Company Detail

  • Posted - May 10, 2022

    SMART PEOPLE * SMART IDEAS * SMART CHOICE A thriving environment for...

    SMART PEOPLE * SMART IDEAS * SMART CHOICE A thriving environment for learning, innovation and growth. Why do so many people join MTS Systems C...

    Eden Prairie, MN

    Posted - May 10, 2022

    SMART PEOPLE * SMART IDEAS * SMART CHOICE A thriving environment for...

    SMART PEOPLE * SMART IDEAS * SMART CHOICE A thriving environment for learning, innovation and growth. Why do so many people join MTS Systems C...

    Eden Prairie, MN
  • Posted - May 07, 2022

    SMART PEOPLE * SMART IDEAS * SMART CHOICE A thriving environment for...

    SMART PEOPLE * SMART IDEAS * SMART CHOICE A thriving environment for learning, innovation and growth. Why do so many people join MTS Systems C...

    Eden Prairie, MN

    Posted - May 07, 2022

    SMART PEOPLE * SMART IDEAS * SMART CHOICE A thriving environment for...

    SMART PEOPLE * SMART IDEAS * SMART CHOICE A thriving environment for learning, innovation and growth. Why do so many people join MTS Systems C...

    Eden Prairie, MN
  • Posted - May 07, 2022

    SMART PEOPLE * SMART IDEAS * SMART CHOICE A thriving environment for...

    SMART PEOPLE * SMART IDEAS * SMART CHOICE A thriving environment for learning, innovation and growth. Why do so many people join MTS Systems C...

    Eden Prairie, MN

    Posted - May 07, 2022

    SMART PEOPLE * SMART IDEAS * SMART CHOICE A thriving environment for...

    SMART PEOPLE * SMART IDEAS * SMART CHOICE A thriving environment for learning, innovation and growth. Why do so many people join MTS Systems C...

    Eden Prairie, MN
  • Posted - May 07, 2022

    ITW is a Fortune 200 global manufacturer that was founded in 1912. ITW's p...

    ITW is a Fortune 200 global manufacturer that was founded in 1912. ITW's products and solutions are at work all over the world, in the cars we drive,...

    Bryan, OH

    Posted - May 07, 2022

    ITW is a Fortune 200 global manufacturer that was founded in 1912. ITW's p...

    ITW is a Fortune 200 global manufacturer that was founded in 1912. ITW's products and solutions are at work all over the world, in the cars we drive,...

    Bryan, OH
  • Posted - May 07, 2022

    Buehler, a division of Illinois Tool Works, is a leading manufacturer of sc...

    Buehler, a division of Illinois Tool Works, is a leading manufacturer of scientific equipment and supplies for use in material analysis. Over the pas...

    Lake Bluff, IL

    Posted - May 07, 2022

    Buehler, a division of Illinois Tool Works, is a leading manufacturer of sc...

    Buehler, a division of Illinois Tool Works, is a leading manufacturer of scientific equipment and supplies for use in material analysis. Over the pas...

    Lake Bluff, IL
  • Posted - May 07, 2022

    ITW Shakeproof serves major automotive OEMs and their tier suppliers with m...

    ITW Shakeproof serves major automotive OEMs and their tier suppliers with metal, cold-headed fasteners totaling approximately $160m in revenue. In add...

    Elk Grove Village, IL

    Posted - May 07, 2022

    ITW Shakeproof serves major automotive OEMs and their tier suppliers with m...

    ITW Shakeproof serves major automotive OEMs and their tier suppliers with metal, cold-headed fasteners totaling approximately $160m in revenue. In add...

    Elk Grove Village, IL
  • Posted - May 07, 2022

    ITW Shakeproof serves major automotive OEMs and their tier suppliers with m...

    ITW Shakeproof serves major automotive OEMs and their tier suppliers with metal, cold-headed fasteners totaling approximately $160m in revenue. In add...

    Elk Grove Village, IL

    Posted - May 07, 2022

    ITW Shakeproof serves major automotive OEMs and their tier suppliers with m...

    ITW Shakeproof serves major automotive OEMs and their tier suppliers with metal, cold-headed fasteners totaling approximately $160m in revenue. In add...

    Elk Grove Village, IL
  • Posted - May 07, 2022

    ITW Shakeproof serves major automotive OEMs and their tier suppliers with m...

    ITW Shakeproof serves major automotive OEMs and their tier suppliers with metal, cold-headed fasteners totaling approximately $160m in revenue. In add...

    Elk Grove Village, IL

    Posted - May 07, 2022

    ITW Shakeproof serves major automotive OEMs and their tier suppliers with m...

    ITW Shakeproof serves major automotive OEMs and their tier suppliers with metal, cold-headed fasteners totaling approximately $160m in revenue. In add...

    Elk Grove Village, IL
  • Posted - May 07, 2022

    ITW Shakeproof serves major automotive OEMs and their tier suppliers with m...

    ITW Shakeproof serves major automotive OEMs and their tier suppliers with metal, cold-headed fasteners totaling approximately $160m in revenue. In add...

    Elk Grove Village, IL

    Posted - May 07, 2022

    ITW Shakeproof serves major automotive OEMs and their tier suppliers with m...

    ITW Shakeproof serves major automotive OEMs and their tier suppliers with metal, cold-headed fasteners totaling approximately $160m in revenue. In add...

    Elk Grove Village, IL
  • Posted - May 07, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Servic...

    Wilmington, NC

    Posted - May 07, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Servic...

    Wilmington, NC
  • Posted - May 07, 2022

    Alpine, an ITW company currently has an opening for a Production Supervisor...

    Alpine, an ITW company currently has an opening for a Production Supervisor in its Pontotoc, MS facility to provide leadership, guidance and direction...

    Pontotoc, MS

    Posted - May 07, 2022

    Alpine, an ITW company currently has an opening for a Production Supervisor...

    Alpine, an ITW company currently has an opening for a Production Supervisor in its Pontotoc, MS facility to provide leadership, guidance and direction...

    Pontotoc, MS
  • Posted - May 07, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Servic...

    Raleigh, NC

    Posted - May 07, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Servic...

    Raleigh, NC
  • Posted - May 07, 2022

    ITW (NYSE: ITW) is a Fortune 250 global multi-industrial manufacturing lead...

    ITW (NYSE: ITW) is a Fortune 250 global multi-industrial manufacturing leader with revenues totaling $12.6 billion in 2020. The company's seven indust...

    Sidney, OH

    Posted - May 07, 2022

    ITW (NYSE: ITW) is a Fortune 250 global multi-industrial manufacturing lead...

    ITW (NYSE: ITW) is a Fortune 250 global multi-industrial manufacturing leader with revenues totaling $12.6 billion in 2020. The company's seven indust...

    Sidney, OH
  • Posted - May 07, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Servic...

    Raleigh, NC

    Posted - May 07, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Servic...

    Raleigh, NC
  • Posted - May 07, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Servic...

    Durham, NC

    Posted - May 07, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Servic...

    Durham, NC
  • Posted - May 07, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Servic...

    Lake City, FL

    Posted - May 07, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Servic...

    Lake City, FL
  • Posted - May 07, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Servic...

    Chesapeake, VA

    Posted - May 07, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Servic...

    Chesapeake, VA
  • Posted - May 07, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Servic...

    Troy, OH

    Posted - May 07, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Servic...

    Troy, OH
  • Posted - May 07, 2022

    Hobart Service is the leading provider of service repairs and parts for foo...

    Hobart Service is the leading provider of service repairs and parts for food equipment. The Hobart brand has a rich history serving the industry for...

    Troy, OH

    Posted - May 07, 2022

    Hobart Service is the leading provider of service repairs and parts for foo...

    Hobart Service is the leading provider of service repairs and parts for food equipment. The Hobart brand has a rich history serving the industry for...

    Troy, OH
  • Posted - May 07, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Servic...

