Company Detail

Mining Equipment Connectivity Product Owner - Caterpillar, Inc.
Posted: Feb 23, 2024 15:50
Tucson, AZ

Job Description

Career Area:

Business Technologies, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don't just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in - the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer's needs. Join us.

Description

Cat Solutions and Services Division is seeking a Connectivity Product Owner within the Mining Health Technology product development team. The Health technology products are designed to provide customer mixed fleet with improved equipment availability and reliability at the lowest possible cost per ton.

In this role, you will be responsible to lead the mining industry aftermarket connectivity products technical strategy, as well as providing product and application support to the global sale and dealer organizations. Connectivity products enable our customers' fleet of CAT and non-CAT machines compatibility to the Caterpillar's suite of technology solutions. This role provides day-to-day support to customers and field service staff in relation to product implementation, customization, questions, and problems.

Job Duties

The role involves defining, planning, and coordinating product strategy and development activities to meet customer's performance, functionality, schedule, cost and quality objectives. The role also involves developing deep application subject matter expertise to provide technical sale, commercial support, application literature and coaching to regional sales teams, dealers, and customers.

Job Duties/Responsibilities include, but are not limited to:

  • Responsible for strategy, requirements, development and deployment of aftermarket connectivity products in mining

  • Coordination and delivery of end-to-end products development activities, including functional (design, validation) and non-functional activities (Purchasing, Product Regulations and Compliance, Documentation, Product Support, Sourcing and Order Planning, Parts Availability, Commercial readiness).

  • Manage voice of customers and dealers transformation into product requirements

  • Ensure strategy alignment with mining machine product groups, and other Caterpillar technology product teams

  • Drive system architecture and sensing requirements to mining machine product groups and track factory adoption

  • Manage product backlog and development prioritization, in accordance to business priorities and quality expectations.

  • Partner with service engineering to perform field follow planning and execution, and to create product support material

  • Facilitate connectivity kit sales, through pro-active technical sale support

  • Provide product and application expertise to the global field sales rep teams and dealers

  • Provide subject matter expertise support for aftermarket kit pricing for on-board connectivity solutions (including software licensing)

  • Work closely with engineering delivery organizations internal to Caterpillar

  • Maintain and create product application documentation

  • Manage Non-Disclosure Agreement process for third party telemetry access requests

  • Work with Supply Chain team to guarantee physical material availability into the Caterpillar distribution centers

Skill Descriptors

Business Analysis: Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.

Level Working Knowledge:

- Applies the prerequisites to a project before starting the business analysis process.

- Collaborates with stakeholders, development teams, testing teams, etc., to deliver business solutions.

- Documents the business case to justify the requirements of time and resources of a project.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Level Extensive Experience:

- Differentiates assumptions, perspectives, and historical frameworks.

- Evaluates past decisions for insights to improve decision-making process.

- Assesses and validates decision options and points and predicts their potential impact.

- Advises others in analyzing and synthesizing relevant data and assessing alternatives.

- Uses effective decision-making approaches such as consultative, command, or consensus.

- Ensures that assumptions and received wisdom are objectively analyzed in decisions.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Extensive Experience:

- Adapts documents and presentations for the intended audience.

- Demonstrates both empathy and assertiveness when communicating a need or defending a position.

- Communicates well downward, upward, and outward.

- Employs appropriate methods of persuasion when soliciting agreement.

- Maintains focus on the topic at hand.

Software Change Request Management: Knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff.

Level Extensive Experience:

- Defines responses for non-standard or unsupported change requests.

- Contributes to the design and development of request process flow and templates.

- Clarifies description, need, cost estimate, risk, resources, status.

- Manages all aspects of the change request process.

Software Engineering: Knowledge of software engineering; ability to deliver new or enhanced software products.

Level Working Knowledge:

- Describes phases, activities, deliverables and processes for a specific methodology.

- Works with structured documents for developing features, functions, plans and schedules.

Software Problem Management: Knowledge of strategies, practices and tools for resolving software problems; ability to manage software problems in installed software products.

Level Working Knowledge:

- Documents resolution progress and provides feedback to customers.

- Describes issues and consideration for resolving problems.

- Works with tracking and resolving common types of problems for a product.

- Describes actions, tools, and procedures for problem reporting, solving, and resolution.

- Follows proper notifications and escalation procedures.

Software Product Business Knowledge: Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.

Level Extensive Experience:

- Participates in enhancing the sales process and expanding sales opportunities.

- Collects, documents, and maintains product functional requirements; makes recommendations.

- Supports major installations and customizations.

- Maintains and disseminates information on customer use and experiences.

- Has knowledge of all advanced features and functions of the product.

- Relates experiences with unusual or non-traditional uses; assesses opportunities and challenges.

User Acceptance Testing (UAT): Knowledge of UAT activities, tasks, tools and techniques; ability to evaluate acceptance tests for end-users.

Level Extensive Experience:

- Critiques user acceptance plans for appropriateness and completeness.

- Develops approaches for acceptance testing following legal or contractual agreements.

- Consults on test strategies, processes, plans and approaches during the user acceptance testing process.

Basic Qualifications

  • 5+ years of job-related experience in mining technology, or in relevant connectivity technology

  • Demonstrated ability to understand and articulate product capability and application knowledge.

  • Good human relations and communication skills to develop a cooperative work relationship with internal development partners, as well as field sales organizations, dealers and customers.

  • Experience in product development processes and product life-cycle management

  • Experience with managing programs

Top Candidates will also have

  • Bachelor's degree in an accredited Engineering, Information Technologies, or Computer Science

  • Mining Industry and Mining Operation knowledge

  • Cat connectivity products (Product Link, VIMS) knowledge

  • MineStar product portfolio knowledge

  • Machine telemetry knowledge

  • Competitive connectivity product knowledge

  • Comprehensive knowledge of Caterpillar systems related to product development and support.

  • Excellent human relations, interpersonal, and communication skills

  • Proven team leadership skills, with direct and indirect resources

  • Ability to build strong working relations with global teams and resources with multiple cultures

  • Experience in electronic and/or software systems development life-cycle

  • Experience with defining system requirements

  • Ability to initiate and take independent action

  • Ability to plan, prioritize and organize

  • Demonstrated performance to very high work standards

  • Flexible schedule to attend and drive meetings with global development and business partners

Additional Information

The primary location for this position is Mossville, IL (Building AC); an additional location is in Tucson, AZ.

Domestic relocation assistance is available for this position.

This position may require 10-15% travel.

Employee benefit details

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Final details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers .

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media

#LI

Posting Dates:

February 23, 2024 - March 8, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.



Job Detail

Mining Equipment Connectivity Product Owner - Caterpillar, Inc.
Posted: Feb 23, 2024 15:50
Tucson, AZ

Job Description

Career Area:

Business Technologies, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don't just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in - the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer's needs. Join us.

Description

Cat Solutions and Services Division is seeking a Connectivity Product Owner within the Mining Health Technology product development team. The Health technology products are designed to provide customer mixed fleet with improved equipment availability and reliability at the lowest possible cost per ton.

In this role, you will be responsible to lead the mining industry aftermarket connectivity products technical strategy, as well as providing product and application support to the global sale and dealer organizations. Connectivity products enable our customers' fleet of CAT and non-CAT machines compatibility to the Caterpillar's suite of technology solutions. This role provides day-to-day support to customers and field service staff in relation to product implementation, customization, questions, and problems.

Job Duties

The role involves defining, planning, and coordinating product strategy and development activities to meet customer's performance, functionality, schedule, cost and quality objectives. The role also involves developing deep application subject matter expertise to provide technical sale, commercial support, application literature and coaching to regional sales teams, dealers, and customers.

Job Duties/Responsibilities include, but are not limited to:

  • Responsible for strategy, requirements, development and deployment of aftermarket connectivity products in mining

  • Coordination and delivery of end-to-end products development activities, including functional (design, validation) and non-functional activities (Purchasing, Product Regulations and Compliance, Documentation, Product Support, Sourcing and Order Planning, Parts Availability, Commercial readiness).

  • Manage voice of customers and dealers transformation into product requirements

  • Ensure strategy alignment with mining machine product groups, and other Caterpillar technology product teams

  • Drive system architecture and sensing requirements to mining machine product groups and track factory adoption

  • Manage product backlog and development prioritization, in accordance to business priorities and quality expectations.

  • Partner with service engineering to perform field follow planning and execution, and to create product support material

  • Facilitate connectivity kit sales, through pro-active technical sale support

  • Provide product and application expertise to the global field sales rep teams and dealers

  • Provide subject matter expertise support for aftermarket kit pricing for on-board connectivity solutions (including software licensing)

  • Work closely with engineering delivery organizations internal to Caterpillar

  • Maintain and create product application documentation

  • Manage Non-Disclosure Agreement process for third party telemetry access requests

  • Work with Supply Chain team to guarantee physical material availability into the Caterpillar distribution centers

Skill Descriptors

Business Analysis: Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.

Level Working Knowledge:

- Applies the prerequisites to a project before starting the business analysis process.

- Collaborates with stakeholders, development teams, testing teams, etc., to deliver business solutions.

- Documents the business case to justify the requirements of time and resources of a project.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Level Extensive Experience:

- Differentiates assumptions, perspectives, and historical frameworks.

- Evaluates past decisions for insights to improve decision-making process.

- Assesses and validates decision options and points and predicts their potential impact.

- Advises others in analyzing and synthesizing relevant data and assessing alternatives.

- Uses effective decision-making approaches such as consultative, command, or consensus.

- Ensures that assumptions and received wisdom are objectively analyzed in decisions.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Extensive Experience:

- Adapts documents and presentations for the intended audience.

- Demonstrates both empathy and assertiveness when communicating a need or defending a position.

- Communicates well downward, upward, and outward.

- Employs appropriate methods of persuasion when soliciting agreement.

- Maintains focus on the topic at hand.

Software Change Request Management: Knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff.

Level Extensive Experience:

- Defines responses for non-standard or unsupported change requests.

- Contributes to the design and development of request process flow and templates.

- Clarifies description, need, cost estimate, risk, resources, status.

- Manages all aspects of the change request process.

Software Engineering: Knowledge of software engineering; ability to deliver new or enhanced software products.

Level Working Knowledge:

- Describes phases, activities, deliverables and processes for a specific methodology.

- Works with structured documents for developing features, functions, plans and schedules.

Software Problem Management: Knowledge of strategies, practices and tools for resolving software problems; ability to manage software problems in installed software products.

Level Working Knowledge:

- Documents resolution progress and provides feedback to customers.

- Describes issues and consideration for resolving problems.

- Works with tracking and resolving common types of problems for a product.

- Describes actions, tools, and procedures for problem reporting, solving, and resolution.

- Follows proper notifications and escalation procedures.

Software Product Business Knowledge: Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.

Level Extensive Experience:

- Participates in enhancing the sales process and expanding sales opportunities.

- Collects, documents, and maintains product functional requirements; makes recommendations.

- Supports major installations and customizations.

- Maintains and disseminates information on customer use and experiences.

- Has knowledge of all advanced features and functions of the product.

- Relates experiences with unusual or non-traditional uses; assesses opportunities and challenges.

User Acceptance Testing (UAT): Knowledge of UAT activities, tasks, tools and techniques; ability to evaluate acceptance tests for end-users.

Level Extensive Experience:

- Critiques user acceptance plans for appropriateness and completeness.

- Develops approaches for acceptance testing following legal or contractual agreements.

- Consults on test strategies, processes, plans and approaches during the user acceptance testing process.

Basic Qualifications

  • 5+ years of job-related experience in mining technology, or in relevant connectivity technology

  • Demonstrated ability to understand and articulate product capability and application knowledge.

  • Good human relations and communication skills to develop a cooperative work relationship with internal development partners, as well as field sales organizations, dealers and customers.

  • Experience in product development processes and product life-cycle management

  • Experience with managing programs

Top Candidates will also have

  • Bachelor's degree in an accredited Engineering, Information Technologies, or Computer Science

  • Mining Industry and Mining Operation knowledge

  • Cat connectivity products (Product Link, VIMS) knowledge

  • MineStar product portfolio knowledge

  • Machine telemetry knowledge

  • Competitive connectivity product knowledge

  • Comprehensive knowledge of Caterpillar systems related to product development and support.

  • Excellent human relations, interpersonal, and communication skills

  • Proven team leadership skills, with direct and indirect resources

  • Ability to build strong working relations with global teams and resources with multiple cultures

  • Experience in electronic and/or software systems development life-cycle

  • Experience with defining system requirements

  • Ability to initiate and take independent action

  • Ability to plan, prioritize and organize

  • Demonstrated performance to very high work standards

  • Flexible schedule to attend and drive meetings with global development and business partners

Additional Information

The primary location for this position is Mossville, IL (Building AC); an additional location is in Tucson, AZ.

Domestic relocation assistance is available for this position.

This position may require 10-15% travel.

Employee benefit details

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Final details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers .

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media

#LI

Posting Dates:

February 23, 2024 - March 8, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.



Job Detail

Global Electronics and Electrical Senior Category Manager - Caterpillar, Inc.
Posted: Feb 23, 2024 15:50
Mossville, IL

Job Description

Career Area:

Procurement

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don't just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in - the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer's needs. Join us.

Role Definition

Lead Category Management responsibilities for Global Electronics and Electrical components. Manage strategic breakthrough categories to deliver year-over-year Quality-Cost-Logistics-Development-Relationship Management performance improvement.

Responsibilities

  • Accountable for the development, communication, and implementation of a worldwide category strategy

  • Develop and deliver Supplier Strategies aligned with category strategy.

  • Be the compliance champion for the scope of work.

  • Identifying performance gaps within the supply base and developing improvement plans for the identified gaps.

  • Lead Supplier resiliency-related initiatives.

  • Manage Supplier and internal customer relationship management.

  • Improve Contract coverage with the supply network.

