Company Detail

Job Description

7187 - Baton Rouge - 6768 Siegen Ln, Baton Rouge, Louisiana, 70809

CarMax, the way your career should be!

Summary:

Peer leader to Business Office Associates, responsible for cash management, processing and auditing of paperwork associated with sales, and providing exceptional customer service.

Essential Duties And Responsibilities:

• Mentors Business Office Associates assisting them with their development and training

• Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines

• Participates in the rotation of the -Manager on Duty- role - responsible for delegating and directing the business office work flow, answering questions related to transactions, handling customer issues/concerns and following up on delegated business office work tasks

• Delegates and follows up on various business office tasks

• Provides customer service by listening, answering customer questions and explaining paperwork process

• Processes paperwork associated with retail automobile sales including printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and titling, and auditing completed paperwork

• Processes paperwork associated with an appraisal lane purchase including title collection calls and follow up, obtaining proper paperwork and signatures from customers and sending appropriate documentation to Corporate for funding of drafts

• Manages cash including receiving and counting money, distributing funds, preparing deposits and handling of the safe with considerations to security

• Processes paperwork affiliated with the state DMV. This includes submitting paperwork necessary to title and register a vehicle for a customer after the sale

• Clerical responsibilities including copying, filing and answering phones

• May assist in hiring process by attending job fairs and performing interviews in partnership with a manager

Qualifications:

Work requires ability to:

• Create and maintain a positive work environment

• Delegate effectively

• Follow up

• Make decisions using independent and sound judgment

• Resolve customer and associate issues

• Read, interpret and transcribe data in order to maintain accurate records

• Understand numeric filing system

• Use word processing, spreadsheet and other programs, displaying intermediate PC skills

• Multi-task in a high energy, fast-pace work environment

• Lift objects that weigh as much as 15-20 lbs

• Speak and listen effectively in dealing with internal and external customers in person and over the phone

• Complete CarMax provided training on the functional areas of the Business Office, allowing for cross-training and full coverage of Business Office

Working Conditions:

• Pleasant but noisy office environment

• May require walking or standing for extended periods of time

• Flexible work hours with opening and closing shifts that may include nights, weekends, holidays and 12-hour days

• Wears CarMax clothing (acquired through the company) at all times while working in the store

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

6152 - Springfield MO - 3344 E Cherry Street, Springfield, Missouri, 65802

CarMax, the way your career should be!

About this job

Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will be the vital link between a customer's online buying experience to their home delivery, providing an iconic car-buying experience. As a Vehicle Delivery Driver, you will need more than just driving skills. You will be responsible for loading and unloading a customer's vehicle, delivering paperwork for signature, and probably the most gratifying part of the process, handing over a set of keys to customers to enjoy their new car!

What you will do - Essential Responsibilities

• Operating a two-car hauler for customer vehicle deliveries. In most states, a Class A, B, or C commercial driver's license is not necessary. See qualifications and requirements for more details

• Load, transport and off-load CarMax vehicles at various locations to ensure the right vehicle is in the right place at the right time for our CarMax teams and customers

• Facilitate the completion of Home Delivery transactions

• Interact with customers, other associates and team members to provide outstanding internal and external customer service.

• Perform a brief and guided condition verification for vehicles being transported to a CarMax location

• Verify that all vehicles meet CarMax's cosmetic standards before being delivered to a customer.

• Carry out daily equipment inspections to ensure our transport operations run smoothly and safely

• Maintain all necessary logs and documentation as required by company.

Be part of the team that's driving up standards

We're setting new standards for the auto industry, and that includes the challenges and rewards offered at CarMax. Driving a company-owned truck, you will be responsible for vehicle deliveries. More than a driver, you will be the face of CarMax, making the most of your strong communication and teamwork skills. In addition, you will enjoy a generous range of company benefits including paid vacation, health and welfare benefits such as medical, dental, vision, EAP, as well as 401k retirement savings plans, and car purchase discounts.

Qualifications and Requirements

• Must be 21 years of age or older

• Valid state-issued driver's license

• Class B CDL preferred

• Additional Licensing and Endorsement requirements may apply for select states

• Illinois - Class C Driver's License Required

• Indiana - Class D Driver's License with a -For Hire- endorsement required

• Louisiana - Class D Chauffeur's License required

• Mississippi - Class D Commercial License required

• Driving record with no more than 6 penalty points within the last three years

• 1+ year of customer service experience

• 1+ year of delivery driving experience

• Good communication and teamwork skills

• Must possess DOT Medical Card or must be able to pass DOT certified Medical Exam to obtain DOT Medical Card within 28 days of hire

• Adherence to all applicable CarMax policies and procedures,

• Able to lift heavy objects (up to 50 lbs) and winch transported vehicles during the loading process

• Proficient in operating a manual transmission

• Willingness to work outdoors in various weather conditions

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

8490 - Wisconsin - Remote CAR - Remote, Madison, Wisconsin, 53703

CarMax, the way your career should be!

Provide an iconic customer experience

Ensuring todays customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. As a Customer Experience Consultant, you will be the vital link between a customer's at-home and in-store CarMax experience, providing a simple and seamless process. Responding to sales leads and customer inquiries, you will drive traffic to CarMax stores to ensure each customer finds the right vehicle for them. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.

