Company Detail

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 6311 North Decatur Boulevard, Las Vegas, NV 89130

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16332

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

AVP of Cognitive Engineering Services serves as a key member of the Enterprise Data and Information Management (EDIM) leadership team, providing strategic vision and leadership for NFCUs data science, advanced analytics and applied artificial intelligence technologies. Oversee and direct a team of Cognitive Services engineers to develop and deliver generative and adaptive data science technologies. Provide forward-looking, industry perspective and research emerging technologies in the Cognitive Sciences domain and implementing full lifecycle processes for technology roadmap development, architecture fit, technology infusion, adoption, and operational governance. The incumbent will partner with cross functional teams to define appropriate business use cases for Cognitive AI/ML/NLP capabilities and transition them from incubation into mainstream production deployment and adoption across NFCU.

Responsibilities

• Partner with senior business, technology product, and engineering leaders to develop strategic direction and goals to continuously evolve NFCUs Cognitive AI and Machine Learning platforms and capabilities.

• Build and maintain strategic partnerships with technology vendors and professional services firms specializing in advanced analytics, generative AI, Natural Language Processing (NLP), machine learning and advanced data management technologies.

• Serve as technical leader for the Cognitive Engineering Services division, implementing best engineering practices (coding standards, automated testing, scalability) and growing the technical capabilities of the team.

• Build core engineering competencies in GPT algorithms, data ingestion for Large Language Models (LLMs), prompt engineering and NLP/Chatbot interface construction.

• Partner with the technology and business leadership teams to identify, incubate and productionize a roadmap of generative, predictive, and adaptive data science capabilities.

• Work with cross-functional partners and executives in Information Services (ISD), Product Engineering & Delivery Services (PEDS), Enterprise Architecture, Member Strategy Office (MSO), and Enterprise Data & Analytics (EDA) teams to build Cognitive and Open AI technology strategy and roadmaps.

• Determine approaches and methods to leverage data science, machine learning, and other analytical techniques to improve productivity and technology product features and capabilities.

• Serve as a champion for establishing governance frameworks for the ethical use of Cognitive and Generative AI capabilities.

• Lead the end-to-end collaboration, planning and execution of data analytics and Cognitive Services proof of concept initiatives.

Qualifications

• Bachelor's degree in computer science, Data Science, Data Analytics, Statistics, Mathematics or related technical field.

• Minimum of 15 years of professional experience in advanced Data Science domains such as predictive modeling, Large Language Models, machine learning, text mining, geo-spatial modeling, time series forecasting, optimization.

• Strong leadership capabilities with experience collaborating with and leading, mentoring, and engaging teams.

• Extensive experience applying supervised/unsupervised modeling techniques to turn big data into actionable insights.

• Extensive experience leading large-scale ML system design across an organization/division.

• Significant experience using data science tools and technologies such as SQL and Python, Databricks/Databricks ML, Azure Data Factory, MLOps.

• Working knowledge of Azure OpenAI, Cognitive Services, Generative Pre-trained Transformer (GPT) models, and prompt engineering.

• Working knowledge of Scaled Agile delivery approaches, Azure Dev Ops, and general CI/CD concepts.

• Full stack experience in the modeling lifecycle including data collection, exploration, modeling, deployment, and monitoring.

• Strong communication and presentation skills to explain highly technical solutions to technical and non-technical audiences.

Desired Qualifications

• Master's or Ph.D. in computer science, Data Science, Data Analytics, Statistics, Mathematics or related technical field.

• Knowledge of Navy Federal Credit Union instructions, standards, and procedures.

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16475-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide actionable business intelligence in consultation with management and associated partners for use in ongoing credit card portfolio management activities. Utilize industry best practices and data driven decision making to create optimal solutions that improve portfolio health/performance. Provide results/recommendations to senior management for credit card department and enterprise-wide strategic initiatives. Collaborate with internal/external stakeholders to ensure effective management of projects from inception through implementation. Considered a key contributor and thought leader on payments industry initiatives and projects.

Responsibilities

• Provide strategic analysis, recommendations and help influence key decisions by senior department leadership regarding technology and financial market trends, and competitive analysis regarding identification of the department's strengths, weaknesses, opportunities, and threats

• Utilize performance measurements and indicators to identify areas for improvement; develop process improvement plans for each performance indicator or area identified

• Develop action plans for conducting internal analyses and collaborate with business partners to identify root causes for operational gaps and establish solutions

• Identify and communicate changing trends as identified through analysis

• Ensure effective initiative management from inception through implementation

• Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.

• Build financial forecasts, cost analyses, and Front Office reports to support and facilitate business decisions

• Serve as experienced subject matter expert regarding product functions and how they relate to other products and service

• Collaborate with key partners in development and delivery of solutions

• Collaborate with Member Research & Intelligence (MRID) and Product Marketing to compile/integrate and summarize data and key performance indicators used to create email campaign strategies to improve business results

• Participates in complex interdepartmental initiatives of significant business risk & impact

• Lead small initiatives or participate in portions of large/complex scoped marketing projects with guidance from senior staff and/or management

• Identifies and communicates key responsibilities and practices, evaluates results, and provides leadership and guidance to ensure successful implementation of business unit projects

• Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization

• Perform other duties as assigned

Qualifications

• Advanced knowledge of payments industry products, services, processes, requirements, and systems related to credit cards

• Advanced knowledge of banking/financial industry trends, products and services

• Ability to synthesize results of analyses, develop and make recommendations and presents results to solve unique and complex problems

• Experience in collaborating across organizational boundaries and building partnerships across various functions

• Experience in leading large projects/initiatives which have business risk and impact

• Experience in Demonstrated track record of managing multiple initiatives and meeting changing requirements and priorities to accomplish objective

• Skill in producing desired results and achieving goals and objectives

• Effective skill in strategic thinking to write/develop comprehensive marketing plans

• Basic skill in building strategic and execution-focused plans and alliances with partner leadership