    Troy, OH

    Posted - May 07, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Servic...

    Troy, OH
  • Posted - May 07, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Servic...

    Troy, OH

    Posted - May 07, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Servic...

    Troy, OH
  • Posted - May 07, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Servic...

    Troy, OH

    Posted - May 07, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Servic...

    Troy, OH
  • Posted - May 07, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Servic...

    Miami, FL

    Posted - May 07, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Servic...

    Miami, FL
  • Posted - May 07, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Servic...

    Troy, OH

    Posted - May 07, 2022

    Hobart Service, an Illinois Tool Works Company, has been in business for ov...

    Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Servic...

    Troy, OH
  • No Results Found

Sr Revenue Accountant - Illinois Tool Works, Inc.
Posted: May 10, 2022 03:59
Eden Prairie, MN

Job Description

  • SMART PEOPLE * SMART IDEAS * SMART CHOICE

A thriving environment for learning, innovation and growth.

Why do so many people join MTS Systems Corporation and stay for a career? Because this is a place where you get to apply your creativity, work with smart people on fascinating projects, and make a positive impact on people's lives. It is a place where you can learn, innovate and grow professionally.

Transforming what's possible with cars, aircraft, bridges, wind turbines and space-age materials - this is work we dream about as kids. At MTS, it's a rewarding career path for talented individuals who are willing to work hard, think hard, and commit to solving complex and critical challenges for our customers around the world, many of whom are leaders in their respective industries.

By joining MTS, you'll have access to the latest tools and technologies, along with the support of colleagues who are passionate about their work. You'll discover a dynamic culture of continuous improvement that extends to our people, one that offers numerous ways to expand your knowledge and advance your career. And because we are a global company, your work may also include world travel.

Primary Objective:

Responsible for performing accurate and timely accounting and reporting of complex Worldwide Revenue Recognition for Completed Contract (on shipment, on acceptance and on billing), Percentage-of-Completion and Costs in compliance with US GAAP. Analyze, identify, and resolve Revenue Recognition and Costing issues/exposures. Accountable to ensure that any/all changes to Revenue programs are accurate and in compliance with US GAAP. Develop/implement processes and system enhancements that promote proper Accounting and Revenue Recognition. Ensure SOX controls are appropriate and all SOX requirements are met.

Major Areas of Accountability:

  1. Responsible for accurate and timely recording of complex Worldwide Revenue:
  • Required to have intricate and current knowledge of US GAAP reporting requirements for Revenue Recognition for Completed Contract (includes on shipment, on acceptance and on billing), Percentage-of-Completion and Multiple Element Arrangements.

  • Manage Deferral of Revenue related to post-shipment (ON) process, ensuring process is correct and in compliance with GAAP and reporting numbers are accurate.

  • Communicate with Project Engineering to ensure understanding of proper Revenue and Cost recognition. Able to communicate/support a position of recognizing the correct Revenue Recognition when the business position may be different.

  • Advises foreign affiliates on correct revenue recognition requirements and entries.

  1. Accountable for MTS IT System Projects
  • Responsible for ensuring that project design and any changes in systems related to Revenue Recognition and Project Accounting deliver the functionality required for proper accounting treatment in compliance with US GAAP.

  • Responsible for detailed testing within the system to ensure all design changes have been implemented properly and that all revenue recognition and related Cost of Sales is captured properly.

  1. Analysis and Reporting Responsibilities
  • Lead analysis and interpret Worldwide revenue at month end, quarter-end, and year-end to verify accuracy with US GAAP. Adjust revenue/cost as appropriate for accurate reporting.

  • Reconcile project related balance sheet accounts (WIP, Deferred/Unbilled, GR/IR etc.) on a monthly basis.

  • Perform and analyze detailed ad hoc reporting, as necessary. Prepare commentary on results by preparing detailed and complex excel spreadsheets.

  1. Responsible for maintaining and performing SOX Controls
  • Responsible for ensuring all SOX controls are adhered to.

  • Identify/recommend changes to improve/streamline/better coverage of SOX process.

  1. Responsible for Audits related to Revenue Recognition
  • Interface with internal auditors, providing information requested.

  • This position is the Subject Matter Expert (SME) and provides all information regarding revenue for the business and auditors.

  1. Other duties as assigned.

Minimum Qualifications

Education: B.A. degree Accounting

Experience: Five plus years increasingly complex experience in accounting, with strong reporting and analysis, including knowledge of FASB requirements

Preferred Qualifications

Education: CPA, CMA, MBA

Experience:

SAP experience

Background in the ASC 606 Revenue Recognition Standard

Team lead or previous supervisory experience

Experience with current information technology in financial applications, both enterprise and PC based. Advance excel skills (beyond VLOOKUP's and Pivot tables).

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Accounting Manager - Illinois Tool Works, Inc.
Posted: May 07, 2022 04:58
Eden Prairie, MN

Job Description

  • SMART PEOPLE * SMART IDEAS * SMART CHOICE

A thriving environment for learning, innovation and growth.

Why do so many people join MTS Systems Corporation and stay for a career? Because this is a place where you get to apply your creativity, work with smart people on fascinating projects, and make a positive impact on people's lives. It is a place where you can learn, innovate and grow professionally.

Transforming what's possible with cars, aircraft, bridges, wind turbines and space-age materials - this is work we dream about as kids. At MTS, it's a rewarding career path for talented individuals who are willing to work hard, think hard, and commit to solving complex and critical challenges for our customers around the world, many of whom are leaders in their respective industries.

By joining MTS, you'll have access to the latest tools and technologies, along with the support of colleagues who are passionate about their work. You'll discover a dynamic culture of continuous improvement that extends to our people, one that offers numerous ways to expand your knowledge and advance your career. And because we are a global company, your work may also include world travel.

Primary Objective:

Responsibilities include assisting management in the development and implementation of accounting policies and procedures. General accounting, Accruals, Inventory, Fixed Assets and Sales and Use Tax Compliance. This position is a hands-on position with responsibilities ranging from transactional detail to analyzing results.

Major Areas of Accountability:

  1. Responsibilities include assisting management in the development and implementation of accounting policies and procedures. General accounting, Accruals, Inventory, Fixed Assets and Sales and Use Tax Compliance. This position is a hands-on position with responsibilities ranging from transactional detail to analyzing results.

  2. Assist with the maintenance and improvement of the internal control environment including general adherence and knowledge of SOX controls and external audit procedures, as applicable. Ensures daily management activities are conducted in compliance with internal and external control requirements.

  3. Utilize the ITW Toolbox and 80/20 philosophy to continuously analyze processes and systems to reduce complexity throughout the business. Lead projects to map processes within the finance and accounting department, simplify wherever possible; embrace and lead the simplification efforts through use of the ITW toolbox.

  4. Coordinate timely and accurate month end close with staff; review reconciliations of balance sheet accounts; oversee fixed asset accounting; analyze month end results.

  5. Oversee coordination of annual physical inventory; review obsolete inventory analysis; review standards maintenance.

  6. Review, enforce and enhance policies and procedures.

  7. Responsible for the on-going management and development of assigned employees. Hires, manages, and develops a skilled staff and work environment to meet objectives.

  8. Various other duties as assigned.

Minimum Qualifications

Education: B.A. degree in accounting

Experience: Eight years of increasingly complex public and/or private experience in accounting.

Preferred Qualifications

Education: CPA or MBA

Experience:

Background in cost accounting

Major ERP experience (i.e. SAP)

Experience with current information technology in financial applications, both enterprise and PC based.

Effective time management and detail oriented. Strong interpersonal and communication skills, including the ability to speak and coordinate with individuals across multiple functions within the MTS business segments.

All your information will be kept confidential according to EEO guidelines.

IND123

#LI-CR

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Inside Acct Mgr-Svc - Illinois Tool Works, Inc.
Posted: May 07, 2022 04:58
Eden Prairie, MN

Job Description

  • SMART PEOPLE * SMART IDEAS * SMART CHOICE

A thriving environment for learning, innovation and growth.

