Company Detail

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Contact with both internal and external customers where improper handling will have a marked effect on operating results. Ability to work with other Service Support Team Members.

Will provide 24 hour a day, 7 day a week support to field offices to include logging calls to Branches and paging on call technicians during non-business hours.

Shift Schedule: Schedules include a variety of day, evening and weekend hours. Remote capabilities are acceptable on an approved basis.

Willing to be flexible to provide necessary coverage for peak periods, vacations, holidays, etc.

RESPONSIBILITIES:

• Answer calls from incoming customers and dispense call information to the appropriate Branch or Service Contractor

• Utilize current system to properly log and page service calls

• Distribute faxes and electronic calls as needed

• Follow current procedures to ensure consistency and accuracy across the department while continually looking at process improvements and simplifications

• Identify service offices and/or personnel where intervention may be needed to improve processes

• Understand 3rd Party Companies being utilized by our key accounts in order to oversee proper procedures are being followed regarding service calls

• Coordinate field notification, tracking and payment of SPIFF programs

• Track Office Information Screen/SMS Scheduler updates, print, and follow-up as necessary

• Train and assist in the development of new hires

• Handle other projects as required

• Accredited High School diploma or GED

• 2 years in customer support and service experience required

• Proficient with Microsoft Office Products to include Outlook, Word, and Excel

• Ability to adapt to changing circumstances, remain calm in stressful situations and adjust plans to meet changing needs

• Flexible scheduling, work any combination of 1st, 2nd and 3rd shifts including weekend shifts and holidays

• Ability to see underlying concepts and patterns in complex situations in order to develop solutions that effectively address underlying problems/root causes

• Recognize changing customer needs and determine process/procedure updates and/or requirements

• Work with IT regarding customer needs when appropriate

• Ability to communicate effectively verbally and in writing

• Ability to develop positive working relationships with others at all levels and demonstrate respect to people at all levels

• Ability to handle internal and external customers politely and efficiently follows procedures to solve problems, understand company products and services, and maintain pleasant and professional image

PREFERRED SKILLS:

• Associate's degree

• Proficient with Microsoft Office Products to include Access and Power Point

• Bilingual

• Field experience a plus

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job training

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service is the leading provider of service repairs and parts for food equipment. The Hobart brand has a rich history serving the industry for over 125 years. Hobart is a division of Illinois Tool Works (ITW) a fortune 200 company with a diversified product line across the world. We operate in 46 states with a talented group of Field Technicians who support and enable our customers' ongoing success.

This position is responsible for supporting and sustaining existing products as well as to developing new service product offerings. This position will help to design and develop technological features to improve equipment reliability and to deliver consistent up time for our customers. The successful individual will work closely with the Product Support Team, Project Leaders and Product Managers to create and deliver tools, software, and processes to improve customer's equipment experience and quality.

• Bachelor of Science Degree in Engineering (Electrical, Industrial, or similar) required.

• 0-2 years of experience with equipment design including the applications of electrical wiring, motors, pumps, sensors, switches, and other controls.

• Strong analytical, problem solving, organizational, and communication skills.

• Experience providing engineering support to ensure products meet organization and industry standards.

• 3D CAD design using Creo, SolidWorks, CATIA, or equivalent

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

Preferred Qualifications:

• MS or MBA

• Experience with machine design, component selection, and manufacturing processes.

• Demonstrated ability to perform specification review and materials selection.

• Project management experience with cross-functional teams.

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

SUMMARY

The ITW Food Equipment Group is seeking an experienced Service Delivery Leader who will align with the core ITW Business Model and develop new customer focused initiatives and strategies to deliver innovative solutions to our customers' most challenging service reporting & service delivery needs. This leader will be well versed in assessing and balancing changing market dynamics, customer needs, and the organizations technology product mix and capabilities.

The leader will project manage the end-to-end program roll out with key stakeholders, and is expected to meet and exceed metrics.

POSITION PURPOSE

The Service Delivery leader will lead the development of customer facing service processes for the North America Hobart Service organization. The primary outcome of the role is to establish a dynamic, responsive, and sustainable approach to building, monitoring and improving Customer Facing Metrics (Key Performance Indicators) that align to the business goals of increasing organic growth, creating customers for life, and improving overall customer retention.

The Service Delivery Leader will have a long-term goal of developing professional and accessible customer me reporting processes including, KPI dashboards, Quarterly Business Review processes for regional and local customers, create value proposition-based customer communication templates, and will support the Hobart Service NPS strategy.

The Service Delivery leader will work with the field leadership team on customer facing process optimization and create customer lifecycle-based milestones, with a strategic focus on strategic customer onboarding. The ideal candidate will have previous experience with large scale business development rollouts, be self-motivated and have excellent data analysis, communication, collaboration, project management and influencing skills.

This position reports to the Hobart Service Vice President of Operations and will be located in the Dayton, Ohio area.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conduct competitive and market segmentation assessments to understand market attractiveness and desired short- and long-term positioning strategies

• Execute ITW's Customer Back Innovation process with deep VOC and market requirement events to understand customer pain points/needs and translate to real world process and product specifications

• Support labor and travel price analysis and value assessments

• Execute ITW's USa process to build out end-to-end current state and future state process and product maps

• Develop and ensure processes adhere to ITW's existing CRM sales pipeline process and design metrics for sales growth success

• Manage and execute large scale dashboards and cultivate strong relationships with key stakeholders to meet project roll out milestones

• Monitor Hobart Service Customer Facing Metrics, nationally, regionally, by customer and product type. Partner with key stakeholder to develop and implement improvement strategies.

• Through understanding of field process, systems and analytics, develop & support execution of process improvements to drive Customer Facing Metric (KPI) improvement initiatives.

• Optimize strategic customer communications across the customer lifecycle, including business reviews and strategic customer onboarding.

• Establish and monitor business metrics for the full customer lifecycle with a focus on customer onboarding & retention.

• Support Hobart Service NPS priorities & improvement strategies.

• Research and benchmark other programs to develop innovative best in practice programs.

