Company Detail

Job Description

Requisition ID: 664241

Store # : 002000 Sunglass Hut

Position: Casual Part-Time

Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en_US)

Sunglass Hut is a global leader in the sale of premium sunglasses with over 1600 retail stores across North America. By joining our team you'll grow with the brightest in retail!

We offer competitive benefits, valuable training, and unlimited growth opportunities.

We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

GENERAL FUNCTION

Our Sales Associates are vital to the success of Sunglass Hut. You will bring an authentic, fun and energic experience to all customers while helping them find premium quality eyewear.

MAJOR DUTIES AND RESPONSIBILITIES

• Consistently deliver sales plan and company objectives through cultivating new and existing customer relationships building brand loyalty.

• Confidently provides an exceptional customer experience through making a connection, attention to detail and offering a personalized and unique shopping experience resulting in customer satisfaction.

• Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers and management.

• Takes pride in the appearance of store and shows initiative to keep displays and inventory clean, attractive and organized. Secures all company assets under one's control.

• Helps foster an inclusive culture by treating customers and colleagues with respect.

BASIC QUALIFICATIONS

• High School Diploma or GED

• Embrace new technology and change with high level of accuracy

• Self-accountability for sales results through use of selling skills and a drive to meet goals..

• Strong communication skills (both oral and written)

• Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment

Sunglass Hut is a part of Luxottica, N.A. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury and sports eyewear.

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Job Detail

• Company:
  Luxottica

Job Description

Requisition ID: 660202

Store # : 004203 Sunglass Hut

Position: Casual Part-Time

Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en_US)

Sunglass Hut is a global leader in the sale of premium sunglasses with over 1600 retail stores across North America. By joining our team you'll grow with the brightest in retail!

We offer competitive benefits, valuable training, and unlimited growth opportunities.

We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

GENERAL FUNCTION

Our Sales Associates are vital to the success of Sunglass Hut. You will bring an authentic, fun and energic experience to all customers while helping them find premium quality eyewear.

MAJOR DUTIES AND RESPONSIBILITIES

• Consistently deliver sales plan and company objectives through cultivating new and existing customer relationships building brand loyalty.

• Confidently provides an exceptional customer experience through making a connection, attention to detail and offering a personalized and unique shopping experience resulting in customer satisfaction.

• Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers and management.

• Takes pride in the appearance of store and shows initiative to keep displays and inventory clean, attractive and organized. Secures all company assets under one's control.

• Helps foster an inclusive culture by treating customers and colleagues with respect.

BASIC QUALIFICATIONS

• High School Diploma or GED

• Embrace new technology and change with high level of accuracy

• Self-accountability for sales results through use of selling skills and a drive to meet goals..

• Strong communication skills (both oral and written)

• Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment

Sunglass Hut is a part of Luxottica, N.A. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury and sports eyewear.

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Job Detail

• Company:
  Luxottica

Job Description

Requisition ID: 664309

Position: Full-Time

Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en_US)

Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.

In North America, our wholesale business is the home to global brands; Ray-ban, Oakley and many of the top fashion house brands. Our leading retail brands include; Lenscrafters, Sunglass Hut, Pearle Vision, and Target Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.

To support our global business, Luxottica operates multiple manufacturing and logistics facilities across North America to support our retail stores and wholesale customers.

GENERAL FUNCTION

The Materials Handler provides merchandise that is stored in the Distribution Center for distribution to new and existing stores. The Materials Handler works closely with the picking team to resolve issues and helps expedite high priority orders.

MAJOR DUTIES AND RESPONSIBILITIES

• Receives incoming merchandise/product.

• Processes merchandise/product per the established procedures.

• Stocks merchandise/product to the appropriate location.

• Picks merchandise per the established procedures and replenishment schedule.

• Prepares merchandise/product for new stores.

• Prepares merchandise/product for shipment.

• Investigates short pick or inventory discrepancy for root cause.

• Helps coach and train new associates.

• Works closely with the leadership team to expedite high priority orders and ensure order accuracy.

• Completes projects as assigned by DC Supervisor and/or Manager.

BASIC QUALIFICATIONS

• High School Diploma or equivalent

• 1+ year(s) of experience

• Excellent mathematical aptitude/numerical recognition

• Ability to work flexible hours and overtime as requested by Supervisors/Manager

• Ability to communicate/cooperate with DC associates

• Ability to interact professionally with both corporate and non-corporate personnel

• Ability to use material handling equipment (pallet jacks, carts, etc.)

• Ability to lift/carry up to 40 pounds

• Ability to work in a stand/walk position for up to 10 hours

PREFERRED QUALIFICATIONS

• Prior experience in distribution center/warehouse

• Optical knowledge and/or experience in a production environment

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Job Detail

• Company:
  Luxottica

Job Description

Requisition ID: 664265

Store # : 003036 Sunglass Hut

Position: Casual Part-Time

Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en_US)

Sunglass Hut is a global leader in the sale of premium sunglasses with over 1600 retail stores across North America. By joining our team you'll grow with the brightest in retail!

We offer competitive benefits, valuable training, and unlimited growth opportunities.

We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

GENERAL FUNCTION

Our Sales Associates are vital to the success of Sunglass Hut. You will bring an authentic, fun and energic experience to all customers while helping them find premium quality eyewear.

MAJOR DUTIES AND RESPONSIBILITIES

• Consistently deliver sales plan and company objectives through cultivating new and existing customer relationships building brand loyalty.

• Confidently provides an exceptional customer experience through making a connection, attention to detail and offering a personalized and unique shopping experience resulting in customer satisfaction.

• Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers and management.

• Takes pride in the appearance of store and shows initiative to keep displays and inventory clean, attractive and organized. Secures all company assets under one's control.

• Helps foster an inclusive culture by treating customers and colleagues with respect.

BASIC QUALIFICATIONS

• High School Diploma or GED

• Embrace new technology and change with high level of accuracy

• Self-accountability for sales results through use of selling skills and a drive to meet goals..