What you will do - Essential responsibilities

• Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase

• Use your knowledge of the CarMax inventory to guide customers towards vehicles that meet their needs

• Ensure a seamless transition from online to in-store purchasing to provide an unrivaled customer service experience

• Mentor others as your skillset expands

• Acquire the Automotive Sales Persons License in specific states - may require testing and travel as some states request physical presence to apply for the license.

Learn and succeed as part of a team

This is a high-energy sales environment where you will work as a team to meet goals and provide exceptional customer service. We're not your average call center. We'll give you everything you need to be the best you can be. You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We work and learn as a team and the prospects are bright for sales professionals who aspire to become mentors, managers and business leaders.

Qualifications and requirements

• Sales and customer service experience, in an area such as retail, is preferred

• Thrive in a fast-paced environment

• Good listening skills and a strong customer focus

• Strong written and verbal communication skills

• Flexible work hours with shifts that may include nights, weekends, and holidays

• *Must live in Wisconsin AND within 1hr of Kenosha, WI*

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

6016 - Lakeland - 3223 N US Highway 98, Lakeland, Florida, 33805

CarMax, the way your career should be!

About this job

As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.

What you will do - Essential Responsibilities

• Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications

• Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals

• Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory

• Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards

• Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management

• Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing

Purpose of the role

This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrate exceptional communication skills

• Display confidence in self, the product and CarMax

• Ability to build and maintain strong relationships

• Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun

• Balance the needs of the Customer and the business when making decisions

• Seek to fully understand and meet Customer needs

• Create win-win solutions to Customer issues

• Get work done well, on time and follow the right process

• Drive work processes and pay close attention to detail

• Perform multiple duties in a high energy, fast-paced working environment

• Read, interpret and transcribe data in order to maintain accurate records

• Lift objects that weigh as much as 25 lbs.

Education and/or Experience

• High School Diploma, or equivalent

• Sales and customer service experience, in an area such as retail, preferred

• Valid Driver's License

• Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

6013 - Mechanicsburg - 6555 Carlisle Pike, Mechanicsburg, Pennsylvania, 17050

CarMax, the way your career should be!

An opportunity in the auto industry you can count on

If you want to build a career in the auto industry, start with a company that's leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We're proud to offer our customers vehicles they can rely on. It's made us the nation's largest retailer of used cars and a place where you can build a rewarding future.

What you will do - Essential responsibilities

• Log and track deliveries and vehicle inventory

• Move cars around the site so they are available for customers to view

• Ensure our locations are always welcoming to customers

• Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve

• Learn about delivering great customer experiences from an expert team

Build your success on ours

Inventory Associates are always busy and never stop learning in the fast-paced environment of a CarMax store. Everyone's contribution counts to deliver a great experience for customers. CarMax brings out the best in you as you bring out the best in our cars through your teamwork and attention to detail. Our associates enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.

Qualifications and requirements

• A high level of motivation

• Possession of a valid driver's license

• Good communication and teamwork skills

• Work outdoors in all types of weather

• Flexibility to work evenings and weekends

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7243 - Lithia Springs - 1977 Thornton Rd, Lithia Springs, Georgia, 30122

CarMax, the way your career should be!

About this job

Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will be the vital link between a customer's online buying experience to their home delivery, providing an iconic car-buying experience. As a Vehicle Delivery Driver, you will need more than just driving skills. You will be responsible for loading and unloading a customer's vehicle, delivering paperwork for signature, and probably the most gratifying part of the process, handing over a set of keys to customers to enjoy their new car!

What you will do - Essential Responsibilities

• Operating a two-car hauler for customer vehicle deliveries. In most states, a Class A, B, or C commercial driver's license is not necessary. See qualifications and requirements for more details

• Load, transport and off-load CarMax vehicles at various locations to ensure the right vehicle is in the right place at the right time for our CarMax teams and customers

• Facilitate the completion of Home Delivery transactions

• Interact with customers, other associates and team members to provide outstanding internal and external customer service.

• Perform a brief and guided condition verification for vehicles being transported to a CarMax location

• Verify that all vehicles meet CarMax's cosmetic standards before being delivered to a customer.

• Carry out daily equipment inspections to ensure our transport operations run smoothly and safely

• Maintain all necessary logs and documentation as required by company.

Be part of the team that's driving up standards

We're setting new standards for the auto industry, and that includes the challenges and rewards offered at CarMax. Driving a company-owned truck, you will be responsible for vehicle deliveries. More than a driver, you will be the face of CarMax, making the most of your strong communication and teamwork skills. In addition, you will enjoy a generous range of company benefits including paid vacation, health and welfare benefits such as medical, dental, vision, EAP, as well as 401k retirement savings plans, and car purchase discounts.

Qualifications and Requirements

• Must be 21 years of age or older

• Valid state-issued driver's license

• Class B CDL preferred

• Additional Licensing and Endorsement requirements may apply for select states

• Illinois - Class C Driver's License Required

• Indiana - Class D Driver's License with a -For Hire- endorsement required

• Louisiana - Class D Chauffeur's License required

• Mississippi - Class D Commercial License required

• Driving record with no more than 6 penalty points within the last three years

• 1+ year of customer service experience

• 1+ year of delivery driving experience

• Good communication and teamwork skills

• Must possess DOT Medical Card or must be able to pass DOT certified Medical Exam to obtain DOT Medical Card within 28 days of hire

• Adherence to all applicable CarMax policies and procedures,

• Able to lift heavy objects (up to 50 lbs) and winch transported vehicles during the loading process

• Proficient in operating a manual transmission

• Willingness to work outdoors in various weather conditions

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

6059 - Buffalo - 1881 Niagara Falls Boulevard, Amherst, New York, 14228

CarMax, the way your career should be!

