Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
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Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
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Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
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Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
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Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
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Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
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Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
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Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
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Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
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Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
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Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
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Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
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Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Posted - Mar 01, 2022
Do you want to work in a fast-paced and exciting environment, where no two...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor...
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor to join the team.
Operations Supervisor
Full-time, home based in the US
Account : IMF
In this role you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance and coaching. You will be the primary point of contact for the team members and actively coaches and develops the team to meet and exceed all performance targets.
This position demonstrates an extensive understanding and applicability of all areas in the travel industry. Works independently on requests as assigned and takes the initiative to provide assistance.
We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.
A snapshot of this opportunity
Expertly use the appropriate the BCD Travel tools and systems to complete requests
Search and confirm travel reservations for the customer
Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Excellent knowledge and application of travel supplier rules
Can fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Supports BCD Travel and client driven initiatives
Proactively provides feedback to management to avoid future customer issues
Accurately logs the complaint in the BCD Travel systems
Review team issues, determine root causes, alternative solutions and provide feedback to the individual and the team
Always searches for opportunities to move market share to BCD Travel preferred suppliers
Ensures team members are kept up to date with new policies, procedures and announcements
Oversees and assists the team members in balancing priorities and managing their workload so team KPIs are consistently achieved
Works with performance data to maximum the effectiveness and efficiency of the team
Assists in the hiring and on-boarding of new employees
General Management Responsibilities
Manages all key performance metrics evaluating or implementing and reviewing measurements, coaching and continuous improvement
Responsible for all assigned administrative tasks
Performs quality management such as error management
Completes administrative tasks as assigned
Conducts meetings and training sessions as appropriate
Aids in Disaster Recovery plans and efforts
How you can set yourself apart
Degree in tourism-related field or Bachelor degree, or equivalent work experience
Experience in the corporate travel management industry
Solid working knowledge of the travel industry, policies, procedures and processes
Advanced skills on travel industry systems, including Sabre GDS
Strong verbal and written communication skills in designated languages
Proven ability to handle multiple priorities simultaneously
Able to work independently, exercising discretion and judgment
Demonstrated excellent professional customer service and problem resolution skills
Strong problem solving and/or critical thinking skills
Proficiency in Microsoft Office applications
Demonstrated internet research skills for customer information
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .
Interested?
Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.
Stay informed about new career opportunities at BCD Travel
Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.
*Note: We'll give preference to internal and/or furloughed employees.
#LI-remote
*CAJM
#LI-LP1
BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor to join the team.
Operations Supervisor
Full-time, home based in the US
Account : IMF
In this role you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance and coaching. You will be the primary point of contact for the team members and actively coaches and develops the team to meet and exceed all performance targets.
This position demonstrates an extensive understanding and applicability of all areas in the travel industry. Works independently on requests as assigned and takes the initiative to provide assistance.
We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.
A snapshot of this opportunity
Expertly use the appropriate the BCD Travel tools and systems to complete requests
Search and confirm travel reservations for the customer
Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Excellent knowledge and application of travel supplier rules
Can fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Supports BCD Travel and client driven initiatives
Proactively provides feedback to management to avoid future customer issues
Accurately logs the complaint in the BCD Travel systems
Review team issues, determine root causes, alternative solutions and provide feedback to the individual and the team
Always searches for opportunities to move market share to BCD Travel preferred suppliers
Ensures team members are kept up to date with new policies, procedures and announcements
Oversees and assists the team members in balancing priorities and managing their workload so team KPIs are consistently achieved
Works with performance data to maximum the effectiveness and efficiency of the team
Assists in the hiring and on-boarding of new employees
General Management Responsibilities
Manages all key performance metrics evaluating or implementing and reviewing measurements, coaching and continuous improvement
Responsible for all assigned administrative tasks
Performs quality management such as error management
Completes administrative tasks as assigned
Conducts meetings and training sessions as appropriate
Aids in Disaster Recovery plans and efforts
How you can set yourself apart
Degree in tourism-related field or Bachelor degree, or equivalent work experience
Experience in the corporate travel management industry
Solid working knowledge of the travel industry, policies, procedures and processes
Advanced skills on travel industry systems, including Sabre GDS
Strong verbal and written communication skills in designated languages
Proven ability to handle multiple priorities simultaneously
Able to work independently, exercising discretion and judgment
Demonstrated excellent professional customer service and problem resolution skills
Strong problem solving and/or critical thinking skills
Proficiency in Microsoft Office applications
Demonstrated internet research skills for customer information
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .
Interested?
Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.
Stay informed about new career opportunities at BCD Travel
Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.
*Note: We'll give preference to internal and/or furloughed employees.
#LI-remote
*CAJM
#LI-LP1
BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor to join the team.
Operations Supervisor
Full-time, home based in the US
Account : IMF
In this role you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance and coaching. You will be the primary point of contact for the team members and actively coaches and develops the team to meet and exceed all performance targets.
This position demonstrates an extensive understanding and applicability of all areas in the travel industry. Works independently on requests as assigned and takes the initiative to provide assistance.
We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.
A snapshot of this opportunity
Expertly use the appropriate the BCD Travel tools and systems to complete requests
Search and confirm travel reservations for the customer
Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Excellent knowledge and application of travel supplier rules
Can fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Supports BCD Travel and client driven initiatives
Proactively provides feedback to management to avoid future customer issues
Accurately logs the complaint in the BCD Travel systems
Review team issues, determine root causes, alternative solutions and provide feedback to the individual and the team
Always searches for opportunities to move market share to BCD Travel preferred suppliers
Ensures team members are kept up to date with new policies, procedures and announcements
Oversees and assists the team members in balancing priorities and managing their workload so team KPIs are consistently achieved
Works with performance data to maximum the effectiveness and efficiency of the team
Assists in the hiring and on-boarding of new employees
General Management Responsibilities
Manages all key performance metrics evaluating or implementing and reviewing measurements, coaching and continuous improvement
Responsible for all assigned administrative tasks
Performs quality management such as error management
Completes administrative tasks as assigned
Conducts meetings and training sessions as appropriate
Aids in Disaster Recovery plans and efforts
How you can set yourself apart
Degree in tourism-related field or Bachelor degree, or equivalent work experience
Experience in the corporate travel management industry
Solid working knowledge of the travel industry, policies, procedures and processes
Advanced skills on travel industry systems, including Sabre GDS
Strong verbal and written communication skills in designated languages
Proven ability to handle multiple priorities simultaneously
Able to work independently, exercising discretion and judgment
Demonstrated excellent professional customer service and problem resolution skills
Strong problem solving and/or critical thinking skills
Proficiency in Microsoft Office applications
Demonstrated internet research skills for customer information
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .
Interested?
Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.
Stay informed about new career opportunities at BCD Travel
Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.
*Note: We'll give preference to internal and/or furloughed employees.
#LI-remote
*CAJM
#LI-LP1
BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor to join the team.
Operations Supervisor
Full-time, home based in the US
Account : IMF
In this role you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance and coaching. You will be the primary point of contact for the team members and actively coaches and develops the team to meet and exceed all performance targets.
This position demonstrates an extensive understanding and applicability of all areas in the travel industry. Works independently on requests as assigned and takes the initiative to provide assistance.
We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.
