Company Detail

Job Description

• GENERAL SUMMARY

• Plans, provides, and monitors individualized nursing care in response to specific patient needs within a defined scope of practice; following established policies, procedures, and regulations. Supports a defined population program or service. Reports to departmental management.

• ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides developmentally appropriate, high acuity psychosocial and clinical care respective to the assigned patient population.

• Demonstrates excellence in nursing practice characterized by quality patient care and participation in formal and informal patient and staff education.

• Communicates and collaborates effectively with all members of the healthcare team.

• Performs other duties as assigned.

• LICENSES AND/OR CERTIFICATIONS

• Current Virginia state license as a Registered Nurse or Registered Nurse holding a valid Compact State license.

• RN certification preferred.

• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• Must have an Associates in Nursing/Diploma in Nursing with applicable experience, however a BSN is preferred. If hired with an ADN, the candidate must complete a BSN program within three years from their date of hire.

• Pediatric experience preferred.

• If in the infusion clinic, minimum of 1 year experience in Hematology/Oncology preferred.

• CPR Training required and/or must be obtained within 45 days of hire.

• PALS training required and/or must be obtained within 45 days of hire for infusion clinic; within 6 months for inpatient.

• APHON Pediatric Chemotherapy and Biotherapy Provider Status preferred or must be obtained within 120 days of hire.

• WORKING CONDITIONS

• Expected to work in a patient care environment with minimal exposure to environmental hazards such as, but not limited to, excessive noise, dust, or extremes in temperatures. Exposure to communicable diseases and moderately adverse working conditions due to the need to perform certain patient care activities can be expected.

• PHYSICAL REQUIREMENTS

• Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20D%20Jobs.pdf )

Job Detail

• Company:
  Childrens Hospital of The King's Daughters

Job Description

• GENERAL SUMMARY

• The Mental Health Technician is responsible for assisting in the delivery of continuous individual patient care, interaction, supervision and role modeling to pediatric patients and families under the supervision of a registered nurse. Reports to the RN - C/C Staff Nurse Manager.

• ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs basic patient care, clinical and non-clinical procedures appropriately under the direction of the registered nurse.

• Maintains the safety of the patient and the environment.

• Assists with the activities of daily living.

• Collects, documents, and reports data to the registered nurse.

• Performs other duties as assigned.

• LICENSES AND/OR CERTIFICATIONS

• Current certification as a nurse assistant, medical technician, medical assistant, emergency medical technician, or completion of a hospital-based training program for unlicensed assistive roles with similar clinical competencies. Nursing students can qualify if they are actively enrolled in an accredited Registered Nurse program with completion of at least two semesters of clinical rotation.

• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• High School Graduate or equivalent.

• CPR Training required and/or must be obtained within 45 days of hire.

• Crisis Prevention (CPI) certification must be obtained within 90 days of hire.

• Must provide record of a completed diploma (or equivalent) or academic transcript for those areas performing complexity testing.

• Preferred:

• Degree from an accredited college or university in social work, psychology, recreational therapy or related therapeutic discipline.

• One year of related experience, with understanding and knowledge of mental illness.

• Work experience in the treatment of children and adolescents seeking psychiatric treatment.

• Increased Security Clearance Required for Job Roles in Medical Tower II: FBI fingerprinting, criminal background check, and Child Protective Services registry search.

• WORKING CONDITIONS

• Normal patient care environment with little exposure to excessive noise, dust, temperature and thelike. Frequent exposure to communicable disease and moderately adverse working condition due to performance ofcertain patient care activities. Frequent interactions with patients that display poor impulse control and behavior outside of social norms.

• PHYSICAL REQUIREMENTS

• Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20D%20Jobs.pdf )

Job Detail

• Company:
  Childrens Hospital of The King's Daughters

Job Description

• GENERAL SUMMARY

• Performs a wide variety of patient care activities and accommodative services to support a defined patient population program or service. Demonstrates excellence in nursing practice characterized by quality patient care and participation in formal and informal patient and staff education. Provides developmentally appropriate psychosocial and clinical care. Reports to Practice Manager/Supervisor and works in close cooperation with and under the clinical guidance of the practice physician(s).

• ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides developmentally appropriate psychosocial and clinical care.

• Plans, provides, and monitors specific patient needs following established policies, procedures, and regulations.

• Participates in on-going quality assurance, maintains regulatory requirements, and assists in establishing and updating applicable policies and procedures.

• Performs other duties as assigned.

• LICENSES AND/OR CERTIFICATIONS

• Current Virginia state license as a Registered Nurse or Registered Nurse holding a valid Compact State license.

• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• Professional knowledge of nursing theory and practice at a level normally acquired through the completion of an accredited School of Nursing.

• Professional certification in the area of expertise or BSN, MSN or NP preferred.

• Technical and professional knowledge and skills unique to the business and/or clinical services provided, usually acquired through 3-5 years' progressive clinical experience in the related specialty preferred.

• Pediatric experience preferred.

• CPR Training required and/or must be obtained within 45 days of hire.

• WORKING CONDITIONS

• Expected to work in a patient care environment with minimal exposure to environmental hazards such as, but not limited to, excessive noise, dust, or extremes in temperatures. Exposure to communicable diseases and moderately adverse working conditions due to the need to perform certain patient care activities can be expected.

• PHYSICAL REQUIREMENTS

• Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20C%20Jobs.pdf)

Job Detail

• Company:
  Childrens Hospital of The King's Daughters

Job Description

• GENERAL SUMMARY

• Plans, provides, and monitors individualized nursing care in response to specific patient needs within a defined scope of practice. Provides developmentally appropriate psychosocial and clinical care respective to the assigned patient population. Reports to departmental management.

• ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides developmentally appropriate psychosocial and clinical care.

• Plans, provides, and monitors specific patient needs following established policies, procedures, and regulations.

• Communicates and collaborates effectively with all members of the healthcare team.

• Performs other duties as assigned.

