Company Detail

  • Posted - Apr 15, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Portland, Oregon

    Posted - Apr 15, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Portland, Oregon
  • Posted - Apr 15, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Fresno, California

    Posted - Apr 15, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Fresno, California
  • Posted - Apr 15, 2022

    Serious ambition welcome. Come build stellar relationships with customers a...

    Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is...

    Albany, New York

    Posted - Apr 15, 2022

    Serious ambition welcome. Come build stellar relationships with customers a...

    Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is...

    Albany, New York
  • Posted - Apr 15, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Pullman, Washington

    Posted - Apr 15, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Pullman, Washington
  • Posted - Apr 15, 2022

    Sr. Analyst, Reporting and Analytics, located in Atlanta, GA, will be respo...

    Sr. Analyst, Reporting and Analytics, located in Atlanta, GA, will be responsible for supporting the Financial Services business by providing financia...

    Atlanta, Georgia

    Posted - Apr 15, 2022

    Sr. Analyst, Reporting and Analytics, located in Atlanta, GA, will be respo...

    Sr. Analyst, Reporting and Analytics, located in Atlanta, GA, will be responsible for supporting the Financial Services business by providing financia...

    Atlanta, Georgia
  • Posted - Apr 15, 2022

    Mobile Associate What you'll do in your role. Builds proficiency related...

    Mobile Associate What you'll do in your role. Builds proficiency related to serving and selling to our customers, while providing a world-class cust...

    Bend, Oregon

    Posted - Apr 15, 2022

    Mobile Associate What you'll do in your role. Builds proficiency related...

    Mobile Associate What you'll do in your role. Builds proficiency related to serving and selling to our customers, while providing a world-class cust...

    Bend, Oregon
  • Posted - Apr 15, 2022

    The Finance Manager will drive the preparation of capital/operating forecas...

    The Finance Manager will drive the preparation of capital/operating forecasts/budgets, trend analysis, and reporting focused on the supported Departme...

    Bellevue, Washington

    Posted - Apr 15, 2022

    The Finance Manager will drive the preparation of capital/operating forecas...

    The Finance Manager will drive the preparation of capital/operating forecasts/budgets, trend analysis, and reporting focused on the supported Departme...

    Bellevue, Washington
  • Posted - Apr 15, 2022

    T-Mobile has been recognized for 12 consecutive years as a -World's Most Et...

    T-Mobile has been recognized for 12 consecutive years as a -World's Most Ethical Company- and consistently been recognized as a Best Place to Work tha...

    Bellevue, Washington

    Posted - Apr 15, 2022

    T-Mobile has been recognized for 12 consecutive years as a -World's Most Et...

    T-Mobile has been recognized for 12 consecutive years as a -World's Most Ethical Company- and consistently been recognized as a Best Place to Work tha...

    Bellevue, Washington
  • Posted - Apr 13, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Downers Grove, Illinois

    Posted - Apr 13, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Downers Grove, Illinois
  • Posted - Apr 13, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Hutchinson, Minnesota

    Posted - Apr 13, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Hutchinson, Minnesota
  • Posted - Apr 13, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Springfield, Illinois

    Posted - Apr 13, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Springfield, Illinois
  • Posted - Apr 13, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Dahlonega, Georgia

    Posted - Apr 13, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Dahlonega, Georgia
  • Posted - Apr 13, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Buford, Georgia

    Posted - Apr 13, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Buford, Georgia
  • Posted - Apr 13, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Coon Rapids, Minnesota

    Posted - Apr 13, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Coon Rapids, Minnesota
  • Posted - Apr 13, 2022

    Principal Engineer - Penetration Testing Are you ready to make a differenc...

    Principal Engineer - Penetration Testing Are you ready to make a difference in the world of cybersecurity? Then come join the T-Mobile team as a Prin...

    Bellevue, Washington

    Posted - Apr 13, 2022

    Principal Engineer - Penetration Testing Are you ready to make a differenc...

    Principal Engineer - Penetration Testing Are you ready to make a difference in the world of cybersecurity? Then come join the T-Mobile team as a Prin...

    Bellevue, Washington
  • Posted - Apr 13, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Austin, Minnesota

    Posted - Apr 13, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Austin, Minnesota
  • Posted - Apr 13, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Giddings, Texas

    Posted - Apr 13, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Giddings, Texas
  • Posted - Apr 13, 2022

    Sr Engineer - Penetration Testing Are you ready to make a difference in th...

    Sr Engineer - Penetration Testing Are you ready to make a difference in the world of cybersecurity? Then come join the T-Mobile team as a Sr. Enginee...