A snapshot of this opportunity
Expertly use the appropriate the BCD Travel tools and systems to complete requests
Search and confirm travel reservations for the customer
Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Excellent knowledge and application of travel supplier rules
Can fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Supports BCD Travel and client driven initiatives
Proactively provides feedback to management to avoid future customer issues
Accurately logs the complaint in the BCD Travel systems
Review team issues, determine root causes, alternative solutions and provide feedback to the individual and the team
Always searches for opportunities to move market share to BCD Travel preferred suppliers
Ensures team members are kept up to date with new policies, procedures and announcements
Oversees and assists the team members in balancing priorities and managing their workload so team KPIs are consistently achieved
Works with performance data to maximum the effectiveness and efficiency of the team
Assists in the hiring and on-boarding of new employees
General Management Responsibilities
Manages all key performance metrics evaluating or implementing and reviewing measurements, coaching and continuous improvement
Responsible for all assigned administrative tasks
Performs quality management such as error management
Completes administrative tasks as assigned
Conducts meetings and training sessions as appropriate
Aids in Disaster Recovery plans and efforts
How you can set yourself apart
Degree in tourism-related field or Bachelor degree, or equivalent work experience
Experience in the corporate travel management industry
Solid working knowledge of the travel industry, policies, procedures and processes
Advanced skills on travel industry systems, including Sabre GDS
Strong verbal and written communication skills in designated languages
Proven ability to handle multiple priorities simultaneously
Able to work independently, exercising discretion and judgment
Demonstrated excellent professional customer service and problem resolution skills
Strong problem solving and/or critical thinking skills
Proficiency in Microsoft Office applications
Demonstrated internet research skills for customer information
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .
Interested?
Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.
Stay informed about new career opportunities at BCD Travel
Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.
*Note: We'll give preference to internal and/or furloughed employees.
#LI-remote
*CAJM
#LI-LP1
BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor to join the team.
Operations Supervisor
Full-time, home based in the US
Account : IMF
In this role you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance and coaching. You will be the primary point of contact for the team members and actively coaches and develops the team to meet and exceed all performance targets.
This position demonstrates an extensive understanding and applicability of all areas in the travel industry. Works independently on requests as assigned and takes the initiative to provide assistance.
We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.
A snapshot of this opportunity
Expertly use the appropriate the BCD Travel tools and systems to complete requests
Search and confirm travel reservations for the customer
Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Excellent knowledge and application of travel supplier rules
Can fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Supports BCD Travel and client driven initiatives
Proactively provides feedback to management to avoid future customer issues
Accurately logs the complaint in the BCD Travel systems
Review team issues, determine root causes, alternative solutions and provide feedback to the individual and the team
Always searches for opportunities to move market share to BCD Travel preferred suppliers
Ensures team members are kept up to date with new policies, procedures and announcements
Oversees and assists the team members in balancing priorities and managing their workload so team KPIs are consistently achieved
Works with performance data to maximum the effectiveness and efficiency of the team
Assists in the hiring and on-boarding of new employees
General Management Responsibilities
Manages all key performance metrics evaluating or implementing and reviewing measurements, coaching and continuous improvement
Responsible for all assigned administrative tasks
Performs quality management such as error management
Completes administrative tasks as assigned
Conducts meetings and training sessions as appropriate
Aids in Disaster Recovery plans and efforts
How you can set yourself apart
Degree in tourism-related field or Bachelor degree, or equivalent work experience
Experience in the corporate travel management industry
Solid working knowledge of the travel industry, policies, procedures and processes
Advanced skills on travel industry systems, including Sabre GDS
Strong verbal and written communication skills in designated languages
Proven ability to handle multiple priorities simultaneously
Able to work independently, exercising discretion and judgment
Demonstrated excellent professional customer service and problem resolution skills
Strong problem solving and/or critical thinking skills
Proficiency in Microsoft Office applications
Demonstrated internet research skills for customer information
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .
Interested?
Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.
Stay informed about new career opportunities at BCD Travel
Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.
*Note: We'll give preference to internal and/or furloughed employees.
#LI-remote
*CAJM
#LI-LP1
BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor to join the team.
Operations Supervisor
Full-time, home based in the US
Account : IMF
In this role you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance and coaching. You will be the primary point of contact for the team members and actively coaches and develops the team to meet and exceed all performance targets.
This position demonstrates an extensive understanding and applicability of all areas in the travel industry. Works independently on requests as assigned and takes the initiative to provide assistance.
We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.
A snapshot of this opportunity
Expertly use the appropriate the BCD Travel tools and systems to complete requests
Search and confirm travel reservations for the customer
Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Excellent knowledge and application of travel supplier rules
Can fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Supports BCD Travel and client driven initiatives
Proactively provides feedback to management to avoid future customer issues
Accurately logs the complaint in the BCD Travel systems
Review team issues, determine root causes, alternative solutions and provide feedback to the individual and the team
Always searches for opportunities to move market share to BCD Travel preferred suppliers
Ensures team members are kept up to date with new policies, procedures and announcements
Oversees and assists the team members in balancing priorities and managing their workload so team KPIs are consistently achieved
Works with performance data to maximum the effectiveness and efficiency of the team
Assists in the hiring and on-boarding of new employees
General Management Responsibilities
Manages all key performance metrics evaluating or implementing and reviewing measurements, coaching and continuous improvement
Responsible for all assigned administrative tasks
Performs quality management such as error management
Completes administrative tasks as assigned
Conducts meetings and training sessions as appropriate
Aids in Disaster Recovery plans and efforts
How you can set yourself apart
Degree in tourism-related field or Bachelor degree, or equivalent work experience
Experience in the corporate travel management industry
Solid working knowledge of the travel industry, policies, procedures and processes
Advanced skills on travel industry systems, including Sabre GDS
Strong verbal and written communication skills in designated languages
Proven ability to handle multiple priorities simultaneously
Able to work independently, exercising discretion and judgment
Demonstrated excellent professional customer service and problem resolution skills
Strong problem solving and/or critical thinking skills
Proficiency in Microsoft Office applications
Demonstrated internet research skills for customer information
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .
Interested?
Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.
Stay informed about new career opportunities at BCD Travel
Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.
*Note: We'll give preference to internal and/or furloughed employees.
#LI-remote
*CAJM
#LI-LP1
BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor to join the team.
Operations Supervisor
Full-time, home based in the US
Account : IMF
In this role you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance and coaching. You will be the primary point of contact for the team members and actively coaches and develops the team to meet and exceed all performance targets.
This position demonstrates an extensive understanding and applicability of all areas in the travel industry. Works independently on requests as assigned and takes the initiative to provide assistance.
We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.
