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(NEX OCEANA CAR CARE CENTER) AUTOMOTIVE SERVICE ADVISOR - Navy Exchange Services (NEX)
Posted: Apr 08, 2022 06:14
VIRGINIA BEACH, Virginia
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Title: (NEX OCEANA CAR CARE CENTER) AUTOMOTIVE SERVICE ADVISOR Location: United States-Virginia-Virginia Beach Job Number: 220001QA Job Summary: Serves as the primary customer service contact in the Automotive Service Center. Advises customers with automotive service needs determines work repairs to be accomplished and makes additional maintenance recommendations. Duties and Responsibilities: Greets all customers and assists them with their automotive service needs. Based on a sound and visual inspection of customers vehicle determines the type and fitness of work parts and repairs required to perform a repair or service. Schedules repairs or services on customer automobiles and assigns work to technicians. Prepares electronic Repair Estimates and Repair Orders from Mitchell1 Teamworks for all work showing customer details vehicle details parts supplies labor work description and price and receives customer approval. Issues orders parts and supplies to technicians. Processes special orders for automotive replacement parts to complete a specific job or for Do it yourself customers. Notifies such customers when order is received and maintains receiving log. Ensures that safety inspection maintenance schedules are conducted completed as applicable. Prepares a repair tag SS324 to identify partons merchandise left for repair such as tires batteries etc. Ensures that posted price lists are current. Ensures that pick tickets and chargebacks are prepared for returned parts and part cores. Is responsible for the security and tagging of this merchandise. Ensures completed repair work is performed on customers vehicles to validate that work is accomplished properly and charges are accurate. Ensures that authorized service is completed by having vehicle road tested by qualified individual. Resolves questions and complaints. As required may assist technicians in repair services e.g. assist in the bleeding of brake hydraulic systems tire air inflation battery boost vehicle test driving and other minor services where a technician requires the added assistance. Performs andor participates in required inventories. Observes all safety fire and sanitation regulations and maintains a neat and clean work area. Exercises tact good manners and courtesy when serving and assisting customers. Tactfully responds to patron inquiries and assists patrons in a prompt and friendly manner. Works under the general supervision of a designated supervisor who issues broad guidelines and instructions. Performs assignments independently and within the framework of established policies and procedures. Completed work is reviewed in terms of efficiency of operation and customer satisfaction. Performs other related duties as assigned. PHYSICAL EFFORT Is required to stand stoop bend and stretch. May lift parts and equipment weighing up to 20 pounds occasionally may lift and carry items weighing up to 50 pounds. WORKING CONDITIONS Normally works inside behind a service counter desk in a retail environment to greet customers but often accompanies customers outside to examine customers vehicle for required service repair work. Frequently enters the repair bays to issue repair work and parts to technicians and may be exposed to draft noise fumes dirt dust and oils. Is subject to cuts bruises burns shocks and strains. TRAINING REQUIREMENT Associate must receive hazardous material HazMat training within 90 days of hire per Department of Transportation regulations Qualifications: A total of 4 years consisting of the following: GENERAL EXPERIENCE Three years of experience in retail or retail automotive or other responsible work which enabled the applicant to gain a general knowledge of retail or automotive service operational procedures and practices skill in dealing with others in persontoperson work relationships and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelors degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE One year of experience which provided a background in automotive customer service that allowed the applicant to gain knowledge of automotive parts and repair and the ability to advise customers of type of workrepairs required to restore vehicles to proper and safe working order.



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LEARNING & ORG DEVELOPMENT ANALYST - Navy Exchange Services (NEX)
Posted: Apr 08, 2022 06:14
VIRGINIA BEACH, Virginia
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Title: LEARNING & ORG DEVELOPMENT ANALYST Location: United States-Virginia-Virginia Beach Job Number: 220001OR Job Summary: Assist the Learning and Organization Development team with training data analysis program and curricula management documentation trainingadministrative support and other shortterm projects. Duties and Responsibilities: Provide a full range of Learning Organizational Development support including analysis of data LMS support documentation administrative support and project program management. Research compile and analyze information and data summarize results and make appropriate recommendations using the research and learning tools available to different audiences including stakeholders team members and others. Identify resources publish/archive classes programs curricula add/delete resources etc. Upload, publish and test eLearning modules to ensure proper functionality. Assist in developing and documenting processes or policies as needed to establish consistent use of the LMS including email templates reports dashboards and rule-based workflows. Orders, tracks and reports expenses/expenditures, payroll, office supplies, travel etc. against budget. Reconciles accounts in Lawson. Manages programs for tuition reimbursement and the organizations individual external training process ensures required documents are routed internally and externally to senior level management for approval. Maintains office records and files. Orders office and program supplies following established procedures. May provide additional administrative support to other LOD programs. May prepare a variety of correspondence reports etc. from draft or own initiative ensures work products are clear complete and correct confirm to the applicable procedures. May sort and distribute mail maintains controls following established procedures. May manage small training project initiative from initial planning designdevelopment through implementation. Proficient use of Microsoft Office suite to include Microsoft Teams. Perform other related duties as assigned. Qualifications: A total of 4 years of experience consisting of the following: GENERAL EXPERIENCE Three years of responsible experience in nonroutine work which enabled the applicant to gain experience in performing the tasks necessary for supporting the Learning and Organization Development function through projects and administrative systems. Communicates effectively with others both orally and in writing. Experience interfacing with subject matter experts SME OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 year of related academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelors degree in Management Human Resources Education IO Psychology Communication or other fields related to the position for 3 years of general experience. AND SPECIALIZED EXPERIENCE Minimum of one year of progressively responsible experience analyzing data managing shortterm projects writing training plans presenting formal training to an audience or supporting HR systems such as an LMS payroll or talent management system.



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MERCHANDISER (Outdoor Lifestyle) - Navy Exchange Services (NEX)
Posted: Apr 08, 2022 06:14
VIRGINIA BEACH, Virginia
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Job Description

Title: MERCHANDISER (Outdoor Lifestyle) Location: United States-Virginia-Virginia Beach Job Number: 220001T7 Job Summary: Performs routine administrative functions related to Buying functions for designated departments under Centralized Procurement. Serves in developmental capacity for a Mechandiser NF3 position. Duties and Responsibilities: Places purchase orders of basic forecasted repetitive and standing purchase order programs. Checks basic stock assortment for additions and deletions, initiates interstore transfers, returns merchandise to warehouse, and overstocked merchandise to vendors. Assists in the preparation and implementation of model stock plans and seasonal buying plans. Prepares historical analysis of various aspects of the merchandise required in developing buying plans and making commitments. Responds to inquiries from field Exchanges vendors, etc. Works closely with NEXCOM departments vendors field Exchanges, etc. to facilitate flow of information regarding changes to stock assortments, merchandise availability, sales events, substitutions, vendor support, etc. Ensures that Navy Exchanges are provided with complete merchandising information pertinent to assigned departments or merchandise classifications. Prepares bulletins including the master stock assortment list for each selling location. Assigns style numbers to line items procured and maintains UPC files. Assists in the preparation of advertising sheets, coop forms, worksheets, secures samples and performs other related duties as needed in conjunction with all corporate promotional events. Assists in developing vendor produced inserts/flyers to tiein with major promotional events. Participate in retail marketing meetings merchandise clinics functional training courses for departments assigned as required. Keeps abreast of current industry/market trends for assigned departments by receiving trade publications, market offerings, and information from the commercial sector. Works under close supervision. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE: 1 year experience in which applicant demonstrated the ability to perform clerical duties required. AND SPECIALIZED EXPERIENCE: 1 year experience in which the applicant has gained knowledge of the regulations and procedures of one or more areas of a procurement system. SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level may be substituted for general experience. Substitution of additional education for specialized experience must include 6 semester hours in business subjects such as marketing accounting purchasing economics or other directly related courses.