    Bellevue, Washington

    Posted - Apr 13, 2022

    Sr Engineer - Penetration Testing Are you ready to make a difference in th...

    Sr Engineer - Penetration Testing Are you ready to make a difference in the world of cybersecurity? Then come join the T-Mobile team as a Sr. Enginee...

    Bellevue, Washington
  • Posted - Apr 13, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Jacksonville, Florida

    Posted - Apr 13, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Jacksonville, Florida
  • Posted - Apr 13, 2022

    T-Mobile Marketing Solutions (TMS) is looking for an experienced senior man...

    T-Mobile Marketing Solutions (TMS) is looking for an experienced senior manager to help build the next generation of audience insights and measurement...

    Seattle, Washington

    Posted - Apr 13, 2022

    T-Mobile Marketing Solutions (TMS) is looking for an experienced senior man...

    T-Mobile Marketing Solutions (TMS) is looking for an experienced senior manager to help build the next generation of audience insights and measurement...

    Seattle, Washington
  • Posted - Apr 13, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Overland Park, Kansas

    Posted - Apr 13, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    Overland Park, Kansas
  • Posted - Apr 13, 2022

    3 part-time positions available for hire This position is eligible for a $...

    3 part-time positions available for hire This position is eligible for a $1,000 sign-on bonus after 90 days of employment. Limited time only At T-M...

    Fulton, Missouri

    Posted - Apr 13, 2022

    3 part-time positions available for hire This position is eligible for a $...

    3 part-time positions available for hire This position is eligible for a $1,000 sign-on bonus after 90 days of employment. Limited time only At T-M...

    Fulton, Missouri
  • Posted - Apr 13, 2022

    Are you ready to make a difference in the world of wireless security? Then...

    Are you ready to make a difference in the world of wireless security? Then come join the T-Mobile team as our next Sr Security Automation Engineer!...

    Bellevue, Washington

    Posted - Apr 13, 2022

    Are you ready to make a difference in the world of wireless security? Then...

    Are you ready to make a difference in the world of wireless security? Then come join the T-Mobile team as our next Sr Security Automation Engineer!...

    Bellevue, Washington
  • Posted - Apr 13, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    North Charleston, South Carolina

    Posted - Apr 13, 2022

    At T-Mobile, we strongly encourage everyone, including people of color, vet...

    At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisex...

    North Charleston, South Carolina
  • No Results Found

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 15, 2022 06:13
Portland, Oregon

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 194025BR

Department: Retail

Travel Required: No



Job Detail

Retail Store Manager (CA) - T-Mobile
Posted: Apr 15, 2022 06:13
Fresno, California

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Exciting opportunity! You're ready for that thrilling step up to major responsibility, supporting a team of hardworking, dedicated people every step of the way. Why? Because that caring, go-the-extra-mile mentality is rooted deep within you and you know that when one person succeeds, we all succeed. As a Retail Store Manager, you're ready to lead by example, go All IN, and rally your team go-to-bat for customers, bringing passion, insight, know-how, and follow through to every interaction. Here, you're more than a manager. You're a born leader. You've put in the work, developed your leadership skills, and you're ready to empower your team to give it their all in becoming the best in the world at connecting customers to their world. It's an extremely big responsibility, it will take grit and dedication, but the reward is oh-so-sweet. Are you ready to be a driving force in this revolution? Good, because WE. WON'T. STOP.

What you'll do in your role.

  • Go All IN to support your team through development, training, and mentoring, driving behaviors that will lead to earning a place in our customer's hearts and store employee success.

  • Complete observations of store employees' interactions with customers, including feedback, to be used in development, training, and coaching conversations.

  • Show your team you're invested in their success through personalized performance management plans and conversations, as well as celebrating achievements through recognition.

  • Lead by example, staying up to date on the latest and greatest products, services, training, and leadership best practices to remain an expert resource to your team.

  • Ensure store employees meet and/or exceed defined, monthly success measurements and complete assigned training on time, and fully.

  • Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology.

  • Own store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.

  • Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking, and implementing new store programs and initiatives.

  • Complete additional duties and projects, as assigned by leadership, as needed.

The experience you'll bring.

The experience you'll bring.

  • 2 years wireless retail experience, high volume preferred

  • Bachelor's degree, preferred

What's in it for you:

  • Competitive base pay, plus commission

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • 2-4 years management experience in Retail Sales

  • 2-4 years sales and Sales Management experience

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 193907BR

Department: Retail

Travel Required: No



Job Detail

Associate Government Account Executive, Albany, NY - T-Mobile
Posted: Apr 15, 2022 06:13
Albany, New York

Job Description

Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is a true hunter role! We're looking for goal-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential.

