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Warehouse Operations Manager (Regional) - Navy Exchange Services (NEX)
Posted: Oct 20, 2022 05:49
SUFFOLK, VA
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Title: Warehouse Operations Manager (Regional) Location: United States-Virginia-Suffolk Job Number: 220004T5 Note: this position will be noted as Warehouse Supervisor (Regional) within NEXCOM but is similar to or same as Operations Manager at other external organizations. Job Summary: Supervises a specific section or work shift at a Regional Distribution Center. Duties and Responsibilities: - Directs activities involved in the receipt, inspection, ticketing, order picking and storage of warehouse merchandise. May be responsible for arranging clearance of merchandise through customs. - Arranges and coordinates the consolidation, packing and shipping of merchandise from the warehouse to branch and location stores. - Controls merchandise from receipt in warehouse until shipment and is accountable for distribution and/or disposition of all receipts. - Administers a quality assurance program to assure acceptance of the quantity and quality of merchandise ordered and the accuracy of orders shipped to NEX locations. - Arranges for return to vendor of items which are damaged, shipped in error, unsellable, etc.. - Plans and schedules work assignments and arranges for necessary equipment and personnel. supervises and evaluates the performance of subordinate associates. Plans utilization of work areas. - Conducts regular inspections of equipment and work areas; follows prescribed maintenance program and makes recommendations for repair or replacement. - Responsible for the management and safe operation of fleet vehicles. Includes equipment requirements, maintenance programs, delivery schedules along with complying with federal, state and DOD regulations. - Provides assistance and guidance concerning maintenance and safety of vehicles. Reviews cost and performance data to determine operating efficiencies, the efficiency and economy of the motor vehicle fleet, compliance with all established policies and procedures and validity of vehicle authorizations. Ensures that daily inspections of fleet equipment is performed by operators. - Establishes and monitors preventative maintenance and repair programs for motor vehicles. Determines maintenance and repair priorities; establishes maintenance schedules, reviews and evaluates work-in process and completed work to assure compliance with established standards. Reviews and analyzes major component repairs; provides guidance as required. Ensures that daily inspections of fleet equipment is performed by operators along with complying with all federal, state and DOD regulations. - Coordinates training needs of personnel involved in operation of distribution center motor vehicles (with emphasis on Safety and HAZMAT operations). Collects safe driving information and mileage facts for National Safety Council to remain current on driver award programs. - Plans and schedules work assignments and arranges for necessary equipment and personnel. Supervises and evaluates the performance of assigned associates. Recommends the selection, retention, reassignments and promotion of subordinates. - Supervises and participates in the taking of periodic and special inventories. - Responsible for training associates and ensuring that all material handling equipment operators have current licenses and physical examinations. Keeps an up-to-date training file on each operator. - Assists in the preparation of a variety of reports consisting of operational statistical data to be used for analysis and evaluation of the effectiveness of the warehouse. - Performs other related duties as assigned. TRAINING REQUIREMENT: Associate must receive Hazardous Material (HazMat) training within 90 days of hire per Department of Transportation regulations. Qualifications: Requires a total of 5 years of combined experience: GENERAL EXPERIENCE: Three years of experience in administrative, professional, investigative or other responsible work that enabled the applicant to gain general knowledge of one or more aspects of physical distribution support. Such experience may have been gained in warehousing, purchasing, accounting, inventory control, merchandising, industrial planning, engineering, traffic or data processing. OR Substitution of education for experience: 1 year of related academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelor's degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: Two years of progressively responsible experience which provided a knowledge of distribution and warehouse management systems, and techniques; materiel handling practices and procedures; or experience in one or more areas of storage and distribution activities such as physical receipt, inspection, storage, stock rotation, stock levels and distribution flow to location sites; and exempt or nonexempt supervisory experience; or similar work which demonstrated the knowledge and abilities required to supervise in a distribution environment. Job: Supvervisory/Management



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ASSISTANT BUYER - Commercial Uniforms - Navy Exchange Services (NEX)
Posted: Oct 20, 2022 05:49
VIRGINIA BEACH, VA
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Title: ASSISTANT BUYER - Commercial Uniforms Location: United States-Virginia-Virginia Beach Job Number: 220004RH Job Summary: Assists Buyer and Planner Distributor in various functional merchandising areas. Duties and Responsibilities: - Assists the Buyer and Planner Distributor in all functions including assortment planning & execution, advertising coordination, financial planning & execution, and merchandise allocation & replenishment for one or more assigned departments for a worldwide retail organization. - Assists the buyer in the evaluation, development, and execution of appropriate stock assortments and sources of supply for regional and corporate programs. - Negotiate with vendors for additional support such as cooperative advertising, freight allowances, coupons, in-store merchandising, demonstrations, and training. - Responsible for advertising information program sheets and tracking the order status to ensure on-time receipts for advertised items. Places orders as directed. - At the direction of the Buyer may assume buying responsibility for specific merchandise classifications. - At the direction of the DMM may assume responsibility for developing inventory projections, planning, and replenishment for specific merchandise classifications. - Effectively communicates all merchandising programs to worldwide stores and other departments as appropriate. - Responsible for new items/vendor setup and maintaining accurate item/vendor data, including pricing, in the merchandising system. - Works with management to develop and maintain plan-o-grams. - Place and track open orders from placement to receipt. - Maintain open to buy as directed. - Assists the Buyer and Planner Distributor in reviewing and monitoring sales, profits, and inventories of stores and distribution centers to ensure maximum performance for assigned departments. - Works with Buyer and Planner Distributor to analyze vendor performance. - Prepares system reports as needed for review and analyze. - Conducts store visits in conjunction with Buyer or Planner Distributor to evaluate merchandising programs and execution. Provides recommendations for changes/ improvement as appropriate. - Participate in advertising meetings, vendor meetings, and merchandise clinics. - Attends professional development training. - Supervises assigned administrative support staff and delegates tasks as appropriate - Keeps abreast of current industry trends through ( but not limited to) vendor meetings, market trips, trade publications, and commercial store visits. - Performs other related duties as assigned. - Works under the supervision of the Buyer or Planner Distributor and operates within the established Navy Exchange policies, procedures, and regulations. Exercises judgment and develops approach in routine and unusual matters. Performance is evaluated based on the operational performance of the assigned departments, skills evaluation, customer service, collaboration, and teamwork, leadership, and established individual performance objectives. The incumbent of this position must file a Financial Disclosure Report (OGE) Form 450, as required. Qualifications: Total of 4 years of experience consisting of the following: GENERAL EXPERIENCE: 3 years of general experience which was gained in administrative, merchandising, technical, or other responsible work which enabled the applicant to gain knowledge of merchandising and procurement practices; skill in dealing with others in person-to-person work relationships; and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of education above the high school level may be substituted for 9 months of experience, up to a maximum of a 4-year bachelor's degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: 1 year of progressive experience which provided background in procurement practices, methods, and procedures; developing and maintaining open-to-buy; selecting sources of supply; comparison shopping; review of merchandising for pricing, markdowns, and stock rotation; planning and developing sales promotions and other merchandise controls; or similar work which demonstrated the knowledge and ability within the procurement operational area. Job: Buying



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SALES ASSOCIATE (MINIMART) - Navy Exchange Services (NEX)
Posted: Oct 19, 2022 02:12
GREAT LAKES, IL
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Title: SALES ASSOCIATE (MINIMART) Location: United States-Illinois-Great Lakes Job Number: 220004RT Job Summary: Sells general merchandise to customers exercising professional selling techniques. Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Assists in all aspects of ensuring full operation of the Food and Beverage Convenience Bar to include but not limited to opening and closing the Convenience Bar preparing displaying replenishing goods and cleaning stations and equipment as necessary. Duties and Responsibilities: Applicable to Minimarts operating a Food and Beverage Convenience Bar - Greets and engages customers in conversation for purposes of providing sales related assistance. Assists in the selection of merchandise and suggests additional items to complement the customer s selections. Where applicable offers customers the opportunity to purchase extended product warrantees. Explains coverage benefits and price. - Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress code uniform standards and assisting supporting sales team members to the maximum extent possible. - Becomes knowledgeable regarding merchandise selected including proper set-up use care characteristics of various product price points warrantee coverage etc. Communicates product-related information to customers knowledgeably and legibly. - Ensures assigned areas are fully stocked and merchandise is neatly arranged. Communicates with supervisor store manager etc. regarding stock additions deletions fast and slow selling merchandise customer preferences needs problems etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service job performance achievement of store department sales goals etc. - Completes sales transactions efficiently. Thanks customers for their patronage. - As required performs cash register transactions. Performs all types of cash register transactions cash charge check gift certificates layaway etc. in an accurate and procedurally correct manner. - Advises customers of upcoming sales events and services available throughout the Navy Exchange such as gift wrapping engraving delivery gift certificates etc. Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits. - Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation merchandise returns price matching check cashing rain checks etc. Handles customer returns and problems tactfully and efficiently. Applies store policies consistently and intelligently ensuring customer satisfaction as the end result. - Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons internal and external in order to deter theft. - Unpacks stages and moves merchandise as assigned. Assists in creating store displays and in performing periodic inventories. - Completes paperwork associated with merchandise inventory movement price adjustments customer returns cash register operation etc. accurately and completely. - Eligible for and participates in applicable commission and gainsharing sales incentive programs. - Is required to lift up to 25 lbs. as it relates to job duties including but not limited to assisting customers lifting merchandise assisting with stocking sales area as necessary etc. Applicable to Minimarts operating a Food and Beverage Convenience Bar Incumbents may be required to perform all or any combination of the following - Open and close the Food and Beverage Convenience Bar. - Ensure all equipment is turned on during opening of the Minimart and turned off during closing i.e. display merchandiser signs etc. . - Preheats and display products in heated display merchandiser. - Ensure sufficient goods and products are readily available for customers by replenishing products and condiments i.e. napkins straws cups lids creamer sugar etc required in the holding bins on the beverage bar. - Ensure all products remaining at the close of business are time dated when placed in the refrigerator. - Ensure cleaning of small wares equipment throughout the day and at closing effective time dating of food and beverage products to ensure quality and food integrity. - Monitors the temperature on refrigerators and freezers a minimum of 3 times daily i.e. early morning mid-day and late afternoon to ensure equipment is maintaining required temperature. - May be required to attend a 4-hour food safety training session initially and required an annual refresher thereafter. Performs other related duties as assigned. MUST BE A CITIZEN OR LIVED IN THE STATES FOR 3 YEARS. Qualifications: No experience required. High school graduate or equivalent preferred.