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(NEX LITTLE CREEK) SALES ASSOCIATE PT Mini Mart Gate 5 - Navy Exchange Services (NEX)
Posted: Apr 08, 2022 06:14
VIRGINIA BEACH, Virginia
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Job Description

Title: (NEX LITTLE CREEK) SALES ASSOCIATE PT Mini Mart Gate 5 Location: United States-Virginia-Virginia Beach Job Number: 220001SB Job Summary: As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events, promotions, mobile offers, STAR card. Provide premier customer service. Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features, keeping up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge/specs. Using a Point-of-Sales system processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling, including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned Qualifications: No experience required. High school graduate or equivalent preferred. QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of products/merchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read, write and interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers, peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition, subtraction, multiplication and division. REASONING ABILITY Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Vision abilities include close vision, color vision, depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings, evenings, weekends and holidays



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(OCEANA NAVY GATEWAY INNS & SUITES) GARDENER - Navy Exchange Services (NEX)
Posted: Apr 08, 2022 06:14
VIRGINIA BEACH, Virginia
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Title: (OCEANA NAVY GATEWAY INNS & SUITES) GARDENER Location: United States-Virginia-Virginia Beach Job Number: 220001J8 Job Summary Position is responsible for performing a variety of duties necessary for the maintenance of the grounds and outside of buildings. Duties and Responsibilities Ensures security of all guests is maintained at all times. Ensures guest privacy is maintained at all times. Maintains appearance of external areas of buildings to include walkways entryways paths sidewalks and driveways. Rakesshovels to ensure areas are clear of leaves dirt ice and snow. Removes weeds and unwanted plants from cracks joints and crevices. May assist with maintenance and care of building exteriors as needed to include washing windows and entry doors cleaning sills pressure washing building exteriors and maintaining and ensuring the cleanliness of gazebosdecksspa areas etc. Work includes gardening general care of grounds including picking up trash and debriscutting grass planting and transplanting grass ground cover flowers shrubs and trees. Controls and prevents pests vertebrate rodents birds etc and plant pests such as weeds plant diseases and fungi. Maintains lawns to include laying sod aerating existing lawns seeding mowing and trimming edges with the use of applicable hand and power tools. Prunes and trims flowers shrubs and hedges for a neat appearance. Rakes/shovels to ensure areas are clear of leaves dirt ice and snow to ensure patron safety and visibility surrounding buildings and other areas. Inspects plants for obvious plant diseases plant insects and unusual or poor plant growth and reports these conditions to the supervisor. Operates equipment to include hand mowers standing mowers weed cutters and a variety of hand tools. May operate a tractor with pull mower. May be required to greet guests at time of arrival and offer assistance with luggage directions base services and local area information. May be required to store and track guest luggage in a secure area. Performs other related duties as required Qualifications: GENERAL EXPERIENCE Eighteen months experience performing gardening and grounds maintenance work. SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of high school education may be substituted for 3 months of experience up to a High School Diploma or GED for 12 months of experience.



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MERCHANDISER (Candy) - Navy Exchange Services (NEX)
Posted: Apr 08, 2022 06:14
VIRGINIA BEACH, Virginia
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Job Description

Title: MERCHANDISER (Candy) Location: United States-Virginia-Virginia Beach Job Number: 220001T6 Job Summary: Performs routine administrative functions related to Buying functions for designated departments under Centralized Procurement. Serves in developmental capacity for a Mechandiser NF3 position. Duties and Responsibilities: Places purchase orders of basic forecasted repetitive and standing purchase order programs. Checks basic stock assortment for additions and deletions, initiates interstore transfers, returns merchandise to warehouse and overstocked merchandise to vendors. Assists in the preparation and implementation of model stock plans and seasonal buying plans. Prepares historical analysis of various aspects of the merchandise required in developing buying plans and making commitments. Responds to inquiries from field Exchanges vendors etc. Works closely with NEXCOM departments vendors field Exchanges etc. to facilitate flow of information regarding changes to stock assortments, merchandise availability, sales events, substitutions, vendor support etc. Ensures that Navy Exchanges are provided with complete merchandising information pertinent to assigned departments or merchandise classifications. Prepares bulletins including the master stock assortment list for each selling location. Assigns style numbers to line items procured and maintains UPC files. Assists in the preparation of advertising sheets coop forms worksheets secures samples and performs other related duties as needed in conjunction with all corporate promotional events. Assists in developing vendor produced insertsflyers to tiein with major promotional events. Participate in retail marketing meetings merchandise clinics functional training courses for departments assigned as required. Keeps abreast of current industrymarket trends for assigned departments by receiving trade publications market offerings and information from the commercial sector. Works under close supervision. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE: 1 year experience in which applicant demonstrated the ability to perform clerical duties required. AND SPECIALIZED EXPERIENCE: 1 year experience in which the applicant has gained knowledge of the regulations and procedures of one or more areas of a procurement system. SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level may be substituted for general experience. Substitution of additional education for specialized experience must include 6 semester hours in business subjects such as marketing accounting purchasing economics or other directly related courses.



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$ 18.00 - FABRIC WORKER - PART-TIME - Navy Exchange Services (NEX)
Posted: Apr 08, 2022 06:14
MERIDIAN, Mississippi
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Title: $ 18.00 - FABRIC WORKER - PART-TIME Location: United States-Mississippi-Meridian Job Number: 220001T1 Job Summary: Modifies alters and repairs clothing. Responsible for the placement arrangement and handling of military ornamentation on all kinds of articles of uniforms. May receive articles to be laundered or dry cleaned. Duties and Responsibilities: Makes alternations and repairs to uniform and civilian garments such as pinning and basting trimming lengthening and shortening sleeves taking in and letting out waists of jackets replacing zippers lowering collars replacing pockets shortening and lengthening pants tapering skirts sewing on ratings and stripes etc. Takes customer body measurements for purposes of ensuring proper garment fit. Receives special orders from patrons requiring the affixing of medals ribbons badges devices ratings etc. Patrons selects appropriate items from a very large assortment of such insignia for military personnel. Measures the correct placement of items to be affixed marks trims bastes and presses upon completion. Mounts medals and sews items on uniform as appropriate. Operates a sewing machine and maintains working area in clean and orderly condition. Receives from authorized patrons garments articles to be laundered and dry cleaned. Completes LaundryDry Cleaning tickets by name social security number date and price utilizing price list. Stacks into laundry bags from pickup. Receives tickets from patrons for pickup of cleaned articles. Checks to ensure tickets presented matches ticket number on article cleaned. Turns over articles to patron and collects monies. Operates a cash register and is responsible for own cash fund. Prepares Daily Salespersons Cash Report. Requisitions and maintains adequate supply of stock at all times. Maintains working area in a clean and orderly manner and assists in inventory taking. Exercises tact good manners and courtesy when serving and assisting customers. This is expressed by tactfully responding to patron inquiries and assisting patrons in a prompt and friendly manner. Performs other related duties as assigned. PHYSICAL EFFORT Usually stands stoops bends and kneels to measure and mark items being altered. Sits for long periods of time while operating sewing machine or doing hand sewing. Continual use of hands arms and fingers is required in sewing and using shears. WORKING CONDITIONS Works in enclosed areas that are adequately lighted ventilated and heated. Subject to punctures scratches and other minor injuries from needles or minor irritations from materials treated with special finishes. Also subject to noise from sewing machine Qualifications: GENERAL EXPERIENCE One year of experience that provided the applicant with knowledge and skill to carry out basic modifications alterations and repair of clothing. SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of high school education may be substituted for 3 months of general experience up to a High School Diploma or GED for one year of general experience. SPECIALIZED EXPERIENCE One year of experience that provided the applicant with the knowledge and skill in the use of a sewing machine to perform alternations and repairs to garments such as pinning and basting trimming lengthening and shortening sleeves taking in and letting out waists of jackets replacing zippers lowering collars replacing pockets shortening and lengthening pants tapering skirts sewing on ratings and stripes etc. PHYSICAL REQUIREMENTS Usually stands stoops bends and kneels to measure and mark items being altered. Sits for long periods of time while operating sewing machine or doing hand sewing. Continual use of hands arms and fingers is required in sewing and using shears.