About this job

As a Senior Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with other Customer Specialists in your store and teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. In addition, you will facilitate the direction of work and disseminate tasks from the management team to other Customers Specialists in all areas of work. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.

What you will do - Essential Responsibilities

• Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications

• Delegate and direct the store's workflow, answering questions related to any store transaction, handling customer issues/concerns and following up on delegated tasks

• Train and mentor new and existing associates

• Follow and execute strategies to achieve store's sales budgets

• Open and close the store as needed; provide periodic management coverage for the store in absence of the management team

• Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals

• Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory

• Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards

• Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management

• Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing

Purpose of the role

This is a high-energy retail sales environment where you will work as a team to meet goals, lead others and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will lead others to drive store strategies to achieve sales budgets, delegate and follow up on assigned tasks, and provide management coverage as needed. In addition, you will manage a variety of diverse tasks including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Create and maintain a positive work environment

• Demonstrate exceptional communication skills

• Display confidence in self, the product and CarMax

• Ability to build and maintain strong relationships

• Delegate effectively and follow up timely

• Make decisions using independent and sound judgement

• Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun

• Balance the needs of the Customer and the business when making decisions

• Create win-win solutions to Customer issues

• Get work done well, on time and follow the right process

• Drive work processes and pay close attention to detail

• Perform multiple duties in a high energy, fast-paced working environment

• Read, interpret and transcribe data in order to maintain accurate records

• Lift objects that weigh as much as 25 lbs.

Education and/or Experience

• High School Diploma, or equivalent

• Sales and customer service experience, in an area such as retail, preferred

• Valid Driver's License

• Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7171 - Gastonia - 1600 Remount Rd, Gastonia, North Carolina, 28054

CarMax, the way your career should be!

CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax

Ensure every vehicle is one our customers can rely on

At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax's high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we'll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning.

You will also enjoy a generous range of company benefits including:

• Paid time off

• Medical / dental coverage

• 401k with company match

• Vehicle discount

• Tuition reimbursement

• and more!

What you will do - Essential responsibilities

• Automotive Technicians diagnose, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease

• Work as part of a team to solve technical problems quickly and effectively

• Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles

• Follow and promote our high standards of safety, cleanliness and organization

Be part of a team that cares about customers and their cars

CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations.

Qualifications and requirements

• Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning

• Knowledge of health and safety compliance

• Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time

• Manage multiple tasks in a fast-paced environment

• Good communication skills and attention to detail

• Possession of a valid driver's license

• Where required by State/Local law, maintain ASE Certification in Brakes A4 and Steering & Suspension A5

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7197 - South Boulevard - 10510 Cadillac St, Pineville, North Carolina, 28134

CarMax, the way your career should be!

About this job

Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will be the vital link between a customer's online buying experience to their home delivery, providing an iconic car-buying experience. As a Vehicle Delivery Driver, you will need more than just driving skills. You will be responsible for loading and unloading a customer's vehicle, delivering paperwork for signature, and probably the most gratifying part of the process, handing over a set of keys to customers to enjoy their new car!

What you will do - Essential Responsibilities

• Operating a two-car hauler for customer vehicle deliveries. In most states, a Class A, B, or C commercial driver's license is not necessary. See qualifications and requirements for more details

• Load, transport and off-load CarMax vehicles at various locations to ensure the right vehicle is in the right place at the right time for our CarMax teams and customers

• Facilitate the completion of Home Delivery transactions

• Interact with customers, other associates and team members to provide outstanding internal and external customer service.

• Perform a brief and guided condition verification for vehicles being transported to a CarMax location

• Verify that all vehicles meet CarMax's cosmetic standards before being delivered to a customer.

• Carry out daily equipment inspections to ensure our transport operations run smoothly and safely

• Maintain all necessary logs and documentation as required by company.

Be part of the team that's driving up standards

We're setting new standards for the auto industry, and that includes the challenges and rewards offered at CarMax. Driving a company-owned truck, you will be responsible for vehicle deliveries. More than a driver, you will be the face of CarMax, making the most of your strong communication and teamwork skills. In addition, you will enjoy a generous range of company benefits including paid vacation, health and welfare benefits such as medical, dental, vision, EAP, as well as 401k retirement savings plans, and car purchase discounts.