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RECEIVING CLERK - Navy Exchange Services (NEX)
Posted: Oct 19, 2022 02:12
GREAT LAKES, IL
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Title: RECEIVING CLERK Location: United States-Illinois-Great Lakes Job Number: 220004RS Job Summary: Receives incoming merchandise and supplies. Identifies discrepancies and prepares necessary paperwork. Duties and Responsibilities: Receives incoming merchandise in backup storage area. Merchandise arrives via either UPS RPS common carrier vendor delivery etc. Checks quantity type and quality. Enters into Richter inventory system by scanning bar codes or manually. Prepares receiving memos upon receipt of merchandise. Forwards to business office. - Prepares manual RGRs for services merchandise and supplies. Forwards to NEX business office for entry into ARMS. - Identifies and segregates frustrated freight. Completes frustrated freight form and coordinates disposition with business office. - Processes chargebacks for damaged or misshipped merchandise and customer returns. Obtains return authorization completes chargeback documents and arranges for return to vendor. - Works in a backup storage area. - Performs other related duties as assigned MUST BE A CITIZEN OR LIVED IN THE STATES FOR 3 YEARS Qualifications: No experience required. High School graduate or equivalent preferred.



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CUSTOMER SERVICE CLERK - Navy Exchange Services (NEX)
Posted: Oct 19, 2022 02:12
MEMPHIS, TN
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Title: CUSTOMER SERVICE CLERK Location: United States-Tennessee-Memphis Job Number: 220004RX Job Summary: Assists a higher level customer service representative in performing duties such as taking special orders providing layaway services resolving routine customer complaints operating a cash register etc. Duties and Responsibilities: Assists in taking special orders for authorized merchandise including items from mail order catalogs provides layaway services and resolves routine customer complaints. Assists in making refunds or exchanging merchandise for authorized patrons checks merchandise for damage or ticket switching ensuring sales receipts are present contacts appropriate personnel to return merchandise to stock. Requests for refunds and adjustments as well as customer complaints that are unusual in nature are referred to higher grade associate. - Assists in maintaining records and logs pertinent to customer service transactions handled as well as keeping in a current status the catalogs and price sheets for authorized items. - Operates a cash register in accordance with established cash control procedures and is responsible for own cash change fund. Completes daily cash reports and ensures proper balance. - Carries out policy of courtesy and service. Exercises tact good manners and courtesy when serving and assisting customers and fellow associates. Responds to inquiries and provides assistance in a prompt and friendly manner. Understands that the customer comes first and actively seeks to become knowledgeable concerning store policies merchandise sold and services offered. - Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience.



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DEPARTMENT MANAGER - SOFTLINES - Navy Exchange Services (NEX)
Posted: Oct 19, 2022 02:12
KEY WEST, FL
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Title: DEPARTMENT MANAGER - SOFTLINES Location: United States-Florida-Key West Job Number: 220004RU This is a Full-Time position which offers excellent benefits to include: Medical & Dental Insurance, Life Insurance, Short & Long-Term Disability, Paid Annual & Sick Leave, Matching 401K Plan, Pension Plan, and more! Job Summary: Manages sales activities in assigned retail andor mall services departments. Ensures departments are appropriately stocked attractively displayed and adequately staffed to achieve sales goals and service standards. Duties and Responsibilities: Responsible for department level execution of retail andor assigned mall services business strategies procedures and policies. Ensures department is fully stocked and merchandise is attractively displayed to include effective signing accurate price marking fact tags etc. Adheres to corporate Visual Merchandising standards. Coordinates stock replenishment with backroom and procurement personnel. Acts as stock replenishment expert. Ensures stock replenishment program for responsible departments is effectively executed. Establishes and implements an effective customer relations program. Ensures service provided meets or exceeds NES standards and customer expectations. Reviews departments merchandise stock structure makes recommendations and provides information to Store Divisional Managers Buyers etc. regarding merchandise instock position stock assortment product saleability local demand trends and requirements etc. Reviews daily sales reports. Recommendsinitiates markdowns as necessary. Provides input to Store Divisional ManagersStore Managers regarding departmental promotions sales goals and budgets. Controls scheduling to ensure staffing levels and payroll expenditures are appropriate to current business conditions. Coordinates and implements departmental promotions and sales events with store operations visual merchandising and merchandise procurement associates. Provides postpromotion feedback to Buyers Store Manager etc. Supervises trains and motivates assigned sales associates. Ensures subordinate associates are aware of sales goals sales events sales incentive programs store policies etc. Keeps current regarding industrymarket trends for assigned departments. Conducts comparisons with other retailers to benchmark business practices. Implements best practices as feasible. Carries out policy of courtesy and service recognizing the importance of genuine obvious and active attention required in a retail organization. Exercises tact good manners and courtesy when serving and assisting customers and fellow associates in the performance of duties. Actively seeks to become knowledgeable concerning store policies and services offered in order to effectively carry out the requirements of this position. Responds to inquiries and provides assistance in a prompt and friendly manner. Performs independently under the direction of a Store Divisional Manager or Store Manager. Work is reviewed in terms of achievement of operational goals and objectives. Performs other related duties as assigned Qualifications: 3 YEARS GENERAL EXPERIENCE Experience which was gained in administrative clerical retail sales or other related work which enabled the applicant to gain knowledge of selling floor operation practices and procedures skill in dealing with others in persontoperson work relationships and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 year of academic study above the high school level may be substituted for each 9 months of experience. Substitution of 1 year for 1 year in those instances where coop experience is required of a student as part of the program study. AND 1 YEAR SPECIALIZED EXPERIENCE Progressive experience which provided background in merchandise controls inventory stock record keeping and reports exempt or nonexempt supervisory experience merchandise display and retail promotions or experience in the area of customer relations in an effort to improve sales and maintain operating cost efficiencies. Job: Store Management



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(NEX NORFOLK) SALES ASSOCIATE (MINIMART) - Navy Exchange Services (NEX)
Posted: Oct 18, 2022 00:34
NORFOLK, VA
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Title: (NEX NORFOLK) SALES ASSOCIATE (MINIMART) Location: United States-Virginia-Norfolk Job Number: 220004QF Job Summary: Sells general merchandise to customers exercising professional selling techniques. Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Assists in all aspects of ensuring full operation of the Food and Beverage Convenience Bar to include but not limited to opening and closing the Convenience Bar preparing displaying replenishing goods and cleaning stations and equipment as necessary. Duties and Responsibilities: Applicable to Minimarts operating a Food and Beverage Convenience Bar - Greets and engages customers in conversation for purposes of providing sales related assistance. Assists in the selection of merchandise and suggests additional items to complement the customer s selections. Where applicable offers customers the opportunity to purchase extended product warrantees. Explains coverage benefits and price. - Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress code uniform standards and assisting supporting sales team members to the maximum extent possible. - Becomes knowledgeable regarding merchandise selected including proper set-up use care characteristics of various product price points warrantee coverage etc. Communicates product-related information to customers knowledgeably and legibly. - Ensures assigned areas are fully stocked and merchandise is neatly arranged. Communicates with supervisor store manager etc. regarding stock additions deletions fast and slow selling merchandise customer preferences needs problems etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service job performance achievement of store department sales goals etc. - Completes sales transactions efficiently. Thanks customers for their patronage. - As required performs cash register transactions. Performs all types of cash register transactions cash charge check gift certificates layaway etc. in an accurate and procedurally correct manner. - Advises customers of upcoming sales events and services available throughout the Navy Exchange such as gift wrapping engraving delivery gift certificates etc. Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits. - Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation merchandise returns price matching check cashing rain checks etc. Handles customer returns and problems tactfully and efficiently. Applies store policies consistently and intelligently ensuring customer satisfaction as the end result. - Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons internal and external in order to deter theft. - Unpacks stages and moves merchandise as assigned. Assists in creating store displays and in performing periodic inventories. - Completes paperwork associated with merchandise inventory movement price adjustments customer returns cash register operation etc. accurately and completely. - Eligible for and participates in applicable commission and gainsharing sales incentive programs. - Is required to lift up to 25 lbs. as it relates to job duties including but not limited to assisting customers lifting merchandise assisting with stocking sales area as necessary etc. Applicable to Minimarts operating a Food and Beverage Convenience Bar Incumbents may be required to perform all or any combination of the following - Open and close the Food and Beverage Convenience Bar. - Ensure all equipment is turned on during opening of the Minimart and turned off during closing i.e. display merchandiser signs etc. . - Preheats and display products in heated display merchandiser. - Ensure sufficient goods and products are readily available for customers by replenishing products and condiments i.e. napkins straws cups lids creamer sugar etc required in the holding bins on the beverage bar. - Ensure all products remaining at the close of business are time dated when placed in the refrigerator. - Ensure cleaning of small wares equipment throughout the day and at closing effective time dating of food and beverage products to ensure quality and food integrity. - Monitors the temperature on refrigerators and freezers a minimum of 3 times daily i.e. early morning mid-day and late afternoon to ensure equipment is maintaining required temperature. - May be required to attend a 4-hour food safety training session initially and required an annual refresher thereafter. - Performs other related duties as assigned. To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043. Those not fully vaccinated as defined by the CDC as two weeks after a person have received the requisite number of doses of the COVID-19 vaccine approved or authorized for emergency use by the FDA, may be required to adhere to COVID-19 testing protocols. Qualifications: No experience required. High school graduate or equivalent preferred.



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SALES ASSOCIATE- LAWN & GARDEN (Part-Time) - Navy Exchange Services (NEX)
Posted: Oct 18, 2022 00:34
ANNAPOLIS, MD
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Title: SALES ASSOCIATE- LAWN & GARDEN (Part-Time) Location: United States-Maryland-Annapolis Job Number: 220004PQ Job Summary : As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities : CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customers' needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Cross-selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers' individual needs. Upselling products. Learning product features, keeping up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge & specs. Using a Point-of-Sales system processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of products & merchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS & WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: Experience: No experience required. High school graduate or equivalent preferred.



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SALES ASSOCIATE- HARDLINES (SEASONAL) - Navy Exchange Services (NEX)
Posted: Oct 18, 2022 00:34
ANNAPOLIS, MD
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Title: SALES ASSOCIATE- HARDLINES (SEASONAL) Location: United States-Maryland-Annapolis Job Number: 220004PU Job Summary : As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities : CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customers' needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Cross-selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers' individual needs. Upselling products. Learning product features, keeping up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge & specs. Using a Point-of-Sales system processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of products & merchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS & WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: Experience: No experience required. High school graduate or equivalent preferred.