• Strong communication skills (both oral and written)

• Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment

Sunglass Hut is a part of Luxottica, N.A. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury and sports eyewear.

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Job Detail

• Company:
  Luxottica

Job Description

Requisition ID: 664903

At Target Optical, we help people see and look great - and have a blast doing it! We make caring for people's vision fun.

There's always more to see at Target Optical - more style, more fun, and more opportunities to find a career that fits your already-full life. Put your career in focus with us!

GENERAL FUNCTION

The Sales Associate is responsible for creating an outstanding optical experience for our guests by bringing together their knowledge, experiences and personality together with the guests needs and our high quality fashion brands.

MAJOR DUTIES AND RESPONSIBILITIES

• Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.

• Utilizes optical prescription to recommend specific lenses and lens coatings.

• Assists patients in the selection of frames and coordinates frames with optical measurements assisting our customers in choosing the perfect vision solution.

• Conducts measurements using appropriate optical tools and consults with Optician as needed.

• Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers, management, doctors and support staff (Target Host partners).

• Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized.

• Helps foster an inclusive culture by treating customers and colleagues with respect

BASIC QUALIFICATIONS

• High School Diploma or GED

• 1+ years experience in retail or customer service

• Familiarity with point of sale system, computers & calculators with basic phone and math skills

• Embrace new technology & change with high level of accuracy

• Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals.

• Strong communication skills (both oral and written)

• Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment

Target Opitical is part of the Luxottica, N.A family. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury and sports eyewear.

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Job Detail

• Company:
  Luxottica

Job Description

Requisition ID: 663263

Store # : 00A903 Sunglass Hut Macys

Position: Casual Part-Time

Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en_US)

Sunglass Hut is a global leader in the sale of premium sunglasses with over 1600 retail stores across North America. By joining our team you'll grow with the brightest in retail!

We offer competitive benefits, valuable training, and unlimited growth opportunities.

We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

GENERAL FUNCTION

Our Sales Associates are vital to the success of Sunglass Hut. You will bring an authentic, fun and energic experience to all customers while helping them find premium quality eyewear.

MAJOR DUTIES AND RESPONSIBILITIES

• Consistently deliver sales plan and company objectives through cultivating new and existing customer relationships building brand loyalty.

• Confidently provides an exceptional customer experience through making a connection, attention to detail and offering a personalized and unique shopping experience resulting in customer satisfaction.

• Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers and management.

• Takes pride in the appearance of store and shows initiative to keep displays and inventory clean, attractive and organized. Secures all company assets under one's control.

• Helps foster an inclusive culture by treating customers and colleagues with respect.

BASIC QUALIFICATIONS

• High School Diploma or GED

• Embrace new technology and change with high level of accuracy

• Self-accountability for sales results through use of selling skills and a drive to meet goals..

• Strong communication skills (both oral and written)

• Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment

Sunglass Hut is a part of Luxottica, N.A. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury and sports eyewear.

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Job Detail

• Company:
  Luxottica

Job Description

Requisition ID: 660225

Store # : 004203 Sunglass Hut

Position: Full-Time

Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en_US)

Sunglass Hut is a global leader in the sale of premium sunglasses with over 1600 retail stores across North America. By joining our team you'll grow with the brightest in retail!

We offer competitive benefits, valuable training, and unlimited growth opportunities.

We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

GENERAL FUNCTION

The Assistant Manager I is a core member of the leadership team that drives Sunglass Hut's success. The Assistant Manager I works in partnership with the Store/Multi Store Manager to oversee all the daily functions of the store, including selling, coaching, merchandising, talent acquisition and retail excellence.

MAJOR DUTIES AND RESPONSIBILITIES

• Utilizes all company tools to deliver sales plan, develop associates and achieve company objectives.

• Utilizes reporting tools and business acumen to identify and address gaps in performance and to capitalize on successes.

• Provides ongoing coaching for all associates that supports their growth and development while creating an inspirational and motivating work environment

• Acquires talent by utilizing networking and recruiting skills and conducting interviews in partnership with the Store/Multi Store Manager.

• Seeks out opportunities for self-development as defined in an individual development plan.

• Spends a majority of the time on the sales floor.

• Develops and maintains Customer relationships by maximizing all company tools.

• Consistently executes the brand standards.

• Maintains store merchandising standards including any updates or changes.

• Knows product knowledge and uses company learning tools to stay current on new products in both fashion and performance.

• Ensures execution of operational policies and procedures.

• Ensures clear communication to their team of brand strategy including all promotions, contests and incentives, etc.

BASIC QUALIFICATIONS

• High school diploma or GED

• 1+ years of experience

• Demonstrates expertise in every aspect of store operation

• Detail-oriented

• Uses critical thinking to deliver absolute execution of the operational components of the store

PREFERRED QUALIFICATIONS

• Customer service and/or retail experience

• Previous leadership experience of 1+ years

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Job Detail

• Company:
  Luxottica

Job Description

Requisition ID: 664505

Store # : 000217 LensCrafters

Position: Full-Time

Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en_US)

At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.

By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.

LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.

GENERAL FUNCTION

The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics.

MAJOR DUTIES & RESPONSIBILITIES

• Delivers quality & improvement to meet or exceed all key performance indicators (KPIs):

• Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives

• Demonstrates understanding of retail business & the capability to transfer knowledge to superior sales & business results. Learns & understands the competition & market trends.

• Supports the store manager in diagnosing the business & leverages the synergies of Retail, Lab & Doctor to drive positive results.

• Supports store business plans to maximize sales & profit, leverages strengths & addresses opportunities for recovery.

• Partners with store manager to lead a team through strong knowledge & skills.

• Provides training & guidance to team members.

• Delivers clear & constructive feedback in a timely manner.

• Informs store manager of any situation that may require any development or disciplinary action of others.

• Supports recruiting, helps select high caliber team & creates talent pipeline.

• Follows guidelines to optimally staff store.

• Shows great pride in store appearance & executes visual directives.

• Strives to maintain positive working relationships with doctors.