Qualifications and Requirements

• Must be 21 years of age or older

• Valid state-issued driver's license

• Class B CDL preferred

• Additional Licensing and Endorsement requirements may apply for select states

• Illinois - Class C Driver's License Required

• Indiana - Class D Driver's License with a -For Hire- endorsement required

• Louisiana - Class D Chauffeur's License required

• Mississippi - Class D Commercial License required

• Driving record with no more than 6 penalty points within the last three years

• 1+ year of customer service experience

• 1+ year of delivery driving experience

• Good communication and teamwork skills

• Must possess DOT Medical Card or must be able to pass DOT certified Medical Exam to obtain DOT Medical Card within 28 days of hire

• Adherence to all applicable CarMax policies and procedures,

• Able to lift heavy objects (up to 50 lbs) and winch transported vehicles during the loading process

• Proficient in operating a manual transmission

• Willingness to work outdoors in various weather conditions

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

About this job

At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. Working on many different aspects of the customer experience, our Senior Engineers research and discover new opportunities and shape products to fulfill them. From inception to completion, you will develop tools and technology, learning quickly from our spirit of experimentation. You will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that is right for them!

Oracle Integration Developer - Technical Lead

About this job

At CarMax, we are industry disruptors. At the heart of our innovation is new cloud platforms. The Senior Oracle Integration Engineer is responsible for design and development of integrations from primary systems to the Oracle cloud. In this role, you will be responsible for creating technical designs, build and unit testing for complex integrations between different systems using Oracle PaaS, OIC capabilities.

What you will do - Essential Responsibilities

• Develop and create technical integration designs

• Build and unit test complex integrations across different systems.

• Design applications that impact application environments within across the organization

• Recognizes areas of improvement in the development lifecycle within integrations and recommend action plans

• Create, review, and develop existing and new integrations

• Designs modifications to existing software, designs reusable components, and elimination of redundancy in designs throughout the environment

• Drives efficient resolution for system outages as well as performance and functional shortcomings

• Engages in a critical support situations and effectively, efficiently, and quickly drives to successful resolutions

• Investigates new technologies and techniques and researching ongoing industry developments

Purpose of the role

It takes a passion for technology to develop consistent and reliable data integrations. Working collaboratively and creatively as part of a close-knit delivery team, an integration developer will be part of the integration process from development to production.

The Senior Integration engineer works with the key teams to develop design patterns and integrations that get us relevant, accurate data to the Oracle platform. This position will work with various IT teams to ensure we are getting the most up to date, accurate information from our primary systems.

Qualifications and Requirements

Basic Qualifications

• 5 + years' experience developing Oracle PaaS products (OIC-integrations), required

• Bachelor's Degree in Computer Science, Decision Science, Engineering, Statistics, or a related field, or equivalent alternative education, skills, and/or practical experience is required

• At least 2 implementations of cloud integrations using OIC

• Hands-on developer knowledge of Oracle PL/SQL development

• Hands on experience with Oracle BIP report building

• Good understanding of Oracle PaaS for SaaS extension patterns

• Ability to independently manage the technical work and business stakeholder for end-to-end delivery

• Understanding of OCI and PaaS for SaaS architecture

• Understanding of Oracle Cloud SaaS and OCI application and integration data security

• Knowledge of Oracle Cloud ERP and SCM APIs/web services

• Knowledge of ATDB and DB design best practices

Work Location and Arrangement: This role will be based out of the Richmond, VA Technology Innovation Center or Dallas Tech Hub and have a Hybrid work arrangement

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will be considered for this specific role.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinkingaround the way cars are bought and soldhas helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Ouramazing team of more than 25,000 associates work together to deliver iconic customer experiences.Along the way,we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and areone of the FORTUNE 100 Best Companies to Work ForR.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

6042 - Cool Springs - 4075 Mallory Lane, Franklin, Tennessee, 37067

CarMax, the way your career should be!

An opportunity in the auto industry you can count on

If you want to build a career in the auto industry, start with a company that's leading the way. As an Inventory Associate, you will learn our business from the ground up, with a focus on giving our customers an exceptional experience. We're proud to offer our customers vehicles they can rely on. It's made us the nation's largest retailer of used cars and a place where you can build a rewarding future.

What you will do - Essential responsibilities

• Log and track deliveries and vehicle inventory

• Move cars around the site so they are available for customers to view

• Ensure our locations are always welcoming to customers

• Build your skills in cleaning, vacuuming and reconditioning cars to the standards our customers deserve

• Learn about delivering great customer experiences from an expert team

Build your success on ours

Inventory Associates are always busy and never stop learning in the fast-paced environment of a CarMax store. Everyone's contribution counts to deliver a great experience for customers. CarMax brings out the best in you as you bring out the best in our cars through your teamwork and attention to detail. Our associates enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.

Qualifications and requirements

• A high level of motivation

• Possession of a valid driver's license

• Good communication and teamwork skills

• Work outdoors in all types of weather

• Flexibility to work evenings and weekends

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

About this job

This Senior Manager, Health Benefits position serves on the Total Rewards leadership team and reports to the Director of Benefits. In addition to serving as a People Leader for a small team of Associates, this position leads Health Plan strategy, rate and budget setting, compliance, operations, vendor management, analytics and communications.

