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EXCHANGE MANAGER ($2-5M) - Navy Exchange Services (NEX)
Posted: Apr 16, 2022 00:29
GOOSE CREEK, South Carolina
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Title: EXCHANGE MANAGER ($2-5M) Location: United States-South Carolina-Goose Creek Job Number: 220001UH Job Summary: Manages all operations of a branch or location activity consisting of several departments including the retail store personalized services service station food outlets and concessionaires. Duties and Responsibilities: Directly responsible and accountable for the performance and mission effectiveness of the Exchange andor assigned departments as well as compliance with all operating procedures. Assesses the overall efficiency and integrity of assigned functions with particular emphasis on high risk areas that may be susceptible to loss such as inventory shrink shoplifting refund fraud paperwork error associate theft receiving and Open Purchase Order OPO errors. Ensures that all directives policies and regulations relative to the management of cost control and loss prevention initiatives are adhered to. Actively works to create an environment intolerant of internal and external theft paperwork error and inventory shrink. Plans and through subordinate supervisors directs all operations of the activity to ensure achievement of established sales and profit goals. Initiates corrective action as necessary. Implements NEXCOM policies and procedures coordinates operations with department managers andor supervisors. Monitors activity operations and recommends staffing requirements based on projected salesservices level goals. Responsible for uniform merchandise and assistance to military customers. Conducts meetings with associates and supervisors to ensure proper implementation of NEX programs and customer service. Performs administrative functions relating to the development of the activity budget and exercises obligational authority for the control of funds within prescribed limits. Researches and develops potential projects prepares project submissions and manages or assists in managing approved projects. Initiates correspondence relating to operational and administrative aspects of the activity. Responsible for the preparation and completion of required reports. Attends and represents the activity at operational and staff meetings and provides input on the activitys progress and goal achievements. Responsible for the personnel management of the activity. Reviews requests for equipment supplies etc. Carries out policy of courtesy and service. Works under the general direction of the District Vice President General Manager or other manager who provides overall guidance and assistance on matters of policy or procedures. Receives technical guidance and support from managers at the main Exchange. Exercises judgment and initiative in carrying out all phases of the activity. Work is reviewed in terms of efficiency of operations and effectiveness in meeting operating goals. Performs other related duties as assigned. TRAINING REQUIREMENT: Associate must receive hazardous material HazMat training within 90 days of hire per Department of Transportation regulations. Requires Secret S Security Clearance. The incumbent of this position must file a Financial Disclosure Report OGE Form 450 as required Qualifications: A total of 4 years consisting of the following: GENERAL EXPERIENCE: Three years experience in responsible work that enabled the applicant to gain a general knowledge of merchandising and retail practices and processes skill in dealing with others in persontoperson work relationships and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: One year of academic study above the high school level may be substituted for each 9 months of experience up to a maximum of a 4 year bachelors degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: One year of responsible experience which provided a knowledge of retail andor service type operations practices and procedures and an understanding of management methods and techniques utilized in monitoring developing and improving operational plans or similar work which demonstrated improving operational plans maintenance of inventory levels and stock controls customer services maintenance of equipment exempt or nonexempt supervisory experience and maintaining effective sanitation security and safety regulations or similar work which demonstrated the knowledge and abilities to perform the work of the position. Job: Retail/Services Sales/Operations, Customer Service



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SERVICES MANAGER - Navy Exchange Services (NEX)
Posted: Apr 16, 2022 00:29
GOOSE CREEK, South Carolina
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Title: SERVICES MANAGER Location: United States-South Carolina-Goose Creek Job Number: 220001U8 Job Summary: Responsible for the management of assigned services departments and concessionaire operations of an Exchange and its branches including management control of assigned personnel. Duties and Responsibilities: Analyzes financial statements management audit reports and other pertinent financial data to evaluate the degree of operational efficiency in terms of operating costs and utilization of Human Resources. Formulates operating budgets for assigned activities to include direct and indirect costs sales and profits. Conducts budget reviews and makes recommendations for change. Develops policies procedures and performance standards to be applied in administering the service functions. Makes recommendations on procedures and submits to designated supervisor. Develops and maintains procurement sources items and price lines for merchandise supplies and services to ensure patrons will be able to purchase services and products at the lowest practicable cost. Monitors procurement of merchandise for assigned service departments both warehouse and nonwarehouse controlled. Reviews and signs purchase orders ensuring a full range of patron services that will maximize profit potential. Establishes and promotes service departments merchandise plans and stock assortments including proper display of merchandise and pricing in coordination with Visual Merchandising Department. Responsible for the preparation and submission of applicable service department operational and production reports. Coordinates the preparation and submission of reports and the maintenance of operating recordsfiles. Estimates sales growth for departments based on annual financial planning program goals established by NEXCOM. Develops short and long range facility improvement and equipment replacement projects with the Facilities Maintenance Department. Maintains quality control of services rendered and products sold. Provides guidance and support to branch service locations. Visits branch Exchanges and locations to resolve problems in areas of responsibility and based on recurring problems andor those which may be common to several Exchanges recommends revisions to governing policies and procedures. Responsible for ensuring proper cash control and maintenance of cash receipts. Directly responsible for the performance and operational effectiveness of the Exchange andor assigned departments as well as compliance with all operating procedures. Analyzes the overall efficiency and integrity of assigned functions with particular emphasis on high risk areas that may be susceptible to loss such as inventory shrink shoplifting refund fraud paperwork error associate theft receiving and Open Purchase Order OPO errors. Ensures that all directives policies and regulations relative to the management of cost control and loss prevention are adhered to. Actively works to create an environment intolerant of internal and external theft paperwork error and inventory shrink. Works under the direction of the NEOGM or Operations Manager. Performs other related duties as assigned Qualifications: A total of 4 years experience consisting of the following: GENERAL EXPERIENCE: 3 years experience gained in administrative merchandising technical or other responsible work which enabled the applicant to gain a background in merchandising and store operational practices skill in dealing with others in persontoperson work relationships and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelors degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: 1 year of experience which provided a background in Services or Retail practices procedures and merchandising such as sales promotion display of merchandise and services developing and improving operational plans and controls maintenance of inventory levels and stock controls customer service maintenance of equipment exempt or nonexempt supervisory experience and maintaining effective sanitation security and safety regulations or similar work which demonstrated the knowledge and abilities to manage a service area. Job: Store Management