Why do so many people join MTS Systems Corporation and stay for a career? Because this is a place where you get to apply your creativity, work with smart people on fascinating projects, and make a positive impact on people's lives. It is a place where you can learn, innovate and grow professionally.

Transforming what's possible with cars, aircraft, bridges, wind turbines and space-age materials - this is work we dream about as kids. At MTS, it's a rewarding career path for talented individuals who are willing to work hard, think hard, and commit to solving complex and critical challenges for our customers around the world, many of whom are leaders in their respective industries.

By joining MTS, you'll have access to the latest tools and technologies, along with the support of colleagues who are passionate about their work. You'll discover a dynamic culture of continuous improvement that extends to our people, one that offers numerous ways to expand your knowledge and advance your career. And because we are a global company, your work may also include world travel.

Primary Objective:

The Inside Account Manager for Service is responsible for directly generating service sales for assigned accounts and within an assigned territory. The position is accountable and responsible for driving individual and territory service sales growth through contract renewals, creation of full-service support plans, lead generation and cold-calling. The Inside Account Manager ensures customers maximize their test solution investments through efficiency, data integrity and utilization.

Major Areas of Accountability:

  1. Achieves individual annual sales targets by negotiating sales price, payment terms and general terms and conditions with both Commercial and Government entities. Primary objective of closing service sales and maintaining effective and positive customer relationships built on integrity and trust within assigned customer sites and territory. Effectively sells all service products across all test segments.

.

  1. Develops and implements a customer contact, prospecting and communication strategy. Records plan and planned actions in a clear and timely manner into Salesforce.com (SFDC). The strategy will contain prospecting and account penetration activities in addition to the annuity renewals and per call (reaction based) activities.

.

  1. Uses strategic selling techniques effectively to discover the client's needs and develop a value added statement of work. Understand their decision-making process, budget and timing requirements on all pending opportunities.

.

  1. Works with application engineering to develop effective custom solutions when standard solutions will not meet the customer requirements. Performs risk analysis and front-end review requirements per existing guidelines. Is accountable for marketing both features and benefits of the offer in the quote.

.

  1. Creates effective and timely communications with customers through the blended use of phone, email and other techniques throughout the total sales process. Effectively communicates with internal MTS team resulting in a timely and efficient order entry process and an accurate and complete statement of work being communicated to service operations.

  2. Constructs and communicates quotes that contain a clear value proposition, which enables the customer to effectively evaluate the offer. Demonstrates use of communications skills, both written and verbal, that enable him/her to articulate the value of the offer and differentiate the MTS offer from alternative solutions available to the customer.

.

  1. Accurately forecasts opportunity closure dates and projects monthly, quarterly and yearly sales volumes to sales management via the use of SFDC and other standard practices on assigned accounts.

.

  1. Works effectively as a member of the total sales team by accurately recording sales activities, key communications, and planned events in a timely manner within the sales management system.

.

  1. Monitors expenses for assigned department and maintains expenses within annual budget. Completes expense reporting in a timely and accurate manner.

  2. Supports marketing by providing known updates on competitive landscape and market trends. Understands where competition exists and how competitors try to differentiate and win business from MTS. Provides support and feedback on programs that occasionally need direct sales insight.

  3. Performs other duties and responsibilities as assigned.

Minimum Qualifications:

Education: High School degree

Experience:

4 years relevant technical experience

2 yrs previous account management experience

Preferred Qualifications:

Education:

BA/BS degree

Experience:

  • Experience with a CRM tool or Sales planning resource tool.

  • Experience selling Software-As-A-Service (SAAS)

  • Ability to analyze complex customer needs & problems in order to develop creative service offerings.

  • Motivation towards achievement of sales volume goals and beating competition

  • Ability to work with high degree of personal discipline

  • Customer Service Orientation

#LI-CR

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Design Engineer - Illinois Tool Works, Inc.
Posted: May 07, 2022 04:58
Bryan, OH

Job Description

ITW is a Fortune 200 global manufacturer that was founded in 1912. ITW's products and solutions are at work all over the world, in the cars we drive, deep-sea oil rigs, aerospace technology, bridges and wind turbines, healthcare, the spaces in which we live and work, and the mobile devices we rely on. We are never, whether we know it or not, more than a few steps from an innovative ITW solution. ITW has 43,000 dedicated colleagues in operations around the world who thrive in the company's unique decentralized and entrepreneurial culture.

As part of ITW's Automotive Segment, ITW Powertrain Plastics NA is committed to being a world leader in plastic components that simplify thermal management systems and enable improved vehicle energy efficiency. Our locations are headquartered in Glenview, IL with manufacturing in Hebron, IL; Juarez, MX; and Bryan, OH.

This is a cross-functional, team oriented, design and engineering role with responsibilities including black box design, engineering, testing and validation. Our team uses engineering tools such as DFMEA, FEA, CFD and concept testing to solve customer problems through design and manufacturing of automotive plastic components and assemblies. The ideal candidate will excel in a creative environment and will drive our product ideas from problem identification through concept validation. The role will also include innovation. Customer meetings with engineers to discuss applications, pain point interviewing and production line walks will lead to creativity sessions with our other product experts and engineers.

  • Coordinate with project team to develop order specific mechanical design solutions.

  • Create 3D part and assembly designs utilizing primarily PTC Creo and/or Solidworks.

  • Develop and specify components conforming to engineering and purchasing standards.

  • Use CAE tools (CFD and FEA) to develop and validate designs.

  • Contribute to group DFMEA sessions to ensure a robust design.

  • Create detailed drawings of components and assemblies for manufacturing.

  • Support manufacturing and assembly of the components and systems.

  • Assist and/or lead communications with automotive OEM on various levels of ITW design and development.

  • Coordinate communications with ITW supply base on key component design and development.

  • B.S. in Engineering or Engineering Technology, with an emphasis in Mechanical Engineering, Plastics or equivalent experience.

  • 1-3 years of 3D modeling experience (PTC Creo preferred, Solidworks experience a plus); complex assemblies and surfacing experience.

  • 1-3 years of CAE experience (CFD and FEA are preferred) or equivalent education.

  • 1-3 years of Design for Manufacturing experience (plastic injection molded component design experience is a plus).

  • Injection Mold tooling design experience is a plus.

  • Working understanding of part design layout and GD&T.

  • Basic understanding of DFMEA methodology and approach.

  • Knowledge in DVP&R procedures and reports.

  • Effective oral, interpersonal and written communication skills.

  • Self-directed with creative problem-solving ability.

  • Must exhibit excellent organizational skills and be detail oriented.

  • Able to explain technical designs and concepts to internal team, suppliers and customers.

  • Spanish language skills helpful.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Software Engineer - Illinois Tool Works, Inc.
Posted: May 07, 2022 04:58
Lake Bluff, IL

Job Description

Buehler, a division of Illinois Tool Works, is a leading manufacturer of scientific equipment and supplies for use in material analysis. Over the past 80+ years, Buehler has established sales, manufacturing and laboratory services located throughout North America, Europe and Asia. Comprised of world-class products and brands, such as Wilson Hardness, Buehler continues a long history of providing market-leading technology to support our customers in their sample preparation and material analysis applications.

Buehler's parent company, ITW, is a Fortune 200 global diversified industrial manufacturer of value-added consumables and specialty equipment with related service businesses. The Company focuses on profitable growth with strong returns across worldwide platforms and businesses. The businesses serve local customers and markets around the globe, with a significant presence in developed as well as emerging markets.

This key Software Engineer position at Buehler will be designing, developing, testing, and maintaining software that connects to and controls laboratory instrumentation machines. This position will involve daily local and international interaction with software, electrical, and mechanical engineers to develop top-notch software and equipment. This individual will be working within a hybrid work environment split between working from home and in-office.