This position has overall accountability for Health programs such as:

• Medical/Rx, dental and vision plans

• Flexible Spending Accounts

• Wellbeing

• Benefits Administration

• Expert Medical Opinion

• Voluntary Benefits

• Executive Physicals

• Adoption Assistance

• Tuition Reimbursement

• Commuter Benefits

Purpose of the role

This role assists CarMax in staying on top of the Employee Health Benefits industry broadly as well as what other large, best-in-class employers are doing. This Senior Manager will leverage both market and CarMax-specific trends to support program changes or innovative strategies. This requires influential presentations to senior leaders in the organization and leadership of large cross-functional projects such as RFPs and plan implementations. It is critical to develop influential and effective relationships with internal teams such as Payroll, Legal, HRTS, Strategy, Procurement, other Total Rewards Managers, and also have a strong focus on managing external vendors to support and advance the Health programs. This role is expected to understand and effectively apply the relevant regulations to ensure CarMax plans remain compliant, in partnership with counsel. This Senior Manager guides, mentors, and removes barriers for a team of Analysts responsible for the day-to-day administration of the Health programs.

What you will do - Essential Responsibilities

• With oversight and accountability into the Benefits Director, this role is responsible for ideation and influence in the areas of Health Benefits plan design, strategy and innovation as well as contributing toward benchmarking and market research

• Owns, oversees and advances the Health Benefits programs

• Understands the connections, dependencies, and impacts within the various Health Benefits portfolio, to ensure operational complexities are expertly identified

• Utilizes strong vendor management skills to drive results and service levels

• Leverages exceptional communication skills to present to senior executives throughout the year and drive Associate engagement strategy for the Health Benefits programs

• With accountability into the Benefits Director and VP of Total Rewards, this role develops annual plan budgets; guide outside actuary in the development of self-funded rates for the medical, dental and vision plans to ensure the assumptions meet CarMax's needs

• Leverages knowledge of applicable laws and regulations to ensure CarMax is compliant across all of the Health Benefits programs, with the support of counsel

• Manage a team of Analysts; offer growth, development and mentorship to the team

Qualifications and Requirements

Education/Experience:

• 5+ years experience in employee benefits or other relevant/applicable work experience

• 2+ years experience managing people is preferred

The requirements listed below are representative of the knowledge, skill, and/or abilities for this position:

• Utilizes sound judgment to evaluate complex situations, make effective decisions, develop solutions, and recognize when executive escalation or engagement are appropriate; Able to navigate complex or situation-specific circumstances

• Execute at a high level of accuracy while balancing competing priorities and have an eye toward improvement, automation and simplification

• Strong relationship building skills

• Exceptional communication skills - both written and verbal - that reflect an understanding of unique audience (of all levels in the organization) needs; Active listener that makes adjustments as appropriate and seeks to ensure full understanding of needs

• Ability to motivate and influence others

• Willingness to be bold, challenge effectively and with positive intent

• Ability to effectively develop the unique talents of the team

• Proficiency in Microsoft Office suite required

• Experience with Workday is a plus, but not required

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144

CarMax, the way your career should be!

Deliver a world-class customer service experience

CarMax Auto Finance, in Kennesaw, GA, provides simple, seamless, and competitive financing for CarMax customers offering convenient payment methods. Our teams understand that the purchase of a vehicle is just the beginning, and we're committed to being there for our customers throughout every step and milestone during the life of the customer's loan. The Consultant, Credit is critical to the company delivering that iconic customer experience by manually reviewing and decisioning customer credit applications that cannot be systematically decisioned. This position offers a hybrid work arrangement (partial remote and partial in office) and a shift differential is offered to associates working evening and weekend shifts!

What you will do

• Approve, condition, or deny credit applications using prescribed criteria based on company policy and procedures. Accurately and timely communicate decisions to CarMax stores via company systems within company requirements

• Escalates accounts that fall outside of company policy

• Handle incoming calls from CarMax store associates and customers to educate, answer questions, and/or independently resolve issues regarding credit application status and decisions

• Assist with the timely and accurate processing of customer alerts in compliance with company guidelines

• Perform the above functions, as well as special projects as needed, within department metrics expectations and all State and Federal requirements

Use sound decision making skills in reviewing Credit Applications

The relationship between CarMax Auto Finance and the customer begins with the loan application process. Most applications are easily decisioned by cutting-edge, automatic system parameters - however, some may require special care and attention. That's where the Credit Consultant steps in. In this role, you will be entrusted with exercising your attention to detail and decision-making skills to review and verify these applications. Naturally, this role caters to those who thrive when given the chance to analyze and solve issues, doing so independently in a fast-paced, team-based environment. From verifying applications, to resolving customer issues, you will balance the needs of the customer with opportunities and risks of the business.

Qualifications and Requirements

• Bachelor's degree or minimum 1-2 years of applicable experience

• Familiarity with credit bureau reporting and understanding of FICO scores

• Strong attention to detail and sound judgement/independent decision-making ability

• Exceptional communication skills - particularly in effectively influencing peers and business partners

• Basic to moderate computer knowledge and proficiency, especially in MS Office Suite and financial systems

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7106 - Charlotte - 7700 Krefeld Dr, Charlotte, North Carolina, 28227

CarMax, the way your career should be!

Driven by the desire to provide an iconic customer experience

At CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us, and you will help each customer purchase the right car, not the most expensive one. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.

What you will do - Essential responsibilities

• Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs

• Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications

• Complete all relevant records and documentation to ensure smooth transactions for our customers

CarMax pays new Sales Consultants a competitive wage while training and through the first 640 hours of selling, after which commissions become the primary base of pay.

Learn and succeed as part of a team

This is a high energy sales environment where you will work as a team to meet goals and we'll give you everything you need to be successful. Auto sales experience is not necessary - we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we'll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team.