• Skill using innovative thinking to solve problems and facilitate the decision-making process

• Effective verbal and written communication skills

• Effective skill interacting with staff, management, vendors and members diplomatically and tactfully

• Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes

• Effective skill in the use Excel, PowerPoint, and data visualization software

• Advanced knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

• Bachelor's degree in Business, Finance, or related field or combination of training, education and experience

Desired Qualifications

• Advanced knowledge of NCUA regulations that govern the activities, products and services of the business unit

• Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives

• Experience in working with leadership and management in diverse and complex operational environments

• Master's degree in Business, Finance, or related field or combination of training, education and experience

• Consulting background/experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16606-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)

Location: 820 Follin Lane, Vienna, VA 22180

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16651

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 6651 Ritchie Highway, Glen Burnie, MD 21061

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16636

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; lending products; and credit/debit cards. To perform advanced platform banking functions with minimal supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 1202 N. Main Street, Suite 140, Suffolk, VA 23434

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16585

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: Hub/Spoke Branches: 2450 Crystal Drive, Suite R-010A, Arlington, VA 22202 | 3725-A Richmond Highway, Alexandria, VA 22305

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16652

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide actionable business intelligence in consultation with management and associated partners for use in ongoing credit card portfolio management activities. Utilize industry best practices and data driven decision making to create optimal solutions that improve portfolio health/performance. Provide results/recommendations to senior management for credit card department and enterprise-wide strategic initiatives. Collaborate with internal/external stakeholders to ensure effective management of projects from inception through implementation. Considered a key contributor and thought leader on payments industry initiatives and projects.

Responsibilities

• Provide strategic analysis, recommendations and help influence key decisions by senior department leadership regarding technology and financial market trends, and competitive analysis regarding identification of the department's strengths, weaknesses, opportunities, and threats

• Utilize performance measurements and indicators to identify areas for improvement; develop process improvement plans for each performance indicator or area identified

• Develop action plans for conducting internal analyses and collaborate with business partners to identify root causes for operational gaps and establish solutions

• Identify and communicate changing trends as identified through analysis

• Ensure effective initiative management from inception through implementation

• Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.

• Build financial forecasts, cost analyses, and Front Office reports to support and facilitate business decisions

• Serve as experienced subject matter expert regarding product functions and how they relate to other products and service

• Collaborate with key partners in development and delivery of solutions

• Collaborate with Member Research & Intelligence (MRID) and Product Marketing to compile/integrate and summarize data and key performance indicators used to create email campaign strategies to improve business results

• Participates in complex interdepartmental initiatives of significant business risk & impact

• Lead small initiatives or participate in portions of large/complex scoped marketing projects with guidance from senior staff and/or management

• Identifies and communicates key responsibilities and practices, evaluates results, and provides leadership and guidance to ensure successful implementation of business unit projects

• Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization

• Perform other duties as assigned

Qualifications

• Advanced knowledge of payments industry products, services, processes, requirements, and systems related to credit cards

• Advanced knowledge of banking/financial industry trends, products and services

• Ability to synthesize results of analyses, develop and make recommendations and presents results to solve unique and complex problems

• Experience in collaborating across organizational boundaries and building partnerships across various functions

• Experience in leading large projects/initiatives which have business risk and impact

• Experience in Demonstrated track record of managing multiple initiatives and meeting changing requirements and priorities to accomplish objective

• Skill in producing desired results and achieving goals and objectives

• Effective skill in strategic thinking to write/develop comprehensive marketing plans

• Basic skill in building strategic and execution-focused plans and alliances with partner leadership

• Skill using innovative thinking to solve problems and facilitate the decision-making process

• Effective verbal and written communication skills

• Effective skill interacting with staff, management, vendors and members diplomatically and tactfully

• Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes

• Effective skill in the use Excel, PowerPoint, and data visualization software

• Advanced knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

• Bachelor's degree in Business, Finance, or related field or combination of training, education and experience

Desired Qualifications

• Advanced knowledge of NCUA regulations that govern the activities, products and services of the business unit

• Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives

• Experience in working with leadership and management in diverse and complex operational environments

• Master's degree in Business, Finance, or related field or combination of training, education and experience

• Consulting background/experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16606

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

AVP of Cognitive Engineering Services serves as a key member of the Enterprise Data and Information Management (EDIM) leadership team, providing strategic vision and leadership for NFCUs data science, advanced analytics and applied artificial intelligence technologies. Oversee and direct a team of Cognitive Services engineers to develop and deliver generative and adaptive data science technologies. Provide forward-looking, industry perspective and research emerging technologies in the Cognitive Sciences domain and implementing full lifecycle processes for technology roadmap development, architecture fit, technology infusion, adoption, and operational governance. The incumbent will partner with cross functional teams to define appropriate business use cases for Cognitive AI/ML/NLP capabilities and transition them from incubation into mainstream production deployment and adoption across NFCU.

Responsibilities

• Partner with senior business, technology product, and engineering leaders to develop strategic direction and goals to continuously evolve NFCUs Cognitive AI and Machine Learning platforms and capabilities.

• Build and maintain strategic partnerships with technology vendors and professional services firms specializing in advanced analytics, generative AI, Natural Language Processing (NLP), machine learning and advanced data management technologies.

• Serve as technical leader for the Cognitive Engineering Services division, implementing best engineering practices (coding standards, automated testing, scalability) and growing the technical capabilities of the team.

• Build core engineering competencies in GPT algorithms, data ingestion for Large Language Models (LLMs), prompt engineering and NLP/Chatbot interface construction.

• Partner with the technology and business leadership teams to identify, incubate and productionize a roadmap of generative, predictive, and adaptive data science capabilities.

• Work with cross-functional partners and executives in Information Services (ISD), Product Engineering & Delivery Services (PEDS), Enterprise Architecture, Member Strategy Office (MSO), and Enterprise Data & Analytics (EDA) teams to build Cognitive and Open AI technology strategy and roadmaps.

