Company Detail

Job Description

Description

The Artificial General Intelligence (AGI) fine tuning team is looking for a passionate, talented, and inventive ML Engineer with a strong machine learning background, to lead the development of industry-leading technology.

As a ML engineer with the AGI team, you will be responsible for leading the development of novel algorithms and techniques to advance the state of Large Language Model (LLM) training. You will leverage Amazon's heterogeneous data sources and large-scale computing resources to accelerate development of multimodal Large Language Models and Generative Artificial Intelligence solutions. You will collaborate closely with the Applied Scientists on LLM fine tuning experiments and prototypes to build automated training workflows.

Key job responsibilities

The ideal candidate is passionate about new opportunities and has a demonstrable track record of success in delivering new features and products. A commitment to team work, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. Creating reliable, scalable, and high performance AI products requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science and Machine Learning. This person has thrived and succeeded in delivering high quality technology products/services in a hyper-growth environment where priorities shift fast.

Responsibilities-

• Will work with other team engineers to investigate design approaches, prototype new technology and evaluate technical feasibility.

• Work closely with Applied scientists to process data, scale machine learning models while optimizing

• Will work in an Agile/Scrum environment to deliver high quality software against aggressive schedules.

About the team

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.

Work/Life Balance

Our team puts a high value on work-life balance. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Basic Qualifications

• 3+ years of non-internship professional software development experience

• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience

• Experience programming with at least one software programming language

Preferred Qualifications

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

• Bachelor's degree in computer science or equivalent

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

Amazon Logistics (AMZL) is seeking an experienced candidate to identify, create, develop and integrate innovative solutions and programs that lead to improvements in our last mile delivery network. This position will lead the development and execution of new worldwide transportation initiatives designed to improve overall efficiency and meet the ever-growing demand for last mile capacity. The successful candidate will have strong data mining and modeling skills and is comfortable facilitating ideas and working from concept through to execution.

Key job responsibilities

- Own the development and maintenance of new and existing solution artifacts which are focused on driving efficiency within the business via analysis, metrics and reporting dashboards

- Partner with operations/business teams to consult, develop and implement KPI's, automated reporting/process solutions, and process improvements to meet business needs.

- Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.

- Prepare and deliver business requirements reviews to the senior management team regarding progress and roadblocks.

- Participate in strategic and tactical planning discussions.

- Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support our business needs.

Basic Qualifications

• Bachelor's degree in Supply Chain Management, Engineering, or other technical field from an accredited university or 2+ years Amazon experience

• 2+ years of relevant professional experience conducting quantitative and qualitative analysis

• 2+ years of experience with Excel including use of lookups and pivot tables

• 2+ years of experience with Supply Chain Management concepts, e.g., forecasting, planning, optimization, and logistics

Preferred Qualifications

• MBA and work experience in a technical field is highly desired

• 2+ years of experienced developing requirements and creating requirements documents and process flows

• Ability to organize and manage multiple tasks simultaneously

• Working knowledge of LEAN and SIX SIGMA methodologies and familiarity with Oracle business intelligence tools is a plus.

• Intermediate to advanced knowledge of SQL, Perl, Unix/Linux, Visual Basic or other programming languages are a plus

• Excellent written and verbal communication skills complemented with the ability to problem solve independently

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,900/year in our lowest geographic market up to $143,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

At AWS, we use Artificial Intelligence to be able to identify every need of a customer across all AWS services before they have to tell us about it and help customers adopt best practices while architecting on the cloud. We are looking for Applied Scientists to drive innovation with Gen AI to bring paradigm shift to how the business operates and build -best in the world- experience that customers will love! Some of the science challenges we work on include fine-tuning Large language models, Reinforcement Learning, Auto-generating code from natural language and generating strategic insights and recommendations from very large datasets.

You will have an opportunity to lead, invent, and design tech that will directly impact every customer across all AWS services. We are building industry-leading technology that cuts across a wide range of ML techniques from Natural Language Processing to Deep Learning and Generative Artificial Intelligence. You will be a key driver in taking something from an idea to an experiment to a prototype and finally to a live production system.

Our team packs a punch with principal level product, science, engineering, and leadership talent. We are a results focused team and you have the opportunity to lead and establish a culture for the big things to come. We combine the culture of a startup, the innovation and creativity of a R&D Lab, the work-life balance of a mature organization, and technical challenges at the scale of AWS. We offer a playground of opportunities for builders to build, have fun, and make history!

AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

Key job responsibilities

• Deliver real world production systems at AWS scale.

• Work closely with the business to understand the problem space, identify the opportunities and formulate the problems.

• Use machine learning, data mining, statistical techniques, Generative AI and others to create actionable, meaningful, and scalable solutions for the business problems.

• Analyze and extract relevant information from large amounts of data and derive useful insights.

• Work with software engineering teams to deliver production systems with your ML models

• Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation

A day in the life

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Hybrid Work

We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.

Basic Qualifications

• PhD, or Master's degree and 2+ years of CS, CE, ML or related field experience

• 3+ years of building models for business application experience

• Experience programming in Java, C++, Python or related language

• Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing

Preferred Qualifications

• Experience using Unix/Linux

• Experience in professional software development

• Experience in patents or publications at top-tier peer-reviewed conferences or journals

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,000/year in our lowest geographic market up to $222,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you'll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You'll get to work on projects that are fast-paced, challenging, and varied. You'll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We'll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!

We are looking for passionate, hard-working, and talented individuals to help us push the envelope of content localization. We work on a broad array of research areas and applications, including but not limited to multimodal machine translation, speech synthesis, speech analysis, and asset quality assessment. Candidates should be prepared to help drive innovation in one or more areas of machine learning, audio processing, and natural language understanding.

Key job responsibilities

We prefer candidates with experience in audio processing, natural language understanding and machine learning. Familiarity with foundational models, speech synthesis and machine translation will be a plus. The candidate should be a strong communicator, able to describe scientifically rigorous work to business stakeholders of varying levels of technical sophistication. The candidate will closely partner with the solution development teams, and should be intensely curious about how the research is moving the needle for business.

About the team

Prime Video offers customers a vast collection of movies, series, and sports-all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members globally enjoy access to Amazon's enormous selection, exceptional value, and fast delivery.

Basic Qualifications

• Master's degree in computer science, mathematics, statistics, machine learning or equivalent quantitative field

• Experience programming in Java, C++, Python or related language

• Experience in state-of-the-art deep learning models architecture design and deep learning training and optimization and model pruning

Preferred Qualifications

• Have publications at top-tier peer-reviewed conferences or journals

• Experience in building speech recognition, machine translation and natural language processing systems (e.g., commercial speech products or government speech projects)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,400/year in our lowest geographic market up to $212,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

This is a unique opportunity to help shape the workplace experience for Amazonians around the world. The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. The globally diverse team manages Amazon's corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon.

Within GREF, the Global Customer Insights team represents the voice of the Amazonian throughout the workplace journey. We surface insights that help GREF deliver a workplace experience that enables Amazonians to do their best work while at the office.

We are seeking a seasoned mixed-method user research professional to join our growing Global Customer Insights team. As a UX Researcher III in GREF, you will lead high-impact, large-scale research programs that directly impact business strategies, and shape digital workplace product experiences. You will build and sustain programs for collecting, synthesizing, and communicating foundational insights across a variety of workplace dimensions.

As a UX Researcher III, you are a customer-obsessed leader who is deeply curious and constantly strives to ask better questions. You are adept at leveraging a range of research methods and deploying a variety of analytical approaches to understand the current state as well as uncover future customer needs and opportunities.

