Company Detail

Job Description

Product Manager, Retail Employee Performance

Austin,Texas,United States

Corporate Functions

Imagine what you could do here! The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. We're a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work - and to each other. Because learning from the people here means we're learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar. The Retail Technology Product Team is responsible for the systems that Apple customers interact with and employees engage to create the Apple experiences in our retail stores! As a Product Manager on our team, you'll be a part of diverse, and supportive team that ensures our technology fulfills Apple's vision of enabling employees to deliver the best Retail experience in the world.

Description

This role will lead technology and experience development for team member performance programs. You will partner with Engineering, Human Resources, Operations, and Marketing teams to deliver technology solutions that enhance the team member experience and optimize business processes in our stores. - Design solutions for large cross-functional performance initiatives, ensuring seamless user experiences in our stores. - Represent business and technology interests throughout the design, development, and deployment of new systems. - Analyze retail trends and external market research to inform future strategies, creating simple and scalable solutions for all stores. - Coordinate funding, release schedules, issue resolution, resource alignment, and quality standards. - Develop product roadmaps for systems supporting various business operations. - Provide clear requirements for engineering and UI design teams to build new software. - Up to 20% travel (domestic and international).

Minimum Qualifications

• 7+ years of Product Management experience with a retail, workforce management, consulting or SaaS company.

• Experience delivering global enterprise-level employee and consumer-facing mobile and web applications.

Key Qualifications

Preferred Qualifications

• Foundational understanding of performance and behavior focused solutions including dashboards, recognition engines, and coaching.

• Proficiency in Agile methodologies and familiarity with JIRA/Confluence for documenting business requirements.

• Expertise in writing business requirements and collaborating with engineering and design teams to reduce technical debt and migrate to new architectures.

• Strong ability to clarify business problems, identify process/user experience improvements, and represent business interests in solution development.

• Experience planning and leading software release cycles, prioritizing features, coordinating user testing, and managing communication with partners.

• Demonstrates Apple's values of inclusion and diversity in daily activities.

Education & Experience

Additional Requirements

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Project Manager, Digital Commerce

Austin,Texas,United States

Corporate Functions

Imagine what you could do here! The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple's largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. Our Business Process Re-engineering (BPR) team within ASO is responsible for partnering cross functionally to deliver scalable, efficient, and customer centric processes and technology solutions to our Retail Customers and global network of Call Center Specialists. We are chartered with rethinking the shopping experience and the assisted sales touch-points we have throughout the customer journey, spanning Voice/Chat systems, Payments, Customer Care, Delivery, Fulfillment and many other Digital Programs.

Description

We're looking for an exceptional Project Manager that brings deep technical proficiency alongside the skills more commonly associated with a PM, and that has a consistent record of leading diverse and complex projects from conception through implementation in either an e-Commerce or Contact Center landscape. In this role, you will traverse an array of project/program management skills (ex. business analytics, process mapping and optimization, business and technical requirement creation, influencing solution architecture, evaluating solutions through testing, leading others through change) to deliver new features and capabilities for ASO. - Lead end to end implementation of multiple mid-to-large scale regional and/or global eCommerce initiatives with overlapping timelines, on behalf of the Retail Online organization and partner teams. - Lead all phases of projects including: project scope definition, resource forecasting and allocation, as-is and to-be process mapping, business requirement documentation, technical requirement creation, project timeline creation, project documentation, project communications (status, risks, scope changes, etc.), change management, user/integration/production testing, project cutover/go-live's, retrospectives, and closeout. - Be the voice of their body of work. Communicate effectively and transparently across all levels of leadership within the organization, and drive discussions proactively when additional attention and focus is required. - Build strong relationships with partner teams both inside and outside of the organization, and use these strengths to positively influence the direction of their portfolio. - Understand complex system landscapes and offer technical suggestions to engineering teams - Influence and shape system architecture and integration strategies and platform design - Collaborate with business and technology teams ensuring project objectives are being met, scope is continuously understood by all relevant parties, and that the technical solutions being implemented are as simple as possible yet lasting in tenure. - Drive project centric discussions and deep-dives with team members from diverse business and technical backgrounds and roles, and use these discussions to focus efforts on the objectives of their defined body of work. - Strive for operational excellence by incorporating Apple's standard methodologies for Project Management, to ensure consistent delivery of quality business solutions. - Quickly become and serve as a resource and technical SME for Retail Online in the area where your project work takes you. - Contribute to an inclusive environment through respecting each others' differences and having the curiosity to learn.

Minimum Qualifications

• 4+ years of professional experience working within a product, project, or program management role.

• Experience working with Contact Center and/or e-Commerce systems and technologies (ex. payments/financing applications, order maintenance tools, workforce management applications, telephony/chat systems and infrastructure).

• Demonstrated ability to influence at all levels of an organization, whether with a peer or senior/exec level leadership.

• BA/BS degree in a technical field, or 8+ years of professional experience in a directly relatable role

Key Qualifications

Preferred Qualifications

• 7+ years of professional experience working within a product, project, or program management role.

• Experience working in a hands-on role, with total ownership for driving initiatives in their portfolio. Demonstrated experience should include being an interface role between business and technical teams.

• A technical and analytical problem solver, stitching between their work and the broader strategy, who demonstrates adaptability in their approach to solving problems. Thinks with a focus on implementing simple but lasting solutions.

• Demonstrated ability to understand and explain complex business processes, systems, and tools with a keen focus on upstream/downstream impact

• Has worked within a global organization, where work may include a mix of regional or global scope

• Has used both Waterfall and Agile project management methodologies in their prior work experience.

• Experience and proficiency with SAP (S4 HANA), awareness of AI application within a contact center environment, knowledge of Genesys routing solutions, order to cash processes, etc. are differentiating and desirable skillsets.

• PMP or Certified Scrum Master

Education & Experience

Additional Requirements

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Retail Operations Program Manager

Austin,Texas,United States

Corporate Functions

Imagine what you could do here! The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. We're a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work - and to each other. Because learning from the people here means we're learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar. Do you have strong program management skills, a deep understanding of technology and operations, and a track record of delivering significant and impactful cross-functional innovations? Get ready to join a committed team that works tirelessly to elevate retail store experiences for our teams, our customers, and Apple! We are seeking a WW Retail Operations Program Manager to be a collaborative partner within Global Retail Support to define, design, and deliver special projects for our Retail teams while also supporting Genius Bar and Today at Apple programs.

Description

In this Role, you will deliver an innovative only-at-Apple experience that grows our contribution to Apple and enriches more lives. You will also support additional WW Genius Bar and Today at Apple projects, as needed. -Define, own, and drive a major cross-functional initiative across Retail and all of Apple -Coordinate and drive all deliverables across technical and operational teams within various parts of Apple -Present updates to key leadership to gain and maintain alignment -Analyze and develop key metrics and reporting to drive the intended business, operational, and experiential outcome -Domestic and International travel up to 10%

Minimum Qualifications

• 7+ years of technology and operations project management experience

Key Qualifications

Preferred Qualifications

• Prior experience supporting business transformation projects across multiple organizations in a company

• Demonstrated ability and passion for creating world class experiences for retail customers

• Strong data analysis skills with the ability to transition analysis into measurable projects

• Innovates by moving beyond traditional ways of doing things and pushes past the status quo

• Proficiency with Apple products and software

• Experience leading presentations that gain alignment with senior leadership across multiple organizations

Education & Experience

Additional Requirements

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Retail Operations Program Manager

Austin,Texas,United States

Corporate Functions

Imagine what you could do here! The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. We're a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work - and to each other. Because learning from the people here means we're learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar. Do you have strong program management skills, a deep understanding of operations, and a track record of providing high level support to internal and external customers? Get ready to join a committed team that works tirelessly to elevate retail store experiences for our teams, our customers, and Apple! We are seeking a WW Retail Operations Program Manager to be a collaborative partner within Global Retail Support to define, design, deliver, and inspire the adoption of Retail programs to support the Genius Bar, Today at Apple, Retail Team Member Training, and other special projects across Apple Retail.

