Posted - Mar 06, 2024
Career Area: Operations Job Description: Your Work Shapes the World at C...
Career Area: Operations Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team wh...
Posted - Mar 06, 2024
Career Area: Operations Job Description: Your Work Shapes the World at C...
Career Area: Operations Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team wh...
Posted - Mar 05, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Posted - Mar 05, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Posted - Mar 05, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Posted - Mar 05, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Posted - Mar 05, 2024
Career Area: Sales Job Description: Your Work Shapes the World at Caterp...
Career Area: Sales Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who car...
Posted - Mar 05, 2024
Career Area: Sales Job Description: Your Work Shapes the World at Caterp...
Career Area: Sales Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who car...
Posted - Mar 05, 2024
Career Area: Operations Job Description: Your Work Shapes the World at C...
Career Area: Operations Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team wh...
Posted - Mar 05, 2024
Career Area: Operations Job Description: Your Work Shapes the World at C...
Career Area: Operations Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team wh...
Posted - Mar 05, 2024
Career Area: Operations Job Description: Your Work Shapes the World at C...
Career Area: Operations Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team wh...
Posted - Mar 05, 2024
Career Area: Operations Job Description: Your Work Shapes the World at C...
Career Area: Operations Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team wh...
Posted - Mar 05, 2024
Career Area: Sales Job Description: Your Work Shapes the World at Caterp...
Career Area: Sales Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who car...
Posted - Mar 05, 2024
Career Area: Sales Job Description: Your Work Shapes the World at Caterp...
Career Area: Sales Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who car...
Posted - Mar 05, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Posted - Mar 05, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Posted - Mar 05, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Posted - Mar 05, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Posted - Mar 05, 2024
Career Area: Communications Job Description: Your Work Shapes the World...
Career Area: Communications Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global tea...
Posted - Mar 05, 2024
Career Area: Communications Job Description: Your Work Shapes the World...
Career Area: Communications Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global tea...
Posted - Mar 05, 2024
Career Area: Operations Job Description: Your Work Shapes the World at C...
Career Area: Operations Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team wh...
Posted - Mar 05, 2024
Career Area: Operations Job Description: Your Work Shapes the World at C...
Career Area: Operations Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team wh...
Posted - Feb 23, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Posted - Feb 23, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Posted - Feb 23, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Posted - Feb 23, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Posted - Feb 23, 2024
Career Area: Product Support Job Description: Your Work Shapes the World...
Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global te...
Posted - Feb 23, 2024
Career Area: Product Support Job Description: Your Work Shapes the World...
Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global te...
Posted - Feb 23, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Posted - Feb 23, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Posted - Feb 23, 2024
Career Area: Product Support Job Description: Your Work Shapes the World...
Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global te...
Posted - Feb 23, 2024
Career Area: Product Support Job Description: Your Work Shapes the World...
Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global te...
Posted - Feb 23, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Posted - Feb 23, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Posted - Feb 23, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Posted - Feb 23, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Posted - Feb 23, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Posted - Feb 23, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Posted - Feb 23, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Posted - Feb 23, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Posted - Feb 23, 2024
Career Area: Product Support Job Description: Your Work Shapes the World...
Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global te...
Posted - Feb 23, 2024
Career Area: Product Support Job Description: Your Work Shapes the World...
Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global te...
Posted - Feb 23, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Posted - Feb 23, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Posted - Feb 23, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Posted - Feb 23, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Posted - Feb 23, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Posted - Feb 23, 2024
Career Area: Business Technologies, Digital and Data Job Description: Yo...
Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, yo...
Career Area:
Operations
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Full Time- 3rd Shift
PRIMARY FUNCTION :
Set up and operate CNC controlled horizontal milling center and horizontal boring bar to machine large steel structures, forgings, castings, weldments, and plates.
Use of related components and equipment including: metal cutting tools and inserts, tool holders, collets, tool pre-setter machine, fixtures, work holding and clamping equipment, various hand tools, and precision measuring instruments. Jib and overhead cranes used for material handling.
Description:
Review manufacturing documents for operation sequence, setup and work holding information.
Identify work piece and assist in loading on machine.
Set up and align part using blocks, shims, parallels, wedges, clamps, etc.
Assemble proper cutting tools for operation using tool holder, chucks, collets, drills, taps, reamers, mills, facing, and boring tools, etc. Index cutting inserts as required.
Load CNC program and perform a trial run to check program accuracy when needed.
Use process instructions and G & M code program to operate CNC milling and boring machine
Adjust or select machine parameters such as feed rate, speed, and offset values where required.
Perform very close tolerance machining operations such as facing, boring, counter boring, drilling, tapping, etc. on large structural weldments, castings and forgings.
Perform in process inspection of machined parts as required to maintain quality requirements.
Make appropriate program changes and edits where required. May on occasion need to operate machine manually, without program.
Assist in unloading and remove processed parts from machine.
Clean up work piece removing burrs, chips, coolant, etc.
Keep facilities, material, and work area clean and orderly,
Conform to safety and inspection requirements and perform all the above operations in a safe and efficient manner.
Qualifications:
One to three years of actual, hands on, CNC machining experience; demonstrate good skill and ability on the machines operated.
Read and interpret part drawings and blueprints.
Ability to use quality inspection gaging, indicating, and measuring techniques including verniers, calipers, and micrometers.
Know basic machine shop math, including high school trigonometry.
Know basic machine shop practices.
Demonstrate basic knowledge of machining terminology and procedures.
Demonstrate a safe work history.
Top Candidates will have:
CNC milling and boring of steel and other metals experience preferred.
Familiarity with Siemens and Fanuc controls and operator interface
Additional Information:
This position is located at the Caterpillar manufacturing facility located in South Milwaukee, Wisconsin
3rd Shift
Full Time position
Pay: Step 1 - $29.67 hr, Step 2 - $30.90 hr, Step 3 - $32.14 hr plus an additional $1.00 for shift premium
No relocation assistance is available.
Sign On & Retention Bonus available
Why Caterpillar South Milwaukee?
Competitive Hourly Pay with Shift Differential
All Positions are Full-Time
Bonuses for New Hires and Referrals
Paid Vacation and Holidays
Bereavement, Jury Duty, Military Duty Paid Benefits, Parental Leave
Benefits Effective Date of Hire - Health, Vision, Dental, Life Insurance, Flexible Spending Accounts (medical and dependent care)
401k with 6% Company Match
Company Discounts and Voluntary Benefits
Annual Employee Rewards Program
Recognition Programs
Employee Assistance Program (includes eligible dependents)
Adoption Assistance Program
Company Provided PPE such as Safety Glasses (includes prescription safety glasses), Safety Boot Reimbursement
Company Provided Uniforms and Caps
Uniform Lockers, Personal Lockers, Showers
Lunchroom with Self-Service Canteen
Please ensure you frequently check the email account you provided on your application, including the junk/spam folder, as this is the primary correspondence method in our recruiting process.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
March 5, 2024 - March 31, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
Career Area:
Business Technologies, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics and AI capabilities to help our customers build a better, more sustainable world.
Job Summary:
As a Digital Business Development Consultant, this position will have the opportunity to work closely with the Agile delivery team and stakeholders to execute digital initiatives enabling business imperatives. This role will have primary responsibility for creating, analyzing and validating business requirements, translating them into detailed functional requirements and user stories, and defining acceptance criteria and test cases.
What You Will Do:
Day to day management of 6-8 Cat Digital Support projects
Work directly with internal business partners such as product teams for gathering digital product processes and procedures. Providing guidelines to Tier 1 support team so they may diagnose, troubleshoot and resolve common technical problems.
Participates in analysis of client identified issues or problems which may require changes to software, procedures, or documentation.
Onboarding new projects into the Cat Digital Support team
Project management of steady state support projects
Analyze support data and identify trends
Develop and conduct monthly business reviews with business partners and stakeholders
Identify new scope opportunities and scope/quote as needed
Manage budget for each support project (quarterly reviews, yearly quote refresh/development)
Coordinate support complaints and associated communication
Participate in quarterly PI Planning for Cat Digital Support
Coordinate enterprise growth through representing and/or deploying a specific platform or group of capabilities of Caterpillar's world class eBusiness solutions with our enterprise, industry and/or Dealer partners.
Support appropriate partners in deploying digital capabilities, focusing on delivering customer and business value as defined in a variety of ways, typically in the form of online leads, attributable sales, parts sales and support activities - the full customer lifecycle.
Proactively seek to understand the marketing and business objectives of appropriate partners and help coordinate with capability experts on how, when and where capabilities can be best utilized to drive value.
Supports appropriate team members in driving and/or deploying digital execution within the framework of enterprise tools, processes and strategies.
Helps manage and organize appropriate information, dashboards, metrics and other reports for team members to use with their partners.
Supports proper collaboration, coordination, training, communication and alignment among related areas, projects and strategies within the team and with internal and/or Dealer partners.
Supports future-focused assessment of global and industry impact related to digital programs and deployments, and helps other consultants coordinate efforts.
Employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time.
What You Will Have:
Ability to effectively communicate with internal & external teams that may include stakeholders, business partners, product management, technical support, agents and customers.
Experience creating guidelines on processes and procedures through requirements gathering, mapping and documentation.
Thorough data analysis skills working with BI tools such as PowerBI or Tableau to measure KPI's and generate recommendations for actions and continuous improvement.
