Company Detail

Job Description

About Volcom:

We were born to chase what we are true to.

It's not that we want to... WE HAVE TO.

We have a vision that turns obstacles into

opportunity.

A creative courage to tempt the impossible...

And embrace the strange.

Telling us to push further...

To try again.

Endlessly seeking elevation...

We are all connected by this same internal force.

Forever we chase that intoxicating moment when

our vision is realized...

The world around us goes quiet...

And for brief moments, we are more than alive.

Volcom

True To This

Summary:

Our employees are our greatest asset and Volcom is the place where people who share our values and passions want to work. The Retail Supervisor partners with the Store Manager and Assistant Manager to drive the success of the store. Retail Supervisors help with the management of people and the brand. You embody the Volcom spirit and provide excellent customer service to everyone that walks in our store. If you're true to this and are inspired by creative spirit, the Volcom family would be stoked to have you.

What you'll do:

- Uphold and enforce company policies, procedures, and corporate directives

- Execute store opening and closing procedures and be highly responsible for the store keys and security measures

- Serve as Manager on Duty when needed

- Give basic coaching to Retail Associates as needed

- Help build product-knowledge driven sales culture, sharing your knowledge of our industry, eco-initiatives, and high-quality product to Associates and Customers

- Actively help and engage with customers' wants and needs

- Drive sales and build relationships with customers

- Represent Volcom brand with actions and knowledge of product

- Bring your passion for Volcom, snowboarding, skateboarding, surfing, or the action sports industry into the store environment to connect and build relationships with customers

- Complete customer transactions in a timely and accurate manner

- Inform customers of current sales and promotions

- Merchandise men's, women's, and kid's clothing and accessories

- Maintain floor appearance by receiving, checking, and shelving merchandise

- Maintain store cleanliness by keeping areas organized and uncluttered

- Collaborate with your team and delegate as needed to complete assigned tasks

- Contribute to a fun, organized, efficient environment and lead by example

- Perform other duties as assigned

What you'll need:

- High school graduate or equivalent

- 6 months to 1-year experience retail experience in an apparel store

- Flexible schedule; ability to work days, nights, weekends and holidays

- Familiar with the Volcom brand and action sports industry

- Interpersonal, customer service, and basic math skills

- Lead a team by example effectively

- Responsible and dependable

- Be an effective team player

- Strong ethical behavior

- Strong sales training and knowledge

Volcom Perks:

- 60% off Volcom Merch

- 401k with employer match (based on eligibility)

- Fun work environment & team

Job Requirements:

- Ability to transport and position a minimum of 10 lbs

- Ability to constantly move within the store and backroom

- Ability to stand (or remain in a stationary position) for long periods of time

- Great communication skills with customers, store team, and corporate

- Ability to accurately process cash transactions, including basic math/counting skills

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law

If you are unable to complete this application due to a disability, please contact Volcom Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or customerservice@volcom.com.

Job Detail

• Company:
  Volcom

Job Description

About Volcom:

We were born to chase what we are true to.

It's not that we want to... WE HAVE TO.

We have a vision that turns obstacles into

opportunity.

A creative courage to tempt the impossible...

And embrace the strange.

Telling us to push further...

To try again.

Endlessly seeking elevation...

We are all connected by this same internal force.

Forever we chase that intoxicating moment when

our vision is realized...

The world around us goes quiet...

And for brief moments, we are more than alive.

Volcom

True To This

Summary:

Our employees are our greatest asset and Volcom is the place where people who share our values and passions want to work. The Stock Supervisor partners with Retail/Stock Management to support the efficiency of replenishing stores with the merchandise our customers want. If you're true to this and are inspired by creative spirit, the Volcom family would be stoked to have you.

What you'll do:

- Coordinate with store management on day-to-day operations of the stockroom

- Receive, organize, and maintain merchandise inventory

- Ensure stockroom is kept up to Volcom stockroom organizational standards

- Assist in keeping a well-organized stockroom providing ease of access to all merchandise and the flow of merchandise to the floor

- Ensure your applicable store(s) are getting daily replenishment in compliance with Volcom restock and Focus restock guidelines

- Uphold Volcom Loss Prevention standards and control shrink

- Abide by safety guidelines when transporting merchandise

- Answer Volcom team member's or customer's inventory-related questions

- Deliver merchandise to stores and support the stocking of merchandise to the floor

- Assist with training and delegating tasks to Stock Associates, if applicable

- Report merchandise issues to Retail/Stock Manager

- Complete customer transactions and provide customer service as needed

- Cultivate a fun, organized, efficient work environment and lead by example

- Perform other duties as assigned

What you'll need:

- High school education or equivalent

- 1+ years retail/stockroom experience

- General knowledge of shipping, transfers and replenishment

- Experience leading teams and guiding individuals through processes

- Familiarity with the Volcom brand and action sports industry

- Interpersonal, customer service, and basic math skills

- Be an effective team player

- Strong leadership skills

- Strong ethical behavior

Volcom Perks:

- 60% off Volcom merch

- 401k with employer match (based on eligibility)

- Fun work environment & team

Job Requirements:

- Flexible schedule and able to work early mornings, days, nights, weekends and holidays

- Valid Driver's License and clean driving record, if applicable

- Adjusting or moving merchandise up to 50 lbs in all directions

- Bending, twisting, reaching, pushing, pulling, and performing repetitive motions

- Ascend/descend a ladder to reach merchandise if applicable

- Ability to constantly move within the stockroom and store

- Ability to stand (or remain in a stationary position) for long periods of time

- Excellent communication with store management and teams (in-person, phone, and email)

- Problem solving and critical thinking/comprehension

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law

If you are unable to complete this application due to a disability, please contact Volcom Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or customerservice@volcom.com.

Job Detail

• Company:
  Volcom

Job Description

About Volcom:

We were born to chase what we are true to.

It's not that we want to... WE HAVE TO.

We have a vision that turns obstacles into

opportunity.

A creative courage to tempt the impossible...

And embrace the strange.

Telling us to push further...

To try again.

Endlessly seeking elevation...

We are all connected by this same internal force.

Forever we chase that intoxicating moment when

our vision is realized...

The world around us goes quiet...

And for brief moments, we are more than alive.

Volcom

True To This

Summary:

Our employees are our greatest asset and Volcom is the place where people who share our values and passions want to work. The Retail Supervisor partners with the Store Manager and Assistant Manager to drive the success of the store. Retail Supervisors help with the management of people and the brand. You embody the Volcom spirit and provide excellent customer service to everyone that walks in our store. If you're true to this and are inspired by creative spirit, the Volcom family would be stoked to have you.

What you'll do:

- Uphold and enforce company policies, procedures, and corporate directives

- Execute store opening and closing procedures and be highly responsible for the store keys and security measures

- Serve as Manager on Duty when needed

- Give basic coaching to Retail Associates as needed

- Help build product-knowledge driven sales culture, sharing your knowledge of our industry, eco-initiatives, and high-quality product to Associates and Customers

- Actively help and engage with customers' wants and needs

- Drive sales and build relationships with customers

- Represent Volcom brand with actions and knowledge of product

- Bring your passion for Volcom, snowboarding, skateboarding, surfing, or the action sports industry into the store environment to connect and build relationships with customers

- Complete customer transactions in a timely and accurate manner

- Inform customers of current sales and promotions

- Merchandise men's, women's, and kid's clothing and accessories

- Maintain floor appearance by receiving, checking, and shelving merchandise

- Maintain store cleanliness by keeping areas organized and uncluttered

- Collaborate with your team and delegate as needed to complete assigned tasks

- Contribute to a fun, organized, efficient environment and lead by example

- Perform other duties as assigned

What you'll need:

- High school graduate or equivalent

- 6 months to 1-year experience retail experience in an apparel store

- Flexible schedule; ability to work days, nights, weekends and holidays

- Familiar with the Volcom brand and action sports industry

- Interpersonal, customer service, and basic math skills

- Lead a team by example effectively

- Responsible and dependable

- Be an effective team player

- Strong ethical behavior

- Strong sales training and knowledge

Volcom Perks:

- 60% off Volcom Merch

- 401k with employer match (based on eligibility)

- Fun work environment & team

Job Requirements:

- Ability to transport and position a minimum of 10 lbs

- Ability to constantly move within the store and backroom

- Ability to stand (or remain in a stationary position) for long periods of time

- Great communication skills with customers, store team, and corporate

- Ability to accurately process cash transactions, including basic math/counting skills

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law

If you are unable to complete this application due to a disability, please contact Volcom Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or customerservice@volcom.com.

Job Detail

• Company:
  Volcom

Job Description

About Volcom:

We were born to chase what we are true to.

It's not that we want to... WE HAVE TO.

We have a vision that turns obstacles into

opportunity.

A creative courage to tempt the impossible...

And embrace the strange.

Telling us to push further...

To try again.

Endlessly seeking elevation...

We are all connected by this same internal force.

Forever we chase that intoxicating moment when

our vision is realized...

The world around us goes quiet...

And for brief moments, we are more than alive.

Volcom

True To This

Summary:

Our employees are our greatest asset and Volcom is the place where people who share our values and passions want to work. Retail Associates connect the Volcom brand with customers on an everyday basis. You embody the Volcom spirit and provide excellent customer service to everyone that walks in our store. If you're true to this and are inspired by creative spirit, the Volcom family would be stoked to have you.

What you'll do:

- Actively help and engage with customers' needs

- Drive sales and build relationships with customers

- Represent Volcom brand with actions and knowledge of products

- Bring your passion for Volcom, snowboarding, skateboarding, surfing, or the action sports industry into the store environment to connect and build relationships with customers

- Complete customer transactions in a timely and accurate manner

- Inform customers of current sales and promotions

- Merchandise men's, women's, and kid's clothing and accessories

- Maintain floor appearance by receiving, checking, and shelving merchandise

- Maintain store cleanliness by keeping areas organized and uncluttered

- Collaborate with your team to complete assigned tasks

- Contribute to a fun, organized, and efficient environment

- Perform other duties as assigned

What you'll need:

- Flexible schedule and able to work days, nights, weekends and holidays

- Previous retail/sales experience preferred

- Familiarity with the Volcom brand and action sports industry

- Interpersonal, customer service, and basic math skills

- Be an effective team player

- Strong ethical behavior

Volcom Perks:

- 60% off Volcom merch

- Fun work environment & team

- 401k with employer match (based on eligibility)

Job Requirements:

- Ability to transport and position a minimum of 10 lbs

- Ability to constantly move within the store and backroom

- Ability to stand (or remain in a stationary position) for long periods of time

- Great communication with customers, store team, and corporate (in-person, phone, and email)

- Ability to accurately process cash transactions, including basic math/counting skills

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law

If you are unable to complete this application due to a disability, please contact Volcom Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or customerservice@volcom.com.

Job Detail

• Company:
  Volcom

Job Description

Based in Southern California with an expertise in lifestyle brands that span the Surf, Skate, Snow and street cultures, Liberated Brands is a design, manufacturing, distribution, marketing and brand building platform with a global footprint extending to more then 60+ countries worldwide. The Liberated Brands platform originated with Volcom, the boardsport inspired lifestyle brand that was founded in 1991 and is headquartered in Costa Mesa, CA with offices in France, Australia and Japan.

Overview: This role will work closely with Liberated Brands Sales Executives in overseeing day to day sales department needs with a focus on Opex/Capex Budget Management, Commissions review, Contract Management, Event Planning and overall planning and execution of the sales calendar. This position will support the Liberated Brands portfolio, including Volcom, Spyder, Prince Off-Court and other pending brand partnerships. They must have a passion for working independently in a fast paced and dynamic environment, taking initiative and extreme ownership are a must.

WHAT YOU'LL DO:

• Work with cross functional finance, accounting, sales and sales operations teams to build and manage Sales Operating Expense budget process and files to support the following: Sales Executives, Sales Managers, Retail Merchandising, Sales Promotions, Sales Operations and Visual Merchandising for US, Canada and Latin America - Liberated Brands

• Host monthly budget actualization meetings with Sales Executives and Sales Management

• Provide FP&A teams with monthly accruals and expense allocation

• Implement a detailed Project Management process to ensure all key deliverables in Sales and Merchandising Calendars are met, identify key stakeholders and detail process to project completion for multiple brands.

• Compile Monthly sales reporting for Sales Executive team, including Monthly Business Review Decks and others as needed.

• Sample Coordination

• Drive Sample Process for wholesale channel by working closely with Merchandising and Sales Operations Team to project, and receive seasonal samples efficiently

• Apparel, Swim, Footwear, Accessories and Outerwear

• Assist with Catalog Shoot Line and Showroom Line Coordination

• Receive, and Oversee Prep of Showroom Samples

• Manage Sample storage area including seasonal sample shifts, movement of goods to warehouse

• Manage shipping and receiving samples to and from Key Accounts and Reps for photo shoot and line showing needs

• North America, Latin America Sales Reps

• Support Independent sales reps with seasonal needs, assets, samples and sell in programs

• Compile and update sales rep information for shipping, commissions

• Special Projects as needed:

• Liaison between departments and/or partners for projects as needed

• Key Event Planning, Sales Ambassador Gifting

• Manage Technology and Hardgoods for digital sales tools: iPads, Elastic Suite Uploads

• Plan and organize in person and virtual sales meetings, web calls and trade shows

• Hotel and Venue Negotiation and Liaison

• Travel Bookings

• Budget Management

• Meals and Entertainment Management

• Provide timely departmental correspondence for any general / key issues

• Coordinate Logistics for the sales team including: Flights, hotels dinners for tradeshows, sales meetings, retailer events, sample shipments etc.

WHAT YOU'LL NEED:

• Education and/or Experience

• Bachelor's degree (B. A.) from four-year College or university preferred

• 3+ years of experience supporting executive level management

• Prior sales experience a plus

• Mathematical Skills

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

• Individual should have the ability to apply concepts of basic algebra and geometry.

• Prior accounting experience is a plus

• Computer Skills

• Advanced skills in MS Excel including advance macros, pivot and power pivot, and ability to merge several different reporting outputs into a singular and useable document

• Strong in MS Word, Outlook

• Must have Experience with Full Circle Software

• Elastic Suite

• Office 365

• Zoom and Microsoft Teams

PERKS:

• Collaborative culture with amazing family vibe

• Discounts on Volcom Merch

• Medical, Dental, and Vision Benefits (majority employer paid)

• 401k, including employer contribution

• Surf and Snow Team Building Days

• Summer Half Day Fridays

• Paid Time Off

• Referral Program

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law.

If you are unable to complete this application due to a disability, please contact Volcom Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or customerservice@volcom.com.

Job Detail

• Company:
  Volcom

Job Description

WHAT YOU'LL DO:

• The DTC Planning Manager is responsible for maximizing sales, profit and optimizing inventory for Volcom's Ecommerce division. The planner drives the sales plan through consistent focus on studying the business, and monitoring inventory and sales performance, as well as maintaining assortment plans. This position works closely with buying, allocations, and store operations and partners with the team to improve systems and efficiencies.

• Manage DTC Planning Team.

• Develop and maintain seasonal plans and monthly open to buy for full price & outlet channels.

• Lead monthly Open to Buy meetings.

• Analyze historical data and current trends to identify risks and opportunities; develop action plans to achieve financial goals.

• Develop and maintain weekly analysis reports on essential KPI's and ad-hoc reporting.

• Create allocation strategies based on seasonality, trend, store capacity, and stock-to-sales, while working closely with allocations to develop and implement these strategies.

• Work with the merchant to actively manage inventory levels, including planning back up orders on key core items and major initiatives, reorders, increasing/decreasing inventory, cancelling orders, etc.

• Establish and monitor store capacity and inventory levels.

• Develop and maintain store clusters using store profiles (volume, seasonality, region, categorical performance).

• Partner with allocations and buying teams to develop new store opening assortment and allocation strategies.

• Manage inventory lifecycles and movement between channels for optimal performance.

• KWI liaison and back office merchandising expert.

• Other duties as assigned.

WHAT YOU'LL NEED:

• Bachelor's Degree in related field preferred or equivalent relevant combination of training and experience to provide the necessary knowledge, skills and abilities.

• 3-5 years catalog/retail experience (planning, buying, purchasing) or related experience.

• 5+ years of analytical experience.

• Full Circle, KWI a plus.

• Strong retail math, analytical and problem-solving skills.

• Proficient in MS office tools, including Outlook, Excel, PowerPoint, Word.

• Good organization and communication skills.

• Great attention to detail.

• Must be able to multi-tasks.

• Great attitude and willingness to learn.

VOLCOM PERKS:

• Discounts on Volcom Merch

• Medical, Dental, and Vision Benefits (majority employer paid)

• 401k

• Summer Half Day Fridays

• Paid Time Off

• Referral Program

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law.

If you are unable to complete this application due to a disability, please contact Volcom Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or customerservice@volcom.com.

Job Detail

• Company:
  Volcom

Job Description

Liberated's Global Senior SMU Designer is responsible for bringing fresh and innovative designs as well as relevant and volume driving concepts on a seasonal basis. The SMU Designer is responsible for the conceptualization and creation of the Prince off court brand between Men's and Women's but also product within our SMU channel for Volcom, that merchandises across all product categories.

WHAT YOU'LL DO:

• Responsible for analyzing trends and develop creative, innovative, market leading designs, within defined merchandising concepts

• Design and create products for the Prince Off Court Brand across all divisions along with seasonal SMU's for the Volcom brand

• Ability to support graphic and print creation if needed

• Create seasonal colour stories and palette for Prince Off Court

• Determine seasonal direction and establish Prince Off Court brand DNA and design language

• Execute product design in line with revenue and channel plans

• Execution on all aspects of the design process from concept to creation, including fit & material selection

• Present all seasonal cad presentations, collaborate with Sales on feedback/needs

• Inspiration > Creation > Tech > BOM > Fit > Follow up comments

• Work with brand merchants to ensure alignment across categories/channels, while capitalizing on key market trends to identify new / brand right opportunities

• Have an in-depth knowledge of market, trends, innovation, competition, and product, specifically in Sportwear

• Ensure products are delivered in time and aligned with the broader product development calendar

• Manage time and action calendar for assigned categories to meet all deadlines

• Products delivered built in full, on time seasonally, hitting calendar and margin targets

• Collaborate with in-line design teams for SMU needs, attend key meetings

WHAT YOU'LL NEED:

• 5+ years experience in design

• Degree in design or equivalent work experience

• Creative, extremely detail oriented, and highly motivated team player

• Incredible attention to detail and highly organized

• Deadline driven

• Flexible, ability to adapt to change

• Advanced ability with Mac OS

• Advanced ability with Adobe Illustrator / Photoshop

• Intermediate ability with Word, Excel, Outlook

• Intermediate ability with Product Lifecycle Management (PLM)

• Understanding of Enterprise Resource Planning (ERP)

• This position requires full time hours out of our Costa Mesa location.

VOLCOM PERKS:

• Collaborative culture with amazing family vibe

• Discounts on Volcom Merch

• Medical, Dental, and Vision Benefits (majority employer paid)

• 401k, including employer contribution

• Surf and Snow Team Building Days

• Summer Half Day Fridays

• Paid Time Off

• Referral Program

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law.

If you are unable to complete this application due to a disability, please contact Volcom Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or customerservice@volcom.com.

Job Detail

• Company:
  Volcom

Job Description

This position will be located in the New Jersey area.

The Northeast Visual Merchandiser will be focusing on our key account locations in New Jersey and surrounding areas. This person consistently executes visual merchandising direction including product placement, fixture placement and display elements to provide a consistent customer experience. The visual merchandiser serves as a liaison between the sales, retail and customer experience centers of excellence to provide consistent execution of product placement and brand presentation.

WHAT YOU'LL DO:

• Maintains brand standards for visual presentation throughout the territory

• Partners with the Visual Merchandising Manager to prepare for and implement seasonal merchandising presentations and new visual merchandising initiatives.

• Partners with Sales team to monitor merchandise sell through, replenishment, and flex product as necessary

• Partners with the Sales Reps/Visual Manager to ensure that new styles are placed in the correct positions on the sales floor

• Partners with store management and Sales Reps on key visual merchandising decisions that have an impact on store workload and sales.

• Consistently executes the visual display elements i.e. styling details with bust forms, etc. (including story tellers KPI's and seasonal POP)

• Ensures all visual execution.

• Adjusts lighting to highlight merchandise and displays, per company standard

• Provides a consistent customer experience through execution of brand standards

• Other duties as assigned

  WHAT YOU'LL NEED:

• 2 years retail visual merchandising or display experience

• Strong visual merchandising skills and excellent eye for detail

• Strong time management and organizational skills

• Excellent verbal and written communication skills

• Ability to offer solutions to store specific visual and merchandising challenges using brand standards and HQ direction as a guideline

• Ability to independently identify potential Visual Merchandising opportunities and provide creative solutions.

• Excellent ability to create teams and partnership

• Demonstrated ability to prioritize and handle multiple tasks and work with a sense of urgency

• Lift and carry up to 50 lbs

• Ability to effectively maneuver around sales floor and stockroom repetitive bending, prolong standing, twisting, stooping, squatting, and climbing

• Ability to work a flexible schedule that meets the business needs, including evenings and some domestic travel.

• Must have reliable transportation to and from store locations where majority of hours will be worked

  VOLCOM PERKS:

• Collaborative culture with amazing family vibe

• Discounts on Volcom Merch

• Medical, Dental, and Vision Benefits (majority employer paid)

• 401k

• Surf and Snow Team Building Days

• Summer Half Day Fridays

• Dog Friendly Fridays

• Paid Time Off

• Referral Program

  We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law.

  If you are unable to complete this application due to a disability, please contact Volcom Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or customerservice@volcom.com.

Job Detail

• Company:
  Volcom

Job Description

About Volcom:

We were born to chase what we are true to.

It's not that we want to... WE HAVE TO.

We have a vision that turns obstacles into

opportunity.

A creative courage to tempt the impossible...

And embrace the strange.

Telling us to push further...

To try again.

Endlessly seeking elevation...

We are all connected by this same internal force.

Forever we chase that intoxicating moment when

our vision is realized...

The world around us goes quiet...

And for brief moments, we are more than alive.

Volcom

True To This

Summary:

Our employees are our greatest asset and Volcom is the place where people who share our values and passions want to work. Retail Associates connect the Volcom brand with customers on an everyday basis. You embody the Volcom spirit and provide excellent customer service to everyone that walks in our store. If you're true to this and are inspired by creative spirit, the Volcom family would be stoked to have you.

What you'll do:

- Actively help and engage with customers' needs

- Drive sales and build relationships with customers

- Represent Volcom brand with actions and knowledge of products

- Bring your passion for Volcom, snowboarding, skateboarding, surfing, or the action sports industry into the store environment to connect and build relationships with customers

- Complete customer transactions in a timely and accurate manner

- Inform customers of current sales and promotions

- Merchandise men's, women's, and kid's clothing and accessories

- Maintain floor appearance by receiving, checking, and shelving merchandise

- Maintain store cleanliness by keeping areas organized and uncluttered

- Collaborate with your team to complete assigned tasks

- Contribute to a fun, organized, and efficient environment

- Perform other duties as assigned

What you'll need:

- Flexible schedule and able to work days, nights, weekends and holidays

- Previous retail/sales experience preferred

- Familiarity with the Volcom brand and action sports industry

- Interpersonal, customer service, and basic math skills

- Be an effective team player

- Strong ethical behavior

Volcom Perks:

- 60% off Volcom merch

- Fun work environment & team

- 401k with employer match (based on eligibility)

Job Requirements:

- Ability to transport and position a minimum of 10 lbs

- Ability to constantly move within the store and backroom

- Ability to stand (or remain in a stationary position) for long periods of time

- Great communication with customers, store team, and corporate (in-person, phone, and email)

- Ability to accurately process cash transactions, including basic math/counting skills

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law

If you are unable to complete this application due to a disability, please contact Volcom Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or customerservice@volcom.com.

Job Detail

• Company:
  Volcom

Job Description

VolcomType: Part TimeCategory: Retail Store AssocLocation: Volcom North Bend Outlet, North Bend, WA, USAbout Volcom:We were born to chase what we are true to.It's not that we want to... WE HAVE TO.We have a vision that turns obstacles intoopportunity.A creative courage to tempt the impossible...And embrace the strange.Telling us to push further...To try again.Endlessly seeking elevation...We are all connected by this same internal force.Forever we chase that intoxicating moment whenour vision is realized...The world around us goes quiet...And for brief moments, we are more than alive.VolcomTrue To ThisSummary:Our employees are our greatest asset and Volcom is the place where people who share our values and passions want to work. Retail Associates connect the Volcom brand with customers on an everyday basis. You embody the Volcom spirit and provide excellent customer service to everyone that walks in our store. If you're true to this and are inspired by creative spirit, the Volcom family would be stoked to have you.What you'll do:- Actively help and engage with customers' needs- Drive sales and build relationships with customers- Represent Volcom brand with actions and knowledge of products- Bring your passion for Volcom, snowboarding, skateboarding, surfing, or the action sports industry into the store environment to connect and build relationships with customers- Complete customer transactions in a timely and accurate manner- Inform customers of current sales and promotions- Merchandise men's, women's, and kid's clothing and accessories- Maintain floor appearance by receiving, checking, and shelving merchandise- Maintain store cleanliness by keeping areas organized and uncluttered- Collaborate with your team to complete assigned tasks- Contribute to a fun, organized, and efficient environment- Perform other duties as assignedWhat you'll need:- Flexible schedule and able to work days, nights, weekends and holidays- Previous retail/sales experience preferred- Familiarity with the Volcom brand and action sports industry- Interpersonal, customer service, and basic math skills- Be an effective team player- Strong ethical behaviorVolcom Perks:- 60% off Volcom merch- Fun work environment & team- 401k with employer match (based on eligibility)We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, or any other characteristic protected by lawIf you are unable to complete this application due to a disability, please contact Volcom Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or customerservice@volcom.com.Apply Here: https://www.click2apply.net/KMwXD7UaVVp67uaEEFXW1BPI172638712

Job Detail

• Company:
  Volcom

Job Description

VolcomType: Part TimeCategory: Retail Store MgmtLocation: Volcom North Bend Outlet, North Bend, WA, USAbout Volcom:We were born to chase what we are true to.It's not that we want to... WE HAVE TO.We have a vision that turns obstacles intoopportunity.A creative courage to tempt the impossible...And embrace the strange.Telling us to push further...To try again.Endlessly seeking elevation...We are all connected by this same internal force.Forever we chase that intoxicating moment whenour vision is realized...The world around us goes quiet...And for brief moments, we are more than alive.VolcomTrue To ThisSummary:Our employees are our greatest asset and Volcom is the place where people who share our values and passions want to work. The Retail Supervisor partners with the Store Manager and Assistant Manager to drive the success of the store. Retail Supervisors help with the management of people and the brand. You embody the Volcom spirit and provide excellent customer service to everyone that walks in our store. If you're true to this and are inspired by creative spirit, the Volcom family would be stoked to have you.What you'll do:- Uphold and enforce company policies, procedures, and corporate directives- Execute store opening and closing procedures and be highly responsible for the store keys and security measures- Serve as Manager on Duty when needed- Give basic coaching to Retail Associates as needed- Help build product-knowledge driven sales culture, sharing your knowledge of our industry, eco-initiatives, and high-quality product to Associates and Customers- Actively help and engage with customers' wants and needs- Drive sales and build relationships with customers- Represent Volcom brand with actions and knowledge of product- Bring your passion for Volcom, snowboarding, skateboarding, surfing, or the action sports industry into the store environment to connect and build relationships with customers- Complete customer transactions in a timely and accurate manner- Inform customers of current sales and promotions- Merchandise men's, women's, and kid's clothing and accessories- Maintain floor appearance by receiving, checking, and shelving merchandise- Maintain store cleanliness by keeping areas organized and uncluttered- Collaborate with your team and delegate as needed to complete assigned tasks- Contribute to a fun, organized, efficient environment and lead by example- Perform other duties as assignedWhat you'll need:- High school graduate or equivalent- 6 months to 1-year experience retail experience in an apparel store- Flexible schedule; ability to work days, nights, weekends and holidays- Familiar with the Volcom brand and action sports industry- Interpersonal, customer service, and basic math skills- Lead a team by example effectively- Responsible and dependable- Be an effective team player- Strong ethical behavior- Strong sales training and knowledgeVolcom Perks:- 60% off Volcom Merch- 401k with employer match (based on eligibility)- Fun work environment & teamWe are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, or any other characteristic protected by lawIf you are unable to complete this application due to a disability, please contact Volcom Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or customerservice@volcom.com.Apply Here:

Job Detail

• Company:
  Volcom

Job Description

Volcom was founded in 1991 on the belief that there is a higher level of consciousness to be found within one's self through the internal and external journeys that board-sports, music, art and film provide. The company prides itself on making quality apparel, outerwear, footwear and accessories that not only exemplify the lifestyle, but also enhance the ability to live it. By being the first to combine surfing, skating and snowboarding under one brand from inception a new future was forged and a generation of liberation was born. For over two decades Volcom has been TRUE TO THIS... the quest for Spiritual Intoxication.

Our dynamic company culture attracts the most creative, passionate individuals. We work hard and play hard in a fun casual work environment. We urge you to come join the ride!

WHAT YOU'LL DO:

The Production Assistant is responsible supporting the Production functions and learning the tasks associated with PO placement, order management, garment, accessory, footwear construction and functional properties. This is an entry level role with solid growth potential for those who are passionate about product and have good analytical skills.

• Work with merchandising and Design on product handovers and follow up on pending product details.

• Review fabric, trim and product samples from our factories and compares to Merchandising and Design's approval samples.

• Perform data entry tasks as requested

• Cross check vendor Production status reports and alert the team of problems

• Help organize samples and product files

• Place and confirm all production purchase orders with suppliers

• Potential for travel to learn factory processes and check quality of work in process. (international and domestic)

• Responds to requests for service and assistance from sales and customer service

• Willing to learn product construction and production processes for multiple categories

• Willing to learn intermediate to advanced excel skills

• Other duties as assigned

WHAT YOU'LL NEED:

• Bachelor's degree or related industry experience

• Beginning to Intermediate Excel skills

• Extensive attention to detail related to calendar, quality, and system information

• At least 1-3 years of related industry experience or recent college graduate

• Basic understanding of database systems

• Ability to multi-task and prioritize -problems- as they come up; identifies and resolves problems in a timely manner

• Works well in groups or teams

• Willingness to learn new categories and skills

• Organizational Support - Follows policies and procedures.

• This position requires full time hours out of our Costa Mesa location.

• Self-starter who has a natural curiosity for how products are manufactured

• Critical eye for design details

VOLCOM PERKS:

• Collaborative culture with amazing family vibe

• Discounts on Volcom Merch

• Medical, Dental, and Vision Benefits (majority employer paid)

• 401k

• Surf and Snow Team Building Days

• Summer Half Day Fridays

• Paid Time Off

• Referral Program

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law.

If you are unable to complete this application due to a disability, please contact Volcom Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or customerservice@volcom.com.

Job Detail

• Company:
  Volcom

Job Description

About Volcom:

We were born to chase what we are true to.

It's not that we want to... WE HAVE TO.

We have a vision that turns obstacles into

opportunity.

A creative courage to tempt the impossible...

And embrace the strange.

Telling us to push further...

To try again.

Endlessly seeking elevation...

We are all connected by this same internal force.

Forever we chase that intoxicating moment when

our vision is realized...

The world around us goes quiet...

And for brief moments, we are more than alive.

Volcom

True To This

Summary:

Our employees are our greatest asset and Volcom is the place where people who share our values and passions want to work. The Stock Supervisor partners with Retail/Stock Management to support the efficiency of replenishing stores with the merchandise our customers want. If you're true to this and are inspired by creative spirit, the Volcom family would be stoked to have you.