Education and Work Experience

• Bachelor's degree

• 6+ year sales/sales support, marketing or customer facing service experience

• Must have strong project management skills and have the ability to work cross functionally with multiple stakeholders to advance key tasks to meet milestones

• Must have strong financial/forecasting modeling skills along with competency of P&L statements

• Must know how to assess market segmentation and competitive assessments

Desired Education/Experience - preferred, but not required

• Master's degree in business administration

• 2+ years of project management experience

• Experience working within ERP systems, preferably Microsoft Dynamics/Field Service

• 5+ years of Field Service-related experience

• Experience supporting customer

• Change management experience

Working Conditions

• Office environment

• Normal hours are 8am - 5pm

• Travel up to 25%

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

The Business Intelligence Analyst will be responsible for delivering timely and high-quality data, accurate reports and analytics. Through collaboration with internal partners and senior management, the analyst will provide support in all phases of the reporting life cycle. The successful candidate will also assist in the development of advanced methods of predictive modeling that will assist with the reactive and proactive support of the business. The Analyst is expected to be highly motivated, detail oriented, analytical, and able to prioritize multiple deadlines. This position requires analytical and problem-solving aptitude along with a wide range of technical, design and multitasking skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

These are the most significant job duties performed. The size, scope and complexity of assigned duties and responsibilities are dependent on the level and experience of the incumbent. To perform this job successfully, an individual must be able to perform each assigned essential duty satisfactorily. Other responsibilities or special projects not specifically listed below may also be assigned.

• Delivering timely and high-quality data, accurate reports and analytics to support decision making.

• Training end-users on new reports and dashboards

• Using TSQL & Data Cube to extract data and create reports as per the user's specifications.

• Preparing reports, dashboards & KPI for the management stating trends, patterns, and predictions using relevant data

• The candidate will also regularly interact with the users ranging from the end user to management team to understand, document and communicate their needs, perform requirements analysis, develop, and deliver Data Models, reports, and data visualization

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proficient in data analysis, with ability to write queries to retrieve and analyze data from relational data sources.

• Proficient with Microsoft Office Products to include Outlook, Word, Excel, Power Pivot, MSQuery and PowerPoint.

• TSQL knowledge.

• Inquisitive, detail disposition with strong quantitative analytical skills.

• This position requires analytical and problem-solving aptitude along with a wide range of technical development, design, and multitasking skills.

• Excellent communication and interpersonal skills.

• Exceptional organizational skills to prioritize work and ability to balance maintenance and project work.

• Ability to work independently or as a team member.

• Green Card or US citizenship.

Education and Work Experience

• Bachelor's Degree in MIS, Computer Science, or related field.

• 2+ Yrs. of recent experience in Data Analyst role

Desired Education/Experience

• Experience in Microsoft SQL Server BI Suite including Data Cube/Mart, PowerBI, relational data modeling.

• Understanding of key business metrics, such as, Net Sales, Gross Margin, Profit Margin, Variable Margin, Operating Profit, etc.

• Ability to understand and foresee implications of new information for current and future problem solving.

• Ability to learn quickly and adapt to new technologies, tools, and techniques.

Job -Specific Knowledge

To perform this job successfully, the individual needs to demonstrate knowledge of these areas as they relate to the primary functions of the job.

• Microsoft Office Products to include Outlook, Word, Excel, Power Pivot, MSQuery and PowerPoint.

• TSQL

• Ability to analyze large datasets.

• Ability to write comprehensive reports.

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies.

• Ability to work independently or as a team member.

• Establishes and maintains effective, collaborative work relationships both internally and externally.

• Must be dependable, have good attendance, be punctual, and have a positive attitude.

• Prioritizes regular workload, special tasks and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within established time frame.

• Ability to switch gears quickly without sacrificing quality in a high volume, task-oriented environment

• Demonstrated ability to communicate orally with individuals from within and outside of the organization.

• An analytical mind and inclination for problem-solving.

• Attention to detail.

Physical Demands:

• While performing the duties of this Job, the employee is:

• Lifting 75 lbs. with or without assistance

• Climbing up to 10 ft with ladder

• Occasional roof access may be necessary

• Extensive walking 3-5 miles / day

• Extensive driving 5-6 hours/day

• Kneeling, squatting, bending, pushing/pulling

• Moving in different positions to accomplish tasks in various environments including tight and confined spaces

• Operating motor vehicles or heavy equipment

• Operating machinery and/or power tools

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

The BI Database Administrator is responsible for supporting and maintaining SQL Server databases including data warehouse databases. They will design, develop, and deliver database solutions including ETL. Position requires ability to administer all functions of a Microsoft SQL Server including index analysis for performance optimization, backup / restore strategies, security, troubleshooting job failures and alerts, and optimizing ETL processes. This position will interact and work extensively within the Microsoft Business Intelligence stack including the SQL Server Engine, SSIS, SSAS, SSRS & PowerBI.

• BI Database Administrator will provide enterprise-wide data warehouse expertise with emphasis on data design, access, usage, security, and quality of information.

• Responsible for developing, testing, improving, and maintaining new and existing databases to help users retrieve data effectively

• Monitor SQL Server for performance bottlenecks and recommend solutions

• Diagnose and resolve data warehouse performance issues.

• Set and maintain database standards.

• Manage database access and develop processes for optimizing database security.

• Assist other developers, analysts, and designers in implementation of database solutions.

• Work with Business Intelligence Developer to create models within the data warehouse and/or changes to existing data stores.

• Ability to understand and implement Microsoft Database Solutions from within Azure DevOps source control.

• Identify data discrepancies and data quality issues, and work to ensure data consistency and integrity.

• The candidate will also regularly interact with the users ranging from the end user to management team to understand, document and communicate their needs, perform requirements analysis, develop, and deliver Data Models, reports, Business Intelligence, and data transformation solutions.

• This position requires analytical and problem-solving aptitude along with a wide range of technical development, design and multitasking skills.

• 3+ years of Database Administrator experience including 2+ years in business intelligence and data warehousing environments

• 3 + years of experience using Microsoft SQL Server & Microsoft BI Suite like SSIS

• Strong TSQL scripting abilities

• Experience with cloud services

• Experience in evaluating execution plans and index analysis

• Experience in SQL Server security.

• Understanding of relational and dimensional data modeling

• Exceptional organizational skills to prioritize work and ability to balance maintenance and project work

• Excellent communication and interpersonal skills

• Ability to work independently or as a team member.