Basic technical knowledge for supporting and troubleshooting digital products.
Understanding of MS Suite
Considerations For Top Candidates Include:
Bachelor's degree in Information Technology, Management Information Systems, Computer Science, or Business Management
5 years of proven Business Analyst / Project Management experience
Knowledge with project management methodologies which may include Agile and Waterfall
PMP/Agile certifications
Self-starter who can come up to speed quickly
Works with little direction and supervision, makes time for unplanned assignments, and adaptable to changing priorities
Experience in Agile project management tools such as Mingle, Visual Studio Team Services, Rally, JIRA
Excellent planning, and organization skills
Strong analytical skills with ability to identify multiple approaches to problem solving and recommend the best solution
Ability to simultaneously work on multiple projects of different sizes
Strong communication skills
Additional Info:
This position has the option to be based out of either our Chicago, IL or Peoria, IL offices with a flexible hybrid work environment.
Moderate travel required (5%-15% of working time).
#LI-Hybrid
#BI (used to post on Built In)
Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We've created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
March 4, 2024 - March 10, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
Career Area:
Business Technologies, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics and AI capabilities to help our customers build a better, more sustainable world.
Job Summary:
As a Digital Business Development Consultant, this position will have the opportunity to work closely with the Agile delivery team and stakeholders to execute digital initiatives enabling business imperatives. This role will have primary responsibility for creating, analyzing and validating business requirements, translating them into detailed functional requirements and user stories, and defining acceptance criteria and test cases.
What You Will Do:
Day to day management of 6-8 Cat Digital Support projects
Work directly with internal business partners such as product teams for gathering digital product processes and procedures. Providing guidelines to Tier 1 support team so they may diagnose, troubleshoot and resolve common technical problems.
Participates in analysis of client identified issues or problems which may require changes to software, procedures, or documentation.
Onboarding new projects into the Cat Digital Support team
Project management of steady state support projects
Analyze support data and identify trends
Develop and conduct monthly business reviews with business partners and stakeholders
Identify new scope opportunities and scope/quote as needed
Manage budget for each support project (quarterly reviews, yearly quote refresh/development)
Coordinate support complaints and associated communication
Participate in quarterly PI Planning for Cat Digital Support
Coordinate enterprise growth through representing and/or deploying a specific platform or group of capabilities of Caterpillar's world class eBusiness solutions with our enterprise, industry and/or Dealer partners.
Support appropriate partners in deploying digital capabilities, focusing on delivering customer and business value as defined in a variety of ways, typically in the form of online leads, attributable sales, parts sales and support activities - the full customer lifecycle.
Proactively seek to understand the marketing and business objectives of appropriate partners and help coordinate with capability experts on how, when and where capabilities can be best utilized to drive value.
Supports appropriate team members in driving and/or deploying digital execution within the framework of enterprise tools, processes and strategies.
Helps manage and organize appropriate information, dashboards, metrics and other reports for team members to use with their partners.
Supports proper collaboration, coordination, training, communication and alignment among related areas, projects and strategies within the team and with internal and/or Dealer partners.
Supports future-focused assessment of global and industry impact related to digital programs and deployments, and helps other consultants coordinate efforts.
Employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time.
What You Will Have:
Ability to effectively communicate with internal & external teams that may include stakeholders, business partners, product management, technical support, agents and customers.
Experience creating guidelines on processes and procedures through requirements gathering, mapping and documentation.
Thorough data analysis skills working with BI tools such as PowerBI or Tableau to measure KPI's and generate recommendations for actions and continuous improvement.
Basic technical knowledge for supporting and troubleshooting digital products.
Understanding of MS Suite
Considerations For Top Candidates Include:
Bachelor's degree in Information Technology, Management Information Systems, Computer Science, or Business Management
5 years of proven Business Analyst / Project Management experience
Knowledge with project management methodologies which may include Agile and Waterfall
PMP/Agile certifications
Self-starter who can come up to speed quickly
Works with little direction and supervision, makes time for unplanned assignments, and adaptable to changing priorities
Experience in Agile project management tools such as Mingle, Visual Studio Team Services, Rally, JIRA
Excellent planning, and organization skills
Strong analytical skills with ability to identify multiple approaches to problem solving and recommend the best solution
Ability to simultaneously work on multiple projects of different sizes
Strong communication skills
Additional Info:
This position has the option to be based out of either our Chicago, IL or Peoria, IL offices with a flexible hybrid work environment.
Moderate travel required (5%-15% of working time).
#LI-Hybrid
#BI (used to post on Built In)
Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We've created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
March 4, 2024 - March 10, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
Career Area:
Sales
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Are you looking for field experience working with Cat dealers, but desire flexibility and reasonable travel? The Americas Central Division is looking for a Senior Sales Representative (also known as an Aftermarket Services Representative) to cover dealers in North America through providing optimized coverage for Construction Industries (CI). The Senior Sales Representative will be responsible for delivering growth in a diverse dealer territory and transform how we do business. You will join a dynamic team of highly motivated people and a team culture that values collaboration and teamwork. Become part of the CISD Americas Central Division and directly influence Caterpillar's strategic growth initiative to double services growth!
What You'll Do / Job Duties and Responsibilities
Achieve annual business plan including CI Sales to Users (STU), Customer Value Agreement (CVA) growth, rebuild growth and Prioritized Service Events (PSEs) won for the assigned dealer territories.
Partner with dealer's parts and service sales management, sales teams, and marketing management to influence sales execution and sales funnel management.
Deliver profitable growth leveraging the Four Disciplines of Execution (-4DX-) methodology.
Understand, document and communicate customer requirements, competitive landscape and other market intelligence to Services Development, product groups and/or other internal stakeholders.
Optimize parts sales variance utilization within budget to drive incremental business.
Manage travel & entertainment budget.
How You'll be Successful (Basic Qualifications)
Prior experience in a dealer-facing field assignment (or equivalent)
Solution-oriented attitude, persistence and resilience, and customer focus mindset.
Proven strong organization skills to self-manage time and prioritize responsibilities.
Ability to accurately analyze situations and reach productive decisions based on informed judgement.
Commitment to travel 30% of the time.
Additional Key to Success (Desired Qualifications)
Bachelor's degree or equivalent
Experience in aftermarket and services business. Knowledge of construction industry trends, directions, major issues; ability to apply industry knowledge appropriately to diverse situations.
Build strong relationships within Caterpillar matrix organization to influence results for assigned dealer territories.
Ability to engage with all levels of an organization (individual contributor through management) to motivate, influence change, and execute with ambiguity.
Excellent communication and interpersonal skills, demonstrating both empathy and assertiveness when communicating a need or defending a position.
Territory and Location Details
Preferred work locations: Peoria, IL; Nashville, TN; Indianapolis, IN.
This is a position that covers four dealers in Arkansas, Mississippi, and Tennessee. The selected candidate should reside within territory or be within commuting distance to a major airport if unable to work from one of the preferred locations listed above.
Open to considering other locations within the U.S. that will service this territory well.
Relocation assistance is available only to Peoria, IL for this position.
How We Support You (Employee Benefits)
Our goal at Caterpillar is for you to have a rewarding career. We offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of a yearly bonus. Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
Your Work Shapes the World
At Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work.
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
March 5, 2024 - March 12, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
Career Area:
Operations
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
CATERPILLAR - WE BUILD WHAT MATTERS
What matters most to you? Is it being part of a strong team? Supporting your family? Solving global problems? You can do these and more at Caterpillar; where your work enables progress around the globe, and you contribute to meaningful work!
Job Summary
The Maintenance Technician is responsible for the day-to-day troubleshooting and preventative/predictive maintenance. Acts as a material handling technician on all equipment that is installed at a specific site location.
Job Responsibilities include but are not limited to:
Using problem solving and critical thinking, additional key responsibilities include the following:
Repair and maintenance of MHE including belt tracking, component adjustment/replacement, component lubrication, etc.
Complete preventative maintenance routines, documentation, and procedures
Use electrical test equipment to troubleshoot electrical circuitry.
Create and close work orders into asset management system with appropriate data to include labor hours, equipment maintenance, and parts used.
Troubleshoot semi-complex problems and understand resources needed to resolve them.
Locate and track spare parts from inventory.
Perform routine maintenance and equipment testing to ensure they meet specifications.
Respond to service calls and correct equipment failures and faults.
Identify problems as they occur and take appropriate steps to solve them.
Develop and maintenance positive working relationships across all levels of the organization.
Basic Qualifications:
At least 1 year of electrical troubleshooting experience to include wiring, ac power, ac motors, electrical drawings/schematics, and control panels.
Mechanical experience with gearboxes, sprockets, chains, bearings, guide rollers, etc.
Experience with servo drives, PLC, PC controllers, DC power supplies, optical devices (i.e., encoders, photoeyes, etc.)
Knowledge of conveyor equipment/systems
Must be able to evaluate, analyze, and troubleshoot equipment failures and perform root cause corrective action to prevent reoccurrence.
Top Candidates will also have:
Associate degree or vocational technical training is a plus.
Knowledge of MS Office applications
Additional Information:
This position will close on 03/12/2024 at 11:59pm.
This position is located in Griffin, GA.
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.
Employee benefit details
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.
Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected applicant.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers .
Posting Dates:
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
Career Area:
Operations
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Operations Team Member V HVAC Maintenance
The position requires expert work skills and familiarity with the Facility HVAC maintenance program and chiller configurations. The position is challenged to quickly and correctly identify problems. The incumbent generally resolves issues by following departmental guidelines and standard work or making changes based on root cause corrective actions. This position will be responsible for HVAC, refrigeration and chillers as needed, to meet daily production requirements.
Responsibilities / accountabilities include, but not limited to the following:
Main focus of the position is as the subject matter expert responsible for:
-Troubleshooting and Problem-Solving HVAC and refrigeration issues
-Diagnostic Testing
-Teaching other team members
-Identifying RCCA's
Basic Qualifications
-Candidate must be a full time Caterpillar Employee.
-5 or more years of commercial HVAC, refrigeration, Comfort View EMS and chiller experience.
-The candidate must be proficient in interpreting engineering drawings and have solid understanding of schematics.
-Demonstrate proficiency using computer programs related to HVAC and manage parts inventory.
-Must be able to teach/test all HVAC configurations.
-Must be able to teach/perform complex mechanical repairs which include, but are not limited to replacing compressors, coils, circuit boards and must be able to perform electrical testing.
-Must have good communication skills to interface with various levels of staff and management.
-Must be willing to work an off-shift and overtime.
Top Candidates May Have
-1 year vocational program after high school or an equivalent on-the-job training program.
Additional Information:
This position is located in Griffin, GA
This position will close on 3/12/2024 at 11:59pm
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.
Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected applicant.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
Career Area:
Sales
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Are you looking for field experience working with Cat dealers, but desire flexibility and reasonable travel? The Americas Central Division is looking for a Senior Sales Representative (also known as an Aftermarket Services Representative) to cover dealers in North America through providing optimized coverage for Construction Industries (CI). The Senior Sales Representative will be responsible for delivering growth in a diverse dealer territory and transform how we do business. You will join a dynamic team of highly motivated people and a team culture that values collaboration and teamwork. Become part of the CISD Americas Central Division and directly influence Caterpillar's strategic growth initiative to double services growth!
What You'll Do / Job Duties and Responsibilities
Achieve annual business plan including CI Sales to Users (STU), Customer Value Agreement (CVA) growth, rebuild growth and Prioritized Service Events (PSEs) won for the assigned dealer territories.
Partner with dealer's parts and service sales management, sales teams, and marketing management to influence sales execution and sales funnel management.
Deliver profitable growth leveraging the Four Disciplines of Execution (-4DX-) methodology.
Understand, document and communicate customer requirements, competitive landscape and other market intelligence to Services Development, product groups and/or other internal stakeholders.
Optimize parts sales variance utilization within budget to drive incremental business.
Manage travel & entertainment budget.
How You'll be Successful (Basic Qualifications)
Prior experience in a dealer-facing field assignment (or equivalent)
Solution-oriented attitude, persistence and resilience, and customer focus mindset.
Proven strong organization skills to self-manage time and prioritize responsibilities.
Ability to accurately analyze situations and reach productive decisions based on informed judgement.
Commitment to travel 30% of the time.
Additional Key to Success (Desired Qualifications)
Bachelor's degree or equivalent
Experience in aftermarket and services business. Knowledge of construction industry trends, directions, major issues; ability to apply industry knowledge appropriately to diverse situations.
Build strong relationships within Caterpillar matrix organization to influence results for assigned dealer territories.
Ability to engage with all levels of an organization (individual contributor through management) to motivate, influence change, and execute with ambiguity.
Excellent communication and interpersonal skills, demonstrating both empathy and assertiveness when communicating a need or defending a position.
Territory and Location Details
Preferred work locations: Peoria, IL; Nashville, TN; Indianapolis, IN.
This is a position that covers four dealers in Arkansas, Mississippi, and Tennessee. The selected candidate should reside within territory or be within commuting distance to a major airport if unable to work from one of the preferred locations listed above.
Open to considering other locations within the U.S. that will service this territory well.
Relocation assistance is available only to Peoria, IL for this position.
How We Support You (Employee Benefits)
Our goal at Caterpillar is for you to have a rewarding career. We offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of a yearly bonus. Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
Your Work Shapes the World
At Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work.
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
March 5, 2024 - March 12, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
Career Area:
Business Technologies, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics and AI capabilities to help our customers build a better, more sustainable world.
Job Summary:
As a Digital Business Development Consultant, this position will have the opportunity to work closely with the Agile delivery team and stakeholders to execute digital initiatives enabling business imperatives. This role will have primary responsibility for creating, analyzing and validating business requirements, translating them into detailed functional requirements and user stories, and defining acceptance criteria and test cases.
What You Will Do:
Day to day management of 6-8 Cat Digital Support projects
Work directly with internal business partners such as product teams for gathering digital product processes and procedures. Providing guidelines to Tier 1 support team so they may diagnose, troubleshoot and resolve common technical problems.
Participates in analysis of client identified issues or problems which may require changes to software, procedures, or documentation.
Onboarding new projects into the Cat Digital Support team
Project management of steady state support projects
Analyze support data and identify trends
Develop and conduct monthly business reviews with business partners and stakeholders
Identify new scope opportunities and scope/quote as needed
Manage budget for each support project (quarterly reviews, yearly quote refresh/development)
Coordinate support complaints and associated communication
Participate in quarterly PI Planning for Cat Digital Support
Coordinate enterprise growth through representing and/or deploying a specific platform or group of capabilities of Caterpillar's world class eBusiness solutions with our enterprise, industry and/or Dealer partners.
Support appropriate partners in deploying digital capabilities, focusing on delivering customer and business value as defined in a variety of ways, typically in the form of online leads, attributable sales, parts sales and support activities - the full customer lifecycle.
Proactively seek to understand the marketing and business objectives of appropriate partners and help coordinate with capability experts on how, when and where capabilities can be best utilized to drive value.
Supports appropriate team members in driving and/or deploying digital execution within the framework of enterprise tools, processes and strategies.
Helps manage and organize appropriate information, dashboards, metrics and other reports for team members to use with their partners.
Supports proper collaboration, coordination, training, communication and alignment among related areas, projects and strategies within the team and with internal and/or Dealer partners.
Supports future-focused assessment of global and industry impact related to digital programs and deployments, and helps other consultants coordinate efforts.
Employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time.
What You Will Have:
Ability to effectively communicate with internal & external teams that may include stakeholders, business partners, product management, technical support, agents and customers.
Experience creating guidelines on processes and procedures through requirements gathering, mapping and documentation.
Thorough data analysis skills working with BI tools such as PowerBI or Tableau to measure KPI's and generate recommendations for actions and continuous improvement.
Basic technical knowledge for supporting and troubleshooting digital products.
Understanding of MS Suite
Considerations For Top Candidates Include:
Bachelor's degree in Information Technology, Management Information Systems, Computer Science, or Business Management
5 years of proven Business Analyst / Project Management experience
Knowledge with project management methodologies which may include Agile and Waterfall
PMP/Agile certifications
Self-starter who can come up to speed quickly
Works with little direction and supervision, makes time for unplanned assignments, and adaptable to changing priorities
Experience in Agile project management tools such as Mingle, Visual Studio Team Services, Rally, JIRA
Excellent planning, and organization skills
Strong analytical skills with ability to identify multiple approaches to problem solving and recommend the best solution
Ability to simultaneously work on multiple projects of different sizes
Strong communication skills
Additional Info:
This position has the option to be based out of either our Chicago, IL or Peoria, IL offices with a flexible hybrid work environment.
Moderate travel required (5%-15% of working time).
#LI-Hybrid
#BI (used to post on Built In)
Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We've created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
March 4, 2024 - March 10, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
Career Area:
Business Technologies, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics and AI capabilities to help our customers build a better, more sustainable world.
Job Summary:
As a Digital Business Development Consultant, this position will have the opportunity to work closely with the Agile delivery team and stakeholders to execute digital initiatives enabling business imperatives. This role will have primary responsibility for creating, analyzing and validating business requirements, translating them into detailed functional requirements and user stories, and defining acceptance criteria and test cases.
What You Will Do:
Day to day management of 6-8 Cat Digital Support projects
Work directly with internal business partners such as product teams for gathering digital product processes and procedures. Providing guidelines to Tier 1 support team so they may diagnose, troubleshoot and resolve common technical problems.
Participates in analysis of client identified issues or problems which may require changes to software, procedures, or documentation.
Onboarding new projects into the Cat Digital Support team
Project management of steady state support projects
Analyze support data and identify trends
Develop and conduct monthly business reviews with business partners and stakeholders
Identify new scope opportunities and scope/quote as needed
Manage budget for each support project (quarterly reviews, yearly quote refresh/development)
Coordinate support complaints and associated communication
Participate in quarterly PI Planning for Cat Digital Support
Coordinate enterprise growth through representing and/or deploying a specific platform or group of capabilities of Caterpillar's world class eBusiness solutions with our enterprise, industry and/or Dealer partners.
Support appropriate partners in deploying digital capabilities, focusing on delivering customer and business value as defined in a variety of ways, typically in the form of online leads, attributable sales, parts sales and support activities - the full customer lifecycle.
Proactively seek to understand the marketing and business objectives of appropriate partners and help coordinate with capability experts on how, when and where capabilities can be best utilized to drive value.
