Company Detail

Job Description

Description

CTG is seeking to fill an Infrastructure Analyst IV opening for our client in Buffalo, NY.

Location: Buffalo, NY

Duration: 5 months

Overview:

Completes activities related to larger and/or more complex installations, configuration, operation and maintenance of systems hardware and software and related infrastructure. Ensures system hardware, operating systems, software systems and related procedures adhere to organizational values, enabling staff and partners. Provides training to less experienced staff.

Primary Responsibilities:

• Respond to and resolve to help desk escalations of a complex nature.

• Create trending information of system issues and work with partner teams to clarify variables to support efforts to address identified issues from the analysis.

• Create and document procedures for work order and request-based tasks.

• Respond to and resolve identified technical incidents requiring expert problem-solving based on knowledge of system and adjoining systems.

• Use advanced diagnostic tools to troubleshoot issues.

• Complete systems maintenance activities following Standard Operating Procedures (SOP), such as patching, health checks, operating system updates, validating changes and maintaining operational and configuration standards. Research options when anomalies occur and choose best course of action.

• Schedule maintenance changes to reduce operational risk.

• Participate in project work in cross-functional teams; lead technical team within a project and provide input to design efforts.

• Provide training to less experienced staff.

• Complete evening responsibilities as scheduled.

• Initiate, create and document procedures for maintenance tasks and other needs to serve as a reference source.

• Use tools to help automate processes and make systems more efficient, manageable, available, and secure.

• Provide advice and recommend actions involving rather complex issues; resolve problems within established practices.

• Participate in and support capacity planning and development of long-term strategic goals for systems and software in conjunction with Engineering and Architecture departments.

• Understand and adhere to the Company']s risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.

• Promote an environment that supports diversity and reflects the Company brand.

• Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

• Complete other related duties as assigned.

Education and Experience Required:

• Minimum of 8 years higher education and/or work experience.

• Prior experience reading and digesting technical information.

• Detail-oriented.

• Strong written and verbal communication skills.

• Prior experience interpreting and/or discussing terminology or concepts not familiar to many people with others.

• Strong customer focus, including ability to manage customer needs and multiple work priorities.

• Prior project management experience.

Education and Experience Preferred:

• Bachelors degree in technology-related field.

• Certifications or special training in related technologies.

• Prior experience leading technical teams toward a common goal or project within a larger project.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Kimberly Watzek at 716-887-7388 or Kimberly Watzek@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10924

Title Infrastructure Analyst IV

Location US-NY-Buffalo

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill an Administrative Assistant opening for our client in Whitsett, NC.

Location: Whitsett, NC

Duration: 12+ months contract with ability to go long term

Overview:

Oversee routine and advanced duties for the Plant Leader and other professionals. They work closely with others to create correspondence, and prepare reports or documents. Their responsibilities include managing calendars, sorting mail, and preparing invoices. In summary, the administrative assistant will handle general office tasks, such as directing communications, organizing schedules, entering data, bookkeeping, and maintaining office equipment. They provide polite and professional assistance via phone, mail, and e-mail, contributing to a helpful and positive workplace environment.

Duties:

• Communication: Strong verbal and written communication skills are crucial for interacting with colleagues, clients, and visitors.

• Organizational Skills: Administrative assistants manage calendars, files, and office supplies. Being organized is essential.

• Time Management: Prioritizing tasks, meeting deadlines, and handling multiple responsibilities efficiently.

• Computer Proficiency: Familiarity with office software (e.g., Microsoft Office Suite, Google Workspace).

• Attention to Detail: Accuracy in data entry, proofreading, and document preparation.

• Customer Service: Providing excellent service to visitors and callers.

• Adaptability: Handling unexpected situations and adjusting to changing priorities.

• Problem-Solving: Resolving minor issues independently.

• Managing calendars: Keeping track of senior staff calendars.

• Generating Reports: Preparing reports.

• Preparing Presentations: Creating and formatting presentations

• Ordering Supplies: Managing office.

• Confidentiality: Handling sensitive information with discretion is a key requirement.

Experience:

• 3 to 5 years of experience

Education:

• Associate-degree in a related field

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Jamie Robinson at Jamie.Robinson@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10920

Title Administrative Assistant

Location US-NC-Whitsett

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill a Sr. Lab Technician opening for our client in Raleigh, NC.

Location: Raleigh, NC

Duration: 12+ months contract with ability to go long term

Overview:

The Senior Technician will work closely with Mechanical and Thermal Engineers in materials management and prototype hardware modifications.

Duties:

• Ship and receive systems and components domestically and internationally

• Manage lab equipment calibration

• Apply thermal couplers to circuit boards, modify heatsinks and fans for thermal studies

• Build prototype cables

• Manage and organize physical lab hardware to include: External power supplies, air and thermal chambers

Skills & Experience:

• Relevant experience working within a hardware product development team

• Experience and highly skilled in instrumenting computer equipment

• Experience preparing and shipping materials

• Soldering

• Shop experience, must be comfortable learning milling machine, power brake, and other shop equipment

• Fabrication skills

• Calibration and lab supply management skills

• Work as part of a team, take work direction from multiple engineers, prioritize work

• MS Office skills

Preferred Skills & Experience:

• Understanding of server/computer hardware technology

• Experience working within a hardware product development lab

• Logistics experience managing import/export requirements and executing worldwide shipments

Education:

• Associate's degree or equivalent work experience

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Jamie Robinson at Jamie.Robinson@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10919

Title Sr. Lab Technician

Location US-NC-Raleigh

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill a User Interface Designer-Exception openingfor our client in Webster, NY.

Location : Webster, NY

Duration : 1 year Essential Functions:

• Participate in the creation, prototyping, development, and validation of human interface/systems structure, behavior, and graphic designs for digital systems and products.

• Function as part of a cross-functional design team and employ a user-centered design methodology to develop new and derivative user interface designs for web based applications.

• Work with product planning, end-users, and product development team members to elicit and understand user and functional system requirements.

• Conduct competitive benchmarking activities to determine and provide recommendations regarding best-of-breed designs.

• Perform task analyses / workflow analyses of existing and emerging user work practices.

• Conduct heuristic evaluations of systems and designs.

• Create flow diagrams, information architectures, screen layouts and prototypes.

• Create and maintain user interface design specifications.

• Plan and/or conduct usability tests on user interfaces.

Skills:

• Ability to demonstrate effective communication skills (written/verbal), including presentation skills.

• Ability to demonstrate proven visual design /development skills and industry standard platform /OS (operating system) experience.

• Demonstrate ability to create design concepts and prototypes using tools such as Axure RP, Sketch, Photoshop, and HTML/CSS.

Experience:

• 3-8 yrs. User Interface design experience.

• Course work or experience in user interface design, visual design, test and evaluation is expected.

Education:

• Minimum: BA/BS in Human Factors, User Experience/User Interface Design, Multimedia Design, Visual Communication Design, Graphic Design or a related field.

• Preferred: MS/MA/MFA in Human Factors, User Experience/User Interface Design, Multimedia Design, Visual Communication Design, Graphic Design or a related field.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Anisha Muralidhar at Anisha.Muralidhar @ctg.com . Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $40/hour to $50/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10906

Title User Interface Designer-Exception

Location US-NY-Webster

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill a User Interface Designer-Exception openingfor our client in Webster, NY.

Location : Webster, NY

Duration : 1 year Essential Functions:

• Participate in the creation, prototyping, development, and validation of human interface/systems structure, behavior, and graphic designs for digital systems and products.