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(NEX NORFOLK HAIR CARE SHOP) RECEPTIONIST - Navy Exchange Services (NEX)
Posted: Apr 16, 2022 00:29
NORFOLK, Virginia
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Title: (NEX NORFOLK HAIR CARE SHOP) RECEPTIONIST Location: United States-Virginia-Norfolk Job Number: 220001QF Job Summary Performs receptionist duties in a hair care shop. Duties include greeting clients, scheduling appointments, maintaining records, and cash funds. Sells a variety of professional haircare products employing professional selling techniques. Duties and Responsibilities - Receives and greets clients, assists in choosing specific stylist. In charge of scheduling appointments and maintaining daily appointment book. - Answers the telephone, and responds to provide information to inquires regarding types of service performed within the hair care shop. - Sells a variety of haircare and beauty products to clients. Engages client in conversation for purpose of providing sales related assistance. Assists in selection of products and suggests additional items to complement the clients selection. - Become knowledgeable regarding haircare products, and other products merchandised in the salon (shop). Responsible for product display, pricing,and maintenance of displays. - Operates cash register according to established cash control procedures, prepares sales slips, computes change, accepts money and makes required change. Is responsible for cash fund and prepares daily salesperson's reports. - Maintains client records ( permanent wave and color) and files pertaining to the operation of the shop. (inventory of supplies, etc.) - Interacts with clients and coworkers in a professional and friendly manner. Adheres to NEX dress code at all times. - Maintains a high level of awareness in assigned areas and offer excellent customer service to all patrons (internal and external) in order to deter theft.Ensures 100% customer satisfaction. - May open and close shop as required. - Works under the general supervision of a designated supervisor who makes assignments. Work is performed within the framework of establishedpolicies and procedures. Work is reviewed for quality of service provided and client satisfaction achieved. - Helps prepare schedules and may operate a personal computer. - Performs other related duties as assigned. Qualifications: GENERAL EXPERIENCE Six 6 months of responsible clerical or office work of any kind in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE Graduation from a full 4 year or senior high school or possession of a General Education Development High School Equivalency Certificate GED.



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(NEX NORFOLK) SALES ASSOCIATE - HOUSEWARES - Navy Exchange Services (NEX)
Posted: Apr 16, 2022 00:29
NORFOLK, Virginia
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Title: (NEX NORFOLK) SALES ASSOCIATE - HOUSEWARES Location: United States-Virginia-Norfolk Job Number: 220001OS Job Summary: As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customer's needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Cross selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customer's individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge/specs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of products / merchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customer's peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDSWORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.



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SALES ASSOCIATE/ FAMILY SHOES - North Island Main - FLEX (0 -19.5 Hours) - Navy Exchange Services (NEX)
Posted: Apr 16, 2022 00:29
SAN DIEGO, California
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Title: SALES ASSOCIATE/ FAMILY SHOES - North Island Main - FLEX (0 -19.5 Hours) Location: United States-California-San Diego Job Number: 220001N0 Come work for us as a FEDERAL EMPLOYEE , and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE - Proactively engage and make a connection with customers. Asking questions and listening to customer's needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customer's individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. Using a Point of Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products/merchandise EXPERIENCE - Retail experience preferred but not required COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers, peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS - Basic math functions such as addition, subtraction, multiplication and division. REASONING ABILITY - Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS WORK ENVIRONMENT - This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Vision abilities include close vision, color vision, depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS - Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS - Available to work a variety of hours which may include early mornings evenings weekends and holidays. May work across multiple departments based upon business needs. The initial assignment is in the Family Shoes Department. Qualifications: No experience required. High school graduate or equivalent preferred.



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(NEX NORFOLK) SALES ASSOCIATE (MINIMART) - Navy Exchange Services (NEX)
Posted: Apr 16, 2022 00:29
NORFOLK, Virginia
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Title: (NEX NORFOLK) SALES ASSOCIATE (MINIMART) Location: United States-Virginia-Norfolk Job Number: 220001RY Job Summary: Sells general merchandise to customers exercising professional selling techniques. Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Assists in all aspects of ensuring full operation of the Food and Beverage Convenience Bar to include but not limited to opening and closing the Convenience Bar preparing displaying replenishing goods and cleaning stations and equipment as necessary. Duties and Responsibilities: Applicable to Minimarts operating a Food and Beverage Convenience Bar Greets and engages customers in conversation for purposes of providing sales related assistance. Assists in the selection of merchandise and suggests additional items to complement the customers selections. Where applicable offers customers the opportunity to purchase extended product warrantees. Explains coverage benefits and price. Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress codeuniform standards and assistingsupporting sales team members to the maximum extent possible. Becomes knowledgeable regarding merchandise selected including proper setup use care characteristics of various product price points warrantee coverage etc. Communicates productrelated information to customers knowledgeably and legibly. Ensures assigned areas are fully stocked and merchandise is neatly arranged. Communicates with supervisor store manager etc. regarding stock additions deletions fast and slow selling merchandise customer preferences needs problems etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service job performance achievement of storedepartment sales goals etc. Completes sales transactions efficiently. Thanks customers for their patronage. As required performs cash register transactions. Performs all types of cash register transactions cash charge check gift certificates layaway etc. in an accurate and procedurally correct manner. Advises customers of upcoming sales events and services available throughout the Navy Exchange such as gift wrapping engraving delivery gift certificates etc. Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits. Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation merchandise returns price matching check cashing rain checks etc. Handles customer returns and problems tactfully and efficiently. Applies store policies consistently and intelligently ensuring customer satisfaction as the end result. Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons internal and external in order to deter theft. Unpacks stages and moves merchandise as assigned. Assists in creating store displays and in performing periodic inventories. Completes paperwork associated with merchandiseinventory movement price adjustments customer returns cash register operation etc. accurately and completely. Eligible for and participates in applicable commission and gainsharing sales incentive programs. Is required to lift up to 25 lbs. as it relates to job duties including but not limited to assisting customers lifting merchandise assisting with stocking sales area as necessary etc. Applicable to Minimarts operating a Food and Beverage Convenience Bar Incumbents may be required to perform all or any combination of the following: Open and close the Food and Beverage Convenience Bar. Ensure all equipment is turned on during opening of the Minimart and turned off during closing i.e. display merchandiser signs etc.. Preheats and display products in heated display merchandiser. Ensure sufficient goods and products are readily available for customers by replenishing products and condiments i.e. napkins straws cups lids creamer sugar etc required in the holding bins on the beverage bar. Ensure all products remaining at the close of business are timedated when placed in the refrigerator. Ensure cleaning of small waresequipment throughout the day and at closing effective timedating of food and beverage products to ensure quality and food integrity. Monitors the temperature on refrigerators and freezers a minimum of 3 times daily i.e. early morning midday and late afternoon to ensure equipment is maintaining required temperature. May be required to attend a 4hour food safety training session initially and required an annual refresher thereafter. Performs other related duties as assigned. Qualifications: No experience required. High school graduate or equivalent preferred.



