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(NEX DAM NECK) SALES ASSOCIATE - MINIMART (FOOD BAR) - Navy Exchange Services (NEX)
Posted: Sep 09, 2023 05:54
VIRGINIA BEACH, VA
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Title: (NEX DAM NECK) SALES ASSOCIATE - MINIMART (FOOD BAR) Location: United States-Virginia-Virginia Beach Job Number: 230003KW Job Summary: Sells general merchandise to customers exercising professional selling techniques. Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Assists in all aspects of ensuring full operation of the Food and Beverage Convenience Bar to include but not limited to opening and closing the Convenience Bar preparing displaying replenishing goods and cleaning stations and equipment as necessary. Duties and Responsibilities: Applicable to Minimarts operating a Food and Beverage Convenience Bar Greets and engages customers in conversation for purposes of providing sales related assistance. Assists in the selection of merchandise and suggests additional items to complement the customer s selections. Where applicable offers customers the opportunity to purchase extended product warrantees. Explains coverage benefits and price. Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress code uniform standards and assisting supporting sales team members to the maximum extent possible. Becomes knowledgeable regarding merchandise selected including proper set-up use care characteristics of various product price points warrantee coverage etc. Communicates product-related information to customers knowledgeably and legibly. Ensures assigned areas are fully stocked and merchandise is neatly arranged. Communicates with supervisor store manager etc. regarding stock additions deletions fast and slow selling merchandise customer preferences needs problems etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service job performance achievement of store department sales goals etc. Completes sales transactions efficiently. Thanks customers for their patronage. As required performs cash register transactions. Performs all types of cash register transactions cash charge check gift certificates layaway etc. in an accurate and procedurally correct manner. Advises customers of upcoming sales events and services available throughout the Navy Exchange such as gift wrapping engraving delivery gift certificates etc. Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits. Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation merchandise returns price matching check cashing rain checks etc. Handles customer returns and problems tactfully and efficiently. Applies store policies consistently and intelligently ensuring customer satisfaction as the end result. Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons internal and external in order to deter theft. Unpacks stages and moves merchandise as assigned. Assists in creating store displays and in performing periodic inventories. Completes paperwork associated with merchandise inventory movement price adjustments customer returns cash register operation etc. accurately and completely. Eligible for and participates in applicable commission and gainsharing sales incentive programs. Is required to lift up to 25 lbs. as it relates to job duties including but not limited to assisting customers lifting merchandise assisting with stocking sales area as necessary etc. Applicable to Minimarts operating a Food and Beverage Convenience Bar Incumbents may be required to perform all or any combination of the following: Open and close the Food and Beverage Convenience Bar. Ensure all equipment is turned on during opening of the Minimart and turned off during closing i.e. display merchandiser signs etc. Preheats and display products in heated display merchandiser. Ensure sufficient goods and products are readily available for customers by replenishing products and condiments i.e. napkins straws cups lids creamer sugar etc required in the holding bins on the beverage bar. Ensure all products remaining at the close of business are time dated when placed in the refrigerator. Ensure cleaning of small wares equipment throughout the day and at closing effective time dating of food and beverage products to ensure quality and food integrity. Monitors the temperature on refrigerators and freezers a minimum of 3 times daily i.e. early morning mid-day and late afternoon to ensure equipment is maintaining required temperature. May be required to attend a 4-hour food safety training session initially and required an annual refresher thereafter. Performs other related duties as assigned. This position is represented by the National Association of Government Employees, R4-123 Qualifications: No experience required. High school graduate or equivalent preferred.



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Asset Protection/Safety Manager ($76-125.9M) - Navy Exchange Services (NEX)
Posted: Sep 09, 2023 05:54
VIRGINIA BEACH, VA
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Title: Asset Protection/Safety Manager ($76-125.9M) Location: United States-Virginia-Virginia Beach Job Number: 230003ME Navy Exchange Service Command (NEXCOM) offers flexible schedules, relocation and world class benefits, including Continuity Priority Placement for our military service family members. A few of our benefits include: Federal Healthcare Dental, Vision, 401(k) & Pension Plan Accrual of paid time off (PTO) beginning on day one Tuition reimbursement program Continuity Programs for Military Spouses Pet Insurance for your furry family members! Paid relocation for eligible positions! (ask your recruiter!) Tax Free shopping, worldwide, at any Navy Exchange location . . . . and much more! Best of all: You don't have to be affiliated with the military to work for us. Mission YOU/ means we are invested in your family and your career, no matter where in the world you go! Learn more about our mission here at the Navy Exchange Service Command by visiting NEXCOMjobs.org today! Just remember, when you join us at NEXCOM, you come for the benefits but stay for the mission . Watch this video to learn more about us, our mission, and the journey you could be embarking on! Job Summary: Responsible for the management of the Loss Prevention/Safety Program for an assigned Navy Exchange. ($76-$125.9M Sales Volume) Duties and Responsibilities: - Provides staff assistance to Exchange management for planning, developing, implementing, and evaluating loss prevention programs which include; safety, physical security, and operational review functions. Recommends and implements modifications to programs, procedures, standards, and techniques on all matters involving loss prevention, asset protection, and safety to improve efficiency and effectiveness. - Manage and conduct all internal and external theft investigations, suspected unethical conduct, accidents, workplace violence, fraud, waste, or abuse and ensure that activities are conducted within the framework of established departmental investigative policies and protocols. Conducts and provides oversight on overnight surveillance activities, covert camera installations, investigations, and the interviewing of all dishonest associates, vendors, and contractors. Prepares and ensures that results of all investigations are documented professionally in reports according to departmental standards. - Works as a collateral duty Safety Manager to provide a safe and secure working and shopping environment for all associates and patrons. Administers the Navy Occupational Safety and Health and Fire Prevention Program to ensure adherence to the safety provisions of applicable Department of Navy codes and standards. Will ensure safety training, awareness programs, safety committees, and accident prevention programs are implemented in all locations as assigned. - Hire, train, develop, mentor, coach, and supervise loss prevention / safety staff, and ensure these individuals are adhering to established loss prevention/safety policies and procedures as outlined in the loss prevention/safety manual. - Ensures operational reviews are conducted monthly at each location. Conduct and ensure operational audits are completed as required for cash offices, vending, safety and other areas as assigned. Works closely with General Manager to correct deficiencies and increase compliance to these requirements. - Works with store operations to develop and establish shrink committees and shrink action plans to identify causes of inventory shrink and execute appropriate internal control measures. - Manage and oversee the physical security programs (CCTV, EAS, Alarms, and key control systems) to ensure strict enforcement of these programs. - Participate and assist in fiscal year-end store inventories including; inventory preparation, taking, and the reconciliation process and report any irregularities to the District Loss Prevention/Safety Manager, General/Store Manager, or corporate as warranted - Possess a thorough understanding and effective use of web-based case management reporting systems and ensure the Loss Prevention / Safety staff is utilizing this software effectively as required. - Possess a thorough understanding and effectively use all POS exception-based reporting tools and ensure the Loss Prevention / Safety staff are properly trained and are utilizing this software effectively in detecting, investigating, and resolving problems. - Actively participate in personal and professional development of loss prevention/safety associates as assigned by the District Loss Prevention/Safety Manager and/or Director, Loss Prevention/Safety (CONUS/OCONUS). These include in-store/corporate training, industry standard professional training and collegiate courses in retail, business, safety, and loss prevention. - Develop and ensure strong relationships, partnerships, and communication skills at all levels of the organization to include Corporate, District, Store Operations, as well as other Loss Prevention/Safety Industry professionals. - Develops strong relationships with command, base, federal, and local law enforcement officials, U.S. Attorney, SJA, and local prosecutor. - Works under the general supervision of the District Loss Prevention/Safety Manager. Support all loss prevention /safety initiatives as assigned. Work is performed independently within the framework of the Loss Prevention /Safety Program mission, vision, objectives, policies, and procedures. Work is reviewed and evaluated for regulatory and procedural compliance and in terms of overall efficiency in providing security for the Navy Exchange and protection of its assets. - Performs other duties as assigned. - Incumbents of this position are required to obtain and maintain a secret DOD Security Clearance. Qualifications: U.S. Citizenship Required A total of 5 years consisting of the following: GENERAL EXPERIENCE: 3 years of experience gained in the administrative, investigative, or loss prevention fields, which enabled the applicant to gain skills in dealing with others in person-to-person work relationships, and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of related academic study above the high school level may be substituted for nine months of experience, up to a maximum of a four-year bachelor's degree for three years of general experience. AND SPECIALIZED EXPERIENCE: 2 years of progressively responsible experience in retail loss prevention which provided analytical, planning, advisory, operational, or evaluative work in security/investigations, internal review, and control techniques, reducing and controlling inventory shrink. Job: Management