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SALES ASSOCIATE, FRONT LINE, PART TIME, STUDENT STORE-RECRUITMENT INCENTIVE $300 - Navy Exchange Services (NEX)
Posted: Apr 08, 2022 06:14
GREAT LAKES, Illinois
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Title: SALES ASSOCIATE, FRONT LINE, PART TIME, STUDENT STORE-RECRUITMENT INCENTIVE $300 Location: United States-Illinois-Great Lakes Job Number: 220001T2 Job Summary : As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities : CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer's needs. - Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card - Provide premier customer service. - Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer's individual needs. - Upselling products. - Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs. - Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer. - Completing various forms of paperwork, reports, and reconciliation INVENTORY - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories) DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments - Other Duties as assigned Qualifications: QUALIFICATIONS: PRODUCT KNOWLEDGE - Basic knowledge of products/merchandise EXPERIENCE - Retail experience, preferred but not required COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS - Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY - Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT: This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS: Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS: Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays. U.S citizen or, if not U.S citizen, must have lived in the United States for a minimum of 3 years. Excellent customer Service Skills, good work ethic, team player, ability to work with little supervision, self-motivated, excellent communication skills, outgoing personality, dependable. Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes: - Plexiglass guards at cash registers. - Managers conducting in-store health screenings of each associate prior to shift. - Cleaning protocols that include hand sanitizer and supplies to clean throughout the day. - Social Distancing by maintaining at least six feet between yourself and shoppers. - Face masks and gloves for Associates to wear during their shifts. MUST BE A US CITIZEN OR LIVED IN US FOR THREE YEARS



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SALES ASSOCIATE, PT (Apra Mini Mart) - Navy Exchange Services (NEX)
Posted: Apr 08, 2022 06:14
HAGATNA, Guam
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Title: SALES ASSOCIATE, PT (Apra Mini Mart) Location: United States-Guam-Hagatna Job Number: 220001Q0 Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation I NVENTORY Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of productsmerchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDSWORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.



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SALES ASSOCIATE, FLEX (NS Apra MM) - Navy Exchange Services (NEX)
Posted: Apr 08, 2022 06:14
HAGATNA, Guam
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Title: SALES ASSOCIATE, FLEX (NS Apra MM) Location: United States-Guam-Hagatna Job Number: 220001Q1 Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of productsmerchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDSWORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.



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MICRO MARKET ASSOCIATE - VENDING - RPT - Navy Exchange Services (NEX)
Posted: Apr 08, 2022 06:14
HAGATNA, Guam
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Title: MICRO MARKET ASSOCIATE - VENDING - RPT Location: United States-Guam-Hagatna Job Number: 220001RU Job Summary: Performs various duties within the Micro Market and vending machines including but not limited to functionality and operation of machines availability of products money changing machines and payment kiosk and ensuring maintenance upkeep of machines as required. Sells general merchandise to customers exercising professional selling techniques provides service which anticipates and exceeds customer expectations. Operates a motor vehicle throughout the geographical area and on public roads in connection with performance of job duties. Duties and Responsibilities: Maintains Exchange owned machines and Micro markets daily. Inspects replenishes products to include but not limited to an assortment of various products such as sandwiches cakes pies popcorn salads fruits pastry sodas yogurt laundry detergent etc. Ensures dates regarding product shelflife for perishable items are adhered to e.g. documents the removal of expired food per the expiration dates of all food items sanitizes areas etc. and that foods are not spoiled removes aged foods or other merchandise from machines and or micro market. Greets and engages customers in conversation for purposes of providing sales related assistance and opinion regarding available or sought after. Assists customers in the selection of merchandise and suggests additional items to complement the customers selections. Ensures assigned areas are fully stocked and merchandise is neatly arranged. Communicates with supervisor regarding stock additions deletions fast and slow selling merchandise customer preferences needs problems etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service job performance achievement of sales goals etc. Sets up and maintains prices and all Exchange branded visual programs in micro markets and where applicable machines on items being sold maintains a current price list for productsmerchandise sold in the micro market. Ensures the micro market is maintained in clean and orderly manner sweeps mops floors cleans countertops wipes down coolers and empties trash cans. Responsible for assisting with resetting merchandise in the micro market at least annually to ensure all merchandise standards are adhered to such as product adjacencies branding and placement. Responsible for laptoptablet scanner handheld andor other electronic devices needed to perform the inventory receiving and ordering within the micro market. Assists in relocating and installing new machines at locations cleans interior and exterior using appropriate cleaning solutions. Makes settings and adjustments on food dispensing liquid dispensing and coin changer units. Collects money from vending machines micro market kiosks or other miscellaneous machines at locations according to established schedule. As required accompanies vending contractors verifying cash taken from vendor owned machines. Ensures all information recorded during machine servicing is collected via computerized hand held devices and manually records counts of products and prepares Vending Machines Cash Collection Slip SS411 by date type of machine name of attendant and cash meter readings for micro market locations not fully automated. Clears coin jams and makes refunds at designated locations as required. Responsible for inventory control to include micro markets trucks routes etc. in both the vending and micro market systems. Collects turnin money bags daily from Cash Handling Clerks counts and verifies cash receipt prepares Daily Cash Receipt SS120 and arranges for deposit in accordance with established procedures. Receives bills from Cash Handling Clerk and purchases coins from Cashiers Cage Navy Exchange. Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress codeuniform standards and assistingsupporting other vending team members to the maximum extent possible. Becomes knowledgeable regarding merchandise selected including proper setup use care characteristics of various product price points. Communicates productrelated information to customers knowledgeably and legibly. Operates motor vehicle throughout the geographical area in connection with duties performed. Loads and unloads merchandise by hand or dolly insures that merchandise is protected from damage or bad weather. Prepares and maintains Daily Trip Report of all trips made. Adheres to andor coordinates preventive maintenance schedule i.e. oil change tune up brakes etc. with designated NEX personnel accordingly. Ensures to maintain proper level of fuel during the operation of the vehicle and retains all receipt regarding refueling andor maintenance. Ensures interior of the vehicle is clean and free of all debris and returned to designated parking area at end of work day. Performs other related duties assigned. PHYSICAL EFFORT Regularly lifts and transports moderately heavy objects weighing up to 40 lbs. occasionally handles heavier items with assistance or with material handling equipment. Regular walking bending and reaching are required. WORKING CONDITIONS Work is performed both inside and outside. Incumbent is occasionally exposed to bad weather conditions while loading and unloading vehicle. Drives in all types of bad weather and is subject to cuts or bruises. JOB REQUIREMENTS 1. Must possess a valid state drivers license or a valid commercial drivers license CDL. 2. Must possess the knowledge and skills necessary to operate a motor vehicle safely. 3. Must be able to pass appropriate background checks needed for the specific area of responsibility e.g. Federal DOD Security Clearance etc.. 4. Pass the GSA defensive driving course Qualifications: GENERAL EXPERIENCE One year progressive responsible clerical office or retail sales work of any kind in which the applicant has demonstrated the ability to interact with customers. OR SUBSTITUTION OF EDUCATION FOR GENERAL EXPERIENCE Halfyear of academic study above the high school level may be substituted for each 6 months of general experience requirement. AND SPECIALIZED EXPERIENCE One year of progressively responsible experience that provides the applicant with knowledge and skills in the fundamentals of retail to include retail sales services vending store operations and warehouse etc. Physical Requirements Frequently stands walks and lifts moderately heavy objects weighing up to 40 lbs. Requirements Must possess a valid state drivers license. Must possess the knowledge and skills necessary to operate a motor vehicle safely. Must be able to pass appropriate background checks needed for the specific area of responsibility e.g. Federal DOD Security Clearance etc. Must Pass the GSA defensive driving course.



