Company Detail

Job Description

7203 - Cypress Fairbanks - 19500 Northwest Fwy, Jersey Village, Texas, 77065

CarMax, the way your career should be!

About this job

Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will be the vital link between a customer's online buying experience to their home delivery, providing an iconic car-buying experience. As a Vehicle Delivery Driver, you will need more than just driving skills. You will be responsible for loading and unloading a customer's vehicle, delivering paperwork for signature, and probably the most gratifying part of the process, handing over a set of keys to customers to enjoy their new car!

What you will do - Essential Responsibilities

• Operating a two-car hauler for customer vehicle deliveries. In most states, a Class A, B, or C commercial driver's license is not necessary. See qualifications and requirements for more details

• Load, transport and off-load CarMax vehicles at various locations to ensure the right vehicle is in the right place at the right time for our CarMax teams and customers

• Facilitate the completion of Home Delivery and Appraisal Checkout transactions

• Interact with customers, other associates and team members to provide outstanding internal and external customer service.

• Complete pre- and post-transportation vehicle condition verifications

• Carry out daily equipment inspections to ensure our transport operations run smoothly and safely

• Maintain all necessary logs and documentation as required by company.

Be part of the team that's driving up standards

We're setting new standards for the auto industry, and that includes the challenges and rewards offered at CarMax. Driving a company-owned truck, you will be responsible for vehicle deliveries. More than a driver, you will be the face of CarMax, making the most of your strong communication and teamwork skills. In addition, you will enjoy a generous range of company benefits including paid vacation, health and welfare benefits such as medical, dental, vision, EAP, as well as 401k retirement savings plans, and car purchase discounts.

Qualifications and Requirements

• Must be 21 years of age or older

• Valid state-issued driver's license

• Commission as a notary public may be required for some states

• Additional Licensing and Endorsement requirements may apply for select states

• Illinois - Class C Driver's License Required

• Indiana - Class D Driver's License with a -For Hire- endorsement required

• Louisiana - Class D Chauffeur's License required

• Michigan - Chauffer's License Required

• Mississippi - Class D Commercial License required

• Missouri - Class E (For-Hire) License required

• Tennessee - Class D License with an F Endorsement required

• Driving record with no more than 6 penalty points within the last three years

• 1+ year of customer service experience

• Good communication and teamwork skills

• Must possess DOT Medical Card or must be able to pass DOT certified Medical Exam to obtain DOT Medical Card within 28 days of hire

• Adherence to all applicable CarMax policies and procedures,

• Able to lift heavy objects (up to 50 lbs) and winch transported vehicles during the loading process

• Proficiency in operating a 10-speed transmission

• Willingness to work outdoors in various weather conditions

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7104 - Norcross - 1975 Beaver Ruin Rd, Norcross, Georgia, 30071

CarMax, the way your career should be!

Tune up your skills in vehicle repair and build a great career

If you want to learn how to repair and recondition vehicles to the highest standards, CarMax is the place to be. You will use your skills to get vehicles ready for our customers, ensuring they are safe and reliable. The Automotive Apprentice will learn to repair engines, adjust steering and suspension, fix heating and air conditioning and more. In return, you will also enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and vehicle purchase discounts.

What you will do - Essential responsibilities

• Build confidence, experience and skills as an automotive mechanic across a wide range of domestic and foreign vehicles

• Work as part of a team to solve technical problems quickly and effectively

• Follow and promote our high standards of safety, cleanliness and organization

Learn from a team that cares about customers and their cars

CarMax Apprentice Techs work in a fast-paced environment where motivation is key. Working together with other technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. The work environment is clean, modern, and climate-controlled, where you can work comfortably all year. We're ready to invest in you so you can build a future with CarMax.

Qualifications and requirements

• Some knowledge and experience of repairing vehicles

• Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time

• Manage multiple tasks in a fast-paced environment

• Good communication skills and attention to detail

• Possession of a valid driver's license

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7283 - Columbus Easton - 3800 Morse Rd, Columbus, Ohio, 43219

CarMax, the way your career should be!

Peer leader to Business Office Associates, responsible for processing and auditing paperwork associated with sales, leading self and others through daily business requirements, cash management, and providing exceptional customer service.

What you will do:

• Mentors Business Office Associates, assisting them with development and training

• Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines

• Participates in the rotation of the -Manager on Duty- role - responsible for delegating and directing the business office work flow, answering questions related to transactions, handling customer issues/concerns and following up on delegated business office work tasks

• Delegates and follows up on various Business Office tasks

• Provides customer service by listening, answering customer questions and explaining paperwork process

• Processes paperwork associated with retail automobile sales including printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and titling, and auditing completed paperwork

• Processes paperwork associated with an appraisal lane purchase including title collection calls and follow up, obtaining proper paperwork and signatures from customers and sending appropriate documentation to Corporate for funding of drafts

• Manages cash including receiving and counting money, distributing funds, preparing deposits and handling of the safe with considerations to security

• Processes paperwork affiliated with the state DMV. This includes submitting paperwork necessary to title and register a vehicle for a customer after the sale

• Clerical responsibilities including copying, filing and answering phones

• May assist in hiring process by attending job fairs and performing interviews in partnership with a manager

Qualifications:

Work requires ability to:

• Create and maintain a positive work environment

• Perform supervisory tasks (preferred experience: 3 years of customer facing work; 1 year of supervisory work)

• Delegate effectively

• Follow up

• Make decisions using independent and sound judgment

• Resolve customer and associate issues

• Read, interpret and transcribe data in order to maintain accurate records

• Understand numeric filing system

• Use word processing, spreadsheet and other programs, displaying intermediate PC skills

• Multi-task in a high energy, fast-pace work environment, leading self and others through prioritization of changing daily business needs.