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(LITTLE CREEK NAVY GATEWAY INNS & SUITES) CUSTODIAL WORKER / HOUSEKEEPER - Navy Exchange Services (NEX)
Posted: Oct 18, 2022 00:34
VIRGINIA BEACH, VA
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Title: (LITTLE CREEK NAVY GATEWAY INNS & SUITES) CUSTODIAL WORKER / HOUSEKEEPER Location: United States-Virginia-Virginia Beach Job Number: 220004QI Job Summary: Incumbents of this position are responsible for managing business-based lodging for a mobile defense community. The NGIS program provides services amenities and accommodations that are similar to those provided by quality commercial hotels. Duties and Responsibilities: Performs varying degrees of in cleaning processes. Demonstrates proficiency related to daily service check-out deep cleaning and special project cleaning assignments based on Lodging program cleaning standards. - Vacuums sweeps and mops floors dusts polishes cleans and moves furniture. - Removes trash places in dumpsters and replaces liners. - Places proper number of amenities in room to include consumables non-consumables linen kitchen and bathroom. - Removes and replaces bed linen inspects mattresses and pull-out sofas and moves re-positions beds upon guest checkout weekly or at a guest s request. . - Cleans walls doors ceilings stand-up ceiling fans light fixtures exterior of air vents windows sills tracks blinds and curtains. - Cleans coffee makers ice buckets beverage kits refrigerators stove tops cookware utensils cutlery cups glasses plates sinks counters ovens ranges cupboards drawers and microwaves to include proper programming of its respective clock time. - Ensures dishwashers are clean and in working condition. - Cleans vanities mirrors hardware cabinets shelving toilets bath tubs shower stalls tile and bathroom exhaust fans. Replaces bathroom terry and linens to include shower curtains. - Cleans irons removes excess water and replaces as necessary cleans ironing boards and replaces covers as necessary cleans and ensures proper functionality of luggage racks and ensures proper numbers of clean male female hangers are available in closets. - Cleans washers and dryers and ensures machines are operational. - Ensures in-room guest directories are clean and organized TV s are clean and programmed to proper channel and volume alarm clocks are properly programmed with back-up battery and in- room phones are clean properly programmed and in working condition. - Cleans common area spaces to include vending rooms and ice machines laundry rooms elevators break rooms walkways corridors stairwells office spaces lounges storerooms and storage spaces. - Performs deep cleaning as required by program standards e.g. on a scheduled basis and upon check-out of guests in pet friendly rooms and in rooms that had an ADA service animal which includes but is not limited to defrosting the refrigerator cleaning windows inside and out replacing and or cleaning drapes moving furniture and cleaning normally hidden areas carpet cleaning shampoo and or spot treatment cleaning walls woodwork and other such tasks. - Counts sorts inspects and prepares linen for operational use. - Applies Blood Borne Pathogen criteria to determine potential safety concerns related to contaminated linens and applies appropriate NGIS protocols during daily service activity. - Completes maintenance requests for items broken defective or in need of replacing. Performs basic routine maintenance on vacuum cleaners by cleaning all areas and replacing filters as necessary. - Maintains the cleanliness inventory and organization of housekeeping carts and linen carts. Reports any damages or valuables e.g. large amounts of cash jewelry or confidential sensitive information left out in the open by guests to the Supervisor. - Reports any activity that appears unsafe illegal or suspicious to the Supervisor. - Interacts professionally with guests and other team members displays a positive attitude utilizes effective communication skills and assists guests to include answering questions concerning hotel facilities and provides information about on base and local attractions. - Communicates with the front desk when identifying lost and found items by annotating all relevant information to facilitate retrieval of the item for that specific guest. - Maintains key control for assigned key and reports any issues immediately to the Supervisor. - Must report immediately to the supervisor such things as no luggage in a stay-over guest room no service needed sleep-outs extra guest unauthorized pets and any other unusual circumstances. - May be required to load and unload trucks vans. Assist with the receipt of merchandise from vendors the assembly separation storage and delivery of merchandise by opening boxes and crates. May also be required to move heavy boxes by lifting or hand truck. Uses common hand tools such as hammers pliers box cutters crowbar and shears for cutting bands. - Responsible for the set-up and breakdown clean-up of the complimentary self-service breakfast bar. Assist with preparing prepackaged breakfast items by assembling take-out breakfast bags or placing items available to guest on display. Ensures surrounding area is returned to its original stat and free of all left-over food by the end of designated breakfast hour. -May be required to assist with the set-up and breakdown of chairs and tables used during special event and clean immediate surrounding area upon the conclusion of the event. - Greet a guest with pleasant acknowledgement when seen within 10 feet - Complete all required safety security training. - Maintains a clean and safe environment. Required to obtain certain certifications as necessary in connection with performing job duties. Performs other related duties as required To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043. Those not fully vaccinated as defined by the CDC as two weeks after a person have received the requisite number of doses of the COVID-19 vaccine approved or authorized for emergency use by the FDA, may be required to adhere to COVID-19 testing protocols Qualifications: No experience required High School graduate or equivalent preferred. Physical requirements moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment including the ability to lift up to 45 pounds is required. Note: This position is subject to a favorable National Agency Check NAC . This position is required to attend and complete mandatory training programs to obtain housekeeping certification and re-certification. Training is provided in varying environments such as classroom-trainer led online self-guided courses virtual-led courses and hands on training. The incumbent is required to obtain a housekeeping certification within 120 days of employment.



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PERSONALIZED SERVICES CLERK (Full-Time) - Navy Exchange Services (NEX)
Posted: Oct 18, 2022 00:34
BETHESDA, MD
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Title: PERSONALIZED SERVICES CLERK (Full-Time) Location: United States-Maryland-Bethesda Other Locations: United States Job Number: 220004OR Job Summary: Responsible for performing all or some of the various duties within the Personalized Services Department which may include some or all of the following responsibilities Laundry Dry Cleaning Optical Shop Barber Beauty Shop Video Rental simple floral displays FTD gift wrapping Western Union engraving sorting distribution of incoming outgoing mail packages stocking maintaining applicable sales areas check cashing acceptance processing of Military Star Card application acceptance of Military Star Card payments etc. Duties and Responsibilities: Performs all or some of the following related duties as assigned BARBER BEAUTY SHOP Serves as receptionist in the Barber Beauty shop answering phones scheduling appointments. Keeps track of barber beauty tickets tracks productivity and daily record keeping as needed. Works with stylist and vendors in maintaining shop inventories initiating replenishment conducting monthly inventories as required. Assists barbers beauticians in maintaining sanitation requirements as needed. FLOWER SHOP Creates or assists in creating floral arrangements such as corsages table arrangements bouquets etc. Advises customer of types of floral arrangements and prices instructs patrons of the care of fresh cut flowers potted flowers and plants upon request. Maintains fresh and dry flowers and plants by dusting and watering. Arranges in a neat and orderly manner on the display counters and in a floral area. Assists customer in the selection of plants fresh flowers etc. Takes Teleflora FTD and special orders from patrons for flowers plants and maintains necessary documentation. May be required to deliver flowers on base valid license required . LAUNDRY DRY CLEANING Receives from patrons garments to be cleaned computes cost and issues receipt tickets articles received by date name description and type of service regular special required. Bags articles for pick-up by contractors Laundry Dry Cleaning Service. Receives articles and delivery tickets from contractors Dry Cleaning Service. Checks ticket numbers against file copy. Files articles on rail in alphabetical and numerical order. OPTICAL SHOP Receives Prescription Order Forms and enters into log by name of patron service number type of lens color etc. Forwards prescription form to manufacturer for processing. Receives from authorized personnel invoice with merchandise and prices delivered from manufacturer laboratory. In the case of obvious discrepancies noted or other deficiencies indicated by the optician returns item to manufacturer for replacement reworking or other required processing. Orders replacement parts and maintains records of frame size color and patron number. Makes out sales slips and notifies patrons of receipt of merchandise. PERSONALIZED SERVICES Performs personalized services functions such as gift wrapping taking orders for personalized stationery wedding invitations etc. preparing rental agreements maintaining pertinent records and logs and keeping current price sheets of authorized items. Performs engraving functions. Sends receives and issues Western Union checks. Maintains display area in a clean and orderly manner. Sorts incoming mail for distribution. Processes incoming outgoing mail in accordance with established procedures and postal regulations. Performs packing service for mailing packages following established procedures. Receives articles to be mailed priority mail flat rate express delivery UPS FED EX in accordance with established procedures and maintains copy of receipts for reference. Collects arranges and files a variety of documents envelopes and maintains documents following established procedures. Maintains number control logs and master lists for PO box rentals stamp sales 1583A forms and various logs in connection with all operation functions including Western Union FTD engraving etc. Performs engraving functions taking orders completing orders. Performs gift-wrapping services. Assists customers in opening Military Star Card accounts. Provides applications and basic program information. Where applicable may assists customers with questions regarding their accounts such as available balances credit limits etc. Accepts payments for Military Star Card. VIDEO RENTAL Rents videotapes to authorized patrons. Responsible for opening customer accounts completing applicable rental agreement forms checking in returned tapes etc. work may be performed in a computerized environment. May perform minor repairs adjustments to videotapes and tape cases. Ensures videos are rewound properly an in good working condition. Operates a cash register according to established cash control procedures and is responsible for own cash fund. Prepares daily salesperson s cash report. Provides refunds merchandise exchanges and price adjustments in accordance with NEX policy. Assists with inventory taking. Maintains adequate supplies and records at all times. Operates a number of machines such as cash register postage scale Western Union engraving machine SIM computer functions according to established control procedures. Performs routine servicing of equipment and makes corrections to simple operational malfunctions. LAYAWAY SERVICES Explains layaway policies and requirements. Runs layaway reports and reconciles layaways notifying late payments cancellations etc. Takes and places customer special orders as required. Places orders promptly and follows up regularly with applicable buyer vendor. Advises customer of delivery and updates status of order as necessary. Provides refunds merchandise exchanges and price adjustments in accordance with NEX policy. Performs all types of cash register transactions cash check charge debit layaway gift certificate etc. in an accurate and procedurally correct manner. Becomes knowledgeable in NEX store policies including Righter Merchandising System functions and operation merchandise returns price matching check cashing etc. Is empowered and responsible for resolving customer problems and complaints consistently tactfully and intelligently ensuring customer satisfaction as the end result. Non routine issues are immediately referred to a higher level associate having authority to resolve the matter. Assists in training new associates in store programs and policies as assigned. Exercises tact good manners and courtesy when serving and assisting customers. Works under the general supervision of a designate supervisor who delegates assignments provides instructions and procedures and is available for assistance and guidance in connection with problems encountered. Work is performed independently within the framework of established policies procedures and regulations. Refers unusual problems to supervisor for assistance. Work is reviewed in terms of timeliness of assignments adherence to applicable procedures efficiency of accomplishment of assigned functions and patron satisfaction. Performs other related duties as assigned. Qualifications: GENERAL EXPERIENCE 6 months responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Graduation from a full 4 year or senior high school or possession of a General Education Development High School Equivalency Certificate GED may be substituted for the experience requirements.