Description

Lead various Retail Operations programs from concept through implementation which may include supporting customer experience strategies, customer loyalty initiatives, new product introductions, training processes, Today at Apple program operations, Repair Room initiatives, and much more. -Drive and influence operational strategy and performance across retail locations -Analyze current processes, procedures, and ways of working to continually seek new efficiencies -Develop and maintain key partnerships with the field, including: Market Directors, Market Leaders, Store Leaders, Store Operations Field Leaders, and store teams. Turn feedback into problem statements and subsequent actions that influence current operations and drive results -Lead pilots in stores to gather feedback and ensure issues are resolved ahead of progress with a program

Minimum Qualifications

• 4+ years of operations project management experience

• 2+ years retail or customer service leadership experience

Key Qualifications

Preferred Qualifications

• Prior experience supporting business transformation projects

• Innovates by moving beyond traditional ways of doing things, pushes past the status quo

• Strong data analysis skills with the ability to transition analysis into measurable projects

• Ability to present to all levels of leadership, including executives

• Proficient in Excel/Numbers, Pages, and Keynote applications

• Expert user of Mac OS X, iOS, watchOS, and Apple hardware

Education & Experience

Additional Requirements

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Senior Cloud Media Library Software Engineer

Seattle,Washington,United States

Software and Services

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something. This is a great opportunity to be an early member of a new engineering team on a highly visible, highly impactful project! You will be responsible for setting the direction and architecture of new and innovative on-device and cloud-based media management features for the creative space. You will work with human interface designers, quality assurance teams, and cross-functional engineering teams to go beyond code and influence everything from user interfaces to project planning.

Description

The Creativity Apps team is seeking a highly skilled Senior Engineer with in-depth knowledge and hands-on experience with on-device and cloud-based media management technologies. As a Senior Engineer you will play a key role in designing, implementing, and maintaining robust cloud syncing, media management, efficient on-device storage and collaboration solutions to enhance our products and services.

Minimum Qualifications

• 5+ years proven experience writing and shipping reliable, scalable, maintainable, and testable code

• Experience with Apple platforms including iOS and macOS

• Proficient in Swift, Objective-C, C++, or C

• Experience as a technical lead; demonstrating strong communication, collaboration, and project management skills with the ability to articulate technical concepts to both technical and non-technical stakeholders

• Proven expertise and deep understanding of cloud syncing, media management, and collaboration technologies

• Solid grasp of computer science fundamentals and object-oriented design

• Ability to write performant, scalable, maintainable, and correct multi-threaded code

• Ability to work effectively in a fast-paced environment and manage multiple priorities

• Willingness to ask for help, learn from others, and mentor others in turn

• Committed to encouraging an open and inclusive work environment

• Bachelor's Degree in Computer Science or equivalent experience.

Key Qualifications

Preferred Qualifications

• Experience building APIs or frameworks

• Experience with CloudKit

• Experience working with media encoding and playback

• Background in relational databases (SQLite, PostgreSQL, SQL, Core Data, etc.)

• Performance tuning optimizing memory, scheduling, IO, networking protocols or databases

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $166,600 and $296,300, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Quality of Service Operations Engineer

Cupertino,California,United States

Software and Services

People at Apple don't just build products - we craft the kind of experiences which have revolutionized entire industries. Our diverse collection of people, and their ideas, inspire innovation in everything we do. Imagine what you could do here! Apple Services Engineering (ASE) builds and provides the systems and infrastructure that enable Apple's services at massive scale - such as iCloud, TV+, Music and App Store. We are the foundation on which Apple's software developers build the services our customers love. The ASE Quality of Service team are looking for a passionate and talented engineer to help deliver Apple customers the best quality of service for the App Store, Apple Music, Apple TV+ and more. Our services must scale globally, be highly available, performant, and simply "just work". If you love running, monitoring and improving systems that delight millions of customers, then this is the place for you.

Description

We are hiring an outstanding individual to join the ASE Quality of Service Operations team. Our engineers develop tools, monitoring solutions and operational processes to help Apple deliver the highest quality of media services to our customers. We are responsible for the software that drives real-time end-to-end quality of service and influences the performance of Apple's vast service delivery architecture. We are looking for a standout colleague who is able to take on challenges under tight deadline constraints and deliver imaginative solutions to complex problems.

Minimum Qualifications

• Bachelor's degree in Computer Science or related field

• 3+ years of relevant industry experience

• Operating distributed systems and delivering internet services at scale

• Knowledge of core internet protocols and technologies such as DNS, TCP/IP, SSL/TLS, HTTP, CDN, etc.

• Experience with monitoring technologies such as Splunk, Grafana, ElasticSearch, Prometheus, etc.

• Skilled in designing, implementing and operating tools and processes to detect, react to and mitigate production issues

• Excellent verbal and written communication skills, with a proven track record of delivering presentations across teams and to senior leadership

• Rotating on-call shifts (including periodic weekends)

Key Qualifications

Preferred Qualifications

• Programming via agile methodologies, in languages such as Bash, Golang, Java, JavaScript, Python, etc

• Familiarity with containerization, orchestration and deployment technologies like Docker, Kubernetes, Helm, etc

• Skilled in independently networking to influence and collaborate with technical and non-technical teams

• Experience in executing incident command and coordination

• Build applications and real-time dashboards to monitor the quality of Apple Services

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $143,100 and $264,200, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Senior Software Engineer - Apple Online Retail Engineering

Sunnyvale,California,United States

Software and Services

Imagine what you could do here. At Apple, phenomenal ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Apple Online Store team is one of the rapidly growing business team inside Apple. Apple Online Store has presence in 40+ countries and transacts in more than 25 currencies. We are looking for a highly motivated software engineer to join our Transactional Services Engineering team. You will be building world-class solutions sought at improving the hugely successful Apple Online Store's e-commerce experience and features - www.apple.com/shop You will work on ground breaking technologies and concepts such as Java, Micro-Services, AWS, Event Driven Architectures, SQL/NO-SQL DB, etc. This is an exciting role, demanding a strong technology background and collaboration skills to be able to support software that meets high standards from a functional standpoint and demands operational excellence in both production and non-production environments

Description

We are looking for a self starting, energetic individual with excellent written and communication skills, who is a great team player, but not afraid to question assumptions and take initiative. As part of the AOS Transactional Services Engineering team, your responsibilities include building high throughput, high performance, highly scalable and reliable web services and applications that powers the Apple Online Store, in SOA design working closely with other applications engineering team and interacting with product, design, content, QA and many other groups to lead and deliver world class e-commerce experience from merchandising to checkout on web and mobile platforms, in an exciting fast-paced environment. This position requires an individual, who is passionate about creating innovative solutions down to the details and can lead the team by example.

Minimum Qualifications

• 7+ years of overall experience in Software engineering & development in building large scale enterprise applications/services.