• Lift objects that weigh as much as 15-20 lbs

• Speak and listen effectively in dealing with internal and external customers in person and over the phone

• Complete CarMax provided training on the functional areas of the Business Office, allowing for cross-training and full coverage of Business Office

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7107 - Orlando - 6375 S Semoran Blvd, Orlando, Florida, 32822

CarMax, the way your career should be!

CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax

Ensure every vehicle is one our customers can rely on

At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax's high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we'll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning.

You will also enjoy a generous range of company benefits including:

• Paid time off

• Medical / dental coverage

• 401k with company match

• Vehicle discount

• Tuition reimbursement

• and more!

What you will do - Essential responsibilities

• Automotive Technicians diagnose, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease

• Work as part of a team to solve technical problems quickly and effectively

• Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles

• Follow and promote our high standards of safety, cleanliness and organization

Be part of a team that cares about customers and their cars

CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations.

Qualifications and requirements

• Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning

• Knowledge of health and safety compliance

• Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time

• Manage multiple tasks in a fast-paced environment

• Good communication skills and attention to detail

• Possession of a valid driver's license

• Where required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2)

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7101 - Richmond - 11090 W Broad St, Glen Allen, Virginia, 23060

CarMax, the way your career should be!

About this job

The Senior Manager of Consumer Logistics is responsible for the execution along with growth and development of the CarMax transportation consumer programs. The Senior Manager will lead the operational design and execution of the home delivery & appraisal pickup Logistics processes. This leader will directly manage the operational solutions for these programs along with a team of direct reports based in the field.

What you will do - Essential Responsibilities

• Build operational structures to facilitate home delivery & appraisal pickup

• Collaborate with internal business partners to build scalable solutions to support consumer facing operations

• Partner with Procurement to identify and contract additional transport channels to support business growth, including 3PL opportunities

• Lead performance discussions with the Field & Carriers service partners to set customer service goals & standards

• Create KPIs with scorecarding process of internal and external processes to drive results

• Develop QBR process for carrier base supporting the program

• Promote teamwork and develop talent within the team

• Directly manage & develop field level Logistics Managers across the country

• Own resolution all customer escalations

• Partner with technology to build out the long term solutions to improve program efficiency

• Drive cost savings and fleet efficiency by executing the manager move type decision tree

• Promote safety and compliance with the U.S.D.O.T and state requirements

Analysis & Reporting:

• Present ongoing reporting for consumer-based programs to ensure operational targets are met

• Directly own relationship with alternative delivery team on delivery forecasting and capacity needs

Purpose of the role

At CarMax, our consumer-based programs have expanded as a nationwide service offering. Directly managing the operational solutions for this program will be imperative in a world class customer experience. The Senior Manager of the consumer-based Logistics programs will directly manage locally based Logistics teams to ensure consistent logistics execution. The leader will need to directly interface with their business partners to ensure the logistics solutions align to the service needs of our customers.

Qualifications and Requirements

• 4 year degree required, Business or Logistics focus preferred

• 3 years Logistics experience required

• Strong ability to work productively and independently

• Strong customer service and relationship building skills

• Ability to travel up to 50% required

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7951 - CBC-Raleigh - 12800 Tuckahoe Creek Pkwy, Richmond, Virginia, 23238

CarMax, the way your career should be!

This posting is reserved for candidates who are currently attending or have graduated in the past 1 year from a post-secondary automotive or collision program. Please disregard this posting location as you will discuss your preferred store location with our recruiting team.

When our vehicles shine, you will shine

CarMax customers expect to choose from a range of vehicles that look good and meet CarMax's high standards. Working alongside a team of experienced technicians, you will ensure the paintwork and interiors are finished to CarMax's high standards. From replacing parts and sanding, to cleaning and waxing, we bring out the best in every vehicle. And we'll help bring out the best in you too, with a clean, modern, climate-controlled environment where you can work comfortably all year. You will also enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.

What you will do - Essential responsibilities

• Complete cosmetic inspections of vehicles, noting what's needed to transform them into cars we can be proud of and our customers will love

• Repair and replace small plastic and other parts to ensure everything about the vehicle is in good working order

• Perform paint retouching, post-paint finishing, waxing and buffing to make cars look as good as new

• Follow and promote CarMax's high standards of safety, cleanliness and organization

Be part of a team that cares about customers and their cars

Things move fast at CarMax, but our standards of quality remain high. Your job is to make sure that each car you work on meets these standards, with a look and feel as good as the last. Enthusiasm and attention to detail are vital in meeting that mark. Our teams rise to the challenge by respecting and sharing each other's experience and knowledge, working together as a team to deliver great results.