• Function as part of a cross-functional design team and employ a user-centered design methodology to develop new and derivative user interface designs for web based applications.

• Work with product planning, end-users, and product development team members to elicit and understand user and functional system requirements.

• Conduct competitive benchmarking activities to determine and provide recommendations regarding best-of-breed designs.

• Perform task analyses / workflow analyses of existing and emerging user work practices.

• Conduct heuristic evaluations of systems and designs.

• Create flow diagrams, information architectures, screen layouts and prototypes.

• Create and maintain user interface design specifications.

• Plan and/or conduct usability tests on user interfaces.

Skills:

• Ability to demonstrate effective communication skills (written/verbal), including presentation skills.

• Ability to demonstrate proven visual design /development skills and industry standard platform /OS (operating system) experience.

• Demonstrate ability to create design concepts and prototypes using tools such as Axure RP, Sketch, Photoshop, and HTML/CSS.

Experience:

• 3-8 yrs. User Interface design experience.

• Course work or experience in user interface design, visual design, test and evaluation is expected.

Education:

• Minimum: BA/BS in Human Factors, User Experience/User Interface Design, Multimedia Design, Visual Communication Design, Graphic Design or a related field.

• Preferred: MS/MA/MFA in Human Factors, User Experience/User Interface Design, Multimedia Design, Visual Communication Design, Graphic Design or a related field.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact A nisha Muralidhar at Anisha.Muralidhar @ctg.com . Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $40/hour to $50/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10905

Title User Interface Designer-Exception

Location US-NY-Webster

Job Detail

• Company:
  CTG

Job Description

Description

Come join us and grow your career with CTG! CTG has worked with this international, Fortune 500 end-client for over 15 years! Apply with CTG for this exciting opportunity!

CTG's premier client has a contract assignment for an Engineering Technician .

Type: Contract

Job Title: Engineering Technician

Location: Corning, NY

candidates must be able to commute and work onsite in Corning, NY

Work Hours: M-F 7:30am - 4:30pm

Education: Associates required in technical field, preferably in engineering discipline (mechanical, chemical, etc.)

Description

This is an Engineering Technical Support tole. Candidate will maintain and troubleshoot facilities infrastructure (mostly HVAC, water systems, vacuum pumps, etc.). Will work closely with an Engineer. This is not a design role. Candidate must be able to read 2D drawings ad schematics.

Requirements:

• Needs to have technical background (mechanical/electrical)

• CAD experience

• Daily/weekly walk down water systems, record information, settings check, etc.

• Basic trouble shooting, HVAC, water systems, process piping, other

• Execute drawing updates, file uploads, document updates, air balance sheet updates

• Schematic verifications

• Assist with populating the water system spreadsheet we are currently developing (short term, will lead to PM activities once defined)

• Random checks when there is an issue & report back, these are the items that pop up during the day that an extra set of boots on the ground would be very helpful

• Vacuum pumps - collect data on the pumps to get them in Maximo, will lead to PM monitoring once defined

• Label systems that are missing labels

• Be the supplier point of contact for on-site visits

• Assist with small trades jobs, monitor trades after scope developed, be the communications point and report back to engineering

• Follow up on trades work during and after, place WOs, attend WPS trades planning meetings, preventative maintenance coordination

• Maintain spare parts inventory

Required Qualifications

Education

• Associates required in technical field, preferably in engineering discipline (mechanical, chemical, etc.)

Qualifications

• 2-3 years experience in performing states duties/responsibilities

Additional Information

• No third party resumes will be accepted

• Drug testing and/or other employment-related inquiries may be conducted

• CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

• All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors)

• CTG is an Equal Employment Opportunity employer

• CTG is an E-Verify Company

To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary expectations to emily.drew@ctg.com .

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10914

Title Engineering Technician

Location US-NY-Corning

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill a Circular & New Materials Support opening for our client in Pittsburgh, PA.

Duration: 12 months

Location: Pittsburgh, PA (hybrid role, 2 days a week in the office, 3 from home)

Description:

• Drive progress on the KPIs by sending monthly reminders to sourcing managers, providing support to sourcing managers and suppliers when needed, updating reporting, and providing a monthly progress updateManage approval process for supplier Product Carbon Footprint (PCF) data by facilitating communication between suppliers and the Lifecycle Analysis (LCA) teamTrack the progress of the Supplier Engagement program and move the program forward by assisting the Circular & New Materials team as needed.

• Collaborate with Company's business entities (BEs) to identify and qualify waste-based and bio-based raw materials, and facilitate communication with new or existing suppliers and the BEsUpdate and improve the Circular & New Material SharePoint pageSupport tasks and project work for the Regional and Global Circular & New Materials teamCollaboration and support for project related tasks, like data analysis and market researchInformation tracking and management

Requirements:

• Bachelor's degree in business or chemistry/chemical engineering, supply chain, procurement or sustainability

• Advanced skills in Microsoft tools (Excel, SharePoint, Word, PowerPoint)

• Strong verbal and written communication skills

• Good intercultural and interpersonal skills

• Strong organization skills to meet the needs of several different stakeholders

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloe at 716-887-7209 or Tana.Stilloe@ctg.com . Kindly forward this to any other interested parties-thank you!

Pay Range

Up to USD $25.00/Hr.

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10904

Title Circular & New Materials Support

Location US-PA-Pittsburgh

Posted Max Pay Rate USD $25.00/Hr.

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill a Salesforce Software Engineer opening for our client in Buffalo, New York.

Duration: 6 months, with potential for extension or hire

Location: Buffalo, NY

CTG's client is looking for an experienced Salesforce Software Engineer with a solid background in developing Apex Code, Lightning Web Component, Flow, Validation Rules, Approval Processes, and has a proven track record of delivering complex Salesforce solutions while delivering quality code. Familiar with VS Code, and GitLab is a plus. Salesforce Certifications are a plus. nCino Application experience is a plus. Remote is an option but onsite is preferred.

Overview:

Provides designs, specifies information systems solutions and highly technical direction in the development of new or existing applications to solve basic to complex problems or enhancements. Serves as a principal application designer for major modifications effectively using analytical and technical skills and available technology and tools in the evaluation of client requirements and processes. Provides solutions that are technologically sound. May complete day-to-day support activities and special projects. Often directs and monitors the activities of less experienced personnel.

Primary Responsibilities:

• Complete and oversee basic to complex systems analysis, design and development. Play a key role as an individual contributor on complex projects. Maintain an excellent functional understanding of the supported application(s).

• Direct and monitor less experienced resources and coordinate development tasks on small to large scope projects.

• Prepare and manage the technical component of project plans.

• Participate with other Development, Operations and Technology staff in overall systems development direction from technical analysis to user acceptance testing.

• Prepare and review test data and execute detailed test plans. Complete any required debugging.

• Evaluate and understand complex interrelationships and effects among programs, interfacing applications and platforms. Provide highly analytical consulting and leadership in identifying and implementing new uses of information technologies to assist business units in meeting strategic objectives.

• Prepare thorough, clear technical and functional specifications and update systems documentation. Prepare charts, tables and diagrams to assist in analyzing problems. Review documentation prepared by less experienced staff.

• Prepare and review assessments to include required tasks, estimated time frames and effort for any scope project.

• Maintain efficient operation and effectiveness of supported applications.

• Recommend new technology, policies or processes to benefit the organization and improve deficiencies. May lead or participate in technical evaluations of vendor software.

• Follow and promote use of development standards and procedures.

• Maintain a good understanding of the business being supported and its functions, processes, operations and strategic direction.

