Company Detail

Job Description

Overview

The Identity Systems Engineer is a technical resource with intermediate or master level skills in the architecture, design, configuration, and management of Active Directory and Microsoft Entra.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Hands-on experience designing and managing a multi-site, multi-domain Active Directory infrastructure - including expert-level knowledge of Group Policy Objects and their configuration. As evidenced by at least 1 current certification (Microsoft Certified Solutions Associate, or Microsoft Certified Solutions Expert with a focus on server infrastructure) or the equivalent experience and training

• Solid experience with design and implementation of advanced server infrastructure with skills in High Availability, Diagnostics, Capacity Management and Performance Tuning

• Implementation of SAML/OIDC authentication for 3rd party applications via ADFS, Entra SSO, & Strata Maverics

Qualifications

• Extensive experience with designing, planning, implementing and administering Active Directory including:

• Designing, Planning and Implementing Sites and Subnets

• Monitoring Active Directory Replication and tools used

• Planning a Domain Controller and Global Catalog Strategy

• Monitoring backup and restore of Active Directory

• In depth experience with design, planning and implementation of GPO's

• Preferred experience in designing, planning, implementing and administering other Identity infrastructure including:

• Active Directory Federation Services

• Microsoft Entra (formerly Azure Active Directory)

• Active Directory Lightweight Directory Services (AD-LDS)

• Strata (Maverics) Identity Orchestration

• Microsoft Enterprise PKI

Desired Qualifications

• Advanced PowerShell scripting techniques

• Development experience in goLang and YAML

• Operations will include 24x7 on-call systems support

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15070-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Identity Systems Engineer is a technical resource with intermediate or master level skills in the architecture, design, configuration, and management of Active Directory and Microsoft Entra.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Hands-on experience designing and managing a multi-site, multi-domain Active Directory infrastructure - including expert-level knowledge of Group Policy Objects and their configuration. As evidenced by at least 1 current certification (Microsoft Certified Solutions Associate, or Microsoft Certified Solutions Expert with a focus on server infrastructure) or the equivalent experience and training

• Solid experience with design and implementation of advanced server infrastructure with skills in High Availability, Diagnostics, Capacity Management and Performance Tuning

• Implementation of SAML/OIDC authentication for 3rd party applications via ADFS, Entra SSO, & Strata Maverics

Qualifications

• Extensive experience with designing, planning, implementing and administering Active Directory including:

• Designing, Planning and Implementing Sites and Subnets

• Monitoring Active Directory Replication and tools used

• Planning a Domain Controller and Global Catalog Strategy

• Monitoring backup and restore of Active Directory

• In depth experience with design, planning and implementation of GPO's

• Preferred experience in designing, planning, implementing and administering other Identity infrastructure including:

• Active Directory Federation Services

• Microsoft Entra (formerly Azure Active Directory)

• Active Directory Lightweight Directory Services (AD-LDS)

• Strata (Maverics) Identity Orchestration

• Microsoft Enterprise PKI

Desired Qualifications

• Advanced PowerShell scripting techniques

• Development experience in goLang and YAML

• Operations will include 24x7 on-call systems support

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15070

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To consult with Navy Federal's leaders and business partners to identify critical learning gaps and recommend the best learning solution to support business unit objectives and enterprise-wide initiatives aligned with Navy Federal's University learning model and enterprise strategy. Collaborate enterprise-wide with operational and learning community partners to understand organizational / department learning needs and support the development of strategy-focused learning. Partner with talent development, the enterprise learning community and subject matter experts to curate, validate, and develop content and learning resources, tools, and self-directed content to support enterprise strategy and goals. Measure effectiveness of learning solutions and programs. Serve as learning subject matter expert to provide knowledge of design programs, principles, development standards, techniques, and methodologies and apply each, ensuring a positive learner/customer experience and alignment with Navy Federal's overall strategy and culture.

Responsibilities

• Consult and collaborate with business leaders to identify learning needs, gaps and updates or enhancements to existing plans. Support needs analysis on strategic requests and make learning recommendations for less complex analysis and solutions to support business objectives in alignment with Navy Federal's strategy.

• Consult and act as a resource on professional and talent development learning to either directly or indirectly support and align with enterprise strategy and needs

• Participate in the development of learning strategies, tactics and solutions and assist in the design and development of learning solutions and content for professional development and employee upskilling programs

• Facilitate learning solutions for professional development, employee upskilling and other areas as applicable in support of company-wide and/or business unit objectives

• Use quantitative and qualitative methods and metrics to measure, evaluate and analyze the effectiveness of training programs and/or immersive learning plans to ensure objectives are achieved

• Develop reference materials, support tools and leader resources that reinforce strategic learning

• Mentor less experienced team members and partner with the business to achieve desired outcomes, and in support of leaders in setting performance standards and identifying potential skill gaps related to expectations

• Act as a liaison between the Learning Solutions team, Talent Development team (when appropriate) and HR Business Partners providing swift and thorough transitions for customers and business partners

• Remain current with industry learning best practices and technical, product and program enhancements

• Participate in large-scale and/or cross-Department/Division projects and programs

• Collaborate and provide support for Sr Learning Solutions Architect in working with HR/L&TD's Vendor Partnership team

• Hybrid/Partial telework environment across multiple work locations (Determined by Business Unit Leader)

• The scope and focus of work for Learning Solutions Architects in L&TD (HR) are aligned at the enterprise level.

• Learning Solutions Architects operating outside of the HR division, will have a scope and focus that is more directly aligned to the business unit/department level needs.

• Perform other duties as assigned

Qualifications

• Experience in one or more of the following: program management and evaluation, learning science, communications, instructional design, organizational development and/or extensive experience designing, developing, and implementing training

• Willingness to learn, use a growth mindset and combine theoretical knowledge with practical, hands-on application

• Experience in conducting needs assessment and analysis for large scale learning solutions

• Extensive experience in synchronous learning and/or facilitation for individuals or groups

• Experience in working and participating in cross-functional, multi-dimensional teams and projects

• Expert knowledge of instructional theories, educational psychology, educational theory, tools and resources

• Experience successfully influencing, leading and/or guiding others towards goals

• Experience in organizational, planning, and project management skills and knowledge

• Demonstrated skill in effectively building relationships with and influencing team members, management, vendors, and a diverse group of stakeholders

• Demonstrated skill in compiling, organizing and presenting findings and conclusions clearly and concisely to stakeholders and management

• Advanced research, analytical, and problem-solving skills

• Strong skill communicating with all levels within an organization

• Strong skill in building strategic and execution-focused plans and alliances with partner leadership

• Advanced skill interacting tactfully and effectively in difficult situations

• Strong verbal and written communication skills to include speaking and/or presenting in front of groups in a professional setting

• Bachelor's Degree in Education, Instructional Technology, Human Resources, business, communication, behavioral sciences, Program Management or related field or the equivalent combination of training, education and experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Ln, Vienna, VA 22180 | 141 Security Dr Winchester, VA 22602 | 5550 Heritage Oaks Dr, Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15049

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To consult with Navy Federal's leaders and business partners to identify critical learning gaps and recommend the best learning solution to support business unit objectives and enterprise-wide initiatives aligned with Navy Federal's University learning model and enterprise strategy. Collaborate enterprise-wide with operational and learning community partners to understand organizational / department learning needs and support the development of strategy-focused learning. Partner with talent development, the enterprise learning community and subject matter experts to curate, validate, and develop content and learning resources, tools, and self-directed content to support enterprise strategy and goals. Measure effectiveness of learning solutions and programs. Serve as learning subject matter expert to provide knowledge of design programs, principles, development standards, techniques, and methodologies and apply each, ensuring a positive learner/customer experience and alignment with Navy Federal's overall strategy and culture.

Responsibilities

• Consult and collaborate with business leaders to identify learning needs, gaps and updates or enhancements to existing plans. Support needs analysis on strategic requests and make learning recommendations for less complex analysis and solutions to support business objectives in alignment with Navy Federal's strategy.