• LICENSES AND/OR CERTIFICATIONS

• Current Virginia state license as a Registered Nurse or Registered Nurse holding a valid Compact State license.

• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• Must have an Associates in Nursing/Diploma in Nursing with applicable experience, however a BSN is preferred. If hired with an ADN, the candidate must complete a BSN program within three years from their date of hire.

• RN certification preferred.

• Pediatric experience preferred.

• CPR Training required and/or must be obtained within 45 days of hire.

• WORKING CONDITIONS

• Expected to work in a patient care environment with minimal exposure to environmental hazards such as, but not limited to, excessive noise, dust, or extremes in temperatures. Exposure to communicable diseases and moderately adverse working conditions due to the need to perform certain patient care activities can be expected.

• PHYSICAL REQUIREMENTS

• Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20C%20Jobs.pdf )

Job Detail

• Company:
  Childrens Hospital of The King's Daughters

Job Description

• GENERAL SUMMARY

• Plans, provides, and monitors individualized nursing care in response to specific patient needs within a defined scope of practice. Provides developmentally appropriate psychosocial and clinical care respective to the assigned patient population. Reports to departmental management.

• ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides developmentally appropriate psychosocial and clinical care.

• Plans, provides, and monitors specific patient needs following established policies, procedures, and regulations.

• Communicates and collaborates effectively with all members of the healthcare team.

• Performs other duties as assigned.

• LICENSES AND/OR CERTIFICATIONS

• Current Virginia state license as a Registered Nurse or Registered Nurse holding a valid Compact State license.

• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• Must have an Associates in Nursing/Diploma in Nursing with applicable experience, however a BSN is preferred. If hired with an ADN, the candidate must complete a BSN program within three years from their date of hire.

• RN certification preferred.

• Pediatric experience preferred.

• CPR Training required and/or must be obtained within 45 days of hire.

• WORKING CONDITIONS

• Expected to work in a patient care environment with minimal exposure to environmental hazards such as, but not limited to, excessive noise, dust, or extremes in temperatures. Exposure to communicable diseases and moderately adverse working conditions due to the need to perform certain patient care activities can be expected.

• PHYSICAL REQUIREMENTS

• Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20D%20Jobs.pdf )

Job Detail

• Company:
  Childrens Hospital of The King's Daughters

Job Description

• GENERAL SUMMARY

• Plans, provides, and monitors individualized psychiatric and medical nursing care in response to specific patient needs. Provides developmentally appropriate psychosocial and clinical care respective to the assigned patient population. Reports to the Director of Patient Care Services - Mental Health and Psych Services.

• ESSENTIAL DUTIES AND RESPONSIBILITIES

• Plans, provides, and monitors individualized psychiatric and medical nursing care following established policies, procedures, and regulations.

• Performs therapeutic nursing interventions as established by individualized plan of care for the preschool, school age or adolescent patient and his/her family.

• Provides developmentally appropriate psychosocial and clinical care.

• Communicates and collaborates effectively with all members of the healthcare team.

• Performs other duties as assigned.

• Core competencies:

• Adept in conflict resolution

• Skilled in intake interviewing

• Culturally sensitive expertise in crisis intervention techniques

• Exceptional interpersonal communication

• Psychiatric population familiarity

• Psychotropic medication knowledge

• Understands and evaluates data related to psychiatric emergency: Vital signs/LOC Glasgow coma scale; Lab tests (routine bloodwork, urine toxicology screen)

• Demonstrated understanding of the Emergency Mental Health Nurse and their role within the ED

• Demonstrated ability to provide a safe environment and interventions to manage alterations in mental/behavioral health and ensure patient and staff safety

• LICENSES AND/OR CERTIFICATIONS

• Current Virginia state license as a Registered Nurse or Registered Nurse holding a valid Compact State license.

• CPR Training required and/or must be obtained within 45 days of hire.

• PALS required.

• RN certification preferred.

• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• Must have an Associates in Nursing/Diploma in Nursing with applicable experience, however a BSN is preferred. If hired with an ADN, the candidate must complete a BSN program within three years from their date of hire.

• Minimum of one year of experience in a psychiatric inpatient or emergency room setting required.

• Experience in both pediatric medical and psychiatric settings preferred.

• Pediatric experience preferred.

• WORKING CONDITIONS

• Expected to work in a patient care environment with minimal exposure to environmental hazards such as, but not limited to, excessive noise, dust, or extremes in temperatures. Exposure to communicable diseases and moderately adverse working conditions due to the need to perform certain patient care activities can be expected.

• PHYSICAL REQUIREMENTS

• Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20C%20Jobs.pdf)

Job Detail

• Company:
  Childrens Hospital of The King's Daughters

Job Description

• GENERAL SUMMARY

• The RN - Urgent Care is responsible for providing clinical care and services in collaboration with the physician(s), NP or PA. Performs a wide variety of patient care activities, accommodative services, and administrative functions to support the medical care of patients and families. Demonstrates excellence in nursing practice characterized by quality patient care and participation in formal and informal patient, family, and staff education. Demonstrates effective use of time and resources. Provides coverage as needed to locations outside of primary work location based on operational needs. Reports to department leadership.

• ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists physician, NP and/or PA in all aspects of medical care, treatments and procedures, diagnostic and laboratory testing following established policies, procedures, and regulations.

• Participates in on-going quality assurance, maintains regulatory requirements, and assists in establishing and updating applicable policies and procedures.

• Provides support to orientation and training of staff and students.

• Performs other duties as assigned.

• LICENSES AND/OR CERTIFICATIONS

• Current Virginia state license as a Registered Nurse or Registered Nurse holding a valid Compact State license.

• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• Pediatric or emergency room experience preferred.

• Knowledge and skills in nursing procedures.

• Interpersonal skills necessary for effective communication with physicians, nursing personnel, other clinician, and urgent care staff.

• CPR training and PALS training required or must be obtained within 45 days of hire.

• Ability to travel.

• Must provide record of a completed diploma (or equivalent) or academic transcript for those areas performing complexity testing.