Qualifications and requirements

• Sales and customer service experience, in an area such as retail, is preferred

• Good listening skills and a strong customer focus

• High level of self-motivation

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

6052 - Mid Rivers Mall - 4990 N Service Rd, St. Peters, Missouri, 63376

CarMax, the way your career should be!

CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax

Ensure every vehicle is one our customers can rely on

At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax's high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. From repairing engines to adjusting steering and suspension and checking brakes, our Automotive Technicians bring out the best in every vehicle. And we'll help bring out the best in you too, being part of a skilled team, with a clean, modern, climate-controlled environment and production facilities for top-notch reconditioning.

You will also enjoy a generous range of company benefits including:

• Paid time off

• Medical / dental coverage

• 401k with company match

• Vehicle discount

• Tuition reimbursement

• and more!

What you will do - Essential responsibilities

• Automotive Technicians diagnose, recondition and repair vehicles to ensure CarMax customers can drive away feeling safe and at ease

• Work as part of a team to solve technical problems quickly and effectively

• Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles

• Follow and promote our high standards of safety, cleanliness and organization

Be part of a team that cares about customers and their cars

CarMax Automotive Technicians work in a fast-paced environment where motivation is key. Working together with other Automotive Technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you with training to acquire new skillsets and accreditations.

Qualifications and requirements

• Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning

• Knowledge of health and safety compliance

• Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time

• Manage multiple tasks in a fast-paced environment

• Good communication skills and attention to detail

• Possession of a valid driver's license

• Where required by State/Local law, maintain ASE Certification in Brakes A4 and Steering & Suspension A5

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7267 - Wichita - 10221 E Kellogg Dr, Wichita, Kansas, 67207

CarMax, the way your career should be!

Driven by the desire to provide an iconic customer experience

At CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us, and you will help each customer purchase the right car, not the most expensive one. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.

What you will do - Essential responsibilities

• Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs

• Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications

• Complete all relevant records and documentation to ensure smooth transactions for our customers

CarMax pays new Sales Consultants a competitive wage while training and through the first 640 hours of selling, after which commissions become the primary base of pay.

Learn and succeed as part of a team

This is a high energy sales environment where you will work as a team to meet goals and we'll give you everything you need to be successful. Auto sales experience is not necessary - we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we'll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team.

Qualifications and requirements

• Sales and customer service experience, in an area such as retail, is preferred

• Good listening skills and a strong customer focus

• High level of self-motivation

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7173 - Kansas City - 6801 E Frontage Rd, Merriam, Kansas, 66204

CarMax, the way your career should be!

Provide an iconic customer experience

Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and support the functions of all store departments. By handling administrative details for our store, you will ensure that our customers receive an iconic customer experience. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed, too.

What you will do - Essential responsibilities

• Complete administrative tasks to support all store departments

• Provide customer service by greeting customers and guiding them through paperwork

• Communicate effectively with customers and business partners

• Maintain coverage at information desk and answer multi-line phone system

Learn and succeed as part of a team

This is a high-energy office environment where you will work as a team to handle a wide range of customer interactions and make sure everything goes smoothly. Opening and closing the business office, completing financial transactions, and processing paperwork will require a high level of attention to detail. We work and learn as a team to prioritize the customer experience.

Qualifications and requirements

• Customer service experience

• Thrive in a fast-paced office environment

• Good listening skills and a strong customer focus

• Strong written and verbal communication skills

• Basic computer skills, including word processing and spreadsheets

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7173 - Kansas City - 6801 E Frontage Rd, Merriam, Kansas, 66204

CarMax, the way your career should be!

Provide an iconic customer experience

Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and support the functions of all store departments. By handling administrative details for our store, you will ensure that our customers receive an iconic customer experience. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed, too.

What you will do - Essential responsibilities

• Complete administrative tasks to support all store departments

• Provide customer service by greeting customers and guiding them through paperwork

• Communicate effectively with customers and business partners

• Maintain coverage at information desk and answer multi-line phone system

Learn and succeed as part of a team

This is a high-energy office environment where you will work as a team to handle a wide range of customer interactions and make sure everything goes smoothly. Opening and closing the business office, completing financial transactions, and processing paperwork will require a high level of attention to detail. We work and learn as a team to prioritize the customer experience.

Qualifications and requirements

• Customer service experience

• Thrive in a fast-paced office environment

• Good listening skills and a strong customer focus

• Strong written and verbal communication skills

• Basic computer skills, including word processing and spreadsheets

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

6094 - McKinney - 1441 N Central Expy, McKinney, Texas, 75070

CarMax, the way your career should be!

General Summary:

Under general supervision, deliver exceptional customer service by supporting the Service Department by assisting customers on the phone and in person before, during and after service/repair processes.

Principle Duties and Responsibilities:

Answer all incoming service calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer interaction.

Assist Customer Advisors/Service Consultants with customers when needed.

Answer basic service department questions, schedule service appointments, route customers' calls. Provide written messages to the responsible party in a timely manner.

Complete reminder calls for customers scheduled for an appointment

Assist the service department in contacting customers once special ordered parts have arrived to schedule appointments

Contact customers with Repair Requests to schedule appointments File repair orders and all supporting documentation daily.