Education and Experience Required:

• Minimum of an Associate's degree and 5 years systems analysis/application development experience, or in lieu of a degree, a combined minimum of 7 years higher education and/or work experience, including a minimum of 5 years systems analysis/application development experience.

• Familiar with application development software and hardware platforms.

• Proficiency with personal computers as well as pertinent project management, word processing and spreadsheet software.

• Capable of working on multiple projects of a complex nature.

• Excellent problem-solving skills to assist in issue resolution.

• Strong verbal and written communication skills, with prior experience presenting to the target audience.

• Strong organizational and time management skills.

• Detail-oriented.

• Strong lateral thinking skills.

• Experience coordinating between Applications and business units.

• Experience recommending and implementing systems solutions.

• Experience driving project milestones and delivery dates.

Education and Experience Preferred :

• Good understanding of the Company's application framework.

• Subject matter expert in business with knowledge or experience utilizing application/system being supported.

• Advanced understanding of applications supported with a sound knowledge of interfacing/integrated applications.

• Ability to work in a team environment as well as autonomously.

• Ability to multitask for various components of complex projects.

• Action-oriented.

• Pro-active.

• Advanced knowledge and focus of the entire system to work on projects outside of normal business-as-usual (BAU).

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Jamie Robinson at jamie.robinson@ctg.com . Kindly forward this to any other interested parties-thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10909

Title Salesforce Software Engineer

Location US-NY-Buffalo

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill a Business Analytics & Reporting Analyst opening for our client based in Buffalo, NY.

Duration: 12 months, with potential for extension or hire

Location: Buffalo, NY

Overview :

This position will be responsible for providing support to their unit (dept) working across several simultaneous projects/programs by creating new reports and dashboards, expanding on existing metrics, as well as continuous review for data improvement.

Primary Responsibilities :

• Conduct comprehensive analysis of IAM processes, milestones, and tasks

• Development project plans, timelines, deliverables

• Facilitate communication between stakeholders

• Prepare reports, presentations to support projects

• Create metrics and analytics as required

• Develop and produce departmental reports and spreadsheets requiring advanced reporting skills to include but not limited to project or product strategy analysis, historical reporting, work flow analysis, and financial analysis.

• Create and interpret project or program reports. Deliver information in a format that is easy to use utilizing dashboard and slide deck presentation methods.

• Perform non-routine analysis and judgment based work over a single or closely related disciplines to support business decisions.

• Perform non-routine data review, research, and/or reconciliation.

• Drive continuous improvement of existing processes, develop new processes or enhance existing processes where required including maintenance plans, procedural documentation and custom tools for automation.

• Identify resources that can be utilized to support business operations or improve existing business processes. Provide input and recommendations to management.

• Participate in the planning and implementation of new projects, programs, and plans to achieve short and long term business objectives.

• Support departmental audits, user certification and compliance testing.

• Take a lead role / participate in the planning, testing, and implementation of new projects, systems, products and regulatory changes impacting the team.

• Assist with technical troubleshooting and escalations, coordinating with business partners, vendors and technology to address issues for the team.

Education and Experience Required :

• Bachelors and a minimum of 2 years related business line experience, OR in lieu of a degree,

• A combined minimum of 6 years higher education and/or work experience.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Kim Watzek at 716-887-7388 or kimberly.watzek@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10911

Title Business Analytics & Reporting Analyst

Location US-NY-Buffalo

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill a Printer Maintenance Associate opening for our client in Blacksburg, VA.

Location: Blacksburg, VA

Duration: Ongoing contract

Hours : 8 am to 5 pm, Monday through Friday

Pay: $20-$21/hr

This role requires a small amount of driving using your own personal vehicle. Mileage is reimbursed. Candidate must have a valid driver's license and no more than one moving violation in the past three years. (driving to a secondary customer site within 120 miles, this will not be often)

The position involves walking between buildings, transporting boxes of toner, toner drums, and other printer supplies. Also, will be moving printers/copiers between buildings.

Candidates must have good Excel skills and outstanding customer service.

Duties:

• Possesses skills and competencies to deliver basic contracted customer requirements (includes: copying, faxing, printing and scanning functions)

• Tasks and activities are defined and routine

• Point of contact for equipment support and service

• Perform basic equipment problem diagnosis

• Clean and maintain office equipment as needed

• Replace operator accessible parts and consumables

• Maintain appropriate supply inventory

• Maintain agreed upon level of uptime for copier fleet

• Collect and submit meter reads

• Track and coordinate the Move/Add/Change (MAC) of office equipment/assets

• Point of contact for equipment removal/delivery

• Point of contact to receive and electronically log customer jobs

• Apply asset tags to office equipment and update database

• Process and distribute incoming and outgoing faxes, log for billing purposes

• Ability to lift up to 50 pounds

Skills:

• Ability to demonstrate Computer Skills Basic knowledge of PC (keyboard functions, mouse, etc.)

• Ability to demonstrate basic knowledge of MS Word and/or Excel or equivalent

• Open saved workbooks

• Data entry

• Basic data and column/row formatting

• Print and save workbooks

• Able to demonstrate ability to send and receive email

• Find, open and save documents and files

• Perform data entry

• Use internet explorer for web browsing

• Send documents to preconfigured printer

• Able to demonstrate use of Basic Math skills (division, multiplication, percentages)

• Able to demonstrate business maturity and professionalism

Experience:

• Experience in a Customer Service environment (minimum 1 year)

Education:

• Minimum High School diploma or equivalent

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Krista Eckard at 716-887-7376 or Krista.Eckard@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10887

Title Office (DocuCare) Level 1

Location US-VA-Blacksburg

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill a Network Technician I opening for our client in Pittsburgh, PA.

Location: Pittsburgh, PA-onsite

Duration: 18 months

Job Type: Hourly Consultant

Duties:

• Monitors, maintains and troubleshoots data or voice networks; responds to alarms or problems identified by tools.

• Implements pre-defined trouble-shooting procedures and scripts and escalates as appropriate.

• May assume vendor interface duties.

• Monitors and controls the performance and status of the network resources.

• Utilizes software and hardware tools and identifies and diagnoses complex problems and factors affecting network performance.

• Provides guidance and direction for less-experienced technicians.

• Under general direction, responsible for the most complex testing and analysis of all elements of the network and telecommunications facilities (including power, communications devices, lines, modems, and terminals).

Education:

• Associate's degree in applicable technical field.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Krista Eckard at 716-887-7376 or Krista.Eckard@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company in every country in which we operate.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10898

Title Network Technician I

Location US-PA-Pittsburgh

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill a Technology Team Lead opening for our client in Buffalo, NY.

Location: Buffalo, NY (hybrid remote)

Duration: 6 months

Overview:

Manages the activities of several Technology Team Leaders or units and responsible for each Teams/units development and systems support efforts. Provides day-to-day direction for the units and applications in line with goals of department and the clients they support. Responsible for managing client relations and expectations. Manages the project queue for their area. Strives to achieve individual and organizational objectives at minimum cost.

Primary Responsibilities:

• Lead a team of talented engineers responsible for the support, maintenance, and enhancement of our API Gateway in the cloud environment.

• Take ownership of the end-to-end support process, from monitoring and troubleshooting to incident response and resolution, ensuring minimal downtime and optimal performance.

• Stay abreast of industry trends and emerging technologies in cloud-based API management and leverage this knowledge to drive innovation and drive strategic initiatives.

• Serve as a subject matter expert on API Gateway technologies, providing guidance and mentorship to team members and stakeholders.

• Collaborate closely with cross-functional teams including developers, DevOps engineers, and security specialists to implement best practices for API Gateway management and security.