A snapshot of this opportunity
Expertly use the appropriate the BCD Travel tools and systems to complete requests
Search and confirm travel reservations for the customer
Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Excellent knowledge and application of travel supplier rules
Can fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Supports BCD Travel and client driven initiatives
Proactively provides feedback to management to avoid future customer issues
Accurately logs the complaint in the BCD Travel systems
Review team issues, determine root causes, alternative solutions and provide feedback to the individual and the team
Always searches for opportunities to move market share to BCD Travel preferred suppliers
Ensures team members are kept up to date with new policies, procedures and announcements
Oversees and assists the team members in balancing priorities and managing their workload so team KPIs are consistently achieved
Works with performance data to maximum the effectiveness and efficiency of the team
Assists in the hiring and on-boarding of new employees
General Management Responsibilities
Manages all key performance metrics evaluating or implementing and reviewing measurements, coaching and continuous improvement
Responsible for all assigned administrative tasks
Performs quality management such as error management
Completes administrative tasks as assigned
Conducts meetings and training sessions as appropriate
Aids in Disaster Recovery plans and efforts
How you can set yourself apart
Degree in tourism-related field or Bachelor degree, or equivalent work experience
Experience in the corporate travel management industry
Solid working knowledge of the travel industry, policies, procedures and processes
Advanced skills on travel industry systems, including Sabre GDS
Strong verbal and written communication skills in designated languages
Proven ability to handle multiple priorities simultaneously
Able to work independently, exercising discretion and judgment
Demonstrated excellent professional customer service and problem resolution skills
Strong problem solving and/or critical thinking skills
Proficiency in Microsoft Office applications
Demonstrated internet research skills for customer information
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .
Interested?
Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.
Stay informed about new career opportunities at BCD Travel
Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.
*Note: We'll give preference to internal and/or furloughed employees.
#LI-remote
*CAJM
#LI-LP1
BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor to join the team.
Operations Supervisor
Full-time, home based in the US
Account : IMF
In this role you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance and coaching. You will be the primary point of contact for the team members and actively coaches and develops the team to meet and exceed all performance targets.
This position demonstrates an extensive understanding and applicability of all areas in the travel industry. Works independently on requests as assigned and takes the initiative to provide assistance.
We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.
A snapshot of this opportunity
Expertly use the appropriate the BCD Travel tools and systems to complete requests
Search and confirm travel reservations for the customer
Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Excellent knowledge and application of travel supplier rules
Can fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Supports BCD Travel and client driven initiatives
Proactively provides feedback to management to avoid future customer issues
Accurately logs the complaint in the BCD Travel systems
Review team issues, determine root causes, alternative solutions and provide feedback to the individual and the team
Always searches for opportunities to move market share to BCD Travel preferred suppliers
Ensures team members are kept up to date with new policies, procedures and announcements
Oversees and assists the team members in balancing priorities and managing their workload so team KPIs are consistently achieved
Works with performance data to maximum the effectiveness and efficiency of the team
Assists in the hiring and on-boarding of new employees
General Management Responsibilities
Manages all key performance metrics evaluating or implementing and reviewing measurements, coaching and continuous improvement
Responsible for all assigned administrative tasks
Performs quality management such as error management
Completes administrative tasks as assigned
Conducts meetings and training sessions as appropriate
Aids in Disaster Recovery plans and efforts
How you can set yourself apart
Degree in tourism-related field or Bachelor degree, or equivalent work experience
Experience in the corporate travel management industry
Solid working knowledge of the travel industry, policies, procedures and processes
Advanced skills on travel industry systems, including Sabre GDS
Strong verbal and written communication skills in designated languages
Proven ability to handle multiple priorities simultaneously
Able to work independently, exercising discretion and judgment
Demonstrated excellent professional customer service and problem resolution skills
Strong problem solving and/or critical thinking skills
Proficiency in Microsoft Office applications
Demonstrated internet research skills for customer information
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .
Interested?
Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.
Stay informed about new career opportunities at BCD Travel
Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.
*Note: We'll give preference to internal and/or furloughed employees.
#LI-remote
*CAJM
#LI-LP1
BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor to join the team.
Operations Supervisor
Full-time, home based in the US
Account : IMF
In this role you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance and coaching. You will be the primary point of contact for the team members and actively coaches and develops the team to meet and exceed all performance targets.
This position demonstrates an extensive understanding and applicability of all areas in the travel industry. Works independently on requests as assigned and takes the initiative to provide assistance.
We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.
A snapshot of this opportunity
Expertly use the appropriate the BCD Travel tools and systems to complete requests
Search and confirm travel reservations for the customer
Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Excellent knowledge and application of travel supplier rules
Can fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Supports BCD Travel and client driven initiatives
Proactively provides feedback to management to avoid future customer issues
Accurately logs the complaint in the BCD Travel systems
Review team issues, determine root causes, alternative solutions and provide feedback to the individual and the team
Always searches for opportunities to move market share to BCD Travel preferred suppliers
Ensures team members are kept up to date with new policies, procedures and announcements
Oversees and assists the team members in balancing priorities and managing their workload so team KPIs are consistently achieved
Works with performance data to maximum the effectiveness and efficiency of the team
Assists in the hiring and on-boarding of new employees
General Management Responsibilities
Manages all key performance metrics evaluating or implementing and reviewing measurements, coaching and continuous improvement
Responsible for all assigned administrative tasks
Performs quality management such as error management
Completes administrative tasks as assigned
Conducts meetings and training sessions as appropriate
Aids in Disaster Recovery plans and efforts
How you can set yourself apart
Degree in tourism-related field or Bachelor degree, or equivalent work experience
Experience in the corporate travel management industry
Solid working knowledge of the travel industry, policies, procedures and processes
Advanced skills on travel industry systems, including Sabre GDS
Strong verbal and written communication skills in designated languages
Proven ability to handle multiple priorities simultaneously
Able to work independently, exercising discretion and judgment
Demonstrated excellent professional customer service and problem resolution skills
Strong problem solving and/or critical thinking skills
Proficiency in Microsoft Office applications
Demonstrated internet research skills for customer information
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .
Interested?
Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.
Stay informed about new career opportunities at BCD Travel
Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.
*Note: We'll give preference to internal and/or furloughed employees.
#LI-remote
*CAJM
#LI-LP1
BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor to join the team.
Operations Supervisor
Full-time, home based in the US
Account : IMF
In this role you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance and coaching. You will be the primary point of contact for the team members and actively coaches and develops the team to meet and exceed all performance targets.
This position demonstrates an extensive understanding and applicability of all areas in the travel industry. Works independently on requests as assigned and takes the initiative to provide assistance.
We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.
A snapshot of this opportunity
Expertly use the appropriate the BCD Travel tools and systems to complete requests
Search and confirm travel reservations for the customer
Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Excellent knowledge and application of travel supplier rules
Can fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Supports BCD Travel and client driven initiatives
Proactively provides feedback to management to avoid future customer issues
Accurately logs the complaint in the BCD Travel systems
Review team issues, determine root causes, alternative solutions and provide feedback to the individual and the team
Always searches for opportunities to move market share to BCD Travel preferred suppliers
Ensures team members are kept up to date with new policies, procedures and announcements
Oversees and assists the team members in balancing priorities and managing their workload so team KPIs are consistently achieved
Works with performance data to maximum the effectiveness and efficiency of the team
Assists in the hiring and on-boarding of new employees
General Management Responsibilities
Manages all key performance metrics evaluating or implementing and reviewing measurements, coaching and continuous improvement
Responsible for all assigned administrative tasks
Performs quality management such as error management
Completes administrative tasks as assigned
Conducts meetings and training sessions as appropriate
Aids in Disaster Recovery plans and efforts
How you can set yourself apart
Degree in tourism-related field or Bachelor degree, or equivalent work experience
Experience in the corporate travel management industry
Solid working knowledge of the travel industry, policies, procedures and processes
Advanced skills on travel industry systems, including Sabre GDS
Strong verbal and written communication skills in designated languages
Proven ability to handle multiple priorities simultaneously
Able to work independently, exercising discretion and judgment
Demonstrated excellent professional customer service and problem resolution skills
Strong problem solving and/or critical thinking skills
Proficiency in Microsoft Office applications
Demonstrated internet research skills for customer information
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .
Interested?
Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.
Stay informed about new career opportunities at BCD Travel
Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.
*Note: We'll give preference to internal and/or furloughed employees.
#LI-remote
*CAJM
#LI-LP1
BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor to join the team.
Operations Supervisor
Full-time, home based in the US
Account : IMF
In this role you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance and coaching. You will be the primary point of contact for the team members and actively coaches and develops the team to meet and exceed all performance targets.
This position demonstrates an extensive understanding and applicability of all areas in the travel industry. Works independently on requests as assigned and takes the initiative to provide assistance.
We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.
A snapshot of this opportunity
Expertly use the appropriate the BCD Travel tools and systems to complete requests
Search and confirm travel reservations for the customer
Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Excellent knowledge and application of travel supplier rules
Can fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Supports BCD Travel and client driven initiatives
Proactively provides feedback to management to avoid future customer issues
Accurately logs the complaint in the BCD Travel systems
Review team issues, determine root causes, alternative solutions and provide feedback to the individual and the team
Always searches for opportunities to move market share to BCD Travel preferred suppliers
Ensures team members are kept up to date with new policies, procedures and announcements
Oversees and assists the team members in balancing priorities and managing their workload so team KPIs are consistently achieved
Works with performance data to maximum the effectiveness and efficiency of the team
Assists in the hiring and on-boarding of new employees
General Management Responsibilities
Manages all key performance metrics evaluating or implementing and reviewing measurements, coaching and continuous improvement
Responsible for all assigned administrative tasks
Performs quality management such as error management
Completes administrative tasks as assigned
Conducts meetings and training sessions as appropriate
Aids in Disaster Recovery plans and efforts
How you can set yourself apart
Degree in tourism-related field or Bachelor degree, or equivalent work experience
Experience in the corporate travel management industry
Solid working knowledge of the travel industry, policies, procedures and processes
Advanced skills on travel industry systems, including Sabre GDS
Strong verbal and written communication skills in designated languages
Proven ability to handle multiple priorities simultaneously
Able to work independently, exercising discretion and judgment
Demonstrated excellent professional customer service and problem resolution skills
Strong problem solving and/or critical thinking skills
Proficiency in Microsoft Office applications
Demonstrated internet research skills for customer information
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .
Interested?
Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.
Stay informed about new career opportunities at BCD Travel
Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.
*Note: We'll give preference to internal and/or furloughed employees.
#LI-remote
*CAJM
#LI-LP1
BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor to join the team.
Operations Supervisor
Full-time, home based in the US
Account : IMF
In this role you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance and coaching. You will be the primary point of contact for the team members and actively coaches and develops the team to meet and exceed all performance targets.
This position demonstrates an extensive understanding and applicability of all areas in the travel industry. Works independently on requests as assigned and takes the initiative to provide assistance.
We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.
A snapshot of this opportunity
Expertly use the appropriate the BCD Travel tools and systems to complete requests
Search and confirm travel reservations for the customer
Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Excellent knowledge and application of travel supplier rules
Can fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Supports BCD Travel and client driven initiatives
Proactively provides feedback to management to avoid future customer issues
Accurately logs the complaint in the BCD Travel systems
Review team issues, determine root causes, alternative solutions and provide feedback to the individual and the team
Always searches for opportunities to move market share to BCD Travel preferred suppliers
Ensures team members are kept up to date with new policies, procedures and announcements
Oversees and assists the team members in balancing priorities and managing their workload so team KPIs are consistently achieved
Works with performance data to maximum the effectiveness and efficiency of the team
Assists in the hiring and on-boarding of new employees
General Management Responsibilities
Manages all key performance metrics evaluating or implementing and reviewing measurements, coaching and continuous improvement
Responsible for all assigned administrative tasks
Performs quality management such as error management
Completes administrative tasks as assigned
Conducts meetings and training sessions as appropriate
Aids in Disaster Recovery plans and efforts
How you can set yourself apart
Degree in tourism-related field or Bachelor degree, or equivalent work experience
Experience in the corporate travel management industry
Solid working knowledge of the travel industry, policies, procedures and processes
Advanced skills on travel industry systems, including Sabre GDS
Strong verbal and written communication skills in designated languages
Proven ability to handle multiple priorities simultaneously
Able to work independently, exercising discretion and judgment
Demonstrated excellent professional customer service and problem resolution skills
Strong problem solving and/or critical thinking skills
Proficiency in Microsoft Office applications
Demonstrated internet research skills for customer information
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .
Interested?
Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.
Stay informed about new career opportunities at BCD Travel
Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.
*Note: We'll give preference to internal and/or furloughed employees.
#LI-remote
*CAJM
#LI-LP1
BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor to join the team.
Operations Supervisor
Full-time, home based in the US
Account : IMF
In this role you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance and coaching. You will be the primary point of contact for the team members and actively coaches and develops the team to meet and exceed all performance targets.
This position demonstrates an extensive understanding and applicability of all areas in the travel industry. Works independently on requests as assigned and takes the initiative to provide assistance.
We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.
A snapshot of this opportunity
Expertly use the appropriate the BCD Travel tools and systems to complete requests
Search and confirm travel reservations for the customer
Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Excellent knowledge and application of travel supplier rules
Can fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Supports BCD Travel and client driven initiatives
Proactively provides feedback to management to avoid future customer issues
Accurately logs the complaint in the BCD Travel systems
Review team issues, determine root causes, alternative solutions and provide feedback to the individual and the team
Always searches for opportunities to move market share to BCD Travel preferred suppliers
Ensures team members are kept up to date with new policies, procedures and announcements
Oversees and assists the team members in balancing priorities and managing their workload so team KPIs are consistently achieved
Works with performance data to maximum the effectiveness and efficiency of the team
Assists in the hiring and on-boarding of new employees
General Management Responsibilities
Manages all key performance metrics evaluating or implementing and reviewing measurements, coaching and continuous improvement
Responsible for all assigned administrative tasks
Performs quality management such as error management
Completes administrative tasks as assigned
Conducts meetings and training sessions as appropriate
Aids in Disaster Recovery plans and efforts
How you can set yourself apart
Degree in tourism-related field or Bachelor degree, or equivalent work experience
Experience in the corporate travel management industry
Solid working knowledge of the travel industry, policies, procedures and processes
Advanced skills on travel industry systems, including Sabre GDS
Strong verbal and written communication skills in designated languages
Proven ability to handle multiple priorities simultaneously
Able to work independently, exercising discretion and judgment
Demonstrated excellent professional customer service and problem resolution skills
Strong problem solving and/or critical thinking skills
Proficiency in Microsoft Office applications
Demonstrated internet research skills for customer information
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .
Interested?
Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.
Stay informed about new career opportunities at BCD Travel
Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.