Supports appropriate team members in driving and/or deploying digital execution within the framework of enterprise tools, processes and strategies.
Helps manage and organize appropriate information, dashboards, metrics and other reports for team members to use with their partners.
Supports proper collaboration, coordination, training, communication and alignment among related areas, projects and strategies within the team and with internal and/or Dealer partners.
Supports future-focused assessment of global and industry impact related to digital programs and deployments, and helps other consultants coordinate efforts.
Employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time.
What You Will Have:
Ability to effectively communicate with internal & external teams that may include stakeholders, business partners, product management, technical support, agents and customers.
Experience creating guidelines on processes and procedures through requirements gathering, mapping and documentation.
Thorough data analysis skills working with BI tools such as PowerBI or Tableau to measure KPI's and generate recommendations for actions and continuous improvement.
Basic technical knowledge for supporting and troubleshooting digital products.
Understanding of MS Suite
Considerations For Top Candidates Include:
Bachelor's degree in Information Technology, Management Information Systems, Computer Science, or Business Management
5 years of proven Business Analyst / Project Management experience
Knowledge with project management methodologies which may include Agile and Waterfall
PMP/Agile certifications
Self-starter who can come up to speed quickly
Works with little direction and supervision, makes time for unplanned assignments, and adaptable to changing priorities
Experience in Agile project management tools such as Mingle, Visual Studio Team Services, Rally, JIRA
Excellent planning, and organization skills
Strong analytical skills with ability to identify multiple approaches to problem solving and recommend the best solution
Ability to simultaneously work on multiple projects of different sizes
Strong communication skills
Additional Info:
This position has the option to be based out of either our Chicago, IL or Peoria, IL offices with a flexible hybrid work environment.
Moderate travel required (5%-15% of working time).
#LI-Hybrid
#BI (used to post on Built In)
Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We've created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
March 4, 2024 - March 10, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
Career Area:
Communications
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Caterpillar is looking to add a Senior Communications Specialist to our Earthmoving Division team. The Earthmoving team is responsible for the products at the core of our company, including the machines upon which it was founded. As the Senior Communications Specialist supporting the Earthmoving Division, you will have an exciting opportunity to make a difference for Caterpillar people - employees, leaders, and the communities within which we live and work. If you are looking for a career that values collaboration, creating engaging partnerships, impacts on a global scale, and an inclusive team culture, we encourage you to apply!
This position is responsible for delivering strategic, internal communications plans in support of division goals, supporting our top strategic priorities, and serving as a business partner ensuring clear, thoughtful messaging for our employees and key stakeholders. Additionally, this position would be responsible for external communication processes such as editing some press releases, trade press, and supporting leader speaking opportunities. When you join our highly motivated, friendly, and innovative team, you'll have a variety of experiences and the support needed to build the career you want.
The successful candidate will be an excellent communicator with strong writing and project management skills as well as expertise in developing strategic communications plans and experience supporting change management initiatives.
What you will do:
Collaborate with internal stakeholders and advise on the suitability of approaches for communication efforts around our strategic priorities. Build partnerships that are engaging and influence business decisions. Work as a strategic communications consultant for internal and external communication efforts, showcasing events, campaigns, and initiatives with a creative approach. Plan and create communications materials for employee communication channels; ensuring that messaging and branding are consistent across all channels. Deliver engaging and timely content that may include videos, talking points, internal articles, internal social media posts, large internal meetings, presentations, and external press release editing and support.
What you will have:
Establishing and Maintaining Trust: Knowledge of developing and maintaining trust; ability to develop trusting relationships and provide solicited, respected, and valued perspectives to clients/peers that guide thinking, facilitate issue resolution, and enhance client/peer capabilities.
Communicating for Impact and Interpersonal Relationships: Knowledge of the concepts, tools and creative techniques for effective listening and communicating; ability to apply these theories to receive, transmit and accurately interpret information and ideas to influence others in various situations. Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner. Clarifies technical terminology to audiences; translates it in an easy-to-understand manner.
Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way. Evaluates linkages and interrelationships through a change management approach.
Copywriting and Editing: Knowledge of copywriting and editing; ability to write, review and edit texts and documents . Develops a variety of typographies and publications. Proposes key considerations in writing business documents and publications.
Internal Communications: Knowledge of techniques and media for internal communications; ability to produce and distribute news, newsletters and other communications materials targeted at the employees.
Experience: Proficiency with the Office 365 suite of tools including PowerPoint, SharePoint, Viva Engage, etc. Experience working with graphic design and creative layouts. Video editing experience in Adobe Premier Pro is a plus.
Additional Details:
Sponsorship is not available. Location: Peoria, IL. This is not a fully remote position.
About Caterpillar
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. #LI
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
March 5, 2024 - March 18, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
Career Area:
Operations
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Operations Team Lead
Job Purpose:
Serve as a working team leader in all areas, leading and supporting both team members and supervisors in an effort to achieve excellence in Safety, Quality, Velocity and Cost.
Job Duties:
50% Lead daily production (safety, quality, delivery, cost)
Provide leadership to a team of employees in every area of motor grader production
Train and develop employees on job skills, problem solving & cross training
Mentor employees and give recognition of positive employee contributions
Assist the supervisor with:
Adjusting manpower team by scheduling and assigning employees to appropriate areas
Preparing daily & weekly metrics for boards
Daily production dialogs with the team and management
Identify, help & resolve:
In-process safety/quality/process/delivery checks
Equipment, fixture, tool, process, quality, delivery issues
Product / layout changes
Coordinate issue generation with resolving defects and driving back root cause.
30% Continuous Improvement
Identify and drive to completion team controlled improvements
Support the Continuous Improvement process for all departments
Responsible for BIQ feedback loop and AQE closures
Responsible for 5S conformance
20% Cover for absences and/or production fluctuation (options/rework)
Basic Qualifications:
Must have 1 year of assembly experience
Prior leadership experience
Physical Requirements (with or without reasonable accommodation):
Ability to sit or stand for prolonged periods.
Ability to perform repetitive operations.
Ability to lift up to 35 lbs .
Top Candidates will Also Have:
Demonstrates decision-making ability
Excellent analytical skills
Continuous improvement mindset, results driven
Previous team lead or training experience is a plus
Strong Communication skills and a demonstrated ability to build positive working relationships with coworkers and customers
Experience as a welder, machinist, painter, or assembler at Caterpillar NLR is highly desirable
Computer literacy with proficiency in MES, AQE, and Microsoft Excel is highly desirable
Schedule:
Monday - Thursday 6:30 AM- 4:30 PM
Mandatory overtime required yet scheduled in advance.
Additional Information:
Resumes are highly encouraged. Please do not submit a blank application (no work history or resume attached) as this may lead to disqualification.
Employee benefit details
Our goal at Caterpillar is for you to have a rewarding career. Here you earn more than just an hourly wage. We offer a total rewards package that provides Day ONE benefits (medical, dental, vision, RX, and 401K) along with the potential of a quarterly bonus. Additional benefits include paid holidays and paid time off.
Final details
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O
Posting Dates:
March 4, 2024 - March 10, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
Career Area:
Business Technologies, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
As a Cat Digital Business Intelligence Analyst, you will join a team which focus on Dealer development through analytics. You will be responsible for providing analysis and insight which will help your division grow profitably. You should have business analytics skills, accuracy and attention to detail, and have knowledge of ETL and database structures. You are comfortable working in challenging environments with a passion for data analytics and how it drives change. By joining the Cat Digital Dealer Support Group, your contributions will drive the next generation of decision making at Caterpillar. You will have the opportunity to grow your skills in a fast-paced environment.
The Digital Excellence Program (DEP) is the result of collaborative work among Cat Digital, DSDs, industry partners, and dealers. Driven by voice of business and dealers, it focuses on dealer metrics necessary to drive increased aftermarket growth, services, and customer loyalty.
The Digital Excellence Program (DEP) measures how Cat Dealers are executing against Caterpillar's digital strategy and digital model. It aims to assess and improve dealer digital capabilities and performance and measures dealer adoption of key digital capabilities and tools, as well as the degree to which dealers are leveraging them in their core business processes.
Responsibilities:
Gathers and documents user/client requirements, supports the development and testing of new metrics for the Digital Excellence Program (DEP), collects client feedback, troubleshoots issues, and makes improvements.
Supporting the category owners and stakeholders in building up the logic for the metrics
Refining views based on feedback, ensuring accuracy and functionality
Updating, creating, and supporting tables and reports
Applies ETL processes for data from various types of data sources
Skills:
Utilizing tools such as PowerBI or Tableau to assesses data outputs while identifying issues and partnering with appropriate business teams to create a solution.
Working with internal and external business teams to gather feedback and reflect this information through dashboards and reports.
Reviews large sets of data from various sources and troubleshoots issues
Applies data analysis and data modeling techniques to establish, modify, and maintain business data structures and associated components.
Creates analysis reports to assist decision-making at for the business at all levels
Knowledge of database structures; ability to organize and store data in a particular data structure.
Knowledge of ETL processes
Top candidates will have :
2+ years of experience
Prior experience working with cloud platforms such as AWS or Azure
Experience working with Programming languages or scripting such as Python, or SQL
Bachelor's degree in computer science, business analytics, statistics, information management or related fields
Summary Pay Range:
$95,640.00 - $143,520.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Annual incentive bonus plan*
Medical, dental, and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Disability benefits
Life Insurance
Parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits and Employee Discounts
Tuition Reimbursement
Career Development
*Subject to annual eligibility and incentive plan guidelines .