If you are passionate about developing and applying research methods to answer challenging questions, enjoy collaborating closely with highly skilled cross-functional partners, and like seeing your efforts translated into real world impact, we want you on our team. Our ideal candidate is self-driven, impact- oriented, and able to translate complex challenges into actionable insights that inform design, development, and business strategy.

Key job responsibilities

• Scope and drive research projects that inform digital workplace product strategy, design, and development at varying product stages, in collaboration with cross-functional partners

• Conduct generative and evaluative research using appropriate qualitative and quantitative methods to produce actionable and strategic insights

• Synthesize research insights and distill them into compelling narratives that frame problems and illuminate the business value of recommended solutions

• Guide a team of cross-functional partners on the execution of research programs and the delivery of results

• Advocate for innovative ideas that will delight our customers, building cross-functional alignment and driving impactful decision-making

• Continuously monitor market trends and competitive landscape to anticipate future customer needs and proactively ideate novel features and strategic directions

• Present research findings and recommendations to stakeholders at all levels, from individual contributors to senior leadership

• Continuously evaluate and improve programs to ensure consistent delivery of actionable and relevant insights, continuously refining strategies and approaches to meet business needs and evolving ways of work

• Serve as a subject matter expert, responsible for coaching and mentoring teams and stakeholders on best practices in user research methods and techniques, as we continue to grow the Customer Insights capability within GREF

About the team

This role will be a key lead within the newly formed Global Transformation & Insights org. Key functions within this team include Customer Insights, Business Insights, Creative + UX Design, and Communications. We are a group of builders, creators, innovators and go getters. We are customer obsessed, and index high on Ownership. We Think Big, and move fast, and constantly challenge one another while collaborating on "what else", "how might we", and "how can I help". We celebrate the unique perspectives we each bring to the table. We thrive in ambiguity.

Basic Qualifications

• 7+ years conducting user research, with a strong emphasis on digital product solutions

• Bachelor's degree in a research, design, business, or data related field or 4+ years of quantitative field research experience

• Curious about technology and can dive into complex or unfamiliar topics

• Deep experience in a range of research methods, both generative and evaluative types of research, and across varied product lifecycle stages

• Experience communicating complex research methods and findings to non-technical stakeholders

Preferred Qualifications

• Ability to independently drive multiple concurrent projects in an agile environment

• Excellent written communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization

• Experience independently designing and running original research on a range of product types, including digital products and services

• Solid understanding of the innovation, design process and how research is appropriately integrated at each phase

• Strategic, business-building approach to user research with a passion for translating data into bottom-line impact

• Passion for understanding the latest learnings and innovations in behavioral science, research methods, and UX design and applying these to your work

• Experience in the utilization of behavioral data and the design and analysis of A-B tests a plus.

• Advanced Excel knowledge and capabilities

• Skilled in use of statistical analysis tools a plus (e.g., SPSS, R)

• Vendor management experience

• Research agency experience a plus

• MS or PhD in human computer interaction, human factors, psychology, sociology, anthropology, or related discipline

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137,000/year in our lowest geographic market up to $226,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

Special Projects & Investigations, Threat Intelligence team (SPI-TI) is seeking a motivated Threat Intelligence Specialist with a strong investigative mindset and technical background. As a Threat Intelligence Specialist on SPI-TI, you will solve the most interesting and difficult fraud challenges faced by Amazon. Your technical skills will enable the program to detect, prevent and disrupt significant fraud threats and build intelligence solutions that scale. You will build proofs of concept and develop tooling/automation solutions that help Amazon scale.

A successful candidate will have a strong programming background and a passion for threat intelligence/investigations. They are an enthusiastic learner and insatiably curious. They have a demonstrated history of driving workable solutions, even in the face of resource limitations, as well as environmental, legal, and technical challenges. We seek a team player who prioritizes well, communicates clearly, and has a consistent track record of delivering results. You must be proactive in removing roadblocks, always looking for ways to innovate and operate more efficiently and be able to handle multiple competing priorities in a fast-paced environment. You will need to influence internal and external stakeholders that are spread across the world.

Key job responsibilities

• Our partner teams have diverse responsibilities to research, investigate, and disrupt fraud. Your responsibility is to build mechanisms that enable us to collect intelligence, process it, and enable our partners to be more proactive by preventing fraud at each step of the fraud lifecycle.

• Apply your technical expertise to improve organizational awareness of cyber-crime tooling, infrastructure, and capabilities and how bad actors use them against Amazon Stores. Produce actionable threat intelligence that influences investigations, product, and external teams.

• Drive research into technical fraud problems, automate manual processes, and build tooling/automation that (1) improves team capabilities and (2) enables the program to scale.

• Identify, connect, and analyze new internal and external data sources and adapt them for programmatic use by the team. Optimize data processing and analysis pipelines to work at Amazon scale.

• Contribute to overall engineering efforts, including supporting design and development for capturing, storing, processing, analyzing and disseminating threat intelligence for awareness and action

Basic Qualifications

• BS in computer science, computer security, networking, information systems, computer engineering, systems engineering (or similar field); or 5+ years' equivalent experience.

• 5+ years' experience in at least two of the following areas: threat intelligence, security engineering, data mining, information security, security operations/incident response, cyber-crime investigations or intelligence, fraud prevention, cyber threat hunting.

• Proficiency using programming languages: Python required. Other languages are a plus (Go, Ruby, Shell/Bash scripting, Java, Javascript/TypeScript, Rust, etc).

• Familiarity using threat intelligence, data analysis or technical analysis tools and platforms

• 3-5+ years' experience using SQL or other query languages.

• Ability to conduct technical research across several layers of the tech stack and automating tools

Preferred Qualifications

• Industry certifications or MS in computer science, computer security, networking, information systems, computer engineering, systems engineering (or similar field).

• Current knowledge of cyber threat actors and their TTPs.

• Experience helping organizations understand cyber/fraud risks through red-team exercises and/or penetration testing.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $91,800/year in our lowest geographic market up to $196,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

IT Support Engineer II (L5) US

Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Operations Technology Solutions provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology inhouse, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them

About The Role

As an IT Support Engineer II, you will use your technical knowledge and specialized skills to support, build, implement, and improve technology solutions across sites in a defined geographical area. You are able to manage large projects with minimal guidance that affect multiple locations in a region. You are able to resolve customer issues in time of crisis to get them working again. You are actively expanding your scope of knowledge by learning about software design patterns, data structures, AWS technologies and distributed systems concepts.

What Do We Offer?

Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there's more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).

Key job responsibilities

Responsibilities include, but are not limited to

• Troubleshooting difficult IT problems without SOPs Planning and coordinating CMs and CM templates.

• Collaborating with internal teams or vendors to execute projects.

• Leading continuous improvement efforts.

• Auditing the quality of work performed and provide constructive feedback when necessary.

• Automating manual tasks; create/improve small tools that help make team operations more efficient.

• Serving as the first point of escalation.

• Participating in hiring, training and development of others.

• Moving up to 49 lbs as well as standing and walking during shifts lasting 12 hours.

• Supporting customers from multiple buildings in the area, as well as remote customers.

• Traveling within your local or regional area to support our customers.