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EXECUTIVE ASSISTANT- Western District, National City, CA - Navy Exchange Services (NEX)
Posted: Apr 08, 2022 06:14
NATIONAL CITY, California
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Title: EXECUTIVE ASSISTANT- Western District, National City, CA Location: United States-California-National City Job Number: 220001KF Come work for us as a FEDERAL EMPLOYEE (Non-Appropriated Fund NAF) , and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families. Job Summary: Provides highlevel administrative support to a senior executive or senior management e.g. Senior Vice President District Vice President Deputy Command of Military Services Command Master Chief or General Manager at Flagship Store 75M at NEXCOM Headquarters or District in daytoday operations by conducting research preparing reports and presentations as required. Utilizes discernment regarding confidentiality of information and materials in connection with performing job duties and ensures dissemination of information as directed or necessary. Keeps senior executive abreast of all issues that require immediate attention or action. Duties and Responsibilities: Utilize organizational skills and a high level of attention to detail to maintain continuity of workflows and rely on effective and precise written and verbal communication skills to convey status updates to the executive. Exercise exclusive control via delegated authority over the executives availability to schedule and prioritize meetingsappointments by integrating multiple meeting schedules and commitments and where applicable securing space i.e. conference room off site location etc. determining and coordinating time and staff representation. Coordinate domestic and international travel and facilitate the logistics of offsite functions. Prepare a trip folder including itinerary names phone numbers directions etc. Complete travel claim vouchers local petty cash and TDY based upon information provided and ensure supporting documents are maintained on file. Keep executive abreast of meetings appointments due dates as updateschanges etc. occur. Screen all correspondences including but not limited to those prepared by and for the executives signature for clarity completeness of reply and grammatical and procedural correctness and calls visitors requests for meetings etc. Personally responds to most questions using background on NEXCOM policies and procedures and determine which matters must be referred to the senior executive for action and postpone matters that require additional background information before pursuit of action. Follow up on guest patron relations complaints letters etc. relative to the scope of support and assistance provided to the senior executive. Take initiative to research issues gain knowledge independently solve problems and provide solutions. Requires math proficiency with the ability to summarize and analyze information and solutions in order to act appropriately. Prepare all presentations for the senior executive and staff utilizing Microsoft Power Point Microsoft Excel to create complex formulas spreadsheets or other necessary presentation tools applications. Utilize graphs tables charts etc. to accurately display quantitative information in presentations. Employ knowledge of NEXCOM policies and procedures in the independent creation of presentations and reports for the executive. Conducts thorough and appropriate research as required to ensure the accuracy and clarity of materials. May act as Office Manager with responsibility for monitoring all equipment and conditions of physical environment to include interacting with Facilities or base resources to maintain a quality work environment. May track all equipment in office to include computers chairs copiers desk arrangements and HVAC servicing. Maintains logs of servicing and coordinates with vendors. Create and manage ITAR requests for department. May act as lead in dividing responsibilities among other Administrative Assistants. Determines best practices in keeping the distribution of work fair and consistent. Demonstrate ability to maintain confidentiality and exercise discretion to defend sensitive information. Utilizes proactive and decisive decisionmaking relative to performing daytoday duties and extraordinary situations encountered. Performs a variety of adhoc duties in connection with supporting a senior executive and division including but not limited to creating and managing all purchase requisitions into Lawson including training new users where applicable managing and coordinating various projects as delegated tracking and reporting divisional expenses i.e. payroll travel office supplies etc. vs. budget ordering office supplies performing timekeeping functions and for backup purposes training administrative assistants and those delegated timekeeper functions on various administrative practices and procedures. Monitor and/or update delegated tasks to ensure progress and compliance with targeted deadline. Ensure that the practices and procedures used by support staff within the division are consistent with established methods policies and procedures. Coordinate and prepare the Executive Summary for approval and presentation to appropriate personnel and ensures accurate comprehensible filing system for submitted summaries. May provide limited administrative support as needed and guidance to the GroupDivision to which assigned. Manage Fleet vehicle where applicable. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE -3 years of experience performing general clerical duties such as filing typing copying binding scanning greeting or assisting visitors answering phone calls processing expenses sheets or invoices etc. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE -1 year academic study above the high school level may be substituted for 9 months of experience up to maximum of a 4 year bachelors degree of general experience. AND SPECIALIZED EXPERIENCE - 1 year of experience performing administrative duties for one or more management professionals such as preparing reports charts or slides for presentational purposes using word processing spreadsheet database andor presentational software taking accurate minutes of meetings organizing travel arrangements managing appointments writing letters or emails on behalf of managers maintaining computer or manual filing systems coordinating equipment repairs etc. By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID VACATION AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT RETIREMENT/PENSION PLAN 401k SAVINGS PLAN-EMPLOYER MATCH LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES FREE BUS PASSES/FREE PARKING ACCESS TO NAVY LODGE HOTELS WORLD-WIDE



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SALES ASSOCIATE (RPT /Iroquois Point Mini Mart)) - Navy Exchange Services (NEX)
Posted: Apr 08, 2022 06:14
EWA BEACH, Hawaii
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Title: SALES ASSOCIATE (RPT /Iroquois Point Mini Mart)) Location: United States-Hawaii-Ewa Beach Job Number: 220001TF Job Summary: As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card Provide premier customer service. Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. ORGANIZATION Maintaining store appearance. SALES Crossselling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledgespecs. Using a PointofSales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories DEPENDABILITY Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE Basic knowledge of productsmerchandise EXPERIENCE Retail experience preferred but not required COMMUNICATION SKILLS Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDSWORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays Qualifications: No experience required. High school graduate or equivalent preferred.



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UNIFORMS SALES ASSOCIATE - Port Hueneme, Flexible (0-19.9 Hours) - Navy Exchange Services (NEX)
Posted: Apr 08, 2022 06:14
PORT HUENEME, California
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Title: UNIFORMS SALES ASSOCIATE - Port Hueneme, Flexible (0-19.9 Hours) Location: United States-California-Port Hueneme Job Number: 220001MN Come work for us as a government employee and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families. Job Summary : As a sales associate you will be the face of the Navy Exchange. You will get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities : CUSTOMER SERVICE- Proactively engage and make a connection with customers. Ask questions and listen to the customer's needs. Directing customers to merchandise by informing them about upcoming events, promotions, and mobile offers including our STAR card. You must provide premier customer service. Cooperate and build positive inclusive and respectful relationships, take accountability for your own actions, and outcomes. ORGANIZATION- Maintain store appearance. SALES- Cross selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customer's individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge. Using a Point of Sales system processing cash exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money, and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY- Be the keeper of merchandise, complete all inventory processes, and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories. DEPENDABILITY- Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned. COMMUNICATION SKILLS- Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS- Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY- Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDSWORK ENVIRONMENT- This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include, close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS- Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS- Available to work a variety of hours which may include early mornings evenings weekends and holidays. May work across multiple departments based upon business needs. The initial assignment is in the uniform department. Qualifications: No experience required. High school graduate or equivalent preferred.



