Company Detail

Job Description

Description

Job Summary:

PowerSecure is seeking qualified candidates for exciting new projects throughout the US. Core competencies for the HVAC Pipefitter/Installer include the ability to complete HVAC installations including Piping Replacements, Equipment Installations including Chillers, Boilers, Air Handlers, Pumps, VAV Boxes etc. Our company provides a safety centric culture, great opportunities for upward growth, professional development, and competitive compensation packages.

Minimum Qualifications: (Education, Experience, Knowledge, and Skills):

• High School, GED Equivalency, and/or Trade School

• Valid Driver's license.

• Minimum of 3 years in the pipefitting trade in the institutional, industrial or commercial HVAC sector.

• Experience with various types of pipe and fitment techniques, including screw pipe, grooved, compression, fusion, glue, sweat, braze and weld, of various materials including steel, copper, plastic, fiberglass etc, with diameters ranging from - to 6- or greater.

• Hands-on experience with demolition and installation of various types of commercial HVAC equipment and related processes.

• Experience with Sheet metal ductwork fabrication and installation (not required, but a plus).

• Experience with electrical and controls installation (not required, but a plus).

• Must be able to pass a government background check, drug test and other site pre-access requirements.

• Apprenticeship program (not required, but a plus).

• OSHA 10 training (not required, but a plus).

• Position requires a willingness to travel to project locations when assigned to work on projects that require onsite presence for extended project durations.

Job Duties and Responsibilities:

• Collaborate with HVAC Foreperson and project team to ensure material and equipment needs are identified and scheduled prior to start of actual work.

• Read and interpret construction drawings, project specifications, and equipment submittals.

• Utilize construction plans to layout and install HVAC equipment and supports.

• Lay-out, fabricate, install, repair, troubleshoot, and maintain piping systems, pipe supports, fixtures, and related domestic water, hydronic and pneumatic system. Systems will vary in complexity, size, and pressure rating.

• Lay-out, fabricate, install, repair, troubleshoot, and maintain ductwork for ventilation applications. These systems will vary in complexity, size, and rating.

• Must be able to work well with others and be able to take direction.

• Train apprentices in work-related areas to enhance installation knowledge, productivity, and safety.

• Strong organizational and planning skills; Able to effectively allocate and develop resources.

• Reliable, self-motivated, and professional.

• Maintain safe work environment by complying with safety policies and procedures.

Physical Demands and Work Environment:

Must be able to lift up to 50 pounds.

Must be physically capable of walking, stooping, crawling, climbing, kneeling, crouching, handling, reaching, depth perception, field of vision, balancing, hearing, and talking.

Workers can be subjected to possible bodily injury from pipe fitting equipment, tools, materials, etc. Work environment may include exposure to weather, extreme heat (including humidity) or cold, noise intensity level, atmospheric conditions, exposure to electrical shock, exposure to radiation, exposure to toxic or caustic chemicals, proximity to moving mechanical parts, working at heights, and working around explosives.

About Us:

PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions to electric utilities and their industrial, institutional, and commercial customers.

Join Our Power Team! (https://cloud.3dissue.com/205953/206237/242401/HR-9-14-2020/index.html)

We invest in high-value and cost-effective benefits for our employees. Our benefits package includes:

• Medical, dental, vision and life insurance coverage

• Competitive pay and a matching 401 (k) plan

• Vacation, Company Holidays, Paid Time Off (PTO- personal and sick days)

• Flexible spending accounts/Health savings account

• Wellness Incentive Programs

• Employee Referral Program

• Tuition Reimbursement

PowerSecure is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. This position is not open to third party recruiters.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Southern Company

Job Description

Description

Job Summary:

PowerSecure is seeking qualified candidates for exciting new projects throughout the US. Core competencies for the HVAC Pipefitter/Installer include the ability to complete HVAC installations including Piping Replacements, Equipment Installations including Chillers, Boilers, Air Handlers, Pumps, VAV Boxes etc. Our company provides a safety centric culture, great opportunities for upward growth, professional development, and competitive compensation packages.

Minimum Qualifications: (Education, Experience, Knowledge, and Skills):

• High School, GED Equivalency, and/or Trade School

• Valid Driver's license.

• Minimum of 3 years in the pipefitting trade in the institutional, industrial or commercial HVAC sector.

• Experience with various types of pipe and fitment techniques, including screw pipe, grooved, compression, fusion, glue, sweat, braze and weld, of various materials including steel, copper, plastic, fiberglass etc, with diameters ranging from - to 6- or greater.

• Hands-on experience with demolition and installation of various types of commercial HVAC equipment and related processes.

• Experience with Sheet metal ductwork fabrication and installation (not required, but a plus).

• Experience with electrical and controls installation (not required, but a plus).

• Must be able to pass a government background check, drug test and other site pre-access requirements.

• Apprenticeship program (not required, but a plus).

• OSHA 10 training (not required, but a plus).

• Position requires a willingness to travel to project locations when assigned to work on projects that require onsite presence for extended project durations.

Job Duties and Responsibilities:

• Collaborate with HVAC Foreperson and project team to ensure material and equipment needs are identified and scheduled prior to start of actual work.

• Read and interpret construction drawings, project specifications, and equipment submittals.

• Utilize construction plans to layout and install HVAC equipment and supports.

• Lay-out, fabricate, install, repair, troubleshoot, and maintain piping systems, pipe supports, fixtures, and related domestic water, hydronic and pneumatic system. Systems will vary in complexity, size, and pressure rating.

• Lay-out, fabricate, install, repair, troubleshoot, and maintain ductwork for ventilation applications. These systems will vary in complexity, size, and rating.

• Must be able to work well with others and be able to take direction.

• Train apprentices in work-related areas to enhance installation knowledge, productivity, and safety.

• Strong organizational and planning skills; Able to effectively allocate and develop resources.

• Reliable, self-motivated, and professional.

• Maintain safe work environment by complying with safety policies and procedures.

Physical Demands and Work Environment:

Must be able to lift up to 50 pounds.

Must be physically capable of walking, stooping, crawling, climbing, kneeling, crouching, handling, reaching, depth perception, field of vision, balancing, hearing, and talking.

Workers can be subjected to possible bodily injury from pipe fitting equipment, tools, materials, etc. Work environment may include exposure to weather, extreme heat (including humidity) or cold, noise intensity level, atmospheric conditions, exposure to electrical shock, exposure to radiation, exposure to toxic or caustic chemicals, proximity to moving mechanical parts, working at heights, and working around explosives.

About Us:

PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions to electric utilities and their industrial, institutional, and commercial customers.

Join Our Power Team! (https://cloud.3dissue.com/205953/206237/242401/HR-9-14-2020/index.html)

We invest in high-value and cost-effective benefits for our employees. Our benefits package includes:

• Medical, dental, vision and life insurance coverage

• Competitive pay and a matching 401 (k) plan

• Vacation, Company Holidays, Paid Time Off (PTO- personal and sick days)

• Flexible spending accounts/Health savings account

• Wellness Incentive Programs

• Employee Referral Program

• Tuition Reimbursement

PowerSecure is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. This position is not open to third party recruiters.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Southern Company

Job Description

Description

Job Summary:

PowerSecure is seeking qualified candidates for exciting new projects throughout the US. Core competencies for the HVAC Pipefitter/Installer include the ability to complete HVAC installations including Piping Replacements, Equipment Installations including Chillers, Boilers, Air Handlers, Pumps, VAV Boxes etc. Our company provides a safety centric culture, great opportunities for upward growth, professional development, and competitive compensation packages.

Minimum Qualifications: (Education, Experience, Knowledge, and Skills):

• High School, GED Equivalency, and/or Trade School

• Valid Driver's license.

• Minimum of 3 years in the pipefitting trade in the institutional, industrial or commercial HVAC sector.

• Experience with various types of pipe and fitment techniques, including screw pipe, grooved, compression, fusion, glue, sweat, braze and weld, of various materials including steel, copper, plastic, fiberglass etc, with diameters ranging from - to 6- or greater.

• Hands-on experience with demolition and installation of various types of commercial HVAC equipment and related processes.

• Experience with Sheet metal ductwork fabrication and installation (not required, but a plus).

• Experience with electrical and controls installation (not required, but a plus).

• Must be able to pass a government background check, drug test and other site pre-access requirements.

• Apprenticeship program (not required, but a plus).

• OSHA 10 training (not required, but a plus).

• Position requires a willingness to travel to project locations when assigned to work on projects that require onsite presence for extended project durations.

Job Duties and Responsibilities:

• Collaborate with HVAC Foreperson and project team to ensure material and equipment needs are identified and scheduled prior to start of actual work.

• Read and interpret construction drawings, project specifications, and equipment submittals.

• Utilize construction plans to layout and install HVAC equipment and supports.

• Lay-out, fabricate, install, repair, troubleshoot, and maintain piping systems, pipe supports, fixtures, and related domestic water, hydronic and pneumatic system. Systems will vary in complexity, size, and pressure rating.

• Lay-out, fabricate, install, repair, troubleshoot, and maintain ductwork for ventilation applications. These systems will vary in complexity, size, and rating.

• Must be able to work well with others and be able to take direction.

• Train apprentices in work-related areas to enhance installation knowledge, productivity, and safety.

• Strong organizational and planning skills; Able to effectively allocate and develop resources.

• Reliable, self-motivated, and professional.

• Maintain safe work environment by complying with safety policies and procedures.

Physical Demands and Work Environment:

Must be able to lift up to 50 pounds.

Must be physically capable of walking, stooping, crawling, climbing, kneeling, crouching, handling, reaching, depth perception, field of vision, balancing, hearing, and talking.

Workers can be subjected to possible bodily injury from pipe fitting equipment, tools, materials, etc. Work environment may include exposure to weather, extreme heat (including humidity) or cold, noise intensity level, atmospheric conditions, exposure to electrical shock, exposure to radiation, exposure to toxic or caustic chemicals, proximity to moving mechanical parts, working at heights, and working around explosives.

About Us:

PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions to electric utilities and their industrial, institutional, and commercial customers.

Join Our Power Team! (https://cloud.3dissue.com/205953/206237/242401/HR-9-14-2020/index.html)

We invest in high-value and cost-effective benefits for our employees. Our benefits package includes:

• Medical, dental, vision and life insurance coverage

• Competitive pay and a matching 401 (k) plan

• Vacation, Company Holidays, Paid Time Off (PTO- personal and sick days)

• Flexible spending accounts/Health savings account

• Wellness Incentive Programs

• Employee Referral Program

• Tuition Reimbursement

PowerSecure is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. This position is not open to third party recruiters.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Detail

• Company:
  Southern Company

Job Description

Cloud Data Architect

Work Location: Atlanta or Birmingham- Hybrid

JOB SUMMARY

The Data Architect role will be part of the Customer Data Integration team within the Electric Customer Engagement Portfolio in Southern Company's Technology Organization. Position responsibilities include all aspects of solution design & delivery, production support, and managing customer relationships.

The Data Architect will work with stakeholders - both business and IT to design and develop data-oriented solution architecture involving On-Prem and cloud (Microsoft Azure) technologies that align with and support the business and Technology Organization strategy and standards. This role will also work hands on to implement solutions, which includes development of solutions in C# .Net & Python. Additionally, this role will be responsible for management and alignment of solutions across all technology platforms working closely with developers & infrastructure teams to optimize application code, ensuring reusable services, optimizing performance & resource utilization, planning capacity, and ensuring application/data security.

JOB REQUIREMENTS

Education:

BS/BA required, preferably in Computer Science, Management Information Systems, Engineering or other technology related field.

Experience:

• Experience with Databricks

• Experience with a major cloud platform, preferably Microsoft Azure and services including CosmosDB, VNETs, Storage Application Services, Azure Data Factory, and API management & gateway design (APIGateway).

• Experience architecting data oriented solutions utilizing Cloud (preferably Azure) data architecture platforms and patterns.

• Experience developing applications with C# .Net - including developing & maintaining RESTful APIs.