What you'll do:

- Coordinate with store management on day-to-day operations of the stockroom

- Receive, organize, and maintain merchandise inventory

- Ensure stockroom is kept up to Volcom stockroom organizational standards

- Assist in keeping a well-organized stockroom providing ease of access to all merchandise and the flow of merchandise to the floor

- Ensure your applicable store(s) are getting daily replenishment in compliance with Volcom restock and Focus restock guidelines

- Uphold Volcom Loss Prevention standards and control shrink

- Abide by safety guidelines when transporting merchandise

- Answer Volcom team member's or customer's inventory-related questions

- Deliver merchandise to stores and support the stocking of merchandise to the floor

- Assist with training and delegating tasks to Stock Associates, if applicable

- Report merchandise issues to Retail/Stock Manager

- Complete customer transactions and provide customer service as needed

- Cultivate a fun, organized, efficient work environment and lead by example

- Perform other duties as assigned

What you'll need:

- High school education or equivalent

- 1+ years retail/stockroom experience

- General knowledge of shipping, transfers and replenishment

- Experience leading teams and guiding individuals through processes

- Familiarity with the Volcom brand and action sports industry

- Interpersonal, customer service, and basic math skills

- Be an effective team player

- Strong leadership skills

- Strong ethical behavior

Volcom Perks:

- 60% off Volcom merch

- 401k with employer match (based on eligibility)

- Fun work environment & team

Job Requirements:

- Flexible schedule and able to work early mornings, days, nights, weekends and holidays

- Valid Driver's License and clean driving record, if applicable

- Adjusting or moving merchandise up to 50 lbs in all directions

- Bending, twisting, reaching, pushing, pulling, and performing repetitive motions

- Ascend/descend a ladder to reach merchandise if applicable

- Ability to constantly move within the stockroom and store

- Ability to stand (or remain in a stationary position) for long periods of time

- Excellent communication with store management and teams (in-person, phone, and email)

- Problem solving and critical thinking/comprehension

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law

If you are unable to complete this application due to a disability, please contact Volcom Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or customerservice@volcom.com.

Job Detail

• Company:
  Volcom

Job Description

Volcom was founded in 1991 on the belief that there is a higher level of consciousness to be found within one's self through the internal and external journeys that board-sports, music, art and film provide. The company prides itself on making quality apparel, outerwear, footwear and accessories that not only exemplify the lifestyle, but also enhance the ability to live it. By being the first to combine surfing, skating and snowboarding under one brand from inception a new future was forged and a generation of liberation was born. For over two decades Volcom has been TRUE TO THIS... the quest for Spiritual Intoxication.

Our dynamic company culture attracts the most creative, passionate individuals. We work hard and play hard in a fun casual work environment. We urge you to come join the ride!

Volcom Headquarters' is looking to hire a part time Receptionist to join our team! Hours are Monday through Friday from 1:00pm. to 5:30pm; some flexibility needed based upon the needs of the company.

WHAT YOU'LL DO:

• Greet all visitors in a professional and friendly manner.

• Maintain excellent client relationships.

• Answer and transfer multiple client, rep and retail phone calls.

• Accept, sort, and distribute all incoming mail in a timely manner, including UPS and FedEx.

• Stamp and add return labels to all outgoing mail and assist with UPS and FedEx shipping as needed.

• Maintain the front office area to remain clean and organized at all times

• Maintain the front conference room and manage conference room calendar

• Maintain and restock the kitchen and storage areas

• Take inventory of office storage room and order supplies as needed.

• Receive and organize all pick-tickets, invoice & credit memos from warehouse and store according to date and filing system

• Data entry and ordering promo

• Respond to sticker requests and fan mail

• Assist all departments with administrative tasks as necessary

• Other duties as assigned

  WHAT YOU'LL NEED:

• Have at least 6+ months experience as a Receptionist

• High level of phone manner and office etiquette.

• Great attitude, welcoming personality, and ability to promote a positive work environment is a must!

• Must be reliable, honest and dependable!

• Must be able to handle a busy, multi-line switchboard phone system.

• Strong analytical, organizational, and multitasking skills.

• Intermediate computer skills in MS Office suite.

• Bilingual English/Spanish skills preferred.

• All hours worked will be from the Costa Mesa Office.

VOLCOM PERKS:

• Collaborative culture with amazing family vibe

• Discounts on Volcom Merch

• Medical, Dental, and Vision Benefits (majority employer paid)

• 401k, including employer contribution

• Surf and Snow Team Building Days

• Summer Half Day Fridays

• Paid Time Off

• Referral Program

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law.

If you are unable to complete this application due to a disability, please contact Volcom Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or customerservice@volcom.com.

Job Detail

• Company:
  Volcom

Job Description

Volcom was founded in 1991 on the belief that there is a higher level of consciousness to be found within one's self through the internal and external journeys that board-sports, music, art and film provide. The company prides itself on making quality apparel, outerwear, footwear and accessories that not only exemplify the lifestyle, but also enhance the ability to live it. By being the first to combine surfing, skating and snowboarding under one brand from inception a new future was forged and a generation of liberation was born. For over two decades Volcom has been TRUE TO THIS... the quest for Spiritual Intoxication.

Our dynamic company culture attracts the most creative, passionate individuals. We work hard and play hard in a fun casual work environment. We urge you to come join the ride!

WHAT YOU'LL DO:

• Collaboratively works between our trim designers and trim providers to execute trims used in apparel and accessories

• Enter materials in PLM, including all attribute details for nominated supplier and vendor sourced components

• Add corresponding artwork to PLM

• Manage AI design files for trims

• Adding Prices, MOQ and Nominated Supplier details to PLM

• Send files as directed by RM Analyst and Design to suppliers for development

• Sends Reference samples to the EU/OZ teams when needed

• Assist in sample tracking to enable visibility of Raw Materials development for the EU & OZ teams

• Ensures that PLM Naming codes adhere to established RM naming conventions

• Assist in Trim Board Creation for the Development teams

• Sample management:

• Set up request in PLM

• Check in when sample is received by writing corresponding numbers and dates on physical sample and checking in in PLM

• Update sample request with approved/resubmit/status in PLM (and create new sample request if needed)

• Enter vendor pricing, MOQ and lead times in PLM to provide visibility for development teams to access.

• Run reports from the PLM sample tracker each week and advise RM Analyst if any trims have exceeded their quoted ETD.

• Update Vendor Expected ETD for samples into PLM for development team's reference.

• Other duties as assigned related to materials issues with vendors and the development and production teams

WHAT YOU'LL NEED:

• Product Development college student or recent graduate

• Ability to learn and understand materials & materials development processes

• Excellent oral and written communication skills

• Ability to solve practical problems and deal with a variety of variables

• Intermediate Word, Excel, Illustrator

• Ability to learn Database Systems

• Extensive attention to detail related to calendar, quality, innovation and functionality is required

• Must understand and work well within the confines of the creative process and creative people and yet meet assigned deadlines

• Creative problem-solving ability

• Assist with other various projects in the materials and production departments

• This position works full time hours out of our Costa Mesa office. (Temporarily hybrid due to COVID19, this position may be required to come in office as needed)

VOLCOM PERKS:

• Collaborative culture with amazing family vibe

• Discounts on Volcom Merch

• Medical, Dental, and Vision Benefits (majority employer paid)

• 401k

• Surf and Snow Team Building Days

• Summer Half Day Fridays

• Paid Time Off

• Referral Program

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law.

If you are unable to complete this application due to a disability, please contact Volcom Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or customerservice@volcom.com.

Job Detail

• Company:
  Volcom

Job Description

About Volcom:

We were born to chase what we are true to.

It's not that we want to... WE HAVE TO.

We have a vision that turns obstacles into

opportunity.

A creative courage to tempt the impossible...

And embrace the strange.

Telling us to push further...

To try again.

Endlessly seeking elevation...

We are all connected by this same internal force.

Forever we chase that intoxicating moment when

our vision is realized...

The world around us goes quiet...

And for brief moments, we are more than alive.

Volcom

True To This

Summary:

Our employees are our greatest asset and Volcom is the place where people who share our values and passions want to work. Retail Associates connect the Volcom brand with customers on an everyday basis. You embody the Volcom spirit and provide excellent customer service to everyone that walks in our store. If you're true to this and are inspired by creative spirit, the Volcom family would be stoked to have you.

What you'll do:

- Actively help and engage with customers' needs

- Drive sales and build relationships with customers

- Represent Volcom brand with actions and knowledge of products

- Bring your passion for Volcom, snowboarding, skateboarding, surfing, or the action sports industry into the store environment to connect and build relationships with customers

- Complete customer transactions in a timely and accurate manner

- Inform customers of current sales and promotions

- Merchandise men's, women's, and kid's clothing and accessories

- Maintain floor appearance by receiving, checking, and shelving merchandise

- Maintain store cleanliness by keeping areas organized and uncluttered

- Collaborate with your team to complete assigned tasks

- Contribute to a fun, organized, and efficient environment

- Perform other duties as assigned

What you'll need:

- Flexible schedule and able to work days, nights, weekends and holidays

- Previous retail/sales experience preferred

- Familiarity with the Volcom brand and action sports industry

- Interpersonal, customer service, and basic math skills

- Be an effective team player

- Strong ethical behavior

Volcom Perks:

- 60% off Volcom merch

- Fun work environment & team

- 401k with employer match (based on eligibility)

Job Requirements:

- Ability to transport and position a minimum of 10 lbs

- Ability to constantly move within the store and backroom

- Ability to stand (or remain in a stationary position) for long periods of time

- Great communication with customers, store team, and corporate (in-person, phone, and email)

- Ability to accurately process cash transactions, including basic math/counting skills

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law

If you are unable to complete this application due to a disability, please contact Volcom Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or customerservice@volcom.com.

Job Detail

• Company:
  Volcom

Job Description

About Volcom:

We were born to chase what we are true to.

It's not that we want to... WE HAVE TO.

We have a vision that turns obstacles into

opportunity.

A creative courage to tempt the impossible...

And embrace the strange.

Telling us to push further...

To try again.

Endlessly seeking elevation...

We are all connected by this same internal force.

Forever we chase that intoxicating moment when

our vision is realized...

The world around us goes quiet...

And for brief moments, we are more than alive.

Volcom

True To This

Summary:

Our employees are our greatest asset and Volcom is the place where people who share our values and passions want to work. The Retail Supervisor partners with the Store Manager and Assistant Manager to drive the success of the store. Retail Supervisors help with the management of people and the brand. You embody the Volcom spirit and provide excellent customer service to everyone that walks in our store. If you're true to this and are inspired by creative spirit, the Volcom family would be stoked to have you.

What you'll do:

- Uphold and enforce company policies, procedures, and corporate directives

- Execute store opening and closing procedures and be highly responsible for the store keys and security measures

- Serve as Manager on Duty when needed

- Give basic coaching to Retail Associates as needed

- Help build product-knowledge driven sales culture, sharing your knowledge of our industry, eco-initiatives, and high-quality product to Associates and Customers

- Actively help and engage with customers' wants and needs

- Drive sales and build relationships with customers

- Represent Volcom brand with actions and knowledge of product

- Bring your passion for Volcom, snowboarding, skateboarding, surfing, or the action sports industry into the store environment to connect and build relationships with customers

- Complete customer transactions in a timely and accurate manner

- Inform customers of current sales and promotions

- Merchandise men's, women's, and kid's clothing and accessories

- Maintain floor appearance by receiving, checking, and shelving merchandise

- Maintain store cleanliness by keeping areas organized and uncluttered

- Collaborate with your team and delegate as needed to complete assigned tasks

- Contribute to a fun, organized, efficient environment and lead by example

- Perform other duties as assigned

What you'll need:

- High school graduate or equivalent

- 6 months to 1-year experience retail experience in an apparel store

- Flexible schedule; ability to work days, nights, weekends and holidays

- Familiar with the Volcom brand and action sports industry

- Interpersonal, customer service, and basic math skills

- Lead a team by example effectively

- Responsible and dependable

- Be an effective team player

- Strong ethical behavior

- Strong sales training and knowledge

Volcom Perks:

- 60% off Volcom Merch

- 401k with employer match (based on eligibility)

- Fun work environment & team

Job Requirements:

- Ability to transport and position a minimum of 10 lbs

- Ability to constantly move within the store and backroom

- Ability to stand (or remain in a stationary position) for long periods of time

- Great communication skills with customers, store team, and corporate

- Ability to accurately process cash transactions, including basic math/counting skills

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law

If you are unable to complete this application due to a disability, please contact Volcom Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or customerservice@volcom.com.

Job Detail

• Company:
  Volcom

Job Description

About Volcom:

We were born to chase what we are true to.

It's not that we want to... WE HAVE TO.

We have a vision that turns obstacles into

opportunity.

A creative courage to tempt the impossible...

And embrace the strange.

Telling us to push further...

To try again.

Endlessly seeking elevation...

We are all connected by this same internal force.

Forever we chase that intoxicating moment when

our vision is realized...

The world around us goes quiet...

And for brief moments, we are more than alive.

Volcom

True To This

Summary:

Our employees are our greatest asset and Volcom is the place where people who share our values and passions want to work. Retail Associates connect the Volcom brand with customers on an everyday basis. You embody the Volcom spirit and provide excellent customer service to everyone that walks in our store. If you're true to this and are inspired by creative spirit, the Volcom family would be stoked to have you.

What you'll do:

- Actively help and engage with customers' needs

- Drive sales and build relationships with customers

- Represent Volcom brand with actions and knowledge of products

- Bring your passion for Volcom, snowboarding, skateboarding, surfing, or the action sports industry into the store environment to connect and build relationships with customers

- Complete customer transactions in a timely and accurate manner

- Inform customers of current sales and promotions

- Merchandise men's, women's, and kid's clothing and accessories

- Maintain floor appearance by receiving, checking, and shelving merchandise

- Maintain store cleanliness by keeping areas organized and uncluttered

- Collaborate with your team to complete assigned tasks

- Contribute to a fun, organized, and efficient environment

- Perform other duties as assigned

What you'll need:

- Flexible schedule and able to work days, nights, weekends and holidays

- Previous retail/sales experience preferred

- Familiarity with the Volcom brand and action sports industry

- Interpersonal, customer service, and basic math skills

- Be an effective team player

- Strong ethical behavior

Volcom Perks:

- 60% off Volcom merch

- Fun work environment & team

- 401k with employer match (based on eligibility)

Job Requirements:

- Ability to transport and position a minimum of 10 lbs

- Ability to constantly move within the store and backroom

- Ability to stand (or remain in a stationary position) for long periods of time

- Great communication with customers, store team, and corporate (in-person, phone, and email)

- Ability to accurately process cash transactions, including basic math/counting skills

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law

If you are unable to complete this application due to a disability, please contact Volcom Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or customerservice@volcom.com.

Job Detail

• Company:
  Volcom

Job Description

About Volcom:

We were born to chase what we are true to.

It's not that we want to... WE HAVE TO.

We have a vision that turns obstacles into

opportunity.

A creative courage to tempt the impossible...

And embrace the strange.

Telling us to push further...

To try again.

Endlessly seeking elevation...

We are all connected by this same internal force.

Forever we chase that intoxicating moment when

our vision is realized...

The world around us goes quiet...

And for brief moments, we are more than alive.

Volcom

True To This

Summary:

Our employees are our greatest asset and Volcom is the place where people who share our values and passions want to work. Retail Associates connect the Volcom brand with customers on an everyday basis. You embody the Volcom spirit and provide excellent customer service to everyone that walks in our store. If you're true to this and are inspired by creative spirit, the Volcom family would be stoked to have you.

What you'll do:

- Actively help and engage with customers' needs

- Drive sales and build relationships with customers

- Represent Volcom brand with actions and knowledge of products

- Bring your passion for Volcom, snowboarding, skateboarding, surfing, or the action sports industry into the store environment to connect and build relationships with customers

- Complete customer transactions in a timely and accurate manner

- Inform customers of current sales and promotions

- Merchandise men's, women's, and kid's clothing and accessories

- Maintain floor appearance by receiving, checking, and shelving merchandise

- Maintain store cleanliness by keeping areas organized and uncluttered

- Collaborate with your team to complete assigned tasks

- Contribute to a fun, organized, and efficient environment

- Perform other duties as assigned

What you'll need:

- Flexible schedule and able to work days, nights, weekends and holidays

- Previous retail/sales experience preferred

- Familiarity with the Volcom brand and action sports industry

- Interpersonal, customer service, and basic math skills

- Be an effective team player

- Strong ethical behavior

Volcom Perks:

- 60% off Volcom merch

- Fun work environment & team

- 401k with employer match (based on eligibility)

Job Requirements:

- Ability to transport and position a minimum of 10 lbs

- Ability to constantly move within the store and backroom

- Ability to stand (or remain in a stationary position) for long periods of time

- Great communication with customers, store team, and corporate (in-person, phone, and email)

- Ability to accurately process cash transactions, including basic math/counting skills

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law

If you are unable to complete this application due to a disability, please contact Volcom Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or customerservice@volcom.com.

Job Detail

• Company:
  Volcom

Job Description

About Volcom:

We were born to chase what we are true to.

It's not that we want to... WE HAVE TO.

We have a vision that turns obstacles into

opportunity.

A creative courage to tempt the impossible...

And embrace the strange.

Telling us to push further...

To try again.

Endlessly seeking elevation...

We are all connected by this same internal force.

Forever we chase that intoxicating moment when

our vision is realized...

The world around us goes quiet...

And for brief moments, we are more than alive.

Volcom

True To This

Summary:

Our employees are our greatest asset and Volcom is the place where people who share our values and passions want to work. The Retail Supervisor partners with the Store Manager and Assistant Manager to drive the success of the store. Retail Supervisors help with the management of people and the brand. You embody the Volcom spirit and provide excellent customer service to everyone that walks in our store. If you're true to this and are inspired by creative spirit, the Volcom family would be stoked to have you.

What you'll do:

- Uphold and enforce company policies, procedures, and corporate directives

- Execute store opening and closing procedures and be highly responsible for the store keys and security measures

- Serve as Manager on Duty when needed

- Give basic coaching to Retail Associates as needed

- Help build product-knowledge driven sales culture, sharing your knowledge of our industry, eco-initiatives, and high-quality product to Associates and Customers

- Actively help and engage with customers' wants and needs

- Drive sales and build relationships with customers

- Represent Volcom brand with actions and knowledge of product

- Bring your passion for Volcom, snowboarding, skateboarding, surfing, or the action sports industry into the store environment to connect and build relationships with customers

- Complete customer transactions in a timely and accurate manner

- Inform customers of current sales and promotions

- Merchandise men's, women's, and kid's clothing and accessories

- Maintain floor appearance by receiving, checking, and shelving merchandise

- Maintain store cleanliness by keeping areas organized and uncluttered

- Collaborate with your team and delegate as needed to complete assigned tasks

- Contribute to a fun, organized, efficient environment and lead by example

- Perform other duties as assigned

What you'll need:

- High school graduate or equivalent

- 6 months to 1-year experience retail experience in an apparel store

- Flexible schedule; ability to work days, nights, weekends and holidays

- Familiar with the Volcom brand and action sports industry

- Interpersonal, customer service, and basic math skills

- Lead a team by example effectively

- Responsible and dependable

- Be an effective team player

- Strong ethical behavior

- Strong sales training and knowledge

Volcom Perks:

- 60% off Volcom Merch

- 401k with employer match (based on eligibility)

- Fun work environment & team

Job Requirements:

- Ability to transport and position a minimum of 10 lbs

- Ability to constantly move within the store and backroom

- Ability to stand (or remain in a stationary position) for long periods of time

- Great communication skills with customers, store team, and corporate

- Ability to accurately process cash transactions, including basic math/counting skills

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law

If you are unable to complete this application due to a disability, please contact Volcom Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or customerservice@volcom.com.

Job Detail

• Company:
  Volcom

Job Description

About Volcom:

We were born to chase what we are true to.

It's not that we want to... WE HAVE TO.

We have a vision that turns obstacles into

opportunity.

A creative courage to tempt the impossible...

And embrace the strange.

Telling us to push further...

To try again.

Endlessly seeking elevation...

We are all connected by this same internal force.

Forever we chase that intoxicating moment when

our vision is realized...

The world around us goes quiet...

And for brief moments, we are more than alive.

Volcom

True To This

Summary:

Our employees are our greatest asset and Volcom is the place where people who share our values and passions want to work. The Retail Supervisor partners with the Store Manager and Assistant Manager to drive the success of the store. Retail Supervisors help with the management of people and the brand. You embody the Volcom spirit and provide excellent customer service to everyone that walks in our store. If you're true to this and are inspired by creative spirit, the Volcom family would be stoked to have you.

What you'll do:

- Uphold and enforce company policies, procedures, and corporate directives

- Execute store opening and closing procedures and be highly responsible for the store keys and security measures

- Serve as Manager on Duty when needed

- Give basic coaching to Retail Associates as needed

- Help build product-knowledge driven sales culture, sharing your knowledge of our industry, eco-initiatives, and high-quality product to Associates and Customers

- Actively help and engage with customers' wants and needs

- Drive sales and build relationships with customers

- Represent Volcom brand with actions and knowledge of product

- Bring your passion for Volcom, snowboarding, skateboarding, surfing, or the action sports industry into the store environment to connect and build relationships with customers

- Complete customer transactions in a timely and accurate manner

- Inform customers of current sales and promotions

- Merchandise men's, women's, and kid's clothing and accessories

- Maintain floor appearance by receiving, checking, and shelving merchandise

- Maintain store cleanliness by keeping areas organized and uncluttered

- Collaborate with your team and delegate as needed to complete assigned tasks

- Contribute to a fun, organized, efficient environment and lead by example

- Perform other duties as assigned

What you'll need:

- High school graduate or equivalent

- 6 months to 1-year experience retail experience in an apparel store

- Flexible schedule; ability to work days, nights, weekends and holidays

- Familiar with the Volcom brand and action sports industry

- Interpersonal, customer service, and basic math skills

- Lead a team by example effectively

- Responsible and dependable

- Be an effective team player

- Strong ethical behavior

- Strong sales training and knowledge

Volcom Perks:

- 60% off Volcom Merch

- 401k with employer match (based on eligibility)

- Fun work environment & team

Job Requirements:

- Ability to transport and position a minimum of 10 lbs

- Ability to constantly move within the store and backroom

- Ability to stand (or remain in a stationary position) for long periods of time

- Great communication skills with customers, store team, and corporate

- Ability to accurately process cash transactions, including basic math/counting skills

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law

If you are unable to complete this application due to a disability, please contact Volcom Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or customerservice@volcom.com.

Job Detail

• Company:
  Volcom

Job Description

About Volcom:

We were born to chase what we are true to.

It's not that we want to... WE HAVE TO.

We have a vision that turns obstacles into

opportunity.

A creative courage to tempt the impossible...

And embrace the strange.

Telling us to push further...

To try again.

Endlessly seeking elevation...

We are all connected by this same internal force.

Forever we chase that intoxicating moment when

our vision is realized...

The world around us goes quiet...

And for brief moments, we are more than alive.

Volcom

True To This

Summary:

Our employees are our greatest asset and Volcom is the place where people who share our values and passions want to work. The Retail Supervisor partners with the Store Manager and Assistant Manager to drive the success of the store. Retail Supervisors help with the management of people and the brand. You embody the Volcom spirit and provide excellent customer service to everyone that walks in our store. If you're true to this and are inspired by creative spirit, the Volcom family would be stoked to have you.

What you'll do:

- Uphold and enforce company policies, procedures, and corporate directives

- Execute store opening and closing procedures and be highly responsible for the store keys and security measures

- Serve as Manager on Duty when needed

- Give basic coaching to Retail Associates as needed

- Help build product-knowledge driven sales culture, sharing your knowledge of our industry, eco-initiatives, and high-quality product to Associates and Customers

- Actively help and engage with customers' wants and needs

- Drive sales and build relationships with customers

- Represent Volcom brand with actions and knowledge of product

- Bring your passion for Volcom, snowboarding, skateboarding, surfing, or the action sports industry into the store environment to connect and build relationships with customers

- Complete customer transactions in a timely and accurate manner

- Inform customers of current sales and promotions

- Merchandise men's, women's, and kid's clothing and accessories

- Maintain floor appearance by receiving, checking, and shelving merchandise

- Maintain store cleanliness by keeping areas organized and uncluttered

- Collaborate with your team and delegate as needed to complete assigned tasks

- Contribute to a fun, organized, efficient environment and lead by example

- Perform other duties as assigned

What you'll need:

- High school graduate or equivalent

- 6 months to 1-year experience retail experience in an apparel store

- Flexible schedule; ability to work days, nights, weekends and holidays

- Familiar with the Volcom brand and action sports industry

- Interpersonal, customer service, and basic math skills

- Lead a team by example effectively

- Responsible and dependable

- Be an effective team player

- Strong ethical behavior

- Strong sales training and knowledge

Volcom Perks:

- 60% off Volcom Merch

- 401k with employer match (based on eligibility)

- Fun work environment & team

Job Requirements:

- Ability to transport and position a minimum of 10 lbs

- Ability to constantly move within the store and backroom

- Ability to stand (or remain in a stationary position) for long periods of time

- Great communication skills with customers, store team, and corporate

- Ability to accurately process cash transactions, including basic math/counting skills

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law

If you are unable to complete this application due to a disability, please contact Volcom Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or customerservice@volcom.com.

Job Detail

• Company:
  Volcom

Job Description

Volcom is looking to add an experienced creative team member to support studio and lifestyle photo shoots. The responsibilities of this role expand beyond styling to supporting the photo studio's creative needs to ensure work that is created in the studio and beyond is on brand, high quality and done efficiently. The studio is a high paced and high-volume setting, where creative direction and priorities constantly evolve.

WHAT YOU'LL DO:

• Work & communicate closely with Global Design, Marketing, eCommerce, and photography counterparts to produce progressive imagery assets as needed for each project

• Act as stylist during studio and lifestyle photoshoots

• Oversee, prepare and manage samples for photoshoots

• Maximize Project Resources - Minimize production labor/workloads (identify ways to streamline and improve process)

• Aid Global Studio Production Manager in casting and hiring models for shoots as needed

• Confirm seasonal photoshoot directive with Ecommerce and Creative Director before each project and seasonal shoot

• Prepare shot lists for photoshoots

• Style looks for seasonal photoshoots, taking into account the Design team's vision for the product and how it should be worn

• Maintain studio styling kit, including footwear, eyewear, props, etc.

• Maintain marketing sample room closet

• Steaming and product preparation is required as part of this role, including the receiving and organization of samples

• Work closely with Sample Coordinators and other departments to track and borrow samples for photoshoots

• Prepare looks and send outfits to ambassadors as needed for content creation and PR opportunities

• Other duties assigned as needed

WHAT YOU'LL NEED:

• Bachelor's degree (B. A. or B.S.) from four-year College or university; or minimum of three years related experience and/or training; or equivalent combination of education and experience

• Management (People & Project) experience required

• Microsoft Office knowledge required

• Detail Oriented and Organized

• Positive Attitude

• Team Work Ethic

• Project & People Management required

• Ability to work within a cross functional environment

• Creative Problem Solving to equal productive results

• Task Oriented with a strong ability to prioritize and balance multiple/simultaneous projects

• Ability & desire to learn new technology/programs

• Excellent time management & communication skills (written/verbal)

• This position requires all hours working out of our Costa Mesa office

VOLCOM PERKS:

• Collaborative culture with amazing family vibe

• Discounts on Volcom Merch

• Medical, Dental, and Vision Benefits (majority employer paid)

• 401k, including employer contribution

• Surf and Snow Team Building Days

• Summer Half Day Fridays

• Paid Time Off

• Referral Program

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law.

If you are unable to complete this application due to a disability, please contact Volcom Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or customerservice@volcom.com.

Job Detail

• Company:
  Volcom

Job Description

Based in Southern California with an expertise in lifestyle brands that span the Surf, Skate, Snow and street cultures, Liberated Brands is a design, manufacturing, distribution, marketing and brand building platform with a global footprint extending to more then 60+ countries worldwide. The Liberated Brands platform originated with Volcom, the boardsport inspired lifestyle brand that was founded in 1991 and is headquartered in Costa Mesa, CA with offices in France, Australia and Japan.

We are looking for a Director of Customer Service & Warranty to join our Liberated team in Costa Mesa, CA!

WHAT YOU'LL DO:

Provide leadership and expertise to an expanding Customer Service / Warranty Department for Volcom and Spyder brands. This will include the coaching and training of representatives, instituting new and better processes and creating a department structure that would enable a higher standard of excellence and quality performance in line with company goals and objectives. He/she will be responsible for increasing the efficiency of the team by developing automated solutions and streamlining processes to ensure scalability.

• Direct the daily operations of Liberated Brands' Customer Service and Warranty department.

• Provide leadership and direction to the Team Lead and CSRs to provide an excellent standard of service and demonstrating our value to all customers.

• Formulate, implement and execute operational policies and procedures to enhance quality of service experience.

• Establish a potentially hybrid model of internal and outsourced staff to handle inquiries during the peak selling season, while maintaining a high standard of service.

• Design and implement key CS metrics like CSAT scores, SLA, resolution times, handle times etc, to manage call center function effectively and efficiently.

• Build, maintain, measure, and enhance operational dashboards.

• Design and manage a best-in-class Customer Service training program.

• Develop a process and system for quality control for all Customer messaging in telephone, e-mail and written correspondence with customers.

• Re-establish and execute Warranty policy and procedure with brand standard documentation and formalized claim process.

• Consult with product development, compliance and design regarding emerging issues and common product construction complaints. Manage internal and external repair performance, ensuring proper care and handling.

• Forecast and manage budget for warranty repair costs.

• Provide recommendations on systems, policies and processes that would improve efficiency and customer satisfaction.

• Handle customer escalations as necessary and manage customer issues as they arise during day-to-day operations.

• Drive the overall performance of staff to ensure compliance with policies, practices and approved customer service processes.

• Provide corrective action and course corrections when employees are not performing or behaving in accordance with company standards.

• Partner with cross functional teams and departments to lead the business to achieve quality of service and execution.

• Formulate and maintain staff schedules to ensure optimum service coverage.

• Responsible for recruiting, hiring and retaining top talent to improve the organization.

WHAT YOU'LL NEED:

• Minimum 8+ years of management experience.

• Experience in a management role representing apparel preferred.

• A Bachelor's degree is preferred; two-year college degree or the equivalent combination of education and experience is acceptable.

• Ecommerce/DTC as well as Wholesale (B2B) experience a plus.

• Extensive knowledge of best-in-class customer service procedures and principles.

• Excellent verbal and written communication skills.

• Excellent interpersonal and customer service skills. Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor.

• Strong supervisory and leadership skills. Ability to coach and mentor customer excellence representatives.

• Excellent time management skills and ability to multitask.

• Team player who works together with multiple teams to create effective solutions.

• Attention to detail and problem solving.

• Strong organizational and planning skills.

• Excellent computer skills including Microsoft Office, Outlook, Excel.

• Ability to work independently.

PERKS:

• Collaborative culture with amazing family vibe

• Discounts on brand Merch

• Medical, Dental, and Vision Benefits (majority employer paid)

• 401k, including employer contribution

• Surf and Snow Team Building Days

• Summer Half Day Fridays

• Paid Time Off

• Referral Program

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law.

If you are unable to complete this application due to a disability, please contact Volcom Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or customerservice@volcom.com.

Job Detail

• Company:
  Volcom

Job Description

About Volcom:

We were born to chase what we are true to.

It's not that we want to... WE HAVE TO.

We have a vision that turns obstacles into

opportunity.

A creative courage to tempt the impossible...

And embrace the strange.

Telling us to push further...

To try again.

Endlessly seeking elevation...

We are all connected by this same internal force.

Forever we chase that intoxicating moment when

our vision is realized...

The world around us goes quiet...

And for brief moments, we are more than alive.

Volcom

True To This

Summary:

Our employees are our greatest asset and Volcom is the place where people who share our values and passions want to work. Retail Associates connect the Volcom brand with customers on an everyday basis. You embody the Volcom spirit and provide excellent customer service to everyone that walks in our store. If you're true to this and are inspired by creative spirit, the Volcom family would be stoked to have you.

What you'll do:

- Actively help and engage with customers' needs

- Drive sales and build relationships with customers

- Represent Volcom brand with actions and knowledge of products

- Bring your passion for Volcom, snowboarding, skateboarding, surfing, or the action sports industry into the store environment to connect and build relationships with customers

- Complete customer transactions in a timely and accurate manner

- Inform customers of current sales and promotions

- Merchandise men's, women's, and kid's clothing and accessories

- Maintain floor appearance by receiving, checking, and shelving merchandise

- Maintain store cleanliness by keeping areas organized and uncluttered

- Collaborate with your team to complete assigned tasks

- Contribute to a fun, organized, and efficient environment

- Perform other duties as assigned

What you'll need:

- Flexible schedule and able to work days, nights, weekends and holidays

- Previous retail/sales experience preferred

- Familiarity with the Volcom brand and action sports industry

- Interpersonal, customer service, and basic math skills

- Be an effective team player

- Strong ethical behavior

Volcom Perks:

- 60% off Volcom merch

- Fun work environment & team

- 401k with employer match (based on eligibility)

Job Requirements:

- Ability to transport and position a minimum of 10 lbs

- Ability to constantly move within the store and backroom

- Ability to stand (or remain in a stationary position) for long periods of time

- Great communication with customers, store team, and corporate (in-person, phone, and email)

- Ability to accurately process cash transactions, including basic math/counting skills

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law

If you are unable to complete this application due to a disability, please contact Volcom Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or customerservice@volcom.com.

Job Detail

• Company:
  Volcom