• Adheres to & ensures compliance of team to Company policies & procedures; meets or exceeds all goals.

• Anticipates problems before they occur; explores underlying reasons and root cause; strives for long-term solutions to problems.

• Performs & understands administrative duties.

• Maintains a safe working environment for all.

• Works a flexible schedule, including nights & weekends.

BASIC QUALIFICATIONS

• High School graduate or equivalent

• 1+ year(s) management/supervisory experience with direct reports

• Knowledge of retail operations, processes & policies

• Strong basic math skills

• Familiarity with cash register, computers & calculators

• Must have a strong command of the English language for all written correspondence & oral communication

• Strong communicator & listener

• Demonstrated high-level of selling skills

• Proven ability to problem solve

PREFERRED QUALIFICATIONS

• College degree or equivalent

• Previous experience in leadership position within retail & customer service industry

• Knowledge of basic optics

• Knowledge of current store merchandise

• State licensure (if applicable) &/or ABO Certification in non-licensed states

• Brand Final Inspector Certification

• Brand Quality, Fitting & Adjusting Program

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Job Detail

• Company:
  Luxottica

Job Description

Requisition ID: 664181

Store # : 004483 Sunglass Hut

Position: Seasonal/Temporary

Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en_US)

Sunglass Hut is a global leader in the sale of premium sunglasses with over 1600 retail stores across North America. By joining our team you'll grow with the brightest in retail!

We offer competitive benefits, valuable training, and unlimited growth opportunities.

We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

GENERAL FUNCTION

Our Sales Associates are vital to the success of Sunglass Hut. You will bring an authentic, fun and energic experience to all customers while helping them find premium quality eyewear.

MAJOR DUTIES AND RESPONSIBILITIES

• Consistently deliver sales plan and company objectives through cultivating new and existing customer relationships building brand loyalty.

• Confidently provides an exceptional customer experience through making a connection, attention to detail and offering a personalized and unique shopping experience resulting in customer satisfaction.

• Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers and management.

• Takes pride in the appearance of store and shows initiative to keep displays and inventory clean, attractive and organized. Secures all company assets under one's control.

• Helps foster an inclusive culture by treating customers and colleagues with respect.

BASIC QUALIFICATIONS

• High School Diploma or GED

• Embrace new technology and change with high level of accuracy

• Self-accountability for sales results through use of selling skills and a drive to meet goals..

• Strong communication skills (both oral and written)

• Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment

Sunglass Hut is a part of Luxottica, N.A. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury and sports eyewear.

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Job Detail

• Company:
  Luxottica

Job Description

Requisition ID: 662862

Position: Full-Time

Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en_US)

There's more to EyeMed than meets the eye. EyeMed is the fastest growing managed vision benefits company in the country with consistent double-digit membership growth! Through our commitment to innovation, we're reimagining the way employers and their employees think about vision care. We want them to see life to the fullest and experience more of what's best, not more of the same. And if what's best hasn't been done yet, it's our exceptional and passionate employees driving this change. But, our passion for vision isn't just about vision insurance benefits. Our employees are proud to support and participate in life-altering global and local missions through our partnership with OneSight, a leading not-for-profit organization with a 100% focus on eradicating the world's vision crisis.

Your family says a lot about who you are. EyeMed is a key member of the Luxottica family of companies, global leaders in the design, manufacture and distribution of fashion, luxury and sports eyewear. In North America, Luxottica is the home to global brands Ray-Ban, Oakley and many top fashion house brands. Our leading retail brands include LensCrafters, Sunglass Hut, Pearle Vision, and Target Optical.

If you're passionate about driving innovation and change and interested in a career in the optical and insurance industry, EyeMed wants to start the conversation and help provide you a growth-focused opportunity with America's fastest growing vision benefits company.

GENERAL FUNCTION

The Sr Manager is responsible for building and managing relationships with Key Account provider groups. Key Accounts are defined as large provider groups (20+ locations) managed under a singular corporate relationship. This role will be responsible for Key Accounts by collaborating both internally and externally to ensure relationships are strengthened; ensuring resolution of critical, high volume issues; executing business reviews as needed; supporting ecosystem-level assessments and diagnostics. The Sr Manager will be tasked with executing strategies to improve Key Account relationships and maximizing overall value across the EssilorLuxottica ecosystem.

MAJOR DUTIES AND RESPONSIBILITIES

• Serve as day-to-day contact with Key Account provider groups with a focus on issue resolution and relationship development

• Understand ecosytem-level strategy and opportunities on each Key Account to drive appropriate prioritization and relationship management approach across provider groups

• Lead regular ongoing touchbases with Key Accounts to ensure satisfaction and review/resolve escalated issues

• Proactively connect with internal cross-functional teams to identify issues before Key Accounts escalate

• Partner internally to develop appropriate communications for Key Accounts around critical changes, system updates, etc. to ensure ongoing awareness and accountability

• Participate in cross-functional meetings as needed to drive issue resolution

• Develop and present timely business reviews, per contractual requirements, to Key Accounts

• Effectively summarize highly escalated issues and present recommendations to senior leadership for final decision/escalation/prioritization.

• Partner on diagnostic and assesssment of Key Accounts in support of Network Steering Committee

• Support contract development for Key Accounts

• Understand and ensure compliance with legislative changes as they apply to provider relationship management, contracts and and processes

• Deliver complete and timely communication and KPI reporting on Key Account relationship/issue status to management

BASIC QUALIFICATIONS

• Bachelor's Degree

• 8+ years business experience, preferably in provider relations, or sales/account management

• Ability to work independently and set agenda for area of responsibility including prioritization of work, scheduling, tasks and projects

• Ability to work constructively under pressure and think analytically in regards to operations and administrative processes

• Ability to efficiently and effectively manage the details of numerous customers simultaneously and properly set expectations with customers and follows-through on execution to completion

• Excellent verbal and written communication skills, customer service skills, and ability to maintain composure and professionalism in stressful situations

• Strong proficiency in Microsoft Excel and Powerpoint

PREFERRED QUALIFICATIONS

• MBA

• Experience within the healthcare or insurance industry and understand of Provider Relations

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Job Detail

• Company:
  Luxottica

Job Description

Requisition ID: 660861

Position: Full-Time

Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en_US)

Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.