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CASHIER flexible PT - Navy Exchange Services (NEX)
Posted: Apr 16, 2022 00:28
BETHESDA, Maryland
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Title: CASHIER flexible PT Location: United States-Maryland-Bethesda Job Number: 220001AY Job Summary : As a Cashier you will be the face of our company you get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities : Customer Service Proactively engage and make a connection with customers. Asking questions and listening to customer's needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card. Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. Organization Maintaining checkout area appearance. Moving and restocking bags & packaging materials & labels. Sales Interact with customer to ensure they found everything they needed. Make suggestions to customer on latest trends and current promotions based on customers' individual needs. Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Maintaining change funds and accounts for sales receipts. Completing various forms of paperwork reports and reconciliation. Inventory Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories. Dependability Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned. Qualifications: Product Knowledge. Knowledge of Point-of-Sale systems. Experience Retail or relevant work experience preferred but not required. Communication Skills Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills Basic math functions such as addition subtraction multiplication and division. Ability to use a calculator and calculate percentages. Must be able to make change in American monetary units. Reasoning Ability Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. Physical Demands/Demands of the Work Environment This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. Other Skills : Enthusiastic friendly and energetic with a desire to provide outstanding service. Work hours: Available to work a variety of hours which may include early mornings evenings weekends and holidays. Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes: - Plexiglass guards at cash registers. - Cleaning protocols that include hand sanitizer and supplies to clean throughout the day. - Social Distancing by maintaining at least six feet between yourself and shoppers. - Face masks and gloves for Associates to wear during their shifts. Qualifications: Qualifications - External No experience required. High school graduate or equivalent preferred.



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DISTRICT OPERATIONS MGR SMALL STORES ($12.0 - $21.9 MIL) HAWAII - Navy Exchange Services (NEX)
Posted: Apr 15, 2022 06:05
PEARL HARBOR, Hawaii
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Title: DISTRICT OPERATIONS MGR SMALL STORES ($12.0 - $21.9 MIL) HAWAII Location: United States-Hawaii-Pearl Harbor Job Number: 220001V0 Job Summary: Manages, plans, directs, and coordinates a number of Mini Marts, Branch Stores, satellite locations or small Main Exchanges. Duties and Responsibilities: - Develops and manages operating budgets and financial performance. Makes periodic and frequent inspections of all assigned stores. Identifies and executes action to correct deficiencies, exploits areas of opportunity, and maximize operational performance. Follows up to ensure that prompt and proper corrective action has been taken. - Plans and executes retail and/or services programs through subordinate supervisors or managers, directs all activities of assigned retail store operations, ensuring compliance with all operating procedures. - Responsible for the operation of the Fresh Food and Food, Beverage & Convenience Bar programs within the assigned stores. Ensures programs are executed to program standard; to include meeting sales, profitability & waste targets, stocking, product rotation, ordering, etc. - Responsible for the achievement of established sales and profit goals. Initiates corrective action as necessary. Implements NEXCOM policies and procedures, coordinates operations with direct supervisors. Ensures that adequate staffing levels are maintained consistent with store expenses and customer service requirements. - Coordinates Exchange Quality of Life issues with the Installation Commanding Officer (ICO) or Officer in Charge (OIC) of assigned stores. Keeps the ICO or OIC informed of NEX performance, major initiatives and challenges. As appropriate, solicits ICO/OIC input on NEX business and service issues and ensures necessary support. - Reviews demographics of each location and provides input to Headquarters on merchandise assortments based on rate of sale. Implements enterprise SOPs for signing, shelf label management, planograms, phantom inventory, 5S backroom, and any other NEXCOM directed programs. - Ensures that all directives, policies and regulations relative to the management of inventory, cost control and loss prevention initiatives are adhered to. Actively works to create an environment intolerant to internal and external theft, paperwork error and inventory shrinkage. - Approves leave and vacations and associate schedules. Enforces enterprise work rules. Ensures that a continuing program of training is carried out. Interviews and participates in the selection of lead associates / managers and completes performance appraisals for store supervisors or managers. Reviews proposed disciplinary actions and resolves grievances and complaints. - Ensures all stores maintain a robust Premier Customer Service Program. Is responsible for CSI, WOMI, NPS, on line customer comment and other NEX customer service performance measures. - Ensures maximum and full utilization of all facilities & equipment. Ensures that a maintenance and repair program is in effect for all equipment and facilities to keep all assigned retail stores in excellent condition. Ensures, through subordinate supervisors, compliance with safety, security and fire prevention policies for all facilities. - Responsible for planning, coordinating and execution of small store refreshes, resets and minor / major projects. Ensures the development of required projects and timely submittal as part of NEXCOM's minor or major capital plans. - Carries out EEO policies and communicates support to subordinates - Performs other related duties as assigned. Reports to the District Vice Presisent who provides broad general direction. Recommendations, comments and resolutions are reviewed for adherence to established policies and for assurance that objectives are met. Work performance is reviewed and evaluated on the basis of overall results in meeting planned objectives and the improvement in operating district results. Qualifications: Requires a total of 8 years of required experience as indicated below: GENERAL EXPERIENCE: Three years of experience in administrative, merchandising, technical or other responsible work which enabled the applicant to gain a general knowledge of merchandising and operational practices; skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4 year bachelor's degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: Five years of progressively responsible experience which included 2 years Store Manager, General Manager, Branch Exchange Manager, District Operations Specialist or General Manager In Training experience which provided in-depth knowledge of retail and/or services merchandising and operations management, policies and procedures; including analysis of operating budgets and results, inventory management practices and procedures; development and evaluation of sales objectives and expense control programs. Job: Store Management



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AUTOPORT CUSTOMER SERVICE CLERK - Port Hueneme, Part-Time (20-34.9 Hours) - Navy Exchange Services (NEX)
Posted: Apr 15, 2022 06:05
PORT HUENEME, California
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Title: AUTOPORT CUSTOMER SERVICE CLERK - Port Hueneme, Part-Time (20-34.9 Hours) Location: United States-California-Port Hueneme Other Locations: United States-California, United States Job Number: 220001VS Come work for us and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists, and their families. Job Summary: Performs a variety of customer service duties which involve inventory management control taking special orders assisting customers with special requests providing layaway services resolving customer complaints etc. Duties and Responsibilities: Takes special orders for authorized merchandise including items from mail order catalog assists customers in selecting merchandise preparing required forms and determining cost and shipping charges. Coordinates with procurement personnel maintains appropriate files and followup as required. In cases of delayed merchandise notifies customers of new arrival date and coordinates delivery of merchandise. Upon receipt of merchandise checks for agreement with original order and as required makes necessary computations with regard to shipping charges and markup notifies customers of merchandise arrival and coordinates delivery. Provides patrons with specific product information based on knowledge of manufacturers catalogues and data obtained from company representatives. Completes appropriate documents for payment by deferred payment plan DPP indicating initial and subsequent payments. Checks for proper identification and entitlement for use of the DPP as required. Provides layaway services which include identifying items to be laid away as well as determining in accordance with prescribed policies and procedures the amount of deposit required and schedule of payments. Followsup with customer on delinquent payments. Cancels layaways refunds monies and returns merchandise to sales area when payments are not made. Resolves customer complaints and is authorized to make refunds or adjustments for goods returned checks merchandise for damage or ticket switching. Ensures that sales receipts accompany refund or exchange requests contacts authorized personnel to return merchandise to sales floor or backup storage area. As necessary provides assistance to customers on product warranty and related problems. Takes orders in connection with the repair of items such as electrical appliances and gardening equipment. Maintains log of items sent to designated companies indicating name of individual serial number of item date brought in and other pertinent information. Follows up with companies and notifies customer when repair is made. Maintains inventory stock cards on furniture andor appliances to reflect the warehouse inventory balance. Posts to appropriate records the number and category of merchandise sold from documentation provided by sales personnel. As required posts merchandise transfers and reports of goods received to ensure proper inventory balance. Documentation includes transfer of furniture and appliances to various locations of the Exchange. As required checks merchandise transfers and ensures requested items are boxed and shipped out. Arranges for necessary transportation to brancheslocations. Completes merchandise transfers including extending cost and totaling amounts. Maintains appropriate records and logs relating to customer services transactions. Maintains catalogs and price sheets of authorized items in a current status. Operates cash register in accordance with established cash control procedures and is responsible for own cash change fund. May be required to perform such duties as preparing chargebacks maintaining number controls for documentation required by various exchange departments and requisitioning supplies needed for the store. Carries out policy of courtesy and service. Exercises tact good manners and courtesy when serving and assisting customers and fellow associates. Responds to inquiries and provides assistance in a prompt and friendly manner. Understands that the customer comes first and actively seeks to become knowledgeable concerning store policies merchandise sold and services offered. Performs other related duties as assigned PHYSICAL DEMANDSWORK ENVIRONMENT: This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES May work across multiple departments based upon business needs. The initial assignment is at Autoport. Qualifications: GENERAL EXPERIENCE: 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Study completed in a college university or junior college above the high school level may be substituted on the basis of onehalf academic year of study for 6 months of experience.