• Green Card or US citizenship

Education and Work Experience

• Bachelor's Degree in MIS, Computer Science, or related field

Desired Education/Experience

• PowerShell and Unix shell scripting skills

• Experience in SSAS, SSRS & PowerBI

• Understanding and knowledge in data analytics and reporting

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Reporting to the Accounting Manager, the successful candidate will ensure availability of accounting information for management, such as P&L statements, general ledgers and financial transactions. Additionally, he/she will solve straightforward accounting problems and analyze possible solutions using standard accounting policies and procedures. The position requires a highly organized individual capable of multitasking in a fast-paced environment. They will be a self-starter capable of independent work and possess attention to detail, focusing on accuracy.

Job Responsibilities

• Assist in accurate and timely reporting of business and financial information in compliance with ITW policies and GAAP

• Preparation of monthly balance sheet account reconciliations

• Day-to-day journal entry transactions and recurring monthly entries

• Ensure that internal controls are documented and operating effectively in accordance with ITW policies

• Facilitate and complete monthly close

• Assist in preparation and completion of internal and external audits as well as other corporate requests

• Understand and utilize the ITW toolbox in all aspects of the job including prioritizing work assignments and developing work processes

• Other duties as appropriate within the scope of this role

Minimum Qualifications

• BS Degree in Finance/Accounting

• 0-3 years of relevant experience

• Strong understanding and application of accounting principles/practices

• Attention to detail with accuracy

• Self-Starter

• Excellent communication and writing skills

• Ability to analyze and interpret financial data

• MS Office application proficiency, specifically strong Excel skills

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service

• You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.

• You will typically leave from home each morning and work with minimal direct supervision at customer sites.

• You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

What you'll bring to the table:

• You must be able to meet one of the following:

• An accredited High School Diploma or GED with 2-4 years of electrical and mechanical experience

• 3-6 years of direct food equipment experience without a HS Diploma or GED

• 6+ years of similar electrical and mechanical experience

• Refrigeration experience preferred but not required

• You must have a valid Driver's License and ability to drive multiple hours daily

• You should be able to work Overtime and On-Call as required

• You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Brothers, a division of ITW, provides innovative and high-quality filler metal solutions (including metal-cored, flux-cored, aluminum, and solid wires, as well as stick electrodes) to customers around the world. Hobart Brothers has manufacturing facilities in Troy, OH, Piqua, OH, and Traverse City, MI.

The Production Coordinator's role is to promote an engaged and safe work environment, set & measure productivity standards, understand and reduce costs, produce on-time delivery, develop employees/teams, reward for performance and be a positive culture steward. This position will be responsible for 2nd shift operations of the Tubular Wire business on the Troy Campus and report to the Operations Manager

• Create/maintain superior team safety awareness through OPX and develop corrective actions for safety concerns.

• Coach and develop work teams to have positive and proactive attitudes, personal accountability, and superior manufacturing quality as well as encouraging ownership of operations, products, and processes.

• Work closely with internal departments to maintain and improve the manufacturing environment to harmoniously respond to changing customer needs and demands through facilitating area layout, processing plans and selecting equipment to simplify and focus manufacturing processes.

• Through employee involvement, the PC will lead safety, quality, and productivity initiatives as well as continue to encourage empowerment and to drive ITW principles as well as 80/20 efforts.

• Standardize methods, work instructions, and best practices through cross functional teams including PC's from other facilities.

• Maintain hiring and staffing levels to meet business needs, working with Human Resources, outside agencies, and consistently following internal policies.

• Performance management, including the preparation and administration of performance reviews and ongoing individual coaching.

• Disciplinary management, including investigating and administering corrective action consistent with internal policies supported by Human Resources and operations management.

• Lead, develop, train, and mentor Group/Team Leaders and production team members in all areas including safety, quality, equipment operation and encourage the achievement of effective goals.

• Responsible for shift coordination and scheduling priorities to ensure safe and efficient operations based on demand.

• Build relationships, be visible, communicate, encourage creativity and innovation.

• Effective communication across all shifts and levels of the organization.

• Holds self and teammates accountable for living the ITW Culture and values.

• Associate Degree in Business Administration or Engineering Technology (or attainment within five (5) years)

• Prior leadership experience in a manufacturing environment

• Able to articulate and demonstrate how ITW manufacturing principles (80/20, MRD, etc.) apply in a manufacturing environment

• Understands the importance of safety compliance and Quality Standards

• Utilize the ITW Toolbox (80/20, PLS, MRD, USa) to foster continuous improvement of people, processes, and products

• Proven problem-solving skills to include analytical and critical thinking skills

• Be customer-focused with management, support staff, customers, and suppliers; understand how the business functions link together to support the customer (engineering, materials, and sales)

• Exhibit encouragement of diverse ideas, focus on coaching/developing strengths of team members and facilitate effective communication between shifts

• Skilled at performance management; providing formal and informal feedback to employees

• Possess the track record of a proven leader and team player, demonstrates a positive attitude, takes personal accountability, coaches, listens, is approachable, and resolves issues/conflicts promptly

• Must be self-driven and be able to motivate others, able to identify needs and show the ability to make things happen with little supervision

• Active in continuing education and/or self-development, both formal and informal

• Ability to occasionally assist other shifts to cover for vacations, absences, training

• Strong computer (Microsoft Office), oral and written communication skills, prior experience with Route Card system is a plus

Hobart Brothers Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

If you are a qualified individual with a Disability, or a protected Veteran and need assistance with this job posting, please inquire at HR@hobartbrothers.com.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Why is ITW a great place to work? We think and act like entrepreneurs, we embrace autonomy, make decisions, and take ownership. We are always focused on helping our people reach their full potential. Most importantly, we value our 5 core values that drive our decision making; integrity, respect, trust, shared risk, simplicity.

We offer competitive pay and benefits that supplement your life both inside & outside of work. We support your community involvement from financial gifts with our 3-for-1 matching program and volunteering opportunities with our strong partnerships with United Way and David Speer Academy. ITW Automotive Body & Fuel NA manufactures interior components and fuel housings for OEMs and their top-tier suppliers. Are you up to the challenge?

Role Summary:

The Project Engineer for the ITW Body and Fuel Division will report to a Program Manager and will be responsible for directing and coordinating the planning, organization, integration, and completion of engineering projects within area of assignment. This person will be capable of working through an engineering problem independently. The Project Engineer will analyze and research engineering problems, participate in equipment or product design, test materials, devices, or machines and prepare specifications/documentation and summarize data results. This person is responsible for participating in projects and ensuring timely completion and that project minimizes costs and stays within budget.