Basic Qualifications

• High school or equivalent diploma

• 4+ years of hands on IT systems or relevant experience in a commercial production environment

• 4+ years of experience in each of the following: Microsoft Administration, Linux Administration, or Cisco IOS (CLI)

• 4+ years of experience troubleshooting skills in a multi-user high availability environment

• 4+ years of experience with networking concepts such as DNS, DHCP, SSL, OSI Model, and TCP/IP

• 4+ years of experience in PC repair, troubleshooting, deployment, and liquidation

• 3+ years IT experience with client, server, and network service delivery

• Possess and maintain a current, valid Driver License

Preferred Qualifications

• Bachelor's degree in Computer science or IT related field

• Industry relevant certifications such as: CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS

• Strong troubleshooting skills of very complex systems

• Ability to explain complex IT concepts in simple terms

• Excellent written and verbal communication skills

• Ability to manage high priority projects

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job Detail

• Company:
  Amazon

Job Description

Description

How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we are pioneering a new generation of digital supply chain at a remarkable speed to accelerate our market position and global reach. If this sounds interesting, come build the future of streaming entertainment with us!

Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do.

We are searching for a Sr. Digital Program Manager - Content Publishing Operations who can lead a strategic improvement program, be passionate about processes and innovation, and navigate in a complex environment with both business and technical aspects. This role demands a high capacity to Learn and Be Curious, Invent and Simplify, Bias for Action, and Deliver Results as we need to be continually adapting to the fast-moving environment and push to drive efficiency and simplification for global customers.

In this role, you will have the opportunity to work with various stakeholders, including global cross-functional teams within Amazon, external executive teams, and technical teams from both sides. The successful candidate will need to be entrepreneurial, wear many hats and work in a fast-paced, dynamic, and highly collaborative environment. If this sounds intriguing, please consider this role on the Digital Supply Chain Design Team.

Key job responsibilities

• Be the subject matter expert of your assigned program

• Define program value propositions, advantages, and limitations

• Be the liaison between various technical, business, and development teams to drive both proactive and reactive customer experiences solutions

• Own and support global cross-team coordination, project management, and be able to swiftly prioritize and multi task based on severity level and strong business judgement

• Identify and investigate data to isolate issues, develop solutions, and prioritize opportunities for servicing partner teams

• Have a passion for continuously improving the customer experience

• Be a creative problem solver who always thinks critically about next steps

• Possess flexibility and have a track record of delivering results in a fast-paced and highly ambiguous work environment

About the team

Our mission is to make available to Prime Video customers the largest and highest quality, and most enriched catalog of video content anywhere in the world. We aim to create a friction-free self-service delivery experience that meets the needs of all studio partners regardless of size, budget, location, language, or technical capability. By doing so, we remove distribution limitations and level the playing field across studios, so every title is available to every customer worldwide and the best content wins.

Basic Qualifications

• 6+ years of professional experience in Supply Chain, Program Management, Product Management, or a related field

• Experience leading cross-functional teams to deliver products and projects on tight deadlines

• Experience coordinating complex program development cycles

• Experience managing, analyzing, presenting, and communicating relevant results to senior management

• Experience using Excel, in addition to a Bachelor's degree or 3+ years of equivalent professional experience

Preferred Qualifications

• Experience in the Digital Supply Chain, Program Management or Product Management with large global organizations

• Experience learning unfamiliar systems and tools and quickly developing expertise

• Demonstrated ability to work cross-functionally with engineering, design, and marketing/business counterparts to deliver online products/services

• Advanced ability to draw insights from data and clearly communicate them (verbal/written) to the stakeholders and executives as required

• Advanced skills and experience with Excel and Access, including standard formulas and data visualization

• Ability to understand customers and their behavior in order to drive new feature development

• Must be able to think creatively, deal with ambiguity, and manage changing and competing priorities

• Exceptional interpersonal and communication skills, including strong writing and speaking skills to effectively communicate with both business and technical teams

• Strong attention to detail, end-to-end ownership, and driving results

• Be self-driven, and show ability to deliver on ambiguous projects with incomplete or imperfect data

• Master's degree

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $245,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

Are you passionate about working on disruptive ideas? Are you obsessed with finding and building the most innovative and customer-friendly user experiences? Have you built and launched new experiences that impact shoppers all around the world? This is a unique full-stack opportunity that combines the ability to build exciting, new user experiences for Amazon's customers with the opportunity to work with BigData and other advanced techniques to provide the best personalized experience for hundreds of millions of Amazon customers

We are looking for a passionate, hard-working, and talented full stack developer to join our team at Grocery Data Tech. The successful candidate will be comfortable in operating an ambiguous space with strong technical ability, project management skills, and background in building products both on the backend and frontend. You should be innovative, have effective engineering leadership and communication skills, and be team oriented. The development will be from the concept stage to the launch stage and ensuring the highest level of quality for your team's deliverables.

Key job responsibilities

As a Software Development Engineer in the MARS team, you will design, develop and maintain services to empower Groceries Data Tech organization like providing Near Real Time data to our partners, track and monitor data assets and data pipelines and much more. The scale and the complexity of the data we manage requires constant innovation and pushing the boundaries on what's possible. This role offers you an opportunity to work on Vice President level visibility initiatives and make a lasting impression on how grocery data is managed and distributed across the globe.

You will engage with an experienced cross-disciplinary staff to conceive and design innovative customer experiences. You will create new solutions in a responsive, flexible and collaborative peer environment. You will participate in designing, prototyping, and building solutions to hard problems in the Amazon ecosystem for our exciting future in consumer devices.

• Design and implement features and services to automate our org flows.

• Work with other teams to investigate and document design approaches and evaluate technical feasibility

• Ensure the performance and responsiveness of applications

• Help maintain code quality and operational efficiency

• Identify and correct bottlenecks and fix bugs

• Promotes robust, maintainable code and clear documentation

• Is comfortable with proactive outward communication and technical leadership and never shies away from a challenge

A day in the life

You'll write code, as well as work on technical designs and architecture. We prioritize writing high quality and maintainable code and build systems that leverage existing tools to provide extensive support for our org necessities.

About the team

The team builds serverless web applications and apis primarily in Python and React/Typescript and we have a couple of integrations written in Java. You will be a part of an agile development team following innovative best practices in bi-weekly scrums. We have 90% coverage on our code, full CI/CD and a very small operational load.

Basic Qualifications

• 3+ years of non-internship professional software development experience

• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience

• 2+ years of full stack development experience

• Experience programming with at least one software programming language

• Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence

• Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems

Preferred Qualifications

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

• Bachelor's degree in computer science or equivalent

• 2+ years of React experience

• 2+ years of Python and/or Java experience

• Experience in AWS Services like Dynamo, Lambdas, S3, Athena, Kinesis, Glue, TimeStream

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

Security is "job zero" at Amazon, by which we mean it's even more important than any number one priority. Amazon Security Finance is a key strategic partner to senior Security leaders. We help build a strong security culture by owning financial planning, contollership, and reporting to a growing Security business team.

This Finance Manager will be an integral part of our AWS Security Finance team. The scope goes beyond merely planning and reporting the numbers to understanding the underlying trends, driving accuracy in forecasting, surfacing insights, and responding to questions from senior leadership. The successful candidate will be able to interpret financial results and effectively communicate a business narrative.

Key job responsibilities

- Serve as a finance leader within the AWS Security finance team supporting AWS Security Response and Engineering, including input on business strategy, team development, and management of planning processes.

- Regular weekly & monthly reporting that influences business decisions and strategy.

- Develop and maintain scalable financial models that drive planning decisions, enables controllership, and gives visibility to business drivers.