Qualifications and requirements

• Experience in one or more of the following is preferred: washing, waxing, cleaning and buffing, masking, sanding, grinding and applying paint; removing and replacing small parts, carrying out minor repairs

• Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time

• Customer focus and attention to detail

• Possession of valid driver's license

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

About this job

CarMax is disrupting the industry by empowering customers to buy a car on their own terms, providing an iconic customer experience. The CarMax Master Data Management team is looking for a Software Engineer II - to provide data integrations to our MDM system that will enable trusted operational master data across the enterprise. Overall, you will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that's right for them.

What you will do - Essential Responsibilities

• Develop and maintain high performing Rest APIs using .NET (C#) in Azure

• Develop data ingestion and syndication pipelines through events with Azure Functions, Azure Queues, and Azure Service Bus

• Design data integrations with reusable patterns, built for scalability and reliability

• Develop robust monitoring, alerting and reconciliation functionality

Qualifications and Requirements

• Bachelor's Degree in Computer Science, Decision Science, Engineering, Statistics, or a related field, or equivalent alternative education, skills, and/or practical experience is required

• 2+ years experience with hands on development of REST APIs and event based data integrations. Preferably in Azure using .NET.

• Basic knowledge and experience with Object Oriented Design and Principles. Hands-on experience with Microsoft.NET (#C) and .NET Core

• Experienced in troubleshooting and monitoring production integrations.

• Strong communication both written and verbal.

Preferred Qualifications

• MDM Experience

• Knowledge and experience with Cloud services, CI/CD pipelines, and coding best practices

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Remote Work:

Work location is flexible if approved by the Company except that position may not be performed remotely from Hawaii or Colorado

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

About this job

CarMax is disrupting the industry by empowering customers to buy a car on their own terms, providing an iconic customer experience. The CarMax Master Data Management team is looking for a Sr. Software Engineer - to provide data integrations to our MDM system that will enable trusted operational master data across the enterprise. Overall, you will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that's right for them.

What you will do - Essential Responsibilities

• Develop and maintain high performing Rest APIs using .NET (C#) in Azure

• Develop data ingestion and syndication pipelines through events with Azure Functions, Azure Queues, and Azure Service Bus

• Design data integrations with reusable patterns, built for scalability and reliability

• Develop robust monitoring, alerting and reconciliation functionality

• Implement continuous integration and dev ops practices

• Mentor associates

Qualifications and Requirements

• 4+ years experience with hands on development of REST APIs and event based data integrations. Preferably in Azure using .NET.

• Extensive knowledge and experience with Object Oriented Design and Principles. Hands-on experience with Microsoft.NET (#C) and .NET Core

• Knowledge and experience with Cloud services, CI/CD pipelines, and coding best practices

• Experienced in developing high quality extensible and reusable code solutions and API Framework.

• Experienced in troubleshooting and monitoring production integrations.

• Strong communication both written and verbal.

• A degree in Computer Science or a related discipline or equivalent experience

Preferred Qualifications

• MDM Experience About CarMax (DO NOT UPDATE)

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

About this job

CarMax is disrupting the industry by empowering customers to buy a car on their own terms, providing an iconic customer experience. The CarMax Master Data Management team is looking for a Sr. Software Engineer - to provide data integrations to our MDM system that will enable trusted operational master data across the enterprise. Overall, you will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that's right for them.

What you will do - Essential Responsibilities

• Develop and maintain high performing Rest APIs using .NET (C#) in Azure

• Develop data ingestion and syndication pipelines through events with Azure Functions, Azure Queues, and Azure Service Bus

• Design data integrations with reusable patterns, built for scalability and reliability

• Develop robust monitoring, alerting and reconciliation functionality

• Implement continuous integration and dev ops practices

• Mentor associates

Qualifications and Requirements

• 4+ years experience with hands on development of REST APIs and event based data integrations. Preferably in Azure using .NET.

• Extensive knowledge and experience with Object Oriented Design and Principles. Hands-on experience with Microsoft.NET (#C) and .NET Core

• Knowledge and experience with Cloud services, CI/CD pipelines, and coding best practices

• Experienced in developing high quality extensible and reusable code solutions and API Framework.

• Experienced in troubleshooting and monitoring production integrations.

• Strong communication both written and verbal.

• A degree in Computer Science or a related discipline or equivalent experience

Preferred Qualifications

• MDM Experience About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Remote Work:

Work location is flexible if approved by the Company except that position may not be performed remotely from Hawaii or Colorado

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

6037 - Gainesville FL - 4185 N Main St, Gainesville, Florida, 32609

CarMax, the way your career should be!

CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax

Ensure every vehicle is one our customers can rely on

At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax's high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we'll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning.

You will also enjoy a generous range of company benefits including:

• Paid time off

• Medical / dental coverage

• 401k with company match

• Vehicle discount

• Tuition reimbursement

• and more!

What you will do - Essential responsibilities

• Automotive Technicians inspect, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease

• Work as part of a team to solve technical problems quickly and effectively

• Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles

• Follow and promote our high standards of safety, cleanliness and organization

Be part of a team that cares about customers and their cars

CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations.

Qualifications and requirements

• Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning

• Knowledge of health and safety compliance

• Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time

• Manage multiple tasks in a fast-paced environment

• Good communication skills and attention to detail

• Possession of a valid driver's license

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7951 - CBC-Raleigh - 12800 Tuckahoe Creek Pkwy, Richmond, Virginia, 23238

CarMax, the way your career should be!

This posting is reserved for candidates who are currently attending or have graduated in the past 1 year from a post-secondary automotive or collision program.