Responsibilities:

- Program management: Plans and formulates project timetable after defining customer needs.

- Communicates directly with customers (Automotive OEMs) and with global teams.

- Coordinates activities concerned with technical developments, scheduling and resolving engineering design and test problems reporting results and status as needed.

- Innovates creative product solutions to meet customer needs and works with internal patent department.

- Manages and develops suppliers in various fields of manufacturing concerning metal, plastic injection mold makers and rubber industries.

- Forms production, QA and engineering teams dedicated to specific phases or aspects of project such as technical studies, product design, preparation of specifications and technical plans and product testing.

- Reviews product design for compliance with engineering principles, company standards and customer contract requirements and related specifications.

- Acts as facilitator to ensure commitments to customer are met in a timely manner and within budget.

- Maintains personal knowledge in product, application and processes appropriate to projects undertaken.

- Works with Sales to develop new business opportunities.

- Review drawing changes, deviations, and Engineering Change Notices

- Prioritize work flow in Design as necessary

- Able to utilize CATIA or other design software such as SolidWorks while utilizing design principles for injection molding

- Coordinates parts design and tool design activities per customer specification

- Responsible for financial budget for individual preproduction and development projects

- Follows IATF 16949 procedures if customer required and descriptions per the ITW handbook.

- Interprets engineering specifications

- Authors DFMEA's, PFMEAs and champions 8D problem solving activities

- Review RFQ package: Identify customer part numbers, create bills of materials, derive part weights, evaluate annual volumes, key dates, assembly plant locations.

- Develop BOM's (bill of Materials)

- Interpret customer specifications.

- Prepare customer reviews, technical presentations and open issues list.

- Develop design validation test plans.

- Develop and maintain tooling, assembly and test equipment financial plans and documents.

- Participate in regular APQP activities and meetings and AAR events.

- Create FEA reports.

- Lead customer, supplier and ITW tooling and product design signoffs and kick offs.

- Lead RFQ activities with tooling, automation and gauge suppliers.

- Nominate supplier: Tooling/Parts/Gauges/Automation.

- Develop packaging plans per customer requirements.

- Support customer build and launch activities.

- Monitor tooling, gauge and assembly concepts according to ITW standards.

- Maintain customer milestone timing in customer portals.

- Issue molding sample requests.

- Monitor serial part history.

- Monitor release of production to operations.

- B.S. in Engineering or Engineering Technology with an emphasis in Mechanical Engineering or equivalent experience

- 3+ years of experience in engineering and project management in a manufacturing environment.

- Project management experience preferably Tier 1 automotive. PMI PMP certification preferred.

- Knowledge in Plastic Injection Molding part design, performance, material selection, tooling technology

- Must be adaptable, flexible, organized and act with a sense of urgency and able to operate independently

- Must have demonstrated analytical/problem-solving, project management/task planning, engineering risk assessment, creativity/innovation and technical leadership skills.

- Must be able to make sound, logical judgments using deductive reasoning, attention to detail; understand the cause and effect of such decisions.

- Ability to travel up to 35% to support the customer and launch process.

- Strong organization skills, and ability to take on special projects from concept to implementation and maintaining.

- Fluent in MS Project, and MS Office Suite.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to stand, use hands to handle, frequently required to reach with hands and arms, and occasionally required to walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please email kmallaney@itwautomotive.com request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service

• You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.

• You will typically leave from home each morning and work with minimal direct supervision at customer sites.

• You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

What you'll bring to the table:

• You must have an accredited High School Diploma or GED and 0-2 years similar electrical and mechanical experience

• Excellent mechanical/electrical/electronic aptitude

• Read blue prints and schematic drawings.

• Have Experience in Welding, Hydraulics and/or Electrical Skills

• Understand How to Troubleshoot Mechanical Problems

• Basic plumbing and soldering knowledge

• Basic knowledge of CO2 and Freon

• You must have a valid Driver's License and ability to drive multiple hours daily

• You should be able to work Overtime and On-Call as required

• You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Illinois Tool Works Inc. (NYSE: ITW) is a diversified manufacturing company that delivers specialized expertise, innovative thinking, and value-added products to meet critical customer needs in a variety of industries. ITW, with approximately 14.8 billion dollars in global revenues, operates 7 major segments with businesses in 55 countries that employ approximately 48,000 women and men. These talented individuals contribute to our global leadership in innovation, and we have a broad portfolio of more than 17,000 active patents.

Warewash Division Description:

The Warewash Division is seeking a Director of Strategic Projects (in office) at its Troy, Ohio facility, located 20 minutes north of the Dayton metropolitan area.

The Warewash Business Division produces Hobart, Stero and Somat branded commercial dishwashers, waste equipment and disposers used in hotels, retail, restaurants, cruise ships, schools, universities, and other environments. We are the industry leader and seeking to expand our growth in existing served markets as well as new markets.

If you're looking for a great work environment, team engagement and excellent benefits, consider applying for this position.

Summary:

We are in search of a Director of Strategic Projects to lead and drive cross-functional programs and projects that will support division growth. The successful candidate will manage and coordinate new product development projects, partner with marketing and sales management teams to achieve desired business growth from the innovation technology pipeline; and will lead projects to drive business efficiencies.

Reporting to the Vice President/General Manager, the Director of Strategic Projects will be a key member on the division leadership team and will have a demonstrated track record of strategy development and execution as well as experience to lead multiple projects and collaborate with cross-functional teams. The successful individual should be an accomplished professional that has experience in sales, marketing, engineering and/or customer-facing roles.

Additionally, the successful candidate will establish appropriate relationships with key enterprise stakeholders and will participate and support the division Long-Range Plan and Annual Plan process by setting growth targets for product lines through work with sales teams, operations, engineering, sourcing, and marketing.

What you will do:

The major responsibilities of this role include:

• Support growth and strategy programs through project management of new technology (NT), product/process simplification projects, and product marketing projects

• Lead, coordinate and drive NT projects through cross-functional Engineering, Manufacturing, Sales and Marketing and Service

• Lead Warewash projects that drive business efficiencies and growth through cross-functional teams

• Develop and support new technology initiatives for product marketing and sales development resulting from end-user research (Sales Development/Product Management)

• Cross-functional lead for product enhancement project that includes engineering and manufacturing alignment, service readiness and customer launch planning and execution (New product development focus)

• Review financial outlook process to improve outlooking accuracy related to strategic projects (Monthly financial outlooks)

What we are looking for:

• Solid understanding of business and business development

• Commercialization experience

• Project management expertise

• Relationship-building skills

• Execution and results driven

• Customer-facing experience

• Technical background/knowledge

Education and experience:

• BS Degree in Business, Marketing, Finance, or Engineering

• 8+ years of business, engineering, or sales experience

• Strategy development

• Project management experience

• Customer focus

• Financial (P&L) acumen

• Excellent verbal, written and interpersonal skills

• MS Office application proficiency

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service

• You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.

• You will typically leave from home each morning and work with minimal direct supervision at customer sites.

• You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

What you'll bring to the table:

• An accredited High School Diploma or GED and 2-4 years of similar electrical/mechanical experience

• EPA Universal

• Refrigeration Certification or Degree preferred

• You must have a valid Driver's License and ability to drive multiple hours daily

• You should be able to work Overtime and On-Call as required

• You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service is the leading provider of service repairs and parts for food equipment. The Hobart brand has a rich history serving the industry for over 125 years. Hobart is a division of Illinois Tool Works (ITW) a fortune 200 company with a diversified product line across the globe. Hobart Service operates in 50 states with a talented group of Operational Managers and Field Technicians who support and enable our customers' ongoing success. This position will be in Troy, Ohio, and report to the Director of Human Resources, Service NA.

Serve as a single source of contact with servicing office by regions, targeted chains and key customers through managing service product programs. Work closely with field offices and senior management staff.

RESPONSIBILITIES:

• Serve as the single source contact with targeted chains and key accounts ensuring timely and accurate execution of contract programs such as: PM's, Start-Up's, Roll-Out's, Invoicing, etc.

• Work with the Key Accounts Sales Team and Hobart Field Organization to minimize and/or resolve service issues.

• Work with cross functional teams to improve processes and productivity within Hobart Service.

• Facilitate business reviews with assigned key accounts

• Oversee and work with Hobart Field Organization to manage customer expectations regarding SLA expectations

• Assist in forecasting and planning renewals and contracts based on shifting customer trends.

• Provide timely invoicing, accurate customer sensitive analysis to Corporate / Field Organization regarding Service Product processing and problem resolution (pricing, adjustments, cancellations, reinstatements, invoicing/re-invoicing, quotes, inventory maintenance, etc.)

• Set up and maintain pricing policies in order for the field technicians to process time and material service accurately and efficiently for standard branch pricing, key account pricing, regional deal pricing and local office pricing.

• Efficiently communicate customer requirements to the field technicians to ensure proper execution at the time of service.

• Work with customer and credit to resolve any financial situations.

• Manage 3rd vendor relationships through key accounts ensuring proper procedures are being followed by Hobart Offices (Branches & Service Contractors)

• Provide outstanding customer service through professional phone skills, emails and team involvement.

• Other duties assigned by Management.

• Bachelor's Degree and 2 years customer service experience

• Proficient with Microsoft Office Products to include Outlook, Word, and Excel

• Requires strong interpersonal skills working with internal and external customers.

PREFERRED SKILLS:

• Understanding and experience with USa, 80/20, PLS, MRD, and In-Lining

• Experience creating training materials for new/improved processes/procedures

• Experience with National Multi-Million dollar organizations

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job training

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

This Position is located In Troy, OH.

This position is responsible for training North America and international technicians on Hobart or related product line(s). Conducts technical and related training programs in person both or virtually and off-site as needed to teach, mentor/coach students attending courses using Service Training equipment/facilities. Assists in the creation of training programs, including outline, text, handouts, and tests, and designs laboratory exercises. Interact with other service field and technical colleagues, and other internal departments. Up to 20% travel.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Within assigned areas of responsibility, conduct and develop training programs in maintenance, service, troubleshooting, and operating procedures as designed for Hobart Service personnel, self-servicers and customers, evaluate performance of training participants, and provide appropriate feedback and recommendations to local management for follow-up to enhance service effectiveness and skills development.

• Performs course duties as required to train Hobart, independent servicers and customer personnel according to assigned curriculums. Including, classroom lecture, group discussions/role plays, testing and evaluation, interactive/distance training, etc. Provides class leadership to guide students to successful learning experiences.

• Performs Lab/Practicum duties as required to train students according to assigned curriculums and Hobart practices/procedures. Includes Performance/Demonstration of hands-on tasks, lab monitoring, testing and evaluation, etc. Promotes safety and safe work practices.

• Evaluates students enrolled in classes with the Service Training department. Evaluation devices include written tests, lab practical exercises, one on one encounters, and discussions of course materials. Utilize instructional design principles or models (e.g. ADDIE, ISD, etc.) to effectively develop/enhance courses for new and existing training content. Effectively utilize the processes for designing and developing learning solutions, including use of eLearning content development programs to manage design and development of projects/workflows.

• Interact with Service Field management and technicians / Independent Servicers, and other internal departments as needed to ensure all training requirements are met. Build experience in assessing training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives

• Maintains product and technology knowledge needed to reflect current Hobart and industry standards. Review and provide technical assistance in the development of technical service publications.

• Provide technical training for students at Hobart training center or field locations. Training may be in-person or virtual as required. Travel to domestic or international sites as needed.

• Build equipment simulators for use in training for product function. Assist in installation and servicing of equipment in Hobart locations as required.

• Perform other duties within Service Training or as a member of internal terms as assigned.

Minimum Qualifications and Experience

• Accredited High School Diploma or GED

• 1 - 3 years Servicing food equipment or related products

• Technical training for Commercial Food Equipment or related products

• Computer Skills: Microsoft Office

• Ability to use essential technology and software for instructional and communication purposes.

• Strong written and verbal communication and presentation skills; public speaking is a key skill.

Preferred Qualifications

• Associates Degree in electronics / Mechanical training or related fields.

• Formal training or education in project management

• Instructional design and delivery

• Bi-lingual English/Spanish speaking

• Multimedia production and other technology-based training

• Formal training or education in project management

Physical Requirements

• Lifting 50-75 lbs. with or without assistance.

• Climbing up to 12 ft. with ladder.

• Extensive walking 3-5 miles / day.

• Kneeling, squatting, bending, pushing/pulling.

• Exposure to noise, heat, cold, slippery, wet conditions.

• Travel up to 20% including international

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job training

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Serve as a single source contact to ensure timely and accurate execution of programs, repairs and pricing for key account customers through 3rd party support, scorecard management and special projects. Responsible for driving field improvements through enhanced training and documentation of key processes.

• Work with cross functional team and Hobart Field Organization to improve processes/minimize and/or resolve service issues

• Understand 3rd Party Companies requirements and drive consistency in processes across organization

• Scorecard management, daily follow-up and reporting to ensure success of key customer relationships and proper procedures are being follow by Hobart Offices

• Data integrity maintenance including but not limited to: market segment codes, Epicor equipment project, service location roll-ups and warranty registration information.

• Develop processes/manage/coordinate various programs and special key account projects as needed

• PM tracking, follow-up and reporting

• Execution and management of pricing structures within system

• Follow current procedures to ensure consistency and accuracy across the department while continually looking at process improvements and simplifications

• Identify service offices and/or personnel where intervention may be needed to improve processes

• Other duties assigned by management

• High School Diploma or GED and 3 years experience in customer service

• Ability to handle internal and external customers politely and efficiently follows procedures to solve problems, understand company products and services, and maintain pleasant and professional image

• Proficient with Microsoft Office Products to include Outlook, Word, and Excel

• Ability to communicate effectively verbally and written

• Ability to work independently and in a team environment

• Ability to work in a fast changing environment with high attention to detail

• Ability to see underlying concepts and patterns in complex situations in order to develop solutions that effectively address underlying problems/root causes

• Requires strong interpersonal skills and the ability to build trust and rapport with the field service team and third party services as well as both Key and non-Key Accounts

Preferred:

• Associates Degree in business or similar

• Bilingual

Physical Requirements:

• Office Environment

• Sit, stand, walk, reach with hands and arms, stoop, crouch, kneel, or crawl

• Lift and/or move up to 10 pounds

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job training

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

At ITW Food Equipment Group, people and food are our passion. We believe great food brings people together, and the relationships we share feed our inspiration to be the best we can be for one another.

Our family of premium brands has been dedicated for more than a century to supporting those who are not only passionate about creating great food, but are inspired by the people they serve and come to know on a daily basis.

Likewise, it is our mission to provide food equipment that foodservice and food retail professionals can trust to work hard and deliver quality, consistent results day in and day out, empowering them to focus on what they love most-creating great food for great people.

ITW Food Equipment Group, an Illinois Tool Works Fortune 200 business, is a recognized leader among commercial food equipment worldwide. We are looking for an Application Developer to join our team in Troy, Ohio. We are seeking a highly motivated and passionate person who wants to expand their technical knowledge and responsibilities by joining a small team of developers. We're looking for someone with .NET development experience and other languages who wants to work directly with clients. The position will also work with and provide guidance to other development staff, system and database administrators to ensure enterprise applications meet the needs of the business.

• Work with a team to perform business process analysis to determine business needs

• Utilize standardized and proprietary process improvement methodologies to understand the current system or new requirements, simplify processes and identify and document functions needed for a new system

• Design, develop, and implement custom designed software to address a unique business process

• Work with a team to identify, evaluate, select, implement, and maintain packaged software to address business needs

• Provide end user training and support

• When appropriate, work as a team leader, providing support and guidance for team members

Minimum Qualifications

• BA, BS Degree in Computer Science with appropriate technical experience

• 3+ years overall development experience with ability to work with a team

• Expert web and client-server application development techniques and methodologies

• Strong knowledge of Microsoft SQL and T-SQL

• Proficient with Microsoft .Net development techniques and methodologies

• Expert problem-solving skills, critical thinking and dealing with ambiguity

• Knowledge of business processes with ability to work with business users

• Exceptional oral and written communications skills

Preferred Qualifications:

• Experience with source control and application lifecycle methodologies, specifically Team Foundation Server and DevOps

• Experience with project management tools and methodologies

• Experience with enterprise-class systems and applications

• Experience with ERP business applications is nice to have

• Experience with Microsoft Dynamics 365 and/or CRM is nice to have

• Microsoft MCSA and/or MCSD certifications is nice to have

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Safety-conscious work environment

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Hobart Service is seeking an experienced Credit Analyst. This position will support the organization in regards to Accounts Receivable in receiving timely responses on customer payments. This person must possess excellent customer service skills, ability to make 30-50 collection calls daily, manage a high level of confidentiality, and provide strong problem solving and analytical skills.

Minimum Qualifications:

• Associates Degree in Accounting, Finance, or Business or 3+ years in a collections or similar experience.

• An understanding of billing, collections and receivable procedures.

• Strong written and verbal communication skills.

• A strong attention to detail and ability to complete job duties with a high degree of accuracy.

• Must be able to work as part of a team with peers and leadership within the organization.

Preferred Qualifications:

• Active member of National Association of Credit Management

• Completion of formal credit program

• Knowledge of food industry and food industry operations

• Comprehensive analysis of financial information and assessing the risk of offering credit to customers in accordance with established corporate policy and optimizing corporate profitability.

• Maintain existing credit accounts on an on-going basis.

• File proofs of claim in bankruptcy conditions and negotiate -Preference- payment conditions

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

As the point of contact for Incident Resolution and Service Requests, the Service Desk Analyst is the face and voice of the IT department. The goal of a Service Desk Analyst is prompt and professional resolution of requests in a fast paced, highly multi-tasked environment. Professionalism, customer service, multitasking, well written, well spoken, and rapid incident resolution are skills and traits of a promising candidate for this position.

• Provide 1st level support and tracking for PC hardware and software related incidents via email, chat, phone, and in-person.

• Monitor and remediate potentially complex workstation/client incidents

• Work with different levels of the technical support team to escalate more complex incidents for resolution

• Provide Windows Active Directory and Office 365 user maintenance

• Identify areas for system improvements and upgrades to the IT Service Desk

• Participate in an on-call rotation consisting of 2-3 weeks per year of 24/7 availability

• Potential for nights and weekends work, however normal business hours are 8am - 6pm (two shifts)

• Associates Degree in MIS/Business or related field

• Team Player Mentality

• Strong and positive customer service mindset

• End-to-end ownership of incident requests

• Strong communication skills, both written and oral

• Ability to work well with groups and individuals of all levels

• Has initiative and ability to relay policies and procedures through positive influence

• Proactively seek partnerships and offer expertise to others

• Eagerness to learn from others

• Strong organizational skills, capability to coordinate multiple concurrent activities

• Strong analytical skills, ability to identify patterns of behavior to identify root cause and problem solve

• Experience with Microsoft Active Directory user maintenance

• Experience with Windows 7/10 Operating System

• Experience supporting iOS and Android devices

• Experience logging tickets in a ticketing system

• 0-3 years experience troubleshooting hardware and software incidents in a high-volume enterprise service desk environment

Desired Education/Experience

• Bachelor's Degree in MIS/Business or related field

• Office 365 Administration

• Lenovo and Ruggedized PC and Laptop hardware

• Supporting a 90% remote workforce

• PowerShell scripting

• Mobile Device Management (MDM) platform, preferably Microsoft Intune

Certificates and Licenses

• ITIL Foundation

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service

• You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.

• You will typically leave from home each morning and work with minimal direct supervision at customer sites.

• You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

What you'll bring to the table:

• An accredited High School Diploma or GED and 2-4 years of similar electrical/mechanical experience

• EPA Universal

• Refrigeration Certification or Degree preferred

• You must have a valid Driver's License and ability to drive multiple hours daily

• You should be able to work Overtime and On-Call as required

• You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service

• You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.

• You will typically leave from home each morning and work with minimal direct supervision at customer sites.

• You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

What you'll bring to the table:

• An accredited High School Diploma or GED and 0-2 years of similar electrical/mechanical experience

• Refrigeration Certification

• You must have a valid Driver's License and ability to drive multiple hours daily

• You should be able to work Overtime and On-Call as required

• You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service

• You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.

• You will typically leave from home each morning and work with minimal direct supervision at customer sites.

• You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

What you'll bring to the table:

• An accredited High School Diploma or GED and 0-2 years of similar electrical/mechanical experience

• EPA Universal

• Refrigeration Certification or Degree preferred

• You must have a valid Driver's License and ability to drive multiple hours daily

• You should be able to work Overtime and On-Call as required

• You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Why work for us?

• Competitive pay

• Great insurance options with low premiums

• Paid vacation and holidays

• 401K with company match

• Extensive on-the-job, online, and classroom training

• Service vehicle, uniforms, and safety equipment provided

• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Texwipe, an ITW Company, is the worldwide leader in contamination control supplies & critical cleaning products. For over 50 years, Texwipe has been committed to manufacturing products such as cleanroom wipers, swabs, and stationery, sterile products, adhesive mats, and so much more! We are consistently growing and looking to add team members to our dynamic environment who are looking to make a global impact.

Headquartered in Kernersville, North Carolina, the company has a global presence with locations throughout North America, Europe, and Asia. In addition, working for Texwipe means you will have a lasting impact on critical industries across the world.

The organization's commitment to technology, innovation, & service excellence provides the most consistent and highest quality products for its customers. As an employee, Texwipe also pledges to provide fairness and transparency, fair and consistent treatment, & development opportunities. Texwipe promises to be an organization that stands by its commitments to its customers and employees, thereby continuing to improve and grow into the future.

What can Texwipe offer you? See below!

• Robust training program and career development opportunities

• 3 - for 1 company gift match program

• 100% tuition reimbursement

• Multiple health plan options along with dental, vision, and life insurance.

• FSA, HSA, and DCA options

• Wellness resources & discounted employee health premiums

• Employer-paid STD, LTD & AD&D benefits

• Paid parental leave

• 12 paid company holidays

• 401(K) plan with generous company match

& so much more!

• Visually inspect edges of wipers for seal quality according to product-specific work instructions and departmental standard operating procedures (SOPs).

• Operate bag-sealing equipment.

• Inspect and identify defects in the product

• Inspect finished goods for shipment.

• Weigh, document, and discard equipment scrap.

• Notify machine operators to make adjustments to machines to correct variables producing defects or the quality product.

• Follow all quality guidelines in the performing of job functions.

• Maintain equipment in a clean contamination control state.

• Maintain organized paperwork and records.

• Train new associates on all aspects of job function.

• Work in other functional areas to improve the flexibility of job assignments.

• Maintain a clean and organized work environment.

• Perform other duties as assigned.

• High school diploma or equivalent and 6-12 months related experience required.

• Good math, computer, and communication skills are required.

• Must be detail-oriented.

• Must be able to read English and comprehend standard operating procedures and work instructions.

• Ability to communicate effectively orally and in written form.

• Capability to carry out instructions furnished in written, oral, pictorial, or diagram form.

• Must be able to regularly stand, stoop, kneel, lift, move, or transport up to 40 lbs.

• Must be able to work in a critical contamination control environment, requiring the use of special gowning which includes the use of a facemask and latex gloves.

• Must be able to work duration of shift.

• Ability to read and understand rulers.

• Ability to see clearly at a distance of 20- or less with or without a corrective lens.

• Ability to see clearly at a distance of 20- or more with or without a corrective lens.

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Texwipe, an ITW Company, is the worldwide leader in contamination control supplies & critical cleaning products. For over 50 years, Texwipe has been committed to manufacturing products such as cleanroom wipers, swabs, and stationery, sterile products, adhesive mats, and so much more! We are consistently growing and looking to add team members to our dynamic environment who are looking to make a global impact.

Headquartered in Kernersville, North Carolina, the company has a global presence with locations throughout North America, Europe, and Asia. In addition, working for Texwipe means you will have a lasting impact on critical industries across the world.

The organization's commitment to technology, innovation, & service excellence provides the most consistent and highest quality products for its customers. As an employee, Texwipe also pledges to provide fairness and transparency, fair and consistent treatment, & development opportunities. Texwipe promises to be an organization that stands by its commitments to its customers and employees, thereby continuing to improve and grow into the future.

What can Texwipe offer you? See below!

• Robust training program and career development opportunities

• 3 - for 1 company gift match program

• 100% tuition reimbursement

• Multiple health plan options along with dental, vision, and life insurance.

• FSA, HSA, and DCA options

• Wellness resources & discounted employee health premiums

• Employer-paid STD, LTD & AD&D benefits

• Paid parental leave

• 12 paid company holidays

• 401(K) plan with generous company match

& so much more!

• Visually inspect edges of wipers for seal quality according to product-specific work instructions and departmental standard operating procedures (SOPs).

• Operate bag-sealing equipment.

• Inspect and identify defects in the product

• Inspect finished goods for shipment.

• Weigh, document, and discard equipment scrap.

• Notify machine operators to make adjustments to machines to correct variables producing defects or the quality product.

• Follow all quality guidelines in the performing of job functions.

• Maintain equipment in a clean contamination control state.

• Maintain organized paperwork and records.

• Train new associates on all aspects of job function.

• Work in other functional areas to improve the flexibility of job assignments.

• Maintain a clean and organized work environment.

• Perform other duties as assigned.

• High school diploma or equivalent and 6-12 months related experience required.

• Good math, computer, and communication skills are required.

• Must be detail-oriented.

• Must be able to read English and comprehend standard operating procedures and work instructions.

• Ability to communicate effectively orally and in written form.

• Capability to carry out instructions furnished in written, oral, pictorial, or diagram form.

• Must be able to regularly stand, stoop, kneel, lift, move, or transport up to 40 lbs.

• Must be able to work in a critical contamination control environment, requiring the use of special gowning which includes the use of a facemask and latex gloves.

• Ability to read and understand rulers.

• Ability to see clearly at a distance of 20- or less with or without a corrective lens.

• Ability to see clearly at a distance of 20- or more with or without a corrective lens.

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

Texwipe, an ITW Company, is the worldwide leader in contamination control supplies & critical cleaning products. For over 50 years, Texwipe has been committed to manufacturing products such as cleanroom wipers, swabs, and stationery, sterile products, adhesive mats, and so much more! We are consistently growing and looking to add team members to our dynamic environment who are looking to make a global impact.

Headquartered in Kernersville, North Carolina, the company has a global presence with locations throughout North America, Europe, and Asia. In addition, working for Texwipe means you will have a lasting impact on critical industries across the world.

The organization's commitment to technology, innovation, & service excellence provides the most consistent and highest quality products for its customers. As an employee, Texwipe also pledges to provide fairness and transparency, fair and consistent treatment, & development opportunities. Texwipe promises to be an organization that stands by its commitments to its customers and employees, thereby continuing to improve and grow into the future.

What can Texwipe offer you? See below!

• Robust training program and career development opportunities

• 3 - for 1 company gift match program

• 100% tuition reimbursement

• Multiple health plan options along with dental, vision, and life insurance.

• FSA, HSA, and DCA options

• Wellness resources & discounted employee health premiums

• Employer-paid STD, LTD & AD&D benefits

• Paid parental leave

• 12 paid company holidays

• 401(K) plan with generous company match

& so much more!

• Unload, verify, and receiving incoming products and materials.

• Ensure accurate verification of incoming and outgoing deliveries.

• Deliver and distribute materials to manufacturing while transporting finished goods for shipment.

• Operate and handle material handling equipment to move and transport goods within and around the warehouse.

• Follow all quality guidelines in the performing of job functions.

• Maintain organized paperwork and records.

• Train new associates on all aspects of job function.

• Work in other functional areas to improve the flexibility of job assignments.

• Maintain a clean and organized work environment.

• Follow all safety specified rules and regulations in regards to material handling, safe lifting, equipment operation, shipment, housekeeping, and more.

• Perform other duties as assigned.

• High school diploma or equivalent and 6-12 months related experience required.

• Good math, computer, and communication skills are required.

• Must be detail-oriented.

• Must be able to read English and comprehend standard operating procedures and work instructions.

• Ability to communicate effectively orally and in written form.

• Capability to carry out instructions furnished in written, oral, pictorial, or diagram form.

• Must be able to regularly stand, stoop, kneel, lift, move, or transport up to 50 lbs.

• Appropriate interpersonal skills to allow for courteous and effective interaction with co-workers and management.

• Tolerance and ability to work in a warehouse environment with frequent exposure to varying conditions and weather elements.

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.

Job Description

ITW Shakeproof serves major automotive OEMs and their tier suppliers with metal, cold-headed fasteners totaling approximately $160m in revenue. In addition to ITW's industry leading research and development capabilities, ITW Shakeproof enhances our customers' competitive advantage by:

• Maintaining advanced engineering and manufacturing facilities in North America.

• Exchanging product, process, and benchmarking information with sister units worldwide.

• Continually improving processes, material and designs to ensure every product exceeds customer specifications while providing unparalleled value.

The Production Supervisor is a key leadership role in the plant and will be responsible for the training and enforcing of health, safety, quality, and work rules of all Production team members.

. Works closely with the Production Manager and Operations team to improve productivity and efficiency by setting production, safety, and attendance expectations while maintaining a continuous improvement mindset

. Directs and manages operations Leads and all hourly employees on shift

. Promotes a proactive safety culture and environment and ensures compliance of safe work practices

.Maintains machine and production schedules and ensures schedule is followed

.Troubleshoots production issues and escalates as needed

.Communicates status of part completion with the Production Control, Customer Service, and Management team

.Ensures standardized work and guide training initiatives for team members in all Operations departments

.Manages team members by leading hiring and training efforts, providing ongoing feedback, and conducting annual performance evaluations

.Identifies production-related issues and facilitates timely and effective resolution

.Expedites hot jobs through production as needed

.Reports daily production outcomes and operational updates to Production Manager

.Completes timekeeping responsibilities for all shift employees

.Instills culture of engagement, transparency, accountability, teamwork, and achievement with team

.Other responsibilities as needed

.High school diploma or GED required; Associates or bachelor's degree preferred

.Prior leadership and supervisory experience required; 4+ years operations experience in a manufacturing environment

.Experience working in Automotive background strongly preferred

. Cold heading/thread rolling experience preferred

. Strong verbal and written communication skills required

. Strong leadership skills, including problem-solving, motivating employees, conflict resolution and delegation

.Ability to read and interpret documents, including safety rules, maintenance instructions and standard operating procedures

.Basic mathematical ability

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Detail

• Company:
  Illinois Tool Works, Inc.