  • Build a high-performing team through individualized capability-building plans.

  • Work with regional category managers to ensure alignment on category and supplier strategies.

  • Work closely with engineering process partners to enable flawless New Product Introduction (NPI) and New Source Introduction (NSI)

Skill Descriptors

Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.

Level Extensive Experience:

  • Develops, refines, and communicates tactical plans for own responsibilities.

  • Provides the right level of detail as input for strategic plan development.

  • Demonstrates the value and necessity of linking tactical plans to overall strategic plan.

  • Ensures attention to the detail and dependencies of existing departmental-level plans.

  • Plans for allocation of resources in line with unit goals, technical and business objectives.

  • Ensures the planning process is integrated with the overall business plan.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Extensive Experience:

  • Reviews others' writing or presentations and provides feedback and coaching.

  • Adapts documents and presentations for the intended audience.

  • Demonstrates both empathy and assertiveness when communicating a need or defending a position.

  • Communicates well downward, upward, and outward.

  • Employs appropriate methods of persuasion when soliciting agreement.

  • Maintains focus on the topic at hand.

Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

Level Expert:

  • Leads complex, high-impact or volatile negotiations involving high business risks.

  • Advocates a win-win approach to negotiating.

  • Explains appropriateness of using adversarial negotiating versus joint problem-solving techniques.

  • Overcomes resistance to the negotiation process.

  • Teaches others the subtleties of negotiating strategic or high-impact agreements.

  • Negotiates complex matters involving multiple parties.

Audit and Compliance Function: Knowledge of major responsibilities and tasks of Audit and Compliance (A&C) function; ability to manage the operation of A&C function in various business environment.

Level Extensive Experience:

  • Manages one or more A&C functions or units.

  • Facilitates compliance-related business process implementation or improvement initiatives.

  • Implements specific organizational changes made in response to the Sarbanes-Oxley Act.

  • Contributes to development of A&C strategies and plans.

  • Improves key relationships and dependencies among Audit, IT and other business functions.

  • Contributes to the establishment of best practices for A&C.

Business Intelligence: Knowledge of business intelligence; ability to utilize business processes and technologies for gathering, storing, analyzing, and providing access to data that helps the organization make better business decisions.

Level Expert:

  • Champions the adoption and application of BI to new situations and environments.

  • Establishes the standards, policies and strategies for the organization based on BI indicators.

  • Leads discussions based on results of poor intelligence; cites cases about ineffective use of BI.

  • Creates processes to verify the accuracy and relevance of BI tool-generated information.

  • Presents BI-generated information at executive, board and shareholder meetings.

  • Defines key BI performance indicators that assess the present state of business.

Category Management: Knowledge of category management within an organization's goods and services sector; ability to use this knowledge to analyze and improve the end-to-end procurement process and maximize business profitability.

Level Expert:

  • Analyzes recent trends and developments related to category management and procurement and discusses future implications.

  • Establishes best practices in category management and develops related training programs.

  • Formulates a procurement strategy that utilizes the benefits of category management to streamline the procurement process and maximize business profitability.

  • Identifies and defines KPIs to track and evaluate the efficiency and effectiveness of the procurement process.

  • Oversees the category management processes for all categories and provides technical guidance during implementation.

  • Promotes the use of emerging tools and technologies for implementing the category management process.

Supplier Management: Knowledge of processes and methods to effectively manage business relationships and transactions with suppliers of raw materials or product components; ability to apply related knowledge, experience, and skills into real practice.

Level Expert:

  • Establishes best practices for monitoring supplier efficacy, reliability, and performance.

  • Leads the evaluation of product plans/directions for impact on supply chain requirements.

  • Mentors others in the resolution of complex supplier issues; consults on the trends of supplier management.

  • Leads in the development of evaluating, selecting and certifying processes for suppliers.

  • Oversees large supplier networks at the enterprise or global level.

  • Develops supplier strategies; monitors the marketplace for competitive suppliers.

Strategic Sourcing: Knowledge of strategic sourcing methods, technologies, and processes; ability to analyze, improve, and re-evaluate organizational procurement process continuously.

Level Expert:

  • Deploys and directs strategic sourcing in multiple and diverse environments and applications.

  • Plays a leadership role in establishing strategic sourcing standards, policies, strategy and best practices.

  • Leads discussions on industry and marketplace trends and directions regarding strategic sourcing, citing relevant case studies.

  • Mentors others on all major strategic sourcing functions, issues and considerations.

  • Develops a theoretical background and understanding of strategic sourcing and provides a historical and future perspective.

  • Influences organization-wide or high-impact decisions and initiatives directly regarding strategic sourcing.

Basic Qualifications:

  • Previous purchasing, operations or supply chain knowledge experience required.

  • Prior leadership experience required.

  • Bachelor's degree - or equivalent experience required (5 years).

  • 10+ years job related experience.

  • Proficiency in English is required.

  • Incumbent must have advanced communication and negotiation skills.

Top Candidates will have:

  • Professional certification in Purchasing and/or Inventory Management preferred, ex.; Certified Purchasing Manager (C.P.M.), Certified in Production and Inventory Management (CPIM) and Certified in Integration Resource Management (CIRM), or comparable international certification is preferred.

  • Experience working on category playbooks and contract management is preferred.

  • Industrial Engineering and understanding of lean principles preferred.

  • Knowledge of Quality Management Systems and Cost Modeling tools preferred.

Additional Information

  • The location for this position is Mossville, IL.

  • Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected candidate.

  • This position will require up to 50% travel.

Employee benefit details

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Final details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers .

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media

#LI

Posting Dates:

February 23, 2024 - March 5, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.



Job Detail

Global Electronics and Electrical Senior Category Manager - Caterpillar, Inc.
Posted: Feb 23, 2024 15:50
Mossville, IL

Job Description

Career Area:

Procurement

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don't just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in - the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer's needs. Join us.

Role Definition

Lead Category Management responsibilities for Global Electronics and Electrical components. Manage strategic breakthrough categories to deliver year-over-year Quality-Cost-Logistics-Development-Relationship Management performance improvement.

Responsibilities

  • Accountable for the development, communication, and implementation of a worldwide category strategy

  • Develop and deliver Supplier Strategies aligned with category strategy.

  • Be the compliance champion for the scope of work.

  • Identifying performance gaps within the supply base and developing improvement plans for the identified gaps.

  • Lead Supplier resiliency-related initiatives.

  • Manage Supplier and internal customer relationship management.

  • Improve Contract coverage with the supply network.

  • Build a high-performing team through individualized capability-building plans.

  • Work with regional category managers to ensure alignment on category and supplier strategies.

  • Work closely with engineering process partners to enable flawless New Product Introduction (NPI) and New Source Introduction (NSI)

Skill Descriptors

Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.

Level Extensive Experience:

  • Develops, refines, and communicates tactical plans for own responsibilities.

  • Provides the right level of detail as input for strategic plan development.

  • Demonstrates the value and necessity of linking tactical plans to overall strategic plan.

  • Ensures attention to the detail and dependencies of existing departmental-level plans.

  • Plans for allocation of resources in line with unit goals, technical and business objectives.

  • Ensures the planning process is integrated with the overall business plan.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Extensive Experience:

  • Reviews others' writing or presentations and provides feedback and coaching.

  • Adapts documents and presentations for the intended audience.

  • Demonstrates both empathy and assertiveness when communicating a need or defending a position.

  • Communicates well downward, upward, and outward.

  • Employs appropriate methods of persuasion when soliciting agreement.

  • Maintains focus on the topic at hand.

Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

Level Expert:

  • Leads complex, high-impact or volatile negotiations involving high business risks.

  • Advocates a win-win approach to negotiating.

  • Explains appropriateness of using adversarial negotiating versus joint problem-solving techniques.

  • Overcomes resistance to the negotiation process.

  • Teaches others the subtleties of negotiating strategic or high-impact agreements.

  • Negotiates complex matters involving multiple parties.

Audit and Compliance Function: Knowledge of major responsibilities and tasks of Audit and Compliance (A&C) function; ability to manage the operation of A&C function in various business environment.

Level Extensive Experience:

  • Manages one or more A&C functions or units.

  • Facilitates compliance-related business process implementation or improvement initiatives.

  • Implements specific organizational changes made in response to the Sarbanes-Oxley Act.

  • Contributes to development of A&C strategies and plans.

  • Improves key relationships and dependencies among Audit, IT and other business functions.

  • Contributes to the establishment of best practices for A&C.

Business Intelligence: Knowledge of business intelligence; ability to utilize business processes and technologies for gathering, storing, analyzing, and providing access to data that helps the organization make better business decisions.

Level Expert:

  • Champions the adoption and application of BI to new situations and environments.

  • Establishes the standards, policies and strategies for the organization based on BI indicators.

  • Leads discussions based on results of poor intelligence; cites cases about ineffective use of BI.

  • Creates processes to verify the accuracy and relevance of BI tool-generated information.

  • Presents BI-generated information at executive, board and shareholder meetings.

  • Defines key BI performance indicators that assess the present state of business.

Category Management: Knowledge of category management within an organization's goods and services sector; ability to use this knowledge to analyze and improve the end-to-end procurement process and maximize business profitability.

Level Expert:

  • Analyzes recent trends and developments related to category management and procurement and discusses future implications.

  • Establishes best practices in category management and develops related training programs.

  • Formulates a procurement strategy that utilizes the benefits of category management to streamline the procurement process and maximize business profitability.

  • Identifies and defines KPIs to track and evaluate the efficiency and effectiveness of the procurement process.

  • Oversees the category management processes for all categories and provides technical guidance during implementation.

  • Promotes the use of emerging tools and technologies for implementing the category management process.

Supplier Management: Knowledge of processes and methods to effectively manage business relationships and transactions with suppliers of raw materials or product components; ability to apply related knowledge, experience, and skills into real practice.

Level Expert:

  • Establishes best practices for monitoring supplier efficacy, reliability, and performance.

  • Leads the evaluation of product plans/directions for impact on supply chain requirements.

  • Mentors others in the resolution of complex supplier issues; consults on the trends of supplier management.

  • Leads in the development of evaluating, selecting and certifying processes for suppliers.

  • Oversees large supplier networks at the enterprise or global level.

  • Develops supplier strategies; monitors the marketplace for competitive suppliers.

Strategic Sourcing: Knowledge of strategic sourcing methods, technologies, and processes; ability to analyze, improve, and re-evaluate organizational procurement process continuously.

Level Expert:

  • Deploys and directs strategic sourcing in multiple and diverse environments and applications.

  • Plays a leadership role in establishing strategic sourcing standards, policies, strategy and best practices.

  • Leads discussions on industry and marketplace trends and directions regarding strategic sourcing, citing relevant case studies.

  • Mentors others on all major strategic sourcing functions, issues and considerations.

  • Develops a theoretical background and understanding of strategic sourcing and provides a historical and future perspective.

  • Influences organization-wide or high-impact decisions and initiatives directly regarding strategic sourcing.

Basic Qualifications:

  • Previous purchasing, operations or supply chain knowledge experience required.

  • Prior leadership experience required.

  • Bachelor's degree - or equivalent experience required (5 years).

  • 10+ years job related experience.

  • Proficiency in English is required.

  • Incumbent must have advanced communication and negotiation skills.

Top Candidates will have:

  • Professional certification in Purchasing and/or Inventory Management preferred, ex.; Certified Purchasing Manager (C.P.M.), Certified in Production and Inventory Management (CPIM) and Certified in Integration Resource Management (CIRM), or comparable international certification is preferred.

  • Experience working on category playbooks and contract management is preferred.

  • Industrial Engineering and understanding of lean principles preferred.

  • Knowledge of Quality Management Systems and Cost Modeling tools preferred.

Additional Information

  • The location for this position is Mossville, IL.

  • Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected candidate.

  • This position will require up to 50% travel.

Employee benefit details

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Final details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers .

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media

#LI

Posting Dates:

February 23, 2024 - March 5, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.



Job Detail

Global Electronics and Electrical Senior Category Manager - Caterpillar, Inc.
Posted: Feb 23, 2024 15:50
Mossville, IL

Job Description

Career Area:

Procurement

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don't just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in - the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer's needs. Join us.

Role Definition

Lead Category Management responsibilities for Global Electronics and Electrical components. Manage strategic breakthrough categories to deliver year-over-year Quality-Cost-Logistics-Development-Relationship Management performance improvement.

Responsibilities

  • Accountable for the development, communication, and implementation of a worldwide category strategy

  • Develop and deliver Supplier Strategies aligned with category strategy.

  • Be the compliance champion for the scope of work.

  • Identifying performance gaps within the supply base and developing improvement plans for the identified gaps.

  • Lead Supplier resiliency-related initiatives.

  • Manage Supplier and internal customer relationship management.

  • Improve Contract coverage with the supply network.

  • Build a high-performing team through individualized capability-building plans.

  • Work with regional category managers to ensure alignment on category and supplier strategies.

  • Work closely with engineering process partners to enable flawless New Product Introduction (NPI) and New Source Introduction (NSI)

Skill Descriptors

Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.

Level Extensive Experience:

  • Develops, refines, and communicates tactical plans for own responsibilities.

  • Provides the right level of detail as input for strategic plan development.

  • Demonstrates the value and necessity of linking tactical plans to overall strategic plan.

  • Ensures attention to the detail and dependencies of existing departmental-level plans.

  • Plans for allocation of resources in line with unit goals, technical and business objectives.

  • Ensures the planning process is integrated with the overall business plan.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Extensive Experience:

  • Reviews others' writing or presentations and provides feedback and coaching.

  • Adapts documents and presentations for the intended audience.

  • Demonstrates both empathy and assertiveness when communicating a need or defending a position.

  • Communicates well downward, upward, and outward.

  • Employs appropriate methods of persuasion when soliciting agreement.

  • Maintains focus on the topic at hand.

Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

Level Expert:

  • Leads complex, high-impact or volatile negotiations involving high business risks.

  • Advocates a win-win approach to negotiating.

  • Explains appropriateness of using adversarial negotiating versus joint problem-solving techniques.

  • Overcomes resistance to the negotiation process.

  • Teaches others the subtleties of negotiating strategic or high-impact agreements.

  • Negotiates complex matters involving multiple parties.

Audit and Compliance Function: Knowledge of major responsibilities and tasks of Audit and Compliance (A&C) function; ability to manage the operation of A&C function in various business environment.

Level Extensive Experience:

  • Manages one or more A&C functions or units.

  • Facilitates compliance-related business process implementation or improvement initiatives.

  • Implements specific organizational changes made in response to the Sarbanes-Oxley Act.

  • Contributes to development of A&C strategies and plans.

  • Improves key relationships and dependencies among Audit, IT and other business functions.

  • Contributes to the establishment of best practices for A&C.

Business Intelligence: Knowledge of business intelligence; ability to utilize business processes and technologies for gathering, storing, analyzing, and providing access to data that helps the organization make better business decisions.

Level Expert:

  • Champions the adoption and application of BI to new situations and environments.

  • Establishes the standards, policies and strategies for the organization based on BI indicators.

  • Leads discussions based on results of poor intelligence; cites cases about ineffective use of BI.

  • Creates processes to verify the accuracy and relevance of BI tool-generated information.

  • Presents BI-generated information at executive, board and shareholder meetings.

  • Defines key BI performance indicators that assess the present state of business.

Category Management: Knowledge of category management within an organization's goods and services sector; ability to use this knowledge to analyze and improve the end-to-end procurement process and maximize business profitability.

Level Expert:

  • Analyzes recent trends and developments related to category management and procurement and discusses future implications.

  • Establishes best practices in category management and develops related training programs.

  • Formulates a procurement strategy that utilizes the benefits of category management to streamline the procurement process and maximize business profitability.

  • Identifies and defines KPIs to track and evaluate the efficiency and effectiveness of the procurement process.

  • Oversees the category management processes for all categories and provides technical guidance during implementation.

  • Promotes the use of emerging tools and technologies for implementing the category management process.

Supplier Management: Knowledge of processes and methods to effectively manage business relationships and transactions with suppliers of raw materials or product components; ability to apply related knowledge, experience, and skills into real practice.

Level Expert:

  • Establishes best practices for monitoring supplier efficacy, reliability, and performance.

  • Leads the evaluation of product plans/directions for impact on supply chain requirements.

  • Mentors others in the resolution of complex supplier issues; consults on the trends of supplier management.

  • Leads in the development of evaluating, selecting and certifying processes for suppliers.

  • Oversees large supplier networks at the enterprise or global level.

  • Develops supplier strategies; monitors the marketplace for competitive suppliers.

Strategic Sourcing: Knowledge of strategic sourcing methods, technologies, and processes; ability to analyze, improve, and re-evaluate organizational procurement process continuously.

Level Expert:

  • Deploys and directs strategic sourcing in multiple and diverse environments and applications.

  • Plays a leadership role in establishing strategic sourcing standards, policies, strategy and best practices.

  • Leads discussions on industry and marketplace trends and directions regarding strategic sourcing, citing relevant case studies.

  • Mentors others on all major strategic sourcing functions, issues and considerations.

  • Develops a theoretical background and understanding of strategic sourcing and provides a historical and future perspective.

  • Influences organization-wide or high-impact decisions and initiatives directly regarding strategic sourcing.

Basic Qualifications:

  • Previous purchasing, operations or supply chain knowledge experience required.

  • Prior leadership experience required.

  • Bachelor's degree - or equivalent experience required (5 years).

  • 10+ years job related experience.

  • Proficiency in English is required.

  • Incumbent must have advanced communication and negotiation skills.

Top Candidates will have:

  • Professional certification in Purchasing and/or Inventory Management preferred, ex.; Certified Purchasing Manager (C.P.M.), Certified in Production and Inventory Management (CPIM) and Certified in Integration Resource Management (CIRM), or comparable international certification is preferred.

  • Experience working on category playbooks and contract management is preferred.

  • Industrial Engineering and understanding of lean principles preferred.

  • Knowledge of Quality Management Systems and Cost Modeling tools preferred.

Additional Information

  • The location for this position is Mossville, IL.

  • Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected candidate.

  • This position will require up to 50% travel.

Employee benefit details

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Final details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers .

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media

#LI

Posting Dates:

February 23, 2024 - March 5, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.



Job Detail

Manager Product Support - Caterpillar, Inc.
Posted: Feb 23, 2024 15:50
Lafayette, IN

Job Description

Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Electric Power Division (EPD) has an opening for a Manager Product Support in located Dallas, TX, Lafayette, IN or Griffin, GA . In this role, you will provide in-depth technical support and leads problem solving and quality implementation efforts for all supported products and services.

About EPD

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We're committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

What you will do:

  • Providing strong technical leadership to territory reps for gas products

  • Answering technical questions for complex issues and procedures or to handle technical problems with customers' products.

  • Prioritizing and implementing product improvements related to customer issues and manage cost impact.

  • Implementing service strategies for a given product to improve its repairability and maintenance.

  • Supporting dealers in product support excellence.

Travel : approximately 50%

What you will have:

Customer Focus: Level Working Knowledge: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

  • Communicates the importance of customer needs/expectations and commits to resolving them.

  • Researches and verifies customer needs and expectations.

  • Solicits customer satisfaction feedback and acts on improvement opportunities.

  • Helps link organizational objectives to customer needs and expectations.

  • Meets regularly with customers to understand their wants, needs and expectations.

Service Excellence: Level Working Knowledge : Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.

  • Provides a quality of service that customers describe as excellent.

  • Resolves common customer problems.

  • Responds to unexpected customer requests with a sense of urgency and positive action.

  • Provides direct service to internal or external customers.

  • Documents customer complaints in a timely manner.

Effective Communications: Level Extensive Experience : Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

  • Reviews others' writing or presentations and provides feedback and coaching.

  • Adapts documents and presentations for the intended audience.

  • Demonstrates both empathy and assertiveness when communicating a need or defending a position.

  • Communicates well downward, upward, and outward.

  • Employs appropriate methods of persuasion when soliciting agreement.

  • Maintains focus on the topic at hand.

Problem Solving: Level Working Knowledge : Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

  • Identifies and documents specific problems and resolution alternatives.

  • Examines a specific problem and understands the perspective of each involved stakeholder.

  • Develops alternative techniques for assessing accuracy and relevance of information.

  • Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.

  • Uses fact-finding techniques and diagnostic tools to identify problems.

Relationship Management: Level Extensive Experience : Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

  • Communicates to clients regarding expectations of all parties.

  • Participates in negotiating the terms of the business relationship.

  • Conducts periodic reviews of work effort, progress, issues, and successes.

  • Maintains productive, long-term relationships with clients or vendors.

  • Creates opportunities to educate support teams on client priorities.

  • Empowers others to establish collaborative, healthy relationships.

Top Candidates Will Also Have:

  • Knowledge of Cat dealer network

  • Knowledge of gensets operation and application

  • Knowledge of controls

  • Demonstrated ability to influence

What You Will Get

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just a salary because we value your performance, we offer a total rewards package that provides day-one benefits:

Medical, dental and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Short and long-term disability coverage

Life Insurance

Paid parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits (Ex. Identity Theft Protection)

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers #LI

Relocation is available for this position.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

February 23, 2024 - March 1, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.



Job Detail

Manager Product Support - Caterpillar, Inc.
Posted: Feb 23, 2024 15:50
Lafayette, IN

Job Description

Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Electric Power Division (EPD) has an opening for a Manager Product Support in located Dallas, TX, Lafayette, IN or Griffin, GA . In this role, you will provide in-depth technical support and leads problem solving and quality implementation efforts for all supported products and services.

About EPD

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We're committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

What you will do:

  • Providing strong technical leadership to territory reps for gas products

  • Answering technical questions for complex issues and procedures or to handle technical problems with customers' products.

  • Prioritizing and implementing product improvements related to customer issues and manage cost impact.

  • Implementing service strategies for a given product to improve its repairability and maintenance.

  • Supporting dealers in product support excellence.

Travel : approximately 50%

What you will have:

Customer Focus: Level Working Knowledge: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

  • Communicates the importance of customer needs/expectations and commits to resolving them.

  • Researches and verifies customer needs and expectations.

  • Solicits customer satisfaction feedback and acts on improvement opportunities.

  • Helps link organizational objectives to customer needs and expectations.

  • Meets regularly with customers to understand their wants, needs and expectations.

Service Excellence: Level Working Knowledge : Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.

  • Provides a quality of service that customers describe as excellent.

  • Resolves common customer problems.

  • Responds to unexpected customer requests with a sense of urgency and positive action.

  • Provides direct service to internal or external customers.

  • Documents customer complaints in a timely manner.

Effective Communications: Level Extensive Experience : Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

  • Reviews others' writing or presentations and provides feedback and coaching.

  • Adapts documents and presentations for the intended audience.

  • Demonstrates both empathy and assertiveness when communicating a need or defending a position.

  • Communicates well downward, upward, and outward.

  • Employs appropriate methods of persuasion when soliciting agreement.

  • Maintains focus on the topic at hand.

Problem Solving: Level Working Knowledge : Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

  • Identifies and documents specific problems and resolution alternatives.

  • Examines a specific problem and understands the perspective of each involved stakeholder.

  • Develops alternative techniques for assessing accuracy and relevance of information.

  • Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.

  • Uses fact-finding techniques and diagnostic tools to identify problems.

Relationship Management: Level Extensive Experience : Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

  • Communicates to clients regarding expectations of all parties.

  • Participates in negotiating the terms of the business relationship.

  • Conducts periodic reviews of work effort, progress, issues, and successes.

  • Maintains productive, long-term relationships with clients or vendors.

  • Creates opportunities to educate support teams on client priorities.

  • Empowers others to establish collaborative, healthy relationships.

Top Candidates Will Also Have:

  • Knowledge of Cat dealer network

  • Knowledge of gensets operation and application

  • Knowledge of controls

  • Demonstrated ability to influence

What You Will Get

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just a salary because we value your performance, we offer a total rewards package that provides day-one benefits:

Medical, dental and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Short and long-term disability coverage

Life Insurance

Paid parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits (Ex. Identity Theft Protection)

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers #LI

Relocation is available for this position.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

February 23, 2024 - March 1, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.



Job Detail

Global Electronics and Electrical Senior Category Manager - Caterpillar, Inc.
Posted: Feb 23, 2024 15:50
Mossville, IL

Job Description

Career Area:

Procurement

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don't just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in - the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer's needs. Join us.

Role Definition

Lead Category Management responsibilities for Global Electronics and Electrical components. Manage strategic breakthrough categories to deliver year-over-year Quality-Cost-Logistics-Development-Relationship Management performance improvement.

Responsibilities

  • Accountable for the development, communication, and implementation of a worldwide category strategy

  • Develop and deliver Supplier Strategies aligned with category strategy.

  • Be the compliance champion for the scope of work.

  • Identifying performance gaps within the supply base and developing improvement plans for the identified gaps.

  • Lead Supplier resiliency-related initiatives.

  • Manage Supplier and internal customer relationship management.

  • Improve Contract coverage with the supply network.

  • Build a high-performing team through individualized capability-building plans.

  • Work with regional category managers to ensure alignment on category and supplier strategies.

  • Work closely with engineering process partners to enable flawless New Product Introduction (NPI) and New Source Introduction (NSI)

Skill Descriptors

Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.

Level Extensive Experience:

  • Develops, refines, and communicates tactical plans for own responsibilities.

  • Provides the right level of detail as input for strategic plan development.

  • Demonstrates the value and necessity of linking tactical plans to overall strategic plan.

  • Ensures attention to the detail and dependencies of existing departmental-level plans.

  • Plans for allocation of resources in line with unit goals, technical and business objectives.

  • Ensures the planning process is integrated with the overall business plan.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Extensive Experience:

  • Reviews others' writing or presentations and provides feedback and coaching.

  • Adapts documents and presentations for the intended audience.

  • Demonstrates both empathy and assertiveness when communicating a need or defending a position.

  • Communicates well downward, upward, and outward.

  • Employs appropriate methods of persuasion when soliciting agreement.

  • Maintains focus on the topic at hand.

Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

Level Expert:

  • Leads complex, high-impact or volatile negotiations involving high business risks.

  • Advocates a win-win approach to negotiating.

  • Explains appropriateness of using adversarial negotiating versus joint problem-solving techniques.

  • Overcomes resistance to the negotiation process.

  • Teaches others the subtleties of negotiating strategic or high-impact agreements.

  • Negotiates complex matters involving multiple parties.

Audit and Compliance Function: Knowledge of major responsibilities and tasks of Audit and Compliance (A&C) function; ability to manage the operation of A&C function in various business environment.

Level Extensive Experience:

  • Manages one or more A&C functions or units.

  • Facilitates compliance-related business process implementation or improvement initiatives.

  • Implements specific organizational changes made in response to the Sarbanes-Oxley Act.

  • Contributes to development of A&C strategies and plans.

  • Improves key relationships and dependencies among Audit, IT and other business functions.

  • Contributes to the establishment of best practices for A&C.

Business Intelligence: Knowledge of business intelligence; ability to utilize business processes and technologies for gathering, storing, analyzing, and providing access to data that helps the organization make better business decisions.

Level Expert:

  • Champions the adoption and application of BI to new situations and environments.

  • Establishes the standards, policies and strategies for the organization based on BI indicators.

  • Leads discussions based on results of poor intelligence; cites cases about ineffective use of BI.

  • Creates processes to verify the accuracy and relevance of BI tool-generated information.

  • Presents BI-generated information at executive, board and shareholder meetings.

  • Defines key BI performance indicators that assess the present state of business.