Please disregard this posting location as you will discuss your preferred store location with our recruiting team.

Tune up your skills in vehicle repair and build a great career

If you want to learn how to repair and recondition vehicles to the highest standards, CarMax is the place to be. You will use your skills to get vehicles ready for our customers, ensuring they are safe and reliable. The Automotive Apprentice will learn to repair engines, adjust steering and suspension, fix heating and air conditioning and more. In return, you will also enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and vehicle purchase discounts.

What you will do - Essential responsibilities

• Build confidence, experience and skills as an automotive mechanic across a wide range of domestic and foreign vehicles

• Work as part of a team to solve technical problems quickly and effectively

• Follow and promote our high standards of safety, cleanliness and organization

Learn from a team that cares about customers and their cars

CarMax Apprentice Techs work in a fast-paced environment where motivation is key. Working together with other technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. The work environment is clean, modern, and climate-controlled, where you can work comfortably all year. We're ready to invest in you so you can build a future with CarMax.

Qualifications and requirements

• Some knowledge and experience of repairing vehicles

• Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time

• Manage multiple tasks in a fast-paced environment

• Good communication skills and attention to detail

• Possession of a valid driver's license

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7106 - Charlotte - 7700 Krefeld Dr, Charlotte, North Carolina, 28227

CarMax, the way your career should be!

Tune up your skills in vehicle repair and build a great career

If you want to learn how to repair and recondition vehicles to the highest standards, CarMax is the place to be. You will use your skills to get vehicles ready for our customers, ensuring they are safe and reliable. The Automotive Apprentice will learn to repair engines, adjust steering and suspension, fix heating and air conditioning and more. In return, you will also enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and vehicle purchase discounts.

What you will do - Essential responsibilities

• Build confidence, experience and skills as an automotive mechanic across a wide range of domestic and foreign vehicles

• Work as part of a team to solve technical problems quickly and effectively

• Follow and promote our high standards of safety, cleanliness and organization

Learn from a team that cares about customers and their cars

CarMax Apprentice Techs work in a fast-paced environment where motivation is key. Working together with other technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. The work environment is clean, modern, and climate-controlled, where you can work comfortably all year. We're ready to invest in you so you can build a future with CarMax.

Qualifications and requirements

• Some knowledge and experience of repairing vehicles

• Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time

• Manage multiple tasks in a fast-paced environment

• Good communication skills and attention to detail

• Possession of a valid driver's license

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

6021 - Savannah - 8989 Abercorn Street, Savannah, Georgia, 31406

CarMax, the way your career should be!

CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax

Ensure every vehicle is one our customers can rely on

At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax's high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we'll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning.

You will also enjoy a generous range of company benefits including:

• Paid time off

• Medical / dental coverage

• 401k with company match

• Vehicle discount

• Tuition reimbursement

• and more!

What you will do - Essential responsibilities

• Automotive Technicians diagnose, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease

• Work as part of a team to solve technical problems quickly and effectively

• Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles

• Follow and promote our high standards of safety, cleanliness and organization

Be part of a team that cares about customers and their cars

CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations.

Qualifications and requirements

• Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning

• Knowledge of health and safety compliance

• Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time

• Manage multiple tasks in a fast-paced environment

• Good communication skills and attention to detail

• Possession of a valid driver's license

• Where required by State/Local law, maintain ASE Certification in Brakes A4 and Steering & Suspension A5

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220

CarMax, the way your career should be!

About this job

Store Applications is a grouping of Value Streams that are responsible for all of the applications required to manage and execute the in-store experience for 200+ locations at CarMax. The in-store CarMax experience spans the entire customer journey; from customer inception to Sales to CarMax's loyalty programs. These teams operate within the Agile Framework and deliver continuous value to each of the Value Streams. These teams will help drive the bottom-line sales of a growing Fortune 500 company. As part of these Value Streams, CarMax is looking for a Senior Quality Engineer to work directly with Agile development teams to ensure quality software is delivered to our associates and customers.

What you will do - Essential Responsibilities

• Participates in all Agile ceremonies for Team

• Plans and executes tests to cover functional, integration, compatibility and regression needs and reports back findings to the Team

• Helps lead test automation effort, contributes to framework design and suggest process improvements

• Understands each area of the business, grasp their processes and learn how they work together

• Understands complex problems, develops solutions and can communicate to both people inside and outside of their team

• Uses and modifies existing libraries / tools for automation testing

• Deciphers between basic business requirements and technical requirements

• Creates test strategies and plans for team and assists other teams when needed

• Leads the BDD/ATDD effort on their team to help move testing left

• Identifies new tools for adoption

• Writes general documentation regarding QE processes and tools

• Develops key quality metrics and reports to stakeholders in the organization

• Participates in the interview of new candidates

Purpose of the role

The Senior Quality Engineer is an essential role in the software development life cycle and ensures only properly tested software is released to production. A flawless customer experience is our top priority and this role plays a major part in that company goal. By designing and executing properly prepared test cases (both manual and automated) and working closely together with the entire agile team, this goal is achievable. This position focuses on both the agile team as well as the QE organization.

Qualifications and Requirements

• 5+ years of experience in software quality assurance

• Strong understanding of IT systems including system design, Object Oriented Design, databases and programming concepts specifically HTML, browsers, JavaScript, Web Services and AJAX.