In North America, our wholesale business is the home to global brands like Ray-Ban, Oakley, and many of the top fashion house brands. Our leading retail brands include; LensCrafters, Sunglass Hut, Pearle Vision, and Target Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.

Supporting over 4,500 retail stores in North America, a career in our retail headquarters allows us to stay in touch with the end customer and use their ever-changing behaviors and preferences to shape our offerings of the best eyewear and services.

GENERAL FUNCTION

IT Security Analyst will support governance, risk, and compliance initiatives and perform key day to day activities to help secure data, information and generate output that illustrates the existing security controls. The analyst will create risk responses, acceptance or mitigation, for Management and external Client inquiries that properly illustrates how organization is enforcing established security controls to secure data and manage risk. The analyst will ensure compliance with policies and procedures necessary to ensure security of information system assets and protect them from intentional/inadvertent access, disclosure, or destruction in accordance with company policies and external requirements such as HIPAA, SAAE-18, HITRUST, and PCI. The analyst will support SSAE-18, PCI audits. The analyst will coordinate security awareness efforts for the organization.

MAJOR DUTIES AND RESPONSIBILITIES

• Respond to internal/external customer inquiries regarding the information security controls, processes, procedures including governance and technical aspects

• Monitor security group email box and coordinate with the decision makers; provide status reports and manage stakeholder communications

• Maintain appropriate documentation to support inquired responses

• Support process and review of access audits; maintain access and media storage access rights database

• Support internal audit requirements such as HIPAA Security Rule assessment

• Assist in the review of security policies/standards, ensuring the effectiveness of solutions, and providing security consultative services to the organization

BASIC QUALIFICATIONS

• Bachelor's Degree in Computer Science or related field; equivalent relevant experience in information technology security may be considered

• One to three years of experience relevant working experience in information technology security;

• Microsoft Office and ability to adapt to proprietary systems;

• Information technology security experience and proven ability to meet deadlines;

• Understanding of information risk management concepts;

• Basic knowledge in key areas of information security such as Vulnerability Management, Intrusion Prevention and Detection, Access Control and Authorization, Policy Enforcement, Application Security, Protocol Analysis, Firewall Management, Incident Response, Data Loss Prevention (DLP), Encryption, Two-Factor Authentication, Web filtering, and Advanced Threat Protection

• Knowledge of Microsoft Windows /Active Directory, LDAP, Internet security and network security technologies (TCP/IP, firewalls, Anti-Virus products, etc.) and third party security or audit tools is required

• Strong customer service focus;

• Ability to adapt in dynamic work environment, learn quickly, solve problems and make decisions with minimal supervision;

• Excellent verbal and written communication/presentation skills;

• Ability to plan, organize and prioritize work

• Ability to Develop process documentation

PREFERRED QUALIFICATIONS

• Two to five years' relevant working experience in information technology security

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Job Detail

• Company:
  Luxottica

Job Description

Requisition ID: 662681

Store # : 002068 Sunglass Hut

Position: Casual Part-Time

Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en_US)

Sunglass Hut is a global leader in the sale of premium sunglasses with over 1600 retail stores across North America. By joining our team you'll grow with the brightest in retail!

We offer competitive benefits, valuable training, and unlimited growth opportunities.

We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

GENERAL FUNCTION

Our Sales Associates are vital to the success of Sunglass Hut. You will bring an authentic, fun and energic experience to all customers while helping them find premium quality eyewear.

MAJOR DUTIES AND RESPONSIBILITIES

• Consistently deliver sales plan and company objectives through cultivating new and existing customer relationships building brand loyalty.

• Confidently provides an exceptional customer experience through making a connection, attention to detail and offering a personalized and unique shopping experience resulting in customer satisfaction.

• Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers and management.

• Takes pride in the appearance of store and shows initiative to keep displays and inventory clean, attractive and organized. Secures all company assets under one's control.

• Helps foster an inclusive culture by treating customers and colleagues with respect.

BASIC QUALIFICATIONS

• High School Diploma or GED

• Embrace new technology and change with high level of accuracy

• Self-accountability for sales results through use of selling skills and a drive to meet goals..

• Strong communication skills (both oral and written)

• Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment

Sunglass Hut is a part of Luxottica, N.A. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury and sports eyewear.

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Job Detail

• Company:
  Luxottica

Job Description

Requisition ID: 537864

Position: Seasonal/Temporary

Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en_US)

Luxottica is a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.

In North America, our wholesale business is the home to global brands like Ray-Ban, Oakley, and many of the top fashion house brands. Our leading retail brands include; LensCrafters, Sunglass Hut, Pearle Vision, and Target Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.

At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for the top brands, latest trends and exclusive styles of high quality fashion and performance sunglasses.

GENERAL FUNCTION

Our Sales Associates are vital to the success of Sunglass Hut. You will bring an authentic, fun and energic experience to all customers while helping them find premium quality eyewear.

MAJOR DUTIES AND RESPONSIBILITIES

• Consistently deliver sales plan and company objectives through cultivating new and existing customer relationships building brand loyalty.

• Confidently provides an exceptional customer experience through making a connection, attention to detail and offering a personalized and unique shopping experience resulting in customer satisfaction.

• Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers and management.

• Takes pride in the appearance of store and shows initiative to keep displays and inventory clean, attractive and organized. Secures all company assets under one's control.

• Helps foster an inclusive culture by treating customers and colleagues with respect.

BASIC QUALIFICATIONS

• High School Diploma or GED

• Embrace new technology and change with high level of accuracy

• Self-accountability for sales results through use of selling skills and a drive to meet goals..

• Strong communication skills (both oral and written)

• Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment

Sunglass Hut is a part of Luxottica, N.A. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury and sports eyewear.