• Drive continuous improvement initiatives to enhance the scalability, reliability, and efficiency of our API Gateway infrastructure.

• Manage and participate in consults with client management in the analysis of short-range business requirements and recommend innovations that anticipate future impact of changing business requirements. Responsible for building a positive client relationship.

• Monitor the technology direction of the industry and vendor applications.

• Research and initiate change to the status quo, when necessary.

• Responsible for vendor and product analysis and recommendations.

• Oversee application development, support testing efforts, technology infrastructure/project management and other technology domains.

• Serve as subject matter expert in assigned area of responsibility.

• Build rapport within the organization. Communicate and develop a professional level of communication and cooperation.

• Maintain relationships with vendors and professional organizations.

• Control the activities of the teams, assign personnel to various projects and direct their activities.

• Ensure completion of schedules. Responsible for short-term staffing planning.

• Implement technology consistent with Division standards and long-range plans. Ensure adherence to all Department and Technology standards and procedures, including all documentation requirements.

• May translate requirements to assist staff in preparing detailed specifications for system enhancements. Manage recommended designs based on business and technology requirements. Identify issues and concerns.

• Manage monitoring project plans; may coordinate major project activities. Remain current on activities outside the team that may impact the team or client environment.

• Develop and manage multiple cost center budgets.

• Recommend and initiate new policies and procedures that improve the performance and effectiveness of the Department.

• Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.

• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.

• Promote an environment that supports diversity and reflects the Company brand.

• Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

• Complete other related duties as assigned.

Education and Experience Required:

• Minimum of an Associates degree and 7 years technology or systems management/leadership experience, or in lieu of a degree a combined minimum of 9 years higher education and/or work experience, including a minimum of 7 years technology or systems management/leadership experience.

• Minimum of 10 years' technology management or large program leadership experience.

• Deep understanding of cloud platforms such as AWS, Azure, or Google Cloud, and experience with API Gateway services (e.g., AWS API Gateway, Azure API Management).

• Experience with Docker containers and microservices.

• Experience with Infrastructure As Code (IAC) technologies such as Terraform, Azure Resource Manager or AWS CloudFormation.

• Relevant certifications such as AWS Certified Solutions Architect, Azure Solutions Architect Expert, or Google Cloud Professional Cloud Architect

• Capable of working on multiple projects of a complex nature.

• Proficiency with project management, word processing and spreadsheet applications.

• Complete understanding of the system development life cycle.

• Excellent problem-solving skills to assist in issue resolution.

• Familiar with application development software and hardware platforms.

• Excellent verbal and written communication skills.

• Excellent analytical skills.

• Excellent decision-making skills.

• Strong project management skills.

• Strong presentation skills.

• Experience encouraging teamwork and serving as role model when leading and directing others.

• Understand technical, business and operational impacts of a project or problem.

Education and Experience Preferred:

• Bachelors degree.

• Minimum of 10 years technology management or large program leadership experience.

• Extensive application and product knowledge experience with skills, application(s) and functions of technology area led.

• Subject Matter Expert understanding of applications supported with an advanced knowledge of interfacing/integrated applications.

• Understanding of multiple business areas functions.

• Proven mentoring and leadership capabilities.

• Experience with skills, application(s) and functions of technology area.

• Good understanding of the Company's application framework.

• Aware of the Company's business plan and strategic objectives with ability to shape direction.

• Self-motivated and able to motivate others.

• Understanding business(es) supported and its terminology.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Kimberly Watzek at 716-887-7388 or Kimberly.Watzek@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10899

Title Technology Team Lead

Location US-NY-Buffalo

Job Detail

• Company:
  CTG

Job Description

Description

Come join us and grow your career with CTG! CTG has worked with this international, Fortune 500 end-client for over 15 years! Apply with CTG for this exciting opportunity!

CTG's premier client has a contract assignment for a Finance Customer Service Coordinator.

Type: Contract

Job Title: Finance Customer Service Coordinator

Location: Painted Post, NY

Candidates must be able to commute and work onsite in Painted Post, NY

Pay Rate: Based on experience

Work Hours: M-F 8am-5pm

Education: Associate's degree required, Bachelor's degree preferred

A successful candidate in this position will possess strong soft skills as well as

• Problem solving, analytical skills, exceptional follow through

• Effectively manages self and team through a fast-paced environment

• Ability to interface at all levels within the organization and instill confidence and trust

• Highly proficient with Microsoft Office products including Word, Excel, PowerPoint, Visio, and/or Project Process improvement experience

• Attention to detail and ability to abide by standard operating procedures (SOP)

• Ability to prioritize work to meet deliverables/timelines in an effective manner

Description

Involved in various roles within the Order to Cash (OTC) group to support billing, collections, order release, cash applications, and credit. Utilize systems and tools to actively monitor accounts and take necessary action as the situation warrants. Record customer interactions, both internal and external, within PeopleSoft and SAP to capture information details. Collect customer financial information, historical payment trends and supply to our Credit Manager/Credit Analyst for use in determining appropriate risk on new and existing accounts. Provide analysis of AR Data to OTC Management and participate in group projects as appropriate.

Requirements:

• Work with our business partners and customers, including Customer Service/Commercial groups to support expectations.

• Responsible for communicating and resolving issues with our customers at various levels of their organizations.

• React swiftly to issues which may arise, to summarize facts and provide recommendations for timely resolution of critical issues. This may include working with different groups to identify and resolve issues

• Collection management and resolution of outstanding invoices

• Achieve & maintain compliance with established policies & procedures. Follow defined procedures and processes with regards to work responsibilities.

• Familiar with banking process, researching, and reconciling statement and accounts.

• Monitor automated systems

• Ensures that work targets and schedules are met.

• Participate in continuous improvement to process initiatives, identifying, implementing and executing changes to standard operating procedures.

• Ensure that all necessary SOPs are complete, accurate, and updated as needed.

• Evaluate, recommend, and implement process changes needed to keep accounts reconciled and improve controls.

• Participates in team projects

• Prioritize ongoing tasks, project work, and other initiatives.

• Assist Manager and Supervisor with reconciliation and reporting as needed.

Required Qualifications

Education

• Associate degree required

• Bachelor's degree preferred

Required Skills:

• Problem solving, analytical skills, exceptional follow through

• Effectively manages self and team through a fast-paced environment

• Ability to interface at all levels within the organization and instill confidence and trust

• Highly proficient with Microsoft Office products including Word, Excel, PowerPoint, Visio, and/or Project Process improvement experience

• Attention to detail and ability to abide by standard operating procedures (SOP)

• Ability to prioritize work to meet deliverables/timelines in an effective manner

• SOX compliance

Desired Skills:

• Excellent written and oral presentation skills

• Previous skill in banking, invoicing, and credit card processes

• Knowledge of Credit Management and Collections

• Ability to work across levels throughout the organization

• Ambitious - willing to act on own initiative

• Ability to be proactive in dealing with Customers.

• Ability to act under pressure in a fast-paced, diverse environment

• Self-starter with attention to detail, accuracy,

• Process oriented and organized

Soft Skills:

• Strong teamwork skills and work ethic; ability to function effectively as a contributing team member

• Ability to make effective presentations to small groups

• Cross-cultural sensitivity

• Open minded

• Highly collaborative

Additional Information

• No third party resumes will be accepted

• Drug testing and/or other employment-related inquiries may be conducted

• CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

• All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors)

• CTG is an Equal Employment Opportunity employer

• CTG is an E-Verify Company

To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary expectations to Emily.Drew@ctg.com .

