Company Detail

Home / Company Detail
Claim this profile
Claim this profile Follow
Search
SALES ASSOCIATE - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
PANAMA CITY, FL
Login to Apply
Read More

Job Description

Title: SALES ASSOCIATE Location: United States-Florida-Panama City Job Number: 2200028U JOB SUMMARY As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. DUTIES AND RESPONSIBILITIES CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer's needs. - Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card - Provide premier customer service. - Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer's individual needs. - Upselling products. - Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs. - Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer. - Completing various forms of paperwork, reports, and reconciliation. INVENTORY - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories) DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments. - Other Duties as assigned. Qualifications: QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products/merchandise. EXPERIENCE - Retail experience, preferred but not required. COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS - Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY - Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays.



Job Detail

HOUSEKEEPING SUPERVISOR - FULL-TIME (35+ HOURS) - NAVY GATEWAY INNS & SUITES - SAN CLEMENTE ISLAND - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
SAN CLEMENTE ISLAND, CA
Login to Apply
Read More

Job Description

Title: HOUSEKEEPING SUPERVISOR - FULL-TIME (35+ HOURS) - NAVY GATEWAY INNS & SUITES - SAN CLEMENTE ISLAND Location: United States-California-San Clemente Island Job Number: 220001WV Come work for us and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families. Job Summary: This position is responsible for supervising and assisting the housekeeping department and overseeing all housekeeping operations to include custodial services and laundry operations. Duties and Responsibilities: Ensures security of all guests is maintained at all times. Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude, demonstrate effective communication skills, professionally interact with guests, answering guest questions concerning hotel facilities and provide information about local attractions. Provide assistance in handling customer complaints involving management as necessary. Utilizes the Property Management System (PMS) for the preparation of the daily housekeeping report and to schedule housekeepers to ensure all program commitments are met. Conducts daily inspections of rooms, housekeeping carts, common areas, laundry facilities, and maintains written documentation of these inspections. Conducts training on proper work methods and safety procedures. Fully implements all safety fire prevention MSDS and environmental/industrial hygiene requirements. Coordinates with front desk and maintenance personnel to ensure rooms are clean and ready for occupancy. This includes preparing work requests to the maintenance department. The incumbent is responsible for the security of all items in the storeroom and/or assigned storage areas. Determines and places orders for cleaning supplies, in-room amenities, and other materials or equipment needed by the housekeeping staff and ensures items are available when required. Ensures equipment is properly maintained stored and accounted for. Issues amenities supplies and linen to the housekeepers and performs a monthly/quarterly inventory as required. Investigates and prepares reports for staff mishaps/accidents. Forwards completed package to the immediate supervisor in a timely manner. Evaluates performance recommends awards and/or corrective/disciplinary actions. Ensures all leave requests are in writing and approves/disapproves in a timely manner. Interview and recommend applicants for selection or promotion. Handles guest and/or staff suggestions and complaints, resolves problems in a tactful and diplomatic manner, refers difficult and/or unusual situations to management. Must perform duties of housekeepers, custodial workers, laundry workers, and/or their respective leaders on an as needed basis to cover for staff shortages or other unanticipated occurrences. Performs other related duties as assigned. By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: No experience required. High School graduate or equivalent and housekeeping experience including leader or supervisory experience which maybe preferred. Physical requirements: Moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment.



Job Detail

Navy Gateway Inns & Suites General Manager - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
SANTA RITA, GU
Login to Apply
Read More

Job Description

Title: Navy Gateway Inns & Suites General Manager Location: United States-Guam-Santa Rita Job Number: 220002AV Job Summary: The position is responsible for managing daily NGIS operations and lodging programs. Duties and Responsibilities: Program Management duties comprise 75% of incumbent's time and include but are not limited to: - Operates a professional Department of Defense (DoD) lodging operation, consistent with those services and amenities provided in a commercial, mid-grade hotel for guests in a Temporary Duty (TDY), Permanent Change of Station (PCS), or Leisure status. - Manages and is accountable for the Non-Appropriated Billeting Fund (NABF). Responsible for the efficient and proper use of all non-appropriated fund (NAF) and appropriated fund (APF) resources, including funds, personnel, facilities, supplies and equipment. - Provides short and long range financial plans to ensure program goals are met. - Provides customer-facing integration, execution, and management of services and resources Gat the installation level. - Ensures the safety and security of guests, associates, and lodging assets. - Participates in the development and execution of the installation NGIS business plan, annual budget and capital plan. - Maintains accountability for the requisition, receipt, and storage of all inventory, consumable, non- consumable, minor property and fixed assets. - Conducts weekly Room Inspections in accordance with program standards for all room types. - Responds to all guest comment card surveys in a professional and timely manner and in accordance with program standards. - Attends CNIC, Region, and Installation lodging training to ensure training efforts result in improving performance in operational management, service delivery, and proper training of employees to meet program standards and developmental expectations. Examples include professional certifications; CNIC hosted management training; CNIC approved on-line training; and achieving property accreditation. - Manages and participates in improvement efforts to include Mystery Shop Call results; customer response results; and achieving annual property accreditation. - Demonstrates proficiency and knowledge with hotel management applications and reporting systems. - Manages online property website content. - Utilizes the Navy Lodging Program's Property Management System (PMS) to access guest information and retrieve reservation information for analytics and forecasting. - Utilizes the Enterprise Inventory Management System (CORE-HMS) to verify room inventories and modify inventory availability for multiple sales channels (e.g., Call Center, Defense Travel System (DTS), DoD lodging website, etc.) to maximize utilization and revenue generating opportunities. - Prepares reports for higher authority and analyzes, evaluates and implements instructions and notices from higher authority. - Assesses trends and problems that span the operation; recommends and implements necessary changes; and evaluates results. - Establishes and maintains liaison with divisions, departments, directorates, and other offices that provide goods or services to the operation; fosters relationships within the community. - Provides oversight for a recurring facility preventive maintenance program and maximizes funding and services supporting effective maintenance efforts. - Manages real property resources and provides advice on renovations, improvements, and minor and/or major construction. - Markets the NGIS program using technology with approved online, print, and local resources to ensure patrons are aware of the availability of lodging assets and programs. - Develops performance work statements for contract services and measures compliance through inspections, audits, and customer critiques. - Meets program standardization goals and participates in the lodging accreditation program. - Maintains accountability for the safeguarding of all funds. - Meets or exceeds budgeted profit margins by accurately forecasting revenues and expenses. - Prepares timely, well-planned annual budgets that accurately reflect the property's potential business plan. - Anticipates revenue or cost opportunities and manages the timing of discretionary expenditures to stabilize cash flow. - Coordinates with fiscal oversight during reviews of minor property and fixed assets. - Ensures lodging operational costs are fully reimbursed when establishing rates for support services provided to other Programs (e.g., MWR, Unaccompanied Housing, etc.). Performs other related duties as assigned. Qualifications: A total of 6 years of experience consisting of the following GENERAL EXPERIENCE: Three years of experience in administrative, professional, investigative or other responsible work which enabled the applicant to gain a general knowledge of business practices and administrative processes; skill in dealing with others in person-to-person work relationships; and the ability to exercise mature judgment. Ability to effectively communicate both orally and written with proficient English. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level successfully completed in a hotel/lodging/hospitality school may be substituted at the rate of one-half academic year of study for 6 months of general experience, provided such study included a minimum of 6 semester hours, or the equivalent, per year in subjects related to the specialized field. AND SPECIALIZED EXPERIENCE: Three years of responsible experience in administrative, supervisory, professional or technical work that demonstrated knowledge of front of house hospitality operations: or similar work which demonstrated knowledge and abilities within a guest services environment. Including basic math and reading skills; experience with computers; knowledge of software programs including knowledge of the property management system; and experience handling large amounts of cash. Job: Management



Job Detail

Sales Associate PT W/ Benefits - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
FALLON, NV
Login to Apply
Read More

Job Description

Title: Sales Associate PT W/ Benefits Location: United States-Nevada-Fallon Job Number: 220002A7 Come work for the Navy Exchange...where you can have a retail career with a purpose! We are a world-class retailer serving the best customers in the world: active duty and retired military and their families. No military affiliation is required. Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer s needs. - Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card - Provide premier customer service. - Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer s individual needs. - Upselling products. - Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. - Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. - Completing various forms of paperwork reports and reconciliation I NVENTORY - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments - Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products merchandise EXPERIENCE - Retail experience preferred but not required COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS - Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.