- Perform various ad hoc analyses to help leaders solve business problems and understand the financial implications.

- Be able to thrive and deliver results in an ambiguous, fast-paced, and dynamic environment.

Basic Qualifications

• Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)

• 5+ years of multiple finance and accounting roles experience

• 6+ years of applying key financial performance indicators (KPIs) to analyses experience

• 6+ years of building financial and operational reports/data sets that inform business decision-making experience

• 6+ years of creating process improvements with automation and analysis experience

• 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience

Preferred Qualifications

• MBA, or CPA

• Experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits)

• Experience in building financial and operational reports/data sets that inform business decision-making

• Experience delivering results for large, cross-functional initiatives/projects

• Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results

• Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

We're seeking a talented Product Manager to join our team working on an innovative software management platform. You'll play a key role in transforming how our company manages software across the organization. Your mission will be to help build a comprehensive solution that provides visibility and control across all applications used in our large enterprise environment.

Key job responsibilities

- Drive the product vision for our software management platform, aligning with our multi-year strategic plan

- Collaborate with engineering teams to develop advanced models for discovering and categorizing applications

- Lead the expansion of software integrations to capture real-time activity data

- Design and implement cost optimization features, including license management workflows and portfolio insights

- Work closely with procurement, IT, and finance teams to streamline contract management and renewal processes

- Partner with security teams to address risk and compliance parameters for applications

- Lead the integration of our platform's capabilities with other strategic company initiatives

A day in the life

Your day starts with a sprint planning session, collaborating with the engineering team on new feature implementation. You'll balance technical constraints with business needs as you discuss how to enhance the platform's capabilities.

You dive into user feedback on the latest release, identifying trends and brainstorming improvements.

You'll present the quarterly roadmap to leadership, explaining how new features align with company goals. Your deep understanding of the product and market will help you field challenging questions.

About the team

AppSense product is supported by three different engineering teams based out of Seattle, Arlington and Dublin as our main hubs. You will work closely with multiple SDMs and TPMs to make sure right features are prioritized.

Basic Qualifications

• Bachelor's degree

• Experience owning/driving roadmap strategy and definition

• Experience with feature delivery and tradeoffs of a product

• Experience contributing to engineering discussions around technology decisions and strategy related to a product

• Experience managing technical products or online services

• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight

• Experience in building and driving adoption of new tools

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

The AWS Enterprise Networking organization is looking for a System Development Engineer to join our Core Service Automation team. In this role you will work hand-in-hand with System Development teams, Frontend Engineering teams, and Network Engineering teams to drive stability, consistency, and sustainability of the network while never losing sight of the high security bar our customer's demand. You'll apply your large-scale understanding of computing solutions to write code and manage services that delight our customers.

AWS Global Connectivity and Network Availability (GCNA) is the backbone that connects the global AWS network. Focused on controlling the internet traffic that allows users to access their information and applications regardless of where they are in the world. GCNA is responsible for building and designing a complex backbone network that allows internet traffic to flow efficiently between data centers and customers.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Come join us and enjoy the satisfaction that comes from successfully building software to scale and provide insights about one of the world's biggest networks.

Working at AWS on the GCNA Team:

• Meet Robert, VP: https://youtu.be/8v5i42FL02w

Key job responsibilities

You will be responsible for the design, implementation and quality of services you deliver. Your experience working in a systems development or in an enterprise environment will help us implement automated solutions across a variety of applications and systems.

You'll also:

-Design, implement, test, deploy and maintain innovative solutions to transform service performance, durability, cost, and security.

-Write high quality distributed system software.

-Work in an agile, startup-like development environment, where you are always working on the most important stuff.

-Work closely with our Network/Systems/Software Engineering teams to ensure fast and smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.

-Use data to measure success and take responsibility for the quality of your service and, regardless of their source, strive to prevent faults from impacting your customers.

-Use your strong problem-solving skills, ability to understand and scope solutions, work across teams to drive solutions.

-Contribute to documentation of process and procedures.

-Learn from others and help grow those in your team to achieve their best.

-Take ownership, consider tradeoffs and lean on your expertise to ensure the job gets done.

-Participate in an on-call rotation with your team.

A day in the life

Engineers in the Backbone Enterprise and Regional Engineering (BERE) organization have a wide range of responsibilities; we work with internal partners to develop and implement the next-generation platforms along with the tooling ecosystems to support these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. As our network is one of the largest in the world, there is no blueprint allowing our engineers to develop solutions to complex challenges that we face daily.

About the team

The Core Service Automation team is responsible for the design, implementation, and operation of the DHCP and DNS systems that provide service to all Amazon data centers and offices.

Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

*Diverse Experiences * Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience

• Bachelor's degree in computer science or equivalent

• 4+ years of non-internship professional software development experience

• 3+ years of programming with at least one modern language such as C#, Java, Python, Golang, PowerShell, Ruby experience

Preferred Qualifications

• Experience with distributed systems at scale

• Experience with CI/CD pipelines build processes

• Experience in automating, deploying, and supporting large-scale infrastructure

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,300/year in our lowest geographic market up to $201,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

Are you interested in building and influencing open source monitoring and observability? Would you like to use your engineering background to support best-in-class data cloud and large-scale distributed systems to enable big data processing in the cloud? We're looking for talented and driven individuals to join us.

Amazon Managed Service for Grafana is looking for software engineers that want to help us grow our fully managed secure data visualization service. Customers rely on our service to query, correlate, and visualize operational metrics, logs, and traces from multiple sources. Amazon Managed Service for Grafana is part of the AWS open-source observability solutions that enable customers to monitor, analyze, and visualize the performance of their workloads.

Our team tackles some of the hardest scalability, performance, and distributed computing challenges in the world. We process billions of data points per second and manage artifacts through the latest in technologies (Elastic Container Service, DynamoDB, Lambda, etc.). We visualize time series data and are growing our service to accommodate the on demand visualization and query of customer data. You'll have the chance to contribute to open source and run a fully managed scalable service at AWS, while working with a group of incredibly smart, friendly, and passionate people.

AWS has a fast-paced environment where we -Work Hard, Have Fun, Make History-. On a typical day, our software engineers might deep dive to root cause a customer issue, release the latest new feature, consult with the top engineers at Amazon, or discuss radical new approaches to building and operating at scale. You'll be surrounded by people who are incredibly smart, passionate about observability, and believe that we are only scratching the surface of what AWS can really do to help developers, SREs, and business owners everywhere.

Key job responsibilities

• Design, implement, and test new product features using Go, Kotlin, TypeScript, and leveraging AWS services such as Lambda, Step Functions, S3, DynamoDB, ECS, and many more.

• Operate and maintain a globally available 24x7 service that our customers rely on to monitor the health of their systems

• Contribute to open source software, especially for projects in the observability space, such as Grafana, Prometheus, Cortex, Thanos, and OpenTelemetry.

• Help our customers by solving their immediate operational problems, and influencing our roadmap to address their long-term needs.

• Collaborate with other members to improve our team's software best practices (e.g., security, quality, operational excellence, etc).

• Participate in hiring and mentoring of new team members.

A day in the life

On a typical day, our software engineers might deep dive to root cause a customer issue, release the latest new feature, consult with the top engineers at Amazon, or discuss radical new approaches to building and operating at scale. You'll be surrounded by people who are incredibly smart, passionate about observability, and believe that we are only scratching the surface of what can really do to help developers, SREs, and business owners everywhere.

