all information and referral, one-on-one, and group education services provided are entered and counted in Fleet and Family Support Management Information Systems (FFSMIS)
Ensure all programs and services scheduled and delivered are in the automated Centralized
Scheduling and metrics system in use by the FFSP
Provide support related to disaster preparedness and response
Other duties as assigned
Supervisory Responsibilities
Required Education and/or Experience Qualifications
Education/Experience
Bachelor's degree in social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor's degree OR Four years' equivalent experience
Experience making presentations and facilitating training for large and small groups
Required Qualifications
Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).
Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s):
Deployment
Relocation
Parent Education
Life Skills
Family Advocacy Program Education
Transition Assistance and Family Employment
Cross-training and support for additional program areas as assigned
Knowledge of the formulation and execution of needs assessment tools
Knowledge of the military and the challenges of the military life style
Knowledge of social services and/or education delivery systems
Skilled in providing individual education as well as group facilitation
Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model
Ability to manage multiple priorities
Ability to use verbal and written communication skills effectively
Ability to conduct program evaluations and use those evaluations to improve program effectiveness
Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information
Other Skills and Abilities
This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Ability to work both independently and as part of a team.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.
This position may require overseas travel and training delivery at sea.
Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Description
Summary
Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and seminars in support of the education and training component of Fleet and Family Support Program (FFSP) programs and services.
Essential Duties and Responsibilities
Provide a wide range of programs and services to the FFSP
Conduct training classes for Sailors and family members
Provide specific information on resources available
Work individually with clients where appropriate
Ensure all information and referral, one-on-one, and group education services provided are entered and counted in Fleet and Family Support Management Information Systems (FFSMIS)
Ensure all programs and services scheduled and delivered are in the automated Centralized
Scheduling and metrics system in use by the FFSP
Provide support related to disaster preparedness and response
Other duties as assigned
Supervisory Responsibilities
Required Education and/or Experience Qualifications
Education/Experience
Bachelor's degree in social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor's degree OR Four years' equivalent experience
Experience making presentations and facilitating training for large and small groups
Required Qualifications
Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).
Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s):
Deployment
Relocation
Parent Education
Life Skills
Family Advocacy Program Education
Transition Assistance and Family Employment
Cross-training and support for additional program areas as assigned
Knowledge of the formulation and execution of needs assessment tools
Knowledge of the military and the challenges of the military life style
Knowledge of social services and/or education delivery systems
Skilled in providing individual education as well as group facilitation
Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model
Ability to manage multiple priorities
Ability to use verbal and written communication skills effectively
Ability to conduct program evaluations and use those evaluations to improve program effectiveness
Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information
Other Skills and Abilities
This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Ability to work both independently and as part of a team.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.
This position may require overseas travel and training delivery at sea.
Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Description
This position qualifies for a special sign-on incentive
Job Title: Accredited Financial Counselor
Summary
Accredited Financial Counselors provide one-on-one consultation, information and referral, classroom training, workshops, and seminars in support of the education and training.
Essential Duties and Responsibilities
Coordinate, publicize, and provide a wide variety of Personal Financial Management classes/workshops, e.g., car buying, basic budgeting, managing credit, debt liquidation, consumer awareness, insurance, savings and investments, and retirement planning
Respond to requests for age-appropriate classes or seminars to youths and teens as part of on-base education
Conduct initial and refresher Command Financial Specialist (CFS) training
Assist Command Financial Specialists in developing General Military Training (GMT) on topics relating to Personal Financial Management
Provide individualized financial counseling and assistance to Service members and families
Assist Service members in establishing an extended absence financial plan
Develop and make available informational financial materials to Service members and families
Plan, organize, and develop new curriculum to be delivered by staff providing basic Personal Financial Management Education and Training per client request, when not otherwise available in CNIC standardized PFM curricula
Provide Service members and their families consumer information and assistance in handling consumer complaints
Ensure that all personal financial management group education, individual services delivered, and information and referral services are entered and counted in FFSMIS
Ensure staff delivering personal financial management group education and personal financial management counseling are accounting for all services scheduled and delivered in the automated Centralized Scheduling and Metrics system in use by the FFSP
Maintain the highest ethical standards
Maintain up-to-date knowledge in the fields of personal finance and financial counseling.
Knowledge of the formulation and execution of needs assessment tools
Knowledge of the military and the challenges of the military life style
Skilled in providing one-on-one consultation and training
Skilled in providing group facilitation and knowledge of group dynamics
Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model
Knowledge encompassing a wide range of financial areas, specifically those affecting the military and their families
Ability to work productively with Command Financial Specialists
Knowledge of the personal financial management issues facing Service members and their families and the ability to support them with individual assistance or through training in seminars or workshops or through appropriate referral
Ability to manage multiple priorities
Ability to use verbal and written communication skills effectively
Ability to conduct program evaluations and use those evaluations to improve program effectiveness
Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information
Supervisory Responsibilities
Required Education and/or Experience Qualifications
Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).
Bachelor's degree OR a combination of education and experience equivalent to a bachelor's degree which equips the incumbent to serve as a personal financial management counselor
Must possess and maintain national certification as an Accredited Financial Counselor
Those who do not currently possess the Accredited Financial Counselor designation may be considered upon review of work experience, with the expectation to obtain the designation within a specified period of time
This position requires access to U.S. Government facilities and systems, U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Ability to work both independently and as part of a team.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Mathematical Skills - Ability to perform general mathematical calculations for the purpose of creating business cases, budgets, etc. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.
Travel: This position may require overseas travel and training delivery at sea in support of the Return and Reunion Program.
Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Description
Position Description
Job Title: Military Family Life Counselor (MFLC)
Summary
MFLC Counselors provide assessment, short-term, solution-focused counseling services and non-traditional walk around participant outreach to eligible individuals, marital or intimate partners, families, and groups. MFLC services shall be provided by licensed clinicians with specialized credentials, experience, and uniquely tailored skills to address the specific needs associated with adult military members, caregivers, and spouses. MFLC services shall enhance participants' ability to cope with the many challenges associated with the complex dynamics unique to the military service environment.
This position focuses on Adult and/or Embedded MFLCs: Adult MFLCs for an expected 12-month assignment term, with a possible 12-month extension.
Essential Duties and Responsibilities
Works in partnership with installation and uniformed Points of Contact (POC) to ensure needs of service-members, families, and program requirements are met.
MFLC Counselors provide assessment and short-term, solution-focused counseling services to eligible individuals, marital or intimate partners, families, and groups.
Ability to perform accurate assessment of the client's presenting problem and to plan effective treatment for that problem. Knowledge of preventative models that strengthen service members' and their families' readiness and resilience by reducing the stresses/stressors of military life cycle.
MFLCs have extensive knowledge of the military chain of command and feel comfortable interacting with all ranks within a military structure.
Establish strong relationships with those having significant influence within the command structure.
Ability to attend and brief at brigade and battalion staff meetings.
Supporting installation events, fairs and ceremonies to establish trust and build relationships.
Responds to critical incidents, surge, and on-demand events, and special requests directed by the POC and approved by the Office of Secretary of Defense (OSD) program manager.