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(NORFOLK NAVY EXCHANGE) OVERNIGHT SECURITY GUARD - Navy Exchange Services (NEX)
Posted: Sep 09, 2023 05:54
NORFOLK, VA
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Title: (NORFOLK NAVY EXCHANGE) OVERNIGHT SECURITY GUARD Location: United States-Virginia-Norfolk Job Number: 230003L8 Job Summary Oversees the Asset Protection Safety APS functions of assigned Navy Exchange Service Command Navy Hospitality Group NHG facilities to ensure protection of property assets employees and guests. Maintains records management and certifications required by Department of Navy NAVSUP law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures as needed. Duties and Responsibilities Maintains physical security and safety of assigned NEX facilities by adhering to site specific operating procedures by utilizing Access and Key Control systems Closed Circuit Television CCTV Electronic Article Surveillance EAS Fire and Intrusion Detection Systems IDS Emergency Response Procedures ERP and Anti-Terrorism Force Protection ATFP and HPCON measures. Patrols and maintains surveillance throughout assigned NEX facilities and grounds parking lots sidewalks etc. to prevent identify and detect losses and dishonest acts such as theft fraud waste or abuse along with identifying and addressing any potential safety issues. Maintains various records discrepancy reports etc. for facilities assigned. Provides guest assistance information as necessary to include assistance with room access. Prepares APS reports concerning security related incidents accident reports and advises chain of command of any unusual occurrences. Maintains any APS documentation as assigned investigations audits discrepancy reports etc. . Assists in investigations as assigned directed and operational assessments reviews consistent with company provided training and the APS Manual for assigned locations. Responds to accidents safety issues assists guests and associates during emergency situations assists contacts Law Enforcement and or Base Officials as needed. Exercises tact and diplomacy with guests and associates while carrying out assignments and diffusing or de-escalating aggressive confrontations using tact courtesy and assertiveness. As assigned or dictated by Force Protection Conditions FPCON checks identification to insure only authorized persons are permitted on premises. Makes recommendations for revisions improvements where physical security and or safety deficiencies and or weaknesses have been identified. Ensures fire alarms physical security and safety items are in proper working order and reports any conditions which might constitute fire or safety accident hazards. Works under the supervision of a designated APS Supervisor who regularly provides procedures regulations and instructions concerning APS functions while communicating with lodge management. Review of work is made in terms of adequacy and compliance with applicable policies procedures and instructions. Furnishes information such as types of services available hours of operation direction etc. and or directs assists guests to location of desired service. Performs other related duties as assigned This position is represented by the American Federation of Government Employees, Local 53 Qualifications: No experience training or education are required. EVALUATION OF CANDIDATES All guards are expected to bring to the job alertness tact integrity and ability to learn guard rules regulations pertinent laws general and special orders and administrative procedures relating to security programs. Person-to-person contacts form an important and significant part of the total work of the guard and identification checker. Ability to communicate effectively is important to continued success.



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ACCOUNTING/MAIL CLERK - Navy Exchange Services (NEX)
Posted: Sep 09, 2023 05:54
NORFOLK, VA
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Title: ACCOUNTING/MAIL CLERK Location: United States-Virginia-Norfolk Other Locations: United States-Virginia-Virginia Beach Job Number: 2300034Z Job Summary: Performs a variety of clerical duties which involves the receipt and processing of checks and money orders. Performs accounting duties related to the maintenance of customer and or vendor accounts. Duties and Responsibilities : Receives all incoming mail and sorts into appropriate categories for distribution. Receives payments from customers by mail and in person. Payments may be received in cash check credit card money order etc. Prepares Listing of Cash Received LCR for all payments received through the mail prepares cash payment receipts for payments made in person. Ensures required information is contained on or with payments received. Research customer accounts to obtain information such as correct names social security number account number etc. to ensure proper posting of payments to account records. Verifies invoices for accuracy of Purchase Order etc. Responsible for generating and mailing outgoing bills to customers having unpaid balances on their accounts and or checks to vendors. Establishes and maintains control records and logs on a current basis and posts necessary information. Makes computations including extensions totals and percentages required on various accounting documents. In the event of discrepancies or inconsistencies researches files and records and attempts to resolve. Establishes and maintains various files containing correspondence reports documents etc. May type various material such as documents letters memos etc. required in the performance of above duties. Responds to and research calls from customers and or vendors and other concerned individuals concerning issues such as bill received adjustments to accounts refunds incomplete non receipt or incorrect shipments etc. Generates letters to vendors requesting shipping purchases order etc. information as necessary. Performs miscellaneous office duties such as performing routine maintenance on office machines sends faxes makes copies etc. Exercises tact good manners and courtesy when serving and assisting customers. Work under the general supervision of a designated supervisor. Performs duties independently within the framework of prescribed accounting clerical methods and procedures. Refers difficult and unusual problems to supervisor for assistance. Work is reviewed by spot-check for accuracy and compliance with instructions. May prepare bank deposits for cash checks etc. received. Performs other related duties as assigned. Qualifications: Requires a total of 2 years of experience as indicated below: GENERAL EXPERIENCE One year of experience in clerical administrative or other responsible work that enabled the applicant to gain knowledge of administrative practices and processes skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 6 months academic study above the high school level may be substituted for each 6 months of general and specialized experience. AND SPECIALIZED EXPERIENCE One 1 year of general office clerical experience which demonstrated the ability to perform general accounting clerk duties such as payment collection via cash check credit card money order etc. maintenance of customer and or vendor accounts posting verifying and reconciling accounting documents and records or related work that demonstrated the ability to perform the work of the position.



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JANITOR LEADER (WITH BENEFITS) - Navy Exchange Services (NEX)
Posted: Sep 09, 2023 05:54
PENSACOLA, FL
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Title: JANITOR LEADER (WITH BENEFITS) Location: United States-Florida-Pensacola Job Number: 230003ML JOB SUMMARY Serves as a working leader for 3 or more janitorial workers (NA-2) performing a variety of cleaning tasks. DUTIES AND RESPONSIBILITIES - Sets the pace and gives direction to Janitorial workers performing such functions as sweeping, waxing, stripping, scrubbing, buffing, vacuuming Navy Exchange stores and offices, utilizing heavy industrial type equipment. Empties garbage; dusts office furniture; shampoos rugs; cleans air vents, mirrors, disinfects and deodorizes toilet bowls, lavatories, urinals, water fountains; washes walls, glass doors and main partitions; sweeps parking lots and cleans sidewalks of adjoining buildings. Replaces toilet tissues, soap, paper towels, etc. - Demonstrates proper work methods. Requisitions cleaning supplies and ensures needed materials and equipment are available. Secures stores and offices after cleaning. - Cleans and maintains machines/equipment used in assigned duties and makes adjustments accordingly. Reports all equipment malfunctions to supervisor for corrective action. Performs minor equipment repairs as needed. - Performs other related duties as assigned. PHYSICAL DEMANDS: Moderately heavy physical effort is used occasionally in moving, setting up and working from ladders and scaffolds. Frequently lifts and moves objects weighing about 40 pounds and occasionally objects weighing over 50 pounds. WORKING CONDITIONS: Indoors in areas which normally have adequate heat, light and ventilation. Occasionally exposed to skin irritations from strong cleaning solutions. Possibility exists of serious disabling injury as a result of electrical shocks from power cleaning equipment or from falling from scaffolds or ladders. Qualifications: SPECIALIZED EXPERIENCE Six months of experience performing cleaning tasks using industrial type cleaning equipment. PHYSICAL REQUIREMENTS Moderately heavy physical effort is used occasionally in moving setting up and working from ladders and scaffolds. Frequently lifts and moves objects weighing about 40 pounds and occasionally objects weighing over 50 pounds.



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JANITOR (Full time) - Navy Exchange Services (NEX)
Posted: Sep 07, 2023 23:53
WASHINGTON, DC
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Title: JANITOR (Full time) Location: United States-District of Columbia-Washington Other Locations: United States-Virginia-Arlington Job Number: 230003LL Description - External Job Summary: Performs a full range of cleaning tasks involved in the maintenance of a designated area utilizing heavy industrial type equipment. Duties and Responsibilities: Receives specific oral or written instructions and assignments from supervisor or crew leader. Work is reviewed frequently for cleanliness and performance. Maintains a specific area orderly and clean. Sets up own schedule and sequence which states the required frequency of each task. Scrubs strips waxes and polishes floors using heavy industrial type vacuum cleaner. Adjusts cleans and oils these machines and changes brushes rollers buffers and other attachments. Sweeps floor hallways empties garbage dusts office furniture and empties ash trays shampoos rugs cleans air vents disinfects and deodorizes toilet bowls lavatories etc. Washes and replaces venetian blinds and washes ceiling fixtures changes light bulbs and room partitions using ladders and scaffolds. Cleans and maintains machines equipment and makes adjustments accordingly. Reports all equipment malfunctions to supervisor and performs minor repairs to equipment. Removes stains from a variety of surfaces such as rugs drapes walls floors and fixtures by use of chemicals and cleaning solutions. Moves heavy furniture supplies and equipment. Cleans windows and doors inside and out at ground levels. May operate a motor vehicle in the performance of the above duties on a limited basis. Performs other related duties as assigned. PHYSICAL DEMANDS Moderately heavy physical effort is used occasionally in moving setting up and working from ladders and scaffolds. Frequently lifts and moves objects weighing about 40 pounds and occasionally objects weighing over 50 pounds. WORKING CONDITIONS Indoors in areas which normally have adequate heat light and ventilation. Occasionally exposed to skin irritations from strong cleaning solutions. Possibility exists of serious disabling injury as a result of electrical shocks from power cleaning equipment or from falling scaffolds or ladders Qualifications - External Six months experience performing cleaning tasks using industrial type cleaning equipment. Physical requirements Moderately heavy physical effort is used occasionally in moving setting up and working from ladders and scaffolds. Frequently lifts and moves objects weighing about 40 pounds and occasionally objects weighing over 50 pounds. Qualifications: Six months experience performing cleaning tasks using industrial type cleaning equipment. Physical requirements Moderately heavy physical effort is used occasionally in moving setting up and working from ladders and scaffolds. Frequently lifts and moves objects weighing about 40 pounds and occasionally objects weighing over 50 pounds.