About the team

Inclusive Team Culture

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance

Our team puts a value on work-live balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

We are passionate and intentional about growing the careers of our team members. From the start, we pair you up with a buddy to help you navigate the first few months, and tailor an onboarding plan to guide you through your journey to becoming a fully contributing member our team. Your continuous development benefits from one-on-one mentorship from senior software engineers, access to and feedback from principal engineers, and a personalized career development plan with your manager. Our team is made up of engineers with varied experiences that celebrate knowledge sharing and constructive feedback.

Basic Qualifications

• 3+ years of non-internship professional software development experience

• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience

• Experience programming with at least one software programming language

• Enthusiastic self-starter who likes to dig into challenges and propose innovative solutions

• Takes ownership of a challenge and delivers a solid solution

• Team player who actively collaborates across multiple teams to design, build, and review high quality code and systems

• Builds, tests, and deploys high-quality secure, scalable, high performing solutions and APIs

• Proficient in computer science concepts such as object-oriented design, data structures, concurrency, performance optimizations

• Design systems with a customer-centric approach

• Excellent verbal and written communication skills

Preferred Qualifications

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

• Bachelor's degree in computer science or equivalent

• Experience in one or more of the following programming languages (Go, TypeScript, Kotlin)

• Experience with designing and building large-scale systems in a multi-tiered, distributed environment

• Experience with Elastic Container Service

• Experience with AWS services.

• Experience as a contributor or maintainer of a popular open-source project

• Experience with Grafana & Prometheus

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

The Selling Partner Communities organization builds lasting connections with, and helps drive the success of our Selling Partners. We achieve this by: (1) Providing effective channels for multi-directional engagement with Amazon, (2) Fostering an active and helpful community and information exchange among Selling Partners; (3) Understanding Selling Partners' perceptions of, and being internal advocates to improve, their experience selling on Amazon; (4) Ensuring that public perception mirrors the reality that Amazon's stores are a great place for Selling Partners to build and maintain a thriving business; and (5) Accelerating and strengthening third-party advocacy and partnerships that benefit Selling Partners.

Mission: The Selling Partner Communities (SPC) team's mission is to ensure every Selling Partner (SP), no matter their size, tenure, or location, is satisfied with their experience selling in our store. Our role is to look holistically at the seller experience through the voice of the seller - both in conversations directly with Amazon, and each other - to identify opportunities to make selling on Amazon even more delightful. We will achieve our mission by:

SPC listens to SP feedback and discussions about Amazon and advocates for improving the experience. We empower SPs to succeed in our stores with effective, relevant, and timely communication demonstrating our authentic commitment to building a long-lasting trusted partnership. The experiences we build connect SPs to Amazon and to other SPs enabling collaboration, sharing, and learning while cultivating a growing and thriving seller community. The content we create inspires and motivate SPs through proactive story-telling; highlighting SP success stories, and driving awareness of new features and benefits launching across Amazon and in doing so making it easier for SPs to grow and manage their business in our store.

We are looking for an experienced and inspirational leader with a proven track record of developing and leading successful community engagement programs for large, fast-paced, global organizations. This role will serve as the face and voice of Amazon to Selling Partners through internal tools like our Seller Forums, as well as external channels such as social media. The successful candidate has high judgement, adept at influencing others, thrives in an ambiguous environment and is at their best when they're building, developing and managing high-performing teams.

Key job responsibilities

The role's key responsibilities include:

- Serve as the voice of Selling Partners, collaborating with internal teams to surface issues, data, and anecdotes to drive improvements to close the loop on seller painpoints

- Working backwards from Selling Partner needs to drive high-value engagements with Selling Partners through informational content, virtual events, seller spotlights, and other experiments to drive user acquisition, activation and retention within our community

- Developing Community Managers as experts of the Selling Partner experience, establishing learning curriculum, tools, and processes that allow us to provide real-time responses when sellers engage with Amazon

- Partner with product and tech teams to develop features to automate processes and improve communication quality

- Define, implement, and monitor effective mechanisms, processes, and metrics to measure and deliver quality results.

- Building, engaging and retaining a diverse team of Community Managers, and developing a culture of customer obsession where team members are inspired to go above and beyond to provide a better experience to Selling Partners.

- Builds and leads the following centers of excellence: (1) Community Engagement; (2) Escalation and Defect Management; (3) Learning and Development; and (4) Quality Assurance

About the team

We are an inclusive and diverse organization that biases towards earning trust and building relationships first. We deliver results but have fun, all while being obsessed with our selling partners and making them satisfied selling in Amazon's store.

Basic Qualifications

• 7+ years of team management experience

Preferred Qualifications

• Experience implementing repeatable processes and driving automation or standardization

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,200/year in our lowest geographic market up to $225,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

Are you passionate about working on disruptive ideas? Have you built and launched new experiences on Amazon top slot of home page and search page? This is a unique opportunity that combines the ability to build exciting, new user experiences for Amazon's customers, with the opportunity to work with Big Data, Machine Learning, and other advanced techniques to provide the best personalized experience for hundreds of millions of Amazon's customers.

Key job responsibilities

As a Sr. Software Development Engineer, you will be responsible for designing, developing, testing, and deploying large-scale data mining solutions, distributed machine learning systems, and/or modern client experiences across webpages, mobile applications, and other shopping mediums. You will collaborate closely with teams of software engineers, applied machine learning scientists, product managers, user interface designers, and others in order to influence our overall strategy, and define the team's roadmap. You will also drive the system architecture, spearhead best practices, and develop junior engineers. A successful candidate will have an established background in engineering large scale software systems, a strong technical ability, great communication skills, and a motivation to achieve results in a fast-paced environment.

About the team

Japan Marketing Automation team is a high-performing group that leverages Amazon's expertise in machine learning, big data, and distributed systems to deliver the best shopping experiences for our customers. We work full stack, from foundational backend systems to future-forward user interfaces. Our team's culture is centered on rapid prototyping, rigorous experimentation, and data-driven decision-making. We care deeply about our customers, as well as the well-being and growth of our team members. We are looking for creative and innovative manager with a similar penchant for deeply-technical problem solving and the ability to lead and deliver while upholding Amazon's leadership principles.

Basic Qualifications

• 5+ years of non-internship professional software development experience

• 5+ years of programming with at least one software programming language experience

• 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience

• Experience as a mentor, tech lead or leading an engineering team

Preferred Qualifications

• 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

• Bachelor's degree in computer science or equivalent

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $151,300/year in our lowest geographic market up to $261,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, software development background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization (WWSO) Amazon Q team as a Business Development Specialist!

The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer's most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.

Key job responsibilities

Within WWSO, this position is part of the NGDE Specialist Team, where you will lead the GTM plan for Amazon Q Developer within a specific Geography or industry vertical. You are a leader for specialists, architects, partners, and account teams and set direction and standards for how we solve customer problems in your domain. You partner with technical and business teams across AWS and bring the voice of the customer into our product development roadmap. This team sees the big picture and sets the plan so the world's most customer obsessed technical teams can make history.

A day in the life

- Lead GTM to orchestrate sales motions for sales, marketing, product, training, and professional services teams to accelerate adoption of your aligned technology domain, thinking through challenges on a 1-3+ year time scale.

- Leverage your deep domain expertise to create best in class field enablement and sales strategy.

- Support field teams in solution building for high priority customers.

- Bring market signals back to product teams to drive innovation on AWS product roadmaps.

- Own reporting and planning cadences to AWS executives on GTM plan execution.