Audit all sublet invoices to ensure they are processed and resolved per CarMax Guidelines. Ensure the loaner log and dealer tags are always in compliance with audit requirements.

Job Specifications:

Accountable to Associate 1 Competency Model

Demonstrate exceptional interpersonal, communication, and customer service skills.

Demonstrate exceptional telephone etiquette and active listening skills.

Execute Retail Service Standardized Work

Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes.

Maintain or exceed the CarMax guidelines for customer satisfaction.

Read, interpret and transcribe data in order to maintain proper records.

Intermediate computer skills including spreadsheet knowledge.

Service Operator Job Description

Successfully work with associates in other departments within the store.

Perform multiple duties in a high-energy, fast-paced working environment.

Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone.

Stay current in CarMax provided training in all areas of the Service process.

Possess intermediate computer skills

Working Conditions:

Primarily indoor environment; may include working at times in noisy conditions.

May require sitting or standing for extended periods of time.

Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.

Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.

Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies.

Disclaimer and Approvals:

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities.

CarMax is an Equal Opportunity Employer and complies with federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, disability and other protected characteristics. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax.

This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7129 - Buena Park - 6100 Auto Center Dr, Buena Park, California, 90621

CarMax, the way your career should be!

General Summary:

Under general supervision, deliver exceptional customer service by supporting the Service Department by assisting customers on the phone and in person before, during and after service/repair processes.

Principle Duties and Responsibilities:

Answer all incoming service calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer interaction.

Assist Customer Advisors/Service Consultants with customers when needed.

Answer basic service department questions, schedule service appointments, route customers' calls. Provide written messages to the responsible party in a timely manner.

Complete reminder calls for customers scheduled for an appointment

Assist the service department in contacting customers once special ordered parts have arrived to schedule appointments

Contact customers with Repair Requests to schedule appointments File repair orders and all supporting documentation daily.

Audit all sublet invoices to ensure they are processed and resolved per CarMax Guidelines. Ensure the loaner log and dealer tags are always in compliance with audit requirements.

Job Specifications:

Accountable to Associate 1 Competency Model

Demonstrate exceptional interpersonal, communication, and customer service skills.

Demonstrate exceptional telephone etiquette and active listening skills.

Execute Retail Service Standardized Work

Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes.

Maintain or exceed the CarMax guidelines for customer satisfaction.

Read, interpret and transcribe data in order to maintain proper records.

Intermediate computer skills including spreadsheet knowledge.

Service Operator Job Description

Successfully work with associates in other departments within the store.

Perform multiple duties in a high-energy, fast-paced working environment.

Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone.

Stay current in CarMax provided training in all areas of the Service process.

Possess intermediate computer skills

Working Conditions:

Primarily indoor environment; may include working at times in noisy conditions.

May require sitting or standing for extended periods of time.

Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.

Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.

Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies.

Disclaimer and Approvals:

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities.

CarMax is an Equal Opportunity Employer and complies with federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, disability and other protected characteristics. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax.

This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

6014 - Oxnard - 2001 Lockwood Street, Oxnard, California, 93036

CarMax, the way your career should be!

Provide an iconic customer experience

Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and support the functions of all store departments. By handling administrative details for our store, you will ensure that our customers receive an iconic customer experience. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.

What you will do - Essential responsibilities

• Complete administrative tasks to support all store departments

• Provide customer service by greeting customers and guiding them through paperwork

• Communicate effectively with customers and business partners

• Maintain coverage at information desk and answer multi-line phone system

Learn and succeed as part of a team

This is a high-energy office environment where you will work as a team to handle a wide range of customer interactions and make sure everything goes smoothly. Opening and closing the business office, completing financial transactions, and processing paperwork will require a high level of attention to detail. We work and learn as a team to prioritize the customer experience.

Qualifications and requirements

• Customer service experience

• Thrive in a fast-paced office environment

• Good listening skills and a strong customer focus

• Strong written and verbal communication skills

• Basic computer skills, including word processing and spreadsheets

About CarMax

CarMax disrupted the auto industry by delivering an honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7147 - Roseville - 1450 Eureka Rd, Roseville, California, 95661

CarMax, the way your career should be!

General Summary:

Responsible for delivering exceptional customer service, assisting with customer transfers, lot merchandising, securing vehicles, and assisting Merchandising team with additional daily functions.

Principle Duties and Responsibilities:

Perform quality and timely imaging of Retail and Wholesale vehicles for CarMax websites Complete vehicle secures, including reading and verifying appraisal entry information for any discrepancies.

Complete vehicle walkarounds, transfers and confirmations; including communicating information accurately and in a timely manner.

Assist Merchandising Department in accurately optioning CarMax inventory.

Partner with Inventory and Sales Departments with lot staging, as needed.

Assist the Merchandising Department with projects and office duties, as needed.

Complete assigned tasks independently and follow up after completion.

Provide CarMax Auctions support including imaging, staging, scanning, and auction day support, as needed.

Job Specifications:

Work requires ability to:

Deliver exceptional customer service and work with other departments to create Iconic Customer experiences.

Read, interpret, and transcribe data to maintain accurate records.

Multi-task in a high energy, fast-pace work environment.

Speak and listen effectively when dealing with internal and external customers.

Function effectively within other departments in a team-oriented environment.

Successfully complete all required training.