*Note: We'll give preference to internal and/or furloughed employees.
#LI-remote
*CAJM
#LI-LP1
BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor to join the team.
Operations Supervisor
Full-time, home based in the US
Account : IMF
In this role you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance and coaching. You will be the primary point of contact for the team members and actively coaches and develops the team to meet and exceed all performance targets.
This position demonstrates an extensive understanding and applicability of all areas in the travel industry. Works independently on requests as assigned and takes the initiative to provide assistance.
We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.
A snapshot of this opportunity
Expertly use the appropriate the BCD Travel tools and systems to complete requests
Search and confirm travel reservations for the customer
Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Excellent knowledge and application of travel supplier rules
Can fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Supports BCD Travel and client driven initiatives
Proactively provides feedback to management to avoid future customer issues
Accurately logs the complaint in the BCD Travel systems
Review team issues, determine root causes, alternative solutions and provide feedback to the individual and the team
Always searches for opportunities to move market share to BCD Travel preferred suppliers
Ensures team members are kept up to date with new policies, procedures and announcements
Oversees and assists the team members in balancing priorities and managing their workload so team KPIs are consistently achieved
Works with performance data to maximum the effectiveness and efficiency of the team
Assists in the hiring and on-boarding of new employees
General Management Responsibilities
Manages all key performance metrics evaluating or implementing and reviewing measurements, coaching and continuous improvement
Responsible for all assigned administrative tasks
Performs quality management such as error management
Completes administrative tasks as assigned
Conducts meetings and training sessions as appropriate
Aids in Disaster Recovery plans and efforts
How you can set yourself apart
Degree in tourism-related field or Bachelor degree, or equivalent work experience
Experience in the corporate travel management industry
Solid working knowledge of the travel industry, policies, procedures and processes
Advanced skills on travel industry systems, including Sabre GDS
Strong verbal and written communication skills in designated languages
Proven ability to handle multiple priorities simultaneously
Able to work independently, exercising discretion and judgment
Demonstrated excellent professional customer service and problem resolution skills
Strong problem solving and/or critical thinking skills
Proficiency in Microsoft Office applications
Demonstrated internet research skills for customer information
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .
Interested?
Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.
Stay informed about new career opportunities at BCD Travel
Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.
*Note: We'll give preference to internal and/or furloughed employees.
#LI-remote
*CAJM
#LI-LP1
BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor to join the team.
Operations Supervisor
Full-time, home based in the US
Account : IMF
In this role you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance and coaching. You will be the primary point of contact for the team members and actively coaches and develops the team to meet and exceed all performance targets.
This position demonstrates an extensive understanding and applicability of all areas in the travel industry. Works independently on requests as assigned and takes the initiative to provide assistance.
We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.
A snapshot of this opportunity
Expertly use the appropriate the BCD Travel tools and systems to complete requests
Search and confirm travel reservations for the customer
Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Excellent knowledge and application of travel supplier rules
Can fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Supports BCD Travel and client driven initiatives
Proactively provides feedback to management to avoid future customer issues
Accurately logs the complaint in the BCD Travel systems
Review team issues, determine root causes, alternative solutions and provide feedback to the individual and the team
Always searches for opportunities to move market share to BCD Travel preferred suppliers
Ensures team members are kept up to date with new policies, procedures and announcements
Oversees and assists the team members in balancing priorities and managing their workload so team KPIs are consistently achieved
Works with performance data to maximum the effectiveness and efficiency of the team
Assists in the hiring and on-boarding of new employees
General Management Responsibilities
Manages all key performance metrics evaluating or implementing and reviewing measurements, coaching and continuous improvement
Responsible for all assigned administrative tasks
Performs quality management such as error management
Completes administrative tasks as assigned
Conducts meetings and training sessions as appropriate
Aids in Disaster Recovery plans and efforts
How you can set yourself apart
Degree in tourism-related field or Bachelor degree, or equivalent work experience
Experience in the corporate travel management industry
Solid working knowledge of the travel industry, policies, procedures and processes
Advanced skills on travel industry systems, including Sabre GDS
Strong verbal and written communication skills in designated languages
Proven ability to handle multiple priorities simultaneously
Able to work independently, exercising discretion and judgment
Demonstrated excellent professional customer service and problem resolution skills
Strong problem solving and/or critical thinking skills
Proficiency in Microsoft Office applications
Demonstrated internet research skills for customer information
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .
Interested?
Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.
Stay informed about new career opportunities at BCD Travel
Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.
*Note: We'll give preference to internal and/or furloughed employees.
#LI-remote
*CAJM
#LI-LP1
BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor to join the team.
Operations Supervisor
Full-time, home based in the US
Account : IMF
In this role you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance and coaching. You will be the primary point of contact for the team members and actively coaches and develops the team to meet and exceed all performance targets.
This position demonstrates an extensive understanding and applicability of all areas in the travel industry. Works independently on requests as assigned and takes the initiative to provide assistance.
We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.
A snapshot of this opportunity
Expertly use the appropriate the BCD Travel tools and systems to complete requests
Search and confirm travel reservations for the customer
Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Excellent knowledge and application of travel supplier rules
Can fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Supports BCD Travel and client driven initiatives
Proactively provides feedback to management to avoid future customer issues
Accurately logs the complaint in the BCD Travel systems
Review team issues, determine root causes, alternative solutions and provide feedback to the individual and the team
Always searches for opportunities to move market share to BCD Travel preferred suppliers
Ensures team members are kept up to date with new policies, procedures and announcements
Oversees and assists the team members in balancing priorities and managing their workload so team KPIs are consistently achieved
Works with performance data to maximum the effectiveness and efficiency of the team
Assists in the hiring and on-boarding of new employees
General Management Responsibilities
Manages all key performance metrics evaluating or implementing and reviewing measurements, coaching and continuous improvement
Responsible for all assigned administrative tasks
Performs quality management such as error management
Completes administrative tasks as assigned
Conducts meetings and training sessions as appropriate
Aids in Disaster Recovery plans and efforts
How you can set yourself apart
Degree in tourism-related field or Bachelor degree, or equivalent work experience
Experience in the corporate travel management industry
Solid working knowledge of the travel industry, policies, procedures and processes
Advanced skills on travel industry systems, including Sabre GDS
Strong verbal and written communication skills in designated languages
Proven ability to handle multiple priorities simultaneously
Able to work independently, exercising discretion and judgment
Demonstrated excellent professional customer service and problem resolution skills
Strong problem solving and/or critical thinking skills
Proficiency in Microsoft Office applications
Demonstrated internet research skills for customer information
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .
Interested?
Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.
Stay informed about new career opportunities at BCD Travel
Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.
*Note: We'll give preference to internal and/or furloughed employees.
#LI-remote
*CAJM
#LI-LP1
BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.
VP, Live Events and Operations
At BCD, we produce live, virtual and hybrid events, as well as a range of dynamic content that our clients use across live and digital channels. We love what we do. We hustle. We have fun. We take our work seriously. But not ourselves.