Job Detail

EXCHANGE MANAGER ($5-10M) - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
FALLON, NV
Login to Apply
Read More

Job Description

Title: EXCHANGE MANAGER ($5-10M) Location: United States-Nevada-Fallon Job Number: 22000299 Job Summary: Has four wall accountability for a location store. Responsible for the development and effective execution of business strategies and programs for assigned retail store operation to maximize profitability. Duties and Responsibilities: Monitors and maximizes operational performance. Develops financial (sales, inventory, payroll and other controllable expenses, etc.) projections for assigned store, analyzes operational reports to ensure goals are managed to budget and sales trend and initiates corrective action as necessary. - Develops, implements and maximizes store merchandising strategies and promotional programs. Reviews submissions from buyers and recommends/establishes advertising requirements for store and regional sales events. - Responds to customers and concessionaires inquiries and/or problems, taking necessary actions to maintain operational efficiency. - Keeps abreast of current industry/market trends for assigned store, through industry publications and personal contacts. Coordinates and conducts comparisons with other retailers to benchmark business practices. - Reviews merchandise stock structure for assigned location. Coordinates the development and implementation of model stock plans, seasonal buying plans and the introduction of new items/lines with buyers. Identifies and recommends merchandise classifications appropriate for the store/region. Ensures merchandise in-stock conditions and inventory levels are consistent with NEXCOM merchandise standards and store operating objectives. Provides feedback to merchandise buyers and District Merchandise Managers regarding product sale ability, local demand, slow/fast moving items, etc. - Ensures maximum utilization of vendor assets to achieve store requirements and objectives. - Responsible for maintaining store in-stock position. Monitors and tracks sales, inventory position, etc. by department, category, and SKU. Ensures effective replenishment methods for assigned departments. - Tours store departments daily. Ensures departments are adequately staffed, merchandise is in stock, attractively displayed, and appropriately signed. - Responsible for providing regular training on a variety of topics to associates including selling skills, customer service, merchandise presentation, product knowledge, inventory management merchandising system functions (i.e. RETEK, Richter), safety, etc. - Supervises assigned personnel, evaluates performance on subordinate staff, approves and/or disapproves annual and sick leave requests, takes correction action etc. Staffs key vacancies. - Operates as an integral part of the Navy Exchange complex management staff. - Reports directly to the Store Manager. Exercises a high degree of initiative and business judgment in achieving objectives. Maintains liaison with NEXCOM and regional merchandising and operating staffs regarding business strategies and programs. - Supervises and participates in periodic inventories, the maintenance and analysis of cost records pertaining to retail operations, and preparation of prescribed reports and budgets. - Maintains accountability for cash, fixed assets and merchandise inventory. - Ensures compliance and adheres to OSHA, State and company safety regulations, policies and procedures. - Performs other related duties as assigned. The incumbent of this position must file a Financial Disclosure Report (OGE) Form 450, as required. Qualifications: GENERAL EXPERIENCE: Three years of experience in administrative, merchandising, technical or other responsible work, that enabled the applicant to gain general knowledge of store operation practices and procedures; skill in dealing with others in person to person work relationships; and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: One year academic study above the high school level may be substituted for each 9 months of experience up to a maximum of a 4 year bachelor's degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: Two years of responsible experience that provided a knowledge of retail and/or services type operations, practices and procedures; understanding of management methods and techniques utilized in monitoring, developing and improving operational plans; or similar work that demonstrated improving operational plans, maintenance of inventory levels and stock controls, customer service, maintenance of equipment; exempt or nonexempt supervisory experience; and maintaining effective sanitation, security and safety regulations or similar work that demonstrated the knowledge and abilities to perform the work of the position. Job: Store Management



Job Detail

Guest Service Representative - I Navy Lodge P/T with Benefits - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
MONTEREY, CA
Login to Apply
Read More

Job Description

Title: Guest Service Representative - I Navy Lodge P/T with Benefits Location: United States-California-Monterey Job Number: 220002BS Come work for the Navy Exchange...where you can have a service career with a purpose! We are a world-class retailer serving the best customers in the world: active duty and retired military and their families. If you really enjoying working with others, like variety, are detail-oriented, and want to improve the health and well-being of our service members and their families, this could be the job for you!! No military affiliation is required. THIS POSITION QUALIFIES FOR A $650 HIRING INCENTIVE (candidate must meet program eligibility requirements) Job Summary: Serving as first point of contact with guests and handles all stages of guests stay accommodating special request as needed and resolving issues that may arise. Responsible for the security and privacy for all guests the front desk operations lobby appearance guest service office operations etc. Position will be required to work assigned shifts including holidays as scheduled. Communicates with all Navy Lodge personnel and chain of command concerning operations guest issues or situations that require immediate attention. * position eligible for a $650 incentive - if applicable Qualifications: GENERAL EXPERIENCE One 1 year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily. AND SPECIALIZED EXPERIENCE One 1 year progressively responsible experience related to the position to be filled. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of onehalf academic year of study for 6 months of experience. * position eligible for a $650 incentive - if applicable



Job Detail

CARPENTER - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
GREAT LAKES, IL
Login to Apply
Read More

Job Description

Title: CARPENTER Location: United States-Illinois-Great Lakes Job Number: 2200025W Job Summary Performs a full range of carpentry tasks involving the alteration repair maintenance or modification of a variety of Exchange buildings construction of structures such as snack bars and items such as closets benches tables etc. Duties and Responsibilities: Receives assignments from a designated supervisor orally or in the form of work orders which may be accompanied by drawing blueprints or hand drawn sketches. Accomplishes assignments with a minimum of supervisory guidance applying accepted trade techniques practices and work procedures. Assignments are subject to check during progress upon completion for adherence to acceptable standards for workmanship and compliance with instructions. - Plans and lays out work in accordance with drawings sketches blueprints and own knowledge of construction or needed repairs. Selects lumber materials and supplies. Measures and cuts material to the required lengths and dimensions. Installs rafters studs sills plates braces joints floors sub-floors panels siding sheathing roofing building paper insulating materials door and window frames and interior and exterior trim. Installs structural and trim items by nailing bolting morticing doweling and gluing. Planes sands and finishes completed work when necessary. Installs sheet roll and shingle roofing insuring proper alignment and overlap. Fabricates and installs frames for windows doors transoms and ventilators shelves counters plywood duct work bulletin boards cabinets bookcases and related features having built-in characterisitcs. Insures that installed components are level and accurately aligned with other parts of the structure. - Installs floors and window sashes. Trims drills holes and prepares items for attachment of hardware. Applies caulking compound or other filler materials around door and window casings and at other points where tight seal is required. - Uses a variety of hand and power shop tools in the accomplishment of assignments. - Performs other related duties as assigned. PHYSICAL EFFORT Is required to stand stoop and bend when working at benches and in stretched cramped or awkward positions when working on scaffolds or ladders. May lift and carry items that weigh about 50 pounds. WORKING CONDITIONS Work is performed both inside and outside. Inside work is usually in buildings adequately heated lighted and ventilated. Noise from hammers saws and other power tools is frequent. There is dust and sometimes dirt when repairing structures and operating power tools. Injuries may occur in lifting heavy pieces of lumber or equipment cuts and bruises in using hand tools and equipment more serious injuries in operating power tools and in falls from ladder and scaffolds Qualifications: GENERAL EXPERIENCE One year of experience that provided the knowledge and ability to perform basic carpentry work such as measuring and cutting materials to the required lengths and dimensions nailing bolting doweling gluing Planning sanding trimming drilling and finishing materials using a variety of tools to accomplish carpentry work. SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience. SPECIALIZED EXPERIENCE Five years of experience performing carpentry work modification and repair carpentry work following work orders sketches or blueprints repair and installation of structural items such as rafters door and window frames indoor and outdoor trim maintenance or modification of buildings construction of structures such as retail and service customer selling areas including items such as closets benches tables etc. PHYSICAL REQUIREMENTS Standing stooping bending kneeling climbing when working at benches and in stretched cramped or awkward positions when working on scaffolds or ladders. May lift and carry items that weigh about 50 pounds.