• Programming in Java or other Object Oriented Programming languages with deep understanding of Object Oriented concepts and experience in Spring or other DI frameworks.

Key Qualifications

Preferred Qualifications

• Experience in developing multi-tier scalable, high-volume performing, multi-threaded and reliable and distributed web services.

• Knowledge and experience of Service-Oriented architectures, micro-services and distributed event driven architectures.

• Sharp analytical abilities and proven design skills and strong leadership abilities in driving operational excellence and best engineering practices. Proven ability to achieve stretch goals in a highly innovative environment.

• Experience with EKS, Containerization, Serverless Technologies, SNS/SQS, ElastiCache, S3 and Kubernetes is a plus.

• Experience in SpringMVC, No-SQL DB like Cassandra, DynamoDB, Couchbase etc is desirable

• Experience scaling distributed systems to handle millions of concurrent requests is desirable

• Experience in Retail transactional systems and/or Payments processing is a plus

• Expert knowledge of computer science, with in-depth understanding of data structures, algorithms, and software design.

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,800 and $312,200, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Proactive Intelligence, Applied Research Scientist Manager- Generative AI

Seattle,Washington,United States

Machine Learning and AI

AI represents a huge opportunity to elevate Apple's products and experiences for billions of people globally. We are looking for Applied Research Scientists with a background and interest in Generative AI. You will be leveraging state-of-the-art Generative models to ship extraordinary products, services, and customer experiences for the iPhone, Mac, Apple Watch, iPad and more. The mission of Proactive Intelligence is to improve Apple platforms by better understanding, anticipating, and adapting to user behavior by using machine learning to build phenomenal features that are built right into Apple platforms. Our team provides an opportunity to be part of an incredible research and engineering organization within Apple. The ideal candidate for this role will have industry experience working on a range of modeling problems e.g., Conversational Agents, Sequential Decision Making, Reinforcement Learning, Autonomous Systems, Human Preference Learning and Large Language Models (LLMs). Working knowledge of large-scale data processing especially with structured data, probabilistic modeling and statistics will broaden your role and effectiveness in this position!

Description

As an Applied Research Scientist on our team, you will design and implement ML algorithms that process data in different Apple products. You will train Generative AI models and agent behaviors using deep reinforcement learning to solve hard problems/tasks. Where necessary, you will also work on integrating ML/RL frameworks into our products to train large-scale agents and leverage cloud services to enable scalable and distributed training/simulation of agent behaviors. You will communicate advanced ideas to a focused team of researchers in the spirit of developing innovative tools and metrics that change the way we look at problems. You will work closely with other cross-functional teams to align messaging, contribute to roadmaps and contribute software back into different repos for proper integration with core systems. You will write clean, maintainable and production code with appropriate documentation and tests. You will contribute to architecture decisions, design reviews and peer code reviews.

Minimum Qualifications

• M.S. or PhD in Computer Science, or a related fields such as Electrical Engineering, Robotics, Statistics, Applied Mathematics or equivalent experience. A minimum of 5 years of experience in applied ML and/or product development

• Strong programming skills in Python and/or C++ with 5+ years of experience in using these languages for machine learning (ML) modeling and applied research

• Proficiency in using ML toolkits such as PyTorch, TensorFlow, SkLearn etc.

• Fundamental knowledge of ML concepts and hands-on experience in building deep-learning systems

• Strong software engineering skills to create scalable and robust infrastructure for deep learning data, modeling, and evaluation systems

• Proven ability to train and debug deep learning systems: defining metrics and datasets, performing error analysis and training models in a modern ML framework

Key Qualifications

Preferred Qualifications

• Familiarity with researching current ML literature and math including optimization methods and modeling techniques

• Passionate about building extraordinary autonomous systems with Generative AI

• Creative, collaborative and project focused with an ability to work hands-on in multi-functional teams

• Publications in top-tier conferences in a plus e.g., NeurIPS, ICML, ICLR, ICRA etc. Hands-on development experience within OSS Libraries and RL environments such as OpenAI Gym, MuJoCo, RLLib, Stable Baselines 3, Apple Core ML etc. Experience in applying deep learning to robotics problems and predicting multimodal behaviors for agents viatechniques such as MDP, Monte-Carlo methods, TD learning, policy approximations etc. Experience with hardware specific optimization of ML models and deployment Experience developing software for mobile devices and heterogenous compute environments (eg. iOS, watchOS)

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $166,600 and $296,300, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

People Accessibility Consultant

Cupertino,California,United States

Corporate Functions

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced, and how we think. We believe including everyone and providing an inclusive environment is necessary to embody our values, and deliver products that serve everyone. Accessibility is a core value for Apple; we believe individuals with diverse backgrounds make us stronger. We strive to provide independence and dignity - for everyone. Apple's People Accessibility team globally represents, supports and advocates for all of our team members with disabilities.

Description

We're looking for an experienced accessibility expert to join Apple's People Accessibility team. You'll be partnering across the entire company to influence and support delivery of a universally accessible workplace - including buildings, facilities and tools. This is an exciting opportunity to work with cross-functional partners to deliver accessible environments and tools to our workforce. The right candidate will have strong accessibility knowledge, partnership and influencing skills, and personify Apple's values. The role would particularly suit someone with a technical background and a wealth of knowledge on how to implement accessibility in apps or websites, who is a strong collaborator with a passion for accessibility, able to influence and deliver complex multi-faceted projects. - Evaluating tools used within organizations for accessibility - Acting as a connection point between technical and business groups - Identifying global opportunities to iteratively improve the employee experience - Partnering on accessibility standards for software and facilities - Working with procurement and third-party vendors to ensure accessibility of products in use by our employees - Identifying scalable support options for team members and systemizing these for maximum impact

Minimum Qualifications

• A strong knowledge of accessibility technologies and standards

• Insights and empathy for the impacts of disabilities in the workplace

• Passion for accessibility and enabling our team members to do their lives' best work

• Experience in software accessibility testing

Key Qualifications

Preferred Qualifications

• An innovative approach to problem solving

• Great team player, able to partner and influence effectively cross-functionally

• Able to see around corners, and solve for issues before they become problems

• Experience in considering projects from a global perspective, and identifying cultural significance

• Process-driven, always looking for ways to automate and scale effectively

• Technical accessibility implementation experience beneficial

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $133,900 and $201,300, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

AIML - Sr Engineering Program Manager, Search

New York City,New York,United States

Machine Learning and AI

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something. The Search team at Apple is building groundbreaking technology and new user search experiences for products across Siri, Spotlight, Safari, Look Up, and more. We're looking for a senior program manager with a strong track record of building and maintaining intelligent Search experience for more than 1B Apple users.

Description

You will coordinate and drive all stages of product development from planning to successful delivery. This includes collaborating with all partner organizations relevant for a project, You will: Communicate: Provide clear, timely and objective communication, including regular program status updates and critical issues as needed to executive team. Coordinate: Coordinate discussions and break down complex issues into discussion topics to drive engineering and design alignment with support from project team, maintaining an orientation toward teamwork and collaboration Plan: Create and manage project timelines with clear dependencies, critical path and systematic methodology to communicate status. Manage risks and mitigations, and re-plan as events warrant. Drive alignment across the organization and between teams. Execute: Drive on time delivery and deployment, identifying development and feasibility needs, establishing achievements for checkpoints and status updates. Problem solve: Proactively identify issues and solutions, and marshal resources necessary to attack and resolve. Coordinate with teams to identify issues, prioritize tasks and track risks to schedule and product quality, including cross-functional dependencies. Continuously Improve: Reflect on how the team operates, propose and implement new ways to work in order to improve the rate at which the team delivers value to customers.

Minimum Qualifications

• 6+ years experience in project or program management, or similar role on a software or QE team

• Excellent program management skills including program structuring and managing multiple work streams interdependently

• Strong analytical thinking, analysis, and problem-solving skills

• Strong verbal and written communication skills, including negotiation, presentation and influence

• Have personally orchestrated the delivery of multiple significant client/server software products requiring large organizations to accomplish

• Detailed understanding of testing, build and release processes for sophisticated software

• Bachelors or Masters degree in Computer Science or related field.

Key Qualifications

Preferred Qualifications

• Prior experience with Search

• Prior experience leading work across 10+ cross functional teams across multiple organizations in ML powered software product space

• Prior experience working closely with Design

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $165,500 and $293,800, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

US-Lead

Shayden Summit

Reno,Nevada,United States

Apple Retail

The Lead helps prepare the team to deliver exceptional customer experiences. They assist the leadership team with day-to-day responsibilities and ensure operational readiness and sustainability. They are passionate about the details and are best when driving in the moment. This position is a great opportunity to learn the fundamentals of operating an Apple Store. All Leads are an integral part of supporting the Store Leadership Team, playing a strategic role in crafting meaningful experiences both for customers and employees and who embody a whole store mindset. They inform and energize our teams to do their best work and contribute to operational excellence. They actively connect with team members ensuring everyone is equipped with the support, tools, resources, and strategies they need to curate exceptional customer interactions. They work with others to foster a culture where everyone belongs and is inspired to do their best work.

Description

Lead and encourage customer engagement, drive sales and awareness of Apple's value proposition for business, and build loyalty Maintain efficient and positive customer journey through identifying obstacles, making strategic adjustments, and anticipating potential process changes Develop strategies with the Shopping Experience Manager to increase access to our customers, reduce customer wait times, and meet customer demand Review and assess store reporting and customer feedback daily and share with the leadership team to make adjustments, recognize successes and find opportunities for improvement in key areas in the Shopping Experience Be a resource to identify training opportunities for team members and partner with Shopping Experience Manager to suggest plans for skill improvement. Be an early adopter and change agent for new products and services, our ecosystem, and company initiatives in-store and online Be a role model and mentor others in the Shopping Experience by driving sales, maintaining up-to-date product & service knowledge, purchasing options- including financing and carrier offers through the Apple Steps of Service Energize, inform, and align store employees around store performance goals and communications. Address time-sensitive employee feedback, questions and concerns and escalate to a store leadership as appropriate. Recommend daily staffing and scheduling to the store leadership team to align with changing customer and/or employee needs and traffic patterns. Address the operational needs of the store, including, but not limited to, opening/closing procedures, cash management, overrides, visual standards, urgent maintenance issues, and Loss Prevention partnership. Fulfill the responsibilities of the Support role in alignment with Apple's policies and procedures. Perform other duties as assigned.

Minimum Qualifications

Key Qualifications

Preferred Qualifications

• Experience motivating others to achieve positive results

• Track record of influencing and gaining the support of others

• Relates well to diverse groups of people and offers support as appropriate

• Experience de-escalating conflict among peers and colleagues

• Can make quality and timely decisions to adjust for changing business needs

• Able to effectively solve problems and make key decisions using analytics, experience and judgment

• Has excellent attention to detail and a willingness to take initiative

• Able to work autonomously and without close supervision

• Demonstrated organizational skills and experience

• Contribute to an inclusive environment through respecting each others' differences and having the curiosity to learn.

• Demonstrate Apple's values of inclusion and diversity in daily activities.

• Has mentored, coached, or led others personally or professionally

• Demonstrated ability to drive strong results both individually and in a team environment

• Prior experience implementing or optimizing work processes, preferred

• Skilled at making in the moment decisions in allocating resources or adjusting processes to provide an exceptional customer experience

• Proven ability to adapt communication to a complex audience with many learning styles

Education & Experience

Additional Requirements

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

ML Engineer - Full Stack

Seattle,Washington,United States

Software and Services

Are you a passionate about building scalable, reliable, search platform at scale? Come join us and be part of the Apple Media Products incredible journey. Apple Media Search Platform team is looking for extraordinary search engineers to build the best music search experience across all Apple platforms. We are a key part of the Apple ecosystem, supporting millions of users and billions of transactions. We operate in hundreds of countries and dozens of languages. We strive to provide the best search experience for our customers. If you are passionate about providing the best search results when user ask to play music on iPhone, Apple TV, Apple Watch, HomePod, this is the right place to be at. We obsess over search experience on Apple ecosystem and other ecosystems where Apple Music is supported.

Description

This full stack engineer will help build the next-generation Apple Media Products (AMP) search engines, mainly focusing on developing search debugging systems, and scalable business analysis tools. In this role you will have the opportunity to learn the full stack of the AMP search technologies, from the top media API entry points, through the leaf search engine notes, all the way to the catalogs that source the data. You will collaborate with engineering & science teams to architect, prototype, design, and implement end to end debugging tools that will help team members simulate real world user searches on any Apple device, and expose all the middle layer micro-service inputs/outputs at every stage of search engine stack. These tools will significantly boost team productivity, being essential for nearly every investigation and validation. In this role you will also build highly scalable data analysis tools which will query on top of billions of user historical search results, across different countries, on different media types, to provide business insights from different perspectives. Overall, these tools will be used daily by hundreds of engineers and scientists across the entire Apple Media Products group, and will help Apple to provide better search experiences for over a billion users worldwide on all Apple devices.

Minimum Qualifications

• Proficient in Java, C++ or other object oriented programming language

• Experience debugging tool development

• Understanding of information retrieval concepts such as inverted index, recall, ranking and evaluation of search quality is a plus

• Working experience on informational retrieval system such as Solr is a plus

Key Qualifications

Preferred Qualifications

• Knowledge of spell correction system, query suggestions is a plus

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $197,400 and $296,300, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Product Manager, Retail Technology

Austin,Texas,United States

Corporate Functions

Imagine what you could do here! The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. We're a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work - and to each other. Because learning from the people here means we're learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar! The Retail Technology Product Team is responsible for the systems that Apple customers interact with and employees engage to create the Apple experiences in our retail stores.

Description

You will be a part of a team that ensures our technology fulfills Apple's vision of enabling employees to deliver the best Retail experience in the world. You will partner with Engineering, Merchandising, Operations, Online, and Marketing teams to deliver technology solutions that enhance the customer experience and optimize business in our stores. - Collaborate closely with internal and external partners to identify and drive end to end program experiences and capabilities - Consistently lead through a customer experience lens toward decision making - Define and track progress toward key performance indicators and broader retail strategies - Represent interests of business and technology through the design, development, and deployment of new technology and systems.

Minimum Qualifications

• 4+ years of Product Management experience with a consumer products, retail, consulting or SaaS company.

• Ability to travel up to 15%

Key Qualifications

Preferred Qualifications

• Experience planning, managing, and leading sophisticated technology projects in a high-paced, constantly evolving work environment, leading the team through issue resolution throughout the entire development lifecycle.