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SALES ASSOCIATE- SAN DIEGO BAYVIEW MINI MART - FLEX (0-19.5 HOURS) - Navy Exchange Services (NEX)
Posted: Apr 15, 2022 06:05
SAN DIEGO, California
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Title: SALES ASSOCIATE- SAN DIEGO BAYVIEW MINI MART - FLEX (0-19.5 HOURS) Location: United States-California-San Diego Job Number: 220001VP Come work for us as a FEDERAL EMPLOYEE , and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE: Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION: Maintaining store appearance. SALES: Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY: Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY: Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE: Basic knowledge of products/merchandise EXPERIENCE: Retail experience preferred but not required. COMMUNICATION SKILLS:Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS: Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY: Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT: This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS: Enthusiastic, friendly and energetic with a desire to provide outstanding service. WORK HOURS: Available to work a variety of hours which may include early mornings evenings weekends and holidays By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: No experience required. High school graduate or equivalent preferred.



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FOOD SERVICE WORKER - Navy Exchange Services (NEX)
Posted: Apr 15, 2022 06:05
PENSACOLA, Florida
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Title: FOOD SERVICE WORKER Location: United States-Florida-Pensacola Job Number: 220001VD Job Summary Performs various tasks involved in the preparation, serving food and maintaining cooking/serving equipment and areas in a clean and orderly condition. May be required to operate a cash register. Duties and Responsibilities: Performs one or more of the following duties Prepares a variety of cold sandwiches and fruit and vegetable salads slices meats cheese and bread prepares assorted beverages. Washes cuts scrapes chops dices and peels raw fruits and vegetables for cooking. Performs various tasks in connection with the preparation of a limited variety of fast foods involving a grill microwave oven andor deep fryer. Places pizza shells in oven and removes after designated time period or visually determines readiness of pizza cuts pizza pies into slices in accordance with prescribed portioning requirements. Removes preprepared frozen dough cookies from refrigerator and bakes them in accordance with specific instructions. Baste with egg and sprinkle with a variety of toppings following established guidelines. Sells cakes cookies and other bakery products novelties cuts large cakes into requested size andor weights as required. Sets up serving counters by sorting and stacking such items as dishes and glasses and arranging silverware arranges salads desserts cold beverages etc. stocks condiment stands selfservice milk and ice cream cabinets and hot and cold drink dispensers. Removes soiled dishes from tables and carries to kitchen either by tray or hand cart washes and sterilizes flatware glassware dishes and cooking utensils by hand or machine as required. Maintains work area in a clean and orderly condition adhering to all sanitary rules and regulations. Keeps counter and other equipment and appliances clean and sanitary. Serves customers at counter receives orders and serves food and beverages in accordance with prescribed portions. May operate cash register computes charges collects and accounts for cash. Assists with the putting away of stock delivered in shipments from vendors assists with restocking service refrigeratorsfreezers throughout the kitchen area. May assist in training associates. May requisition food items and receive merchandise as required. Assists in inventory taking. May open andor close the location. Adheres to Navy Exchange Customer Service standards by maintaining a neat clean appearance and wearing appropriate uniformname tag as required. Exercises tact good manners and courtesy when serving and assisting customers suggests substitutes when items are not available and informs customers of specials. Provides service in a prompt and friendly manner ensuring that the food items are presented in an attractive and appetizing way. Furnishes each customer with a register receipt and thanks the customer for their patronage. Performs other related duties as assigned.. PHYSICAL EFFORTS Frequently lifts or moves objects up to 45 pounds. Is required to stand constantly and walk in accomplishment of duties. WORKING CONDITIONS Work in areas which are uncomfortably warm damp and noisy. Exposed to minor cuts bruises burns and scalds. There is danger of slipping on wet floors or where food or beverages have dropped. Qualifications: Six months experience performing various tasks involving the preparation and serving of food. Physical requirements Frequently lifts or moves objects up to 45 pounds. Is required to stand constantly and walk in accomplishment of duties.



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NGIS FRONT DESK ASSOCIATE - Navy Exchange Services (NEX)
Posted: Apr 15, 2022 06:05
PENSACOLA, Florida
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Title: NGIS FRONT DESK ASSOCIATE Location: United States-Florida-Pensacola Job Number: 220001UK Job Summary : Position is responsible for performing front desk andor reservation functions for the lodging program. Duties and Responsibilities : Ensures security of all guests is maintained at all times Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude demonstrate effective communication skills professionally interact with guests answering guest questions concerning hotel facilities and provide information about local attractions. Provide assistance in handling customer complaints involving management as necessary. Utilizes the Property Management System PMS to access the guest information retrieve reservation information change or cancel reservations as requested by the guest or register guests. Verifies registration information secures a credit card for incidental expenses and authorizes credit card for room charges. Provides guests with their room key or card. Receives requests and processes reservations within established guidelines. When rooms are not available provides a certificate of nonavailability CNA andor alternative lodging in the area. Registers and assigns rooms to guests issuing room keys or cards transmitting and receiving messages keeping records of occupied rooms and guest accounts making and confirming reservations and presenting statements to and collecting payments as necessary. Receives and is accountable for a change fund. Prepares Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures. Responsible for inventorying all keys and any other supplies or amenities maintained at the front desk. Keeps the front desk and lobby area clean and neat. May be required to run and print various reports from the PMS such as Expected Arrivals Departure List InHouse Guest List and Night Audit reports to include Daily Monthly and Annual occupancy reports. PAS 10232020 Verifies charges for correctness makes appropriate changes if errors occur and completes all computer generated reports as assigned and notates any account discrepancies for action by management. PAS 10232020 Answers phones and transfers calls to appropriate individuals and replies to guest questions. Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guest to a different room when required. May be required to retrieve Lost and Found items and contact the guest regarding lost or found items. The position may require a rotating shift schedule. Work hours may be scheduled for anytime during a 24 hour day 7 days a week. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE : One year of experience in administrative professional investigative or other responsible work which enabled the applicant to gain a general knowledge of business practices and administrative processes skill in dealing with others in persontoperson work relationships and the ability to exercise mature judgment. Ability to effectively communicate both orally and written with proficient English. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE : 1 year of academic study above the high school level successfully completed in a hotellodginghospitality school may be substituted at the rate of onehalf academic year of study for 6 months of general experience provided such study included a minimum of 6 semester hours or the equivalent per year in subjects related to the specialized field. AND SPECIALIZED EXPERIENCE : One year of responsible experience in administrative supervisory professional or technical work that demonstrated knowledge of front of house hospitality operations or similar work which demonstrated knowledge and abilities within a guest services environment. Including basic math and reading skills experience with computers knowledge of software programs including knowledge of the property management system and experience handling large amounts of cash.