Job Detail

JANITOR BURKEY - Navy Exchange Services (NEX)
Posted: May 06, 2022 23:05
GREAT LAKES, IL
Login to Apply
Read More

Job Description

Title: JANITOR BURKEY Location: United States-Illinois-Great Lakes Job Number: 2200027L Job Summary : Performs a full range of cleaning tasks involved in the maintenance of a designated area utilizing heavy industrial type equipment. Duties and Responsibilities: Receives specific oral or written instructions and assignments from supervisor or crew leader. Work is reviewed frequently for cleanliness and performance. - Maintains a specific area orderly and clean. Sets up own schedule and sequence which states the required frequency of each task. - Scrubs strips waxes and polishes floors using heavy industrial type vacuum cleaner. Adjusts cleans and oils these machines and changes brushes rollers buffers and other attachments. Sweeps floor hallways empties garbage dusts office furniture and empties ash trays shampoos rugs cleans air vents disinfects and deodorizes toilet bowls lavatories etc. - Washes and replaces venetian blinds and washes ceiling fixtures changes light bulbs and room partitions using ladders and scaffolds. - Cleans and maintains machines equipment and makes adjustments accordingly. Reports all equipment malfunctions to supervisor and performs minor repairs to equipment. - Removes stains from a variety of surfaces such as rugs drapes walls floors and fixtures by use of chemicals and cleaning solutions. - Moves heavy furniture supplies and equipment. - Cleans windows and doors inside and out at ground levels. - May operate a motor vehicle in the performance of the above duties on a limited basis. - Performs other related duties as assigned. PHYSICAL DEMANDS Moderately heavy physical effort is used occasionally in moving setting up and working from ladders and scaffolds. Frequently lifts and moves objects weighing about 40 pounds and occasionally objects weighing over 50 pounds. WORKING CONDITIONS Indoors in areas which normally have adequate heat light and ventilation. Occasionally exposed to skin irritations from strong cleaning solutions. Possibility exists of serious disabling injury as a result of electrical shocks from power cleaning equipment or from falling scaffolds or ladders Qualifications: Six months experience performing cleaning tasks using industrial type cleaning equipment. Physical requirements Moderately heavy physical effort is used occasionally in moving setting up and working from ladders and scaffolds. Frequently lifts and moves objects weighing about 40 pounds and occasionally objects weighing over 50 pounds.



Job Detail

(NEX YORKTOWN) SALES ASSOCIATE (MINIMART) - Navy Exchange Services (NEX)
Posted: May 06, 2022 02:13
NEWPORT NEWS, VA
Login to Apply
Read More

Job Description

Title: (NEX YORKTOWN) SALES ASSOCIATE (MINIMART) Location: United States-Virginia-Newport News Job Number: 2200029L Job Summary: Sells general merchandise to customers exercising professional selling techniques. Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Assists in all aspects of ensuring full operation of the Food and Beverage Convenience Bar to include but not limited to opening and closing the Convenience Bar preparing displaying replenishing goods and cleaning stations and equipment as necessary. Duties and Responsibilities: Applicable to Minimarts operating a Food and Beverage Convenience Bar - Greets and engages customers in conversation for purposes of providing sales related assistance. Assists in the selection of merchandise and suggests additional items to complement the customer s selections. Where applicable offers customers the opportunity to purchase extended product warrantees. Explains coverage benefits and price. - Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress code uniform standards and assisting supporting sales team members to the maximum extent possible. - Becomes knowledgeable regarding merchandise selected including proper set-up use care characteristics of various product price points warrantee coverage etc. Communicates product-related information to customers knowledgeably and legibly. - Ensures assigned areas are fully stocked and merchandise is neatly arranged. Communicates with supervisor store manager etc. regarding stock additions deletions fast and slow selling merchandise customer preferences needs problems etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service job performance achievement of store department sales goals etc. - Completes sales transactions efficiently. Thanks customers for their patronage. - As required performs cash register transactions. Performs all types of cash register transactions cash charge check gift certificates layaway etc. in an accurate and procedurally correct manner. - Advises customers of upcoming sales events and services available throughout the Navy Exchange such as gift wrapping engraving delivery gift certificates etc. Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits. - Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation merchandise returns price matching check cashing rain checks etc. Handles customer returns and problems tactfully and efficiently. Applies store policies consistently and intelligently ensuring customer satisfaction as the end result. - Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons internal and external in order to deter theft. - Unpacks stages and moves merchandise as assigned. Assists in creating store displays and in performing periodic inventories. - Completes paperwork associated with merchandise inventory movement price adjustments customer returns cash register operation etc. accurately and completely. - Eligible for and participates in applicable commission and gainsharing sales incentive programs. - Is required to lift up to 25 lbs. as it relates to job duties including but not limited to assisting customers lifting merchandise assisting with stocking sales area as necessary etc. Applicable to Minimarts operating a Food and Beverage Convenience Bar Incumbents may be required to perform all or any combination of the following. - Open and close the Food and Beverage Convenience Bar. - Ensure all equipment is turned on during opening of the Minimart and turned off during closing i.e. display merchandiser signs etc. . - Preheats and display products in heated display merchandiser. - Ensure sufficient goods and products are readily available for customers by replenishing products and condiments i.e. napkins straws cups lids creamer sugar etc required in the holding bins on the beverage bar. - Ensure all products remaining at the close of business are time dated when placed in the refrigerator. - Ensure cleaning of small wares equipment throughout the day and at closing effective time dating of food and beverage products to ensure quality and food integrity. - Monitors the temperature on refrigerators and freezers a minimum of 3 times daily i.e. early morning mid-day and late afternoon to ensure equipment is maintaining required temperature. - May be required to attend a 4-hour food safety training session initially and required an annual refresher thereafter. Performs other related duties as assigned. Qualifications: No experience required. High school graduate or equivalent preferred.



Job Detail

WAREHOUSE WORKER-NBSD Mariners Park MM/Gas-PART-TIME (20-34.5 HRS) - Navy Exchange Services (NEX)
Posted: May 06, 2022 02:13
SAN DIEGO, CA
Login to Apply
Read More

Job Description

Title: WAREHOUSE WORKER-NBSD Mariners Park MM/Gas-PART-TIME (20-34.5 HRS) Location: United States-California-San Diego Job Number: 22000292 Come work for us as a FEDERAL EMPLOYEE, and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families Job Summary: Assists in performing various tasks in connection with the receipt storing and shipping of overshipped damaged merchandise etc. assists in preparing chargebacks and processing same. Duties and Responsibilities: Assists warehouse workers in the chargeback area performing the following duties - Receives from Exchange location stores overshipped and or damaged merchandise with merchandise transfers and or other documents. Logs in transfer number vendor name and date received. Unpacks checks and verifies items with vendor against appropriate documents for accuracy of identification number of items model numbers prices etc. - Assists in preparing chargeback form SS 105 indicating description quantity unit unit control reason for return etc. Removes price tags places identified stock items in temporary storage location determines action to be taken on returned merchandise prepares merchandise for shipment to manufacturer seals weighs and labels merchandise. Assigns control number prepares request for information and forwards to procurement for disposition of merchandise to vendor manufacturer. - Receives merchandise with accompanying chargebacks from vendor. Completes appropriate forms verifying merchandise and price. Stamps and returns to location stores for resale or pickup by patron etc. - Receives return authorization RA from vendor manufacturer for return of damaged overshipped shipped in error merchandise. Checks RA against merchandise control sheet for style number quantity etc. following established procedures. - Occassionally operates material handling equipment. - Supervisor makes assignments and gives detailed oral instructions on new or changed operations and changes from standard procedures. Routine work is accomplished according to specific oral or written instructions and established methods. Work is reviewed for accuracy and to ensure that specific instructions are being followed. PHYSICAL EFFORT Performs work on hard surfaces and in work areas that require standing stooping bending and working in tiring and uncomfortable positions may lift and carry supplies and materials up to 70 pounds and over 70 pounds with assistance. WORKING CONDITIONS Work is performed inside a warehouse in bin rooms or other assigned areas. The areas may be cold drafty damp or hot. Is exposed to injury from falling stock from handling materials and from mechanical equipment. - Performs other related duties as assigned. By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: GENERAL EXPERIENCE Twelve months experience performing warehousing related duties such as receiving storing shipping chargebacks etc. or similar work that provided the knowledge and skills to perform the duties of the position. SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of high school education may be substituted for 3 months of experience up to a High School Diploma or GED for 12 months of experience. PHYSICAL REQUIREMENTS Performs work on a hard surface and in work areas that require you to walk stoop bend and work in uncomfortable positions for a long period of time. May lift and carry supplies and materials weighing up to 70 lbs and sometimes over 70 lbs with assistance. The areas may be cold drafty damp or hot. May be exposed to injury from falling stock from handling materials and from mechanical equipment.