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FACILITY MANAGEMENT SUPERVISOR (NAVY LODGE) (RFT w/Benefits) - Navy Exchange Services (NEX)
Posted: Oct 14, 2022 23:16
JACKSONVILLE, FL
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Title: FACILITY MANAGEMENT SUPERVISOR (NAVY LODGE) (RFT w/Benefits) Location: United States-Florida-Jacksonville Job Number: 220004LM This is a Full-Time position which offers excellent benefits to include: Medical & Dental Insurance, Life Insurance, Short-Term and Long-Term Disability Insurance, Paid Annual & Sick Leave, Matching 401K Plan, Pension Plan, and more! Job Summary : Supervises the Maintenance Department at Navy Lodges with 150 rooms or more. Supervises and directs 12 or more subordinates performing a variety of skilled semiskilled and laboring work in building trades. Duties and Responsibilities : Establishes work schedules and assigns work to 12 or more associates in grades NA2 through NL7. Determines priorities including preparation of daily worksheets detailing work assignments hours spent materials used justification for overtime and necessary documentation to record costs. Establishes performance standards and evaluates work performance. Manages facilities work in progress ensuring compliance with sequence procedures methods deadlines costs quality and thoroughness of efforts while staying within established payroll and expense budgets. Is responsive to operating emergencies due to the breakdown of equipment and other causes. Plans schedules and coordinates a preventive maintenance program including Navy Lodge vehicles. Apprise Navy Lodge Manager of work progress any anticipated delays and cause for these overall work operations cost overruns and problems requiring corrective action. Estimate and develop schedules for material labor and equipment required for assigned work. Prepare procurement documents for ordering materials supplies equipment and parts to be used in renovations and or repairs tracks shipment of these and verifies receipt and condition of all shipments. Ensures ongoing training is provided through Navy Exchange and the use of the Performance Plus Training Program. Provide written and verbal instructions including procedures plans of action punch lists tasking assignments and follow-up action item lists. Is responsible for tools supplies and equipment including periodic inventory of these and accounting for all items in stock or transferred out. Ensure tools and equipment are properly used and maintained and subordinates follow appropriate fire OSHA and housekeeping safety rules guidelines. Carries out EEO policies and communicates support of these policies to subordinates. Works under the supervision of the Navy Lodge Manager or in coordination with Navy Lodge Assistant Manager. Work is performed independently but in coordination with Executive Housekeeper. Decision making may be made without prior approval of supervisor if an emergency exists. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE: 3 years general experience which provided the applicant with knowledge of general maintenance concepts and operational systems material procurement and scheduling procedures property management practices and procedures including budget and report preparation or practical experience in trade craft or maintenance work incorporating operation maintenance and repair of a variety of operating equipment buildings utility systems etc. General experience consisting or routine duties which did not require technical knowledge or judgement is not considered qualifying. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of directly related academic study above the high school level or 36 weeks of completed study in a business school or technical training institute may be substituted for 9 months of experience up to a maximum of a 4 year bachelors degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: 1 year of progressively responsible experience which provided a background in the coordination of constructionrenovation projects cost estimating and procurement of constructionrenovation project materials management of prescribed preventivecustodial maintenance programs equipment repairs and maintenance records keeping establishment of scheduled inspections and constructionrenovation projects supervision of human resources or similar work which demonstrated the knowledge and abilities needed for successful performance. Job: Maintenance/Other



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Automotive Service Center Clerk - Part-Time w/Benefits - Navy Exchange Services (NEX)
Posted: Oct 14, 2022 23:16
JACKSONVILLE, FL
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Title: Automotive Service Center Clerk - Part-Time w/Benefits Location: United States-Florida-Jacksonville Job Number: 220004O5 This is a Part-Time position which offers excellent benefits to include: Medical & Dental Insurance, Life Insurance, Paid Annual & Sick Leave, Matching 401K Plan, Pension Plan, and more! Job Summary: Performs a variety of clerical and administrative duties pertaining to operational activities at the Automotive Service Center. Duties and Responsibilities : Performs a combination of various clerical and administrative duties which includes the following - Prepares daily and monthly reports of sales expenses incurred net profit etc. for operating departments. - Prepares Reports of Goods Received RGR Retail Price Changes RPC chargebacks and transfers for the Service Center. Verifies invoices for accuracy and forwards to accounting office. - Initiates order of low or out of stock merchandise. Receives merchandise and verifies quantity ordered stamps price on items and insures that shelves are stocked. - Prepares chargebacks for return of special order mechandise with description of times quantity unit cost etc. and forwards copy with merchandise to vendor for credit. - Maintains files and logs on work orders battery warranty overages and shortages on gas pumps etc. - May receive merchandise invoices and review for sale merchandise. Prepares Purchase Order worksheet by description quantity stock number unit cost etc. Follows up by telephone or memorandum on sales merchandise ordered and not received. - May maintain current price merchandise lists. - May open and close the service station. Issue change funds for pumps and registers check sales slips to verify accuracy of computation and to determine any discrepancies such as shortages and overages advise supervisors accordingly. - May operate cash register when necessary and be responsible for cash accountability. Closes registers tallies figures prepares deposit slip and makes night deposit. - Prepares a variety of material in final form from rough or handwritten draft. - Incumbent performs independently within the framework of established policies and procedures. Work is reviewed for adequacy and compliance with instructions. - Performs other related duties as assigned Qualifications: AUTOMOTIVE SERVICE CENTER CLK



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WAREHOUSE OPERATIONS CLERK (OA) 2ND SHIFT - Navy Exchange Services (NEX)
Posted: Oct 14, 2022 23:16
SUFFOLK, VA
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Title: WAREHOUSE OPERATIONS CLERK (OA) 2ND SHIFT Location: United States-Virginia-Suffolk Job Number: 220004Q9 Job Summary: Performs a variety of substantive clerical and administrative duties in connection with Distribution Center NEX Store and or NEX Store warehouse operations which involve compiling statistical data for the preparation of reports maintaining records and files reviewing invoices etc. Duties and Responsibilities: Performs all or some of the following representative functions - Receives prepares processes and or verifies a variety of documents such as accounting shipping and receiving transfer COES Retail Price Changes RPCs Bill of Lading BOL chargebacks etc. manually and or through applicable automated systems. - Researches and or resolves discrepancies. - Coordinates processing of documents with appropriate personnel. Ensures documents are accurate and submitted in a timely manner. - Compiles and consolidates statistical data received from various sources such as warehouse distribution and NEXCOM associates vendors freight handling companies etc. for the preparation of a number of warehouse distribution reports. - Maintains a variety of records logs and files regarding warehouse distribution center and or store backroom function operations. - Types a variety of correspondence reports. - May be required to access multiple computer systems programs in the processing of necessary data. - Receives and makes telephone calls. Answers questions based on knowledge of general office functions. - Maintains liaison with a variety of personnel including vendors shippers accounting procurement etc. in performing duties. - May requisition and maintain office supplies as required. - Assists with inventory taking. - May sort and or distribute mail. - May perform and or assist with timekeeping functions as required. - Performs other related duties as assigned. - Carries out policy of courtesy and service. Exercises tact and good manners when serving and assisting internal and external customers. Focuses on fellow associates and external contact and responds both written and orally to inquiries and provides assistance in a prompt and friendly manner. Works under the general supervision of a designated supervisor. Works independently within established framework of responsibility and consults with supervisor for guidance on unusual or difficult problems. Completed work is spot checked for accuracy and compliance with instructions and procedures. TRAINING REQUIREMENT Associate must receive hazardous material HazMat training within 90 days of hire per Department of Transportation regulations. Qualifications: GENERAL EXPERIENCE 1 year progressively responsible clerical or office work of any kind in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position. AND SPECIALIZED EXPERIENCE 1 year progressively responsible experience performing clerical or administrative support duties or experience in a related area which demonstrates the ability to perform the work of the position. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 2 year academic study above the high school level may be substituted for each 6 months of 1 year of general and 1 year specialized.



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MAINTENANCE WORKER FLEX (0-19.5hrs/wk) - Navy Exchange Services (NEX)
Posted: Oct 14, 2022 23:16
DAHLGREN, VA
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Title: MAINTENANCE WORKER FLEX (0-19.5hrs/wk) Location: United States-Virginia-Dahlgren Job Number: 220004PP Job Summary: The purpose of this position at the entry level provides assistance to journey level workers in more than one of the skilled trade occupations by performing simple and routine tasks. Duties and Responsibilities: - Ensures security of all guests is maintained at all times. - Ensures guest privacy is maintained at all times. - Performs recurring assignments e.g. follow up on maintenance requests reported by guests housekeeping or front desk. - Maintains work order log and follow up as required. - Reports status to supervisor. - Logs trouble calls with contractor as appropriate. - Performs work in at least two of the following trades in the maintenance and repair of buildings and related fixtures: - Plumbing o Assists in making plumbing repairs to sinks, faucets, commodes, tanks, urinals, P-Traps, shutoff valves on washing machines, and water supply that can be accomplished by removing, cleaning, resealing, replacing, defective parts or units, installing water heaters, garbage disposals, faucets, and sinks. - Washer/Dryer repair o Assists in performing routine maintenance on washers and dryers to include cleaning lint ducts and vents, replacing hoses and fittings as required, and referring more complex problems to supervisor for action. - Heating Ventilation and Air Conditioning o HVAC Assists in the recognizing the cause of faulty equipment and assists making repairs on a variety of HVAC units as appropriate. - Electrical o Assists in recognizing and reporting electrical problems. o Assists with repairs as appropriate. o Replaces fluorescent and incandescent ballasts bulbs and tubes. - Carpentry o Assists in basic carpentry repairs such as repairing or replacing screens, window and door frames, molding and trim, and repair and replacement of drywall or similar products. - Painting o Assists in preparation of areas and standard coating methods such as brushing rolling and spraying and ensure surfaces are fully coated protected and free from drips and runs. - Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE One year of experience that provided the applicant with knowledge of general maintenance practices involving the upkeep of buildings grounds fixtures equipment etc. SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience. SPECIALIZED EXPERIENCE Three years of general maintenance work in involving variety of trade practices associated with such occupations as air conditioning and refrigeration electrical work plumbing carpentry masonry and painting etc. Including knowledge of safety and environmental rules and regulations concerning procedures tools mechanical and electrified equipment chemicals and basic safe work practices. PHYSICAL REQUIREMENTS Standing stooping bending kneeling climbing and work in tiring and uncomfortable positions. Frequently lifts and carries material weighing up to 50 pounds. A recognized professional certification or license in one trade plumbing HVAC electrical carpentry or painting trade is preferred.