• WORKING CONDITIONS

• Expected to work in a patient care environment with minimal exposure to environmental hazards such as, but not limited to, excessive noise, dust, or extremes in temperatures. Exposure to communicable diseases and moderately adverse working conditions due to the need to perform certain patient care activities can be expected.

• PHYSICAL REQUIREMENTS

• Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20C%20Jobs.pdf)

Job Detail

• Company:
  Childrens Hospital of The King's Daughters

Job Description

• GENERAL SUMMARY

• Under direction of departmental leadership, the Patient Access Technician provides clerical and secretarial support for the patient care team and serves as a patient liaison for medical support services. Responsible for accurate data collection, documentation, and data retrieval with computerized systems.

• ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greets, instructs, directs and assists patients and visitors upon arrival to the service area.

• Facilitates the revenue cycle process to include but not limited to patient registration, insurance verification to confirm active policy, co-payment collection, authorization data entry and billing inquiry functions.

• Works collaboratively with various departments on patient access related information.

• Conducts pre-registration and insurance verification for CHKDHS services.

• Provides coverage to assigned registration locations including those outside of primary work location or by task assignment based on operational needs.

• Performs other duties as assigned.

• LICENSES AND/OR CERTIFICATIONS

• None required.

• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• High school diploma or equivalent required.

• 2 - 3 years of related work experience preferred.

• Minimum of six months customer service experience required, preferably in a healthcare setting.

• Knowledge of third party payers, ICD-9/ CPT coding and medical terminology preferred.

• Interpersonal skills necessary in order to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation.

• Demonstrates proficiency in computer keyboarding skills required.

• Must be able to travel to varying work locations as needed.

• WORKING CONDITIONS

• Normal office environment with little exposure to excessive noise, dust, temperature and the like. Frequent exposure to communicable disease and moderately adverse working conditions due to performance of certain patient care activities.

• PHYSICAL REQUIREMENTS

• Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20A%20Jobs.pdf)

Job Detail

• Company:
  Childrens Hospital of The King's Daughters

Job Description

• GENERAL SUMMARY

• While working as a member of the Transport Team, the Transport Paramedic provides care to patients in various critical care departments under the direction of a Registered Nurse. Reports to department leadership.

• ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists in stabilization care and transport of ill and injured children to CHKD or other designated facilities from referring hospitals.

• Responsible for the safe operation of Mobile Intensive Care Units.

• Performs technical patient care activities and procedures necessary for stabilization and transport.

• Performs other duties as assigned.

• LICENSES AND/OR CERTIFICATIONS

• Current certification in the state of Virginia as an EMT-P with technical proficiency and experience in providing pre-hospital Advance Life Support measures.

• Must have a valid Virginia State Operators license with acceptable driving records, and satisfactory completion of either an Emergency Vehicle Operators Course (EVOC) or Defensive Driving certification.

• ACLS and PALS certification required.

• CPR Training required and/or must be obtained within 45 days of hire.

• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• Minimum of 3 years of EMS experience required.

• Must meet the insurability policy requirements to drive a CHKD vehicle.

• Must be able to pass the CHKD driving test within 30 days of employment.

• Approximately three to four months on-the-job orientation is necessary in order to gain proficiency in providing a variety of clinical treatments to critically ill infants and children.

• Must provide record of a completed diploma (or equivalent) or academic transcript for those areas performing complexity testing.

• Increased Security Clearance for job role Required: FBI finger printing, criminal background, educational and personal reference check verification and clearance required for identified job roles.

• WORKING CONDITIONS

• A variety of patient care environments within the hospital setting. Mobile Intensive Care ambulances and medical aircraft (helicopter and fixed-wing) with some exposure to excessive noise, dust, temperature, inclement weather and the like. Frequent exposure to communicable disease due to the performance of certain patient care activities.

• PHYSICAL REQUIREMENTS

• Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20C%20Jobs.pdf)

Job Detail

• Company:
  Childrens Hospital of The King's Daughters

Job Description

GENERAL SUMMARY

The purpose of this internship is to provide an on-the-job training program for high school and college students as well as entry level professional who are interested in an administrative career in healthcare. In addition, this program exposes students to job opportunities within CHKD while simultaneously developing professional skills/knowledge focused on patient safety, communication skills, and other competencies essential to successful practice. The intern will work under the general direction of an assigned Mentor who will provide a variety of meaning work experiences in outpatient clinics. Reports to the department management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Job Responsibilities :

• Answers telephones, supports healthcare administrative work at patient registration or scheduling and shadows healthcare administrative professionals.

• Participates in assigned educational activities.

• Greet, instruct, direct and assist patients and visitors upon arrival in the service area.

• Learn and understand all aspects of the revenue cycle process to include but not limited to patient registration, insurance verification to confirm active policy, co-payment collection, authorization data entry and billing inquiry functions.

• Work collaboratively with various departments on patient access related information.

• Perform other duties as assigned.

  Competencies:

• Customer Service - Builds strong customer relationships and delivering customer-centric solutions.

• Composure - Is cool under pressure; can be counted on to hold things together during tough times; can handle stress; handles conflict situations effectively.

• Communications Skills - Able to communicate effectively both verbally and in writing.

• Integrity & Trust - Gains the confidence and trust of other through honesty, integrity and authenticity.

• Interpersonal Savvy - Builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

• Learning on the Fly - Learns quickly when facing new problems; is a relentless and versatile learner

• Listening - Practices attentive and active listening.

• Peer Relationships - Is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration.

APPLICATION REQUIREMENTS

• CHKD online employee application

• Resume

• Brief essay including a statement of their learning goals

• 2 letters of recommendation (1 from school instructor)

• School transcript

  LICENSES AND/OR CERTIFICATIONS

• None

  MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• Must be a rising senior in high school or HS graduate

• Enrolled in a professional/technical program or college preferred.

• Minimum commitment of 3 months.

  WORKING CONDITIONS

• Normal office and patient care environments with little exposure to excessive noise, dust, temperature and the like. Occasional exposure to communicable diseases.

  PHYSICAL REQUIREMENTS

• Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20C%20Jobs.pdf)

Job Detail

• Company:
  Childrens Hospital of The King's Daughters

Job Description

• GENERAL SUMMARY

• The Director of Physician Services is responsible for overall operation and direction to one or more departments. Development of process to promote quality of service, budgetary compliance and identification of departmental direction and expectation are key elements of the role. A high level of independence in performance of the role and/or solution of problems is expected, however, demonstrated cooperation and collaboration is equally essential for successful functioning. Reports to a member of senior management.

• ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develops departmental goals, objectives, operational policies and procedures.

• Ensures compliance with organizational, policies / procedures and health standard and state / federal regulations.

• Delegates to and supervises personnel, solves problems, makes decisions and develops systems and processes for successful integration and implementation.

• Coaches and mentors staff to ensure professional development.

• Serves as a resource to staff regarding specific skill demonstration, promotion of knowledge and communications.

• Plans and administers, directly and through subordinates, the effective operational management of services and programs.

• Develops and administers departmental budgets and corrects negative variances from expected fiscal outcomes.

• Maintains knowledge of current trends and developments.

• Independently carries out and is accountable for daily operations and other activities as assigned.

• LICENSES AND/OR CERTIFICATIONS

• None required.

• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• Ability to prepare reports, policies and budgets at a level normally acquired through completion of a Bachelor's degree in a relevant field.

• Professional knowledge of areas of responsibility to include theory, practice and administration in order to direct planning and implementation.

• Requires approximately five to seven years progressively more responsible related work experience, three to five of which were in a management role.

• Requires analytical skills necessary to organize and oversee work of subordinates.

• WORKING CONDITIONS

• Normal office environment with little exposure to excessive noise, dust, temperature and the like.

• PHYSICAL REQUIREMENTS

• Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20A%20Jobs.pdf)

Job Detail

• Company:
  Childrens Hospital of The King's Daughters

Job Description

• GENERAL SUMMARY

• The LPN - Primary Care Coordinator works in close cooperation with and under clinical supervision of an RN or physician. Performs a wide variety of patient care activities and accommodative services to support a defined patient population program (Payer Programs, Primary Care Medical Home, NCQA accreditation) and/or service. Ability to use various technologies, electronic medical records to include patient portal, data base reporting, Excel or Access registries and other vendor's web based technologies to collect and report various quality or care coordination based data. Reports to Practice Manager/Supervisor.

• ESSENTIAL DUTIES AND RESPONSIBILITIES

• Collaborates and coordinates program with multidisciplinary team to provide quality patient care.

• Provides developmentally appropriate psychosocial and clinical care.

• Participates in formal and informal patient, family and staff education.

• Demonstrates effective use of time and resources.

• Performs other duties as assigned.

• LICENSES AND/OR CERTIFICATIONS

• Current State license as a Licensed Practical Nurse.

• CPR Training required and/or must be obtained within 45 days of hire.

• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• Professional knowledge of nursing theory and practice.

• 3 - 5 years clinical experience in a practice setting preferred.

• Pediatric and program coordination experience preferred.

• Ability to travel.

• Must provide record of a completed diploma (or equivalent) or academic transcript for those areas performing complexity testing.

• WORKING CONDITIONS

• Clinical patient care environment with minimal exposure to hazards such as excess noise, dust, or extremes in temperature. Frequent exposure to communicable diseases, toxic substances, medicinal preparations, body fluids and other conditions common to the healthcare environment. Moderate adverse working conditions due to the need to perform certain patient care activities.

• PHYSICAL REQUIREMENTS

• Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20C%20Jobs.pdf)

Job Detail

• Company:
  Childrens Hospital of The King's Daughters

Job Description

• GENERAL SUMMARY

• The Office LPN performs a wide variety of patient care activities and accommodative services to support the medical practice. Reports to Practice Manager/Supervisor and works in close cooperation with and under the clinical guidance/supervision of the practice physician(s) and/or Registered nurse.

• ESSENTIAL DUTIES AND RESPONSIBILITIES

• Demonstrates excellence in nursing practice characterized by quality patient care and participation in formal and informal patient and staff education.

• Provides developmentally appropriate psychosocial and clinical care.

• Performs other duties and tasks as assigned.

• LICENSES AND/OR CERTIFICATIONS

• Current State license as a Practical Nurse (LPN) or Practical Nurse holding a valid Compact State license.

• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• Professional knowledge of nursing theory and practice.

• Pediatric experience preferred.

• CPR training required or must be obtained within 45 days of hire.

• Must provide record of a completed diploma (or equivalent) or academic transcript for those areas performing complexity testing.

• WORKING CONDITIONS

• Expected to work in a patient care environment with minimal exposure to environmental hazards such as, but not limited to, excessive noise, dust, or extremes in temperatures. Exposure to communicable diseases and moderately adverse working conditions due to the need to perform certain patient care activities can be expected.

• PHYSICAL REQUIREMENTS

• Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20C%20Jobs.pdf)

Job Detail

• Company:
  Childrens Hospital of The King's Daughters

Job Description

• GENERAL SUMMARY

• The LPN - Primary Care Coordinator works in close cooperation with and under clinical supervision of an RN or physician. Performs a wide variety of patient care activities and accommodative services to support a defined patient population program (Payer Programs, Primary Care Medical Home, NCQA accreditation) and/or service. Ability to use various technologies, electronic medical records to include patient portal, data base reporting, Excel or Access registries and other vendor's web based technologies to collect and report various quality or care coordination based data. Reports to Practice Manager/Supervisor.

• ESSENTIAL DUTIES AND RESPONSIBILITIES

• Collaborates and coordinates program with multidisciplinary team to provide quality patient care.

• Provides developmentally appropriate psychosocial and clinical care.

• Participates in formal and informal patient, family and staff education.

• Demonstrates effective use of time and resources.