- Demonstrate thought leadership and be able to credibly represent AWS at industry events, conferences, symposiums, etc.

About the team

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Basic Qualifications

- - Experience managing programs across cross functional teams, building processes and coordinating release schedules

- - Experience developing strategies that influence leadership decisions at the organizational level

- - 5+ years of relevant GTM, Sales, or Consulting experience with at least 3+ years of experience in software development tooling as a practitioner and/or GTM leader

Preferred Qualifications

• Experience interpreting data and making business recommendations

• Experience identifying, negotiating, and executing complex legal agreements

• Bachelor's degree in business economics, engineering, analytics, mathematics, statistics, information technology or equivalent

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

A to Z is used by millions of Amazon employees to manage their work-life. As a Sr. Quality Assurance Engineer on the A to Z QA team, you will work closely with Product Management, Software Development Engineering, User Experience Design, and Customer Support groups to understand the product vision, requirements, and customer usage models to develop appropriate test strategies. You will be working closely with the QAM in setting the QA team's technical vision and roadmap, developing and tracking project schedules. The successful Sr. Quality Assurance Engineer has strong customer focus and is obsessed with continuous quality improvement; they are experienced and highly committed to creating world-class automation for feature testing and regression; they are able to develop and drive a high-level strategy, as well as to take a hands-on approach to implementing that strategy. They are dedicated to helping build a strong and high performing team.

The PXT A To Z team is reinventing how Amazonians manage their work life. Are you ready to take on the biggest opportunity you ever had fun solving?

Key job responsibilities

• Work with business, product, and development teams to understand product vision and requirements

• Understand how all elements of the A to Z ecosystem work together and developing QA/QE approaches that fit the overall strategy

• Responsible for the development of test strategies and creation of appropriate test automation solutions

• Oversee the development and execution of test plans, monitoring and reporting on test execution and quality metrics

• Work with a team of quality engineering professionals to ensure the highest quality product delivery

Basic Qualifications

• 6+ years of quality assurance engineering experience

• Experience in manual testing

• Experience in automation testing

• Experience scripting or coding

• 6+ years of hands-on experience with the ownership of software project testing: defining test strategy, writing test plans, designing and executing software tests, iterative development process improvement

• Demonstrated experience leading the creation and execution of large feature testing strategies

• Demonstrated knowledge of professional software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control, build and release processes, continuous deployment, and test suite development and maintenance

• Demonstrated experience utilizing high-quality automation to solve test problems

Preferred Qualifications

• Experience working closely with development and business teams to communicate problem impacts and to understand business requirements

• Strong organizational skills, ability to track multiple test executions simultaneously and to be able to synthesize the results

• Experience in working with 3rd Party Integration Partners

• Experience in agile development methodologies with continuous integration

• Shows creativity and initiative to improve product test coverage and effectiveness

• Comfortable communicating cross-functionally and across management levels in formal and informal settings

• Experience testing mobile applications and platforms such as Android or iOS

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,000/year in our lowest geographic market up to $207,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

Would you like to influence cloud computing adoption in the Public sector? Would you like to be part of a team focused on increasing awareness and adoption of Amazon Web Services by engaging with public sector organizations who are reinventing their IT strategy by adopting cloud computing? Do you have the business savvy, industry experience and the technical background necessary to help further establish Amazon as a leading cloud platform provider? The Greenfield Capture Manager role is focused on conducting in-depth customer research and data gathering to support the account teams in their pursuit of new business opportunities. This role is crucial in supporting growth in our SLG/HED Greenfield customers. Greenfield customers present high potential for AWS adoption but low current AWS spend. Through comprehensive research and analysis, the Greenfield Capture Manager will provide valuable insights to the sales team, enabling them to engage more effectively with these untapped customers.

Key job responsibilities

- Conduct deep research and analysis on potential Greenfield customers, including their goals, desired outcomes, challenges, budgets, strategic plans, board/council meetings, and other relevant publications.

- Utilize business intelligence tools and Generative AI applications within AWS to gather and process actionable insights from customer documents and historical purchasing trends.

- Develop detailed "prospecting plans" - holistic customer intelligence documents that outline areas of opportunity for AWS engagement, informed by research findings.

- Collaborate with Account Managers and Regional Sales Managers to identify and prioritize potential opportunities within Greenfield accounts.

- Facilitate sales strategy sessions, assigning ownership to customer engagement opportunities and creating new pipeline.

- Leverage Amazon's leadership principles, particularly "Learn and Be Curious" and "Dive Deep," to uncover insightful information that identifies customer needs and areas where AWS can provide value.

- Demonstrate excellent writing skills and the ability to earn trust with sales teams and leadership.

About the team

We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Basic Qualifications

• Experience managing programs across cross functional teams, building processes and coordinating release schedules

• Experience influencing internal and external stakeholders

• 4+ years of responding to requests for proposals (e.g., determining requirements, matching requirements to technical approach and solutions, developing solutions against requirements) experience

Preferred Qualifications

• Experience interpreting data and making business recommendations

• Experience identifying, negotiating, and executing complex legal agreements

• Bachelor's degree

• Supreme organizational abilities.

• Proven experience managing multiple engagements with short timelines and multiple milestones.

• Excellent communication and writing skills.

• Sales, business development, or operational experience with sales support.

• Project Management Professional (PMP), Six Sigma, or Procurement-related certifications.

• Ability to work with and support Global Sales teams.

• Experience using Govwin, Govspend, and/or Generative AI tools.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

Does working on a cutting edge database excite you? The Distributed SQL team at AWS is building revolutionary transactional database technology, delivering innovative customer experiences in the areas of automated operations, global scale, query processing, and storage. If contributing to the design and development of a new, first-of-its-kind database excites you, the role on this new initiative may perfectly fit your career aspirations. Join us during this formative period of the product and be a leader in shaping the future of databases at Amazon and beyond!

Distributed data management is at the heart of AWS database services and is responsible for delivering ultra-fast and highly scalable performance. We are building and operating large scale, distributed, fault tolerant data and transaction management solutions using specialized data structures, distributed consensus algorithms and many other advanced technologies.

Our team consists of industry leading innovators, with multitudes of patents and research publications in this space. We are a fun-loving team, that is passionate about ideating, designing, delivering and operating data services to delight customers with extreme performance and scalability.

If you are excited to contribute to a next generation hyper-scale database service and architecture and are curious and get things done, we would like you to consider our team.

AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

10016

Key job responsibilities

• Design, implement and deliver state-of-the-art distributed, high-performance data and transaction management processing algorithms and solutions.

• Deploy and monitor new features in a highly available and fault tolerant system running in the cloud.

This is a unique and rare opportunity to get in on the ground floor within a fast-growing business and help shape the technology powering analytical workloads for Fortune 500 companies, start-ups, and everything in between. You will bring deep technical, algorithmic and coding expertise with the ability to work within a fast moving and collaborative environment in the industry leading cloud company to deliver a broad business impact. If this sounds exciting to you - come build the future with us!

Our engineers collaborate across diverse teams, projects, and environments to have a firsthand impact on our global customer base. You'll bring a passion for innovation, data, search, analytics, and distributed systems. You'll also:

• Solve challenging technical problems, often ones not solved before, at every layer of the stack.

• Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security.

• Build high-quality, highly available, always-on products.

• Research implementations that deliver the best possible experiences for customers.