Manages duty to warn and restricted reporting situations according to Department of Defense (DoD) protocol.
Conducts government approved presentations as requested.
Enters counselor activity reporting daily through issued equipment while assuring accurate reporting and maintaining confidentiality of participants.
Required Education and Experience Qualifications
Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).
Be U.S. citizens and speak fluent English.
Possess a Master's degree from an accredited graduate program in a relevant field of study to work described in the contract to include, but not limited to, a mental health-related field such as social work, psychology, marriage/family therapy, or counseling.
Be licensed (to practice independently) per the state and tier level requirements, compliant with industry-accepted standards for counseling performance.
For assignments in the 50 states, counselors shall be licensed in the state and tier level in which the participant is receiving services.
Be able to pass all background/suitability checks, which may include additional installation-specific requirements.
This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required
Preferred Qualifications
Prior military service/military family member and strong familiarity with military culture and command structure; experience developing productive relationships with high ranking military personnel preferred.
Prior service as an MFLC counselor is strongly preferred.
Other Skills and Abilities
Knowledge of the difficulties of adjusting to general life stresses as well as those resulting from the requirements of military life, and experience providing short-term counseling for those issues
Knowledge of available military and community referral resources
Knowledge of standard documentation requirements for clinical services
Ability to work effectively with diverse racial, ethnic, and socioeconomic backgrounds
Proficiency in oral and written communication skills
Knowledge of Microsoft Office Suite software and skilled in the use of office software
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Ability to work both independently and as part of a team.
Customer Service - Manages difficult or emotional customer situations; Solicits customer feedback to improve service; Responsive to requests for service and assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in the decision-making process; Makes timely decisions.
Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and move up to 10 pounds.
Work Environment: The physical demands and work environment characteristics described here represent those encountered while performing the essential functions of this job. Zeiders may make reasonable accommodations to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
Note: When working on military installations or related worksites, MFLC may be subject to site-specific requirements to work at designated locations. Specific assignments may require MFLC to have immunizations or vaccinations and current records of receiving them.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Description
Summary
Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and seminars in support of the education and training component of Fleet and Family Support Program (FFSP) programs and services.
Essential Duties and Responsibilities
Provide a wide range of programs and services to the FFSP
Conduct training classes for Sailors and family members
Provide specific information on resources available
Work individually with clients where appropriate
Ensure all information and referral, one-on-one, and group education services provided are entered and counted in Fleet and Family Support Management Information Systems (FFSMIS)
Ensure all programs and services scheduled and delivered are in the automated Centralized
Scheduling and metrics system in use by the FFSP
Provide support related to disaster preparedness and response
Other duties as assigned
Supervisory Responsibilities
Required Education and/or Experience Qualifications
Education/Experience
Bachelor's degree in social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor's degree OR Four years' equivalent experience
Experience making presentations and facilitating training for large and small groups
Required Qualifications
Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).
Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s):
Deployment
Relocation
Parent Education
Life Skills
Family Advocacy Program Education
Transition Assistance and Family Employment
Cross-training and support for additional program areas as assigned
Knowledge of the formulation and execution of needs assessment tools
Knowledge of the military and the challenges of the military life style
Knowledge of social services and/or education delivery systems
Skilled in providing individual education as well as group facilitation
Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model
Ability to manage multiple priorities
Ability to use verbal and written communication skills effectively
Ability to conduct program evaluations and use those evaluations to improve program effectiveness
Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information
Other Skills and Abilities
This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Ability to work both independently and as part of a team.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.
This position may require overseas travel and training delivery at sea.
Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Description
Clinical counselors provide assessment and short-term, solution focused counseling services to eligible individuals, marital or intimate partners, families, and/or groups. They develop appropriate, risk-focused treatment and interventions for victims and perpetrators of child and domestic abuse.
Essential Duties and Responsibilities
Scope of practice is limited to counseling services for other conditions that may be a focus of clinical attention and adjustment disorders.
Ensure referral for appropriate behavioral health follow-up of any psychological disorders or symptoms requiring longer-term and/or medical/psychiatric intervention. Conduct intake, screening, assessment, and referral of clients as appropriate. Work with the client to establish an individual treatment plan. Provide individual, couples, and group counseling. Provide information about existing Navy programs such as SAIL. Provide immediate intervention and risk assessment IAW best practices in the mental health community and educate and ensure adequate referral and follow-up of any case presenting suicidal or homicidal risk
Develop appropriate, risk-focused treatment and interventions for victims and perpetrators of child and domestic abuse in accordance with Navy Certification standards. Prepare information about alleged incidents of child and domestic abuse for the Family Advocacy Representative's presentation to the IDC for status determination.
Ability to perform accurate assessment of the client's presenting problem and to plan effective treatment for that problem
Provide an initial clinical assessment and ongoing risk assessments using the Columbia Suicide Severity Risk Scale (C-SSRS). Provide ongoing safety planning using the Veterans Affairs Safety Plan.
Prepare and conduct management briefings in order to communicate recommendations on training and exercises. Facilitate and/or provide psychological first aid services to commands and/or groups within the commands. Execute Emergency Family Assistance Center assigned responsibilities as exercised and directed. Provide after-hours coverage for the FFSP in OCONUS locations, when required.
Ability to intervene in crisis situations, using sound professional judgment, ethical practice and common sense. Ability to develop appropriate, risk-focused treatment and interventions for victims and perpetrators of child and domestic abuse
Provide services within 24 hours of request, using accepted practices and procedures, in response to both small- scale (e.g., suicide) and large-scale incidents (e.g., Shipboard accident, man-made emergency). Collaborate with Chaplains and/or medical personnel
Provide outreach and training on Navy programs such as SAIL and family violence prevention to appropriate audiences such as commands, medical professionals, youth activities staff and chaplains
Participate in site/regional quarterly quality assurance procedures to ensure that all clinical services provided are safe and of good quality
Maintain counseling case documentation IAW all applicable policies, laws and instructions
Ensure staff delivering non-medical counseling services are accounting for all services delivered in scheduling module
Required Education and/or Experience Qualifications
Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).
Minimum educational qualifications include one of the following; a master's degree in counseling accredited by the Council for Accreditation of Counseling and Related Educational Programs; a master's degree in social work accredited by the Council on Social Work Education, a master's degree in marriage and family therapy accredited by the Commission on Accreditation of Marriage and Family Therapy Education, or a doctoral degree in clinical or counseling psychology and a one-year clinical internship accredited by the American Psychological Association.
Current, valid and unrestricted clinical license or certification from a state or U.S. territory authorizing independent clinical practice in the fields of professional counseling, clinical social work, marriage and family therapy or clinical/counseling psychology- LCSW (Licensed Clinical Social Worker), LMFT (Licensed Marriage and Family Therapist), LCP (Licensed Clinical Psychologist/ Licensed PhD in Psychology), LPC (Licensed Professional Counselor), LCPC (Licensed Certified Professional Counselor), LMHC (Licensed Mental Health Counselor)
A minimum of two years- of full-time, post-master's supervised clinical experience .
Clinical Counselors must meet or exceed the requirements for Tier II clinical practitioners.