Category Management: Knowledge of category management within an organization's goods and services sector; ability to use this knowledge to analyze and improve the end-to-end procurement process and maximize business profitability.

Level Expert:

  • Analyzes recent trends and developments related to category management and procurement and discusses future implications.

  • Establishes best practices in category management and develops related training programs.

  • Formulates a procurement strategy that utilizes the benefits of category management to streamline the procurement process and maximize business profitability.

  • Identifies and defines KPIs to track and evaluate the efficiency and effectiveness of the procurement process.

  • Oversees the category management processes for all categories and provides technical guidance during implementation.

  • Promotes the use of emerging tools and technologies for implementing the category management process.

Supplier Management: Knowledge of processes and methods to effectively manage business relationships and transactions with suppliers of raw materials or product components; ability to apply related knowledge, experience, and skills into real practice.

Level Expert:

  • Establishes best practices for monitoring supplier efficacy, reliability, and performance.

  • Leads the evaluation of product plans/directions for impact on supply chain requirements.

  • Mentors others in the resolution of complex supplier issues; consults on the trends of supplier management.

  • Leads in the development of evaluating, selecting and certifying processes for suppliers.

  • Oversees large supplier networks at the enterprise or global level.

  • Develops supplier strategies; monitors the marketplace for competitive suppliers.

Strategic Sourcing: Knowledge of strategic sourcing methods, technologies, and processes; ability to analyze, improve, and re-evaluate organizational procurement process continuously.

Level Expert:

  • Deploys and directs strategic sourcing in multiple and diverse environments and applications.

  • Plays a leadership role in establishing strategic sourcing standards, policies, strategy and best practices.

  • Leads discussions on industry and marketplace trends and directions regarding strategic sourcing, citing relevant case studies.

  • Mentors others on all major strategic sourcing functions, issues and considerations.

  • Develops a theoretical background and understanding of strategic sourcing and provides a historical and future perspective.

  • Influences organization-wide or high-impact decisions and initiatives directly regarding strategic sourcing.

Basic Qualifications:

  • Previous purchasing, operations or supply chain knowledge experience required.

  • Prior leadership experience required.

  • Bachelor's degree - or equivalent experience required (5 years).

  • 10+ years job related experience.

  • Proficiency in English is required.

  • Incumbent must have advanced communication and negotiation skills.

Top Candidates will have:

  • Professional certification in Purchasing and/or Inventory Management preferred, ex.; Certified Purchasing Manager (C.P.M.), Certified in Production and Inventory Management (CPIM) and Certified in Integration Resource Management (CIRM), or comparable international certification is preferred.

  • Experience working on category playbooks and contract management is preferred.

  • Industrial Engineering and understanding of lean principles preferred.

  • Knowledge of Quality Management Systems and Cost Modeling tools preferred.

Additional Information

  • The location for this position is Mossville, IL.

  • Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected candidate.

  • This position will require up to 50% travel.

Employee benefit details

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Final details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers .

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media

#LI

Posting Dates:

February 23, 2024 - March 5, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.



Job Detail

Mining Equipment Connectivity Product Owner - Caterpillar, Inc.
Posted: Feb 23, 2024 15:50
Tucson, AZ

Job Description

Career Area:

Business Technologies, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don't just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in - the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer's needs. Join us.

Description

Cat Solutions and Services Division is seeking a Connectivity Product Owner within the Mining Health Technology product development team. The Health technology products are designed to provide customer mixed fleet with improved equipment availability and reliability at the lowest possible cost per ton.

In this role, you will be responsible to lead the mining industry aftermarket connectivity products technical strategy, as well as providing product and application support to the global sale and dealer organizations. Connectivity products enable our customers' fleet of CAT and non-CAT machines compatibility to the Caterpillar's suite of technology solutions. This role provides day-to-day support to customers and field service staff in relation to product implementation, customization, questions, and problems.

Job Duties

The role involves defining, planning, and coordinating product strategy and development activities to meet customer's performance, functionality, schedule, cost and quality objectives. The role also involves developing deep application subject matter expertise to provide technical sale, commercial support, application literature and coaching to regional sales teams, dealers, and customers.

Job Duties/Responsibilities include, but are not limited to:

  • Responsible for strategy, requirements, development and deployment of aftermarket connectivity products in mining

  • Coordination and delivery of end-to-end products development activities, including functional (design, validation) and non-functional activities (Purchasing, Product Regulations and Compliance, Documentation, Product Support, Sourcing and Order Planning, Parts Availability, Commercial readiness).

  • Manage voice of customers and dealers transformation into product requirements

  • Ensure strategy alignment with mining machine product groups, and other Caterpillar technology product teams

  • Drive system architecture and sensing requirements to mining machine product groups and track factory adoption

  • Manage product backlog and development prioritization, in accordance to business priorities and quality expectations.

  • Partner with service engineering to perform field follow planning and execution, and to create product support material

  • Facilitate connectivity kit sales, through pro-active technical sale support

  • Provide product and application expertise to the global field sales rep teams and dealers

  • Provide subject matter expertise support for aftermarket kit pricing for on-board connectivity solutions (including software licensing)

  • Work closely with engineering delivery organizations internal to Caterpillar

  • Maintain and create product application documentation

  • Manage Non-Disclosure Agreement process for third party telemetry access requests

  • Work with Supply Chain team to guarantee physical material availability into the Caterpillar distribution centers

Skill Descriptors

Business Analysis: Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.

Level Working Knowledge:

- Applies the prerequisites to a project before starting the business analysis process.

- Collaborates with stakeholders, development teams, testing teams, etc., to deliver business solutions.

- Documents the business case to justify the requirements of time and resources of a project.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Level Extensive Experience:

- Differentiates assumptions, perspectives, and historical frameworks.

- Evaluates past decisions for insights to improve decision-making process.

- Assesses and validates decision options and points and predicts their potential impact.

- Advises others in analyzing and synthesizing relevant data and assessing alternatives.

- Uses effective decision-making approaches such as consultative, command, or consensus.

- Ensures that assumptions and received wisdom are objectively analyzed in decisions.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Extensive Experience:

- Adapts documents and presentations for the intended audience.

- Demonstrates both empathy and assertiveness when communicating a need or defending a position.

- Communicates well downward, upward, and outward.

- Employs appropriate methods of persuasion when soliciting agreement.

- Maintains focus on the topic at hand.

Software Change Request Management: Knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff.

Level Extensive Experience:

- Defines responses for non-standard or unsupported change requests.

- Contributes to the design and development of request process flow and templates.

- Clarifies description, need, cost estimate, risk, resources, status.

- Manages all aspects of the change request process.

Software Engineering: Knowledge of software engineering; ability to deliver new or enhanced software products.

Level Working Knowledge:

- Describes phases, activities, deliverables and processes for a specific methodology.

- Works with structured documents for developing features, functions, plans and schedules.

Software Problem Management: Knowledge of strategies, practices and tools for resolving software problems; ability to manage software problems in installed software products.

Level Working Knowledge:

- Documents resolution progress and provides feedback to customers.

- Describes issues and consideration for resolving problems.

- Works with tracking and resolving common types of problems for a product.

- Describes actions, tools, and procedures for problem reporting, solving, and resolution.

- Follows proper notifications and escalation procedures.

Software Product Business Knowledge: Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.

Level Extensive Experience:

- Participates in enhancing the sales process and expanding sales opportunities.

- Collects, documents, and maintains product functional requirements; makes recommendations.

- Supports major installations and customizations.

- Maintains and disseminates information on customer use and experiences.

- Has knowledge of all advanced features and functions of the product.

- Relates experiences with unusual or non-traditional uses; assesses opportunities and challenges.

User Acceptance Testing (UAT): Knowledge of UAT activities, tasks, tools and techniques; ability to evaluate acceptance tests for end-users.

Level Extensive Experience:

- Critiques user acceptance plans for appropriateness and completeness.

- Develops approaches for acceptance testing following legal or contractual agreements.

- Consults on test strategies, processes, plans and approaches during the user acceptance testing process.

Basic Qualifications

  • 5+ years of job-related experience in mining technology, or in relevant connectivity technology

  • Demonstrated ability to understand and articulate product capability and application knowledge.

  • Good human relations and communication skills to develop a cooperative work relationship with internal development partners, as well as field sales organizations, dealers and customers.

  • Experience in product development processes and product life-cycle management

  • Experience with managing programs

Top Candidates will also have

  • Bachelor's degree in an accredited Engineering, Information Technologies, or Computer Science

  • Mining Industry and Mining Operation knowledge

  • Cat connectivity products (Product Link, VIMS) knowledge

  • MineStar product portfolio knowledge

  • Machine telemetry knowledge

  • Competitive connectivity product knowledge

  • Comprehensive knowledge of Caterpillar systems related to product development and support.

  • Excellent human relations, interpersonal, and communication skills

  • Proven team leadership skills, with direct and indirect resources

  • Ability to build strong working relations with global teams and resources with multiple cultures

  • Experience in electronic and/or software systems development life-cycle

  • Experience with defining system requirements

  • Ability to initiate and take independent action

  • Ability to plan, prioritize and organize

  • Demonstrated performance to very high work standards

  • Flexible schedule to attend and drive meetings with global development and business partners

Additional Information

The primary location for this position is Mossville, IL (Building AC); an additional location is in Tucson, AZ.

Domestic relocation assistance is available for this position.

This position may require 10-15% travel.

Employee benefit details

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Final details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers .

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media

#LI

Posting Dates:

February 23, 2024 - March 8, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.



Job Detail

Business Intelligence Analyst - Caterpillar, Inc.
Posted: Feb 23, 2024 15:49
Chicago, IL

Job Description

Career Area:

Business Technologies, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

As a Cat Digital Business Intelligence Analyst, you will join a team which focus on Dealer development through analytics. You will be responsible for providing analysis and insight which will help your division grow profitably. You should have business analytics skills, accuracy and attention to detail, and have knowledge of ETL and database structures. You are comfortable working in challenging environments with a passion for data analytics and how it drives change. By joining the Cat Digital Dealer Support Group, your contributions will drive the next generation of decision making at Caterpillar. You will have the opportunity to grow your skills in a fast-paced environment.

The Digital Excellence Program (DEP) is the result of collaborative work among Cat Digital, DSDs, industry partners, and dealers. Driven by voice of business and dealers, it focuses on dealer metrics necessary to drive increased aftermarket growth, services, and customer loyalty.

The Digital Excellence Program (DEP) measures how Cat Dealers are executing against Caterpillar's digital strategy and digital model. It aims to assess and improve dealer digital capabilities and performance and measures dealer adoption of key digital capabilities and tools, as well as the degree to which dealers are leveraging them in their core business processes.

Responsibilities:

  • Gathers and documents user/client requirements, supports the development and testing of new metrics for the Digital Excellence Program (DEP), collects client feedback, troubleshoots issues, and makes improvements.

  • Supporting the category owners and stakeholders in building up the logic for the metrics

  • Refining views based on feedback, ensuring accuracy and functionality

  • Updating, creating, and supporting tables and reports

  • Applies ETL processes for data from various types of data sources

Skills:

  • Utilizing tools such as PowerBI or Tableau to assesses data outputs while identifying issues and partnering with appropriate business teams to create a solution.

  • Working with internal and external business teams to gather feedback and reflect this information through dashboards and reports.

  • Reviews large sets of data from various sources and troubleshoots issues

  • Applies data analysis and data modeling techniques to establish, modify, and maintain business data structures and associated components.

  • Creates analysis reports to assist decision-making at for the business at all levels

  • Knowledge of database structures; ability to organize and store data in a particular data structure.

  • Knowledge of ETL processes

Top candidates will have :

  • 2+ years of experience

  • Prior experience working with cloud platforms such as AWS or Azure

  • Experience working with Programming languages or scripting such as Python, or SQL

  • Bachelor's degree in computer science, business analytics, statistics, information management or related fields

Summary Pay Range:

$95,640.00 - $143,520.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Annual incentive bonus plan*

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

*Subject to annual eligibility and incentive plan guidelines .

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

February 23, 2024 - March 3, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.



Job Detail

Business Intelligence Analyst - Caterpillar, Inc.
Posted: Feb 23, 2024 15:49
Chicago, IL

Job Description

Career Area:

Business Technologies, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

As a Cat Digital Business Intelligence Analyst, you will join a team which focus on Dealer development through analytics. You will be responsible for providing analysis and insight which will help your division grow profitably. You should have business analytics skills, accuracy and attention to detail, and have knowledge of ETL and database structures. You are comfortable working in challenging environments with a passion for data analytics and how it drives change. By joining the Cat Digital Dealer Support Group, your contributions will drive the next generation of decision making at Caterpillar. You will have the opportunity to grow your skills in a fast-paced environment.

The Digital Excellence Program (DEP) is the result of collaborative work among Cat Digital, DSDs, industry partners, and dealers. Driven by voice of business and dealers, it focuses on dealer metrics necessary to drive increased aftermarket growth, services, and customer loyalty.

The Digital Excellence Program (DEP) measures how Cat Dealers are executing against Caterpillar's digital strategy and digital model. It aims to assess and improve dealer digital capabilities and performance and measures dealer adoption of key digital capabilities and tools, as well as the degree to which dealers are leveraging them in their core business processes.

Responsibilities:

  • Gathers and documents user/client requirements, supports the development and testing of new metrics for the Digital Excellence Program (DEP), collects client feedback, troubleshoots issues, and makes improvements.

  • Supporting the category owners and stakeholders in building up the logic for the metrics

  • Refining views based on feedback, ensuring accuracy and functionality

  • Updating, creating, and supporting tables and reports

  • Applies ETL processes for data from various types of data sources

Skills:

  • Utilizing tools such as PowerBI or Tableau to assesses data outputs while identifying issues and partnering with appropriate business teams to create a solution.