• Strong background in test automation using Cucumber & Selenium preferred

• Strong oral/written communication, presentation, and organizational skills

• Strong interpersonal and communication skills for driving strategic initiatives through large and diverse organizations.

• Ability to work within multiple work streams at one time

• Preferred Experience:

• Experience with BDD/ATDD

• Education:

• 4-year bachelor's degree in Computer Science or IT related course of study preferred

About CarMax (DO NOT UPDATE)

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7041 - CarMax Shockoe - 140 Virginia Street, Richmond, Virginia, 23219

CarMax, the way your career should be!

ABOUT THIS JOB :

The Manager is responsible for managing a team of associates through development; the oversight of support; the oversight of the team's strategic mission within IT; ensuring the team's collaboration throughout IT; and, ensuring positive interaction with all customers and external partners. The position requires strong interpersonal, communication, organizational and managerial skills.The Manager is responsible for implementing the mission of their team and influencing the strategic vision and goals of their team through the successful work of their team members.The Manager is responsible for the support of all systems within their team's area of responsibility. This includes ensuring that the team is focused on strong customer service, collaborating to successfully resolve conflict with a win-win resolution and that the team's efforts consistently meet CarMaxR business requirements, direction, and standards.

Who we are looking for:

The Senior Technology Manager's primary responsibility is to partner with their business areas and provide technology solutions and services that help deliver CarMax's strategic mission and plans. This position will direct and manage the strategic planning, software development, implementation, administration and maintenance for a large suite of application systems.

This includes development of long and short-term technology solutions that address business goals and deliver improved profitability, efficiency and an unrivaled associate experience.

Position Requirements:

• Identify the appropriate goals for the teams

• Prioritizing objectives and provide a holistic approach to solution recommendations that includes ROI, time to market, scalability as well as alternative recommendations

Communication

• Partner with business stakeholders, peer groups, the Technology management team and key associates.

• Present the vision to executive management.

• Communicate the vision to executive management while also providing guidance for the team to support the strategic direction.

Team Leadership and Development

• Attract, recruit, retain and coach a strong team of skilled and engaged associates aligned to the overall mission.

• Create clear role expectations and develop associates to reach their full potential - understand their goals and needs, partner in their development, provide advice, feedback, training and advocacy

Technology

• Continue to grow one's knowledge base and stay current with industry trends while also formulating a technology plan for each business area based on in-depth understanding of the current business needs and their future direction.

QUALIFICATIONS:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Passionate about information technology

• Persuasive communicator - able to explain complex or intangible concepts to stakeholders at all levels

• Good listener - weighs input from multiple perspectives when forming opinions and recommendations

• Collaborative and team-oriented work approach

• Experience gaining consensus among a large, diverse group of stakeholders

• Experience managing, training and mentoring others in Technology software development and SaaS/Software Package implementation best practices.

• Able to easily motivate and inspire team members, peers, stakeholders and executives

• Innovative; thinks beyond boundaries

• Analytical; solves problems at root cause and prioritizes effectively

• Continuous learner and improvement mentality; never satisfied

• Comfortable speaking to large audiences and executives

• Flexible and open-minded; proactively seeks input from others

• Entrepreneurial drive and spirit; enjoys working in a fast-paced environment

• Handles constructive criticism with ease; adapts easily and efficiently to change

• Posting: Role (Remote)

• Work location is flexible if approved by the Company except that position may not be performed remotely from Hawaii or Colorado

EDUCATION and EXPERIENCE:

• BS/BA degree - Technology related, preferred

• 5+ years of experience in Information Technology with 5+ years of application systems development and implementation

• 3+ years' experience managing direct reports

• 3+ years of experience required leading software projects leveraging Agile practices, required

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7136 - Duarte - 1131 Central Ave, Duarte, California, 91010

CarMax, the way your career should be!

General Summary:

Under general supervision, responsible for assisting technicians with determining the correct part number(s), locating parts, receiving parts into inventory, distributing parts to customers (both internal and external), proper documentation of all transactions, returning incorrect/defective parts to vendors, inventory control and maintenance, OSHA/EPA compliance, and outstanding customer service.

Principle Duties And Responsibilities:

Provide customers (both internal and external) with the correct part(s) for their vehicle.

Locate and receive shipment of parts.

Receive parts into inventory.

Maintain the parts inventory for neatness, accuracy (cycle counts), and correct stocking levels.

Control service supplies to minimize waste.

Allocate parts in the AutoMation system.

Return incorrect and/or defective parts to parts vendor or manufacturer.

Meets all requirements of OSHA/EPA guidelines.

Provide outstanding customer service at all times.

Job Specifications:

Work requires ability to:

Read, interpret and transcribe data in order to maintain accurate records.

Intermediate PC Skills with spreadsheet knowledge.

Successfully work with and through associates of other departments within the Store.

Required performing multiple duties in a high-energy, fast-paced working environment.

Lift objects that weigh as much as 50 lbs.

Understand numeric filing system.

Speak and listen effectively in dealing with customers/associates, both in person and over the phone.

Complete CarMax provided training in all areas of the Parts process.

Working Conditions:

Primarily indoor office environment. May include working at times in noisy conditions and/or inclement weather.

May require walking or standing for an extended time.