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HOUSEKEEPING LEAD - FULL TIME (35+ hrs/wk) - Navy Exchange Services (NEX)
Posted: Apr 08, 2022 06:14
DAHLGREN, Virginia
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Title: HOUSEKEEPING LEAD - FULL TIME (35+ hrs/wk) Location: United States-Virginia-Dahlgren Job Number: 220001TD Job Summary : Incumbents of this position is responsible for overseeing daily housekeeping and custodial operations for the lodging program. Duties and Responsibilities : Ensures security of all guests is maintained at all times. Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude, demonstrate effective communication skills, professionally interact with guests, answering guest questions concerning hotel facilities and provide information about local attractions. Provide assistance in handling customer complaints involving management as necessary. Utilizes the Property Management System PMS to access reports for determining work assignments for housekeepers. May be required to act as the supervisor in the absence of the supervisor. Conducts daily inspections of rooms, housekeeping carts, common areas, laundry facilities, and maintains written documentation of these inspections. Assists with training on proper work methods and safety procedures. Fully implements all safety, fire prevention, MSDS, and environmental & industrial hygiene requirements. The incumbent is responsible for the security of all items in the storeroom and/or assigned storage areas. Determines and places orders for cleaning supplies in-room amenities and other materials or equipment needed by the housekeeping staff and ensures items are available when required. Ensures equipment is properly maintained, stored, and accounted for. Issues amenities supplies and linen to the housekeepers and performs a monthly & quarterly inventory as required . Assists with investigating and preparing reports for staff mishaps & accidents Assists with the regular housekeeping duties and fills in where needed. May be required to train new Housekeeping staff and monitor performance providing coaching & counseling as required. Handles guest and/or staff suggestions and complaints, resolving problems in a tactful and diplomatic manner, referring difficult and/or unusual situations to the supervisor. Must perform duties of housekeepers, custodial workers, laundry workers, and/or their respective leaders on an as needed basis to cover for staff shortages or other unanticipated occurrences. Performs other related duties as assigned. The incumbent performs duties under the direct supervision of the Housekeeping Manager or Supervisor. Receives guidance from immediate supervisor and is charged with ensuring that established functions and policies for housekeeping operations are implemented Qualifications: No experience required. Preferences High School graduate or equivalent preferred 6 months housekeeping experience leadership and or training experience. Physical requirements moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment.



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Sales Associate Main Store PT W/ Benefits - Navy Exchange Services (NEX)
Posted: Apr 08, 2022 06:14
MONTEREY, California
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Title: Sales Associate Main Store PT W/ Benefits Location: United States-California-Monterey Job Number: 220001SO Come work for the Navy Exchange...where you can have a retail career with a purpose! We are a world-class retailer serving the best customers in the world: active duty and retired military and their families. No military affiliation is required. Job Summary : As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Qualifications: No experience required. High school graduate or equivalent preferred.



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FULL-TIME (35-40 HOURS/WEEK) AUTO MECHANIC (AUTOMOTIVE TECHNICIAN) NAVAL BASE SAN DIEGO - Navy Exchange Services (NEX)
Posted: Apr 08, 2022 06:14
SAN DIEGO, California
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Title: FULL-TIME (35-40 HOURS/WEEK) AUTO MECHANIC (AUTOMOTIVE TECHNICIAN) NAVAL BASE SAN DIEGO Location: United States-California-San Diego Job Number: 220001QG Come work for us as a FEDERAL EMPLOYEE, and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families Job Summary: Makes repairs and services a variety of components accessories and parts on the many systems of automobiles trucks vans forklifts etc. Performs state safety inspections. Duties and Responsibilities: Examine vehicles to determine extent of maintenance and repairs required. Make repairs that can be accomplished by cleaning reinstalling or replacing defective parts or components of vehicle systems. Determine if parts should be cleaned and reinstalled or replaced. As necessary remove and replace parts with parts of the same fit and fitness of original equipment whether aftermarket or original equipment manufacturer OEM. Make settings and adjustments of components to OEM specification. Use a variety of common hand tools such as wrenches pliers screw drivers sockets and ratchets impact tools ignition tools and others. Perform prescribed testsinspections including test driving using such specialized equipment as infrared engine analyzer compression gauge and computerized diagnostics to insure vehicles meet manufacturers recommended specifications. Using state prescribed special testing and inspection equipment performs required state inspections and tests. Where deficiencies are noted withholds sticker and informs vehicle owner of the need for deficiency corrections quoting from the state manual as necessary. Perform checklists as prescribed to ensure all components are examined including belts hoses steering linkage tires brakes fuel system lights wipers glass etc. Study and plan maintenance and repairs to OEM specification using professional management information systems MIS technical manuals diagrams and experience. Test and adjust vehicle systems to meet OEM performance specifications. Maintain automotive equipment in good serviceable condition. Consult with Service Advisors recommending comprehensive repairs and maintenance of customer vehicles. Exercise tact good manners and courtesy when serving and assisting customers. This is expressed by tactfully responding to patron inquiries and assisting patrons in a prompt and friendly manner. Receive assignments from a supervisor orally or in the form of repair orders. Select tools and determine methods of use receiving advice and guidance on connection with unusual problems which may arise. Completed work is reviewed for acceptability and conformance with requirements. Performs other related duties as assigned. ASE Certifications for assigned work responsibilities are required. X W08 Technicians must possess 1 4 of the following ASE Certifications A4 Suspension Steering A5 Brakes A6 Electrical Electronic Systems A7 Heating Air Conditioning A8 Engine Performance Failure to maintain current ASE Certifications may result in a position downgrade or termination due to failure to meet job requirements. PHYSICAL EFFORT Is required to stand stoop bend stretch and work in tiring and uncomfortable positions where parts worked on are in hardtoreach places. Frequently lifts parts and equipment weighing up to 20 pounds occasionally may lift and carry items weighing up to 50 pounds. WORKING CONDITIONS Normally works inside on concrete floors where it is drafty and noisy and where fumes from vehicles are present and occasionally outside sometimes in bad weather. Is exposed to dirt dust and grease and is subject to cuts bruises burns shocks and strains. TRAINING REQUIREMENT Associate must receive hazardous material HazMat training within 90 days of hire per Department of Transportation regulations By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: EXPERIENCE One year of experience that provided or required knowledge and ability to perform automotive repair and maintenance services on automobiles trucks vans or forklifts etc. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Two years of automotive technical study may substitute one year of experience. CERTIFICATION Automotive Service Excellence ASE Series A Certifications are required. Acceptable certifications in Series A are determined by the hiring manager and based on the category of automotive repair services to be provided. One or up to four of the following ASE Series A Certifications may be required. Candidates with automobile manufacturer certifications in these areas may also qualify. Steering and Suspension A4 Brakes A5 ElectricalElectronics A6 Heating Ventilation and Air Conditioning A7 Engine Performance A8 May be substituted with Series L1 PHYSICAL REQUIREMENTS Is required to stand stoop bend stretch and work in tiring and uncomfortable positions where components worked on are in hardtoreach places. Frequently lifts parts and equipment weighing up to 20 pounds occasionally may lift and carry items weighing up to 50 pounds. Smog Cert. preferred



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CUSTODIAL WORKER - FULL-TIME (35-40 HOURS) NAVY GATEWAY INNS & SUITES NORTH ISLAND - Navy Exchange Services (NEX)
Posted: Apr 08, 2022 06:14
SAN DIEGO, California
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Title: CUSTODIAL WORKER - FULL-TIME (35-40 HOURS) NAVY GATEWAY INNS & SUITES NORTH ISLAND Location: United States-California-San Diego Job Number: 220001KT Come work for us as a FEDERAL EMPLOYEE , and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families Job Summary: This position is located at the Navy Gateway Inn Suites. The purpose of this position is to provide adequate and timely custodial services to the lodging operation. Duties and Responsibilities: Ensures security of all guests is maintained at all times. Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude demonstrate effective communication skills, professionally interact with guests, answering guest questions concerning hotel facilities and provide information about local attractions. Provide assistance in handling customer complaints involving management as necessary. Performs custodial duties as required inside and outside of buildings including but not limited to trash/garbage removal, sweeping, dusting, mopping, vacuuming, washing walls, windows and sanitizing bathrooms & kitchens. Cleans all lobbies, passageways, stairwells, laundry rooms, public restrooms and other common use areas in and around buildings. Loads, unloads and relocates heavy bulky items such as furniture, supplies and linen, clean and dirty by hand or using carts dollies, hand trucks, golf carts or similar lifting carrying devices. Performs deep cleaning as required. Deep cleaning may include defrosting refrigerators and freezers, cleaning windows interior and exterior, replacing and/or cleaning drapes/curtains, moving furniture and cleaning normally hidden areas, carpet cleaning, shampoo and/or spot treatment, cleaning walls/woodwork and other such tasks. Deep cleaning may require the use of pressure washers, steam cleaners, floor buffers and carpet cleaning machines. May assists management with the facilitys inventory control program. Performs all other related duties as assigned By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: No previous experience required. High School Diploma preferred.



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Supervisory Sales Associate (Consumables) FT w/Benefits - Navy Exchange Services (NEX)
Posted: Apr 08, 2022 06:14
LEMOORE, California
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Title: Supervisory Sales Associate (Consumables) FT w/Benefits Location: United States-California-Lemoore Job Number: 220001QI -Position eligible for $500 hiring incentive for external hire (if applicable).- Come work for the Navy Exchange...where you can have a retail career with a purpose! We are a world-class retailer serving the best customers in the world: active duty and retired military and their families. No military affiliation is required. Job Summary As a Supervisory Sales Associate, you will be the face of our company to both the associates and our customers! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You will also be a team leader to the associates ensuring the work environment is positive and productive. Through a continuous learning environment you will be able to stay current on products we sell and able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities Customer Service - Proactively engage and make a connection with customers. - Asking questions and listening to customer's needs. - Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card. - Provide premier customer service - Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes. Organization - Maintaining store appearance. Sales - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer's individual needs. - Upselling products - Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs. - Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer. - Completing various forms of paperwork, reports, and reconciliation Inventory - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories) - Responsible for the security of cash, fixed assets and merchandise inventory. - Providing direction on assignments including prioritizing projects/tasks, managing merchandise and inventory. Dependability - Adherence to assigned work schedule. Accurate and complete follow through on work assignments. Supervisory Requirements - Provides effective leadership, demonstrates ability to direct, train and motivate associates; sets a positive example. Responsible for providing coaching and feedback timely and professionally. Provide direction, work assignments, training to sales associates, provide input to Department Manager on associate performance. May open/close locations. - Other Duties as assigned QUALIFICATIONS Product Knowledge Moderate level of knowledge of products/merchandise. Provide training/documentation to sales associates on product features Experience 1-2 years of Retail or relevant work experience required; 1 year of lead or supervisory experience required. Communication Skills Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills Basic math functions such as addition, subtraction, multiplication, and division. Ability to use a calculator and calculate percentages and ratios. Must be able to make change in American monetary units. Reasoning Ability Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. Ability to defuse escalated exchanges and create win/win situation. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors, but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays. Qualifications: GENERAL EXPERIENCE: 1 year responsible experience in clerical, office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. AND SPECIALIZED EXPERIENCE: 1 year progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college, university, or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. At any level, specialized experience may be substituted for required general experience. Candidates must have demonstrated in their work experience or training that they possess, or have potential to develop the qualities of successful supervision.



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Sales Associate (Mini Marts) PT w/Benefits - Navy Exchange Services (NEX)
Posted: Apr 08, 2022 06:14
LEMOORE, California
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Title: Sales Associate (Mini Marts) PT w/Benefits Location: United States-California-Lemoore Job Number: 220001QK Come work for the Navy Exchange...where you can have a retail career with a purpose! We are a world-class retailer serving the best customers in the world: active duty and retired military and their families. No military affiliation is required. Job Summary As a sales associate, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities CUSTOMER SERVICE - Proactively engage and make a connection with customers. - Asking questions and listening to customer's needs. - Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card - Provide premier customer service. - Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes. ORGANIZATION - Maintaining store appearance. SALES - Cross-selling products and knowing layout of the store. - Make suggestions to customer on latest trends and current promotions based on customer's individual needs. - Upselling products. - Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge/specs. - Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer. - Completing various forms of paperwork, reports, and reconciliation INVENTORY - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. (May participate in periodic inventories) DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments - Other Duties as assigned QUALIFICATIONS PRODUCT KNOWLEDGE - Basic knowledge of products/merchandise EXPERIENCE - Retail experience, preferred but not required COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS - Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY - Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS/WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours, which may include early mornings, evenings, weekends and holidays. Qualifications: No experience required. High school graduate or equivalent preferred.



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Cart Collector Attendant (Main Store) - Flex - Navy Exchange Services (NEX)
Posted: Apr 08, 2022 06:14
JACKSONVILLE, Florida
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Title: Cart Collector Attendant (Main Store) - Flex Location: United States-Florida-Jacksonville Job Number: 220001T5 Job Summary: Responsible for the retrieval of shopping carts dispersed throughout the NEX parking lot and nearby parking vicinities. Ensures availability of shopping carts to patrons by ensuring only properly functioning shopping carts are in circulation, clear of debris and stored in shopping cart corral for customers to access. Duties and Responsibilities : Uses caution and is attentive to surroundings to prevent accidents or mishaps while gathering abandoned shopping carts located within the NEX facility(ies) and nearby vicinities outside. Removes abandoned shopping carts in NEX vestibules and other areas within the NEX store as needed and required. Gathers shopping carts to arrange in joined-interlocked formation required to maneuver multiple carts simultaneously to designated areas for customers to easily access. Gathers and arranges shopping carts in an orderly assembly in designated shopping cart corrals. Maintain cart inventory and Segregates malfunctioning shopping carts from others operating properly, and notifies Operations Manager of losses, malfunctioning/non-repairable carts, and reports safety related issues to Operations Manager and Loss Prevention as necessary. Accounts for electric carts and ensures they are fully charged. Plugs unoccupied electric carts in electrical outlets for recharging, and monitors status of the recharge. Retrieves shopping carts upon the request of customers and ensures the shopping cart is free of debris and functions properly. May performs various duties in connection with loading and unloading merchandise into customer shopping carts, and assisting customers unload the merchandise as requested. Lifts and carries patron's purchases including merchandise, beverages, soda etc., from retail store or warehouse to customer's vehicle. May assist in maintaining NEX store fitting rooms as required. Maintains working areas and ensure areas are in a clean and orderly condition. Removes and places debris from shopping carts in trash receptacles as necessary. As required may maintain parking lot cleanliness by picking up debris, emptying trash receptacles as needed. Works under the general supervision of a designated supervisor who makes assignments and provides detailed instructions on new or non-standard procedures. Work is reviewed for compliance with instructions. Performs other related duties as assigned. PHYSICAL EFFORT: Is frequently required to push and/or pull a collection of shopping carts totaling weights up to 45 pounds. Performs duties while standing, pushing, pulling and walking for long periods of time. WORKING CONDITIONS : Works inside or outside, occasionally in inclement weather. Is subject to bruises, cuts and scratches from pushing and pulling shopping carts, and handling of customer bagged/packaged merchandise. Qualifications: No experience is required; High School graduate or equivalent is preferred. Physical requirements: Required to push and/or pull a collection of shopping carts totaling up to 45 pounds; performs duties standing and standing, pushing, pulling and walking for long periods of time.