Job Detail

FRONT DESK ASSOCIATE - NAVY GATEWAY INNS & SUITES - NAVAL BASE SAN DIEGO (Full-Time 35+ Hours) - Navy Exchange Services (NEX)
Posted: May 06, 2022 02:13
SAN DIEGO, CA
Login to Apply
Read More

Job Description

Title: FRONT DESK ASSOCIATE - NAVY GATEWAY INNS & SUITES - NAVAL BASE SAN DIEGO (Full-Time 35+ Hours) Location: United States-California-San Diego Job Number: 220002A6 Come work for us as a FEDERAL EMPLOYEE , and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families. Job Summary: Position is responsible for performing front desk and/or reservation functions for the Navy Gateway Inns & Suites lodging program. Duties and Responsibilities: Ensures security of all guests is maintained at all times. Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude, demonstrate effective communication skills, professionally interact with guests, answering guest questions concerning hotel facilities and provide information about local attractions. Provide assistance in handling customer complaints involving management as necessary. Utilizes the Property Management System PMS to access the guest information to retrieve reservation information, change or cancel reservations as requested by the guest or register guests. Verifies registration information and secures a credit card for incidental expenses and authorizes credit card for room charges. Provides guests with their room key or card. Receives requests and processes reservations within established guidelines. When rooms are not available provides a certificate of nonavailability CNA and/or alternative lodging in the area. Registers and assigns rooms to guests issuing room keys or cards transmitting and receiving messages keeping records of occupied rooms and guest accounts making and confirming reservations and presenting statements to and collecting payments as necessary. Receives and is accountable for a change fund. Prepares Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures. Responsible for inventorying all keys and any other supplies or amenities maintained at the front desk. Keeps the front desk and lobby area clean and neat. May be required to run and print various reports from the PMS such as Expected Arrivals Departure List, InHouse Guest List and Night Audit reports to include Daily, Monthly and Annual occupancy reports. PAS 10232020: Verifies charges for correctness makes appropriate changes if errors occur and completes all computer generated reports as assigned and notates any account discrepancies for action by management. PAS 10232020: Answers phones and transfers calls to appropriate individuals and replies to guest questions. Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guest to a different room when required. May be required to retrieve Lost and Found items and contact the guest regarding lost or found items. The position may require a rotating shift schedule. Work hours may be scheduled for anytime during a 24 hour day 7 days a week. Performs other related duties as assigned By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: GENERAL EXPERIENCE: One year of experience in administrative, professional, investigative or other responsible work which enabled the applicant to gain a general knowledge of business practices and administrative processes; skill in dealing with others in person-to-person work relationships; and the ability to exercise mature judgment. Ability to effectively communicate both orally and written with proficient English. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level successfully completed in a hotel/lodging/hospitality school may be substituted at the rate of one-half academic year of study for 6 months of general experience, provided such study included a minimum of 6 semester hours, or the equivalent, per year in subjects related to the specialized field. AND SPECIALIZED EXPERIENCE: One year of responsible experience in administrative, supervisory, professional or technical work that demonstrated knowledge of front of house hospitality operations: or similar work which demonstrated knowledge and abilities within a guest services environment. Including basic math and reading skills; experience with computers; knowledge of software programs including knowledge of the property management system; and experience handling large amounts of cash.



Job Detail

LAUNDRY ATTENDANT - NAVY GATEWAY INNS & SUITES - NAVAL BASE SAN DIEGO - (Full-Time 35+ Hours) - Navy Exchange Services (NEX)
Posted: May 06, 2022 02:13
SAN DIEGO, CA
Login to Apply
Read More

Job Description

Title: LAUNDRY ATTENDANT - NAVY GATEWAY INNS & SUITES - NAVAL BASE SAN DIEGO - (Full-Time 35+ Hours) Location: United States-California-San Diego Job Number: 2200029T Come work for us as a FEDERAL EMPLOYEE , and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families. Job Summary: The purpose of this position is to provide laundry services to the lodging operation. Duties and Responsibilities : Ensures security of all guests is maintained at all times. Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude demonstrate effective communication skills professionally interact with guests answering guest questions concerning hotel facilities and provide information about local attractions Provide assistance in handling customer complaints involving management as necessary. Sorts, washes, dries, folds, bundles, wraps and issues linen in accordance with established instructions and or as directed by the Leader Supervisor. Operates commercial washers, dryers and ironing press, paying special attention to detail while working with the laundry to prevent staining over-bleaching or over-starching. Picks up and delivers laundry to various facilities. May be required to load unload attach detach laundry chemicals as needed by hand or using carts dollies hand trucks golf carts or similar lifting carrying devices. Inventory laundry to detect missing and/or damaged items. Maintains inventory records damages and issues requests for replacement items to sustain par standards set by management. Reads and follows written directions from manufacturer and or supervisor on the proper use of all equipment and chemicals. Cleans filters equipment and notifies supervisor of any malfunctions. Sweeps, mops, dust and empties trash in order to maintain cleanliness of laundry facility and linen storage areas. Maintains documentation of work performed on a daily and monthly basis. Perform other related duties as assigned. By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: No experience required. High School graduate or equivalent preferred. PHYSICAL REQUIREMENTS: This position is required to do considerable standing bending walking pushing pulling and climbing. Must have ability to perform moderately strenuous physical labor as unassisted lifting moving and carrying of supplies and equipment weighing up to 45 pounds is required. WORK ENVIRONMENT: Work is primarily performed indoors in areas that normally have adequate heat light and ventilation however it is not unlikely that conditions may be very hot due to heat from the dryers and presses. Some facilities will require exposure to outdoors. The incumbent may be exposed to dirt disagreeable odors and skin eye irritants from strong cleaning solutions. Personal Protective Equipment PPE is provided and must be worn. SPECIAL REQUIREMENTS: This position may be designated ALPHA personnel for inclement weather or in the interest of national security and may be required to report for work when other employees are excused.



Job Detail

LOSS PREVENTION/SAFETY INVEST (DETECTIVE) - Navy Exchange Services (NEX)
Posted: May 06, 2022 02:13
PENSACOLA, FL
Login to Apply
Read More

Job Description

Title: LOSS PREVENTION/SAFETY INVEST (DETECTIVE) Location: United States-Florida-Pensacola Job Number: 2200027N Responsible for the protection of Navy Exchange assets through investigative strategies and the auditing of controls designed to prevent and minimize loss potential. Duties and Responsibilities - Maintains surveillance throughout the Navy Exchange facilities, as assigned, to identify and detect suspicious activity contributing to both external and internal losses. Utilizes various surveillance techniques, including overt and covert Closed Circuit Television systems. - Consistent with established NEXCOM Loss Prevention / Safety ("LPS") policies, procedures and standards, detect and detain individuals suspected of shoplifting. Investigates other suspected incidents of fraud, waste and abuse, as directed. - Prepares case reports, investigative notes, and processes evidence in accordance with NEXCOM LPS standards. - Conducts audits, as directed by the Loss Prevention / Safety Manager or Supervisor, of cash registers, cash offices, retail inventory controls, and service operations. - Conducts investigative research, as directed, of cash variances and suspicious register transactions utilizing ASPECT Point of Sale Exception Reporting Systems and the In-Store Processor, as well as other investigative tools. - Conducts Accident Investigations involving associates and customers in accordance with prescribed NEXCOM guidelines, to include report writing and obtaining photographic evidence, as necessary. - Maintains absolute confidentiality of all investigative research and case information. - Maintains physical security of NEX facilities, adhering to site specific Opening / Closing procedures, Key Controls, Electronic Article Surveillance policies, and Intrusion Detection System alarm controls and response procedures. - Maintains fire / safety controls and precautions by conducting inspections, as directed, of fire suppression systems, emergency equipment, and potential workplace hazards. - Provides assistance to management in evacuations of NEX facilities, and the implementation of mandated Force Protection / Anti-Terrorist measures. - Monitors Known Theft evidence, Lost & Found programs, and Access Control policies specific to the assigned Navy Exchange facilities. - Assists and monitors the destruction and disposal of merchandise "marked to zero" in accordance with prescribed NEXCOM policies. - Testifies, as necessary, in criminal and civil court proceedings to include Military Courts Martial and other military command disciplinary proceedings and administrative hearings. - Adheres to prescribed work schedules, as determined to be in the best interest of the NEX. - Maintains a professional image and demeanor in appearance and communications at all times. - Maintains the department dress code, as prescribed by the Loss Prevention/Safety Manager or Supervisor, based on assigned duties. - Promotes and adheres to NEXCOM LPS programs, such as: Civil Recovery, Y.E.S. for juvenile shoplifters, Code Adam, and the IDEAS Reward Program. - Maintains a thorough knowledge of factors contributing to inventory shrinkage, specific High Shrink Departments and current strategies in place to address shrinkage concerns. - Assists, as directed, in the LPS training and awareness initiatives of NEX associates. Performs other related administrative/investigative duties as assigned. Candidates must be eligible for and obtain a Secret Clearance, within 6 months of appointment. Failure to obtain will result in termination. Qualifications: Minimum Qualification Requirements GENERAL EXPERIENCE : 1 year responsible experience in clerical, office or retail sales store work of any kind which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. AND SPECIALIZED EXPERIENCE : 1 year experience which clearly demonstrated that the applicant posses a knowledge of general law enforcement methods and techniques or experience in investigative type work which included the protection of property, equipment or materials; and person-to-person relationships in maintaining various rules and regulations. SUBSTITUTION OF EDUCATION FOR EXPERIENCE For 2 years experience: 1 year of academic study above the high school level, which included 6 semester hours in policy administration, police law, evidence, investigation, criminology, law enforcement or similar subjects, may be substituted for each year of experience.