  • Design, develop, and test software in Visual Studio for Windows environments (C#)

  • Creatively implement user stories to provide customers with a great user experience

  • Participate in technical roadmap development for multiple software platforms

  • Strategically discover ways to integrate and simplify software functionality across platforms

  • Exercise best practices and methodologies for software development

  • Support existing software by developing new features, fixing bugs, and refactoring

  • Debug complex application problems and produce quality software documentation and unit tests

  • Occasionally work directly with customers to troubleshoot, reproduce, and fix bugs

  • Bachelor's degree (or equivalent experience) in engineering, computer science, or related field

  • 3+ years of experience in application development

  • Drive to produce an amazing product, and the ability to work well with others, as well as independently

  • Proven software development expertise in C#

  • Intuitive GUI design experience and strong attention to detail.

  • Proficient in the use of compilers, debuggers, and other software development tools.

  • SQL Server/database experience

  • Familiarity with Agile and SCRUM methodologies

  • Ability to work closely with non-technical product teams

  • Excellent written and verbal communication skills

  • Strong problem-solving skills

Preferred Experience

  • Computer vision, image processing, and OpenCV

  • WPF and MVVM architecture

  • Interest in AI and machine learning

  • Communication protocols

  • DevExpress

  • Communication device drivers

  • Multithreading

  • Use of Voice-of-Customer & Pain Points for solution development

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at buehlerHR@buehler.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

For more information about our commitment to equal employment opportunity, please click here (http://help.baiworks.com/files/EEO_Is_The_Law.pdf) .

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Machine Operator (Cold Heading) - Sign On Bonus - Illinois Tool Works, Inc.
Posted: May 07, 2022 04:58
Elk Grove Village, IL

Job Description

ITW Shakeproof serves major automotive OEMs and their tier suppliers with metal, cold-headed fasteners totaling approximately $160m in revenue. In addition to ITW's industry leading research and development capabilities, ITW Shakeproof enhances our customers' competitive advantage by:

  • Maintaining advanced engineering and manufacturing facilities in North America.

  • Exchanging product, process, and benchmarking information with sister units worldwide.

  • Continually improving processes, material and designs to ensure every product exceeds customer specifications while providing unparalleled value.

Sets up and operates single or multi die double stroke (SDDS) cold header and forge pointer to produce quality automotive fasteners from cold metal rod or wire by performing the following duties.

  • Assist and observe designated Setup Operators in operation and setup up of machinery.

  • Selects, installs, and aligns dies, cutting tools, guides, and stops to setup machine. Sets controls to synchronize machine actions for various operations on work piece in specified sequence.

  • Positions coil of metal wire or rod on feed spindle and threads it through straightening rolls into feed mechanism.

  • Adjusts settings of dies on controls, as required, to produce product within specified tolerances and meeting quality standards.

  • Starts machine to begin production and observes machine operations for evidence of malfunction and products for defects.

  • Maintains, oils, and cleans machines on a regular basis.

  • Drains and cleans oil trays; dumps scrap, and sweeps floor to maintain housekeeping standards.

  • Ensures all quality and safety documentation is completed with oversight

  • Highly motivated individual with a positive attitude

  • Ability to work in a fast-paced environment both in a team and individually

  • Strong Organizational skills and attention to detail

  • Strong mechanical aptitude

  • Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals

  • Strong verbal and written communication skills

  • Basic mathematical skills

  • Ability to work lift up to 50 pounds

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Machine Operator - 3rd Shift (11:00pm-7:30am) SIGN ON BONUS - Illinois Tool Works, Inc.
Posted: May 07, 2022 04:58
Elk Grove Village, IL

Job Description

ITW Shakeproof serves major automotive OEMs and their tier suppliers with metal, cold-headed fasteners totaling approximately $160m in revenue. In addition to ITW's industry leading research and development capabilities, ITW Shakeproof enhances our customers' competitive advantage by:

  • Maintaining advanced engineering and manufacturing facilities in North America.

  • Exchanging product, process, and benchmarking information with sister units worldwide.

  • Continually improving processes, material and designs to ensure every product exceeds customer specifications while providing unparalleled value.

Sets up and operates single or multi die double stroke (SDDS) cold header and forge pointer to produce quality automotive fasteners from cold metal rod or wire by performing the following duties.

  • Assist and observe designated Setup Operators in operation and setup up of machinery.

  • Selects, installs, and aligns dies, cutting tools, guides, and stops to setup machine. Sets controls to synchronize machine actions for various operations on work piece in specified sequence.

  • Positions coil of metal wire or rod on feed spindle and threads it through straightening rolls into feed mechanism.

  • Adjusts settings of dies on controls, as required, to produce product within specified tolerances and meeting quality standards.

  • Starts machine to begin production and observes machine operations for evidence of malfunction and products for defects.

  • Maintains, oils, and cleans machines on a regular basis.

  • Drains and cleans oil trays; dumps scrap, and sweeps floor to maintain housekeeping standards.

  • Ensures all quality and safety documentation is completed with oversight

  • Highly motivated individual with a positive attitude

  • Ability to work in a fast-paced environment both in a team and individually

  • Strong Organizational skills and attention to detail

  • Strong mechanical aptitude

  • Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals

  • Strong verbal and written communication skills

  • Basic mathematical skills

  • Ability to work lift up to 50 pounds

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Machine Operator - 2nd Shift (3:00pm-11:30pm) SIGN ON BONUS - Illinois Tool Works, Inc.
Posted: May 07, 2022 04:58
Elk Grove Village, IL

Job Description

ITW Shakeproof serves major automotive OEMs and their tier suppliers with metal, cold-headed fasteners totaling approximately $160m in revenue. In addition to ITW's industry leading research and development capabilities, ITW Shakeproof enhances our customers' competitive advantage by:

  • Maintaining advanced engineering and manufacturing facilities in North America.

  • Exchanging product, process, and benchmarking information with sister units worldwide.

  • Continually improving processes, material and designs to ensure every product exceeds customer specifications while providing unparalleled value.

Sets up and operates single or multi die double stroke (SDDS) cold header and forge pointer to produce quality automotive fasteners from cold metal rod or wire by performing the following duties.

  • Assist and observe designated Setup Operators in operation and setup up of machinery.

  • Selects, installs, and aligns dies, cutting tools, guides, and stops to setup machine. Sets controls to synchronize machine actions for various operations on work piece in specified sequence.

  • Positions coil of metal wire or rod on feed spindle and threads it through straightening rolls into feed mechanism.

  • Adjusts settings of dies on controls, as required, to produce product within specified tolerances and meeting quality standards.

  • Starts machine to begin production and observes machine operations for evidence of malfunction and products for defects.

  • Maintains, oils, and cleans machines on a regular basis.

  • Drains and cleans oil trays; dumps scrap, and sweeps floor to maintain housekeeping standards.

  • Ensures all quality and safety documentation is completed with oversight

  • Highly motivated individual with a positive attitude

  • Ability to work in a fast-paced environment both in a team and individually

  • Strong Organizational skills and attention to detail

  • Strong mechanical aptitude

  • Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals

  • Strong verbal and written communication skills

  • Basic mathematical skills

  • Ability to work lift up to 50 pounds

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Production Supervisor - 2nd Shift (2:30pm - 11:30pm) - Illinois Tool Works, Inc.
Posted: May 07, 2022 04:58
Elk Grove Village, IL

Job Description

ITW Shakeproof serves major automotive OEMs and their tier suppliers with metal, cold-headed fasteners totaling approximately $160m in revenue. In addition to ITW's industry leading research and development capabilities, ITW Shakeproof enhances our customers' competitive advantage by:

  • Maintaining advanced engineering and manufacturing facilities in North America.

  • Exchanging product, process, and benchmarking information with sister units worldwide.

  • Continually improving processes, material and designs to ensure every product exceeds customer specifications while providing unparalleled value.