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NAVY LODGE GUEST SERVICE REPRESENTATIVE (Regular Part-Time) w/Benefits - Navy Exchange Services (NEX)
Posted: Apr 08, 2022 06:14
KINGS BAY, Georgia
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Title: NAVY LODGE GUEST SERVICE REPRESENTATIVE (Regular Part-Time) w/Benefits Location: United States-Georgia-Kings Bay Job Number: 220001TE Job Summary: Responsible for the front desk operations lobby appearance guest service office operations etc. Position will be required to work all shifts including holidays as scheduled. Communicates with all Navy Lodge personnel and chain of command concerning operations guest issues or situations that require immediate attention. Duties and Responsibilities: Front Desk Operations Assists guests in person or via telephonic contact for all communication including but not limited to room reservations andor cancellations payments questions checkin checkout process collecting payments authorized patron verification guest room assignments credit card processing express check out requirements etc. Reconciles daily transactions of all accounts and outlets of the Navy Lodge ensuring complete balancing while maintaining guest service at all times. Executes night audit functions. Applies knowledge of Navy Lodge standard operating procedures processes and rules governing patron eligibility. Interacts with patrons and receives and resolves customer complaints. Utilizes judgment and understanding of policies and procedures to better assist patrons and resolve complaints and issues to includes but not limited to upgrading patrons room type adjusting room fee adjusting checkin andor checkout times consistent with Navy Lodge Policy refers unusual issues to immediate supervisor for assistance. Handles all stages of guests stay accommodating special request as needed and resolving issues that may arise. Issues room keys sorts incoming mail and messages and deposits guest valuables in safetydeposit boxes. Operates telephone switchboard taking and delivering messages as required and answers inquiries pertaining to Navy Lodge services base facilities area attractions and travel directions. Responsible for lobby appearance including cleaning mopping dusting organization presentation etc. and all assigned work areas. Responsible for assigned pass key properly logs in and out using Navy Lodge key log record. For security reasons must report lost key immediately to Supervisor. Responsible for care and upkeep of Navy Lodge issued uniform items i.e. name tags shoes jackets etc. and assigned work equipment i.e. radios powerhand tools etc. Greets and welcomes guests upon sight or within 10 feet while performing outstanding guest relations. Utilizes a computerized Property Management System PMS and takes inquiries and reservations from authorized patrons. Provides information regarding facilities location and surrounding area and produces reports. Input statistical data and reviews same for accuracy. Data is used in developing appropriate guest history and operational reports Operate POS to record sales from convenience store. May assist in maintaining and stocking adequate supply levels Reconciles daily transactions of all accounts ensuring complete balance accuracy while maintaining customer services at all times. Ensures all wake up calls are handled promptly and properly. Types any miscellaneous memoscorrespondences required in the course of performing job dutiesresponsibilities. Complete bank deposits mail pick up mail collect money bags and other required services. Exchange maintain rotating change fund and daily log of moneys received and deposited. Maintains all records and access to Guest Safety Deposit Boxes. Responsible for the setup and breakdowncleanup of the complimentary selfservice breakfast bar and other events in the lobby area. Ensures surrounding area is returned to its original state and free of all leftover food by the end of designated breakfast hour. May be required to assist with setup and breakdown of chairs and tables used during special functions and clean immediate and surrounding area upon the conclusion of the event. Required to assist in laundry facility and issue deliver guests supplies to guests. Maintains a clean and safe environment. Required to obtain certain certifications as necessary in connection with performing job duties. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE: One 1 year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily. AND SPECIALIZED EXPERIENCE: One 1 year progressively responsible experience related to the position to be filled. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of onehalf academic year of study for 6 months of experience.



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NAVY LODGE HOUSEKEEPING ATTENDANT - Navy Exchange Services (NEX)
Posted: Apr 08, 2022 06:14
MAYPORT, Florida
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Title: NAVY LODGE HOUSEKEEPING ATTENDANT Location: United States-Florida-Mayport Job Number: 220001QM Job Summary Regularly performs the full range and scope of housekeeping services that include, but not limited to: cleaning guest rooms, public spaces, storage area, laundry rooms, exterior space, etc. These services include, but are not limited to: vacuuming, mopping, dusting, scrubbing, washing, moving items, polishing, cleaning, removal of debris / trash, transporting clean and dirty linen / towels, etc. Duties may also include, breakfast set up, clean up, and maintenance. Using hand and powered cleaning equipment in connection with performing duties. Duties and Responsibilities - Complete a routine of tasks and procedures that involve maintaining the cleanliness of Navy Lodge guest rooms, public space, and other property areas as assigned. Ensures guest rooms and other assigned property areas are clean and presentable to Navy Lodge standards. - Cleans guest rooms and other assigned areas. Operates cleaning equipment, e.g. vacuum cleaner, waxer and polisher. Empties wastebaskets, dusts, waxes and polishes room furniture. Also washes walls, partitions, air vents, disinfects and deodorizes toilet bowls, lavatories, etc. Washes and replaces window treatments and washes ceiling fixtures: changes light bulbs and room partitions using ladders and scaffolds. Moves furniture to clean under and behind; uses step stool to clean window and window treatments, cabinet tops, mirrors and picture frames. Cleans bathroom areas including tub, tile, walls, commode, floors and vanity. Cleans kitchen area including stoves, ovens, microwave, refrigerator, cabinets and floor. Disinfects dishes, utensils and cookware. - Continually communicates status of cleaned rooms and other spaces to supervisor through completion of daily assignments or property management system in the housekeeping department. - Responsible for the pass key and other keys as assigned. Returns all keys at the end of each shift. - Must report immediately to the supervisor such things as no luggage in a stay-over guest room, no service needed, sleep-outs, extra guests, unauthorized pets, and any other unusual circumstances. - Cleans vacuums and mops corridors, stairways, guest laundry, patios and balconies. Shampoos rugs/carpets and polishes rails of stairways on a regular basis. Completes scheduled carpet cleaning using heavy (industrial type) carpet cleaners and equipment. - Assists the housekeeping department with scheduled deep cleaning of guest rooms including moving furniture. Maintains cleanliness and order of storage rooms - Accomplishes minor repairs and maintenance of equipment used and reports to supervisor when major repair or replacement is required. - Patrols parking lots, outside passage ways, sidewalks and removes trash and debris as required. - May be required to load and unload trucks/vans. Assists with the receipt of merchandise from vendors, the assembly, separation, storage and delivery of merchandise by opening boxes and crates. May also be required to move heavy boxes by lifting or hand truck. Uses common hand tools such as hammers, pliers, box cutters, crowbar and shears for cutting bands. - Reports any "lost and found" items to the housekeeping supervisor immediately, listing the room number or area where it was found. - Responsible for the set-up and breakdown/clean-up of the complimentary "self-service" breakfast bar. Assist with preparing prepackaged breakfast items by assembling "take-out" breakfast bags or placing items available to guests on display. Ensures surrounding area is returned to its original state and free of all left-over food by the end of designated breakfast hour. - May be required to assist with set-up and breakdown of chairs and tables used during special event, and clean immediate and surrounding area upon the conclusion of the event. - Greets a guest with pleasant acknowledgement when seen within 10 feet. - Complete all required safety / security training. - Maintains a clean and safe environment. - Required to obtain certain certifications as necessary in connection with performing job duties. - Performs other related duties as assigned. Qualifications: No experience required High School graduate or equivalent preferred. Physical requirements moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment.