• Experience using Agile development methodologies and familiarity using JIRA/Confluence to document business requirements. Prioritizing work into Epics, User Stories, and writing Acceptance Criteria is a plus

• Expertise writing detailed business requirements intended for software engineering, UI/UX design, and track record of working with engineering/design partners to build technology solutions

• Experience delivering global enterprise level employee and consumer facing mobile and web applications, familiarity with user experience and interactive design success methodologies

• Demonstrate an ability to work with partners to clarify business problems, identify process/user experience improvement opportunities, and represent business interests during the design and development of technology solutions

• Success prioritizing features, coordinating schedules across platforms, coordinating user testing, and communication with partners on roadmaps, delivery status, and change management details

• Demonstrates Apple's values of inclusion and diversity in daily activities.

Education & Experience

Additional Requirements

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Americas Logistics Readiness Program Manager

Austin,Texas,United States

Operations and Supply Chain

Imagine what you could do here! AMR Logistics is a fast moving and dynamic environment where flexibility and adaptability are key attributes for success. Individuals must be customer focused, process-minded, and passionate for excellence. The candidate must be able to work towards achieving targets while demonstrating personal initiative with a focus on driving superior customer service and process efficiency. Additionally, candidates must have laser focus on supporting the key tactical and strategic initiatives including: Customer Delight, Process Excellence (Precision), Cost Leadership, Environmental Sustainability, and Continuous Improvement. This role requires superior business acumen as well as program management, relationship development and innovative process improvement skills. In addition, possess influencing and leadership skills that inspire and facilitate an energetic environment that will deliver excellence. We hope you will consider joining our team!

Description

The Americas Logistics Readiness Program Manager will support the continued growth of the business through a strategic focus on what it takes to deliver new products, product offerings, and promotions to our customers. The candidate in this role will be responsible for leading highly complex and cross-functional projects/programs, many of which have high-level visibility within Apple. Although defined as an Individual Contributor (IC) role, this individual must be able to assemble and drive highly tactical project teams across all of the functional areas within Apple Operations. The ideal candidate for this role is someone who is self-motivated, has a passion for driving change within process and/or project direction, and is comfortable doing so in projects with both short duration and high intensity.

Minimum Qualifications

• 5-7 years direct Logistics and/or Operations experience in a Project/Program management role preferred.

• BA/BS, MBA a plus but not required

• PMP certification desired but not required

Key Qualifications

Preferred Qualifications

• Exhibit exceptional analytical and problem solving skills. Interacts efficiently and effectively in a fast-paced deadline driven work environment.

• Strong verbal and written communication skills, where no communication leaves ambiguity for the recipient.

• Excellent forward thinking capabilities. Must be able to see beyond the current state, identify risks/opportunities and drive project teams toward the desired program outcome - be -the stitcher- among a group of Logistics professionals operating in independent business units.

• Must demonstrate excellent leadership capabilities, and naturally be able to motivate a team of individual project contributors.

• Must have supply chain experience and detailed knowledge from a tangible product consumer goods background.

• Must demonstrate a working knowledge of and have a passion for understanding business processes across all areas within a typical Logistics organization including: transportation and distribution center operations.

• Highly tactical in execution with a strategic mindset, approaches problems and projects flexibly with a focus on long-term, sustainable solutions.

• Highly adept at managing high volumes of information, determining what is applicable to the project/program, and knowing exactly when to drive change within the project team.

• Demonstrated background in continuous improvement and application in a program/project oriented role.

• Proficiency with data analytics and proven ability to analyze complex data sets and use insights to tell a clear and concise story to influence decision making.

• Ability to innovate inefficient processes by developing home grown tools (e.g. Tableau dashboards) that enable partners to focus on strategic initiatives.

Education & Experience

Additional Requirements

• This posting is not for a specific job opening and by submitting your resume you are expressing interest in being contacted about this type of role at Apple in the future.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Platform Kernel Software Engineer

Austin,Texas,United States

Software and Services

The Darwin Systems organization plays a vital role in Apple's success. We are responsible for the XNU kernel running at the heart of the operating systems deployed across all iPhone, iPad, Mac, Watch, Apple TV, and Vision devices. As a member of Darwin Systems, you'll have the opportunity to develop innovative kernel technologies. Your code will run on billions of devices worldwide, and you'll be given the ownership and agency to influence the future direction of our products. The Platform Kernel team within Darwin Systems develops and maintains all CPU and architecture-specific layers of the kernel. We are also directly responsible for kernel bring-up on all Apple chips, supporting the entire product development lifecycle from pre-silicon simulation to production. Join the Platform Kernel team and help shape the future of our iconic devices!

Description

Our team designs and implements new kernel technologies, including support for architectural and CPU-specific features introduced on as-yet-unreleased Apple platforms. We do bring-up, verification, and debugging of the XNU kernel on all new Apple silicon platforms throughout the entire product development lifecycle, from pre-silicon simulation and FPGA through to prototype and production silicon tape-out and post-release maintenance. We collaborate with engineering and silicon design teams across Apple to drive the features and specifications of Apple's future products.

Minimum Qualifications

• Programming in C and Assembly, ideally ARM.

• Previous experience in kernel/firmware/driver development, ideally on a UNIX-like kernel.

• Extensive knowledge of modern CPU design, hardware platforms, and computer architecture, ideally ARM.

• Ability to debug low-level hardware/software issues.

Key Qualifications

Preferred Qualifications

• BS in Computer Science, Computer Engineering, or equivalent professional experience.

• Ability to communicate clearly about technical topics (verbal and written).

• Passion to collaborate on challenging multi-functional projects.

Education & Experience

Additional Requirements

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Senior Analyst - Wallet & Payments - Strategy & Planning

Cupertino,California,United States

Software and Services

Do you love thinking analytically? Are you passionate about using your financial knowledge to navigate complex challenges? Just as our customers find value in Apple products, the Finance group finds value for both Apple and its shareholders. As part of this group, you'll play an integral role in ensuring our day-to-day financial health. You and your team will support Apple's growth, both top and bottom line, by applying the same level of innovation toward financial matters as we do toward our products and services. You'll also collaborate with Apple teams across the world to develop more effective investment strategies and risk management. Finance is essential to upholding our global commitment to excellence, and it is directly responsible for shaping the company's future. Join us, and you'll have a meaningful role in continuing Apple's legacy of efficiency and success. We're looking for a Sr Analyst to join the Strategy & Planning team and contribute to our mission of scaling Wallet and Apple Pay into new and exciting markets, establishing organizationally effective practices and removing obstacles. The primary responsibility of this role will be assisting in development of the annual and quarterly operating plans with a focus on budget and headcount resourcing. This is a chance to put your own slant on things, show creativity around the financial metrics to track performance and to report to Wallet and Payments leadership team.

Description

Apple is seeking a highly proficient Financial Analyst to support the Wallet & Payments Strategy organization. This role will be responsible for finance-related activities including managing and forecasting operation expenses requiring a deep understanding of business as well as positive relationships with key partners. Responsibilities include reconciling multiple data universes, identifying discrepancies, managing solutions, supporting other critical deliverables including quarter-end deep-dive analytics. This role will also collaborate cross-functionally across a globally distributed group to meet the data needs of the business and translate those needs into analytical requirements.

Minimum Qualifications

• 6yrs of experience working as a data/business analyst or related role

• Proficient with SQL, big data systems and tools and Tableau dashboard design, development and publishing

• Bachelor Degree in Business, Finance or related field

Key Qualifications

Preferred Qualifications

• Strong financial competence; FP&A experience, Advanced Excel, SAP

• Ability to work with large amounts of data and see the 'bigger picture'

• Critical thinking: able to look at numbers, trends, and data and come to new conclusions based on the findings

• Demonstrated strong organizational skills with attention to detail and ability to work with ambiguity and uncertainty

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $115,100 and $216,900, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Retail Business Planning, Strategy, & Operations Analyst

Cupertino,California,United States

Corporate Functions

Imagine what you could do here! The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. The Apple Retail Business Planning, Strategy & Operations team sits at the center of Retail, supporting the Retail Leadership team. This team is responsible for connecting the strategies and plans across the teams, and for driving key initiatives forward.

Description

This role requires supporting the organization's priorities, ensuring alignment across teams, driving critical initiatives, and supporting the Retail Business Planning, Strategy, and Operations Director in decision-making processes. The Analyst will work closely with cross-functional partners to provide operational, program management, and organizational oversight. The ideal candidate is highly organized, strategic, and possesses great communication skills. RESPONSIBILITIES INCLUDE: 1. Reporting - Prepare presentations, reports, and strategic documents. 2. Presentation Development - Support development of key internal communications and presentations including Retail Quarterly Business Reviews, Executive Meetings, Board of Directors, FY Plan, and All Team Meetings 3. Leadership Meetings - Support recurring strategic and operational meetings to ensure shared context, awareness, and alignment. Assemble and make the agenda available before meeting begins. Collect and prepare content. Assemble notes and action items and ensure actions are tracked and completed. Source and curate content for regular activity reports. 4. Management System - Work within team and with cross functional partners to elevate and improve the Retail Management System, including cadence of Leadership meetings and updates aligned with Retail Strategic Focus Areas. Ensure measurement against timelines and KPI's. 5. Retail Strategy - Research and analyze retail industries, technology segment, and business models.

Minimum Qualifications

• 2+ years experience in strategy, finance, or business development role in a Retail or Real Estate-centric environment; or 2+ years related experience with a strategy consulting firm or investment bank

• Excellent Keynote / Powerpoint and Excel skills

• Bachelors degree or equivalent experience

Key Qualifications

Preferred Qualifications

• Outstanding analytical skills and experience in collecting, analyzing, and tracking key business data

• Relentless focus on details, accuracy, and quality

• Exceptional influencer that knows how to connect the dots at the project, team, and organizational levels

• Excellent organizational, communication, and interpersonal skills with confidence and poise presenting to management

• A self-starter who is comfortable working independently in a fast paced, changing environment

• Ability to multi-task, work successfully under pressure and effectively manage time and workload, while demonstrating Apple's values of inclusion and diversity in daily activities

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $107,300 and $161,300, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Camera Firmware Engineer - ISP

Cupertino,California,United States

Hardware

At Apple, we are revolutionizing the way people capture and experience the world through our powerful camera technology. Join our Camera Firmware team, a key part of the Video Engineering organization, where you will play a meaningful role in crafting industry-leading camera systems! You will help shape the future of photography and videography by leveraging sophisticated image signal processing and machine learning to deliver extraordinary image quality for millions of users. This is your opportunity to work with some of the brightest minds in the industry and make an impact on Apple's iconic products!

Description

As a Camera Firmware Engineer - ISP, you will be part of a dedicated team responsible for developing and optimizing camera firmware and embedded systems for Apple products. You will work on advanced image signal processing pipelines and machine learning algorithms to ensure that Apple delivers the best camera experience. In this role, you will be instrumental in diagnosing performance issues and enhancing the reliability and efficiency of camera systems, collaborating closely with multi-functional teams to deliver best-in-class software solutions. Key Responsibilities: 1. Develop pioneering camera technology for Apple products, focusing on advanced ISP and machine learning techniques. 2. Design and develop robust ISP pipelines for high-performance camera systems. 3. Implement and optimize machine learning algorithms for image and video enhancement and analysis. 4. Diagnose and troubleshoot performance issues in embedded systems. 5. Optimize system performance to improve efficiency and reliability. 6. Collaborate with multi-functional teams, including hardware and software engineers, to deliver high-quality software solutions.

Minimum Qualifications

• BS and a minimum of 3 years relevant industry experience

• Proficiency in C/C++ programming for embedded systems

• A real passion for embedded software development and system performance

• Strong expertise in multi-threading programming within an RTOS environment

Key Qualifications

Preferred Qualifications

• Profound knowledge and experience with ARM-based SoCs

• Extensive experience in image and video signal processing, including ISP and machine learning algorithms

• Consistent track record of system performance optimization and embedded system efficiency

• Excellent problem-solving skills and strong attention to detail

• Prior work in camera systems or related fields is a plus

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $143,100 and $264,200, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

SSP Data User Studies Research Engineer

Cupertino,California,United States

Hardware

We seek a passionate team player that will be an integral part of the team's continued success and growth within the HID organization. The successful candidate will have a proactive and positive approach with the ability to work autonomously, collaboratively and thoroughly on a range of confidential and time-sensitive assignments. In this role you will design and moderate user study sessions to support the software, firmware and algorithm design and validation of input mechanisms on various hardware products. Does an exciting, multifaceted, fast-paced environment catch your attention? Do you like puzzles and determining solutions that are not obvious? Terrific! Consider joining us!

Description

User Studies Research Engineer will work multi-functionally with various teams to plan and execute study protocols, assist in study setup, coordinate surveys, and collect quantitative and qualitative data. This individual will be an integral player in defining how to provide the best participant experience across our studies. - Develop correspondence, recruit and schedule study participants - Identify inefficiencies and streamline project-related databases and processes - Own space utilization and coordinate study environment use, setup, and maintenance - Manage and maintain study documents and electronic data - Use and maintain hardware prototypes - Facilitate one-on-one or large-group sessions individually and as a team. - Able to produce significant visualizations and summaries of the data, and optimally present results to different audiences and across multiple media formats - Organized, highly attentive to detail, and manages time well

Minimum Qualifications

• Strong interpersonal skills and a passion for working with people, with an ability to build multi-functional relationships

• Ability to acquire familiarity with emergent technologies

• Strong critical thinking skills in defining new measures to evaluate user experience, study design and research requirements

• Demonstrated success with schedules, task management, facilities, purchasing, device set-up and day-to-day operations of the role

• Ability to work autonomously on assignments and handle sensitive and confidential information with integrity, discretion and upmost secrecy

• Extraordinary work ethic while balancing the needs of the individuals and the business

• Experience planning, and executing small to mid range-scale human/user data collection studies

• Familiarity with research methodologies

Key Qualifications

Preferred Qualifications

• Bachelors degree or equivalent experience in behavioral sciences or customer-facing professions

• 2 years experience with human subjects research

• Demonstrated ability to anticipate needs and changes, then react with the best interest of the business in mind

• Agile Project Management

• Excellent organization skills, attention to detail, ability to balance multiple tasks in a fast-paced and time-sensitive environment

• Ability to influence others; handle conflict appropriately, know when to delegate issues upward and when to apply common sense

• Excellent written and verbal skills and strong sense of professionalism

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $136,300 and $248,700, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Production Coordinator

Cupertino,California,United States

Marketing

We want the World to be a better place! Join our team and imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. You bring passion and dedication to your job and there's no telling what you could accomplish! Apple's Worldwide Events team informs the world about the Company, our innovative products and services, and the values that drive our company. The team includes professionals with backgrounds in event design, management, operations and production. We're looking for inventive, collaborative professionals from a variety of creative fields. If that's you, then your next home may be here.