In the Associate Government Account Executive role, you'll target regional and local city government entities in smaller markets across the US and recommend wireless solutions by suggesting service plans, data, and other improved services, and effectively mediate discussions and close business. This job is a vital first step in career progression to sell for Government in smaller, rural markets or emerging markets with 600MHz coverage.

What you'll do in your role.

  • Interact directly with internal partners within Government and throughout the enterprise to build a successful network of internal advocates to support continuity and growth within the Public Sector.

  • Document sales activities using our CRM platform to prioritize territory.

  • Prospect and sell T-Mobile wireless services to new government customers to include cities, libraries, police departments, and government funded nonprofits.

  • Develop community relations in areas where T-Mobile has never had a government presence.

  • Implement and maintain an effective referral network and call program to promote sales.

  • Supports team initiatives and creates an inclusive environment.

The experience you'll bring.

  • Bachelor's Degree Preferred

  • 3 - 5 years direct sales experience, selling a technical product or service preferred

  • Experienced in prospecting, setting appointments, growing market share

  • Responsible for developing profitable new business account relationships and growing profitability from existing accounts

  • Proven experience in handling large and sophisticated accounts and working directly with clients at the senior management level

  • Responsible for selling products and services to highly sensitive and significant accounts. Exercises an excellent deal of judgment and has decision-making authority that can have a significant impact on the business unit

  • Requires regular travel, office location (home based or corporate site) within territory, and meeting with clients and prospects

  • Experience selling prepaid products within the public sector is a plus

  • Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

  • Competitive base pay plus commission potential

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career

  • Fun, fast-paced environment

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • A valid license, a clean driving record, and proof of insurance at your own cost is required

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 194065BR

Department: Business Sales

Travel Required: Yes



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 15, 2022 06:12
Pullman, Washington

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 194087BR

Department: Retail

Travel Required: No



Job Detail

Sr Analyst, Applications Support (Multiple Positions) - T-Mobile
Posted: Apr 15, 2022 06:12
Atlanta, Georgia

Job Description

Sr. Analyst, Reporting and Analytics, located in Atlanta, GA, will be responsible for supporting the Financial Services business by providing financial, regulatory, and operation reporting solutions. The person will work with cross-functional teams to identify needs for business insights and address them effectively and efficiently.

What you'll do in your role.

  • Develop dashboards and reports that provide insights on business performance

  • Develop standard self-service reporting that enable access to insights for business users

  • Design and develop automated reporting solutions that will enable organization to identify and address system issues

  • Perform deep and insightful analyses that lead to actionable recommendations to business

  • Perform impact assessment, pattern detection and root cause analysis for data quality issues across financial systems and tools

  • Assist Accounting teams with complex reconciliations and explain variances

  • Build effective relationships with internal and external business partners.

  • Work with teams across the enterprise, including IT, Marketing, Credit, Finance, Treasury, and Accounting, to provide key reporting solutions to drive enterprise financial results.

The experience you'll bring.

REQUIRED QUALIFICATIONS

  • 4+ years relevant professional experience.

  • Able to write complex SQL using a variety of User Interfaces (e.g., TOAD, Teradata SQL Assistant, SAS Enterprise Guide or Microsoft SQL Server Management Studio)

  • Experience building dashboards and reports with tools like Tableau, Power BI, or Alteryx

  • Proficient in MS Excel & PowerPoint with strong presentation skills

  • Strong analytical and problem-solving skills

  • Excellent communication skills and ability to present technical concepts in verbal or written format

PREFERRED QUALIFICATIONS

  • Bachelor's degree in Business, Management Information Systems, Computer Science, Engineering or related.

#ln-hybrid

#LI-Corporate

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 193391BR

Department: Finance

Travel Required: No



Job Detail

Mobile Associate - T-Mobile
Posted: Apr 15, 2022 06:12
Bend, Oregon

Job Description

Mobile Associate

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 194098BR

Department: Retail

Travel Required: No



Job Detail

Finance Manager - T-Mobile
Posted: Apr 15, 2022 06:12
Bellevue, Washington

Job Description

The Finance Manager will drive the preparation of capital/operating forecasts/budgets, trend analysis, and reporting focused on the supported Departments/Business Unit(s). The Finance Manager will provide guidance to leadership on the financial trends and operational drivers behind the results and present reports on findings, including offering guidance on course corrections as needed.

What you'll do in your role.