The Production Supervisor is a key leadership role in the plant and will be responsible for the training and enforcing of health, safety, quality, and work rules of all Production team members.

. Works closely with the Production Manager and Operations team to improve productivity and efficiency by setting production, safety, and attendance expectations while maintaining a continuous improvement mindset

. Directs and manages operations Leads and all hourly employees on shift

. Promotes a proactive safety culture and environment and ensures compliance of safe work practices

.Maintains machine and production schedules and ensures schedule is followed

.Troubleshoots production issues and escalates as needed

.Communicates status of part completion with the Production Control, Customer Service, and Management team

.Ensures standardized work and guide training initiatives for team members in all Operations departments

.Manages team members by leading hiring and training efforts, providing ongoing feedback, and conducting annual performance evaluations

.Identifies production-related issues and facilitates timely and effective resolution

.Expedites hot jobs through production as needed

.Reports daily production outcomes and operational updates to Production Manager

.Completes timekeeping responsibilities for all shift employees

.Instills culture of engagement, transparency, accountability, teamwork, and achievement with team

.Other responsibilities as needed

.High school diploma or GED required; Associates or bachelor's degree preferred

.Prior leadership and supervisory experience required; 4+ years operations experience in a manufacturing environment

.Experience working in Automotive background strongly preferred

. Cold heading/thread rolling experience preferred

. Strong verbal and written communication skills required

. Strong leadership skills, including problem-solving, motivating employees, conflict resolution and delegation

.Ability to read and interpret documents, including safety rules, maintenance instructions and standard operating procedures

.Basic mathematical ability

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Service Technician - Illinois Tool Works, Inc.
Posted: May 07, 2022 04:58
Wilmington, NC

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service

  • You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.

  • You will typically leave from home each morning and work with minimal direct supervision at customer sites.

  • You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

What you'll bring to the table:

  • An accredited High School Diploma or GED and 2-4 years of similar electrical/mechanical experience.

  • Refrigeration experience preferred but not required.

  • You must have a valid Driver's License and ability to drive multiple hours daily

  • You should be able to work Overtime and On-Call as required

  • You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Why work for us?

  • Competitive pay

  • Great insurance options with low premiums

  • Paid vacation and holidays

  • 401K with company match

  • Extensive on-the-job, online, and classroom training

  • Service vehicle, uniforms, and safety equipment provided

  • Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Production Supervisor - 2nd shift - Illinois Tool Works, Inc.
Posted: May 07, 2022 04:58
Pontotoc, MS

Job Description

Alpine, an ITW company currently has an opening for a Production Supervisor in its Pontotoc, MS facility to provide leadership, guidance and direction to the 2nd Shift (3:30PM -2AM) Production operations. Responsible for the employee safety, development and meeting shift productivity and efficiency requirements.

Alpine is a leading provider of building component software, equipment, and the industry's best service to truss manufacturers. Partnering with our customers, we help to improve their businesses and make them more productive. We are also a leader in delivering software solutions to homebuilders to increase productivity and profitability. Alpine is a division of ITW, a F200 global diversified manufacturer with $14B in revenue.

ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures.

  • 2nd shift Production team in operational areas of quality, scheduling, attendance, production, line layout and process improvement.

  • Coordinate optimum work schedules/workflow, coaching, developing employees, monitoring staff performance, maintaining open communications and fostering teamwork.

  • Ensure a safe work environment exhibiting effective leadership holding Associates accountable to company policies, plant safety rules, and OSHA regulations. Provide training to team members across all dimensions of the workplace safety program.

  • Collaborate with other plant areas (Shipping and Maintenance) to deliver on customer requirements of quality and delivery.

  • Contribute to plant-wide continuous improvement initiatives by utilizing problem-solving techniques and by actively promoting team and employee involvement.

  • Perform other duties as assigned by manager.

  • Three to five years experience in a manufacturing environment with two years Supervisory experience. Bachelor's degree preferred.

  • Experience in facilitating or supervising in a high-volume manufacturing environment

  • Experience in OSHA regulations and participative safety program culture

  • Leadership experience in an empowered work team environment

  • Disciplined self-starter with strong organizational skills

  • Demonstrate interpersonal and communication skills

  • Must be able to work night hours up to 10-hour shifts

  • Working knowledge of Microsoft Office Suite

  • Previous work experience with a ERP system

ITW is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

We do not accept unsolicited resumes. To be considered an applicant, please apply online to a specific job posting.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please click here (recruiter@paslode.com) for information on how to contact us directly.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Installation Technician - Illinois Tool Works, Inc.
Posted: May 07, 2022 04:58
Raleigh, NC

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

This is an entry-level position under the direction of Install Team Leader and Service Manager. The selected candidate will be responsible for assisting with equipment installations and maintenance as required. The candidate will assist with the assembly of equipment and inspect for proper operation, uncrating and moving of equipment into position. The individual will be responsible for driving service and delivery truck to the intended destination to deliver or pick up equipment with the use of a lift-gate. Must also assist other Branch employees and Service Technicians as required. Must be willing to work hours as needed.

What you'll bring to the table:

  • High School diploma/GED or related experience

  • 0-1 year minimum experience in related field.

  • Be able to work with mechanical/electrical equipment safely

  • Basic Knowledge of Welding, Hydraulics and/or Electrical Skills

  • Understand How to Troubleshoot Mechanical Problems

  • Basic plumbing and soldering knowledge

  • Basic knowledge of CO2 and Freon

  • Basic knowledge of moving tools and equipment

  • Customer Service skills- resolving customer issues. ensuring appropriate communication with customers and following up on customer requests

  • Required to manage expense reports and travel budgets.

Physical Requirements:

  • Lifting 50-75 lbs with or without assistance

  • Climbing up to 8 ft with ladder. Working on roofs of building will be required

  • Extensive driving 5-6 hours/day

  • Kneeling, squatting, bending, pushing/pulling

  • Exposure to noise, heat, cold, slippery, wet conditions

  • Will need to be able to travel for overnight and multiple day job assignments.

Why work for us?

  • Competitive pay

  • Great insurance options with low premiums

  • Paid vacation and holidays

  • 401K with company match

  • Extensive on-the-job, online, and classroom training

  • Service vehicle, uniforms, and safety equipment provided

  • Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Shipping Clerk - Illinois Tool Works, Inc.
Posted: May 07, 2022 04:58
Sidney, OH

Job Description

ITW (NYSE: ITW) is a Fortune 250 global multi-industrial manufacturing leader with revenues totaling $12.6 billion in 2020. The company's seven industry-leading segments leverage the unique ITW Business Model to drive solid growth with best-in-class margins and returns in markets where highly innovative, customer-focused solutions are required. ITW's approximately 43,000 dedicated colleagues around the world thrive in the company's decentralized and entrepreneurial culture. www.itw.com .

Summary

Receives, stores, and issues equipment, material, supplies, merchandise, foodstuffs, or tools. Compiles stock records in stockroom, warehouse, or storage yard by performing the following duties.

Essential Duties and Responsibilities include the following: (Other duties may be assigned.)

  • Counts, sorts, or weighs incoming articles to verify receipt of items on requisition or invoices.

  • Performs cycle counts to verify actual levels of inventory.

  • Examines stock to verify conformance to specifications.

  • Stores articles in bins, on floor, or on shelves, according to identifying information such as style, size, or type of material.

  • Fills orders or issues supplies from stock.

  • Prepares periodic, special, or perpetual inventory of stock.

  • Requisitions articles to fill incoming orders.

  • Compiles reports on use of stock handling equipment, adjustments of inventory counts and stock records, spoilage of or damage to stock, location changes, and refusal of shipments.

  • Marks identifying codes, figures, or letters on articles.

  • Distributes stock among production workers, keeping records of material issued.

  • Makes adjustments or repairs to articles carried in stock.

  • Determines methods of storage, identification, and stock location, considering temperature, humidity, height and weight limits, turnover, floor loading capacities, and required space.