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FRONT DESK ASSOCIATE FLEX (up to 19.5hrs/wk) - Navy Exchange Services (NEX)
Posted: Oct 14, 2022 23:16
DAHLGREN, VA
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Title: FRONT DESK ASSOCIATE FLEX (up to 19.5hrs/wk) Location: United States-Virginia-Dahlgren Job Number: 220004PO Job Summary: Position is responsible for performing front desk and/or reservation functions for the lodging program. Duties and Responsibilities: Ensures security of all guests is maintained at all times Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude, demonstrate effective communication skills, professionally interact with guests, answering guest questions concerning hotel facilities and provide information about local attractions. Provide assistance in handling customer complaints involving management as necessary. Utilizes the Property Management System (PMS) to access the guest information, retrieve reservation information, change or cancel reservations as requested by the guest, or register guests. Verifies registration information, secures a credit card for incidental expenses, and authorizes credit card for room charges. Provides guests with their room key or card. Receives requests and processes reservations within established guidelines. When rooms are not available provides a certificate of non-availability (CAN) and/or alternative lodging in the area. Registers and assigns rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guest accounts, making and confirming reservations, and presenting statements to and collecting payments as necessary. Receives and is accountable for a change fund. Prepares Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures. Responsible for inventorying all keys and any other supplies or amenities maintained at the front desk. Keeps the front desk and lobby area clean and neat. May be required to run and print various reports from the PMS such as Expected Arrivals, Departure List, In-House Guest List, and Night Audit reports to include Daily Monthly and Annual occupancy reports. Verifies charges for correctness makes appropriate changes if errors occur and completes all computer generated reports as assigned and notates any account discrepancies for action by management. Answers phones and transfers calls to appropriate individuals and replies to guest questions. Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guest to a different room when required. May be required to retrieve Lost and Found items and contact the guest regarding lost or found items. The position may require a rotating shift schedule. Work hours may be scheduled for anytime during a 24-hour day, 7 days a week. Performs other related duties as assigned Qualifications: Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes: - Plexiglas guards at cash registers. - Cleaning protocols that include hand sanitizer and supplies to clean throughout the day. - Social Distancing by maintaining at least six feet between yourself and shoppers. GENERAL EXPERIENCE One year of experience in administrative professional investigative or other responsible work which enabled the applicant to gain a general knowledge of business practices and administrative processes skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment. Ability to effectively communicate both orally and written with proficient English. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 year of academic study above the high school level successfully completed in a hotel/lodging/hospitality school may be substituted at the rate of one-half academic year of study for 6 months of general experience provided such study included a minimum of 6 semester hours or the equivalent per year in subjects related to the specialized field. AND SPECIALIZED EXPERIENCE One year of responsible experience in administrative supervisory professional or technical work that demonstrated knowledge of front of house hospitality operations or similar work which demonstrated knowledge and abilities within a guest services environment. Including basic math and reading skills experience with computers knowledge of software programs including knowledge of the property management system and experience handling large amounts of cash.



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HUMAN RESOURCES REPRESENTATIVE (FULL TIME) - Navy Exchange Services (NEX)
Posted: Oct 14, 2022 23:16
ANNAPOLIS, MD
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Title: HUMAN RESOURCES REPRESENTATIVE (FULL TIME) Location: United States-Maryland-Annapolis Job Number: 220004QB Job Summary: Performs a variety of administrative support duties that involve recruiting processing personnel actions conducting orientation training and exit interviews and completing the submission of performance appraisals. Duties and Responsibilities : Performs duties in connection with recruiting applicants for nonexemptexempt positions. Reviews requisition submitted and prepares vacancy announcements. As necessary places appropriate advertisements in local newspapers contacts schools etc. Screens applications received and reviews personnel jackets to determine eligible employees based on minimum qualification requirements. Prepares and processes all types of personnel actions new hire pay promotion transfer classification etc using the automated personnel systemdatabase. Conducts orientation session for new associates to familiarize them with basic personnel policies and associate benefits. Also conducts exit interviews for separated associates. Administers the annual work performance appraisal program. Forward forms to supervisors within the prescribed number of days prior to due date for submission. Reviews returned forms for completeness and prepares required reports. May provide clerical support in conducting annual area wage surveys. Contacts department managers and union officials to obtain names of individuals designated as data collectors. Types letter to various companies to be canvassed requesting their participation schedules appointments etc. Compiles statistical data in connection with the preparation of reports. Researches records when gathering required data and coordinates with managers as necessary. Works closely with supervisor in connection with BBAs sets up retention registers of individuals in affected areas. Based on rights determined by supervisors prepares and types letters of notification. Implements the Status of Forces Agreement SOFA sponsorship program for pertinent applicants as applicable. Ensures that provisions are met prior to referring SOFA sponsorshiprequired applicants to selecting officials. Completes processing following established procedures. Types a variety of material related to assigned functions such as completion of forms letters messages reports etc. Maintains and files correspondence in personnel jackets of employees. Processes workers compensation claims in accordance with established procedures as necessary.. May coordinate and intitiate travel arrangements for Navy Exchange personnel on official travel. Performs other related duties as assigned Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes: - Plexiglass guards at cash registers. - Cleaning protocols that include hand sanitizer and supplies to clean throughout the day. - Social Distancing by maintaining at least six feet between yourself and shoppers. - Face masks and gloves for Associates to wear during their shifts. Qualifications: GENERAL EXPERIENCE 1 year general office clerical experience which has demonstrated the ability to perform clerical duties satisfactorily. SPECIALIZED EXPERIENCE 1 year specialized experience which required the applicant to acquire the ability to apply knowledge of the rules regulations procedures and program requirements of one or more areas of personnel disciplines i.e. Staffing benefits compensation etc. SUBSTITUTION OF EDUCATION FOR EXPERIENCE GENERAL EXPERIENCE Study completed in a college university junior college above the high school level may be substituted on a basic of onehalf an academic year of study for six months of experience. A business or technical school or other comparable institutions above the high school level may be substituted provided such subjects as business English office automation business mathematics bookkeeping or accounting were studied. No credit will be allowed for training which has been obtained only or primarily basic skills of typing or refresher courses. SPECIALIZED EXPERIENCE For the first year of specialized experience study successfully completed in a college university junior college above the high school level may be substituted at the rate of onehalf an academic year of study for six months of specialized experience provided the study included a minimum of six semester hours or the equivalent per year in subjects closely related to the personnel field. Such subjects include statistics psychology sociology or other social sciences English composition journalism or other courses where primarily emphasis is on writing skills public administration personnel administration industrial relations or similar courses dealing directly with subjects in the personnel field organization management and management analysis.



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(LITTLE CREEK NAVY GATEWAY INNS & SUITES) FRONT DESK ASSOCIATE - Navy Exchange Services (NEX)
Posted: Oct 14, 2022 23:16
VIRGINIA BEACH, VA
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Title: (LITTLE CREEK NAVY GATEWAY INNS & SUITES) FRONT DESK ASSOCIATE Location: United States-Virginia-Virginia Beach Job Number: 220004PE Job Summary: Position is responsible for performing front desk and or reservation functions for the lodging program. Duties and Responsibilities : Ensures security of all guests is maintained at all times Ensures guest privacy is maintained at all times. - Must possess a welcoming manner and positive attitude demonstrate effective communication skills professionally interact with guests answering guest questions concerning hotel facilities and provide information about local attractions. - Provide assistance in handling customer complaints involving management as necessary. - Utilizes the Property Management System PMS to access the guest information retrieve reservation information change or cancel reservations as requested by the guest or register guests. Verifies registration information secures a credit card for incidental expenses and authorizes credit card for room charges. Provides guests with their room key or card. - Receives requests and processes reservations within established guidelines. When rooms are not available provides a certificate of non-availability CNA and or alternative lodging in the area. - Registers and assigns rooms to guests issuing room keys or cards transmitting and receiving messages keeping records of occupied rooms and guest accounts making and confirming reservations and presenting statements to and collecting payments as necessary. - Receives and is accountable for a change fund. Prepares Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures. - Responsible for inventorying all keys and any other supplies or amenities maintained at the front desk. Keeps the front desk and lobby area clean and neat. - May be required to run and print various reports from the PMS such as Expected Arrivals Departure List In-House Guest List and Night Audit reports to include Daily Monthly and Annual occupancy reports. PAS 10 23 2020 - Verifies charges for correctness makes appropriate changes if errors occur and completes all computer generated reports as assigned and notates any account discrepancies for action by management. PAS 10 23 2020 - Answers phones and transfers calls to appropriate individuals and replies to guest questions. - Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guest to a different room when required. - May be required to retrieve Lost and Found items and contact the guest regarding lost or found items. - The position may require a rotating shift schedule. Work hours may be scheduled for anytime during a 24 hour day 7 days a week. Performs other related duties as assigned To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043. Those not fully vaccinated as defined by the CDC as two weeks after a person have received the requisite number of doses of the COVID-19 vaccine approved or authorized for emergency use by the FDA, may be required to adhere to COVID-19 testing protocols Qualifications: GENERAL EXPERIENCE One year of experience in administrative professional investigative or other responsible work which enabled the applicant to gain a general knowledge of business practices and administrative processes skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment. Ability to effectively communicate both orally and written with proficient English. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 year of academic study above the high school level successfully completed in a hotel lodging hospitality school may be substituted at the rate of one-half academic year of study for 6 months of general experience provided such study included a minimum of 6 semester hours or the equivalent per year in subjects related to the specialized field. AND SPECIALIZED EXPERIENCE One year of responsible experience in administrative supervisory professional or technical work that demonstrated knowledge of front of house hospitality operations or similar work which demonstrated knowledge and abilities within a guest services environment. Including basic math and reading skills experience with computers knowledge of software programs including knowledge of the property management system and experience handling large amounts of cash.