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10895

Title Finance Coordinator II

Location US-NY-Painted Post

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill a Document Custodian Reviewer opening for our client in Buffalo, NY.

Location: Buffalo, NY

Duration: 12 months

Overview:

Completes entry-level review of documents from Institutional clients and reports on identified exceptions.

Primary Responsibilities:

• Complete basic data matching of documents based on agency guidelines or custodial agreements for non-agency documents for Institutional clients. Match the data on the Document Custody tracking system to original documents. The data for review is uploaded to the tracking system for reporting and tracking of file movement and storage.

• Determine if a document is an original or copy and update the tracking system accordingly.

• Follow basic review criteria according to established procedures.

• Update the tracking system with exceptions found or addressed as documents are reviewed.

• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.

• Promote an environment that supports diversity and reflects the Company brand.

• Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

• Complete other related duties as assigned.

Education and Experience Required:

• Associates degree,

• OR in lieu of a degree,

• A combined minimum of 2 years higher education and/or work experience.

• Proficiency with personal computers as well as email software.

• Demonstrated written and verbal communication skills.

• Good alpha/numeric skills.

• Demonstrated organizational skills.

• Detail-oriented.

Education and Experience Preferred:

• Ability to work under time constraints while maintaining accuracy.

Physical Requirements:

• Able to lift 30 - 50 pounds.

• Able to climb on a ladder and/or stool and bend for filing.

• Able to stand for long periods of time.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Kimberly Watzek at 716-887-7388 or Kimberly.Watzek@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10893

Title Document Custodian Reviewer

Location US-NY-Buffalo

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill a Mortgage Processor II opening for our client in Cheektowaga, NY.

Location: Cheektowaga, NY

Duration: 12 months

Overview:

Responsible for processing conventional and government loan requests based on product, underwriting, and state specific and investor guidelines.

Scope of Responsibilities:

Work closely with both Internal and External Customers such as co-workers, borrower(s) and Loan Officers.

Primary Responsibilities:

• Maintain effective communication with all necessary parties involved in a new loan application, from the customer, broker, correspondent, loan officer, and co-workers to ensure a seamless and positive application experience.

• Work with various internal departments as well as external organizations to obtain processing related documentation or obtain necessary information needed to complete an application i.e.: Verification of Employment, IRS Transcripts, title search, appraisal, bank statements, etc.

• Immediately notifies all necessary parties of irregularities relative to standard mortgage guidelines.

• Monitor and update credit reports, appraisals, income documentation, and all verifications to ensure all underwriting conditions are met. Work closely with underwriting to quickly resolve any issues or concerns.

• Perform other administrative duties supporting the origination department including, but not limited to: preparing and mailing commitment letters, title and homeowners insurance review, mailing loan suspend notices, updating loan conditions, providing the closing attorney with additional documentation, and all appropriate processing checklists.

• Ensures adherence to all regulatory requirements and guidelines.

• Strong analytical background to evaluate changes required to all regulatory documents.

• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.

• Promote an environment that supports diversity and reflects the Company brand.

• Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

• Complete other related duties as assigned.

Education and Experience Required:

• Associates degree with a minimum of one years mortgage industry experience or two years equivalent work experience,

• OR in lieu of a degree, three years equivalent work experience including a minimum of one years mortgage industry experience.

• OR six months specific Bank mortgage processing experience plus an additional 6-12 months experience in customer service, operations, or the financial services industry.

• Good PC skills with strong knowledge of spreadsheet, word processing, email, and PDF software.

Education and Experience Preferred:

• Ability to make sound decisions based on information provided.

• Knowledge of Product, Investor and Compliance Requirements.

• Versatility and flexibility working within an ever changing fast paced mortgage environment.

• Adapting to new policies and procedures to improve processes and workflow.

• Ability to function independently within time constraints.

• Excellent verbal and written communication skills.

• Highly organized with the ability to multitask.

• Strong attention to detail.

• Prioritization of daily workload.

• Ability to work in a team environment.

• Strong work ethic, reliable and dependable.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Krista Eckard at 716-887-7376 or Krista.Eckard@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10871

Title Mortgage Processor II

Location US-NY-Cheektowaga

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill a Mortgage Processor II opening for our client in Ballston Lake, NY.

Location: Ballston Lake, NY

Duration: 12 months

Overview:

Responsible for processing conventional and government loan requests based on product, underwriting, and state specific and investor guidelines.

Scope of Responsibilities:

Work closely with both Internal and External Customers such as co-workers, borrower(s) and Loan Officers.

Primary Responsibilities:

• Maintain effective communication with all necessary parties involved in a new loan application, from the customer, broker, correspondent, loan officer, and co-workers to ensure a seamless and positive application experience.

• Work with various internal departments as well as external organizations to obtain processing related documentation or obtain necessary information needed to complete an application i.e.: Verification of Employment, IRS Transcripts, title search, appraisal, bank statements, etc.

• Immediately notifies all necessary parties of irregularities relative to standard mortgage guidelines.

• Monitor and update credit reports, appraisals, income documentation, and all verifications to ensure all underwriting conditions are met. Work closely with underwriting to quickly resolve any issues or concerns.

• Perform other administrative duties supporting the origination department including, but not limited to: preparing and mailing commitment letters, title and homeowners insurance review, mailing loan suspend notices, updating loan conditions, providing the closing attorney with additional documentation, and all appropriate processing checklists.

• Ensures adherence to all regulatory requirements and guidelines.

• Strong analytical background to evaluate changes required to all regulatory documents.

• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.

• Promote an environment that supports diversity and reflects the Company brand.

• Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

• Complete other related duties as assigned.

Education and Experience Required:

• Associates degree with a minimum of one years mortgage industry experience or two years equivalent work experience,

• OR in lieu of a degree, three years equivalent work experience including a minimum of one years mortgage industry experience.

• OR six months specific Bank mortgage processing experience plus an additional 6-12 months experience in customer service, operations, or the financial services industry.

• Good PC skills with strong knowledge of spreadsheet, word processing, email, and PDF software.

Education and Experience Preferred:

• Ability to make sound decisions based on information provided.

• Knowledge of Product, Investor and Compliance Requirements.

• Versatility and flexibility working within an ever changing fast paced mortgage environment.

• Adapting to new policies and procedures to improve processes and workflow.

• Ability to function independently within time constraints.

• Excellent verbal and written communication skills.

• Highly organized with the ability to multitask.

• Strong attention to detail.

• Prioritization of daily workload.

• Ability to work in a team environment.

• Strong work ethic, reliable and dependable.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Krista Eckard at 716-887-7376 or Krista.Eckard@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10872

Title Mortgage Processor II

Location US-NY-Ballston Lake

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill a Data Engineer opening for our client in Manassas, VA.

Location: Manassas, VA (1 day per week Onsite)

Duration: Permanent Placement

USC/GC Only

Overview:

We are seeking a Data Engineer for our growing data analytics practice. The candidate will be responsible for expanding and optimizing our data and data pipeline architecture, as well as optimizing data flow. The ideal individual must have experience in data integration across multiple applications. He or she should also have experience in designing and developing ETL for data warehouse/data lakes. The Data Engineer will support our software developers, database architects, data analysts and data scientists on a variety of initiatives and will ensure optimal data delivery architecture being consistent throughout ongoing projects.

This position must work and think independently; duties of this position are to be completed under minimal guidance. Discretion in handling assigned responsibilities, including the ability to resolve problems and exercise good judgment while maintaining confidentiality. Functions are to be completed in a timely manner with acceptable quality.