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
February 23, 2024 - March 3, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
Career Area:
Business Technologies, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
As a Cat Digital Business Intelligence Analyst, you will join a team which focus on Dealer development through analytics. You will be responsible for providing analysis and insight which will help your division grow profitably. You should have business analytics skills, accuracy and attention to detail, and have knowledge of ETL and database structures. You are comfortable working in challenging environments with a passion for data analytics and how it drives change. By joining the Cat Digital Dealer Support Group, your contributions will drive the next generation of decision making at Caterpillar. You will have the opportunity to grow your skills in a fast-paced environment.
The Digital Excellence Program (DEP) is the result of collaborative work among Cat Digital, DSDs, industry partners, and dealers. Driven by voice of business and dealers, it focuses on dealer metrics necessary to drive increased aftermarket growth, services, and customer loyalty.
The Digital Excellence Program (DEP) measures how Cat Dealers are executing against Caterpillar's digital strategy and digital model. It aims to assess and improve dealer digital capabilities and performance and measures dealer adoption of key digital capabilities and tools, as well as the degree to which dealers are leveraging them in their core business processes.
Responsibilities:
Gathers and documents user/client requirements, supports the development and testing of new metrics for the Digital Excellence Program (DEP), collects client feedback, troubleshoots issues, and makes improvements.
Supporting the category owners and stakeholders in building up the logic for the metrics
Refining views based on feedback, ensuring accuracy and functionality
Updating, creating, and supporting tables and reports
Applies ETL processes for data from various types of data sources
Skills:
Utilizing tools such as PowerBI or Tableau to assesses data outputs while identifying issues and partnering with appropriate business teams to create a solution.
Working with internal and external business teams to gather feedback and reflect this information through dashboards and reports.
Reviews large sets of data from various sources and troubleshoots issues
Applies data analysis and data modeling techniques to establish, modify, and maintain business data structures and associated components.
Creates analysis reports to assist decision-making at for the business at all levels
Knowledge of database structures; ability to organize and store data in a particular data structure.
Knowledge of ETL processes
Top candidates will have :
2+ years of experience
Prior experience working with cloud platforms such as AWS or Azure
Experience working with Programming languages or scripting such as Python, or SQL
Bachelor's degree in computer science, business analytics, statistics, information management or related fields
Summary Pay Range:
$95,640.00 - $143,520.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Annual incentive bonus plan*
Medical, dental, and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Disability benefits
Life Insurance
Parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits and Employee Discounts
Tuition Reimbursement
Career Development
*Subject to annual eligibility and incentive plan guidelines .
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
February 23, 2024 - March 3, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
Career Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Electric Power Division (EPD) has an opening for a Manager Product Support in located Dallas, TX, Lafayette, IN or Griffin, GA . In this role, you will provide in-depth technical support and leads problem solving and quality implementation efforts for all supported products and services.
About EPD
Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We're committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!
What you will do:
Providing strong technical leadership to territory reps for gas products
Answering technical questions for complex issues and procedures or to handle technical problems with customers' products.
Prioritizing and implementing product improvements related to customer issues and manage cost impact.
Implementing service strategies for a given product to improve its repairability and maintenance.
Supporting dealers in product support excellence.
Travel : approximately 50%
What you will have:
Customer Focus: Level Working Knowledge: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Communicates the importance of customer needs/expectations and commits to resolving them.
Researches and verifies customer needs and expectations.
Solicits customer satisfaction feedback and acts on improvement opportunities.
Helps link organizational objectives to customer needs and expectations.
Meets regularly with customers to understand their wants, needs and expectations.
Service Excellence: Level Working Knowledge : Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
Provides a quality of service that customers describe as excellent.
Resolves common customer problems.
Responds to unexpected customer requests with a sense of urgency and positive action.
Provides direct service to internal or external customers.
Documents customer complaints in a timely manner.
Effective Communications: Level Extensive Experience : Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Reviews others' writing or presentations and provides feedback and coaching.
Adapts documents and presentations for the intended audience.
Demonstrates both empathy and assertiveness when communicating a need or defending a position.
Communicates well downward, upward, and outward.
Employs appropriate methods of persuasion when soliciting agreement.
Maintains focus on the topic at hand.
Problem Solving: Level Working Knowledge : Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Identifies and documents specific problems and resolution alternatives.
Examines a specific problem and understands the perspective of each involved stakeholder.
Develops alternative techniques for assessing accuracy and relevance of information.
Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
Uses fact-finding techniques and diagnostic tools to identify problems.
Relationship Management: Level Extensive Experience : Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Communicates to clients regarding expectations of all parties.
Participates in negotiating the terms of the business relationship.
Conducts periodic reviews of work effort, progress, issues, and successes.
Maintains productive, long-term relationships with clients or vendors.
Creates opportunities to educate support teams on client priorities.
Empowers others to establish collaborative, healthy relationships.
Top Candidates Will Also Have:
Knowledge of Cat dealer network
Knowledge of gensets operation and application
Knowledge of controls
Demonstrated ability to influence
What You Will Get
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just a salary because we value your performance, we offer a total rewards package that provides day-one benefits:
Medical, dental and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Short and long-term disability coverage
Life Insurance
Paid parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits (Ex. Identity Theft Protection)
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers #LI
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
February 23, 2024 - March 1, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
Career Area:
Business Technologies, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
As a Cat Digital Business Intelligence Analyst, you will join a team which focus on Dealer development through analytics. You will be responsible for providing analysis and insight which will help your division grow profitably. You should have business analytics skills, accuracy and attention to detail, and have knowledge of ETL and database structures. You are comfortable working in challenging environments with a passion for data analytics and how it drives change. By joining the Cat Digital Dealer Support Group, your contributions will drive the next generation of decision making at Caterpillar. You will have the opportunity to grow your skills in a fast-paced environment.
The Digital Excellence Program (DEP) is the result of collaborative work among Cat Digital, DSDs, industry partners, and dealers. Driven by voice of business and dealers, it focuses on dealer metrics necessary to drive increased aftermarket growth, services, and customer loyalty.
The Digital Excellence Program (DEP) measures how Cat Dealers are executing against Caterpillar's digital strategy and digital model. It aims to assess and improve dealer digital capabilities and performance and measures dealer adoption of key digital capabilities and tools, as well as the degree to which dealers are leveraging them in their core business processes.
Responsibilities:
Gathers and documents user/client requirements, supports the development and testing of new metrics for the Digital Excellence Program (DEP), collects client feedback, troubleshoots issues, and makes improvements.
Supporting the category owners and stakeholders in building up the logic for the metrics
Refining views based on feedback, ensuring accuracy and functionality
Updating, creating, and supporting tables and reports
Applies ETL processes for data from various types of data sources
Skills:
Utilizing tools such as PowerBI or Tableau to assesses data outputs while identifying issues and partnering with appropriate business teams to create a solution.
Working with internal and external business teams to gather feedback and reflect this information through dashboards and reports.
Reviews large sets of data from various sources and troubleshoots issues
Applies data analysis and data modeling techniques to establish, modify, and maintain business data structures and associated components.
Creates analysis reports to assist decision-making at for the business at all levels
Knowledge of database structures; ability to organize and store data in a particular data structure.
Knowledge of ETL processes
Top candidates will have :
2+ years of experience
Prior experience working with cloud platforms such as AWS or Azure
Experience working with Programming languages or scripting such as Python, or SQL
Bachelor's degree in computer science, business analytics, statistics, information management or related fields
Summary Pay Range:
$95,640.00 - $143,520.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Annual incentive bonus plan*
Medical, dental, and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Disability benefits
Life Insurance
Parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits and Employee Discounts
Tuition Reimbursement
Career Development
*Subject to annual eligibility and incentive plan guidelines .
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
February 23, 2024 - March 3, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
Career Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Electric Power Division (EPD) has an opening for a Manager Product Support in located Dallas, TX, Lafayette, IN or Griffin, GA . In this role, you will provide in-depth technical support and leads problem solving and quality implementation efforts for all supported products and services.
About EPD
Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We're committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!
What you will do:
Providing strong technical leadership to territory reps for gas products
Answering technical questions for complex issues and procedures or to handle technical problems with customers' products.
Prioritizing and implementing product improvements related to customer issues and manage cost impact.
Implementing service strategies for a given product to improve its repairability and maintenance.
Supporting dealers in product support excellence.
Travel : approximately 50%
What you will have:
Customer Focus: Level Working Knowledge: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Communicates the importance of customer needs/expectations and commits to resolving them.
Researches and verifies customer needs and expectations.
Solicits customer satisfaction feedback and acts on improvement opportunities.
Helps link organizational objectives to customer needs and expectations.
Meets regularly with customers to understand their wants, needs and expectations.
Service Excellence: Level Working Knowledge : Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
Provides a quality of service that customers describe as excellent.
Resolves common customer problems.
Responds to unexpected customer requests with a sense of urgency and positive action.
Provides direct service to internal or external customers.
Documents customer complaints in a timely manner.
Effective Communications: Level Extensive Experience : Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Reviews others' writing or presentations and provides feedback and coaching.
Adapts documents and presentations for the intended audience.
Demonstrates both empathy and assertiveness when communicating a need or defending a position.
Communicates well downward, upward, and outward.
Employs appropriate methods of persuasion when soliciting agreement.
Maintains focus on the topic at hand.
Problem Solving: Level Working Knowledge : Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Identifies and documents specific problems and resolution alternatives.
Examines a specific problem and understands the perspective of each involved stakeholder.
Develops alternative techniques for assessing accuracy and relevance of information.
Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
Uses fact-finding techniques and diagnostic tools to identify problems.
Relationship Management: Level Extensive Experience : Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Communicates to clients regarding expectations of all parties.
Participates in negotiating the terms of the business relationship.
Conducts periodic reviews of work effort, progress, issues, and successes.
Maintains productive, long-term relationships with clients or vendors.
Creates opportunities to educate support teams on client priorities.
Empowers others to establish collaborative, healthy relationships.
Top Candidates Will Also Have:
Knowledge of Cat dealer network
Knowledge of gensets operation and application
Knowledge of controls
Demonstrated ability to influence
What You Will Get
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just a salary because we value your performance, we offer a total rewards package that provides day-one benefits:
Medical, dental and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Short and long-term disability coverage
Life Insurance
Paid parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits (Ex. Identity Theft Protection)
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers #LI
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
February 23, 2024 - March 1, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
Career Area:
Business Technologies, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
As a Cat Digital Business Intelligence Analyst, you will join a team which focus on Dealer development through analytics. You will be responsible for providing analysis and insight which will help your division grow profitably. You should have business analytics skills, accuracy and attention to detail, and have knowledge of ETL and database structures. You are comfortable working in challenging environments with a passion for data analytics and how it drives change. By joining the Cat Digital Dealer Support Group, your contributions will drive the next generation of decision making at Caterpillar. You will have the opportunity to grow your skills in a fast-paced environment.
The Digital Excellence Program (DEP) is the result of collaborative work among Cat Digital, DSDs, industry partners, and dealers. Driven by voice of business and dealers, it focuses on dealer metrics necessary to drive increased aftermarket growth, services, and customer loyalty.
The Digital Excellence Program (DEP) measures how Cat Dealers are executing against Caterpillar's digital strategy and digital model. It aims to assess and improve dealer digital capabilities and performance and measures dealer adoption of key digital capabilities and tools, as well as the degree to which dealers are leveraging them in their core business processes.
Responsibilities:
Gathers and documents user/client requirements, supports the development and testing of new metrics for the Digital Excellence Program (DEP), collects client feedback, troubleshoots issues, and makes improvements.
Supporting the category owners and stakeholders in building up the logic for the metrics
Refining views based on feedback, ensuring accuracy and functionality
Updating, creating, and supporting tables and reports
Applies ETL processes for data from various types of data sources
Skills:
Utilizing tools such as PowerBI or Tableau to assesses data outputs while identifying issues and partnering with appropriate business teams to create a solution.
Working with internal and external business teams to gather feedback and reflect this information through dashboards and reports.
Reviews large sets of data from various sources and troubleshoots issues
Applies data analysis and data modeling techniques to establish, modify, and maintain business data structures and associated components.
Creates analysis reports to assist decision-making at for the business at all levels
Knowledge of database structures; ability to organize and store data in a particular data structure.
Knowledge of ETL processes
Top candidates will have :
2+ years of experience
Prior experience working with cloud platforms such as AWS or Azure
Experience working with Programming languages or scripting such as Python, or SQL
Bachelor's degree in computer science, business analytics, statistics, information management or related fields
Summary Pay Range:
$95,640.00 - $143,520.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Annual incentive bonus plan*
Medical, dental, and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Disability benefits
Life Insurance
Parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits and Employee Discounts
Tuition Reimbursement
Career Development
*Subject to annual eligibility and incentive plan guidelines .
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
February 23, 2024 - March 3, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
Career Area:
Business Technologies, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
As a Cat Digital Business Intelligence Analyst, you will join a team which focus on Dealer development through analytics. You will be responsible for providing analysis and insight which will help your division grow profitably. You should have business analytics skills, accuracy and attention to detail, and have knowledge of ETL and database structures. You are comfortable working in challenging environments with a passion for data analytics and how it drives change. By joining the Cat Digital Dealer Support Group, your contributions will drive the next generation of decision making at Caterpillar. You will have the opportunity to grow your skills in a fast-paced environment.
The Digital Excellence Program (DEP) is the result of collaborative work among Cat Digital, DSDs, industry partners, and dealers. Driven by voice of business and dealers, it focuses on dealer metrics necessary to drive increased aftermarket growth, services, and customer loyalty.
The Digital Excellence Program (DEP) measures how Cat Dealers are executing against Caterpillar's digital strategy and digital model. It aims to assess and improve dealer digital capabilities and performance and measures dealer adoption of key digital capabilities and tools, as well as the degree to which dealers are leveraging them in their core business processes.
Responsibilities:
Gathers and documents user/client requirements, supports the development and testing of new metrics for the Digital Excellence Program (DEP), collects client feedback, troubleshoots issues, and makes improvements.
Supporting the category owners and stakeholders in building up the logic for the metrics
Refining views based on feedback, ensuring accuracy and functionality
Updating, creating, and supporting tables and reports
Applies ETL processes for data from various types of data sources
Skills:
Utilizing tools such as PowerBI or Tableau to assesses data outputs while identifying issues and partnering with appropriate business teams to create a solution.
Working with internal and external business teams to gather feedback and reflect this information through dashboards and reports.
Reviews large sets of data from various sources and troubleshoots issues
Applies data analysis and data modeling techniques to establish, modify, and maintain business data structures and associated components.
Creates analysis reports to assist decision-making at for the business at all levels
Knowledge of database structures; ability to organize and store data in a particular data structure.
Knowledge of ETL processes
Top candidates will have :
2+ years of experience
Prior experience working with cloud platforms such as AWS or Azure
Experience working with Programming languages or scripting such as Python, or SQL
Bachelor's degree in computer science, business analytics, statistics, information management or related fields
Summary Pay Range:
$95,640.00 - $143,520.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Annual incentive bonus plan*
Medical, dental, and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Disability benefits
Life Insurance
Parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits and Employee Discounts
Tuition Reimbursement
Career Development
*Subject to annual eligibility and incentive plan guidelines .
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
February 23, 2024 - March 3, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
Career Area:
Business Technologies, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
As a Cat Digital Business Intelligence Analyst, you will join a team which focus on Dealer development through analytics. You will be responsible for providing analysis and insight which will help your division grow profitably. You should have business analytics skills, accuracy and attention to detail, and have knowledge of ETL and database structures. You are comfortable working in challenging environments with a passion for data analytics and how it drives change. By joining the Cat Digital Dealer Support Group, your contributions will drive the next generation of decision making at Caterpillar. You will have the opportunity to grow your skills in a fast-paced environment.
The Digital Excellence Program (DEP) is the result of collaborative work among Cat Digital, DSDs, industry partners, and dealers. Driven by voice of business and dealers, it focuses on dealer metrics necessary to drive increased aftermarket growth, services, and customer loyalty.
The Digital Excellence Program (DEP) measures how Cat Dealers are executing against Caterpillar's digital strategy and digital model. It aims to assess and improve dealer digital capabilities and performance and measures dealer adoption of key digital capabilities and tools, as well as the degree to which dealers are leveraging them in their core business processes.
Responsibilities:
Gathers and documents user/client requirements, supports the development and testing of new metrics for the Digital Excellence Program (DEP), collects client feedback, troubleshoots issues, and makes improvements.
Supporting the category owners and stakeholders in building up the logic for the metrics
Refining views based on feedback, ensuring accuracy and functionality
Updating, creating, and supporting tables and reports
Applies ETL processes for data from various types of data sources
Skills:
Utilizing tools such as PowerBI or Tableau to assesses data outputs while identifying issues and partnering with appropriate business teams to create a solution.
Working with internal and external business teams to gather feedback and reflect this information through dashboards and reports.
Reviews large sets of data from various sources and troubleshoots issues
Applies data analysis and data modeling techniques to establish, modify, and maintain business data structures and associated components.
Creates analysis reports to assist decision-making at for the business at all levels
Knowledge of database structures; ability to organize and store data in a particular data structure.
Knowledge of ETL processes
Top candidates will have :
2+ years of experience
Prior experience working with cloud platforms such as AWS or Azure
Experience working with Programming languages or scripting such as Python, or SQL
Bachelor's degree in computer science, business analytics, statistics, information management or related fields
Summary Pay Range:
$95,640.00 - $143,520.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Annual incentive bonus plan*
Medical, dental, and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Disability benefits
Life Insurance
Parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits and Employee Discounts
Tuition Reimbursement
Career Development
*Subject to annual eligibility and incentive plan guidelines .
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
February 23, 2024 - March 3, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
Career Area:
Business Technologies, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
As a Cat Digital Business Intelligence Analyst, you will join a team which focus on Dealer development through analytics. You will be responsible for providing analysis and insight which will help your division grow profitably. You should have business analytics skills, accuracy and attention to detail, and have knowledge of ETL and database structures. You are comfortable working in challenging environments with a passion for data analytics and how it drives change. By joining the Cat Digital Dealer Support Group, your contributions will drive the next generation of decision making at Caterpillar. You will have the opportunity to grow your skills in a fast-paced environment.
The Digital Excellence Program (DEP) is the result of collaborative work among Cat Digital, DSDs, industry partners, and dealers. Driven by voice of business and dealers, it focuses on dealer metrics necessary to drive increased aftermarket growth, services, and customer loyalty.
The Digital Excellence Program (DEP) measures how Cat Dealers are executing against Caterpillar's digital strategy and digital model. It aims to assess and improve dealer digital capabilities and performance and measures dealer adoption of key digital capabilities and tools, as well as the degree to which dealers are leveraging them in their core business processes.
Responsibilities:
Gathers and documents user/client requirements, supports the development and testing of new metrics for the Digital Excellence Program (DEP), collects client feedback, troubleshoots issues, and makes improvements.
Supporting the category owners and stakeholders in building up the logic for the metrics
Refining views based on feedback, ensuring accuracy and functionality
Updating, creating, and supporting tables and reports
Applies ETL processes for data from various types of data sources
Skills:
Utilizing tools such as PowerBI or Tableau to assesses data outputs while identifying issues and partnering with appropriate business teams to create a solution.
Working with internal and external business teams to gather feedback and reflect this information through dashboards and reports.
Reviews large sets of data from various sources and troubleshoots issues
Applies data analysis and data modeling techniques to establish, modify, and maintain business data structures and associated components.
Creates analysis reports to assist decision-making at for the business at all levels
Knowledge of database structures; ability to organize and store data in a particular data structure.
Knowledge of ETL processes
Top candidates will have :
2+ years of experience
Prior experience working with cloud platforms such as AWS or Azure
Experience working with Programming languages or scripting such as Python, or SQL
Bachelor's degree in computer science, business analytics, statistics, information management or related fields
Summary Pay Range:
$95,640.00 - $143,520.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Annual incentive bonus plan*
Medical, dental, and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Disability benefits
Life Insurance
Parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits and Employee Discounts
Tuition Reimbursement
Career Development
*Subject to annual eligibility and incentive plan guidelines .
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
February 23, 2024 - March 3, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
Career Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Electric Power Division (EPD) has an opening for a Manager Product Support in located Dallas, TX, Lafayette, IN or Griffin, GA . In this role, you will provide in-depth technical support and leads problem solving and quality implementation efforts for all supported products and services.
About EPD
Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We're committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!
What you will do:
Providing strong technical leadership to territory reps for gas products
Answering technical questions for complex issues and procedures or to handle technical problems with customers' products.
Prioritizing and implementing product improvements related to customer issues and manage cost impact.
Implementing service strategies for a given product to improve its repairability and maintenance.
Supporting dealers in product support excellence.
Travel : approximately 50%
What you will have:
Customer Focus: Level Working Knowledge: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Communicates the importance of customer needs/expectations and commits to resolving them.
Researches and verifies customer needs and expectations.
Solicits customer satisfaction feedback and acts on improvement opportunities.
Helps link organizational objectives to customer needs and expectations.
Meets regularly with customers to understand their wants, needs and expectations.
Service Excellence: Level Working Knowledge : Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
Provides a quality of service that customers describe as excellent.
Resolves common customer problems.
Responds to unexpected customer requests with a sense of urgency and positive action.
Provides direct service to internal or external customers.
Documents customer complaints in a timely manner.
Effective Communications: Level Extensive Experience : Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Reviews others' writing or presentations and provides feedback and coaching.
Adapts documents and presentations for the intended audience.
Demonstrates both empathy and assertiveness when communicating a need or defending a position.
Communicates well downward, upward, and outward.
Employs appropriate methods of persuasion when soliciting agreement.
Maintains focus on the topic at hand.
Problem Solving: Level Working Knowledge : Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Identifies and documents specific problems and resolution alternatives.
Examines a specific problem and understands the perspective of each involved stakeholder.
Develops alternative techniques for assessing accuracy and relevance of information.
Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
Uses fact-finding techniques and diagnostic tools to identify problems.
Relationship Management: Level Extensive Experience : Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Communicates to clients regarding expectations of all parties.
Participates in negotiating the terms of the business relationship.
Conducts periodic reviews of work effort, progress, issues, and successes.
Maintains productive, long-term relationships with clients or vendors.
Creates opportunities to educate support teams on client priorities.
Empowers others to establish collaborative, healthy relationships.
Top Candidates Will Also Have:
Knowledge of Cat dealer network
Knowledge of gensets operation and application
Knowledge of controls
Demonstrated ability to influence
What You Will Get
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just a salary because we value your performance, we offer a total rewards package that provides day-one benefits:
Medical, dental and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Short and long-term disability coverage
Life Insurance
Paid parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits (Ex. Identity Theft Protection)
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers #LI
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
February 23, 2024 - March 1, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
Career Area:
Business Technologies, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
As a Cat Digital Business Intelligence Analyst, you will join a team which focus on Dealer development through analytics. You will be responsible for providing analysis and insight which will help your division grow profitably. You should have business analytics skills, accuracy and attention to detail, and have knowledge of ETL and database structures. You are comfortable working in challenging environments with a passion for data analytics and how it drives change. By joining the Cat Digital Dealer Support Group, your contributions will drive the next generation of decision making at Caterpillar. You will have the opportunity to grow your skills in a fast-paced environment.
The Digital Excellence Program (DEP) is the result of collaborative work among Cat Digital, DSDs, industry partners, and dealers. Driven by voice of business and dealers, it focuses on dealer metrics necessary to drive increased aftermarket growth, services, and customer loyalty.
The Digital Excellence Program (DEP) measures how Cat Dealers are executing against Caterpillar's digital strategy and digital model. It aims to assess and improve dealer digital capabilities and performance and measures dealer adoption of key digital capabilities and tools, as well as the degree to which dealers are leveraging them in their core business processes.
Responsibilities:
Gathers and documents user/client requirements, supports the development and testing of new metrics for the Digital Excellence Program (DEP), collects client feedback, troubleshoots issues, and makes improvements.
Supporting the category owners and stakeholders in building up the logic for the metrics
Refining views based on feedback, ensuring accuracy and functionality
Updating, creating, and supporting tables and reports
Applies ETL processes for data from various types of data sources
Skills:
Utilizing tools such as PowerBI or Tableau to assesses data outputs while identifying issues and partnering with appropriate business teams to create a solution.
Working with internal and external business teams to gather feedback and reflect this information through dashboards and reports.
Reviews large sets of data from various sources and troubleshoots issues
Applies data analysis and data modeling techniques to establish, modify, and maintain business data structures and associated components.
Creates analysis reports to assist decision-making at for the business at all levels
Knowledge of database structures; ability to organize and store data in a particular data structure.
Knowledge of ETL processes
Top candidates will have :
2+ years of experience
Prior experience working with cloud platforms such as AWS or Azure
Experience working with Programming languages or scripting such as Python, or SQL
Bachelor's degree in computer science, business analytics, statistics, information management or related fields
Summary Pay Range:
$95,640.00 - $143,520.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Annual incentive bonus plan*
Medical, dental, and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Disability benefits
Life Insurance
Parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits and Employee Discounts
Tuition Reimbursement
Career Development
*Subject to annual eligibility and incentive plan guidelines .
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
February 23, 2024 - March 3, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
Career Area:
Business Technologies, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
As a Cat Digital Business Intelligence Analyst, you will join a team which focus on Dealer development through analytics. You will be responsible for providing analysis and insight which will help your division grow profitably. You should have business analytics skills, accuracy and attention to detail, and have knowledge of ETL and database structures. You are comfortable working in challenging environments with a passion for data analytics and how it drives change. By joining the Cat Digital Dealer Support Group, your contributions will drive the next generation of decision making at Caterpillar. You will have the opportunity to grow your skills in a fast-paced environment.
The Digital Excellence Program (DEP) is the result of collaborative work among Cat Digital, DSDs, industry partners, and dealers. Driven by voice of business and dealers, it focuses on dealer metrics necessary to drive increased aftermarket growth, services, and customer loyalty.
The Digital Excellence Program (DEP) measures how Cat Dealers are executing against Caterpillar's digital strategy and digital model. It aims to assess and improve dealer digital capabilities and performance and measures dealer adoption of key digital capabilities and tools, as well as the degree to which dealers are leveraging them in their core business processes.
Responsibilities:
Gathers and documents user/client requirements, supports the development and testing of new metrics for the Digital Excellence Program (DEP), collects client feedback, troubleshoots issues, and makes improvements.
Supporting the category owners and stakeholders in building up the logic for the metrics
Refining views based on feedback, ensuring accuracy and functionality
Updating, creating, and supporting tables and reports
Applies ETL processes for data from various types of data sources
Skills:
Utilizing tools such as PowerBI or Tableau to assesses data outputs while identifying issues and partnering with appropriate business teams to create a solution.
Working with internal and external business teams to gather feedback and reflect this information through dashboards and reports.
Reviews large sets of data from various sources and troubleshoots issues
Applies data analysis and data modeling techniques to establish, modify, and maintain business data structures and associated components.
Creates analysis reports to assist decision-making at for the business at all levels
Knowledge of database structures; ability to organize and store data in a particular data structure.