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LEAD APPLICATION ADMINISTRATOR - Navy Exchange Services (NEX)
Posted: Oct 14, 2022 23:16
VIRGINIA BEACH, VA
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Title: LEAD APPLICATION ADMINISTRATOR Location: United States-Virginia-Virginia Beach Job Number: 220004QC Incumbents of this position must be U.S. Citizens Job Summary: Coordinates and leads the daily tasking of application administrators, programmers, and analysts supporting assigned systems. Duties and Responsibilities: - Prioritize and respond to Helpdesk requests, monitors applications, databases, interfaces, etc. Analyzes and recommends fixes/enhancements to systems. - Responsibility as Lead to coordinate and administer daily tasking of Application Administrators, Programmers, Program Analyst and other technical staff in supporting assigned systems. - Point of contact between Database Administrators, Systems Administrators, and Helpdesk for all application functionality and configuration. - Monitor and coordinate application software and database in a production environment and upgrades to the production suite. - Coordinates internal program development implementation related to applications and provide guidelines for Version control. - Point of contact for migration of any applications, or modules thereof, from development/quality assurance to production systems. - Assist in implementation of security strategy for application level access based on NEXCOM information technology security requirements. - Monitor applications for performance problems. - Coordinates application interfaces development. - Provides technical guidance and support to systems analysis and design projects. - Distinguish between database, application and/or systems related problems. - Prepare and execute technical project plans which are part of an overall development initiative. - Serves as group lead for technical E-Commerce team and related projects. - Ensure/implement the rigorous application of Information Security/Information Assurance policies, principles, and practices in the delivery of Systems, Applications and/or Services (Hardware & Software). Performs other related duties as assigned. Information Assurance Workforce Certifications (IAM1 jobs): SECNAV M-5239.2, DoN, Information Assurance (IA) Workforce Manual requires incumbents of this position to possess, and maintain current, one of the following Certifications: GIAC Information Security Fundamentals (GISF), GIAC Security Leadership Certification (GSLC), Security , or one of the following higher level certifications: Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), NEXCOM preferred certification is Security Candidates without the required certification may be placed into this job, but must obtain the required certification within 6 months of appointment; failure to obtain this requirement will result in termination of employment. This position is designated IT-1 (Critical - Sensitive) in accordance with SECNAV M-5510.30 and will require a favorable Single Scope Background Investigation (SSBI). Candidates must be eligible for and obtain a Secret Clearance, within 6 months of appointment. Failure to obtain will result in termination. This position is designated IT-1 (Critical - Sensitive) in accordance with SECNAV M-5510.30 and will require a favorable Single Scope Background Investigation (SSBI). Candidates must be eligible for and obtain a Secret Clearance, within 6 months of appointment. Failure to obtain will result in termination. Qualifications: Qualified candidates must be U.S. Citizens. GENERAL EXPERIENCE: 3 years experience in administrative, technical or investigative work which demonstrated the ability and aptitudes required to perform technical, managerial or analytical work involving management information systems. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: One year of related academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelor's degree in a business/information systems discipline for 3 years of general experience. AND SPECIALIZED EXPERIENCE: Minimum 4 years of progressive experience in the following: >Experience in business and systems design and implementation. >Standard development processes, operating systems, database languages, and programming languages and tools. >Effective technical hands on experience with application administration functionality. Applicants must have demonstrated technical abilities in software release management toolset and demonstrated strong team leadership skills. Information Assurance Workforce Certifications (IAM1 jobs): SECNAV M-5239.2, DoN, Information Assurance (IA) Workforce Manual requires incumbents of this position to possess, and maintain current, one of the following Certifications: GIAC Information Security Fundamentals (GISF), GIAC Security Leadership Certification (GSLC), Security , or one of the following higher level certifications: Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP). NEXCOM preferred certification is Security Candidates without the required certification may be placed into this job, but must obtain the required certification within 6 months of appointment. Failure to obtain this requirement will result in termination of employment. This position is designated IT-1 (Critical - Sensitive) in accordance with SECNAV M-5510.30 and will require a favorable Single Scope Background Investigation (SSBI). Candidates must be eligible for and obtain a Secret Clearance, within 6 months of appointment. Failure to obtain will result in termination. Job: Applications Systems



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FRONT DESK ASSOCIATE (Part Time w/Benefits) - Navy Exchange Services (NEX)
Posted: Oct 14, 2022 23:16
KINGS BAY, GA
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Title: FRONT DESK ASSOCIATE (Part Time w/Benefits) Location: United States-Georgia-Kings Bay Job Number: 220004QD This is a Part-Time position which offers excellent benefits to include: Medical & Dental Insurance, Life Insurance, Paid Annual & Sick Leave, Matching 401K Plan, Pension Plan, and more! Job Summary: Position is responsible for performing front desk and or reservation functions for the lodging program. Duties and Responsibilities: Ensures security of all guests is maintained at all times Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude demonstrate effective communication skills professionally interact with guests answering guest questions concerning hotel facilities and provide information about local attractions. Provide assistance in handling customer complaints involving management as necessary. Utilizes the Property Management System PMS to access the guest information retrieve reservation information change or cancel reservations as requested by the guest or register guests. Verifies registration information secures a credit card for incidental expenses and authorizes credit card for room charges. Provides guests with their room key or card. Receives requests and processes reservations within established guidelines. When rooms are not available provides a certificate of non-availability CNA and or alternative lodging in the area. Registers and assigns rooms to guests issuing room keys or cards transmitting and receiving messages keeping records of occupied rooms and guest accounts making and confirming reservations and presenting statements to and collecting payments as necessary. Receives and is accountable for a change fund. Prepares Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures. Responsible for inventorying all keys and any other supplies or amenities maintained at the front desk. Keeps the front desk and lobby area clean and neat. May be required to run and print various reports from the PMS such as Expected Arrivals Departure List In-House Guest List and Night Audit reports to include Daily Monthly and Annual occupancy reports. PAS 10 23 2020 - Verifies charges for correctness makes appropriate changes if errors occur and completes all computer generated reports as assigned and notates any account discrepancies for action by management. PAS 10 23 2020 - Answers phones and transfers calls to appropriate individuals and replies to guest questions. Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guest to a different room when required. May be required to retrieve Lost and Found items and contact the guest regarding lost or found items. The position may require a rotating shift schedule. Work hours may be scheduled for anytime during a 24 hour day 7 days a week. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE: One year of experience in administrative professional investigative or other responsible work which enabled the applicant to gain a general knowledge of business practices and administrative processes skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment. Ability to effectively communicate both orally and written with proficient English. SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level successfully completed in a hotel lodging hospitality school may be substituted at the rate of one-half academic year of study for 6 months of general experience provided such study included a minimum of 6 semester hours or the equivalent per year in subjects related to the specialized field. SPECIALIZED EXPERIENCE: One year of responsible experience in administrative supervisory professional or technical work that demonstrated knowledge of front of house hospitality operations or similar work which demonstrated knowledge and abilities within a guest services environment. Including basic math and reading skills experience with computers knowledge of software programs including knowledge of the property management system and experience handling large amounts of cash.



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(DAM NECK NAVY LODGE) HOUSEKEEPING ATTENDANT - Navy Exchange Services (NEX)
Posted: Oct 14, 2022 23:15
VIRGINIA BEACH, VA
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Title: (DAM NECK NAVY LODGE) HOUSEKEEPING ATTENDANT Location: United States-Virginia-Virginia Beach Job Number: 220004IX Job Summary: Regularly performs the full range and scope of housekeeping services that include but not limited to cleaning guest rooms public spaces storage area laundry rooms exterior space etc. These services include but are not limited to vacuuming mopping dusting scrubbing washing moving items polishing cleaning removal of debris trash transporting clean and dirty linen towels etc. Duties may also include breakfast set up clean up and maintenance. Using hand and powered cleaning equipment in connection with performing duties. Duties and Responsibilities: Complete a routine of tasks and procedures that involve maintaining the cleanliness of Navy Lodge guest rooms public space and other property areas as assigned. Ensures guest rooms and other assigned property areas are clean and presentable to Navy Lodge standards. Cleans guest rooms and other assigned areas. Operates cleaning equipment e.g. vacuum cleaner waxer and polisher. Empties wastebaskets dusts waxes and polishes room furniture. Also washes walls partitions air vents disinfects and deodorizes toilet bowls lavatories etc. Washes and replaces window treatments and washes ceiling fixtures changes light bulbs and room partitions using ladders and scaffolds. Moves furniture to clean under and behind uses step stool to clean window and window treatments cabinet tops mirrors and picture frames. Cleans bathroom areas including tub tile walls commode floors and vanity. Cleans kitchen area including stoves ovens microwave refrigerator cabinets and floor. Disinfects dishes utensils and cookware. Continually communicates status of cleaned rooms and other spaces to supervisor through completion of daily assignments or property management system in the housekeeping department. Responsible for the pass key and other keys as assigned. Returns all keys at the end of each shift. - Must report immediately to the supervisor such things as no luggage in a stay-over guest room no service needed sleep-outs extra guests unauthorized pets and any other unusual circumstances. Cleans vacuums and mops corridors stairways guest laundry patios and balconies. Shampoos rugs carpets and polishes rails of stairways on a regular basis. Completes scheduled carpet cleaning using heavy industrial type carpet cleaners and equipment. Assists the housekeeping department with scheduled deep cleaning of guest rooms including moving furniture. Maintains cleanliness and order of storage rooms Accomplishes minor repairs and maintenance of equipment used and reports to supervisor when major repair or replacement is required. Patrols parking lots outside passage ways sidewalks and removes trash and debris as required. May be required to load and unload trucks vans. Assists with the receipt of merchandise from vendors the assembly separation storage and delivery of merchandise by opening boxes and crates. May also be required to move heavy boxes by lifting or hand truck. Uses common hand tools such as hammers pliers box cutters crowbar and shears for cutting bands. Reports any lost and found items to the housekeeping supervisor immediately listing the room number or area where it was found. Responsible for the set-up and breakdown clean-up of the complimentary self-service breakfast bar. Assist with preparing prepackaged breakfast items by assembling take-out breakfast bags or placing items available to guests on display. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour. May be required to assist with set-up and breakdown of chairs and tables used during special event and clean immediate and surrounding area upon the conclusion of the event. Greets a guest with pleasant acknowledgement when seen within 10 feet. Complete all required safety security training. Maintains a clean and safe environment. Required to obtain certain certifications as necessary in connection with performing job duties. Performs other related duties as assigne - To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043. Those not fully vaccinated as defined by the CDC as two weeks after a person have received the requisite number of doses of the COVID-19 vaccine approved or authorized for emergency use by the FDA, may be required to adhere to COVID-19 testing protocols- - To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043. Those not fully vaccinated as defined by the CDC as two weeks after a person have received the requisite number of doses of the COVID-19 vaccine approved or authorized for emergency use by the FDA, may be required to adhere to COVID-19 testing protocols- - To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043. Those not fully vaccinated as defined by the CDC as two weeks after a person have received the requisite number of doses of the COVID-19 vaccine approved or authorized for emergency use by the FDA, may be required to adhere to COVID-19 testing protocols- - To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043. Those not fully vaccinated as defined by the CDC as two weeks after a person have received the requisite number of doses of the COVID-19 vaccine approved or authorized for emergency use by the FDA, may be required to adhere to COVID-19 testing protocols- Qualifications: No experience required High School graduate or equivalent preferred. Physical requirements moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment.