• Experience optimizing cloud PaaS resources to adhere to best practices & reduce cost

• Experience with Agile as well as DevOps, CI/CD methodologies.

• Experience developing complex logical and physical data models

Knowledge/Skills/Attributes:

• Relevant Microsoft or other vendor certifications are highlypreferred

• Knowledge of cloud PaaS architecture & resources

• Knowledge of structured & unstructured data - databases, data warehouses, and data lakes.

• Knowledge and understanding of software development technologies, methodology and associated tools

• Knowledge of C# and the .NET framework, as well as Python

• Excellent root cause analysis & problem-solving skills

• Strong technical writing skills preferred

• Strong project management skills including the ability to effectively organizes tasks, manages multiple priorities/details, and meets tight deadlines

• Ability to build relationships and work with all levels of management, vendors, and other internal and external groups

• Strong oral and written communication skills

• Effective consulting skills with proven ability to influence others

• Builds productive relationships with a focus on cooperation & teamwork

JOB RESPONSIBILITIES

• Architect, develop, implement, integrate, and/or support cloud technology solutions in a manner that meets or exceeds customer expectations for quality, cost, and timeliness

• Quickly become the team's SME (Subject Matter Expert) for data architecture & Databricks.

• Communicate effectively and timely with customers, team members, and management

• Provide timely, consistent, effective production application support

• Build effective relationships with peers, management, and customers

• Ensure required documentation for projects is developed

• Adhere to Change Management policies and procedures

• Respond/Resolve quickly & effectively to all operational problems

• Build effective relationships with peers, management, and customers

• Be a student of the business, taking care to understand the challenges & goals of our company

• Exhibit Our Values

#LI

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 3023

Job Category: Information Technology

Job Schedule: Full time

Company: Southern Company Services

Job Detail

• Company:
  Southern Company

Job Description

Cloud Data Architect

Work Location: Atlanta or Birmingham- Hybrid

JOB SUMMARY

The Data Architect role will be part of the Customer Data Integration team within the Electric Customer Engagement Portfolio in Southern Company's Technology Organization. Position responsibilities include all aspects of solution design & delivery, production support, and managing customer relationships.

The Data Architect will work with stakeholders - both business and IT to design and develop data-oriented solution architecture involving On-Prem and cloud (Microsoft Azure) technologies that align with and support the business and Technology Organization strategy and standards. This role will also work hands on to implement solutions, which includes development of solutions in C# .Net & Python. Additionally, this role will be responsible for management and alignment of solutions across all technology platforms working closely with developers & infrastructure teams to optimize application code, ensuring reusable services, optimizing performance & resource utilization, planning capacity, and ensuring application/data security.

JOB REQUIREMENTS

Education:

BS/BA required, preferably in Computer Science, Management Information Systems, Engineering or other technology related field.

Experience:

• Experience with Databricks

• Experience with a major cloud platform, preferably Microsoft Azure and services including CosmosDB, VNETs, Storage Application Services, Azure Data Factory, and API management & gateway design (APIGateway).

• Experience architecting data oriented solutions utilizing Cloud (preferably Azure) data architecture platforms and patterns.

• Experience developing applications with C# .Net - including developing & maintaining RESTful APIs.

• Experience optimizing cloud PaaS resources to adhere to best practices & reduce cost

• Experience with Agile as well as DevOps, CI/CD methodologies.

• Experience developing complex logical and physical data models

Knowledge/Skills/Attributes:

• Relevant Microsoft or other vendor certifications are highlypreferred

• Knowledge of cloud PaaS architecture & resources

• Knowledge of structured & unstructured data - databases, data warehouses, and data lakes.

• Knowledge and understanding of software development technologies, methodology and associated tools

• Knowledge of C# and the .NET framework, as well as Python

• Excellent root cause analysis & problem-solving skills

• Strong technical writing skills preferred

• Strong project management skills including the ability to effectively organizes tasks, manages multiple priorities/details, and meets tight deadlines

• Ability to build relationships and work with all levels of management, vendors, and other internal and external groups

• Strong oral and written communication skills

• Effective consulting skills with proven ability to influence others

• Builds productive relationships with a focus on cooperation & teamwork

JOB RESPONSIBILITIES

• Architect, develop, implement, integrate, and/or support cloud technology solutions in a manner that meets or exceeds customer expectations for quality, cost, and timeliness

• Quickly become the team's SME (Subject Matter Expert) for data architecture & Databricks.

• Communicate effectively and timely with customers, team members, and management

• Provide timely, consistent, effective production application support

• Build effective relationships with peers, management, and customers

• Ensure required documentation for projects is developed

• Adhere to Change Management policies and procedures

• Respond/Resolve quickly & effectively to all operational problems

• Build effective relationships with peers, management, and customers

• Be a student of the business, taking care to understand the challenges & goals of our company

• Exhibit Our Values

#LI

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 3023

Job Category: Information Technology

Job Schedule: Full time

Company: Southern Company Services

Job Detail

• Company:
  Southern Company

Job Description

Operations and Maintenance Manager

McIntosh Combustion Turbine Plant (MCT)

Job Summary

The O&M Manager at McIntosh CT is responsible for managing the short and long-term activities involved in operating and maintaining the McIntosh CT plant in a safe, reliable, and efficient manner while ensuring compliance with all laws, regulations, and environmental requirements. The CT O&M Manager is accountable for setting the direction, supporting, and leading the plant on a daily basis. This position will set and communicate strategic direction for MCT, manage both capital and O&M budgets, and provide effective performance management and employee development. This position is responsible for providing leadership and overall guidance in support/communication of the goals and strategic initiatives of McIntosh Combustion Turbine Plant, Georgia Power Coastal Generation and Georgia Power.

The McIntosh Combustion Turbine Plant (Effingham County, GA) consists of eight (8) ABB GT 11N1 combustion turbines (80 MWs each) capable of running on both natural gas and liquid fuel.

Job Requirements

• Bachelor's Degree in engineering (or equivalent) is preferred

• Extensive experience in Operations and/or Maintenance is preferred

• Demonstrated leadership experience in a supervisory role with performance management responsibilities required; experience leading covered employees desired

• Demonstrated performance management skills, holding others accountable for business results, ability to motivate team members to achieve high standards

• Knowledge of plant safety, environmental and regulatory compliance requirements is preferred

• Working knowledge of IBEW contract and applicable policies, procedures, and regulatory laws

• Experience in managing planned and unplanned maintenance outages preferred

• Proven ability to achieve business results

• Working knowledge of the Generation budgeting process including capital and O&M

• Knowledge of combined cycle, combustion turbine, co-gen and fossil generating plant technology, maintenance, operations, and its impact on Southern Company Generation (SCGEN) Fleet Operations

• Gas unit operations (CT or CC) and maintenance experience is preferred

• Ability to plan, organize and make independent judgements

• Proven risk assessment and decision-making skills

• Excellent written and oral communication skills

• Ability to build a strong team and to create an inclusive work environment

• Role model Our Values daily

Job Responsibilities

• Manage the plant in a safe, reliable, and efficient manner

• Provide oversight and strategic direction for the operation and maintenance of the plant

• Provide oversight and effectively manage all plant compliance requirements

• Communicate with Southern Company Generation Fleet Operations to ensure the plant operations and maintenance activities support economical and reliable system management

• Communicate expectations clearly, fostering team ownership at the plant and within Coastal Generation

• Staff, train, develop and evaluate departmental personnel to ensure a productive and highly motivated workforce with the necessary bench strength

• Develop and monitor the plant's capital and O&M budgets to ensure cost effective utilization of company assets and resources

• Ensure the proper planning and execution of planned and maintenance outages

• Ensure proper engineering processes and practices are utilized for project design and execution

• Ensure proper and timely communication with all SCGEN support organizations

• Actively participate as a member of the Georgia Power Coastal Generation Lead Team

• Maintain accurate and timely communication across Georgia Power Coastal Generation

Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 3030

Job Category: Power Plant Operations & Maintenance

Job Schedule: Full time

Company: Georgia Power

Job Detail

• Company:
  Southern Company

Job Description

Compliance Specialist - Plant McIntosh

Rincon, GA

JOB SUMMARY

This position maintains in-depth knowledge of current environmental regulations and laws as they apply to the plant and uses that knowledge to ensure compliance with permits and regulations. The Compliance Specialist interfaces with corporate and regulatory agencies and ensures notification of the appropriate agency in cases of non-compliance. Recognizes environmental compliance issues that require attention and proactively addresses them. Champions the plant's compliance and environmental initiatives.

JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills )

• Bachelor's degree in Chemistry, Biology, Environmental Science or related field or equivalent experience preferred

• Experience in interpreting environmental laws and regulations, collecting and analyzing data. Compliance Specialist will typically work in one or more of the following areas.

• Air Programs (Title V, MATS, TIER II, TRI, RICE/MACT, CEMS/PEMS) as they apply to a fossil generation plant

• Water Programs (NPDES, Drinking, Surface Water Withdrawal, Groundwater, Stormwater, Dredging, SPCC, FRP)

• Waste Programs (Hazardous, Non-Hazardous, Universal, Used Oil)

• Land Programs (Coal Combustion Residual-CCR)

• Industrial Hygiene

• Other Programs (Process Safety and Risk Management Plans, NERC ERO/CIP)

• Knowledge of power plant operations (environmental controls, SCR) is preferred

• Must have good problem solving/analytical skills and be able to troubleshoot complex systems

• Excellent oral and written communication skills

• Previous experience creating and delivering presentations

• Proficient in the use of Microsoft Office applications

• Knowledge of Self-Assessment processes (Maximo, Enablon) preferred

• Experience with other company specific software such as Maximo, Oracle, Primavera, Avetta, and Bridge is preferred

• Previous project management experience preferred

• Capable of working efficiently and effectively across multiple departments

MAJOR JOB RESPONSIBILITIES:

• Ensure compliance with permits by gathering data, performing necessary environmental sampling, monitoring equipment and interfacing with plant personnel and contractors

• Document and maintain records to support environmental and regulatory compliance

• Investigate non-compliance incidents, ensure notification of appropriate regulatory agencies, and direct the work activities of contractors and employees in emergency situations

• Coordinate and manage environmental projects, including interfacing with employees, contractors, and regulatory agencies

• Understand budgets and assist the team in ensuring environmental consumables, testing, and permitting projects are funded

• Interface with corporate environmental affairs and regulatory agencies

• Prepare and submit all routine regulatory reporting for compliance programs

• Train plant personnel on compliance related issues and conduct annual compliance training

• Assist in writing plant environmental compliance procedures, action plans and guidelines

• Ensure assigned plant specific compliance plans are reviewed and current

• Coordinate environmental stewardship events

• Perform self-assessments on plant environmental programs developing strategies and procedures to maintain compliance

• Ensures compliance with all air, water, waste, and spill prevention programs including handling, packaging, and disposal

• Ensures compliance with assigned programs including testing, reporting and permitting

• Organize and maintain electronic and hard copy compliance files and records

• Must be available for callouts, nights and weekend work and overnight travel

This position has responsibility for multiple sites:

• McIntosh Combustion Turbines (natural gas and fuel oil) - Rincon, GA

• McIntosh Combined Cycles (natural gas and fuel oil) - Rincon, GA

• McManus Combustion Turbines (fuel oil) - Brunswick, GA

• Robins Combustion Turbines (natural gas & fuel oil) - Warner Robins, GA

BEHAVIORAL ATTRIBUTES:

• Consistently demonstrate Our Values - Safety First, Unquestionable Trust, Superior Performance & Total Commitment

• Ability to handle complex, high-pressure situations in a changing work environment

• Effective interpersonal skills required with the ability to interact with others in a positive manner

• Must be a self-starter who demonstrates leadership and takes ownership in completing multiple work assignments with minimal supervision

• Leads by example

• Must practice a "One Team Mindset

Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 3035

Job Category: Legal & Compliance

Job Schedule: Full time

Company: Georgia Power

Job Detail

• Company:
  Southern Company

Job Description

Basic Function :

Supervises employees and contractors performing various tasks. Supervises employees in the installation, maintenance, repair, and replacement of natural gas mains and service lines, to turn gas service on and off, install and remove meters, identify, classify, and repair gas leaks for residential, commercial, and industrial customers during routine and emergency conditions. Ensures safety of personnel and compliance with applicable federal, state, local, and Company rules and regulations.