Job Detail

SALES ASSOCIATE (Home Gallery) - Flex - Navy Exchange Services (NEX)
Posted: May 06, 2022 02:13
PENSACOLA, FL
Login to Apply
Read More

Job Description

Title: SALES ASSOCIATE (Home Gallery) - Flex Location: United States-Florida-Pensacola Job Number: 2200029Q As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. DUTIES AND RESPONSIBILITIES CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer's needs. - Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card - Provide premier customer service. - Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer's individual needs. - Upselling products. - Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs. - Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer. - Completing various forms of paperwork, reports, and reconciliation. INVENTORY - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories) DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments. - Other Duties as assigned. QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products/merchandise. EXPERIENCE - Retail experience, preferred but not required. COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS - Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY - Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays. Qualifications: No experience required. High school graduate or equivalent preferred.



Job Detail

(NEX LITTLE CREEK) - STORE WORKER - Navy Exchange Services (NEX)
Posted: May 06, 2022 02:13
VIRGINIA BEACH, VA
Login to Apply
Read More

Job Description

Title: (NEX LITTLE CREEK) - STORE WORKER Location: United States-Virginia-Virginia Beach Job Number: 2200027X Job Summary: Performs various duties in connection with loading, unloading, verifying of merchandise in an Exchange store, storeroom and or location or moving, stacking, layaway merchandise in assigned locations. Duties and Responsibilities: Loads and unloads merchandise, examines for damage or shortages. Verifies type and quantity of merchandise received for agreement with documentation provided, brings to attention of supervisor discrepancies and or deficiencies found. Assists in assembly and loading of merchandise in connection with requests received. Unpacks, segregates, and stocks counters and or shelves with merchandise in accordance with established instructions. May price stamp merchandise. Assists in the conduct of periodic inventories by counting stock items remaining on shelves and in keeping storage and sales area clean and orderly. Moves specifically designated merchandise identified as layaway from retail store to other designated warehouse area. Stacks such merchandise according to prescribed procedure. Returns merchandise to store as required. Insures that proper documentation is made and copies are forwarded to appropriate departments. May be required to perform such other duties as operating price tag machine, unloading boxes, and packages and pulling merchandise from stock or stock shelves. As required, assists customers in locating merchandise and answering questions of a general nature. May operate a cash register on an occasional basis. Works under the general supervision of a designated supervisor carrying out assignments with little review during progress of work. Specific instructions are provided on new and unfamiliar situations. Completed work is checked to see that instructions have been followed. Performs other related duties as assigned. PHYSICAL EFFORT - Stands, walks, and handles merchandise up to 50 pounds with assistance. WORKING CONDITIONS - Generally works indoors. Is exposed to drafts, heat e.g. combination, controlled temperatures, climates, and weather conditions, noise and dust. May have to stand for long periods. TRAINING REQUIREMENT Associate must receive Hazardous Material (HazMat) training within 90 days of hire per Department of Transportation regulations Qualifications: Six months experience performing various duties in connection with loading, unloading, and verifying of merchandise. Physical requirements - Stands, walks, and handles merchandise up to 50 pounds with assistance. To ensure compliance ith an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government wil take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043. Those not fully vaccinated as defined by the CDC as two weeks after a person have received the requisite number of doses of the COVID-19 vaccine approved or authorized for emergency use by the FDA, may be required to adhere to COVID-19 testing protocols.



Job Detail

(NEX LITTLE CREEK)-SALES TECHNICIAN (COMPUTER AND ELECTRONICS) - Navy Exchange Services (NEX)
Posted: May 06, 2022 02:13
VIRGINIA BEACH, VA
Login to Apply
Read More

Job Description

Title: (NEX LITTLE CREEK)-SALES TECHNICIAN (COMPUTER AND ELECTRONICS) Location: United States-Virginia-Virginia Beach Job Number: 220002AS Job Summary: Sells electrical and electronic merchandise to customers using salesmanship and in-depth knowledge of merchandise. Explains technical or artistic functionality of specialized household merchandise. Provides full range of customer service functions. Duties and Responsibilities: Authroized at Class I and Class II stores only. Sell electronic goods where technical knowledge is required in such areas as home entertainment systems, surround sound systems, Plasma, LCD HDTV, personal computers, PCs, DVD players, cameras, camcorders, MP3 players, etc. Provides instructions and assists customers with various type basic computer problems/questions such as system and equipment compatibility. Listen to the needs of the customer in order to inform customers of specific functionality of merchandise and utilizes skills and knowledge to interest customer in purchasing products. Explains, recommends various computer and audio video merchandise and in-home installation services to customers to make buying decision. Describe product features, demonstrate its use, and explain the difference between various product models. Assists department manager in arranging space on sales floor, setting up promotional fixtures, and displaying promotional merchandise. Counts promotional items before and after promotional event to determine quantities sold. Inspects returned computers and components and audio video merchandise for proper operation for return to stock and resale. Ensures equipment returns are complete. May be assigned to more than one selling center counter, may operate a cash register or other sales related equipment. Verifies and accepts cash, credit card, checks etc. - Practices loss prevention procedures and performs other related retail sales duties. May train other sales associates on the features and functionality of electronic products. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE One year of responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SPECIALIZED EXPERIENCE 18 months progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled and possesses technical knowledge of computers and electronics i.e. computers, cameras, video, and audio equipment, stereo equipment, TVs, DVDs, etc as it relates to quality similarities and differences. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college, university, junior college, technical school, or other comparable institution above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience provided such subjects relating to computers, home electronic sales and or repair, photography, etc. At any level specialized experience may be substituted for required general experience. To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no acation to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043. Those not fully vaccinated as defined by the CDC as two weeks after a person have received the requisite number of doses of the COVID-19 vaccine approval or authorized for emergency use by the FDA, may be required to adhere to COVID-19 testing protocols.



Job Detail

CLIENT SERVICES TECHNICIAN - Navy Exchange Services (NEX)
Posted: May 06, 2022 02:13
VIRGINIA BEACH, VA
Login to Apply
Read More