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FOOD SERVICE WORKER (Part-Time W/ Benefits) - Navy Exchange Services (NEX)
Posted: Oct 08, 2022 01:31
KINGS BAY, GA
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Title: FOOD SERVICE WORKER (Part-Time W/ Benefits) Location: United States-Georgia-Kings Bay Job Number: 220004N1 This is a Part-Time position which offers excellent benefits to include: Medical & Dental Insurance, Life Insurance, Paid Annual & Sick Leave, Matching 401K Plan, Pension Plan, and more! Job Summary: Is responsible for the preparation of a limited variety of fast food items and serving activities at a location e.g. snack bar. Duties and Responsibilities: Performs various tasks in connection with the preparation of a limited variety of fast foods involving the operation of a grill microwave oven and or deep fryer as well as in the preparation of simple salads such as lettuce and tomato and simple sandwiches. Makes coffee in large urns according to number of servings desired and in accordance with established procedures for timing and brewing. May be required to clean vegetables and remove meats from packages. Sets up food service counters with condiments and stocks hot and cold drink dispensers cleans off tables as necessary and keeps counter equipment and appliances clean. Takes orders and serves customers in accordance with prescribed portioning requirements. Replenishes supplies from a designated location. May open and or close the location as well as operate a cash register. Adheres to Navy Exchange Customer Service standards by maintaining a neat clean appearance and wearing appropriate uniform name tag as required. Exercises tact good manners and courtesy when serving and assisting customers suggests substitutes when items are not available and informs customers of specials. Provides service in a prompt and friendly manner ensuring that the food items are presented in an attractive and appetizing way. Furnishes each customer with a register receipt and thanks the customer for their patronage. Works under the general supervision of a designated supervisor performing tasks in accordance with prescribed procedures and instructions. Work is reviewed by spot check for compliance with procedures and efficiency of operations. PHYSICAL EFFORT: Frequently lifts or moves objects weighing up to 30 pounds occasionally up to 45 pounds. Constantly stands or walks in accomplishing duties. WORKING CONDITIONS: Working areas are often uncomforably warm and noisy. Exposed to minor cuts bruises burns and scalds. Danger of slipping on floors which are wet or where food or beverages have been dropped. Performs other related duties as asssigned Qualifications: One year of experience performing various tasks involving the preparation and serving of food. SUBSTITUTION OF EDUCATION FOR EXPERIENCE: One year of high school education may be substituted for 3 months of experience up to a High School Diploma or GED for 12 months of experience. Physical requirements Frequently lifts or moves objects up to 30 pounds occasionally up to 45 pounds. Is required to stand constantly and walk in accomplishment of duties.



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VENDING MECHANIC (FULL-TIME W/ BENEFITS) - Navy Exchange Services (NEX)
Posted: Oct 08, 2022 01:31
PENSACOLA, FL
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Title: VENDING MECHANIC (FULL-TIME W/ BENEFITS) Location: United States-Florida-Pensacola Job Number: 220004KO Job Summary: Performs work which involves repairing overhauling and servicing a variety of money changing machines vending machines and Micro Market equipment. Duties and Responsibilities: Repairs broken machines locates worn dirty poorly adjusted parts through visual preventative maintenance checks selects tools determines the method and techniques to follow depending on the machines. Determines parts required obtaining replacement information from manufacturers parts manual or by comparison with samples removed. Ensures adjustments meet manufacturers specifications uses voltage regulator circuit testers etc. as required. Removes disassembles inspects repairs adjusts overhauls modifies calibrates and tunes electronic refrigeration and mechanical components and associated equipment such as dollar bill changers microwave ovens vending machines coin accepters and similar type equipment. Periodically overhauls machines involving spray painting reconnecting loose wires checking refrigeration systems for maintenance of proper temperatures etc. sanitizes for bacteria. Cleans interior checks for defects ensures wire harnesses are tied together and checks for short circuiting. Notifies supervisor of major problems encountered. Inspects and tests to diagnose malfunctions referring to various standard and manufacturers repair manuals blueprints schematics wiring diagrams and tables and charts. Determines if equipment might be economically repaired or declared unserviceable. Prepares unsatisfactory equipment reports on items failing repeatedly specifying nature of fault and materials necessary for repair if required. Replaces and/or repairs such items as defective circuit elements printed circuit boards miniaturized integrated circuits transformers capacitors resistors etc. Completes necessary alignments and adjustments of the various components and assembles according to specifications makes final operational test and adjustments prior to release of equipment. Uses a wide variety of test equipment including such equipment as frequency meters oscillators ohmmeters voltmeters resistance bridges tube testers signal generators and similar type test equipment to localize trouble by component unit by circuit within a component and by element of a circuit. Uses hand and power tools and shop test equipment common to the electrical trades. Is responsible for the security of the equipment. Prepares requisition of required parts for procurement. Maintains stock of parts tools and equipment ensuring tools are properly protected to prevent rusting and loss. Also maintains service and technical manuals up-to-date. Relocates and installs new machines at locations. Makes setting and adjustments on food dispensing liquid dispensing and coin charger units. Operates motor vehicle in the performance of duties. Loads and unloads equipment from vehicle insures that equipment is protected from damage or bad weather. Prepares and maintains daily trip report of all trips made. Performs inspection of vehicle for proper maintenance such as checking has and oil required oil change tune-ups etc. Cleans vehicle and secures in designated area of day. Obtains receipt for all repairs and maintains records of repairs made. Collects monies form vending machines. Accompanies vending contractors verifying cash taken from vendor contracted machines. Counts and prepares vending machines cash collection slip SS411. Clears coin jams and makes refunds as required. May be assigned to clean the laundry room and maintain it in a clean and orderly manner sweeps mops floors cleans machines and empties trash cans. Performs duties of vending route drivers during NEX business needs. will assist with running routes collections warehouse support during absences. Performs other related duties as assigned. PHYSICAL EFFORT Work assignments involve standing climbing bending and occasionally working in cramped and awkward positions. Continually handles objects weighing from 10 to 40 pounds and occasionally objects weighing in excess of 50 pounds. Works on location or in the shop. WORKING CONDITIONS Work is usually done inside but servicing some facilities may require work outside. Drives in all types of weather emergency situations sometimes require working under poor weather conditions. Dirt dust and grease may be present. Is exposed to the possibility of cuts bruises scrapes etc. JOB REQUIREMENTS 1. Must possess a valid state driver's license or a valid commercial driver's license CDL. 2. Must possess the knowledge and skills necessary to operate a motor vehicle safely. 3. Must be able to pass appropriate background checks needed for the specific area of responsibility e.g. Federal DOD Security Clearance etc.. 4. Pass the GSA defensive driving course Qualifications: Qualifications Total of 6 years' experience consisting of the following: GENERAL EXPERIENCE One year of experience that provided the applicant with knowledge of general repair in wholesale retail service or recreational establishments. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience. AND SPECIALIZED EXPERIENCE Five years of experience performing repair work overhaul installing assemblies servicing and diagnostic work on a variety of mechanical and electronically operated machinery. PHYSICAL REQUIREMENTS Standing climbing bending and occasionally working in cramped and awkward positions. Handling objects weighing from 10 to 60 pounds and occasionally objects weighing in excess of 100 pounds to include vending machine movements. JOB REQUIREMENTS 1. Must possess a valid state driver's license or a valid commercial driver's license CDL and consistent record of safe driving. 2. Must possess the knowledge and skills necessary to operate a motor vehicle safely. 3. Must be able to pass appropriate background checks needed for the specific area of responsibility e.g. Federal DOD Security Clearance etc.. 4. Pass the GSA defensive driving course. 5. Must meet Department of Transportation DOT physical and medical requirements and pass a pre-employment drug screening.