• Consult and act as a resource on professional and talent development learning to either directly or indirectly support and align with enterprise strategy and needs

• Participate in the development of learning strategies, tactics and solutions and assist in the design and development of learning solutions and content for professional development and employee upskilling programs

• Facilitate learning solutions for professional development, employee upskilling and other areas as applicable in support of company-wide and/or business unit objectives

• Use quantitative and qualitative methods and metrics to measure, evaluate and analyze the effectiveness of training programs and/or immersive learning plans to ensure objectives are achieved

• Develop reference materials, support tools and leader resources that reinforce strategic learning

• Mentor less experienced team members and partner with the business to achieve desired outcomes, and in support of leaders in setting performance standards and identifying potential skill gaps related to expectations

• Act as a liaison between the Learning Solutions team, Talent Development team (when appropriate) and HR Business Partners providing swift and thorough transitions for customers and business partners

• Remain current with industry learning best practices and technical, product and program enhancements

• Participate in large-scale and/or cross-Department/Division projects and programs

• Collaborate and provide support for Sr Learning Solutions Architect in working with HR/L&TD's Vendor Partnership team

• Hybrid/Partial telework environment across multiple work locations (Determined by Business Unit Leader)

• The scope and focus of work for Learning Solutions Architects in L&TD (HR) are aligned at the enterprise level.

• Learning Solutions Architects operating outside of the HR division, will have a scope and focus that is more directly aligned to the business unit/department level needs.

• Perform other duties as assigned

Qualifications

• Experience in one or more of the following: program management and evaluation, learning science, communications, instructional design, organizational development and/or extensive experience designing, developing, and implementing training

• Willingness to learn, use a growth mindset and combine theoretical knowledge with practical, hands-on application

• Experience in conducting needs assessment and analysis for large scale learning solutions

• Extensive experience in synchronous learning and/or facilitation for individuals or groups

• Experience in working and participating in cross-functional, multi-dimensional teams and projects

• Expert knowledge of instructional theories, educational psychology, educational theory, tools and resources

• Experience successfully influencing, leading and/or guiding others towards goals

• Experience in organizational, planning, and project management skills and knowledge

• Demonstrated skill in effectively building relationships with and influencing team members, management, vendors, and a diverse group of stakeholders

• Demonstrated skill in compiling, organizing and presenting findings and conclusions clearly and concisely to stakeholders and management

• Advanced research, analytical, and problem-solving skills

• Strong skill communicating with all levels within an organization

• Strong skill in building strategic and execution-focused plans and alliances with partner leadership

• Advanced skill interacting tactfully and effectively in difficult situations

• Strong verbal and written communication skills to include speaking and/or presenting in front of groups in a professional setting

• Bachelor's Degree in Education, Instructional Technology, Human Resources, business, communication, behavioral sciences, Program Management or related field or the equivalent combination of training, education and experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Ln, Vienna, VA 22180 | 141 Security Dr Winchester, VA 22602 | 5550 Heritage Oaks Dr, Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15049-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Identity Systems Engineer is a technical resource with intermediate or master level skills in the architecture, design, configuration, and management of Active Directory and Microsoft Entra.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Hands-on experience designing and managing a multi-site, multi-domain Active Directory infrastructure - including expert-level knowledge of Group Policy Objects and their configuration. As evidenced by at least 1 current certification (Microsoft Certified Solutions Associate, or Microsoft Certified Solutions Expert with a focus on server infrastructure) or the equivalent experience and training

• Solid experience with design and implementation of advanced server infrastructure with skills in High Availability, Diagnostics, Capacity Management and Performance Tuning

• Implementation of SAML/OIDC authentication for 3rd party applications via ADFS, Entra SSO, & Strata Maverics

Qualifications

• Extensive experience with designing, planning, implementing and administering Active Directory including:

• Designing, Planning and Implementing Sites and Subnets

• Monitoring Active Directory Replication and tools used

• Planning a Domain Controller and Global Catalog Strategy

• Monitoring backup and restore of Active Directory

• In depth experience with design, planning and implementation of GPO's

• Preferred experience in designing, planning, implementing and administering other Identity infrastructure including:

• Active Directory Federation Services

• Microsoft Entra (formerly Azure Active Directory)

• Active Directory Lightweight Directory Services (AD-LDS)

• Strata (Maverics) Identity Orchestration

• Microsoft Enterprise PKI

Desired Qualifications

• Advanced PowerShell scripting techniques

• Development experience in goLang and YAML

• Operations will include 24x7 on-call systems support

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15070-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To consult with Navy Federal's leaders and business partners to identify critical learning gaps and recommend the best learning solution to support business unit objectives and enterprise-wide initiatives aligned with Navy Federal's University learning model and enterprise strategy. Collaborate enterprise-wide with operational and learning community partners to understand organizational / department learning needs and support the development of strategy-focused learning. Partner with talent development, the enterprise learning community and subject matter experts to curate, validate, and develop content and learning resources, tools, and self-directed content to support enterprise strategy and goals. Measure effectiveness of learning solutions and programs. Serve as learning subject matter expert to provide knowledge of design programs, principles, development standards, techniques, and methodologies and apply each, ensuring a positive learner/customer experience and alignment with Navy Federal's overall strategy and culture.

Responsibilities

• Consult and collaborate with business leaders to identify learning needs, gaps and updates or enhancements to existing plans. Support needs analysis on strategic requests and make learning recommendations for less complex analysis and solutions to support business objectives in alignment with Navy Federal's strategy.

• Consult and act as a resource on professional and talent development learning to either directly or indirectly support and align with enterprise strategy and needs

• Participate in the development of learning strategies, tactics and solutions and assist in the design and development of learning solutions and content for professional development and employee upskilling programs

• Facilitate learning solutions for professional development, employee upskilling and other areas as applicable in support of company-wide and/or business unit objectives

• Use quantitative and qualitative methods and metrics to measure, evaluate and analyze the effectiveness of training programs and/or immersive learning plans to ensure objectives are achieved

• Develop reference materials, support tools and leader resources that reinforce strategic learning

• Mentor less experienced team members and partner with the business to achieve desired outcomes, and in support of leaders in setting performance standards and identifying potential skill gaps related to expectations

• Act as a liaison between the Learning Solutions team, Talent Development team (when appropriate) and HR Business Partners providing swift and thorough transitions for customers and business partners

• Remain current with industry learning best practices and technical, product and program enhancements

• Participate in large-scale and/or cross-Department/Division projects and programs

• Collaborate and provide support for Sr Learning Solutions Architect in working with HR/L&TD's Vendor Partnership team

• Hybrid/Partial telework environment across multiple work locations (Determined by Business Unit Leader)

• The scope and focus of work for Learning Solutions Architects in L&TD (HR) are aligned at the enterprise level.

• Learning Solutions Architects operating outside of the HR division, will have a scope and focus that is more directly aligned to the business unit/department level needs.

• Perform other duties as assigned

Qualifications

• Experience in one or more of the following: program management and evaluation, learning science, communications, instructional design, organizational development and/or extensive experience designing, developing, and implementing training

• Willingness to learn, use a growth mindset and combine theoretical knowledge with practical, hands-on application

• Experience in conducting needs assessment and analysis for large scale learning solutions

• Extensive experience in synchronous learning and/or facilitation for individuals or groups

• Experience in working and participating in cross-functional, multi-dimensional teams and projects

• Expert knowledge of instructional theories, educational psychology, educational theory, tools and resources

• Experience successfully influencing, leading and/or guiding others towards goals

• Experience in organizational, planning, and project management skills and knowledge

• Demonstrated skill in effectively building relationships with and influencing team members, management, vendors, and a diverse group of stakeholders

• Demonstrated skill in compiling, organizing and presenting findings and conclusions clearly and concisely to stakeholders and management

• Advanced research, analytical, and problem-solving skills

• Strong skill communicating with all levels within an organization

• Strong skill in building strategic and execution-focused plans and alliances with partner leadership

• Advanced skill interacting tactfully and effectively in difficult situations

• Strong verbal and written communication skills to include speaking and/or presenting in front of groups in a professional setting

• Bachelor's Degree in Education, Instructional Technology, Human Resources, business, communication, behavioral sciences, Program Management or related field or the equivalent combination of training, education and experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Ln, Vienna, VA 22180 | 141 Security Dr Winchester, VA 22602 | 5550 Heritage Oaks Dr, Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15049-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Identity Systems Engineer is a technical resource with intermediate or master level skills in the architecture, design, configuration, and management of Active Directory and Microsoft Entra.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Hands-on experience designing and managing a multi-site, multi-domain Active Directory infrastructure - including expert-level knowledge of Group Policy Objects and their configuration. As evidenced by at least 1 current certification (Microsoft Certified Solutions Associate, or Microsoft Certified Solutions Expert with a focus on server infrastructure) or the equivalent experience and training

• Solid experience with design and implementation of advanced server infrastructure with skills in High Availability, Diagnostics, Capacity Management and Performance Tuning

• Implementation of SAML/OIDC authentication for 3rd party applications via ADFS, Entra SSO, & Strata Maverics

Qualifications

• Extensive experience with designing, planning, implementing and administering Active Directory including:

• Designing, Planning and Implementing Sites and Subnets

• Monitoring Active Directory Replication and tools used

• Planning a Domain Controller and Global Catalog Strategy

• Monitoring backup and restore of Active Directory

• In depth experience with design, planning and implementation of GPO's

• Preferred experience in designing, planning, implementing and administering other Identity infrastructure including:

• Active Directory Federation Services

• Microsoft Entra (formerly Azure Active Directory)

• Active Directory Lightweight Directory Services (AD-LDS)

• Strata (Maverics) Identity Orchestration

• Microsoft Enterprise PKI

Desired Qualifications

• Advanced PowerShell scripting techniques

• Development experience in goLang and YAML

• Operations will include 24x7 on-call systems support

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15070-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To coordinate and conduct highly complex system analyses feasibility studies and implementation studies of potential computer applications to determine the advisability and profitability of adapting complex electronic data processing techniques to Navy Federal functional areas, works independently. To analyze business needs to develop and implement solutions that leverage systems and processes with a broad degree of latitude. Works with the business to understand their needs, related to information technology and enhance business process by promoting new functionality. Using expert knowledge of the organization's technology infrastructure and specific software applications, assist the business to implement strategic vision through technology. Considered a key stakeholder/key contributor on highly complex systems projects and project teams. To oversee/direct full lifecycle project implementation. To exercise expert technical knowledge of all phases of applications systems analysis.

Responsibilities

• Evaluate operational efficiency and effectiveness

• Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics

• Uses elicitation techniques to gather information at the right level of detail and scope to represent all of the stakeholder's needs

• Analyze, define and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output

• Supervise modeling efforts to ensure that specifications and constructs adhere to appropriate mathematical and statistical standards and answer particular analytic questions

• Identifying business requirements (e.g., needs, objectives, functions, features, input and output)

• Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.

• Develop, recommend and document adjustments to workflow to streamline processes

• Coordinate integration of solutions with existing applications; identify and resolve existing conflicts to ensures compatibility

• Develop and maintain an understanding of relevant industry standards, best practices, business processes and technology used within related business areas to ensure compliance with policy, vendor contractual requirements, procedures, processes and standards

• Involved in cross-organizational task groups concerning new automated systems, products and/or services

• Work with project teams to plan, coordinate and rollout software change/release to Controlled Testing and Production, obtain required approvals as scheduled, and transition project to Production

• Interact with other ISD staff, business units (end users) in problem resolution efforts

• Utilize performance measurements and indicators to identify areas for improvement; develop process improvement plans for each performance indicator or area identified

• Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; presents conclusions and recommendations to management

• Implement new/enhanced products, services and/or operational changes

• Identify and communicate key responsibilities and practices, evaluate results, and provide leadership and guidance to ensure successful implementation of business unit projects

• Lead project teams; assure quality, consistent performance; meet schedules and/or resolve highly technical and complex problems

• Interpret results of analysis; present recommendations, alternatives and implications

• Serve as resource for the resolution of complex and/or unique problems

• Lead, guide and mentor less experienced staff

• Write requirements and define editorial workflow for business owner projects

• Serves as change management lead for business unit; apply change management principles and knowledge to develop strategies including organizational assessments, stakeholder analysis and change roadmaps and plans

• Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness and mitigating future exposure

• Ensure preventative, detective, and corrective controls are properly identified and documented

• Develop test plans, test criteria, scenarios and documentation; ensure acceptance of delivered solutions

• Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results

• Report testing activity including time spent, testing time lost and discrepancies found

• Apply and communicate changes and new trends in systems/technology

• Represent the business unit in identifying, analyzing and communicating system solutions

• Conduct root cause analysis to identify development opportunities and recommend applicable business solutions

• Research emerging technologies and recommend solutions that align with business goals

• Monitor performance of systems to ensure continued systems efficiency

• Collaborate with key partners in development and delivery of solutions

• Perform other duties as assigned

Qualifications

• Extensive experience in problem resolution including determining root cause, scope and scale of issues

• Extensive experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools

• Extensive experience in leading collaborative work teams

• Significant in leading large projects/initiatives which have business risk and impact

• Extensive experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Expert knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling

• Experience in leading, guiding and coaching professional staff

• Extensive experience that demonstrates the ability to research, compile, and document data, business processes, and workflow

• Extensive experience in market/consumer research, project management, and analysis in support of strategic planning initiatives

• Extensive experience in SQL and VBA database languages

• Navy Federal Project Portfolio Management (PPM) knowledge

• Navy Federal products, services, programs, policies and procedures

• Expert research, analytical, and problem solving skills

• Expert organizational, planning and time management skills

• Expert skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

• Expert skill interpreting and synthesizing large amounts of information

• Expert verbal and written communication skills

• Expert word processing and spreadsheet software skills

• Expert database and presentation software skills

• Expert skill identifying and analyzing business requirements and recommending solutions

• Master's Degree in a related field, or the equivalent combination of training, education and experience

Desired

• Azure Devops (ADO) or Other Scrum Tool Experience

• Agile Experience

• SAFe experience

• Adobe Experience Manager - Strongly Preferred

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15062

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To research, evaluate, design, implement, and maintain system and product solutions, applying knowledge of engineering principles. To provide technical direction and engineering support for projects and infrastructure. Develop and maintain working knowledge of evolving IT engineering industry technologies/competition, concepts and trends. Assist with troubleshooting of complex technical issues causing business impact or service degradation. Willingness to be a self-starter in a face paced technical team.

Responsibilities

• Full life-cycle project management

• Establish and lead project teams

• Develop project plan/scope/schedule/cost/communications

• Procure and/or manage resources/timelines/deadlines/quality

• Risk, Issue and Change management

• Ensure successful project implementation

• Scope of responsibility

• Apply engineering principles into the design and enhancement of new and existing systems

• Document new system components, or modifications to existing components

• Ensure the security and integrity of system and product solutions including compliance with Navy Federal, industry engineering and Information Security principles and practices

• Perform engineering tasks and assignments in support of business needs

• Perform engineering technology research, procurement, deployment, and configuration for new and modified systems

• Present clear, organized and concise information to all audiences through a variety of media to enable effective business decisions

• Perform other duties as assigned

Qualifications

- Familiarity with Microsoft Endpoint and Configuration Management environment

- Familiarity with Group Policy Administration using GPOAdmin or equivalent

- Familiarity with SQL Server Management Studio and SQL query authoring

- Familiarity with PowerShell, Python, Splunk Query Language, and Windows Query Language

- Comprehensive knowledge of administering and troubleshooting Windows 10 and 11

- Familiarity with ServiceNow request, incident, change, and asset management modules

- Effective database management, presentation software skills, verbal, and written communication skills

- Effective organizational, planning, time management skills, research, analytical, and problem solving skills

- Effective word processing and spreadsheet software skills

- Ability to exercise initiative using good judgment in making sound decisions

- Self-starter and eagerness to learn new technologies

- Bachelor's Degree in a related field a strong plus

Hours: Monday - Friday, 8:00AM - 4:30PM; On-Call rotation two times per quarter with hours varied between Saturday and Sunday.

Location: 820 Follin Lane, Vienna, VA 22180 | 141 Security Dr. Winchester, VA 22602

Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15054

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide financial consulting services to assist members and non-members with identifying their financial goals and objectives via telephone or video meeting. Act as a catalyst for the promotion and growth of NFIS products and services. Recommend appropriate mixture(s) of insurance/investment products and services to achieve the financial client's goals as a registered representative/advisor/agent of Navy Federal Investment Services (NFIS) and subsidiaries, or incumbent financial firms. Manage smaller dollar volume account size and less complex investment needs. Partners with and refers advanced financial planning needs to NFIS Financial Advisors when needed.

Responsibilities

• Provide investment industry expertise to client investment consultations and servicing of life insurance and full suite of investment products

• Administer and document account activity and execution in accordance with NFFG process and procedures and FINRA, NASAA, SEC regulations

• Conduct review of accounts to communicate account status, explain activities and inform clients of new offerings

• Develop an internal pipeline for smaller dollar volume accounts in compliance with Navy Federal and NFIS policies and procedures

• Establish, maintain, and develop business relationships with members and internal/external sources

• Execute customer and broker purchase/sales orders of securities for current/new clients

• Identify prospective participation partners/opportunities through prospect calling, networking, and leveraging existing participation business

• Keep current with legislative and industry updates to identify areas for market growth/opportunities, and/or potential concerns impacting NFIS clients and/or business environment

• Monitor accounts to ensure accurate processing, identify discrepancies, errors/concerns and take remedial actions

• Monitor, track and report performance of individual sales plans and assigned strategies for leadership

• Participate in site audits of registered duties, ensuring documentation and processes comply with Navy Federal standards and FINRA, NASAA, SEC and other regulatory agencies

• Prepare standard/special reports required by FINRA, NASAA and SEC, and participate in industry and/or internal audits

• Perform other duties as assigned or appropriate

Qualifications

• Exercises initiative using good judgment to make sound decisions

• Ability to obtain appointment by the sponsoring insurance company, broker-dealer and/or Registered Investment Advisory Firm

• Experience in business development to include market strategy, product demonstration and promoting products and services

• Experience consulting with customers to assess their financial status and identify investment needs

• Effective knowledge of investment and insurance products

• Effective knowledge, to interpret industry related laws and government regulations

• Proficiency with PCs and spreadsheet, database, word processing applications, and financial analysis software

• Understanding of economic and accounting principles, practices, financial markets, banking, analysis, and reporting of financial data

• Current and active FINRA Series 6, 7, NASAA Series 65 or 66 (and NASAA Series 63 in states where required) registration and Life & Health Insurance License

• Effective analytical, decision-making, problem-solving and organizational skills

• Effective interpersonal, verbal, and written communications skills

• Effective planning, organizational, time management and problem-solving skills

• Effective skill building relationships through rapport, trust, diplomacy, and tack

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill presenting findings, conclusions, alternatives, and information clearly and concisely

• Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes

Desired Qualifications

• Bachelor's degree in Business Administration, Finance or Management or related discipline or related professional experience

• Knowledge of Navy Federal/NFFG organization, programs, policies and procedures

• Desire to pursue designations e.g. CFP, ChFC, CLU

Hours: Monday - Friday, 9:30AM-6PM CST or 8:30AM-5PM PST

Location: 5550 Heritage Oaks Drive, Pensacola, FL 32526 | 9999 Willow Creek Road, San Diego, CA 92131 *Hybrid schedule, 3 days per week on campus.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15073

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To coordinate and conduct highly complex system analyses feasibility studies and implementation studies of potential computer applications to determine the advisability and profitability of adapting complex electronic data processing techniques to Navy Federal functional areas, works independently. To analyze business needs to develop and implement solutions that leverage systems and processes with a broad degree of latitude. Works with the business to understand their needs, related to information technology and enhance business process by promoting new functionality. Using expert knowledge of the organization's technology infrastructure and specific software applications, assist the business to implement strategic vision through technology. Considered a key stakeholder/key contributor on highly complex systems projects and project teams. To oversee/direct full lifecycle project implementation. To exercise expert technical knowledge of all phases of applications systems analysis.

Responsibilities

• Evaluate operational efficiency and effectiveness

• Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics

• Uses elicitation techniques to gather information at the right level of detail and scope to represent all of the stakeholder's needs

• Analyze, define and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output

• Supervise modeling efforts to ensure that specifications and constructs adhere to appropriate mathematical and statistical standards and answer particular analytic questions

• Identifying business requirements (e.g., needs, objectives, functions, features, input and output)

• Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.

• Develop, recommend and document adjustments to workflow to streamline processes

• Coordinate integration of solutions with existing applications; identify and resolve existing conflicts to ensures compatibility

• Develop and maintain an understanding of relevant industry standards, best practices, business processes and technology used within related business areas to ensure compliance with policy, vendor contractual requirements, procedures, processes and standards

• Involved in cross-organizational task groups concerning new automated systems, products and/or services

• Work with project teams to plan, coordinate and rollout software change/release to Controlled Testing and Production, obtain required approvals as scheduled, and transition project to Production

• Interact with other ISD staff, business units (end users) in problem resolution efforts

• Utilize performance measurements and indicators to identify areas for improvement; develop process improvement plans for each performance indicator or area identified

• Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; presents conclusions and recommendations to management

• Implement new/enhanced products, services and/or operational changes

• Identify and communicate key responsibilities and practices, evaluate results, and provide leadership and guidance to ensure successful implementation of business unit projects

• Lead project teams; assure quality, consistent performance; meet schedules and/or resolve highly technical and complex problems

• Interpret results of analysis; present recommendations, alternatives and implications

• Serve as resource for the resolution of complex and/or unique problems

• Lead, guide and mentor less experienced staff

• Write requirements and define editorial workflow for business owner projects

• Serves as change management lead for business unit; apply change management principles and knowledge to develop strategies including organizational assessments, stakeholder analysis and change roadmaps and plans

• Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness and mitigating future exposure

• Ensure preventative, detective, and corrective controls are properly identified and documented

• Develop test plans, test criteria, scenarios and documentation; ensure acceptance of delivered solutions

• Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results

• Report testing activity including time spent, testing time lost and discrepancies found

• Apply and communicate changes and new trends in systems/technology

• Represent the business unit in identifying, analyzing and communicating system solutions

• Conduct root cause analysis to identify development opportunities and recommend applicable business solutions

• Research emerging technologies and recommend solutions that align with business goals

• Monitor performance of systems to ensure continued systems efficiency

• Collaborate with key partners in development and delivery of solutions

• Perform other duties as assigned

Qualifications

• Extensive experience in problem resolution including determining root cause, scope and scale of issues

• Extensive experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools

• Extensive experience in leading collaborative work teams

• Significant in leading large projects/initiatives which have business risk and impact

• Extensive experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Expert knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling

• Experience in leading, guiding and coaching professional staff

• Extensive experience that demonstrates the ability to research, compile, and document data, business processes, and workflow

• Extensive experience in market/consumer research, project management, and analysis in support of strategic planning initiatives

• Extensive experience in SQL and VBA database languages

• Navy Federal Project Portfolio Management (PPM) knowledge

• Navy Federal products, services, programs, policies and procedures

• Expert research, analytical, and problem solving skills

• Expert organizational, planning and time management skills

• Expert skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

• Expert skill interpreting and synthesizing large amounts of information

• Expert verbal and written communication skills

• Expert word processing and spreadsheet software skills

• Expert database and presentation software skills

• Expert skill identifying and analyzing business requirements and recommending solutions

• Master's Degree in a related field, or the equivalent combination of training, education and experience

Desired

• Azure Devops (ADO) or Other Scrum Tool Experience

• Agile Experience

• SAFe experience

• Adobe Experience Manager - Strongly Preferred

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15062-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To coordinate and conduct highly complex system analyses feasibility studies and implementation studies of potential computer applications to determine the advisability and profitability of adapting complex electronic data processing techniques to Navy Federal functional areas, works independently. To analyze business needs to develop and implement solutions that leverage systems and processes with a broad degree of latitude. Works with the business to understand their needs, related to information technology and enhance business process by promoting new functionality. Using expert knowledge of the organization's technology infrastructure and specific software applications, assist the business to implement strategic vision through technology. Considered a key stakeholder/key contributor on highly complex systems projects and project teams. To oversee/direct full lifecycle project implementation. To exercise expert technical knowledge of all phases of applications systems analysis.

Responsibilities

• Evaluate operational efficiency and effectiveness

• Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics

• Uses elicitation techniques to gather information at the right level of detail and scope to represent all of the stakeholder's needs

• Analyze, define and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output

• Supervise modeling efforts to ensure that specifications and constructs adhere to appropriate mathematical and statistical standards and answer particular analytic questions

• Identifying business requirements (e.g., needs, objectives, functions, features, input and output)

• Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.

• Develop, recommend and document adjustments to workflow to streamline processes

• Coordinate integration of solutions with existing applications; identify and resolve existing conflicts to ensures compatibility

• Develop and maintain an understanding of relevant industry standards, best practices, business processes and technology used within related business areas to ensure compliance with policy, vendor contractual requirements, procedures, processes and standards

• Involved in cross-organizational task groups concerning new automated systems, products and/or services

• Work with project teams to plan, coordinate and rollout software change/release to Controlled Testing and Production, obtain required approvals as scheduled, and transition project to Production

• Interact with other ISD staff, business units (end users) in problem resolution efforts

• Utilize performance measurements and indicators to identify areas for improvement; develop process improvement plans for each performance indicator or area identified

• Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; presents conclusions and recommendations to management

• Implement new/enhanced products, services and/or operational changes

• Identify and communicate key responsibilities and practices, evaluate results, and provide leadership and guidance to ensure successful implementation of business unit projects

• Lead project teams; assure quality, consistent performance; meet schedules and/or resolve highly technical and complex problems

• Interpret results of analysis; present recommendations, alternatives and implications

• Serve as resource for the resolution of complex and/or unique problems

• Lead, guide and mentor less experienced staff

• Write requirements and define editorial workflow for business owner projects

• Serves as change management lead for business unit; apply change management principles and knowledge to develop strategies including organizational assessments, stakeholder analysis and change roadmaps and plans

• Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness and mitigating future exposure

• Ensure preventative, detective, and corrective controls are properly identified and documented

• Develop test plans, test criteria, scenarios and documentation; ensure acceptance of delivered solutions

• Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results

• Report testing activity including time spent, testing time lost and discrepancies found

• Apply and communicate changes and new trends in systems/technology

• Represent the business unit in identifying, analyzing and communicating system solutions

• Conduct root cause analysis to identify development opportunities and recommend applicable business solutions

• Research emerging technologies and recommend solutions that align with business goals

• Monitor performance of systems to ensure continued systems efficiency

• Collaborate with key partners in development and delivery of solutions

• Perform other duties as assigned

Qualifications

• Extensive experience in problem resolution including determining root cause, scope and scale of issues

• Extensive experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools

• Extensive experience in leading collaborative work teams

• Significant in leading large projects/initiatives which have business risk and impact

• Extensive experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Expert knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling

• Experience in leading, guiding and coaching professional staff

• Extensive experience that demonstrates the ability to research, compile, and document data, business processes, and workflow

• Extensive experience in market/consumer research, project management, and analysis in support of strategic planning initiatives

• Extensive experience in SQL and VBA database languages

• Navy Federal Project Portfolio Management (PPM) knowledge

• Navy Federal products, services, programs, policies and procedures

• Expert research, analytical, and problem solving skills

• Expert organizational, planning and time management skills

• Expert skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

• Expert skill interpreting and synthesizing large amounts of information

• Expert verbal and written communication skills

• Expert word processing and spreadsheet software skills

• Expert database and presentation software skills

• Expert skill identifying and analyzing business requirements and recommending solutions

• Master's Degree in a related field, or the equivalent combination of training, education and experience

Desired

• Azure Devops (ADO) or Other Scrum Tool Experience

• Agile Experience

• SAFe experience

• Adobe Experience Manager - Strongly Preferred

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15062-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To research, evaluate, design, implement, and maintain system and product solutions, applying knowledge of engineering principles. To provide technical direction and engineering support for projects and infrastructure. Develop and maintain working knowledge of evolving IT engineering industry technologies/competition, concepts and trends. Assist with troubleshooting of complex technical issues causing business impact or service degradation. Willingness to be a self-starter in a face paced technical team.

Responsibilities

• Full life-cycle project management

• Establish and lead project teams

• Develop project plan/scope/schedule/cost/communications

• Procure and/or manage resources/timelines/deadlines/quality

• Risk, Issue and Change management

• Ensure successful project implementation

• Scope of responsibility

• Apply engineering principles into the design and enhancement of new and existing systems

• Document new system components, or modifications to existing components

• Ensure the security and integrity of system and product solutions including compliance with Navy Federal, industry engineering and Information Security principles and practices

• Perform engineering tasks and assignments in support of business needs

• Perform engineering technology research, procurement, deployment, and configuration for new and modified systems

• Present clear, organized and concise information to all audiences through a variety of media to enable effective business decisions

• Perform other duties as assigned

Qualifications

- Familiarity with Microsoft Endpoint and Configuration Management environment

- Familiarity with Group Policy Administration using GPOAdmin or equivalent

- Familiarity with SQL Server Management Studio and SQL query authoring

- Familiarity with PowerShell, Python, Splunk Query Language, and Windows Query Language

- Comprehensive knowledge of administering and troubleshooting Windows 10 and 11

- Familiarity with ServiceNow request, incident, change, and asset management modules

- Effective database management, presentation software skills, verbal, and written communication skills

- Effective organizational, planning, time management skills, research, analytical, and problem solving skills

- Effective word processing and spreadsheet software skills

- Ability to exercise initiative using good judgment in making sound decisions

- Self-starter and eagerness to learn new technologies

- Bachelor's Degree in a related field a strong plus

Hours: Monday - Friday, 8:00AM - 4:30PM; On-Call rotation two times per quarter with hours varied between Saturday and Sunday.

Location: 820 Follin Lane, Vienna, VA 22180 | 141 Security Dr. Winchester, VA 22602

Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15054-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To gain valuable insight into Navy Federal's business, technology, resources and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network and interact with multiple departments. Receive guidance and direction from team and management. Utilize and further develop technical and soft skills, business knowledge, analytical techniques and creative problem solving abilities. Provide professional execution of day to day tasks and special projects while working within established standards, policies and procedures. This is a year-round, Full or Part -Time, flexible internship based on school schedule.

This is within the Finance section of Navy Federal's Shared Service Center within HR.

**A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by clicking the -Attach Cover Letter" button during your application.

Responsibilities

• Provide support in functional areas of Human Resources

• Provide responses to HR related requests and inquires

• Process and update data in automated systems; may generate and analyze reports

• Provide support to assigned department; may work on small projects or portions of larger projects

• Support business strategy and initiatives within the business unit and/or across the organization

• Assist and collaborate with various levels of staff to accomplish tasks/assignments

• Perform research and analysis; may include quantitative and/or qualitative analysis

• Maintain professionalism in all interactions, placing employee services and confidentiality as priority

• Provide comprehensive day-to-day operational support

• Perform other duties as assigned

• Participate in developing, testing, implementing modifications, upgrades and/or enhancements to payroll system

• Serve as point of contact for vendor organizations regarding questions related to processing and status of reporting of data

• Participate in projects or portions of projects

• Performs other duties as assigned

Qualifications

• Must be pursuing a degree from an accredited college/university

• Ability to exercise initiative and good judgment to make sound decisions

• Ability to adapt to new technologies

• Ability to provide exceptional customer service

• Ability to work independently and in a team environment

• Desired - Strong academic record as evidenced by a 3.0 or higher GPA

• Desired - Communication with impact and be committed to self-development

• Effective interpersonal, verbal, and written communication skills

• Effective research, analytical, and problem solving skills

• Effective skill maintaining accuracy with attention to detail and meeting deadlines

• Effective word processing and spreadsheet software skills

• Effective organizational, planning and time management skills

• Must be pursing degree from an accredited college/university

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14954

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

As ISD Engineer III - Oracle Fusion Cloud Financials Systems Administrator, the candidate will be responsible for managing, maintaining, and administering Navy Federal's Oracle Fusion Cloud environments.

The ideal candidate will be detail oriented with a strong understanding of and demonstrated experience with application system administration within Oracle Fusion Cloud environments, such as SaaS, PaaS, etc. He/She should have experience managing these environments for compliance and security requirements, and leveraging automation in testing, deployment, and maintenance activities. This person will also provide administration advice to ensure that designed solutions are agile, innovative, and workable. Additionally, the candidate will be expected to work on multiple projects and be able to collaborate in multiple engagements across Navy Federal product teams.

This role also requires outstanding communications and coordination skills.

Responsibilities

- Be part of a team that works with the development and integration of Oracle Fusion Cloud Financials with respect to application/enterprise capabilities and software for multiple on-going projects, collaborating closely with enterprise and solution architects, aligning to most current strategies.

- Administer the Oracle Fusion Cloud systems throughout the development, implementation, and support lifecycles within all environments.

- Monitor Oracle Fusion Cloud application performance and maintain application reliability, integrity, and recoverability.

- Schedule activities with Oracle Support and communicate environment refreshes to all impacted stakeholders.

- Work with internal staff, third-party vendors, and Oracle to update and communicate environment maintenance schedules, refresh schedules, and outages.

- Manage Oracle Fusion Cloud Financial application metadata such as provisioning configurations, enterprise applications, domains, and application components such as pillars, environment types, module types, and middleware components.

- Maintain setup metadata such as offerings, options, features, setup tasks and task lists.

- Develop Oracle Fusion Cloud Metrics Reports and Dashboards to view and monitor service detail and service notifications related to patching, critical updates, and downtime.

- Assist with Oracle Fusion Cloud deployments, configurations changes and project deliverables.

- Assist in the implementation and update of Oracle user security roles.

- Assist in managing users and provision roles and data access sets based on organization-defined data security policies and user role matrices defined by the business.

- Assist technical team members in managing Oracle Fusion Cloud instance configurations and enterprise applications.

- Collaborating with other IT teams on projects and initiatives as needed

Qualifications

- Bachelor's degree in Computer Science, Information Technology, related field, or the equivalent combination of education, training, and experience

- Experience with Oracle Applications particularly Oracle Cloud Fusion Financials and Oracle Integration Cloud, and Cloud Infrastructure/Solutions

- 5+ Years of experience in Oracle Financial Applications systems administration with a minimum of 3 years' experience in Oracle Fusion Cloud Systems Administration.

- Knowledge of Oracle Fusion Financial Applications Administration best practices and standards.

- 3+ Years of experience in managing Oracle Fusion Cloud ERP application meta data, data dictionary, provision configuration, and modules.

- Knowledge of database management and SQL.

- Deep understanding of SDLC, IT Change Control processes, Deployment Methodologies and Application Server Life Cycle Management.

- Willingness to train internal staff, and work with third-party vendors and Oracle to update and communicate environment maintenance schedules, refresh schedules, and outages.

- Experience with documentation maintenance for Cloud Fusion ERP Application configurations, technical objects, and procedures.

- Excellent problem solving and analytical skills. Excellent technical problem-solving skills with ability to work independently and in a team-oriented manner. Ability to troubleshoot complex issues and propose solutions.

- Excellent organizational, communication, and presentation skills

- Must be highly self-motivated. Effective time management skills and ability to work under pressure to meet deadlines, handle multiple tasks and set priorities. Ability to lay out a plan and coordinate activities.

- Flexible and adaptable in prioritizing workloads, coping with pressures, deadlines, and rapidly changing situations.

- Ability to work independently and collaboratively with cross function teams.

Desired

- Master's degree in Computer Science, Information Technology, or related field

- Oracle certifications related to Oracle Cloud technologies and applications

- Knowledge of banking/financial industry trends, products, and services (desired)

- Experience with business process workflows, process designs, functional/technical design specifications, software development, data conversions, transformation, and data migration and business data management (desired).

- Knowledge of Navy Federal products, services, programs, policies, and procedures (desired)

- Technical certifications for Oracle Cloud Applications and Oracle Cloud Infrastructure (desired)

- Experience with a Ticketing system such as Service Now.

- Experience with Oracle Risk Management Cloud (RMC) administration is a definite plus.

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180

Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15124

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To gain valuable insight into Navy Federal's business, technology, resources and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network and interact with multiple departments. Receive guidance and direction from team and management. Utilize and further develop technical and soft skills, business knowledge, analytical techniques and creative problem solving abilities. Provide professional execution of day to day tasks and special projects while working within established standards, policies and procedures. This is a year-round, Full or Part -Time, flexible internship based on school schedule.

This is within the Finance section of Navy Federal's Shared Service Center within HR.

**A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by clicking the -Attach Cover Letter" button during your application.

Responsibilities

• Provide support in functional areas of Human Resources

• Provide responses to HR related requests and inquires

• Process and update data in automated systems; may generate and analyze reports

• Provide support to assigned department; may work on small projects or portions of larger projects

• Support business strategy and initiatives within the business unit and/or across the organization

• Assist and collaborate with various levels of staff to accomplish tasks/assignments

• Perform research and analysis; may include quantitative and/or qualitative analysis

• Maintain professionalism in all interactions, placing employee services and confidentiality as priority

• Provide comprehensive day-to-day operational support

• Perform other duties as assigned

• Participate in developing, testing, implementing modifications, upgrades and/or enhancements to payroll system

• Serve as point of contact for vendor organizations regarding questions related to processing and status of reporting of data

• Participate in projects or portions of projects

• Performs other duties as assigned

Qualifications

• Must be pursuing a degree from an accredited college/university

• Ability to exercise initiative and good judgment to make sound decisions

• Ability to adapt to new technologies

• Ability to provide exceptional customer service

• Ability to work independently and in a team environment

• Desired - Strong academic record as evidenced by a 3.0 or higher GPA

• Desired - Communication with impact and be committed to self-development

• Effective interpersonal, verbal, and written communication skills

• Effective research, analytical, and problem solving skills

• Effective skill maintaining accuracy with attention to detail and meeting deadlines

• Effective word processing and spreadsheet software skills

• Effective organizational, planning and time management skills

• Must be pursing degree from an accredited college/university

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14954-OTHLOC-300000025800044

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)

Location: 508 Bud Drive, Chesapeake, VA 23322

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15041

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 9201 Alaking Court, Capitol Heights, MD 20743

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14849

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To gain valuable insight into Navy Federal's business, technology, resources and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network and interact with multiple departments. Receive guidance and direction from team and management. Utilize and further develop technical and soft skills, business knowledge, analytical techniques and creative problem solving abilities. Provide professional execution of day to day tasks and special projects while working within established standards, policies and procedures. This is a year-round, Full or Part -Time, flexible internship based on school schedule.

This is within the Finance section of Navy Federal's Shared Service Center within HR.

**A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by clicking the -Attach Cover Letter" button during your application.

Responsibilities

• Provide support in functional areas of Human Resources

• Provide responses to HR related requests and inquires

• Process and update data in automated systems; may generate and analyze reports

• Provide support to assigned department; may work on small projects or portions of larger projects

• Support business strategy and initiatives within the business unit and/or across the organization

• Assist and collaborate with various levels of staff to accomplish tasks/assignments

• Perform research and analysis; may include quantitative and/or qualitative analysis

• Maintain professionalism in all interactions, placing employee services and confidentiality as priority

• Provide comprehensive day-to-day operational support

• Perform other duties as assigned

• Participate in developing, testing, implementing modifications, upgrades and/or enhancements to payroll system

• Serve as point of contact for vendor organizations regarding questions related to processing and status of reporting of data

• Participate in projects or portions of projects

• Performs other duties as assigned

Qualifications

• Must be pursuing a degree from an accredited college/university

• Ability to exercise initiative and good judgment to make sound decisions

• Ability to adapt to new technologies

• Ability to provide exceptional customer service

• Ability to work independently and in a team environment

• Desired - Strong academic record as evidenced by a 3.0 or higher GPA

• Desired - Communication with impact and be committed to self-development

• Effective interpersonal, verbal, and written communication skills

• Effective research, analytical, and problem solving skills

• Effective skill maintaining accuracy with attention to detail and meeting deadlines

• Effective word processing and spreadsheet software skills

• Effective organizational, planning and time management skills

• Must be pursing degree from an accredited college/university

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14954-OTHLOC-300000025810540

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 7925 Stonewall Shops Square, Gainesville, VA 20155

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14930

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members.

*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify opportunities to cross service products and increase product penetration

• Perform platform banking functions

• Assist level I team members

• Understand and comply with federal and other regulations relating to financial products and services

• May assist with Branch Office vault opening, closing and balancing procedures

• May serve as a Branch Office and/or ATM vault custodian

• Perform other duties as assigned

Qualifications

• Ability to work independently and in a team environment

• Working knowledge of savings and checking products, accounts and services

• May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need

• Effective active listening skills to accurately respond to inquiries and account requests

• Effective organizational, planning and time management skills

• Effective research, analytical, and problem solving skills

• Effective skill building effective relationships through rapport, trust, diplomacy and tact

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill maintaining composure in a high production and changing environment

• Effective skill navigating multiple screens and PC applications and adapting to new technologies

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

Desired Qualifications

• Experience in member/customer service preferably in a call center, retail banking or financial institution

• Experience in working in a credit union environment

Hours: Available Monday - Saturday, hours based on business needs.

Location: 7979 Hampton Boulevard, Norfolk, VA 23505

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15048

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To control/collect on past due Consumer Loan and Credit Card accounts for all stages of delinquency, in accordance with all government and Navy Federal rules and regulations. Provide member financial counseling and mitigate loss for Navy Federal. Collect on 31-60 days delinquent accounts. Work independently on progressively more complex default accounts. Work with members to present recommendations for complex Consumer/Credit Card collection solutions. Process settlements, repossessions and/or negotiate loss mitigation offers to mitigate loss/risk. May provide advice/guidance to Delinquency Control Counselor I/II. Work with minimal supervision.

Responsibilities

• Contact delinquent members in an attempt to cure delinquency utilizing all payment options and loss mitigation tools offered by Navy Federal

• Obtain detailed financial information from delinquent members and analyze information gathered to determine optimal solutions for curing delinquency

• Notate in Collection systems members' arrangements, reason(s) for delinquency, and any offered charge-off alternatives offered to members

• Maintain working knowledge of the federal and state consumer protection laws (Unfair, Deceptive, or Abusive Acts or Practices; Fair Debt Collection Practices Act; Fair Credit Reporting Act; Servicemembers Civil Relief Act; etc.)

• Perform manager share transfers for amounts up to authorized limits

• Offer short/long term solutions including repayment plans, promises-to-pay, loan modifications, refinances, personal finance management, and deferral programs

• Explain and communicate relinquishing options such as settlements

• Provide guidance and coaching to less experienced staff

• Maintain awareness of changes in regulatory requirements and practices

• Ensure required notifications, including collection emails, letters, and any applicable state/regulatory letters, are sent timely to members

• Provide required reporting to supervisors, as well as specialized reports to Navy Federal management (including daily in-house, activity trends, and payment tracking)

• Use online tools and contact appropriate parties

• Perform other related duties as assigned or appropriate

Qualifications

• Significant experience in collecting and negotiating on delinquent Consumer/Credit Card accounts

• Advanced knowledge of Consumer/Credit Card collection servicing accounts

• Working knowledge of bankruptcy, settlements, default reporting, repossession, loss mitigation and charge-off

• Advanced knowledge of federal and state consumer protection laws (Unfair, Deceptive, or Abusive Acts or Practices; Fair Debt Collection Practices Act; Fair Credit Reporting Act; Servicemembers Civil Relief Act; etc.)

• Effective skill to work independently on progressively more complex Consumer/Credit Card default accounts

• Effective skill in researching accounts, public records, internet, and other resources to identify means of contacting delinquent members

• Advanced planning, organizational, and time management skills

• Advanced research, analytical, and problem solving skills

• Effective verbal and written communication skills

• Effective skill exercising initiative and using good judgment to make sound decisions

• Advanced skill following, interpreting, and applying relevant data/instructions to guidelines, procedures, practices and regulations

• Advanced skill navigating multiple screens and PC applications and adapting to new technologies

Desired Qualifications

• Working knowledge of Navy Federal processes and different types of transactions

Hours: Monday - Friday, 11:30AM - 8:00PM

Location: 141 Security Dr. Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15072

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Senior Marketing Experience Owner is self-motivated, imaginative, and energetic about enhancing the member experience and will drive the vision, direction, and development of programs and projects for the betterment of our members. Partner closely with members of cross-functional teams and stakeholders (i.e. Solution and System Architects, Developers, Analysts, Data Scientists, Scrum Masters, etc.) to ensure what is delivered fulfills strategic needs and drives a superior member experience. Work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Anticipate internal and/or external business challenges and recommend process, product, or service improvements. Interact with senior leadership and serve as subject matter expert.

Responsibilities

• Collaborate with a cross-functional team to define and launch new and innovative member communication decisioning strategies in Pega Customer Decision Hub (CDH)

• Streamline the execution of program priorities while maintaining the conceptual and technical integrity of the next best action taxonomy, strategies, actions and treatments for the Scrum Team

• Lead, influence, and motivate Scrum Team and stakeholders towards continuous improvement of member communication decisioning strategies

• Translate program vision into epics and guide Scrum Team in the definition of corresponding user stories

• Direct and manage the next best action strategies and channel integrations backlog, including refinement of stories and sprint planning with the cross-functional team, and own the prioritization

• Partner with research analysts to integrate user research and market analysis into next best action definition and enhancement

• Analyze product and service uptake, usage and other empirical data and how that relates to key member needs to determine changes in prioritization

• Regularly analyze true needs for member communications across the entire taxonomy (e.g., Nurture, Grow, Retain, Service) and constantly push for clear understanding of value

• Serve as an agent of change for Marketing, looking for new ways to solve problems for members and collaborate as a team

• Assist in leading organizational understanding, alignment, and enthusiasm for next best action/conversation, and the positive member experience it delivers; define and implement strategies for internal stakeholders who are resistant to change

• Proactively work with team to formulate creative ideas or solutions for potential issues

• Guide and analyze benchmarking, trend analysis and other input to drive continuous improvement and elevate service performance and the member experience

• Stay current with marketing automation and real-time interaction manager technology as well as government/policy impacts and industry best practices

• Partner with the Data Science team to evaluate adaptive model/AI performance and make recommendation such as additional predictors (such as propensity models), longer action run time, and engagement policy changes to increase response size and positive responses

• Manage multiple marketing initiatives with the most complex scope and impact under tight deadlines; determine when next best actions should be launched to meet internal client expectations

• Deliver compelling and effective communications and presentations to senior management

• Develop and recommend enhancements to improve operational process and procedures

• Lead, guide, train, and mentor less experience staff

• May assist team leadership in selecting employees and providing performance appraisal input

• Perform other related duties as required

Qualifications

• Extensive experience in agile product ownership

• Extensive experience leading, shaping, and developing innovative solutions while managing business risks

• Significant experience in market and consumer research, project management, and analysis in support of strategic planning initiatives

• Significant experience in designing, implementing and enabling Marketing and Decisioning software (i.e. Pega, Cordiant, Infor CRM Epiphany, SmartFocus, Experian, etc.)

• Ability to multi-task and prioritize with minimal direction and assertiveness to change team processes quickly

• Significant experience in project leadership and execution, including initiatives with technology, processes, cross-functional teams, and external partner team members

• Advanced knowledge of project and program management processes and methodologies; ability to learn different collaboration or product management tools quickly

• Advanced skill building relationships through rapport, trust, diplomacy and tact

• Advanced analytical and conceptual skills to create original concepts and theories for various projects

• Advanced skill delivering presentations to groups of various sizes

• Advanced skill communicating with stakeholders, team members, and leaders effectively and productively

• Advanced skill in problem solving, influencing, and negotiating, and guiding strategic thinking

• Advanced skill exercising initiative to produce desired results and achieve objectives

• Advanced verbal, written and interpersonal communication skills

• Bachelor's Degree in Marketing, Business, Information Technology, Strategy, or the or the equivalent combination of education, training or experience

Desired Qualifications

• Experience in technology or entrepreneurship

• Advanced knowledge of credit union operations/processes and procedures

• Advance knowledge of Navy Federal's functions, philosophy, operations, systems, and organizational objective

• Master's Degree in Marketing, Business, Information Technology, Strategy, or the equivalent combination of education, training, or experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15036

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

To supervise and control the functions of Navy Federal's Mortgage Servicing Reconciliation section to ensure they are accurately and completely maintained in accordance with Generally Accepted Accounting Principles (GAAP). Supervise and monitor the maintenance, balancing, and reconciliation process for the general ledger (GL) and subsidiary ledger accounts. Oversee the reconciliation of the daily mortgage activity reports and work with Mortgage Servicing staff regarding outstanding issues, including discrepancies.

Responsibilities

• Supervise and plan section functions related to reconciling at the loan level all Real Estate Lending (REL) Mortgage Servicing-Reconciliation General Ledger, such as application fees, corporate advances, VA funding fees, bad checks, negative CDVs, aging suspense accounts, and transitory accounts

• Monitor processes to ensure reconciling items are correct, supported by proper documentation, and are cleared in a timely manner

• Identify source of errors/discrepancies; research and analyzes data for errors/discrepancies above specific thresholds, document reconciliation issues for resolution/corrective action

• Establish qualitative and quantitative measures to meet compliance goals and expectations

• Analyze workflow, procedures and practices; make recommendations/implement corrective action to improve quality and/or efficiency

• Collaborate with other REL staff and other NFCU staff to research, analyze and resolve account related discrepancies

• Ensure resolution of a range of escalated discrepancies and appropriate response to inquiries through collaboration with various internal contacts across the organization

• Analyze, develop, document, and monitor accounting systems and procedures for account reconciliations to ensure compliance with generally accepted accounting principles (GAAP) and regulatory accounting principles (RAP)

• Ensure operations meet Automated Clearing House (ACH) rules and regulations, investor guidelines, state and federal regulations and Navy Federal policies and procedures

• Act as liaison for, FNMA, FHLMC, VA, FHA, CFPB, PWC, NCUA and other regulatory audits, responding to audit requests in support of other business units as well as Mortgage and Equity Servicing

• Perform supervisory/managerial responsibilities

• Ensure adequate/skilled staffing; select employees

• Establish performance goals and priorities

• Prepare, conduct and review performance appraisals

• Develop, mentor and counsel staff

• Ensure section/branch goals and objectives align with division/department strategy

• Ensure efficiency of operations

• Leadership Level - Supervise daily activities

• Perform other duties as assigned

Qualifications

• Working knowledge regarding mortgage industry regulations such as Regulation X, Regulation Z and TRID and investor guidelines/requirements of Fannie Mae, Freddie Mac, Ginnie Mae, FHA, VA, HUD, etc.

• Experience in progressively responsible positions which reflect the ability to lead a multi-function operation

• Progressively responsible experience which demonstrates a thorough knowledge of management practices, accounting principles, practices, laws and regulations preferably in a corporate/financial environment

• Experience in supervising and leading employees

• Advanced skill in exercising initiative and using good judgment to make sound decisions

• Advanced skill interacting tactfully and effectively in difficult situations

• Advanced organizational, planning, time management, and problem solving skills

• Effective experience applying techniques used in analyzing and reporting financial information

• Advanced verbal and written communication skills

• Effective database and presentation software skills

• Effective word processing and spreadsheet software skills

• Extensive accounting related experience, preferably in a financial institution, which includes reconciliation and adjustments

• Significant skill in applying accounting techniques related to posting and balancing accounts and the management of general ledgers

• Experience which demonstrates a working knowledge of automated financial systems, BI systems, and reporting applications, such as PeopleSoft, Black Knight systems, BDRW, Monarch, Analytics Agent, and an understanding of technology related to reconciling and adjusting financial accounts

• Knowledge of Federal Reserve and state regulatory requirements

• Advanced knowledge of the techniques and systems used in the management, analysis and reporting of financial information

Desired Qualification(s)

• Certified Public Accountant

• Institute of Management Accounting Certification

• Bachelor's Degree in Business, Finance or related field or equivalent education/experience

• Knowledge of Navy Federal objectives, policies & procedures, organizational and functional relationships

Hours: Monday - Friday, 7:00AM - 3:30PM

Location: 820 Follin Ln, Vienna, VA 22180

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 14997

Job Detail

• Company:
  Navy Federal Credit Union

Job Description

Overview

The Navy Federal Financial Group (NFFG) Training team partners with every division in NFFG to help build a skilled, engaged, and empowered department. We are the learning branch that develops the training, facilitation, documentation, communication, and change management needs of the department. The Summer Associate will spend their time with us helping to refine policies and procedures for both Training and NFFG, as well as provide project support. We are seeking to broaden our impacts on knowledge transfer, upskilling, and employee development.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

• Conduct research and preparation of reference material

• Maintain documentation library to ensure accuracy of processes

• Review proposed policy and procedure changes for technical adequacy, completeness, and compliance to regulations

• Ensure clear, concise, and effective communication of material

• Interact with various sub-teams to determine user requirements and specifications

• Write online reference material, instructions, and communications

• Assist Instructional Designer on project to map existing learning items to roles and identify gaps

• Assist with data mining to track material engagement and success ratings

Qualifications

• Currently pursuing a degree in Communications, Education, Instructional Design/Technology, Finance, Business, or other related degree

• Strong communication and presentation skills

• Project management or coordination experience

• Effective skill in presenting at and/or facilitating meetings

• Experience working with ambiguous problems

• Desired: working knowledge of the Adobe and Microsoft product suites

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526

Salary Range: $26.44 - $38.70

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

- Military Times 2022 Best for Vets Employers

- WayUp Top 100 Internship Programs

- ForbesR 2022 The Best Employers for New Grads

- Fortune Best Workplaces for Women

- Fortune 100 Best Companies to Work ForR

- ComputerworldR Best Places to Work in IT

- Ripplematch Campus Forward Award - Excellence in Early Career Hiring

- Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15096

Job Detail

• Company:
  Navy Federal Credit Union