• Determine approaches and methods to leverage data science, machine learning, and other analytical techniques to improve productivity and technology product features and capabilities.

• Serve as a champion for establishing governance frameworks for the ethical use of Cognitive and Generative AI capabilities.

• Lead the end-to-end collaboration, planning and execution of data analytics and Cognitive Services proof of concept initiatives.

Qualifications

• Bachelor's degree in computer science, Data Science, Data Analytics, Statistics, Mathematics or related technical field.

• Minimum of 15 years of professional experience in advanced Data Science domains such as predictive modeling, Large Language Models, machine learning, text mining, geo-spatial modeling, time series forecasting, optimization.

• Strong leadership capabilities with experience collaborating with and leading, mentoring, and engaging teams.

• Extensive experience applying supervised/unsupervised modeling techniques to turn big data into actionable insights.

• Extensive experience leading large-scale ML system design across an organization/division.

• Significant experience using data science tools and technologies such as SQL and Python, Databricks/Databricks ML, Azure Data Factory, MLOps.

• Working knowledge of Azure OpenAI, Cognitive Services, Generative Pre-trained Transformer (GPT) models, and prompt engineering.

• Working knowledge of Scaled Agile delivery approaches, Azure Dev Ops, and general CI/CD concepts.

• Full stack experience in the modeling lifecycle including data collection, exploration, modeling, deployment, and monitoring.

• Strong communication and presentation skills to explain highly technical solutions to technical and non-technical audiences.

Desired Qualifications

• Master's or Ph.D. in computer science, Data Science, Data Analytics, Statistics, Mathematics or related technical field.

• Knowledge of Navy Federal Credit Union instructions, standards, and procedures.

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16475

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functionsA

• ssist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 1300 Ernest Barrett Parkway NW, Suite 240, Kennesaw, GA 30152

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16599

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)

Location: 9201 Alaking Court, Capitol Heights, MD 20743

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16592

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate, IRA, revocable trust, and estate accounts; lending products; and credit/debit cards. To perform the most complex universal banking functions with considerable discretion. To serve as a subject matter expert regarding all MSR responsibilities and respond to escalated, complex, sensitive, and/or urgent inquiries relating to members accounts. Foster a positive and professional work environment, open, approachable, and genuine. May travel to other branches to provide operational support when required.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 3445 Fall Hill Avenue, Fredericksburg, VA 22401

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16465

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: Hub/Spoke Branches: 2450 Crystal Drive, Suite R-010A, Arlington, VA 22202 | 3725-A Richmond Highway, Alexandria, VA 22305

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16652-OTHLOC-300000025814106

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

AVP of Cognitive Engineering Services serves as a key member of the Enterprise Data and Information Management (EDIM) leadership team, providing strategic vision and leadership for NFCUs data science, advanced analytics and applied artificial intelligence technologies. Oversee and direct a team of Cognitive Services engineers to develop and deliver generative and adaptive data science technologies. Provide forward-looking, industry perspective and research emerging technologies in the Cognitive Sciences domain and implementing full lifecycle processes for technology roadmap development, architecture fit, technology infusion, adoption, and operational governance. The incumbent will partner with cross functional teams to define appropriate business use cases for Cognitive AI/ML/NLP capabilities and transition them from incubation into mainstream production deployment and adoption across NFCU.

Responsibilities

• Partner with senior business, technology product, and engineering leaders to develop strategic direction and goals to continuously evolve NFCUs Cognitive AI and Machine Learning platforms and capabilities.

• Build and maintain strategic partnerships with technology vendors and professional services firms specializing in advanced analytics, generative AI, Natural Language Processing (NLP), machine learning and advanced data management technologies.

• Serve as technical leader for the Cognitive Engineering Services division, implementing best engineering practices (coding standards, automated testing, scalability) and growing the technical capabilities of the team.

• Build core engineering competencies in GPT algorithms, data ingestion for Large Language Models (LLMs), prompt engineering and NLP/Chatbot interface construction.

• Partner with the technology and business leadership teams to identify, incubate and productionize a roadmap of generative, predictive, and adaptive data science capabilities.

• Work with cross-functional partners and executives in Information Services (ISD), Product Engineering & Delivery Services (PEDS), Enterprise Architecture, Member Strategy Office (MSO), and Enterprise Data & Analytics (EDA) teams to build Cognitive and Open AI technology strategy and roadmaps.

• Determine approaches and methods to leverage data science, machine learning, and other analytical techniques to improve productivity and technology product features and capabilities.

• Serve as a champion for establishing governance frameworks for the ethical use of Cognitive and Generative AI capabilities.

• Lead the end-to-end collaboration, planning and execution of data analytics and Cognitive Services proof of concept initiatives.

Qualifications

• Bachelor's degree in computer science, Data Science, Data Analytics, Statistics, Mathematics or related technical field.

• Minimum of 15 years of professional experience in advanced Data Science domains such as predictive modeling, Large Language Models, machine learning, text mining, geo-spatial modeling, time series forecasting, optimization.

• Strong leadership capabilities with experience collaborating with and leading, mentoring, and engaging teams.

• Extensive experience applying supervised/unsupervised modeling techniques to turn big data into actionable insights.

• Extensive experience leading large-scale ML system design across an organization/division.

• Significant experience using data science tools and technologies such as SQL and Python, Databricks/Databricks ML, Azure Data Factory, MLOps.

• Working knowledge of Azure OpenAI, Cognitive Services, Generative Pre-trained Transformer (GPT) models, and prompt engineering.

• Working knowledge of Scaled Agile delivery approaches, Azure Dev Ops, and general CI/CD concepts.

• Full stack experience in the modeling lifecycle including data collection, exploration, modeling, deployment, and monitoring.

• Strong communication and presentation skills to explain highly technical solutions to technical and non-technical audiences.

Desired Qualifications

• Master's or Ph.D. in computer science, Data Science, Data Analytics, Statistics, Mathematics or related technical field.

• Knowledge of Navy Federal Credit Union instructions, standards, and procedures.

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16475-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 11534 Middlebrook Road, Germantown, MD 20876

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16650

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To develop and manage a comprehensive risk strategy for the business unit which maximizes business operations benefits while minimizing risk exposure and maintaining compliance, covering the risk exposure for the full portfolio of the organization's activities/interest. Promote operational efficiency and service excellence through appropriate risk management strategies, process improvements and training while reducing and mitigating operational, reputation, legal/regulatory and financial losses. Provide analytical support and execution for various business strategies to ensure Navy Federal goals are met. Perform more complex/unusual tasks with moderate latitude and increased impact.

Responsibilities

• Develop strategies and models related to operational risks looking at operational, compliance and regulatory elements

• Assess exposure to risk, ways to measure operational risk, establishes policies and procedures to minimize risk, identifies ways to protect the organization from financial loss and reputational damage

• Develop and implement a process for responding, tracking and managing internal and external exam findings.

• Evaluate alternative means of reducing the business operations' exposure to financial loss, damage to the organization's reputation and loss of business continuity

• Utilize innovative financial impact analysis and problem solving skills to optimize business performance and minimize strategic risk exposure

• Develop and implement operational risk management frameworks, methodologies, reporting, quantification/testing, policies, standards, and procedures as appropriate

• Develop and optimize risk strategies and guidelines that drive organizational growth while ensuring that portfolios operate within boundaries of acceptable risk

• Conduct statistical / financial analysis on internal and external market data to discover the tradeoffs of competing business objectives such as growth, profitability, market share and competitive position

• Provide regulatory and compliance assessments of products and/or services for the division

• Collaborate with cross-functional teams to implement effective programs and measures designed to identify and mitigate risks associated with business operations

• Perform full cycle model design and development which includes but is not limited to identifying objectives, sampling, testing/validation, calibration, and monitoring performance

• Develop various operational strategic opportunities and efficiencies surrounding the regulatory and compliance matters

• Evaluate, develop, and implement analytical techniques and best practices to gain a competitive advantage

• Develop systems to control and monitor assets in terms of operational risk

• Serve as subject matter expert regarding business optimization and risk evaluations

• Serve as a subject matter expert with internal and external auditors (e.g., NCUA, CFPB, and contracted third parties) to address and resolve audit questions and findings

• Gather and synthesize data; present conclusions and offer risk mitigation, remediation and process improvement solutions to management

• Prepare position papers to highlight issues which may or will impact Navy Federal operations

• Develop and coordinate the production of performance reports to senior management

• Make presentations to management and staff on industry and regulatory related news and developments

• Perform other duties as assigned

Qualifications

• Advanced knowledge and understanding of risk-based auditing techniques and methodologies

• Expert knowledge of operational and regulatory risk controls, concepts and practices

• Expert knowledge of applicable federal and state regulations, company policies, and industry best practices

• Significant experience in managing cross-functional, multi-dimensional teams and projects of the highest complexity which have business risk and impact

• Proven ability to plan, organize and effectively execute risk mitigation and process improvement initiatives

• Ability to maintain professionalism when delivering challenging and unfavorable messages

• Proven ability to influence management decision making

• Advanced knowledge of products, services, processes, requirements, and systems related to the business unit

• Ability to comprehend, analyze, interpret, communicate and apply government and financial industry regulations related principles and practices, and company instructions, procedures and policies

• Ability to work independently and in a team environment

• Significant experience in collaborating across organizational boundaries and building partnerships across various functions

• Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Expert demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems

• Advanced skill interpreting, extrapolating and interpolating data for statistical research and modeling

• Advanced organizational, planning and time management skills in order to multi task competing priorities in a fast paced and dynamic environment

• Expert skill maintaining accuracy with attention to detail and meeting deadlines

• Expert communication and negotiation skills with ability to exercise good judgement and tact in dealing with senior management

• Master's or Advanced Degree in Business Administration, Auditing, Law or related field or equivalent combination of training, education and experience

Desired Qualifications

• Working knowledge of project lifecycles and management methodologies

• Working knowledge of Navy Federal's functions, philosophy, operations and organizational objectives

• Advanced knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

• NCCO, CRCM, or other applicable compliance certification

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16435-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Zero Trust Security Intern Engineer will assist the ZT Security Program in the mission to be an agent of change committed to leading and supporting the implementation developing the approach for of Navy Federal's FCU's adoption of Zero Trust framework. Intern will , working with stakeholders across the enterprise into building the roadmap and execution plans. Through an assessment benchmarking process of the current enterprise initiatives utilizing both a manual and automated process to capture the actual maturity level of the enterprise in reference to the Zero Trust framework.

*A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the -Intern Proof of Enrollment- section of the application.

Responsibilities

- Serves in a supporting role to all approved initiatives for the Zero Trust program, supports the effort to organize the execution of blueprint by influencing and building the appropriate coalitions across multiple departments and disciplines

- Partner with Enterprise Architecture as an advisor to define, design, and deliver the blueprint for a Zero Trust platform that encompasses NFCU's assets, applications, network, data, and identities

- Drive the development of the technology strategy and roadmap towards a Zero Trust paradigm including integration with Identity and Access Management (IAM), Data Security, Endpoint Security, Policy and Trust engines

- Advise on Zero Trust security design, configuration, and solutions

- Utilize threat modeling techniques to develop Zero Trust controls to be applied to architecture, data, network, and applications

- Champion Zero Trust principles across all pillars of delivery at NFCU including new technologies such as SASE, cloud technologies, enterprise identity

- Partner with IT organization to shift the access and authentication paradigm across NFCU to Zero Trust and reduce risk of insider threat

- Act within an advisory role on Authorization and Authentication systems, infrastructure, and implementation techniques in driving Zero Trust Architecture

- Assist in defining the strategy and roadmaps for ZT technology products, service standards, and governance routines

- Work with teams within NFCU supporting policies and standards and provide researched language for updates aligned to a Zero Trust solution

- Will be responsible and take ownership of the Architecture, Implementation, and Operations and Maintenance of the Automated Zero Trust Assessment tools.

Qualifications

- Must be pursuing a bachelor's degree (Junior or Senior) or graduate studies from an accredited college/university

- Must be currently enrolled in IT related classes, preferably Cybersecurity

- Comfortable and adaptable to working in a dynamic environment

- Desired skills in Microsoft Excel, Python scripting, KQL knowledge, Splunk query knowledge

- Desire to work in a technically challenging n IT environment, specifically in Information Security

- Excellent customer service skills and interaction

- Demonstrate problem solving, analytical and process development skills

- Must be a team player with a cooperative and energetic spirit with a willingness to learn and be flexible

- Ability to work and communicate with all levels of management and staff

- Effective interpersonal, verbal, and written communication skills

- Knowledge in basic networking and routing

- Knowledge Deep technology expertise in infrastructure including cloud and hybrid implementations, applications, and security

- Understanding of with leading security frameworks including Zero Trust

- Extraordinary organizational and cross-functional communication skills to collaborate on Zero Trust with existing identity and data implementations

- Knowledge of application concepts and development and secure authentication and data patterns

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16196-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Zero Trust Security Intern Engineer will assist the ZT Security Program in the mission to be an agent of change committed to leading and supporting the implementation developing the approach for of Navy Federal's FCU's adoption of Zero Trust framework. Intern will , working with stakeholders across the enterprise into building the roadmap and execution plans. Through an assessment benchmarking process of the current enterprise initiatives utilizing both a manual and automated process to capture the actual maturity level of the enterprise in reference to the Zero Trust framework.

*A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the -Intern Proof of Enrollment- section of the application.

Responsibilities

- Serves in a supporting role to all approved initiatives for the Zero Trust program, supports the effort to organize the execution of blueprint by influencing and building the appropriate coalitions across multiple departments and disciplines

- Partner with Enterprise Architecture as an advisor to define, design, and deliver the blueprint for a Zero Trust platform that encompasses NFCU's assets, applications, network, data, and identities

- Drive the development of the technology strategy and roadmap towards a Zero Trust paradigm including integration with Identity and Access Management (IAM), Data Security, Endpoint Security, Policy and Trust engines

- Advise on Zero Trust security design, configuration, and solutions

- Utilize threat modeling techniques to develop Zero Trust controls to be applied to architecture, data, network, and applications

- Champion Zero Trust principles across all pillars of delivery at NFCU including new technologies such as SASE, cloud technologies, enterprise identity

- Partner with IT organization to shift the access and authentication paradigm across NFCU to Zero Trust and reduce risk of insider threat

- Act within an advisory role on Authorization and Authentication systems, infrastructure, and implementation techniques in driving Zero Trust Architecture

- Assist in defining the strategy and roadmaps for ZT technology products, service standards, and governance routines

- Work with teams within NFCU supporting policies and standards and provide researched language for updates aligned to a Zero Trust solution

- Will be responsible and take ownership of the Architecture, Implementation, and Operations and Maintenance of the Automated Zero Trust Assessment tools.

Qualifications

- Must be pursuing a bachelor's degree (Junior or Senior) or graduate studies from an accredited college/university

- Must be currently enrolled in IT related classes, preferably Cybersecurity

- Comfortable and adaptable to working in a dynamic environment

- Desired skills in Microsoft Excel, Python scripting, KQL knowledge, Splunk query knowledge

- Desire to work in a technically challenging n IT environment, specifically in Information Security

- Excellent customer service skills and interaction

- Demonstrate problem solving, analytical and process development skills

- Must be a team player with a cooperative and energetic spirit with a willingness to learn and be flexible

- Ability to work and communicate with all levels of management and staff

- Effective interpersonal, verbal, and written communication skills

- Knowledge in basic networking and routing

- Knowledge Deep technology expertise in infrastructure including cloud and hybrid implementations, applications, and security

- Understanding of with leading security frameworks including Zero Trust

- Extraordinary organizational and cross-functional communication skills to collaborate on Zero Trust with existing identity and data implementations

- Knowledge of application concepts and development and secure authentication and data patterns

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16196-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Zero Trust Security Intern Engineer will assist the ZT Security Program in the mission to be an agent of change committed to leading and supporting the implementation developing the approach for of Navy Federal's FCU's adoption of Zero Trust framework. Intern will , working with stakeholders across the enterprise into building the roadmap and execution plans. Through an assessment benchmarking process of the current enterprise initiatives utilizing both a manual and automated process to capture the actual maturity level of the enterprise in reference to the Zero Trust framework.

*A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the -Intern Proof of Enrollment- section of the application.

Responsibilities

- Serves in a supporting role to all approved initiatives for the Zero Trust program, supports the effort to organize the execution of blueprint by influencing and building the appropriate coalitions across multiple departments and disciplines

- Partner with Enterprise Architecture as an advisor to define, design, and deliver the blueprint for a Zero Trust platform that encompasses NFCU's assets, applications, network, data, and identities

- Drive the development of the technology strategy and roadmap towards a Zero Trust paradigm including integration with Identity and Access Management (IAM), Data Security, Endpoint Security, Policy and Trust engines

- Advise on Zero Trust security design, configuration, and solutions

- Utilize threat modeling techniques to develop Zero Trust controls to be applied to architecture, data, network, and applications

- Champion Zero Trust principles across all pillars of delivery at NFCU including new technologies such as SASE, cloud technologies, enterprise identity

- Partner with IT organization to shift the access and authentication paradigm across NFCU to Zero Trust and reduce risk of insider threat

- Act within an advisory role on Authorization and Authentication systems, infrastructure, and implementation techniques in driving Zero Trust Architecture

- Assist in defining the strategy and roadmaps for ZT technology products, service standards, and governance routines

- Work with teams within NFCU supporting policies and standards and provide researched language for updates aligned to a Zero Trust solution

- Will be responsible and take ownership of the Architecture, Implementation, and Operations and Maintenance of the Automated Zero Trust Assessment tools.

Qualifications

- Must be pursuing a bachelor's degree (Junior or Senior) or graduate studies from an accredited college/university

- Must be currently enrolled in IT related classes, preferably Cybersecurity

- Comfortable and adaptable to working in a dynamic environment

- Desired skills in Microsoft Excel, Python scripting, KQL knowledge, Splunk query knowledge

- Desire to work in a technically challenging n IT environment, specifically in Information Security

- Excellent customer service skills and interaction

- Demonstrate problem solving, analytical and process development skills

- Must be a team player with a cooperative and energetic spirit with a willingness to learn and be flexible

- Ability to work and communicate with all levels of management and staff

- Effective interpersonal, verbal, and written communication skills

- Knowledge in basic networking and routing

- Knowledge Deep technology expertise in infrastructure including cloud and hybrid implementations, applications, and security

- Understanding of with leading security frameworks including Zero Trust

- Extraordinary organizational and cross-functional communication skills to collaborate on Zero Trust with existing identity and data implementations

- Knowledge of application concepts and development and secure authentication and data patterns

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16196

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To develop and manage a comprehensive risk strategy for the business unit which maximizes business operations benefits while minimizing risk exposure and maintaining compliance, covering the risk exposure for the full portfolio of the organization's activities/interest. Promote operational efficiency and service excellence through appropriate risk management strategies, process improvements and training while reducing and mitigating operational, reputation, legal/regulatory and financial losses. Provide analytical support and execution for various business strategies to ensure Navy Federal goals are met. Perform more complex/unusual tasks with moderate latitude and increased impact.

Responsibilities

• Develop strategies and models related to operational risks looking at operational, compliance and regulatory elements

• Assess exposure to risk, ways to measure operational risk, establishes policies and procedures to minimize risk, identifies ways to protect the organization from financial loss and reputational damage

• Develop and implement a process for responding, tracking and managing internal and external exam findings.

• Evaluate alternative means of reducing the business operations' exposure to financial loss, damage to the organization's reputation and loss of business continuity

• Utilize innovative financial impact analysis and problem solving skills to optimize business performance and minimize strategic risk exposure

• Develop and implement operational risk management frameworks, methodologies, reporting, quantification/testing, policies, standards, and procedures as appropriate

• Develop and optimize risk strategies and guidelines that drive organizational growth while ensuring that portfolios operate within boundaries of acceptable risk

• Conduct statistical / financial analysis on internal and external market data to discover the tradeoffs of competing business objectives such as growth, profitability, market share and competitive position

• Provide regulatory and compliance assessments of products and/or services for the division

• Collaborate with cross-functional teams to implement effective programs and measures designed to identify and mitigate risks associated with business operations

• Perform full cycle model design and development which includes but is not limited to identifying objectives, sampling, testing/validation, calibration, and monitoring performance

• Develop various operational strategic opportunities and efficiencies surrounding the regulatory and compliance matters

• Evaluate, develop, and implement analytical techniques and best practices to gain a competitive advantage

• Develop systems to control and monitor assets in terms of operational risk

• Serve as subject matter expert regarding business optimization and risk evaluations

• Serve as a subject matter expert with internal and external auditors (e.g., NCUA, CFPB, and contracted third parties) to address and resolve audit questions and findings

• Gather and synthesize data; present conclusions and offer risk mitigation, remediation and process improvement solutions to management

• Prepare position papers to highlight issues which may or will impact Navy Federal operations

• Develop and coordinate the production of performance reports to senior management

• Make presentations to management and staff on industry and regulatory related news and developments

• Perform other duties as assigned

Qualifications

• Advanced knowledge and understanding of risk-based auditing techniques and methodologies

• Expert knowledge of operational and regulatory risk controls, concepts and practices

• Expert knowledge of applicable federal and state regulations, company policies, and industry best practices

• Significant experience in managing cross-functional, multi-dimensional teams and projects of the highest complexity which have business risk and impact

• Proven ability to plan, organize and effectively execute risk mitigation and process improvement initiatives

• Ability to maintain professionalism when delivering challenging and unfavorable messages

• Proven ability to influence management decision making

• Advanced knowledge of products, services, processes, requirements, and systems related to the business unit

• Ability to comprehend, analyze, interpret, communicate and apply government and financial industry regulations related principles and practices, and company instructions, procedures and policies

• Ability to work independently and in a team environment

• Significant experience in collaborating across organizational boundaries and building partnerships across various functions

• Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Expert demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems

• Advanced skill interpreting, extrapolating and interpolating data for statistical research and modeling

• Advanced organizational, planning and time management skills in order to multi task competing priorities in a fast paced and dynamic environment

• Expert skill maintaining accuracy with attention to detail and meeting deadlines

• Expert communication and negotiation skills with ability to exercise good judgement and tact in dealing with senior management

• Master's or Advanced Degree in Business Administration, Auditing, Law or related field or equivalent combination of training, education and experience

Desired Qualifications

• Working knowledge of project lifecycles and management methodologies

• Working knowledge of Navy Federal's functions, philosophy, operations and organizational objectives

• Advanced knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

• NCCO, CRCM, or other applicable compliance certification

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16435

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Zero Trust Security Intern Engineer will assist the ZT Security Program in the mission to be an agent of change committed to leading and supporting the implementation developing the approach for of Navy Federal's FCU's adoption of Zero Trust framework. Intern will , working with stakeholders across the enterprise into building the roadmap and execution plans. Through an assessment benchmarking process of the current enterprise initiatives utilizing both a manual and automated process to capture the actual maturity level of the enterprise in reference to the Zero Trust framework.

*A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the -Intern Proof of Enrollment- section of the application.

Responsibilities

- Serves in a supporting role to all approved initiatives for the Zero Trust program, supports the effort to organize the execution of blueprint by influencing and building the appropriate coalitions across multiple departments and disciplines

- Partner with Enterprise Architecture as an advisor to define, design, and deliver the blueprint for a Zero Trust platform that encompasses NFCU's assets, applications, network, data, and identities

- Drive the development of the technology strategy and roadmap towards a Zero Trust paradigm including integration with Identity and Access Management (IAM), Data Security, Endpoint Security, Policy and Trust engines

- Advise on Zero Trust security design, configuration, and solutions

- Utilize threat modeling techniques to develop Zero Trust controls to be applied to architecture, data, network, and applications

- Champion Zero Trust principles across all pillars of delivery at NFCU including new technologies such as SASE, cloud technologies, enterprise identity

- Partner with IT organization to shift the access and authentication paradigm across NFCU to Zero Trust and reduce risk of insider threat

- Act within an advisory role on Authorization and Authentication systems, infrastructure, and implementation techniques in driving Zero Trust Architecture

- Assist in defining the strategy and roadmaps for ZT technology products, service standards, and governance routines

- Work with teams within NFCU supporting policies and standards and provide researched language for updates aligned to a Zero Trust solution

- Will be responsible and take ownership of the Architecture, Implementation, and Operations and Maintenance of the Automated Zero Trust Assessment tools.

Qualifications

- Must be pursuing a bachelor's degree (Junior or Senior) or graduate studies from an accredited college/university

- Must be currently enrolled in IT related classes, preferably Cybersecurity

- Comfortable and adaptable to working in a dynamic environment

- Desired skills in Microsoft Excel, Python scripting, KQL knowledge, Splunk query knowledge

- Desire to work in a technically challenging n IT environment, specifically in Information Security

- Excellent customer service skills and interaction

- Demonstrate problem solving, analytical and process development skills

- Must be a team player with a cooperative and energetic spirit with a willingness to learn and be flexible

- Ability to work and communicate with all levels of management and staff

- Effective interpersonal, verbal, and written communication skills

- Knowledge in basic networking and routing

- Knowledge Deep technology expertise in infrastructure including cloud and hybrid implementations, applications, and security

- Understanding of with leading security frameworks including Zero Trust

- Extraordinary organizational and cross-functional communication skills to collaborate on Zero Trust with existing identity and data implementations

- Knowledge of application concepts and development and secure authentication and data patterns

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16196-OTHLOC-300000025804595

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Provide independent data science, machine learning, and analytical insights using member, financial, and organizational data to support mission critical decision making for various areas of the organization. Understand business needs and identify opportunities for new products, services, and process optimization to meet business objectives through the use of cutting-edge data science. Create descriptive, predictive, and prescriptive models and insights to drive impact across the organization. Conduct work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment. Intermediate professional within field; requires moderate skill set and proficiency in discipline.

Responsibilities

• Design, develop, and evaluate moderately complex predictive models and advanced algorithms

• Identifies meaningful insights from large data and metadata sources

• Test hypotheses/models, analyze, and interpret results

• Exercise sound judgment and discretion within defined procedures and practices

• Develop and code moderately complex software programs, algorithms, and automated processes

• Use modeling and trend analysis to analyze data and provide insights

• Develop understanding of best practices and ethical AI

• Transform data into charts, tables, or format that aids effective decision making

• Build working relationships with team members and subject matter experts

• Lead small projects and initiatives

• Utilize effective written and verbal communication to document and present findings of analyses to a diverse audience of stakeholders

Qualifications

• 3-5 years of experience in exploratory data analysis

• Basic understanding of business and operating environment

• Statistics

• Programming, data modeling, simulation, and advanced mathematics

• SQL, R, Python, Hadoop, SAS, SPSS, Scala, AWS

• Model lifecycle execution

• Technical writing

• Data storytelling and technical presentation skills

• Research Skills

• Interpersonal Skills

• Working knowledge of procedures, instructions, and validation techniques

• Model Development

• Communication

• Critical Thinking

• Collaborate and Build Relationships

• Initiative with sound judgement

• Technical (Big Data Analysis, Coding, Project Management, Technical Writing, etc.)

• Sound Judgment

• Problem Solving (Responds as problems and issues are identified)

• Bachelor's Degree in Data Science, Statistics, Mathematics, Computers Science, Engineering, or degrees in similar quantitative fields

Desired Qualification(s)

• Master's/PhD Degree in Data Science, Statistics, Mathematics, Computers Science, or Engineering

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16646

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

Provide independent data science, machine learning, and analytical insights using member, financial, and organizational data to support mission critical decision making for various areas of the organization with a focus on managing credit risk. Understand business needs and identify opportunities for new products, services, and process optimization to meet business objectives through the use of cutting-edge data science. Create descriptive, predictive, and prescriptive models and insights to drive impact across the organization. Conduct work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment. Intermediate professional within field; requires moderate skill set and proficiency in discipline.

Responsibilities

• Design, develop, and evaluate moderately complex predictive models and advanced algorithms

• Identifies meaningful insights from large data and metadata sources

• Test hypotheses/models, analyze, and interpret results

• Exercise sound judgment and discretion within defined procedures and practices

• Develop and code moderately complex software programs, algorithms, and automated processes

• Use modeling and trend analysis to analyze data and provide insights

• Develop understanding of best practices and ethical AI

• Transform data into charts, tables, or format that aids effective decision making

• Build working relationships with team members and subject matter experts

• Lead small projects and initiatives

• Utilize effective written and verbal communication to document and present findings of analyses to a diverse audience of stakeholders

Qualifications

• 3-5 years of experience in exploratory data analysis

• Basic understanding of business and operating environment

• Statistics

• Programming, data modeling, simulation, and advanced mathematics

• SQL, R, Python, Hadoop, SAS, SPSS, Scala, AWS

• Model lifecycle execution

• Technical writing

• Data storytelling and technical presentation skills

• Research Skills

• Interpersonal Skills

• Working knowledge of procedures, instructions, and validation techniques

• Model Development

• Communication

• Critical Thinking

• Collaborate and Build Relationships

• Initiative with sound judgement

• Technical (Big Data Analysis, Coding, Project Management, Technical Writing, etc.)

• Sound Judgment

• Problem Solving (Responds as problems and issues are identified)

• Bachelor's Degree in Data Science, Statistics, Mathematics, Computers Science, Engineering, or degrees in similar quantitative fields

Desired Qualification(s)

• Master's/PhD Degree in Data Science, Statistics, Mathematics, Computers Science, or Engineering

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16646

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 1140 North Military Highway, Suite 820, Norfolk, VA 23502

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16601

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To lead, develop and supervise the performance of team members within Mortgage Records. To plan, control and monitor daily operations of section. To ensure the quality, accuracy and speed of documents processed as well as compliance with applicable investor, state and federal guidelines. Ensure the quality, accuracy and speed of processing members' and internal partners request for documentation, Paid In full mortgage loans and Release of Satisfactions/documents processed as well as compliance with applicable investor, state and federal, regulatory guidelines (i.e. CFPB). To support Mortgage and Equity Servicing management to ensure processes and procedures are consistent and in alignment with department/organizational objectives. Ensure regulatory deadlines are met to avoid incurring heavy fines/penalties. Establishing and monitoring vendor's performance. Oversee third party vendors for accuracy and timely, accurate processing.

Responsibilities

• Supervise Mortgage Records output and trends to ensure completeness, accuracy and compliance with applicable rules and regulations (FNMA, FHLMC, GNMA, federal, state, Investor and Navy Federal Credit Union regulations and guidelines)

• Supervise and ensure, National Credit Union Association (NCUA) Consumer Financial Bureau (CFPB),FNMA, GNMA, FHLMC and MERS regulations are followed for the maintenance, recording and retention of mortgage/equity documents

• Develop safeguards to ensure the safety of original critical documents to mitigate the risk of loss with potential of critical financial losses.

• Oversee completion of the Daily/Monthly Reconciliation of Mortgage Notes according to the investor's guidelines. (FNMA, GNMA FHLMC, MERS)

• Monitor and keep current on changes within the Real Estate Procedures Act (RESPA), Consumer Financial Protection Bureau (CFPB) and Secondary Marketing Investor guidelines.

• Review production and exception reports; identify issues affecting turnaround times and productivity

• Ensure accuracy of reports that are presented to all levels of management and various business units

• Monitor work volume and multiple compliance work queues; adjust work assignments to meet work volume fluctuations and regulatory deadlines

• Provide clear direction to ensure business unit goals & objectives align with section and department priorities

• Analyze workflow, procedures, and practices, and make recommendations/implement corrective action to improve quality and/or efficiency

• Involved in driving continuous process improvement to increase member experience quality; reduce losses; minimize financial risk and maintain high operational efficiency

• Monitor and responds to the most complex member and employee inquiries regarding records/files

• Monitor and validate the Paid in Full Notes and Lien Releases are provided to members within the regulatory guidelines

• Develop safeguards to ensure the integrity of financial data transferred between systems and provided to members.

• Confirm all parties involved in the lien release process are kept informed of the vendor's status and performance.

• Collaborate with Compliance, vendors and other business units within and outside of Mortgage Servicing to ensure functions performed are in compliance with applicable federal, state and industry laws, regulations, guidelines and service level agreements.

• Collaborate with business units, Information Service Department (ISD) and all levels of NFCU staff to explore expanded utilization of imaging technology and address imaging issues/services

• Ensure optimum performance of imaging equipment through preventative maintenance and collaboration with vendors and field engineers

• Maintain a current and thorough knowledge of image processing rules and regulations, equipment specifications, and operating procedures

• Act as Assistant Manager in the incumbent's absence

• Prepare, conduct and review performance appraisals

• Monitor and communicate changes to Post Settlement Operations/Account Servicing/Escrow Servicing Management (mortgage loans/discrepancies) rules and regulations affecting policies and procedures

• Perform supervisory duties

• Set performance standards and expectations

• Select, measure, reward, counsel and develop team members

• Prepare management and financial reports

• Provide input to Annual Financial Plan (AFP)

• Perform other duties as assigned

Qualifications

• Advanced knowledge of federal guidelines/laws pertaining to state and federal laws related to mortgage loans and servicing (e.g., HUD, the Real Estate Settlement Procedures Act, etc.) and insurance regulations that affect the establishment/administration of state escrow requirements

• Advanced knowledge of accounting, credit, and/or lending principles and techniques

• Working knowledge of applicable NCUA and federal regulations governing consumer lending and/or credit cards, mortgage and equity loans, savings and checking accounts

• Working knowledge of multiple financial products such as consumer or mortgage loans, credit cards, savings/checking accounts, etc.

• Ability to work effectively and efficiently with automated systems

• Experience in supervising and leading employees

• Experience in applications/systems analysis, workflow or procedural analysis

• Experience in researching, compiling, and documenting data, business processes, and workflow

• Working knowledge of Mortgage Production and or Mortgage Servicing Systems

• Effective word processing and spreadsheet software skills

• Advanced research, analytical, and problem solving skills

• Effective database and presentation software skills

• Advanced skill exercising initiative and using good judgment to make sound decisions

• Advanced organizational, planning and time management skills

• Advanced verbal and written communication skills

• Advanced skill interacting tactfully and effectively in difficult situations

• Effective skill analyzing and organizing problems or work processes for technical solutions

• Advanced skill resolving conflicting requests and meeting changing requirements

Desired Qualification(s)

• Familiarity with Navy Federal's functions, philosophy, operations and organizational objectives

• Familiarity with Navy Federal products, services, programs, policies and procedures

• Working knowledge Real Estate Lending systems, policies, procedures, practices and/or actions

• Mortgage Serving System (i.e. BKFS) experience

• Bachelor's Degree in Business, Finance or related field or equivalent education/experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 16578

Job Detail

• Company:
  Navy Federal Credit Union