Description

The Events Broadcast and Production team in Cupertino, California seeks a Production Coordinator for keynote event production and filming. This role supports the team in overall production coordination and project management for the keynote and other marquee events, navigating both live event and filming workflows as a part of the larger producing team. You will own the flow of information for all production logistics - access, badging, crew lists, security, catering, shared documents, and internal guidelines with external and internal production partners. Additional responsibilities include: Integrate and on-board new vendors in production management processes and tools. Maintain operational documents - metrics, templates, processes, call sheets, crew logistics, site plans, and maps. Support the project management needs of keynote events in all production departments and areas. Coordinate staff, crew, and executive catering, travel, day-of support, and logistics. Develop and issue Crew's, Presenters', and Executives' call sheets and support documents (e.g. arrival, badging, logistics, and maps). Lead management of production assistants for keynote events throughout all stages of production.

Minimum Qualifications

• 2+ years experience as a Production Coordinator in the broadcast events and/or filming production space coordinating projects and processes across cross functional teams.

• Experience in production logistics and scheduling support.

Key Qualifications

Preferred Qualifications

• Outstanding process management, planning, and organizational skills.

• Excels in efficient communication, collaboration, and coordination of plans to a wide variety of production teams, departments, and partners.

• Experience tracking budgets and finances with production and production vendors.

• Ability to process and distill fast-paced scenarios to effectively troubleshoot and tackle production-related problems.

• Passionate about driving numerous, multi-step production workflows without compromising quality.

• Flexible and prepared for pivots to the schedule, including last-minute adjustments and working early mornings, evenings and/or weekends.

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $88,100 and $132,700, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Solutions Product Manager, Music Publishing Operations - Apple

Cupertino,California,United States

Marketing

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries! It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. The Music Publishing Operations team is seeking an experienced Product Manager to lead complex, global enterprise initiatives. Applying a blend of technical expertise and business intelligence, you will interact directly with multi-functional teams across the larger publishing organization, engineering, commercial development, legal, finance and audit to define, build and roll-out business processes and engineering systems. This includes understanding business problems, converting to system solutions and execution of the solution. You will own multiple projects aimed at supporting initiatives ranging from business expansion, cost savings to implementing statutory requirements. If you are passionate about delivering quality data solutions, attention to details, we hope you will consider joining our Apple team.

Description

Our team is responsible for the suite of products used for music publishing royalty reporting, accruals and payments within Apple. We are not an engineering team, but our programs are closely tied to software, infrastructure, and data. Much of our value lies in our ability to convey deeply technical issues to legal, business and commercial teams and also convey legal, business and commercial initiatives and needs to technical teams. ON A REGULAR BASIS YOU WILL HAVE OPPORTUNITIES TO - Collaborate with Engineering, Commercial Development, Legal, Finance, Privacy, Anti-Fraud, Analytics, Business Dev, and other organizations both inside and outside of Apple to develop new features. - Identify, propose, craft technical solutions that are user-friendly, scalable, and address key business issues. - Define product features/enhancements and communicate requirements to engineering teams via clearly written requirements documents, diagrams, and concise verbal communication. - Get into the details on engineering and analytical projects as needed. - Assess and recommend solutions to deliver the required capabilities and help determine a roadmap. - Work with team members to identify current and future business needs. - Work under limited supervision, using good judgment about when to seek guidance. - Drive initiatives through to execution while focusing on project and status transparency, ensuring all stakeholders are aligned and aware throughout the process. - Simultaneously handling multiple lines of work with competing priorities.

Minimum Qualifications

• Minimum 7 years of product management experience with cross functional and data driven systems.

• Experience in leading software and system implementations across large organizations.

• Experience defining technical requirements, process flow diagrams, BRDs, user stories and reviewing data/systems architecture.

• Able to define test cases and perform meticulous UAT testing. Ability to define and test RESTful API's; competency with parsing JSON.

Key Qualifications

Preferred Qualifications

• Proficiency in handling large data files using UNIX commands, shell scripts.

• Proficiency in SQL/ familiarity with Python.

• Ability to understand business process gaps, document and get consensus on tradeoffs and define practical solutions.

• Ability to grasp the technical details of complex engineering and analytical issues and provide in-depth evaluations.

• Able to focus on the details whilst also seeing the big picture and being comfortable with a level of ambiguity.

• Strong communication skills and ability to synthesize complex issues into clear points.

• Bachelor's Degree or equivalent industry experience.

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $136,300 and $248,700, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Event Broadcast Systems Administrator

Cupertino,California,United States

Marketing

We want the World to be a better place! Join our team and imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. You bring passion and dedication to your job and there's no telling what you could accomplish! Do you enjoy understanding the intricacies of how things work and finding ways to make them even better? Are you enthusiastic about driving advancements in ground breaking technologies and products? If so, we'd love to hear from you! Apple's Worldwide Events Team informs the world about Apple, our innovative products and services, and the values that drive our company. The team includes professionals with backgrounds in event design, media production, operations, and management. We're looking for inventive, collaborative professionals accustomed to working in a technical environment on which high-profile creative projects depend. If that's you, then your next home may be with us.

Description

We're seeking a Broadcast Systems Administrator who will bring new technologies and methodologies that improve and evolve our ability to connect with Apple's key audiences. You demonstrate attention to detail, clarity of thought, integrity, and creative approaches to difficult challenges. You have a highly developed sense of quality, accountability, and collaboration. You are dedicated to delighting partners, employees, and customers while innovating down to the details to deliver extraordinary virtual experiences. In this role you will be challenged to work on advanced broadcast technologies, learn how Apple's latest features and technologies function, and collaborate with teams across the Software, Hardware, and Marketing organizations. Additional responsibilities include: Drive the design, enhancements, and expansion of existing media network systems in collaboration with Broadcast Team members. Document technical procedures, signal flows, and network appliance configurations. Establish standard methodologies and provide support for Apple Worldwide Events across its portfolio of production facilities and event venues. Install and maintain servers, high-performance broadcast and storage equipment including encoders, media playback systems, and system-monitoring tools. Collaborate with Apple Information Security and New Product Security teams to ensure all security measures are in place. Monitor vulnerabilities, deploy patches, address hardware related critical issues, and manage system updates. Maintain local networks, file systems, and user accounts ensuring smooth operation and accessibility. Foster relationships with industry leaders to keep apace with trends in the event and broadcast technology space.

Minimum Qualifications

• 7+ years validated experience in an enterprise technical support role at a media production facility.

• Broad systems administration experience with three key platforms: macOS, Linux, and Windows.

Key Qualifications

Preferred Qualifications

• Possess a broad knowledge of media, network, and computing technologies.

• Strong networking skills and the ability to handle sophisticated network infrastructures in a corporate environment.

• Meticulous approach to troubleshooting protocols and system upgrades, ensuring resilience, minimal downtime, and system reliability.

• Validated knowledge and hands-on experience with video-over-IP technologies including SMPTE 2110.

• Strong communication and diplomacy skills; capable of explaining work to audiences with various levels of technical experience.

• Experience with project management in order to navigate mixed priorities from key partners.

• Proven experience supporting technical teams during live, high-stakes global events.

• Certification in Cisco networking.

• Basic proficiency in scripting languages such as Python.

• Examples of having developed custom tools.