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Sales Associate (Jet Mart) PT w/Benefits - Navy Exchange Services (NEX)
Posted: Apr 15, 2022 06:05
LEMOORE, California
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Title: Sales Associate (Jet Mart) PT w/Benefits Location: United States-California-Lemoore Job Number: 220001WT Come work for the Navy Exchange...where you can have a retail career with a purpose! We are a world-class retailer serving the best customers in the world: active duty and retired military and their families. No military affiliation is required. Job Summary As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer's needs. - Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card - Provide premier customer service. - Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer's individual needs. - Upselling products. - Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs. - Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer. - Completing various forms of paperwork, reports, and reconciliation INVENTORY - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories) DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments - Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products/merchandise EXPERIENCE - Retail experience, preferred but not required COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS - Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY - Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays. Qualifications: No experience required. High school graduate or equivalent preferred.



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Housekeeping Supervisor FT w/Benefits - Navy Exchange Services (NEX)
Posted: Apr 15, 2022 06:05
SILVERDALE, Washington
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Title: Housekeeping Supervisor FT w/Benefits Location: United States-Washington-Silverdale Job Number: 220001WB Come work for the Navy Gateway Inn & Suites...where you can have a hospitality career with a purpose! We serve the best customers in the world: active duty and retired military and their families. NGIS provides Priority-One lodging for the Official Temporary Duty (TDY) traveler. If you really enjoying working with others, like variety, and want to improve the health and well-being of our service members and their families, this could be the job for you!! This position is located at NGIS Bangor. No military affiliation is required. Job Summary: This position is responsible for supervising and assisting the housekeeping department and overseeing all housekeeping operations to include custodial services and laundry operations. Qualifications: No experience required. High School graduate or equivalent and housekeeping experience including leader or supervisory experience which maybe preferred. Physical requirements moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment.



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NGIS CUSTODIAL WORKER (HOUSEKEEPER) - ANDERSEN - FLEX - Navy Exchange Services (NEX)
Posted: Apr 15, 2022 06:05
SANTA RITA, Guam
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Title: NGIS CUSTODIAL WORKER (HOUSEKEEPER) - ANDERSEN - FLEX Location: United States-Guam-Santa Rita Job Number: 220001WX Job Summary: Incumbents of this position are responsible for managing businessbased lodging for a mobile defense community. The NGIS program provides services amenities and accommodations that are similar to those provided by quality commercial hotels. Duties and Responsibilities: Performs varying degrees of in cleaning processes. Demonstrates proficiency related to daily service checkout deep cleaning and special project cleaning assignments based on Lodging program cleaning standards. Vacuums sweeps and mops floors dusts polishes cleans and moves furniture. Removes trash places in dumpsters and replaces liners. Places proper number of amenities in room to include consumablesnonconsumables linen kitchen and bathroom. Removes and replaces bed linen inspects mattresses and pullout sofas and movesrepositions beds upon guest checkout weekly or at a guests request. . Cleans walls doors ceilings standupceiling fans light fixtures exterior of air vents windows sills tracks blinds and curtains. Cleans coffee makers ice buckets beverage kits refrigerators stove tops cookware utensils cutlery cupsglasses plates sinks counters ovens ranges cupboards drawers and microwaves to include proper programming of its respective clocktime. Ensures dishwashers are clean and in working condition. Cleans vanities mirrors hardware cabinetsshelving toilets bath tubsshower stalls tile and bathroom exhaust fans. Replaces bathroom terry and linens to include shower curtains. Cleans irons removes excess water and replaces as necessary cleans ironing boards and replaces covers as necessary cleans and ensures proper functionality of luggage racks and ensures proper numbers of clean malefemale hangers are available in closets. Cleans washers and dryers and ensures machines are operational. Ensures inroom guest directories are clean and organized TVs are clean and programmed to proper channel and volume alarm clocks are properly programmed with backup battery and in room phones are clean properly programmed and in working condition. Cleans common area spaces to include vending rooms and ice machines laundry rooms elevators break rooms walkways corridors stairwells office spaces lounges storerooms and storage spaces. Performs deep cleaning as required by program standards e.g. on a scheduled basis and upon checkout of guests in pet friendly rooms and in rooms that had an ADA service animal which includes but is not limited to defrosting the refrigerator cleaning windows inside and out replacing andor cleaning drapes moving furniture and cleaning normally hidden areas carpet cleaning shampoo andor spot treatment cleaning wallswoodwork and other such tasks. Counts sorts inspects and prepares linen for operational use. Applies Blood Borne Pathogen criteria to determine potential safety concerns related to contaminated linens and applies appropriate NGIS protocols during daily service activity. Completes maintenance requests for items broken defective or in need of replacing. Performs basic routine maintenance on vacuum cleaners by cleaning all areas and replacing filters as necessary. Maintains the cleanliness inventory and organization of housekeeping carts and linen carts. Reports any damages or valuables e.g. large amounts of cash jewelry or confidentialsensitive information left out in the open by guests to the Supervisor. Reports any activity that appears unsafe illegal or suspicious to the Supervisor. Interacts professionally with guests and other team members displays a positive attitude utilizes effective communication skills and assists guests to include answering questions concerning hotel facilities and provides information about on base and local attractions. Communicates with the front desk when identifying lost and found items by annotating all relevant information to facilitate retrieval of the item for that specific guest. Maintains key control for assigned key and reports any issues immediately to the Supervisor. Performs other related duties as required Qualifications: No experience required High School graduate or equivalent preferred. Physical requirements moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment including the ability to lift up to 45 pounds is required. Note This position is subject to a favorable National Agency Check NAC. This position is required to attend and complete mandatory training programs to obtain housekeeping certification and recertification. Training is provided in varying environments such as classroomtrainer led online selfguided courses virtualled courses and hands on training. The incumbent is required to obtain a housekeeping certification within 120 days of employment.