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Program Manager (Progression Level-I,II,III) - Navy Exchange Services (NEX)
Posted: Oct 08, 2022 01:31
VIRGINIA BEACH, VA
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Title: Program Manager (Progression Level-I,II,III) Location: United States-Virginia-Virginia Beach Job Number: 220004K5 This position is remote to local Hampton Roads and local Tidewater area. NOTE: This is a job/grade progression position. Incumbent may progress non-competitively to JBN 8970 (Program Manager (Level 2) upon completion of training and minimum six months incumbency in this position. Selectee will be placed in the position at the level commensurate to their experience. Job Summary: Serve as Junior Program Manager (Level I) within the Program Management Office, under the tutelage of the Director, IT Governance and Administration. Incumbent is responsible for learning and providing assistance on all aspects of the development and implementation of assigned projects. Duties and Responsibilities: - Planning and controlling IT project(s) where required. - Development of Project Management training. - Assists in defining project scope and objectives, and develops project estimates. - Develops detailed work plans, schedules and project estimates and status reports. - Assists in identifying resources and skill sets required to complete projects. - Participates in project meetings with key personnel to ensure timelines and standards are adhered to. - Assists in the hiring process as required. - Recommends project staffing through the assignment of roles and responsibilities to identified team members for assigned projects. - Assists in creating and maintaining project budgets (including the variable consultancy budget applied to the project). - Plans and facilitates status and project review meetings for assigned projects. - Develops and executes program reports and updates. - Assists in developing and maintaining project management standards, tools and procedures, which can be leveraged by all major projects. - Assists in overall project benefit realization tracking and risk management are accomplished - Participates in program presentations, post project reviews and identifies and recommends opportunities for improvement. - Facilitates adoption of Project Management Methodology. - Keeps supervisor up-to-date on all assignments. - Works under the guidance and supervision of the Director, IT Program Management, who provides on-the-job training regarding policies, procedures, goals and objectives on a day-to-day basis in connection with preparing the incumbent for advancement to the next level of project management proficiency. Guides consist of manuals and instructions promulgated by higher authority, those issued by NEXCOM. Review of completed work is normally made for efficiency of operations, soundness of recommendations and adherence to established objectives, policies, procedures and other regulatory material. - Performs other related duties as assigned. This position is designated IT-3 (Non-Sensitive) in accordance with SECNAV M-5510.30 and will require a favorable National Agency Check and Inquiries (NACI). This is a job/grade progression position. Incumbent may progress non-competitively to JBN 8970 (Program Manager (Level 2) upon completion of training and minimum six months incumbency in this position. Qualifications: Must be a US Citizen Level I GENERAL EXPERIENCE: 3 years experience in administrative, technical or investigative work that demonstrated the ability and aptitudes required to perform technical, managerial or analytical work involving management information systems. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: One year of related academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelor's degree in a business/information systems discipline for 3 years of general experience. AND SPECIALIZED EXPERIENCE: One year of structured Project Management experience, including project planning for business systems, vendor negotiations, coordination of multi-departmental activities, budget planning and tracking for multi-million dollar projects. Or: Two years of progressively responsible experience in a majority of the following: -Retail merchandising, store operations and/or logistics experience including operations management, business definitions, system design reviews, systems deployment planning and execution, training and support. -Experience at a supervisory/management level in a headquarters environment, store operations or a multi-store support distribution center operation. -Functional and/or technical experience with the Oracle Retail suite of products -MS Project experience -Experience developing methodology, including documenting Standard Operating Procedures and business processes. This position is designated IT-3 (Non-Sensitive) in accordance with SECNAV M-5510.30 and will require a favorable National Agency Check and Inquiries (NACI). Requirement for Level II, III : Level II : A total of 5 years of experience, consisting of 3 years General Experience and 2 years Qualified candidates must be U.S. Citizens Total of six years of experience as follows: GENERAL EXPERIENCE: 3 years experience in administrative, technical or investigative work that demonstrated the ability and aptitudes required to perform technical, managerial or analytical work involving management information systems. OR SUBSTITUTION OF EXPERIENCE FOR EDUCATION: One year of related academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelor's degree in a business/information systems discipline for 3 years of general experience. AND SPECIALIZED EXPERIENCE: Two years of progressively responsible experience in a majority of the following: -Retail merchandising, store operations and/or logistics experience including operations management, business definitions, system design reviews, systems deployment planning and execution, training and support. -Experience at a supervisory/management level in a headquarters environment, store operations or a multi-store support distribution center operation. -Project Management experience, including project planning for retail business systems, vendor negotiations, and coordination of multi-departmental activities, budget planning and tracking for multi-million dollar projects. - Functional and/or technical experience with the Oracle Retail suite of products -MS Project experience -Experience developing methodology, including documenting Standard Operating Procedures and business processes. -Business Process Reengineering (BPR) experience utilizing an accepted business process management methodology, e.g. six sigma. This position is designated IT-3 (Non-Sensitive) in accordance with SECNAV M-5510.30 and will require a favorable National Agency Check and Inquiries (NACI). Level III : A total of 6 years of experience consisting of 3 years General Experience and 3 years Specialized Experience of the following: Total of six years of experience as follows: GENERAL EXPERIENCE: 3 years experience in administrative, technical or investigative work that demonstrated the ability and aptitudes required to perform technical, managerial or analytical work involving management information systems. OR SUBSTITUTION OF EXPERIENCE FOR EDUCATION: One year of related academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelor's degree in a business/information systems discipline for 3 years of general experience. AND SPECIALIZED EXPERIENCE: Three years of progressively responsible experience in a majority of the following: -Retail merchandising, store operations and/or logistics experience including operations management, business definitions, system design reviews, systems deployment planning and execution, training and support. -Experience at a supervisory/management level in a headquarters environment, store operations or a multi-store support distribution center operation. -Project Management experience, including project planning for retail business systems, vendor negotiations, and coordination of multi-departmental activities, budget planning and tracking for multi-million dollar projects. -Functional and/or technical experience with the Oracle Retail suite of products -MS Project experience -Experience developing methodology, including documenting Standard Operating Procedures and business processes. -Business Process Reengineering (BPR) experience utilizing an accepted business process management methodology, e.g. six sigma This position is designated IT-3 (Non-Sensitive) in accordance with SECNAV M-5510.30 and will require a favorable National Agency Check and Inquiries (NACI). Job: Applications Systems



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APPLICATION DEPLOYMENT ENGINEER - Navy Exchange Services (NEX)
Posted: Oct 08, 2022 01:31
VIRGINIA BEACH, VA
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Title: APPLICATION DEPLOYMENT ENGINEER Location: United States-Virginia-Virginia Beach Job Number: 220004MW Job Summary: Serves as an Application Deployment Engineer with responsibility for providing application and operating system design implementation image creation application and patch testing packaging deployment and overall support for end user devices and environments. Devices applications and environments include mobile, virtual and physical desktop devices in varying operating systems including Windows 10 & 11, macOS and Apple iOS. Provides product research and recommendations. Duties and Responsibilities: Incumbents of this position must be U.S. Citizens. - Performs the full spectrum of end user application patching and operating system support for varying devices/environments (i.e. virtual/physical PC desktop laptop MacBook iMac and mobile ie Blackberry iPhone tablet support to include patching image creation configuration implementation deployment troubleshooting and overall support for end user applications operating systems devices and other related equipment. - Installs and configures end user application and operating system software to include operating system files patches user applications etc. Works closely with Client Services support staff and management when issues with the image process software installation or application support needs arise. -Utilizes automated deployment and management tools such as Mobile Device Management systems, Microsoft Intune, Microsoft Cloud Management Gateway, Microsoft Azure, Microsoft Software Center for desktops SCCM 2012 for servers Advanced Installer packaging application App V packaging application Munki JAMF Casper for MAC desktops and MSI s to distribute applications to NEXCOM PCs locations worldwide. - Configures end user workstations through the use of Horizon View and vCenter. Responsible for creating and maintaining master images, Desktop pool creations and entitlements. - Responsible for the installation configuration troubleshooting documentation technical support and testing of Tier 1 through Tier 4 applications worldwide. - Reviews and evaluates periodic critical security notifications and executes a series of planned patch and service pack management utilizing scripts or tools for automated updates. Supports the risk management framework for hardening applications and systems. - Knowledge of shell scripting including PowerShell Python macOS Installer. - Understanding of front-end and user interface HTML XML JavaScript and CSS. - Performs analysis for new and currently installed applications for the NEXCOM PCs. - Performs ongoing optimization upgrades and patches of applications and operating systems. - Implements new applications from design through post installation stages including packaging deployment troubleshooting and installation documentation. - Provides user access to applications. - Responsible for documentation of application installation when additional configuration is required. - Ensure implement the rigorous application of Information Security Information Assurance policies principles and practices in the delivery of Applications. - Required to respond to calls 24x7x365 On-Call . - Performs other related duties as assigned IAT2 jobs This position is designated IT-2 Non-Critical - Sensitive in accordance with SECNAV M-5510.30 and will require a favorable Single Scope Background Investigation SSBI . Department of the Navy DON Cyber Information Technology Cybersecurity Workforce positions Cyber IT CSWF This position has been designated as a Cyber IT Cybersecurity Workforce position in specialty area 45 and as a condition of employment incumbents of this position are required to comply with the DON Cyber IT CSWF Program requirements of SECNAV M-5239.2 which include 1. Earn and maintain appropriate credentials from the Cyber IT CSWF Qualification Matrix described in SECNAV M-5239.2 associated with the specialty area and level commensurate with the scope of major assigned duties for the position to which you are assigned and 2. Per SECNAVINST 1543.2 Cyber IT CSWF individuals shall participate annually in 40 hours of continuous learning CL activities to be documented in a current individual development plan IDP signed by both the employee and supervisor. 3. Required Minimum Cybersecurity Credentials in order of precedence to qualify for the position are - a. Education at least one of the following i. Bachelor Degree from accredited University subject matter as listed in SECNAV M-5239.2 Appendix 4 ii. CNSSI NTSSI 4015 Systems Certifiers 4016 Risks Analysts Or b. Training at least one of the following i. CYBR1005 Security Essentials ii. NEC 1316 AN BYG-1 V TI04 Combat Control Maintenance Technician iii. NEC 1319 SSGN Tactical Tomahawk Weapon System TTWCS Maintenance Technician iv. NEC 1346 AN BYG-1 V 9 TI-10 Combat Control Maintenance Technician v. NEC 1347 AN BYG-1 V TI-12 14 Maintainer vi. NEC 2710 Global and Command Control System-Maritime 4.X GCCS-M 4.X System Administrator vii. NEC 2765 Global Command and Control System-Maritime 4.1 Increment 2 System Administrator viii. NEC 2766 Global Command and Control System-Maritime 4.0.3 GCCS-M 4.0.3 System Administrator ix. NEC 2791 Information Systems Technician IAT II x. NEC 3371 CVN Propulsion Plant Local Area Network PPLAN Administrator xi. NEC 9225 AN SSQ-137 Ships Signal Exploitation Equipment SSEE Maintenance Technician xii. NEC 9229 Submarine Carry-on Equipment Technician xiii. NEC 9298 Ships Signal Exploitation Equipment Increment Foxtrot SSEE INC F Maintenance Technician xiv. NETW 4001 Security Plus Or c. Certification at least one of the following i. CompTIA Security ce ii. GIAC Security Essentials Certification GSEC iii. Systems Security Certified Practitioner SSCP 4. Operating System Computing Environment Certificate Operating System Computing Environment OS CE certificate of training as dictated by the Command Cyber IT CSWF Program Manager Microsoft MCSA Windows 2016 pass the associated Microsoft exam s or Skillport version of same 5. A Signed Privileged Access Statement 6. Candidates without the required certification may be placed into this job but must obtain the required certification s within 6 months of appointment failure to obtain this requirement will result in termination of employment. Qualifications: GENERAL EXPERIENCE 3 years experience in administrative technical or investigative work which demonstrated the ability and aptitudes required to perform technical and analytical work involving management information systems. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of related academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelor s degree in computer science or information systems discipline for 3 years of general experience. AND SPECIALIZED EXPERIENCE Minimum of 3 years experience in the following Application Installation Upgrade Troubleshooting and Deployment System user account administration O S Administration Active Directory Microsoft Windows, Mac OS Automated Application Deployment Push and Pull Coordination planning across multiple systems LAN System Administration and support Active Directory/ SCCM/O365 InTune/Cloud Management Gateway, JAMF) VMware HorizonView administration, Application Patch Administration Application Testing for Operating Systems Compatibility IAT2 jobs SECNAV M-5239.2 DoN Information Assurance IA Workforce Manual requires that all incumbents of this position possess and maintain current two types of certifications as follows IA Certification One of the following certifications Security GIAC Security Essentials Certification GSEC Security Certified Network Professional SCNP Systems Security Certified Practitioner SSCP or any one of the following higher level certifications Certified Information Systems Auditor CISA Certified Information Systems Security Professional CISSP GIAC Security Expert GSE Security Certified Network Architect SCNA . NEXCOM preferred certification is Security Tecnical Certification: MCDST, MCTS Windows10 certification or any replacement certificate or exam that Microsoft may announce in the future to replace Wndows 10 Installing and Configuring exam 70=698. Technical Certification MCDST MCTS Window 7 certification or any replacement certificate or exam that Microsoft may announce in the future to replace Windows 7 Configuration Exam 680. Certification must be valid not expired as defined by the policy of the certification issuer. Candidates without the required certification may be placed into this job but must obtain the required certification within 6 months of appointment failure to obtain the proper certification requirement will result in termination of employment. This position is designated IT-2 Non-critical Sensitive in accordance with SECNAV M-5510.30 and will require a favorable Access National Agency Check and Inquiries ANACI . Job: Infrastructure



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