• Capacity to rapidly learn and master new technologies.

• BA/BS or equivalent meaningful experience.

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $143,900 and $216,900, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Platform Solutions Manager, App Store and Apple Arcade

Cupertino,California,United States

Marketing

The App Store is the world's safest and most vibrant app marketplace, serving more than half a billion people each week. Since the App Store launched in 2008, it has helped creators, dreamers, and learners of all ages and backgrounds connect with the tools and information they need to build a brighter future and a better world. It has enabled countless new companies, spawned new industries and created millions of jobs. A significant driver of the global economy, the App Store facilitated over a $1 trillion in developer billings and sales in 2022 alone, rewarding developers and entrepreneurs for their hard work and creativity. And we believe we're just getting started!

Description

We are seeking a hardworking and passionate individual to join the App Store Business Operations team. You will lead opportunities to optimize global business operations of the App Store and Apple Arcade for iOS, Mac, iMessage, Apple TV, and Apple Watch and support the development and roll-out of innovative processes and technology solutions that will increase efficiencies and scale the business. - Work with cross functional global teams and senior management to lead the development of business process and technology roadmaps that align with long term divisional strategies - Analyze current state operations and propose workflows and tool solutions that drive improvements to the organization WW or for addressing country-specific needs - Lead the deployment and implementation of Airtable and other workflow solutions for App Store and Apple Arcade business teams - Partner with key decision makers across business teams to identify and define short term and long term solutions to operational challenges - Document business requirements for process improvements/ technology solutions and prioritize these in alignment with strategic business goals - Work with internal engineering teams, and external vendors as needed, to support the build and implementation of tools that promote the growth of the business; you will track risks/issues with development, ensure business requirements are met and advocate for future enhancements - Develop and document process flows and related tool guidance for new business processes resulting from business initiatives - Support leadership in implementing new ideas effectively within the Apple culture and managing changes to improve the partner adoption of new tools or processes

Minimum Qualifications

• 8 years of experience in business operations, product management and/ or digital transformation projects

• 4 years of experience developing content management, CRM or workflow management solutions for global processes/ organizations (e.g. Airtable)

Key Qualifications

Preferred Qualifications

• 3+ years of relevant experience in management consulting or at a high-growth technology firm; Digital Media industry experience preferred

• Experience working on a global scale across all levels of the organization and managing the implementation of complex projects

• Ability to synthesize large amount of information and data to create a clear story digestible to different types of audience - business, engineering, executives etc

• Excellent business sense, project management skills, relationship management skills, and the ability to understand and resolve complex business issues

• Excellent communication skills (written and verbal) and presentation skills

• Have an enthusiastic outlook to problem solving and willingness to adapt in a highly demanding, collaborative and fast-paced environment with rapidly changing direction and new challenges

• Knowledge of the iOS, macOS and App Store ecosystem a plus

• Undergraduate degree in Information Systems, Operations, Business or related field preferred; Advanced degree a plus

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $179,000 and $269,100, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Operations Deployment Manager, Channel Strategy and Operations

Cupertino,California,United States

Sales and Business Development

The people here at Apple don't just build products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The Worldwide Channel Strategy and Operations (CSO) Team provides operational support to our Channel Branded Programs through Preservation, Technology, Installation and Supply expertise. We are growing our team and we are seeking an Operations Deployment Manager to ensure that Apple's branded fixtures in over 17,000 reseller locations throughout multiple countries are maintained to Apple's high standards to ensure the best customer experience. You excel at working independently and as part of a large, cross-functional team, and you are able to effectively interact and influence all levels within the organization.

Description

• Partner directly with region program managers to deliver Apple look-and-feel standards while delivering within the parameters of reseller operations. - Oversee repair and maintenance activities; partner with project managers and vendors to ensure repairs are processed in a timely and satisfactory manner. - Review and monitor maintenance reports to identify effective ways to manage costs. - Calculate optional spend for each program, reseller and location. - Manage end-to-end deployment initiatives across multiple regions, ensuring communication of global strategy, adherence to timelines, and seamless execution. - Proven track record of successfully delivering large-scale projects in diverse, international markets - Create and manage budgets for each country; keep program managers informed of costs in real time. Identify and resolve negative trends. - Partner with internal design teams to validate repair methods and techniques to meet brand expectations. - Continued assessment of overall program cost and ROI for Apple. Maintain close working relationships with Finance, Marcom and Sales teams. - Spend time in-shops to identify program improvements. Maintain an intimate knowledge of all business aspects of Apple Branded Programs. - Constant and strong communication with team members globally.

Minimum Qualifications

• Generally requires 5+ years of Retail management experience in a high-volume, fast paced environment

• 5+ years of proven project management experience

• Self-starter with innovation, integrity and attention to details

• Excellent communication, planning and analytical skills necessary as well as a deep understanding of the Apple brand

• Ability to manage and organize multiple projects with competing priorities and different timescales

• Strong retail operations and finance background

• Proficiency in Mac OS, iOS, Word, Excel and Keynote

• Experience working in an international role

• Approximately 10% travel required, both domestic and international

Key Qualifications

Preferred Qualifications

• Supply chain or inventory management background a plus

• Deep working knowledge of facilities and maintenance practices a plus

• BA degree or equivalent experience

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $107,300 and $161,300, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple

Job Description

Product Designer, tvOS

Cupertino,California,United States

Design

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple's tvOS Design team is seeking a Product Designer to work on creating beautiful and intuitive experiences for the big screen. You are a brilliant problem solver, self-starter, and excellent communicator with a passion for great design and the ability to achieve it. You are an excellent interaction designer with strong prototyping skills. We'll provide you with unparalleled levels of opportunity and resources, with the goal of creating expressive, creative, and collaborative experiences that set new standards for the TV industry, and entertain people in meaningful ways. By constantly focusing on the consumer, you'll create products that are not only amazing to look at, but also intuitive and useful to billions of people worldwide. Join this team if you're committed to making each human interaction amazing for our customers.

Description

The ideal candidate will have a passion for designing and building elegant experiences for TV and Mobile. Work ranges from concept creation, to detailed design specifications. You will work with designers and stakeholders on reimagining and refining how our users will interact with the TV Platform. The position requires deliverables to be provided under tight deadlines and with input from many cross-functional stakeholders. Strong collaboration skills are a must, problem solving, attention to detail, and the ability to cope with rapid change. You will work alongside engineers and QA to shepherd a great final product to our customers hands. Above all, the role requires a dedicated individual who understands Apple's high standards and design aesthetic to the core.

Minimum Qualifications

• 6+ years of work experience with a focus on product design and UI across a variety of platforms like TV, Mobile, web or others.

• Experience in shipping digital products from start to finish including the documentation and development process.

• Ability to clearly communicate concepts and designs through prototypes, sketches, high-fidelity comps, and presentations. Highly skilled and fast in any tools you need to visualize your ideas and deliver the work.

• Enthusiasm and history working in an iterative design process, motivated by group critique. Excellent written and verbal communication and ability to present work to large groups and executives.

Key Qualifications

Preferred Qualifications

• Demonstrated creative and innovative problem solving and a willingness to take the lead where needed.

• A passion and eye for visual detail in proportion, type, motion, and interaction.

• Empathy and understanding of how to advocate for user experience with peer teams like engineering, operations and business.

• Passionate for Apple, its products, and its customers.

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,800 and $264,200, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Job Detail

• Company:
  Apple