Duties:

• Create and maintain optimal data pipeline architecture,

• Assemble large, complex data sets that meet functional / non-functional business requirements.

• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.

• Build data pipeline frameworks to automate high-volume and real-time data delivery to our cloud platform.

• Design and develop ETL solutions to move data from any source (relational, API, non-relational) to data warehouse/delta lakes.

• Have thorough knowledge of Data warehousing designs and have experience in designing conceptual and logical data models and flowcharts.

• Ability to write and maintain Spark and Python notebook in Azure for data integration and analysis.

• Apply modern cloud data modeling techniques to ensure development and implementation support efforts meet integration and performance expectations.

• Ability to Independently analyze data, solve, and correct issues in real time, providing problem resolution end-to-end.

• Coordinate with other IT teams and Client departments to identify future needs and requirements.

• Refine and automate regular processes, track issues, and document changes.

• Design, develop and maintain data services and/or pipelines as part of an Agile/Scrum team.

• Work with program management and engineers to implement and document complex and evolving requirements.

• Assist developers with complex query tuning and schema refinement.

• Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.

• Perform multiple tasks simultaneously and successfully perform under changing requirements and deadlines.

Minimum Qualifications and Requirements:

• Bachelor's degree or equivalent experience and a minimum of eight (8) years' experience in designing and developing data integration solutions.

• Expertise in SQL and Data warehousing concepts. Experience with modern cloud databases and services in Azure environment. This should include working with Azure synapse environment and also have knowledge of NoSQL databases specially Cosmos.

• Experience in designing and implementing ETL in Azure data integration tools (Azure data factory, Azure synapse pipelines, Spark notebooks).

• Experience in working on Delta Lake in Azure of data bricks environment and worked in implementing delta lake earlier.

• Knowledge to manage huge amounts on unstructured data from devices.

• Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools.

• Leverage DevOps tool stack to build, inspect, deploy, test and promote new or updated features.

• Experience with reporting (e.g. SSRS, Business Objects, Cognos etc.) and data visualization tools (e.g. Power BI, Tableau)

• Self-starter, motivated and takes initiative; strong interpersonal and problem-solving skills; able to work collaboratively with all levels of staff to resolve problems to maximize performance, creativity, problem solving and results.

• Seek, learn, and apply new skills/knowledge to perform job responsibilities.

• Attentive to detail with a high level of accuracy; exercise sound judgment.

• Resourceful, diplomatic, and professional; deliver outstanding customer service while managing relationships; a can-do attitude and work style that supports teamwork, collaboration and positive relationships.

• Adaptable; be able to shift priorities and focus as departmental and/or business demands change (including, but not limited to early/late hours and/or weekend hours).

• Strong analytical skills and organized; completes tasks ahead of schedule.

• Excellent written and verbal communication skills, including excellent listening skills to communicate clearly, concisely and effectively.

• Position-relevant computer experience including Microsoft Office.

• Follow all company safety practices, Standard Operating Procedures (SOP's) and policies.

Preferred Qualifications:

• Experience working with or for Federal Contractors.

• Experience in Manufacturing.

Physical Demands:

• Hearing and speech sufficient to verbally communicate in person and on the telephone constantly (66-100%).

• Mobility to constantly (66-100%) alternate between sitting, standing, walking, crouching, kneeling, etc. as required to perform job responsibilities.

Work Conditions:

• Typical office environment; no negative conditions.

• Occasional domestic travel (

Other Duties:

• Perform other duties as assigned.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Anisha Muralidhar at 716-887-7411 or Anisha.Muralidhar@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10876

Title Data Engineer

Location US-VA-Manassas

Job Detail

• Company:
  CTG

Job Description

Description

Come join us and grow your career with CTG! CTG has worked with this international, Fortune 500 end-client for over 15 years! Apply with CTG for this exciting opportunity!

CTG's premier client has a contract assignment for a Customer Service Coordinator I.

Type: Contract

Job Title: Customer Service Coordinator I

Location: Tarboro, NC

*Candidates must be able to commute and work onsite in Tarboro, NC *

Pay Rate: Based on experience

Work Hours: Monday through Friday, 8 hour/day between the hours of 8:00am and 6:00pm

Education: High school graduate or equivalent

Scope of Position: In this role, you will act as the first line of contact on the 800# phone line working directly with North American customers and a wide spectrum of employees including, Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met. You will perform the full scope of customer service tasks including problem solving, trouble shooting, negotiating, and cultivating excellent relationships with customers and co-workers. It will be expected that you will have a full understanding of department and company procedures and policies and the ability to promote company image in a positive manner and to lead by example.

Day to Day Responsibilities:

• Handle incoming high order volume received via phone and email.

• Handle high volume of Case Management related to inquiries and orders in SalesForce.com

• Interact daily with internal/external contacts using multiple systems to ensure accurate information.

• Provide information and Accurate Order Entry/Order Management for a large customer base related to inventory, pricing, technical inquires, and shipping information.

• Dedicatedly initiate corrective actions to handle customer accommodations independently by using good judgment in routine cases.

• Assist with complaints processed by the Complaint team. - Maintain and update dealer/customer profiles and confirm that the PeopleSoft notes, payment terms, carrier, and freight terms match the profile. - Follow up with New Accounts team on necessary account set up changes.

• Responsible for ensuring 100% follow-up to customers internally and externally.

• Attend Product/Technical training as scheduled.

Required Education:

• High school graduate or equivalent.

Required Years and Area of Experience:

• 2+ years of cross functional commercial or customer service experience.

Required Skills:

• Ability to handle high work volume (phone, case and order entry volume) in a fast-pace environment and stay calm in face of adversity.

• On time attendance.

• Excellent professional verbal and written communication skills

• Proficiency with Word, Excel, E-mail, Web.

• Can type at a 50-WPM average.

• Customer focused, detail oriented and effective problem solver who can independently seek a timely resolution.

• Ability to meet or exceed Department Metrics.

• Adaptable in a rapidly changing environment and can easily recognize areas for improvement and help facilitate forward movement.

Desired Experience / Qualifications / Skills:

• Experience in the Life Science industry or related field.

• Experience with PeopleSoft Order Management or a comparable system.

• Experience with SalesForce.com case management.

• Call center experience.

Soft Skills:

• Ability to work independently in a team environment and easily collaborate when necessary.

• Positive, enthusiastic and high energy.

• Dependable, committed, reliable and high work ethic.

Additional Information

• No third party resumes will be accepted

• Drug testing and/or other employment-related inquiries may be conducted

• CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

• All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors)

• CTG is an Equal Employment Opportunity employer

• CTG is an E-Verify Company

To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary expectations to Emily.Drew@ctg.com .

About Us

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company in every country in which we operate.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10868

Title Customer Service Coordinator I

Location US-NC-Tarboro

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill a Technical Engineer I opening for our client in Buffalo, NY.

Location: Buffalo, NY

Duration: 12 months

Overview:

Serves as junior technologist for an individual technology or set of technologies.

Primary Responsibilities:

• Work closely with Technology management, more experienced Engineers, and support teams on a regular basis to implement and manage the design, development, and execution of technical solutions that meet or exceed current and future needs of the organization.

• Responsibilities may include infrastructure review, implementation, and design, creation of support and user-based documentation, standards, policies, analysis, and testing.

• Interact, as part of a team, with technical peers and management on a regular basis to ensure clarity of the problem/opportunity and elicit business requirements.

• Facilitate meetings and conference calls with vendors, internal staff and senior professionals.

• Create documentation, proposals, and analysis per direction of senior staff, project staff or others.