  • Develops, interprets, and implements financial concepts for financial planning and control for both the departmental operating and capital budgets and forecasts. Gathers, analyzes, prepares and summarizes recommendations for financial plans, trended future requirements and operating forecasts

  • Use statistical and financial modeling techniques to analyze results and identify variances and underlying causes, opportunities, and risks. Provide actionable insights around trends, financial performance. Present findings to Senior Management, including suggestions for course correction

  • Utilize analytical and modeling capability to perform scenario and sensitivity analysis to enhance decision making across a range of options and present findings

  • Measure key performance indicators and benchmarking results across accounts, markets, business units, and channels and communicate results to leadership via dashboards and reports

  • Work internally and with strategic partners to ensure processes and procedures are in place for proper accounting controls and audits

The experience you'll bring.

  • Bachelor's degree in Finance, Business Administration, Management, Accounting, Economics, Engineering

  • Experience With SAP/BPC.

  • Hyperion

  • 7-10 Years: Experience In Analytics and Planning.

  • Finance

  • Accounting

  • Data Mining

  • Microsoft Excel

  • Microsoft PowerPoint

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 193764BR

Department: Finance

Travel Required: No



Job Detail

Sr. Executive Assistant - T-Mobile
Posted: Apr 15, 2022 06:12
Bellevue, Washington

Job Description

T-Mobile has been recognized for 12 consecutive years as a -World's Most Ethical Company- and consistently been recognized as a Best Place to Work thanks to our crew of diverse, multi-talented self-starters who are ready to go. And T-Mobile is recognized as a best place to work for LGBTQ employees by the Human Rights Campaign Corporate Equality Index five years in a row. A designated Military Friendly Employer by Military Friendly for eleven years running. And with a 100% score on the Disability Equality Index, our diversity across gender, race and ideas drives us forward.

What you'll do in your role.

The Legal Compliance team is looking for an experienced Senior Executive Assistant to handle a variety of complex administrative functions and clerical duties. This position will report directly to the Deputy General Counsel/SVP of Legal Affairs. This role will partner with other Executive Assistants and Administrative Assistants to support the Legal Compliance leadership team while also helping support administrative needs of the larger team.

What You'll Do in the Roll:

  • Perform a variety of administrative duties for the Deputy GC/SVP and VP leadership team. Manage executives' schedules and expenses and arrange appointments, travel, meetings, conference calls, etc. Perform duties that enable the Deputy GC/SVP to work efficiently and effectively.

  • Use independent judgement and discretion to identify and analyze current and future needs, problems, or projects, determine approach, prepare recommendations, and timely execute on plans with the highest degree of quality and timeliness.

  • Build and leverage a network of contacts and resources throughout the enterprise to rapidly enlist to coordinate activities or solve issues that arise.

  • Organize, copy, and scan legal documents. Manage legal documents and maintain electronic and hard copy legal document files.

  • Prepare PowerPoint presentations and related materials for meetings and events as requested; schedule speakers for meetings; coordinate seamless presentation of same at meetings/events.

  • Troubleshoot minor technical issues with standard office equipment and own enlisting and partnering with company's technical support to resolve them.

  • Support rewards and recognition programs and initiatives for the team.

  • Support office supply and equipment ordering, and drive resolution of facilities issues as needed.

  • Administer onboarding/new hire process and coordinate organizational details via internal systems.

  • Assist on special projects as requested.

  • Maintain confidentiality of highly sensitive matters, along with excellent judgment and discretion.

The experience you'll bring.

The Experience You'll Bring:

  • 10+ years of experience in a senior administrative role working in a legal or corporate office.

  • Excellent drafting and communication skills.

  • Possesses the highest degree of maturity, professionalism, and discretion, including ability to maintain strict confidentiality regarding work matters.

  • Highly detail-oriented and organized; sense of urgency in getting things accomplished.

  • A self-starter, resourceful, highly motivated, passionate for achieving excellence, innovative, creative and proactive.

  • A collaborative team player. An upbeat, positive attitude and willing to take on a wide range of tasks to support the team.

  • Strong interpersonal skills, confident and comfortable working with a variety of professional styles and personalities.

  • Comfortable multi-tasking and able to consistently deliver results under tight deadlines with an occasionally non-traditional work schedule.

  • A -lean in- problem solver, motivated to find solutions to novel challenges.

  • Reliable - if you say you are going to do it, it gets done.

  • Advanced skills using MS Office Suite and familiar with and comfortable using various digital tools and emerging technologies.

  • Established understanding of office practices, policies, and procedures, and the willingness and ability to suggest new and better ways of doing things, and drive efficiencies and improvements.

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 194052BR

Department: Legal

Travel Required: No



Job Detail

Account Executive, SMB Sales- Downers Grove, IL - T-Mobile
Posted: Apr 13, 2022 23:11
Downers Grove, Illinois

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is a true hunter role! We're looking for results-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential.

This role will meet and exceed monthly sales quota objectives by successfully acquiring accounts within an assigned geographic territory. Incumbent will sell products, services and solutions to gain new business through prospecting, cold-calling, networking and generating leads and referrals. Incumbent will analyze customer needs and utilize solution-based selling techniques to demonstrate the value of T-Mobile products and services. Tailor customer recommendations to negotiate and close business.

What you'll do in your role.

  • Under sales manager supervision, generates leads and referrals through prospecting, cold calling and networking.

  • Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets and accessories.

  • Negotiate and close deals.

  • Work with leadership to develop skills in prospecting, call execution and relationship management. Participate in training opportunities on products and services and attend sales meetings.

  • Devise creative and effective sales approaches, solutions and proposals.

  • Fully utilize all sales force automation, funnel management and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting.

  • Also responsible for other Duties/Projects as assigned by business management as needed

The experience you'll bring.

  • Bachelor's Degree

  • Proposal Writing: Experience Preparing, Delivering, And Following-Up On Product/Service Proposals And Pricing Quotations

1+ Years Verifiable New Customer Acquisition Sales Experience, Preferably Within A Commissioned Environment

  • Task Management: Ability To Work Well In A Dynamic, Fast Changing Environment That Requires A High Degree Of Multi-Tasking

  • Customer Service: Demonstrated Experience Delivering Superior Customer Service And Attention To Detail

  • Communication: Excellent Interpersonal, Written, And Oral Communication Skills

  • Negotiation: Effective Negotiating And Closing Skills

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

  • Competitive base pay plus commission potential

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career

  • Fun, fast-paced environment

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • A valid license, a clean driving record, and proof of insurance at your own cost is required

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 193923BR

Department: Business Sales

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 13, 2022 23:09
Hutchinson, Minnesota

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193971BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 13, 2022 23:08
Springfield, Illinois

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193969BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 13, 2022 23:08
Dahlonega, Georgia

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193995BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - Retail Sales, Bilingual - Spanish - T-Mobile
Posted: Apr 13, 2022 23:07
Buford, Georgia

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • Bilingual: Fluent in English and Spanish

Position details

Req ID: 193989BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 13, 2022 23:05
Coon Rapids, Minnesota

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193970BR

Department: Retail

Travel Required: No



Job Detail

Principal Engineer, Cybersecurity - T-Mobile
Posted: Apr 13, 2022 23:04
Bellevue, Washington

Job Description

Principal Engineer - Penetration Testing

Are you ready to make a difference in the world of cybersecurity? Then come join the T-Mobile team as a Principal Engineer, Penetration Testing!

As a member of the Cybersecurity Trust and Protection's Penetration Testing team, the Pr. Engineer will focus on leading, scoping, and executing penetration test activities, bug bounty and responsible disclosure.

This is a hands-on penetration tester role; candidate must have a strong understanding and proven track of penetration testing. Candidate must have excellent interpersonal skills to work with technical subject matter experts and be able to communicate technical concepts to a non-technical audience.

What you'll do in your role.

  • Lead and conduct formal security tests on web-based applications, infrastructure, APIs, mobile applications, and other types of computer systems on a regular basis using both manual and automated testing

  • Serve as a SME for complex pen test engagements

  • Identify and execute attacker TTP in safely manner

  • Manage relationships and quality expectation with our vendor partners

  • Develop and contribute to existing ethical hacking methodologies and procedures

  • Collaborate with other teams to develop and maintain security testing toolsets

  • Communicate technical vulnerabilities and remediation steps to developers and management

  • Drive solutions that are consistent with scope

  • Support the development of secure SDLC methodologies

  • Develop and mentor junior team members

  • Enable stakeholder and customer satisfaction throughout the penetration testing lifecycle

  • Anticipate and champion needed communication to the team, key customers, and partner teams

  • Escalate issues timely, objectively and with sensitivity to team dynamics

  • Investigate potential vulnerabilities reported by 3rd party security researchers

  • Provide a high standard of reporting that includes KPIs (measures & measurements)

  • Communicate potential risk and risk treatment options to business owners

  • Proactively identify opportunities for improving enterprise processes and work with the business leaders to prioritize opportunities

  • Stay current with latest in the penetration testing methodologies and information security concepts

The experience you'll bring.

Desired :

  • 7+ years' experience with penetration testing enterprise systems or products and increasing responsibility within the security organization.

  • Proven abilities in leading and directing teams.

  • 3+ years' experience leading projects or teams.

  • Strong knowledge of tools utilized for pen testing different type of assets

  • Define, maintain, and execute on a plan that is in line with our company strategy.

  • Experience with penetration testing, vulnerability risk calculation and tools.

  • Ability to effectively facilitate meetings with project team members, various business groups and senior leadership.

  • Ability to interact and communicate professionally with all levels of staff and management as required to coordinate project deliverables, deliver status reports, and facilitate meetings.

  • Ability to present persuasively and effectively to executives.

  • Ability to effectively manage time, prioritize work, and multi-task across several pen test assignments.

  • Knowledge of the IT technology stack and ability to interface the network, technology, application, and business representatives.

  • In-depth knowledge of cloud security (AWS/Azure/GCP).

  • Ability to understand network diagrams/architecture.

  • Excellent verbal and written communication skills.

  • Strong analytical problem solver.

Preferred:

  • In-depth knowledge of OWASP and Mitre ATT&CK.

  • Knowledge of federal & compliance regulations.

  • Background with languages such as C, C++, C#, JAVA, J2EE, AngularJS

  • Vulnerability and Risk Management experience Compliance and security framework experience, e.g., PCI, SOX, NIST, ISO Experience with automated tools, e.g., Appscan, Fortify, Appscan Source, Burp Suite, Qualys, Nessus, Kali Linux

  • Ability to follow established policies and procedures.

  • Available to work after normal business hours in exception cases.

*LI-KM3

  • Bachelor's Degree in Computer Science/Information Technology or equivalent work experience

  • A U.S. Citizen or a permanent resident of the United States

  • At least 18 years of age

  • Legally authorized to work in the United States

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 193839BR

Department: Engineering

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 13, 2022 23:02
Austin, Minnesota

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193968BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 13, 2022 23:01
Giddings, Texas

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 191724BR

Department: Retail

Travel Required: No



Job Detail

Sr Engineer, Cybersecurity - T-Mobile
Posted: Apr 13, 2022 22:58
Bellevue, Washington

Job Description

Sr Engineer - Penetration Testing

Are you ready to make a difference in the world of cybersecurity? Then come join the T-Mobile team as a Sr. Engineer, Penetration Testing!

As a member of the Cybersecurity Trust and Protection's Penetration Testing team, the Sr. Engineer will focus on leading, scoping, and executing penetration test activities, bug bounty and responsible disclosure.

This is a hands-on penetration tester role; candidate must have a strong understanding and proven track of penetration testing. Candidate must have excellent interpersonal skills to work with technical subject matter experts and be able to communicate technical concepts to a non-technical audience.

What you'll do in your role.

  • Conduct formal security tests on web-based applications, infrastructure, APIs, mobile applications, and other types of computer systems on a regular basis using both manual and automated testing

  • Serve as a SME for pen test engagements

  • Help review and assign bug bounty and responsible disclosure submissions

  • Drive technical discussions around identified vulnerabilities, associated risk, and remediation options

  • Identify and execute attacker TTP in safely manner

  • Communicate technical vulnerabilities and remediation steps to developers and management

  • Investigate potential vulnerabilities reported by 3rd party security researchers

  • Build and manage relationships with peer, and partner organizations

  • Provide timely and relevant updates to the appropriate leaders and decision makers

  • Collaborate with other teams to develop and maintain security testing toolsets

  • Stay current with latest in the penetration testing methodologies and information security concepts

  • Enable stakeholder and customer satisfaction throughout the penetration testing lifecycle

  • Stay current with latest in the penetration testing methodologies and information security concepts

The experience you'll bring.

Desired :

  • 5+ years' experience with increasing responsibility within the security organization of a large enterprise.

  • 1+ years' experience leading projects or engagements.

  • Strong knowledge of tools utilized for pen testing different type of assets

  • Experience with penetration testing methodologies, vulnerability risk calculation and tools.

  • Experience with discussing technical items with technical and non-technical audience.

  • Knowledge of the IT technology stack and ability to interface the network, technology, application, and business representatives.

  • Understanding of information security and cloud (AWS/Azure/GCP) concepts.

  • Ability to understand network diagrams/architecture.

  • Excellent verbal and written communication skills.

  • Strong analytical problem solver.

Highly Preferred:

  • Experience in penetration testing enterprise systems or products.

  • Knowledge of OWASP and Mitre ATT&CK.

  • Certified Information Systems Security Professional (CISSP) or similar certification.

  • knowledge of federal & compliance regulations.

  • Available to work after normal business hours in exception cases.

*LI-KM3

  • Bachelor's Degree in Computer Science/Information Technology or equivalent work experience

  • A U.S. Citizen or a permanent resident of the United States

  • At least 18 years of age

  • Legally authorized to work in the United States

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 193840BR

Department: Engineering

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 13, 2022 01:39
Jacksonville, Florida

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193948BR

Department: Retail

Travel Required: No



Job Detail

Sr Manager, Digital Data - T-Mobile
Posted: Apr 13, 2022 01:39
Seattle, Washington

Job Description

T-Mobile Marketing Solutions (TMS) is looking for an experienced senior manager to help build the next generation of audience insights and measurement products by helping identify and analyze new potential data sources and partnerships. The Sr Manager, Data Analytics will assist in creating the vision, strategy and plan for the future state of TMS products by leading a team of Data Analytics Managers who will vet new potential data sources as well as develop new and innovative audience analytics offerings using T-Mobile's first and third-party data sources.

What you'll do in your role.

  • Support the Director, M&I Partnerships, in the identification and vetting of potential partnerships and data sources to enhance our current product offerings and in the creation of custom products

  • Build and lead a team of Data Analytics Managers while also managing across teams and across lines of business to engage and activate stakeholders that can add value to the data requirements your team creates

  • Support the partnership team and POC process by developing and executing data analytics strategies for analyzing new potential data sources and partners

  • Transform business level data requirements into technical processes that can be supported within the TMS systems, platforms, and data science environments

  • Proactively recognize and identify upstream process and data collection technology improvement opportunities. Coordinate with internal DS and Eng teams in the implementation of system improvements and enhancements

  • Support TMS sales efforts by joining client calls as the SME when discussing custom solutions

  • Utilize expert quantitative and qualitative analytical skills to lead the development of new custom product offerings utilizing T-Mobile's first and third-party data sets in support of the advertising line of business

  • Define and document technical requirements to assess new data sources as well as the feasibility of specific data solutions

  • Ensure that proper quality assurance and technical testing efforts are performed for custom products and POC data evaluations. Own issues and resolutions to completion

  • Proactively recognize and identify upstream process and data collection technology improvement opportunities. Coordinate with internal DS and Eng teams in the implementation of system improvements and enhancements

The experience you'll bring.

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 189823BR

Department: Corporate Strategy

Travel Required: No



Job Detail

Engineer, Software - T-Mobile
Posted: Apr 13, 2022 01:38
Overland Park, Kansas

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

The Technology Software Engineer will work with a team of other software developers and network and systems engineers to design, implement, and deploy software which meet customer's requirements, scales easily, removes the limitations of traditional networking solutions, and supports deployment in highly available environments The engineer will participate in architecture and design of various software components focused on creating applications that leverage technologies such as virtualization, micro services, SDN, NFV, and Big Data platforms and technologies.

Leads work on technical assignments that are semi routine in nature but recognizes that need for occasional deviation from accepted practice. Normally follows established procedures on routine work, requires instructions only on new assignments.

What you'll do in your role.

  • Technical System Expertise: Understands system protocols, how systems operate and data flows. Aware of current technology benefits. Expected to independently develop a full software stack. Understands the building blocks, interactions, dependencies, and tools required to complete software and automation work. Independent study of current technology is expected. Interact with system engineers to define system requirement and/or necessary requirements for automation.

  • Technical Engineering Services: Supports engineering projects by developing software solutions; conducting tests and inspections; preparing reports and calculations. Expected to supervise associate engineers on occasion.

  • Innovation: Presents new ideas which improve an existing system/process/service. Presents new ideas which utilize new frameworks to improve an existing system/process/service. Express new perspectives based on independent study of the industry. Review current company processes to highlight questions that may drive process refinement.

  • Technical Writing: Maintains knowledge of existing technology documents. Writes basic documentation on how technology works. Contributes clear documentation for new code and systems used. Documenting systems designs, presentations, and business requirements for consumption at the engineer level.

  • Technical Leadership: Collaborates with technical teams and utilizes system expertise to deliver technical solutions.

  • Continuously learns new technologies.

  • Technology Strategy: Understands current technology that supports business goals.

  • Supports team initiatives and creates an inclusive environment

The experience you'll bring.

  • Bachelor's degree in Computer Science or Engineering

  • 2+ Years Technical engineering experience

  • Focus: Able to communicate goals in support of the business' mission.

  • Drive: Self-motivated and able to work well under pressure.

  • Collaboration: Ability and desire to work in coordination with team members.

  • Communication: Ensure that information is passed on to others who should be kept informed. Express self clearly in conversations and interactions. Clear business and technical writing skills.

  • Customer Dedication: Demonstrate concern and meet external and/or internal customers' needs.

  • Analytical: Tackle a problem by using a logical, systematic, sequential approach.

  • Technical Expertise: The ability to demonstrate depth of knowledge and skill in a technical area.

Travel requirements

  • May require up to 20% of domestic overnight travel within the region, and occasional trips to the Bellevue Headquarters.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

  • Competitive base pay plus annual bonus potential

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and be part of a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 191652BR

Department: Information Technology

Travel Required: No



Job Detail

Mobile Associate, Retail Sales - T-Mobile
Posted: Apr 13, 2022 01:38
Fulton, Missouri

Job Description

3 part-time positions available for hire

This position is eligible for a $1,000 sign-on bonus after 90 days of employment. Limited time only

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 189233BR

Department: Retail

Travel Required: No



Job Detail

Sr Security Automation Engineer - Vulnerability Management - T-Mobile
Posted: Apr 13, 2022 01:37
Bellevue, Washington

Job Description

Are you ready to make a difference in the world of wireless security? Then come join the T-Mobile team as our next Sr Security Automation Engineer!

As a Sr. Security Automation Engineer for Vulnerability Management, you will be responsible for the creation and continuous improvement of automation to real-time sense and detect hardware, process, and human-factor failures. Create automatic alerting, and generate detailed analytics to drive business decisions. This includes automating everyday tasks performed frequently to assist in making Operations a more efficient and streamlined work group. You are a highly motivated individual with strong emotional intelligence and demonstrated experience in high growth, fast-paced organizations. You are experienced with Cloud platforms and able to automate tasks using Python creating integrations between our security tooling.

What you'll do in your role.

Responsibilities:

  • Your contributions to the Vulnerability Management team will generally focus around the empowerment of vulnerability detection capabilities, as well as guiding and being a technical resource for the less senior members of the team

  • To that end, this role will challenge you to become a true force-multiplier, assisting the team through designing and building threat centric application workflows, process automations, and the creation of intelligent data architectures for vulnerability management and telemetry collection at scale

  • Design and develop features & integrations to enable scalable vulnerability data collection, analysis, and countermeasure creation

  • Work with existing backend systems to drive REST APIs and workflows via python (flask), relying on a variety of datasources - SQL, NoSQL, and Document stores

  • Partner with other development and business teams to manage dependencies and communicate technical specifications

  • Translate engineering and operations feature requirements and/or PoC scripts and tools into full fledged features, driving process automation

  • Serve as the vulnerability management team's software engineering subject matter expert

  • Work with existing deployment infrastructure to regularly deploy releases using modern tools such as git and CI/CD (Gitlab CI, Docker, Spinnaker, Kubernetes)

The experience you'll bring.

Desired:

  • 5+ years related industry experience

  • This position requires a hands-on, full stack development mindset, the ability to fail fast and learn faster, and a drive to execute by building ever better solutions

  • In this role, you should expect to be challenged and to be engaged in highly technical discussions

  • Strong understanding and usage of Python, SQL, NoSQL, ElasticSearch, and cloud technologies used for data manipulation at scale

  • Demonstrated full stack programming capability and desire to mature an idea or feature from pseudo-code to a minimum viable product

  • Creation of, and integration with REST APIs

  • Excellent written and verbal communication skills, and experience working on remote teams

  • Background or interest in vulnerability management and applied security

  • Strong understanding of computer science fundamentals, specifically networking, databases, and tool development

  • Experience with analytics, statistics, machine learning, and large data sets

  • A Bachelors' Degree in Computer Science, Cybersecurity or related field or equivalent work experience

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 193846BR

Department: Engineering

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 13, 2022 01:36
North Charleston, South Carolina

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193949BR

Department: Retail

Travel Required: No



Job Detail

Mobile Associate - Retail Sales - T-Mobile
Posted: Apr 13, 2022 01:36
Coppell, Texas

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you'll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.

  • Approaching service and sales needs with composure, integrity and compassion.

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:

  • How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network

  • Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:

  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

  • Successfully identify and handoff small business leads.

  • Support team initiatives and create an inclusive environment

The experience you'll bring.

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!

  • Competitive drive and proven ability to succeed in a fast-paced sales environment.

  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

  • Effective at balancing customer needs and performance goals.

  • 6 months of customer service and/or sales experience, Retail environment preferred.

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your world-class work:

  • Competitive base pay plus milestone bonuses

  • Benefits for part-time and full-time associates

  • Medical, dental and vision benefits

  • Matching 401(k)

  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

  • Generous paid time-off programs

  • Phone service discounts

  • Education reimbursement

  • Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

Position details

Req ID: 193929BR

Department: Retail

Travel Required: No



Job Detail