A day in the life

As you design and code solutions to help our team drive efficiencies in software architecture, you'll create metrics, implement automation and other improvements, and resolve the root cause of software defects. You'll also:

• Build high-impact solutions to deliver to our large customer base.

• Participate in design discussions, code review, and communicate with internal and external stakeholders.

• Work cross-functionally to help drive business decisions with your technical input.

• Work in a startup-like development environment, where you're always working on the most important stuff.

About the team

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity)conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

About AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 3+ years of non-internship professional software development experience

• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience

• Experience programming with at least one software programming language

Preferred Qualifications

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

• Bachelor's degree in computer science or equivalent

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

This is a unique opportunity to help shape the workplace experience for Amazonians around the world. The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. The globally diverse team manages Amazon's corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon.

Within GREF, the Global Customer Insights team represents the voice of the Amazonian throughout the workplace journey. We surface insights that help GREF deliver a workplace experience that enables Amazonians to do their best work while at the office.

We are seeking an experienced research operations professional to join our growing Global Customer Insights team. As a UX Research Program Manager in GREF, you will lead research operations fueling global workplace UX research studies. You will build and sustain operational programs and mechanisms needed to run efficient research at scale, and continuously seek ways to optimize operational excellence procedures and processes.

You will interact daily with UX researchers to understand project needs, both defined and undefined, and will identify and collaborate with the internal and external partners needed to enable successful studies. The UX Research Program Manager will manage the GREF user research panel, and develop and execute strategies to grow engagement and build a thriving community.

If you are an experienced UX research operations professional with a drive for excellence and a high degree of ownership and commitment to excellence, we want you on our team.

Key job responsibilities

• Develop and implement research operations plans to support research initiatives

• Work closely with UX researchers to define and implement project plans, collaborating with internal and external partners on the execution of project plans

• Develop Research Operations processes, and the required tools and mechanisms need to support an efficient research organization

• Develop, grow, and sustain a healthy user research panel to enable quick turn, quality research at scale

• Communicate effectively with stakeholders and team members.

• Stay up to date on UX research and ResOps trends and best practices

• Ensure research projects are completed on time, within budget, and are in compliance with GDPR and internal Workplace Privacy requirements

• Provide training and guidance to research teams

About the team

This role will be a key lead within the newly formed Global Transformation & Insights org. Key functions within this team include Customer Insights, Business Insights, Creative + UX Design, and Communications. We are a group of builders, creators, innovators and go getters. We are customer obsessed, and index high on Ownership. We Think Big, and move fast, and constantly challenge one another while collaborating on "what else", "how might we", and "how can I help". We celebrate the unique perspectives we each bring to the table. We thrive in ambiguity.

Basic Qualifications

• 4+ years of research operations and research project management experience

• 2+ years managing global research

• Bachelor's degree in a research, design, business, or data related field

• Research Operations experience across a range of qual and quant research methods, including central location tests

• Experience programming and managing surveys in Qualtrics

Preferred Qualifications

• Ability to independently drive multiple concurrent projects, requiring attention to detail, in an agile environment

• Strong problem-solving skills and the ability to identify potential project risks and solutions

• Excellent written communication, presentation, and interpersonal skills

• Direct experience managing or recruiting from user research panels

• Experience with a Panel Management tool a plus (e.g., Great Question)

• Experience working in a high-volume research operations department and automating repetitive tasks

• Vendor management experience

• Research agency experience a plus

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $74,800/year in our lowest geographic market up to $159,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, software development background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization (WWSO) Amazon Q team as a Business Development Specialist!

The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer's most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.

Key job responsibilities

Within WWSO, this position is part of the NGDE Specialist Team, where you will lead the GTM plan for Amazon Q Developer within a specific Geography or industry vertical. You are a leader for specialists, architects, partners, and account teams and set direction and standards for how we solve customer problems in your domain. You partner with technical and business teams across AWS and bring the voice of the customer into our product development roadmap. This team sees the big picture and sets the plan so the world's most customer obsessed technical teams can make history.

A day in the life

- Lead GTM to orchestrate sales motions for sales, marketing, product, training, and professional services teams to accelerate adoption of your aligned technology domain, thinking through challenges on a 1-3+ year time scale.

- Leverage your deep domain expertise to create best in class field enablement and sales strategy.

- Support field teams in solution building for high priority customers.

- Bring market signals back to product teams to drive innovation on AWS product roadmaps.

- Own reporting and planning cadences to AWS executives on GTM plan execution.

- Demonstrate thought leadership and be able to credibly represent AWS at industry events, conferences, symposiums, etc.

About the team

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Basic Qualifications

- - Experience managing programs across cross functional teams, building processes and coordinating release schedules

- - Experience developing strategies that influence leadership decisions at the organizational level

- - 5+ years of relevant GTM, Sales, or Consulting experience with at least 3+ years of experience in software development tooling as a practitioner and/or GTM leader

Preferred Qualifications

• Experience interpreting data and making business recommendations

• Experience identifying, negotiating, and executing complex legal agreements

• Bachelor's degree in business economics, engineering, analytics, mathematics, statistics, information technology or equivalent

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

Amazon's Customer Service is pioneering intelligent self-service and automation through cutting-edge GenAI technologies. We are seeking an exceptional Sr. Technical Program Manager to drive the development and deployment of innovative GenAI chatbots, voicebots, intelligent search, and generative touch experiences within our Self-service and Automation (SSA) Science team.

As Sr. Technical Program Manager, you will provide leadership and structure across high-impact science workstreams spanning algorithmic enhancements, new product feature launches, and engineering operational excellence initiatives. You will collaborate extensively with cross-functional teams of applied scientists, software developers, product managers, and organizational leaders to align priorities, manage dependencies, and ensure focus on the highest value customer experience opportunities.

Key job responsibilities

• Own the full lifecycle planning and execution of multiple complex, concurrent AI/ML and automation programs

• Develop comprehensive program plans, drive critical path decisions, manage risks/issues, and ensure on-time delivery

• Coordinate across product and engineering teams to synchronize workstreams and meet commitments

• Provide technical guidance on enhancing algorithm performance, accelerating speed-to-market, and optimizing processes

• Handle cross-team communication, stakeholder expectations management, and organizational priority alignment

• Instill structured execution processes within autonomous agile teams across rapidly evolving technical domains

• Perform data-driven analysis to develop strategies and guide the team towards key operational goals

A day in the life

In this role you will track deliverables of our science and engineering teams. You will work closely with senior leaders across cross-functional stakeholder teams within Amazon to drive collaboration and influence priorities to meet shared objectives. You will be responsible for key workstreams including stakeholder updates, monthly roadmap reviews, business reviews and organizational goal setting. You are also expected to be able to work independently and with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required. You must have a collaborative work style, an innovative mindset, and an unparalleled work ethic.

About the team

SSA Science is a single-threaded team that has line of sight to developing the most innovative and delightful customer service experiences on the planet.

Basic Qualifications

• 5+ years of technical program management working directly with software engineering teams experience

• 7+ years of working directly with engineering teams experience

• 3+ years of software development experience

• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

AWS Partner Solutions Architects act as a strategic -keystone- bringing together several distinct groups within AWS that support AWS partners. This is a high visibility role where you collaborate with, and influence, both external stakeholders (AWS partners) and internal AWS teams like sales and service engineering. Amazon Web Services (AWS) is leading the next paradigm shift in cloud computing, and the Growth Markets and Emerging Channels team is seeking an exceptional Sr. Partner Solutions Architect for the Middle East/Africa (MEA).