• Seek to expand knowledge and understanding of financial services trends, practices, and technologies on a continuous basis.

• Follow and promote use of industry best practices, standards and procedures.

• Maintain a solid understanding of a specific system or service at the department level. Work with senior technical staff and management to modify, update, and change systems as assigned.

• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.

• Promote an environment that supports diversity and reflects the Company brand.

• Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

• Complete other related duties as assigned.

Education and Experience Required:

• Combined minimum of 4 years higher education and/or work experience in systems design, management and/or architecture.

Education and Experience Preferred:

• College degree.

• Minimum 2 years professional experience in a technical position.

• Ability to translate complex business and functional requirements into structured high-quality implementations using any variety of industry standard approaches.

• Demonstrated advanced technical skills.

• Demonstrated analytical skills.

• Demonstrated troubleshooting skills.

• Demonstrated problem solving skills.

• Ability to work independently and collaboratively with others in a team environment.

• Excellent written and verbal communication skills.

• Effective influencing skills.

• Process-oriented.

• Logical thinker.

• Strong knowledge of server/client and virtual technologies.

• Adaptable.

• Able to learn quickly in a rapid pace environment.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Laura Dominguez at 716-887-7203 or Laura.Dominguez@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Submit a referral to this job (https://usjobs-ctg.icims.com/jobs/10869/technical-engineer-i/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834384795)

ID 2024-10869

Title Technical Engineer I

Location US-NY-Buffalo

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill a Technical Engineer III opening for our client in Buffalo, NY.

Location: Buffalo, NY

Duration: 12 months

Overview:

Serves as advanced technologist for an individual technology or set of technologies.

Primary Responsibilities:

• Work closely with Technology management, senior Engineers, and support teams on a regular basis to implement and manage the design, development, and execution of technical solutions that meet or exceed current and future needs of the organization.

• Responsibilities may include infrastructure review, implementation, and design, creation of support and architectural documentation, standards, policies, analysis, and testing.

• Regularly and independently interact with business partners of varying associate and management levels to ensure clarity of the problem/opportunity and elicit business requirements.

• Coordinate vendor interactions and/or vendor resources as needed.

• Mentor and coach less experienced engineers, technicians, and integrators. Review documentation, proposals, and changes proposed by less experienced staff.

• Seek to expand knowledge and understanding of Financial Services trends, practices, and technologies on a continuous basis.

• Follow and promote use of industry best practices, standards and procedures.

• Maintain a strong aptitude and working knowledge of applications, systems, development environments. Maintain a detailed understanding of vendor technologies and services used by the Company.

• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.

• Promote an environment that supports diversity and reflects the Company brand.

• Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

• Complete other related duties as assigned.

Education and Experience Required:

• Combined minimum of 6 years higher education and/or work experience in systems design, management and/or architecture.

Education and Experience Preferred:

• Bachelors degree in Computer Science or Computer Engineering.

• Minimum 6 years professional experience in a technical engineering position involving infrastructure design technologies, data management and interchange, system design and/or development for complex applications.

• Ability to translate complex business and functional requirements into structured high quality implementations using any variety of industry standard approaches.

• Advanced technical skills.

• Advanced analytical skills.

• Advanced troubleshooting skills.

• Advanced problem solving skills.

• Advanced knowledge and advanced expertise in industry and/or vendor technologies.

• Able to solicit, gather, document, and analyze system specification and requirements.

• Ability to work independently and collaboratively with others in team environment.

• Ability to use effective facilitation skills and techniques to elicit and review requirements from a diverse range of stakeholders and group size.

• Understanding of how supported technologies interact with other systems and services.

• Excellent written and verbal communication skills.

• Effective influencing skills.

• Process-oriented.

• Logical thinker.

• Strong knowledge of server/client and virtual technologies.

• Adaptable.

• Able to learn quickly in a rapid pace environment.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Laura Dominguez at 716-887-7203 or Laura.Dominguez@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10875

Title Technical Engineer III

Location US-NY-Buffalo

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill a Project Manager II opening for our client in Buffalo, NY.

Location: Buffalo, NY

Duration: 12 months

Overview:

• Manages projects with multiple interfaces or initiatives, or one larger project affecting two businesses or functional areas.

• Manages changes to project scope, schedule and costs using appropriate verification techniques to keep the project plan accurate, updated, reflective of authorized project changes as defined in the change management plan, and facilitate customer acceptance.

Primary Responsibilities:

• Manage projects with multiple interfaces or initiatives, or one larger project affecting two businesses or functional areas, from initiation through close. Ensure familiarity with scope and project objectives and establish clear roles and responsibilities for project team members. Projects may be of a technical and/or non-technical nature.

• Develop Project Plan, forecast and schedule. Work with stakeholders to record detailed project requirements, constraints and assumptions to establish project deliverables, using requirement-gathering techniques (e.g. planning sessions, brainstorming, focus groups) and the project charter.

• Ensure plans for assigned projects include work breakdown, project organization chart, cost/budget and communication, risk, quality and resource plans.

• Communicate project plans to affected parties to ensure a common understanding, set expectations and align stakeholders and project team members.

• Ensure execution of tasks defined in the project plan to achieve the project goals. Execute all parts of the project plan and manage the budget/forecast. Monitor and control project work including change controls.

• Measure project performance utilizing appropriate tools and techniques to monitor progress; identify and quantify variances, complete any required corrective actions, and communicate to all stakeholders.

• Implement approved actions and workarounds required to mitigate project risk events.

• Improve project team performance by building team cohesiveness, leading, mentoring, training and motivating to facilitate cooperation, ensure project efficiency and boost morale.

• Support larger project initiatives working under the direction of higher management.

• Must be familiar with system scope and project objectives, as well as the role and responsibility of each team member, to effectively coordinate team activities.

• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.

• Promote an environment that supports diversity and reflects the Company brand.

• Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

• Complete other related duties as assigned.

Education and Experience Required:

• Bachelor's degree and a minimum of 3 years proven general management, project analysis or project management experience,

• OR in lieu of a degree,

• A combined minimum of 5 years higher education and/or work experience, including a minimum of 3 years proven general management, project analysis or project management experience including a minimum of 2 years is project management experience.

• Proficiency with personal computers as well as pertinent software packages.

Supervisory/Managerial Responsibilities:

• Supervisory, leadership of people in all work activities.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Dallas Becerra-Bell at Dallas.Becerra@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10874

Title Project Manager II

Location US-NY-Buffalo

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill a Workstation Technician opening for our client in Jacksonville, FL.

Location: Jacksonville, FL

Duration: 6 months

Overview:

• Collaborates with Workstation Support Services business units to ensure hardware and software orders are received, configured, scheduled, and installed.

• Ensure equipment is labeled according to company specifications.

• Researches, verifies, and documents device specifications according to purchase order and company standards.

• Works in conjunction with service and business units to relocate equipment as requested by departments.

• Works independently while providing on-site installation, customer service, and technical installation and/or repairs support per department or individual customer requests.

• Serves as technical and equipment liaison in the field as needed to collaborate with other support services (e.g., Help Desk, Applications, Materials Management, etc.)

• Assists with end user training as needed and is able to explain basic concepts and procedures such as hardware and software requirements, moves/adds/changes implications, scheduling and impacts on the customer of proposed break / fix options to a large and diverse customer base.

• Maintain inventory of supplies and equipment necessary to complete installations or repair requests

• Collaborate with other IT Infrastructure areas to manage parts inventory.

• Evaluates and processes equipment according to IT Security policy and guidelines.

• May require overtime and on-call participation.

Skills:

• Desktop PC Support

Education & Experience:

• High School Diploma and 2 years professional customer service experience supporting PC, Macintosh, desktop computing hardware and peripheral equipment - skills must include knowledge of Operating Systems and configuration, hardware configuration and software installation.

• OR Associate's degree.

• OR two years Technical School training in Computers, Technology, Electronics or a related field.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Laura Dominguez at 716-887-7203 or Laura.Dominguez@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10864

Title Workstation Technician

Location US-FL-Jacksonville

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill an Endpoint Coordinator opening for our client in Rochester, MN.

Location: Rochester, MN

Duration: 12 months

Overview:

• Endpoint Specialists act as the primary customer liaison for all moves, adds and change requests to the workstation environment.

• Responsibilities include coordinating the ordering, configuration, installation, and removal of all computers, printers, copiers, and related peripheral equipment.

• Work directly with customers to evaluate needs pertaining to new requests for services; preferred configuration of devices; inquiries on products and orders; and/or returns for product that has been ordered, but no longer needed.

• Gather, document, and evaluate specific customer requirements in order to ensure product order is accurate, complete, and will support the customer's needs.

• Acting on behalf of the customer, order electronic equipment within Lawson, identify and troubleshoot any ordering issues, and engage senior work unit personnel and/or Supply Chain Management staff to resolve any issues, keeping the customer up to date on order status.

• Excellent interpersonal communication and effective time management skills in order to deliver outstanding customer service in a team-based environment.

• Project management proficiencies of effectively evaluating process improvement opportunities in regard to equipment order lifecycle; thorough documentation of work; and the ability to document and communicate concepts and procedures such as hardware and software requirements, purchase requisition information, moves/adds/changes coordination/scheduling, and other various workflows in a clear, concise, easy-to-understand manner for a large and diverse customer base.

Skills:

• Excellent communication skills

• Data entry

• Creation of workorders

Education & Experience:

• High School/GED with 4 years of experience in project coordination, order fulfillment, or customer service role,

• Or Associate's degree with 2 years of experience in project coordination, order fulfillment, or customer service role,

• Or Bachelor's degree and excellent computer troubleshooting and problem solving skills.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Jamie Robinson at Jamie.Robinson@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10865

Title Endpoint Coordinator

Location US-MN-Rochester

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill a Mortgage Closing Specialist opening for our client in Cheektowaga New York.

Duration: 12 months, with potential for extension or hire

Location: Cheektowaga NY

Overview:

Liaison for the gathering of information for submission of loans for Closing Disclosure (CD) Issuance. Collaborate with applicable parties to meet target close date through time management of tasks and pipeline reporting. Ensure accuracy of data being submitted for CD Issuance: homeowners, taxes, fees, payoffs and applicable invoices for third party fees.

Primary Responsibilities:

• Assign pipeline reporting to title reviewers, review pipeline reports, and manage title review box.

• Maintain effective communication with all necessary parties involved in closing a transaction, from the customer, broker, correspondent, settlement agent, loan officer, post-closing, loan delivery, mortgage servicing, mortgage accounting, funding and co-workers to ensure a seamless closing experience.

• Work with various internal departments as well as external organizations to obtain closing related documentation or obtain necessary information needed to complete a closing (i.e., payoffs, subordination's, release's, tax, title, homeowners/flood information).

• Perform a thorough and accurate review of the file to ensure the loan is in compliance with State and Federal guidelines and obtain verbal verification of employment on all borrower's that are income qualified. This also includes but is not limited to reviewing homeowners, flood, title and tax related documents.

• Follow up on rate lock expirations and document expirations.

• Review system of record information to ensure CD can be prepared and that all documentation submitted for CD Issuance is complete and accurate.

• Proactively contact the Settlement Agents throughout collaboration process to obtain all necessary information such as fees and contact information for CD purposes.

• Evaluate close dates throughout process to ensure process is on target to meet those dates and ensure proper communication is being done to applicable parties if close date has to be changed.

Education and Experience Required:

• Assign pipeline reporting to title reviewers, review pipeline reports, and manage title review box.

• Maintain effective communication with all necessary parties involved in closing a transaction, from the customer, broker, correspondent, settlement agent, loan officer, post-closing, loan delivery, mortgage servicing, mortgage accounting, funding and co-workers to ensure a seamless closing experience.

• Work with various internal departments as well as external organizations to obtain closing related documentation or obtain necessary information needed to complete a closing (i.e., payoffs, subordination's, release's, tax, title, homeowners/flood information).

• Perform a thorough and accurate review of the file to ensure the loan is in compliance with State and Federal guidelines and obtain verbal verification of employment on all borrower's that are income qualified. This also includes but is not limited to reviewing homeowners, flood, title and tax related documents.

• Follow up on rate lock expirations and document expirations.

• Review system of record information to ensure CD can be prepared and that all documentation submitted for CD Issuance is complete and accurate.

• Proactively contact the Settlement Agents throughout collaboration process to obtain all necessary information such as fees and contact information for CD purposes.

• Evaluate close dates throughout process to ensure process is on target to meet those dates and ensure proper communication is being done to applicable parties if close date has to be changed.

Education and Experience Preferred:

• Prior Mortgage experience in Mortgage Closing whether at a Lender, Title Company or Settlement Agent's office.

• Solid knowledge of Department software.

• Knowledge of Product, Investor and Compliance Requirements.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Kimberly Watzek at 716-887-7388 or Kimberly.Watzek@ctg.com . Kindly forward this to any other interested parties-thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10863

Title Mortgage Closing Specialist I

Location US-NY-Cheektowaga

Job Detail

• Company:
  CTG

Job Description

Description

CTG is seeking to fill an Endpoint Coordinator opening for our client in Rochester, MN.

Location: Rochester, MN

Duration: 12 months

Overview:

• Endpoint Specialists act as the primary customer liaison for all moves, adds and change requests to the workstation environment.

• Responsibilities include coordinating the ordering, configuration, installation, and removal of all computers, printers, copiers, and related peripheral equipment.

• Work directly with customers to evaluate needs pertaining to new requests for services; preferred configuration of devices; inquiries on products and orders; and/or returns for product that has been ordered, but no longer needed.

• Gather, document, and evaluate specific customer requirements in order to ensure product order is accurate, complete, and will support the customer's needs.

• Acting on behalf of the customer, order electronic equipment within Lawson, identify and troubleshoot any ordering issues, and engage senior work unit personnel and/or Supply Chain Management staff to resolve any issues, keeping the customer up to date on order status.

• Excellent interpersonal communication and effective time management skills in order to deliver outstanding customer service in a team-based environment.

• Project management proficiencies of effectively evaluating process improvement opportunities in regard to equipment order lifecycle; thorough documentation of work; and the ability to document and communicate concepts and procedures such as hardware and software requirements, purchase requisition information, moves/adds/changes coordination/scheduling, and other various workflows in a clear, concise, easy-to-understand manner for a large and diverse customer base.

Skills:

• Excellent communication skills

• Data entry

• Creation of workorders

Education & Experience:

• High School/GED with 4 years of experience in project coordination, order fulfillment, or customer service role,

• Or Associate's degree with 2 years of experience in project coordination, order fulfillment, or customer service role,

• Or Bachelor's degree and excellent computer troubleshooting and problem solving skills.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Jamie Robinson at Jamie.Robinson@ctg.com . Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work CertifiedTM company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

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ID 2024-10865

Title Endpoint Coordinator

Location US-MN-Rochester

Job Detail

• Company:
  CTG