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FRONT DESK ASSOCIATE FLEX (up to 19.5hrs/wk) - Navy Exchange Services (NEX)
Posted: Apr 15, 2022 06:05
PATUXENT RIVER, Maryland
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Title: FRONT DESK ASSOCIATE FLEX (up to 19.5hrs/wk) Location: United States-Maryland-Patuxent River Job Number: 220001VG Job Summary: Position is responsible for performing front desk and/or reservation functions for the lodging program. Duties and Responsibilities: Ensures security of all guests is maintained at all times Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude, demonstrate effective communication skills, professionally interact with guests, answering guest questions concerning hotel facilities and provide information about local attractions. Provide assistance in handling customer complaints involving management as necessary. Utilizes the Property Management System (PMS) to access the guest information, retrieve reservation information, change or cancel reservations as requested by the guest, or register guests. Verifies registration information, secures a credit card for incidental expenses, and authorizes credit card for room charges. Provides guests with their room key or card. Receives requests and processes reservations within established guidelines. When rooms are not available provides a certificate of non-availability (CAN) and/or alternative lodging in the area. Registers and assigns rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guest accounts, making and confirming reservations, and presenting statements to and collecting payments as necessary. Receives and is accountable for a change fund. Prepares Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures. Responsible for inventorying all keys and any other supplies or amenities maintained at the front desk. Keeps the front desk and lobby area clean and neat. May be required to run and print various reports from the PMS such as Expected Arrivals, Departure List, In-House Guest List, and Night Audit reports to include Daily Monthly and Annual occupancy reports. Verifies charges for correctness makes appropriate changes if errors occur and completes all computer generated reports as assigned and notates any account discrepancies for action by management. Answers phones and transfers calls to appropriate individuals and replies to guest questions. Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guest to a different room when required. May be required to retrieve Lost and Found items and contact the guest regarding lost or found items. The position may require a rotating shift schedule. Work hours may be scheduled for anytime during a 24-hour day, 7 days a week. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE One year of experience in administrative professional investigative or other responsible work which enabled the applicant to gain a general knowledge of business practices and administrative processes skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment. Ability to effectively communicate both orally and written with proficient English. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 year of academic study above the high school level successfully completed in a hotel/lodging/hospitality school may be substituted at the rate of one-half academic year of study for 6 months of general experience provided such study included a minimum of 6 semester hours or the equivalent per year in subjects related to the specialized field. AND SPECIALIZED EXPERIENCE One year of responsible experience in administrative supervisory professional or technical work that demonstrated knowledge of front of house hospitality operations or similar work which demonstrated knowledge and abilities within a guest services environment. Including basic math and reading skills experience with computers knowledge of software programs including knowledge of the property management system and experience handling large amounts of cash.



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MAIL CLERK (COURIER) - Navy Exchange Services (NEX)
Posted: Apr 15, 2022 06:05
VIRGINIA BEACH, Virginia
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Title: MAIL CLERK (COURIER) Location: United States-Virginia-Virginia Beach Job Number: 220001WK Job Summary : Responsible for the receipt, sorting, processing and distributing of outgoing/incoming mail and packages. Duties and Responsibilities: - Picks up and delivers incoming and outgoing mail daily to and from the U.S. Postal Service. - Processes incoming/outgoing mail in accordance with established procedures and postal regulations. - Receives articles to be mailed express delivery. Processes in accordance with established procedures and maintain copy of Express Mail Service receipts for reference. - Sorts incoming mail for distribution to appropriate offices and Exchanges. Reads and routes mail to a substantial number of points or individuals. - Operates a number of mail room machines such as postage meter, scaling, etc. Performs routine servicing of equipment and makes corrections to simple operational malfunctions. - Collects, arranges and files a variety of documents/envelopes and maintains documents following established procedures. Maintains number control logs of documents received. - Maintains various logs in connection with the postage machine, checks, RGRs, invoices, chargebacks, etc. Maintains a current locator system; renders directory service for mail. - Assists in processing facsimile transmissions. - May operate a motor vehicle in picking up and delivering mail, messages, airline tickets, etc., in accordance with established procedures. - Works under the general supervision of a designated supervisor who makes assignments. Work is performed independently within the framework of established policies and procedures and regulations. Refers unusual problems to supervisor for assistance. Review is made for accuracy, timeliness of assignments and satisfactory results obtained. - Performs other related duties as assigned. JOB REQUIREMENTS : If incumbent operates a motor vehicle: 1. Must possess a valid state driver's license or a valid commercial driver's license (CDL). 2. Must possess the knowledge and skills necessary to operate a motor vehicle safely Qualifications: GENERAL EXPERIENCE: Six (6) months of responsible clerical or office work of any kind in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Graduation from a full 4 year or senior high school or possession of a General Education Development High School Equivalency Certificate (GED).



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BUYER (LEVEL II) - Commercial Uniforms Insignia and Accessories - Navy Exchange Services (NEX)
Posted: Apr 15, 2022 06:05
VIRGINIA BEACH, Virginia
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Title: BUYER (LEVEL II) - Commercial Uniforms Insignia and Accessories Location: United States-Virginia-Virginia Beach Job Number: 220001W8 To be a part of helping our Military service members dress for success is more than a call to action. It is knowing and seeing how your procurement decisions makes a difference on the front line ensuring our sailors are mission ready. This is the best Buying position you want for your career. Yes we have great benefits. But this is not where you just come for the benefits, you are here for the mission. Remember we are a Federal employer with world class benefits: - Competitive salary - Benefits begin on DAY ONE include: Medical, Dental, Vision, Life, Short/Long Term Care, 401(k) matching & Pension Plan - Aggressive leave accrual - Tuition reimbursement program - Tax free shopping and so much more! And so much more...... Job Summary: Responsible for an advanced level of buying responsibility of highly complex and/or a broad range of merchandise categories, value, locations. Serves in an expanded supervisory capacity to include Buyer and / or Associate Buyer for category in direct area of responsibility, providing strategic direction, and coaching and mentorship opportunities to build the competitive skill set of direct reports and support staff. Maximizes sales and profitability for assigned group of businesses through the development and implementation of strategy, analysis, and appropriate reaction to sales trend. Duties and Responsibilities: - Leads the development and implementation of business strategy for highly complex, specialized and /or multiple categories of responsibility to achieve departmental sales, gross margin, and turnover objectives for a worldwide omni-channel retail organization. - Responsible for the leadership, supervision and development of a staff consisting of Buyers, Associate Buyer(s), Assistant Buyer(s), Merchandiser(s), as appropriate. Mentors Associate Buyer on the development of strategic positioning, vendor negotiations, category/assortment planning, and marketing strategy. - Analyzes market trends and offerings to develop, execute and maintain merchandise stock assortments, business strategies and goals and seasonal plans for assigned merchandise departments. - Negotiates with vendors to obtain most favorable prices and allowances to achieve sales and profit objectives for basic and seasonal merchandise. - Manages vendor performance. - Global sourcing for private label, seasonal and basic merchandise as appropriate. - Works with other cognizant codes to develop space allocation, adjacencies, seasonal merchandise, visual guidelines and planograms for store sets and renovations. - Develops and executes marketing plan for assigned departments. Oversees order placement and tracking to ensure timely receipt of merchandise. - Maximize coop of market development funds. - Works closely with the Divisional Merchandise Manager, Inventory and Financial Planning Teams to plan sales, gross profit and stock turn both seasonally and annually, as well as maintaining an in-season forecast on a monthly basis. - Works closely with Divisional Merchandise Manager, Inventory and Financial Planning teams to analyze financial performance using tools such as, but not limited to, Data Warehouse and Category Scorecard to ensure established goals are being met and takes appropriate corrective action when necessary. - Works closely with Divisional Merchandise Manager and Inventory Planning teams to determine and execute automated methods of replenishment - Works with Financial and Inventory Planning teams to determine optimal order size, inventory levels and allocations needed to achieve merchandising and financial goals. - Prepares merchandise information and training for Communication Guide through Weekly Retail Focus, Seasonal Trend Directives, Merchandise Adjacency and Presentation Guides, Special /Unadvertised Buyer Promotions, new Products and Vendor launches, Flex Zone Directives, Return to Vendor Directives, Pricing Errors Directives, Product Hold updates, Ad Flyers Errors, In Stock Issues - Conducts store visits as appropriate to evaluate merchandise presentation, customer demographics, stock assortments and inventory levels. Works closely with store management to address and maximize business opportunities. - Provides associate training seminars as appropriate. - Attends trade shows and markets as appropriate - Performs other related duties as assigned. - Maintain collaborative partnerships with vendors and internal and external colleagues. - Works under the general supervision of the Divisional Merchandise Manager. Operates independently within the Framework of NEXCOM policies, procedures, and regulations. Exercises independent judgment and approach in routine and non- routine situations. Consults with supervisor on such issues as policy matters, deviations from normal procedures or unusual circumstances. Performance is evaluated on operational performance, skills evaluations, customer service, collaboration and teamwork, leadership and established individual performance objectives. The incumbent of this position must file a Financial Disclosure Report (OGE) Form 450, as required. Qualifications: Total of 8 years of experience consisting of the following GENERAL EXPERIENCE 3 years general experience which was gained in administrative merchandising technical or other responsible work which enabled the applicant to gain a knowledge of merchandising and procurement practices skill in dealing with others in personto person work relationships and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 year of education above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelors degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE 5 years of progressive experience which provided background in procurement practices methods and procedures developing and maintaining opentobuy selecting sources of supply comparison shopping review of merchandise for pricing markdowns and stock rotation planning and developing sales promotions and other merchandise controls or similar work which demonstrated the knowledge and ability within the procurement operational area. Job: Buying



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ASSOCIATE INVENTORY PLANNER / Inventory Planner (Convenience) Hybrid Remote - Navy Exchange Services (NEX)
Posted: Apr 15, 2022 06:05
VIRGINIA BEACH, Virginia
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Title: ASSOCIATE INVENTORY PLANNER / Inventory Planner (Convenience) Hybrid Remote Location: United States-Virginia-Virginia Beach Job Number: 220001W7 Note: This annoucement is hybrid remote....3 days in office/ 2 days remote. Also, this a progression postion in which the Incumbent may progress noncompetitively to an Inventory Planner position NF04B upon the completion of qualification requirements and training within a 2 year timeframe advancement is not permitted with



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(NEX OCEANA CAR CARE CENTER) AUTOMOTIVE TECHNICIAN - Navy Exchange Services (NEX)
Posted: Apr 15, 2022 06:05
VIRGINIA BEACH, Virginia
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Title: (NEX OCEANA CAR CARE CENTER) AUTOMOTIVE TECHNICIAN Location: United States-Virginia-Virginia Beach Job Number: 220001W6 Job Summary: Makes repairs and services a variety of components accessories and parts on the many systems of automobiles trucks vans forklifts etc. Performs state safety inspections. Duties and Responsibilities: Examine vehicles to determine extent of maintenance and repairs required. Make repairs that can be accomplished by cleaning reinstalling or replacing defective parts or components of vehicle systems. Determine if parts should be cleaned and reinstalled or replaced. As necessary remove and replace parts with parts of the same fit and fitness of original equipment whether aftermarket or original equipment manufacturer OEM. Make settings and adjustments of components to OEM specification. Use a variety of common hand tools such as wrenches pliers screw drivers sockets and ratchets impact tools ignition tools and others. Perform prescribed testsinspections including test driving using such specialized equipment as infrared engine analyzer compression gauge and computerized diagnostics to insure vehicles meet manufacturers recommended specifications. Using state prescribed special testing and inspection equipment performs required state inspections and tests. Where deficiencies are noted withholds sticker and informs vehicle owner of the need for deficiency corrections quoting from the state manual as necessary. Perform checklists as prescribed to ensure all components are examined including belts hoses steering linkage tires brakes fuel system lights wipers glass etc. Study and plan maintenance and repairs to OEM specification using professional management information systems MIS technical manuals diagrams and experience. Test and adjust vehicle systems to meet OEM performance specifications. Maintain automotive equipment in good serviceable condition. Consult with Service Advisors recommending comprehensive repairs and maintenance of customer vehicles. Exercise tact good manners and courtesy when serving and assisting customers. This is expressed by tactfully responding to patron inquiries and assisting patrons in a prompt and friendly manner. Receive assignments from a supervisor orally or in the form of repair orders. Select tools and determine methods of use receiving advice and guidance on connection with unusual problems which may arise. Completed work is reviewed for acceptability and conformance with requirements. Performs other related duties as assigned. ASE Certifications for assigned work responsibilities are required. XW08 Technicians must possess 1 - 4 of the following ASE Certifications: A4 - Suspension Steering A5 - Brakes A6 - Electrical Electronic Systems A7 - Heating Air Conditioning A8 - Engine Performance Failure to maintain current ASE Certifications may result in a position downgrade or termination due to failure to meet job requirements. PHYSICAL EFFORT Is required to stand stoop bend stretch and work in tiring and uncomfortable positions where parts worked on are in hardtoreach places. Frequently lifts parts and equipment weighing up to 20 pounds occasionally may lift and carry items weighing up to 50 pounds. WORKING CONDITIONS Normally works inside on concrete floors where it is drafty and noisy and where fumes from vehicles are present and occasionally outside sometimes in bad weather. Is exposed to dirt dust and grease and is subject to cuts bruises burns shocks and strains. TRAINING REQUIREMENT Associate must receive hazardous material HazMat training within 90 days of hire per Department of Transportation regulations Qualifications: EXPERIENCE One year of experience that provided or required knowledge and ability to perform automotive repair and maintenance services on automobiles trucks vans or forklifts etc. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Two years of automotive technical study may substitute one year of experience. CERTIFICATION Automotive Service Excellence ASE Series A Certifications are required. Acceptable certifications in Series A are determined by the hiring manager and based on the category of automotive repair services to be provided. One or up to four of the following ASE Series A Certifications may be required. Candidates with automobile manufacturer certifications in these areas may also qualify. Steering and Suspension A4 Brakes A5 ElectricalElectronics A6 Heating Ventilation and Air Conditioning A7 Engine Performance A8 May be substituted with Series L1 PHYSICAL REQUIREMENTS Is required to stand stoop bend stretch and work in tiring and uncomfortable positions where components worked on are in hardtoreach places. Frequently lifts parts and equipment weighing up to 20 pounds occasionally may lift and carry items weighing up to 50 pounds.