  • Working with internal and external business teams to gather feedback and reflect this information through dashboards and reports.

  • Reviews large sets of data from various sources and troubleshoots issues

  • Applies data analysis and data modeling techniques to establish, modify, and maintain business data structures and associated components.

  • Creates analysis reports to assist decision-making at for the business at all levels

  • Knowledge of database structures; ability to organize and store data in a particular data structure.

  • Knowledge of ETL processes

Top candidates will have :

  • 2+ years of experience

  • Prior experience working with cloud platforms such as AWS or Azure

  • Experience working with Programming languages or scripting such as Python, or SQL

  • Bachelor's degree in computer science, business analytics, statistics, information management or related fields

Summary Pay Range:

$95,640.00 - $143,520.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Annual incentive bonus plan*

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

*Subject to annual eligibility and incentive plan guidelines .

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

February 23, 2024 - March 3, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.



Job Detail

Business Intelligence Analyst - Caterpillar, Inc.
Posted: Feb 23, 2024 15:49
Chicago, IL

Job Description

Career Area:

Business Technologies, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

As a Cat Digital Business Intelligence Analyst, you will join a team which focus on Dealer development through analytics. You will be responsible for providing analysis and insight which will help your division grow profitably. You should have business analytics skills, accuracy and attention to detail, and have knowledge of ETL and database structures. You are comfortable working in challenging environments with a passion for data analytics and how it drives change. By joining the Cat Digital Dealer Support Group, your contributions will drive the next generation of decision making at Caterpillar. You will have the opportunity to grow your skills in a fast-paced environment.

The Digital Excellence Program (DEP) is the result of collaborative work among Cat Digital, DSDs, industry partners, and dealers. Driven by voice of business and dealers, it focuses on dealer metrics necessary to drive increased aftermarket growth, services, and customer loyalty.

The Digital Excellence Program (DEP) measures how Cat Dealers are executing against Caterpillar's digital strategy and digital model. It aims to assess and improve dealer digital capabilities and performance and measures dealer adoption of key digital capabilities and tools, as well as the degree to which dealers are leveraging them in their core business processes.

Responsibilities:

  • Gathers and documents user/client requirements, supports the development and testing of new metrics for the Digital Excellence Program (DEP), collects client feedback, troubleshoots issues, and makes improvements.

  • Supporting the category owners and stakeholders in building up the logic for the metrics

  • Refining views based on feedback, ensuring accuracy and functionality

  • Updating, creating, and supporting tables and reports

  • Applies ETL processes for data from various types of data sources

Skills:

  • Utilizing tools such as PowerBI or Tableau to assesses data outputs while identifying issues and partnering with appropriate business teams to create a solution.

  • Working with internal and external business teams to gather feedback and reflect this information through dashboards and reports.

  • Reviews large sets of data from various sources and troubleshoots issues

  • Applies data analysis and data modeling techniques to establish, modify, and maintain business data structures and associated components.

  • Creates analysis reports to assist decision-making at for the business at all levels

  • Knowledge of database structures; ability to organize and store data in a particular data structure.

  • Knowledge of ETL processes

Top candidates will have :

  • 2+ years of experience

  • Prior experience working with cloud platforms such as AWS or Azure

  • Experience working with Programming languages or scripting such as Python, or SQL

  • Bachelor's degree in computer science, business analytics, statistics, information management or related fields

Summary Pay Range:

$95,640.00 - $143,520.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Annual incentive bonus plan*

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

*Subject to annual eligibility and incentive plan guidelines .

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

February 23, 2024 - March 3, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.



Job Detail

Business Intelligence Analyst - Caterpillar, Inc.
Posted: Feb 23, 2024 15:49
Chicago, IL

Job Description

Career Area:

Business Technologies, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

As a Cat Digital Business Intelligence Analyst, you will join a team which focus on Dealer development through analytics. You will be responsible for providing analysis and insight which will help your division grow profitably. You should have business analytics skills, accuracy and attention to detail, and have knowledge of ETL and database structures. You are comfortable working in challenging environments with a passion for data analytics and how it drives change. By joining the Cat Digital Dealer Support Group, your contributions will drive the next generation of decision making at Caterpillar. You will have the opportunity to grow your skills in a fast-paced environment.

The Digital Excellence Program (DEP) is the result of collaborative work among Cat Digital, DSDs, industry partners, and dealers. Driven by voice of business and dealers, it focuses on dealer metrics necessary to drive increased aftermarket growth, services, and customer loyalty.

The Digital Excellence Program (DEP) measures how Cat Dealers are executing against Caterpillar's digital strategy and digital model. It aims to assess and improve dealer digital capabilities and performance and measures dealer adoption of key digital capabilities and tools, as well as the degree to which dealers are leveraging them in their core business processes.

Responsibilities:

  • Gathers and documents user/client requirements, supports the development and testing of new metrics for the Digital Excellence Program (DEP), collects client feedback, troubleshoots issues, and makes improvements.

  • Supporting the category owners and stakeholders in building up the logic for the metrics

  • Refining views based on feedback, ensuring accuracy and functionality

  • Updating, creating, and supporting tables and reports

  • Applies ETL processes for data from various types of data sources

Skills:

  • Utilizing tools such as PowerBI or Tableau to assesses data outputs while identifying issues and partnering with appropriate business teams to create a solution.

  • Working with internal and external business teams to gather feedback and reflect this information through dashboards and reports.

  • Reviews large sets of data from various sources and troubleshoots issues

  • Applies data analysis and data modeling techniques to establish, modify, and maintain business data structures and associated components.

  • Creates analysis reports to assist decision-making at for the business at all levels

  • Knowledge of database structures; ability to organize and store data in a particular data structure.

  • Knowledge of ETL processes

Top candidates will have :

  • 2+ years of experience

  • Prior experience working with cloud platforms such as AWS or Azure

  • Experience working with Programming languages or scripting such as Python, or SQL

  • Bachelor's degree in computer science, business analytics, statistics, information management or related fields

Summary Pay Range:

$95,640.00 - $143,520.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Annual incentive bonus plan*

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

*Subject to annual eligibility and incentive plan guidelines .

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

February 23, 2024 - March 3, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.



Job Detail

Supply Chain Planning Engineer - Caterpillar, Inc.
Posted: Feb 23, 2024 15:48
Mossville, IL

Job Description

Career Area:

Supply Chain and Logistics

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World

Whether it be groundbreaking products, best-in-class solutions, or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe. When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don't just talk about progress and innovation. We make it happen. And we are proud of that because it helps our customers build and power our world - the roads, hospitals, homes, and infrastructure. Without a dedicated workforce, Caterpillar could not effectively meet our customer's needs. Join us.

It's More Than a Job, it's a Career - YouTube (https://www.youtube.com/watch?v=Wf0PVJdUOWo)

Why you want the job and why it's awesome!

If you like variety and want to expand your expertise outside of direct supply chain activities, this is the role for you! As a Supply Chain Planning Engineer with Mining Technology Enabled Solutions (MTES), you will not only be responsible for supporting business goals for assurance of supply; but will also support the Lifecycle and Change Control Managers. Assists Lifecycle Manager to implement the Plan for Every Part, improve throughput efficiency as well as analysis and execution of phase in/phase out activities. This position performs tactical work across multiple functions to implement the supply chain planning process in support of a Plan for Every part for the MTES product line. Along with supply chain and lifecycle management activities, this role will assist with engineering change control to minimize if not mitigate risk to our product related to engineering changes of our production products. The Supply Chain Planning Engineer must be able to work with multiple groups within the Caterpillar organization as well as external suppliers.

What you will do:

-Experience and knowledge of complex lean concepts and tools

-Experience and knowledge about CPS supply chain principles, specifically those applied to Supply Chain Planning analytical tools

-Strong understanding of common supply chain concepts

-Knowledge of and / or experience deploying using 6Sigma Project Management principles.

-Must possess leadership skills to effectively influence supply chain and engineering contacts

-Must possess strong collaborative, interpersonal and negotiation skills to drive common supply chain processes across multiple departments making the best use of available resources, maintaining strong customer focus while fulfilling the responsibilities for executing needed activities.

-Must have strong analytical and problem-solving skills, and the ability to creatively solve complex problems.

-Thorough understanding of company policies and procedures and solid product knowledge

-Strong understanding of the Caterpillar service parts logistics environment, processes, and tools

-Understanding of engineering bill of materials

-Understanding of product change management processes and risk analysis

-Knowledge of product lifecycle management phases and related activities

-APICS CPIM or CSPC National Certification highly desired.

Skill Descriptors

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Negotiating : Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Account Management: Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients.

Value Selling : Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Degree and Experience Requirement:

  • College or university degree related to Supply Chain, or equivalent experience.

  • 5+ years of supply chain job experience

Top Candidates will also have:

-Previous experience as a Supply Chain Planning Analyst or Engineer desired

-Experience in the development and deployment of Supply Chain processes

-MTES knowledge/experience is highly desired

-A background in Supply Chain, Manufacturing / Operations, Manufacturing Engineering, Inventory Management, Material Requirements Planning, Demand Management and/or Logistics is highly desired.

Additional information:

This position will require 10% travel or less.

Sponsorship is not available.

Relocation is not available.

The location for this position is Mossville, IL.

Employee benefit details

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Posting Dates:

February 22, 2024 - March 7, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.



Job Detail

Mining Equipment Connectivity Product Owner - Caterpillar, Inc.
Posted: Feb 23, 2024 15:48
Mossville, IL

Job Description

Career Area:

Business Technologies, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don't just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in - the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer's needs. Join us.

Description

Cat Solutions and Services Division is seeking a Connectivity Product Owner within the Mining Health Technology product development team. The Health technology products are designed to provide customer mixed fleet with improved equipment availability and reliability at the lowest possible cost per ton.

In this role, you will be responsible to lead the mining industry aftermarket connectivity products technical strategy, as well as providing product and application support to the global sale and dealer organizations. Connectivity products enable our customers' fleet of CAT and non-CAT machines compatibility to the Caterpillar's suite of technology solutions. This role provides day-to-day support to customers and field service staff in relation to product implementation, customization, questions, and problems.

Job Duties

The role involves defining, planning, and coordinating product strategy and development activities to meet customer's performance, functionality, schedule, cost and quality objectives. The role also involves developing deep application subject matter expertise to provide technical sale, commercial support, application literature and coaching to regional sales teams, dealers, and customers.

Job Duties/Responsibilities include, but are not limited to:

  • Responsible for strategy, requirements, development and deployment of aftermarket connectivity products in mining

  • Coordination and delivery of end-to-end products development activities, including functional (design, validation) and non-functional activities (Purchasing, Product Regulations and Compliance, Documentation, Product Support, Sourcing and Order Planning, Parts Availability, Commercial readiness).

  • Manage voice of customers and dealers transformation into product requirements

  • Ensure strategy alignment with mining machine product groups, and other Caterpillar technology product teams

  • Drive system architecture and sensing requirements to mining machine product groups and track factory adoption

  • Manage product backlog and development prioritization, in accordance to business priorities and quality expectations.

  • Partner with service engineering to perform field follow planning and execution, and to create product support material

  • Facilitate connectivity kit sales, through pro-active technical sale support

  • Provide product and application expertise to the global field sales rep teams and dealers

  • Provide subject matter expertise support for aftermarket kit pricing for on-board connectivity solutions (including software licensing)

  • Work closely with engineering delivery organizations internal to Caterpillar

  • Maintain and create product application documentation

  • Manage Non-Disclosure Agreement process for third party telemetry access requests

  • Work with Supply Chain team to guarantee physical material availability into the Caterpillar distribution centers

Skill Descriptors

Business Analysis: Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.

Level Working Knowledge:

- Applies the prerequisites to a project before starting the business analysis process.

- Collaborates with stakeholders, development teams, testing teams, etc., to deliver business solutions.

- Documents the business case to justify the requirements of time and resources of a project.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Level Extensive Experience:

- Differentiates assumptions, perspectives, and historical frameworks.

- Evaluates past decisions for insights to improve decision-making process.

- Assesses and validates decision options and points and predicts their potential impact.

- Advises others in analyzing and synthesizing relevant data and assessing alternatives.

- Uses effective decision-making approaches such as consultative, command, or consensus.

- Ensures that assumptions and received wisdom are objectively analyzed in decisions.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Extensive Experience:

- Adapts documents and presentations for the intended audience.

- Demonstrates both empathy and assertiveness when communicating a need or defending a position.

- Communicates well downward, upward, and outward.

- Employs appropriate methods of persuasion when soliciting agreement.

- Maintains focus on the topic at hand.

Software Change Request Management: Knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff.

Level Extensive Experience:

- Defines responses for non-standard or unsupported change requests.

- Contributes to the design and development of request process flow and templates.

- Clarifies description, need, cost estimate, risk, resources, status.

- Manages all aspects of the change request process.

Software Engineering: Knowledge of software engineering; ability to deliver new or enhanced software products.

Level Working Knowledge:

- Describes phases, activities, deliverables and processes for a specific methodology.

- Works with structured documents for developing features, functions, plans and schedules.

Software Problem Management: Knowledge of strategies, practices and tools for resolving software problems; ability to manage software problems in installed software products.

Level Working Knowledge:

- Documents resolution progress and provides feedback to customers.

- Describes issues and consideration for resolving problems.

- Works with tracking and resolving common types of problems for a product.

- Describes actions, tools, and procedures for problem reporting, solving, and resolution.

- Follows proper notifications and escalation procedures.

Software Product Business Knowledge: Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.

Level Extensive Experience:

- Participates in enhancing the sales process and expanding sales opportunities.

- Collects, documents, and maintains product functional requirements; makes recommendations.

- Supports major installations and customizations.

- Maintains and disseminates information on customer use and experiences.

- Has knowledge of all advanced features and functions of the product.

- Relates experiences with unusual or non-traditional uses; assesses opportunities and challenges.