We can help You grow further:

Through this role you

- Will become a trusted AWS Technology Architect helping to develop and deliver on a technical strategy to support organizations as they transition to the cloud working with key strategic, global partners.

- Will partner with Partner Development Managers to create and present meaningful customer-facing architectures of widely varying size and complexity and be a key member of a core team establishing customer migration best practices.

- Will drive revenue growth across a broad set of customers by identifying and closing large-scale transformational deals.

- Will excel in collaborating with commercials, presales, service engineering and delivery teams.

- Will learn from the best and will capture and share best-practice knowledge amongst the AWS solutions architect community

- Will make the most of our great blend: a global corporate company with a start-up entrepreneurial style

- Will be equipped to truly utilize your technical cloud expertise - we will provide you the right tools and continuous training

In this role, you will need to be technically capable, enjoy learning and introducing new technology in order to help colleagues and customers embrace and adopt that technology, and be skilled at communicating technology strategies to customers in order to help colleagues and customers embrace and adopt new technologies. You will also need to be proficient at interacting, communicating and partnering with other departments within AWS such as our services teams, marketing, and professional services.

Position may require traveling (roughly 25%) to meet partners and customers.

Key job responsibilities

- Ensure success in building and migrating applications, software and services onto the AWS platform

- Build repeatable mechanisms, architectures, solutions, and playbooks to enable faster, cheaper, predictable, and risk-free workload migrations to AWS

- Define and execute on the technology migration strategy by engaging highly technical teams within AWS (other Solutions Architects, Technical Account Managers, professional services consultants and consulting/managed services partners) to define migration pathways.

- Capture and share best-practice knowledge amongst the AWS solutions architect community

- Guide and motivate the development of whitepapers, data sheets, and other high-value customer facing guidance and best practices

- Share customer feedback to internal product management and engineering teams to help drive the future of AWS

- Work with the team to drive POCs to completion

- Work with the team to organize technical

workshops and facilitate the sharing of knowledge across teams

- Build deep relationships with decision makers within customer accounts to enable them to be -Cloud advocates-

- Strategy & Innovation: articulate business/industry fundamentals (e.g., ROI, TCO, cost benefit analysis); understand regulations and operational excellence; familiarity with business strategy and trends in the IT industry (e.g., CI/CD, Migration, AI...etc.)

- Technology Breadth: demonstrate architectural best practices applied across a breadth of technologies to solve organizational problems, articulate views/roadmaps for future development, and understand the interaction between infrastructure, operations, and development

About the team

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• Significant experience of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience

• Experience in design, implementation, or consulting in applications and infrastructures experience

• Significant experience of IT development or implementation/consulting in the software or Internet industries experience

Preferred Qualifications

• Experience in infrastructure architecture, database architecture and networking experience

• Knowledge ITO and cloud migrations and their architecture and infrastructure needs

• Experience working with end user or developer communities

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon

Job Description

Description

AWS is looking for an experienced Internal Content Manager to join our US Federal Strategy team. This role will be responsible for creating content, working with stakeholders, and writing copy for the intranet and other internal announcements about key business initiatives, operational changes, enablement, programs, awards, and events. This role will help develop messaging and implement execution plans that engage, inform, and educate a growing field sales organization. Using creative approaches, this role helps ensure the field sales organization is well-equipped with the content and knowledge of available resources to effectively sell AWS's current and new service offerings.

A successful candidate will combine a solid understanding of communications dynamics with the ability to synthesize field requirements and corporate resources to help implement a content and communications strategy. This role will work closely with cross-functional global stakeholders to centrally manage the internal content creation and distribution process.

Key job responsibilities

• Execute content and implement communication plans to prioritize immediate content needs

• Manage a content review and governance process to improve quality and consistency of content

• Work with stakeholders to create, enhance, and promote intranet page and news content

• Help maximize awareness of sales content among global sales teams

• Establish and track email metrics and survey results to effectively measure impact and responses - and establish and implement best practices

• Partner with existing content management teams to ensure content is timely, accurate, clear, and digestible

• Support ad hoc special projects as needed

About the team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 5+ years of communications experience executing strategic and tactical communications plans with minimal supervision, working with senior stakeholders

• 5+ years of proven content development, curation, and distribution

• Experience and working knowledge of Design software like Adobe Photoshop

• Experience using data and metrics to determine and drive improvements

• BA/BS Degree required

Preferred Qualifications

• Ability to manage content in a fast paced and dynamic environment

• Successfully manage cross-functional relationships across various teams

• Ability to effectively drive awareness, engagement, and satisfaction with published content

• Strong writing skills

• Bachelor's Degree in Communications

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job Detail

• Company:
  Amazon

Job Description

Description

Are you an experienced product marketing leader in the media and entertainment (M&E) industry? Are you passionate about how technology can be used to solve business problems? Are you eager to shape the way M&E companies innovate and create engaging audience and fan experiences, grow their business, and modernize operations? Industry verticals have unique needs and paths for cloud adoption, and the AWS Industry Product Marketing team helps M&E customers transform their businesses using the industry's broadest and deepest portfolio of cloud services and solutions.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers-including the fastest-growing startups, largest enterprises, and leading government agencies-are using AWS to lower costs, become more agile, and innovate faster. AWS Industry Product Marketing is responsible for developing crisp, highly differentiated, and compelling industry-specific positioning and messaging for AWS and its services. We tell AWS's most important and interesting stories to educate customers about what is possible when you build on AWS.

As a senior product marketing manager for the M&E industry, you will have the opportunity to define and drive the marketing and positioning strategy for solutions and services that help media companies, studios, and sports organizations accelerate cloud transformation. You will work with product and engineering teams to shape the product vision and prioritize features. You will create compelling content to help customers understand service use cases and value propositions, and build the right marketing programs to drive customer engagement and service adoption. You will get to work on a new and rapidly growing business and have a big impact every day.

The ideal candidate has a passion for technology services and how they can be used to create business outcomes in the media and entertainment vertical, the ability to transform complex technical concepts into easy-to-understand messaging and materials, and experience building and improving scalable mechanisms to deliver results. A proven track record of excelling in a data-driven product marketing organization is essential, M&E industry subject-matter expertise desired but not required.

This role can be based in Seattle (WA), Santa Clara (CA), Arlington (VA), or Boston (MA). Relocation to Seattle only from within the US.

Key job responsibilities

• Craft & develop compelling stories, content and tools (e.g. presentations, whitepapers, infographics, webinars, customer success stories, product videos) that land our M&E value proposition

• Engage with customers and partners to drive advocacy

• Own content strategy and execution for key communication channels including website, blog, social, on-network promotion, and emails

• Plan and execute marketing initiatives at industry events to showcase M&E messaging, content, keynotes, and breakout sessions

• Collaborate with AWS field support teams to maintain internal sales hubs with the latest industry resources, value propositions, and sales enablement content

• Partner with other marketing teams (e.g., web content, campaigns, demand generation, field teams, and events) to drive and execute on global marketing initiatives.

• Continuously measure and optimize product marketing initiatives

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Basic Qualifications

• 6+ years of professional non-internship marketing experience

• Experience building, executing and scaling cross-functional marketing programs

• Experience leading go-to-market for consumer software or hardware product launches

• Experience prior success in driving execution of large-scale project plans with multiple teams in support of business goals

• Experience using data and metrics to drive results, and presenting those results to senior leadership

Preferred Qualifications

• 5+ years experience in Media & Entertainment industry

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Detail

• Company:
  Amazon