At the center of our business is the beating heart of production - bringing a creative vision for an unforgettable experience to life using ideas, technology, equipment, planning and a whole lot more. The VP, Live Events and Operations plays one of the most critical roles in our business, leading the team that executes every one of our clients' live events and oversees the overall operations of our business. This person manages both production and technology leaders, as well as provides agency and thought leadership in both areas. They partner closely with our operations team to deliver both the infrastructure that keeps our agency running, and the infrastructure on which our clients' events are built.
The goal for this role is to bring BCD level operational excellence to the production business unit. This person also plays an important role in the growth, scaling and profitability of our business, helping protocols, processes and pricing that deliver strong financial results year after year. Significant progress can be made in the financial and operational management of this business unit, and this leader will be relied upon for their leadership in this area.
WHAT YOU'LL BE DOING
Finance
Co-own with the GM of Production and Content the P&L for this group
Co-own our budgeting process for the agency
Direct the operational financial processes like billing and invoicing
Direct Production and Content's pricing strategey
Evaluate current processes and implement new ones
Operations
Oversee all agency operations
Own and Improve the overall processes and systems in place to improve consistency, accountability and profitability
Find redundant tasks inside of the organization and pull them from their existing areas into operations (ie budgeting, scheduling of personell, etc)
Innovation and thought leadership
Help improve our processes as they relate to operations and finance.
Partner with the leadership team to create new customer offerings and capabilities
Dream big; help our team dream big; have fun; carry the spirit that is the -Creative- in
Live Event Produciton
Oversee the Production team, comprised of the Director of Live Events, Producers, and Production Managers who coordinate and manage pre-production for shows and events
Direct them as they manage and grow relationships with customers and suppliers
Develop systems and processes the streamline the consistent delivery of live events
Implement systems and processes to that improve profitability of this category
SKILLS AND QUALITIES YOU'LL NEED
Flexible, easy-going attitude - culture fit for the creative production team
Strong ability not only to solve problems, but also to predict and prevent problems with solutions
Strong Financial Accumen
Strong background in developing new systems processes to drive efficiency and profitability
Reliable, consistent performance,
Has an education and/or profound experience and talent in a diverse set of operational roles
Willingness to learn new skills/fields including live event production, broadcast video systems and their practical application in live and virtual environments
Can travel easily for out-of-town work (we operate in a diverse and ever-expanding geographical market) - 25%
Operates well independently with a drive to set and attain goals independently
ORGANIZATIONAL RELATIONSHIPS
This is a one of the most critical across our organization. This person works closely the agency's senior leaders and helps maintain its healthy center of gravity.
This role reports to the GM, Production and Content
It's peers are Executive Creative Director, Experience and Exectutive Creative Director Content
#Li-Remote
#LI-KW1
#LI-LZ1
116999
BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor to join the team.
Operations Supervisor
Full-time, home based in the US
Account : IMF
In this role you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance and coaching. You will be the primary point of contact for the team members and actively coaches and develops the team to meet and exceed all performance targets.
This position demonstrates an extensive understanding and applicability of all areas in the travel industry. Works independently on requests as assigned and takes the initiative to provide assistance.
We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.
A snapshot of this opportunity
Expertly use the appropriate the BCD Travel tools and systems to complete requests
Search and confirm travel reservations for the customer
Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Excellent knowledge and application of travel supplier rules
Can fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Supports BCD Travel and client driven initiatives
Proactively provides feedback to management to avoid future customer issues
Accurately logs the complaint in the BCD Travel systems
Review team issues, determine root causes, alternative solutions and provide feedback to the individual and the team
Always searches for opportunities to move market share to BCD Travel preferred suppliers
Ensures team members are kept up to date with new policies, procedures and announcements
Oversees and assists the team members in balancing priorities and managing their workload so team KPIs are consistently achieved
Works with performance data to maximum the effectiveness and efficiency of the team
Assists in the hiring and on-boarding of new employees
General Management Responsibilities
Manages all key performance metrics evaluating or implementing and reviewing measurements, coaching and continuous improvement
Responsible for all assigned administrative tasks
Performs quality management such as error management
Completes administrative tasks as assigned
Conducts meetings and training sessions as appropriate
Aids in Disaster Recovery plans and efforts
How you can set yourself apart
Degree in tourism-related field or Bachelor degree, or equivalent work experience
Experience in the corporate travel management industry
Solid working knowledge of the travel industry, policies, procedures and processes
Advanced skills on travel industry systems, including Sabre GDS
Strong verbal and written communication skills in designated languages
Proven ability to handle multiple priorities simultaneously
Able to work independently, exercising discretion and judgment
Demonstrated excellent professional customer service and problem resolution skills
Strong problem solving and/or critical thinking skills
Proficiency in Microsoft Office applications
Demonstrated internet research skills for customer information
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .
Interested?
Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.
Stay informed about new career opportunities at BCD Travel
Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.
*Note: We'll give preference to internal and/or furloughed employees.
#LI-remote
*CAJM
#LI-LP1
BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.
Creative Writer
What if we put out a call for someone who is as good identifying efficiencies in processes as they are telling wonderfully creative stories? What if we knew it was possible to use both your left and right brain to deliver great work, and all we needed was someone to prove us right? What if we said we were the perfect fit for someone who is ready to dig in and grow?
Join me on this journey: A Fortune 500 company wants to work with a new agency, they just don't know that it's us yet. You spring into action and organize a team of folks who are at the top of their game to weave a narrative that will sell us before we're even done with our pitch. Using your skills as a writer, project manager, data analyst, and generally wonderful person, you help define our future as a business and ensure we have the best possible opportunity of winning all of the best opportunities that are possible.. and then some.
At L37, we deliver live events and creative media, and our Creative / New Business team is responsible for leading the development of original, compelling proposals and ideas. We lead creative discovery sessions. We brainstorm with ease and lead pitch efforts effectively. We articulate ideas in the form of writing, presenting, visualizing and more. And we guide, and facilitate teams of creative professionals in the execution of those ideas as seeds, and watch as they grown into campaigns, events, videos, presentations and more.
We are organized, creative, fun, warm, and flexible team players who are willing to go the extra mile. This person will join our experiential team and report directly to our Executive Creative Director.
WHAT YOU'LL BE DOING
Collaborate with and support the Executive Creative Director and Creative Director team and the direction they set for the agency
Leading and supporting relationships with new and existing clients, helping tell a story to win them over
Leading the creative proposal process, including:
Discovery
Brainstorming
Creative idea development and articulation
Information gathering and collation
Pitching and presenting
Finalizing
Post-pitch analytics and process improvements
Pitch and present ideas in a live environment for a variety of projects and clients: the Creative Director team is our core pitch team, and plays a big role in new business proposals and presentations
Help drive the new business process, including:
High email responsiveness, communications and teamwork
Working fluidly across the Media & Production team BCDM&E
Attending 4-5 meetings per proposal
Creative concepting and ideation
Event and experience ideas
Content ideas
Virtual / broadcast solution recommendations
Writing
Presentation copywriting
Working with the graphics team
Business sense, for budgeting
Presenting and pitching
Lead (in some cases) or participate in (in more cases) the pre-production process. You don't need to execute these activities, just manage the process around them effectively:
creative brainstorm
script writing
storyboarding
theme development
Guiding the execution of the creative idea throughout the process, working across teams and job types fluently
Partnering with inter-agency teams to understand client needs and deliver effective creative solutions
Providing lateral leadership across these teams; helping gain alignment; helping problem solve; helping a diverse team maintain focus on the original creative idea
The obligatory -cross functional team player- working with sales, account management, production, and creative to develop creative concepts for both new and existing clients
SKILLS YOU'LL NEED
An outgoing personality and a great sense of humor
Excellent verbal and written communication skills
Strong skills and experience in writing, presentation development and live presentation
Able to adhere to tight deadlines; and achieve quick turnarounds
Strong multi-tasking skills with a deep project management background
Team-first attitude - no job too big; no job too small
Microsoft Office Suite (Excel/PPT etc.), Keynote, Mac OSX proficiency.
Adobe Creative Suite skill preferred
Working knowledge of current technologies and their creative applications (virtual events, AR/VR, etc.)
Bachelor's degree (preferably in media production or a related field, but, if you learned this by doing, well done, and we can still talk)
A secret talent like juggling, riding a unicycle, or performing an accent
#LI-KW1
#LI-LZ1
116999
BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor to join the team.
Operations Supervisor
Full-time, home based in the US
Account : IMF
In this role you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance and coaching. You will be the primary point of contact for the team members and actively coaches and develops the team to meet and exceed all performance targets.
This position demonstrates an extensive understanding and applicability of all areas in the travel industry. Works independently on requests as assigned and takes the initiative to provide assistance.
We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.
A snapshot of this opportunity
Expertly use the appropriate the BCD Travel tools and systems to complete requests
Search and confirm travel reservations for the customer
Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Excellent knowledge and application of travel supplier rules
Can fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Supports BCD Travel and client driven initiatives
Proactively provides feedback to management to avoid future customer issues
Accurately logs the complaint in the BCD Travel systems
Review team issues, determine root causes, alternative solutions and provide feedback to the individual and the team
Always searches for opportunities to move market share to BCD Travel preferred suppliers
Ensures team members are kept up to date with new policies, procedures and announcements
Oversees and assists the team members in balancing priorities and managing their workload so team KPIs are consistently achieved
Works with performance data to maximum the effectiveness and efficiency of the team
Assists in the hiring and on-boarding of new employees
General Management Responsibilities
Manages all key performance metrics evaluating or implementing and reviewing measurements, coaching and continuous improvement
Responsible for all assigned administrative tasks
Performs quality management such as error management
Completes administrative tasks as assigned
Conducts meetings and training sessions as appropriate
Aids in Disaster Recovery plans and efforts
How you can set yourself apart
Degree in tourism-related field or Bachelor degree, or equivalent work experience
Experience in the corporate travel management industry
Solid working knowledge of the travel industry, policies, procedures and processes
Advanced skills on travel industry systems, including Sabre GDS
Strong verbal and written communication skills in designated languages
Proven ability to handle multiple priorities simultaneously
Able to work independently, exercising discretion and judgment
Demonstrated excellent professional customer service and problem resolution skills
Strong problem solving and/or critical thinking skills
Proficiency in Microsoft Office applications
Demonstrated internet research skills for customer information
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .
Interested?
Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.
Stay informed about new career opportunities at BCD Travel
Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.
*Note: We'll give preference to internal and/or furloughed employees.
#LI-remote
*CAJM
#LI-LP1
BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor to join the team.
Operations Supervisor
Full-time, home based in the US
Account : IMF
In this role you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance and coaching. You will be the primary point of contact for the team members and actively coaches and develops the team to meet and exceed all performance targets.
This position demonstrates an extensive understanding and applicability of all areas in the travel industry. Works independently on requests as assigned and takes the initiative to provide assistance.
We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.
A snapshot of this opportunity
Expertly use the appropriate the BCD Travel tools and systems to complete requests
Search and confirm travel reservations for the customer
Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Excellent knowledge and application of travel supplier rules
Can fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Supports BCD Travel and client driven initiatives
Proactively provides feedback to management to avoid future customer issues
Accurately logs the complaint in the BCD Travel systems
Review team issues, determine root causes, alternative solutions and provide feedback to the individual and the team
Always searches for opportunities to move market share to BCD Travel preferred suppliers
Ensures team members are kept up to date with new policies, procedures and announcements
Oversees and assists the team members in balancing priorities and managing their workload so team KPIs are consistently achieved
Works with performance data to maximum the effectiveness and efficiency of the team
Assists in the hiring and on-boarding of new employees
General Management Responsibilities
Manages all key performance metrics evaluating or implementing and reviewing measurements, coaching and continuous improvement
Responsible for all assigned administrative tasks
Performs quality management such as error management
Completes administrative tasks as assigned
Conducts meetings and training sessions as appropriate
Aids in Disaster Recovery plans and efforts
How you can set yourself apart
Degree in tourism-related field or Bachelor degree, or equivalent work experience
Experience in the corporate travel management industry
Solid working knowledge of the travel industry, policies, procedures and processes
Advanced skills on travel industry systems, including Sabre GDS
Strong verbal and written communication skills in designated languages
Proven ability to handle multiple priorities simultaneously
Able to work independently, exercising discretion and judgment
Demonstrated excellent professional customer service and problem resolution skills
Strong problem solving and/or critical thinking skills
Proficiency in Microsoft Office applications
Demonstrated internet research skills for customer information
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .
Interested?
Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.
Stay informed about new career opportunities at BCD Travel
Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.
*Note: We'll give preference to internal and/or furloughed employees.
#LI-remote
*CAJM
#LI-LP1
BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor to join the team.
Operations Supervisor
Full-time, home based in the US
Account : IMF
In this role you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance and coaching. You will be the primary point of contact for the team members and actively coaches and develops the team to meet and exceed all performance targets.
This position demonstrates an extensive understanding and applicability of all areas in the travel industry. Works independently on requests as assigned and takes the initiative to provide assistance.
We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.
A snapshot of this opportunity
Expertly use the appropriate the BCD Travel tools and systems to complete requests
Search and confirm travel reservations for the customer
Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Excellent knowledge and application of travel supplier rules
Can fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Supports BCD Travel and client driven initiatives
Proactively provides feedback to management to avoid future customer issues
Accurately logs the complaint in the BCD Travel systems
Review team issues, determine root causes, alternative solutions and provide feedback to the individual and the team
Always searches for opportunities to move market share to BCD Travel preferred suppliers
Ensures team members are kept up to date with new policies, procedures and announcements
Oversees and assists the team members in balancing priorities and managing their workload so team KPIs are consistently achieved
Works with performance data to maximum the effectiveness and efficiency of the team
Assists in the hiring and on-boarding of new employees
General Management Responsibilities
Manages all key performance metrics evaluating or implementing and reviewing measurements, coaching and continuous improvement
Responsible for all assigned administrative tasks
Performs quality management such as error management
Completes administrative tasks as assigned
Conducts meetings and training sessions as appropriate
Aids in Disaster Recovery plans and efforts
How you can set yourself apart
Degree in tourism-related field or Bachelor degree, or equivalent work experience
Experience in the corporate travel management industry
Solid working knowledge of the travel industry, policies, procedures and processes
Advanced skills on travel industry systems, including Sabre GDS
Strong verbal and written communication skills in designated languages
Proven ability to handle multiple priorities simultaneously
Able to work independently, exercising discretion and judgment
Demonstrated excellent professional customer service and problem resolution skills
Strong problem solving and/or critical thinking skills
Proficiency in Microsoft Office applications
Demonstrated internet research skills for customer information
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .
Interested?
Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.
Stay informed about new career opportunities at BCD Travel
Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.
*Note: We'll give preference to internal and/or furloughed employees.
#LI-remote
*CAJM
#LI-LP1
BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor to join the team.
Operations Supervisor
Full-time, home based in the US
Account : IMF
In this role you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance and coaching. You will be the primary point of contact for the team members and actively coaches and develops the team to meet and exceed all performance targets.
This position demonstrates an extensive understanding and applicability of all areas in the travel industry. Works independently on requests as assigned and takes the initiative to provide assistance.
We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.
A snapshot of this opportunity
Expertly use the appropriate the BCD Travel tools and systems to complete requests
Search and confirm travel reservations for the customer
Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Excellent knowledge and application of travel supplier rules
Can fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Supports BCD Travel and client driven initiatives
Proactively provides feedback to management to avoid future customer issues
Accurately logs the complaint in the BCD Travel systems
Review team issues, determine root causes, alternative solutions and provide feedback to the individual and the team
Always searches for opportunities to move market share to BCD Travel preferred suppliers
Ensures team members are kept up to date with new policies, procedures and announcements
Oversees and assists the team members in balancing priorities and managing their workload so team KPIs are consistently achieved
Works with performance data to maximum the effectiveness and efficiency of the team
Assists in the hiring and on-boarding of new employees
General Management Responsibilities
Manages all key performance metrics evaluating or implementing and reviewing measurements, coaching and continuous improvement
Responsible for all assigned administrative tasks
Performs quality management such as error management
Completes administrative tasks as assigned
Conducts meetings and training sessions as appropriate
Aids in Disaster Recovery plans and efforts
How you can set yourself apart
Degree in tourism-related field or Bachelor degree, or equivalent work experience
Experience in the corporate travel management industry
Solid working knowledge of the travel industry, policies, procedures and processes
Advanced skills on travel industry systems, including Sabre GDS
Strong verbal and written communication skills in designated languages
Proven ability to handle multiple priorities simultaneously
Able to work independently, exercising discretion and judgment
Demonstrated excellent professional customer service and problem resolution skills
Strong problem solving and/or critical thinking skills
Proficiency in Microsoft Office applications
Demonstrated internet research skills for customer information
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .
Interested?
Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.
Stay informed about new career opportunities at BCD Travel
Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.
*Note: We'll give preference to internal and/or furloughed employees.
#LI-remote
*CAJM
#LI-LP1
BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor to join the team.
Operations Supervisor
Full-time, home based in the US
Account : IMF
In this role you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance and coaching. You will be the primary point of contact for the team members and actively coaches and develops the team to meet and exceed all performance targets.
This position demonstrates an extensive understanding and applicability of all areas in the travel industry. Works independently on requests as assigned and takes the initiative to provide assistance.
We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.
A snapshot of this opportunity
Expertly use the appropriate the BCD Travel tools and systems to complete requests
Search and confirm travel reservations for the customer
Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Excellent knowledge and application of travel supplier rules
Can fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Supports BCD Travel and client driven initiatives
Proactively provides feedback to management to avoid future customer issues
Accurately logs the complaint in the BCD Travel systems
Review team issues, determine root causes, alternative solutions and provide feedback to the individual and the team
Always searches for opportunities to move market share to BCD Travel preferred suppliers
Ensures team members are kept up to date with new policies, procedures and announcements
Oversees and assists the team members in balancing priorities and managing their workload so team KPIs are consistently achieved
Works with performance data to maximum the effectiveness and efficiency of the team
Assists in the hiring and on-boarding of new employees
General Management Responsibilities
Manages all key performance metrics evaluating or implementing and reviewing measurements, coaching and continuous improvement
Responsible for all assigned administrative tasks
Performs quality management such as error management
Completes administrative tasks as assigned
Conducts meetings and training sessions as appropriate
Aids in Disaster Recovery plans and efforts
How you can set yourself apart
Degree in tourism-related field or Bachelor degree, or equivalent work experience
Experience in the corporate travel management industry
Solid working knowledge of the travel industry, policies, procedures and processes
Advanced skills on travel industry systems, including Sabre GDS
Strong verbal and written communication skills in designated languages
Proven ability to handle multiple priorities simultaneously
Able to work independently, exercising discretion and judgment
Demonstrated excellent professional customer service and problem resolution skills
Strong problem solving and/or critical thinking skills
Proficiency in Microsoft Office applications
Demonstrated internet research skills for customer information
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .
Interested?
Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.
Stay informed about new career opportunities at BCD Travel
Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.
*Note: We'll give preference to internal and/or furloughed employees.
#LI-remote
*CAJM
#LI-LP1
BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.
Do you want to work in a fast-paced and exciting environment, where no two days are the same? We've got a great opportunity for Operations Supervisor to join the team.
Operations Supervisor
Full-time, home based in the US
Account : IMF
In this role you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing assistance and coaching. You will be the primary point of contact for the team members and actively coaches and develops the team to meet and exceed all performance targets.
This position demonstrates an extensive understanding and applicability of all areas in the travel industry. Works independently on requests as assigned and takes the initiative to provide assistance.
We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.
A snapshot of this opportunity
Expertly use the appropriate the BCD Travel tools and systems to complete requests
Search and confirm travel reservations for the customer
Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
Excellent knowledge and application of travel supplier rules
Can fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Supports BCD Travel and client driven initiatives
Proactively provides feedback to management to avoid future customer issues
Accurately logs the complaint in the BCD Travel systems
Review team issues, determine root causes, alternative solutions and provide feedback to the individual and the team
Always searches for opportunities to move market share to BCD Travel preferred suppliers
Ensures team members are kept up to date with new policies, procedures and announcements
Oversees and assists the team members in balancing priorities and managing their workload so team KPIs are consistently achieved
Works with performance data to maximum the effectiveness and efficiency of the team
Assists in the hiring and on-boarding of new employees
General Management Responsibilities
Manages all key performance metrics evaluating or implementing and reviewing measurements, coaching and continuous improvement
Responsible for all assigned administrative tasks
Performs quality management such as error management
Completes administrative tasks as assigned
Conducts meetings and training sessions as appropriate
Aids in Disaster Recovery plans and efforts
How you can set yourself apart
Degree in tourism-related field or Bachelor degree, or equivalent work experience
Experience in the corporate travel management industry
Solid working knowledge of the travel industry, policies, procedures and processes
Advanced skills on travel industry systems, including Sabre GDS
Strong verbal and written communication skills in designated languages
Proven ability to handle multiple priorities simultaneously
Able to work independently, exercising discretion and judgment
Demonstrated excellent professional customer service and problem resolution skills
Strong problem solving and/or critical thinking skills
Proficiency in Microsoft Office applications
Demonstrated internet research skills for customer information
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .
Interested?
Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.
Stay informed about new career opportunities at BCD Travel
Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.
*Note: We'll give preference to internal and/or furloughed employees.
#LI-remote
*CAJM
#LI-LP1
BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.