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NAVY GATEWAYS INNS AND SUITES FRONT DESK ASSOCIATE - Navy Exchange Services (NEX)
Posted: Jul 08, 2023 07:19
GREAT LAKES, IL
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Title: NAVY GATEWAYS INNS AND SUITES FRONT DESK ASSOCIATE Location: United States-Illinois-Great Lakes Job Number: 230002PL Job Summary: Position is responsible for performing front desk and or reservation functions for the lodging program. Duties and Responsibilities: Ensures security of all guests is maintained at all times Ensures guest privacy is maintained at all times. - Must possess a welcoming manner and positive attitude demonstrate effective communication skills professionally interact with guests answering guest questions concerning hotel facilities and provide information about local attractions. - Provide assistance in handling customer complaints involving management as necessary. - Utilizes the Property Management System PMS to access the guest information retrieve reservation information change or cancel reservations as requested by the guest or register guests. Verifies registration information secures a credit card for incidental expenses and authorizes credit card for room charges. Provides guests with their room key or card. - Receives requests and processes reservations within established guidelines. When rooms are not available provides a certificate of non-availability CNA and or alternative lodging in the area. - Registers and assigns rooms to guests issuing room keys or cards transmitting and receiving messages keeping records of occupied rooms and guest accounts making and confirming reservations and presenting statements to and collecting payments as necessary. - Receives and is accountable for a change fund. Prepares Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures. - Responsible for inventorying all keys and any other supplies or amenities maintained at the front desk. Keeps the front desk and lobby area clean and neat. - May be required to run and print various reports from the PMS such as Expected Arrivals Departure List In-House Guest List and Night Audit reports to include Daily Monthly and Annual occupancy reports. PAS 10 23 2020 - Verifies charges for correctness makes appropriate changes if errors occur and completes all computer generated reports as assigned and notates any account discrepancies for action by management. PAS 10 23 2020 - Answers phones and transfers calls to appropriate individuals and replies to guest questions. - Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guest to a different room when required. - May be required to retrieve Lost and Found items and contact the guest regarding lost or found items. - The position may require a rotating shift schedule. Work hours may be scheduled for anytime during a 24 hour day 7 days a week. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE One year of experience in administrative professional investigative or other responsible work which enabled the applicant to gain a general knowledge of business practices and administrative processes skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment. Ability to effectively communicate both orally and written with proficient English. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 year of academic study above the high school level successfully completed in a hotel lodging hospitality school may be substituted at the rate of one-half academic year of study for 6 months of general experience provided such study included a minimum of 6 semester hours or the equivalent per year in subjects related to the specialized field. AND SPECIALIZED EXPERIENCE One year of responsible experience in administrative supervisory professional or technical work that demonstrated knowledge of front of house hospitality operations or similar work which demonstrated knowledge and abilities within a guest services environment. Including basic math and reading skills experience with computers knowledge of software programs including knowledge of the property management system and experience handling large amounts of cash.



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NAVY GATEWAYS INNS AND SUITES CUSTODIAL WORKER (HOUSEKEEPER) - Navy Exchange Services (NEX)
Posted: Jul 08, 2023 07:19
GREAT LAKES, IL
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Title: NAVY GATEWAYS INNS AND SUITES CUSTODIAL WORKER (HOUSEKEEPER) Location: United States-Illinois-Great Lakes Job Number: 230002PJ Job Summary: Incumbents of this position are responsible for managing business-based lodging for a mobile defense community. The NGIS program provides services amenities and accommodations that are similar to those provided by quality commercial hotels. Duties and Responsibilities: Performs varying degrees of in cleaning processes. Demonstrates proficiency related to daily service check-out deep cleaning and special project cleaning assignments based on Lodging program cleaning standards. - Vacuums sweeps and mops floors dusts polishes cleans and moves furniture. - Removes trash places in dumpsters and replaces liners. - Places proper number of amenities in room to include consumables non-consumables linen kitchen and bathroom. - Removes and replaces bed linen inspects mattresses and pull-out sofas and moves re-positions beds upon guest checkout weekly or at a guest s request. . - Cleans walls doors ceilings stand-up ceiling fans light fixtures exterior of air vents windows sills tracks blinds and curtains. - Cleans coffee makers ice buckets beverage kits refrigerators stove tops cookware utensils cutlery cups glasses plates sinks counters ovens ranges cupboards drawers and microwaves to include proper programming of its respective clock time. - Ensures dishwashers are clean and in working condition. - Cleans vanities mirrors hardware cabinets shelving toilets bath tubs shower stalls tile and bathroom exhaust fans. Replaces bathroom terry and linens to include shower curtains. - Cleans irons removes excess water and replaces as necessary cleans ironing boards and replaces covers as necessary cleans and ensures proper functionality of luggage racks and ensures proper numbers of clean male female hangers are available in closets. - Cleans washers and dryers and ensures machines are operational. - Ensures in-room guest directories are clean and organized TV s are clean and programmed to proper channel and volume alarm clocks are properly programmed with back-up battery and in- room phones are clean properly programmed and in working condition. - Cleans common area spaces to include vending rooms and ice machines laundry rooms elevators break rooms walkways corridors stairwells office spaces lounges storerooms and storage spaces. - Performs deep cleaning as required by program standards e.g. on a scheduled basis and upon check-out of guests in pet friendly rooms and in rooms that had an ADA service animal which includes but is not limited to defrosting the refrigerator cleaning windows inside and out replacing and or cleaning drapes moving furniture and cleaning normally hidden areas carpet cleaning shampoo and or spot treatment cleaning walls woodwork and other such tasks. - Counts sorts inspects and prepares linen for operational use. - Applies Blood Borne Pathogen criteria to determine potential safety concerns related to contaminated linens and applies appropriate NGIS protocols during daily service activity. - Completes maintenance requests for items broken defective or in need of replacing. Performs basic routine maintenance on vacuum cleaners by cleaning all areas and replacing filters as necessary. - Maintains the cleanliness inventory and organization of housekeeping carts and linen carts. Reports any damages or valuables e.g. large amounts of cash jewelry or confidential sensitive information left out in the open by guests to the Supervisor. - Reports any activity that appears unsafe illegal or suspicious to the Supervisor. - Interacts professionally with guests and other team members displays a positive attitude utilizes effective communication skills and assists guests to include answering questions concerning hotel facilities and provides information about on base and local attractions. - Communicates with the front desk when identifying lost and found items by annotating all relevant information to facilitate retrieval of the item for that specific guest. - Maintains key control for assigned key and reports any issues immediately to the Supervisor. - Must report immediately to the supervisor such things as no luggage in a stay-over guest room no service needed sleep-outs extra guest unauthorized pets and any other unusual circumstances. - May be required to load and unload trucks vans. Assist with the receipt of merchandise from vendors the assembly separation storage and delivery of merchandise by opening boxes and crates. May also be required to move heavy boxes by lifting or hand truck. Uses common hand tools such as hammers pliers box cutters crowbar and shears for cutting bands. - Responsible for the set-up and breakdown clean-up of the complimentary self-service breakfast bar. Assist with preparing prepackaged breakfast items by assembling take-out breakfast bags or placing items available to guest on display. Ensures surrounding area is returned to its original stat and free of all left-over food by the end of designated breakfast hour. -May be required to assist with the set-up and breakdown of chairs and tables used during special event and clean immediate surrounding area upon the conclusion of the event. - Greet a guest with pleasant acknowledgement when seen within 10 feet - Complete all required safety security training. - Maintains a clean and safe environment. Required to obtain certain certifications as necessary in connection with performing job duties. Performs other related duties as required Qualifications: No experience required High School graduate or equivalent preferred. Physical requirements moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment including the ability to lift up to 45 pounds is required. Note This position is subject to a favorable National Agency Check NAC . This position is required to attend and complete mandatory training programs to obtain housekeeping certification and re-certification. Training is provided in varying environments such as classroom-trainer led online self-guided courses virtual-led courses and hands on training. The incumbent is required to obtain a housekeeping certification within 120 days of employment.



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MAINTENANCE WORKER (Part-Time) - Navy Exchange Services (NEX)
Posted: Jul 07, 2023 06:43
BELLE CHASSE, LA
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Title: MAINTENANCE WORKER (Part-Time) Location: United States-Louisiana-Belle Chasse Job Number: 230002PN Job Summary: This position is responsible for assisting with facilities maintenance work for more than one trade practice and perform work in at least two or more skilled trades at the worker level. Duties performed include: executing maintenance related tasks requiring the use of skills associated with a variety of trades. Incumbent works more independently as training and experience increase. Duties and Responsibilities: Performing work in at least two of the following trades in the maintenance and repair of buildings and related fixtures. Maintains work order log and follow up as required. Reports status to supervisor. Logs trouble calls with contractor as appropriate. - Plumbing: Makes basic plumbing repairs to sinks, faucets, commodes, tanks, urinals, P-traps, shut-off valves on washing machines and water supply that can be accomplished by removing, cleaning, resealing, replacing defective parts or units, installing water heaters, garbage disposals, faucets and sinks. - Washer Dryer repair: Performs routine maintenance on washers and dryers to include: cleaning lint ducts and vents, replacing hoses and fittings as required and referring more complex problems to supervisor for action. - Heating Ventilation and Air Conditioning HVAC: Recognizes the cause of faulty equipment and assists making repairs on a variety of HVAC units as appropriate. - Electrical: Recognizes and reports electrical problems making repairs as appropriate. Replaces fluorescent and incandescent ballasts bulbs and tubes. - Carpentry: Measures, cuts and constructs or repairs wood or wood substitute items. Conducts basic carpentry repairs such as repairing or replacing screens on window, door frames, molding and trim and repair and replacement of drywall or similar products. - Painting: Preparation of areas and standard coating methods such as brushing, rolling and spraying and ensure surfaces are fully coated, protected and free from drips and runs. - Must possess a welcoming manner and positive attitude, demonstrate effective communication skills, professionally interact with guests, answering guest questions concerning hotel facilities and provide information about local attractions. Provide assistance in handling customer complaints involving management as necessary. - The incumbent is responsible for a variety of semi-skilled and unskilled tasks involving standard methods related to the operation and maintenance of physical plant facilities. - Work assignments completed and in-progress are spot checked on a daily basis via documented inspection reports to assure that work practices, techniques, records and other functions are technically accurate and in compliance with instructions. Recurring assignments e.g. follow-up on maintenance requests reported by guests, housekeeping, or front desk are carried out independently without specific instructions. - Must possess basic math and reading skills - Minimum two years of experience with demonstrated skill in two areas: Carpentry, Plumbing, HVAC, Electrical, and Painting. Knowledge in the applicable combination of trades sufficient to perform the duties of the position. - Knowledge of safety and environmental rules and regulations concerning procedures, tools, mechanical, and electrified equipment, commonly used chemicals, and basic safe work practices is required. - Must be able to communicate clearly and effectively both verbally and in writing in English. - Complete all required safety security training. - Required to do considerable standing, bending, walking, pushing, pulling, and climbing. Must have ability to perform moderately strenuous physical labor as unassisted lifting, moving, and carrying of supplies and equipment weighing up to 45 pounds 100 pounds assisted is required. Must be able to climb/descend stairs and ladders, stoop, bend, kneel, and work in uncomfortable positions. - Work involves normal risks or discomforts associated with plant operations facility management and or mechanical systems. Work is performed both indoors and outdoors with potential exposure to extreme weather or temperature conditions. Occasional exposure to dusty or dirty conditions exists when visiting rooms or facilities undergoing repair, maintenance or renovation. Personal Protective Equipment PPE is provided. - Incumbent is expected to perform daily work on own initiative and carry out assignments in accordance with DOD and Navy regulations. Situations involving unfamiliar problems not covered by instructions are referred to the supervisor for resolution. - Typically employee uses routine instructions and work methods that are common to the trade and may be general in nature. Where available, the incumbent will rely on blueprints manufacturer's instructions, manuals and maintenance specifications. - May be required to possess a valid state driver license as travel to other facilities may be required within the normal scope of duties. Applicants will be notified when this is a requirement for appointment. - This position may be designated ALPHA personnel for inclement weather or in the interest of national security and may be required to report for work when other employees are excused. The operation conducts business 24 hours a day 365 days a year. Customer service is of the foremost importance in this position. - This position is subject to the possibility of workdays on weekends and holidays as well as rotating shifts often consisting of other than normal duty hours. May be recalled to duty and or required to work overtime including on an emergency basis. - In order to verify fitness for duty a complete physical examination may be required. - This position is subject to a favorable National Agency Check NAC. - Performs other related duties as assigned. Please Note: This position is included in a bargaining unit (National Association of Independent Labors-Local 17) Qualifications: GENERAL EXPERIENCE: One year of experience that provided the applicant with knowledge of general maintenance practices involving the upkeep of buildings, grounds, fixtures, equipment, etc. SUBSTITUTION OF EDUCATION FOR EXPERIENCE: One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience. SPECIALIZED EXPERIENCE: Two years of general maintenance work involving variety of trade practices associated with such occupations as air conditioning and refrigeration, electrical work, plumbing, carpentry, masonry and painting, etc. Including knowledge of safety and environmental rules and regulations concerning procedures, tools, mechanical and electrified equipment, chemicals and basic safe work practices. Possession of a valid state commercial driver's license CDL and the ability to meet Department of Transportation physical and medical requirements and pass a pre-employment drug screening possession of a CDL with a class B endorsement if assigned to operate a vehicle with a gross weight of at least 26000 lbs. even on an occasional basis. PHYSICAL REQUIREMENTS: Driving trucks and similar equipment. Standing, stooping, bending, kneeling, climbing, and work in tiring and uncomfortable positions. Frequently lifts and carries material weighing up to 50 pounds.



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SUPERVISORY SALES ASSOCIATE (SOFTLINES; PART-TIME) - Navy Exchange Services (NEX)
Posted: Jul 07, 2023 06:43
BELLE CHASSE, LA
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Title: SUPERVISORY SALES ASSOCIATE (SOFTLINES; PART-TIME) Location: United States-Louisiana-Belle Chasse Job Number: 230002PO JOB SUMMARY As a Supervisory Sales Associate, you will be the face of our company to both the associates and our customers! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You will also be a team leader to the associates ensuring the work environment is positive and productive. Through a continuous learning environment you will be able to stay current on products we sell and able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. DUTIES AND RESPONSIBILITIES Customer Service - Proactively engage and make a connection with customers. - Asking questions and listening to customer's needs. - Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card. - Provide premier customer service - Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes. Organization - Maintaining store appearance. Sales - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer's individual needs. - Upselling products - Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs. - Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer. - Completing various forms of paperwork, reports, and reconciliation Inventory - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories) - Responsible for the security of cash, fixed assets and merchandise inventory. - Providing direction on assignments including prioritizing projects/tasks, managing merchandise and inventory. Dependability - Adherence to assigned work schedule. Accurate and complete follow through on work assignments. Supervisory Requirements - Provides effective leadership, demonstrates ability to direct, train and motivate associates; sets a positive example. Responsible for providing coaching and feedback timely and professionally. Provide direction, work assignments, training to sales associates, provide input to Department Manager on associate performance. May open/close locations. - Other Duties as assigned QUALIFICATIONS Product Knowledge Moderate level of knowledge of products/merchandise Provide training/documentation to sales associates on product features Experience 1-2 years of Retail or relevant work experience required; 1 year of lead or supervisory experience required. Communication Skills Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills Basic math functions such as addition, subtraction, multiplication, and division. Ability to use a calculator and calculate percentages and ratios. Must be able to make change in American monetary units. Reasoning Ability Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. Ability to defuse escalated exchanges and create win/win situation. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors, but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays. Qualifications: GENERAL EXPERIENCE: 1 year responsible experience in clerical, office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. AND SPECIALIZED EXPERIENCE: 1 year progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college, university, or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. At any level, specialized experience may be substituted for required general experience. Candidates must have demonstrated in their work experience or training that they possess, or have potential to develop the qualities of successful supervision.



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(NEX NORFOLK) SALES ASSOCIATE - SPORTING GOODS - Navy Exchange Services (NEX)
Posted: Jul 06, 2023 06:09
NORFOLK, VA
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Title: (NEX NORFOLK) SALES ASSOCIATE - SPORTING GOODS Location: United States-Virginia-Norfolk Job Number: 230002KV Job Summary: As a sales associate you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities : CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customer's needs. Directing customers to merchandise, informing them about upcoming events, promotions, mobile offers, STAR card Provide premier customer service. Cooperate and build positive, inclusive, and respectful relationships; take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Cross-selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customer's individual needs. Upselling products. Learning product features, keeping up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge specs. Using a Point-of-Sales system, processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling, including counting money and returning accurate amounts to customer. Completing various forms of paperwork, reports, and reconciliation INVENTORY Be the keeper of merchandise, complete all inventory processes, and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS/PRODUCT KNOWLEDGE Basic knowledge of products merchandise EXPERIENCE Retail experience preferred, but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work typically performed indoors, but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays This position is represented by the American Federation of Government Employees, Local 53 Qualifications: No experience required. High school graduate or equivalent preferred.



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(NEX NORFOLK) SUPERVISORY SALES ASSOCIATE -SPORTING GOODS - Navy Exchange Services (NEX)
Posted: Jul 06, 2023 06:09
NORFOLK, VA
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Title: (NEX NORFOLK) SUPERVISORY SALES ASSOCIATE -SPORTING GOODS Location: United States-Virginia-Norfolk Job Number: 230002NB Job Summary: As a Supervisory Sales Associate you will be the face of our company to both the associates and our customers. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You will also be a team leader to the associates, ensuring the work environment is positive and productive. Through a continuous learning environment, you will be able to stay current on products we sell and able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others, and making a positive impact to the organization. Duties and Responsibilities : Customer Service Proactively engage and make a connection with customers. Asking questions and listening to customer's needs. Directing customers to merchandise, informing them about upcoming events, promotions, mobile offers, STAR card. Provide premier customer service Cooperate and build positive, inclusive, and respectful relationships; take accountability for your own actions and outcomes. Organization Maintaining store appearance. Sales Cross-selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customer's individual needs. Upselling products Learning product features, keeping up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge specs. Using a Point-of-Sales system, processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling, including counting money and returning accurate amounts to customer. Completing various forms of paperwork/reports and reconciliation Inventory Be the keeper of merchandise, complete all inventory processes, and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories Responsible for the security of cash, fixed assets, and merchandise inventory. Providing direction on assignments, including prioritizing projects, tasks, managing merchandise, and inventory. Dependability Adherence to assigned work schedule. Accurate and complete follow through on work assignments. Supervisory Requirements Provides effective leadership, demonstrates ability to direct, train, and motivate associates, sets a positive example. Responsible for providing coaching and feedback, timely and professionally. Provide direction, work assignments, training to sales associates, provide input to Department Manager on associate performance. May open/close locations. Other Duties as assigned QUALIFICATIONS Product Knowledge Moderate level of knowledge of products merchandise Provide training, documentation to sales associates on product features. Experience 1-2 years of Retail or relevant work experience required. 1 year of lead or supervisory experience required. Communication Skills Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills Basic math functions such as addition, subtraction, multiplication, and division. Ability to use a calculator and calculate percentages and ratios. Must be able to make change in American monetary units. Reasoning Ability Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team, and take initiative independent of direct supervision. Ability to defuse escalated exchanges and create win-win situation. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work typically performed indoors, but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early, mornings, evenings, weekends, and holidays. Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. AND SPECIALIZED EXPERIENCE 1 year progressively responsible experience in retail sales, performing the kind of duties which constitute the principal work of the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college, university, or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience. Candidates must have demonstrated in their work experience or training that they possess or have potential to develop the qualities of successful supervision.



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(NEX NORFOLK) SALES ASSOCIATE - LAWN & GARDEN - Navy Exchange Services (NEX)
Posted: Jul 06, 2023 06:09
NORFOLK, VA
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Title: (NEX NORFOLK) SALES ASSOCIATE - LAWN & GARDEN Location: United States-Virginia-Norfolk Job Number: 230002KU Job Summary As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities CUSTOMER SERVICE Proactively engage and make a connection with customers Asking questions and listening to customer,s needs. Directing customers to merchandise informing them about upcoming events, promotions, mobile offers, STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships, take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Cross-selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customer s individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of products merchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition, subtraction, multiplication, and division. PHYSICAL DEMANDS- WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs, and up to 50lbs in some departments. Work typically performed indoors, but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings, evenings, weekends and holidays This position is represented by the American Federation of Government Employees, Local 53 Qualifications: Basic knowledge of products/merchandise .



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(NEX NORFOLK) FABRIC WORKER (FITTER) - Navy Exchange Services (NEX)
Posted: Jul 06, 2023 06:09
NORFOLK, VA
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Title: (NEX NORFOLK) FABRIC WORKER (FITTER) Location: United States-Virginia-Norfolk Job Number: 230002OR Job Summary: Performs work involved in fitting uniforms for new recruits ensuring proper fit and upon completion. Duties and Responsibilities: Measures new recruits for fitting of uniforms. Complete uniforms, raincoats, jackets, pea coats, etc. . Measures neck, sleeves and waist. Checks uniform for proper fit, ensuring uniforms are put on properly before marking. Marks garment at designated point for any alterations deemed necessary (i.e. length of trousers, sides, waist, and sleeves). Forwards to appropriate section for finishing alteration. Inspects each completed uniform for final fitting. Where required makes readjustment of fitting. Performs other related duties as assigned. PHYSICAL EFFORT Sits or stands for long periods with continual movement of hands, feet, arms, and fingers in placing items in position. WORKING CONDITIONS Work is performed in well lighted and ventilated areas This position is represented by the American Federation of Government Employees, Local 53 Qualifications: GENERAL EXPERIENCE Twelve months experience performing work involving garment fitting to ensure proper fit and upon alteration completion, taking customer's physical measurements and marking garments at designated points for alterations (i.e. length of trousers, sides, waist, and sleeves, etc.) SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of high school education may be substituted for 3 months of experience up to a High School Diploma or GED for 12 months of experience. PHYSICAL REQUIREMENTS Sits or stands for long periods with continual movement of hands, feet, arms, and fingers, in placing items in position.



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(NEX NORFOLK) DEPARTMENT MANAGER - LAWN & GARDEN, SPORTING GOODS & TOYS - Navy Exchange Services (NEX)
Posted: Jul 06, 2023 06:09
NORFOLK, VA
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Title: (NEX NORFOLK) DEPARTMENT MANAGER - LAWN & GARDEN, SPORTING GOODS & TOYS Location: United States-Virginia-Norfolk Job Number: 230002MW Job Summary: Manages sales activities in assigned retail and or mall services departments. Ensures department s are appropriately stocked attractively displayed and adequately staffed to achieve sales goals and service standards. Duties and Responsibilities: Responsible for department level execution of retail and or assigned mall services business strategies procedures and policies. Ensures department is fully stocked and merchandise is attractively displayed to include effective signing accurate price marking fact tags etc. Adheres to corporate Visual Merchandising standards. Coordinates stock replenishment with backroom and procurement personnel. Acts as stock replenishment expert. Ensures stock replenishment program for responsible departments is effectively executed. Establishes and implements an effective customer relations program. Ensures service provided meets or exceeds NES standards and customer expectations. Reviews department s merchandise stock structure makes recommendations and provides information to Store Divisional Managers Buyers etc. regarding merchandise in-stock position stock assortment product sale ability local demand trends and requirements etc. Reviews daily sales reports. Recommends initiates markdowns as necessary. Provides input to Store Divisional Managers Store Managers regarding departmental promotions sales goals and budgets. Controls scheduling to ensure staffing levels and payroll expenditures are appropriate to current business conditions. Coordinates and implements departmental promotions and sales events with store operations visual merchandising and merchandise procurement associates. Provides post-promotion feedback to Buyers Store Manager etc. Supervises trains and motivates assigned sales associates. Ensures subordinate associates are aware of sales goals sales events sales incentive programs store policies etc. Keeps current regarding industry market trends for assigned departments. Conducts comparisons with other retailers to benchmark business practices. Implements best practices as feasible. Carries out policy of courtesy and service recognizing the importance of genuine obvious and active attention required in a retail organization. Exercises tact good manners and courtesy when serving and assisting customers and fellow associates in the performance of duties. Actively seeks to become knowledgeable concerning store policies and services offered in order to effectively carry out the requirements of this position. Responds to inquiries and provides assistance in a prompt and friendly manner. Performs independently under the direction of a Store Divisional Manager or Store Manager. Work is reviewed in terms of achievement of operational goals and objectives. Performs other related duties as assigned Qualifications: 3 YEARS GENERAL EXPERIENCE: Experience which was gained in administrative clerical retail sales or other related work which enabled the applicant to gain knowledge of selling floor operation practices and procedures skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level may be substituted for each 9 months of experience. Substitution of 1 year for 1 year in those instances where co-op experience is required of a student as part of the program study. AND 1 YEAR SPECIALIZED EXPERIENCE: Progressive experience which provided background in merchandise controls inventory stock record keeping and reports exempt or non-exempt supervisory experience merchandise display and retail promotions or experience in the area of customer relations in an effort to improve sales and maintain operating cost efficiencies. Job: Retail/Services Sales/Operations, Customer Service



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CUSTOMER SERVICE CLERK - Navy Exchange Services (NEX)
Posted: Jul 06, 2023 06:09
ANNAPOLIS, MD
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Title: CUSTOMER SERVICE CLERK Location: United States-Maryland-Annapolis Job Number: 230002O4 Job Summary : . Performs a variety of duties in connection with NEX internal and external customer services operations. . Works as part of a sales team to provide service that anticipates and exceeds customer expectations. Duties and Responsibilities: . Greets and provides specialized services to customers. . Performs transactions quickly efficiently and professionally. . Provides the following representative services o Provides layaway services. o Explains layaway policies and requirements. o Provides refunds merchandise exchanges and price adjustments in accordance with NEX policy. o Takes and places customer special orders as required. Computes cost and takes required deposit. o Places orders promptly and follows up regularly with applicable Buyer Vendor. o Advises customer of delivery and updates status of order as necessary. o Monitors status of rain checks issued to customers. o Tracks orders and delivery. o Advises customers of receipt of merchandise and arranges for pickup delivery. o Adjusts selling price and computes necessary accounting documentation. o Assists customers in opening NEXCARD accounts. o Provides applications and basic program information. o Assists customers with questions regarding their accounts such as available balances credit limits etc. o Accepts NEXCARD payments. o Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation merchandise returns price matching check cashing rain checks etc. o Is empowered and responsible for resolving customer problems and complaints consistently tactfully and intelligently ensuring customer satisfaction as the end result. o Nonroutine issues are immediately referred to a higher level associate having authority to resolve the matter. o Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress codes uniform standards and assisting supporting sales team members to the maximum extent possible. o Communicates information to customers knowledgeably and legibly. o Follows up on commitments and handles all details necessary to successfully complete the sales encounter. o Thanks customers for their patronage. o Reviews stock assortments and communicates regularly with supervisor store manager etc. regarding additions deletions customer preferences needs and problems etc. o Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service job performance achievement of store department sales goals etc. o As required performs cash register transactions. o Performs all types of cash register transactions cash charge check layaway gift certificate etc. in an accurate and procedurally correct manner. o Shops the competition to become familiar with commercial sector retail store sales events policies best practices etc. o Advises customers of upcoming sales events and services available throughout the Navy Exchange such as gift wrapping engraving delivery gift certificates etc. o Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons internal and external in order to deter theft. o Completes paperwork associated with merchandise inventory movement price adjustments customer returns cash register operation etc. accurately and completely. o Assists in training new associates in store programs and policies as assigned. o Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE: 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience.



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BARBER (FLEX) - Navy Exchange Services (NEX)
Posted: Jul 06, 2023 06:09
ANNAPOLIS, MD
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Title: BARBER (FLEX) Location: United States-Maryland-Annapolis Job Number: 230002O1 Job Summary: . Performs a variety of barbering services at a main branch or location haircare facility for authorized military and civilian personnel. Duties and Responsibilities : . Provides barbering hair care services for clients which include: shampooing and conditioning, cutting, shaping, sideburns, nape of neck, middle and top part of the head, into various haircuts and styles to suit client. . Shaves face styles mustache and beard. . Massages neck face and scalp. . Checks clients scalp and hair for visible disorders such as sores abrasions diseases, which might interfere with requested barbering services. . Consults with client on matters pertaining to their hair care needs. . Maintains combs in solution and sanitizes equipment in chemical or physical agent. . Responsible for the upkeep and cleanliness of designated work station and shop. . Makes necessary preparations for shampoo and towels to be used to minimize delay of customer services. . Makes minor repairs on equipment such as replacing switches plugs and cords etc. . Operates cash register prepares hair care chits collects and accounts for cash received from clients balances daily sales using Salespersons Daily Cash Report. . Sells hair care products to clients and maintains Daily Appointment Book by name of client time and Stylist/Barber assigned. . May open and close shop. . Assists with monthly inventory. . Carries out policy of courtesy and customer service. . Ensures 100% client satisfaction. . Works under the general supervision of a designated supervisor. . Carries out assignments with independence within prescribed policies and procedures and exercises tact in dealing with clients. . Work is reviewed in terms of quality of services provided and client satisfaction achieved. . Performs other related duties as assigned. PHYSICAL EFFORT . Requires continual use of both arms and legs, which involves frequent standing reaching and light lifting. . Objects handled such as beauty service apparatus appliances etc. seldom weigh in excess of 5 pounds. . Dexterity is required in applying manual techniques. WORKING CONDITIONS . Work is performed inside a haircare facility with proper lighting, sufficient plumbing and heating, adequate aisle space, strong water pressure, plenty of hot water, adequate electric power and outlets for appliances and apparatus. . Incumbent is subject to the possibility of cuts burns strains and electric shock and is exposed to hair cuttings, skin conditions, common colds, and communicable diseases. . Is required to wear a smock & wash hands thoroughly and frequently with soap and water sanitize barbering tools after each use. MINIMUM QUALIFICATION REQUIREMENTS Graduate of an accredited school of barber culture or cosmetology and possession of a valid State License in Barbering or cosmetology EDUCATION AND LICENSE . Graduate of an accredited school of barber culture or cosmetology and possession of a valid State License in Barbering or Cosmetology. . Candidates selected for hire who possess a U.S. State License in Cosmetology from a State other than the State the position is located must obtain a valid State License in Barbering or Cosmetology in the State the position is located within six months from the date of hire. PHYSICAL REQUIREMENTS . Continual use of both arms and legs involving frequent standing reaching and light lifting. . Objects handled such as barber service apparatus appliances etc. dexterity is required in applying manual techniques. EDUCATION AND LICENSE . Graduate of an accredited school of barber culture or cosmetology and possession of a valid State License in Barbering or Cosmetology. . Candidates selected for hire who possess a U.S. State License in Cosmetology from a State other than the State the position is located must obtain a valid State License in Barbering or Cosmetology in the State the position is located within six months from the date of hire. PHYSICAL REQUIREMENTS . Continual use of both arms and legs involving frequent standing reaching and light lifting. . Objects handled such as barber service apparatus appliances etc. dexterity is required in applying manual techniques. Qualifications: EDUCATION AND LICENSE: Graduate of an accredited school of barber culture or cosmetology and possession of a valid State License in Barbering or Cosmetology. Candidates selected for hire who possess a U.S. State License in Cosmetology from a State other than the State the position is located must obtain a valid State License in Barbering or Cosmetology in the State the position is located within six months from the date of hire. PHYSICAL REQUIREMENTS: Continual use of both arms and legs involving frequent standing reaching and light lifting. Objects handled such as barber service apparatus appliances etc. dexterity is required in applying manual techniques.



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WAREHOUSE WORKER - Navy Exchange Services (NEX)
Posted: Jul 06, 2023 06:09
PENSACOLA, FL
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Title: WAREHOUSE WORKER Location: United States-Florida-Pensacola Job Number: 230002P6 JOB SUMMARY Performs a variety of duties in connection with receiving, storing, issuing and shipping, etc. within a warehouse area. DUTIES AND RESPONSIBILITIES - Receives and unloads incoming merchandise deliveries. Opens, inspects, counts, marks, unpacks, segregates and/or tags items. Verifies items against appropriate documentation to ensure correct items and quantities have been received; checks cost and retail prices; reports shortages, overages, damaged items, or any other discrepancies noted to supervisor. May sign for merchandise received. - Warehouses stock according to specified locations. Periodically checks labels or bins for location accuracy; corrects or notifies supervisor of problems. May be assigned a specific area for the performance of this function. - Pulls merchandise in accordance with established procedures for shipment, transfers, or customer orders as applicable and directed by system or supervisor, verifying information shown on respective documents against information on merchandise or labels. - May provide assistance in the charge back area performing limited tasks in connection with the receipt, storing and shipping of over shipped and/or damaged merchandise. Assists in preparing charge backs and processing same, following established procedures. - Performs periodic inventories as required. Assists supervisor with inventory preparation. - Performs basic housekeeping duties to maintain stock areas clean and orderly. - May operate material handling equipment (MHE) up to 10,000 pounds as high as 30' to move, load or unload, transfer, transport, stack or unstuck merchandise, materials and supplies from one location to another. - Works under the general supervision of a designated supervisor. Carries out assigned duties in accordance with established policy and procedures. Work is reviewed in terms of efficiency of operations and adherence to procedures. - Performs other related duties as assigned. PHYSICAL EFFORT: Walks, stoops, bends and stands for a long period of time. May lift and carry boxes weighing up to 40lbs and sometimes over 50lbs with assistance. Uses push carts to transport merchandise. Climbs ladders to pull stock, stock shelves and bins. Uses sharp instrument to break open boxes. WORKING CONDITIONS: Works indoors and/or outdoors, which may be cold, drafty, damp or hot. Work is performed in close quarters in storage areas or bin aisles, ramps, or on platforms. There is danger of minor injuries such as cuts, scrapes, and bruises as well as from falling stock. TRAINING REQUIREMENT: Associate must receive Hazardous Material (HazMat) training within 90 days of hire per Department of Transportation regulations. Qualifications: GENERAL EXPERIENCE: Eighteen months experience performing warehousing related duties such as receiving storing issuing shipping operation of manual material movement equipment etc. or similar work that provided the knowledge and skills to perform the duties of the position. SUBSTITUTION OF EDUCATION FOR EXPERIENCE: One year of high school education may be substituted for 3 months of experience up to a High School Diploma or GED for 12 months of experience. PHYSICAL REQUIREMENTS: Walks stoops bends and stands for a long period of time. May lift and carry boxes weighing up to 40lbs and sometimes over 50lbs with assistance. Uses push carts to transport merchandise. Climbs ladders to pull stock, stock shelves and bins. Uses sharp instrument to break open boxes. Please Note: This position is included in a bargaining unit National Association of Government Employees Local R5-66.



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NAVY LODGE HOUSEKEEPING ATTENDANT - Navy Exchange Services (NEX)
Posted: Jul 06, 2023 06:09
MAYPORT, FL
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Title: NAVY LODGE HOUSEKEEPING ATTENDANT Location: United States-Florida-Mayport Job Number: 230002P0 Job Summary Regularly performs the full range and scope of housekeeping services that include, but not limited to: cleaning guest rooms, public spaces, storage area, laundry rooms, exterior space, etc. These services include, but are not limited to: vacuuming, mopping, dusting, scrubbing, washing, moving items, polishing, cleaning, removal of debris / trash, transporting clean and dirty linen / towels, etc. Duties may also include, breakfast set up, clean up, and maintenance. Using hand and powered cleaning equipment in connection with performing duties. Duties and Responsibilities - Complete a routine of tasks and procedures that involve maintaining the cleanliness of Navy Lodge guest rooms, public space, and other property areas as assigned. Ensures guest rooms and other assigned property areas are clean and presentable to Navy Lodge standards. - Cleans guest rooms and other assigned areas. Operates cleaning equipment, e.g. vacuum cleaner, waxer and polisher. Empties wastebaskets, dusts, waxes and polishes room furniture. Also washes walls, partitions, air vents, disinfects and deodorizes toilet bowls, lavatories, etc. Washes and replaces window treatments and washes ceiling fixtures: changes light bulbs and room partitions using ladders and scaffolds. Moves furniture to clean under and behind; uses step stool to clean window and window treatments, cabinet tops, mirrors and picture frames. Cleans bathroom areas including tub, tile, walls, commode, floors and vanity. Cleans kitchen area including stoves, ovens, microwave, refrigerator, cabinets and floor. Disinfects dishes, utensils and cookware. - Continually communicates status of cleaned rooms and other spaces to supervisor through completion of daily assignments or property management system in the housekeeping department. - Responsible for the pass key and other keys as assigned. Returns all keys at the end of each shift. - Must report immediately to the supervisor such things as no luggage in a stay-over guest room, no service needed, sleep-outs, extra guests, unauthorized pets, and any other unusual circumstances. - Cleans vacuums and mops corridors, stairways, guest laundry, patios and balconies. Shampoos rugs/carpets and polishes rails of stairways on a regular basis. Completes scheduled carpet cleaning using heavy (industrial type) carpet cleaners and equipment. - Assists the housekeeping department with scheduled deep cleaning of guest rooms including moving furniture. Maintains cleanliness and order of storage rooms - Accomplishes minor repairs and maintenance of equipment used and reports to supervisor when major repair or replacement is required. - Patrols parking lots, outside passage ways, sidewalks and removes trash and debris as required. - May be required to load and unload trucks/vans. Assists with the receipt of merchandise from vendors, the assembly, separation, storage and delivery of merchandise by opening boxes and crates. May also be required to move heavy boxes by lifting or hand truck. Uses common hand tools such as hammers, pliers, box cutters, crowbar and shears for cutting bands. - Reports any "lost and found" items to the housekeeping supervisor immediately, listing the room number or area where it was found. - Responsible for the set-up and breakdown/clean-up of the complimentary "self-service" breakfast bar. Assist with preparing prepackaged breakfast items by assembling "take-out" breakfast bags or placing items available to guests on display. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour. - May be required to assist with set-up and breakdown of chairs and tables used during special event, and clean immediate and surrounding area upon the conclusion of the event. - Greets a guest with pleasant acknowledgement when seen within 10 feet. - Complete all required safety / security training. - Maintains a clean and safe environment. - Required to obtain certain certifications as necessary in connection with performing job duties. - Performs other related duties as assigned. Qualifications: No experience required High School graduate or equivalent preferred. Physical requirements moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment.



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NAVY LODGE HOUSEKEEPING ATTENDANT (RPT w/ Benefits) - Navy Exchange Services (NEX)
Posted: Jul 06, 2023 06:09
MAYPORT, FL
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Title: NAVY LODGE HOUSEKEEPING ATTENDANT (RPT w/ Benefits) Location: United States-Florida-Mayport Job Number: 230002P1 Job Summary Regularly performs the full range and scope of housekeeping services that include, but not limited to: cleaning guest rooms, public spaces, storage area, laundry rooms, exterior space, etc. These services include, but are not limited to: vacuuming, mopping, dusting, scrubbing, washing, moving items, polishing, cleaning, removal of debris / trash, transporting clean and dirty linen / towels, etc. Duties may also include, breakfast set up, clean up, and maintenance. Using hand and powered cleaning equipment in connection with performing duties. Duties and Responsibilities - Complete a routine of tasks and procedures that involve maintaining the cleanliness of Navy Lodge guest rooms, public space, and other property areas as assigned. Ensures guest rooms and other assigned property areas are clean and presentable to Navy Lodge standards. - Cleans guest rooms and other assigned areas. Operates cleaning equipment, e.g. vacuum cleaner, waxer and polisher. Empties wastebaskets, dusts, waxes and polishes room furniture. Also washes walls, partitions, air vents, disinfects and deodorizes toilet bowls, lavatories, etc. Washes and replaces window treatments and washes ceiling fixtures: changes light bulbs and room partitions using ladders and scaffolds. Moves furniture to clean under and behind; uses step stool to clean window and window treatments, cabinet tops, mirrors and picture frames. Cleans bathroom areas including tub, tile, walls, commode, floors and vanity. Cleans kitchen area including stoves, ovens, microwave, refrigerator, cabinets and floor. Disinfects dishes, utensils and cookware. - Continually communicates status of cleaned rooms and other spaces to supervisor through completion of daily assignments or property management system in the housekeeping department. - Responsible for the pass key and other keys as assigned. Returns all keys at the end of each shift. - Must report immediately to the supervisor such things as no luggage in a stay-over guest room, no service needed, sleep-outs, extra guests, unauthorized pets, and any other unusual circumstances. - Cleans vacuums and mops corridors, stairways, guest laundry, patios and balconies. Shampoos rugs/carpets and polishes rails of stairways on a regular basis. Completes scheduled carpet cleaning using heavy (industrial type) carpet cleaners and equipment. - Assists the housekeeping department with scheduled deep cleaning of guest rooms including moving furniture. Maintains cleanliness and order of storage rooms - Accomplishes minor repairs and maintenance of equipment used and reports to supervisor when major repair or replacement is required. - Patrols parking lots, outside passage ways, sidewalks and removes trash and debris as required. - May be required to load and unload trucks/vans. Assists with the receipt of merchandise from vendors, the assembly, separation, storage and delivery of merchandise by opening boxes and crates. May also be required to move heavy boxes by lifting or hand truck. Uses common hand tools such as hammers, pliers, box cutters, crowbar and shears for cutting bands. - Reports any "lost and found" items to the housekeeping supervisor immediately, listing the room number or area where it was found. - Responsible for the set-up and breakdown/clean-up of the complimentary "self-service" breakfast bar. Assist with preparing prepackaged breakfast items by assembling "take-out" breakfast bags or placing items available to guests on display. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour. - May be required to assist with set-up and breakdown of chairs and tables used during special event, and clean immediate and surrounding area upon the conclusion of the event. - Greets a guest with pleasant acknowledgement when seen within 10 feet. - Complete all required safety / security training. - Maintains a clean and safe environment. - Required to obtain certain certifications as necessary in connection with performing job duties. - Performs other related duties as assigned. Qualifications: No experience required High School graduate or equivalent preferred. Physical requirements moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment.



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NAVY LODGE GUEST SVC REPRESENTATIVE- II (NIGHT AUDITOR) - Navy Exchange Services (NEX)
Posted: Jul 06, 2023 06:09
MAYPORT, FL
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Title: NAVY LODGE GUEST SVC REPRESENTATIVE- II (NIGHT AUDITOR) Location: United States-Florida-Mayport Job Number: 230002OZ Job Summary Serving as first point of contact with guests, and handles all stages of guests stay, accommodating special request as needed, and resolving issues that may arise. Responsible for the security and privacy for all guests, the front desk operations, lobby appearance, guest service, office operations, etc. Position will be required to work assigned shifts including holidays as scheduled. Communicates with all Navy Lodge personnel and chain of command concerning operations, guest issues or situations that require immediate attention. Duties and Responsibilities - Incumbents of this position must complete required training designated for overnight shift, complete all work duties assigned to this shift, complete reports as required, and is designated to fill-in schedule gaps due to call-outs, no-shows, vacations, etc. during overnight shift schedule. - Responsible for all Front Desk Operations. - Assists guests in person, via email, social media, or via telephonic contact for all communication including, but not limited to, room reservations and/or cancellations, payments, questions, check-in, check-out process, collecting payments, authorized patron verification, guest room assignments, credit card processing, express check out requirements, etc. - Applies knowledge of Navy Lodge standard operating procedures, processes, and rules governing patron eligibility. - Reconciles daily transactions of all accounts and outlets of the Navy Lodge ensuring complete balancing while maintaining guest service at all times. - Interacts with patrons and receives and resolves customer complaints. Utilizes judgment and understanding of policies and procedures to better assist patrons and resolve complaints and issues to includes, but not limited to: upgrading patron's room type, adjusting room fee, adjusting check-in and/or check-out times consistent with Navy Lodge Policy; refers unusual issues to immediate supervisor for assistance. - Issues room keys, sorts incoming mail and messages and deposits guest valuables in safety-deposit boxes. - Operates telephone switchboard taking and delivering messages as required and answers inquiries pertaining to Navy Lodge services, base facilities, area attractions and travel directions. - Responsible for lobby appearance including cleaning, mopping, dusting, organization, presentation, etc. and all assigned work areas. - Responsible for assigned pass key, properly logs in and out using Navy Lodge key log record. For security reasons must report lost key immediately to Supervisor. - Responsible for care and upkeep of Navy Lodge issued uniform items, i.e. name tags, shoes, jackets etc. and assigned work equipment i.e. radios, power/hand tools, etc. - Greets and welcomes guests (upon sight or within 10 feet) while performing outstanding guest relations. - Utilizes a computerized Property Management System (PMS) and takes inquiries and reservations from authorized patrons. Provides information regarding facilities, location and surrounding area and produces reports. Input statistical data, and reviews same for accuracy; data is used in developing appropriate guest history and operational reports. - Operate POS to record sales from convenience store. May assist in maintaining and stocking adequate supply levels. - Reconciles daily transactions of all accounts, ensuring complete balance accuracy while maintaining customer services at all times. - Ensures all wake up calls are handled promptly and properly. Types any miscellaneous memos/correspondences required in the course of performing the job. - Complete bank deposits, pick up mail, collect money bags, and other required services. - Exchange, maintain rotating change fund and daily log of moneys received and deposited. Securely maintains all records and access to guest safety deposit boxes. - Responsible for the set-up and breakdown / clean-up of the complimentary "self-service" breakfast bar and other events in the lobby area. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour. Required to obtain proper certification. - May be required to assist with set-up and breakdown of chairs and tables used during special functions, and clean immediate and surrounding area upon the conclusion of the event. - Required to assist in laundry facility and issue/ deliver guests supplies to guests. - Maintains a clean and safe environment. - May be required to obtain proper certifications as necessary in connection with performing job duties. - Performs other related duties as assigned. Qualifications: GENERAL EXPERIENCE One 1 year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily. AND SPECIALIZED EXPERIENCE One 1 year progressively responsible experience related to the position to be filled. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience.



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VISUAL MERCHANDISE HELPER (Part-Time w/Benefits) - Navy Exchange Services (NEX)
Posted: Jul 03, 2023 22:19
GOOSE CREEK, SC
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Title: VISUAL MERCHANDISE HELPER (Part-Time w/Benefits) Location: United States-South Carolina-Goose Creek Job Number: 230002N5 This is a Part-Time position which offers excellent benefits to include: Medical & Dental Insurance, Life Insurance, Paid Annual & Sick Leave, Matching 401K Plan, Pension Plan, and more! Job Summary: Assists the Visual Merchandiser in setting up displaying merchandise and in printing display signs. May drive a pickup truck van in performance of duties. Duties and Responsibilities: Assists in the construction of props shelves fixturing and simple decorations. - Assists in printing display signs for sale events utilizing sign machine prints in accordance with instructions following NEXCOM Visual Merchandising sign requirements and policies. - Maintains tools and equipment in proper working order maintains working areas in a clean and orderly manner. - Performs other related duties as assigned. - Driver's license required in positions assigned driving responsibilities. - Must be able to lift objects weighing up to 50 lbs Qualifications: No experience required. High School graduate or equivalent preferred.



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(NEX NORFOLK) SALES ASSOCIATE - MISSEY - Navy Exchange Services (NEX)
Posted: Jul 03, 2023 22:19
NORFOLK, VA
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Title: (NEX NORFOLK) SALES ASSOCIATE - MISSEY Location: United States-Virginia-Norfolk Job Number: 230002NS Job Summary: As a sales associate you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customer's needs. Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card Provide premier customer service. Cooperate and build positive, inclusive, and respectful relationships; take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Cross-selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions, based on customer's individual needs Upselling products. Learning product features, keeping up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge specs. Using a Point-of-Sales system, processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling, including counting money and returning accurate amounts to customer. Completing various forms of paperwork/reports and reconciliation INVENTORY Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS/PRODUCT KNOWLEDGE Basic knowledge of products/merchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors, but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays This Position is Represented by the American Federation of Government Employees, Local 53 Qualifications: No experience required. High school graduate or equivalent preferred.



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(NGIS NORFOLK) FRONT DESK ASSOCIATE - 1st & 2nd SHIFT - Navy Exchange Services (NEX)
Posted: Jul 03, 2023 22:19
NORFOLK, VA
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Title: (NGIS NORFOLK) FRONT DESK ASSOCIATE - 1st & 2nd SHIFT Location: United States-Virginia-Norfolk Job Number: 230002MV Job Summary Position is responsible for performing front desk and or reservation functions for the lodging program. Duties and Responsibilities Ensures security of all guests is maintained at all times, Ensures guest privacy is maintained at all times. - Must possess a welcoming manner and positive attitude demonstrate effective communication skills; professionally interact with guests, answering guest questions, concerning hotel facilities, and provide information about local attractions. Provide assistance in handling customer complaints, involving management as necessary. Utilizes the Property Management System PMS to access the guest information, retrieve reservation information, change or cancel reservations as requested by the guest, or register guests. Verifies registration information, secures a credit card for incidental expenses, and authorizes credit card for room charges. Provides guests with their room key or card. Receives requests and processes reservations within established guidelines. When rooms are not available, provides a certificate of non-availability CNA and or alternative lodging in the area. Registers and assigns rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guest accounts, making and confirming reservations, and presenting statements to and collecting payments as necessary. Receives and is accountable for a change fund. Prepares Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures. Responsible for inventorying all keys and any other supplies or amenities maintained at the front desk. Keeps the front desk and lobby area clean and neat. May be required to run and print various reports from the PMS such as Expected Arrivals, Departure List, In-House Guest List and Night Audit reports to include Daily, Monthly and Annual occupancy reports. PAS 10 23 2020 Verifies charges for correctness, makes appropriate changes if errors occur, and completes all computer generated reports as assigned and notates any account discrepancies for action by management. PAS 10 23 2020 Answers phones and transfers calls to appropriate individuals and replies to guest questions. Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guest to a different room when required. May be required to retrieve Lost and Found items and contact the guest regarding lost or found items. The position may require a rotating shift schedule. Work hours may be scheduled for anytime during a 24 hour, day 7 days a week. Performs other related duties as assigned. This position is represented by the American Federation of Government Employees, Local 22 The hours for these shifts are between 6am-10:30pm Qualifications: GENERAL EXPERIENCE One year of experience in administrative professional investigative or other responsible work, which enabled the applicant to gain a general knowledge, of business practices, and administrative processes skill, in dealing with others in person-to-person work relationships, and the ability to exercise mature judgment. Ability to effectively communicate both orally and written with proficient English. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 year of academic study, above the high school level, successfully completed in a hotel lodging hospitality, school may be substituted at the rate of one-half academic year of study for 6 months, of general experience, provided such study included a minimum of 6 semester hours or the equivalent per year in subjects related to the specialized field. AND SPECIALIZED EXPERIENCE One year of responsible experience in administrative supervisory, professional or technical work, that demonstrated knowledge of front of house hospitality, operations or similar work which demonstrated knowledge, and abilities within a guest services environment. Including basic math, and reading skills experience, with computers knowledge of software programs, including knowledge of the property management system, and experience handling large amounts of cash.



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HOUSEKEEPING LEAD (Part-Time w/Benefits) - Navy Exchange Services (NEX)
Posted: Jul 03, 2023 22:19
KINGS BAY, GA
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Title: HOUSEKEEPING LEAD (Part-Time w/Benefits) Location: United States-Georgia-Kings Bay Job Number: 230002N8 Housekeeping Lead (Part-Time with Benefits), NL02 Job Summary: Incumbents of this position is responsible for overseeing daily housekeeping and custodial operations for the lodging program. Duties and Responsibilities : Ensures security of all guests is maintained at all times. Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude demonstrate effective communication skills professionally interact with guests answering guest questions concerning hotel facilities and provide information about local attractions. Provide assistance in handling customer complaints involving management as necessary. Utilizes the Property Management System PMS to access reports for determining work assignments for housekeepers. May be required to act as the supervisor in the absence of the supervisor. Conducts daily inspections of rooms housekeeping carts common areas laundry facilities and maintains written documentation of these inspections. Assists with training on proper work methods and safety procedures. Fully implements all safety fire prevention MSDS and environmental industrial hygiene requirements. The incumbent is responsible for the security of all items in the storeroom and or assigned storage areas. Determines and places orders for cleaning supplies in-room amenities and other materials or equipment needed by the housekeeping staff and ensures items are available when required. Ensures equipment is properly maintained stored and accounted for. Issues amenities supplies and linen to the housekeepers and performs a monthly quarterly inventory as required. Assists with investigating and preparing reports for staff mishaps accidents. Assists with the regular housekeeping duties and fills in where needed. May be required to train new Housekeeping staff and monitor performance providing coaching counseling as required. Handles guest and or staff suggestions and complaints resolving problems in a tactful and diplomatic manner referring difficult and or unusual situations to the supervisor. Must perform duties of housekeepers custodial workers laundry workers and or their respective leaders on an as needed basis to cover for staff shortages or other unanticipated occurrences. Performs other related duties as assigned. The incumbent performs duties under the direct supervision of the Housekeeping Manager or Supervisor. Receives guidance from immediate supervisor and is charged with ensuring that established functions and policies for housekeeping operations are implemented. Qualifications: No experience required. Preferences High School graduate or equivalent preferred 6 months housekeeping experience leadership and or training experience. Physical requirements moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment.



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