Representative Duties and Responsibilities:

Manages route coordination for employees and contractors.

Manages internal and external personnel to meet demand.

Supervises daily and long-range activities to install, maintain, repair, and remove gas pipeline facilities below and above ground; resolves leak problems.

Schedules employees and contractors; assigns tasks.

Oversees contractors (i.e., leak survey, paving); reviews performance; approves invoices for payment.

Manages and maintains vehicles (e.g., crew, emergency, boom trucks; backhoe, Kubota).

Coordinates maintenance schedules.

Ensures compliance with local, state, federal regulations; company policies and procedures.

Updates manuals, records, and systems.

Coordinates and administers training for certifications and qualifications

Serves as liaison to fire departments, police departments, Department of Transportation; business, civic and community organizations.

Accountable for identification and classification of gas leaks; coordinates repairs and manages documentation.

Manages gas related emergencies.

Supervises personnel who perform the following:

Turns gas service on or off at customer's request; turns service off because of non-payment.

Performs minor gas repairs at customer's request; installs, maintains, changes, and removes meters.

Repairs mains and service lines as required.

Works with Region Director in the evaluation and development of resource supply plans, including assessment of training needs and priorities, certification requirements and other non-availabilities impacting service center demand forecasts.

Participates in planning meetings to evaluate barriers and provide recommendations for work planning.

Ensures safety of personnel and compliance with applicable federal, state, local, and Company rules and regulations.

Responds to and helps resolve escalated customer complaints (e.g., damage to property, loss of service; transfers, removes, retires, meters in stock, paint meter, corrosion orders).

Provides assistance to other Service Centers as required.

Prepares and administers budget (e.g., employees and contractors, tools, equipment, vehicles) according to plan.

Monitors budget variances.

Provides explanations on variances and takes appropriate action.

Supervises staff selection, development and retention.

Establishes and monitors work goals and objectives.

Regularly engages staff in the assessment and evaluation of performance and development objectives.

Provides performance feedback and coaching (oral and documented) to achieve organizational performance and behavioral expectations.

Follows organizational policies and procedures and ensures staff is in compliance.

Leads teams by example with regards to safety and vehicle operation.

Supports staffing requirements by understanding and following Career Progression Model process

Supports standardization by following established processes and escalates areas of opportunity through peers and Region Directors.

Supports resource management team by identifying areas of improvement to meet operational needs.

Education and Experience:

Required:

• High school diploma or GED

• 7-10 year's experience in gas distribution operations or related experience

Preferred:

• 1-3 years supervisory experience

• Some College

Or

• Equivalent academic education and experience

Skills:

Required (Must have or ability to obtain the following):

Crisis management

Work permit processing

MS Office - intermediate proficiency

Operator Qualified in accordance with Company Plan

Critical Thinking

• Proficiency with Excel reports; navigation, report building & review. Ability to analyze and interpret data from Excel reports

• Ability to formulate performance conclusions using Excel reports and root cause analysis.

Ability to critically assess situations and decide on best course of action.

Ability to anticipate work conflicts through observation, probing, and reports.

Ability to resolve & facilitate conflicting situations through analysis, sound judgment, persuasion & negotiation skills.

Performance Management:

Sets clear objectives, assigns & redirects work based on available resources to meet goals.

Uses ad hoc & standard reports/systems to monitor individual performance.

Proficiency with performance tools (Scorecard) & reporting.

Recognizes & distinguishes the root causes of performance concerns (behavior, skill, technical, etc.)

Recognizes the differences between coaching vs. managing.

Seeks to develop talent through career goal awareness & development discussions.

Budgeting:

Develops staffing and financial forecasts based on Supply and Demand data

Basic proficiency with Operations & Maintenance (O&M), Capital budgeting principles.

Uses quantitative and qualitative data to draw conclusions.

Change Agent:

Manages and facilitates changes in work process.

Ability to manage & lead others in ambiguous situations.

Knowledgeable with & managing the stages of change.

Basic understanding of change management models & concepts.

Time Management:

Ability to prioritize competing initiatives, work assignments & tasks.

Ability to identify critical work from tasks.

Skilled at using time management techniques.

Work Expediting:

Resolves issues and bottlenecks associated with order processing and completion.

Anticipates and recognizes when pending work must be submitted for reprioritization and reallocation to ensure goal attainment.

Resolves disruptions in execution and makes sound decisions to quickly correct.

Deals effectively with peers & support departments to attain optimal work execution.

Performs end of day performance analysis & communicates results/expectation to team.

Manages & prioritizes customer driven work; adheres to customer commitments.

Uses key measures (service center metrics) to determine progress & goal attainment.

Compliance & Safety:

Proficiency with industry codes and regulations; ability to identify improper procedures and/or work product

Engage with employees to ensure understanding and commitment to the Company's Safety Culture.

Certifications/Licenses:

Preferred certifications:

Flag traffic

Medic First Aid

Trenching and shoring

Mechanical fitting

Working Conditions/Physical Requirements :

• Subject to adverse field conditions

• Safety-sensitive

Disclaimer: This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required of employees in the job. Reasonable accommodation may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company Gas provides for the energy needs of millions of U.S. households and businesses. As the largest natural gas-only distribution company in the United States, with more than 150 years of history behind us, we're working to ensure that Americans have access to an abundant, safely delivered supply of natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries . The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications . Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Southern Company Gas provides for the energy needs of over four million U.S. households and businesses. As the largest natural gas-only distribution company in the United States, we're working to ensure that Americans have access to a supply of clean, safe, reliable and affordable natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 3040

Job Category: Gas Pipeline Operations & Maintenance

Job Schedule: Full time

Company: Atlanta Gas Light

Job Detail

• Company:
  Southern Company

Job Description

Job Summary:

The purpose of this position is to provide back-office support for capital construction projects. These duties include processing new business contracts, creating new business service work requests, processing welding cards and service cards, updating meter information in Gas Request, and researching and updating premises based upon the current county GIS mapping system information. This position serves as a liaison between our pipeline contractors and Southern Company Gas to complete capital construction pipeline work.

Responsibilities:

Create New Business work requests in Gas Request per approved BCA (Business Case Authorization). Ensure building points are created and advance work requests from initiation to schedule status

Process New Business extension contracts, verify contribution in aid of construction (CIAC) information, and submit funds to Accounting

Process inbound credit card payments for CIACs and process refunds to customers due to project changes

Print, update, and distribute service cards to service centers. This process includes researching premise information via County GIS mapping, navigating the Southern Company Gas work management information system (WMIS) to update service cards, and pulling engineering drawings needed per the operations procedure manual (OPM)

Process invoices, analyze and resolve invoice discrepancies or missing data via recycle report

Identify payment delays through invoice aging reports and ensure compliance with contracted payment terms

Update Compliance Tracking System with pipeline contractor qualifications as well as issue plastic and steel fusion cards to qualified contractor employees

Second validate OJQ (Operator Joining Qualifications) Testing information to include pipe sizing and joining type

Maintain a service line tracking database for the collection of asset information for mains and services installed

Identify, analyze, and correct meter express interface exceptions for BCAs, MOIS and MOPS, and CC&B errors using Contractor Portal, Gas Request, CC&B, meter history, and meter management applications

Research and package all invoices and corresponding supporting data for any requests from internal audit or for the GA PSC quarterly audits of the Pipeline Replace Program

Work the CIM (consumption at an inactive meter) report each day to ensure no loss of revenue for the company

Verify that cancelled BCAs (Business Case Authorization) do not have charges in PeopleSoft, close AFE (authorization for expenditure)

Set up and maintain all projects in WMIS system, which includes understanding contract terms and conditions and timely creation of spot contracts with correct unit quantities and unit bid prices

Create, amend, or cancel new business work requests based upon Looker Application status

Second validate spot contracts in WMIS to ensure correct quantities and pricing

Update premise information as requested via GIS Notification due to pipeline contractor errors (work request errors, missing meter information, AC code changes, service card errors, crossed meters, etc.)

Work various reports to ensure meter information is captured (pending meter report, cut and cap report, meter removal report)

Complete work request to history transactions. Review work requests that are in closed status and ensure all invoices are paid, identify and resolve errors, and workflow work request status from closed to history

Business Acumen

Apply critical thinking skills to review and improve efficiencies in tasks assigned

Process confidential information; maintaining confidentiality

Creatively solves problems and recommends process improvements

Engagement

Works with customers (internal and external) to resolve problems; answers questions and provides guidance on systems used by processors

Collaborates and builds effective relationships with stakeholders at all levels

Effective verbal and written communication skills

Driving Results

Demonstrates the ability to make prudent decisions with guidance from the supervisor

Understands the risks of decisions and the impacts of actions with guidance from the supervisor

Ability to coordinate and facilitate small group meetings with confidence, professionalism, and understanding

Education, Certifications/Licenses:

High School diploma or Bachelor's degree

Referred:

- 2+ years project support or administrative experience

Specific Skills & Knowledge:

- Ability to multi-task

- Basic Microsoft (Excel, Word, Power Point) computer skills

- Effective written and verbal communication skills

Preferred:

- PeopleSoft Financials (Intermediate Proficiency)

- WMIS (Work Management Information System)

- Gas Request & Contractor Portal

- GCMA / CC&B

Southern Company Gas provides for the energy needs of millions of U.S. households and businesses. As the largest natural gas-only distribution company in the United States, with more than 150 years of history behind us, we're working to ensure that Americans have access to an abundant, safely delivered supply of natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries. The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Southern Company Gas provides for the energy needs of over four million U.S. households and businesses. As the largest natural gas-only distribution company in the United States, we're working to ensure that Americans have access to a supply of clean, safe, reliable and affordable natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: ASC2000220

Job Category: Construction

Job Schedule: Full time

Company: Atlanta Gas Light

Job Detail

• Company:
  Southern Company

Job Description

INSTRUMENT TECHNICIAN

(Instrument & Controls Technicians)

Plant Vogtle Units 1&2

Although this posting is open to all Southern Company employees, priority consideration will be given to those qualified employees who are impacted by Southern Nuclear's ongoing re-organization efforts

Job Summary and Responsibilities:

Plant Vogtle I&C Technicians will be responsible for:

• Performing routine maintenance on plant measurement, control and monitoring equipment (including Ovation OC 400)

• Performing surveillance and calibration

• Maintaining environmental monitoring equipment and systems to ensure compliance with all regulatory and safety guidelines

• This position requires emergency response organization participation

Education Requirements:

• 2 Year Associate Degree in Electronics, Electronic Technology, Instrumentation or equivalent military training

• Curriculum should include: AC/DC Theory, Solid State Circuits

Knowledge, Skills and Abilities:

• Knowledge of PC's and basic computer skills

• Job knowledge in troubleshooting and calibration

• Instrumentation knowledge in a plant environment preferred

• Interpret logic diagrams, electronic and electric schematics

• Research, interpret and follow procedures

• Use electronic test equipment such as meters, etc.

• Knowledge related to networking protocols, operations, troubleshooting, and administration preferred

Other Requirements

• Must qualify on the EEI Technician Occupations Selection System [TECH] test.

• The successful candidate must meet background screening and fitness for duty requirements.

• The successful candidate must meet the physical requirements of the position.

• Ensure personal safety standards are understood.

Southern Nuclear's top priority is the safety and health of the public, our employees and the environment. We are committed to the safe operation of our nuclear generating facilities with equipment and systems that meet strict Nuclear Regulatory Commission safety and design regulations. Each Southern Nuclear employee is committed to instilling Institute for Nuclear Power Operations' "Principles for a Strong Nuclear Safety Culture" in every aspect of their responsibilities.

Southern Nuclear is a leader among the nation's nuclear energy operators, running six - soon to be eight - units for Alabama Power and Georgia Power. For more than 40 years, the company has operated nuclear energy facilities at the highest levels of safety and reliability, creating carbon-free electricity for millions of homes and businesses.

SNC prioritizes the health and safety of the public and its employees above all else, operating its facilities safely, reliably and affordably for customers and communities while using innovative technologies and practices that enhance performance. This work is enabled by the continuous development, leadership and skills of a high-performing workforce.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: SNC2007316

Job Category: Power Plant Operations & Maintenance

Job Schedule: Full time

Company: Southern Nuclear

Job Detail

• Company:
  Southern Company

Job Description

"THIS IS AN ABOVE GROUND POSITION"

Please access the YouTube video link below to view our "A Day In The Life" video where our Atlanta Gas Light employees share what a typical day on the job may bring for both our above and below ground crews, how they apply daily company safety practices, and the personal reward that comes from a career in the natural gas industry.

https://youtu.be/9dVGCxzkC2Y

Basic Function:

Entry level position responsible for completing a variety of tasks in support of field operations to include deactivation of service, delayed match, corrosion inspections, meter paints, reading meters and assisting with other maintenance activities as needed. Serves as a member of a crew engaged in installing, maintaining, and repairing gas mains and service lines. Performs basic tasks including operating heavy equipment, using hand tools, basic leak investigation, assisting in mechanical joining, landscape maintenance and traffic control. Performs meter reading, ERT installations and ERT programming in conjunction Automated Meter Reading duties. This is a bargaining unit position (IBEW Local 1997). This position will have an automatic progression pursuant to the terms of the collective bargaining agreement.

JOB DUTIES AND RESPONSIBILTIES

Efficiently works a route to complete customer and compliance orders in a timely manner and in accordance with company policies and procedures and operator qualifications procedures.

Observes all safety requirements and regulatory guidelines to ensure compliance.

Actively and accurately captures documentation in the Mobile Data Terminal and recognizes abnormal operating conditions such as corrosion, meters under stress, etc.

Assists in connecting and disconnecting gas service, manually turning meters on and off.

Assists in conducting investigations of high bill complaints, stop meters and special readings by meter reading validation.

Assists in performing regular meter inspections, paints and maintenance of above and below ground gas systems.

Responds to questions from customers and provides answers directly or by referral.

Provide assistance with all distribution activities involved with the installation, repair and maintenance of the distribution system to include:

Operating basic equipment and tools

Traffic control

Landscaping and general maintenance

Digging, shoring, repairing leaks, testing and wrapping pipes

Pressure recording devices

Uses a variety of tools (hand, air, shovels, etc.) while performing distribution crew activities.

Ensures truck is stocked with equipment, supplies, tools and other equipment in neat and orderly condition.

Operates Automated Dispatch system to complete meter reads and turn-offs service at customer's premise.

Identifies abnormal operating conditions and takes appropriate actions.

Performs simple sniff tests to detect gas leaks.

Performs other job-related duties as required.

Education, Certificate/Licenses:

Required:

High school diploma or GED

Mechanical aptitude

Basic knowledge and use of hand tools and equipment

Ability to pass basic skills and knowledge assessments

Valid Driver's License

Preferred:

Field operations experience to include distribution crew work

Experience with heavy equipment operation

Technical school training and certification

Welding experience or certification; Commercial driver's license or permit

Or

• Equivalent academic education and experience

Specific Skills & Knowledge:

Required:

• Good written and oral communication

• Ability to use good judgment when working in potentially hazardous and emergency environments

• MS Office and Computer skills - basic proficiency

• Customer Service

• Mechanical aptitude

• Able to operate basic equipment, machinery and simple tools

• Good interpersonal skills

• Ability to resolve and diffuse difficult/escalated situations

• Knowledge of assigned geographical territory

• Ability to smell odorant used to detect gas leaks

Southern Company Gas Competencies:

Business Acumen Driving Results

Engagement Functional Expertise

Working Conditions/Physical Requirements:

Exposure to outside elements (heat, cold, high winds)

Safety sensitive

Heavy lifting, bending, stooping, walking

Disclaimer : This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company Gas provides for the energy needs of over four million U.S. households and businesses. As the largest natural gas-only distribution company in the United States, we're working to ensure that Americans have access to a supply of clean, safe, reliable and affordable natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 3021

Job Category: Gas Pipeline Operations & Maintenance

Job Schedule: Full time

Company: Atlanta Gas Light

Job Detail

• Company:
  Southern Company

Job Description

"THIS IS AN ABOVE GROUND POSITION"

Please access the YouTube video link below to view our "A Day In The Life" video where our Atlanta Gas Light employees share what a typical day on the job may bring for both our above and below ground crews, how they apply daily company safety practices, and the personal reward that comes from a career in the natural gas industry.

https://youtu.be/9dVGCxzkC2Y

Basic Function:

Entry level position responsible for completing a variety of tasks in support of field operations to include deactivation of service, delayed match, corrosion inspections, meter paints, reading meters and assisting with other maintenance activities as needed. Serves as a member of a crew engaged in installing, maintaining, and repairing gas mains and service lines. Performs basic tasks including operating heavy equipment, using hand tools, basic leak investigation, assisting in mechanical joining, landscape maintenance and traffic control. Performs meter reading, ERT installations and ERT programming in conjunction Automated Meter Reading duties. This is a bargaining unit position (IBEW Local 1997). This position will have an automatic progression pursuant to the terms of the collective bargaining agreement.

JOB DUTIES AND RESPONSIBILTIES

Efficiently works a route to complete customer and compliance orders in a timely manner and in accordance with company policies and procedures and operator qualifications procedures.

Observes all safety requirements and regulatory guidelines to ensure compliance.

Actively and accurately captures documentation in the Mobile Data Terminal and recognizes abnormal operating conditions such as corrosion, meters under stress, etc.

Assists in connecting and disconnecting gas service, manually turning meters on and off.

Assists in conducting investigations of high bill complaints, stop meters and special readings by meter reading validation.

Assists in performing regular meter inspections, paints and maintenance of above and below ground gas systems.

Responds to questions from customers and provides answers directly or by referral.

Provide assistance with all distribution activities involved with the installation, repair and maintenance of the distribution system to include:

Operating basic equipment and tools

Traffic control

Landscaping and general maintenance

Digging, shoring, repairing leaks, testing and wrapping pipes

Pressure recording devices

Uses a variety of tools (hand, air, shovels, etc.) while performing distribution crew activities.

Ensures truck is stocked with equipment, supplies, tools and other equipment in neat and orderly condition.

Operates Automated Dispatch system to complete meter reads and turn-offs service at customer's premise.

Identifies abnormal operating conditions and takes appropriate actions.

Performs simple sniff tests to detect gas leaks.

Performs other job-related duties as required.

Education, Certificate/Licenses:

Required:

High school diploma or GED

Mechanical aptitude

Basic knowledge and use of hand tools and equipment

Ability to pass basic skills and knowledge assessments

Valid Driver's License

Preferred:

Field operations experience to include distribution crew work

Experience with heavy equipment operation

Technical school training and certification

Welding experience or certification; Commercial driver's license or permit

Or

• Equivalent academic education and experience

Specific Skills & Knowledge:

Required:

• Good written and oral communication

• Ability to use good judgment when working in potentially hazardous and emergency environments

• MS Office and Computer skills - basic proficiency

• Customer Service

• Mechanical aptitude

• Able to operate basic equipment, machinery and simple tools

• Good interpersonal skills

• Ability to resolve and diffuse difficult/escalated situations

• Knowledge of assigned geographical territory

• Ability to smell odorant used to detect gas leaks

Southern Company Gas Competencies:

Business Acumen Driving Results

Engagement Functional Expertise

Working Conditions/Physical Requirements:

Exposure to outside elements (heat, cold, high winds)

Safety sensitive

Heavy lifting, bending, stooping, walking

Disclaimer : This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company Gas provides for the energy needs of over four million U.S. households and businesses. As the largest natural gas-only distribution company in the United States, we're working to ensure that Americans have access to a supply of clean, safe, reliable and affordable natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 3021

Job Category: Gas Pipeline Operations & Maintenance

Job Schedule: Full time

Company: Atlanta Gas Light

Job Detail

• Company:
  Southern Company

Job Description

"THIS IS AN ABOVE GROUND POSITION"

Please access the YouTube video link below to view our "A Day In The Life" video where our Atlanta Gas Light employees share what a typical day on the job may bring for both our above and below ground crews, how they apply daily company safety practices, and the personal reward that comes from a career in the natural gas industry.

https://youtu.be/9dVGCxzkC2Y

Basic Function:

Entry level position responsible for completing a variety of tasks in support of field operations to include deactivation of service, delayed match, corrosion inspections, meter paints, reading meters and assisting with other maintenance activities as needed. Serves as a member of a crew engaged in installing, maintaining, and repairing gas mains and service lines. Performs basic tasks including operating heavy equipment, using hand tools, basic leak investigation, assisting in mechanical joining, landscape maintenance and traffic control. Performs meter reading, ERT installations and ERT programming in conjunction Automated Meter Reading duties. This is a bargaining unit position (IBEW Local 1997). This position will have an automatic progression pursuant to the terms of the collective bargaining agreement.

JOB DUTIES AND RESPONSIBILTIES

Efficiently works a route to complete customer and compliance orders in a timely manner and in accordance with company policies and procedures and operator qualifications procedures.

Observes all safety requirements and regulatory guidelines to ensure compliance.

Actively and accurately captures documentation in the Mobile Data Terminal and recognizes abnormal operating conditions such as corrosion, meters under stress, etc.

Assists in connecting and disconnecting gas service, manually turning meters on and off.

Assists in conducting investigations of high bill complaints, stop meters and special readings by meter reading validation.

Assists in performing regular meter inspections, paints and maintenance of above and below ground gas systems.

Responds to questions from customers and provides answers directly or by referral.

Provide assistance with all distribution activities involved with the installation, repair and maintenance of the distribution system to include:

Operating basic equipment and tools

Traffic control

Landscaping and general maintenance

Digging, shoring, repairing leaks, testing and wrapping pipes

Pressure recording devices

Uses a variety of tools (hand, air, shovels, etc.) while performing distribution crew activities.

Ensures truck is stocked with equipment, supplies, tools and other equipment in neat and orderly condition.

Operates Automated Dispatch system to complete meter reads and turn-offs service at customer's premise.

Identifies abnormal operating conditions and takes appropriate actions.

Performs simple sniff tests to detect gas leaks.

Performs other job-related duties as required.

Education, Certificate/Licenses:

Required:

High school diploma or GED

Mechanical aptitude

Basic knowledge and use of hand tools and equipment

Ability to pass basic skills and knowledge assessments

Valid Driver's License

Preferred:

Field operations experience to include distribution crew work

Experience with heavy equipment operation

Technical school training and certification

Welding experience or certification; Commercial driver's license or permit

Or

• Equivalent academic education and experience

Specific Skills & Knowledge:

Required:

• Good written and oral communication

• Ability to use good judgment when working in potentially hazardous and emergency environments

• MS Office and Computer skills - basic proficiency

• Customer Service

• Mechanical aptitude

• Able to operate basic equipment, machinery and simple tools

• Good interpersonal skills

• Ability to resolve and diffuse difficult/escalated situations

• Knowledge of assigned geographical territory

• Ability to smell odorant used to detect gas leaks

Southern Company Gas Competencies:

Business Acumen Driving Results

Engagement Functional Expertise

Working Conditions/Physical Requirements:

Exposure to outside elements (heat, cold, high winds)

Safety sensitive

Heavy lifting, bending, stooping, walking

Disclaimer : This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company Gas provides for the energy needs of over four million U.S. households and businesses. As the largest natural gas-only distribution company in the United States, we're working to ensure that Americans have access to a supply of clean, safe, reliable and affordable natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 3021

Job Category: Gas Pipeline Operations & Maintenance

Job Schedule: Full time

Company: Atlanta Gas Light

Job Detail

• Company:
  Southern Company

Job Description

"THIS IS AN ABOVE GROUND POSITION"

Please access the YouTube video link below to view our "A Day In The Life" video where our Atlanta Gas Light employees share what a typical day on the job may bring for both our above and below ground crews, how they apply daily company safety practices, and the personal reward that comes from a career in the natural gas industry.

https://youtu.be/9dVGCxzkC2Y

Basic Function:

Entry level position responsible for completing a variety of tasks in support of field operations to include deactivation of service, delayed match, corrosion inspections, meter paints, reading meters and assisting with other maintenance activities as needed. Serves as a member of a crew engaged in installing, maintaining, and repairing gas mains and service lines. Performs basic tasks including operating heavy equipment, using hand tools, basic leak investigation, assisting in mechanical joining, landscape maintenance and traffic control. Performs meter reading, ERT installations and ERT programming in conjunction Automated Meter Reading duties. This is a bargaining unit position (IBEW Local 1997). This position will have an automatic progression pursuant to the terms of the collective bargaining agreement.

JOB DUTIES AND RESPONSIBILTIES

Efficiently works a route to complete customer and compliance orders in a timely manner and in accordance with company policies and procedures and operator qualifications procedures.

Observes all safety requirements and regulatory guidelines to ensure compliance.

Actively and accurately captures documentation in the Mobile Data Terminal and recognizes abnormal operating conditions such as corrosion, meters under stress, etc.

Assists in connecting and disconnecting gas service, manually turning meters on and off.

Assists in conducting investigations of high bill complaints, stop meters and special readings by meter reading validation.

Assists in performing regular meter inspections, paints and maintenance of above and below ground gas systems.

Responds to questions from customers and provides answers directly or by referral.

Provide assistance with all distribution activities involved with the installation, repair and maintenance of the distribution system to include:

Operating basic equipment and tools

Traffic control

Landscaping and general maintenance

Digging, shoring, repairing leaks, testing and wrapping pipes

Pressure recording devices

Uses a variety of tools (hand, air, shovels, etc.) while performing distribution crew activities.

Ensures truck is stocked with equipment, supplies, tools and other equipment in neat and orderly condition.

Operates Automated Dispatch system to complete meter reads and turn-offs service at customer's premise.

Identifies abnormal operating conditions and takes appropriate actions.

Performs simple sniff tests to detect gas leaks.

Performs other job-related duties as required.

Education, Certificate/Licenses:

Required:

High school diploma or GED

Mechanical aptitude

Basic knowledge and use of hand tools and equipment

Ability to pass basic skills and knowledge assessments

Valid Driver's License

Preferred:

Field operations experience to include distribution crew work

Experience with heavy equipment operation

Technical school training and certification

Welding experience or certification; Commercial driver's license or permit

Or

• Equivalent academic education and experience

Specific Skills & Knowledge:

Required:

• Good written and oral communication

• Ability to use good judgment when working in potentially hazardous and emergency environments

• MS Office and Computer skills - basic proficiency

• Customer Service

• Mechanical aptitude

• Able to operate basic equipment, machinery and simple tools

• Good interpersonal skills

• Ability to resolve and diffuse difficult/escalated situations

• Knowledge of assigned geographical territory

• Ability to smell odorant used to detect gas leaks

Southern Company Gas Competencies:

Business Acumen Driving Results

Engagement Functional Expertise

Working Conditions/Physical Requirements:

Exposure to outside elements (heat, cold, high winds)

Safety sensitive

Heavy lifting, bending, stooping, walking

Disclaimer : This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company Gas provides for the energy needs of over four million U.S. households and businesses. As the largest natural gas-only distribution company in the United States, we're working to ensure that Americans have access to a supply of clean, safe, reliable and affordable natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 3021

Job Category: Gas Pipeline Operations & Maintenance

Job Schedule: Full time

Company: Atlanta Gas Light

Job Detail

• Company:
  Southern Company

Job Description

"THIS IS AN ABOVE GROUND POSITION"

Please access the YouTube video link below to view our "A Day In The Life" video where our Atlanta Gas Light employees share what a typical day on the job may bring for both our above and below ground crews, how they apply daily company safety practices, and the personal reward that comes from a career in the natural gas industry.

https://youtu.be/9dVGCxzkC2Y

Basic Function:

Entry level position responsible for completing a variety of tasks in support of field operations to include deactivation of service, delayed match, corrosion inspections, meter paints, reading meters and assisting with other maintenance activities as needed. Serves as a member of a crew engaged in installing, maintaining, and repairing gas mains and service lines. Performs basic tasks including operating heavy equipment, using hand tools, basic leak investigation, assisting in mechanical joining, landscape maintenance and traffic control. Performs meter reading, ERT installations and ERT programming in conjunction Automated Meter Reading duties. This is a bargaining unit position (IBEW Local 1997). This position will have an automatic progression pursuant to the terms of the collective bargaining agreement.

JOB DUTIES AND RESPONSIBILTIES

Efficiently works a route to complete customer and compliance orders in a timely manner and in accordance with company policies and procedures and operator qualifications procedures.

Observes all safety requirements and regulatory guidelines to ensure compliance.

Actively and accurately captures documentation in the Mobile Data Terminal and recognizes abnormal operating conditions such as corrosion, meters under stress, etc.

Assists in connecting and disconnecting gas service, manually turning meters on and off.

Assists in conducting investigations of high bill complaints, stop meters and special readings by meter reading validation.

Assists in performing regular meter inspections, paints and maintenance of above and below ground gas systems.

Responds to questions from customers and provides answers directly or by referral.

Provide assistance with all distribution activities involved with the installation, repair and maintenance of the distribution system to include:

Operating basic equipment and tools

Traffic control

Landscaping and general maintenance

Digging, shoring, repairing leaks, testing and wrapping pipes

Pressure recording devices

Uses a variety of tools (hand, air, shovels, etc.) while performing distribution crew activities.

Ensures truck is stocked with equipment, supplies, tools and other equipment in neat and orderly condition.

Operates Automated Dispatch system to complete meter reads and turn-offs service at customer's premise.

Identifies abnormal operating conditions and takes appropriate actions.

Performs simple sniff tests to detect gas leaks.

Performs other job-related duties as required.

Education, Certificate/Licenses:

Required:

High school diploma or GED

Mechanical aptitude

Basic knowledge and use of hand tools and equipment

Ability to pass basic skills and knowledge assessments

Valid Driver's License

Preferred:

Field operations experience to include distribution crew work

Experience with heavy equipment operation

Technical school training and certification

Welding experience or certification; Commercial driver's license or permit

Or

• Equivalent academic education and experience

Specific Skills & Knowledge:

Required:

• Good written and oral communication

• Ability to use good judgment when working in potentially hazardous and emergency environments

• MS Office and Computer skills - basic proficiency

• Customer Service

• Mechanical aptitude

• Able to operate basic equipment, machinery and simple tools

• Good interpersonal skills

• Ability to resolve and diffuse difficult/escalated situations

• Knowledge of assigned geographical territory

• Ability to smell odorant used to detect gas leaks

Southern Company Gas Competencies:

Business Acumen Driving Results

Engagement Functional Expertise

Working Conditions/Physical Requirements:

Exposure to outside elements (heat, cold, high winds)

Safety sensitive

Heavy lifting, bending, stooping, walking

Disclaimer : This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company Gas provides for the energy needs of over four million U.S. households and businesses. As the largest natural gas-only distribution company in the United States, we're working to ensure that Americans have access to a supply of clean, safe, reliable and affordable natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 3021

Job Category: Gas Pipeline Operations & Maintenance

Job Schedule: Full time

Company: Atlanta Gas Light

Job Detail

• Company:
  Southern Company

Job Description

"THIS IS AN ABOVE GROUND POSITION"

Please access the YouTube video link below to view our "A Day In The Life" video where our Atlanta Gas Light employees share what a typical day on the job may bring for both our above and below ground crews, how they apply daily company safety practices, and the personal reward that comes from a career in the natural gas industry.

https://youtu.be/9dVGCxzkC2Y

Basic Function:

Entry level position responsible for completing a variety of tasks in support of field operations to include deactivation of service, delayed match, corrosion inspections, meter paints, reading meters and assisting with other maintenance activities as needed. Serves as a member of a crew engaged in installing, maintaining, and repairing gas mains and service lines. Performs basic tasks including operating heavy equipment, using hand tools, basic leak investigation, assisting in mechanical joining, landscape maintenance and traffic control. Performs meter reading, ERT installations and ERT programming in conjunction Automated Meter Reading duties. This is a bargaining unit position (IBEW Local 1997). This position will have an automatic progression pursuant to the terms of the collective bargaining agreement.

JOB DUTIES AND RESPONSIBILTIES

Efficiently works a route to complete customer and compliance orders in a timely manner and in accordance with company policies and procedures and operator qualifications procedures.

Observes all safety requirements and regulatory guidelines to ensure compliance.

Actively and accurately captures documentation in the Mobile Data Terminal and recognizes abnormal operating conditions such as corrosion, meters under stress, etc.

Assists in connecting and disconnecting gas service, manually turning meters on and off.

Assists in conducting investigations of high bill complaints, stop meters and special readings by meter reading validation.

Assists in performing regular meter inspections, paints and maintenance of above and below ground gas systems.

Responds to questions from customers and provides answers directly or by referral.

Provide assistance with all distribution activities involved with the installation, repair and maintenance of the distribution system to include:

Operating basic equipment and tools

Traffic control

Landscaping and general maintenance

Digging, shoring, repairing leaks, testing and wrapping pipes

Pressure recording devices

Uses a variety of tools (hand, air, shovels, etc.) while performing distribution crew activities.

Ensures truck is stocked with equipment, supplies, tools and other equipment in neat and orderly condition.

Operates Automated Dispatch system to complete meter reads and turn-offs service at customer's premise.

Identifies abnormal operating conditions and takes appropriate actions.

Performs simple sniff tests to detect gas leaks.

Performs other job-related duties as required.

Education, Certificate/Licenses:

Required:

High school diploma or GED

Mechanical aptitude

Basic knowledge and use of hand tools and equipment

Ability to pass basic skills and knowledge assessments

Valid Driver's License

Preferred:

Field operations experience to include distribution crew work

Experience with heavy equipment operation

Technical school training and certification

Welding experience or certification; Commercial driver's license or permit

Or

• Equivalent academic education and experience

Specific Skills & Knowledge:

Required:

• Good written and oral communication

• Ability to use good judgment when working in potentially hazardous and emergency environments

• MS Office and Computer skills - basic proficiency

• Customer Service

• Mechanical aptitude

• Able to operate basic equipment, machinery and simple tools

• Good interpersonal skills

• Ability to resolve and diffuse difficult/escalated situations

• Knowledge of assigned geographical territory

• Ability to smell odorant used to detect gas leaks

Southern Company Gas Competencies:

Business Acumen Driving Results

Engagement Functional Expertise

Working Conditions/Physical Requirements:

Exposure to outside elements (heat, cold, high winds)

Safety sensitive

Heavy lifting, bending, stooping, walking

Disclaimer : This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company Gas provides for the energy needs of over four million U.S. households and businesses. As the largest natural gas-only distribution company in the United States, we're working to ensure that Americans have access to a supply of clean, safe, reliable and affordable natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 3021

Job Category: Gas Pipeline Operations & Maintenance

Job Schedule: Full time

Company: Atlanta Gas Light

Job Detail

• Company:
  Southern Company

Job Description

"THIS IS AN ABOVE GROUND POSITION"

Please access the YouTube video link below to view our "A Day In The Life" video where our Atlanta Gas Light employees share what a typical day on the job may bring for both our above and below ground crews, how they apply daily company safety practices, and the personal reward that comes from a career in the natural gas industry.

https://youtu.be/9dVGCxzkC2Y

Basic Function:

Entry level position responsible for completing a variety of tasks in support of field operations to include deactivation of service, delayed match, corrosion inspections, meter paints, reading meters and assisting with other maintenance activities as needed. Serves as a member of a crew engaged in installing, maintaining, and repairing gas mains and service lines. Performs basic tasks including operating heavy equipment, using hand tools, basic leak investigation, assisting in mechanical joining, landscape maintenance and traffic control. Performs meter reading, ERT installations and ERT programming in conjunction Automated Meter Reading duties. This is a bargaining unit position (IBEW Local 1997). This position will have an automatic progression pursuant to the terms of the collective bargaining agreement.

JOB DUTIES AND RESPONSIBILTIES

Efficiently works a route to complete customer and compliance orders in a timely manner and in accordance with company policies and procedures and operator qualifications procedures.

Observes all safety requirements and regulatory guidelines to ensure compliance.

Actively and accurately captures documentation in the Mobile Data Terminal and recognizes abnormal operating conditions such as corrosion, meters under stress, etc.

Assists in connecting and disconnecting gas service, manually turning meters on and off.

Assists in conducting investigations of high bill complaints, stop meters and special readings by meter reading validation.

Assists in performing regular meter inspections, paints and maintenance of above and below ground gas systems.

Responds to questions from customers and provides answers directly or by referral.

Provide assistance with all distribution activities involved with the installation, repair and maintenance of the distribution system to include:

Operating basic equipment and tools

Traffic control

Landscaping and general maintenance

Digging, shoring, repairing leaks, testing and wrapping pipes

Pressure recording devices

Uses a variety of tools (hand, air, shovels, etc.) while performing distribution crew activities.

Ensures truck is stocked with equipment, supplies, tools and other equipment in neat and orderly condition.

Operates Automated Dispatch system to complete meter reads and turn-offs service at customer's premise.

Identifies abnormal operating conditions and takes appropriate actions.

Performs simple sniff tests to detect gas leaks.

Performs other job-related duties as required.

Education, Certificate/Licenses:

Required:

High school diploma or GED

Mechanical aptitude

Basic knowledge and use of hand tools and equipment

Ability to pass basic skills and knowledge assessments

Valid Driver's License

Preferred:

Field operations experience to include distribution crew work

Experience with heavy equipment operation

Technical school training and certification

Welding experience or certification; Commercial driver's license or permit

Or

• Equivalent academic education and experience

Specific Skills & Knowledge:

Required:

• Good written and oral communication

• Ability to use good judgment when working in potentially hazardous and emergency environments

• MS Office and Computer skills - basic proficiency

• Customer Service

• Mechanical aptitude

• Able to operate basic equipment, machinery and simple tools

• Good interpersonal skills

• Ability to resolve and diffuse difficult/escalated situations

• Knowledge of assigned geographical territory

• Ability to smell odorant used to detect gas leaks

Southern Company Gas Competencies:

Business Acumen Driving Results

Engagement Functional Expertise

Working Conditions/Physical Requirements:

Exposure to outside elements (heat, cold, high winds)

Safety sensitive

Heavy lifting, bending, stooping, walking

Disclaimer : This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company Gas provides for the energy needs of over four million U.S. households and businesses. As the largest natural gas-only distribution company in the United States, we're working to ensure that Americans have access to a supply of clean, safe, reliable and affordable natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 3021

Job Category: Gas Pipeline Operations & Maintenance

Job Schedule: Full time

Company: Atlanta Gas Light

Job Detail

• Company:
  Southern Company

Job Description

Join Nicor Gas, a Southern Company subsidiary, as a Customer Care Specialist in a unionized environment! If you are professional, energetic and ready to increase your earning potential through a rewarding position, consider joining our Inbound Customer Care Center in Naperville, Illinois.

At Nicor Gas, we handle emergency calls 24 hours a day, 7 days per week, similar to a fire/police department. All other call types are handled 7:00 AM-6:00 PM Monday through Friday (i.e. start service, billing questions, etc...). Currently, employees are scheduled based on work preference (i.e. late/early) and seniority. Start times could fluctuate on a daily basis and could include: nights, weekends & holidays. During our busy season, which is typically Spring to Fall, overtime could be required up to 3 hours, 5 days a weeks. Remote work opportunies may/could be possible after 1 year of employment.

Job Summary:

The Customer Care Specialist will handle calls dealing with the following:

• Gas emergencies

• Requests for service

• Questions about bills

• Various other inquiries

Job Responsibilities & Accountabilities by Competency

Functional Expertise:

• Answer customer requests or inquiries concerning services, products, billing, claims, and reports problem areas.

• Offer solutions and solve problems that are sometimes unstructured and that may require reliance on conceptual thinking.

• Prepare field orders (e.g., turn-ons, turn-offs, transfers, meter sets and removals); updates and maintains customer account information. Determine documentation requirements; review and maintain hard copies when necessary.

• Provide information related to outside assistance and other options.

• Respond to service policy, rate questions, and billing inquiries.

• Answer complex credit and billing inquiries, investigate high bills, analyze customer credit status, quote amount due, authorize extensions, and make arrangements for payment of past due bills, final bills, and returned checks.

• Coordinate work requests with appropriate departments and service centers; informs customers of actions taken.

• Perform accounting functions related to orders, adjustments, and corrections.

• Report service disruptions (vendor, process, systems)

• Adhere to established policy, procedure and quality standards within service standards or metrics for work performed.

• Track related work activity for business process reporting & workload management.

Business Acumen:

• Maybe required to work in one or multiple queues/skill sets over various customer contact channels.

• Responsible for improving customer retention through programs and service provided to the customer.

• Maintain working knowledge of all company products, services and promotions.

• Assist in training and coaching new employees

Engagement:

• Participate in activities designed to improve customer satisfaction and business performance.

• Participate in morale building activities

• Manage peer relationships

Driving Results:

• Accountable for meeting individual performance objectives

• Responsible for managing assigned workload, setting goals, prioritizing work, evaluating results and taking corrective action as needed.

• Must meet KPI targets on a consistent basis

Requirements:

• High School Diploma or equivalent

• Previous customer service, call center or telemarketing (sales) experience preferred

• Must be at least 18 years old

• Excellent verbal communication

• Strong computer skills

• Strong problem solving skills

• Detail oriented

• Team player

• Bilingual/Spanish experience a plus

• Perfect attendance required for your first 120 days of employment

• No tardiness during your first 120 days of employment

• The potential applicant must receive a passing grade on all assessments during probation

• Call Center Hours of Operations 24/7, 365 days a year

• Typical hours during the training period are M-F 8:00 am - 4:30 pm

• During the probationary period, there is a possibility of overtime either before or after your scheduled shift.

• After the probationary period, Customer Care Specialists will work flexible hours including first and second shifts with the possibility of weekends, holidays and overtime either before or after your scheduled shift.

Benefits:

• Excellent benefits package which includes medical and dental insurance, 401K, and tuition reimbursement.

• Competitive starting salary of: $21.60 p/h to start.

• Bilingual/Spanish premium

• Night shift premium

• Paid vacation/holidays.

Mock Schedule

Monday- 10:00AM-6:30PM

Tuesday- 10:00AM-6:30PM

Wednesday- 10AM-6:30PM

Thursday- Off

Friday- Off

Saturday- 3:30PM-12:00AM

Sunday- 3:30PM-12:00AM

Mock Schedule with Overtime

Monday- 8:00AM-6:30PM

Tuesday- 8:00AM-6:30PM

Wednesday- 8:00AM-6:30PM

Thursday- Off

Friday- Off

Saturday- 3:30PM-12:00AM

Sunday- 3:30PM-12:00AM

Disclaimer: This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required of employees in the job. Reasonable accommodation may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company Gas provides for the energy needs of over four million U.S. households and businesses. As the largest natural gas-only distribution company in the United States, we're working to ensure that Americans have access to a supply of clean, safe, reliable and affordable natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 2925

Job Category: Customer Service

Job Schedule: Full time

Company: Nicor Gas

Job Detail

• Company:
  Southern Company

Job Description

Join Nicor Gas, a Southern Company subsidiary, as a Customer Care Specialist in a unionized environment! If you are professional, energetic and ready to increase your earning potential through a rewarding position, consider joining our Inbound Customer Care Center in Naperville, Illinois.

At Nicor Gas, we handle emergency calls 24 hours a day, 7 days per week, similar to a fire/police department. All other call types are handled 7:00 AM-6:00 PM Monday through Friday (i.e. start service, billing questions, etc...). Currently, employees are scheduled based on work preference (i.e. late/early) and seniority. Start times could fluctuate on a daily basis and could include: nights, weekends & holidays. During our busy season, which is typically Spring to Fall, overtime could be required up to 3 hours, 5 days a weeks. Remote work opportunies may/could be possible after 1 year of employment.

Job Summary:

The Customer Care Specialist will handle calls dealing with the following:

• Gas emergencies

• Requests for service

• Questions about bills

• Various other inquiries

Job Responsibilities & Accountabilities by Competency

Functional Expertise:

• Answer customer requests or inquiries concerning services, products, billing, claims, and reports problem areas.

• Offer solutions and solve problems that are sometimes unstructured and that may require reliance on conceptual thinking.

• Prepare field orders (e.g., turn-ons, turn-offs, transfers, meter sets and removals); updates and maintains customer account information. Determine documentation requirements; review and maintain hard copies when necessary.

• Provide information related to outside assistance and other options.

• Respond to service policy, rate questions, and billing inquiries.

• Answer complex credit and billing inquiries, investigate high bills, analyze customer credit status, quote amount due, authorize extensions, and make arrangements for payment of past due bills, final bills, and returned checks.

• Coordinate work requests with appropriate departments and service centers; informs customers of actions taken.

• Perform accounting functions related to orders, adjustments, and corrections.

• Report service disruptions (vendor, process, systems)

• Adhere to established policy, procedure and quality standards within service standards or metrics for work performed.

• Track related work activity for business process reporting & workload management.

Business Acumen:

• Maybe required to work in one or multiple queues/skill sets over various customer contact channels.

• Responsible for improving customer retention through programs and service provided to the customer.

• Maintain working knowledge of all company products, services and promotions.

• Assist in training and coaching new employees

Engagement:

• Participate in activities designed to improve customer satisfaction and business performance.

• Participate in morale building activities

• Manage peer relationships

Driving Results:

• Accountable for meeting individual performance objectives

• Responsible for managing assigned workload, setting goals, prioritizing work, evaluating results and taking corrective action as needed.

• Must meet KPI targets on a consistent basis

Requirements:

• High School Diploma or equivalent

• Previous customer service, call center or telemarketing (sales) experience preferred

• Must be at least 18 years old

• Excellent verbal communication

• Strong computer skills

• Strong problem solving skills

• Detail oriented

• Team player

• Bilingual/Spanish experience a plus

• Perfect attendance required for your first 120 days of employment

• No tardiness during your first 120 days of employment

• The potential applicant must receive a passing grade on all assessments during probation

• Call Center Hours of Operations 24/7, 365 days a year

• Typical hours during the training period are M-F 8:00 am - 4:30 pm

• During the probationary period, there is a possibility of overtime either before or after your scheduled shift.

• After the probationary period, Customer Care Specialists will work flexible hours including first and second shifts with the possibility of weekends, holidays and overtime either before or after your scheduled shift.

Benefits:

• Excellent benefits package which includes medical and dental insurance, 401K, and tuition reimbursement.

• Competitive starting salary of: $21.60 p/h to start.

• Bilingual/Spanish premium

• Night shift premium

• Paid vacation/holidays.

Mock Schedule

Monday- 10:00AM-6:30PM

Tuesday- 10:00AM-6:30PM

Wednesday- 10AM-6:30PM

Thursday- Off

Friday- Off

Saturday- 3:30PM-12:00AM

Sunday- 3:30PM-12:00AM

Mock Schedule with Overtime

Monday- 8:00AM-6:30PM

Tuesday- 8:00AM-6:30PM

Wednesday- 8:00AM-6:30PM

Thursday- Off

Friday- Off

Saturday- 3:30PM-12:00AM

Sunday- 3:30PM-12:00AM

Disclaimer: This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required of employees in the job. Reasonable accommodation may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company Gas provides for the energy needs of over four million U.S. households and businesses. As the largest natural gas-only distribution company in the United States, we're working to ensure that Americans have access to a supply of clean, safe, reliable and affordable natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 2925

Job Category: Customer Service

Job Schedule: Full time

Company: Nicor Gas

Job Detail

• Company:
  Southern Company

Job Description

Job Summary

The purpose of this position is to handle complex customer questions, complaints, billing inquiries, emergency and customer inquiry calls ensuring the safety of the customer with one call resolution within multi-jurisdictional and multi-functional customer contact teams in support of Southern Company Gas regulated and deregulated utilities. The incumbent will also receive and respond to mail, fax, email correspondence and complaints with the highest degree of professionalism in a timely and proficient manner. The incumbent is responsible for taking actions to minimize risk and to ensure liability of the company is secure with each interaction. The incumbent works in a high volume, fast paced, and multi-tasking environment and takes ownership of commercial and residential customer requests (i.e., leaks, gas outages, work requests, etc.). Incumbents are responsible for regulatory compliance and compliance with work policies, practices, and procedures.

Functional Expertise:

• Answer complex credit and billing inquiries, investigate high bills, analyze customer credit status, quote amount due, authorize extensions, and make arrangements for payment of past due bills, final bills, and returned checks.

• Process on-line orders, turn-on, turn-off, reconnect and transfers for Virginia Natural Gas, Atlanta Gas Light, and Chattanooga Gas markets.

• Respond to service policies, rate questions, and billing inquiries.

• Update and maintain customer information.

• Answer Business Support Line

• Adhere to established policies, procedures and quality standards for work performed.

• Coordinate work requests with appropriate departments and service centers.

• Perform accounting functions related to orders, adjustments, and corrections.

• Report service disruptions (i.e., system outages and technical issues)

• Effectively transfer misdirected customer requests to appropriate department.

• Offer solutions and solve problems that are sometimes unstructured and that may require reliance on conceptual thinking.

• Determine documentation requirements; review and maintain hard copies when necessary.

• Provide information related to outside assistance and other options.

• Prepare emergency, priority and orders (i.e., leaks, no gas, low/high pressure, emergency locates, meter changes and miscellaneous orders).

• Report on non-emergency service activities (i.e., errors, calls, emails, complaints and call trends).

• Investigate and probe to ensure clarity and that customer's request are satisfied according to emergency policies and procedures.

• Work with various internal departments (i.e., Credit and Collections, Legal) on preparing itemized statements for bankruptcies and researching and compiling documentation needed for court cases the company has been subpoenaed.

Business Acumen:

• Must be able to work in an 24/7 working environment, where shifts change due to business needs and seasons.

• Must be able to work required overtime and holidays.

• Maintain working knowledge of all company products and services.

• Responsible for maintaining the security of customer records.

• Identify potential process improvements/opportunities and provide feedback regarding service failures or customer service enhancements.

Engagement:

• Participate in activities designed to improve customer satisfaction and business performance.

• Work closely with various internal and external departments to ensure consistency and accuracy of messaging across digital channels.

• Manage peer relationships

Driving Results:

• Accountable for meeting individual performance objectives consistently.

• Accountable for all metrics that attribute to overall team goals including service level, self-service transaction growth and channel satisfaction.

• Responsible for managing assigned workload, setting goals, prioritizing work, evaluating results, and taking corrective action as needed.

Education, Certifications/Licenses

Required:

• High School Diploma or GED

Preferred:

• BA/BS degree

Related Work Experience:

Required:

• Availability to work flexible schedule and independently

• 1-2 years' experience in a utility or call center or Equivalent academic/education and work experience

Specific Skills & Knowledge:

Required:

• Excellent verbal and written communication skills.

• Customer Service basic proficiency

• Strong analytical and problem-solving skills.

• Self-motivated to own reactive response to address customer issues with little oversight.

• Strong keyboarding skills

• Quick thinker with an ability to make independent business decisions.

• Strong communication and interpersonal skills to effectively work with people, resolve issues, and motivate others.

• Ability to collaborate, provide direction, interpret, and apply policies/procedures.

• Ability to multi-task and manage multiple projects simultaneously.

• Persuasion and negotiation skills

• Time Management - maximizing available time to its highest purpose while achieving objectives.

Working Conditions/Physical Requirements:

• Home Based or Onsite Location after 3 months of proven performance

• Must be able to report to onsite location within one hour

• 95% Keyboarding

• Pass Customer Service Assessment

Disclaimer:

This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company Gas provides for the energy needs of over four million U.S. households and businesses. As the largest natural gas-only distribution company in the United States, we're working to ensure that Americans have access to a supply of clean, safe, reliable and affordable natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: ASC2000117

Job Category: Administrative & Clerical

Job Schedule: Full time

Company: Atlanta Gas Light

Job Detail

• Company:
  Southern Company

Job Description

Job Summary

The purpose of this position is to handle emergency calls in a timely and proficient manner ensuring the safety of the customer with one call resolution within multi-jurisdictional and multi-functional customer contact teams in support of Southern Company Gas utilities in multiple states. The incumbent is responsible for taking actions to minimize risk and to ensure liability of the company is secure with each interaction. The incumbent works in a high volume, fast paced, and multi-tasking environment, takes ownership of commercial and residential customer requests for leaks and gas outages via telephone, and handle online chat, fax and email volume. Incumbents are responsible for regulatory and budget compliance and compliance with work policy, practices, and procedures.

Functional Expertise:

• Prepare emergency and priority field orders (e.g., leaks, no gas, low/high pressure, emergency locates, and miscellaneous orders).

• Report on non emergency service activities (i.e. errors, calls, emails, complaints and call trends).

• Investigate and probe to ensure clarity and that customer's request are satisfied according to emergency policies and procedures.

• Coordinate work requests with appropriate departments and service centers.

• Contacts customers and reschedules orders for all markets when availability has reached beyond the capacity to work the orders as scheduled.

• Handle escalated customer service inquiries from customers in all markets and marketers in Georgia in a limited capacity after hours and weekends.

• Handle situations which may require adaptation of response or some research according to customer response.

• Provide guidance to marketers and their customers and in some cases to the vendors. (I.e. no gas request must be investigated to determine if a no gas should be sent to the field or an order rescheduled).

• Communicate effectively with internal and external customers embracing different cultures and diverse groups with safety as first priority.

• Determines documentation requirements; reviews and maintains hard copies when necessary. Uses computerized system for tracking, information gathering, and/or troubleshooting.

• Performs clerical functions related to orders. Updates and maintains customer account information (e.g notes on accounts for return mail, senior citizen approval and utilize call tracker for documentation).

• Report service disruptions (vendor, process, systems)

• Adhere to established policy, procedure and quality standards within service standards or metrics for work performed.

Business Acumen:

• Maybe required to work in one or multiple ques/skill sets (i.e., emergencies/customer service, etc.) over various customer contact channels.

• Able to work in a 24/7 working environment where shifts change due to business needs and seasons. ERTs are required to work holidays.

• Maintain working knowledge of all company products, services and promotions.

Engagement:

• Participate in activities designed to improve customer satisfaction and business performance.

• Participate in morale building activities.

• Manage peer relationships

Driving Results:

• Accountable for meeting individual performance objectives.

• Responsible for managing assigned workload, setting goals, prioritizing work, evaluating results and taking corrective action as needed.

• Must meet KPI targets on a consistent basis

Education, Certifications/Licenses:

Required:

• High School Diploma or GED

Preferred:

• BA/BS degree

• Bilingual (Fluent)

Related Work Experience:

Required:

• 6 months of experience in customer service

• Availability to work flexible schedule which includes all hours of customer care center operations

Preferred:

• 1 year experience in an utility or call center

Or

• Equivalent academic education and work experience

Specific Skills & Knowledge:

Required:

• Computer use - basic proficiency

• Keyboard 40 WPM

• Ability to multi-task (Including talking with customers on the phone and using computer systems)

• Customer Service - basic proficiency

• Excellent interpersonal communication skill

• Time Management - Maximizing available time to its highest purpose while achieving objectives

• Oral Comprehension - the ability to listen to and understand information and ideas presented through spoken words (listen for what's not being articulated, listening for agreement, etc)

• Persuasion and negotiation skills

• Must be able to use multiple mainframe and software programs - MS Office and others which includes SharePoint

• Solid problem solving skills

Working Conditions/Physical Requirements:

• Call center environment

• 95% keyboarding

• Home Based or Onsite Location after 3 months of proven performance.

Disclaimer:

This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company Gas provides for the energy needs of over four million U.S. households and businesses. As the largest natural gas-only distribution company in the United States, we're working to ensure that Americans have access to a supply of clean, safe, reliable and affordable natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: ASC2000224

Job Category: Administrative & Clerical

Job Schedule: Full time

Company: Atlanta Gas Light

Job Detail

• Company:
  Southern Company

Job Description

Job Summary:

Provides intermediate level administrative support to a department or Service Center.

Functional Expertise:

- Answers telephone calls; checks in and escorts visitors; opens and distributes mail; performs word

processing and data entry; maintains files; orders supplies; reviews and/or verifies payroll; forwards

information to internal departments for processing; performs photocopying as required.

- Prepares and enters purchase orders or voucher requests into PeopleSoft Financials; tracks paid invoices

for budget reconciliation and planning; interfaces with vendors.

- Provides customer service, internally and externally; answers routine questions, provides information,

resolves or research issues, provides follow-up.

- Performs other support duties specific to functional department.

- Maintains spreadsheets and databases; performs queries; compiles data and prepares reports.

SECONDARY / MAY OR MAY NOT BE APPLICABLE:

- Reviews budgeted vs. actual expenses for variance; tracks expenses.

- Reconciles corporate credit card statements; enters into PeopleSoft Financials or forwards to Accounts

Payable department.

- Coordinates meetings; sends invitations and reminders; arranges for refreshments and audio-visual

equipment; prepares agendas, documents, and PowerPoint presentations; performs room setup.

- Monitors open and pending work orders.

- Serves as central point for information requests and/or information distribution (e.g., announcements,

reminders, bulletin boards) pertinent to department or service center.

Education, Certifications/Licenses Requirements:

Required:

- High school diploma or GED

Related Work Experience:

Required:

- 2-4 years support or administrative experience

or

Equivalent academic education and experience

Specific Skills & Knowledge:

Required:

- MS Office Suite - intermediate proficiency

- PeopleSoft Financial and Human Resources - basic proficiency

- Ability to communicate with all levels of a diverse organization

- Flexibility

- Attention to detail

Behavioral Attributes:

Executing for Results Collaboration and Building Relationships

Learning and Thinking Industry Knowledge/Business Acumen

Honoring Corporate Values & Standards

Working Conditions/Physical Requirements:

- Keyboarding = 60-80% Constant

- On-call = none

- Travel = none

Disclaimer: This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company Gas provides for the energy needs of millions of U.S. households and businesses. As the largest natural gas-only distribution company in the United States, with more than 150 years of history behind us, we're working to ensure that Americans have access to an abundant, safely delivered supply of natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries . The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications . Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at southerncompanygas.com

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Southern Company Gas provides for the energy needs of over four million U.S. households and businesses. As the largest natural gas-only distribution company in the United States, we're working to ensure that Americans have access to a supply of clean, safe, reliable and affordable natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 3018

Job Category: Administrative & Clerical

Job Schedule: Full time

Company: Atlanta Gas Light

Job Detail

• Company:
  Southern Company

Job Description

Join Nicor Gas, a Southern Company subsidiary, as a Customer Care Specialist in a unionized environment! If you are professional, energetic and ready to increase your earning potential through a rewarding position, consider joining our Inbound Customer Care Center in Naperville, Illinois.

At Nicor Gas, we handle emergency calls 24 hours a day, 7 days per week, similar to a fire/police department. All other call types are handled 7:00 AM-6:00 PM Monday through Friday (i.e. start service, billing questions, etc...). Currently, employees are scheduled based on work preference (i.e. late/early) and seniority. Start times could fluctuate on a daily basis and could include: nights, weekends & holidays. During our busy season, which is typically Spring to Fall, overtime could be required up to 3 hours, 5 days a weeks. Remote work opportunies may/could be possible after 1 year of employment.

Job Summary:

The Customer Care Specialist will handle calls dealing with the following:

• Gas emergencies

• Requests for service

• Questions about bills

• Various other inquiries

Job Responsibilities & Accountabilities by Competency

Functional Expertise:

• Answer customer requests or inquiries concerning services, products, billing, claims, and reports problem areas.

• Offer solutions and solve problems that are sometimes unstructured and that may require reliance on conceptual thinking.

• Prepare field orders (e.g., turn-ons, turn-offs, transfers, meter sets and removals); updates and maintains customer account information. Determine documentation requirements; review and maintain hard copies when necessary.

• Provide information related to outside assistance and other options.

• Respond to service policy, rate questions, and billing inquiries.

• Answer complex credit and billing inquiries, investigate high bills, analyze customer credit status, quote amount due, authorize extensions, and make arrangements for payment of past due bills, final bills, and returned checks.

• Coordinate work requests with appropriate departments and service centers; informs customers of actions taken.

• Perform accounting functions related to orders, adjustments, and corrections.

• Report service disruptions (vendor, process, systems)

• Adhere to established policy, procedure and quality standards within service standards or metrics for work performed.

• Track related work activity for business process reporting & workload management.

Business Acumen:

• Maybe required to work in one or multiple queues/skill sets over various customer contact channels.

• Responsible for improving customer retention through programs and service provided to the customer.

• Maintain working knowledge of all company products, services and promotions.

• Assist in training and coaching new employees

Engagement:

• Participate in activities designed to improve customer satisfaction and business performance.

• Participate in morale building activities

• Manage peer relationships

Driving Results:

• Accountable for meeting individual performance objectives

• Responsible for managing assigned workload, setting goals, prioritizing work, evaluating results and taking corrective action as needed.

• Must meet KPI targets on a consistent basis

Requirements:

• High School Diploma or equivalent

• Previous customer service, call center or telemarketing (sales) experience preferred

• Must be at least 18 years old

• Excellent verbal communication

• Strong computer skills

• Strong problem solving skills

• Detail oriented

• Team player

• Bilingual/Spanish experience a plus

• Perfect attendance required for your first 120 days of employment

• No tardiness during your first 120 days of employment

• The potential applicant must receive a passing grade on all assessments during probation

• Call Center Hours of Operations 24/7, 365 days a year

• Typical hours during the training period are M-F 8:00 am - 4:30 pm

• During the probationary period, there is a possibility of overtime either before or after your scheduled shift.

• After the probationary period, Customer Care Specialists will work flexible hours including first and second shifts with the possibility of weekends, holidays and overtime either before or after your scheduled shift.

Benefits:

• Excellent benefits package which includes medical and dental insurance, 401K, and tuition reimbursement.

• Competitive starting salary of: $21.60 p/h to start.

• Bilingual/Spanish premium

• Night shift premium

• Paid vacation/holidays.

Mock Schedule

Monday- 10:00AM-6:30PM

Tuesday- 10:00AM-6:30PM

Wednesday- 10AM-6:30PM

Thursday- Off

Friday- Off

Saturday- 3:30PM-12:00AM

Sunday- 3:30PM-12:00AM

Mock Schedule with Overtime

Monday- 8:00AM-6:30PM

Tuesday- 8:00AM-6:30PM

Wednesday- 8:00AM-6:30PM

Thursday- Off

Friday- Off

Saturday- 3:30PM-12:00AM

Sunday- 3:30PM-12:00AM

Disclaimer: This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required of employees in the job. Reasonable accommodation may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company Gas provides for the energy needs of over four million U.S. households and businesses. As the largest natural gas-only distribution company in the United States, we're working to ensure that Americans have access to a supply of clean, safe, reliable and affordable natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 2925

Job Category: Customer Service

Job Schedule: Full time

Company: Nicor Gas

Job Detail

• Company:
  Southern Company

Job Description

Operations Supervisor(s)

Southern Field Service and Distribution

Supervises employees and contractors performing various tasks. Supervises employees in the installation, maintenance, repair, and replacement of natural gas mains and service lines, to turn gas service on and off, install and remove meters, identify, classify, and repair gas leaks for residential, commercial, and industrial customers during routine and emergency conditions. Ensures safety of personnel and compliance with applicable federal, state, local, and Company rules and regulations.

JOB DUTIES & RESPONSIBILITIES

• Manages route coordination for employees and contractors.

• Manages internal and external personnel to meet forecasted demand.

• Responsible for daily meter reading tasks; route uploads and downloads; employee and contractor route information.

• Supervises daily and long-range activities to install, maintain, repair, and remove gas pipeline facilities below and above ground; resolves leak problems; oversees maintenance of meter reading equipment. Schedules employees and contractors; assigns tasks.

• Oversees contractors (i.e., leak survey, paving); reviews performance; approves invoices for payment.

• Manages and maintains vehicles (e.g., crew, emergency, boom trucks; backhoe, Kubota). Coordinates maintenance schedules.

• Ensures compliance with local, state, federal regulations: company policies and procedures. Updates manuals, records, and systems. Coordinates and administers training for certifications and qualifications.

• Serves as liaison to fire departments, police departments, Department of Transportation, business, civic and community organizations.

• Accountable for identification and classification of gas leaks; coordinates repairs and manages documentation.

• Manages gas related emergencies.

• Supervises personnel who perform the following:

• Turns gas service on or off at customer's request; turns service off because of non-payment.

• Performs minor gas repairs at customer's request.

• Installs, maintains, changes, and removes meters.

• Repairs mains and service lines as required.

• Works with Region Director in the evaluation and development of resource supply plans, including assessment of training needs and priorities, certification requirements and other non-availabilities impacting service center demand forecasts.

• Participates in planning meetings to evaluate barriers and provide recommendations for work planning.

• Performs expediting function in support of employees and business objectives according to daily/weekly work plans.

• Ensures safety of personnel and compliance with applicable federal, state, local, and Company rules and regulations.

• Responds to and helps resolve escalated customer complaints (e.g., damage to property, high gas bills, loss of service; meter sets, transfers, removes, retires, meters in stock, paint meter, corrosion orders).

• Provides assistance to other Service Centers as required.

• Coordinates V-Force activities.

• Prepares and administers budget (e.g., employees and contractors, tools, equipment, vehicles) according to plan. Monitors budget variances. Provides explanations on variances and takes appropriate action.

• Supervises staff selection, development, and retention. Establishes and monitors work goals and objectives.

• Regularly engages staff in the assessment and evaluation of performance and development objectives. Provides performance feedback and coaching (oral and documented) to achieve organizational performance and behavioral expectations.

• Follows organizational policies and procedures and ensures staff is in compliance.

• Leads teams by example with regards to safety and vehicle operation

• Supports staffing requirements by understanding and following Career Progression Model process.

• Supports standardization by following established processes and escalates areas of opportunity through peers and Region Directors

• Supports resource management team by identifying areas of improvement to meet operational needs.

JOB REQUIREMENTS

Education Requirements :

High school diploma or GED ( Required )

Some college ( Preferred )

Experience Requirements :

3-5 years' experience in gas distribution operations or related experience ( Required )

1-3 years supervisory experience ( Preferred )

Knowledge, Skills & Abilities : ( Must have, or have the ability to obtain, the following ):

Crisis management

Work permit processing

MS Office - intermediate proficiency

Operator Qualified in accordance with Company Plan

Behavioral Attributes :

• Critical Thinking:

• Proficiency with Excel reports; navigation, report building & review. Ability to analyze and interpret data from Excel reports.

• Ability to formulate performance conclusions using Excel reports and root cause analysis.

• Ability to critically assess situations and decide on best course of action.

• Ability to anticipate work conflicts through observation, probing, and reports.

• Ability to resolve & facilitate conflicting situations through analysis, sound judgment, persuasion & negotiation skills.

• Performance Management:

• Sets clear objectives, assigns & redirects work based on available resources to meet goals.

• Uses ad hoc & standard reports/systems to monitor individual performance.

• Proficiency with performance tools (Scorecard) & reporting.

• Recognizes & distinguishes the root causes of performance concerns (behavior, skill, technical, etc.)

• Recognizes the differences between coaching vs. managing.

• Seeks to develop talent through career goal awareness & development discussions.

• Budgeting:

• Develops staffing and financial forecasts based on Supply and Demand data.

• Basic proficiency with Operations & Maintenance (O&M), Capital budgeting principles.

• Uses quantitative and qualitative data to draw conclusions.

• Change Agent:

• Manages and facilitates changes in work process.

• Ability to manage & lead others in ambiguous situations.

• Knowledgeable with & managing the stages of change.

• Basic understanding of change management models & concepts

• Time Management:

• Ability to prioritize competing initiatives, work assignments & tasks.

• Ability to identify critical work from tasks.

• Skilled at using time management techniques.

• Work Expediting:

• Resolves issues and bottlenecks associated with order processing and completion.

• Anticipates and recognizes when pending work must be submitted for reprioritization and reallocation to ensure goal attainment.

• Resolves disruptions in execution and makes sound decisions to quickly correct.

Disclaimer:

This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company Gas provides for the energy needs of over four million U.S. households and businesses. As the largest natural gas-only distribution company in the United States, we're working to ensure that Americans have access to a supply of clean, safe, reliable and affordable natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: VNG2000038

Job Category: Gas Pipeline Operations & Maintenance

Job Schedule: Full time

Company: Virginia Natural Gas

Job Detail

• Company:
  Southern Company

Job Description

Telecom Field Operations Technician - Operations Team

JOB SUMMARY

The Telecom Field Operations Technician is responsible for the maintenance (both reactive and preventive) of Southern Company's voice, data, and telecommunications transport network devices. These networks include digital microwave, fiber optics, LANs (local area networks), and voice and data wireless systems. These systems are installed, maintained and repaired in accordance with established standards, service levels, operational processes, and applicable work agreements.

JOB REQUIREMENTS

• Two-year degree (college/technical/vocational) or equivalent military training or equivalent hands-on experience in electronics is required.

• Two-year degree (college/technical/vocational) or equivalent military training or equivalent hands-on experience in telecommunications is preferred.

• Understanding of the various topologies, e.g. telecommunications (microwave and/or fiber), wireless, data and voice networks and how they interface with each other

• Ability to logically troubleshoot and repair hardware and software associated with voice systems, data networks, telecommunications (microwave and/or fiber) systems and ancillary equipment (e.g., alarm systems, DC systems).

• Working knowledge of radio communication systems. FCC or equivalent license for radio repair is preferred.

• Knowledge of voice and data wireless systems and troubleshooting techniques.

• Personal computer skills are required.

• Ability to work independently, self-starter with good time management skills.

• Ability to interface with, direct and/or coordinate various contractors as needed.

• Must have good verbal and written communications skills.

JOB RESPONSIBILITIES

• Responsible for the maintenance (both reactive and preventive) of Southern Company's data and telecommunications transport network devices.

• Responsible for participating in 24x7 on-call procedures/operations.

• Responsible for interfacing with and coordination of contractors and/or vendors associated with the Field Operations function as appropriate.

• Responsible for interfacing with internal business partners, vendors, contractors and other Technology Organization groups related to problems and issues as appropriate.

• Responsible for understanding and adhering to billing and performance processes and procedures.

• Responsible for maintaining accurate circuit and equipment inventories and documentation of assigned sites.

BEHAVIORAL ATTRIBUTES

• Follows safe work practices and fosters a safe workplace.

• Ability to operate with minimal supervision.

• Exhibits Southern Company Values (safety first, intentional inclusion, act with integrity, and superior performance) in all business dealings.

• Seeks opportunities to learn and transfer knowledge to others.

• Good organizational and time management skills.

• Ability to manage multiple tasks.

• Willingness to provide as needed after hours or on-call support.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers' and communities' needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 2974

Job Category: Information Technology

Job Schedule: Full time

Company: Southern Company Services

Job Detail

• Company:
  Southern Company