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (tel:1-888-887-3348) (be sure to provide your name and contact information so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Job Detail

• Company:
  Luxottica

Job Description

Requisition ID: 665121

Store # : 003358 LensCrafters

Position: Part-Time

Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en_US)

At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.

By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.

LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.

GENERAL FUNCTION

The EyeCare Advisor creates exceptional value in the lives of our customers by delivering the LensCrafters Experience. Ensures all patients receive the highest quality Optometric care. Delivers the store's key performance indicators by integrating the Brand Story and ensuring flawless execution of the patient experience/behaviors and seamlessly links the doctor and retail functions together.

MAJOR DUTIES & RESPONSIBILITIES

• Greets customers without delay (within 30 seconds).

• Promptly answers the telephone (3 rings) in a friendly and courteous manner.

• Explains all required paperwork, tests, products and services

• Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary.

• Shows patience and courtesy to indecisive or difficult customers and patients.

• Performs work accurately and thoroughly despite time pressure and customer volume.

• Identifies situations involving unsatisfied customers and acts quickly for resolution. .

• Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures.

• Handles and files all patient records in an organized and efficient manner in accordance with HIPAA.

• Places contact lens orders, processes shipments and properly submits invoices for payment.

• Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details.

• Accurately operates the POS system, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, layaways, discounts, insurance and coupons.

• Explains to customers -One Hour- processing and expected delivery times.

• Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided guidelines.

• Maintains safe working environment for all associates/patients.

• Quickly responds to changes in store promotions with appropriate staff communications, graphics, and point of purchase materials.

RETAIL

• Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames.

• Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary

DOCTOR'S OFFICE

• Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.

• Utilizing clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.

• Responsible for the maintenance and disinfection of contact lens inventory; provides clinical support to the Optometrist as needed.

BASIC QUALIFICATIONS

• High School graduate or equivalent

• Strong customer service skills (internal and external)

• Knowledge of current fashion trends

• Strong communicator and listener

• Problem solving ability

• Familiarity with cash register, computers and calculators

• Organization skills

• Sales skills

• Strong basic math skills

• Knowledge of office and store merchandise

PREFERRED QUALIFICATIONS

• Previous experience in customer service, retail and/or optical

• Strong interpersonal skills

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Job Detail

• Company:
  Luxottica

Job Description

Requisition ID: 663226

Store # : 005366 Sunglass Hut

Position: Seasonal/Temporary

Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en_US)

Sunglass Hut, a global leader in the sale of premium sunglasses, has partnered with Bass Pro Shops, the leading national retailer of outdoor gear and apparel known for its immersive retail experiences, to open Sunglass Hut shop-in-shops inside Bass Pro stores across North America. If you have a passion for inspiring others to enjoy and explore the great outdoors while wearing amazing sunglasses, this could be an opportunity for you.

Sunglass Hut has an energetic, fun culture and diverse career paths for all types of talented and driven people. We offer competitive benefits, valuable training, and unlimited growth opportunities. At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for the top brands, latest trends and exclusive styles of high quality fashion and performance sunglasses.

Native Americans receive preference in accordance with Tribal law.

GENERAL FUNCTION

Our Sales Associates are vital to the success of Sunglass Hut. You will bring an authentic, fun and energic experience to all customers while helping them find premium quality eyewear.

MAJOR DUTIES AND RESPONSIBILITIES

• Consistently deliver sales plan and company objectives through cultivating new and existing customer relationships building brand loyalty.

• Confidently provides an exceptional customer experience through making a connection, attention to detail and offering a personalized and unique shopping experience resulting in customer satisfaction.

• Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers and management.

• Takes pride in the appearance of store and shows initiative to keep displays and inventory clean, attractive and organized. Secures all company assets under one's control.

• Helps foster an inclusive culture by treating customers and colleagues with respect.

BASIC QUALIFICATIONS

• High School Diploma or GED

• Embrace new technology and change with high level of accuracy

• Self-accountability for sales results through use of selling skills and a drive to meet goals..

• Strong communication skills (both oral and written)

• Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment

Sunglass Hut is a part of Luxottica, N.A. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury and sports eyewear.

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Job Detail

• Company:
  Luxottica

Job Description

Requisition ID: 659001

Store # : 001659 LensCrafters

Position: Full-Time

Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en_US)

At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.

By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.

LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.

GENERAL FUNCTION

The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters every time. The role of Sales Associate helps establish LensCrafters as the premier destination for all vision needs in your community.

MAJOR DUTIES & RESPONSIBILITIES

• Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.

• Utilizes optical prescription to recommend specific lenses and lens coatings.

• Assists patients in the selection of frames and coordinates frames with optical measurements assisting our customers in choosing the perfect vision solution.

• Conducts measurements using appropriate optical tools and consults with Optician as needed.

• Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers, management, doctors and support staff (Target Host partners).

• Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized.

• Helps foster an inclusive culture by treating customers and colleagues with respect

BASIC QUALIFICATIONS

• High School Diploma or GED

• 1+ years experience in retail or customer service

• Familiarity with point of sale systems, computers & calculators with basic phone and math skills

• Embrace new technology & change with high level of accuracy

• Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals

• Strong communication skills (both oral and written)

• Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment

LensCrafters is a part of Luxottica, N.A. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury and sports eyewear.

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Job Detail

• Company:
  Luxottica

Job Description

Requisition ID: 664461

Store # : 001668 LensCrafters

Position: Casual Part-Time

Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en_US)

At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.

By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.

This person will support our optical experience inside Macy's department stores in the U.S.

LensCrafters and Macy's relationship is built around a shared mission of providing customers with the highest quality eye care, a passion for style and a broad brand portfolio able to meet diverse customer choices.

GENERAL FUNCTION

The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization's key results through collaboration & teamwork. Ensures all patients receive the highest quality Optometric care by performing clinical protocols while maximizing results & practices growth through strong partnership with the MOD, SMM & team. The Associate Optometrist delivers key performance indicators and serves as a leading ambassador of the Brand inside & outside the organization who is driven by passion & high standards to always go above & beyond.