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(NEX PORTSMOUTH SCOTT CENTER) - SALES ASSOCIATE ELECTRONICS - Navy Exchange Services (NEX)
Posted: Apr 15, 2022 06:05
PORTSMOUTH, Virginia
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Title: (NEX PORTSMOUTH SCOTT CENTER) - SALES ASSOCIATE ELECTRONICS Location: United States-Virginia-Portsmouth Job Number: 220001V3 Job Summary : As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of productsmerchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDSWORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.



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(NEX PORTSMOUTH MINI MART) - SALES ASSOCIATE - Navy Exchange Services (NEX)
Posted: Apr 15, 2022 06:05
PORTSMOUTH, Virginia
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Title: (NEX PORTSMOUTH MINI MART) - SALES ASSOCIATE Location: United States-Virginia-Portsmouth Job Number: 220001V2 Job Summary : As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of productsmerchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS / WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.



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SUPERVISORY SALES ASSOCIATE (STUDENT STORE) *PART TIME WITH BENEFITS* - Navy Exchange Services (NEX)
Posted: Apr 15, 2022 06:05
GOOSE CREEK, South Carolina
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Title: SUPERVISORY SALES ASSOCIATE (STUDENT STORE) PART TIME WITH BENEFITS Location: United States-South Carolina-Goose Creek Job Number: 220001XC Job Summary: As a Supervisory Sales Associate you will be the face of our company to both the associates and our customers You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You will also be a team leader to the associates ensuring the work environment is positive and productive. Through a continuous learning environment you will be able to stay current on products we sell and able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: Customer Service Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card. Provide premier customer service Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. Organization Maintaining store appearance. Sales Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation Inventory Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories Responsible for the security of cash fixed assets and merchandise inventory. Providing direction on assignments including prioritizing projectstasks managing merchandise and inventory. Dependability Adherence to assigned work schedule. Accurate and complete follow through on work assignments. Supervisory Requirements Provides effective leadership demonstrates ability to direct train and motivate associates sets a positive example. Responsible for providing coaching and feedback timely and professionally. Provide direction work assignments training to sales associates provide input to Department Manager on associate performance. May openclose locations. Other Duties as assigned QUALIFICATIONS Product Knowledge Moderate level of knowledge of productsmerchandise Provide trainingdocumentation to sales associates on product features Experience 12 years of Retail or relevant work experience required 1 year of lead or supervisory experience required. Communication Skills Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills Basic math functions such as addition subtraction multiplication and division. Ability to use a calculator and calculate percentages and ratios. Must be able to make change in American monetary units. Reasoning Ability Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. Ability to defuse escalated exchanges and create winwin situation. PHYSICAL DEMANDSWORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays. Qualifications: GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. AND SPECIALIZED EXPERIENCE 1 year progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of onehalf academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience. Candidates must have demonstrated in their work experience or training that they possess or have potential to develop the qualities of successful supervision.



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SENIOR SALES ASSOCIATE (UNIFORMS) - Navy Exchange Services (NEX)
Posted: Apr 15, 2022 06:05
GOOSE CREEK, South Carolina
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Title: SENIOR SALES ASSOCIATE (UNIFORMS) Location: United States-South Carolina-Goose Creek Job Number: 220001WL Job Summary: As a senior sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You will also be a team leader to the associates giving work direction and training. Through a continuous learning environment you will be able to stay current on products we sell and able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: Customer Service Proactively engage and make a connection with customers Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card. Provide premier customer service Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. Organization Maintaining store appearance. Sales Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation. Inventory Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories. Providing guidance on how merchandise should be displayed. Dependability Adherence to assigned work schedule. Accurate and complete follow through on work assignments. Supervisory Requirements Provide directionwork assignments training of sales associates Other Duties as assigned QUALIFICATIONS Product Knowledge Moderate level of knowledge of productsmerchandise Provide trainingdocumentation to sales associates on product features Experience 6 monthsRetail or relevant work experience required Communication Skills Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills Basic math functions such as addition subtraction multiplication and division. Reasoning Ability Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDSWORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: GENERAL EXPERIENCE 6 months responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Graduation from a full 4 year or senior high school or possession of a General Education Development High School Equivalency Certificate GED may be substituted for the experience requirements.



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$15.00 SALES ASSOCIATE PART TIME - Consumables - Navy Exchange Services (NEX)
Posted: Apr 15, 2022 06:05
MEMPHIS, Tennessee
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Title: $15.00 SALES ASSOCIATE PART TIME - Consumables Location: United States-Tennessee-Memphis Other Locations: United States-Tennessee-Memphis Job Number: 220001XB Job Summary: Sells general merchandise to customers exercising professional selling techniques. Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Duties and Responsibilities: - Greets, and engages customers in conversation for purposes of providing sales related assistance. Assists in the selection of merchandise and suggests additional items to complement the customer's selections. Where applicable, offers customers the opportunity to purchase extended product warrantees. Explains coverage, benefits, and price. - Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress code/uniform standards, and assisting/supporting sales team members to the maximum extent possible. - Becomes knowledgeable regarding merchandise selected; including proper setup, use care characteristics of various product price points, warrantee coverage, etc. Communicates product-related information to customers knowledgeably and legibly. - Ensures assigned areas are fully stocked, and merchandise is neatly arranged. Communicates with supervisor, store manager, etc. regarding stock additions, deletions, fast and slow selling merchandise, customer preferences, needs, problems, etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service, job performance, achievement of store/department sales goals, etc. - Completes sales transactions efficiently. Thanks customers for their patronage. - As required, performs cash register transactions. Performs all types of cash register transactions (cash, charge, check, gift certificates, layaway, etc.) in an accurate and procedurally correct manner. - Advises customers of upcoming sales events and services available throughout the Navy Exchange; such as gift wrapping, engraving, delivery, gift certificates, etc. Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits. - Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation, merchandise returns, price matching, check cashing, rain checks, etc. Handles customer returns and problems tactfully and efficiently. Applies store policies consistently and intelligently, ensuring customer satisfaction as the end result. - Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons (internal and external) in order to deter theft. - Unpacks, stages, and moves merchandise as assigned. Assists in creating store displays and in performing periodic inventories. - Completes paperwork associated with merchandise/inventory, movement price adjustments, customer returns, cash register operation, etc. accurately and completely. - Eligible for and participates in applicable commission and gainsharing sales incentive programs. - Is required to lift up to 25 lbs as it relates to job duties including, but not limited: to assisting customers, lifting merchandise, assisting with stocking sales area as necessary, etc. - Performs other related duties as assigned. Qualifications: No experience required. High school graduate or equivalent preferred.



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