Job Description

Title: CLIENT SERVICES TECHNICIAN Location: United States-Virginia-Virginia Beach Job Number: 220002BC Job Summary: Serves as Client Services Technician with the responsibility for providing procurement configuration implementation troubleshooting and overall support for end user devices and other related equipment. Devices include computing and mobile devices of varying operating systems peripherals pointofsaleservice devices etc. Duties and Responsibilities: Incumbents of this position must be U.S. Citizens. Performs the full spectrum of end user computer i.e. PC desktoplaptop MacBook iMac and mobile i.e. Blackberry iPhone tablet support to include procurement configuration implementation troubleshooting and overall support for end user devices and other related equipment. Installs and configures end user device software to include operating system files and works closely with Client Services Engineering staff and management when issues with the image process software installation or application support needs arise. Integrates hardware software and enduser applications. Provides system integration of hardware andor software. Serves as customer service liaison to NEXCOM endusers. Respond to Level II Helpdesk requests. Responsible for collecting complete IT requirements for NEX initiatives including but not limited to numbers of end user computers mobile devices and placement number of Point of Service registers and placement number of printers and placement.. Conducts oneonone end user device software training for NEXCOM associates as needed. Prepares purchase requests for software and hardware utilizing automated procurement system and provides central point to manage assigned equipment purchases and logistics tracking. Provides analytical technical and administrative support in the design installation and maintenance of new and existing end user computer and mobile systems including network and email operations. Responsible for the proper function of all Client Computing equipment in support of NEXCOM operations. Installs computer equipment after initial site preparation in accordance with manufacturers requirement. Works with appropriate facilities staff to effect installation of required electrical power andor communications cabling. Coordinates with responsible personnel and other NEXCOM functional codes to ensure and verify that all required infrastructure is in place and tested prior to turnover to user. Troubleshoots end user computer mobile device problems and determines appropriate course of action to return to operational use. Rectifies problems through appropriate adjustment to equipment andor configuration. Refers problems beyond hisher ability to manufacturers representative for resolution. Follows up with users and vendors to ensure problem is resolved. Must possess valid drivers license to support off site facilities. Coordinate equipment repairs for NEXCOM field sites. Ensureimplement the rigorous application of Information SecurityInformation Assurance policies principles and practices in the delivery of Systems Applications andor Services Hardware Software. Ensures site survey information and documentation is provided to vendors after reconciliation. Required to respond to calls 24x7x365 OnCall. Responsible for IT asset management reporting and recording all IT assets for all completed IT assignments. Performs other related duties as assigned. Note Must be able to lift 50 LB kneel bend and stand for long periods of time. IAT1 jobs This position is designated IT2 Noncritical Sensitive in accordance with SECNAV M5510.30 and will require a favorable Access National Agency Check and Inquiries ANACI. Department of the Navy DON Cyber Information Technology Cybersecurity Workforce positions Cyber ITCSWF. This position has been designated as a Cyber ITCybersecurity Workforce position in specialty area 41 and as a condition of employment incumbents of this position are required to comply with the DON Cyber ITCSWF Program requirements of SECNAV M5239.2 which include 1. Earn and maintain appropriate credentials from the Cyber ITCSWF Qualification Matrix described in SECNAV M5239.2 associated with the specialty area and level commensurate with the scope of major assigned duties for the position to which you are assigned and 2. Per SECNAVINST 1543.2 Cyber ITCSWF individuals shall participate annually in 40 hours of continuous learning CL activities to be documented in a current individual development plan IDP signed by both the employee and supervisor. 3. Required Minimum Cybersecurity Credentials in order of precedence to qualify for the position are a.Education at least one of the following i.Bachelor Degree from accredited University subject matter as listed in SECNAV M5239.2 Appendix 4 ii.CNSSINTSSI 4015 Systems Certifiers 4016 Risks Analysts Or b.Training at least one of the following i.14AA Common Submarine Radio Room CSRR Maintenance Technician ii.14BH SSN 774 and SSGN 726 Class Electronic Warfare Support ES Equipment Maintenance Technician iii.14CM SSN Radio Frequency RF Equipment Technician iv.14HH SSN 21 and SSN 688 Class Electronic Warfare Support ES Equipment Maintenance Technician v.CYBR1005 Security Essentials vi.NEC 1316 ANBYG1 V TI04 Combat Control Maintenance Technician vii.NEC 1319 SSGN Tactical Tomahawk Weapon System TTWCS Maintenance Technician viii.NEC 1346 ANBYG1 V9 TI10 Combat Control Maintenance Technician ix.NEC 1347 ANBYG1 V TI1214 Maintainer x.NEC 2710 Global and Command Control SystemMaritime 4.X GCCSM 4.X System Administrator xi.NEC 2765 Global Command and Control SystemMaritime 4.1 Increment 2 System Administrator xii.NEC 2766 Global Command and Control SystemMaritime 4.0.3 GCCSM 4.0.3 System Administrator xiii.NEC 2791 Information Systems Technician IAT II Or c.Certification at least one of the following i.CompTIA Security ce ii.GIAC Security Essentials Certification GSEC iii.Systems Security Certified Practitioner SSCP 4. Operating SystemComputing Environment Certificate Operating SystemComputing Environment OSCE certificate of training as dictated by the Command Cyber ITCSWF Program Manager Microsoft Windows 10 Desktop OS 5. A Signed Privileged Access Statement 6. Candidates without the required certification may be placed into this job but must obtain the required certifications within 6 months of appointment failure to obtain this requirement will result in termination of employment. Qualifications: Qualified candidates must be U.S. Citizens. GENERAL EXPERIENCE Three years of experience in administrative technical or investigative work which demonstrated the ability and aptitudes required to perform technical and analytical work involving management information systems. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year related academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelors degree in businessinformation systems or computer science discipline for general experience. AND SPECIALIZED EXPERIENCE Minimum of 2 years experience in the following. PC Hardware software and operating systems installation upgrade troubleshooting repair and deployment. Technical support experience in one of the following operating systems i.e. Novell Windows XP Windows 2000 Windows 2003 Windows 98SE Linux. Systems user account administration. Application deployment. IAT1 jobs SECNAV M5239.2 DoN Information Assurance IA Workforce Manual requires that all incumbents of this position possess and maintain current two types of certifications as follows IA Certification One of the following certifications A Network Systems Security Certified Practitioner SSCP or one of the following higher level certification Security GIAC Security Essentials Certification GSEC Security Certified Network Professional SCNP Certified Information Systems Auditor CISA Certified Information Systems Security Professional CISSP GIAC Security Expert GSE Security Certified Network Architect SCNA. NEXCOM preferred certification is Network Technical Certification MCDST MCTS Window 7 certification or any replacement certificate or exam that Microsoft may announce in the future to replace Windows 7 Configuration Exam 680. Certification must be valid not expired as defined by the policy of the certification issuer. Candidates without the required certification may be placed into this job but must obtain the required certification within 6 months of appointment failure to obtain the proper certification requirement will result in termination of employment. This position is designated IT2 Noncritical Sensitive in accordance with SECNAV M5510.30 and will require a favorable Access National Agency Check and Inquiries ANACI. Job: Infrastructure



Job Detail

(NEX LITTLE CREEK) - SALES TECHNICIAN (COMPUTER AND ELECTRONICS) - Navy Exchange Services (NEX)
Posted: May 06, 2022 02:13
VIRGINIA BEACH, VA
Login to Apply
Read More

Job Description

Title: (NEX LITTLE CREEK) - SALES TECHNICIAN (COMPUTER AND ELECTRONICS) Location: United States-Virginia-Virginia Beach Job Number: 220002AO Job Summary: Sells electrical and electronic merchandise to customers using salesmanship and in-depth knowledge of merchandise. Explains technical or artistic functionality of specialized household merchandise. Provides full range of customer service functions. Duties and Responsibilities: Authorized at Class I and Class II stores only. Sell electronic goods where technical knowledge is required in such areas as home entertainment systems, surround sound systems, Plasma LCD HDTV, personal computers, PCs, DVD players, cameras, camcorders, MP3 players etc. Provides instructions and assists customers with various type basic computer problems/questions such as system and equipment compatibility. Listen to the needs of the customer in order to inform customers of specific functionality of merchandise and utilizes skills and knowledge to interest customer in purchasing products. Explains, recommends, various computer and audio video merchandise and in-home installation services to customers to make buying decision. Describe product features, demonstrate its use, and explain the difference between various product models. Assists department manager in arranging space on sales floor, setting up promotional fixtures, and displaying promotional merchandise. Counts promotional items before and after promotional event to determine quantities sold. Inspects returned computers and components and audio video merchandise for proper operation for return to stock and resale. Ensures equipment returns are complete. May be assigned to more than one selling center counter, may operate a cash register, or other sales related equipment. Verifies and accepts cash, credit card, checks, etc. - Practices loss prevention procedures, and performs other related retail sales duties. May train other sales associates on the features and functionality of electronic products. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE One year of responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SPECIALIZED EXPERIENCE 18 months progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled and possesses technical knowledge of computers and electronics i.e. computers, cameras, video, and audio equipment, stereo equipment, TVs, DVDs, etc as it relates to quality similarities and differences. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college, university, junior college, technical school or other comparable institution above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience provided such subjects relating to computers, home electronic sales, and or repair photography etc. At any level specialized experience may be substituted for required general experience. To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19vaccination requirement pursuant to Executive Order 14043. Those not fully vaccinated as defined by the CDC as two weeks after a person have received the requisite number of doses of the COVID-19 vaccine approved or authorized for emergency use by the FDA, may be required to adhere to COVID-19 testing protocols.



Job Detail

(PORTSMOUTH NAVAL HOSPITAL NEX) - JANITOR - Navy Exchange Services (NEX)
Posted: May 06, 2022 02:13
PORTSMOUTH, VA
Login to Apply
Read More

Job Description

Title: (PORTSMOUTH NAVAL HOSPITAL NEX) - JANITOR Location: United States-Virginia-Portsmouth Job Number: 2200028C Job Summary : Performs a variety of cleaning requiring light physical effort and the use of hand or lightweight powered cleaning equipment in the performance of duties. Duties and Responsibilities : Performs one or more of the following duties - Maintains restrooms in clean orderly and sanitary condition. Sweeps mops scrubs and waxes floors. Cleans disinfects and deodorizes lavatories urinals and toilet bowls. Cleans mirrors and water fountains. Dusts ledges and wood-work. Replaces deodorizers toilet tissue hand towels and soap. Notes condition of facilities and reports to supervisor such things as broken windows water leaks clogged drains and other conditions requiring maintenance. - Cleans offices storerooms corridors stairways and or other assigned areas. Operates lightweight cleaning equipment e.g. vacuum cleaner waxer and polisher. Empties ashtrays and wastebaskets. Dusts waxes and polishes office furniture. Washes walls windows and blinds and wall partitions that can be reached without climbing ladders or scaffolds. - Cleans laundry rooms washing machines dryers and vending machines in locations and other related areas. Sweeps mops and empties garbage bins next to machines and cleans doors and windows. - Secures rooms as directed. - Maintains stock of cleaning materials and implements required to perform assigned duties. Notifies supervisor when additional material is needed or when equipment is in need of repair or replacement. Performs other related duties as assigned. PHYSICAL DEMANDS Light physical effort. Continually standing bending stooping and reaching. Occasional lifting and carrying items weighing up to 20 pounds. WORKING CONDITIONS Indoors in areas which normally have adequate heat light and ventilation. Is exposed to dirt and disagreeable odors. Chance of cuts and bruises. Qualifications: JANITOR



Job Detail

(NORFOLK) NAVY LODGE HOUSEKEEPING ATTENDANT (BREAKFAST ATTENDANT 5AM SHIFT) - Navy Exchange Services (NEX)
Posted: May 06, 2022 02:13
NORFOLK, VA
Login to Apply
Read More

Job Description

Title: (NORFOLK) NAVY LODGE HOUSEKEEPING ATTENDANT (BREAKFAST ATTENDANT 5AM SHIFT) Location: United States-Virginia-Norfolk Job Number: 220002A3 5AM SHIFT Job Summary Regularly performs the full range and scope of housekeeping services that include, but not limited to: cleaning guest rooms, public spaces, storage area, laundry rooms, exterior space, etc. These services include, but are not limited to: vacuuming, mopping, dusting, scrubbing, washing, moving items, polishing, cleaning, removal of debris / trash, transporting clean and dirty linen / towels, etc. Duties may also include, breakfast set up, clean up, and maintenance. Using hand and powered cleaning equipment in connection with performing duties. Duties and Responsibilities - Complete a routine of tasks and procedures that involve maintaining the cleanliness of Navy Lodge guest rooms, public space, and other property areas as assigned. Ensures guest rooms and other assigned property areas are clean and presentable to Navy Lodge standards. - Cleans guest rooms and other assigned areas. Operates cleaning equipment, e.g. vacuum cleaner, waxer and polisher. Empties wastebaskets, dusts, waxes and polishes room furniture. Also washes walls, partitions, air vents, disinfects and deodorizes toilet bowls, lavatories, etc. Washes and replaces window treatments and washes ceiling fixtures: changes light bulbs and room partitions using ladders and scaffolds. Moves furniture to clean under and behind; uses step stool to clean window and window treatments, cabinet tops, mirrors and picture frames. Cleans bathroom areas including tub, tile, walls, commode, floors and vanity. Cleans kitchen area including stoves, ovens, microwave, refrigerator, cabinets and floor. Disinfects dishes, utensils and cookware. - Continually communicates status of cleaned rooms and other spaces to supervisor through completion of daily assignments or property management system in the housekeeping department. - Responsible for the pass key and other keys as assigned. Returns all keys at the end of each shift. - Must report immediately to the supervisor such things as no luggage in a stay-over guest room, no service needed, sleep-outs, extra guests, unauthorized pets, and any other unusual circumstances. - Cleans vacuums and mops corridors, stairways, guest laundry, patios and balconies. Shampoos rugs/carpets and polishes rails of stairways on a regular basis. Completes scheduled carpet cleaning using heavy (industrial type) carpet cleaners and equipment. - Assists the housekeeping department with scheduled deep cleaning of guest rooms including moving furniture. Maintains cleanliness and order of storage rooms - Accomplishes minor repairs and maintenance of equipment used and reports to supervisor when major repair or replacement is required . - Patrols parking lots, outside passage ways, sidewalks and removes trash and debris as required. - May be required to load and unload trucks/vans. Assists with the receipt of merchandise from vendors, the assembly, separation, storage and delivery of merchandise by opening boxes and crates. May also be required to move heavy boxes by lifting or hand truck. Uses common hand tools such as hammers, pliers, box cutters, crowbar and shears for cutting bands. - Reports any "lost and found" items to the housekeeping supervisor immediately, listing the room number or area where it was found. - Responsible for the set-up and breakdown/clean-up of the complimentary "self-service" breakfast bar. Assist with preparing prepackaged breakfast items by assembling "take-out" breakfast bags or placing items available to guests on display. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour. - May be required to assist with set-up and breakdown of chairs and tables used during special event, and clean immediate and surrounding area upon the conclusion of the event. - Greets a guest with pleasant acknowledgement when seen within 10 feet. - Complete all required safety / security training. - Maintains a clean and safe environment . - Required to obtain certain certifications as necessary in connection with performing job duties. - Performs other related duties as assigned. Qualifications: No experience required High School graduate or equivalent preferred. Physical requirements moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment.



Job Detail

(NEX NORFOLK) SUPERVISORY SALES ASSOCIATE - HOUSEWARES - Navy Exchange Services (NEX)
Posted: May 06, 2022 02:13
NORFOLK, VA
Login to Apply
Read More

Job Description

Title: (NEX NORFOLK) SUPERVISORY SALES ASSOCIATE - HOUSEWARES Location: United States-Virginia-Norfolk Other Locations: United States-Virginia-Norfolk Job Number: 2200029B Job Summary: As a Supervisory Sales Associate you will be the face of our company to both the associates and our customers You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You will also be a team leader to the associates ensuring the work environment is positive and productive. Through a continuous learning environment you will be able to stay current on products we sell and able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: Customer Service Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card. Provide premier customer service Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. Organization Maintaining store appearance. Sales Cross-selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation Inventory Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories) Responsible for the security of cash fixed assets and merchandise inventory. Providing direction on assignments including prioritizing projectstasks managing merchandise and inventory. Dependability Adherence to assigned work schedule. Accurate and complete follow through on work assignments. Supervisory Requirements Provides effective leadership demonstrates ability to direct train and motivate associates sets a positive example. Responsible for providing coaching and feedback timely and professionally. Provide direction work assignments training to sales associates provide input to Department Manager on associate performance. May open/close locations. Other Duties as assigned QUALIFICATIONS Product Knowledge Moderate level of knowledge of products/merchandise Provide training/documentation to sales associates on product features Experience 1-2 years of Retail or relevant work experience required; 1 year of lead or supervisory experience required. Communication Skills Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills Basic math functions such as addition subtraction multiplication and division. Ability to use a calculator and calculate percentages and ratios. Must be able to make change in American monetary units. Reasoning Ability Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. Ability to defuse escalated exchanges and create win/win situation. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays. Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. AND SPECIALIZED EXPERIENCE 1 year progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience. Candidates must have demonstrated in their work experience or training that they possess or have potential to develop the qualities of successful supervision.



Job Detail

(NORFOLK NEX) SERVICES OPERATIONS CLERK (OA) - Navy Exchange Services (NEX)
Posted: May 06, 2022 02:13
NORFOLK, VA
Login to Apply
Read More

Job Description

Title: (NORFOLK NEX) SERVICES OPERATIONS CLERK (OA) Location: United States-Virginia-Norfolk Job Number: 2200027S Job Summary Performs a wide variety of clerical support and secretarial duties relating to Services Operations. Duties and Responsibilities - Prepares Supplemental Reports of Goods Received for all assigned Services Departments. - Collects data from departments and prepares monthly reports for accruals and journal vouchers. Provides the Accounting Office with input on adjustments, repairs, deposits and advance payments, etc. - Researches variances in data submitted by the Accounting Office on preliminary operating statements utilizing source documents. Makes extensions to RGRs received from Accounting Office. - As required, makes changes, additions/deletions to existing programs to generate reports to include comparative sales reports, comparing actual operating results against the previous year and the current budget, percentages of increase/decrease etc. - Prepares worksheet of incoming and outgoing RGRs of all departments. Generates complete reports as required. - Prepares monthly Teleflora Telephone order and Portrait Studio for orders. Totals transmittal charges and forwards to the Accounting Office for processing. - May prepare supplemental RGRs on delinquent payments for TV rentals. Researches unpaid invoice requests. - Maintains log on laundry/dry cleaning services. Receives delivery tickets from laundry/dry cleaning store and verifies the monthly charges against contractor's invoice/merchandise transfer. Receives outstanding loss/damaged claims from laundry/dry cleaning store for damaged items. Prepares outstanding claims memorandums. - May act as department timekeeper. - As Secretary performs duties such as screening callers who wish to see Department Manager, answering telephone inquiries utilizing knowledge of office functions relaying messages or referring calls to superior or to other appropriate personnel. Screens, sorts and distributes all incoming correspondence to appropriate services departments. May handle ship messages; logs and distributes accordingly; prepares invoices for billing. - Maintains a number of records, logs, control sheets, department files. Instructions, Notices, Manuals, Bulletins, etc. - May maintain short term concessionaire contracts. Prepares monthly reports. - Prepares a variety of correspondence from rough or handwritten draft. - Work is performed independently and in conformance with established policies, procedures and regulations. Refers unusual problems to supervisorfor resolution. Review is made for accuracy, adequacy and adherence to regulatory material. - Uses appropriate software programs in the performance of duties. - Performs other related duties as assigned. Qualifications: GENERAL EXPERIENCE 1 year progressively responsible clerical or office work of any kind in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position. AND SPECIALIZED EXPERIENCE 1 year progressively responsible experience performing clerical or administrative support duties or experience in a related area which demonstrates the ability to perform the work of the position. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 2 year academic study above the high school level may be substituted for each 6 months of 1 year of general and 1 year specialized.



Job Detail

SALES ASSOCIATE (RPT/Major Appliances) - Navy Exchange Services (NEX)
Posted: May 06, 2022 02:13
HONOLULU, HI
Login to Apply
Read More

Job Description

Title: SALES ASSOCIATE (RPT/Major Appliances) Location: United States-Hawaii-Honolulu Job Number: 2200027Z Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer s needs. - Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card - Provide premier customer service. - Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer s individual needs. - Upselling products. - Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. - Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. - Completing various forms of paperwork reports and reconciliation INVENTORY - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments - Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products merchandise EXPERIENCE - Retail experience preferred but not required COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS - Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.



Job Detail

(CHEATHAM ANNEX) SALES ASSOCIATE (MINIMART) - Navy Exchange Services (NEX)
Posted: May 06, 2022 02:13
WILLIAMSBURG, VA
Login to Apply
Read More

Job Description

Title: (CHEATHAM ANNEX) SALES ASSOCIATE (MINIMART) Location: United States-Virginia-Williamsburg Job Number: 2200029K Job Summary: Sells general merchandise to customers exercising professional selling techniques. Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Assists in all aspects of ensuring full operation of the Food and Beverage Convenience Bar to include but not limited to opening and closing the Convenience Bar preparing displaying replenishing goods and cleaning stations and equipment as necessary. Duties and Responsibilities: Applicable to Minimarts operating a Food and Beverage Convenience Bar - Greets and engages customers in conversation for purposes of providing sales related assistance. Assists in the selection of merchandise and suggests additional items to complement the customer s selections. Where applicable offers customers the opportunity to purchase extended product warrantees. Explains coverage benefits and price. - Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress code uniform standards and assisting supporting sales team members to the maximum extent possible. - Becomes knowledgeable regarding merchandise selected including proper set-up use care characteristics of various product price points warrantee coverage etc. Communicates product-related information to customers knowledgeably and legibly. - Ensures assigned areas are fully stocked and merchandise is neatly arranged. Communicates with supervisor store manager etc. regarding stock additions deletions fast and slow selling merchandise customer preferences needs problems etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service job performance achievement of store department sales goals etc. - Completes sales transactions efficiently. Thanks customers for their patronage. - As required performs cash register transactions. Performs all types of cash register transactions cash charge check gift certificates layaway etc. in an accurate and procedurally correct manner. - Advises customers of upcoming sales events and services available throughout the Navy Exchange such as gift wrapping engraving delivery gift certificates etc. Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits. - Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation merchandise returns price matching check cashing rain checks etc. Handles customer returns and problems tactfully and efficiently. Applies store policies consistently and intelligently ensuring customer satisfaction as the end result. - Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons internal and external in order to deter theft. - Unpacks stages and moves merchandise as assigned. Assists in creating store displays and in performing periodic inventories. - Completes paperwork associated with merchandise inventory movement price adjustments customer returns cash register operation etc. accurately and completely. - Eligible for and participates in applicable commission and gainsharing sales incentive programs. - Is required to lift up to 25 lbs. as it relates to job duties including but not limited to assisting customers lifting merchandise assisting with stocking sales area as necessary etc. Applicable to Minimarts operating a Food and Beverage Convenience Bar Incumbents may be required to perform all or any combination of the following. - Open and close the Food and Beverage Convenience Bar. - Ensure all equipment is turned on during opening of the Minimart and turned off during closing i.e. display merchandiser signs etc. . - Preheats and display products in heated display merchandiser. - Ensure sufficient goods and products are readily available for customers by replenishing products and condiments i.e. napkins straws cups lids creamer sugar etc required in the holding bins on the beverage bar. - Ensure all products remaining at the close of business are time dated when placed in the refrigerator. - Ensure cleaning of small wares equipment throughout the day and at closing effective time dating of food and beverage products to ensure quality and food integrity. - Monitors the temperature on refrigerators and freezers a minimum of 3 times daily i.e. early morning mid-day and late afternoon to ensure equipment is maintaining required temperature. - May be required to attend a 4-hour food safety training session initially and required an annual refresher thereafter. Performs other related duties as assigned. Qualifications: No experience required. High school graduate or equivalent preferred.



Job Detail

Customer Service Clerk PT w/Benefits - Navy Exchange Services (NEX)
Posted: May 06, 2022 02:13
MARYSVILLE, WA
Login to Apply
Read More

Job Description

Title: Customer Service Clerk PT w/Benefits Location: United States-Washington-Marysville Job Number: 220002A0 -Position eligible for $300 hiring incentive for external hire (if applicable).- Come work for the Navy Exchange ...where you can have a retail career with a purpose!!!! We are a world-class retailer serving the best customers in the world: active duty and retired military and their families. If you really enjoy working with others, like variety, are detail-oriented, and have strong computer skills, this could be the job for you! We also offer an excellent benefits package and the opportunity to grow your career with us. No military affiliation is required. Job Summary: Performs a variety of duties in connection with NEX internal and external customer services operations. Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Duties and Responsibilities: - Greets and provides specialized services to customers. Performs transactions quickly, efficiently and professionally. Provides the following representative services: - Provides layaway services. Explains layaway policies and requirements. - Provides refunds, merchandise exchanges, and price adjustments, in accordance with NEX policy. - Takes and places customer special orders, as required. Computes cost and takes required deposit. Places orders promptly and follows up regularly with applicable Buyer/Vendor. Advises customer of delivery and updates status of order, as necessary. - Monitors status of rain checks issued to customers. Tracks orders and delivery. Advises customers of receipt of merchandise and arranges for pickup/delivery. Adjusts selling price and computes necessary accounting documentation. - Assists customers in opening NEXCARD accounts. Provides applications and basic program information. Assists customers with questions regarding their accounts, such as available balances, credit limits, etc. Accepts NEXCARD payments. - Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation, merchandise returns, price matching, check cashing, rain checks, etc. Is empowered and responsible for resolving customer problems and complaints consistently, tactfully and intelligently, ensuring customer satisfaction as the end result. Nonroutine issues are immediately referred to a higher level associate having authority to resolve the matter. - Interacts with customers and coworkers in a friendly and professional manner, which includes adhering to NEX dress codes/uniform standards, and assisting/supporting sales team members to the maximum extent possible. - Communicates information to customers knowledgeably and legibly. Follows up on commitments, and handles all details necessary to successfully complete the sales encounter. Thanks customers for their patronage. - Reviews stock assortments and communicates regularly with supervisor, store manager, etc. regarding additions, deletions customer preferences, needs, and problems, etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service, job performance, achievement of store/department sales goals, etc. - As required, performs cash register transactions. Performs all types of cash register transactions (cash, charge, check, layaway, gift certificate, etc.) in an accurate and procedurally correct manner. - Shops the competition to become familiar with commercial sector retail store sales events, policies, best practices, etc. - Advises customers of upcoming sales events, and services available throughout the Navy Exchange; such as gift wrapping, engraving, delivery, gift certificates, etc. - Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons (internal and external) in order to deter theft. - Completes paperwork associated with merchandise/inventory movement, price adjustments, customer returns, cash register operation, etc. accurately and completely. - Assists in training new associates in store programs and policies, as assigned. - Performs other related duties as assigned. Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience.



Job Detail

Quick Links
Top Employers
Find Your City
Headquarters
Copyright © 2024 ELEVATE U - EMPOWERING EVERYBODY. All Rights Reserved. | Your privacy is our priority, your personal information is never for sale.