Flexible work hours with shifts that may include nights, weekends, holidays and 12-hour days.

Wears CarMax clothing (acquired through the company) at all times while working in the store.

Disclaimer And Approvals:

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice.

This document has been reviewed and approved by management and Human Resources and can not be modified without written consent by a member of management authorized to modify any such responsibilities.

CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7196 - Riverside - 7980 Auto Dr, Riverside, California, 92504

CarMax, the way your career should be!

General Summary:

Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before, during, and after the service/repair processes.

Principle Duties and Responsibilities:

Meet and greet all service customers in a friendly manner conveying exceptional customer service skills and empathy throughout the entire customer interaction.

Assist Service/Customer Operators with incoming service calls when needed.

Accurately interview and document customer concerns.

Establish specific call time with each customer to update them on the status of their vehicle and consistently meet those call time commitments, (This may require multiple calls to the same customer each day).

Create repair orders, and route work to technicians or mechanical associates.

Obtain accurate estimates and approvals for Extended Service Policy (ESP) claims.

Consult with customers regarding needed repairs.

Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing. .

Close and invoice repair orders.

Clearly explain and communicate all recommendations/repairs/service/maintenance performed to ensure customer understanding.

Collects service payments and manages cash including receiving and counting money.

Balance a busy workload and properly dispatch work to the appropriate technician/mechanical associate. Ensure all customer concerns are addressed and resolved in a timely manner.

Job Specifications:

Work requires ability to:

Demonstrate exceptional interpersonal, communication, and customer service skills.

Demonstrate exceptional telephone etiquette and active listening skills.

Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes.

Meet or exceed CarMax guidelines for customer satisfaction.

Read, interpret and transcribe data in order to maintain accurate records.

Intermediate computer skills, including spreadsheet knowledge.

Successfully work with associates in other departments within the store.

Perform multiple duties in a high-energy, fast-paced working environment.

Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone.

Stay current in CarMax provided training in all areas of the Service process.

Working Conditions:

Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions.

Requires walking or standing for extended periods of time.

Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.

Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.

Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7243 - Lithia Springs - 1977 Thornton Rd, Lithia Springs, Georgia, 30122

CarMax, the way your career should be!

General Summary:

Under general supervision, deliver exceptional customer service by supporting the Service Department by assisting customers on the phone and in person before, during and after service/repair processes.

Principle Duties and Responsibilities:

Answer all incoming service calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer interaction.

Assist Customer Advisors/Service Consultants with customers when needed.

Answer basic service department questions, schedule service appointments, route customers' calls. Provide written messages to the responsible party in a timely manner.

Complete reminder calls for customers scheduled for an appointment

Assist the service department in contacting customers once special ordered parts have arrived to schedule appointments

Contact customers with Repair Requests to schedule appointments File repair orders and all supporting documentation daily.

Audit all sublet invoices to ensure they are processed and resolved per CarMax Guidelines. Ensure the loaner log and dealer tags are always in compliance with audit requirements.

Job Specifications:

Accountable to Associate 1 Competency Model

Demonstrate exceptional interpersonal, communication, and customer service skills.

Demonstrate exceptional telephone etiquette and active listening skills.

Execute Retail Service Standardized Work

Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes.

Maintain or exceed the CarMax guidelines for customer satisfaction.

Read, interpret and transcribe data in order to maintain proper records.

Intermediate computer skills including spreadsheet knowledge.

Service Operator Job Description

Successfully work with associates in other departments within the store.

Perform multiple duties in a high-energy, fast-paced working environment.

Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone.

Stay current in CarMax provided training in all areas of the Service process.

Possess intermediate computer skills

Working Conditions:

Primarily indoor environment; may include working at times in noisy conditions.

May require sitting or standing for extended periods of time.

Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.

Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.

Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies.

Disclaimer and Approvals:

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities.

CarMax is an Equal Opportunity Employer and complies with federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, disability and other protected characteristics. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax.

This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

6116 - Warner Robins - 551 S. Houston Lake Rd., Warner Robins, Georgia, 31088

CarMax, the way your career should be!

An opportunity in the auto industry you can count on

If you want to build a career in the auto industry, start with a company that's leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We're proud to offer our customers vehicles they can rely on. It's made us the nation's largest retailer of used cars and a place where you can build a rewarding future.

What you will do - Essential responsibilities

• Log and track deliveries and vehicle inventory

• Move cars around the site so they are available for customers to view

• Ensure our locations are always welcoming to customers

• Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve

• Learn about delivering great customer experiences from an expert team

Build your success on ours

Inventory Associates are always busy and never stop learning in the fast-paced environment of a CarMax store. Everyone's contribution counts to deliver a great experience for customers. CarMax brings out the best in you as you bring out the best in our cars through your teamwork and attention to detail. Our associates enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.

Qualifications and requirements

• A high level of motivation

• Possession of a valid driver's license

• Good communication and teamwork skills

• Work outdoors in all types of weather

• Flexibility to work evenings and weekends

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

6116 - Warner Robins - 551 S. Houston Lake Rd., Warner Robins, Georgia, 31088

CarMax, the way your career should be!

General Summary:

At CarMax, all new managers complete a structured four-month training program to ensure they are prepared to succeed in their new role. The Front-Line Manager in Training is a training and development program designed to give a new CarMax manager the tools they need to assume the role of a Front-Line Manager within the Service Operations department. All Front-Line Managers in Training must successfully complete the training program before taking on the role of a Front-Line Manager.