User Acceptance Testing (UAT): Knowledge of UAT activities, tasks, tools and techniques; ability to evaluate acceptance tests for end-users.

Level Extensive Experience:

- Critiques user acceptance plans for appropriateness and completeness.

- Develops approaches for acceptance testing following legal or contractual agreements.

- Consults on test strategies, processes, plans and approaches during the user acceptance testing process.

Basic Qualifications

  • 5+ years of job-related experience in mining technology, or in relevant connectivity technology

  • Demonstrated ability to understand and articulate product capability and application knowledge.

  • Good human relations and communication skills to develop a cooperative work relationship with internal development partners, as well as field sales organizations, dealers and customers.

  • Experience in product development processes and product life-cycle management

  • Experience with managing programs

Top Candidates will also have

  • Bachelor's degree in an accredited Engineering, Information Technologies, or Computer Science

  • Mining Industry and Mining Operation knowledge

  • Cat connectivity products (Product Link, VIMS) knowledge

  • MineStar product portfolio knowledge

  • Machine telemetry knowledge

  • Competitive connectivity product knowledge

  • Comprehensive knowledge of Caterpillar systems related to product development and support.

  • Excellent human relations, interpersonal, and communication skills

  • Proven team leadership skills, with direct and indirect resources

  • Ability to build strong working relations with global teams and resources with multiple cultures

  • Experience in electronic and/or software systems development life-cycle

  • Experience with defining system requirements

  • Ability to initiate and take independent action

  • Ability to plan, prioritize and organize

  • Demonstrated performance to very high work standards

  • Flexible schedule to attend and drive meetings with global development and business partners

Additional Information

The primary location for this position is Mossville, IL (Building AC); an additional location is in Tucson, AZ.

Domestic relocation assistance is available for this position.

This position may require 10-15% travel.

Employee benefit details

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Final details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers .

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media

#LI

Posting Dates:

February 23, 2024 - March 8, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.



Job Detail

Supply Chain Planning Engineer - Caterpillar, Inc.
Posted: Feb 23, 2024 15:48
Mossville, IL

Job Description

Career Area:

Supply Chain and Logistics

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World

Whether it be groundbreaking products, best-in-class solutions, or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe. When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don't just talk about progress and innovation. We make it happen. And we are proud of that because it helps our customers build and power our world - the roads, hospitals, homes, and infrastructure. Without a dedicated workforce, Caterpillar could not effectively meet our customer's needs. Join us.

It's More Than a Job, it's a Career - YouTube (https://www.youtube.com/watch?v=Wf0PVJdUOWo)

Why you want the job and why it's awesome!

If you like variety and want to expand your expertise outside of direct supply chain activities, this is the role for you! As a Supply Chain Planning Engineer with Mining Technology Enabled Solutions (MTES), you will not only be responsible for supporting business goals for assurance of supply; but will also support the Lifecycle and Change Control Managers. Assists Lifecycle Manager to implement the Plan for Every Part, improve throughput efficiency as well as analysis and execution of phase in/phase out activities. This position performs tactical work across multiple functions to implement the supply chain planning process in support of a Plan for Every part for the MTES product line. Along with supply chain and lifecycle management activities, this role will assist with engineering change control to minimize if not mitigate risk to our product related to engineering changes of our production products. The Supply Chain Planning Engineer must be able to work with multiple groups within the Caterpillar organization as well as external suppliers.

What you will do:

-Experience and knowledge of complex lean concepts and tools

-Experience and knowledge about CPS supply chain principles, specifically those applied to Supply Chain Planning analytical tools

-Strong understanding of common supply chain concepts

-Knowledge of and / or experience deploying using 6Sigma Project Management principles.

-Must possess leadership skills to effectively influence supply chain and engineering contacts

-Must possess strong collaborative, interpersonal and negotiation skills to drive common supply chain processes across multiple departments making the best use of available resources, maintaining strong customer focus while fulfilling the responsibilities for executing needed activities.

-Must have strong analytical and problem-solving skills, and the ability to creatively solve complex problems.

-Thorough understanding of company policies and procedures and solid product knowledge

-Strong understanding of the Caterpillar service parts logistics environment, processes, and tools

-Understanding of engineering bill of materials

-Understanding of product change management processes and risk analysis

-Knowledge of product lifecycle management phases and related activities

-APICS CPIM or CSPC National Certification highly desired.

Skill Descriptors

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Negotiating : Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Account Management: Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients.

Value Selling : Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Degree and Experience Requirement:

  • College or university degree related to Supply Chain, or equivalent experience.

  • 5+ years of supply chain job experience

Top Candidates will also have:

-Previous experience as a Supply Chain Planning Analyst or Engineer desired

-Experience in the development and deployment of Supply Chain processes

-MTES knowledge/experience is highly desired

-A background in Supply Chain, Manufacturing / Operations, Manufacturing Engineering, Inventory Management, Material Requirements Planning, Demand Management and/or Logistics is highly desired.

Additional information:

This position will require 10% travel or less.

Sponsorship is not available.

Relocation is not available.

The location for this position is Mossville, IL.

Employee benefit details

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Posting Dates:

February 22, 2024 - March 7, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.



Job Detail

Mining Equipment Connectivity Product Owner - Caterpillar, Inc.
Posted: Feb 23, 2024 15:48
Mossville, IL

Job Description

Career Area:

Business Technologies, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don't just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in - the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer's needs. Join us.

Description

Cat Solutions and Services Division is seeking a Connectivity Product Owner within the Mining Health Technology product development team. The Health technology products are designed to provide customer mixed fleet with improved equipment availability and reliability at the lowest possible cost per ton.

In this role, you will be responsible to lead the mining industry aftermarket connectivity products technical strategy, as well as providing product and application support to the global sale and dealer organizations. Connectivity products enable our customers' fleet of CAT and non-CAT machines compatibility to the Caterpillar's suite of technology solutions. This role provides day-to-day support to customers and field service staff in relation to product implementation, customization, questions, and problems.

Job Duties

The role involves defining, planning, and coordinating product strategy and development activities to meet customer's performance, functionality, schedule, cost and quality objectives. The role also involves developing deep application subject matter expertise to provide technical sale, commercial support, application literature and coaching to regional sales teams, dealers, and customers.

Job Duties/Responsibilities include, but are not limited to:

  • Responsible for strategy, requirements, development and deployment of aftermarket connectivity products in mining

  • Coordination and delivery of end-to-end products development activities, including functional (design, validation) and non-functional activities (Purchasing, Product Regulations and Compliance, Documentation, Product Support, Sourcing and Order Planning, Parts Availability, Commercial readiness).

  • Manage voice of customers and dealers transformation into product requirements

  • Ensure strategy alignment with mining machine product groups, and other Caterpillar technology product teams

  • Drive system architecture and sensing requirements to mining machine product groups and track factory adoption

  • Manage product backlog and development prioritization, in accordance to business priorities and quality expectations.

  • Partner with service engineering to perform field follow planning and execution, and to create product support material

  • Facilitate connectivity kit sales, through pro-active technical sale support

  • Provide product and application expertise to the global field sales rep teams and dealers

  • Provide subject matter expertise support for aftermarket kit pricing for on-board connectivity solutions (including software licensing)

  • Work closely with engineering delivery organizations internal to Caterpillar

  • Maintain and create product application documentation

  • Manage Non-Disclosure Agreement process for third party telemetry access requests

  • Work with Supply Chain team to guarantee physical material availability into the Caterpillar distribution centers

Skill Descriptors

Business Analysis: Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.

Level Working Knowledge:

- Applies the prerequisites to a project before starting the business analysis process.

- Collaborates with stakeholders, development teams, testing teams, etc., to deliver business solutions.

- Documents the business case to justify the requirements of time and resources of a project.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Level Extensive Experience:

- Differentiates assumptions, perspectives, and historical frameworks.

- Evaluates past decisions for insights to improve decision-making process.

- Assesses and validates decision options and points and predicts their potential impact.

- Advises others in analyzing and synthesizing relevant data and assessing alternatives.

- Uses effective decision-making approaches such as consultative, command, or consensus.

- Ensures that assumptions and received wisdom are objectively analyzed in decisions.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Extensive Experience:

- Adapts documents and presentations for the intended audience.

- Demonstrates both empathy and assertiveness when communicating a need or defending a position.

- Communicates well downward, upward, and outward.

- Employs appropriate methods of persuasion when soliciting agreement.

- Maintains focus on the topic at hand.

Software Change Request Management: Knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff.

Level Extensive Experience:

- Defines responses for non-standard or unsupported change requests.

- Contributes to the design and development of request process flow and templates.

- Clarifies description, need, cost estimate, risk, resources, status.

- Manages all aspects of the change request process.

Software Engineering: Knowledge of software engineering; ability to deliver new or enhanced software products.

Level Working Knowledge:

- Describes phases, activities, deliverables and processes for a specific methodology.

- Works with structured documents for developing features, functions, plans and schedules.

Software Problem Management: Knowledge of strategies, practices and tools for resolving software problems; ability to manage software problems in installed software products.

Level Working Knowledge:

- Documents resolution progress and provides feedback to customers.

- Describes issues and consideration for resolving problems.

- Works with tracking and resolving common types of problems for a product.

- Describes actions, tools, and procedures for problem reporting, solving, and resolution.

- Follows proper notifications and escalation procedures.

Software Product Business Knowledge: Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.

Level Extensive Experience:

- Participates in enhancing the sales process and expanding sales opportunities.

- Collects, documents, and maintains product functional requirements; makes recommendations.

- Supports major installations and customizations.

- Maintains and disseminates information on customer use and experiences.

- Has knowledge of all advanced features and functions of the product.

- Relates experiences with unusual or non-traditional uses; assesses opportunities and challenges.

User Acceptance Testing (UAT): Knowledge of UAT activities, tasks, tools and techniques; ability to evaluate acceptance tests for end-users.

Level Extensive Experience:

- Critiques user acceptance plans for appropriateness and completeness.

- Develops approaches for acceptance testing following legal or contractual agreements.

- Consults on test strategies, processes, plans and approaches during the user acceptance testing process.

Basic Qualifications

  • 5+ years of job-related experience in mining technology, or in relevant connectivity technology

  • Demonstrated ability to understand and articulate product capability and application knowledge.

  • Good human relations and communication skills to develop a cooperative work relationship with internal development partners, as well as field sales organizations, dealers and customers.

  • Experience in product development processes and product life-cycle management

  • Experience with managing programs

Top Candidates will also have

  • Bachelor's degree in an accredited Engineering, Information Technologies, or Computer Science

  • Mining Industry and Mining Operation knowledge

  • Cat connectivity products (Product Link, VIMS) knowledge

  • MineStar product portfolio knowledge

  • Machine telemetry knowledge

  • Competitive connectivity product knowledge

  • Comprehensive knowledge of Caterpillar systems related to product development and support.

  • Excellent human relations, interpersonal, and communication skills

  • Proven team leadership skills, with direct and indirect resources

  • Ability to build strong working relations with global teams and resources with multiple cultures

  • Experience in electronic and/or software systems development life-cycle

  • Experience with defining system requirements

  • Ability to initiate and take independent action

  • Ability to plan, prioritize and organize

  • Demonstrated performance to very high work standards

  • Flexible schedule to attend and drive meetings with global development and business partners

Additional Information

The primary location for this position is Mossville, IL (Building AC); an additional location is in Tucson, AZ.

Domestic relocation assistance is available for this position.

This position may require 10-15% travel.

Employee benefit details

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Final details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers .

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media

#LI

Posting Dates:

February 23, 2024 - March 8, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.



Job Detail

Supply Chain Planning Engineer - Caterpillar, Inc.
Posted: Feb 23, 2024 15:48
Mossville, IL

Job Description

Career Area:

Supply Chain and Logistics

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World

Whether it be groundbreaking products, best-in-class solutions, or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe. When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don't just talk about progress and innovation. We make it happen. And we are proud of that because it helps our customers build and power our world - the roads, hospitals, homes, and infrastructure. Without a dedicated workforce, Caterpillar could not effectively meet our customer's needs. Join us.

It's More Than a Job, it's a Career - YouTube (https://www.youtube.com/watch?v=Wf0PVJdUOWo)

Why you want the job and why it's awesome!

If you like variety and want to expand your expertise outside of direct supply chain activities, this is the role for you! As a Supply Chain Planning Engineer with Mining Technology Enabled Solutions (MTES), you will not only be responsible for supporting business goals for assurance of supply; but will also support the Lifecycle and Change Control Managers. Assists Lifecycle Manager to implement the Plan for Every Part, improve throughput efficiency as well as analysis and execution of phase in/phase out activities. This position performs tactical work across multiple functions to implement the supply chain planning process in support of a Plan for Every part for the MTES product line. Along with supply chain and lifecycle management activities, this role will assist with engineering change control to minimize if not mitigate risk to our product related to engineering changes of our production products. The Supply Chain Planning Engineer must be able to work with multiple groups within the Caterpillar organization as well as external suppliers.

What you will do:

-Experience and knowledge of complex lean concepts and tools

-Experience and knowledge about CPS supply chain principles, specifically those applied to Supply Chain Planning analytical tools

-Strong understanding of common supply chain concepts

-Knowledge of and / or experience deploying using 6Sigma Project Management principles.

-Must possess leadership skills to effectively influence supply chain and engineering contacts

-Must possess strong collaborative, interpersonal and negotiation skills to drive common supply chain processes across multiple departments making the best use of available resources, maintaining strong customer focus while fulfilling the responsibilities for executing needed activities.

-Must have strong analytical and problem-solving skills, and the ability to creatively solve complex problems.

-Thorough understanding of company policies and procedures and solid product knowledge

-Strong understanding of the Caterpillar service parts logistics environment, processes, and tools

-Understanding of engineering bill of materials

-Understanding of product change management processes and risk analysis

-Knowledge of product lifecycle management phases and related activities

-APICS CPIM or CSPC National Certification highly desired.

Skill Descriptors

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Negotiating : Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Account Management: Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients.

Value Selling : Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Degree and Experience Requirement:

  • College or university degree related to Supply Chain, or equivalent experience.

  • 5+ years of supply chain job experience

Top Candidates will also have:

-Previous experience as a Supply Chain Planning Analyst or Engineer desired

-Experience in the development and deployment of Supply Chain processes

-MTES knowledge/experience is highly desired

-A background in Supply Chain, Manufacturing / Operations, Manufacturing Engineering, Inventory Management, Material Requirements Planning, Demand Management and/or Logistics is highly desired.

Additional information:

This position will require 10% travel or less.

Sponsorship is not available.

Relocation is not available.

The location for this position is Mossville, IL.

Employee benefit details

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Posting Dates:

February 22, 2024 - March 7, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.



Job Detail

Mining Equipment Connectivity Product Owner - Caterpillar, Inc.
Posted: Feb 23, 2024 15:48
Mossville, IL

Job Description

Career Area:

Business Technologies, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don't just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in - the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer's needs. Join us.

Description

Cat Solutions and Services Division is seeking a Connectivity Product Owner within the Mining Health Technology product development team. The Health technology products are designed to provide customer mixed fleet with improved equipment availability and reliability at the lowest possible cost per ton.

In this role, you will be responsible to lead the mining industry aftermarket connectivity products technical strategy, as well as providing product and application support to the global sale and dealer organizations. Connectivity products enable our customers' fleet of CAT and non-CAT machines compatibility to the Caterpillar's suite of technology solutions. This role provides day-to-day support to customers and field service staff in relation to product implementation, customization, questions, and problems.

Job Duties

The role involves defining, planning, and coordinating product strategy and development activities to meet customer's performance, functionality, schedule, cost and quality objectives. The role also involves developing deep application subject matter expertise to provide technical sale, commercial support, application literature and coaching to regional sales teams, dealers, and customers.

Job Duties/Responsibilities include, but are not limited to:

  • Responsible for strategy, requirements, development and deployment of aftermarket connectivity products in mining

  • Coordination and delivery of end-to-end products development activities, including functional (design, validation) and non-functional activities (Purchasing, Product Regulations and Compliance, Documentation, Product Support, Sourcing and Order Planning, Parts Availability, Commercial readiness).

  • Manage voice of customers and dealers transformation into product requirements

  • Ensure strategy alignment with mining machine product groups, and other Caterpillar technology product teams

  • Drive system architecture and sensing requirements to mining machine product groups and track factory adoption

  • Manage product backlog and development prioritization, in accordance to business priorities and quality expectations.

  • Partner with service engineering to perform field follow planning and execution, and to create product support material

  • Facilitate connectivity kit sales, through pro-active technical sale support

  • Provide product and application expertise to the global field sales rep teams and dealers

  • Provide subject matter expertise support for aftermarket kit pricing for on-board connectivity solutions (including software licensing)

  • Work closely with engineering delivery organizations internal to Caterpillar

  • Maintain and create product application documentation

  • Manage Non-Disclosure Agreement process for third party telemetry access requests

  • Work with Supply Chain team to guarantee physical material availability into the Caterpillar distribution centers

Skill Descriptors

Business Analysis: Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.

Level Working Knowledge:

- Applies the prerequisites to a project before starting the business analysis process.

- Collaborates with stakeholders, development teams, testing teams, etc., to deliver business solutions.

- Documents the business case to justify the requirements of time and resources of a project.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Level Extensive Experience:

- Differentiates assumptions, perspectives, and historical frameworks.

- Evaluates past decisions for insights to improve decision-making process.

- Assesses and validates decision options and points and predicts their potential impact.

- Advises others in analyzing and synthesizing relevant data and assessing alternatives.

- Uses effective decision-making approaches such as consultative, command, or consensus.

- Ensures that assumptions and received wisdom are objectively analyzed in decisions.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Extensive Experience:

- Adapts documents and presentations for the intended audience.

- Demonstrates both empathy and assertiveness when communicating a need or defending a position.

- Communicates well downward, upward, and outward.

- Employs appropriate methods of persuasion when soliciting agreement.

- Maintains focus on the topic at hand.

Software Change Request Management: Knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff.

Level Extensive Experience:

- Defines responses for non-standard or unsupported change requests.

- Contributes to the design and development of request process flow and templates.

- Clarifies description, need, cost estimate, risk, resources, status.

- Manages all aspects of the change request process.

Software Engineering: Knowledge of software engineering; ability to deliver new or enhanced software products.

Level Working Knowledge:

- Describes phases, activities, deliverables and processes for a specific methodology.

- Works with structured documents for developing features, functions, plans and schedules.

Software Problem Management: Knowledge of strategies, practices and tools for resolving software problems; ability to manage software problems in installed software products.

Level Working Knowledge:

- Documents resolution progress and provides feedback to customers.

- Describes issues and consideration for resolving problems.

- Works with tracking and resolving common types of problems for a product.

- Describes actions, tools, and procedures for problem reporting, solving, and resolution.

- Follows proper notifications and escalation procedures.

Software Product Business Knowledge: Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.

Level Extensive Experience:

- Participates in enhancing the sales process and expanding sales opportunities.

- Collects, documents, and maintains product functional requirements; makes recommendations.

- Supports major installations and customizations.

- Maintains and disseminates information on customer use and experiences.

- Has knowledge of all advanced features and functions of the product.

- Relates experiences with unusual or non-traditional uses; assesses opportunities and challenges.

User Acceptance Testing (UAT): Knowledge of UAT activities, tasks, tools and techniques; ability to evaluate acceptance tests for end-users.

Level Extensive Experience:

- Critiques user acceptance plans for appropriateness and completeness.

- Develops approaches for acceptance testing following legal or contractual agreements.

- Consults on test strategies, processes, plans and approaches during the user acceptance testing process.

Basic Qualifications

  • 5+ years of job-related experience in mining technology, or in relevant connectivity technology

  • Demonstrated ability to understand and articulate product capability and application knowledge.

  • Good human relations and communication skills to develop a cooperative work relationship with internal development partners, as well as field sales organizations, dealers and customers.

  • Experience in product development processes and product life-cycle management

  • Experience with managing programs

Top Candidates will also have

  • Bachelor's degree in an accredited Engineering, Information Technologies, or Computer Science

  • Mining Industry and Mining Operation knowledge

  • Cat connectivity products (Product Link, VIMS) knowledge

  • MineStar product portfolio knowledge

  • Machine telemetry knowledge

  • Competitive connectivity product knowledge

  • Comprehensive knowledge of Caterpillar systems related to product development and support.

  • Excellent human relations, interpersonal, and communication skills

  • Proven team leadership skills, with direct and indirect resources

  • Ability to build strong working relations with global teams and resources with multiple cultures

  • Experience in electronic and/or software systems development life-cycle

  • Experience with defining system requirements

  • Ability to initiate and take independent action

  • Ability to plan, prioritize and organize

  • Demonstrated performance to very high work standards

  • Flexible schedule to attend and drive meetings with global development and business partners

Additional Information

The primary location for this position is Mossville, IL (Building AC); an additional location is in Tucson, AZ.

Domestic relocation assistance is available for this position.

This position may require 10-15% travel.

Employee benefit details

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Final details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers .

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media

#LI

Posting Dates:

February 23, 2024 - March 8, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.



Job Detail

EHS Coordinator- First Shift - Caterpillar, Inc.
Posted: Feb 23, 2024 15:48
Clayton, OH

Job Description

Career Area:

Operations

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

As a Safety Coordinator at Caterpillar, you will assist the Environmental, Health and Safety (EH&S) team with most of their tasks. You will assist in oversight of the Clayton, OH Product Support & Logistics Division (PSLD) safety program and any associated activities.

Shifts Available:

First Shift: Monday-Friday, 7:00am-3:00pm

Third Shift: Sunday-Thursday, 11:00pm-7:00am

All eligible candidates MUST pass the following pre-employment screenings before they can be hired to Caterpillar:

  • Background Screening

  • Drug Screening

  • Post-Offer Medical Questionnaire (clearance from Corporate Medical)

Job Duties:

Incumbent is responsible for assistance in management of PSLD site safety programs and working with EH&S team to develop and execute plans to achieve compliance and goals.

Maintains reports required metrics for safety and environmental requirements. Attention to detail is critical and incumbent is expected to lead projects to deliver results in all areas of responsibility. Will have direct contact with other team members to ensure compliance with safety programs.

Uses readily available references & provides straightforward solutions to problems. Collects & evaluates data & develops plans for assignments. Works with PSLD EH&S Representatives to ensure compliance with regulatory and corporate requirements.

Partially manages own development, with the assistance of local EH&S. Learning will focus on methods, processes and systems applied to the EH&S discipline, practical application of theory, communications and building knowledge of Caterpillar's methods, practices, and programs.

Focal point for site safety compliance and safety culture. Performs various assignments to support management of site, contractor safety and environmental programs.

Supports Site EH&S Team in variety of other duties such as but not limited to:

  • EH&S Training Execution/ Tracking

  • Powered Industrial Truck Program Management

  • Management of Site Safety Playbook

  • EH&S Incident Investigation

  • Risk assessment

  • Ergonomic assessments

  • Compliance/Written Programs and Processes

  • Observation and Audit Tracking

  • Safety Campaigns and PID Engagement

  • Managing Fall Protection Program

Basic Qualifications:

  • At least one year of experience in an Environmental Health & Safety role

  • At least six months of experience in operating heavy machinery such as: Forklifts, Cherry/Order Pickers, Loaders, etc.

  • Must be able to work in a fast-paced environment.

  • The ability to compose, write, and communicate safety related information is essential.

  • Strong teamwork skills needed, including the ability to work effectively with all levels of employees.

  • Must be self-starter, i.e. quick learner and able to research and learn on his/her own.

  • Fluent working with computers and Microsoft Office programs

  • Experience working with or in a safety department for safety projects or campaigns

  • Proven experience in effectively facilitating team meetings and conduct training programs.

  • A basic knowledge of standard OSHA requirements

Top Candidates Will Also Have:

  • A degree in an appropriate scientific discipline is highly desired or a 2-year degree with EHS experience.

  • Experience is leading culture-change initiatives

  • Experience training others on equipment, managing a powered industrial vehicle program

Physical Requirements:

  • Must be able to frequently lift and carry boxes weighing up to 50 pounds for intervals of 15-30 minutes.

  • Work in an environment with frequently changing temperatures

  • Walk, squat, and bend over for intervals of 15-30 minutes, with or without reasonable accommodation.

  • Willingness to be trained with pneumatic tools and industrial vehicles

Additional Information

  • Relocation reimbursement is not offered for this position

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.



Job Detail

Supply Chain Planning Engineer - Caterpillar, Inc.
Posted: Feb 23, 2024 15:48
Mossville, IL

Job Description

Career Area:

Supply Chain and Logistics

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World

Whether it be groundbreaking products, best-in-class solutions, or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe. When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don't just talk about progress and innovation. We make it happen. And we are proud of that because it helps our customers build and power our world - the roads, hospitals, homes, and infrastructure. Without a dedicated workforce, Caterpillar could not effectively meet our customer's needs. Join us.

It's More Than a Job, it's a Career - YouTube (https://www.youtube.com/watch?v=Wf0PVJdUOWo)

Why you want the job and why it's awesome!

If you like variety and want to expand your expertise outside of direct supply chain activities, this is the role for you! As a Supply Chain Planning Engineer with Mining Technology Enabled Solutions (MTES), you will not only be responsible for supporting business goals for assurance of supply; but will also support the Lifecycle and Change Control Managers. Assists Lifecycle Manager to implement the Plan for Every Part, improve throughput efficiency as well as analysis and execution of phase in/phase out activities. This position performs tactical work across multiple functions to implement the supply chain planning process in support of a Plan for Every part for the MTES product line. Along with supply chain and lifecycle management activities, this role will assist with engineering change control to minimize if not mitigate risk to our product related to engineering changes of our production products. The Supply Chain Planning Engineer must be able to work with multiple groups within the Caterpillar organization as well as external suppliers.

What you will do:

-Experience and knowledge of complex lean concepts and tools

-Experience and knowledge about CPS supply chain principles, specifically those applied to Supply Chain Planning analytical tools

-Strong understanding of common supply chain concepts

-Knowledge of and / or experience deploying using 6Sigma Project Management principles.

-Must possess leadership skills to effectively influence supply chain and engineering contacts

-Must possess strong collaborative, interpersonal and negotiation skills to drive common supply chain processes across multiple departments making the best use of available resources, maintaining strong customer focus while fulfilling the responsibilities for executing needed activities.

-Must have strong analytical and problem-solving skills, and the ability to creatively solve complex problems.

-Thorough understanding of company policies and procedures and solid product knowledge

-Strong understanding of the Caterpillar service parts logistics environment, processes, and tools

-Understanding of engineering bill of materials

-Understanding of product change management processes and risk analysis

-Knowledge of product lifecycle management phases and related activities

-APICS CPIM or CSPC National Certification highly desired.

Skill Descriptors

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Negotiating : Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Account Management: Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients.

Value Selling : Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Degree and Experience Requirement:

  • College or university degree related to Supply Chain, or equivalent experience.

  • 5+ years of supply chain job experience

Top Candidates will also have:

-Previous experience as a Supply Chain Planning Analyst or Engineer desired

-Experience in the development and deployment of Supply Chain processes

-MTES knowledge/experience is highly desired

-A background in Supply Chain, Manufacturing / Operations, Manufacturing Engineering, Inventory Management, Material Requirements Planning, Demand Management and/or Logistics is highly desired.

Additional information:

This position will require 10% travel or less.

Sponsorship is not available.

Relocation is not available.

The location for this position is Mossville, IL.