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(NSA NORTHWEST NAVY GATEWAY INNS & SUITES) FRONT DESK ASSOCIATE - Navy Exchange Services (NEX)
Posted: Apr 08, 2022 06:13
NORFOLK, Virginia
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Title: (NSA NORTHWEST NAVY GATEWAY INNS & SUITES) FRONT DESK ASSOCIATE Location: United States-Virginia-Norfolk Job Number: 220001GJ Job Summary: Position is responsible for performing front desk andor reservation functions for the lodging program. Duties and Responsibilities: Ensures security of all guests is maintained at all times Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude demonstrate effective communication skills professionally interact with guests answering guest questions concerning hotel facilities and provide information about local attractions. Provide assistance in handling customer complaints involving management as necessary. Utilizes the Property Management System PMS to access the guest information retrieve reservation information change or cancel reservations as requested by the guest or register guests. Verifies registration information secures a credit card for incidental expenses and authorizes credit card for room charges. Provides guests with their room key or card. Receives requests and processes reservations within established guidelines. When rooms are not available provides a certificate of nonavailability CNA andor alternative lodging in the area. Registers and assigns rooms to guests issuing room keys or cards transmitting and receiving messages keeping records of occupied rooms and guest accounts making and confirming reservations and presenting statements to and collecting payments as necessary. Receives and is accountable for a change fund. Prepares Close Bank Report and deposits cash receipts at the end of each shift in accordance with established procedures. Responsible for inventorying all keys and any other supplies or amenities maintained at the front desk. Keeps the front desk and lobby area clean and neat. May be required to run and print various reports from the PMS such as Expected Arrivals Departure List InHouse Guest List and Night Audit reports to include Daily Monthly and Annual occupancy reports. PAS 10232020 Verifies charges for correctness makes appropriate changes if errors occur and completes all computer generated reports as assigned and notates any account discrepancies for action by management. PAS 10232020 Answers phones and transfers calls to appropriate individuals and replies to guest questions. Logs trouble calls in the PMS and ensures the appropriate department is notified. Relocates guest to a different room when required. May be required to retrieve Lost and Found items and contact the guest regarding lost or found items. The position may require a rotating shift schedule. Work hours may be scheduled for anytime during a 24 hour day 7 days a week. Performs other related duties as assigned This Navy Gateway Inns & Suites is located at 1311 Northwest Blvd. Bldg. 66 Chesapeake, VA 23322. Qualifications: GENERAL EXPERIENCE: One year of experience in administrative, professional, investigative or other responsible work which enabled the applicant to gain a general knowledge of business practices and administrative processes; skill in dealing with others in person-to-person work relationships; and the ability to exercise mature judgment. Ability to effectively communicate both orally and written with proficient English. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level successfully completed in a hotel/lodging/hospitality school may be substituted at the rate of one-half academic year of study for 6 months of general experience, provided such study included a minimum of 6 semester hours, or the equivalent, per year in subjects related to the specialized field. AND SPECIALIZED EXPERIENCE: One year of responsible experience in administrative, supervisory, professional or technical work that demonstrated knowledge of front of house hospitality operations: or similar work which demonstrated knowledge and abilities within a guest services environment. Including basic math and reading skills; experience with computers; knowledge of software programs including knowledge of the property management system; and experience handling large amounts of cash.



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(NEX LITTLE CREEK) - SUPERVISORY PERSONALIZED SERVICES-RFT - Navy Exchange Services (NEX)
Posted: Apr 08, 2022 06:12
VIRGINIA BEACH, Virginia
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Title: (NEX LITTLE CREEK) - SUPERVISORY PERSONALIZED SERVICES-RFT Location: United States-Virginia-Virginia Beach Job Number: 2200015E Job Summary: Serves as supervisor in charge of a Personalized Services area with responsibility for the performance of personalized services for authorized military and civilian personnel. Duties and Responsibilities: - Supervises three 3 or more associatesengaged in rendering assistance to customers and performing such personalized services as equipment rental gift wrapping key cutting taking orders for personalized stationery wedding invitations calling cards engraving etc. receiving film for processing accepting watches for repair cobbler services teleflora services special ordering of personalized gift and novelty items selling hunting and fishing licenses and other similar services. - May also be responsible for laundrydry cleaning and floral display area. Establishes schedules of work and determines priorities makes assignments provides onthejob training answers questions and resolves problems of subordinates grants leave assures adequate coverage of area at all times and provides input concerning work performance reviews. Insures the principles and policies of NEXCOMs Equal Employment Opportunity Program EEO are carried out in performing personnel administration functions. - Responsible for ordering merchandise for the personalized services area. Contacts vendors and purchases special order merchandise for gifts and novelty items decals tee shirts service personnel plaques etc. Prepares Purchase Order Worksheeet SS101D by description quantity unit etc. Maintains unit merchandise controls neverout stock item list and other required records develops reports as required. - Requisitions authorized merchandise based on records maintained concerning sales inventories and other factors affecting maintenance of stock level. Conducts periodic inventories. Determines available shelf space amounts of merchandise to be displayed assures shelves are properly stocked from backup areas that prices are marked on individual items and that displays are safely and neatly arranged. - Decides which items to move or rearrange. Checks incoming merchandise for breakage nonreceipt etc. signs receiving reports and advises supervisor on major problems. Responsible for selling coupons scheduling deliveries researching customer inquiries record keeping and inventory regarding Gasolio and Agip bulk gas. May assist in periodic taking and reconciling inventory for services departments. - May type necessary reports as necessary. Orders merchandise and processes RGRs for Services Departments. Insures adherence to policies and procedures for security of cash and stock and assures area is kept clean and orderly. Exercises tact good manners and courtesy when serving and assisting customers. This is expressed by tactfully responding to patron inquiries and assisting patrons in a prompt and friendly manner. - Works under the general supervision of the Services Manager who outlines the scope of operation and provides changes to instruction and operation procedures. Assignments are carried out independently within the framework of established policies and procedures. Review is made in terms of efficiency of operations and adherence to regulatory material. - Performs other related duties as assigned Qualifications: - GENERAL EXPERIENCE : 1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled. - AND SPECIALIZED EXPERIENCE 1 12 years progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled. SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of onehalf academic year of study for 6 months of experience. At any level specialized experience may be substituted for required general experience. Candidates must have demonstrated in their work experience or training that they possess or have potential to develop the qualities of successful supervision. To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043. Those not fully vaccinated as defined by the CDC as two weeks after a pperson have received the requisite number of doses of the COVID-19 vaccine approved or authorized for emergency use by the FDA, may be required to adhere to COVID-19 testing protocols.



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