• Performs other duties as assigned.

• LICENSES AND/OR CERTIFICATIONS

• Current State license as a Licensed Practical Nurse.

• CPR Training required and/or must be obtained within 45 days of hire.

• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• Professional knowledge of nursing theory and practice.

• 3 - 5 years clinical experience in a practice setting preferred.

• Pediatric and program coordination experience preferred.

• Ability to travel.

• Must provide record of a completed diploma (or equivalent) or academic transcript for those areas performing complexity testing.

• WORKING CONDITIONS

• Clinical patient care environment with minimal exposure to hazards such as excess noise, dust, or extremes in temperature. Frequent exposure to communicable diseases, toxic substances, medicinal preparations, body fluids and other conditions common to the healthcare environment. Moderate adverse working conditions due to the need to perform certain patient care activities.

• PHYSICAL REQUIREMENTS

• Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20C%20Jobs.pdf)

Job Detail

• Company:
  Childrens Hospital of The King's Daughters

Job Description

• GENERAL SUMMARY

• The office coordinator is responsible for the coordination of overall office/department environment activities. Duties require work-flow analysis, process improvement, problem-solving and project management skills. Reports to and supports director/manager(s) of the department.

• ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs a variety of department administrative support and clerical functions for the leadership of the department.

• Independently coordinates data and compiles reports.

• Performs other duties and tasks as assigned.

• LICENSES AND/OR CERTIFICATIONS

• None required.

• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• Ability to perform secretarial/office coordination duties at a level normally acquired through completion of one year of post high school, business or office management program.

• Approximately three to six months of related on the job experience.

• Knowledge of current Microsoft office products.

• Communicates effectively with callers and visitors providing information with the highest level of customer service.

• WORKING CONDITIONS

• Normal office environment with little exposure to excessive noise, dust, temperature and the like.

• PHYSICAL REQUIREMENTS

• Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20A%20Jobs.pdf)

Job Detail

• Company:
  Childrens Hospital of The King's Daughters

Job Description

• GENERAL SUMMARY

• The Office LPN performs a wide variety of patient care activities and accommodative services to support the medical practice. Reports to Practice Manager/Supervisor and works in close cooperation with and under the clinical guidance/supervision of the practice physician(s) and/or Registered nurse.

• ESSENTIAL DUTIES AND RESPONSIBILITIES

• Demonstrates excellence in nursing practice characterized by quality patient care and participation in formal and informal patient and staff education.

• Provides developmentally appropriate psychosocial and clinical care.

• Performs other duties and tasks as assigned.

• LICENSES AND/OR CERTIFICATIONS

• Current State license as a Practical Nurse (LPN) or Practical Nurse holding a valid Compact State license.

• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• Professional knowledge of nursing theory and practice.

• Pediatric experience preferred.

• CPR training required or must be obtained within 45 days of hire.

• Must provide record of a completed diploma (or equivalent) or academic transcript for those areas performing complexity testing.

• WORKING CONDITIONS

• Expected to work in a patient care environment with minimal exposure to environmental hazards such as, but not limited to, excessive noise, dust, or extremes in temperatures. Exposure to communicable diseases and moderately adverse working conditions due to the need to perform certain patient care activities can be expected.

• PHYSICAL REQUIREMENTS

• Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20C%20Jobs.pdf)

Job Detail

• Company:
  Childrens Hospital of The King's Daughters

Job Description

• GENERAL SUMMARY

• Plans, provides, and monitors individualized psychiatric and medical nursing care in response to specific patient needs. Provides developmentally appropriate psychosocial and clinical care respective to the assigned patient population. Reports to the Director of Patient Care Services - Mental Health and Psych Services.

• ESSENTIAL DUTIES AND RESPONSIBILITIES

• Plans, provides, and monitors individualized psychiatric and medical nursing care following established policies, procedures, and regulations.

• Performs therapeutic nursing interventions as established by individualized plan of care for the preschool, school age or adolescent patient and his/her family.

• Provides developmentally appropriate psychosocial and clinical care.

• Communicates and collaborates effectively with all members of the healthcare team.

• Performs other duties as assigned.

• Core competencies:

• Adept in conflict resolution

• Skilled in intake interviewing

• Culturally sensitive expertise in crisis intervention techniques

• Exceptional interpersonal communication

• Psychiatric population familiarity

• Psychotropic medication knowledge

• Understands and evaluates data related to psychiatric emergency: Vital signs/LOC Glasgow coma scale; Lab tests (routine bloodwork, urine toxicology screen)

• Demonstrated understanding of the Emergency Mental Health Nurse and their role within the ED

• Demonstrated ability to provide a safe environment and interventions to manage alterations in mental/behavioral health and ensure patient and staff safety

• LICENSES AND/OR CERTIFICATIONS

• Current Virginia state license as a Registered Nurse or Registered Nurse holding a valid Compact State license.

• CPR Training required and/or must be obtained within 45 days of hire.

• PALS required.

• RN certification preferred.

• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• Must have an Associates in Nursing/Diploma in Nursing with applicable experience, however a BSN is preferred. If hired with an ADN, the candidate must complete a BSN program within three years from their date of hire.

• Minimum of one year of experience in a psychiatric inpatient or emergency room setting required.

• Experience in both pediatric medical and psychiatric settings preferred.

• Pediatric experience preferred.

• WORKING CONDITIONS

• Expected to work in a patient care environment with minimal exposure to environmental hazards such as, but not limited to, excessive noise, dust, or extremes in temperatures. Exposure to communicable diseases and moderately adverse working conditions due to the need to perform certain patient care activities can be expected.

• PHYSICAL REQUIREMENTS

• Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20C%20Jobs.pdf)

Job Detail

• Company:
  Childrens Hospital of The King's Daughters

Job Description

• GENERAL SUMMARY

• The Medical Assistant is a multi-skilled individual that works in a healthcare setting to support the non-clinical and clinical functions of the service area. Functions under the direction and continuous supervision of a licensed healthcare provider (MD, NP, RN, LPN) during performance of uncomplicated clinical services and tasks. Reports to department management.

• ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides safe and effective delivery of uncomplicated clinical services and tasks under the direction and continuous supervision of a licensed health care provider.

• Provides appropriate clinical and non-clinical information to facilitate visit process.

• Maintains sterility and cleanliness of the environment.

• Maintains supplies, equipment and instruments.

• Supports and performs clerical functions as needed.

• Performs other duties as assigned.

• LICENSES AND/OR CERTIFICATIONS

• Current registration/certification as a Medical Assistant preferred, or military medical experience with MA certification/registration required.

• Current CPR certification required.

• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• Graduate of an approved school for Medical Assistants (MOA, MAA, MA).

• One to two years of experience in a related healthcare field preferred.

• Must provide record of a completed diploma (or equivalent) or academic transcript for those areas performing complexity testing.

• WORKING CONDITIONS

• Expected to work in a patient care environment with minimal exposure to environmental hazards such as, but not limited to, excessive noise, dust, or extremes in temperatures. Exposure to communicable diseases and moderately adverse working conditions due to the need to perform certain patient care activities can be expected.

• PHYSICAL REQUIREMENTS

• Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20C%20Jobs.pdf)

Job Detail

• Company:
  Childrens Hospital of The King's Daughters

Job Description

• GENERAL SUMMARY

• Under direction of departmental leadership, the Patient Access Technician provides clerical and secretarial support for the patient care team and serves as a patient liaison for medical support services. Responsible for accurate data collection, documentation, and data retrieval with computerized systems.

• ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greets, instructs, directs and assists patients and visitors upon arrival to the service area.

• Facilitates the revenue cycle process to include but not limited to patient registration, insurance verification to confirm active policy, co-payment collection, authorization data entry and billing inquiry functions.

• Works collaboratively with various departments on patient access related information.

• Conducts pre-registration and insurance verification for CHKDHS services.

• Provides coverage to assigned registration locations including those outside of primary work location or by task assignment based on operational needs.

• Performs other duties as assigned.

• LICENSES AND/OR CERTIFICATIONS

• None required.

• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• High school diploma or equivalent required.

• 2 - 3 years of related work experience preferred.

• Minimum of six months customer service experience required, preferably in a healthcare setting.

• Knowledge of third party payers, ICD-9/ CPT coding and medical terminology preferred.

• Interpersonal skills necessary in order to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation.

• Demonstrates proficiency in computer keyboarding skills required.

• Must be able to travel to varying work locations as needed.

• WORKING CONDITIONS

• Normal office environment with little exposure to excessive noise, dust, temperature and the like. Frequent exposure to communicable disease and moderately adverse working conditions due to performance of certain patient care activities.

• PHYSICAL REQUIREMENTS

• Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20A%20Jobs.pdf)

Job Detail

• Company:
  Childrens Hospital of The King's Daughters

Job Description

GENERAL SUMMARY

The purpose of this internship is to provide an on-the-job training program for high school and college students as well as entry level professional who are interested in a clinical career in healthcare. In addition, this program exposes students to job opportunities within CHKD while simultaneously developing professional and clinical skills/knowledge focused on patient safety, communication skills, and other competencies essential to successful. The Intern will work under the general direction of an assigned Clinical Mentor who will provide a variety of uncomplicated clinical treatments and services for assigned patients in an outpatient clinic. Reports to the department management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Job Responsibilities :

• Provides developmentally appropriate psychosocial and clinical care respective to the assigned patient populations based on standard work.

• Takes vital signs under direction of clinical mentor.

• Observes medicals procedures, clinical documentation and patient education.

• Room and facilitate through put of the patient.

• Participate in assigned educational activities.

• Observes specimen collection, laboratory procedures and medication administration.

• Learns and understands proper utilization of operational clinical equipment and personal protective equipment (PPE).

• Learns and understands scheduling and referral management.

• Perform other duties as assigned.

  Competencies:

• Customer Service - Builds strong customer relationships and delivering customer-centric solutions.

• Composure - Is cool under pressure; can be counted on to hold things together during tough times; can handle stress; handles conflict situations effectively.

• Communications Skills - Able to communicate effectively both verbally and in writing.

• Integrity & Trust - Gains the confidence and trust of other through honesty, integrity and authenticity.

• Interpersonal Savvy - Builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

• Learning on the Fly - Learns quickly when facing new problems; is a relentless and versatile learner

• Listening - Practices attentive and active listening.

• Peer Relationships - Is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration.

  LICENSES AND/OR CERTIFICATIONS

• CPR Training required and/or must be obtained within 45 days of hire.

  MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• Must be currently enrolled/matriculating in an accredited health care sciences program.

• Minimum commitment of 3 months.

  WORKING CONDITIONS

• Normal office and patient care environments with little exposure to excessive noise, dust, temperature and the like. Occasional exposure to communicable diseases.

  PHYSICAL REQUIREMENTS

• Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20C%20Jobs.pdf)

Job Detail

• Company:
  Childrens Hospital of The King's Daughters

Job Description

• GENERAL SUMMARY

• The Professional Staff Credentialing Specialist reports to the Director of Professional Staff and is responsible for assigned Professional Staff departments, divisions and committee functions to ensure compliance with Bylaws and Rules and Regulations; State and Federal requirements; and accreditation standards. With other Professional Staff Services employees, facilitates all aspects of credentialing including appointment, reappointment and privileging for CHKD Health Systems. Actively seeks to promote and maintain, through interactions with others within and outside the department, a positive, professional, team-oriented and service conscious environment that contributes to the goals of the department and reflects the values and mission of CHKD Health Systems.

• ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serves as an essential link between senior management and the Professional Staff to promote and enhance good communication and a positive working relationship.

• Responsible for the intake processing, primary source verification, analyzing and file preparation and reports for presentation to all Professional Staff Committees and applicable Board Committees for initial applications and reappointment applications.

• Maintains current information including licensure, certification, liability coverage, and addresses within the credentialing software database.

• Maintains the confidentiality of highly sensitive information regarding the Professional Staff, proceedings, disciplinary actions, and other personal and professional information.

• Communicates effectively with outside agencies (i.e., State Board of Medicine, Drug Enforcement Agency, National Practitioner Data Bank, etc.) as well as other departments, hospitals, insurance companies and managed care organizations to obtain or share, as authorized, information regarding physician credentials or privileges.

• Interacts effectively with the Professional Staff Quality Manager to integrate quality of care issues into the reappointment process.

• Facilities and attends, as assigned, committee, general staff and department meetings. Secures meeting rooms, arranges for catering and special equipment needs for above meetings.

• Assures that committee discussions cover agenda topics and may assist in preparing agendas.

• Prepares minutes of meetings, or directs preparation of minutes for dissemination to members and others among senior leadership.

• Records conclusions and recommendations accurately to substantiate actions taken by departments or committees. Maintains and protects the confidential records of proceedings which may be required in subsequent internal investigations and/or legal disputes.

• Participates in accreditation surveys, as assigned.

• Maintains confidential electronic and/or paper filing systems, as appropriate, for all current and archived physician files.

• With other Professional Staff Services employees, provides telephone coverage for the department, responding to a variety of requests for information or services.

• Provides current and accurate information on legal issues/requirements and pertinent regulatory standards using state, federal and regulatory guidelines.

• Notifies the Professional Staff of upcoming meetings and special events.

• Prepares a Professional Staff roster for use by internal departments.

• Prepares ongoing reports and monitors reappointment cycles to ensure compliance with accreditation standards related to re-credentialing timeframes.

• May be asked to assist the Director in the creation and development of policies and procedures for the Professional Staff and internal operation.

• LICENSES AND/OR CERTIFICATIONS

• CPCS and/or CPMSM certification by the National Association Medical Staff Services (NAMSS) preferred.

• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• High school diploma or equivalent required. College degree preferred.

• At least 3 years previous credentialing experience required.

• Basic statistical knowledge and experience required.

• Must have excellent analytical, problem-solving, organizational and prioritizing skills.

• Strong oral, written and interpersonal communication skills.

• Effective meeting management skills required.

• Proficiency in Microsoft Office products.

• Working knowledge of accreditation standards related to credentialing.

• WORKING CONDITIONS

• Fast paced, extremely busy office environment where interruptions are frequent. Works in a normal office environment with little exposure to excessive noise, dust, temperature and the like.

• PHYSICAL REQUIREMENTS

• Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20A%20Jobs.pdf)

Job Detail

• Company:
  Childrens Hospital of The King's Daughters

Job Description

• GENERAL SUMMARY

• The Business Process Engineer is responsible for managing and coordinating process improvement projects using LEAN Six Sigma methodologies and tools. Based on the defined strategic goals of the organization and department, leads LEAN and Six Sigma project teams to desired outcomes. Reports to department leadership.

• ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides process analysis and makes recommendations for process improvement throughout all areas of the organization.

• Applies knowledge of LEAN methodologies to mitigate waste, decrease cost, and improve outcomes.

• Strives to support and enable the organization to become more self-sufficient and self-sustaining in process improvement endeavors.

• Assists in setting the strategy for LEAN Six Sigma project implementation.

• Working with executive leadership, selects and prioritizes projects using techniques including but not limited to a SWOT analysis to ensure work alignment with organizational strategic priorities.

• Completes projects in a timely manner.

• Trains team members on how to use LEAN Six Sigma tools and techniques to include but not limited to control charts, histograms and root cause analysis.

• Provides guidance, mentoring and evaluation of the LEAN project team.

• Creates project plans and guides team members to meet projects goals.

• Collaborates in the planning for clinical care services and assures implementation of key strategies to meet system and facility goals for clinical care, service, and financial results.

• Performs other duties as assigned.

• LICENSES AND/OR CERTIFICATIONS

• Certification as a Master Black Belt (MBBSS) or Black Belt (BBSS) in Six Sigma including ASQ Body of Knowledge encouraged; however, would support on-the-job training and certification if necessary.

• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• Bachelor's degree in Healthcare Administration, Business, Industrial Engineering or an equivalent field of study.

• Masters degree preferred or minimum of 5 + years work experience in a healthcare setting in quality role applying LEAN-Six Sigma and other data driven improvement methodologies.

• Demonstrated ability to display information persuasively in support of data-driven decision making.

• Proficient in Microsoft Word, Excel, Power Point, Visio and Project.

• Must possess exceptional leadership, interpersonal, written and verbal communication with people at all levels of an organization.

• WORKING CONDITIONS

• Normal office environment with little exposure to excessive noise, dust, temperature and the like.

• PHYSICAL REQUIREMENTS

• Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20A%20Jobs.pdf)

Job Detail

• Company:
  Childrens Hospital of The King's Daughters

Job Description

• GENERAL SUMMARY

• The Purchasing and Contract Manager reports to the Supply Chain Director and is responsible for purchasing functions including policy development, enforcement, vendor negotiation and financial reporting. Directly supervises other members on the purchasing team. Must communicate well with all levels internal and external to the organization. Seeks guidance from the Director and/or upper management for unusual or unanticipated circumstances that require deviation from financial and operational policies.

• ESSENTIAL DUTIES AND RESPONSIBILITIES

• Staffs, manages, delegates, and evaluates workflow and functions of the purchasing department; consisting of several buyers, analysts, contract management analyst, and capital strategic sourcing specialist.

• Exercises overall responsibility and accountability for daily operations and other negotiated assigned activities.

• Ensures the quality and quantity of work performance for the purchasing team is consistent with customer departmental expectations, policy and standards.

• Works independently and or collaboratively as needed with Director on creating policies and procedures, department projects and initiatives, and educational programs.

• Facilitates problem resolution for work performed by others as necessary and communicates ongoing problems.

• Manages overseeing the resolution of financial reporting and processing issues (AP primary contact for purchasing team).

• Works collaboratively with other department managers and directors to improve purchasing efficiency and processes.

• Effectively communicates with clinical and non-clinical leadership to help set service expectations of purchasing team.

• Develops and collaboratively works with clinical and non-clinical staff on DNV process and procedures in relation to surveys, business reviews, and corrective action plans.

• Works with Vendors establishing business relationships and conducts business reviews.

• Manages and or participates in multiple projects at any given time in the clinical and non-clinical settings individually or within a group.

• Manages and supports the Value Analysis Committee and provides guidance and leadership working through processes and or project initiatives in relation to products or services from start to finish.

• Initiates, oversees, implements and tracks cost savings/opportunities for clinical and non-clinical initiatives.

• Collaboratively works with clinical and non-clinical staff and or leadership communicating product information and or service notifications.

• Sources and negotiates contracts for new products and services using national contracts, CHKD contracts, or develops new contracts.

• Creates RFPs, RFIs, and RFQs as needed for the vetting of new and or existing vendors within department or for hospital committee initiatives.

• Independently makes decisions for purchasing team in the absence of direct supervision.

• Coordinates and oversees orientation/ training of new staff members.

• Assists with coverage of assignments as needed.

• Performs other duties as assigned.

• LICENSES AND/OR CERTIFICATIONS

• None required.

• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• Professional knowledge of areas of responsibility normally acquired through completion of a Bachelor's degree in a related field from an accredited college/university or at least eight years of medical logistics experience.

• Six years of progressive experience in a purchasing role required.

• Demonstrates proficiency with purchasing related information systems.

• Knowledgeable of sourcing activities including requests for proposals and final contract negotiations for both materials and services to assist in sourcing and purchasing activities.

• Must be able to plan, supervise and establish a professional working environment within areas of responsibility.

• Must possess the ability to identify problems and implement solutions for operational and organizational issues.

• Leadership skills and delegation experience needed in order to direct and assign work to subordinates, explain hospital and department policies and procedures and communicate effectively with other professionals.

• Demonstrates proficiency in Microsoft Office suite.

• Excellent interpersonal, communication, negotiation and analytical skills necessary to interact with supplying vendors, customers and other team members.

• WORKING CONDITIONS

• May be exposed to excessive noise, dust and weather conditions while performing certain duties.

• PHYSICAL REQUIREMENTS

• Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20A%20Jobs.pdf)

Job Detail

• Company:
  Childrens Hospital of The King's Daughters

Job Description

• GENERAL SUMMARY

• The Medical Assistant is a multi-skilled individual that works in a healthcare setting to support the non-clinical and clinical functions of the service area. Functions under the direction and continuous supervision of a licensed healthcare provider (MD, NP, RN, LPN) during performance of uncomplicated clinical services and tasks. Reports to department management.

• ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides safe and effective delivery of uncomplicated clinical services and tasks under the direction and continuous supervision of a licensed health care provider.

• Provides appropriate clinical and non-clinical information to facilitate visit process.

• Maintains sterility and cleanliness of the environment.

• Maintains supplies, equipment and instruments.

• Supports and performs clerical functions as needed.

• Performs other duties as assigned.

• LICENSES AND/OR CERTIFICATIONS

• Current registration/certification as a Medical Assistant preferred, or military medical experience with MA certification/registration required.

• Current CPR certification required.

• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• Graduate of an approved school for Medical Assistants (MOA, MAA, MA).

• One to two years of experience in a related healthcare field preferred.

• Must provide record of a completed diploma (or equivalent) or academic transcript for those areas performing complexity testing.

• WORKING CONDITIONS

• Expected to work in a patient care environment with minimal exposure to environmental hazards such as, but not limited to, excessive noise, dust, or extremes in temperatures. Exposure to communicable diseases and moderately adverse working conditions due to the need to perform certain patient care activities can be expected.

• PHYSICAL REQUIREMENTS

• Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20C%20Jobs.pdf )

Job Detail

• Company:
  Childrens Hospital of The King's Daughters

Job Description

• GENERAL SUMMARY

• The Patient Access Supervisor is responsible for coordinating and directing the actions of staff involved in the patient access / registration functions during a particular work shift. Performs specific assigned tasks and ensures the quality and quantity of work performance is consistent with policy and standard. The supervisor is proficient in the technical and professional skills of the supervised job functions and engages in staff job duties as part of the assigned work duties. Reports to the Practice Manager II.

• ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinates and directs the actions of staff involved in patient access/registration.

• Accurately processes documentation essential to billing, collecting, adjusting or maintaining patient accounts.

• Acts to correct observed deviations from expected behavior and/or reports such to the manager if beyond his/her scope of authority.

• Works collaboratively with patients, payers, vendors, hospital departments and other outside parties in relation to patient accounts.

• Performs other duties as assigned.

• LICENSES AND/OR CERTIFICATIONS

• None required

• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• High school graduate or equivalent.

• Associate degree in Business or related field preferred.

• 3- 5 years of progressive health care setting experience with one year supervisory experience preferred.

• Professional knowledge of areas of responsibility in order to assist in the planning and implementation of department activities.

• Interpersonal skills necessary in order to assign work to subordinates.

• Knowledge of medical terminology, ICD-9/CPT coding and third party payer insurance verification processes required.

• Must possess the ability to identify problems and implement solutions for operational and organizational issues.

• Interpersonal skills necessary in order to direct and assign work to subordinates, explain hospital and department policies and procedures and communicate effectively with other professionals.

• WORKING CONDITIONS

• Normal office environment with little exposure to excessive noise, dust, temperature and the like. Normal patient care environment with little exposure to excessive noise, dust, temperature and the like. Frequent exposure to communicable disease and moderately adverse working conditions due to performance of certain patient care activities.

• PHYSICAL REQUIREMENTS

• Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20B1%20Jobs.pdf )

Job Detail

• Company:
  Childrens Hospital of The King's Daughters