Employee benefit details

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Posting Dates:

February 22, 2024 - March 7, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.



Job Detail

Mining Equipment Connectivity Product Owner - Caterpillar, Inc.
Posted: Feb 23, 2024 15:48
Mossville, IL

Job Description

Career Area:

Business Technologies, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don't just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in - the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer's needs. Join us.

Description

Cat Solutions and Services Division is seeking a Connectivity Product Owner within the Mining Health Technology product development team. The Health technology products are designed to provide customer mixed fleet with improved equipment availability and reliability at the lowest possible cost per ton.

In this role, you will be responsible to lead the mining industry aftermarket connectivity products technical strategy, as well as providing product and application support to the global sale and dealer organizations. Connectivity products enable our customers' fleet of CAT and non-CAT machines compatibility to the Caterpillar's suite of technology solutions. This role provides day-to-day support to customers and field service staff in relation to product implementation, customization, questions, and problems.

Job Duties

The role involves defining, planning, and coordinating product strategy and development activities to meet customer's performance, functionality, schedule, cost and quality objectives. The role also involves developing deep application subject matter expertise to provide technical sale, commercial support, application literature and coaching to regional sales teams, dealers, and customers.

Job Duties/Responsibilities include, but are not limited to:

  • Responsible for strategy, requirements, development and deployment of aftermarket connectivity products in mining

  • Coordination and delivery of end-to-end products development activities, including functional (design, validation) and non-functional activities (Purchasing, Product Regulations and Compliance, Documentation, Product Support, Sourcing and Order Planning, Parts Availability, Commercial readiness).

  • Manage voice of customers and dealers transformation into product requirements

  • Ensure strategy alignment with mining machine product groups, and other Caterpillar technology product teams

  • Drive system architecture and sensing requirements to mining machine product groups and track factory adoption

  • Manage product backlog and development prioritization, in accordance to business priorities and quality expectations.

  • Partner with service engineering to perform field follow planning and execution, and to create product support material

  • Facilitate connectivity kit sales, through pro-active technical sale support

  • Provide product and application expertise to the global field sales rep teams and dealers

  • Provide subject matter expertise support for aftermarket kit pricing for on-board connectivity solutions (including software licensing)

  • Work closely with engineering delivery organizations internal to Caterpillar

  • Maintain and create product application documentation

  • Manage Non-Disclosure Agreement process for third party telemetry access requests

  • Work with Supply Chain team to guarantee physical material availability into the Caterpillar distribution centers

Skill Descriptors

Business Analysis: Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.

Level Working Knowledge:

- Applies the prerequisites to a project before starting the business analysis process.

- Collaborates with stakeholders, development teams, testing teams, etc., to deliver business solutions.

- Documents the business case to justify the requirements of time and resources of a project.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Level Extensive Experience:

- Differentiates assumptions, perspectives, and historical frameworks.

- Evaluates past decisions for insights to improve decision-making process.

- Assesses and validates decision options and points and predicts their potential impact.

- Advises others in analyzing and synthesizing relevant data and assessing alternatives.

- Uses effective decision-making approaches such as consultative, command, or consensus.

- Ensures that assumptions and received wisdom are objectively analyzed in decisions.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Extensive Experience:

- Adapts documents and presentations for the intended audience.

- Demonstrates both empathy and assertiveness when communicating a need or defending a position.

- Communicates well downward, upward, and outward.

- Employs appropriate methods of persuasion when soliciting agreement.

- Maintains focus on the topic at hand.

Software Change Request Management: Knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff.

Level Extensive Experience:

- Defines responses for non-standard or unsupported change requests.

- Contributes to the design and development of request process flow and templates.

- Clarifies description, need, cost estimate, risk, resources, status.

- Manages all aspects of the change request process.

Software Engineering: Knowledge of software engineering; ability to deliver new or enhanced software products.

Level Working Knowledge:

- Describes phases, activities, deliverables and processes for a specific methodology.

- Works with structured documents for developing features, functions, plans and schedules.

Software Problem Management: Knowledge of strategies, practices and tools for resolving software problems; ability to manage software problems in installed software products.

Level Working Knowledge:

- Documents resolution progress and provides feedback to customers.

- Describes issues and consideration for resolving problems.

- Works with tracking and resolving common types of problems for a product.

- Describes actions, tools, and procedures for problem reporting, solving, and resolution.

- Follows proper notifications and escalation procedures.

Software Product Business Knowledge: Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.

Level Extensive Experience:

- Participates in enhancing the sales process and expanding sales opportunities.

- Collects, documents, and maintains product functional requirements; makes recommendations.

- Supports major installations and customizations.

- Maintains and disseminates information on customer use and experiences.

- Has knowledge of all advanced features and functions of the product.

- Relates experiences with unusual or non-traditional uses; assesses opportunities and challenges.

User Acceptance Testing (UAT): Knowledge of UAT activities, tasks, tools and techniques; ability to evaluate acceptance tests for end-users.

Level Extensive Experience:

- Critiques user acceptance plans for appropriateness and completeness.

- Develops approaches for acceptance testing following legal or contractual agreements.

- Consults on test strategies, processes, plans and approaches during the user acceptance testing process.

Basic Qualifications

  • 5+ years of job-related experience in mining technology, or in relevant connectivity technology

  • Demonstrated ability to understand and articulate product capability and application knowledge.

  • Good human relations and communication skills to develop a cooperative work relationship with internal development partners, as well as field sales organizations, dealers and customers.

  • Experience in product development processes and product life-cycle management

  • Experience with managing programs

Top Candidates will also have

  • Bachelor's degree in an accredited Engineering, Information Technologies, or Computer Science

  • Mining Industry and Mining Operation knowledge

  • Cat connectivity products (Product Link, VIMS) knowledge

  • MineStar product portfolio knowledge

  • Machine telemetry knowledge

  • Competitive connectivity product knowledge

  • Comprehensive knowledge of Caterpillar systems related to product development and support.

  • Excellent human relations, interpersonal, and communication skills

  • Proven team leadership skills, with direct and indirect resources

  • Ability to build strong working relations with global teams and resources with multiple cultures

  • Experience in electronic and/or software systems development life-cycle

  • Experience with defining system requirements

  • Ability to initiate and take independent action

  • Ability to plan, prioritize and organize

  • Demonstrated performance to very high work standards

  • Flexible schedule to attend and drive meetings with global development and business partners

Additional Information

The primary location for this position is Mossville, IL (Building AC); an additional location is in Tucson, AZ.

Domestic relocation assistance is available for this position.

This position may require 10-15% travel.

Employee benefit details

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Final details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers .

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media

#LI

Posting Dates:

February 23, 2024 - March 8, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.



Job Detail

Electrician - East Peoria Undercarriage BB - Caterpillar, Inc.
Posted: Feb 23, 2024 15:46
East Peoria, IL

Job Description

Career Area:

Operations

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Caterpillar has exciting opportunity for an Electrician at our East Peoria, IL (Undercarriage Building BB) facility! Pay starts at $34.36 plus $.75 per hour shift differential (for 2nd and 3rd shifts). This full-time position offers benefits including health insurance, paid time off, paid holidays, 401K etc.

As an Electrician, you will be responsible building, installing and repairing electrical and electronic circuits used on machine tools and plant equipment. While applying your knowledge the operations of electrical units and systems, you will test and diagnose malfunctions.

Job Duties/Responsibilities may include, but are not limited to:

  • Build, install, repair electrical and electronic circuits used on machine tools and plant equipment

  • Apply knowledge of operation of electronic circuits to locate defects using instruments

  • Test faulty equipment

  • Apply knowledge of operation of electronic units and systems to diagnose malfunctions

  • Utilize oscilloscopes, signal generators, electronic counter, recorders, etc.

  • Calibrate and service electronic testing instruments

  • Electrically troubleshoot and repair complex machine tools and related equipment

  • Troubleshoot and repair relay logic machines and CNC/PLC controlled machines

  • Support electrical aspects of new equipment installation

Required Qualifications

  • Demonstrate comprehension of oral instructions and/or printed work orders to determine work assignments and material and equipment needs

  • Satisfactorily demonstrate proficiency in electrical and electronic theory and application relating to plant operations and equipment

  • Demonstrate an intermediate working knowledge of interpreting schematics and electrical diagrams

  • Possess three years of experience, or demonstrate the equivalent, before performing intermediate tasks on electrical and electronic machinery and equipment

  • Obtain two years of experience, or demonstrate the equivalent, before performing basic mechanical installation or repair to equipment

Desired Qualifications

  • Conduit bending experience

Additional Information:

  • This position does not offer relocation

  • This position requires no travel

  • Candidates must be at least 18 years of age

What we offer:

  • Sign on bonus

  • Competitive starting wages

  • Scheduled wage increases

  • Health, dental and vision insurance available on day one

  • Employee national discounts

  • Development opportunities

  • Paid time off and holidays

  • 401(k)

Safety is a core value at Caterpillar. We owe it to our employees and families to work in a safe and secure workplace. All candidates for employment must successfully pass a pre-employment drug screen.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

February 23, 2024 - March 31, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.



Job Detail

Electrician - East Peoria Undercarriage BB - Caterpillar, Inc.
Posted: Feb 23, 2024 15:46
East Peoria, IL

Job Description

Career Area:

Operations

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Caterpillar has exciting opportunity for an Electrician at our East Peoria, IL (Undercarriage Building BB) facility! Pay starts at $34.36 plus $.75 per hour shift differential (for 2nd and 3rd shifts). This full-time position offers benefits including health insurance, paid time off, paid holidays, 401K etc.

As an Electrician, you will be responsible building, installing and repairing electrical and electronic circuits used on machine tools and plant equipment. While applying your knowledge the operations of electrical units and systems, you will test and diagnose malfunctions.

Job Duties/Responsibilities may include, but are not limited to:

  • Build, install, repair electrical and electronic circuits used on machine tools and plant equipment

  • Apply knowledge of operation of electronic circuits to locate defects using instruments

  • Test faulty equipment

  • Apply knowledge of operation of electronic units and systems to diagnose malfunctions

  • Utilize oscilloscopes, signal generators, electronic counter, recorders, etc.

  • Calibrate and service electronic testing instruments

  • Electrically troubleshoot and repair complex machine tools and related equipment

  • Troubleshoot and repair relay logic machines and CNC/PLC controlled machines

  • Support electrical aspects of new equipment installation

Required Qualifications

  • Demonstrate comprehension of oral instructions and/or printed work orders to determine work assignments and material and equipment needs

  • Satisfactorily demonstrate proficiency in electrical and electronic theory and application relating to plant operations and equipment

  • Demonstrate an intermediate working knowledge of interpreting schematics and electrical diagrams

  • Possess three years of experience, or demonstrate the equivalent, before performing intermediate tasks on electrical and electronic machinery and equipment

  • Obtain two years of experience, or demonstrate the equivalent, before performing basic mechanical installation or repair to equipment

Desired Qualifications

  • Conduit bending experience

Additional Information:

  • This position does not offer relocation

  • This position requires no travel

  • Candidates must be at least 18 years of age

What we offer:

  • Sign on bonus

  • Competitive starting wages

  • Scheduled wage increases

  • Health, dental and vision insurance available on day one

  • Employee national discounts

  • Development opportunities

  • Paid time off and holidays

  • 401(k)

Safety is a core value at Caterpillar. We owe it to our employees and families to work in a safe and secure workplace. All candidates for employment must successfully pass a pre-employment drug screen.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

February 23, 2024 - March 31, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.



Job Detail

Electrician - East Peoria Undercarriage BB - Caterpillar, Inc.
Posted: Feb 23, 2024 15:46
East Peoria, IL

Job Description

Career Area:

Operations

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Caterpillar has exciting opportunity for an Electrician at our East Peoria, IL (Undercarriage Building BB) facility! Pay starts at $34.36 plus $.75 per hour shift differential (for 2nd and 3rd shifts). This full-time position offers benefits including health insurance, paid time off, paid holidays, 401K etc.

As an Electrician, you will be responsible building, installing and repairing electrical and electronic circuits used on machine tools and plant equipment. While applying your knowledge the operations of electrical units and systems, you will test and diagnose malfunctions.

Job Duties/Responsibilities may include, but are not limited to:

  • Build, install, repair electrical and electronic circuits used on machine tools and plant equipment

  • Apply knowledge of operation of electronic circuits to locate defects using instruments

  • Test faulty equipment

  • Apply knowledge of operation of electronic units and systems to diagnose malfunctions

  • Utilize oscilloscopes, signal generators, electronic counter, recorders, etc.

  • Calibrate and service electronic testing instruments

  • Electrically troubleshoot and repair complex machine tools and related equipment

  • Troubleshoot and repair relay logic machines and CNC/PLC controlled machines

  • Support electrical aspects of new equipment installation

Required Qualifications

  • Demonstrate comprehension of oral instructions and/or printed work orders to determine work assignments and material and equipment needs

  • Satisfactorily demonstrate proficiency in electrical and electronic theory and application relating to plant operations and equipment

  • Demonstrate an intermediate working knowledge of interpreting schematics and electrical diagrams

  • Possess three years of experience, or demonstrate the equivalent, before performing intermediate tasks on electrical and electronic machinery and equipment

  • Obtain two years of experience, or demonstrate the equivalent, before performing basic mechanical installation or repair to equipment

Desired Qualifications

  • Conduit bending experience

Additional Information:

  • This position does not offer relocation

  • This position requires no travel

  • Candidates must be at least 18 years of age

What we offer:

  • Sign on bonus

  • Competitive starting wages

  • Scheduled wage increases

  • Health, dental and vision insurance available on day one

  • Employee national discounts

  • Development opportunities

  • Paid time off and holidays

  • 401(k)

Safety is a core value at Caterpillar. We owe it to our employees and families to work in a safe and secure workplace. All candidates for employment must successfully pass a pre-employment drug screen.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

February 23, 2024 - March 31, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.



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