Counselors must meet the standards of professional and ethical conduct prescribed by their particular discipline or licensing board and demonstrate current clinical competence through at least periodic, direct service clinical experience during the 2 years preceding hire
A minimum of two years' experience working in the field of child abuse and domestic abuse
Preferred Qualifications
Knowledge of the difficulties of adjusting to general life stresses as well as those resulting from the requirements of military life, and experience providing short-term counseling for those issues
Knowledge of standard documentation requirements for clinical services
Knowledge of availiable military and community referral resources
Ability to work effectively with diverse racial, ethnic, and socioeconomic backgrounds
Proficiency in oral and written communication skills
Knowledge of Microsoft Office Suite software and skilled in the use of office software
Other Skills and Abilities
This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Ability to work both independently and as part of a team.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.
Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Description
Job Title: Work and Family Life Consultant
Summary
Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and seminars in support of the education and training component of Fleet and Family Support Program (FFSP) programs and services.
Essential Duties and Responsibilities
Provide a wide range of programs and services to the FFSP
Conduct training classes for Sailors and family members
Provide specific information on resources available
Work individually with clients where appropriate
Ensure all information and referral, one-on-one, and group education services provided are entered and counted in Fleet and Family Support Management Information Systems (FFSMIS)
Ensure all programs and services scheduled and delivered are in the automated Centralized
Scheduling and metrics system in use by the FFSP
Provide support related to disaster preparedness and response
Other duties as assigned
Supervisory Responsibilities
Required Education and/or Experience Qualifications
Education/Experience
Bachelor's degree in social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor's degree OR Four years' equivalent experience
Experience making presentations and facilitating training for large and small groups
Required Qualifications
Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).
Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s):
Transition Assistance and Family Employment
Cross-training and support for additional program areas as assigned
Knowledge of the formulation and execution of needs assessment tools
Knowledge of the military and the challenges of the military life style
Knowledge of social services and/or education delivery systems
Skilled in providing individual education as well as group facilitation
Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model
Ability to manage multiple priorities
Ability to use verbal and written communication skills effectively
Ability to conduct program evaluations and use those evaluations to improve program effectiveness
Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information
Other Skills and Abilities
This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Ability to work both independently and as part of a team.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.
This position may require overseas travel and training delivery at sea.
Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Description
Summary
MFLC Counselors provide assessment, short-term, solution-focused counseling services and non-traditional walk around participant outreach to eligible individuals, marital or intimate partners, families, and groups. MFLC services shall be provided by licensed clinicians with specialized credentials, experience, and uniquely tailored skills to address the specific needs associated with adult military members, caregivers, and spouses. MFLC services shall enhance participants' ability to cope with the many challenges associated with the complex dynamics unique to the military service environment.
This position focuses on Adult and/or Embedded MFLCs: Adult MFLCs for an expected 12-month assignment term, with a possible 12-month extension.
Essential Duties and Responsibilities
Works in partnership with installation and uniformed Points of Contact (POC) to ensure needs of service-members, families, and program requirements are met.
MFLC Counselors provide assessment and short-term, solution-focused counseling services to eligible individuals, marital or intimate partners, families, and groups.
Ability to perform accurate assessment of the client's presenting problem and to plan effective treatment for that problem. Knowledge of preventative models that strengthen service members' and their families' readiness and resilience by reducing the stresses/stressors of military life cycle.
MFLCs have extensive knowledge of the military chain of command and feel comfortable interacting with all ranks within a military structure.
Establish strong relationships with those having significant influence within the command structure.
Ability to attend and brief at brigade and battalion staff meetings.
Supporting installation events, fairs and ceremonies to establish trust and build relationships.
Responds to critical incidents, surge, and on-demand events, and special requests directed by the POC and approved by the Office of Secretary of Defense (OSD) program manager.
Manages duty to warn and restricted reporting situations according to Department of Defense (DoD) protocol.
Conducts government approved presentations as requested.
Enters counselor activity reporting daily through issued equipment while assuring accurate reporting and maintaining confidentiality of participants.
Required Education and Experience Qualifications
Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).
Be U.S. citizens and speak fluent English.
Possess a Master's degree from an accredited graduate program in a relevant field of study to work described in the contract to include, but not limited to, a mental health-related field such as social work, psychology, marriage/family therapy, or counseling.
Be licensed (to practice independently) per the state and tier level requirements, compliant with industry-accepted standards for counseling performance.
For assignments in the 50 states, counselors shall be licensed in the state and tier level in which the participant is receiving services.
Be able to pass all background/suitability checks, which may include additional installation-specific requirements.
This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required
Preferred Qualifications
Prior military service/military family member and strong familiarity with military culture and command structure; experience developing productive relationships with high ranking military personnel preferred.
Prior service as an MFLC counselor is strongly preferred.
Other Skills and Abilities
Knowledge of the difficulties of adjusting to general life stresses as well as those resulting from the requirements of military life, and experience providing short-term counseling for those issues
Knowledge of available military and community referral resources
Knowledge of standard documentation requirements for clinical services
Ability to work effectively with diverse racial, ethnic, and socioeconomic backgrounds
Proficiency in oral and written communication skills
Knowledge of Microsoft Office Suite software and skilled in the use of office software
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Ability to work both independently and as part of a team.
Customer Service - Manages difficult or emotional customer situations; Solicits customer feedback to improve service; Responsive to requests for service and assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in the decision-making process; Makes timely decisions.
Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and move up to 10 pounds.
Work Environment: The physical demands and work environment characteristics described here represent those encountered while performing the essential functions of this job. Zeiders may make reasonable accommodations to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
Note: When working on military installations or related worksites, MFLC may be subject to site-specific requirements to work at designated locations. Specific assignments may require MFLC to have immunizations or vaccinations and current records of receiving them.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Description
Job Title: CYB Military Family Life Counselor (MFLC)
MFLC Counselors provide assessment, short-term, solution focused counseling services and non-traditional walk around participant outreach to eligible individuals, military children and youth of all ages. This includes collaboration and consultation with teachers, parents, and administrators to strengthen and increase the child's/youth's capacity for healthy development. MFLC services shall enhance participants' ability to cope with the many challenges associated with the complex dynamics unique to the military service environment.
Essential Duties and Responsibilities
Provide support for children of any age working in early childhood settings and schools. The CYB-MFLC would also serve to provide services for staff and parents.
Possesses in-depth knowledge on subjects relating to the conduct, activities, practices, and operations of the MFLC program.
Provides non-medical counseling, consulting, and outreach services to eligible participants.
Knowledge of preventative models that strengthen service members' and their families' readiness and resilience by reducing the stresses/stressors of military life cycle.
Ability to model evidence-based intervention approaches.
Ability to teach coping strategies, emotion management, and problem-solving skills to families and/or caregivers.
Ability to teach strategies supporting management of life challenges more effectively.
Facilitation of psychological and behavioral awareness.
Provide education knowledge to participants including: The meaning of specific symptoms and/or what is known about the causes, effects, implications of identified issues.
Provide services through multi-level intervention (e.g., classroom, family, school, community) while understanding the potential contextual and cultural factors impacting young children's behavior.
Assist educators with strategies for cultivating a deeper understanding of the factors that shape young children's social-emotional development.
Ability to perform accurate assessment of the client's presenting problem and to plan effective treatment for that problem
Conducts government approved presentations as requested.
Enters counselor activity reporting daily through issued equipment while assuring accurate reporting and maintaining confidentiality of participants.
Supervisory Responsibilities
Required Education and/or Experience Qualifications
Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).
Be U.S. citizens and speak fluent English.
Possess a Master's degree from an accredited graduate program in a relevant field of study to work described in the contract to include, but not limited to, a mental health-related field such as social work, psychology, marriage/family therapy, or counseling.
Be licensed (licensed to practice independently) or provisionally licensed per the requirements applicable to the state and tier level and shall be compliant with industry-accepted standards for counseling performance. For assignments in the 50 states, counselors shall be licensed or provisionally licensed in the state and tier level in which the participant is receiving services.
Be able to pass all background/suitability checks, which may include additional installation-specific requirements.
This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required
Preferred Qualifications
Other Skills and Abilities
Knowledge of the difficulties of adjusting to general life stresses as well as those resulting from the requirements of military life, and experience providing short-term counseling for those issues
Knowledge of standard documentation requirements for clinical services
Knowledge of available military and community referral resources
Ability to work effectively with diverse racial, ethnic, and socioeconomic backgrounds
Proficiency in oral and written communication skills
Knowledge of Microsoft Office Suite software and skilled in the use of office software
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Ability to work both independently and as part of a team.
Customer Service - Manages difficult or emotional customer situations; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.
Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Description
Special Hiring Incentives!!!
This position qualifies for a hiring incentive. The successful hire will receive either a one-time Sign-on Bonus in the amount of $5,000 or a TBA (Temporary Business Allowance). The TBA is a temporary allowance available to staff this position for a 6 month minimum commitment, with the option to extend based on business need.
Summary
The Personal Financial Counselor (PFC) program is seeking qualified individuals to work full-time with Service Members and their families on personal financial issues such as budget planning, credit management and debt reduction, as well as retirement and estate planning. These full-time positions are located on military installations throughout the continental Unites States and selected overseas locations.
Principal Responsibilities:
The majority of Service Members and their families will require financial counseling and education to assist with establishing a basic level of financial literacy, good financial behavior and habits, long term financial planning to include retirement planning. The PFCs will be responsible for:
Identifying immediate and long range measures to increase income, reduce household expenditures, and avoid additional financial burdens.
Personal budget/financial planning to reduce, eliminate, and avoid debt and to achieve solvency and stability.
Teaching Service members (and their families) money management techniques to encourage them to live within their means.
Understanding credit, finance charges, interest rates and the implications of only paying the minimum amount each month.
Educating military families on the importance of maintaining excellent credit histories and ratings.
Establishing, monitoring, and protecting their credit.
Teaching Service Members to make informed decisions and to be aware of associated costs such as insurance, maintenance, fuel costs, etc.
Educating and counseling Service Members - about their retirement systems and providing financial models to assist them in establishing a comprehensive retirement plan.
Assisting with tax planning.
Teaching Service Members and their families how to save for emergencies, unanticipated contingencies, and both short and long-term goals.
Other duties as assigned.
PFCs will traditionally provide support in one of three ways. Any combination of the three may be requested by the installation coordinator.
Face-to-Face financial counseling: PFCs support and educate individuals and families to help address specific needs, including provision of appropriate resource referrals.
Financial briefings: Facilitate briefings designed to promote awareness and educate Service Members and their families on various personal finance topics. PFCs facilitate requested briefings using a library of approved presentations and handouts on a variety of financial topics.
Resource table: PFCs perform outreach and engage event attendees in conversations about setting financial goals, guidance to appropriate resources, as well as discussions on all areas of personal finance.
Required Qualifications:
Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).
A minimum of a Bachelor's degree coupled with 3+ years of experience in financial counseling or education.
A national certification as an Accredited Financial Counselor (AFC) OR Certified Financial Planner (CFP) OR Chartered Financial Consultant (ChFC).
Counselors shall maintain a valid, unrestricted motor vehicle license.
Demonstrated experience in utilizing MS Office products (Excel, Word, PowerPoint).
A criminal history background check that includes a credit check, education and employment verification as well as an FBI fingerprint check are required to work in this program.
Desired Qualifications:
Previous military experience (including military spouses and/or as a service provider)
Ability to travel up to 10% including some weekends with advanced notice.
Ability to facilitate financial workshops and trainings to large groups and ability to tailor presentations to audiences as needed.
Knowledge, skills, and abilities such as:
Working knowledge of military, state, federal, and local resources.
Understanding, sensitivity, and empathy for Service members and their family members.
Ability to develop trusting helping relationships.
Ability to work effectively with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.
Ability to use sound professional judgment, ethical practice, and common sense. Ability to develop, implement, and evaluate financial needs of individuals and families.
Other Skills and Abilities: All positions that require access to U.S. Government facilities and systems require U.S. Citizenship, and reliable transportation to travel to assigned locations and nearby facilities.
Physical Demands: Sits, stands, bends, lifts, and moves intermittently during working hours. The employee must occasionally lift and/or move up to 40 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Description
Job Title: Education Services Facilitator
Summary
The Education Services Facilitators are non-clinical personnel who provide classroom training, workshops and seminars by delivering quality of life programming to service members and their families. They also provide information and referral and one-on-one assistance to clients across a broad spectrum of quality of life programs.
Essential Duties and Responsibilities
Develop training based on needs identified through program evaluation, needs assessment feedback, and survey data
Provide information and referral and one-on-one assistance to clients across a broad spectrum of quality of life programs.
Market programs
Provide public awareness campaigns and programs offered in support of National Child Abuse Prevention and National Domestic Violence Awareness Months and other awareness themed months
If responsible for family violence prevention, ensure that family violence prevention and education programs are provided with sufficient frequency to ensure that all of the following groups are trained: COs, XOs, Family Advocacy Program (FAP) Command POCs, senior enlisted personnel, Case Review Committee (CRC), Service members, chaplains, child care and youth activities staff, installation law enforcement, and medical staff. Ensure that FAP awareness and prevention education briefs and workshops shall include, at a minimum, the dynamics of child and domestic abuse, reporting requirements, the FAP, victim sensitivity and support, and the importance of community coordination
Conduct education and training programs
Train and oversee other staff members in education and training program delivery
Ensure all information and referral and awareness and prevention education services are entered and counted in Fleet and Family Support Management Information System (FFSMIS)
Ensure all prevention education services are accounted for and entered in the automated Centralized Scheduling and Metrics system in use by the FFSP
Other duties as assigned
Supervisory Responsibilities
Required Education and/or Experience Qualifications
Education/Experience
Bachelor's degree in adult education, social science, or related behavioral science field OR a combination of college education and experience equivalent to a bachelor's degree OR four years' equivalent experience.
Two years' experience in training development and review, public speaking, and group presentation and facilitation skills
Required Qualifications
Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).
Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s):
Transition Assistance and Family Employment
Cross-train in and support additional program areas as assigned
Knowledge of the formulation and execution of needs assessment tools
Knowledge of the military and the challenges of the military life style
Skilled in providing group facilitation and knowledge of group dynamics
Skilled in the use of program presentation technology and the ability to train others in presentation skill building
Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model
Ability to manage multiple priorities
Ability to use verbal and written communication skills effectively
Ability to conduct program evaluations as well as interpret program evaluations, needs assessment feedback, and other data to implement results in educational program delivery and market planning to improve program effectiveness
Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information
Other Skills and Abilities
This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Ability to work both independently and as part of a team.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.
This position may require overseas travel and training delivery at sea.
Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Description
Special Hiring Incentives!!!
This position qualifies for a hiring incentive. The successful hire will receive either a one-time Sign-on Bonus in the amount of $5,000 or a TBA (Temporary Business Allowance). The TBA is a temporary allowance available to staff this position for a 6 month minimum commitment, with the option to extend based on business need.
Zeiders is an industry leader in military and family support. Our company's reputation is based on providing top quality service with exceptional, dedicated employees. This approach has earned client confidence and repeat business from satisfied customers. Headquartered in Woodbridge, VA, Zeiders' employees support clients worldwide in behavioral health, military family resiliency, work-life education programs, and related services. We seek individuals with strong passion for what we do and our commitment to quality service.
Job Summary:
The Personal Financial Counselor (PFC) program is seeking qualified individuals to work full-time with Service Members and their families on personal financial issues such as budget planning, credit management and debt reduction, as well as retirement and estate planning. These full-time positions are located on military installations throughout the continental Unites States and selected overseas locations.
Principal Responsibilities:
The majority of Service Members and their families will require financial counseling and education to assist with establishing a basic level of financial literacy, good financial behavior and habits, long term financial planning to include retirement planning. The PFCs will be responsible for:
Identifying immediate and long range measures to increase income, reduce household expenditures, and avoid additional financial burdens.
Personal budget/financial planning to reduce, eliminate, and avoid debt and to achieve solvency and stability.
Teaching Service members (and their families) money management techniques to encourage them to live within their means.
Understanding credit, finance charges, interest rates and the implications of only paying the minimum amount each month.
Educating military families on the importance of maintaining excellent credit histories and ratings.
Establishing, monitoring, and protecting their credit.
Teaching Service Members to make informed decisions and to be aware of associated costs such as insurance, maintenance, fuel costs, etc.
Educating and counseling Service Members - about their retirement systems and providing financial models to assist them in establishing a comprehensive retirement plan.
Assisting with tax planning.
Teaching Service Members and their families how to save for emergencies, unanticipated contingencies, and both short and long-term goals.
Other duties as assigned.
PFCs will traditionally provide support in one of three ways. Any combination of the three may be requested by the installation coordinator.
Face-to-Face financial counseling: PFCs support and educate individuals and families to help address specific needs, including provision of appropriate resource referrals.
Financial briefings: Facilitate briefings designed to promote awareness and educate Service Members and their families on various personal finance topics. PFCs facilitate requested briefings using a library of approved presentations and handouts on a variety of financial topics.
Resource table: PFCs perform outreach and engage event attendees in conversations about setting financial goals, guidance to appropriate resources, as well as discussions on all areas of personal finance.
REQUIRED QUALIFICATIONS:
Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).
A minimum of a Bachelor's degree coupled with 3+ years of experience in financial counseling or education.
A national certification as an Accredited Financial Counselor (AFC) OR Certified Financial Planner (CFP) OR Chartered Financial Consultant (ChFC).
Counselors shall maintain a valid, unrestricted motor vehicle license.
Demonstrated experience in utilizing MS Office products (Excel, Word, PowerPoint).
A criminal history background check that includes a credit check, as well as an FBI fingerprint check are required to work in this program.
DESIRED QUALIFICATIONS:
Previous military experience (including military spouses and/or as a service provider)
Ability to travel up to 10% including some weekends with advanced notice.
Ability to facilitate financial workshops and trainings to large groups and ability to tailor presentations to audiences as needed.
Knowledge, skills, and abilities such as:
Working knowledge of military, state, federal, and local resources.
Understanding, sensitivity, and empathy for Service members and their family members.
Ability to develop trusting helping relationships.
Ability to work effectively with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.
Ability to use sound professional judgment, ethical practice, and common sense. Ability to develop, implement, and evaluate financial needs of individuals and families.
Other Skills and Abilities: All positions that require access to U.S. Government facilities and systems require U.S. Citizenship, and reliable transportation to travel to assigned locations and nearby facilities.
Physical Demands: Sits, stands, bends, lifts, and moves intermittently during working hours. The employee must occasionally lift and/or move up to 40 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Description
Job Title: Work and Family Life Consultant
Summary
Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and seminars in support of the education and training component of Fleet and Family Support Program (FFSP) programs and services.
Essential Duties and Responsibilities
Provide a wide range of programs and services to the FFSP
Demonstrate knowledge in all FFSP program areas with specialized knowledge in one or two program areas
Conduct training classes for Sailors and family members
Provide specific information on resources available
Work individually with clients where appropriate
Ensure all information and referral, one-on-one, and group education services provided are entered and counted in Fleet and Family Support Management Information Systems (FFSMIS)
Ensure all programs and services scheduled and delivered are in the automated Centralized
Scheduling and metrics system in use by the FFSP
Provide support related to disaster preparedness and response
Other duties as assigned
Supervisory Responsibilities
Required Education and/or Experience Qualifications
Education/Experience
Bachelor's degree in social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor's degree OR Four years' equivalent experience
Experience making presentations and facilitating training for large and small groups
Required Qualifications
Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).
Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s):
Deployment
Relocation
Parent Education
Life Skills
Family Advocacy Program Education
Transition Assistance and Family Employment
Cross-training and support for additional program areas as assigned
Knowledge of the formulation and execution of needs assessment tools
Knowledge of the military and the challenges of the military life style
Knowledge of social services and/or education delivery systems
Skilled in providing individual education as well as group facilitation
Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model
Ability to manage multiple priorities
Ability to use verbal and written communication skills effectively
Ability to conduct program evaluations and use those evaluations to improve program effectiveness
Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information
Other Skills and Abilities
This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Ability to work both independently and as part of a team.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.
Travel: This position may require overseas travel and training delivery at sea in support of the Return and Reunion Program.
Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Description
Job Title: New Parent Support Home Visitor
Summary
NPS Home Visitors provide services and promote healthy family life through referrals, screening and assessment, home visitation and training using the Nurturing Parent curriculum, group classes, marketing, case record management, and reporting.
Essential Duties and ResponsibilitiesExpectant parents and parents with children under three shall be assessed and screened for child abuse risk, using the established Navy NPS screening tools and procedures
Parents who are not screened at risk or eligible for NPS home visiting shall be provided information and referral to appropriate military and civilian community resources and services
Ensure home visitation services use the Nurturing Parenting Program for all at risk parents accepting NPS services
Report suspected child abuse and domestic abuse/violence to the local civilian authorities and the Family Advocacy Representative IAW Navy and state requirements
Ensure that home visiting services are fully documented in the FFSMIS NPS Case Management System IAW current Navy requirements
Ensure that NPS information and referred, assessment, screening, and educational services for parents not at risk are entered and counted in FFSMIS
Ensure staff delivering NPS services are accounting for all services scheduled and delivered in the automated Centralized Scheduling and Metrics system in use by the FFSP
Demonstrates effective needs assessment and individual/small group training skills
Understands group dynamics; demonstrates self-awareness as well as empathy/sensitivity to others.
Demonstrates the ability to embrace the military environment and to develop professional relationships with military and civilian personnel
Communicates verbally and in writing in a clear, concise manner, and effectively conveys ideas
Demonstrates the ability to manage multiple priorities, illustrates attention to detail, and shows evidence of being conscientious regarding deadlines
Skill using appropriate software programs such as Microsoft Word, Outlook, and Power Point as well as data collection programs
Experience in case record management and reporting
Experience or training in development and implementation of parenting skills curriculum.
Supervisory Responsibilities
Required Education and/or Experience Qualifications
Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).
Bachelor's degree in social work or nursing
Three years' experience in the field of social work, maternal/child health, child development and/or public health
Nurses must maintain state licensure or certification
Preferred Qualifications
Articulates an understanding of adult learning principles and techniques
Demonstrated experience in conducting program evaluations. Articulates understanding of basic evaluation techniques and use of customer feedback to improve overall program effectiveness/impact
Other Skills and Abilities
This position requires access to U.S. Government facilities and systems.
S. Citizenship, a valid driver's license, transportation, and auto insurance are required.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies :
Ability to work both independently and as part of a team.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.
Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Zeiders Enterprises, Inc. is an Equal Opportunity EmployerEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Description
Job Title: Customer Service/Administrative Support
Summary
Customer Service/Administrative Support personnel are normally the first point of contact for a client. They are responsible for providing basic information, scheduling appointments, and providing administrative support functions.
Essential Duties and Responsibilities
Receive, screen, and direct callers and walk-in customers to the appropriate FFSP staff
Provide general, basic information and referral of customers to military and community resources, utilizing other FFSP staff for more in-depth, complicated requests for information.
Enroll and schedule customers in briefs, workshops, and classes and individual appointments, when not provided through centralized scheduling.
Provide administrative and clerical services
Provide a variety of administrative and clerical support functions, e.g., finalizing official correspondence, preparing military messages, making travel arrangements, distributing mass mailings, managing files, taking messages for staff
Ensure that information and referral services provided are entered and counted in FFSMIS
Provide a variety of Counseling and Advocacy Program administrative support functions, e.g., preparing and finalizing official correspondence, data entry, attending and taking minutes at meetings, scheduling appointments, screening and directing potentially distraught and/or difficult callers or walk-in clients, managing files, maintaining referral and community resource directories
Supervisory Responsibilities
Required Education and/or Experience Qualifications
Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).
High school diploma or GED
Experience working with computers and office automation software
Knowledge of basic customer service skills
Ability to handle multiple tasks and determine priority of tasks
Strong verbal and written skills
Possess a general knowledge base of community and military resources
Ability to follow directions carefully and understand complex protocols
Ability to create meeting minutes, prepare correspondence, and conduct accurate data entry into required data systems
Knowledge of military lifestyle and military ranks and organizations
Preferred Qualifications
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.
Other Skills and Abilities
This position requires access to U.S. Government facilities and systems.
S. Citizenship, a valid driver's license, transportation, and auto insurance are required.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies :
Ability to work both independently and as part of a team.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.
Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Description
Summary
Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and seminars in support of the education and training component of Fleet and Family Support Program (FFSP) programs and services.
Essential Duties and Responsibilities
Provide a wide range of programs and services to the FFSP
Conduct training classes for Sailors and family members
Provide specific information on resources available
Work individually with clients where appropriate
Ensure all information and referral, one-on-one, and group education services provided are entered and counted in Fleet and Family Support Management Information Systems (FFSMIS)
Ensure all programs and services scheduled and delivered are in the automated Centralized
Scheduling and metrics system in use by the FFSP
Provide support related to disaster preparedness and response
Other duties as assigned
Supervisory Responsibilities
Required Education and/or Experience Qualifications
Education/Experience
Bachelor's degree in social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor's degree OR Four years' equivalent experience
Experience making presentations and facilitating training for large and small groups
Required Qualifications
Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).
Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s):
Deployment
Relocation
Parent Education
Life Skills
Family Advocacy Program Education
Transition Assistance and Family Employment
Cross-training and support for additional program areas as assigned
Knowledge of the formulation and execution of needs assessment tools
Knowledge of the military and the challenges of the military life style
Knowledge of social services and/or education delivery systems
Skilled in providing individual education as well as group facilitation
Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model
Ability to manage multiple priorities
Ability to use verbal and written communication skills effectively
Ability to conduct program evaluations and use those evaluations to improve program effectiveness
Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information
Other Skills and Abilities
This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Ability to work both independently and as part of a team.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.
This position may require overseas travel and training delivery at sea.
Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Description
Job Title: Recruiting Sourcing Specialist
Zeiders Enterprises, Inc. is an industry leader in military and family support. Our company's reputation is based on providing top quality service with exceptional, dedicated employees. This approach has earned client confidence and repeat business form satisfied customers. Headquartered in Woodbridge, VA, Zeiders Enterprises, Inc. has approximately 1,000+ employees supporting clients worldwide in behavioral health, military family resiliency, work-life education programs, and related services. We seek individuals with strong passion for what we do and our commitment to quality service.
Summary
The Recruiting Sourcing Specialist works as a full-time employee of Zeiders Enterprises, Inc. at the corporate headquarters in Woodbridge, VA. The Recruiting Sourcing Specialist is focused on the tasks to ensure Workforce Readiness for Zeiders Enterprises, Inc. in support of the Human Resources Department. The successful candidate will support the recruiting team in the full cycle of recruiting.
Essential Duties and Responsibilities
Recruiting/ Candidate Sourcing
Proactively Sourcing candidates based on best practices
Placement of advertisements as needed based on advertising footprint
Recommend Advertising Initiatives based on innovative methods
Serves as initial POC for vendor postings and scheduling (Glassdoor, Indeed, MSEP, LinkedIN)
Participate in Talent groups/agencies to source against designated job categories (i.e. Behavioral Health, PFC, Vocational Counselors, EAP, etc.)
Support the Recruiting team on their priorities and updating Indeed Sponsored jobs, MSEP bi-weekly hotjob announcements, and Marketing for social media postings, etc.
Support the Recruiting Supervisor with recruiting outreach tools and resources (i.e. updating templates)
Conducts outreach via email-blasts and communications to talent network and industry email lists. In addition, this includes tracking of communication success, opt outs, requests for information.
Career fair support
Researching career fairs and completing registration activities
Partnering with marketing on booth creation/finalizing
Shipping out career fair materials
Other support
Updates Recruiting SOPs as needed
Responsible for being the team SME on Recruiting Coordinator SOPs, candidate sourcing systems and training new team members on process.
Partners with outside temporary staffing agencies for temp support as needed.
Additional HR and Administrative duties as assigned
Required Education and/or Experience Qualifications
Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).
Bachelors' Degree OR, Associates' degree plus 2 years related experience, OR High School Diploma plus 3 years related experience.
6 months or more experience in Human Resources/Recruiting or related customer service/administrative experience in an office environment
Excellent organizational skills and very detailed oriented
Ability to prioritize and complete projects within given deadlines
Proficient in Microsoft Office (including Microsoft Word, Excel and Outlook)
Proven professional experience in a fast paced working environment
Strong Written and Verbal Communication Skills
Working knowledge and experience with Applicant Tracking Systems
Familiarity with social media, including LinkedIn
Familiarity with basic Recruitment marketing concepts
Preferred Qualifications:
Prior experience as a Recruiter or supporting a Recruiting team
Experience with UKG Pro
Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers, and other office equipment. The employee must occasionally lift and/or move up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment: The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Description
Job Title: Work and Family Life Consultant
Summary
Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and seminars in support of the education and training component of Fleet and Family Support Program (FFSP) programs and services.
Essential Duties and Responsibilities
Provide a wide range of programs and services to the FFSP
Conduct training classes for Sailors and family members
Provide specific information on resources available
Work individually with clients where appropriate
Ensure all information and referral, one-on-one, and group education services provided are entered and counted in Fleet and Family Support Management Information Systems (FFSMIS)
Ensure all programs and services scheduled and delivered are in the automated Centralized
Scheduling and metrics system in use by the FFSP
Provide support related to disaster preparedness and response
Other duties as assigned
Supervisory Responsibilities
Required Education and/or Experience Qualifications
Education/Experience
Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).
Bachelor's degree in social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor's degree OR Four years' equivalent experience
Experience making presentations and facilitating training for large and small groups
Required Qualifications
Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s):
Deployment
Relocation
Parent Education
Life Skills
Family Advocacy Program Education
Transition Assistance and Family Employment
Cross-training and support for additional program areas as assigned
Knowledge of the formulation and execution of needs assessment tools
Knowledge of the military and the challenges of the military life style
Knowledge of social services and/or education delivery systems
Skilled in providing individual education as well as group facilitation
Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model
Ability to manage multiple priorities
Ability to use verbal and written communication skills effectively
Ability to conduct program evaluations and use those evaluations to improve program effectiveness
Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information
Other Skills and Abilities
This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Ability to work both independently and as part of a team.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.
This position may require overseas travel and training delivery at sea.
Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Description
Special Hiring Incentives!!!
This position qualifies for a hiring incentive. The successful hire will receive either a one-time Sign-on Bonus in the amount of $5,000 or a TBA (Temporary Business Allowance). The TBA is a temporary allowance available to staff this position for a 6 month minimum commitment, with the option to extend based on business need.
This position requires the ability to obtain and maintain a secret security clearance
Summary
The Personal Financial Counselor (PFC) program is seeking qualified individuals to work full-time with Service Members and their families on personal financial issues such as budget planning, credit management and debt reduction, as well as retirement and estate planning. These full-time positions are located on military installations throughout the continental Unites States and selected overseas locations.
Principal Responsibilities:
The majority of Service Members and their families will require financial counseling and education to assist with establishing a basic level of financial literacy, good financial behavior and habits, long term financial planning to include retirement planning. The PFCs will be responsible for:
Identifying immediate and long range measures to increase income, reduce household expenditures, and avoid additional financial burdens.
Personal budget/financial planning to reduce, eliminate, and avoid debt and to achieve solvency and stability.
Teaching Service members (and their families) money management techniques to encourage them to live within their means.
Understanding credit, finance charges, interest rates and the implications of only paying the minimum amount each month.
Educating military families on the importance of maintaining excellent credit histories and ratings.
Establishing, monitoring, and protecting their credit.
Teaching Service Members to make informed decisions and to be aware of associated costs such as insurance, maintenance, fuel costs, etc.
Educating and counseling Service Members - about their retirement systems and providing financial models to assist them in establishing a comprehensive retirement plan.
Assisting with tax planning.
Teaching Service Members and their families how to save for emergencies, unanticipated contingencies, and both short and long-term goals.
Other duties as assigned.
PFCs will traditionally provide support in one of three ways. Any combination of the three may be requested by the installation coordinator.
Face-to-Face financial counseling: PFCs support and educate individuals and families to help address specific needs, including provision of appropriate resource referrals.
Financial briefings: Facilitate briefings designed to promote awareness and educate Service Members and their families on various personal finance topics. PFCs facilitate requested briefings using a library of approved presentations and handouts on a variety of financial topics.
Resource table: PFCs perform outreach and engage event attendees in conversations about setting financial goals, guidance to appropriate resources, as well as discussions on all areas of personal finance.
Required Qualifications:
Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).
Ability to obtain and maintain a secret security clearance
A minimum of a Bachelor's degree coupled with 3+ years of experience in financial counseling or education.
A national certification as an Accredited Financial Counselor (AFC) OR Certified Financial Planner (CFP) OR Chartered Financial Consultant (ChFC).
Counselors shall maintain a valid, unrestricted motor vehicle license.
Demonstrated experience in utilizing MS Office products (Excel, Word, PowerPoint).
A criminal history background check that includes a credit check, education and employment verification as well as an FBI fingerprint check are required to work in this program.
Desired Qualifications:
Currently possess an active secret security clearance
Previous military experience (including military spouses and/or as a service provider)
Ability to travel up to 10% including some weekends with advanced notice.
Ability to facilitate financial workshops and trainings to large groups and ability to tailor presentations to audiences as needed.
Knowledge, skills, and abilities such as:
Working knowledge of military, state, federal, and local resources.
Understanding, sensitivity, and empathy for Service members and their family members.
Ability to develop trusting helping relationships.
Ability to work effectively with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.
Ability to use sound professional judgment, ethical practice, and common sense. Ability to develop, implement, and evaluate financial needs of individuals and families.
Other Skills and Abilities: All positions that require access to U.S. Government facilities and systems require U.S. Citizenship, and reliable transportation to travel to assigned locations and nearby facilities.
Physical Demands: Sits, stands, bends, lifts, and moves intermittently during working hours. The employee must occasionally lift and/or move up to 40 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Description
Temporary Business Allowance offered! This is a temporary allowance available to staff this position for a 6 month minimum commitment, with the option to extend up until August 14, 2022
Summary
The Personal Financial Counselor (PFC) program is seeking qualified individuals to work full-time with Service Members and their families on personal financial issues such as budget planning, credit management and debt reduction, as well as retirement and estate planning. These full-time positions are located on military installations throughout the continental Unites States and selected overseas locations.
Principal Responsibilities:
The majority of Service Members and their families will require financial counseling and education to assist with establishing a basic level of financial literacy, good financial behavior and habits, long term financial planning to include retirement planning. The PFCs will be responsible for:
Identifying immediate and long range measures to increase income, reduce household expenditures, and avoid additional financial burdens.
Personal budget/financial planning to reduce, eliminate, and avoid debt and to achieve solvency and stability.
Teaching Service members (and their families) money management techniques to encourage them to live within their means.
Understanding credit, finance charges, interest rates and the implications of only paying the minimum amount each month.
Educating military families on the importance of maintaining excellent credit histories and ratings.
Establishing, monitoring, and protecting their credit.
Teaching Service Members to make informed decisions and to be aware of associated costs such as insurance, maintenance, fuel costs, etc.
Educating and counseling Service Members - about their retirement systems and providing financial models to assist them in establishing a comprehensive retirement plan.
Assisting with tax planning.
Teaching Service Members and their families how to save for emergencies, unanticipated contingencies, and both short and long-term goals.
Other duties as assigned.
PFCs will traditionally provide support in one of three ways. Any combination of the three may be requested by the installation coordinator.
Face-to-Face financial counseling: PFCs support and educate individuals and families to help address specific needs, including provision of appropriate resource referrals.
Financial briefings: Facilitate briefings designed to promote awareness and educate Service Members and their families on various personal finance topics. PFCs facilitate requested briefings using a library of approved presentations and handouts on a variety of financial topics.
Resource table: PFCs perform outreach and engage event attendees in conversations about setting financial goals, guidance to appropriate resources, as well as discussions on all areas of personal finance.
Required Qualifications:
Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious)
A minimum of a Bachelor's degree coupled with 3+ years of experience in financial counseling or education.
A national certification as an Accredited Financial Counselor (AFC) OR Certified Financial Planner (CFP) OR Chartered Financial Consultant (ChFC).
Counselors shall maintain a valid, unrestricted motor vehicle license.
Demonstrated experience in utilizing MS Office products (Excel, Word, PowerPoint).
A criminal history background check that includes a credit check, education and employment verification as well as an FBI fingerprint check are required to work in this program.
Desired Qualifications:
Previous military experience (including military spouses and/or as a service provider)
Ability to travel up to 10% including some weekends with advanced notice.
Ability to facilitate financial workshops and trainings to large groups and ability to tailor presentations to audiences as needed.
Knowledge, skills, and abilities such as:
Working knowledge of military, state, federal, and local resources.
Understanding, sensitivity, and empathy for Service members and their family members.
Ability to develop trusting helping relationships.
Ability to work effectively with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.
Ability to use sound professional judgment, ethical practice, and common sense. Ability to develop, implement, and evaluate financial needs of individuals and families.
Other Skills and Abilities: All positions that require access to U.S. Government facilities and systems require U.S. Citizenship, and reliable transportation to travel to assigned locations and nearby facilities.
Physical Demands: Sits, stands, bends, lifts, and moves intermittently during working hours. The employee must occasionally lift and/or move up to 40 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Description
Job Title: Customer Service/Administrative Support
Summary
Customer Service/Administrative Support personnel are normally the first point of contact for a client. They are responsible for providing basic information, scheduling appointments, and providing administrative support functions.
Essential Duties and Responsibilities
Receive, screen, and direct callers and walk-in customers to the appropriate FFSP staff
Provide general, basic information and referral of customers to military and community resources, utilizing other FFSP staff for more in-depth, complicated requests for information.
Enroll and schedule customers in briefs, workshops, and classes and individual appointments, when not provided through centralized scheduling.
Provide administrative and clerical services
Provide a variety of administrative and clerical support functions, e.g., finalizing official correspondence, preparing military messages, making travel arrangements, distributing mass mailings, managing files, taking messages for staff
Ensure that information and referral services provided are entered and counted in FFSMIS
Provide a variety of Counseling and Advocacy Program administrative support functions, e.g., preparing and finalizing official correspondence, data entry, attending and taking minutes at meetings, scheduling appointments, screening and directing potentially distraught and/or difficult callers or walk-in clients, managing files, maintaining referral and community resource directories
Supervisory Responsibilities
Required Education and/or Experience Qualifications
Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious).
High school diploma or GED
Experience working with computers and office automation software
Knowledge of basic customer service skills
Ability to handle multiple tasks and determine priority of tasks
Strong verbal and written skills
Possess a general knowledge base of community and military resources
Ability to follow directions carefully and understand complex protocols
Ability to create meeting minutes, prepare correspondence, and conduct accurate data entry into required data systems
Knowledge of military lifestyle and military ranks and organizations
Preferred Qualifications
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.
Other Skills and Abilities
This position requires access to U.S. Government facilities and systems.
U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies :
Ability to work both independently and as part of a team.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.
Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Description
Job Title: Accredited Financial Counselor
Summary
Accredited Financial Counselors provide one-on-one consultation, information and referral, classroom training, workshops, and seminars in support of the education and training.
Essential Duties and Responsibilities
Coordinate, publicize, and provide a wide variety of Personal Financial Management classes/workshops, e.g., car buying, basic budgeting, managing credit, debt liquidation, consumer awareness, insurance, savings and investments, and retirement planning
Respond to requests for age-appropriate classes or seminars to youths and teens as part of on-base education
Conduct initial and refresher Command Financial Specialist (CFS) training
Assist Command Financial Specialists in developing General Military Training (GMT) on topics relating to Personal Financial Management
Provide individualized financial counseling and assistance to Service members and families
Assist Service members in establishing an extended absence financial plan
Develop and make available informational financial materials to Service members and families
Plan, organize, and develop new curriculum to be delivered by staff providing basic Personal Financial Management Education and Training per client request, when not otherwise available in CNIC standardized PFM curricula
Provide Service members and their families consumer information and assistance in handling consumer complaints
Ensure that all personal financial management group education, individual services delivered, and information and referral services are entered and counted in FFSMIS
Ensure staff delivering personal financial management group education and personal financial management counseling are accounting for all services scheduled and delivered in the automated Centralized Scheduling and Metrics system in use by the FFSP
Maintain the highest ethical standards
Maintain up-to-date knowledge in the fields of personal finance and financial counseling.
Knowledge of the formulation and execution of needs assessment tools
Knowledge of the military and the challenges of the military life style
Skilled in providing one-on-one consultation and training
Skilled in providing group facilitation and knowledge of group dynamics
Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model
Knowledge encompassing a wide range of financial areas, specifically those affecting the military and their families
Ability to work productively with Command Financial Specialists
Knowledge of the personal financial management issues facing Service members and their families and the ability to support them with individual assistance or through training in seminars or workshops or through appropriate referral
Ability to manage multiple priorities
Ability to use verbal and written communication skills effectively
Ability to conduct program evaluations and use those evaluations to improve program effectiveness
Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information
Supervisory Responsibilities
Required Education and/or Experience Qualifications
Zeiders is a COVID-19 vaccination-required company and requires all employees to be vaccinated or seek an approved accommodation for a protected reason (medical or religious)
Bachelor's degree OR a combination of education and experience equivalent to a bachelor's degree which equips the incumbent to serve as a personal financial management counselor
Must possess and maintain national certification as an Accredited Financial Counselor
Those who do not currently possess the Accredited Financial Counselor designation may be considered upon review of work experience, with the expectation to obtain the designation within a specified period of time
This position requires access to U.S. Government facilities and systems, U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Ability to work both independently and as part of a team.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Mathematical Skills - Ability to perform general mathematical calculations for the purpose of creating business cases, budgets, etc. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.
Travel: This position may require overseas travel and training delivery at sea in support of the Return and Reunion Program.
Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)