  • Moves or transports material or supplies to other departments.

  • Maintains inventory and other stock records using the company's manufacturing software

  • Electronically stores receiving paperwork and copies of other documents

  • Has a focus on personal safety as well as the safety of others around them; actively participates on assigned safety team.

  • Responsible for the quality of their work.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Education and/or Experience

High school diploma or general education degree (GED).

Language Skills

Ability to speak and write fluently in English and to convey complex situations in simple terms.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Can convert to and from various units of measure.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual with knowledge of manufacturing software and Microsoft Office software would be a plus.

Physical Demands

The physical demands described here are representative of those that must be met by and employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl and talk or hear. The employee must regularly lift and/or move up to 50 pounds. The employee must be able to climb stairs. The employee must be able to work in a non-air conditioned environment.

- Must be able to safely work an overhead crane.

- Must be able to drive a fork truck.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and high, precarious places. The employee is occasionally exposed to toxic or caustic chemicals. The noise level in the work environment is usually moderate.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Service Technician - Illinois Tool Works, Inc.
Posted: May 07, 2022 04:58
Raleigh, NC

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service

  • You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.

  • You will typically leave from home each morning and work with minimal direct supervision at customer sites.

  • You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

What you'll bring to the table:

  • You must be able to meet the following: An accredited High School Diploma or GED with 2-4 years of electrical and mechanical experience

  • Refrigeration Experience Preferred

  • You must have a valid Driver's License and ability to drive multiple hours daily

  • You should be able to work Overtime and On-Call as required

  • You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Why work for us?

  • Competitive pay

  • Great insurance options with low premiums

  • Paid vacation and holidays

  • 401K with company match

  • Extensive on-the-job, online, and classroom training

  • Service vehicle, uniforms, and safety equipment provided

  • Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Refrigeration Technician - Illinois Tool Works, Inc.
Posted: May 07, 2022 04:58
Durham, NC

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service

  • You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.

  • You will typically leave from home each morning and work with minimal direct supervision at customer sites.

  • You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

What you'll bring to the table:

  • An accredited High School Diploma or GED and 0-2 years of similar electrical/mechanical experience

  • EPA Universal

  • Refrigeration Certification or Degree preferred

  • You must have a valid Driver's License and ability to drive multiple hours daily

  • You should be able to work Overtime and On-Call as required

  • You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Why work for us?

  • Competitive pay

  • Great insurance options with low premiums

  • Paid vacation and holidays

  • 401K with company match

  • Extensive on-the-job, online, and classroom training

  • Service vehicle, uniforms, and safety equipment provided

  • Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Refrigeration Technician - Illinois Tool Works, Inc.
Posted: May 07, 2022 04:58
Lake City, FL

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service

  • You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.

  • You will typically leave from home each morning and work with minimal direct supervision at customer sites.

  • You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

What you'll bring to the table:

  • An accredited High School Diploma or GED and 2-4 years of similar electrical/mechanical experience

  • EPA Universal

  • Refrigeration Certification required

  • You must have a valid Driver's License and ability to drive multiple hours daily

  • You should be able to work Overtime and On-Call as required

  • You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Why work for us?

  • Competitive pay

  • Great insurance options with low premiums

  • Paid vacation and holidays

  • 401K with company match

  • Extensive on-the-job, online, and classroom training

  • Service vehicle, uniforms, and safety equipment provided

  • Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Entry Level Service Technician - Illinois Tool Works, Inc.
Posted: May 07, 2022 04:58
Chesapeake, VA

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service

  • You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.

  • You will typically leave from home each morning and work with minimal direct supervision at customer sites.

  • You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

What you'll bring to the table:

  • An accredited High School Diploma or GED and 0-2 years of similar electrical/mechanical experience

  • You must have a valid Driver's License and ability to drive multiple hours daily

  • You should be able to work Overtime and On-Call as required

  • You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Why work for us?

  • Competitive pay

  • Great insurance options with low premiums

  • Paid vacation and holidays

  • 401K with company match

  • Extensive on-the-job, online, and classroom training

  • Service vehicle, uniforms, and safety equipment provided

  • Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Customer Experience Manager - Illinois Tool Works, Inc.
Posted: May 07, 2022 04:58
Troy, OH

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

SUMMARY

The ITW Food Equipment Group is seeking an experienced Customer Experience Manager who will align with the core ITW Business Model and develop customer focused initiatives and strategies to deliver innovative solutions to our customers' most challenging reporting & service delivery needs. This leader will be well versed in assessing and balancing changing market dynamics, customer needs, and the organizations technology product mix and capabilities.

The leader will project manage the end-to-end program roll out with key stakeholders and is expected to meet and exceed metrics.

POSITION PURPOSE

The Customer Experience Manager will lead the development of customer facing service processes for the North America Hobart Service organization. The primary outcome of the role is to establish a dynamic, responsive, and sustainable approach to building Customer Key Performance Indicators that align to the business goals of increasing organic growth, creating customers for life, and improving overall customer retention.

The Customer Experience Manager will be responsible for developing professional and accessible customer KPI reporting & analytics, a Quarterly Business Review processes for regional and local customers, create value proposition-based customer communication, and will support the Hobart Service NPS improvement strategy.

The Customer Experience Manager will work with the Hobart Operations leadership team on customer facing process optimization and create customer lifecycle-based milestones, with a specific focus on strategic customer onboarding, , growth and retention. These initiatives areas are all in support of developing Hobart Service customer value proposition.

This position reports to the Hobart Service Vice President of Operations and will be located in the Dayton, Ohio area.

ESSENTIAL DUTIES AND RESPONSIBILITIES

These are the most significant job duties performed. The size, scope and complexity of assigned duties and responsibilities are dependent on the level and experience of the incumbent. To perform this job successfully, an individual must be able to perform each assigned essential duty satisfactorily. Other responsibilities or special projects not specifically listed below may also be assigned.

  • Conduct competitive and market segmentation assessments to understand market attractiveness and desired short- and long-term positioning strategies

  • Execute ITW's Customer Back Innovation process with deep VOC and market requirement events to understand customer pain points/needs and translate to real world process and product specifications

  • Develop and ensure processes adhere to ITW's existing CRM sales pipeline process and design metrics for sales growth success

  • Manage and execute large scale dashboards and cultivate strong relationships with key stakeholders to meet project roll out milestones

  • Analyze Hobart Service Customer Facing Metrics, nationally, regionally, by customer and product type. Partner with key stakeholder to develop and implement improvement strategies.

  • Through understanding of field process, systems and analytics, develop & support execution of process improvements to drive Customer Facing Metric (KPI) improvement initiatives.

  • Optimize strategic customer communications across the customer lifecycle

  • Establish and monitor business metrics for the full customer lifecycle with a focus on customer onboarding & retention.

  • Support Hobart Service NPS priorities & improvement strategies.

  • Research and benchmark other programs to develop innovative best in practice programs.

Supervisory Responsibilities

  • This position has no direct supervisory responsibilities but may be asked to lead the work of others

  • This position requires strong collaboration, influencing, and large-scale project management skills with key stakeholders

Education and Work Experience

  • Bachelor's degree

  • 6+ year sales/sales support, marketing or customer facing service experience

Desired Education/Experience - preferred, but not required

  • Master's degree in business administration

  • 2+ years of project management experience

  • Experience working within ERP systems, preferably Microsoft Dynamics/Field Service

  • 5+ years of Field Service-related experience

  • Experience supporting customer

  • Change management experience

Job -Specific Knowledge

  • Must have strong project management skills and have the ability to work cross functionally with multiple stakeholders to advance key tasks to meet milestones

  • Must have strong financial/forecasting modeling skills along with competency of P&L statements

  • Must know how to assess market segmentation and competitive assessments

Why work for us?

  • Competitive pay

  • Great insurance options with low premiums

  • Paid vacation and holidays

  • 401K with company match

  • Extensive on-the-job, online, and classroom training

  • Service vehicle, uniforms, and safety equipment provided

  • Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Electrical Engineer - Illinois Tool Works, Inc.
Posted: May 07, 2022 04:58
Troy, OH

Job Description

Hobart Service is the leading provider of service repairs and parts for food equipment. The Hobart brand has a rich history serving the industry for over 125 years. Hobart is a division of Illinois Tool Works (ITW) a fortune 200 company with a diversified product line across the world. We operate in 46 states with a talented group of Field Technicians who support and enable our customers' ongoing success.

This position is responsible for supporting and sustaining existing products as well as to developing new service product offerings. This position will help to design and develop technological features to improve equipment reliability and to deliver consistent up time for our customers. The successful individual will work closely with the Product Support Team, Project Leaders and Product Managers to create and deliver tools, software, and processes to improve customer's equipment experience and quality.

  • Bachelor of Science Degree in Engineering (Electrical, Industrial, or similar) required.

  • 0-2 years of experience with equipment design including the applications of electrical wiring, motors, pumps, sensors, switches, and other controls.

  • Strong analytical, problem solving, organizational, and communication skills.

  • Experience providing engineering support to ensure products meet organization and industry standards.

  • 3D CAD design using Creo, SolidWorks, CATIA, or equivalent

  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

Preferred Qualifications:

  • MS or MBA

  • Experience with machine design, component selection, and manufacturing processes.

  • Demonstrated ability to perform specification review and materials selection.

  • Project management experience with cross-functional teams.

Why work for us?

  • Competitive pay

  • Great insurance options with low premiums

  • Paid vacation and holidays

  • 401K with company match

  • Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Service Desk Analyst - Illinois Tool Works, Inc.
Posted: May 07, 2022 04:58
Troy, OH

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

As the point of contact for Incident Resolution and Service Requests, the Service Desk Analyst is the face and voice of the IT department. The goal of a Service Desk Analyst is prompt and professional resolution of requests in a fast paced, highly multi-tasked environment. Professionalism, customer service, multitasking, well written, well spoken, and rapid incident resolution are skills and traits of a promising candidate for this position.

  • Provide 1st level support and tracking for PC hardware and software related incidents via email, chat, phone, and in-person.

  • Monitor and remediate potentially complex workstation/client incidents

  • Work with different levels of the technical support team to escalate more complex incidents for resolution

  • Provide Windows Active Directory and Office 365 user maintenance

  • Identify areas for system improvements and upgrades to the IT Service Desk

  • Participate in an on-call rotation consisting of 2-3 weeks per year of 24/7 availability

  • Potential for nights and weekends work, however normal business hours are 8am - 6pm (two shifts)

  • Associates Degree in MIS/Business or related field

  • Team Player Mentality

  • Strong and positive customer service mindset

  • End-to-end ownership of incident requests

  • Strong communication skills, both written and oral

  • Ability to work well with groups and individuals of all levels

  • Has initiative and ability to relay policies and procedures through positive influence

  • Proactively seek partnerships and offer expertise to others

  • Eagerness to learn from others

  • Strong organizational skills, capability to coordinate multiple concurrent activities

  • Strong analytical skills, ability to identify patterns of behavior to identify root cause and problem solve

  • Experience with Microsoft Active Directory user maintenance

  • Experience with Windows 7/10 Operating System

  • Experience supporting iOS and Android devices

  • Experience logging tickets in a ticketing system

  • 0-3 years experience troubleshooting hardware and software incidents in a high-volume enterprise service desk environment

Desired Education/Experience

  • Bachelor's Degree in MIS/Business or related field

  • Office 365 Administration

  • Lenovo and Ruggedized PC and Laptop hardware

  • Supporting a 90% remote workforce

  • PowerShell scripting

  • Mobile Device Management (MDM) platform, preferably Microsoft Intune

Certificates and Licenses

  • ITIL Foundation

Why work for us?

  • Competitive pay

  • Great insurance options with low premiums

  • Paid vacation and holidays

  • 401K with company match

  • Extensive on-the-job, online, and classroom training

  • Service vehicle, uniforms, and safety equipment provided

  • Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Business Analyst - Illinois Tool Works, Inc.
Posted: May 07, 2022 04:58
Troy, OH

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

This position is responsible to analyze and forecast financial, economic, and other data to provide accurate and timely information for strategic and operational decisions. Collect, compile, verify, and analyze financial information and economic indicators so that senior management has accurate and timely information for making strategic and operational decisions on, for example, acquisitions, investments, capital expenditure, divestitures, mergers, or the sale of assets. Analyze the financial implications of proposed investments or other transactions so that senior managers can evaluate alternatives against the organization's business objectives. Evaluate industry, economic, financial, and market trends to forecast the organization's short, medium and long-term financial and competitive position. Data analyzed may include revenues, expenses, costs, prices, investments, cash flow, profits, labor market trends, inflation, interest rates, and exchange rates. Requires a Bachelor's degree and a minimum of 3 years of experience.

This position will sit in our Troy, OH office.

ESSENTIAL DUTIES AND RESPONSIBILITIES

These are the most significant job duties performed. The size, scope and complexity of assigned duties and responsibilities are dependent on the level and experience of the incumbent. To perform this job successfully, an individual must be able to perform each assigned essential duty satisfactorily. Other responsibilities or special projects not specifically listed below may also be assigned.

  • 40% - Develop pricing strategies and product development that drive ongoing improvement in sales and profitability

  • Develop dynamic pricing tools to effectively respond to changing market needs and trends.

  • Develop programs to track ROI throughout the service product portfolio.

  • Track service product profit and continually look for ways to improve margins.

  • 20% - Analyze pricing data from industry standards, previous sales trends and competitors and report data

  • 20% - Forecasting revenue and market share based on market trends, costs, profits margins and sales volumes.

  • Compare sales trends to previous periods and determine the cause for decrease or increase

  • Work with sales management on monthly, quarterly, and annual planning around service contract sales.

  • 20% - Develop tools and generates reports across organization

  • Assist other departments by pulling ad-hoc reports or by developing tools meant for repeated use

Education and Work Experience

Bachelor's degree in finance, accounting, business administration, or related field.

Experience in Excel and SQL Server Management Studio.

Desired Education/Experience

Minimum of 3 years of experience in pricing analysis is preferred, but not required.

Certificates and Licenses

Six Sigma Black Belt or Green Belt, Continuous Improvement is preferred, but not required.

Job -Specific Knowledge

To perform this job successfully, the individual needs to demonstrate knowledge of these areas as they relate to the primary functions of the job.

  • Strong communication skills, both verbal and written

  • Strong analytical skills

  • Strong mathematical skills

  • Excellent decision-making skills

  • Demonstrated ability to collaborate across organization

  • Strong knowledge of the pricing analysis and current best practices

  • Excellent MS Office (Excel, Outlook, PowerPoint, Word) capabilities required

  • Proficient in SQL Server Management Studio

  • Proficient in Microsoft ERP systems

Why work for us?

  • Competitive pay

  • Great insurance options with low premiums

  • Paid vacation and holidays

  • 401K with company match

  • Extensive on-the-job, online, and classroom training

  • Service vehicle, uniforms, and safety equipment provided

  • Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

BI Database Administrator - Illinois Tool Works, Inc.
Posted: May 07, 2022 04:58
Troy, OH

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

The BI Database Administrator is responsible for supporting and maintaining SQL Server databases including data warehouse databases. They will design, develop, and deliver database solutions including ETL. Position requires ability to administer all functions of a Microsoft SQL Server including index analysis for performance optimization, backup / restore strategies, security, troubleshooting job failures and alerts, and optimizing ETL processes. This position will interact and work extensively within the Microsoft Business Intelligence stack including the SQL Server Engine, SSIS, SSAS, SSRS & PowerBI.

  • BI Database Administrator will provide enterprise-wide data warehouse expertise with emphasis on data design, access, usage, security, and quality of information.

  • Responsible for developing, testing, improving, and maintaining new and existing databases to help users retrieve data effectively

  • Monitor SQL Server for performance bottlenecks and recommend solutions

  • Diagnose and resolve data warehouse performance issues.

  • Set and maintain database standards.

  • Manage database access and develop processes for optimizing database security.

  • Assist other developers, analysts, and designers in implementation of database solutions.

  • Work with Business Intelligence Developer to create models within the data warehouse and/or changes to existing data stores.

  • Ability to understand and implement Microsoft Database Solutions from within Azure DevOps source control.

  • Identify data discrepancies and data quality issues, and work to ensure data consistency and integrity.

  • The candidate will also regularly interact with the users ranging from the end user to management team to understand, document and communicate their needs, perform requirements analysis, develop, and deliver Data Models, reports, Business Intelligence, and data transformation solutions.

  • This position requires analytical and problem-solving aptitude along with a wide range of technical development, design and multitasking skills.

  • 3+ years of Database Administrator experience including 2+ years in business intelligence and data warehousing environments

  • 3 + years of experience using Microsoft SQL Server & Microsoft BI Suite like SSIS

  • Strong TSQL scripting abilities

  • Experience with cloud services

  • Experience in evaluating execution plans and index analysis

  • Experience in SQL Server security.

  • Understanding of relational and dimensional data modeling

  • Exceptional organizational skills to prioritize work and ability to balance maintenance and project work

  • Excellent communication and interpersonal skills

  • Ability to work independently or as a team member.

  • Green Card or US citizenship

Education and Work Experience

  • Bachelor's Degree in MIS, Computer Science, or related field

Desired Education/Experience

  • PowerShell and Unix shell scripting skills

  • Experience in SSAS, SSRS & PowerBI

  • Understanding and knowledge in data analytics and reporting

Why work for us?

  • Competitive pay

  • Great insurance options with low premiums

  • Paid vacation and holidays

  • 401K with company match

  • Extensive on-the-job, online, and classroom training

  • Service vehicle, uniforms, and safety equipment provided

  • Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Service Advisor - Illinois Tool Works, Inc.
Posted: May 07, 2022 04:58
Miami, FL

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

This is a position under the direction of the Branch Manager. The selected candidate will be able to perform diversified duties involved in directing the activities of all or a designated group of Branch Service Techs. This candidate must be proficient in all aspects of our service operation and able to multi task assisting in coordinating setting up service calls, following up on service concerns and helping set up site surveys and installation jobs. This candidate will function as a Service Tech performing service calls when not directing the activities of assigned Service Techs.

Responsibilities:

  • Direct activities of assigned Service Techs.

  • Prepare quotes on various types of service work and installations, including competitive equipment.

  • Make service calls with Service Techs when a complaint or problem arises that could adversely affect customer relations; diagnose the problem area and assist the Service Tech in correcting the malfunction; or, assign another Service Tech to assist in correcting the malfunction.

  • Responsible for keeping assigned service personnel informed of new products, model changes, modifications, new service procedures, etc. - Maintain appropriate records; e.g. productivity, service revenue, service tickets.

  • Lead in the training and development of Service Techs; administer appropriate training and recommend Troy service schools to District Manager.

  • Responsible for scheduling warranty and maintenance inspections on a timely basis. . Achieve departmental goals regarding parts and labor.

  • Assist in obtaining competitive equipment to repair, total store count and perform quarterly truck inspections.

Minimum Qualifications:

  • High School diploma, Business or trade school or GED, with good mechanical/electrical/electronic aptitude.

  • 6 years experience in Food Service and equipment repair or related field

  • Supervisory experience

  • Strong customer relations skills

  • Must be able to use decision-making, organizational and problem solving skills as a routine part of daily activities.

  • Proficient in Microsoft Office applications, such as Word, Excel and Outlook.

  • Excellent interpersonal, organizational and communication skills.

  • Ability to meet goals and attain desired business results in a team-oriented environment is vital.

  • Excellent customer service skills

  • Good Organizational skills

Preferred Qualifications:

  • Technical leadership experience

Physical Requirements:

  • Lifting 50-75 lbs with or without assistance

  • Climbing up to 8 ft with ladder

  • Extensive walking 3-5 miles / day

  • Extensive driving 5-6 hours/day

  • Kneeling, squatting, bending, pushing/pulling

  • Exposure to noise, heat, cold, slippery, wet conditions

Why work for us?

  • Competitive pay

  • Great insurance options with low premiums

  • Paid vacation and holidays

  • 401K with company match

  • Extensive on-the-job, online, and classroom training

  • Service vehicle, uniforms, and safety equipment provided

  • Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Call Center Representative - Illinois Tool Works, Inc.
Posted: May 07, 2022 04:58
Troy, OH

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Contact with both internal and external customers where improper handling will have a marked effect on operating results. Ability to work with other Service Support Team Members.

Will provide 24 hour a day, 7 day a week support to field offices to include logging calls to Branches and paging on call technicians during non-business hours.

Shift Schedule: Schedules include a variety of day, evening and weekend hours. Remote capabilities are acceptable on an approved basis.

Willing to be flexible to provide necessary coverage for peak periods, vacations, holidays, etc.

RESPONSIBILITIES:

  • Answer calls from incoming customers and dispense call information to the appropriate Branch or Service Contractor

  • Utilize current system to properly log and page service calls

  • Distribute faxes and electronic calls as needed

  • Follow current procedures to ensure consistency and accuracy across the department while continually looking at process improvements and simplifications

  • Identify service offices and/or personnel where intervention may be needed to improve processes

  • Understand 3rd Party Companies being utilized by our key accounts in order to oversee proper procedures are being followed regarding service calls

  • Coordinate field notification, tracking and payment of SPIFF programs

  • Track Office Information Screen/SMS Scheduler updates, print, and follow-up as necessary

  • Train and assist in the development of new hires

  • Handle other projects as required

  • Accredited High School diploma or GED

  • 2 years in customer support and service experience required

  • Proficient with Microsoft Office Products to include Outlook, Word, and Excel

  • Ability to adapt to changing circumstances, remain calm in stressful situations and adjust plans to meet changing needs

  • Flexible scheduling, work any combination of 1st, 2nd and 3rd shifts including weekend shifts and holidays

  • Ability to see underlying concepts and patterns in complex situations in order to develop solutions that effectively address underlying problems/root causes

  • Recognize changing customer needs and determine process/procedure updates and/or requirements

  • Work with IT regarding customer needs when appropriate

  • Ability to communicate effectively verbally and in writing

  • Ability to develop positive working relationships with others at all levels and demonstrate respect to people at all levels

  • Ability to handle internal and external customers politely and efficiently follows procedures to solve problems, understand company products and services, and maintain pleasant and professional image

PREFERRED SKILLS:

  • Associate's degree

  • Proficient with Microsoft Office Products to include Access and Power Point

  • Bilingual

  • Field experience a plus

Why work for us?

  • Competitive pay

  • Great insurance options with low premiums

  • Paid vacation and holidays

  • 401K with company match

  • Extensive on-the-job training

  • Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail

Service Technician - Illinois Tool Works, Inc.
Posted: May 07, 2022 04:58
Miami, FL

Job Description

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service

  • You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.

  • You will typically leave from home each morning and work with minimal direct supervision at customer sites.

  • You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

What you'll bring to the table:

  • An accredited High School Diploma or GED and 0-2 years of similar electrical/mechanical experience

  • You must have a valid Driver's License and ability to drive multiple hours daily

  • You should be able to work Overtime and On-Call as required

  • You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Why work for us?

  • Competitive pay

  • Great insurance options with low premiums

  • Paid vacation and holidays

  • 401K with company match

  • Extensive on-the-job, online, and classroom training

  • Service vehicle, uniforms, and safety equipment provided

  • Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Job Detail