MAJOR DUTIES & RESPONSIBILITIES

• Ensures executional excellence & winning results in partnership with the MOD & store team.

• Demonstrates commitment to exceed results through strong competency in KPI management & high accountability.

• Ensures Brand is known as the leading optical provider within the community.

• Operates as successful stakeholder to all leaders within the organization & local market.

• Places the patient/customer 1st & delivers excellent service.

• Strives to exceed expectations on all KPIs.

• Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps:

• Address all patients/customers visual life style needs

• Make eyewear recommendations based on patients/customers' needs

• Explain each step of the eye exam; listen carefully to patients/customers

• Utilize available tools & visual aids to summarize & ensure patients understand each aspect of their vision, eye health, & overall well being

• Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam

• Conducts all services in accordance with protocol & accepted standards of care.

• Ensures all patients receive accurate diagnosis & appropriate recommendations.

• Establishes a positive Doctor/patient relationship.

• Utilizes & leverages effectively all technology to deliver unsurpassed patient/customer experiences.

• Ensures office systems are maintained.

• Maintains State Licensure in good standing & practices to the full scope of that license, responsible for maintaining Continuing Education requirements.

• Provides effective training & guidance to team members making use of Company provided programs.

• Delivers clear, motivating & constructive feedback in a timely manner to all associates.

• Creates a positive culture linked to the corporate culture; identifies what motivates each individual & directs conversations & actions appropriately.

• Encourages associate decision making at the level closest to the patient.

• Maximizes partnerships through leadership, participation & involvement.

• Takes pride in the appearance of the office.

• Maintains safe working environment for all associates/patients.

• Leads by example.

BASIC QUALIFICATIONS

• Doctor of Optometry

• Commitment to quality patient care

• Knowledge of current Optometric theory & technology

• Strong communicator & listener

• Problem solving ability

• Solid Organization skills

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Job Detail

• Company:
  Luxottica

Job Description

Requisition ID : 658986

At LensCrafters, we love eyes and care about the people behind them. With over 900 locations, LensCrafters is the largest optical retailer in North America and our love of eyes and higher standard of quality have made LensCrafters an industry leader for over 30 years.

GENERAL FUNCTION

The EyeCare Advisor creates exceptional value in the lives of our customers by delivering the LensCrafters Experience. Ensures all patients receive the highest quality Optometric care. Delivers the store's key performance indicators by integrating the Brand Story and ensuring flawless execution of the patient experience/behaviors and seamlessly links the doctor and retail functions together.

MAJOR DUTIES & RESPONSIBILITIES

• Greets customers without delay (within 30 seconds).

• Promptly answers the telephone (3 rings) in a friendly and courteous manner.

• Explains all required paperwork, tests, products and services

• Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary.

• Shows patience and courtesy to indecisive or difficult customers and patients.

• Performs work accurately and thoroughly despite time pressure and customer volume.

• Identifies situations involving unsatisfied customers and acts quickly for resolution. .

• Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures.

• Handles and files all patient records in an organized and efficient manner in accordance with HIPAA.

• Places contact lens orders, processes shipments and properly submits invoices for payment.

• Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details.

• Accurately operates the POS system, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, layaways, discounts, insurance and coupons.

• Explains to customers -One Hour- processing and expected delivery times.

• Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided guidelines.

• Maintains safe working environment for all associates/patients.

• Quickly responds to changes in store promotions with appropriate staff communications, graphics, and point of purchase materials.

RETAIL

• Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames.

• Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary

DOCTOR'S OFFICE

• Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.

• Utilizing clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.

• Responsible for the maintenance and disinfection of contact lens inventory; provides clinical support to the Optometrist as needed.

BASIC QUALIFICATIONS

• High School graduate or equivalent

• Strong customer service skills (internal and external)

• Knowledge of current fashion trends

• Strong communicator and listener

• Problem solving ability

• Familiarity with cash register, computers and calculators

• Organization skills

• Sales skills

• Strong basic math skills

• Knowledge of office and store merchandise

PREFERRED QUALIFICATIONS

• Previous experience in customer service, retail and/or optical

• Strong interpersonal skills

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Job Detail

• Company:
  Luxottica

Job Description

Requisition ID: 663863

Store # : 003050 LensCrafters

Position: Part-Time

Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en_US)

At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.

By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.

LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.

GENERAL FUNCTION

The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters every time. The role of Sales Associate helps establish LensCrafters as the premier destination for all vision needs in your community.

MAJOR DUTIES & RESPONSIBILITIES

• Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.

• Utilizes optical prescription to recommend specific lenses and lens coatings.

• Assists patients in the selection of frames and coordinates frames with optical measurements assisting our customers in choosing the perfect vision solution.

• Conducts measurements using appropriate optical tools and consults with Optician as needed.

• Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers, management, doctors and support staff (Target Host partners).

• Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized.

• Helps foster an inclusive culture by treating customers and colleagues with respect

BASIC QUALIFICATIONS

• High School Diploma or GED

• 1+ years experience in retail or customer service

• Familiarity with point of sale systems, computers & calculators with basic phone and math skills

• Embrace new technology & change with high level of accuracy

• Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals

• Strong communication skills (both oral and written)

• Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment

LensCrafters is a part of Luxottica, N.A. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury and sports eyewear.

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Job Detail

• Company:
  Luxottica

Job Description

Requisition ID: 664081

Store # : 002139 Target Optical

Position: Full-Time

Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en_US)

At Target Optical, we are on a mission to be the ally that WOW's! all families shopping at Target, by offering an easy and inspiring optical experience, no matter when, where or how they shop - and having a blast while doing it!

We offer flexible work schedules and competitive compensation packages including medical & dental benefits, employee discounts on eyewear, tuition reimbursement and paid time off. At Target Optical, we pride ourselves on building a culture where we focus and invest in people. We are a fast-growing brand and are looking for people who are passionate, enthusiastic and growth oriented. And because we are part of eyewear industry leader, Luxottica, there is plenty of opportunities to grow your career within Target Optical and beyond.

GENERAL FUNCTION

The Sales Associate is responsible for creating an outstanding optical experience for our guests by bringing together their knowledge, experiences and personality together with the guests needs and our high quality fashion brands.

MAJOR DUTIES AND RESPONSIBILITIES

• Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.

• Utilizes optical prescription to recommend specific lenses and lens coatings.

• Assists patients in the selection of frames and coordinates frames with optical measurements assisting our customers in choosing the perfect vision solution.

• Conducts measurements using appropriate optical tools and consults with Optician as needed.

• Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers, management, doctors and support staff (Target Host partners).

• Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized.

• Helps foster an inclusive culture by treating customers and colleagues with respect

BASIC QUALIFICATIONS

• High School Diploma or GED

• 1+ years experience in retail or customer service

• Familiarity with point of sale system, computers & calculators with basic phone and math skills

• Embrace new technology & change with high level of accuracy

• Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals.

• Strong communication skills (both oral and written)

• Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment

Target Opitical is part of the Luxottica, N.A family. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury and sports eyewear.

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Job Detail

• Company:
  Luxottica

Job Description

Requisition ID: 664162

Store # : 002139 Target Optical

Position: Full-Time

Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en_US)

At Target Optical, we are on a mission to be the ally that WOW's! all families shopping at Target, by offering an easy and inspiring optical experience, no matter when, where or how they shop - and having a blast while doing it!

We offer flexible work schedules and competitive compensation packages including medical & dental benefits, employee discounts on eyewear, tuition reimbursement and paid time off. At Target Optical, we pride ourselves on building a culture where we focus and invest in people. We are a fast-growing brand and are looking for people who are passionate, enthusiastic and growth oriented. And because we are part of eyewear industry leader, Luxottica, there is plenty of opportunities to grow your career within Target Optical and beyond.

GENERAL FUNCTION

The Assistant Manager ensures the delivery of the Target Optical Way and the Guest Experience. The successful employee will demonstrates leadership competencies such as clear communication, team building, thinking critically, collaboration, and driving results while styling our guests.

MAJOR DUTIES & RESPONSIBILITIES

• Partners with the Optical Store Manager to build plans to deliver profitable store sales measured by current objectives.

• Delivers the daily sales goal by flawless execution of the WOW! Guest Experience behaviors.

• Ensures, influences and inspires the team to deliver a simple, fun and in-style fashion experience by modeling the Target Optical Way.

• Provides floor leadership to ensure that guests will receive a -best in class- experience by providing guidance and direction to team members.

• Creates, lives and teaches the culture to build brand awareness by attracting new guests daily from the Host to Optical.

• Supports the Optical Store Manager with maintaining professional business partnerships with the Target Optical doctor and Target Host.

• Proactively recruits, interviews, trains, develops, motivates and retains Brand right Optical Team Members (OTM).

• Supports Store Manager with Team Member accountability by providing Team Members with Coaching and Development to deliver the WOW! Guest Experience through regular touch bases.

• Supports Store Manager to ensure eSchedule, Guest Retention, Guest Driving Behaviors and all current Brand initiatives are in compliance.

• Partners with Store Manager to ensure all operating policies and procedures are followed at the highest level to include merchandising and store presentation, timely and accurate implementation of approved marketing programs and promotions, the accurate completion of all sales transactions, and utilization of all sales strategies and resources.

• Models the Target Optical Personal Style Dress Code.

BASIC QUALIFICATIONS

• Bachelor's Degree or equivalent

• ABO Certified (Preferred)

• 2+ years retail or customer service experience

• Selling Skills

• Self-Motivated

• Selection and Recruitment

• Critical Thinking

• Collaborative

• Accountable to Results

• Coach and Develop Others

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Job Detail

• Company:
  Luxottica

Job Description

Requisition ID: 664145

Store # : 002139 Target Optical

Position: Part-Time

Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en_US)

At Target Optical, we are on a mission to be the ally that WOW's! all families shopping at Target, by offering an easy and inspiring optical experience, no matter when, where or how they shop - and having a blast while doing it!

We offer flexible work schedules and competitive compensation packages including medical & dental benefits, employee discounts on eyewear, tuition reimbursement and paid time off. At Target Optical, we pride ourselves on building a culture where we focus and invest in people. We are a fast-growing brand and are looking for people who are passionate, enthusiastic and growth oriented. And because we are part of eyewear industry leader, Luxottica, there is plenty of opportunities to grow your career within Target Optical and beyond.

GENERAL FUNCTION

The Sales Associate is responsible for creating an outstanding optical experience for our guests by bringing together their knowledge, experiences and personality together with the guests needs and our high quality fashion brands.

MAJOR DUTIES AND RESPONSIBILITIES

• Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.

• Utilizes optical prescription to recommend specific lenses and lens coatings.

• Assists patients in the selection of frames and coordinates frames with optical measurements assisting our customers in choosing the perfect vision solution.

• Conducts measurements using appropriate optical tools and consults with Optician as needed.

• Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers, management, doctors and support staff (Target Host partners).

• Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized.

• Helps foster an inclusive culture by treating customers and colleagues with respect

BASIC QUALIFICATIONS

• High School Diploma or GED

• 1+ years experience in retail or customer service

• Familiarity with point of sale system, computers & calculators with basic phone and math skills

• Embrace new technology & change with high level of accuracy

• Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals.

• Strong communication skills (both oral and written)

• Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment

Target Opitical is part of the Luxottica, N.A family. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury and sports eyewear.

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Job Detail

• Company:
  Luxottica

Job Description

Requisition ID: 664941

Store # : 000434 LensCrafters

Position: Part-Time

Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en_US)

At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.

By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.

This person will support our optical experience inside Macy's department stores in the U.S.

LensCrafters and Macy's relationship is built around a shared mission of providing customers with the highest quality eye care, a passion for style and a broad brand portfolio able to meet diverse customer choices.

GENERAL FUNCTION

The Apprentice Optician creates exceptional value in the lives of customers by delivering the LensCrafters Experience. Ensures customers are delighted by performing the key steps of our selling model.

MAJOR DUTIES AND RESPONSIBILITIES

• Conveys a commitment to providing unsurpassed Customer Service by performing the following Sales and Service Process steps:

• Greeting the Customer

• Explaining the Process in a transparent way

• Merchandise Selection

• Fitting - AccuFit

• Solve visual problems or challenges for customers

• Tendering

• Dispensing

• Serves as a center of excellence for others with a focus on Right the First Time and modeling our CEE service and selling model.

• Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary needs. Suggests improvements and recommends solutions to problems. Assists other retail associates with difficult and complex areas of customer product needs and prescriptions.

• Anticipates problems before they occur; explores underlying reasons for recurring customer problems; goes beyond symptoms to get at causes; strives to develop long-term solutions to problems.

• Shows patience and courtesy with customers; tracks down answers to unfamiliar questions or products.

• Educates the customer on LensCrafters' guarantees and services including: Eyewear Protection Plan, eyewear care tips, complimentary adjustments and follow-up services.

• Handles tasks, such as taking and recording measurements, adjusting or fitting eyewear carefully and correctly, is thorough and exact in details.

• Ensures finished eyewear meets LensCrafters' optical standards and customer requirements/requests.

• Strives to achieve -Exceptional Results- on LensCrafters' annual CEI/Functional Skills that align with brand priorities.

• Takes personal ownership to achieve personal and store results.

• Serves as a role model for development and a technical resource for all.

• Operates the Point of Sale terminal inputting customer and prescription information with accuracy and attention to detail.

• Accurately operates the Point of Sale, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions.

• Explains to the customers -One Hour- processing and expected delivery times.

• Shows customers where to pick-up their glasses upon return to the store.

• Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided planograms.

• Maintains safe working environment for all associates/customers. Inform management of any potential safety opportunities (broken tiles, furniture, etc.)

• Demonstrates safe work practices including the wearing of personal protection equipment in the lab.

BASIC QUALIFICATIONS

• High school graduate or equivalent

• Part of a sanctioned Apprentice Program

• Strong customer service skills: communicator, listener and team builder

• Knowledge of current optical theory and merchandise

• Knowledge of current store merchandise

• Strong basic math skills

• Awareness of current fashion trends

• Sales and service skills

• Familiarity with POS, computers and calculators

• Embrace new technology and change

PREFERRED QUALIFICATIONS

• Actively studying for LensCrafters Quality, Fitting and Adjusting Program

• Optical dispensing experience

• Previous customer service and retail experience

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Job Detail

• Company:
  Luxottica

Job Description

Requisition ID: 650362

Store # : 001640 LensCrafters

Position: Part-Time

Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en_US)

At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.

By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.

LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.

Range: $14.77 - $15.84 / hour

GENERAL FUNCTION

The EyeCare Advisor creates exceptional value in the lives of our customers by delivering the LensCrafters Experience. Ensures all patients receive the highest quality Optometric care. Delivers the store's key performance indicators by integrating the Brand Story and ensuring flawless execution of the patient experience/behaviors and seamlessly links the doctor and retail functions together.

MAJOR DUTIES & RESPONSIBILITIES

• Greets customers without delay (within 30 seconds).

• Promptly answers the telephone (3 rings) in a friendly and courteous manner.

• Explains all required paperwork, tests, products and services

• Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary.

• Shows patience and courtesy to indecisive or difficult customers and patients.

• Performs work accurately and thoroughly despite time pressure and customer volume.

• Identifies situations involving unsatisfied customers and acts quickly for resolution. .

• Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures.

• Handles and files all patient records in an organized and efficient manner in accordance with HIPAA.

• Places contact lens orders, processes shipments and properly submits invoices for payment.

• Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details.

• Accurately operates the POS system, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, layaways, discounts, insurance and coupons.

• Explains to customers -One Hour- processing and expected delivery times.

• Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided guidelines.

• Maintains safe working environment for all associates/patients.

• Quickly responds to changes in store promotions with appropriate staff communications, graphics, and point of purchase materials.

RETAIL

• Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames.

• Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary

DOCTOR'S OFFICE

• Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.

• Utilizing clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.

• Responsible for the maintenance and disinfection of contact lens inventory; provides clinical support to the Optometrist as needed.

BASIC QUALIFICATIONS

• High School graduate or equivalent

• Strong customer service skills (internal and external)

• Knowledge of current fashion trends

• Strong communicator and listener

• Problem solving ability

• Familiarity with cash register, computers and calculators

• Organization skills

• Sales skills

• Strong basic math skills

• Knowledge of office and store merchandise

PREFERRED QUALIFICATIONS

• Previous experience in customer service, retail and/or optical

• Strong interpersonal skills

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Job Detail

• Company:
  Luxottica

Job Description

Requisition ID: 664321

Store # : 000442 LensCrafters

Position: Part-Time

Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en_US)

At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.

By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.

LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.

GENERAL FUNCTION

The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters every time. The role of Sales Associate helps establish LensCrafters as the premier destination for all vision needs in your community.

MAJOR DUTIES & RESPONSIBILITIES

• Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.

• Utilizes optical prescription to recommend specific lenses and lens coatings.

• Assists patients in the selection of frames and coordinates frames with optical measurements assisting our customers in choosing the perfect vision solution.

• Conducts measurements using appropriate optical tools and consults with Optician as needed.

• Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers, management, doctors and support staff (Target Host partners).

• Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized.

• Helps foster an inclusive culture by treating customers and colleagues with respect

BASIC QUALIFICATIONS

• High School Diploma or GED

• 1+ years experience in retail or customer service

• Familiarity with point of sale systems, computers & calculators with basic phone and math skills

• Embrace new technology & change with high level of accuracy

• Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals

• Strong communication skills (both oral and written)

• Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment

LensCrafters is a part of Luxottica, N.A. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury and sports eyewear.

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Job Detail

• Company:
  Luxottica