Knowledge of ETL processes
Top candidates will have :
2+ years of experience
Prior experience working with cloud platforms such as AWS or Azure
Experience working with Programming languages or scripting such as Python, or SQL
Bachelor's degree in computer science, business analytics, statistics, information management or related fields
Summary Pay Range:
$95,640.00 - $143,520.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Annual incentive bonus plan*
Medical, dental, and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Disability benefits
Life Insurance
Parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits and Employee Discounts
Tuition Reimbursement
Career Development
*Subject to annual eligibility and incentive plan guidelines .
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
February 23, 2024 - March 3, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
Career Area:
Business Technologies, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
As a Cat Digital Business Intelligence Analyst, you will join a team which focus on Dealer development through analytics. You will be responsible for providing analysis and insight which will help your division grow profitably. You should have business analytics skills, accuracy and attention to detail, and have knowledge of ETL and database structures. You are comfortable working in challenging environments with a passion for data analytics and how it drives change. By joining the Cat Digital Dealer Support Group, your contributions will drive the next generation of decision making at Caterpillar. You will have the opportunity to grow your skills in a fast-paced environment.
The Digital Excellence Program (DEP) is the result of collaborative work among Cat Digital, DSDs, industry partners, and dealers. Driven by voice of business and dealers, it focuses on dealer metrics necessary to drive increased aftermarket growth, services, and customer loyalty.
The Digital Excellence Program (DEP) measures how Cat Dealers are executing against Caterpillar's digital strategy and digital model. It aims to assess and improve dealer digital capabilities and performance and measures dealer adoption of key digital capabilities and tools, as well as the degree to which dealers are leveraging them in their core business processes.
Responsibilities:
Gathers and documents user/client requirements, supports the development and testing of new metrics for the Digital Excellence Program (DEP), collects client feedback, troubleshoots issues, and makes improvements.
Supporting the category owners and stakeholders in building up the logic for the metrics
Refining views based on feedback, ensuring accuracy and functionality
Updating, creating, and supporting tables and reports
Applies ETL processes for data from various types of data sources
Skills:
Utilizing tools such as PowerBI or Tableau to assesses data outputs while identifying issues and partnering with appropriate business teams to create a solution.
Working with internal and external business teams to gather feedback and reflect this information through dashboards and reports.
Reviews large sets of data from various sources and troubleshoots issues
Applies data analysis and data modeling techniques to establish, modify, and maintain business data structures and associated components.
Creates analysis reports to assist decision-making at for the business at all levels
Knowledge of database structures; ability to organize and store data in a particular data structure.
Knowledge of ETL processes
Top candidates will have :
2+ years of experience
Prior experience working with cloud platforms such as AWS or Azure
Experience working with Programming languages or scripting such as Python, or SQL
Bachelor's degree in computer science, business analytics, statistics, information management or related fields
Summary Pay Range:
$95,640.00 - $143,520.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Annual incentive bonus plan*
Medical, dental, and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Disability benefits
Life Insurance
Parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits and Employee Discounts
Tuition Reimbursement
Career Development
*Subject to annual eligibility and incentive plan guidelines .
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
February 23, 2024 - March 3, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
Career Area:
Business Technologies, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Your Work Shapes the World
Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.
When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don't just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in - the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer's needs. Join us.
Description
Cat Solutions and Services Division is seeking a Connectivity Product Owner within the Mining Health Technology product development team. The Health technology products are designed to provide customer mixed fleet with improved equipment availability and reliability at the lowest possible cost per ton.
In this role, you will be responsible to lead the mining industry aftermarket connectivity products technical strategy, as well as providing product and application support to the global sale and dealer organizations. Connectivity products enable our customers' fleet of CAT and non-CAT machines compatibility to the Caterpillar's suite of technology solutions. This role provides day-to-day support to customers and field service staff in relation to product implementation, customization, questions, and problems.
Job Duties
The role involves defining, planning, and coordinating product strategy and development activities to meet customer's performance, functionality, schedule, cost and quality objectives. The role also involves developing deep application subject matter expertise to provide technical sale, commercial support, application literature and coaching to regional sales teams, dealers, and customers.
Job Duties/Responsibilities include, but are not limited to:
Responsible for strategy, requirements, development and deployment of aftermarket connectivity products in mining
Coordination and delivery of end-to-end products development activities, including functional (design, validation) and non-functional activities (Purchasing, Product Regulations and Compliance, Documentation, Product Support, Sourcing and Order Planning, Parts Availability, Commercial readiness).
Manage voice of customers and dealers transformation into product requirements
Ensure strategy alignment with mining machine product groups, and other Caterpillar technology product teams
Drive system architecture and sensing requirements to mining machine product groups and track factory adoption
Manage product backlog and development prioritization, in accordance to business priorities and quality expectations.
Partner with service engineering to perform field follow planning and execution, and to create product support material
Facilitate connectivity kit sales, through pro-active technical sale support
Provide product and application expertise to the global field sales rep teams and dealers
Provide subject matter expertise support for aftermarket kit pricing for on-board connectivity solutions (including software licensing)
Work closely with engineering delivery organizations internal to Caterpillar
Maintain and create product application documentation
Manage Non-Disclosure Agreement process for third party telemetry access requests
Work with Supply Chain team to guarantee physical material availability into the Caterpillar distribution centers
Skill Descriptors
Business Analysis: Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.
Level Working Knowledge:
- Applies the prerequisites to a project before starting the business analysis process.
- Collaborates with stakeholders, development teams, testing teams, etc., to deliver business solutions.
- Documents the business case to justify the requirements of time and resources of a project.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Extensive Experience:
- Differentiates assumptions, perspectives, and historical frameworks.
- Evaluates past decisions for insights to improve decision-making process.
- Assesses and validates decision options and points and predicts their potential impact.
- Advises others in analyzing and synthesizing relevant data and assessing alternatives.
- Uses effective decision-making approaches such as consultative, command, or consensus.
- Ensures that assumptions and received wisdom are objectively analyzed in decisions.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Extensive Experience:
- Adapts documents and presentations for the intended audience.
- Demonstrates both empathy and assertiveness when communicating a need or defending a position.
- Communicates well downward, upward, and outward.
- Employs appropriate methods of persuasion when soliciting agreement.
- Maintains focus on the topic at hand.
Software Change Request Management: Knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff.
Level Extensive Experience:
- Defines responses for non-standard or unsupported change requests.
- Contributes to the design and development of request process flow and templates.
- Clarifies description, need, cost estimate, risk, resources, status.
- Manages all aspects of the change request process.
Software Engineering: Knowledge of software engineering; ability to deliver new or enhanced software products.
Level Working Knowledge:
- Describes phases, activities, deliverables and processes for a specific methodology.
- Works with structured documents for developing features, functions, plans and schedules.
Software Problem Management: Knowledge of strategies, practices and tools for resolving software problems; ability to manage software problems in installed software products.
Level Working Knowledge:
- Documents resolution progress and provides feedback to customers.
- Describes issues and consideration for resolving problems.
- Works with tracking and resolving common types of problems for a product.
- Describes actions, tools, and procedures for problem reporting, solving, and resolution.
- Follows proper notifications and escalation procedures.
Software Product Business Knowledge: Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.
Level Extensive Experience:
- Participates in enhancing the sales process and expanding sales opportunities.
- Collects, documents, and maintains product functional requirements; makes recommendations.
- Supports major installations and customizations.
- Maintains and disseminates information on customer use and experiences.
- Has knowledge of all advanced features and functions of the product.
- Relates experiences with unusual or non-traditional uses; assesses opportunities and challenges.
User Acceptance Testing (UAT): Knowledge of UAT activities, tasks, tools and techniques; ability to evaluate acceptance tests for end-users.
Level Extensive Experience:
- Critiques user acceptance plans for appropriateness and completeness.
- Develops approaches for acceptance testing following legal or contractual agreements.
- Consults on test strategies, processes, plans and approaches during the user acceptance testing process.
Basic Qualifications
5+ years of job-related experience in mining technology, or in relevant connectivity technology
Demonstrated ability to understand and articulate product capability and application knowledge.
Good human relations and communication skills to develop a cooperative work relationship with internal development partners, as well as field sales organizations, dealers and customers.
Experience in product development processes and product life-cycle management
Experience with managing programs
Top Candidates will also have
Bachelor's degree in an accredited Engineering, Information Technologies, or Computer Science
Mining Industry and Mining Operation knowledge
Cat connectivity products (Product Link, VIMS) knowledge
MineStar product portfolio knowledge
Machine telemetry knowledge
Competitive connectivity product knowledge
Comprehensive knowledge of Caterpillar systems related to product development and support.
Excellent human relations, interpersonal, and communication skills
Proven team leadership skills, with direct and indirect resources
Ability to build strong working relations with global teams and resources with multiple cultures
Experience in electronic and/or software systems development life-cycle
Experience with defining system requirements
Ability to initiate and take independent action
Ability to plan, prioritize and organize
Demonstrated performance to very high work standards
Flexible schedule to attend and drive meetings with global development and business partners
Additional Information
The primary location for this position is Mossville, IL (Building AC); an additional location is in Tucson, AZ.
Domestic relocation assistance is available for this position.
This position may require 10-15% travel.
Employee benefit details
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.
Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
Final details
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers .
For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media
#LI
Posting Dates:
February 23, 2024 - March 8, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.