Training includes learning the following:

- Roles and responsibilities of functional areas within Service Operations

- End to end production process including inventory management, cosmetic and mechanical repair

- Fundamental management skills of leaders at CarMax through our Management Development Program

Upon successful completion of the Front-Line Manager in Training Program, the new Manager will be placed in one of the following roles: Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager.

Principle Duties & Responsibilities:

• Ability to demonstrate learnings throughout the training program

• Support the execution of store procedures and processes

• Successfully complete the Management Development Program

Qualifications:

• 3+ Years of experience as a Manager experience preferred

• Work through and manage a team to achieve goals

• Read, interpret and transcribe data in order to maintain accurate records

• Demonstrate the ability to multi-task

• Speak and listen effectively in working with customers/associates, both in person and over the phone

• Demonstrate computer skills with a variety of common and proprietary software

• Possess a valid Driver's License

Working Conditions:

• Combination of indoor and outdoor work environment; may include working in noisy situations and/or inclement weather conditions.

• Requires walking or standing for extended periods of time.

• Variety of work schedules with shifts that may include nights, weekends, and holidays

• Occasional travel to other work locations

• Follow all CarMax, state and federal policies, rules and regulations, including, but not limited to: O.S.H.A., and EPA, Personal Protective Equipment, proper waste disposal in required areas, attendance, Asset Protection, Integrity and Standards of Professional Appearance

• Wears CarMax clothing (acquired through the company store) at all times while working in the store

Disclaimer and Approvals:

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax, with or without notice.

This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify and such responsibilities.

CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create and contractual rights of any kind between the Company and its Associates.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

6116 - Warner Robins - 551 S. Houston Lake Rd., Warner Robins, Georgia, 31088

CarMax, the way your career should be!

• Experience in one or more of the following is preferred: washing, waxing, cleaning and buffing, masking, sanding, grinding and applying paint; removing and replacing small parts, carrying out minor repairs

• Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time

• Customer focus and attention to detail

• Possession of valid driver's license

• Complete cosmetic inspections of vehicles, noting what's needed to transform them into cars we can be proud of and our customers will love

• Repair and replace small plastic and other parts to ensure everything about the vehicle is in good working order

• Perform paint retouching, post-paint finishing, waxing and buffing to make cars look as good as new

• Follow and promote CarMax's high standards of safety, cleanliness and organization

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144

CarMax, the way your career should be!

About this job

Each year, CarMax Auto Finance, in Kennesaw, GA, helps more than 300,000 customers with their vehicle financing. We strive for a simple and seamless experience by offering fast, on-site financing, competitive terms, and convenient payment methods. Our teams understand that the purchase of a vehicle is just the beginning, and we're committed to being there throughout every step and milestone of vehicle ownership.

What you will do - Essential Responsibilities

• Conduct routine control activities such as audits of customer accounts and the work of other associates, analyze trends found within the data, and partner with business partners to determine root cause

• Recognize and communicate items requiring follow-up or correction with Lead Representatives and appropriate levels of leadership

• Utilize various systems and resources appropriately to determine the extent of the issue and to provide valid, credible suggestions to the business partner

• Review escalated customer account issues requiring additional research

• Perform the above functions timely and accurately in compliance with Federal, State, and Company guidelines.

Purpose of the role

Behind every successful theatrical production, there is an extensive behind-the-scenes operation that makes sure things go smoothly - even after the curtains close. At CarMax Auto Finance, the Controls team is part of that backstage crew. Sr. Representatives on the team can problem-solve and implement timely solutions that meet business needs. This role effectively communicates the rationale potential areas of risk while having the functional expertise to provide valid solutions. This role caters to those who thrive when given the chance to analyze and solve issues, and doing so in a fast-paced, team-based environment. Members of the Controls team have the opportunity to interact with every single department within the Fulfillment Center.

Qualifications and Requirements

• High school diploma/GED and 6 months to 1 year of related experience.

• Proven ability to consistently meet deadlines

• Ability to analyze information and processes, identify root causes to issues and bring issues to closure

• Solid decision-making ability

• Ability to adapt to and champion change

• Strong communication, attention to detail, and computer skills

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7243 - Lithia Springs - 1977 Thornton Rd, Lithia Springs, Georgia, 30122

CarMax, the way your career should be!

General Summary:

Under general supervision, deliver exceptional customer service by supporting the Service Department by assisting customers on the phone and in person before, during and after service/repair processes.

Principle Duties and Responsibilities:

Answer all incoming service calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer interaction.

Assist Customer Advisors/Service Consultants with customers when needed.

Answer basic service department questions, schedule service appointments, route customers' calls. Provide written messages to the responsible party in a timely manner.

Complete reminder calls for customers scheduled for an appointment

Assist the service department in contacting customers once special ordered parts have arrived to schedule appointments

Contact customers with Repair Requests to schedule appointments File repair orders and all supporting documentation daily.

Audit all sublet invoices to ensure they are processed and resolved per CarMax Guidelines. Ensure the loaner log and dealer tags are always in compliance with audit requirements.

Job Specifications:

Accountable to Associate 1 Competency Model

Demonstrate exceptional interpersonal, communication, and customer service skills.