Position requires a valid driver's license.

Working Conditions:

Requires walking, bending, or standing for extended periods of time.

Ability to work outdoors or in any inclement weather for several hours.

Flexible work hours with shifts that may include nights, weekends, holidays.

Requires CarMax work clothing to be always worn when working in the store (acquired through CarMax World).

Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance.

Disclaimer and Approvals:

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice.

This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities.

CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of

race, color, age, religion, sex, national origin, or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and

does not create any contractual rights of any kind between the Company and its Associates.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7136 - Duarte - 1131 Central Ave, Duarte, California, 91010

CarMax, the way your career should be!

Delivering satisfaction, every day

At CarMax, we want to give our customers a great experience, whether they are buying or selling a vehicle. And that starts with the way we collect and deliver inventory. As a Fleet driver for CarMax, you will need more than just loading and driving skills. Every day, you will engage with vendors and associates, ensuring the best possible experience for our customers. And since we know time at home is important, we strategically develop routing to have our drivers home every night.

What you will do - Essential responsibilities

• Load, transport and off-load CarMax vehicles at various locations to ensure the right vehicle is in the right place at the right time for our CarMax teams and customers

• Carry out daily equipment inspections to ensure our transport operations run smoothly and safely

• Maintain all necessary DOT logs and documentation

Be part of the team that's driving up standards

We're setting new standards for the auto industry, and that includes the challenges and rewards offered at CarMax. Driving a company-owned truck, you will transport vehicles between vendors, distribution hubs and stores. More than a driver, you will be the face of CarMax, making the most of your strong communication and teamwork skills. In addition to true job satisfaction, you will enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.

Qualifications and requirements

• Valid state-issued commercial driver's license Class A (CDL)

• Driving record with no more than 6 penalty points within the last three years

• Ability to meet DOT-mandated medical qualification requirements

• Lift heavy objects and winch transported vehicles during the loading process

• Proficiency in operating a 10-speed transmission

• Willingness to work outdoors in various weather conditions

• Good communication skills

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7136 - Duarte - 1131 Central Ave, Duarte, California, 91010

CarMax, the way your career should be!

Delivering satisfaction, every day

At CarMax, we want to give our customers a great experience, whether they are buying or selling a vehicle. And that starts with the way we collect and deliver inventory. As a Fleet driver for CarMax, you will need more than just loading and driving skills. Every day, you will engage with vendors and associates, ensuring the best possible experience for our customers. And since we know time at home is important, we strategically develop routing to have our drivers home every night.

What you will do - Essential responsibilities

• Load, transport and off-load CarMax vehicles at various locations to ensure the right vehicle is in the right place at the right time for our CarMax teams and customers

• Carry out daily equipment inspections to ensure our transport operations run smoothly and safely

• Maintain all necessary DOT logs and documentation

Be part of the team that's driving up standards

We're setting new standards for the auto industry, and that includes the challenges and rewards offered at CarMax. Driving a company-owned truck, you will transport vehicles between vendors, distribution hubs and stores. More than a driver, you will be the face of CarMax, making the most of your strong communication and teamwork skills. In addition to true job satisfaction, you will enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and car purchase discounts.

Qualifications and requirements

• Valid state-issued commercial driver's license Class A (CDL)

• Driving record with no more than 6 penalty points within the last three years

• Ability to meet DOT-mandated medical qualification requirements

• Lift heavy objects and winch transported vehicles during the loading process

• Proficiency in operating a 10-speed transmission

• Willingness to work outdoors in various weather conditions

• Good communication skills

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

6077 - Santa Rosa - 2783 Corby Avenue, Santa Rosa, California, 95407

CarMax, the way your career should be!

General Summary:

Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before, during, and after the service/repair processes.

Principle Duties and Responsibilities:

Meet and greet all service customers in a friendly manner conveying exceptional customer service skills and empathy throughout the entire customer interaction.

Assist Service/Customer Operators with incoming service calls when needed.

Accurately interview and document customer concerns.

Establish specific call time with each customer to update them on the status of their vehicle and consistently meet those call time commitments, (This may require multiple calls to the same customer each day).

Create repair orders, and route work to technicians or mechanical associates.

Obtain accurate estimates and approvals for Extended Service Policy (ESP) claims.

Consult with customers regarding needed repairs.

Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing. .

Close and invoice repair orders.

Clearly explain and communicate all recommendations/repairs/service/maintenance performed to ensure customer understanding.

Collects service payments and manages cash including receiving and counting money.

Balance a busy workload and properly dispatch work to the appropriate technician/mechanical associate. Ensure all customer concerns are addressed and resolved in a timely manner.

Job Specifications:

Work requires ability to:

Demonstrate exceptional interpersonal, communication, and customer service skills.

Demonstrate exceptional telephone etiquette and active listening skills.

Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes.

Meet or exceed CarMax guidelines for customer satisfaction.

Read, interpret and transcribe data in order to maintain accurate records.

Intermediate computer skills, including spreadsheet knowledge.

Successfully work with associates in other departments within the store.

Perform multiple duties in a high-energy, fast-paced working environment.

Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone.

Stay current in CarMax provided training in all areas of the Service process.

Working Conditions:

Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions.

Requires walking or standing for extended periods of time.

Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.

Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.

Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX