Company Detail

Job Description

7112 - Fort Worth/Arlington - 8400 Anderson Blvd, Fort Worth, Texas, 76120

CarMax, the way your career should be!

General Summary:

The Buyer-in-Training (BIT) position is the required entry-level position into CarMax's Merchandising department. Under general supervision, BITs are responsible for acquiring and managing CarMax's extensive used car inventory through the successful completion of Customer appraisal assessments

and appraisal offers, coordinating on-site Wholesale Auctions, and attending various regional auctions as assigned. BITs will spend approximately 4-6 months completing a comprehensive training program under the supervision of a Manager that educates them on vehicle basics, market analytics, and

offsite behaviors.

Principle Duties and Responsibilities:

Ability to independently evaluate and negotiate current market prices, understand and assess vehicle damage and subsequent costs involved, and make financially sound purchasing and pricing decisions for the company through customer assessments and offers, offsite auctions, or

online venues.

Conduct vehicle appraisal offers, coordinate on-site Wholesale Auctions, and attend offsite auctions as assigned.

Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information.

Deliver exceptional customer service and work with other departments to create Iconic Customer experiences.

Support the execution and sustainment of new store procedures, processes, and technology platforms.

Utilize technology to effectively collaborate with team members at other locations.

Execute initiatives and fundamentals, including Offer Role and Offsite.

Successfully complete the Buyer-in-Training program.

Qualifications:

Work requires ability to:

Make independent judgments regarding important business decisions involving the purchase and pricing of CarMax's vehicle inventory.

Demonstrate successful communications skills with both internal and external Customers. This entails speaking and listening effectively during interactions with our retail and wholesale Customers, external vendors, and interactions with store Associates in group and individual settings.

Analyze market data and complete paperwork accurately while making quick, confident decisions.

Demonstrate a proven track record of successful Associate Development for self and others through achievement-oriented goal setting, career

planning, and focused execution.

Be a champion for change in a team-oriented environment.

Multi-task in a high-energy, fast-paced work environment.

Position requires a valid Driver's License..

Requirements:

Flexibility to work in an indoor/outdoor environment, ability to walk or stand for long periods of time and be able to work in any inclement weather condition for several hours.

Flexible work hours with shifts that may include nights, weekends, holidays, and overnight travel within a scheduled 40-hour workweek (8-hour workday).

Wear CarMax clothing (acquired through the company) always while working in the stores and maintain a professional appearance in accordance with the Standards of Professional Appearance Policy for Offsite and Auction attendance while working at Offsite Auctions.

Adhere to all CarMax policies and procedures, including, but not limited to, the Code of Business Conduct, Culture of Integrity Policy, Asset Protection, EH&S (Environmental Health & Safety), and Standards of Professional Appearance Disclaimer and Approvals:

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities.

CarMax is an Equal Opportunity Employer and complies with federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, disability, and other protected characteristics. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the Associate or CarMax. This at-will employment relationship will remain in effect throughout an Associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the Associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

Purpose of the job:

The Senior Manager, Talent Acquisition (Retail) will be responsible for managing and leading a team of Managers and Recruiters supporting hiring for CEC, MIT, Employment Centers as well as critical field hiring support. In addition, the Senior Manager will play a key role in driving key initiatives in support of our long-term Talent Acquisition strategy.

What you will do - essential responsibilities:

• Be a critical part of our Field hiring strategy and building a plan to meet current and future talent needs

• Continually research and develop new, innovative strategies to build a talent pipeline across CarMax stores and CECs

• Lead a team of managers and recruiters to support the needs of our business and ensure a strong development culture for the team

• Provide regular business metrics and reporting to communicate staffing efficiency and effectiveness to key stakeholders.

• Meet with clients regularly to understand their business and strategy to help prioritize sourcing and recruiting workload, and proactively plan for future staffing needs

• Ensure clients are receiving effective and timely updates, and help recruiters work through any obstacles finding talent

• Proactively identify process improvements, gain buy-in from peers and leaders on solutions, and drive to completion.

• Partner with other teams, such as other recruiting teams, marketing, legal, compensation, to ensure our processes and candidate experiences are of high quality - partnering may be on items such as recruiting related materials, offer letters, process, and system improvements

• Effectively lead and hold direct reports accountable to meet hiring goals and hold a high bar for customer service to our candidates and internal clients

• Manage engagement and development of the team, including but not limited to providing timely feedback, partnering with associates on development plans, having regular meetings, providing learning opportunities etc)

• Be responsible for overseeing hiring for other talent acquisition related initiatives and projects as needed.

Qualifications and requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to convey a professional and positive image to applicants and associates

• Ability to problem solve, comprehend and apply basic analytical skills to complex data sets.

• Demonstrated ability to communicate effectively (written and verbal) with associates and managers required

• Demonstrated experience successfully influencing across multiple levels and interacting with senior management required

• Strategic thinker with strong planning & execution skills.

• Proficiency with training, mentoring, and developing associates.

• Ability to lead courageously and make sound independent decisions.

• Results focused with a high action orientation.

Work Location and Arrangement: This role will be based out of the Richmond, VA Home Office and have a Hybrid work arrangement.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

Experience :

• 5 years minimum management level experience required

• Minimum of 5 years' Talent Acquisition experience (directly leading a team of recruiters or owning hiring)

• Retail talent acquisition experience, preferred

• Experience building new function/team from ground up or demonstrated experience leading a cross-functional project or initiative required

• Demonstrated experience of leading a large team or managing the business needs of multiple stakeholders required

• Demonstrated success leading teams directly or indirectly (associate development, courageous leadership success) required

• Ability to travel to stores or CEC sites as needed

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7117 - Southlake - 3100 Mount Zion Pkwy, Stockbridge, Georgia, 30281

CarMax, the way your career should be!

Provide an iconic customer experience - Summary:

Under general direction from the Business Office Manager, this position is responsible for providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal process. These processes include responsibility for cash management, processing and auditing of paperwork associated with sales, and providing exceptional customer service by answering questions and handling incoming calls.

What you will do - Essential Responsibilities:

• Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines

• Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process.

• Seeks win/win solutions for the customer and partners appropriately

• Processes paperwork associated with retail/wholesale automobile sales may include printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork

• Processes auction sales, dealer registration, and/or appraisal lane purchases to include the collection of titles (calls and follow up),

payoffs, proper paperwork and signatures from customers in order to send the appropriate documentation to the Home Office for the funding of drafts

• Manages multiple pay types including receiving and counting money, distributing funds, preparing deposits and handling of the safe with

considerations to security and loss prevention.

• Processes paperwork affiliated with the state DMV. This may include submitting paperwork necessary to title or and register a vehicle for a customer after the sale or obtaining a title for a customer after the sale.

• Mentor new Business Office Associates, as well as, train other store departments on Business Office process and procedure

• Clerical responsibilities may include, but is not limited to: copying, filing, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags.

• Answers multi-line phone system, responds to callers' needs and direct calls as appropriate.

Learn and succeed as part of a team:

• Pleasant, but noisy office environment

• Numerous distractions and disruptions due to incoming communication

• May require walking or standing for extended periods of time

• Variety of work schedules with shifts that do include nights, weekends, and holidays.

• Wear CarMax clothing (acquired through the company) at all times while working in the store

Qualifications:

Work requires ability to:

• Read, interpret and transcribe data in order to maintain accurate records

• Use resources and partnership to balance the needs of the customer and the business

• Understand numeric filing system

• Use word processing, spreadsheet and other programs, displaying intermediate PC skills

• Ability to prioritize and multi-task in a deadline oriented environment which requires above average organizational skills and attention to detail

• Lift objects that weigh as much as 15-20 lbs

• Speak and listen effectively in dealing with both internal and external customers, in person, over the phone, and written

• Complete CarMax provided training as required

• Develop partnerships with Sales team and other departments in order to provide quality customer service

• Maintain confidentiality of all records, files and reports within the scope of the position

• Report Asset Protection and/or Human Resource related issues to management

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7972 - Kansas City CEC - 17300 W. 119th Street, Olathe, Kansas, 66061

CarMax, the way your career should be!

General Summary:

At CarMax, we attribute our success to putting people first and doing what's right. Your leadership will drive your team to deliver an iconic customer experience through executing our Professional Selling Principals and working together with peers, other CarMax locations, and center leadership. It is our associates that have helped make us the nation's largest retailer of used cars. If you know how to achieve results by coaching and developing other people, we'll give you all the opportunities you need to build an outstanding and rewarding career in our fast-growing business.

What You'll Do - Essential Responsibilities:

• Help your associates guide and progress customers through their CarMax experience by executing key activities like vehicle selection, finance applications, extended service plan explanations, etc.

• Build a highly engaged culture and environment using collaboration, transparency and motivation

• Provide continuous feedback and coaching to improve and maintain an iconic customer experience and drive sales

• Select, attract, hire and on-board world-class sales professionals who are well prepared to provide exceptional customer service

• Manage to business metrics (sales, service levels, staffing, etc.)

• Manage projects and tasks assigned to your team

As a Customer Experience Center Manager at CarMax, you will lead a dynamic team of 10-15 Customer Experience Consultants who are the face of CarMax for our customers. Creating excitement and maintaining high levels of morale through change are essential for leaders within CarMax. You will manage projects assigned to your team, while defining and measuring performance metrics.

Qualifications and Requirements:

• High School Diploma, GED, equivalent certification or military experience required; Bachelor's degree preferred

• At least 3 years of experience in people management required; at least 5 years people management in a retail or contact center environment preferred

• At least 2 years of sales experience required

• At least 2 years of experience in process management preferred

• Bilingual in English/Spanish is preferred

• Ability to communicate clearly and effectively

• Ability to motivate, inspire, and gain buy-in from others

• Flexibility to provide cover for location opening hours, including evenings and weekends

• Must be local to Kansas City

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144

CarMax, the way your career should be!

Chief Credit Officer(CCO)/Vice President

CarMax Auto Finance, Kennesaw, GA

Lead the Credit Risk Strategy and Analytics for a Major Finance Company

The Chief Credit Officer oversees the Risk, Data Science, and Servicing Analytics teams at CarMax Auto Finance (CAF), a division of CarMax Inc. This role is also responsible for the analytical functions that guide how CarMax strategically operates with third-partner lenders as well as manages our vehicle protection products including extended service plans, GAP coverage and auto insurance. The CCO is a member of the CarMax Auto Finance executive leadership team and is also expected to partner with other senior executives within the broader CarMax organization to set the primary strategic direction for the Auto Finance division of CarMax and to support and influence the incorporation of finance in other areas of the business such as Product, Operations, and Margins. This role has key partnerships with the CAF COO, CAF CFO, CarMax Treasurer, AVP Financial Services & Products, and is a member of the broader CarMax Analytics Leadership Team.

What you will do:

• Formulate and implement sound Origination strategies with the purposes of providing credit to CarMax customers and continuously improving and expanding the CAF credit offering and enhancing the effective use of the CarMax finance platform. Areas include but are not limited to underwriting strategies and enhancements, pricing strategies, statistical modeling and the understanding, implementing, and adjusting of credit strategies based on broader finance market dynamics.

• Provide senior level direction for the development of Portfolio Management and Collections strategies with the purposes of delivering on budgeted profitability goals and key performance metrics of CAF's $18 Billion portfolio.

• Partner with the Financial Services & Products teams to optimize (a) the broader CarMax Lending platform, incorporating both CAF and partner lenders to balance retail sales and finance economics. Provide, and (b) CarMax's voluntary protection product suite including pricing, coverage and customized targeting strategies.

• Provide key senior level support to the CarMax Treasury team in the funding and Securitization process. This would include working with Rating Agencies, outside equity and debt investors, investment banks and Conduit banks in the marketing and presentation of the CAF business to create funds to allow for CAF to lend to consumers.

• Provide Auto Finance leadership and guidance to Product and Marketing Teams in the effective identification, prioritization, goal setting and incorporation of finance into CarMax product offerings.

• Establish, develop, and maintain industry partnerships and relationships to gain knowledge of industry trends and capabilities; evaluate that information in the context of CAF and CarMax; and develop strategies to leverage where necessary.

• Help to drive the strategic planning process for CAF and CarMax as it relates to strategic plan development, project prioritization, costs, benefits, and risks.

• Develop and maintain a Talent Management and Organizational framework to enable Risk and Analytics organization to effectively support both the operational and strategic needs of the business.

Leverage Advance Mathematical Skills and Strategic Thinking to Achieve Business Objectives

This role serves as an executive leader for CAF and CarMax. In this capacity, this person is responsible for setting CAF's Origination strategy and supports development of the larger CAF and CarMax corporate strategies. This role represents CAF inside and outside of the CarMax organization, and with the CarMax Board of Directors, therefore a candidate must have the ability to communicate complex concepts and business insights in a way that is understood by a variety of audiences. A candidate should have the ability to inspire and lead their team to meet broad business goals and have a proven track record of both strategic and creative thinking to continually move the business forward.

Qualifications and Requirements

• Bachelor's Degree in mathematics, statistics, finance, economics, related field or equivalent experience; Master's Degree or MBA strongly recommended.

• 15+ years of proven risk management experience (or equivalent) across multiple functional areas or products. Strong knowledge of financial services preferred.

• 10+ years in a management role leading a sizable team of both individual contributors and management level staff with the ability to inspire and lead team to meet broad business goals

Work Location and Arrangement:This role will be based out of the Kennesaw, GA Office and has a Hybrid work arrangement.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144

CarMax, the way your career should be!

Resolve customer issues while working for an industry leader

Each year, CarMax Auto Finance (CAF) helps hundreds of thousands of customers with vehicle financing. We strive for a simple and seamless experience by offering fast financing, competitive terms, and convenient payment methods. Our teams understand that the purchase of a vehicle is just the beginning and are committed to being there throughout every step and milestone of vehicle ownership. In this position, you will have the opportunity to actively engage with our customers and fulfill the promise to our customers to make every experience an iconic one. This position offers a unique opportunity to educate our customers on their accounts, to encourage keeping payments current and to communicate the impact of customer decisions on his/her credit.

This position offers a hybrid work arrangement (partial remote and partial in office) after 90 days and successful performance in role. In addition, a shift differential is offered to associates working evening and weekend shifts!

What you'll do

• Take incoming/make outbound collection calls to educate customers regarding their account, finance charges accruals, late fees, credit reporting, charge off, payment options, account management options with the goal to secure a payment

• Verify customer information on account is correct and update as necessary. Process customer payments via inter-company account management systems

• Utilize on-line systems and other resources to perform skip trace work, and/or select and submit accounts for repossession review

• Work with other departments/personnel where necessary to resolve customer issues and perform functions within department expectations/metrics

Improve customer experience with every interaction

Under limited supervision, this associate will interact daily with customers assisting them in making payments for accounts that are past due up to charge off. An ideal candidate will need to be flexible, and have strong problem-solving skills with an emphasis on customer service. Strong written and verbal communications skills will be a must in this position, as well as the ability to handle stressful interactions with customers.

Qualifications and requirements

• High school diploma and 6 - 12 months late-stage collections experience

• Basic computer and typing skills including minimum accuracy and speed requirements

• Work a flexible schedule to include evenings, weekends and holidays

• Speak and listen effectively with CarMax customers via phone, using a variety of talk offs to convince the customer to make a payment

• Ability to recognize problems, resolve or escalate as needed

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 250 locations nationwide.

Our amazing team of more than 30,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

4003 - Clermont Auction - 16731 SR 50, Clermont, Florida, 34711

CarMax, the way your career should be!

General Summary:

Under general supervision, the Auction Services Associate is responsible for zone maintenance, vehicle preparation, vehicle receiving, inventory scanning, reconciliation, final quality of saleable inventory, vehicle movement (both on and off- lot), asset protection, and providing exceptional service to internal and external customers.

Principle Duties and Responsibilities:

• Ensure daily maintenance and security of inventory and vehicle parkingareas

• Maintain and document the transfer of incoming and outgoing inventory that is processed through the shipping and receiving facility

• Participate in auctionsupport

• Deliver and retrieve vehicles from off-site vendors

• Assist with training newassociates

• Adhere to standardized workprocesses

• Maintain a clean and safe work environment

• Take customers to and from destinations using shuttlevan

• Complete daily scanning and reconciliation of the vehicleinventory

• Performs wholesale reconditioningprocess

• Assists in the selling of wholesale inventory using auction systems and simulcast platforms

• Once certified, participate in gas reclamationprocess

• Monitors transportation of incoming inventory from satellitelocations

• Provides outstanding customer service to internal and external customers at all times

• Assists in other duties as assigned

Job Specifications:

• Ability to read, interpret, and transcribe data in order to maintain accuraterecords

• Successfully work with associates of other departments within the geographiclocation

• Ability to multitask in a high energy, fast paced workingenvironment

• Strong inventory managementcapabilities

• Willingness to acquire knowledge of wholesale and Inventory operatingprocedures

• Complete CarMax providedtraining

• High School degree or equivalent work experience, preferred

Working Conditions:

• Wear CarMax clothing (acquired through the company) at all times in the store

• Ability to lift up to 50 lbs(productsweighing more than 50 lbs may be handled by more thanoneperson and/or with mechanicalassistance).

• Flexible work hours with shifts that may include nights, weekends, andholidays.

• Ability to work in both an office andoutdoorenvironment;this may includeworking in noisy and/or inclement weather conditions at times

• Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions

Disclaimer And Approvals:

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities.

CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

What you will do - Essential responsibilities

Under the direction of the Manager- Talent Acquisition, this position will drive and execute recruiting for all assigned positions. This will include the development and execution of effective recruiting strategies; the development of strong partnerships with hiring managers, candidates, and teammates; and the delivery of an iconic candidate and customer experience.

• Develop and execute effective recruiting strategies. This will include sourcing and identifying candidates through proactive and passive recruiting strategies - web searches, job boards, diversity groups, social networking, cold calling, database mining, professional organizations, job fairs, college and alumni communities, direct recruiting, assessment days, and agencies.

• Partner with Managers to prepare and extend employment offers to candidates

• Build strong partnerships with candidates and hiring managers to drive the recruiting process and serve as their primary point-of-contact

• Guide CarMax hiring managers through the interview and hiring process to ensure fair and consistent candidate selection methods

• Determine when to partner with leaders or to operate independently to problem solve and make recommendations with actionable solutions

• Develop and execute effective recruiting strategies that support CarMax's initiative regarding work force diversity

• Create job requisitions and accurately manage candidates through the recruiting workflow in CarMax's applicant tracking system

• Create job postings and ads used for carmax.com, major job boards (i.e, CareerBuilder, Indeed, LinkedIn) and other online resources

• Attend and participate in job fairs, outplacement events, college recruiting and/or other externally sponsored recruiting events

• Attend and participate in company-wide activities associated with personal development and/or organizational knowledge

Purpose of the role

The primary responsibility of the Recruiter, will be to support recruiting functions for Service Operations/Logistics. This will involve sourcing, reviewing applications/resumes, conducting interviews, and scheduling successful candidates for final interviews with the Management team. Other responsibilities include extending offers and other administrative duties.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sr. Recruiter Experience and Prerequisites:

• 4+ years of full life cycle recruiting experience within the last 5 years required

• Demonstrated knowledge and use of Applicant Tracking Systems

• Experience with creating candidate pipelines and engaging passive candidates

• Ability to work a flexible schedule to support workload across multiple time zones

• Experience administering multiple processes at a time while meeting required deadlines

• Ability to set and manage one's own priorities and adjust to change in direction from manager

• Strong organizational skills and attention to detail

• Ability to communicate in a clear, concise, and timely fashion

• Proven track record of successfully meeting hiring goals and building and maintaining strong relationships

• Four-year degree in Business Administration, Human Resources or related field preferred but not required

Recruiter II Experience and Prerequisites:

• 2 years of full life cycle recruiting experience within the last 5 years required

• Demonstrated knowledge and use of Applicant Tracking Systems

• Experience with creating candidate pipelines and engaging passive candidates

• Ability to work a flexible schedule to support workload across multiple time zones

• Experience administering multiple processes at a time while meeting required deadlines

• Ability to set and manage one's own priorities and adjust to change in direction from manager

• Strong organizational skills and attention to detail

• Ability to communicate in a clear, concise, and timely fashion

• Proven track record of successfully meeting hiring goals and building and maintaining strong relationships

• Four-year degree in Business Administration, Human Resources or related field preferred but not required

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 26,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, age, disability status, or any other characteristic protected by law.

Build your success on ours

Come join our Talent Acquisition team and help us grow! In our fast-paced, effective, and quality driven environment, you'll be supporting the growth of our CarMax teams. Everyone's contribution counts in delivering a great experience for customers so your attention to detail and team skills will be highly valued. You'll benefit from being part of a team that respects and shares experience and knowledge. We'll bring out the best in you as you bring in the best to CarMax.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

About this job

This member of the Home Office HR Services team serves as a strategic business partner across assigned Home Office departments to strengthen their talent bench, engage and develop associates, and ensure we effectively mitigate HR risk. This is done through effectively building relationships at all levels of the organization, understanding the needs of assigned business partners, and helping business partners meet those needs while ensuring alignment with the broader HR strategy and Company vision.

What you will do

• Build and maintain strong effective partnerships with the leadership teams, management and associates, and develop a position of influence to maintain the valued CarMax culture. Establish and maintain trust with associates at all levels across the business.

• Provide leadership and support to all levels of leadership on policy interpretation, performance management, associate relations, talent management, development and other associate matters.

• While partnering with CarMax Centers of Excellence, execute effective oversight of CarMax's compensation, benefits, talent management, organization structure, associate relations processes and initiatives, while doing so with a customer service mindset.

• Manage and oversee company development programs, and ensure effective utilization to build and maintain a bench to meet the organizations needs now, and in the future.

• Analyze Human Resources metrics to recognize trends and work with business partners to address opportunities.

Qualifications and Requirements

• 3+ years of related Human Resources experience

• For internal candidates only : Associates must have successfully completed the Develop phase of MDP

• HRCI/SHRM certification preferred

• Demonstrated experience with change management, leading others through change, and influencing across all levels of the organization

• Demonstrated experience with evaluating root cause(s) to multi-layer problems and identifying impacts beyond the immediate team/department

• Demonstrated experience with communicating both simple and complex messages in a manner that is clear, persuasive, and sincere, at all levels of the organization

• Proficiency with Microsoft Office

• Work Location and Arrangement:This role will be based out of the Richmond, VA Home Office and have a Hybrid work arrangement

• Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7209 - Augusta - 130 Mason McKnight Jr. Pkwy, Augusta, Georgia, 30907

CarMax, the way your career should be!

General Summary:

Under general supervision, responsible for assisting technicians with determining the correct part number(s), locating parts, receiving parts into inventory, distributing parts to customers (both internal and external), proper documentation of all transactions, returning incorrect/defective parts to vendors, inventory control and maintenance, OSHA/EPA compliance, and exceptional customer service.

Principle Duties And Responsibilities:

• Provide customers (both internal and external) with the correct part(s) for their vehicle.

• Locate and receive shipment of parts.

• Receive parts into inventory.

• Maintain the parts inventory for neatness, accuracy (cycle counts), and correct stocking levels.

• Control service supplies to minimize waste.

• Allocate parts in the AutoMation system.

• Return incorrect and/or defective parts to parts vendor or manufacturer.

• Meet all requirements of OSHA/EPA guidelines.

• Provide exceptional customer service at all times.

• Complete duties as assigned by Leads and Managers.

Job Specifications:

Position requires the following pre-requisites and ability:

• Accountable to Associate 1 Competency Model

• Complete Supply Associate Workstation Certifications

• Read, interpret and transcribe data in order to maintain accurate records.

• Demonstrate intermediate computer skills , including spreadsheet knowledge.

• Work with and through other associates and vendors

• Perform multiple duties in a high-energy, fast-paced working environment.

• Lift objects that weigh as much as 50 lbs.

• Understand numeric filing system.

• Speak and listen effectively in dealing with customers/associates, both in person and over the phone.

• Complete CarMax provided training including, but not limited to new associate training - Operations, KRONOS training, and parts process specific training

Working Conditions:

• Primarily indoor work environment; may include working at times in noisy and/or inclement weather conditions.

• Requires walking or standing for extended periods of time.

• Wears CarMax clothing (acquired through company) at all times working in the store.

• Follows all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper w aste disposal in required areas

• Adhere to all CarMax policies including Attendance, Asset Protection, Integrity and Standards of Professional Appearance.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7172 - Clearwater - 2550 Roosevelt Blvd, Clearwater, Florida, 33760

CarMax, the way your career should be!

General Summary:

Under general supervision, responsible for assisting technicians with determining the correct part number(s), locating parts, receiving parts into inventory, distributing parts to customers (both internal and external), proper documentation of all transactions, returning incorrect/defective parts to vendors, inventory control and maintenance, OSHA/EPA compliance, and exceptional customer service.

Principle Duties And Responsibilities:

• Provide customers (both internal and external) with the correct part(s) for their vehicle.

• Locate and receive shipment of parts.

• Receive parts into inventory.

• Maintain the parts inventory for neatness, accuracy (cycle counts), and correct stocking levels.

• Control service supplies to minimize waste.

• Allocate parts in the AutoMation system.

• Return incorrect and/or defective parts to parts vendor or manufacturer.

• Meet all requirements of OSHA/EPA guidelines.

• Provide exceptional customer service at all times.

• Complete duties as assigned by Leads and Managers.

Job Specifications:

Position requires the following pre-requisites and ability:

• Accountable to Associate 1 Competency Model

• Complete Supply Associate Workstation Certifications

• Read, interpret and transcribe data in order to maintain accurate records.

• Demonstrate intermediate computer skills , including spreadsheet knowledge.

• Work with and through other associates and vendors

• Perform multiple duties in a high-energy, fast-paced working environment.

• Lift objects that weigh as much as 50 lbs.

• Understand numeric filing system.

• Speak and listen effectively in dealing with customers/associates, both in person and over the phone.

• Complete CarMax provided training including, but not limited to new associate training - Operations, KRONOS training, and parts process specific training

Working Conditions:

• Primarily indoor work environment; may include working at times in noisy and/or inclement weather conditions.

• Requires walking or standing for extended periods of time.

• Wears CarMax clothing (acquired through company) at all times working in the store.

• Follows all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper w aste disposal in required areas

• Adhere to all CarMax policies including Attendance, Asset Protection, Integrity and Standards of Professional Appearance.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

About this job

The Corporate Accounting Sr. Coordinator plays a key role in ensuring accuracy of the company's financial results through execution of cash management procedures, as well as reconciliation of various balance sheet accounts, including the necessary research, analysis, and resolution of reconciling items. This position also partners with Corporate Accounting, Accounting Operations, and various internal business partners as needed to meet operational goals. This position will also play a key role in the continuous improvement of the Oracle Cash Management module.

What you will do - Essential Responsibilities

• Perform daily, weekly and monthly cash management processes within the company's ERP (e.g. Oracle Cash Management, GL, ARCS)

• Perform monthly financial close process by preparing reconciliations and journal entries

• Develop strong relationships with business partners across Accounting

• Support implementation of improved business processes in the Oracle Cash Management module based on functional knowledge and business partner needs

• Take ownership of personal development through active participation in desk and competency reviews, as well as completion of an independent development plan

• Participate in team, Accounting/Finance, and Company-wide meetings

Purpose of the role

This position serves a critical role on the Cash Management team and is focused on strong execution of daily, weekly and monthly cash management procedures.

Qualifications and Requirements

• Minimum of 4+ years of business experience, including 2+ years of related accounting or finance experience required, or related business degree

• Experience with Oracle ERP preferred

• Intermediate level of Microsoft Excel required (i.e. Filtering, VLookups, Subtotals, Shortcuts)

• High school diploma or equivalent

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7282 - Capital Blvd - 8007 Wild Wood Forest Dr., Raleigh, North Carolina, 27616

CarMax, the way your career should be!

General Summary:

Under general supervision, responsible for completing cosmetic inspections, final quality inspections, as well as vehicle cleaning, paint touch-up, wet sanding, and buffing of CarMax used, new, and customer vehicles according to CarMax standards.

On an as needed basis, responsible for Reconditioning Associate and Reconditioning Associate I duties including but not limited to, zone maintenance, prep for delivery, vehicle receiving, inventory scanning, vehicle movement (both on and off lot), basic vehicle detailing including car wash, wash bay, interior cleaning/vacuuming and exterior cleanliness.

Principle Duties and Responsibilities:

• Execute standardized work processes as defined at established pace time

• Participate in problem solving and continuous improvement activities with team

• Participate in training of new associates with guidance of Reconditioning Associate Lead

• Perform various cosmetic reconditioning, cleaning and repair processes including, but not limited to: Paint touch up, wet sanding and buffing according to CarMax standards

• Complete Cosmetic Inspections

• Complete Final Quality Inspections

• Ensure work place cleanliness and organization in accordance with CarMax 5S standards

• Identify defects and most appropriate repair methods according to CarMax standards

• Provide auction support

• Drive vehicles on and off lot

• Provide outstanding customer service at all times

• Complete duties as assigned by Leads and Managers

Job Specifications:

Position requires the following pre-requisites and ability:

• Complete all training on-line and hands-on, including KRONOS Training for Hourly Associates

• Accountable to Associate 1 Competency Model

• Meet Reconditioning Associate and Reconditioning I Performance Standards

• Successful completion of Reconditioning Associate, Reconditioning Associate I and II Workstation Certifications

• Read, interpret and transcribe data in order to maintain accurate records

• Perform multiple duties in a high-energy, fast-paced environment

• Perform manual tasks at a specific pace for a specific period of time

• Lift objects that weigh as much as 50lbs

• Speak and listen effectively in dealing with customers/associates, both in person and over the phone

• Complete CarMax provided training in all functional areas of the inventory process, allowing for cross-training and full coverage of the inventory and detail area

Working Conditions:

• Indoor and outdoor environment; may include working at times in noisy and/or inclement weather conditions.

• Walking or standing for extended periods of time.

• Wears CarMax clothing (acquired through company) at all times working in the store.

• Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.

• Adhere to all CarMax policies including Attendance, Asset Protection, Integrity and Standards of Professional Appearance.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

About this job

At CarMax, we are dedicated to innovating the car buying experience and the Network Architect plays a key role in enabling this vision by designing and maintaining a robust, secure, and scalable network infrastructure. This Network Architect will leverage their expertise and lead the strategy, definition, and realization of architecture and design within the CarMax. The successful candidate must be a thought leader in the network landscape and have a solid track record of execution and delivering results. The position is responsible for the overall technical design and build of the necessary network components for CarMax.

The Network Architect will be a technical leader, driving Architecture and implementation of highly scalable network solutions on the Microsoft Azure Public Cloud and On-Premises environment. The ideal candidate will be responsible for designing, implementing, and maintaining CarMax network architecture to ensure optimal performance, security, and scalability. As a member of the Network Services team, you will work alongside reliability teams to ensure site reliability and that all releases seamlessly move from development through staging and into production.

What you will do - Essential Responsibilities

• Develop and oversee the implementation of complex network solutions to support and enhance business operations. This includes managing the full lifecycle of network projects from conception through execution.

• Provide technical leadership in network projects, collaborating closely with various departments to ensure alignment with business goals. Actively influence technical direction to ensure project success within established architectural standards and guidelines.

• Safeguard CarMax systems and networks against security threats, including breaches, cyber threats, and vulnerabilities by working in tandem with Technology teams to strengthen network security protocols.

• Mentor and train network engineers, aiming to build a knowledgeable and skilled team capable of addressing complex network challenges.

• Play a key role in strategic planning by developing future-oriented network technology roadmaps. Utilize strong communication skills to effectively convey architectural standards, best practices, and tailor messages to diverse audiences, facilitating effective group discussions and consensus-building.

• Ensure that comprehensive network documentation is created and updated regularly for operational reference and compliance with standards.

• Stay informed about the latest technologies and advocate for the adoption of innovative solutions that enhance network functionality.

• Maintain a broad understanding of diverse technologies and business processes, as well as all aspects of technical requirements, including security, scalability, and usability.

Qualifications and Requirements

• 6+ years of network architecture, design and/or Network engineering experience

• 3+ years of network architecture design involving cloud infrastructure [AWS, Azure, Google, etc.]

• Bachelor's Degree in Computer Science or related Technology field or equivalent experience

• Preferred Professional certifications (e.g., Cisco, Azure etc.).

• A proven track record as a Network Architect or in a comparable role within a large-scale environment, with extensive experience in planning, designing, deploying, and supporting LAN/WAN and complex IP architectures.

• Comprehensive knowledge of networking protocols, hardware, and software solutions. This includes expertise in deploying services and protocols such as TCP/IP, OSPF, BGP, MPLS, LAN Switching Technologies, familiarity with Next-Generation Firewalls, and Load Balancing.

• A strong background in network security practices including firewalls, proxies, ACLs, IPSec, SSL/TLS, IPS/IDS, and VPN protocols (GRE, IPSEC, SSL, L2TP, PPTP, SSTP). Familiarity with application transport and network infrastructure protocols (e.g., SSL/TLS, NTP, FTPs, HTTP, SMTP, SSH, LDAP, and Microsoft AD), and a thorough understanding of supporting these applications/protocols through VPN and firewall appliances.

• In-depth knowledge and hands-on experience with DNS, DHCP, IPAM technologies, and protocols, along with familiarity with DDI management platforms (e.g., Infoblox, BlueCat etc).

• Experience in WLAN support, including RF fundamentals, design, and configuration, security management, troubleshooting, and monitoring.

• Deep expertise in cloud computing environments, particularly with Microsoft Azure, including proficiency in cloud-native networking solutions, security practices, and hybrid cloud deployments.

• Demonstrated ability in network troubleshooting and performance optimization techniques.

• Excellent project management capabilities, with a knack for managing multiple projects and priorities in a fast-paced environment.

• Effective communication and interpersonal skills are essential, with the capacity to articulate complex network concepts to non-technical stakeholders.

• Demonstrated ability in advanced statistical analysis, calculations, and the provision of impactful reports.

• Extensive experience with network security frameworks and standards (e.g., NIST, CIS) and certifications such as CISSP or CISM preferred.

• Ability to evaluate the long-term impacts efficiently when making recommendations and decisions.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will be considered for this specific role.

Work Location and Arrangement :

This role will be based out of the Richmond, VA CarMax Technology Innovation Center or the Dallas, TX Technology Hub and have a Hybrid work arrangement

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220

CarMax, the way your career should be!

Analyst II- Technology Operations, End User Computing

At CarMax, we are industry disruptors. As an integral part of this, our Analyst II assists with design and maintaining engagement models to support our end user systems and applications that power our continual improvement. From inception to completion, you will work alongside senior team members and platform engineering teams to solution and maintain processes that includes continuous delivery, optimization, monitoring, Infrastructure support, and implementation. It takes a passion for learning and utilizing new technology and techniques to develop ground-breaking support solutions. To ensure this transformation and growth, CarMax is looking for an Analyst II to work with Business, Application, and Infrastructure teams to leverage industry best practices, emerging trends, security compliance standards, and agile development methodologies to deliver best in class service to our IT partners and CarMax customers. Working collaboratively and creatively as part of the engineering support team, you will help drive self-service and automation of manual processes. Creative, curious, and highly analytical, you never stop learning and thrive on constant change.

Essential responsibilities of this position are as follows

• Assess issues and provide solutions for problems that cannot be handled by Tier 1

• Create and maintain documentation and knowledge base articles

• Research problems and partner with outside teams for resolution

• Assist with the administration of computer security policies and vulnerability checks using established policies and procedures

• Assist with the implementation of tactical projects and software releases using predefined project methodologies

• Provide 24x7 support for critical production systems. Be available for after-hours maintenance activities. Diagnose and troubleshoot.

• Stay on top of industry trends and best practices to continuously improve what we do and ensure our customer and associate experience is the best it can be

Required skills and experience are as follows.

• Delivery focused with the ability to drive tasks forward and meet demanding deadlines. Ability to work independently and manage multiple task assignments

• Excellent written and oral communication skills. Communicate effectively with a wide range of audience internally and externally

• Self-Motivated and Self-Learner. Solid problem investigation, diagnosis, and solving skills with the ability to exercise mature judgement

• Strong sense of ownership, customer service, and integrity demonstrated through clear communication and positive action.

• Responsible for mentoring others in best practices, procedures and concepts

• Delivers solutions through building consensus in both business and technical perspectives

• Ability to use a wide variety of open source technologies and cloud services

• Experience implementing and maintaining highly secure infrastructure solutions.

• Experience with multiple hardware\software platforms

• Windows OS

• MAC OS

• Microsoft Office 365

• Support of Teams Equipment

• Support of Network and Wireless Infrastructure

• Mobile Devices

• Virtual Desktops

• Basic PowerShell knowledge

Education and\or Experience :

• 2+ years of experience within the IT industry

• 2+ years degree in IT related course of study

• 2+ years of experience in Windows Operating Systems, Windows, IP based networks, Microsoft Office products, MAC OS and peripheral equipment (printers, scanners)

Work Location and Arrangement:This role will be based out of the Richmond, VA Technology Innovation Center and have a Hybrid work arrangement

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, age, disability status, or any other characteristic protected by law.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7198 - Miami Lakes - 6300 NW 167th St, Miami Lakes, Florida, 33014

CarMax, the way your career should be!

General Summary:

The Buyer-in-Training (BIT) position is the required entry-level position into CarMax's Merchandising department. Under general supervision, BITs are responsible for acquiring and managing CarMax's extensive used car inventory through the successful completion of Customer appraisal assessments

and appraisal offers, coordinating on-site Wholesale Auctions, and attending various regional auctions as assigned. BITs will spend approximately 4-6 months completing a comprehensive training program under the supervision of a Manager that educates them on vehicle basics, market analytics, and

offsite behaviors.

Principle Duties and Responsibilities:

Ability to independently evaluate and negotiate current market prices, understand and assess vehicle damage and subsequent costs involved, and make financially sound purchasing and pricing decisions for the company through customer assessments and offers, offsite auctions, or

online venues.

Conduct vehicle appraisal offers, coordinate on-site Wholesale Auctions, and attend offsite auctions as assigned.

Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information.

Deliver exceptional customer service and work with other departments to create Iconic Customer experiences.

Support the execution and sustainment of new store procedures, processes, and technology platforms.

Utilize technology to effectively collaborate with team members at other locations.

Execute initiatives and fundamentals, including Offer Role and Offsite.

Successfully complete the Buyer-in-Training program.

Qualifications:

Work requires ability to:

Make independent judgments regarding important business decisions involving the purchase and pricing of CarMax's vehicle inventory.

Demonstrate successful communications skills with both internal and external Customers. This entails speaking and listening effectively during interactions with our retail and wholesale Customers, external vendors, and interactions with store Associates in group and individual settings.

Analyze market data and complete paperwork accurately while making quick, confident decisions.

Demonstrate a proven track record of successful Associate Development for self and others through achievement-oriented goal setting, career

planning, and focused execution.

Be a champion for change in a team-oriented environment.

Multi-task in a high-energy, fast-paced work environment.

Position requires a valid Driver's License..

Requirements:

Flexibility to work in an indoor/outdoor environment, ability to walk or stand for long periods of time and be able to work in any inclement weather condition for several hours.

Flexible work hours with shifts that may include nights, weekends, holidays, and overnight travel within a scheduled 40-hour workweek (8-hour workday).

Wear CarMax clothing (acquired through the company) always while working in the stores and maintain a professional appearance in accordance with the Standards of Professional Appearance Policy for Offsite and Auction attendance while working at Offsite Auctions.

Adhere to all CarMax policies and procedures, including, but not limited to, the Code of Business Conduct, Culture of Integrity Policy, Asset Protection, EH&S (Environmental Health & Safety), and Standards of Professional Appearance Disclaimer and Approvals:

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities.

CarMax is an Equal Opportunity Employer and complies with federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, disability, and other protected characteristics. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the Associate or CarMax. This at-will employment relationship will remain in effect throughout an Associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the Associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

About this Job:

It's an exciting time at CarMax! After decades of success and a rise to becoming the largest used car retailer in the US, CarMax is focused on disrupting the auto industry once again through our transformation to a leading omni-channel retailer. To achieve this goal, CarMax has spent the last few years investing heavily in modernizing our digital and analytical infrastructure to support our customer-centric experience as the customer shopping journey continues to evolve online. We're stitching data science throughout our business to drive a great customer experience and optimize our operations.

As a Data Science Sr. Manager at CarMax, you'll apply your passion and expertise in data, machine learning, and entrepreneurship to create data-science applications that enrich CarMax's culture of innovation. You will be a leader in the analytic community - advancing the use of data science in high impact areas of our business.

With millions of customer interactions every day, you'll be tapping the industry's best data to develop new algorithms and capabilities to enhance how Customers navigate their car shopping journey.

The Data Science Sr. Manager will serve as a technical team lead, working with the team in a hands-on-capacity to:

• Build and enhance Recommender, Search, and other algorithms that help connect customers to relevant vehicle inventory, research content, and more

• Employ a deep command of data science modeling techniques and statistics, leveraging a variety of technologies, programming languages, and cloud computing platforms

• Apply expertise in model design, training, evaluation, validation, implementation, and monitoring

• Unlock insights by analyzing large amounts of complex proprietary customer, website, and transactional data, alongside external data

• Develop an acute understanding of our data, how to access it, analyze it, and monitor it

• Assist the team in designing controlled experiments to assess the value of new applications

• Partner with cross-functional teams -- eg Product, Operations, Strategy, Data Engineering, to:

• Create new use cases for data-powered products

• Develop and implement tools that enhance the Customer Experience and the Associate Experience

• Develop sound data and modeling infrastructure

• Communicate with all levels throughout the organization to understand the business opportunities, explain the models, and influence change

• Help prioritize and manage team projects

• Grow and develop the team: delivering high quality analytics, promoting best practices, and fostering technical and professional development

• Continue to mature our Data Science community of practice: lead and contribute to initiatives aligned with our community's 5 year vision, make tangible the return on investments, and champion and support the efforts needed to bring the vision to life

Qualifications and Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Advanced Degree (Master's/Ph.D.) in quantitative discipline (Statistics, Math, Data Science, Computer Science, Engineering)

• Strong analytical curiosity and passion for applying advanced modeling techniques in problem solving

• 4+ years of experience in the following areas:

• Python and other languages appropriate for large scale analysis of numerical and textual data

• Data mining, machine learning, statistical modeling tools and underlying algorithms

• Data Lake and cloud computing fundamentals, Relational databases, SQL

• Sound analytical thinker with a proven track record of providing actionable insights and clear strategic direction

• Ability to convey complex, technical subject matter in a clear and straightforward manner; demonstrated ability to effectively communicate through written and oral presentations with all levels of the organization

• Solid project management skills with the ability to juggle multiple priorities simultaneously in a fast-paced environment

• Ability to train, mentor, and develop others

Work Location and Arrangement : Work location is flexible if within 100 miles of the Richmond, VA Home Office or Dallas, TX Technology Hub or Atlanta, GA CarMax Auto Finance Office if approved by the Company.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7193 - Mobile - 965 E I-65 Service Road S, Mobile, Alabama, 36606

CarMax, the way your career should be!

About this job

As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.

What you will do - Essential Responsibilities

• Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications

• Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals

• Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory

• Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards

• Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management

• Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing

Purpose of the role

This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrate exceptional communication skills

• Display confidence in self, the product and CarMax

• Ability to build and maintain strong relationships

• Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun

• Balance the needs of the Customer and the business when making decisions

• Seek to fully understand and meet Customer needs

• Create win-win solutions to Customer issues

• Get work done well, on time and follow the right process

• Drive work processes and pay close attention to detail

• Perform multiple duties in a high energy, fast-paced working environment

• Read, interpret and transcribe data in order to maintain accurate records

• Lift objects that weigh as much as 25 lbs.

Education and/or Experience

• High School Diploma, or equivalent

• Sales and customer service experience, in an area such as retail, preferred

• Valid Driver's License

• Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

6137 - Germantown - 3475 S. Germantown Road, Memphis, Tennessee, 38119

CarMax, the way your career should be!

About this job

As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.

What you will do - Essential Responsibilities

• Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications

• Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals

• Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory

• Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards

• Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management

• Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing

Purpose of the role

This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrate exceptional communication skills

• Display confidence in self, the product and CarMax

• Ability to build and maintain strong relationships

• Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun

• Balance the needs of the Customer and the business when making decisions

• Seek to fully understand and meet Customer needs

• Create win-win solutions to Customer issues

• Get work done well, on time and follow the right process

• Drive work processes and pay close attention to detail

• Perform multiple duties in a high energy, fast-paced working environment

• Read, interpret and transcribe data in order to maintain accurate records

• Lift objects that weigh as much as 25 lbs.

Education and/or Experience

• High School Diploma, or equivalent

• Sales and customer service experience, in an area such as retail, preferred

• Valid Driver's License

• Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

6058 - Jackson, TN - 1401 Vann Drive, Jackson, Tennessee, 38305

CarMax, the way your career should be!

About this job

As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.

What you will do - Essential Responsibilities

• Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications

• Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals

• Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory

• Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards

• Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management

• Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing

Purpose of the role

This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrate exceptional communication skills

• Display confidence in self, the product and CarMax

• Ability to build and maintain strong relationships

• Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun

• Balance the needs of the Customer and the business when making decisions

• Seek to fully understand and meet Customer needs

• Create win-win solutions to Customer issues

• Get work done well, on time and follow the right process

• Drive work processes and pay close attention to detail

• Perform multiple duties in a high energy, fast-paced working environment

• Read, interpret and transcribe data in order to maintain accurate records

• Lift objects that weigh as much as 25 lbs.

Education and/or Experience

• High School Diploma, or equivalent

• Sales and customer service experience, in an area such as retail, preferred

• Valid Driver's License

• Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

6058 - Jackson, TN - 1401 Vann Drive, Jackson, Tennessee, 38305

CarMax, the way your career should be!

About this job

As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.

What you will do - Essential Responsibilities

• Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications

• Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals

• Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory

• Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards

• Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management

• Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing

Purpose of the role

This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrate exceptional communication skills

• Display confidence in self, the product and CarMax

• Ability to build and maintain strong relationships

• Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun

• Balance the needs of the Customer and the business when making decisions

• Seek to fully understand and meet Customer needs

• Create win-win solutions to Customer issues

• Get work done well, on time and follow the right process

• Drive work processes and pay close attention to detail

• Perform multiple duties in a high energy, fast-paced working environment

• Read, interpret and transcribe data in order to maintain accurate records

• Lift objects that weigh as much as 25 lbs.

Education and/or Experience

• High School Diploma, or equivalent

• Sales and customer service experience, in an area such as retail, preferred

• Valid Driver's License

• Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

6105 - Smithtown - 441 Middle Country Road, Smithtown, New York, 11787

CarMax, the way your career should be!

General Summary:

Under general supervision, the Auction Services Associate is responsible for zone maintenance, vehicle preparation, vehicle receiving, inventory scanning, reconciliation, final quality of saleable inventory, vehicle movement (both on and off- lot), asset protection, and providing exceptional service to internal and external customers.

Principle Duties and Responsibilities:

• Ensure daily maintenance and security of inventory and vehicle parkingareas

• Maintain and document the transfer of incoming and outgoing inventory that is processed through the shipping and receiving facility

• Participate in auctionsupport

• Deliver and retrieve vehicles from off-site vendors

• Assist with training newassociates

• Adhere to standardized workprocesses

• Maintain a clean and safe work environment

• Take customers to and from destinations using shuttlevan

• Complete daily scanning and reconciliation of the vehicleinventory

• Performs wholesale reconditioningprocess

• Assists in the selling of wholesale inventory using auction systems and simulcast platforms

• Once certified, participate in gas reclamationprocess

• Monitors transportation of incoming inventory from satellitelocations

• Provides outstanding customer service to internal and external customers at all times

• Assists in other duties as assigned

Job Specifications:

• Ability to read, interpret, and transcribe data in order to maintain accuraterecords

• Successfully work with associates of other departments within the geographiclocation

• Ability to multitask in a high energy, fast paced workingenvironment

• Strong inventory managementcapabilities

• Willingness to acquire knowledge of wholesale and Inventory operatingprocedures

• Complete CarMax providedtraining

• High School degree or equivalent work experience, preferred

Working Conditions:

• Wear CarMax clothing (acquired through the company) at all times in the store

• Ability to lift up to 50 lbs(productsweighing more than 50 lbs may be handled by more thanoneperson and/or with mechanicalassistance).

• Flexible work hours with shifts that may include nights, weekends, andholidays.

• Ability to work in both an office andoutdoorenvironment;this may includeworking in noisy and/or inclement weather conditions at times

Disclaimer And Approvals:

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities.

CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.

The hourly rate for this position is:

$17.40 - $32.60

Benefits:

Except as otherwise required by state law, those considered part-time are eligible for sick time only in states that mandate it and amounts are accrued on a per pay period basis and range from 24 hours to unlimited based on state rules. In Washington, part-time Associates receive sick leave consistent with state law. Part-time Associates are also eligible for between 8 hours and 40 hours per year of vacation based on their length of service and subject to a 1 year waiting period. Part-time Associates are also eligible for 4 hours of Floating Holiday Time each calendar year subject to manager approval.

For more details about benefits, please visit our CarMax Benefits (http://apps.bswift.com/portal/carmax) website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

7132 - Dulles - 45210 Towlern Pl, Sterling, Virginia, 20166

CarMax, the way your career should be!

General Summary:

Under limited Supervision, responsible for providing customer service and helping to meet individual and store Appraisal Buy goals.

Principle Duties and Responsibilities:

• Providing exceptional service throughout the customer's experience.

• Establishing rapport quickly, with all types of customers, demonstrating confidence in your role and the CarMax appraisal process

• Communicating effectively both in-person and over the phone to discover the customer's motivation to sell their car and follow up with customers still deciding.

• Serving as an advocate for CarMax by sharing what makes us the smart choice.Facilitating steps of the appraisal process, such as discovery, delivering appraisal offer, and overcoming objections.The ability to cope with pressure, difficult situations and bounce back to present the same positive and energetic experience to the next customer and everyone after that.

• Maintaining a working knowledge of CarMax products and appropriately transitioning customers to the proper team if additional opportunities are discovered

• Collecting and transcribing data in order to accurately input information for the appraisal offer.

• Seeking out opportunities for self-development, participating in training, and welcoming and acting on feedback.

• Working in a fast-paced environment, with a high level of energy to engage with multiple customers an hour.

• Building and maintaining strong relationships and demonstrating excellent teamwork.

• Ability to follow up and re-engage with customers to stay in continuous contact with them.

• Building and maintaining strong relationships and demonstrating excellent teamwork.

Job Specifications:

Work requires ability to:

• Deliver exceptional customer service

• Read, interpret and transcribe data in order to maintain accurate records

• Multi-task in a high energy, fast-pace work environment

• Speak and listen effectively when dealing with internal and external customers

• Complete CarMax provided training and attend scheduled meetings

Working Conditions:

• Pleasant but busy at times noisy sales floor

• Requires walking, bending or standing for extended periods of time

• Ability to work outdoors or in any inclement weather for several hours

• Flexible work hours with shifts that may include nights, weekends, holidays

• Requires CarMax work clothing to be worn at all times when working in the store (acquired through online uniform store)

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

About this job

The Maintenance Technician II is responsible for leading, monitoring, and performing day to day repairs and maintenance of the CarMax Home Office. This position is responsible for responding to customer requests and resolving maintenance problems in a timely manner.

The Maintenance Technician II works with the Facilities team and gives direction to vendors to ensure the company office, fitness center, parking structure and grounds has professional appearance and meets safety standards.

What you will do - Essential Responsibilities

• Lead the monitoring activities of vendors related to building operations and maintenance

• Monitor vendors performing periodic operational testing of critical equipment and systems

• Perform facilities maintenance projects and work throughout the facility

• Primary contact to retrieve and respond to customer's facility needs that are submitted through the facilities information system and assigned by supervisor

• Primary liaison to receive and react to emergency request and after hour request

• Perform light duty installations of furniture, fixtures, and accessories

• Oversee all facilities systems including general repairs, electrical, HVAC, plumbing, and fire systems

• Oversee and perform in-house moves and furniture reconfigurations

• Setup and breakdown of special events, special meeting setups, and company assemblies

• Perform the maintenance and inventory of all facilities supplies, equipment and tools required for operation

• Participate in action plans for building safety and emergency standards

Qualifications and Requirements

• Must be available for 24-hour emergency calls

• Must have a valid driver's license

• Mechanically diverse with tools

• Strong customer service skills and positive attitude

• Attention to detail and ability to handle multiple tasks on time sensitive schedules a must

• Ability to work well with all internal levels of the company and with outside vendors

• Ability to plan and organize work in order to accomplish tasks in a timely manner

• Ability to read and understand architectural drawings and building blueprints

• Ability to communicate clearly and effectively (written and verbal) with both associates, managers, and vendors

• Demonstrate active listening skills

• Read the situation and adapt communication appropriately

• The position requires basic mathematical skills

• Must be able to troubleshoot and problem-solve under pressure

Education and/or Experience :

• 3-6 years of facilities and/or building systems maintenance experience preferred

• Knowledge of building systems including HVAC, electrical, and plumbing

• Knowledge of building codes and regulations

• Computer experience (Microsoft Office, email, building systems)

About CarMax (DO NOT CHANGE)

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX

Job Description

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

About this job

The Senior Analyst, Logistics Planning role oversees all processes and functions of load planning and freight movement throughout the logistics network. This person will process, plan, and coordinate the delivery of shipments with the Fleet and 3PL teams and be a subject matter expert on all move types in the CarMax network. The Senior Analyst will lead all aspects of our logistics network planning.

What you will do - Essential Responsibilities

• Lead the logistics network to develop and execute recommendations for reducing freight costs, creating efficiencies, and improving speed of service.

• Develop processes and planning tools to maximize efficiency across all moves in the CarMax network in a manner that increases service while reducing costs and lead times.

• Develop and lead cross-functional partnerships between fleet, dedicated fleet and third-party carrier operations teams to develop and execute optimal routing solutions.

• Create and approve network-wide transfer coverage plans to maximize efficiencies for all move types.

• Proactively identify and execute on cost savings opportunities within the CarMax network, including running cost/benefit analyses and leading cross-functional teams to implement changes.

Qualifications and Requirements

• Minimum of 3 years experience in logistics

• Minimum of 2 years experience in CarMax logistics

• High school diploma is required, some college or college degree is preferred

• Experience with MS Office products (Excel, Word, PowerPoint), OTM (Oracle Transportation Management, internet search engines and email systems is required

• Demonstrates effective communication with both internal and external customers and across multiple layers of the organization

• Must be available to work flexible shifts including early morning, evenings, and weekends

Work Location and Arrangement: This role will be based out of the Richmond, VA Home Office and have a Hybrid work arrangement. The hours for this position are Monday-Friday from 1pm-10pm.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work ForR.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Job Detail

• Company:
  CARMAX