Demonstrate exceptional telephone etiquette and active listening skills.

Execute Retail Service Standardized Work

Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes.

Maintain or exceed the CarMax guidelines for customer satisfaction.

Read, interpret and transcribe data in order to maintain proper records.

Intermediate computer skills including spreadsheet knowledge.

Service Operator Job Description

Successfully work with associates in other departments within the store.

Perform multiple duties in a high-energy, fast-paced working environment.

Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone.

Stay current in CarMax provided training in all areas of the Service process.

Possess intermediate computer skills

Working Conditions:

Primarily indoor environment; may include working at times in noisy conditions.

May require sitting or standing for extended periods of time.

Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.

Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.

Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies.

Disclaimer and Approvals:

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities.

CarMax is an Equal Opportunity Employer and complies with federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, disability and other protected characteristics. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax.

This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220

CarMax, the way your career should be!

About this job

At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. Working on many different aspects of the customer experience, our Senior Engineers research and discover new opportunities and shape products to fulfill them. From inception to completion, you will develop tools and technology, learning quickly from our spirit of experimentation. You will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that is right for them!

What you will do - Essential Responsibilities

• Work with fellow associates to understand the real-life challenges of customers and discover what they need to move seamlessly between the online and in-person shopping experiences.

• Collaborate with colleagues in product design, product management and systems architecture to develop experimental solutions and bring great ideas to life.

• Market your innovative ideas internally and evolve them according to feedback and critique within an agile environment.

• Stay on top of industry trends and best practice to continuously improve what we do and ensure our customer experience is the best it can be.

Purpose of the role

It takes a passion for technology to develop ground-breaking products. Working collaboratively and creatively as part of a close-knit product team, you will be part of the development process from end to end: consulting users, carrying out experiments, tackling complex business problems and implementing new products. You can balance customer needs with business goals and know how to deliver technical solutions that enhance business value. Creative, curious, and highly analytical, you never stop learning and thrive on constant change in the digital marketplace.

Qualifications and Requirements

Basic Qualifications

• Bachelor's Degree in Computer Science, Decision Science, Engineering, Statistics, or a related field, or equivalent alternative education, skills, and/or practical experience is required

• 5+ years of relevant work experience

Preferred Qualifications

• Experience as a software developer working with product teams.

• Working knowledge of programming languages/platforms such as C#, .NET, Azure, cloud-based SaaS, and PaaS solutions is preferred.

• Working knowledge of relational databases such as MS and SQL server are preferred.

• Experience with API design and integration is preferred.

• A degree in Computer Science or a related discipline

• Exceptional communication skills

Software Specific Qualifications and Requirements

Experience in the following required:

• Advanced Microsoft .NET (C#)

• ML Engineer - Python/Scala/R

• HTML5/CSS3/JavaScript

• JavaScript Frameworks (ReactJS)

• Responsive design

• W3C Standards

• Microsoft Azure

• Extract Transform Load (ETL)

• Security and Data Protection

• Data Storage Solutions

• Reusable Code and Libraries

• Server-Side Logic

• Database Schemas

• Data Migration and Scripting

• Authentication/Authorization

• Security Compliance

• Unit Testing

Experience in the following preferred:

• Endeca and other search technologies

• Microsoft SQL Server Scripting and Data Models

• W3C Standards

• API designs (REST & SOAP)

• Automated/Performance Testing

• Stateless/Sessions Design

• Distributed Servers

• Continuous Integration

• Web Server/IIS Configuration

• ML Engineer - Container Orchestration (Kubernetes, Docker)

• ML Engineer - Model Development and Deployment (MLFlow, Azure ML)

• ML Engineer - Data Science Libraries and Algorithms (TensorFlow, Scikit, PyTorch)

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Remote Work:

Work location is flexible if approved by the Company except that position may not be performed remotely from Hawaii or Colorado

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

6057 - Madison - 6601 Odana Road, Madison, Wisconsin, 53719

CarMax, the way your career should be!

Delivering satisfaction, every day

At CarMax, we want to give our customers a great experience, whether they are buying or selling a vehicle. And that starts with the way we collect and deliver inventory. As a Fleet driver for CarMax, you will need more than just loading and driving skills. Every day, you will engage with vendors and associates, ensuring the best possible experience for our customers. And since we know time at home is important, we strategically develop routing to have our drivers home every night.

What you will do - Essential responsibilities

• Load, transport and off-load CarMax vehicles at various locations to ensure the right vehicle is in the right place at the right time for our CarMax teams and customers

• Carry out daily equipment inspections to ensure our transport operations run smoothly and safely

• Maintain all necessary DOT logs and documentation

Be part of the team that's driving up standards

We're setting new standards for the auto industry, and that includes the challenges and rewards offered at CarMax. Driving a company-owned truck, you will transport vehicles between vendors, distribution hubs and stores. More than a driver, you will be the face of CarMax, making the most of your strong communication and teamwork skills. In addition to true job satisfaction, you will enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.

Qualifications and requirements

• Valid state-issued commercial driver's license Class A (CDL)

• Driving record with no more than 6 penalty points within the last three years

• Ability to meet DOT-mandated medical qualification requirements

• Lift heavy objects and winch transported vehicles during the loading process

• Proficiency in operating a 10-speed transmission

• Willingness to work outdoors in various weather conditions

• Good communication skills

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX